О нас:
Мы - WayOne, молодое издательство. Разрабатываем и издаём игры.
Задачи:
— Искать перспективные PC-игры на Steam, itch.io, Kickstarter, в социальных сетях, сообществах, на игровых фестивалях и других площадках.
— Создавать и развивать воронку поиска новых проектов.
— Проводить первичную оценку найденных проектов и определять, насколько они соответствуют критериям WayOne.
— Находить разработчиков и лиц, принимающих решения, а также их актуальные контакты.
— Использовать различные каналы коммуникации, включая социальные сети, комьюнити разработчиков и зарубежные платформы.
— Выстраивать первый контакт с разработчиками, рассказывать о WayOne и потенциальном сотрудничестве.
— Организовывать и сопровождать питчи проектов.
— Передавать заинтересованных разработчиков Publishing команде для дальнейшего общения.
— Организовывать или ездить на gamedev-мероприятия (при необходимости).
Требования:
— Опыт в должности Game scout от 1 года.
— Наличие успешных кейсов: проекты переданные издательству (состоявшиеся релизы или анонсы в Steam).
Будет плюсом:
— Участие или организация gamedev-мероприятий.
— Владение английским языком на уровне B2-C1.
— Ведение профессионального аккаунта Game Scout’а в социальных сетях.
Условия:
— Удалённый формат работы, 5/2.
— Стабильные выплаты.
— Премии за успешные релизы.
— Перспективные задачи по развитию направления в условиях расширяющегося рынка.
— Компетентное руководство и ориентация на достижение результата, а не на формальные процедуры.
Компания Alawar, занимающаяся разработкой и изданием игр для ПК, консолей и мобильных устройств, ищет специалиста на позицию Games Scout. Кандидат должен иметь не менее трех лет опыта в поиске и оценке игр, особенно на рынке ПК и платформе Steam. Важным является умение анализировать инди-игры и использовать данные Steam для оценки проектов. Требуется свободное владение английским и русским языками, а также развитые навыки коммуникации и налаживания профессиональных связей. Специалист должен уметь работать самостоятельно и создавать эффективный процесс поиска новых игр.
Location: Canada
Workplace: remote
OVERVIEW
Are you a search engine guru? Do you know how to find what you're looking for with just a few keywords? Are you the type of person that already knows what someone is saying before they finish their sentence? If so, we have a unique opportunity for you to put your skills to the test!
Welocalize is seeking Simplified Chinese speakers in Canada to help support our client's project as a Search Quality Rater.
In this position, you will use your unique gifts of understanding people's intentions to improve the online search engine experience. Our main goal for this project is to develop and augment AI data. To put it more plainly, you will provide subjective and objective ratings based on project rules and conventions.
You will complete tasks in Simplified Chinese.
In this position, you will be able to set your own schedule to accomplish the weekly goals. However, you'll only be able to receive support from the project management team during business hours (Monday-Friday, 9:00 AM - 5:30 PM Pacific)
Project Details
Job Title: Search Quality Rater
Location: Remote, Canada-based
Hours: Minimum 10 hours per week, up to 20 hours per week; set your own schedule
Start date: ASAP
Employment Type: Freelance/Independent Contract
This work is based on project needs. Weekly hours may vary.
Requirements
Fully Proficient in Simplified Chinese
Strong understanding of English
Must be located in Canada
Strong understanding of popular culture in Simplified Chinese (
China
)
Must be dedicated only to "Search Quality rating program" and NOT other search or ads rating programs
Must not have current or previous experience with "Ads quality rating"
Must be the only one in your household working as a "Search Quality Rater"
Web-savvy and able to work in a fast-paced environment
Excellent online research skills
Reliable computer system and internet connection
Reliable anti-virus software (as you will be surfing the web as part of the work)
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass learning modules and a required quality test designed by our client before starting work
Recruitment process
Application & Initial Screening:
Submit your interest through our
Careers Page
and answer a few brief project-related questions.
Candidate Portal Registration:
Keep an eye on your inbox! You’ll receive an invite to create your profile on our
internal platform
, where you will complete your final application steps.
Skill & Language Evaluation:
Take a quick assessment to showcase your linguistic expertise.
Project Guidance:
Access our exclusive "Know-How" guides and project documentation to set you up for success.
Client Exam:
Complete a client entrance exam to ensure you're ready for the live project.
Onboarding & Launch:
Once verified (ID & Tax only), you’ll be officially onboarded. Set your own schedule and start working!
When you join Welocalize, you have the opportunity to bring your career to the next level:
... receive steady volume of work and long-term partnership {where this applies}
... professional development: work on exciting projects that will empower you keep learning and growing
... work with multicultural, international team with a great variety of documents and content types
... 24-hour 6-day a week support from our Community team.
If this opportunity sounds appealing to you, apply below.
Please apply with your Gmail address to comply with Client specific requirements.
Location: Brazil
Workplace: remote
MAIN PURPOSE OF THE ROLE
Are you a search engine guru? Can you find what you're looking for with just a few keywords? We have a unique opportunity for you to put your skills to the test!
Welocalize is looking for an Portuguese (Brazil) speaker in Brazil to help support our client's project as Junior Quality Coordinator.
MAIN DUTIES
You will be the junior coordinator of our Search Quality Rater project.
You will complete tasks both in Portuguese (Brazil) and English (US).
The following is a non-exhaustive list of responsibilities and areas of ownership of the Junior Quality Coordinator:
Performance Analysis
・May analyze data on quality performance, produce statistical quality reports, monitor progress, and create related documentation - with support from Quality Coordinators.
・Completes Internal Assessments.
・ Provides feedback on blind test ranges and queries coming from the team.
・ May provide ad-hoc support to raters and educate them on best practices and client’s expectations.
・Flags raters that show any behavioral concerns.
・ May analyze RCAs provided by resources and request clarifications, as necessary.
Training and support
・ May participate in the creation/review of new training material, including best practices, newsletters, webinars, and others.
Analytics, Reporting, Knowledge, and Asset Management
・May keep track of data and analyze the data.
Communication
・May attend meetings with different stakeholders as applicable - with support of Quality Coordinators.
・ Monitors raters’ queries.
Other
・ May perform other program-specific tasks needed to achieve OKRs.
Project Details
Location: Remote, Brazil-based
Hours: Part time: 20hours/week, Full time: 40hours/week
Start date: ASAP
Employment Type: Freelance/Independent Contract
REQUIRED SKILLS
Fully Proficient in Portuguese (Brazil)
Strong understanding of English
Must be located in Brazil
Strong understanding of popular culture in Portuguese (Brazil)
Must be dedicated only to "Search Quality rating program" and NOT other search or ads rating programs
Must not have current or previous experience with "Ads quality rating"
Must be the only one in your household working as a "Search Quality Rater"
Web-savvy and able to work in a fast-paced environment
Excellent online research skills
Reliable computer system and internet connection
Reliable anti-virus software (as you will be surfing the web as part of the work)
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass learning modules and a required quality test designed by our client before starting working modules and a required quality test designed by our client before starting work
When you join Welocalize, you have the opportunity to bring your career to the next level:
... receive steady volume of work and long-term partnership {where this applies}
... professional development: work on exciting projects that will empower you keep learning and growing
... work with multicultural, international team with a great variety of documents and content types
... 24-hour 6-day a week support from our Community team.
