Location: Saint Thomas, Virgin Islands, U.S.
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Singapore
We are growing! We are currently looking to hire an experienced
Account Manager, Retail Training - Luxury
for our office in Singapore, where you will be based.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
What you will be doing
Reporting to the Regional VP, SEA, Oceania & Japan and the EVP Academy, you will join a dynamic and fast-paced environment and work closely with our regional and global teams to build strong, long-lasting relationships with our clients, coordinate with internal departments and deliver insightful, impactful presentations to executive and board-level stakeholders. Here, passion, integrity and a "can-do" attitude are always top of mind. Your daily tasks will involve:
Partnering with luxury and premium brands to help them transform and drive business impact through customer experience.
Maintaining and nurturing your client portfolio by offering white glove service andadded value.
You take full ownership of projects from brief to delivery, working with significant autonomy and close collaboration with our team
Collaborating with members of our international teams to design methodologies, develop new solutions and offer expert advice to our clients.
Managing the entire account, including stakeholders, internal departments, budget and the quality of deliverables.
Delivering insightful and engaging face-to-face presentations to C-level executives.
Requirements
What you will bring along:
This role requires a passion for the luxury industry and customer experience, strong organizational skills and experience in a client-facing role. You should also have:
Experience range should ideally be above 4 years.
A bachelor's or master's degree in administration, Business, Management or related field.
Fluency in English (verbal and written). Fluency in Mandarin is a strong advantage.
A naturally outgoing, high-energy communicator who builds rapport quickly and leaves a strong impression with clients.
Experience in a service excellence environment such as premium airlines, luxury hospitality, luxury retail or high-end client service is highly valued.
We welcome candidates from adjacent backgrounds such as marketing, PR, brand or hospitality who are passionate about customer experience.
Previous work experience, preferably in retail and/or a client-facing (B2B) role.
Strong verbal and written communication skills, with persuasive and diplomatic communication and experience in presentations and proposal writing.
Analytical aptitude: the ability to examine data and draw meaningful insights.
Leadership skills: externally, the ability to lead a client meeting; internally, the ability to take the lead on a project.
A collaborative mindset and the ability to work well as part of a team.
Consulting skills: the ability to challenge a client brief and ask meaningful questions.
Excellent interpersonal skills.
Time management: the ability to manage time and resources effectively in a deadline-driven environment.
If you have what we are looking for, please attach your updated resume with your contact details. Should your profile fit the requirements for the role, we will get in touch to learn more about your background, discuss the role in more detail and share potential next steps.
Location: Dubai, United Arab Emirates
AHS, a leading name in luxury real estate development, is seeking a highly organized and client-focused Sales Gallery Manager to oversee the daily operations and visitor experience within its prestigious sales gallery. This role is responsible for managing client and broker interactions, coordinating sales gallery activities, maintaining accurate records, and ensuring a seamless experience for prospective buyers, investors, and partners.
The Sales Gallery Manager will act as a key point of contact for visitors, brokers, and external partners, ensuring smooth registration processes, accurate reporting, and exceptional service standards that reflect the AHS luxury brand. The ideal candidate will have strong administrative capabilities, excellent communication skills, and experience in luxury real estate, customer experience, or sales support environments.
Responsibilities
Manage the daily operations and client experience within the sales gallery.
Welcome and assist clients, investors, brokers, and visitors, ensuring a premium and professional experience.
Manage broker registration processes, ensuring accurate documentation and records are maintained.
Register and maintain databases of brokers, companies, clients, and visitors.
Coordinate broker visits, appointments, and sales gallery interactions.
Handle inquiries from brokers and clients, providing timely support and directing requests to the relevant sales representatives.
Prepare and maintain daily, weekly, and monthly reports related to visitor activity, broker registrations, and sales gallery performance.
Track and update records, ensuring accuracy and confidentiality of client and broker information.
Support the sales team by coordinating client meetings, presentations, and property viewing arrangements.
