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Location: South Africa; Serbia; Bosnia and Herzegovina; Romania; North Macedonia; Kosovo Turn creators into a steady stream of content for a mission-driven oral care brand. Remote, organized, people focused. $3,500-4,000/month | Full-time | US overlap Click here to watch the video from Peter of Dr. Jen Oral Care. Dr. Jen Oral Care is a family founded oral care brand created by dentist Dr. Jen after her daughter needed gentler products during recovery from a serious illness. We develop distinct toothpaste formulations and sell online and through dental practices. Our story matters to our customers because they understand what it means to need a product that works differently. We've built an established customer base and several formulations, and real people talking about our products is one of the best ways to show why they matter. We have access to a creator program with hundreds of thousands of potential influencers, and an ads team ready to turn good creator videos into ads. What we're missing is someone in house to run it all day to day. That's where you come in. We're looking for a Social Media Manager to run our influencer and creator program and look after our social media content on TikTok, Meta and YouTube. You'll find and contact creators, get product samples into their hands, make sure their videos come back, and send each one to our ads team or post it on our own channels. You'll also manage our affiliate program and build lasting partnerships with the creators who do well for us. You'll work closely with our Media Buyer and ads team, so the content you bring in turns into ads that perform. 🔍 Find and vet creators through our creator program, which gives us access to hundreds of thousands of potential influencers ✉️ Contact potential influencers and invite them to receive product samples 📦 Keep track of every creator, from first message to sample sent to video received, and follow up when videos are late 🎬 Make sure videos are submitted, then route them to the ads team or post them on our channels 📱 Manage our social media content across TikTok, Meta and YouTube 🤝 Run our affiliate program and turn the best creators into long-term partners 📞 Learn directly about customers and the dental market during onboarding, so the creators and content you choose reflect real customer needs This is a full-time, remote role. During the first 2-4 weeks of training, you'll work the US team's regular hours and spend time learning from customer interactions. After that, some independent work can be done before the US workday, with meaningful daily overlap. Requirements To be successful in this role, you need: ✅ Experience running influencer or creator programs, from first outreach to finished video ✅ Partnerships or affiliate program experience ✅ Hands-on experience managing social media content on TikTok, Meta and YouTube ✅ Clear, friendly and persuasive written English: outreach messages that get replies ✅ Strong organization: you can keep hundreds of creator conversations, samples and deadlines on track ✅ An eye for which creator videos will work as ads and which belong on our own channels ✅ Care with product claims: you keep creators within what we can say about our products Brownie points for: ⭐ Experience with creator or influencer platforms, such as sampling programs or creator marketplaces ⭐ Experience working alongside a media buyer or ads team ⭐ Experience with Meta and TikTok creatives ⭐ Consumer health or ecommerce experience The ideal candidate is organized, persuasive and curious about customers. You enjoy building relationships with creators, you follow up without being asked, and you know a good video when you see one. Rather than chasing follower counts, you look for creators whose audience would care about what less tooth sensitivity could mean, like enjoying hot coffee or ice cream with their child. You take initiative, you want to learn the product inside out, and you're keen to get involved with the wider business while staying careful about product claims. Benefits What's in it for you? 💰 $3,500-4,000 USD per month* 💼 Full-time 🌍 Fully remote ⏰ Meaningful daily overlap with US team hours required; initial 2-4 weeks on US regular hours for training *Salary is negotiable depending on experience and fit *Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor. This is our typical hiring process - occasionally, it may include extra steps. For this role, JobRack is partnering with the company to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you! 🔍 How to shine • Read the role details carefully. • Submit a thoughtful, high-quality application. • Stay responsive - we’ll keep you updated at every stage. ✨ Important notes • Apply only through JobRack; please don’t contact the company directly. • We expect a respectful hiring experience - any disrespect means instant disqualification. • This is a full-time, primary role (no freelancing or second jobs). ❓ New to remote work? Check out our handy FAQ: jobrack.eu/jobseeker-faq

