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Location: Philippines We are seeking a warm, bubbly, and exceptionally articulate Virtual Medical Receptionist to serve as the friendly voice of our pediatric-focused medical practice. In this key patient-facing position, you will be the first point of contact for parents, caregivers, and young patients—handling high-volume phone calls, managing provider appointment schedules, and performing insurance Verification of Benefits (VOB). The ideal candidate possesses elite, accent-neutral English communication skills and a bright, empathetic phone presence that instantly puts parents and children at ease. While prior experience with eClinicalWorks (eCW) and pediatric healthcare settings are major advantages, top-tier verbal communication, warmth, and reliable front-desk execution are our highest priorities. Working Environment & Core Schedule Role Title: Virtual Medical Receptionist (Pediatric Focus) Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST (Eastern Standard Time) Core Systems: eClinicalWorks (eCW EHR) (Strong plus) , VoIP Phone System, Insurance Portals Target Audience: Pediatric patients, parents, and family caregivers Top 3 Daily Tasks Inbound & Outbound Phone Management: Answer incoming calls with a cheerful, warm, and professional demeanor—addressing scheduling inquiries and assisting parents with care coordination. Patient Scheduling & Calendar Management: Book, confirm, and optimize provider appointment calendars in eClinicalWorks to maintain an efficient pediatric clinic flow. Insurance Verification of Benefits (VOB): Check insurance coverage, active eligibility, and co-pay details prior to appointments so families arrive fully prepared. Core Responsibilities Warm Patient Engagement: Deliver an exceptional, high-touch patient experience over the phone, using patience and active listening to support parents navigating their children's healthcare needs. eClinicalWorks Scheduling: Navigate eCW to book routine pediatric check-ups, follow-ups, and urgent visits while adhering strictly to practice rules and provider preferences. Insurance Eligibility Checks: Conduct real-time Verification of Benefits (VOB) through payor portals and eCW to confirm active coverage and document co-pays or deductibles. Team & Practice Coordination: Relay messages, telephone encounters, and scheduling changes accurately to the in-office clinical team to ensure seamless patient care. Administrative Support: Assist with digital faxes, patient reminder texts/emails, and chart updates while strictly adhering to HIPAA privacy standards. Requirements Elite Verbal English Communication: Native-level or flawless spoken English with a neutral, highly clear, and easily understandable phone accent. Personable & Empathetic Demeanor: Naturally bubbly, patient, warm, and confident when speaking with parents, caregivers, and pediatric patients. Medical Front-Desk Experience: Direct background handling front-desk duties, high-volume call handling, and scheduling in a U.S. medical practice setting. Insurance VOB Familiarity: Working knowledge of checking patient insurance eligibility and coverage terms. Remote Workspace Setup: Dedicated, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed internet connection, backup power/internet solutions, and a noise-canceling headset. Preferred / Strong Plus Qualifications Pediatric Experience: Prior experience working in a Pediatric, Family Medicine, or Children's Specialty practice ( Strong Plus ). eClinicalWorks (eCW): Hands-on experience navigating eClinicalWorks EHR for scheduling, charting, and insurance checks ( Strong Plus ). Ideal Candidate Profile You are a energetic, cheerful, and articulate communicator who loves helping families. You bring a positive attitude to every call, keep provider schedules filled and organized, and ensure parents feel completely supported from the moment they ring the clinic.

Location: United States; Germany; France; Poland; United Kingdom About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking experienced Pediatric Hospitalists to support the training and evaluation of next-generation AI systems focused on inpatient pediatric care and clinical documentation. You will review medical records, structured FHIR data, and clinical notes to verify clinical accuracy, completeness, and consistency. Your expertise will help identify documentation gaps, validate clinical claims, and assess age-appropriate details, including weight-based medication dosing, to improve AI model performance and clinical data quality. No prior AI experience is required. Key Responsibilities Review medical records, including FHIR data, structured clinical information, and narrative notes, for AI training and evaluation. Verify that clinical claims and extracted information are supported by the source medical record. Evaluate pediatric inpatient documentation, including History of Present Illness (HPI), Past Medical History (PMH), birth and developmental history, immunization status, assessments, and treatment plans. Identify missing, inaccurate, or inconsistent clinical details, including age-appropriate considerations and weight-based medication dosing. Apply established review guidelines and documentation standards consistently. Provide clear, evidence-based feedback to improve AI model performance and clinical data quality. Document findings accurately and communicate review outcomes to the project team. Requirements MD or DO degree. Board certification in Pediatrics, with Pediatric Hospital Medicine subspecialty certification where applicable. At least 5 years of hospitalist experience. Current or recent inpatient pediatric hospitalist experience within the past two years. Strong understanding of pediatric inpatient workflows, including admissions, daily progress notes, transitions of care, and discharge documentation. Ability to interpret clinical notes and structured medical record data. Strong clinical judgment, attention to detail, and ability to apply review guidelines consistently. Clear written communication skills and the ability to explain clinical findings accurately.