Ensure the sales gallery is maintained to the highest standards of professionalism, organization, and luxury presentation.
Assist with sales launches, events, and broker engagement activities when required.
Monitor visitor flow, feedback, and engagement to identify opportunities for improving the client experience.
Maintain up-to-date knowledge of AHS projects, offerings, and relevant market information.
Represent AHS with professionalism, discretion, and a strong focus on customer service.
Requirements
Bachelor’s degree in Business Administration, Hospitality, Marketing, Real Estate, or a related field.
Minimum of 3–5 years of experience in luxury real estate, sales administration, customer experience, front office, or a similar client-facing role.
Experience handling broker relations, registrations, databases, and reporting is preferred.
Strong organizational skills with excellent attention to detail and accuracy.
Excellent communication and interpersonal skills with a professional approach.
Ability to manage multiple tasks and priorities in a fast-paced luxury environment.
Strong proficiency in MS Office and CRM/database management systems.
Professional appearance and excellent etiquette when dealing with high-net-worth clients and partners.
Fluency in English is required; additional languages are an advantage.
Knowledge of Dubai real estate processes and broker networks is preferred.
Benefits
Why Join AHS?
Luxury Real Estate Exposure
: Be part of a leading developer shaping exceptional luxury living experiences.
Exclusive Clientele
: Interact with high-net-worth clients, investors, and leading brokers in the market.
Premium Environment
: Work within a world-class sales gallery representing prestigious developments.
Career Growth
: Develop expertise in luxury real estate, client experience, and sales operations.
Collaborative Culture
: Join a team committed to delivering excellence and outstanding service standards.
Competitive Compensation
: Receive a rewarding package aligned with your skills and experience.
Please Note:
Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We appreciate your understanding.
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Mexico City, Mexico
Our client, a luxury hotel in Montenegro, Europe is seeking a skilled and reliable Handyman / Electrician to support its property maintenance operations. The successful candidate will be responsible for maintaining electrical installations, lighting systems, equipment, and other hotel facilities to ensure they remain safe, functional, and in excellent condition.
The ideal candidate has solid electrical maintenance skills, practical handyman experience, and the ability to respond promptly to maintenance issues while maintaining the high standards expected in a luxury hospitality environment.
Key Responsibilities
Perform routine maintenance and basic repairs of electrical installations, lighting systems, switches, sockets, and hotel equipment.
Troubleshoot and resolve minor electrical faults and technical issues safely and efficiently.
Conduct regular inspections of guest rooms, public areas, back-of-house facilities, and other hotel premises.
Carry out preventive maintenance to ensure hotel facilities and equipment remain in good working condition.
Perform general handyman duties, including minor plumbing repairs, furniture fixes, painting touch-ups, and other maintenance tasks as required.
Respond promptly to maintenance requests and report issues that require specialized technical assistance.
Coordinate with external technicians and service providers when necessary.
Maintain cleanliness and organization in work areas while minimizing disruption to hotel guests and daily operations.
Follow hotel procedures, workplace safety requirements, and applicable electrical safety standards.
Support the maintenance team in maintaining the hotel's quality standards and guest comfort.
Requirements
Previous experience as a Handyman, Electrician, Maintenance Technician, or in a similar role.
Good practical knowledge of electrical installations, lighting systems, and basic electrical repairs.
Ability to troubleshoot minor technical issues and carry out general maintenance tasks.
Familiarity with maintenance tools, equipment, and safe working practices.
Previous experience in a hotel, resort, or hospitality environment is an advantage.
Responsible, organized, and able to work independently as well as part of a team.
Good communication skills with a minimum B2 level of English.
Professional attitude and awareness of the service standards expected in a luxury hotel.
Willingness to relocate to Montenegro for the position.
Benefits
Monthly salary of €900–€1,000, accommodation and two meals provided, and an 8-hour workday, with 1 day off per week
Location: St. Louis, United States; Saint Charles, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Charleston, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Paris, France
We are growing! We are currently looking to hire a
Project Coordinator Intern
in our Paris office.