Location: Lanham, MD Sales Associate (000097) · Major responsibilities include working the sales floor and ringing up customer purchases, while providing excellent customer service as part of a dynamic team, assisting with back office duties and the general upkeep/appearance of the shops. · Impactful Work: Be part of a team that supports the mission of LHAAMC. · Positive Environment: Work in a supportive and collaborative setting with a focus on excellent customer service. · Growth Opportunities: Gain valuable experience and skills in retail management and customer service. 1. Customer Service Excellence : Provide outstanding service to our customers, including patients, families, staff, and visitors. You’ll assist with in-store purchases, phone orders and ensure a positive and memorable shopping experience. 2. Sales & Inventory Management : Operate the POS (Point of Sale), handle daily transactions that include credit card, gift card and phone orders. Keep our shelves stocked and organized and help design attractive displays to entice customers. 3. Team Collaboration : Work closely with the Manager and other team members to ensure smooth daily operations. 4. Housekeeping Duties: Keep the sales floor and stock areas clean and orderly. Receive, check in, and price new merchandise promptly. · High School Diploma or GED · Excellent communication skills, both oral and written. Ability to handle stressful situations calmly and effectively. · Physical Requirements: Ability to stand and walk for extended periods, lift up to 20 lbs., and perform repetitive movements such as stooping and bending. · Personal Traits: A friendly, courteous demeanor with a knack for problem-solving and a passion for helping others. Pay Range $19 — $23 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: United States Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back! Are you ready to make your mark? About The Role: We are seeking someone who loves to be the first point of contact for our customers regarding any issues a customer may have with their account. We take pride in our customer satisfaction and building customer loyalty; this position requires a candidate with the soft skills to be able to effectively and professionally communicate with customers and partners of all levels. Bring your stellar and high-quality service experience to a role where you will work with exemplary professionalism in a fast, friendly and positive manner. As the newest member of our Billing Team, you will be working alongside a small, talented and passionate group. You will be responsible for providing customer service and billing support to our UCaaS SMB customer-base via inbound phone calls, emails, and outbound follow-up. What you will be doing: Answering customer phone calls and email cases in a timely manner, in-line with company and department goals Documenting each customer interaction in our ticketing database (Oracle) Explaining billing processes and procedures Working directly with the customer service team and collaborating with the Technical Support staff, Sales, and members of other departments to ensure a positive customer experience Verifying authorization to release information about accounts Placing credits, refunds, and charges on accounts What you will bring to the role: Associates Degree in related field, Bachelor’s Degree Preferred Minimum 2 years’ experience in Customer Service, Billing or Call Center environment Billing support experience is highly preferred, including in-depth research, credit, refund, and payment-processing Excellent data entry, proofreading, organizational, phone and communications skills Ability to meet and/or exceed call center metrics (AHT, ASA, CSAT, FCR, etc.) Must work well in team atmosphere and have excellent oral and written communication skills Must have strong attention to detail, and the ability to deliver in a fast-paced environment Telecom, VoIP, Networking, or Communications experience preferred Must have exceptional organizational, critical thinking, and analytical skills Strong computer skills required, with demonstrated competency in Windows, Internet, PC support, and MS Office, proficient in Excel, and the ability to type 35wpm Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Brownsville, WI Corporate Office Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Labor Relations Analyst can change yours. A Labor Relations Analyst is responsible for interpreting and analyzing labor contracts for wage and benefits issues, scope of work, geographical jurisdiction, and other terms and conditions, in addition to administrating apprentices’ certification and progressions. Critical for success are the abilities to produce highly accurate work in a timely manner, maintain strong attention to detail, and maintain a high level of confidentiality. Communication skills, both oral and written, self-motivation, a strong customer focus are musts. Why Michels? We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors Our steady, strategic growth revolves around a commitment to quality We are family owned and operated We invest an average of $5,000 per employee on training each year We reward hard work and dedication with limitless opportunities We believe it is everyone’s responsibility to promote safety, regardless of job titles. We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan.  