If this opportunity sounds appealing to you, apply below.
Location: Mexico City, Mexico
Workplace: remote
MAIN PURPOSE OF THE ROLE
Are you a search engine guru? Can you find what you're looking for with just a few keywords? We have a unique opportunity for you to put your skills to the test!
Welocalize is looking for an Spanish (Mexico) speaker in Mexico to help support our client's project as Junior Quality Coordinator.
MAIN DUTIES
You will be the junior coordinator of our Search Quality Rater project.
You will complete tasks both in Spanish (Mexico) and English (US).
The following is a non-exhaustive list of responsibilities and areas of ownership of the Junior Quality Coordinator:
Performance Analysis
・May analyze data on quality performance, produce statistical quality reports, monitor progress, and create related documentation - with support from Quality Coordinators.
・Completes Internal Assessments.
・ Provides feedback on blind test ranges and queries coming from the team.
・ May provide ad-hoc support to raters and educate them on best practices and client’s expectations.
・Flags raters that show any behavioral concerns.
・ May analyze RCAs provided by resources and request clarifications, as necessary.
Training and support
・ May participate in the creation/review of new training material, including best practices, newsletters, webinars, and others.
Analytics, Reporting, Knowledge, and Asset Management
・May keep track of data and analyze the data.
Communication
・May attend meetings with different stakeholders as applicable - with support of Quality Coordinators.
・ Monitors raters’ queries.
Other
・ May perform other program-specific tasks needed to achieve OKRs.
Project Details
Location: Remote, Mexico-based
Hours: 20hours/week
Start date: ASAP
Employment Type: Freelance/Independent Contract
REQUIRED SKILLS
Fully Proficient in Spanish (Mexico)
Strong understanding of English
Must be located in Mexico
Strong understanding of popular culture in Spanish (Mexico)
Must be dedicated only to "Search Quality rating program" and NOT other search or ads rating programs
Must not have current or previous experience with "Ads quality rating"
Must be the only one in your household working as a "Search Quality Rater"
Web-savvy and able to work in a fast-paced environment
Excellent online research skills
Reliable computer system and internet connection
Reliable anti-virus software (as you will be surfing the web as part of the work)
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass learning modules and a required quality test designed by our client before starting work
When you join Welocalize, you have the opportunity to bring your career to the next level:
... receive steady volume of work and long-term partnership {where this applies}
... professional development: work on exciting projects that will empower you keep learning and growing
... work with multicultural, international team with a great variety of documents and content types
... 24-hour 6-day a week support from our Community team.
If this opportunity sounds appealing to you, apply below.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
We're looking for a Director of Product Design to lead the team behind existing and new products in the Docker portfolio, spanning our GUIs and the CLI. You'll manage the designers and raise the quality of what they ship, and you'll stay close enough to the work to build and critique it yourself, from the first prototype to the details of spacing, states, and copy.
You'll work alongside our principal designers, our Director of UX Research, design engineers, engineering leaders, and product leaders to turn technically complex systems into experiences that feel clear to the person using them.
You will report to the SVP of Design. This role is remote, with working hours that overlap US and Europe time zones.
_______________________________________________________________________
WHAT YOU WILL DO
- Lead and grow the product design team.
- Set the craft bar expected at each level and hold it through critique and your own work.
- Partner with engineering and product from the start of a project, so design and engineering ship together.
- Give designers ownership of important problems, with the context and trust to make good calls.
- Shape how the team works with AI tools: human judgment leads, and the tools speed up the work.
- Work with design engineering and the design system team so the shared system helps teams move faster without limiting new ideas.
_______________________________________________________________________
ABOUT YOU
You lead people:
- You have led a product design team of comparable size through change, and you have grown designers from mid-level through senior and staff.
- You have partnered closely with design engineers and engineering leaders, and you can engage with the technical decisions that shape the experience.
- You state a clear point of view to engineering and product leaders and stay open to challenge and better ideas.
You build:
- You still make things. You can prototype, critique a flow at the level of spacing, states, motion, and copy, and show us work from the last year. We will ask to see it.
- You use AI tools in your daily work and can show how you use them, including when you step in because the output isn't good enough.
- You have designed technically complex products and can turn underlying systems into experiences that feel clear and intuitive.
BONUS IF YOU
- Have led design for AI-powered or agent products, including experiences beyond a graphical interface.
- Have designed for both developer-led adoption and complex enterprise customers.
- Can prototype in front-end code, such as React or TypeScript.
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $206,500 – $295,000 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: England; Portugal; Spain; Italy; Germany
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker Forward Deployed Engineers (FDE) embed directly with our most strategic customers to solve important, complex technical problems and turn ambitious ideas into production outcomes. FDEs take on the most challenging technical challenges using existing Docker products and patterns when possible, and work across customer, Docker Product and Engineering teams to realize new approaches when required.
As a Docker FDE, you will work side-by-side with customer engineering teams to deeply understand their goals, problems, constraints, and technical landscape; identify the highest-leverage opportunities; and design, build, and ship solutions with them. You own the technical journey from discovery and architecture through prototyping, implementation and production rollout.
The solutions you build may use existing Docker products, extend Docker into new environments, integrate deeply with customer and third-party systems, or reveal capabilities that Docker should build next. You work closely with Docker Solutions Architects to evolve existing patterns, and Docker Product and Engineering to turn new learnings into reusable patterns and product capabilities.
_______________________________________________________________________
RESPONSIBILITIES
Build in Production with Customers
- Embed with customer engineering teams to design, build, and ship solutions from first prototype through stable production rollout. Use existing Docker products and patterns when possible, invent, prototype and validate innovative solutions when necessary.
- Deliver working technical artifacts to customers: custom MCP servers with tightly integrated Docker Sandbox environments for coding agents and containerized agents; Docker Compose definitions for multi-agent harnesses and model-backed applications; Hardened Image standardization and migration; New tools that unblock customer progress.
- Integrate Docker's AI platform with the customer's existing stack, including identity providers (OIDC/SAML/SSO), secrets management, private and air-gapped registries, Kubernetes, CI/CD pipelines, and observability tooling.
- Own technical delivery on your engagements: scope the work, sequence it, make trade-offs between speed and quality, remove blockers early, and contribute directly to code whenever progress depends on it.
Make AI Adoption Safe and Governable
- Translate customer security, compliance, and platform requirements into concrete plans and see those plans through from ideation to production.
- Help customers define controls to enable them to adopt agentic AI to solve their unique business problems without compromising security, compliance, data sovereignty or end-user experience.
- Establish quality and performance standards for customers and work closely with Docker Product and Engineering to quickly address issues that fall outside of established thresholds
- Partner with customer security and platform teams to get agentic workloads through architecture review, threat modeling, and change control.
