Вакансии

Location: Quonset, United States 📍 Location: Quonset, RI 📄 Employment Type: Contract 🏢 Work Arrangement: On-site 🚀 Start Date: TBD 💰 Compensation: TBD — based on skills and experience Important Screening Requirements 4+ years of hands-on experience in testing, inspection, or manufacturing assembly. Experience with high-pressure testing, including hydrostatic or pneumatic testing, leak detection, or comparable quality-verification testing. Ability to read and interpret technical documentation, engineering drawings, and detailed test plans. Mechanical aptitude with high-pressure systems, pumps, fittings, fluid manifolds, and instrumentation gauges. Strong attention to detail and procedural discipline. Must be eligible to obtain and maintain an active U.S. Secret security clearance . About the Role We are seeking a hands-on Pressure Vessel Test Technician to operate and maintain a hydrostatic test chamber used to validate sealed vessels, housings, and pressurized components for advanced underwater systems. This contract opportunity focuses on executing pressure tests, monitoring pressure data, identifying leaks and structural anomalies, and preparing accurate test documentation. You will work closely with production, quality, and engineering teams to verify that components meet engineering specifications before integration. The ideal candidate will bring practical pressure-testing experience, strong mechanical aptitude, and a safety-first approach to operating high-pressure equipment and inspecting critical components. What We’re Looking For We’re looking for a safety-conscious test technician with hands-on experience in hydrostatic or pneumatic testing, leak detection, and mechanical inspection. The ideal candidate can independently prepare test setups, operate pressure-testing equipment, interpret gauges and sensor data, identify nonconforming conditions, and maintain accurate test records. Strong candidates will combine technical testing skills with procedural discipline, attention to detail, and the ability to collaborate with production, quality, and engineering teams. Experience in maritime, aerospace, defense, or subsea systems is a plus. Key Responsibilities Hydrostatic Testing & Pressure Validation Set up, operate, and monitor the hydrostatic test chamber. Perform pressure testing on sealed vessels, housings, and related components. Follow established procedures to reach specified proof pressures and maintain required dwell times. Monitor pressure decay and check for leaks throughout testing. Ensure testing is performed according to approved procedures and engineering requirements. Test Setup & Fixturing Prepare test articles by installing fittings, plugs, seals, sensors, and fluid interfaces. Verify test fixtures and setups before pressurization. Maintain and stage testing fixtures, high-pressure tooling, and supporting hardware. Ensure test setups are properly configured before beginning each procedure. Inspection & Anomaly Identification Visually inspect components before, during, and after testing. Identify leaks, seal degradation, weld flaws, structural anomalies, and other nonconformances. Document and isolate nonconforming conditions. Support investigations into failed components and help identify potential root causes. Data Recording & Documentation Record test parameters, cycles, results, and observed conditions. Complete test logs, formal reports, and quality-system documentation. Interpret pressure gauges and sensor data to maintain test integrity. Ensure test results are accurate, traceable, and properly documented. Equipment Maintenance & Safety Perform routine preventive maintenance on chambers, pumps, valves, high-pressure lines, and instrumentation. Identify equipment requiring repair, overhaul, or recalibration. Follow safety procedures for high-pressure pneumatic and hydrostatic operations. Maintain clean and organized test areas. Report process anomalies, equipment hazards, and other safety concerns. Cross-Functional Collaboration & Process Improvement Coordinate test schedules and communicate results to production, quality, and engineering teams. Support root-cause investigations for failed units. Provide technical feedback on recurring manufacturing issues and design considerations. Recommend improvements to test documentation, fixtures, cycle times, and chamber throughput. Help improve testing efficiency, consistency, and overall process reliability. Required Qualifications 4+ years of hands-on experience in testing, inspection, or manufacturing assembly. Experience with hydrostatic or pneumatic pressure testing, leak detection, or comparable quality-verification testing. Ability to interpret technical documentation, engineering drawings, and test plans. Strong attention to detail when executing procedures and recording empirical data. Mechanical aptitude with high-pressure systems, pumps, fittings, fluid manifolds, and instrumentation gauges. Effective written and verbal technical communication skills. Strong safety awareness and ability to follow detailed testing procedures. Eligibility to obtain and maintain an active U.S. Secret security clearance. Preferred Qualifications Experience in maritime, aerospace, or defense manufacturing . Experience with hydrostatic proof, leak, or burst testing of sealed electronic enclosures or pressure hulls. Familiarity with subsea robotics, AUVs, UUVs, or marine equipment . Current or previous Visual Testing (VT) or Penetrant Testing (PT) inspection credentials. Experience with ERP or MES platforms for work order tracking and test data logging. Current or previous overhead crane, rigging, or confined-space certifications. Technical certificate, trade diploma, or Associate degree in a relevant technical or mechanical field.

Location: United States We are seeking an experienced Contract Pressure Vessel Test Technician to operate and maintain the on-site hydrostatic test chamber, executing pressure testing on sealed vessels, housings, and pressurized components utilized in autonomous underwater vehicles (AUVs). These undersea platforms are flooded vehicle architectures, requiring electronics and water-sensitive subsystems to be housed inside individually sealed, pressurized enclosures. This contract engagement is responsible for validating the structural integrity and watertight sealing of these enclosures before integration into production hardware. The contractor will set up and execute technical test procedures, record and monitor pressure data, generate documentation packages, and interface directly with production and engineering stakeholders to confirm parts meet strict engineering specifications. SCOPE OF WORK (CONTRACT DELIVERABLES) · Hydrostatic Test Execution: Set up, operate, and monitor the hydrostatic test chamber to perform pressure testing on sealed vessels, housings, and related components. Follow established procedures to pressurize components to specified proof levels, maintain dwell times, and continuously monitor for pressure decay or leakage. · Test Setup and Fixturing: Prepare test articles by installing necessary fittings, plugs, seals, sensors, and fluid interfaces. Verify fixture and test setups prior to pressurization. Maintain and stage testing fixtures, high-pressure tooling, and supporting hardware. · Inspection and Anomaly Identification: Visually inspect components before, during, and after test sequences for leaks, seal degradation, weld flaws, structural anomalies, or other non-conformances. Accurately document and isolate all non-conforming conditions. · Data Recording and Quality Documentation: Maintain rigorous records of all test parameters, cycles, results, and observed conditions. Complete test logs, formal reports, and quality system documentation in accordance with standard operating procedures. Interpret precision pressure gauges and sensor data to ensure testing integrity. · Equipment Maintenance and Calibration Tracking: Perform routine preventative maintenance on the chamber, pumps, valves, high-pressure lines, and instrumentation. Flag equipment requiring repair, overhaul, or recalibration. · Safety and Environmental Compliance: Maintain strict compliance with safety guidelines governing high-pressure pneumatic and hydrostatic operations. Maintain clean and organized test bays, and promptly report any process anomalies or equipment hazards. · Cross-Functional Collaboration: Interface with production teams, quality assurance, and engineering personnel to align test schedules, communicate test outcomes, and assist in root-cause isolation for failed units. Provide technical feedback regarding recurring build anomalies or design considerations. · Process Improvement Support: Contribute technical input to improve test