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Location: New York Workplace: remote ⚡️ About Merkle Science Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies. Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others. 💥 What will you do? Be Part of the initial team in USA and will lead strategic expansion into the US region. Work closely with other business services support groups, including sales support and marketing personnel Conduct sales needs analysis with new and prospective customers, including the development of client-centric product solutions. Be responsible for achieving a monthly unit quota in sales across our investigations product for State and Local law enforcement agencies and other government entities charged with investigating or prosecuting crypto-related crime. Design, develop, and deliver sales proposals and presentations on product benefits Self-generate leads by contacting prospective clients by telephone, cold call premise visits, networking, and industry events. Maintain all sales databases necessary to report sales activity and customer information. Attend all sales meetings and training sessions as required by management. 🙋 What makes you a great addition to the team? Fluent in English At least 4+  years of prior sales experience Prior startup experience or experience at a boutique firm is a big plus Previous investigations/local government/blockchain experience is a big plus Proven sales track record Exceptionally strong relationship and people management capabilities A creative problem solver, results driven and self-motivated Possesses a resilient personality and reacts well under pressure High emotional intelligence and independent thinker Well organised with the ability to prioritise workload and use time effectively Ability to handle changing requirements and unforeseen problems rapidly and positively ❤️ Well Being, Compensation and Benefits We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance.  We regularly host team-building sessions and encourage discussions around mental health.   We reward talent and believe in acknowledging people for their contributions.  We offer industry-leading compensation, along with generous equity.  As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.

Location: Iowa Workplace: Remote ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE Ever dream about being in tech but aren’t quite ready to trade in your cowboy boots? Look no further than Halter! As the leading provider of virtual fencing technology, Halter is on a mission to enable 50% of the world’s landmass to be more productive and sustainable. This role is paramount for our growth aspirations and will enable us to continue making an impact on ranches across the US. As a Territory Manager at Halter, you will play a critical role in driving new business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction. In this role, you will prioritize daily efforts that optimize performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and Customer Onboarding, you’ll share field insights to ensure Halter’s technology continues to meet the needs of US farmers. Your day-to-day could include being on horseback, helping customers gather their cattle, on a side-by-side traversing their pastures, talking about how Halter could benefit their pastures, or attending industry events like CattleCon or your local Livestock Association meetups. This role covers the Western region of Iowa. Frequent travel is required as apart of this role.   WHAT YOUR DAY COULD LOOK LIKE - Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattlemans, Stockmans associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities. - In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers. - Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals. - Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights. - Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions. - Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups. - Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter. - Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need. - Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported. - Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market. - Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies.   YOU'LL BE GREAT IF YOU EXHIBIT - Driven Attitude & Communication skills: Results-driven, motivated, and adaptable, you excel in high-stakes environments. You’re well-prepared and skilled at communicating with customers and internal teams alike. You are proactive and do not wait to act. - Ranching / Cattle Experience: You know the ropes (and the reins) of ranching or cattle operations, understanding the unique challenges of the industry. This experience allows you to connect meaningfully with customers about what matters most. - Sales & Customer Success Expertise: You have a strong history of creating new business opportunities, negotiating a value-based sales conversation, and have a background in building lasting customer relationships. You build relationships versus transactional sales, aiming for the long-term success stories and can expand existing relationships through upsell opportunities. - Territory Management experience: Experience managing a large territory with a balanced focus on sales and customer success, ideally within agriculture or technology. - Problem Solving & Collaboration ability: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions. - Willingness to Travel: Frequent travel within your territory to engage with customers and prospects. BONUS THINGS YOU COULD BRING ALONG TO THE ROLE - Familiarity with precision agriculture or virtual fencing technologies. - Background in customer-facing roles within agriculture technology. - Background in selling software (SaaS) solutions in a B2B environment. OUR BENEFITS - Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success - 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting - Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans) - Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year - Personal growth fund: $750 USD per year to support learning, development, or personal growth goals - Unlimited PTO: Take time off when you need it—no accrual required, available from day one - Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents - Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter The annual OTE salary range for this role is $140,000 - $165,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Задачи: — Source, recruit, and onboard top Forex affiliates, IBs, and media partners — Negotiate commercial terms (CPA, RevShare, hybrid deals) to maximize ROI — Build and manage long-term strategic partner relationships — Monitor performance, traffic quality, and conversion metrics via tracking platforms Требования: — Proven affiliate management experience strictly within Forex / FX (Required) — Strong commercial negotiation skills and analytical mindset — Fluent English — Based in Cyprus or open to remote work