Partner with Solutions Architecture and the Field
- Work closely with Solutions Architects to enable off-the-self solutions when possible and provide technical experience and leadership when a bespoke solution is necessary.
- Feed implementation learnings back into reference architectures, SOW templates, and success patterns so that FDE innovations become standard features and implementation patterns.
- Support the field with technical depth during proofs of concept, escalations, and expansion conversations when a working build is the fastest path to a customer adoption.
Close the Loop with Product and Engineering
- As part of Docker Engineering FDEs work closely with Product and Engineering teams to fold FDE innovations, learnings, and design patterns into existing or new products and services.
- Work with Customers, Product and Engineering to establish quality and performance thresholds, ensuring customer environments meet them consistently, and responding quickly and decisively when they don’t.
- Be the voice of the customer. Deliver data-driven and actionable feedback to Product and Engineering: what works well; what does not; what customers are asking for; and what blocks their adoption and forward progress. FDE experience directly influences the roadmap.
Shape the Practice
- Define the FDE engagement model, delivery standards, and quality bar, and codify them so that engagements are consistent across customers, regions, and delivery partners.
- Mentor and lead other Forward Deployed Engineers, and participate in hiring loops to grow the team.
- Act as the senior technical escalation point on the hardest problems impacting your customers. Every incident is an opportunity to improve Docker products and services.
- Maintain deep, current knowledge of the agentic AI stack: LLMs, APIs, MCP, coding agents, model and harness evaluation approaches, performance and quality thresholds, deployment patterns.
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
_______________________________________________________________________
QUALIFICATIONS
Required
- 10+ years of software engineering experience, including 4+ years in a customer-facing technical role such as Forward Deployed Engineer, Solutions Engineer, Professional Services Engineer, or Software Engineer with consulting or technical founder experience.
- Technical leadership across multiple engagements, teams, or domains, with a proven ability to set delivery standards, define repeatable patterns, and influence product direction through field evidence.
- Expert production coding skills in Go, Python, or TypeScript, with a track record of shipping and operating software that other people depend on and of leading technical design reviews.
- Deep, hands-on Docker expertise: Dockerfiles and multi-stage builds, Docker Compose, image and registry operations, container networking and storage, and container security fundamentals.
- Hands-on experience building with LLMs and agents in production, including tool use and function calling, the Model Context Protocol (MCP server and client implementation), prompt and context engineering, and evaluation of agent behavior.
- Working knowledge of software supply chain security: SBOMs, image signing and attestation, vulnerability management, minimal and hardened base images, and secure CI/CD.
- Experience integrating with enterprise systems: identity providers (Okta, Entra ID, LDAP/Active Directory), federated identity protocols (OIDC, SAML), secrets managers, Kubernetes, and at least one major cloud platform (AWS, Azure, GCP).
- Ability to scope and deliver complex work in ambiguous, fast-moving customer environments, making sound trade-offs between scope, speed, and quality.
- Excellent communication skills with engineers, security and platform teams, and executive stakeholders, with a low-ego, collaborative approach and the ability to lead through influence rather than authority.
- Proven track record of technical mentorship and of raising the bar for the engineers around you.
- High agency and comfort operating autonomously in distributed, remote-first teams.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Travel to customer sites to build in person with customer teams, estimated at up to 50%.
Bonus
- Experience with Docker Hardened Images, Docker Scout, MCP Gateway, MCP Toolkit, Docker Sandboxes, or Docker Model Runner.
- Experience deploying and operating coding agents (Claude Code, Codex, Gemini CLI, Cursor, or similar) in team or enterprise settings.
- Experience with air-gapped, regulated, or compliance-driven environments in financial services, healthcare, government, or similar sectors.
- Contributions to open source projects in the container, Kubernetes, or MCP ecosystems.
- Prior experience founding or scaling a Forward Deployed Engineering or Professional Services practice.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Europe: €121K – €198K base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Hong Kong
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Purpose of the role
Hasbro’s Global Supply Chain Team manages a broad portfolio of brands, including Action Brands, Games, Play-Doh, Fashion, Preschool and Sports Action. We partner with around 40 finished-goods suppliers and more than 100 material suppliers to deliver Toys & Games to Hasbro quality standards, On Time & In Full and at competitive cost.
As Supplier Performance Manager, you will build a world-class supplier network that is competitive, resilient and innovative. You'll lead commercial negotiations, operational excellence and productivity programmes for your assigned suppliers, and be their key point of contact with Hasbro, making sure they see "one Hasbro face and voice".
Reports to:
Global Sourcing Director for the assigned product category
Key responsibilities
Global sourcing strategy:
Help shape the global Sourcing Strategy and Supplier Network for your category, and lead its implementation in the region.
Supplier performance:
Own supplier performance end to end, covering quality, On Time & In Full, new launches, capacity, financial health and compliance. Drive improvement through data-driven scorecards and structural corrective actions.
Supply network and risk:
Scout, assess and onboard new suppliers, manage ethical exits, and make sure contracts and compliance (Ethical Sourcing, Global Security) are in place.
Key account management:
Lead business reviews, scorecards and Supplier Account Plans for your suppliers, delivering productivity of
more than 3% year on year
. Act as the escalation point with supplier leadership for Quality, Costing, Security, Legal and Finance.
Product development and fulfilment:
Lead supplier selection and negotiation for new projects, support Design to Value and Manufacturing Excellence, and manage medium- and long-term capacity with Planning & Logistics.
What you'll bring
At least 5 years of procurement or supplier management experience at a multinational company, with international exposure.
A Master's degree, ideally in Engineering, Procurement, Supply Chain or Business Management.
Strong analytical skills, using advanced analytics to improve sourcing decisions and deliver measurable results. Experience with AI-enabled tools is a plus.
Fluent spoken and written English, and willingness to travel around 30% of the time.
Who you are
You bring
energy and passion
, and you do the right thing for Hasbro beyond the limits of your job description. You build strong partnerships across Product Development, Finance, Supply Chain and Commercial teams, and you
influence senior leaders
at suppliers, toolmakers and test labs to own their issues. You are a
strong negotiator
who plays to win and drives clear decisions from every meeting. Above all, you are a
hands-on, pragmatic performer
who consistently delivers on cost, performance and operational excellence goals.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Sr. Director, Marketing Strategy, & Analytics.
About the job
This position is needed to lead and elevate Twilio’s global marketing strategy, turning data into actionable insight that drives growth and customer engagement.
We’re looking for a strategic thinker and data storyteller to shape marketing decisions, inspire teams, and deliver real-world results. You’ll build and lead a team that transforms millions of data points into clear direction for campaigns, and drives revenue growth and retention.
Responsibilities
In this role, you’ll:
Create a forward looking point of view on the future of marketing and how we’ll drive success.
Define and drive global marketing strategies through actionable data and deep customer insight.
Build, mentor, and scale the marketing strategy, and data analytics team, fostering a culture of experimentation and measurable impact.