documentation, fixturing design, cycle times, and chamber throughput. REQUIRED QUALIFICATIONS · 4+ years of hands-on experience in testing, inspection, or manufacturing assembly environments. · Demonstrated experience with high-pressure testing (hydrostatic or pneumatic), leak detection methods, or comparable quality-verification testing. · Proficiency in reading and working directly from technical documentation, engineering drawings, and detailed test plans. · Strong procedural discipline and attention to detail when executing tests and recording empirical data. · Demonstrated mechanical aptitude working with high-pressure systems, pumps, high-pressure fittings, fluid manifolds, and instrumentation gauges. · Effective technical communication skills, both written and verbal, for documenting test reports and conveying results to engineering teams. · Eligible to obtain and maintain an active U.S. Secret security clearance. PREFERRED QUALIFICATIONS · Background in maritime, aerospace, or defense manufacturing environments. · Hands-on experience with hydrostatic proof, leak, or burst testing of sealed electronic enclosures or pressure hulls. · Familiarity with subsea robotics, AUVs, UUVs, or marine equipment. · Active or prior VT (Visual Testing) or PT (Penetrant Testing) inspection credentials. · Experience utilizing ERP or MES platforms for work order tracking and test data logging. · Current or previous certifications in overhead crane operation, rigging, or confined spaces. · Technical certificate, trade diploma, or Associate degree in a relevant technical or mechanical discipline. Contract Rate: $28.00 – $37.00/hour (commensurate with demonstrated skills and experience)

Location: Quonset Point, United States SCOPE OF WORK Hydrostatic Test Execution: Set up, operate, and monitor the hydrostatic test chamber to perform pressure testing on sealed vessels, housings, and related components. Follow established procedures to pressurize components to specified proof levels, maintain dwell times, and continuously monitor for pressure decay or leakage. Test Setup and Fixturing: Prepare test articles by installing necessary fittings, plugs, seals, sensors, and fluid interfaces. Verify fixture and test setups prior to pressurization. Maintain and stage testing fixtures, high-pressure tooling, and supporting hardware. Inspection and Anomaly Identification: Visually inspect components before, during, and after test sequences for leaks, seal degradation, weld flaws, structural anomalies, or other non-conformances. Accurately document and isolate all non-conforming conditions. Data Recording and Quality Documentation: Maintain rigorous records of all test parameters, cycles, results, and observed conditions. Complete test logs, formal reports, and quality system documentation in accordance with standard operating procedures. Interpret precision pressure gauges and sensor data to ensure testing integrity. Equipment Maintenance and Calibration Tracking: Perform routine preventative maintenance on the chamber, pumps, valves, high-pressure lines, and instrumentation. Flag equipment requiring repair, overhaul, or recalibration. Safety and Environmental Compliance: Maintain strict compliance with safety guidelines governing high-pressure pneumatic and hydrostatic operations. Maintain clean and organized test bays, and promptly report any process anomalies or equipment hazards. Cross-Functional Collaboration: Interface with production teams, quality assurance, and engineering personnel to align test schedules, communicate test outcomes, and assist in root-cause isolation for failed units. Provide technical feedback regarding recurring build anomalies or design considerations. Process Improvement Support: Contribute technical input to improve test documentation, fixturing design, cycle times, and chamber throughput. REQUIRED QUALIFICATIONS 4+ years of hands-on experience in testing, inspection, or manufacturing assembly environments. Demonstrated experience with high-pressure testing (hydrostatic or pneumatic), leak detection methods, or comparable quality-verification testing. Proficiency in reading and working directly from technical documentation, engineering drawings, and detailed test plans. Strong procedural discipline and attention to detail when executing tests and recording empirical data. Demonstrated mechanical aptitude working with high-pressure systems, pumps, high-pressure fittings, fluid manifolds, and instrumentation gauges. Effective technical communication skills, both written and verbal, for documenting test reports and conveying results to engineering teams. Eligible to obtain and maintain an active U.S. Secret security clearance. PREFERRED QUALIFICATIONS Background in maritime, aerospace, or defense manufacturing environments. Hands-on experience with hydrostatic proof, leak, or burst testing of sealed electronic enclosures or pressure hulls. Familiarity with subsea robotics, AUVs, UUVs, or marine equipment. Active or prior VT (Visual Testing) or PT (Penetrant Testing) inspection credentials. Experience utilizing ERP or MES platforms for work order tracking and test data logging. Current or previous certifications in overhead crane operation, rigging, or confined spaces. Technical certificate, trade diploma, or Associate degree in a relevant technical or mechanical discipline.

Location: London, United Kingdom Workplace: hybrid The Commercial Lead will own the sales pipeline and revenue, driving outbound sales and managing complex B2B deals with AI and data companies, from qualification and pilots to recurring contracts. The role also includes developing strategic partnerships and channels, shaping pricing and commercial terms, and bringing customer demand and market insights back to product and operations. Key Responsibilities Own the pipeline and the number Build and run outbound to AI labs, applied AI companies, and data vendors who need collection capacity they don't have in-house. Qualify hard and early: match buyer requirements against what our network can realistically deliver, and walk away from deals that don't fit. Run complex, technical deals Sell to technical buyers - data leads, research managers, ML and data ops teams - in long, spec-heavy, consultative cycles. Collect buyer requirements (languages, demographics, modality, annotation depth, licensing scope), push back when a spec isn't deliverable. Manage pilots and convert them into recurring volume. Shape pricing and commercial framework Own our price book across modalities (per audio hour, per image, per video hour, per annotated unit) and defend margin against buyer pressure and vendor benchmarks. Alongside with the business unit leader work with legal, privacy and tax on DPAs, consent frameworks,contracts across multiple jurisdictions. Build the channel Develop partnerships with data vendors and platforms who can route demand to us where we have coverage they lack. Represent DataTasks at the venues where this market actually buys - research conferences, data and AI events, and buyer-side procurement teams. Feed the roadmap Bring structured demand signal back into product and operations Qualifications Must have Experience in B2B sales, business or commercial roles, with a track record of closing complex deals you personally sourced and ran. Direct experience in AI/ML data, data annotation and labelling services, data licensing, or a closely adjacent technical services market. Comfort selling to technical and research buyers. Genuine zero-to-one appetite. There is no inbound, no established brand in this market, and no playbook to inherit. Fluent English, written and spoken, at a level suitable for negotiating with US and EU counterparties. Nice to have An existing network among AI labs, data vendors, or enterprise AI teams. Experience operating in or selling data from emerging markets. Working knowledge of data protection regimes (GDPR, LGPD, and equivalents in our operating markets). Additional languages, particularly Spanish, Portuguese or Russian. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We’re looking for an Internal Investigations Manager to join our team and take the lead on fraud investigations across our business. You’ll run investigations end to end — from gathering evidence and interviewing witnesses to analysing what happened and presenting your findings. You’ll also look beyond individual cases to spot patterns, uncover control gaps, and help make our processes stronger. If you’re naturally curious, highly objective, comfortable handling sensitive information, and not afraid to ask the uncomfortable questions — we’d love to hear from you. Key Responsibilities Manage end-to-end fraud investigations across countries, ensuring timely closure Gather, preserve, and document digital and operational evidence in line with chain-of-custody best practices Conduct structured interviews (in-person or video) with whistleblowers, witnesses, and internal stakeholders. Prepare clear, well-structured investigation reports and case summaries for internal stakeholders Identify control gaps or process weaknesses through investigations and recommend remediation actions Identify systemic fraud patterns and conduct root cause analysis on recurring case types, translating findings into actionable recommendation Monitor implementation of controls across business units Participate in cross-team collaboration and knowledge-sharing sessions Contribute to the development and continuous improvement of investigation procedures, templates, and methodologies — including responsible use of AI for efficiency Skills, Knowledge & Expertise Bachelor’s degree. 7+ years of investigation experience , including independently managing investigations end to end, from intake through evidence collection, interviews, analysis, and formal reporting. Professional proficiency in English Strong skills in evidence handling and chain of custody, structured interviewing and statement-taking, OSINT, link analysis and relationship mapping . Experience with NUIX, Relativity, digital evidence handling, and data analytics . Big 4 experience is preferred. Certified Fraud Examiner (CFE) certification — nice to have. Strong analytical and structured thinking skills, with the ability to make sense of complex, incomplete, or contradictory information. High standards of integrity, objectivity, discretion, and confidentiality . Strong emotional intelligence and communication skills , with the ability to handle sensitive interviews and communicate difficult findings to senior stakeholders. Professional courage and attention to detail , with the ability to stand behind conclusions under pressure. A drive to go beyond individual investigations by identifying systemic fraud patterns, control gaps, and root causes , and turning findings into actionable improvements. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: Lima, Peru Workplace: hybrid To be added Key Responsibilities Interacting with customers through phone calls and emails, providing explanations Resolving complaints and ensuring a high level of service. High quality and prompt resolution of incidents such as conflict situations, cases of sexual harassment and criminal incidents. Processing incoming requests from users in the admin. Panel data collection for incident analysis Provide suggestions for improving the quality of incident resolution and their reduction. Skills, Knowledge and Expertise High stress resistance. Ability to take Initiative. Ability to work with a large amount complex information. Ability to remain calm and make decisions under pressure, especially during high stress incidents. Teamwork & collaboration with colleagues. Experience in handling accidental cases would be a plus. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We’re looking for an Internal Investigations Manager to join our team and take the lead on fraud investigations across our business. You’ll run investigations end to end — from gathering evidence and interviewing witnesses to analysing what happened and presenting your findings. You’ll also look beyond individual cases to spot patterns, uncover control gaps, and help make our processes stronger. If you’re naturally curious, highly objective, comfortable handling sensitive information, and not afraid to ask the uncomfortable questions — we’d love to hear from you. Key Responsibilities Manage end-to-end fraud investigations across countries, ensuring timely closure Gather, preserve, and document digital and operational evidence in line with chain-of-custody best practices Conduct structured interviews (in-person or video) with whistleblowers, witnesses, and internal stakeholders. Prepare clear, well-structured investigation reports and case summaries for internal stakeholders Identify control gaps or process weaknesses through investigations and recommend remediation actions Identify systemic fraud patterns and conduct root cause analysis on recurring case types, translating findings into actionable recommendation Monitor implementation of controls across business units Participate in cross-team collaboration and knowledge-sharing sessions Contribute to the development and continuous improvement of investigation procedures, templates, and methodologies — including responsible use of AI for efficiency Skills, Knowledge & Expertise Bachelor’s degree. 7+ years of investigation experience , including independently managing investigations end to end, from intake through evidence collection, interviews, analysis, and formal reporting. Professional proficiency in Russian and English — mandatory. Strong skills in evidence handling and chain of custody, structured interviewing and statement-taking, OSINT, link analysis and relationship mapping . Experience with NUIX, Relativity, digital evidence handling, and data analytics . Big 4 experience is preferred. Certified Fraud Examiner (CFE) certification — nice to have. Strong analytical and structured thinking skills, with the ability to make sense of complex, incomplete, or contradictory information. High standards of integrity, objectivity, discretion, and confidentiality . Strong emotional intelligence and communication skills , with the ability to handle sensitive interviews and communicate difficult findings to senior stakeholders. Professional courage and attention to detail , with the ability to stand behind conclusions under pressure. A drive to go beyond individual investigations by identifying systemic fraud patterns, control gaps, and root causes , and turning findings into actionable improvements. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from 58 000 EUR gross Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid The Commercial Lead will own the sales pipeline and revenue, driving outbound sales and managing complex B2B deals with AI and data companies, from qualification and pilots to recurring contracts. The role also includes developing strategic partnerships and channels, shaping pricing and commercial terms, and bringing customer demand and market insights back to product and operations. Key Responsibilities Own the pipeline and the number Build and run outbound to AI labs, applied AI companies, and data vendors who need collection capacity they don't have in-house. Qualify hard and early: match buyer requirements against what our network can realistically deliver, and walk away from deals that don't fit. Run complex, technical deals Sell to technical buyers - data leads, research managers, ML and data ops teams - in long, spec-heavy, consultative cycles. Collect buyer requirements (languages, demographics, modality, annotation depth, licensing scope), push back when a spec isn't deliverable. Manage pilots and convert them into recurring volume. Shape pricing and commercial framework Own our price book across modalities (per audio hour, per image, per video hour, per annotated unit) and defend margin against buyer pressure and vendor benchmarks. Alongside with the business unit leader work with legal, privacy and tax on DPAs, consent frameworks,contracts across multiple jurisdictions. Build the channel Develop partnerships with data vendors and platforms who can route demand to us where we have coverage they lack. Represent DataTasks at the venues where this market actually buys - research conferences, data and AI events, and buyer-side procurement teams. Feed the roadmap Bring structured demand signal back into product and operations Qualifications Must have Experience in B2B sales, business or commercial roles, with a track record of closing complex deals you personally sourced and ran. Direct experience in AI/ML data, data annotation and labelling services, data licensing, or a closely adjacent technical services market. Comfort selling to technical and research buyers. Genuine zero-to-one appetite. There is no inbound, no established brand in this market, and no playbook to inherit. Fluent English, written and spoken, at a level suitable for negotiating with US and EU counterparties. Nice to have An existing network among AI labs, data vendors, or enterprise AI teams. Experience operating in or selling data from emerging markets. Working knowledge of data protection regimes (GDPR, LGPD, and equivalents in our operating markets). Additional languages, particularly Spanish, Portuguese or Russian. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from 75 600 EUR gross Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: hybrid We are looking for a Government Relations Manager for Mexico with a solid experience in addressing complex regulatory issues and establishing sustainable relations with the regulators and key opinion leaders. This position is needed to represent and advance inDrive’s interests in Mexico with national and state authorities and key opinion leaders. Key Responsibilities Cultivate and maintain strategic relationships with government officials, policymakers, regulatory bodies, and key industry leaders in Mexico. Oversee platform licensing at the state level, ensuring compliance with regulatory requirements across Ride-hailing, Couriers, Intercity, Cargo, and other business verticals operated by inDrive. Manage the full licensing process, from identification to execution. Develop and implement a national government relations (GR) strategy, including setting objectives, key results (OKRs), and detailed roadmaps and action plans. Foster partnerships with key policy stakeholders, including businesses, trade associations, and civil society organizations. Lead inDrive’s involvement with NGOs, industry unions, and associations. Identify and assess regulatory risks and opportunities, and develop strategies to address them effectively. Manage regulatory and political crises, formulating and executing action plans to mitigate impact. Strengthen inDrive’s brand and visibility among policymakers, governments, third parties, thought leaders, and academic institutions. Advocate for a regulatory environment in each market that supports and enables the growth of technology platforms like inDrive. Formulate and manage the country-level GR budget. Provide strategic guidance to internal stakeholders on policy, legislative, or reputational matters that may influence business performance and corporate reputation. Collaborate with cross-functional teams (Growth, Legal, Communications, Finance, and Product) to ensure regulatory compliance and proactively address potential regulatory challenges. Skills, Knowledge & Expertise 6+ years of experience in government relations, public policy, or a related field. At least 3 years of experience in a tier-one multinational organization, either in-house or as a consultant, is highly desirable. A degree in Law, Economics, Political Science, International Affairs, or a related field. Proven track record in designing and executing public policy strategies and managing complex advocacy initiatives at both national and regional levels. Excellent written and verbal communication skills in Spanish and English, with a demonstrated ability to engage with diverse partners on policy issues. Comfort in participating in challenging or controversial debates is essential. Demonstrated success in building and maintaining strong relationships, with a leadership role in policy implementation and public affairs. Deep understanding of legislative, regulatory, and political processes, particularly in highly regulated industries. Experience in shaping regulatory frameworks and addressing complex legal and political issues is essential. Prior experience in the ride-hailing or technology sectors is a plus. Strong research and analytical skills, with the ability to synthesize complex policy and regulatory issues and communicate them clearly. Exceptional ability to translate intricate regulatory matters into accessible language for diverse audiences. Proven skills in strategic alignment, with the ability to connect company strengths to government opportunities and challenges. Strong ownership and accountability for the areas of expertise under your responsibility. Ability to collaborate effectively across functions at all levels within inDrive. Self-motivated, adaptable, and calm under pressure. Strong action-oriented mindset with a focus on delivering results. A collaborative team player, comfortable navigating the ambiguity of cross-functional initiatives. Strong project management skills, with an ability to manage multiple priorities effectively. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid The QA Load team is responsible for the performance and scalability of services across their entire lifecycle — from Go/No-Go decisions before launch to working with real production traffic. We design and execute load tests, model real-world usage scenarios, identify and eliminate bottlenecks in backend systems, databases, messaging, and infrastructure, and work closely with SRE, DevOps, and product engineering teams. The role focuses on systematic performance improvement: building load-testing infrastructure, automation and CI/CD quality gates, performance analysis and experimentation, and translating technical metrics (latency, RPS, p95/p99) into clear business impact. Our goal is to make performance a core aspect of product quality and ensure the stable operation of high-load, geo-distributed systems. Key Responsibilities Performance Audits & Integration Support: Go/No-Go decisions with our stakeholder about launches services before integrating them into our ecosystem and integrations support (audit APIs, web, databases, caches, message brokers) Design&Execute Load Tests global strategy: Modeling of load testing scenarios (load, stress, soak, peak, find max tests), methodology and formation of non-functional requirements for system using k6, JMeter (DSL framework) Simulate real-world scenarios and traffic patterns to validate systems under production-like conditions (including high RPS, concurrency levels, data skew, and geo-distributed load) Load Modeling: Calculate and validate detailed load models – e.g. expected RPS, concurrent users, transaction volumes, and data distribution. Adjust these models to mirror peak and edge-case scenarios, ensuring our capacity planning is grounded in reality. Bottleneck Analysis & Fixes: Find, analyze, and fix performance bottlenecks. This includes: backend issues (CPU hotspots, memory leaks, GC pauses, thread pool exhaustion) DB inefficiencies (Aurora MySQL/RDS indexing, query locks, IOPS limits) messaging/queue back-pressure (Kafka partitioning, consumer lag, throughput limits) network constraints (latency, load balancer settings, timeouts) Work hands-on with SRE, DevOps, and Backend teams to implement optimizations and verify the improvements. Prepare for Production Traffic: Ensure services are production-ready. Drive capacity planning exercises and stress tests to determine scaling lag/limits and failure modes. Verify that services can gracefully handle traffic spikes or component failures without violating SLAs or SLOs. Help partners configure autoscaling policies for sustained performance Loadtesting Infrastructure Setup&Tuning: Set up, audit, and operate performance testing infrastructure for our services load testing automation and geo-distributed load generator to simulate production traffic Performance Analysis & Experimentation: Approach performance issues with an performance analyst/architect mindset – form hypotheses, design experiments, run tests, and draw conclusions to configuration infrastructure and fix backend code. For example, if latency is high, hypothesize the cause (e.g. database index missing), test the hypothesis, and then make a the fix. Repeat this iterative process to methodically improve system performance. Business Impact Translation: Translate technical performance insights into business risks and opportunities. For instance, demonstrate how reducing latency or improving p95 response time can increase conversion rates or GMV. Communicate these insights to both engineers and non-technical stakeholders to underline the business value of performance work. Observability & Monitoring: Utilize observability tools to monitor performance during tests. Set up dashboards and alerts in Grafana/Prometheus and other systems (e.g. New Relic, Dynatrace, Zabbix, ELK Stack, Coroot), analyze traces and logs. Use few methods to interpret results and guide troubleshooting. Performance Tooling: Build internal performance tooling in Golang: Design and maintain internal tools for automation performance testing and analysis Load as a Service for product teams: traffic generators, load managers, mocks, test stubs, data feeders, and helper services used across partner integrations. Building load test scenarios to Jmeter (DSL framework) and k6 in JavaScript. Innovate on tooling to make load tests easier to create, run, and analyze for the whole team. CI/CD Integration: Integrate performance tests into our CI/CD pipeline as QG. Automate load tests run to every new integration or code change is evaluated for performance regressions. Ensure that build pipelines can catch and flag performance drops (e.g. increased response times, higher resource usage) before changes reach production. Reporting&Communication: Prepare executive-ready performance reports