Location: Egypt; Nigeria; Pakistan; Romania; Bangladesh About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking experienced Pediatric Hospitalists to support the training and evaluation of next-generation AI systems focused on inpatient pediatric care and clinical documentation. You will review medical records, structured FHIR data, and clinical notes to verify clinical accuracy, completeness, and consistency. Your expertise will help identify documentation gaps, validate clinical claims, and assess age-appropriate details, including weight-based medication dosing, to improve AI model performance and clinical data quality. No prior AI experience is required. Key Responsibilities Review medical records, including FHIR data, structured clinical information, and narrative notes, for AI training and evaluation. Verify that clinical claims and extracted information are supported by the source medical record. Evaluate pediatric inpatient documentation, including History of Present Illness (HPI), Past Medical History (PMH), birth and developmental history, immunization status, assessments, and treatment plans. Identify missing, inaccurate, or inconsistent clinical details, including age-appropriate considerations and weight-based medication dosing. Apply established review guidelines and documentation standards consistently. Provide clear, evidence-based feedback to improve AI model performance and clinical data quality. Document findings accurately and communicate review outcomes to the project team. Requirements MD or DO degree. Board certification in Pediatrics, with Pediatric Hospital Medicine subspecialty certification where applicable. At least 5 years of hospitalist experience. Current or recent inpatient pediatric hospitalist experience within the past two years. Strong understanding of pediatric inpatient workflows, including admissions, daily progress notes, transitions of care, and discharge documentation. Ability to interpret clinical notes and structured medical record data. Strong clinical judgment, attention to detail, and ability to apply review guidelines consistently. Clear written communication skills and the ability to explain clinical findings accurately.

Location: Brazil; Argentina; Mexico; Colombia; Peru; Chile About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking experienced Pediatric Hospitalists to support the training and evaluation of next-generation AI systems focused on inpatient pediatric care and clinical documentation. You will review medical records, structured FHIR data, and clinical notes to verify clinical accuracy, completeness, and consistency. Your expertise will help identify documentation gaps, validate clinical claims, and assess age-appropriate details, including weight-based medication dosing, to improve AI model performance and clinical data quality. No prior AI experience is required. Key Responsibilities Review medical records, including FHIR data, structured clinical information, and narrative notes, for AI training and evaluation. Verify that clinical claims and extracted information are supported by the source medical record. Evaluate pediatric inpatient documentation, including History of Present Illness (HPI), Past Medical History (PMH), birth and developmental history, immunization status, assessments, and treatment plans. Identify missing, inaccurate, or inconsistent clinical details, including age-appropriate considerations and weight-based medication dosing. Apply established review guidelines and documentation standards consistently. Provide clear, evidence-based feedback to improve AI model performance and clinical data quality. Document findings accurately and communicate review outcomes to the project team. Requirements MD or DO degree. Board certification in Pediatrics, with Pediatric Hospital Medicine subspecialty certification where applicable. At least 5 years of hospitalist experience. Current or recent inpatient pediatric hospitalist experience within the past two years. Strong understanding of pediatric inpatient workflows, including admissions, daily progress notes, transitions of care, and discharge documentation. Ability to interpret clinical notes and structured medical record data. Strong clinical judgment, attention to detail, and ability to apply review guidelines consistently. Clear written communication skills and the ability to explain clinical findings accurately.