Location: St. Cloud Workplace: Remote ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE Ever dream about being in tech but aren’t quite ready to trade in your cowboy boots? Look no further than Halter! As the leading provider of virtual fencing technology, Halter is on a mission to enable 50% of the world’s landmass to be more productive and sustainable. This role is paramount for our growth aspirations and will enable us to continue making an impact on ranches across the US. As a Territory Manager at Halter, you will play a critical role in driving new business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction. In this role, you will prioritize daily efforts that optimize performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and Customer Onboarding, you’ll share field insights to ensure Halter’s technology continues to meet the needs of US farmers. Your day-to-day could include being on horseback, helping customers gather their cattle, on a side-by-side traversing their pastures, talking about how Halter could benefit their pastures, or attending industry events like CattleCon or your local Livestock Association meetups.   This role covers the Central region of Minnesota. Frequent travel is required as apart of this role.   WHAT YOUR DAY COULD LOOK LIKE - Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattlemans, Stockmans associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities. - In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers. - Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals. - Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights. - Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions. - Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups. - Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter. - Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need. - Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported. - Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market. - Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies.   YOU'LL BE GREAT IF YOU EXHIBIT - Driven Attitude & Communication skills: Results-driven, motivated, and adaptable, you excel in high-stakes environments. You’re well-prepared and skilled at communicating with customers and internal teams alike. You are proactive and do not wait to act. - Ranching / Cattle Experience: You know the ropes (and the reins) of ranching or cattle operations, understanding the unique challenges of the industry. This experience allows you to connect meaningfully with customers about what matters most. - Sales & Customer Success Expertise: You have a strong history of creating new business opportunities, negotiating a value-based sales conversation, and have a background in building lasting customer relationships. You build relationships versus transactional sales, aiming for the long-term success stories and can expand existing relationships through upsell opportunities. - Territory Management experience: Experience managing a large territory with a balanced focus on sales and customer success, ideally within agriculture or technology. - Problem Solving & Collaboration ability: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions. - Willingness to Travel: Frequent travel within your territory to engage with customers and prospects. BONUS THINGS YOU COULD BRING ALONG TO THE ROLE - Familiarity with precision agriculture or virtual fencing technologies. - Background in customer-facing roles within agriculture technology. - Background in selling software (SaaS) solutions in a B2B environment. OUR BENEFITS - Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success - 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting - Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans) - Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year - Personal growth fund: $750 USD per year to support learning, development, or personal growth goals - Unlimited PTO: Take time off when you need it—no accrual required, available from day one - Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents - Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter The annual OTE salary range for this role is $140,000 - $165,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Location: Minnesota Workplace: Remote ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE Ever dream about being in tech but aren’t quite ready to trade in your cowboy boots? Look no further than Halter! As the leading provider of virtual fencing technology, Halter is on a mission to enable 50% of the world’s landmass to be more productive and sustainable. This role is paramount for our growth aspirations and will enable us to continue making an impact on ranches across the US. As a Territory Manager at Halter, you will play a critical role in driving new business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction. In this role, you will prioritize daily efforts that optimize performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and Customer Onboarding, you’ll share field insights to ensure Halter’s technology continues to meet the needs of US farmers. Your day-to-day could include being on horseback, helping customers gather their cattle, on a side-by-side traversing their pastures, talking about how Halter could benefit their pastures, or attending industry events like CattleCon or your local Livestock Association meetups.   This role covers the East region of Minnesota. Frequent travel is required as apart of this role.   