for engineering teams and C-level stakeholders. Highlight key metrics (p95/p99 latency, throughput, error rates, saturation signals) and identify primary scalability bottlenecks across services, databases, caches, and messaging systems, and compare results against SLOs and capacity targets. Provide clear root-cause explanations and actionable recommendations, including performance vs cost trade-offs, to support production readiness and Go/No Go decisions. Performance Culture: Champion a culture where performance = product quality. Educate and influence teams to treat performance testing as an integral, continuous part of the development lifecycle rather than a one-time task. Share best practices and success stories, ensuring that performance considerations are baked into design, coding, and testing processes from the start. Conducting production load and traffic validation experiments with full ownership of risk assessment, blast radius control, observability, and rollback procedures. Work with geo-distributed, high-load systems (200k+ RPS) and latency-sensitive mobile flows Set up production-like performance environments in AWS Conducting and modeling load tests in production Performance analytics → hypotheses → experiments → fixes → measurable business impact (latency, conversion, GMV) Skills, Knowledge and Expertise 5+ years in Performance/SRE/Load Testing Strong programming skills in Golang/Kotlin/Java Strong k6 or JMeter DSL - Performance Testing Mastery: Hands-on expertise with modern load testing tools, especially k6 and/or JMeter (and their scripting DSL). Deep understanding of performance best practice – you know when to apply load testing vs stress testing vs soak testing, and how to interpret the results of each. Hands-on experience with AWS infrastructure on for high-load systems: EKS, EC2, Auto Scaling Groups, ALB/NLB, VPC, subnets, routing, security groups Designing and tuning autoscaling strategies for compute (KEDA/Karpenter/Cluster Autoscaler, EC2 scaling policies) Understanding network performance characteristics: latency, cross-AZ traffic, NAT/egress limits, load balancer behavior under high RPS Profiling Golang, Kafka, Redis, DB tuning experience Automation loadtesting and make QG (JVM languages and Go) SRE mindset (RED/USE, SLO, error budgets) Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Sharjah, United Arab Emirates Pipe Care Group of companies has been helping customers ensure the integrity of their pipeline and facility assets for over 20 years. Pipe Care Group is looking for an experienced Electronics Technician who work with engineering - recommend changes in design and manufacturing procedures and to identify the source of the technical problem and suggest solution. Key Responsibilities & Authorities To follow written and/or verbal instructions assemble products to schematics and/or design specifications using a variety of Testing equipment, hand tools including some precision soldering techniques To test, troubleshoot and repair completed products and field returns as required. To assemble experimental circuitry or complete prototype model according to design, engineering instructions, technical manuals, and knowledge of electronic systems and components To operate drills, or other machine tools to fabricate parts, such as coils or other electronics section’s related parts To enter daily report in to ERP Mold Crab, Flap, Connectors, etc. Maintain work areas in a neat and tidy manner in line with HSE standards, To conduct pressure testing Soldering and Preparation of External and Internal Electronics Winding of Coils, Preparation of Tool Accessories Testing of soft wares and hardware Molding using MS1000 Pressure test of External Electronics and Containers Final Check on Tools Calibration of Tools Testing of incoming PCBs Preparation for R&D and Internal Projects. Skills/Experience: Bachelor’s degree in Electronics Engineering, or a related field Minimum 3-5 years of work experience 3Basic knowledge and experience in electronic instrumentation and measurements Attention to detail, quality focus Good experience of soldering, calibration and testing on electronic PCBs & equipment Stress resistant Good verbal communication skills (in English – desirable) Creative, critical and curious.

Location: Uttar Pradesh, Noida, India PIPECARE Group is looking for an experienced Chief Accountant - India & Far East based in Noida. By providing technology and service focused solutions to the international arena of the oil and gas industry, the PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years. Core responsibilities P&L ownership and reporting P&L ownership. Own the India & Far East P&L number and report it to the Head of Finance on the Group calendar, independent of the regional General Manager. Close. Lead the monthly, quarterly and year-end close, delivering entity financial packs to the Group reporting calendar. Reporting and MIS. Prepare the region's Balance Sheet, Income Statement, Cash Flow and Statement of Equity, and the monthly MIS pack for the Head of Finance and Group CFO. One version of the truth. Act as an independent source of financial truth, cross-checking with the wider finance function and the Commercial Control Centre. Books, controls and compliance General ledger. Maintain the general ledger and balance sheet for all entities in scope, with every account reconciled and substantiated. Internal controls. Maintain financial policies and the internal control framework and enforce segregation of duties across creation, review and approval. India statutory and tax. Own GST, TDS/TCS, corporate income tax, tax audit, transfer-pricing filings and MCA / ROC filings under the Companies Act and support the pending India entity merger. Regional compliance. Monitor Far East compliance with the Group tax advisors and oversee the Americas compliance delivered by the US-qualified Senior Accountant; raise a monthly compliance report. Audit. Support the annual statutory and Group audits, resolving auditor queries with tax advisors and banks. Payments, AP and AR AP and AR ledgers. Hold the accounts payable and receivable ledgers within Finance for the region, overseeing invoicing, collections follow-up and head-office payment controls. Payment creation. Create the region's payments from the approved payment calendar and budget; Treasury arranges the funds and executes. Payroll. Oversee regional payroll, including leave salary, gratuity and final settlements, reviewing HR's payroll before disbursement. Banking and guarantees. Review bank guarantees, letters of credit and banking documents before submission, within the Group Bank Guarantee Procedure. Assets, ERP and team Fixed assets and inventory. Maintain the fixed asset register with correct capitalization and depreciation and verify physical inventory against the books, investigating variances. Project Haya (Odoo). Co-own the finance design, testing, migration and go-live readiness for Odoo in the region, then run the close in Odoo and drive automation of accounting workflows. Intercompany. Own intercompany reconciliations and cross-charges in line with the Group transfer-pricing policies, keeping the chart of accounts consistent across the five units. Team. Supervise, mentor and develop the 2 India-based reportees, setting workflows and reviewing outputs. Requirements Education. Chartered Accountant (ICAI) preferred; ACCA, CPA, CMA or equivalent also considered. An oil & gas, EPC or projects background is a strong advantage. Experience. At least 10 years in accounting, including time as a Chief Accountant, in a multi-entity or multi-country group, with a demonstrated record of owning a full accounting cycle and a regional P&L, not supporting one. Technical depth. Strong command of the monthly close, IFRS reporting, and India statutory and tax (GST, TDS, income tax, transfer pricing, Companies Act / ROC). Familiarity with Far East reporting; the ability to supervise a US-qualified accountant delivering the Americas is an advantage. Systems. Strong ERP and Excel skills. Odoo experience or an appetite to work through a new ERP implementation, is a distinct advantage. Leadership readiness. Ready to own a regional P&L and lead a small team to a disciplined, timely reporting standard. Essential Skills Accurate and disciplined, with the judgement to get details and timing right every time. Trustworthy with controls and mandates, and comfortable enforcing segregation of duties. Organized and calm under deadline pressure across multiple entities and currencies. Clear and professional in English, with auditors, banks and stakeholders alike. Proactive and commercially sharp, the kind of person who brings the Head of Finance the solution, not just the problem.