The duration of the internship is
6 months.
Who are we:
Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of
data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
What you will be doing:
You will join a dynamic and fast-paced environment and will be supporting the client-facing team to deliver white glove service to a portfolio of premium and luxury brands.
Responsibilities
The duties will involve assisting the Customer Success Managers with various aspects of day-to-day operations:
Project Management: internal briefs, presentation preparations, invoicing, coordination with other internal teams
Support to the regional VP on transversal tasks: consolidation of data for the market, key business trackers
Learning experience: possibility to shadow Customer Success team members in their client meetings, participation to all internal calls where the teams are being trained on new services and methodologies…
Requirements
What you will bring along:
This role requires interest in retail/luxury industry and customer experience as well as the ability to work mostly on administration, coordination, and problem-solving tasks. You should also have the below:
Perfect English skills (both oral & written)
Organizational skills & Project Management
Attention to detail
Excellent Excel & Power Point skills
Autonomy in tasks management
Excellent interpersonal skills
Data visualization skills would be greatly appreciated
Location: San Marcos, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Singapore
We are growing! We are currently looking to hire an experienced
Account Manager (Luxury Consultant)
for our office in
Singapore
where you will be based.
Who we are:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of
data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
What you will be doing
You will join a dynamic and fast-paced environment and work closely with our global teams to develop strong and long-lasting relationships with our clients, coordinate with internal departments and deliver insightful, impactful client presentations to executive and board level stakeholders. Here, passion, integrity and “can-do” attitude are always top of mind. Your daily tasks will involve:
Collaborating with luxury and premium brands to help them transform and drive business impact through customer experience.
Maintaining and nurturing your client portfolio by offering white glove service and added value.
Collaborating with members of our international teams to design methodologies, develop new solutions and offer expert advice to our clients.
Managing the entire account including stakeholders, internal departments, budget, and the quality of deliverables.
Project Management- proposal, execution and delivery of projects.
Delivering insightful and engaging face-to-face presentations to C-level executives.
Requirements
What you will bring along
This role requires a passion about the luxury industry and customer experience. It also requires strong organization skills as well as past experiencein a client-facing role. You should also have the below:
Bachelor’s/ Master’s Degree in Administration, Business, Management or related field.
4 + years of work experience preferably in retail and / or in a client-facing role (B2B).
Verbal and written communication skills (persuasive, diplomatic communication skills with experience in presentations and proposal writing).
Analytical aptitude- ability to examine data to make meaningful inferences and analysis.
Leadership skills (externally – ability to lead a meeting and internally – ability to take lead on a project).
Excellent team player with a great sense of collaboration.
Consulting skills- ability to challenge a client brief and to ask meaningful questions.
Excellent interpersonal skills.
Time management- ability to manage time and resources effectively in a deadline-driven environment.
Fluency in English (verbal and written). Fluency in Mandarin will be considered an advantage.
If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps.
To know more about us, please visit our website:
https://www.cxg.com
Location: Shah Alam, Malaysia; Klang, Malaysia; Puchong, Malaysia
Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a freelance, project-based position
Flexible working hours
Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
Shah Alam, Malaysia; Klang, Malaysia; Puchong, Malaysia
Location: Paris, France
We are growing! We are currently looking to hire an experienced
Senior Business Development Manager - Luxury, Europe
for our Paris office.
Reporting directly to the Chief Customer Officer, you will lead selected business development priorities and support the broader Customer Development team in accelerating CXG's growth across Europe.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
What you will be doing
Your primary mandate will be to open and develop high-value opportunities within specific priority verticals, named accounts, and strategic growth initiatives defined by the Chief Customer Officer. You will bring a strong hunter mindset and an established network within the luxury and premium ecosystem, while working closely with the existing Customer Development team to strengthen our pipeline, respond to strategic opportunities, and position CXG as a long-term partner.