Location: United States; Rochester, United States Position Title: Pediatric Pathologist Department: Pathology / Laboratory Medicine Job Summary The Pediatric Pathologist is a specialized physician responsible for diagnosing diseases in fetuses, infants, children, and adolescents through the examination of tissues, organs, and bodily fluids. This role combines expert laboratory analysis with clinical collaboration to provide accurate diagnoses that guide patient management and treatment. Key Responsibilities Perform macroscopic and microscopic examination of pediatric tissue specimens, including biopsies, resections, and autopsies. Provide accurate and timely diagnostic reports for pediatric surgical pathology, hematopathology, and cytopathology. Collaborate with pediatricians, surgeons, oncologists, and other clinical teams to discuss findings and implications for patient care. Participate in multidisciplinary case conferences and tumor boards. Oversee and ensure quality control in laboratory testing and procedures, adhering to regulatory and safety standards. Interpret laboratory tests, including molecular and genetic studies, as relevant to pediatric conditions. Engage in teaching and training of residents, fellows, medical students, and laboratory staff. Contribute to clinical research, quality improvement initiatives, and academic publications in pediatric pathology. Maintain professional credentials and stay updated with advances in pediatric pathology and diagnostic techniques. Qualifications MD, DO, or equivalent medical degree with board certification in Anatomic Pathology (AP) or Anatomic and Clinical Pathology (AP/CP). Subspecialty training or fellowship in pediatric pathology preferred. Board certification or eligibility in Pediatric Pathology. Strong diagnostic skills in pediatric surgical pathology, hematopathology, and cytopathology. Knowledge of molecular pathology techniques and pediatric-specific disease processes. Excellent communication and collaboration skills for working with multidisciplinary teams. Commitment to academic activities, teaching, and research. Skills and Competencies Exceptional analytical and diagnostic capabilities. Attention to detail and precision in laboratory work. Ability to handle high-pressure situations and urgent cases. Strong organizational and documentation skills. Leadership skills for managing laboratory staff and mentoring trainees. Work Environment Hospital-based pathology department or academic medical center. Regular exposure to pediatric specimens, some potentially infectious or hazardous. Combination of laboratory, clinical, and educational responsibilities.

This role is responsible for Maven’s end-to-end benefits and payments platform, including eligibility and enrollments. Maven’s benefits products should be easy to use for members, providers and employers.

Maven is looking for a Director of Marketing Operations who will own the systems, data, and reporting infrastructure behind our B2B Growth Marketing team — from HubSpot/Salesforce instrumentation to pipeline attribution to the budget that funds it all. Marketing Technology, Data & Attribution.

About the Role: We are looking for a mission-driven health coach to join our team to provide world-class care delivery services to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their best experience and outcomes. Our team works to continuously learn more about members and ourselves, and you’ll move fast to adapt and grow as we implement data-driven strategies for improving the lives of our members through a shared coaching model. As a Care Coach, you’ll coordinate care for our members beyond the digital space. Through goal setting and program opt-in, you’ll drive behavior change and improved outcomes for higher risk members. Our Care Delivery team works remotely and supports Maven members 24/7/365. Shift: Monday-Friday 3-11:30p EST What You’ll Do: — Drive program engagement by clearly communicating the value of Maven’s care coaching model, optimizing opt-in rates, and supporting long-term behavior change — Co-create SMART goals with members and own their progress by tracking adherence, adjusting care plans, and course-correcting within Maven’s clinical program design — Manage a caseload of members and engage with them through ongoing messaging, video appointments, and outreach — Adhere to clinical program guidelines and protocols while utilizing motivational interviewing skills and behavior modification techniques to remove barriers, influence sustained behavior change, and promote optimal health outcomes for members — Move fast to assess member knowledge and barriers and provide personalized health education to members across varying ages, backgrounds, cultures, and literacy levels — Collaborate with providers on members’ care teams to translate clinical recommendations into actionable next steps — Lead with data by remotely monitoring member health data and platform activity to identify risks early and follow established protocols and procedures to take appropriate action — Remove barriers to care by coordinating seamlessly across Maven’s digital network, in-person provider networks, and external partners as needed — Embrace a continuous-learning mindset by participating in and leading efforts to improve quality of care and clinical outcomes — Act as a team player by providing coverage to ensure that all members across the Maven platform receive appropriate care and timely responses when needed What You’ll Bring: — 1- 2+ years experience in clinical work as a nurse (RN) with focus on patient education, motivational interviewing, and driving clinical outcomes — Demonstrated experience working with the maternity population and/or individuals navigating family planning or fertility care (trying to conceive, undergoing fertility treatment) — Training and experience coaching individuals to achieve specific health outcomes (ie, medication management, nutrition and