WHAT YOUR DAY COULD LOOK LIKE - Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattlemans, Stockmans associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities. - In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers. - Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals. - Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights. - Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions. - Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups. - Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter. - Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need. - Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported. - Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market. - Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies.   YOU'LL BE GREAT IF YOU EXHIBIT - Driven Attitude & Communication skills: Results-driven, motivated, and adaptable, you excel in high-stakes environments. You’re well-prepared and skilled at communicating with customers and internal teams alike. You are proactive and do not wait to act. - Ranching / Cattle Experience: You know the ropes (and the reins) of ranching or cattle operations, understanding the unique challenges of the industry. This experience allows you to connect meaningfully with customers about what matters most. - Sales & Customer Success Expertise: You have a strong history of creating new business opportunities, negotiating a value-based sales conversation, and have a background in building lasting customer relationships. You build relationships versus transactional sales, aiming for the long-term success stories and can expand existing relationships through upsell opportunities. - Territory Management experience: Experience managing a large territory with a balanced focus on sales and customer success, ideally within agriculture or technology. - Problem Solving & Collaboration ability: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions. - Willingness to Travel: Frequent travel within your territory to engage with customers and prospects. BONUS THINGS YOU COULD BRING ALONG TO THE ROLE - Familiarity with precision agriculture or virtual fencing technologies. - Background in customer-facing roles within agriculture technology. - Background in selling software (SaaS) solutions in a B2B environment. OUR BENEFITS - Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success - 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting - Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans) - Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year - Personal growth fund: $750 USD per year to support learning, development, or personal growth goals - Unlimited PTO: Take time off when you need it—no accrual required, available from day one - Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents - Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter The annual OTE salary range for this role is $140,000 - $165,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Location: Marshall Workplace: Remote ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE Ever dream about being in tech but aren’t quite ready to trade in your cowboy boots? Look no further than Halter! As the leading provider of virtual fencing technology, Halter is on a mission to enable 50% of the world’s landmass to be more productive and sustainable. This role is paramount for our growth aspirations and will enable us to continue making an impact on ranches across the US. As a Territory Manager at Halter, you will play a critical role in driving new business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction. In this role, you will prioritize daily efforts that optimize performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and Customer Onboarding, you’ll share field insights to ensure Halter’s technology continues to meet the needs of US farmers. Your day-to-day could include being on horseback, helping customers gather their cattle, on a side-by-side traversing their pastures, talking about how Halter could benefit their pastures, or attending industry events like CattleCon or your local Livestock Association meetups. This role covers the South West region of Minnesota. Frequent travel is required as apart of this role.   WHAT YOUR DAY COULD LOOK LIKE - Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattlemans, Stockmans associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities. - In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers. - Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals. - Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights. - Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions. - Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups. - Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter. - Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need. - Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported. - Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market. - Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies.   YOU'LL BE GREAT IF YOU EXHIBIT - Driven Attitude & Communication skills: Results-driven, motivated, and adaptable, you excel in high-stakes environments. You’re well-prepared and skilled at communicating with customers and internal teams alike. You are proactive and do not wait to act. - Ranching / Cattle Experience: You know the ropes (and the reins) of ranching or cattle operations, understanding the unique challenges of the industry. This experience allows you to connect meaningfully with customers about what matters most. - Sales & Customer Success Expertise: You have a strong history of creating new business opportunities, negotiating a value-based sales conversation, and have a background in building lasting customer relationships. You build relationships versus transactional sales, aiming for the long-term success stories and can expand existing relationships through upsell opportunities. - Territory Management experience: Experience managing a large territory with a balanced focus on sales and customer success, ideally within agriculture or technology. - Problem Solving & Collaboration ability: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions. - Willingness to Travel: Frequent travel within your territory to engage with customers and prospects. BONUS THINGS YOU COULD BRING ALONG TO THE ROLE - Familiarity with precision agriculture or virtual fencing technologies. - Background in customer-facing roles within agriculture technology. - Background in selling software (SaaS) solutions in a B2B environment. OUR BENEFITS - Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success - 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting - Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans) - Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year - Personal growth fund: $750 USD per year to support learning, development, or personal growth goals - Unlimited PTO: Take time off when you need it—no accrual required, available from day one - Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents - Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter The annual OTE salary range for this role is $140,000 - $165,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Location: West Virginia Workplace: Remote ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE Ever dream about being in tech but aren’t quite ready to trade in your cowboy boots? Look no further than Halter! As the leading provider of virtual fencing technology, Halter is on a mission to enable 50% of the world’s landmass to be more productive and sustainable. This role is paramount for our growth aspirations and will enable us to continue making an impact on ranches across the US. As a Territory Manager at Halter, you will play a critical role in driving new business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction. In this role, you will prioritize daily efforts that optimize performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and Customer Onboarding, you’ll share field insights to ensure Halter’s technology continues to meet the needs of US farmers. Your day-to-day could include being on horseback, helping customers gather their cattle, on a side-by-side traversing their pastures, talking about how Halter could benefit their pastures, or attending industry events like CattleCon or your local Livestock Association meetups.   This role covers the entire state of West Virginia. Frequent travel is required as apart of this role.   WHAT YOUR DAY COULD LOOK LIKE - Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattleman's, Stockman's associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities. - In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers. - Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals. - Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights. - Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions. - Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups. - Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter. - Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need. - Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported. - Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market. - Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies. YOU’LL BE GREAT IF YOU EXHIBIT - Driven Attitude & Communication skills: Results-driven, motivated, and adaptable, you excel in high-stakes environments. You’re well-prepared and skilled at communicating with customers and internal teams alike. You are proactive and do not wait to act. - Ranching / Cattle Experience: You know the ropes (and the reins) of ranching or cattle operations, understanding the unique challenges of the industry. This experience allows you to connect meaningfully with customers about what matters most. - Sales & Customer Success Expertise: You have a strong history of creating new business opportunities, negotiating a value-based sales conversation, and have a background in building lasting customer relationships. You build relationships versus transactional sales, aiming for the long-term success stories and can expand existing relationships through upsell opportunities. - Territory Management experience: Experience managing a large territory with a balanced focus on sales and customer success, ideally within agriculture or technology. - Problem Solving & Collaboration ability: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions. - Willingness to Travel: Frequent travel within your territory to engage with customers and prospects. BONUS THINGS YOU COULD BRING ALONG TO THE ROLE - Familiarity with precision agriculture or virtual fencing technologies. - Background in customer-facing roles within agriculture technology. - Background in selling software (SaaS) solutions in a B2B environment. OUR BENEFITS - Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success - 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting - Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans) - Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year - Personal growth fund: $750 USD per year to support learning, development, or personal growth goals - Unlimited PTO: Take time off when you need it—no accrual required, available from day one - Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents - Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter The annual OTE salary range for this role is $140,000 - $165,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Задачи: — Проектировать, разрабатывать и поддерживать качественные программные решения, соответствующие бизнес-целям. — Сотрудничать с кросс-функциональными командами для определения, проектирования и выпуска новых функций. — Писать чистый, поддерживаемый и эффективный код, следуя лучшим практикам. — Отлаживать и решать сложные технические проблемы в сжатые сроки. — Участвовать в код-ревью и способствовать улучшению процессов команды. Требования: — Опыт работы в качестве Software Engineer не менее 3 лет. — Владение Java. — Глубокое понимание принципов разработки ПО, включая ООП, паттерны проектирования и масштабируемую архитектуру. — Опыт работы с RESTful API, микросервисной архитектурой и облачными платформами (AWS, Azure, GCP). — Знание реляционных и нереляционных баз данных (SQL, MongoDB). — Уверенное владение Git и рабочими процессами контроля версий. — Свободное владение английским языком, отличные коммуникативные и командные навыки. — Будет преимуществом: опыт работы с контейнеризацией (Docker, Kubernetes), знание CI/CD и практик DevOps. — Опыт в финтех-индустрии или банковском ПО. Условия: — Конкурентная зарплата и полный пакет социальных льгот. — Возможность работать на передовой финтех-платформе. — Динамичная и поддерживающая рабочая среда с возможностями профессионального роста. — Влияние на успех клиентов и развитие финтех-экосистемы.

Требования: — 5+ лет опыта в рекрутинге, включая руководство командой с 5+ непосредственными подчинёнными. — Опыт работы внутри быстрорастущих международных компаний с численностью от 200 до 1000 сотрудников. — Подтверждённый опыт построения и управления масштабным наймом большого объёма. — Сильные аналитические навыки с практическим использованием метрик рекрутинга. — Свободное владение английским языком.