Your daily tasks will involve:
Translating the strategic growth priorities defined by the Chief Customer Officer into focused business development plans for selected verticals, markets, and target accounts.
Leveraging your established network and market credibility to secure access to senior decision-makers and create new opportunities with high-potential luxury and premium brands.
Building and maintaining a qualified new-business pipeline, with a strong focus on originating new relationships, opening doors, and converting priority prospects into clients.
Supporting the wider Customer Development team on strategic pursuits, including account research, opportunity qualification, pitch preparation, and coordinated responses to requests for proposal and competitive tenders.
Leading the full commercial cycle for assigned opportunities, from prospecting and qualification through proposal development, tender response, negotiation, and closing.
Designing compelling, insight-driven and commercially sound proposals that articulate CXG's differentiated value, with appropriate pricing, margin, scope, and contractual alignment.
Promoting a cross-practice approach and actively supporting the go-to-market of CXG’s new solutions by connecting client needs to our expertise across Measurement, Academy, Customer Insights, and Consulting, and translating them into integrated, multi-practice commercial opportunities.
Working closely with market Customer Success, regional leaders, Operations, and Practice Leads to build integrated solutions that are relevant, feasible, and impactful.
Ensuring structured handovers to Customer Success and remaining involved during the early stages of the client relationship to protect commercial commitments, revenue, and client trust.
Representing CXG in relevant industry events and senior client environments, while sharing market intelligence, relationships, and best practices with the Customer Development team.
Requirements
What you will bring along
This role is designed for an experienced business developer who combines a strong hunter mentality, an active senior-level network, and the ability to collaborate effectively on complex opportunities. You should also bring:
A Master's degree in Business, Marketing, Communications, or a related field.
At least 8 years of experience in business development, strategic sales, account development, or consulting, ideally within an international environment.
Deep knowledge of the luxury, retail, or premium services ecosystem, supported by an established and demonstrable network of senior decision-makers.
A proven track record of originating opportunities, winning new logos, and closing high-value, multi-stakeholder deals.
Strong experience preparing and leading complex proposals, requests for proposal, and competitive tender responses in a consultative or multi-solution environment.
The credibility and influencing skills required to engage C-level, regional, and operational stakeholders.
Strong negotiation and commercial judgment, including the ability to manage pricing, margin, scope, and contractual discussions.
Excellent presentation, storytelling, and written communication skills.
A high level of ownership, autonomy, resilience, and accountability, combined with a collaborative mindset and the ability to contribute to shared team priorities.
Fluency in French and English, both written and spoken. Additional languages are a strong advantage.
Location: Paris, France
We are currently looking to hire a
Senior Manager - Consulting and Transformation
to join our team.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
What you will be doing:
We are seeking an accomplished and visionary professional to join our
Consulting & Transformation
Practice as Senior Manager
.
Reporting directly to the EVP Consulting & Transformation, you will play a key role in growing CXG's Consulting & Transformation practice by developing client relationships, generating business opportunities, and leading high-impact consulting engagements for some of the world's most prestigious premium and luxury brands.
Beyond your consulting and commercial responsibilities, you will act as a strategic partner to the EVP Consulting & Transformation, contributing to the development, visibility, and long-term growth of the practice.
As part of a small and agile team of consultants, you will enjoy a high degree of autonomy and ownership. We are looking for an entrepreneurial consultant who is eager to contribute not only to project delivery but also to business development and the expansion of the practice.
This role combines business development, strategic consulting and project leadership, offering a unique opportunity to help shape the future of a growing consulting practice.
What you will work on:
Projects may include customer experience strategy, retail transformation, retail performance optimization, luxury service excellence, employee experience, learning and capability development, customer insights activation, organizational transformation, and other strategic initiatives supporting business growth and performance.
You will work closely with senior executives from leading premium and luxury brands, helping them translate insights into practical recommendations and measurable business outcomes.
Business Development and Client Growth
Cultivate and nurture partnerships with existing and prospective clients at senior level, primarily focusing on the European market.