Location: Suez, Egypt Pipe Care Group of companies has been helping customers ensure the integrity of their pipeline and facility assets for over 20 years. Pipe Care Group is looking for an experienced Electronics Technician who work with engineering - recommend changes in design and manufacturing procedures and to identify the source of the technical problem and suggest solution. Key Responsibilities & Authorities To follow written and/or verbal instructions assemble products to schematics and/or design specifications using a variety of Testing equipment, hand tools including some precision soldering techniques To test, troubleshoot and repair completed products and field returns as required. To assemble experimental circuitry or complete prototype model according to design, engineering instructions, technical manuals, and knowledge of electronic systems and components To operate drills, or other machine tools to fabricate parts, such as coils or other electronics section’s related parts To enter daily report in to ERP Mold Crab, Flap, Connectors, etc. Maintain work areas in a neat and tidy manner in line with HSE standards, To conduct pressure testing Soldering and Preparation of External and Internal Electronics Winding of Coils, Preparation of Tool Accessories Testing of soft wares and hardware Molding using MS1000 Pressure test of External Electronics and Containers Final Check on Tools Calibration of Tools Testing of incoming PCBs Preparation for R&D and Internal Projects. Skills/Experience: Bachelor’s degree in Electronics Engineering, or a related field Minimum 3-5 years of work experience 3Basic knowledge and experience in electronic instrumentation and measurements Attention to detail, quality focus Good experience of soldering, calibration and testing on electronic PCBs & equipment Stress resistant Good verbal communication skills (in English – desirable) Creative, critical and curious.

Location: Houston, TX, United States Position Summary The Electronics Technician - ILI Systems & Equipment owns the full lifecycle of PIPECARE Western Hemisphere’s electronics assets - bench-level preparation, testing, calibration, repair, and reliability support across the region’s inspection technologies (Caliper, MFL, UTWM/UTCD, and EMAT), the tracking and locating equipment that supports every mobilization (AGM units, toolmounted transmitters, and pig locators) - together with management of the electronics store, tool inventory, consumables, and the component requisitioning that ties it all together. Given the size of WH’s tool fleet and its annual tool-prep volume, this is designed and resourced as a single-incumbent role covering both functions. It shall be noted that PIPECARE has subsidiaries around the world and, although the Electronics Technician reports to the Shop Supervisor, the responsibility of the Electronics Technician is to ensure that all tasks related to the Western Hemisphere are executed according to the plan, corporate standards, and policy approved by the Corporate Office. Job Functions, Responsibilities & Authorities A. Tool Preparation, Testing & Calibration • Follow approved written instructions, schematics, and design specifications to assemble and prepare Caliper, MFL, UTWM/UTCD, and EMAT tools, using test equipment, hand tools, and precision soldering techniques. • Perform electronic assembly, soldering, rework, and inspection in accordance with approved workmanship procedures, ESD-control requirements, and applicable IPC standards. • Perform bench and pull-rig/test-loop calibration of sensors, magnetizers, transducers, odometer wheels, and IMUs against reference standards ahead of every mobilization, in accordance with approved procedures and calibration requirements. • Execute dry-run and pull-test acceptance procedures; a tool is not released until every acceptance criterion is met and signed off. • Conduct pressure testing of external electronics and containers. • Perform final check, calibration, and sign-off on tools prior to mobilization. • Assemble experimental circuitry or prototype builds per engineering instructions for R&D and internal projects. B. Battery & Power Systems • Build, test, and capacity-verify battery packs against run-duration requirements, with margin for delays • Rebuild, rewire, and replace battery packs and individual cells only in accordance with approved procedures, applicable safety requirements, and authorized competency limits. • Monitor pack health and flag batteries approaching end-of-life before they cause a field failure. • Ensure battery packs are handled, packaged, labeled, and documented correctly for every shipment, domestic and cross-border, in accordance with applicable DOT/IATA lithiumbattery transportation requirements and company procedures. C. Tracking & Locating Equipment (AGM, Transmitters & Pig Locators) • Prepare, install, and battery-test tool-mounted tracking transmitters (electromagnetic, acoustic, or magnetic) ahead of every mobilization, confirming signal strength and battery life cover the full expected run duration. • Maintain and pre-run test Above Ground Marker (AGM) units: battery and solar power systems, antenna and geophone accessories, GPS time synchronization, and onboard data storage. • Maintain and battery-test handheld and vehicle-mounted pig locators/receivers used by field crews to track tool progress and pinpoint a stopped or stuck tool. Maintain pig signallers and passing indicators at launch, receive, and key trap locations, including mechanical trigger, battery, and alarm function checks. • Retrieve and back up AGM passage data after each run and provide it promptly to the Data Analysis team in the required format for odometer/IMU correlation. • Troubleshoot and repair faulty tracking equipment returned from the field; hold any unit that fails pre-run acceptance out of service until repaired and re-tested. • Maintain a dedicated inventory of spare transmitters, AGM units, locators, batteries,and antennas sized to WH’s mobilization schedule, so a failed unit never delays a launch. D. Repair, Troubleshooting & Continuous Improvement • Test, troubleshoot, and repair completed tools, field returns, and incoming PCBs in accordance with approved procedures and electronic workmanship requirements. • Perform component-level fault diagnosis using multimeter, oscilloscope, and related diagnostic equipment • Operate drills and other machine tools to fabricate or repair tool components (flaps, connectors, etc.) • Lead or support root-cause analysis on any tool that underperforms or fails in the field, and close out the resulting corrective actions. • Proactively propose improvements to tool-prep processes, test procedures, and store operations. • Maintain failure, repair, and component-replacement history for critical electronic assemblies and use recurring failure data to support preventive maintenance and reliability improvements. E. Electronics Store & Inventory Management • Own the electronics store: components, spares, consumables, tool accessories, small tools, and tracking/locating equipment (transmitters, AGM units, locators). • Receive, inspect, and verify incoming components and materials against purchase orders and packing lists. • Maintain accurate, current inventory records in the company’s ERP or an equivalent tracking system sized to the store. • Organize, label, and store all inventory in a safe, systematic, and easily auditable manner. • Set and monitor minimum/maximum stock levels sized to WH’s actual tool-prep volume, avoiding both stockouts and excess/obsolete stock. • Conduct periodic physical counts and reconcile discrepancies. • Perform cycle counts at the frequency established by company inventory procedures and reconcile discrepancies promptly. • Maintain serial/lot traceability and shelf-life or expiry controls where applicable, and classify critical spares according to their potential impact on mobilization readiness. • Issue components and consumables against tool-prep and repair jobs. • Identify slow-moving, obsolete, or damaged stock and recommend disposition. F. Procurement & Ordering • Identify component, material, and consumable needs proactively – ahead of tool-prep schedules, not reactively. • Source suppliers and obtain quotations for components, spares, and consumables. • Prepare and submit purchase requisitions in line with PIPECARE procurement policy and approved budget; the position does not have independent purchasing or supplier-approval authority unless formally delegated. • Track order status and coordinate delivery timing against tool-prep and mobilization schedules. • Maintain basic supplier records and flag recurring quality, pricing, or lead-time issues. G. Documentation & Reporting • Enter daily activity into the ERP / Tool Prep Report / Activity Register the same day • Maintain calibration certificates and measurement-traceability records for tools, sensors, reference standards, and test instruments; identify and quarantine equipment that is overdue or out of tolerance and escalate any potential impact on completed work in accordance with the applicable procedure. • Download, verify, and back up tool data promptly after every run • Maintain work areas in a neat, tidy, and HSE-compliant manner H. Other • Execute other reasonable tasks in support of Shop/Workshop priorities as they arise. Skills/Experience • College education in Electronics, or equivalent hands-on/apprenticeship experience • Minimum 3–5 years of relevant work experience; prior exposure to in-line inspection (ILI) tools (Caliper, MFL, UTWM/UTCD, EMAT) is a strong plus. • Solid knowledge of electronic instrumentation and measurement. • Good experience in soldering, calibration, and testing of electronic PCBs and equipment. • Working knowledge of inventory/stock management; experience maintaining stock records or running a parts store is a plus - formal supply-chain credentials are not required at this store’s scale. • Comfortable handling basic procurement/requisitioning tasks: obtaining quotations, raising requisitions, and tracking deliveries. • Proficient in Microsoft Excel; comfortable learning the company’s ERP/inventory-tracking system. • Attention to detail, quality focus. • Ability to work effectively under time pressure and changing mobilization priorities while maintaining quality and safety standards. • Familiarity with pipeline pig tracking/locating equipment (EM/acoustic transmitters, AGM units, handheld locators) is a plus – not required to start, but expected to be picked up quickly. • Self-motivated, creative, critical, and curious – genuinely engaged with the work, not just executing instructions. • Valid driver’s license (local supplier pickups / parts runs). • Ability to handle inspection-tool components within company-defined limits; work in a workshop environment; stand/walk for extended periods; use required PPE; and work safely around machinery, batteries, and electrical/electronic equipment.