exercise goals, managing blood pressure) — Ability to remain flexible with changes, work efficiently to meet member demand and have a growth mindset — Ability to communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes — Experience achieving KPIs relevant to patient outcomes, including but not limited to opt-in rates, follow-up adherence and member satisfaction — Demonstrated ability to quickly learn and adapt to new digital health tools and platforms, with comfort operating in a fast-changing tech environment — Embrace AI tools as part of daily workflows to enhance efficiency and improve member outcomes — Strong telehealth competency, including comfort in conducting phone outreach and video calls — Reliable access to high-speed internet — Health coaching certification (NBC-HWC or ICF) is preferred, not required — Experience in a start-up or fast-paced environment with ability to navigate systems quickly and adapt to change is preferred, not required — Experience coaching across multiple modalities such as video, text/chat, and phone; adapting communication style to fit member need is preferred, not required — Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk is preferred, not required Salary and Benefits: The base salary range for this role is $62,000 - $78,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Work Authorization and Location: This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. Benefits That Work For You: Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: — Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics — Whole-self care through wellness partnerships — Hybrid work, in office meals, and work together days — 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) — Annual professional development stipend and access to a personal career coach through Maven for Mavens — 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Equal Opportunity: Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Security: Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. Contact: For general and additional inquiries, please contact us at careers@mavenclinic.com.

Location: United States; United Kingdom; Germany; France; Poland About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking experienced Hospitalist Physicians to support the training and evaluation of next-generation AI systems focused on inpatient medicine and clinical documentation. You will review medical records, structured FHIR data, and clinical notes to verify the accuracy and consistency of clinical information. Your medical expertise will help identify documentation gaps, validate clinical claims against source records, and improve the quality of AI-generated outputs. No prior AI experience is required. Key Responsibilities Review medical records, including FHIR data, structured clinical information, and narrative clinical notes. Verify that clinical claims and extracted information are supported by the source medical record. Evaluate inpatient documentation, including History of Present Illness (HPI), Past Medical History (PMH), assessments, and treatment plans. Identify missing, inaccurate, contradictory, or inconsistent clinical information. Apply established review guidelines and documentation standards consistently. Provide clear, evidence-based feedback to improve AI model performance and clinical data quality. Document findings accurately and communicate review outcomes to the project team. Requirements MD or DO degree. Board certification in Internal Medicine, Pediatrics, or Hospital Medicine, as applicable to the candidate's specialty and credentials. Current or recent inpatient or hospitalist clinical experience within the past two years. Strong understanding of inpatient care, hospital workflows, and clinical documentation standards. Ability to interpret clinical notes and structured medical record data. Excellent attention to detail and the ability to apply review guidelines consistently. Strong written communication skills and the ability to explain clinical findings clearly.

Location: Egypt; Nigeria; Romania; Pakistan; Bangladesh About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking experienced Hospitalist Physicians to support the training and evaluation of next-generation AI systems focused on inpatient medicine and clinical documentation. You will review medical records, structured FHIR data, and clinical notes to verify the accuracy and consistency of clinical information. Your medical expertise will help identify documentation gaps, validate clinical claims against source records, and improve the quality of AI-generated outputs. No prior AI experience is required. Key Responsibilities Review medical records, including FHIR data, structured clinical information, and narrative clinical notes. Verify that clinical claims and extracted information are supported by the source medical record. Evaluate inpatient documentation, including History of Present Illness (HPI), Past Medical History (PMH), assessments, and treatment plans. Identify missing, inaccurate, contradictory, or inconsistent clinical information. Apply established review guidelines and documentation standards consistently. Provide clear, evidence-based feedback to improve AI model performance and clinical data quality. Document findings accurately and communicate review outcomes to the project team. Requirements MD or DO degree. Board certification in Internal Medicine, Pediatrics, or Hospital Medicine, as applicable to the candidate's specialty and credentials. Current or recent inpatient or hospitalist clinical experience within the past two years. Strong understanding of inpatient care, hospital workflows, and clinical documentation standards. Ability to interpret clinical notes and structured medical record data. Excellent attention to detail and the ability to apply review guidelines consistently. Strong written communication skills and the ability to explain clinical findings clearly.