Depending on your positions and location you may participate in a different benefit plan. Why you? You thrive in fast-paced environments under tight deadlines You are organized and professional You relish new challenges and evolving technology You enjoy collaborating and communicating with your teammates You deliver exemplary customer service through interactions with others Main Responsibilities: Coordinate apprenticeship tracking: obtain and process paperwork, update and maintain employee records, and coordinate rates. Process established grants. Request letters of good standing. Request, analyze, and process collective bargaining agreement (CBA) and rate updates, ensure labor relations systems are up to date. Obtain, document, and track substance abuse testing policies for CBAs. Assist with maintaining Geographic Information System (GIS) and Customer Relationship Management (CRM) databases. Assist with creating and updating standard operating procedures Communicate and interact effectively and professionally with internal and external (including union) contacts. What it takes: High School degree, or equivalent, and 2+ years of experience with collective bargaining agreements Proficient in Microsoft Office suite Experience with Geographic Information System (GIS) (desired) Experience with construction unions and/or analyzing collective bargaining agreements (desired) Associate’s or Bachelor’s degree with a focus in Human Resources and/or Labor Relations (desired) AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Casablanca, Morocco Workplace: on-site Votre carrière chez VEO Prêt à entrer dans le monde passionnant des services B2B ? Découvrez VEO Worldwide – votre porte d'entrée vers une carrière dynamique ! Depuis 20 ans, nous révolutionnons le secteur des affaires en Europe. Notre aventure a commencé lorsque NOZ, le leader européen du déstockage, a commencé à s'étendre en Europe de l'Est et en Afrique en 2006. Nous avons été immédiatement inspirés par leur vision et leur dynamisme. Chez VEO, nous sommes déterminés à trouver des solutions innovantes pour aider les entreprises à tirer le meilleur parti de leurs stocks invendus – comme les anciennes collections, les produits à date courte et les commandes annulées. L'efficacité est notre maître mot ! Et ce n’est pas tout : nous avons des bureaux dans 9 pays, et nous sommes ravis d'annoncer l'ouverture d'un nouveau bureau en Inde en 2024 ! Rejoignez-nous et faites partie d'une équipe engagée envers des valeurs telles que l'engagement, la transparence, la solidarité, l'amélioration continue et la compétence. Ces valeurs ne sont pas que des mots – elles guident tout ce que nous faisons. Faisons la différence ensemble ! Nous souhaitons renforcer notre équipe à Casablanca et recrutons un(e) Assistant(e) Administratif(ve) RH. Vos principales missions seront : • Assurer la préparation et la finalisation des contrats ainsi que des documents nécessaires en ressources humaines pour les employés des plateformes logistiques ; • Offrir un support aux assistants administratifs des plateformes par une communication efficace et professionnelle ; • Réaliser d’autres activités administratives et opérationnelles, en garantissant l’exactitude et la qualité des informations fournies ; • Interagir directement avec les employés et les assistants administratifs en France par e-mail et via d’autres canaux de communication ; • Veiller au respect des normes légales relatives à la protection, au secret et à la confidentialité des données et des informations. Lieu de travail: CASABLANCA Maroc Contrat proposé : Statut autoentrepreneur Profil : •         Diplômé(e) d'une formation supérieure •         Bonne maîtrise de la langue Française à l’écrit comme à l’oral (minimum B2) •         Organisation, attention aux détails, rigueur •         Capacités de communication, esprit d’équipe •         Connaissances de base en utilisation de MS Office •         Capacité à gérer un volume important de documents et à respecter les délais •         Une expérience préalable dans des fonctions administratives constituera un atout. Les avantages : •         Collaboration sur du long long terme •         Formation initiale et accompagnement durant la période d’intégration •         Un cadre de travail agréable •         Réelles opportunités de développement de carrière dans un environnement professionnel, aux côtés d’équipes internationales performantes •         L’opportunité de travailler dans une entreprise internationale, présente dans 9 pays.