Build trusted advisor relationships with external and internal stakeholders while expanding CXG’s value proposition and positioning CXG as a strategic partner.
Leverage your professional network to identify, develop, and convert new business opportunities.
Actively contribute to revenue growth through account expansion, opportunity identification, and proposal development.
Act as a driving force in leading or supporting proposal development, ensuring they reflect CXG’s expertise and align with client needs.
Leadership and Project Oversight
Lead cross-functional teams to ensure seamless collaboration and high-quality project delivery. Integrate insights from various expertise, ensuring a comprehensive approach to problem-solving.
Oversee the overall quality of project deliverables to exceed client expectations consistently.
Lead multiple consulting engagements from design to delivery, ensuring measurable impact and sustainable outcomes for clients.
Structure complex business challenges and translate them into actionable recommendations and transformation roadmaps.
Craft and deliver engaging physical and online presentations tailored to C-level executives with compelling storylines and structure.
Mentorship and Capability Building
Mentor members of the Consulting & Transformation practice and other team members throughout CXG.
Foster the development of their capabilities and cultivate a consultative mindset within our Customer Success team, encouraging proactivity, strategic thinking, and a passion for delivering exceptional results.
Deliver internal training for knowledge-sharing within the team when required.
Contribute to the development of consulting methodologies, frameworks, and best practices across the practice.
Thought Leadership
Identify and capitalize on opportunities to develop intellectual capital.
Publish industry perspectives, trends, insights, reports, and points of view that strengthen CXG's positioning in the luxury market.
Requirements
What you will bring:
Bachelor’s/Master’s Degree in Administration, Business, Management, or a related field.
10-14 years of experience in management consulting, customer experience consulting, transformation consulting, luxury retail consulting, or a comparable advisory environment.
Established network within the premium and luxury industry.
Proven business development capabilities and experience contributing to revenue growth.
Strong analytical, problem-solving, and storytelling capabilities.
Exceptional leadership and project management skills.
Track record of contributing to thought leadership initiatives.
Strong mentorship and team development capabilities.
A proactive and
hands-on approach
with a can-do attitude, ready to tackle challenges with sleeves rolled up.
Ability to navigate ambiguity and drive initiatives independently in a fast-paced environment.
Fluent in English and French, both written and spoken.
Why Join CXG?
At CXG, you will work alongside passionate experts dedicated to transforming customer and employee experiences for some of the world's most prestigious brands.
You will have the opportunity to shape a growing consulting practice, influence strategic decisions, contribute to thought leadership, and work in a truly international environment where ideas, innovation, and impact matter.
If you are looking for a role that combines business development, strategic consulting, autonomy, and the opportunity to leave a lasting mark on a growing practice, we would love to hear from you.
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Bangkok, Thailand; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Mexico City, Mexico
Apt Resources is seeking experienced and professional
Spa Therapists
to join the spa team of a prestigious 5-star luxury hotel in Montenegro, Europe for the upcoming season.
The ideal candidate will be passionate about wellness, skilled in delivering professional spa treatments, and committed to providing exceptional service to international guests.
This is a seasonal position expected to start in February 2027 and continue until the end of September or October 2027.
Key Responsibilities
Perform professional massages, body treatments, and other spa services according to the hotel's treatment menu and the candidate's qualifications.
Provide personalized treatments based on guests' needs, preferences, and wellness goals.
Welcome guests professionally and explain available treatments and spa services.
Maintain cleanliness, hygiene, and sanitation standards in treatment rooms and spa facilities.
Prepare treatment rooms, equipment, linens, and products before and after each appointment.
Ensure guests feel comfortable, relaxed, and well cared for throughout their spa experience.
Recommend suitable treatments and products when appropriate.
Follow established treatment protocols, health and safety procedures, and hotel service standards.
Coordinate with the Spa Manager and other team members to ensure smooth daily operations.
Maintain professional grooming, confidentiality, and a high standard of guest service.