Location: Brazil; Argentina; Mexico; Colombia; Peru; Chile About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking experienced Hospitalist Physicians to support the training and evaluation of next-generation AI systems focused on inpatient medicine and clinical documentation. You will review medical records, structured FHIR data, and clinical notes to verify the accuracy and consistency of clinical information. Your medical expertise will help identify documentation gaps, validate clinical claims against source records, and improve the quality of AI-generated outputs. No prior AI experience is required. Key Responsibilities Review medical records, including FHIR data, structured clinical information, and narrative clinical notes. Verify that clinical claims and extracted information are supported by the source medical record. Evaluate inpatient documentation, including History of Present Illness (HPI), Past Medical History (PMH), assessments, and treatment plans. Identify missing, inaccurate, contradictory, or inconsistent clinical information. Apply established review guidelines and documentation standards consistently. Provide clear, evidence-based feedback to improve AI model performance and clinical data quality. Document findings accurately and communicate review outcomes to the project team. Requirements MD or DO degree. Board certification in Internal Medicine, Pediatrics, or Hospital Medicine, as applicable to the candidate's specialty and credentials. Current or recent inpatient or hospitalist clinical experience within the past two years. Strong understanding of inpatient care, hospital workflows, and clinical documentation standards. Ability to interpret clinical notes and structured medical record data. Excellent attention to detail and the ability to apply review guidelines consistently. Strong written communication skills and the ability to explain clinical findings clearly.

Location: Sierra Leone Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. LEAP Program Description Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries. The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country. About the Position The Senior HIV Advisor will support the Sierra Leone Ministry of Health (MOH) and the National HIV/AIDS Control Program in carrying out life-saving humanitarian Assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives. The primary focus is providing technical leadership for the National HIV Surge Operational Strategic Plan and to accelerate progress toward the global 95-95-95 and national 98-98-98 targets, as well as to achieve elimination of maternal to child transmission of HIV. The Advisor will serve as a high-level liaison between the Department of State (DOS), the U.S. Centers for Disease Control. the MOH, and international donors to ensure a data-driven, decentralized response to the HIV epidemic in Sierra Leone. The Advisor will be based at the National AIDS Control Program (NACP) within the MOH. Responsibilities Support the National AIDS Control Program at National and District Level NSP Finalization: Assist NACP in finalization of NSP and planning its implementation. Clinical Guidance: Advise on relevant updates to national clinical guidelines for initiatives such as the introduction of dual HIV/Syphilis/HepB testing and the rollout of PrEP (including Lenacapavir) for high-risk pregnant and breastfeeding women. Service Decentralization: Assist District Health Management Teams (DHMTs) with organization of monthly HIV data reviews amongst HIV stakeholders in each district. Facilitate targeted interventions based on data. Strengthen NACP’s coordination of HIV service delivery through mentorship, cohort monitoring, quality improvement tools, and enhanced supervisory arrangements. Support the expansion of HIV diagnosis and treatment services across additional sites in collaboration with NACP and partners. Support HIV Surge and Elimination of Maternal to Child Transmission Initiatives Support Surge Coordination: Help coordinate monthly surge meetings for key HIV stakeholders at the national level. eMTCT Scale-up: Support the integration of HIV services into Reproductive, Maternal, Newborn, Child, and Adolescent Health (RMNCAH) platforms to reduce vertical transmission from 11.5% to below 5%. Ensure universal ANC1 testing in non-partner supported health facilities Strategic Planning: Assist program manager with technical oversight for the five pillars of the National HIV Surge Plan, focusing on expedited case identification using index testing and the "Back-to-Care" initiative to re-engage the 6,000–7,000 clients lost annually. Index Testing: Assist with scale up of index testing at all facilities across partners and non-partner supported sites. Viral Load : Assist with scale up of viral load testing at all facilities providing HIV care. Ensure that results are reverted to clients and supporting U=U messaging. Support MOU Implementation under NACP G2G: The Advisor will provide critical technical oversight for the implementation of the Government-to-Government (G2G) Memorandum of Understanding (MOU) between the