Location: Paris, France; Bordeaux, France; Marseille, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE KEY ACCOUNT MANAGEMENT TEAM Our Account Management team’s purpose is to make our key accounts stay and grow with Alan. We created the team in 2020 and we are now 30+. We are looking for amazing people to help us take care of our growing pipe on Public Sector accounts (Ministries and other public entities). Being a Key Account Manager at Alan means joining a team of talented, committed and passionate experts, with different backgrounds. We move fast, with a lot of ownership, and are proud to tackle big problems! ⭐ IS IT YOU WE’RE LOOKING FOR? As a Key Account Manager, you will: - Handle a portfolio of strategic accounts in the Public Sector - Build and maintain strong customer relationships with key stakeholders and display a customer-centric approach to identify the main needs and allow our clients to achieve their goals through Alan - Proactively identify potential signals of dissatisfaction and implement solutions to answer them - Ensure successful onboarding of new accounts and promote Alan health partner positioning to generate massive adoption by employees and admins - Analyze and present consumption reports to customers through business reviews - Identify and execute out-of-the-box initiatives to engage our existing customers - Renegotiate contracts to guarantee both great value for money to our customers and sustainable profitability - Participate in the evolution of our products and services, acting as the voice of our customers when discussing with Product teams You would be a great fit at Alan if most of this sounds like you: - You have at least 6 years of experience in a customer-facing role including frequent interactions with C-Levels - You have full working proficiency in French (excellent oral and written communication) - You have at least advanced level in English - You are experienced in dealing with very large organizations and potentially with unions - You have the tact and empathy that make great negotiators - You are an expert in positive lobbying with key stakeholders and create long-term relationship based on trust and transparency - You are very analytical, very comfortable with presenting deep data analysis to clients and solving complex problems - You have great active listening skills and are a master in the art of crafting the right follow-up message - You have a growth mindset: you are able to adapt to new trends and to develop an in-depth understanding of the health insurance market - You are currently based in (or willing to relocate to) Paris, Bordeaux or Marseille. It is nice to have a previous experience in Insurance or any industry linked to benefits. Having experience with or within the Public Sector space is also a nice to have. For this opportunity, we are aiming to hire within the C1-E level range https://alan.com/en/careers/a/salary-equity. 🙌   PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.  Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Bordeaux or Marseille. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your  time as you  wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly  flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. #LI-DNP

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE KEY ACCOUNT MANAGEMENT TEAM Our Account Management team’s purpose is to make our key accounts stay and grow with Alan. We created the team in 2020 and we are now 30+. We are looking for amazing people to help us take care of our growing pipe on Public Sector accounts (Ministries and other public entities). Being a Key Account Manager at Alan means joining a team of talented, committed and passionate experts, with different backgrounds. We move fast, with a lot of ownership, and are proud to tackle big problems! ⭐ IS IT YOU WE’RE LOOKING FOR? As a Key Account Manager, you will: - Handle a portfolio of strategic accounts in the Public Sector - Build and maintain strong customer relationships with key stakeholders and display a customer-centric approach to identify the main needs and allow our clients to achieve their goals through Alan - Proactively identify potential signals of dissatisfaction and implement solutions to answer them - Ensure successful onboarding of new accounts and promote Alan health partner positioning to generate massive adoption by employees and admins - Analyze and present consumption reports to customers through business reviews - Identify and execute out-of-the-box initiatives to engage our existing customers - Renegotiate contracts to guarantee both great value for money to our customers and sustainable profitability - Participate in the evolution of our products and services, acting as the voice of our customers when discussing with Product teams You would be a great fit at Alan if most of this sounds like you: - You have at least 6 years of experience in a customer-facing role including frequent interactions with C-Levels - You have full working proficiency in French (excellent oral and written communication) - You have at least advanced level in English - You are experienced in dealing with very large organizations and potentially with unions - You have the tact and empathy that make great negotiators - You are an expert in positive lobbying with key stakeholders and create long-term relationship based on trust and transparency - You are very analytical, very comfortable with presenting deep data analysis to clients and solving complex problems - You have great active listening skills and are a master in the art of crafting the right follow-up message - You have a growth mindset: you are able to adapt to new trends and to develop an in-depth understanding of the health insurance market - You are currently based in (or willing to relocate to) Paris, Bordeaux or Marseille. It is nice to have a previous experience in Insurance or any industry linked to benefits. Having experience with or within the Public Sector space is also a nice to have. For this opportunity, we are aiming to hire within the C1-E level range https://alan.com/en/careers/a/salary-equity. 🙌   PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.  Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Bordeaux or Marseille. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your  time as you  wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly  flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Nicosia; Limassol Workplace: hybrid The Role: You will contribute to the implementation and maintenance of the organisation's information security program, to ensure that people and information assets are adequately protected. You will also be responsible for assessing and assuring the information security of third-party suppliers and ensuring compliance with the company’s security standards. The main responsibilities of the position include: Identifying and addressing security violations and inefficiencies with systems and applications Conduct due diligence of third-party service providers’ security controls, posture and products, and ensure compliance with Company policies and security posture Perform security assessments on third-party software and service provides such as cloud services, technology vendors, or any other services outsources to a 3rd party to identify potential risk Monitoring and seeking assurance on the level of compliance of third-party service providers to ensure the secure supply chains of information systems, identify any information security risks, and improve their information security standards and controls Work with Legal to ensure third party contracts and service agreements contain adequate information security contractual provisions to protect information and information processing services Make recommendations for improving controls and practices to reduce risks related to information security Initiating and promoting activities to foster information security awareness within the company Main requirements: BSc/MSc in Information Security or any other related field Minimum 1-2 years' experience in information security or a similar role Experience in Information Security Governance and demonstrated ability to develop policies and procedures Skilled across various areas of Information Security such as operations, physical, network, system and application security Possess knowledge and understanding of common security frameworks and standards, such as: ISO27001, NIST CSF, NIST 800-53 etc CompTIA Security+, ISC2 CC, EC-Council CEH – or a relevant certification in matters of cybersecurity and/or ICT will be considered an advantage Familiar with the European General Data Protection Regulation (GDPR) and Digital Operational Resilience Act (DORA) Regulation Strong interpersonal, organizational and team working skills Excellent written and oral communication skills, in both English and Greek language Ability to work as part of a team Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: Germany Are you a highly motivated System Integrator fluent in German? EUROPEAN DYNAMICS is seeking a skilled System Integrator to join our dynamic team driving complex enterprise projects. What You'll Do: Set-up, further development and maintenance of the development as well as build and deployment architecture; Regular performance of software builds with adaptations, extensions and implementation of corresponding automation for the software builds and structures; Regular performance of software installations on the various development and test environments as well as on the production environment; Performance of software installations and application of updates; Coordination and performance of the quality assurance of builds and deployments; Maintenance of the code repositories and performance of release branchings; Functional and technical production monitoring of the application; Anticipation and early identification of problems; Derivation, formulation and implementation of problem-solving strategies; Target-group-appropriate communication and explanation of problems and their effects to the Client; Implementation of suitable measures taking into account functional and non-functional requirements (e.g. high availability of the system) as well as extensive quality assurance; Assumption of production responsibility; Requirements In-depth knowledge of distributed systems with a large number of components; In-depth knowledge of the application of build and deployment automation (e.g. Gitlab, Jenkins); In-depth knowledge of configuration management tools (Puppet, Ansible); In-depth knowledge of version control systems and of dependency – management, with Maven and NPM or equivalent technologies; In-depth knowledge of setting up CI/CD pipelines for Java and JavaScript / TypeScript – components; In-depth knowledge of cloud technologies, in particular in configuration management, with software containers and their orchestration as well as the setting up of CI/CD – pipelines using containers; In-depth knowledge in the field of DevSecOps; In-depth knowledge of the set-up and handling of distributed systems (incl. geo-redundancy); At least 3 years of demonstrable practical experience; Based in Germany; Fluent command of oral and written German (level C2 required) and English at a sufficient level; Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Private Health Coverage on the Company’s group program; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( SI/11/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: Germany Are you a highly motivated System Administrator fluent in German? EUROPEAN DYNAMICS is seeking a skilled System Administrator to join our dynamic team driving complex enterprise projects. Installation, configuration and maintenance of servers, operating systems and network components; Ensuring the availability, performance and security of the IT infrastructure; Administration of user accounts and authorisations; Monitoring and maintenance of the systems as well as performance of regular backups; Error analysis and troubleshooting in the IT infrastructure; Documentation of the system configurations and processes; Support in the implementation of new hardware and software; Analysis and assessment of security risks and threats; Anticipation and early identification of problems; Derivation, formulation and implementation of problem-solving strategies; Target-group-appropriate communication and explanation of problems and their effects to the Client; Implementation of suitable measures taking into account functional and non-functional requirements (e.g. high availability of the