Requirements
Previous experience as a Spa Therapist in a 5-star hotel, luxury resort, or high-end spa is strongly preferred.
A diploma, certificate, or professional training in Spa Therapy, Massage Therapy, Beauty Therapy, or a related field.
Good knowledge of massage techniques and spa treatments relevant to the candidate's training and experience.
Good command of English and the ability to communicate professionally with international guests.
Excellent customer service, interpersonal, and communication skills.
A pleasant personality, professional appearance, and a genuine passion for wellness and guest satisfaction.
Ability to work independently and as part of a multicultural team.
Flexibility to work according to the hotel's operational requirements.
Willingness to relocate to Montenegro and commit to the full seasonal contract.
Benefits
Salary: €900–€1,000 net per month, depending on experience, plus approximately €300 average monthly service charge during high season and tips, with shared accommodation, three meals per day, and a local bus pass provided by the employer.
Location: Poland; Spain; Mexico; Colombia; Argentina; Dominican Republic
Marketing Director — Adrian Magnus - Luxury FMCG Industry
International Premium Cigar Brand | Fully Remote | USD 4,000–5,000 per Month
Build an international premium brand. Lead a global team. Turn creative ambition into measurable growth.
Adrian Magnus is an international premium cigar brand expanding its presence across global markets. We are looking for a
Marketing Director
to shape our next stage of growth—strengthening our positioning, leading our international marketing team, and translating brand desire into commercial results.
This is an opportunity to take ownership of the marketing function, work directly with company leadership, and make decisions that influence how the brand grows across countries and channels. You will bring together brand strategy, creative storytelling, and commercial discipline, with the autonomy to develop ideas and the responsibility to deliver them.
In this role, you will:
Own and execute the international marketing strategy, connecting brand development with sales growth.
Lead an international marketing team, agencies, and external partners with clear priorities and accountability.
Strengthen Adrian Magnus’s premium positioning through compelling storytelling and a consistent brand experience.
Build the marketing calendar and lead campaigns across digital, content, social media, PR, and partnerships.
Develop trade marketing programs that help distributors and commercial partners grow the brand in their markets.
Oversee international exhibitions, events, product launches, and brand activations.
Manage the marketing budget, define KPIs, and turn performance insights into better investment decisions.
Work closely with Sales and company leadership to identify opportunities and expand our international presence.
Requirements
Requirements
You are a creative, commercially minded marketing leader who can set a clear direction, inspire a team, and stay close to execution. You know how to build a premium brand—and can demonstrate how your work contributed to business growth.
Essential experience and skills:
At least 3 years as a Marketing Director, Head of Marketing, or CMO.
Experience in tobacco, cigars, alcohol—including spirits or wine—or vaping.
Proven experience managing an international marketing team and developing a brand across multiple international markets.
A track record of measurable growth in sales, brand awareness, customer acquisition, or market share.
Strong expertise across brand strategy, digital marketing, content, social media, PR, events, partnerships, and trade marketing.
An understanding of marketing restrictions in regulated industries and the ability to build effective campaigns within them.
Strong analytical and financial skills, including budget ownership, ROI evaluation, and performance measurement.
The ability to turn strategy into clear priorities and ensure consistent execution.
Fluent English.
An advantage:
Experience with premium or luxury products.
Spanish proficiency.
Our team works primarily across
Europe and Latin America
. You should be comfortable working approximately
14:00–22:00 or 15:00–23:00 Madrid time
to collaborate effectively with both regions.
We would love to hear about your strongest work:
the challenge you faced, what you changed, and the measurable impact you delivered.
Benefits
Benefits
USD 4,000–5,000 per month + Bonuses of up to $25.000 USD per year
, depending on experience, expertise, and demonstrated results.
Fully remote work
, with a schedule aligned with our international team.
Ownership of the marketing function
, with the opportunity to shape strategy and lead execution.
Direct access to company leadership
, giving you a clear voice in the brand’s development.
International scope
, working with colleagues, distributors, and partners across multiple markets.