Location: Manila, Philippines About Bamboo Works Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance. As we continue to grow, we're looking for an exceptional Client Success Manager to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success. If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you. The Role As a Client Success Manager , you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time. This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership. Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: $1,600 - $2,000 (can be higher, depending on level of experience) + revenue-based incentives What You'll Do Client Success & Relationship Management Own the client relationship from onboarding through long-term partnership. Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success. Develop a deep understanding of each client's business, hiring strategy, and growth plans. Build trusted relationships with key stakeholders and decision-makers. Conduct regular check-ins, business reviews, and strategic planning sessions. Proactively identify challenges, manage expectations, and deliver outstanding client experiences. Drive long-term client satisfaction, retention, and account growth. Recruitment Coordination Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team. Partner closely with recruiters throughout the hiring process. Monitor recruitment progress, timelines, and candidate pipelines. Keep clients informed with proactive communication and regular updates. Ensure every placement reflects Bamboo Works' commitment to quality and service. Contractor Success Support contractors throughout their engagement with Bamboo Works. Conduct onboarding and regular performance check-ins. Help contractors integrate successfully into their clients' teams. Identify and address potential performance concerns early. Facilitate constructive conversations between clients and contractors when needed. Project & Operations Management Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership. Keep projects moving efficiently while ensuring alignment across all stakeholders. Manage multiple client accounts simultaneously with exceptional organization and attention to detail. Continuously improve internal processes to enhance the client experience. Growth & Account Development Identify opportunities to help clients expand their remote teams. Recommend additional roles and staffing solutions that genuinely support business growth. Recognize account expansion opportunities through regular client conversations. Contribute to the long-term growth of both Bamboo Works and its clients. What We're Looking For Must-Haves 3+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role. Proven experience managing long-term client relationships with a strong focus on retention and account growth. Experience coordinating multiple stakeholders and managing several projects simultaneously. Strong problem-solving skills and confidence handling challenging client conversations. Excellent communication skills, both written and verbal, with fluent English. Highly organized, proactive, and capable of working independently. Strong commercial awareness while maintaining a client-first mindset. Comfortable learning about different industries, business models, and organizational structures. Nice-to-Haves Experience within recruitment, staffing, outsourcing, or HR services. Familiarity with remote hiring models and globally distributed teams. Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists. Experience using ATS, CRM, project management, or client success platforms. Ideal Candidate Profile This role is ideal for someone who: Naturally builds trust and long-term relationships. Takes ownership rather than waiting for direction. Anticipates challenges before they become problems. Thrives in a fast-paced, entrepreneurial environment. Is calm under pressure and confident navigating complex conversations. Balances empathy with commercial thinking. Enjoys helping businesses grow through exceptional people. Is highly organized without losing sight of the bigger picture. Genuinely cares about delivering outstanding service and creating successful long-term partnerships. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth. Recruitment Process Initial Interview Interview with the Founders Client Success Case Discussion Offer & Onboarding

Location: Cape Town, South Africa About Bamboo Works Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance. As we continue to grow, we're looking for an exceptional Client Success Manager to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success. If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you. The Role As a Client Success Manager , you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time. This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership. Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: $1,600 - $2,000 (can be higher, depending on level of experience) + revenue-based incentives What You'll Do Client Success & Relationship Management Own the client relationship from onboarding through long-term partnership. Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success. Develop a deep understanding of each client's business, hiring strategy, and growth plans. Build trusted relationships with key stakeholders and decision-makers. Conduct regular check-ins, business reviews, and strategic planning sessions. Proactively identify challenges, manage expectations, and deliver outstanding client experiences. Drive long-term client satisfaction, retention, and account growth. Recruitment Coordination Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team. Partner closely with recruiters throughout the hiring process. Monitor recruitment progress, timelines, and candidate pipelines. Keep clients informed with proactive communication and regular updates. Ensure every placement reflects Bamboo Works' commitment to quality and service. Contractor Success Support contractors throughout their engagement with Bamboo Works. Conduct onboarding and regular performance check-ins. Help contractors integrate successfully into their clients' teams. Identify and address potential performance concerns early. Facilitate constructive conversations between clients and contractors when needed. Project & Operations Management Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership. Keep projects moving efficiently while ensuring alignment across all stakeholders. Manage multiple client accounts simultaneously with exceptional organization and attention to detail. Continuously improve internal processes to enhance the client experience. Growth & Account Development Identify opportunities to help clients expand their remote teams. Recommend additional roles and staffing solutions that genuinely support business growth. Recognize account expansion opportunities through regular client conversations. Contribute to the long-term growth of both Bamboo Works and its clients. What We're Looking For Must-Haves 3+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role. Proven experience managing long-term client relationships with a strong focus on retention and account growth. Experience coordinating multiple stakeholders and managing several projects simultaneously. Strong problem-solving skills and confidence handling challenging client conversations. Excellent communication skills, both written and verbal, with fluent English. Highly organized, proactive, and capable of working independently. Strong commercial awareness while maintaining a client-first mindset. Comfortable learning about different industries, business models, and organizational structures. Nice-to-Haves Experience within recruitment, staffing, outsourcing, or HR services. Familiarity with remote hiring models and globally distributed teams. Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists. Experience using ATS, CRM, project management, or client success platforms. Ideal Candidate Profile This role is ideal for someone who: Naturally builds trust and long-term relationships. Takes ownership rather than waiting for direction. Anticipates challenges before they become problems. Thrives in a fast-paced, entrepreneurial environment. Is calm under pressure and confident navigating complex conversations. Balances empathy with commercial thinking. Enjoys helping businesses grow through exceptional people. Is highly organized without losing sight of the bigger picture. Genuinely cares about delivering outstanding service and creating successful long-term partnerships. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth. Recruitment Process Initial Interview Interview with the Founders Client Success Case Discussion Offer & Onboarding

Location: Metro Manila, Philippines About the Client We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card. The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets. As the business continues to grow, they're looking for their first dedicated Customer Support Specialist to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function. The Role We're looking for a Customer Support Specialist – Fintech & Crypto Payments who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency. You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns. The majority of support will be handled through live chat and written communication , with occasional phone or video calls when customers require more hands-on assistance. As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures. This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Fixed Bahamas business hours (Eastern Time) Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: US$1,200 - $1,600 (Depending on level of experience) What You'll Do Customer Support & Platform Assistance Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels. Handle phone or video calls when issues require more detailed or personalized assistance. Guide customers through account creation, onboarding, verification, and general platform navigation. Help customers understand and use the platform's features and services effectively. Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions. Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs. Maintain professional, clear, and reassuring communication throughout the customer journey. Crypto Card & Payment Support Assist customers with crypto card issuance, activation, linking, and usage. Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns. Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions. Support customers with deposits, withdrawals, transfers, balances, and account-related transactions. Investigate transaction discrepancies and coordinate with internal teams where additional support is required. Provide clear guidance while maintaining accuracy when handling financial and transactional information. Account Verification & Issue Resolution Guide customers through relevant KYC, identity verification, and account-related procedures. Troubleshoot common account access, verification, and platform issues. Independently investigate and resolve incoming cases using available tools, resources, and established procedures. Recognize when issues require escalation to operations, compliance, payments, or technical teams. Maintain ownership of the customer experience even when other teams are involved in resolving a case. Handle sensitive customer information with appropriate care, discretion, and confidentiality. Support Operations & Continuous Improvement Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems. Follow established SOPs while identifying opportunities to improve support processes and customer communication. Help build and refine the customer support function as the company's first dedicated support specialist. Identify recurring issues, customer pain points, and potential gaps in the platform experience. Share feedback and recommendations with relevant internal teams. Stay informed about platform functionality, crypto card processes, internal procedures, and product updates. What We're Looking For Must-Haves At least 3 years of experience in customer support, client services, or client operations , preferably within fintech, financial services, digital banking, payments, or cryptocurrency. Direct experience supporting customers using financial products, payment cards, or digital financial platforms. Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting. Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes. Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally. Experience handling customer inquiries through live chat, email, or other written communication channels. Confidence communicating with customers through phone or video calls when required. Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns. Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary. Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information. Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness. A proactive, resourceful, and customer-focused approach to problem-solving. Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use. Nice-to-Haves Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business. Experience supporting Visa/Mastercard-linked financial products or payment cards. Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions. Experience in payments operations, trading operations, financial-services operations, or client operations. Experience supporting B2C financial products. Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools. Experience using ticketing systems, knowledge bases, and internal escalation workflows. Understanding of blockchain and cryptocurrency concepts. Experience coordinating with compliance, risk, fraud, payments, or technical teams. Previous experience helping establish or improve a customer support function. Ideal Candidate Profile You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems. You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution. Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use. As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops. Most importantly, you're resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience . Why Join? Join a growing business operating at the intersection of fintech, digital assets, and payment technology. Become the company's first dedicated Customer Support Specialist and play an important role in developing the function. Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations. Take meaningful ownership of customer cases rather than working within a narrowly defined support function. Collaborate directly with operations, compliance, payments, and technical teams. Work remotely in a role that values independence, initiative, and problem-solving. Recruitment Process Initial Interview with Bamboo Works Client Interview Offer & Onboarding

Location: Cape Town, South Africa About the Client We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card. The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets. As the business continues to grow, they're looking for their first dedicated Customer Support Specialist to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function. The Role We're looking for a Customer Support Specialist – Fintech & Crypto Payments who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency. You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns. The majority of support will be handled through live chat and written communication , with occasional phone or video calls when customers require more hands-on assistance. As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures. This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Fixed Bahamas business hours (Eastern Time) Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: US$1,200 - $1,600 (Depending on level of experience) What You'll Do Customer Support & Platform Assistance Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels. Handle phone or video calls when issues require more detailed or personalized assistance. Guide customers through account creation, onboarding, verification, and general platform navigation. Help customers understand and use the platform's features and services effectively. Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions. Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs. Maintain professional, clear, and reassuring communication throughout the customer journey. Crypto Card & Payment Support Assist customers with crypto card issuance, activation, linking, and usage. Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns. Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions. Support customers with deposits, withdrawals, transfers, balances, and account-related transactions. Investigate transaction discrepancies and coordinate with internal teams where additional support is required. Provide clear guidance while maintaining accuracy when handling financial and transactional information. Account Verification & Issue Resolution Guide customers through relevant KYC, identity verification, and account-related procedures. Troubleshoot common account access, verification, and platform issues. Independently investigate and resolve incoming cases using available tools, resources, and established procedures. Recognize when issues require escalation to operations, compliance, payments, or technical teams. Maintain ownership of the customer experience even when other teams are involved in resolving a case. Handle sensitive customer information with appropriate care, discretion, and confidentiality. Support Operations & Continuous Improvement Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems. Follow established SOPs while identifying opportunities to improve support processes and customer communication. Help build and refine the customer support function as the company's first dedicated support specialist. Identify recurring issues, customer pain points, and potential gaps in the platform experience. Share feedback and recommendations with relevant internal teams. Stay informed about platform functionality, crypto card processes, internal procedures, and product updates. What We're Looking For Must-Haves At least 3 years of experience in customer support, client services, or client operations , preferably within fintech, financial services, digital banking, payments, or cryptocurrency. Direct experience supporting customers using financial products, payment cards, or digital financial platforms. Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting. Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes. Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally. Experience handling customer inquiries through live chat, email, or other written communication channels. Confidence communicating with customers through phone or video calls when required. Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns. Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary. Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information. Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness. A proactive, resourceful, and customer-focused approach to problem-solving. Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use. Nice-to-Haves Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business. Experience supporting Visa/Mastercard-linked financial products or payment cards. Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions. Experience in payments operations, trading operations, financial-services operations, or client operations. Experience supporting B2C financial products. Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools. Experience using ticketing systems, knowledge bases, and internal escalation workflows. Understanding of blockchain and cryptocurrency concepts. Experience coordinating with compliance, risk, fraud, payments, or technical teams. Previous experience helping establish or improve a customer support function. Ideal Candidate Profile You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems. You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution. Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use. As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops. Most importantly, you're resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience . Why Join? Join a growing business operating at the intersection of fintech, digital assets, and payment technology. Become the company's first dedicated Customer Support Specialist and play an important role in developing the function. Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations. Take meaningful ownership of customer cases rather than working within a narrowly defined support function. Collaborate directly with operations, compliance, payments, and technical teams. Work remotely in a role that values independence, initiative, and problem-solving. Recruitment Process Initial Interview with Bamboo Works Client Interview Offer & Onboarding