U.S. Government and the Sierra Leone Ministry of Health/NACP. This involves ensuring that milestone-based programming aligns with accountability standards and national targets as direct G2G funding is increased. Milestone Verification : Monitor and verify the achievement of technical milestones linked to G2G funding, specifically those related to HIV Surge metrics and eMTCT validation. Financial & Technical Alignment : Work with the NACP leadership to ensure that G2G resources are strategically allocated to high-yield activities such as PITC, index testing, and pediatric ART expansion. Capacity Building: Provide mentorship to NACP staff to strengthen internal management systems required for sustainable G2G implementation and direct funding eligibility. Risk Mitigation: Identify potential bottlenecks in the implementation of the MOU and develop proactive solutions to ensure uninterrupted service delivery and compliance Joint Reviews: Lead the technical preparation for quarterly and annual G2G performance reviews, ensuring data integrity and alignment between national reporting and USG requirements. Key Deliverables The Senior HIV Advisor is responsible for the following deliverables, to be submitted in accordance with the LEAP Global reporting cycle: Updated Clinical SOPs: Technical guidance and Standard Operating Procedures for the introduction of dual HIV/Syphilis/HepB testing and the administration of Lenacapavir/PrEP for pregnant and breastfeeding women. eMTCT Integration Plan: A detailed strategy for the institutionalization of HIV services within the RMNCAH platforms, specifically targeting universal ANC1 testing in non-partner health facilities. Monthly National Surge Coordination Summaries: Technical briefs from the national monthly surge meetings, highlighting progress across the five pillars and specific bottlenecks in case identification. Monthly District Surge Coordination Summaries: Technical briefs from the district monthly surge meetings, highlighting progress across the five pillars and specific bottlenecks in case identification. "Back-to-Care" Performance Reports: Quarterly analysis of re-engagement efforts for the 6,000–7,000 clients lost to follow-up, including retention trends. Index Testing & Viral Load Scale-up Trackers: Monthly facility-level data reports monitoring the expansion of index testing and Viral Load (VL) testing coverage, including results turnaround times and U=U messaging uptake. G2G Milestone Verification Reports: Formal quarterly reports verifying the achievement of technical milestones linked to Government-to-Government funding. NACP Capacity Building Plan: A mentorship and training log documenting efforts to strengthen NACP’s internal management systems for direct funding eligibility. G2G Quarterly Performance Review Packages: Integrated data packages for joint USG/MOH reviews, ensuring alignment between national reporting and PEPFAR/DOS accountability standards. Weekly Success Calls/Bullet Points: Brief weekly updates to DoS/Sierra Leone and CDC/Sierra Leone on key wins and immediate challenges. Comprehensive Monthly Technical Report: A detailed narrative report submitted by the 5th of each month, summarizing all technical assistance provided and progress against the work plan. REPORTING The Senior HIV Advisor will submit monthly reports to the Senior Foreign Assistance Specialist at the U.S. Embassy, Freetown and the PEPFAR Program Director at the US Centers for Disease Control & Prevention, Freetown, submitted by the 5th day of the following month. Reporting to and receiving technical guidance from the NACP Program Manager (PM) or his designate, the Senior HIV Advisor will work closely with the U.S. Department of State (DoS)/Sierra Leone, CDC/Sierra Leone, and LEAP Global teams. Based at the NACP Office in Freetown, the Advisor will coordinate site visits and any extended off-site work with the NACP PM or designate, DoS/Sierra Leone and CDC/Sierra Leone. Quarterly meetings will be held with DoS/Sierra Leone and CDC/ Sierra Leone to review progress and priorities. Qualifications Medical degree required (e.g., MBChB, MBBS, MD, or equivalent). Master’s degree preferred: Master of Medicine (Internal Medicine, Pediatrics, Infectious Diseases, or related fields) or Master of Public Health. At least seven years of progressively responsible experience in HIV/TB/STI strategic planning and/or national health sector strategy development in sub-Saharan Africa. Experience with national HIV/TB/STI program reviews, sustainability planning, and domestic resource mobilization. Familiarity with Sierra Leone’s HIV/TB response architecture and strategic documents (advantage). Proven team leadership and mentorship skills. Demonstrated experience aligning work to results and performance frameworks. Strong facilitation and stakeholder engagement skills, including working with government, local organizations, and community representatives. Excellent analytical, writing, and synthesis skills, with demonstrated ability to deliver high-quality outputs under tight timelines. Demonstrated technical leadership, program management, and problem-solving