Задачи: — Писать автопроверки на C# после перехода. — Проводить функциональное, регрессионное, дымовое, модульное и интеграционное тестирование, включая API. — Выполнять ручные проверки с SOAP UI, Postman, SQL и Kibana. — Описывать найденные проблемы и вести багрепорты в Jira. — Работать с разработчиками, аналитиками, бизнесом и смежными командами. — Участвовать в улучшении процессов тестирования. — Анализировать и проверять бизнес-требования, разрабатывать и поддерживать тестовую документацию. Требования: — Опыт тестирования веб-приложений от 4 лет. — Опыт автоматизации на Python от 2 лет. — Опыт ручного тестирования от 1 года. — Знание API, SOAP, REST и SQL, практика тест-дизайна, понимание клиент-серверной архитектуры. — Готовность перейти на C#. Условия: — Оформление по ТК РФ. — Зарплата от 280 000 рублей, обсуждается на интервью. — Гибкий график. — Удалённая работа или гибридный формат на выбор. — ДМС включая стоматологию.

Задачи: — Разработка и поддержка автотестов для web-приложений на Java, Selenium/Selenide и REST Assured. — Анализ функциональных и нефункциональных требований, разработка тест-кейсов. — Интеграция автотестов в CI/CD, участие в код-ревью, поддержка и развитие фреймворка автоматизации. — Тестирование асинхронных сервисов через брокеры сообщений, оптимизация и рефакторинг автотестов. Требования: — Высшее образование и коммерческий опыт автоматизированного тестирования более 3 лет. — Уверенное знание Java Core, опыт разработки UI- и API-автотестов. — Знание TestContainers, REST Assured, Selenium/Selenide/Playwright. — Знание Maven или Gradle, JUnit 5 или TestNG, процессов тестирования и техник тест-дизайна. — Опыт работы с TMS и баг-трекерами, понимание ООП и паттернов проектирования, включая Page Object и Page Factory. — Опыт работы с PostgreSQL, MySQL или Oracle и написания SQL-запросов средней сложности. — Опыт настройки CI/CD-пайплайнов, работы с Kafka и/или RabbitMQ, ELK/Kibana/Grafana, Docker и Kubernetes. — Понимание работы Istio-proxy и умение читать логи Kubernetes. — Будет плюсом: Kotlin, Linux, настройка тестовых окружений, BDD (Cucumber, JBehave), нагрузочное тестирование, MongoDB и Redis. Условия: — Удалённая работа, полная занятость или проектная работа. — Оформление по ГПХ. — Локация и гражданство: РФ или РБ.

Требования: — Опыт тестирования ПО от 5 лет (включая опыт автоматизации от 3 лет); — Понимание видов и методик тестирования (функциональное, регрессионное, интеграционное, e2e, smoke); — Опыт работы в Agile-командах (Scrum / Kanban); — Уверенные знания TypeScript / JavaScript; — Опыт разработки и поддержки e2e UI тестов; — Практический опыт с Playwright API (APIRequestContext) или аналогичными инструментами; — Умение писать стабильные тесты (работа с ожиданиями, retry, устранение flaky-тестов); — Опыт интеграции автотестов в CI/CD (GitLab CI, GitHub Actions, Jenkins и др.); — Навыки работы с отчетами (Allure, Playwright Report и др.); — Понимание принципов тестирования микросервисной архитектуры; — Понимание HTTP/HTTPS, REST, методов (GET/POST/PUT/DELETE); — Опыт тестирования API с использованием Postman/Swagger/curl; — Умение валидировать JSON/XML ответы (схемы, структуры, данные); — Опыт работы с авторизацией (JWT, OAuth2, cookies, headers); — Навыки тестирования интеграций между сервисами; — Опыт работы с багтрекинг-системами (Jira или аналогами); — Знание SQL и опыт написания запросов (PostgreSQL/MSSQL); — Понимание клиент-серверной архитектуры; — Опыт работы с *nix системами и Windows; — Навыки работы с Docker (будет плюсом); — Опыт работы с SSH; Дополнительно будет плюсом: — Опыт нагрузочного тестирования API; — Базовые знания Node.js; — Опыт менторинга или code review автотестов; — Разработка и поддержка автотестов на TypeScript + Playwright (UI + API); — Анализ логов и взаимодействий между сервисами; — Работа с дефектами.

Требования: — 5+ лет опыта в Computer Vision и Deep Learning — Глубокая экспертиза в Python и современных CV-фреймворках — Практический опыт с OCR, распознаванием текста на изображениях, Document AI — Опыт с CNNs, Vision Transformers и мультимодальными моделями О компании: Глобальная команда, работающая над AI-решениями в области компьютерного зрения. Сотрудничество по B2B-контракту.