Creative autonomy
, with room to develop distinctive campaigns, partnerships, and brand experiences.
Visible business impact
, connecting your decisions to the growth of the brand and its sales.
Ready to lead the next stage of Adrian Magnus? Bring your vision, your experience, and the results that show what you can do.
Location: Khon Kaen, Thailand
As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Chanthaburi, Thailand
As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Dubai, United Arab Emirates
AHS is a Dubai-based group focused on ultra-luxury real estate development, strategic investments, and other high-value ventures. Operating in the real estate sector, the business combines financial discipline with a sharp focus on premium projects and long-term value creation. This is an opportunity to join a company where finance plays a central role in guiding complex developments and supporting strategic decision-making.
As Luxury Real Estate Finance Manager, you will help shape the financial performance of high-value real estate projects by bringing structure, insight, and commercial judgment to core finance activities. You will work closely with leadership and cross-functional teams, supporting decisions that affect project outcomes, operational efficiency, and investment direction while strengthening the reporting and control environment across the business.
Responsibilities
Manage accounting and financial control across all real estate projects and group companies.
Lead month-end, quarterly and year-end closing within set timelines.
Prepare IFRS-compliant financial statements, including consolidated Group accounts and revenue recognition for property sales.
Track project costs, cost-to-complete, profitability and budget vs. actual variances.
Manage escrow operations and ensure RERA/DLD compliance, including submissions to banks, consultants, and regulators.
Ensure timely VAT and Corporate Tax computation and filing with the FTA, in coordination with tax advisors.
Coordinate statutory, escrow, regulatory and bank audits, and act as the key contact for auditors.
Lead annual budgets, reforecasts and cash flow forecasts for the Group and each project.
Prepare monthly MIS reports with variance analysis, sales, collection, and payables reports.
Supervise accounts payable and receivable, including contractor payments, retention, advances, and overdue balances.
Manage the ERP system, drive process automation, and ensure e-invoicing readiness.
Work closely with the Finance Controller to support financial control, audit readiness, and timely, accurate reporting.
Requirements
Bachelor’s degree in Finance, Accounting, or a related discipline.
5+ years of finance experience in the luxury or real estate sector, including 5+ years in financial reporting, MIS, taxation, statutory audits, and real estate accounting.
Hands-on experience with budgeting, forecasting, and financial reporting, including annual budgeting, reforecasting, cash flow forecasting, and budget-versus-actual variance analysis.
Strong background in project cost control, cost-to-complete analysis, profitability tracking, and project-based accounting practices within real estate.
Advanced proficiency with Excel and strong working knowledge of accounting systems and ERP platforms such as Dynamics 365, Oracle, or similar.
Solid knowledge of IFRS, UAE VAT, FTA compliance, and RERA regulations.
Experience working directly with senior leadership and coordinating with cross-functional teams while serving as a key contact for auditors, banks, consultants, and regulators.
Prior experience in an audit firm, such as a Big 4 firm, is a plus.
CPA, CMA, CFA, or ACCA certification is preferred.
Benefits
Why Join AHS?
Innovative Environment
: Be part of a forward-thinking company that embraces innovation and creativity in the luxury real estate market.
Career Advancement
: Enjoy opportunities for professional growth and development, with a clear path for career progression.
Collaborative Culture
: Join a team-oriented environment where collaboration and mutual support are highly valued.
Work-Life Balance
: Enjoy a supportive work environment that values work-life balance and employee well-being.
Location: Pattaya City, Thailand
Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a
freelance
, project-based position
Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
Pattaya City, Thailand
Singapore; We welcome candidates from adjacent backgrounds such as marketing, PR, brand or hospitality who are passionate about customer experience
Dubai, United Arab Emirates
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Mexico City, Mexico
St. Louis, United States; Saint Charles, United States
Charleston, United States
San Marcos, United States
Singapore
seniorParis, France
seniorParis, France
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Bangkok, Thailand; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Mexico City, Mexico