Lead quarterly/annual planning, and target setting to guide execution across all marketing functions.
Lead key marketing operational cadences to ensure business actionability needs are being met.
Partner across Marketing, Finance, and the GTM org to align go-to-market and growth strategies.
Own and Drive Marketing spend efficiencies, ROI analysis, optimization initiatives, and development of executive-ready dashboards.
Monitor emerging trends and market signals, and act as a scout for net-new growth vectors, whitespace opportunities, and competitive threats.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Bachelor’s degree in Marketing, Business, Analytics, or a related field.
10+ years in marketing strategy, data analytics, or related functions, with 5+ years of people leadership.
Expertise with analytics and BI tools (e.g., Tableau, Salesforce).
Strong communication, leadership, and cross-functional collaboration skills.
Exceptional cross-functional communication and storytelling skills.
Comfortable operating in ambiguity and fast-paced environments.
Desired:
Advanced degree (MBA or similar) strongly preferred.
Experience in SaaS, tech, or high-growth environments preferred.
Certification in marketing analytics or data science is a plus.
Passion for innovation, storytelling, and customer-centric thinking.
Location
This role will be remote,
but needs to be based in the US.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $227,840 - $284,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $241,200 - $301,500.
Based in the San Francisco Bay area, California: $268,000 - $335,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information (required for ALL US jobs)
Applications for this role are intended to be accepted until November 16th, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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THE ROLE
Docker Hardened Images (DHI) is Docker's catalogue of security-hardened, enterprise-grade container images and Helm charts, built to be minimal, up-to-date, and safe to deploy in regulated and security-conscious environments. We're looking for a Principal Software Engineer to set the long-term technical direction for this catalogue and shape how the broader container security ecosystem evolves inside and beyond Docker.
At this level, you'll work across organizations, not just within one team. You'll set direction for major domains, resolve the highest-ambiguity problems in container supply chain security, and grow your impact through architectural leadership, cross-functional alignment, and influence on industry standards. This is a pure individual contributor role; influence comes through technical vision, design, and the ability to move organizations.
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RESPONSIBILITIES
- Own the architecture for DHI as a platform, making high-leverage decisions that define how images and Helm charts are authored, secured, distributed, and evolved across the entire catalogue and across Docker's broader product surface.
- Define and drive multi-quarter technical roadmaps for the container hardening domain, balancing upstream velocity, supply chain security posture, customer compliance requirements, and long-term catalogue scalability.
- Identify systemic patterns from customer, operational, and upstream signals and translate them into architectural changes that span the catalogue, not just individual images or charts.
- Build alignment across teams and executives on technical strategy, tradeoffs, and sequencing, including product, security, infrastructure, and customer-facing functions.
- Represent Docker as a trusted technical voice in escalations, key enterprise customer engagements, and upstream OSS communities on issues that shape the future of secure container delivery.
- Set conventions and standards at scale, defining the patterns others build within for image definition, Helm chart adaptation, hardening strategy, and supply chain tooling (Sigstore, SBOM, SLSA), and evolving those standards as the ecosystem changes.
- Drive the hardest, most ambiguous packaging problems where the right answer requires reasoning across upstream dynamics, security tradeoffs, multi-arch constraints, and customer impact simultaneously.
- Shape the integration test infrastructure and developer tooling strategy so that DHI's engineering platform scales with the catalogue and raises quality across the team.
- Mentor and raise the technical ceiling for staff and senior engineers across the org, through review, design, and well-chosen architectural decisions that create durable leverage.
- Take part in the paid on-call rotation; respond to incidents, debug production issues, and drive systemic improvements in reliability.
_______________________________________________________________________
QUALIFICATIONS
- 10+ years of backend engineering experience, including extensive work on production-grade, distributed systems at scale.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Ability to set multi-quarter technical roadmaps and align stakeholders (engineering, product, and executives) on strategy and tradeoffs.
- Deep expertise in the container and Kubernetes ecosystem: you have strong, grounded opinions about cert-manager, kyverno, grafana, istio, and similar projects, and you can reason about tradeoffs at the ecosystem level, not just the image level.
- Mastery of container supply chain security concepts (provenance, attestation, SBOM, signing, SLSA) and experience driving posture decisions across an organization rather than implementing them on a single project.
- Strong software engineering fundamentals: code review, testing, source control, CI/CD, and Go sufficient to shape infrastructure and harness design.
- Track record of technical influence without authority across multiple teams or organizations, raising quality through design docs, standards, review, and mentorship.
- Experience navigating upstream OSS communities as a decision-maker, representing a downstream organization's requirements and shaping upstream direction on security-relevant issues.
- Comfort working across remote, distributed teams and communicating complex technical strategy clearly to both technical and non-technical audiences.
BONUS BUT NOT REQUIRED
- Experience as a package maintainer at a Linux distribution, Homebrew, or comparable ecosystem.
- Hands-on experience implementing or operationalizing supply chain tooling (Sigstore, SBOM, SLSA) at org scale.
- Experience in regulated environments (FedRAMP, FIPS, PCI) with direct exposure to compliance requirements shaping engineering decisions.
- Prior Principal or Distinguished IC experience on a platform, security, or developer-tools team.
- Experience engaging directly with enterprise customers on container security architecture.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Align with leadership on the most critical org-wide technical risks and opportunities in container supply chain security.
- Develop a point of view on DHI's current architectural constraints and where the highest-leverage interventions are.
- Begin mapping the cross-functional landscape: product priorities, upstream pressures, customer compliance signals, and engineering gaps.
FIRST 90 DAYS
- Drive an architectural decision that unblocks multiple teams and reduces systemic risk across the catalogue.
- Establish a feedback loop from customer, operational, and upstream signals into the multi-quarter roadmap.
- Engage upstream OSS communities on at least one DHI-relevant issue with meaningful influence on direction.
FIRST YEAR
- Deliver a major platform or standards evolution with broad adoption across DHI and adjacent teams.
- Create durable alignment across engineering, product, and security on catalogue architecture, supply chain posture, and hardening strategy.
- Raise the technical ceiling for the engineers around you, measurably improving review quality, architectural consistency, and the team's ability to operate independently at a higher level.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$245,913 – CA$397,139 base
United States: $180,500 – $291,500 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
THE OPPORTUNITY
Help Scout is building a sales-led outbound motion to win more mid-market customers. Most of our pipeline comes from inbound today & we are changing that mix. This role is the engine for it.
We're hiring our first Business Development Representative to join our sales team. In this role, you’ll open conversations with the companies that fit us best and drive pipeline for our Account Executives. You'll also help shape the outbound playbook: which accounts, which messages, and which channels work. As our first BDR, we’re not looking for someone to run an established playbook… we're looking for someone who is eager to help shape one.
Does that sound like you? If so, here’s more about the role:
WHAT YOU’LL DO
- Research and personalize. Use an AI tech stack to find the right prospects, from Support/Success leaders to Operations management and company executives. You'll maximize engagement by tailoring outreach using our messaging frameworks and templates, and will check AI-generated drafts before sending.