system) as well as extensive quality assurance; Requirements In-depth knowledge of cloud technologies; In-depth knowledge of the administration of servers and operating systems (Linux); In-depth knowledge of network protocols and services (e.g. TCP/IP, DNS, DHCP); In-depth knowledge of cryptographic procedures and the use of digital signatures and certificates; In-depth knowledge of network security, encryption and access controls; In-depth knowledge of virtualised environments and cloud services; In-depth knowledge of IT security and data protection; In-depth knowledge of monitoring and backup tools; In-depth knowledge of the set-up and handling of distributed systems (incl. geo-redundancy); In-depth knowledge of configuring and monitoring distributed systems both on application servers and in cloud-based environments; At least 3 years of demonstrable practical experience; Based in Germany; Fluent command of oral and written German (level C2 required) and English at a sufficient level; Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Private Health Coverage on the Company’s group program; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( SA(S)/11/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: Germany Are you a highly motivated Database Administrator fluent in German? EUROPEAN DYNAMICS is seeking a skilled Database Administrator to join our dynamic team driving complex enterprise projects. What You'll Do: Installation, configuration and operation of an Oracle DBMS in the development environment of the Contractor; Installation, configuration and operation of an Oracle Client; Installation, configuration and operation of Oracle GoldenGate; Monitoring of the Oracle components used; Creation of replication groups; Diagnosis of cluster and interconnect errors; Backup and restore of Oracle RMAN; SQL optimisation, troubleshooting and resource management; Ensuring data integrity, data security and data performance; Planning and performance of release changes for the continuous optimisation of the database; Advising and supporting the development team on database-related questions; Requirements Expert knowledge of database structure and theory Expert knowledge of database optimisation and performance tuning Expert knowledge of database management systems (e.g. Oracle, MySQL) Expert knowledge of Oracle cluster technology (RAC) In-depth knowledge of Oracle GoldenGate Expert knowledge of disaster recovery and database backup procedures In-depth knowledge of the operating systems (Windows, Linux) At least 5 years of demonstrable practical experience; Based in Germany; Fluent command of oral and written German (level C2 required) and English at a sufficient level; Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Private Health Coverage on the Company’s group program; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( DA/11/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy

Location: Germany Are you a highly motivated System Architect fluent in German? EUROPEAN DYNAMICS is seeking a skilled System Architect to join our dynamic team driving complex enterprise projects. What You'll Do: Responsibility for architecture decisions within the scope of the established and agreed overall and system architecture for all services, in particular also taking into account the non-functional requirements such as performance, security and stability; Advising the specialist department of the ITZBund as well as the design team on the detailing of technical requirements with regard to technical effort and complexity drivers; Design of the system architecture in compliance with the security standards and certifications (e.g. ISO 27001, BSI-Grundschutz); Continuous improvement of the development architecture and processes; Preparation and presentation of information and decision-making documents; Organisation and assurance of the knowledge transfer to employees; Requirements Expert knowledge in the role of architect in enterprise – projects; Expert knowledge of microservice architectures; In-depth knowledge of relational databases; Expert knowledge of cloud technologies such as Kubernetes and OpenShift, or equivalent cloud technologies; Expert knowledge in the field of container virtualisation such as Docker or equivalent technologies; Expert knowledge of complex projects with many individual components and their configuration; Expert knowledge in the field of IT security and data protection; In-depth knowledge of working with version control systems such as Git; Expert knowledge of distributed infrastructure components (incl. geo-redundancy); At least 5 years of demonstrable practical experience; Based in Germany; Fluent command of oral and written German (level C2 required) and English at a sufficient level; Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Private Health Coverage on the Company’s group program; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( SA(E)/11/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: Germany Are you a highly motivated Software Architect fluent in German? EUROPEAN DYNAMICS is seeking a skilled Software Architect to join our dynamic team driving complex enterprise projects. What You'll Do: Responsibility for architecture decisions within the scope of the established and agreed software architecture for all services, in particular also taking into account the non-functional requirements such as performance, security and stability; Advising the ITZBund and responsibility for the implementation, integration and test concept for the software architecture, in particular also as part of the implementation; Definition of the requirements for external software products; Communication and coordination of software architecture decisions with stakeholders in coordination with the ITZBund; Coordination of the software architecture designs with the Client; Advising the specialist department of the ITZBund as well as the design team on the detailing of technical requirements with regard to technical effort and complexity drivers; Continuous improvement of the development architecture and processes; Preparation and presentation of information and decision-making documents; Organisation and assurance of the knowledge transfer to employees; Requirements Expert knowledge in the role of architect in enterprise – projects; Expert knowledge in particular of Java, Spring and Spring Boot Framework; Expert knowledge of service-oriented architectures; Expert knowledge of microservice architectures; Expert knowledge of service composition and the orchestration of processes; In-depth knowledge of relational databases; In-depth knowledge of cloud technologies such as Kubernetes and OpenShift, or equivalent cloud technologies; In-depth knowledge in the field of container virtualisation such as Docker or equivalent technologies; Expert knowledge of complex projects with many individual components and their configuration; Expert knowledge of dependency management such as Maven, NPM or equivalent technologies; Expert knowledge of working with version control systems such as Git; Expert knowledge of Apache Tomcat; Expert knowledge of distributed infrastructure components (incl. geo-redundancy); At least 5 years of demonstrable practical experience; Based in Germany; Fluent command of oral and written German (level C2 required) and English at a sufficient level; Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Private Health Coverage on the Company’s group program; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( SA/11/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: Luxembourg Are you a highly motivated individual fluent in English and French with a passion for business operations and service delivery? Join our team at EUROPEAN DYNAMICS as a Junior Service Delivery Officer and play a significant role in supporting our business growth and ensuring smooth office operations. This is your chance to contribute to the success of a dynamic organization and advance your career in a collaborative and innovative environment. The work will be carried out on the company’s premises, in Luxembourg. What You'll Do: Help manage client and consultant relationships and address inquiries or concerns; Reach out to potential clients to schedule meetings and presentations, with direct supervision of the Service Delivery Management team; Support the Service Delivery Management team with the development and implementation of business development strategies; Handle general office management tasks such as answering phones, sorting and distributing incoming mail, maintaining office filing, and organizing meetings; Handle general inquiries and provide information to staff, clients, and visitors; Assist different departments with administrative tasks as needed; Promote teamwork and build effective relationships with internal departments to address consultants’ and clients’ questions and expectations; Participate in the overall business activity, by encouraging innovative and stimulating work environment evolutions. Requirements Bachelor's or Master's degree in Business Administration, Marketing, or a related field; Excellent communication skills both oral and written in English and French. Knowledge of other languages is an asset; Strong organizational skills and attention to detail; Ability to work independently and as part of a team; Good knowledge of Microsoft Office Suite. This function requires and helps you develop the following skills: A very good sense of prioritization and organization in a multitasking environment; Accuracy and thoroughness, ability to monitor work for quality; Ability to handle pressure and the capacity to react promptly when necessary, with great flexibility; Fast learning and independence; Adept communicator with negotiation skills; Ability to work in a multinational and multicultural team; Approachability, energy, and enthusiasm to motivate and engage others; A great sense of empathy, patience, and dedication to the consultants and the clients; Results-oriented, positive “can do” attitude. Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( JSDO/11/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1000 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: This is more than just a management role—it’s your chance to build out our practice on the forefront of the observability space. As the Director of Observability Architects (Americas) , you’ll set the strategy for market-aligned teams of solution experts who guide Grafana’s customers through onboarding, adoption, and expansion.  You will ensure that our customers leverage the full power of our platform to meet their business needs. This is your opportunity to drive tremendous impact, influence product direction, and help set a new industry standard for technical customer success. What You’ll Be Doing: Direct the bulk of your day-to-day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region. Be responsible for customer adoption, retention and expansion, owning the ongoing reporting, analysis, and escalation of your team’s engagements. Partner with AMER Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion. Work alongside your team as an executive sponsor for our most important customers to ensure success and bring grounded feedback into your operation. Leveraging advanced AI tooling to the fullest extent, while prioritizing and maintaining human control and contact. Develop, refine, and improve our programs and materials to bring the best experience to our customers. Attract, recruit, ramp, and mentor a team of great Observability Architects from diverse backgrounds and experiences. Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape Work with the team to create and enhance internal and external Grafana content and enablement. What Makes You a Great Fit: 3+ years leading a team, 5+ years in the high tech industry having held customer facing and leadership roles such as TAM Manager, Customer Success Manager, SE Manager, Architect, etc. Experience as a manager-of-managers, and strong leadership coaching skills. Direct experience mentoring, developing people and managing performance over time. In-depth technical knowledge and a desire to retain those skills in a leadership role. Experience in open source or cloud-first/product-led go-to-market programs. Knowledge in the observability space, especially expertise in the Grafana platform and/or competitors’ monitoring/data/visualization products. Strong written and oral communication skills to collaborate with our remote-first internal teams and diverse customer base. Creative problem-solving skills and the ability to rapidly pivot and adapt. Compensation & Rewards In the US, the OTE (On-Target Earnings) compensation range for this role is $310,000 - $370,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