Задачи: — Работать с широким техническим стеком, включая AWS инфраструктуру, Kubernetes, распределённые системы, инструменты наблюдения, инструменты деплоя и внутренние платформы для разработчиков. — Понимать взаимодействия систем и сервисов, выявлять узкие места и создавать платформенные возможности для повышения надёжности и продуктивности разработчиков. — Проектировать, строить и эксплуатировать облачную инфраструктуру и платформенные сервисы на базе AWS. — Создавать переиспользуемые внутренние платформенные возможности для улучшения процессов разработки, деплоя и эксплуатации сервисов. — Работать с AWS, Kubernetes, инфраструктурой как код (IaC), CI/CD, наблюдаемостью и распределёнными системами. — Сотрудничать с продуктовыми инженерами для выявления повторяющихся потребностей и превращать их в масштабируемые платформенные решения. — Оценивать взаимодействия систем, выявлять риски и неэффективности, инициировать улучшения. — Повышать надёжность, производительность, доступность и поддерживаемость производственных систем. — Определять и продвигать платформенные практики (SLO, мониторинг, реагирование на инциденты, готовность к эксплуатации). — Инструментировать, отлаживать и улучшать сервисы и инфраструктуру, включая сервисы на TypeScript. — Руководить техническими инициативами от определения проблемы до внедрения и принятия. — Сообщать о компромиссах, рисках и прогрессе заинтересованным сторонам. — Наставлять инженеров в создании надёжных и масштабируемых систем. — Участвовать в дежурствах и реагировании на инциденты. Требования: — Опыт работы в области разработки программного обеспечения или инфраструктуры не менее 5 лет. — Глубокий опыт работы с AWS в продуктивных средах. — Опыт работы с облачной инфраструктурой, распределёнными системами и проектированием систем. — Опыт создания внутренних платформ, инструментов для разработчиков или общих сервисов. — Практический опыт работы с Kubernetes и инфраструктурой как код (Terraform будет плюсом). — Сильные навыки программирования и умение отлаживать продуктивные системы (TypeScript будет плюсом). — Опыт работы с CI/CD и автоматизированными процессами деплоя. — Опыт работы с инструментами наблюдения (метрики, логи, трассировки, алерты, SLO). — Способность анализировать сложные системы и понимать взаимодействия между компонентами. — Опыт руководства техническими инициативами с участием нескольких заинтересованных сторон. — Сильные коммуникативные навыки и умение работать в команде. Условия: — Работа удалённо из провинций Британская Колумбия или Онтарио, Канада. — Годовая зарплата от 123,750 до 165,000 CAD. — Возможность участия в программе опционов на акции компании. — Медицинская страховка, стоматологическая страховка, страхование жизни, страхование от несчастных случаев и инвалидности. — Программа поддержки при стихийных бедствиях. — Приложения для здоровья и благополучия. — Оплачиваемый отпуск по уходу за ребёнком, оплачиваемый отпуск, включая праздничные и больничные дни. — Единовременная выплата на обустройство домашнего офиса. — Пенсионный план. — Финансовое планирование. — Бюджет на обучение и развитие. Компания Lattice занимается созданием платформы для успеха сотрудников и компаний, предоставляя инструменты для обзоров эффективности, опросов вовлечённости, обратной связи, постановки целей и планирования карьеры. Компания поддерживает равные возможности и инклюзивность в найме и работе.