- Work defined target account lists. Prospect into a defined list of ideal-fit mid-market companies based on our ICP criteria & strategic campaigns, and flag accounts that are not the right fit.
- Execute multi-channel outreach. Manage outreach across several channels, including email, phone, LinkedIn, and video.
- Test and iterate. Run messaging, personas, and channels tests, track what converts at the highest rates, and recommend changes to drive continuous improvement.
- Report on results. Maintain updated reports and dashboards that illustrate your success rates across campaigns and performance towards your targets. Regularly review results and thoughtful recommendations for improvement with your manager.
- Hand off cleanly. Partner closely with Account Executives to brief them on sourced meetings with well documented details about the contacts, accounts and messaging that led to the booking. Use AE feedback to regularly improve your hand-offs.
ABOUT YOU
- You have 1 to 2+ years as an outbound BDR or SDR at a B2B SaaS company, with a track record of meeting pipeline or opportunity targets.
- You've prospected into companies with 250+ employees and know how to tailor messaging based on industry, job title and additional criteria.
- You’re a great communicator, both with prospects and internal colleagues.
- You actively use AI tools in your workflow for research, list building, or writing, and can recommend what works (experience with HubSpot & GTM platforms like Apollo, ZoomInfo, Sales Navigator or similar solutions a plus).
- You can thrive in a fast-paced, dynamic environment.
- You're coachable and want to grow into a closing role.
COMPENSATION AND BENEFITS
We use a competency-based approach to pay, and pay is the same no matter where in the U.S. you live.
Base salary: $71,000 - $77,000
On-target earnings (OTE): $102,000 - $111,000
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: San Francisco, CA; San Jose, CA; Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker Forward Deployed Engineers (FDE) embed directly with our most strategic customers to solve important, complex technical problems and turn ambitious ideas into production outcomes. FDEs take on the most challenging technical challenges using existing Docker products and patterns when possible, and work across customer, Docker Product and Engineering teams to realize new approaches when required.
As a Docker FDE, you will work side-by-side with customer engineering teams to deeply understand their goals, problems, constraints, and technical landscape; identify the highest-leverage opportunities; and design, build, and ship solutions with them. You own the technical journey from discovery and architecture through prototyping, implementation and production rollout.
The solutions you build may use existing Docker products, extend Docker into new environments, integrate deeply with customer and third-party systems, or reveal capabilities that Docker should build next. You work closely with Docker Solutions Architects to evolve existing patterns, and Docker Product and Engineering to turn new learnings into reusable patterns and product capabilities.
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RESPONSIBILITIES
Build in Production with Customers
- Embed with customer engineering teams to design, build, and ship solutions from first prototype through stable production rollout. Use existing Docker products and patterns when possible, invent, prototype and validate innovative solutions when necessary.
- Deliver working technical artifacts to customers: custom MCP servers with tightly integrated Docker Sandbox environments for coding agents and containerized agents; Docker Compose definitions for multi-agent harnesses and model-backed applications; Hardened Image standardization and migration; New tools that unblock customer progress.
- Integrate Docker's AI platform with the customer's existing stack, including identity providers (OIDC/SAML/SSO), secrets management, private and air-gapped registries, Kubernetes, CI/CD pipelines, and observability tooling.
- Own technical delivery on your engagements: scope the work, sequence it, make trade-offs between speed and quality, remove blockers early, and contribute directly to code whenever progress depends on it.
Make AI Adoption Safe and Governable
- Translate customer security, compliance, and platform requirements into concrete plans and see those plans through from ideation to production.
- Help customers define controls to enable them to adopt agentic AI to solve their unique business problems without compromising security, compliance, data sovereignty or end-user experience.
- Establish quality and performance standards for customers and work closely with Docker Product and Engineering to quickly address issues that fall outside of established thresholds
- Partner with customer security and platform teams to get agentic workloads through architecture review, threat modeling, and change control.
Partner with Solutions Architecture and the Field
- Work closely with Solutions Architects to enable off-the-self solutions when possible and provide technical experience and leadership when a bespoke solution is necessary.
- Feed implementation learnings back into reference architectures, SOW templates, and success patterns so that FDE innovations become standard features and implementation patterns.
- Support the field with technical depth during proofs of concept, escalations, and expansion conversations when a working build is the fastest path to a customer adoption.
Close the Loop with Product and Engineering
- As part of Docker Engineering FDEs work closely with Product and Engineering teams to fold FDE innovations, learnings, and design patterns into existing or new products and services.
- Work with Customers, Product and Engineering to establish quality and performance thresholds, ensuring customer environments meet them consistently, and responding quickly and decisively when they don’t.
- Be the voice of the customer. Deliver data-driven and actionable feedback to Product and Engineering: what works well; what does not; what customers are asking for; and what blocks their adoption and forward progress. FDE experience directly influences the roadmap.
Shape the Practice
- Define the FDE engagement model, delivery standards, and quality bar, and codify them so that engagements are consistent across customers, regions, and delivery partners.
- Mentor and lead other Forward Deployed Engineers, and participate in hiring loops to grow the team.
- Act as the senior technical escalation point on the hardest problems impacting your customers. Every incident is an opportunity to improve Docker products and services.
- Maintain deep, current knowledge of the agentic AI stack: LLMs, APIs, MCP, coding agents, model and harness evaluation approaches, performance and quality thresholds, deployment patterns.
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
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QUALIFICATIONS
Required
- 10+ years of software engineering experience, including 4+ years in a customer-facing technical role such as Forward Deployed Engineer, Solutions Engineer, Professional Services Engineer, or Software Engineer with consulting or technical founder experience.
- Technical leadership across multiple engagements, teams, or domains, with a proven ability to set delivery standards, define repeatable patterns, and influence product direction through field evidence.
- Expert production coding skills in Go, Python, or TypeScript, with a track record of shipping and operating software that other people depend on and of leading technical design reviews.
- Deep, hands-on Docker expertise: Dockerfiles and multi-stage builds, Docker Compose, image and registry operations, container networking and storage, and container security fundamentals.
- Hands-on experience building with LLMs and agents in production, including tool use and function calling, the Model Context Protocol (MCP server and client implementation), prompt and context engineering, and evaluation of agent behavior.
- Working knowledge of software supply chain security: SBOMs, image signing and attestation, vulnerability management, minimal and hardened base images, and secure CI/CD.
- Experience integrating with enterprise systems: identity providers (Okta, Entra ID, LDAP/Active Directory), federated identity protocols (OIDC, SAML), secrets managers, Kubernetes, and at least one major cloud platform (AWS, Azure, GCP).
- Ability to scope and deliver complex work in ambiguous, fast-moving customer environments, making sound trade-offs between scope, speed, and quality.
- Excellent communication skills with engineers, security and platform teams, and executive stakeholders, with a low-ego, collaborative approach and the ability to lead through influence rather than authority.
- Proven track record of technical mentorship and of raising the bar for the engineers around you.