In this position, the successful candidate will be responsible for acting as the liaison to our customer’s executive teams to build strong relationships and ensure that their requests are met with a focus on positive customer experience.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Make a difference. Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts.  The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful.  We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. What You’ll Be Doing: Join as an early member of a high growth team working together to solve technical and customer problems the right way Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical presentations to potential and existing customers Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape Drive product conversations based on need and problems learned during customer interactions Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material What Makes You a Great Fit: Ideally located in Atlanta, Orlando, Miami, and/or Tampa 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running. We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership We are a remote-first company so you would need to learn to work and collaborate with an international team You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products You will love solving technical challenges and thrive on bringing creative solutions to our customers You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table! You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life! Compensation & Rewards: In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Tel Aviv-Yafo, Israel At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. We are looking for a Clinical Research Associate (CRA) to join our A-team (hybrid*/remote). As a CRA at Allucent, you will independently control and monitor investigational sites, pro-actively detect issues, provide solutions to ensure clinical studies are performed according to the trial protocol and in compliance with SOPs, applicable regulations, and the principles of Good Clinical Practice. In this role your key tasks will include: Provide functional assistance to the project team members with administrative, logistical and practical issues, including the tracking, collection, distribution and filing study documentation. Track and supervise collection of ongoing study data for purpose of regular project status reporting as required. Assist the Clinical Operations Manager in conducting feasibility assessment for potential studies. Govern minimum quality standards for trial monitoring activities, with respect to documentation, punctuality of reporting, compliance with objectives, and co-operation with other project team members. Ensure adequate tracking is in place for all activities and reports formatted as required for submission within agreed timelines. Monitor activities at clinical study sites to assure adherence to GCP, ICH, SOPs, and study protocols. Collect and review regulatory documents as required. Prepare site visit and telephone reports. Responsible for multiple projects and must work both independently and in a team environment. May participate in the study development and start-up process including reviewing protocols, drafting of the Monitoring Plan, designing and/or reviewing CRFs, preparing Informed Consent forms, developing study documents, organizing and presenting at investigator meetings, working with management on monitoring strategy, and/or developing project-specific CRA training. Resolve site issues and determine status for IP shipment. Work with Project Manager (PM), Clinical Team Leader (CTL) and/or Lead Clinical Research Associate (LCRA), regulatory team members or Sponsor to secure authorization of regulatory documents and contracts. May translate, coordinate translations or review completed translations of critical documents. Participate in feasibility and/or site identification activities. Assist the Project Team with the day-to-day management of clinical studies as required. Monitoring Visit Report (MVR) review, management, resolution and escalation as required. Train, mentor and/or supervise junior staff. May be assigned as LCRA to a regional or global study. May be assigned as a reviewer of essential documents (GLP) as a 2nd line or Independent Reviewer (IR). Conducts project co-monitoring, assessment visits and team training. Site contact for protocol clarifications and subject enrolment if CRA unavailable. Participate in the development of study newsletters communication as required. Assist with the development of project-specific training materials for team. Liaise with Business Development and make presentations to potential clients as required. May be required to manage the preparation of local clinical trial applications (for regulatory submissions for new drugs, biologics, or devices). Requirements To be successful you will possess: At least 2 years experience as CRA (on-site monitoring). Skills to mentor and train other CRAs in a positive and effective manner. In-depth knowledge of clinical trials and the critical elements for success in clinical trials. Ability to travel for up to 8 days on site per month, depending on the project needs. Strong therapeutic background. Has shown ability to successfully manage people/project issues. Mature management skills demonstrated by calm and thorough review of situations. Proactively identifies and addresses problems. Seeks to understand all contributing factors. Proposes, implements, and evaluates appropriate resolutions. Demonstrates the ability to define and meet project requirements. Can demonstrate flexibility for improvement and creating solutions. Proven organizational abilities, and excellent written and oral communication and presentation skills. Excellent team player with team building skills. Strong customer focus. A thorough knowledge of regulatory submission and reporting requirements and guidelines. Excellent understanding of the drug development process. Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: *Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”