skills. At least five years of experience with, or strong knowledge of, Global Fund operating procedures and financial management processes. Understanding of USG rules and regulations preferred. Ability to work effectively with a broad range of MOH, NACP, and USG personnel and partners. Ability to work independently and collaboratively to achieve consensus on policy, program, and administrative matters. Strong communication skills for both health and non-health audiences. Proven ability to communicate clearly and concisely in English, both orally and in writing. Excellent verbal communication skills, tact, and diplomacy to build sustainable working relationships with public and private organizations. Excellent written communication skills for preparing reports, documentation, and briefing papers. Strong computer skills for implementing, analyzing, monitoring, and managing activity goals, inputs, outcomes, and achievements. Experience in teaching, training, and capacity building. Experience working with key stakeholders in HIV/TB/STI programming, preferably national stakeholders and international donors. Work authorization in Sierra Leone is required. Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: South Africa; Pakistan; Philippines; Ethiopia; Jamaica; Colombia About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is an established leader in holistic and naturopathic medicine, providing comprehensive wellness solutions for over 35 years. Specializing in an integrative approach to healthcare, the team focuses on identifying and treating the root causes of illness through a diverse range of services, including traditional Chinese medicine, regenerative therapies, and clinical nutrition. They serve a wide demographic, from pediatrics to geriatric care, offering personalized treatment plans that emphasize longevity and the body’s innate healing capabilities. As a mission-driven organization in the health and wellness sector, the team is dedicated to empowering patients through education and proactive lifestyle management. They foster a supportive and compassionate work environment where clinical expertise meets empathetic care. Operating from a premier facility in Hawaii, the practice integrates cutting-edge diagnostics with natural medicine to deliver life-changing results. This is an opportunity to join a seasoned team of professionals passionate about the future of whole-person wellness and integrative health. Job Type Full-time Job Summary This company is a premier holistic health and wellness clinic in Hawaii with a 38-year legacy of transforming lives through naturopathic medicine, acupuncture, and traditional wellness practices. We are seeking a high-energy, proactive Patient Care Coordinator to serve as the primary point of contact for our patients. This is not just a "reception" role; you are the bridge between a patient’s health struggle and their path to healing. Your goal is to manage high-volume outreach, build instant rapport, and ensure that every individual seeking care is successfully booked and confirmed. If you are a confident communicator who thrives in a fast-paced environment and wants to make a tangible impact on people's health, this is the role for you. Key Responsibilities Manage a high volume of outbound and inbound activity, maintaining a standard of 150+ dials per day to new leads, existing patients, and follow-ups. Serve as the first point of contact, answering all incoming calls with a professional, warm, and authoritative voice. Schedule and book appointments for a wide range of services, including IV Therapy, Acupuncture, and General Naturopathic consultations. Proactively follow up on website leads and re-engage former patients to ensure continuity of care. Handle common patient objections regarding pricing, insurance, and decision-making with empathy and confidence. Maintain meticulous records in Google Sheets and Google Calendar to ensure the clinic schedule is optimized. Execute text and email follow-up sequences to minimize no-show rates and keep the patient pipeline moving. Requirements Proven experience in appointment setting or high-volume outbound calling. Exceptional verbal communication and a "strong" phone presence—must speak clearly and professionally. Active listening skills; the ability to have authentic conversations without sounding robotic or script-dependent. Experience handling sales objections (e.g., "It’s too expensive" or "I need to think about it") while maintaining a helpful, consultative tone. High organizational discipline with the ability to take detailed notes and manage daily tasks independently. Availability to work 8:00 AM to 5:00 PM Hawaii Standard Time (HST). A high-energy personality with a natural ability to motivate others and build trust quickly. Nice-to-Haves Previous experience as a receptionist or coordinator in a medical or wellness clinic. Familiarity with Keap Pro or similar CRM software. Knowledge of or interest in Naturopathic Medicine and holistic health practices. Sales experience in a service-based industry. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support