- High agency and comfort operating autonomously in distributed, remote-first teams.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Travel to customer sites to build in person with customer teams, estimated at up to 50%.
Bonus
- Experience with Docker Hardened Images, Docker Scout, MCP Gateway, MCP Toolkit, Docker Sandboxes, or Docker Model Runner.
- Experience deploying and operating coding agents (Claude Code, Codex, Gemini CLI, Cursor, or similar) in team or enterprise settings.
- Experience with air-gapped, regulated, or compliance-driven environments in financial services, healthcare, government, or similar sectors.
- Contributions to open source projects in the container, Kubernetes, or MCP ecosystems.
- Prior experience founding or scaling a Forward Deployed Engineering or Professional Services practice.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
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COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $198K – $319K base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger.
A lot of that trust is design. When customers tell us why they picked Help Scout over the alternatives, and when they recommend us to someone else, the reason they give most often is that it is easier to use and it feels better to work in. That's why our top source for new customers comes from human and agent referrals. Our user experience is one of the strongest advantages we have, and as Director of Product Design you'll be directly accountable for keeping our quality high as we accelerate our growth.
ABOUT THE ROLE
- Lead our product design team as a player/coach. Manage and develop a small team of experienced product designers and stay close to the work through critique, design reviews, and occasional projects of your own. Your most senior individual contributors carry the most complex design problems; your job is to make sure the whole team's work meets the bar. Set clear expectations for craft and ownership and build a culture where critique and feedback make the work better.
- Turn great design judgment into something that scales. Own the design principles, standards, guardrails, and decision record that make a Help Scout experience feel like Help Scout, so designers, engineers, and AI agents can create high-quality experiences with more speed and autonomy. Your most senior designers author the interaction models and product patterns that sit underneath them.
- Be accountable for our design system as a product. Set the priorities and resourcing for the Help Scout Design System (HSDS), drive its adoption across Product and Engineering, and make it useful and legible to both people and machines, working with the designer who serves as its technical lead for architecture, patterns, and Figma/code parity.
- Own how AI shows up in our product. AI is every designer's job, not one person's. You are accountable for Help Scout's point of view on trustworthy AI experiences: how AI communicates, gives people control, handles mistakes, and moves from assisting customers to acting on their behalf. Your most senior designers lead the design direction and patterns; you make sure that point of view is adopted and applied consistently by every designer, and that it evolves with the product.
- Evolve how design gets done as AI accelerates delivery. Own the operating model: workflows, tooling standards, design debt, how design works with Product and Engineering, and how the capacity AI frees up gets reinvested. Decide which of the practices the team pilots (code prototyping, AI-assisted workflows) become the standard way we work. Your most senior designers shape how AI fits into the design process itself; you make sure that guidance becomes how the team actually works.
- Help shape product direction alongside Product and Engineering. As a member of our Experience Leadership Team (XLT), bring design judgment, customer understanding, and a clear view of where design investment will have the greatest roadmap impact. Carry business context, constraints, and initiative outcomes back to the design team, and bring designers into the forums where direction for their work is being set.
- Decide where design capacity goes. Match designers to workstreams based on business priority. Decide who is embedded where, when someone shifts to a higher-priority problem, and when designers move from horizontal work to a deep, time-bound embed in a single workstream.
- Partner with the Brand Design team in our GTM organization to help ensure design cohesion between marketing and in-app product experiences.
ABOUT YOU
- You're an experienced product design leader who still loves the work. You bring 10+ years in product design, including 3+ years managing designers, and have been accountable for the experience of a product, as well as the people creating it.
- You have exceptional product and design judgment. You care about craft in a way that shows up in the details, can clearly articulate why an experience works, and have experience making complex B2B software feel simple and intuitive.
- You know how to scale great product design. You've built or meaningfully evolved a design system that teams genuinely adopted, and you know how to translate taste and judgment into principles, patterns, and systems others can apply.
- You have a strong point of view on AI and the future of product design. You use AI throughout your own design practice and think deeply about both how AI changes the way products are designed and how to create AI experiences customers can trust.
- You know how to lead senior individual contributors. You've managed principal or staff-level designers, given them real scope, and made them more effective without competing with them for the work.
- You're a deeply cross-functional product leader. You're technically fluent enough to earn the trust of engineers, comfortable using data and customer research to inform your decisions, and skilled at partnering with Product and Engineering on difficult tradeoffs.
- You're an exceptional communicator and remote leader. You make your thinking visible through clear writing and direct feedback, treat words as part of the product experience, and know how to build trust, alignment, and a strong design culture on a distributed team.
Who you'll work with
- Chief Product Officer. You report to the CPO and partner closely with them.
- Chief Revenue Officer. You partner on design cohesion between marketing and product, and on how design shows up in GTM.
- VP of Engineering. You collaborate on how design and engineering work together, on the design system, and on AI-assisted delivery.
- Principal Designer. Our most senior individual contributor reports to you and leads product design direction across workstreams, the design direction for AI experiences, and the technical shape of HSDS.
- Product Designers. A small team of experienced designers embedded in our product workstreams.
Note: This role is open to US-based applicants only.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
We are seeking an experienced Sales Operations Manager to join our Sales Operations team. You will be the Sales Ops lead for our Solutions Engineering (SE) and Solutions Architect (SA) organization, as your primary stakeholders. You will own how SE & SA work shows up in our sales process, systems, data, and planning. That includes engagement on opportunities, capacity and coverage, POC/POV tracking, quotas and technical-stage reporting. You will also support the broader sales org by keeping pipeline, forecast, and territory processes consistent. You will work closely with Business Systems and Reporting Analytics teams.
An ideal candidate is a start-up builder who has experience in working with Solutions Engineer and/or Solutions Architect teams, and has worked closely with tools like Opine and Gong. This role reports to the Sr. Director, Sales Operations.
IN THIS ROLE, YOU WILL
- Support the leadership team covering the Solutions Engineering and Solutions Architect teams to ensure they have the necessary tools, processes and data to achieve business objectives
- Act as the Sales Operations partner to leadership, turning priorities into operating plans, process changes, and systems requirements
- Be the primary stakeholder for key GTM systems such as Opine and gain a deep knowledge of these systems to assist with implementation of automation, process improvements and new initiatives
- Own SE & SA related reporting and KPIs, such as coverage and ratios, engagement on pipeline, technical win rate, POC/POV conversion and cycle time, and influenced pipeline and bookings
- Design and run sales processes that involve SEs & SAs, including opportunity intake, team assignment and capacity-based routing, POC/POV tracking, and handoff to TAM
- Maintain data quality in Salesforce, including technical-stage fields, SE Owner, Opportunity Team assignment, and technical win/loss reasons
- Partner with Business Systems to scope, prioritize, and test Salesforce and GTM tool changes that affect SEs (Salesforce, Gong, Opine), and drive adoption
- Support SE & SA capacity, headcount, and coverage modeling, and align coverage to territory (ETM) design and the fiscal year planning cycle
- Support quota, territory, and compensation-related processes as they apply to SE & SA roles
- Collaborate with SE leadership and Enablement on onboarding, ramp tracking, and playbook rollout
- Partner with Marketing Ops, Customer Support Ops, Finance, and Business Systems on cross-functional programs that touch the SE & SA workflow
- Lead projects from conception to release, including project plans, business requirement documents, and change management
- Identify process improvements and automation opportunities, including AI-driven workflows, that reduce manual work for SEs, SAs and sellers
- Provide inputs (technical risk, POC status, SE engagement) to pipeline inspection and forecast calls, and support forecast hygiene across the sales org
_______________________________________________________________________
REQUIREMENTS
- 4+ years of experience in Sales Operations, Revenue Operations, or a related GTM operations function
- Experience working for a high growth software/SaaS company
- Experience as the Sales Ops partner to a Sales Engineering, Solutions Architect, or pre-sales organization
- Strong Salesforce knowledge (reports, dashboards, opportunity management, writing requirements for admins and developers); Gong, Opine, and similar preferred
- Track record building KPI frameworks, dashboards, and forecasting inputs for distributed, multi-region teams
- Experience defining and documenting scalable processes, such as capacity planning, POC workflows, and cross-team handoffs
- Knowledgeable in managing projects, including writing project plans, business requirement documents, and business summaries
- Ability to influence stakeholders across Sales, SE, Product, Finance, and Business Systems without direct authority
- Exceptional communication and interpersonal skills; comfortable with technical audiences
- Able to work autonomously, with a constant focus on building for the future
_______________________________________________________________________
WHAT TO EXPECT IN THE FIRST 30 DAYS
- You will be welcomed with onboarding experiences that includes equipment setup, a swag package, and a collaborative training program
- Meet SE and SA leadership and partners across Sales Ops, Business Systems, Analytics, and CS
- Learn the engagement workflow, the Salesforce data model, and the daily tools
- Review existing metrics, reports, and open requests to find gaps and quick wins
WHAT TO EXPECT IN THE FIRST 60 DAYS
- Begin taking on projects and working with cross-functional teams to scope and build
- Become the key stakeholder for SE-related tools and start scoping refinements
- Build documentation for new and existing SE processes
- Start implementing improvements to data integrity and accuracy
WHAT TO EXPECT IN THE FIRST 90 DAYS
- Establish KPI definitions and a recurring reporting cadence with leadership
- Have full ownership of key SE and SA related projects and processes (intake, routing, POC/POV, handoffs)
- Build scalable and repeatable processes for the Sales & GTM org
Visa sponsorship: Not available for this role.
______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $108.5K – $155K base
Canada: CA$150.5K - CA$215K base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Your background demonstrates diverse experience in delivering high level administrative support, whether that be calendaring in an ever-changing environment, event planning and onsite support, or providing coverage when another member of the team is unavailable. You realize uniformity and processes are essential and help guide the company as we rapidly scale.
_______________________________________________________________________
RESPONSIBILITIES
- Manage multiple, high-level, ever-changing calendars.
- Exceptional travel booking and trouble-shooting skills; on-call when an assigned executive team member is traveling.
- Liaise and schedule meetings with internal and external stakeholders, such as internal employees, strategic partners, media, and customers.
- Work cross functionally with other team members.
- Provide back-up support for any administrative team member that may be out due to PTO, including the EA to the CEO.
- Maintain a perfect track record when it comes to handling confidential information
- Assist with the onboarding of executive new hires for your respective teams. Work closely with your execs, IT and HR to ensure new hires are set up for success. Be regularly available as a “new hire buddy” and go-to resource.
- Help create and maintain processes and standards; always looking for ways to improve something.
- Set up conferences, meetings, team offsites, etc.; both virtual and onsite when needed. Available to start early or stay late when events/issues call for it (e.g. company events, travel delays).
- Open to travel domestically and internationally when needed.
- Other duties as assigned.
_______________________________________________________________________
QUALIFICATIONS
- 5+ years experience providing executive administrative support to multiple VP and Director levels and/or above, across functions and timezones.
- High level of discretion and integrity.
- Excellent oral and written communication skills, with a high degree of diplomacy.
- Previous experience using Gmail and Google Calendar in a work environment.
- Strong calendaring skills using Google Calendar
- Experience working with other executive assistants in a high-functioning, fast paced environment.
- Ability to anticipate the needs of the executive team.
- Demonstrated ability to book domestic and international travel (Navan experience preferred, but not required).
- Ability to prioritize, focus and organize your workload each day.
- Familiarity with Audio Visual conferencing/event tools such as Zoom (preferred), and or Microsoft Teams)
- Heavy multi-tasker (email, instant messaging, calendaring, project management, etc)
- Ability to demonstrate a methodical and effective approach to projects and deadlines; proactively communicating progress along the way
- Solid time management skills
- Self-motivated and able to work both collaboratively and independently
- Eager to share knowledge and build awareness; teamwork driven
- Has a growth mindset; improvement oriented
- Active driver’s license
- Valid US passport
_______________________________________________________________________
WHAT TO EXPECT IN THE FIRST 30 DAYS:
- You will be welcomed with a first-class onboarding experience that includes equipment set up, awesome swag, learning and development opportunities to help you grow both professionally and personally, along with an introduction to your role, responsibilities and expectations
- You will be assigned a buddy or mentor, to provide support and answer questions during the initial weeks
- Regular check-ins with your manager to gauge progress, address any concerns and ongoing support
- Relationship building will be facilitated with others to broaden your understanding of Docker’s operations and to help build a network of connections
- Cross functional introductions to internal key stakeholders
WHAT TO EXPECT IN THE FIRST 90 DAYS:
- You will have connected with all cross-functional teams and key stakeholders, and established a relationship with each
- You have a complete understanding of your role and expectations, along with the needs/requirements from the executives you’re supporting
- You will have an understanding of Docker’s mission, vision, values and strategy
- You will have an understanding of the tools and best practices needed to be successful in your role
- You will have little to no supervision in your role
WHAT TO EXPECT IN THE FIRST YEAR:
- You will be confident in your role and have the ability to fully immerse yourself in it
- You will be an indispensable asset to Docker as a whole. Help ensure Docker scales by enhancing productivity, enabling efficient communication, and ensure the protection of and enable the most effective use of the executive’s time.
- You will be a culture leader!
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $113,400 – $162,000 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Your background demonstrates diverse experience in delivering high level administrative support, whether that be calendaring in an ever-changing environment, event planning and onsite support, or providing coverage when another member of the team is unavailable. You realize uniformity and processes are essential and help guide the company as we rapidly scale.
_______________________________________________________________________
RESPONSIBILITIES
- Manage multiple, high-level, ever-changing calendars.
- Exceptional travel booking and trouble-shooting skills; on-call when an assigned executive team member is traveling.
- Liaise and schedule meetings with internal and external stakeholders, such as internal employees, strategic partners, media, and customers.
- Work cross functionally with other team members.
- Provide back-up support for any administrative team member that may be out due to PTO, including the EA to the CEO.
- Maintain a perfect track record when it comes to handling confidential information
- Assist with the onboarding of executive new hires for your respective teams. Work closely with your execs, IT and HR to ensure new hires are set up for success. Be regularly available as a “new hire buddy” and go-to resource.
- Help create and maintain processes and standards; always looking for ways to improve something.
- Set up conferences, meetings, team offsites, etc.; both virtual and onsite when needed. Available to start early or stay late when events/issues call for it (e.g. company events, travel delays).
- Open to travel domestically and internationally when needed.
- Other duties as assigned.
_______________________________________________________________________
QUALIFICATIONS
- 5+ years experience providing executive administrative support to multiple VP and Director levels and/or above, across functions and timezones.
- High level of discretion and integrity.
- Excellent oral and written communication skills, with a high degree of diplomacy.
- Previous experience using Gmail and Google Calendar in a work environment.
- Strong calendaring skills using Google Calendar
- Experience working with other executive assistants in a high-functioning, fast paced environment.
- Ability to anticipate the needs of the executive team.
- Demonstrated ability to book domestic and international travel (Navan experience preferred, but not required).
- Ability to prioritize, focus and organize your workload each day.
- Familiarity with Audio Visual conferencing/event tools such as Zoom (preferred), and or Microsoft Teams)
- Heavy multi-tasker (email, instant messaging, calendaring, project management, etc)
- Ability to demonstrate a methodical and effective approach to projects and deadlines; proactively communicating progress along the way
- Solid time management skills
- Self-motivated and able to work both collaboratively and independently
- Eager to share knowledge and build awareness; teamwork driven
- Has a growth mindset; improvement oriented
- Active driver’s license
- Valid US passport
_______________________________________________________________________
WHAT TO EXPECT IN THE FIRST 30 DAYS:
- You will be welcomed with a first-class onboarding experience that includes equipment set up, awesome swag, learning and development opportunities to help you grow both professionally and personally, along with an introduction to your role, responsibilities and expectations
- You will be assigned a buddy or mentor, to provide support and answer questions during the initial weeks
- Regular check-ins with your manager to gauge progress, address any concerns and ongoing support
- Relationship building will be facilitated with others to broaden your understanding of Docker’s operations and to help build a network of connections
- Cross functional introductions to internal key stakeholders
WHAT TO EXPECT IN THE FIRST 90 DAYS:
- You will have connected with all cross-functional teams and key stakeholders, and established a relationship with each
- You have a complete understanding of your role and expectations, along with the needs/requirements from the executives you’re supporting
- You will have an understanding of Docker’s mission, vision, values and strategy
- You will have an understanding of the tools and best practices needed to be successful in your role
- You will have little to no supervision in your role
WHAT TO EXPECT IN THE FIRST YEAR:
- You will be confident in your role and have the ability to fully immerse yourself in it
- You will be an indispensable asset to Docker as a whole. Help ensure Docker scales by enhancing productivity, enabling efficient communication, and ensure the protection of and enable the most effective use of the executive’s time.
- You will be a culture leader!
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $113,400 – $162,000 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: San Francisco, CA or Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker helps developers build, share, and run software with confidence. As AI agents take on more of the development workflow, we’re extending that mission: giving developers the freedom to work with powerful agents in sandboxed environments, with the isolation and controls organizations need to adopt them safely.
We’re looking for a Product Manager, AI Gateway to help make secure model access a seamless part of that experience. Sandboxes establish boundaries around where agents execute; the gateway addresses how those agents connect to AI models. You’ll shape experiences that make it easy to get started while giving organizations control over model access, credentials, sensitive data, and usage.
This role is about making safety and developer productivity reinforce each other. You’ll partner closely with the Sandboxes team, engineering, design, and customers to turn complex infrastructure and security requirements into intuitive workflows, from a developer’s first sandboxed agent session to organization-wide adoption. You’ll own the gateway’s product direction, balancing choice and interoperability with governance, reliability, and cost.
_______________________________________________________________________
WHAT YOU’LL DO
- Own product strategy and prioritization. Define the vision, roadmap, and success measures for the gateway, balancing developer adoption with enterprise requirements.
- Understand developers and enterprise customers. Work directly with developers, AI teams, platform engineers, and security stakeholders to uncover needs, validate solutions, and guide investment.
- Make secure onboarding simple. Improve the journey from launching a sandbox and authenticating to connecting an agent, selecting a model, and completing the first useful task.
- Build a cohesive developer experience. Partner with engineering and design on APIs, CLI tools, administration experiences, documentation, and integrations with AI coding tools.
- Shape model access and interoperability. Work directly with inference providers to evaluate model capabilities, plan integrations, and align on capacity, reliability, and pricing. Prioritize model discovery and compatibility so customers can adopt new models without unnecessary integration work.
- Define enterprise safety and governance experiences. Translate requirements for identity, access management, credential protection, policy enforcement, and auditability into clear, usable capabilities.
- Guide reliability and cost-management decisions. Define traffic balancing, routing, and fallback strategies across multiple inference providers, balancing model quality, latency, availability, and cost. Own inference cost-management priorities, including usage visibility, budgets, and spend optimization.
- Drive execution and launches. Write focused product requirements, make explicit tradeoffs, and partner with customer-facing teams on positioning, onboarding, release readiness, and continuous learning.
_______________________________________________________________________
QUALIFICATIONS
- 10+ years of product management experience, with experience building developer tools, infrastructure, security, or platform products.
- Demonstrated success taking a product from concept to launch, including validating customer demand, defining the initial scope, and driving adoption after release.
- Strong technical background, through software engineering experience or ownership of deeply technical products. You can evaluate API designs, understand system architecture, and make informed tradeoffs with engineering.
- Hands-on experience with AI tools and agent workflows, and an informed perspective on the challenges of giving agents secure access to models, tools, and data.
- Strong product judgment and analytical skills, with examples of using customer research and product data to prioritize investments and measure results.
- Excellent written communication and cross-functional leadership, with a track record of aligning engineering, design, and go-to-market teams around a clear strategy and delivering in ambiguous, fast-moving environments.
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $280,000 – $300,000 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
УдалённоMust be located in Canada
УдалённоjuniorMust be located in Brazil
УдалённоjuniorMexico City, Mexico; Must be located in Mexico
УдалённоUnited States; This role is remote, with working hours that overlap US and Europe time zones
УдалённоEngland; Portugal; Spain; Italy; Germany
География найма не уточнена
УдалённоseniorRemote - US
УдалённоCanada; United States
УдалённоUnited States
УдалённоSan Francisco, CA; San Jose, CA; Seattle, WA
УдалённоUnited States
УдалённоCanada; United States
УдалённоUnited States; 5+ years experience providing executive administrative support to multiple VP and Director levels and/or above, across functions and timezones
УдалённоUnited States; 5+ years experience providing executive administrative support to multiple VP and Director levels and/or above, across functions and timezones