À propos du rôle Un(e) Développeur(-euse) Expérience IA est responsable du cycle de vie complet des parcours que nos clients vivent avec l'agent IA d'Upgrade par clavardage, par téléphone et par courriel : création, optimisation, gestion des cas particuliers et augmentation du taux de résolution autonome. Cette personne conçoit des parcours dans les outils sans code de Sierra, collabore avec les groupes produits d'Upgrade pour intégrer leurs processus de service à l'agent, et répond de la capacité de l'agent à résoudre le problème du client de façon sécuritaire, exacte et sans intervention humaine. Vous ferez le lien entre les équipes de développement, de produit et des opérations clientèle. Vous transformerez des processus de service, comme effectuer un paiement, consulter les détails d'un prêt, mettre à jour une adresse ou activer les paiements préautorisés, en parcours de production, et vous continuerez à les améliorer après leur lancement. Vous concevrez et gérerez les parcours de A à Z, de la première ébauche jusqu'à leur pleine maturité. Le travail est à la fois celui d'un bâtisseur et d'un analyste : concevoir le parcours, gérer les cas particuliers, lire les transcriptions et augmenter continuellement le taux de résolution autonome. Le taux de résolution autonome, la satisfaction client (CSAT), la qualité des transferts et le taux d'hallucination sont vos indicateurs clés. Au cours de votre première année, vous serez responsable d'un portefeuille de parcours couvrant l'ensemble de nos produits (prêts personnels, carte, paiement différé (BNPL), marge de crédit hypothécaire (HELOC), dépôts) et contribuerez à établir les normes selon lesquelles Upgrade conçoit, teste et déploie ses expériences IA. Nos technologies principales Sierra Agent Studio (parcours sans code), simulations et analyse des conversations Sierra, API GraphQL et REST (comme outils de parcours), Genesys (transfert vers le centre de contact), SumoLogic, Grafana, SQL, JavaScript/TypeScript, Claude et autres outils de LLM. Ce que vous ferez Création de parcours : — Concevoir et développer des parcours Sierra dans Agent Studio pour le clavardage, la voix et le courriel, de la phase de découverte avec les opérations jusqu'au déploiement en production Optimisation : — Analyser chaque semaine les transcriptions, les enregistrements et les données analytiques, repérer où les conversations échouent ou sont transférées, et déployer des correctifs à la logique des parcours, aux instructions et à la base de connaissances Gestion des cas particuliers : — Cartographier les scénarios problématiques (paiements refusés, identité non concordante, comptes en souffrance, demandes non prises en charge) et s'assurer que chacun se conclut par une réponse exacte ou un transfert fluide Résolution autonome : — Assumer la responsabilité des cibles de résolution autonome et de CSAT pour chaque parcours, mener des déploiements progressifs (1 % → 100 %) et prioriser les travaux ayant le plus d'impact sur ces indicateurs Partenariat produit : — Collaborer avec les groupes produits (prêts personnels, carte, BNPL, dépôts) pour définir la portée de nouveaux parcours, maintenir les parcours à jour au fil de l'évolution des produits et définir les API dont l'agent a besoin Sécurité et conformité : — Appliquer l'authentification à plusieurs niveaux et la vérification renforcée, le libellé de conformité exact ainsi que des garde-fous contre les hallucinations et les réponses non conformes aux politiques Transferts : — Concevoir les transferts vers des agents humains dans Genesys avec des résumés exacts et le contexte d'authentification Tests : — Créer des suites de simulation et de tests de régression afin que chaque modification de parcours soit déployée avec la preuve qu'elle n'altère pas le comportement existant Surveillance : — Suivre la latence, les erreurs et les abandons dans SumoLogic et Grafana, et être responsable des alertes Optimisation vocale : — Latence, phrases de transition, interruptions, personnalité et ton Relation avec Sierra : — Agir à titre de responsable technique de notre côté, faire remonter les problèmes liés à la plateforme et orienter les demandes relatives à la feuille de route Ce que nous recherchons — De 3 à 5 ans d'expérience en développement logiciel, ou une expérience équivalente dans des rôles en solutions techniques, en IA conversationnelle ou en gestion de produits techniques — Connaissance pratique du comportement des agents LLM : instructions, appels d'outils, récupération de connaissances, et les points de défaillance de chacun — Expérience dans la conception d'évaluations pour des systèmes non déterministes : jeux de tests, simulations, LLM évaluateur (LLM-as-judge), seuils de régression — Une maîtrise technique suffisante pour lire des spécifications d'API, collaborer avec des développeurs backend sur des intégrations REST et GraphQL, et raisonner sur les autorisations et les portées de permissions — Un esprit axé sur le produit et le client : vous comprenez les procédures opérationnelles, lisez les transcriptions, accordez de l'importance au ton et mesurez votre réussite selon la résolution du problème du client — Sens des responsabilités en production : déploiements, surveillance, analyse de journaux et réponse aux incidents — Rédaction claire et capacité à travailler avec des interlocuteurs non techniques des équipes des opérations, de la conformité et des affaires juridiques Atouts supplémentaires — Expérience pratique de Sierra Agent Studio ou d'une plateforme d'agents sans code comparable (Decagon, Ada, Kore.ai, Google CCAI, Amazon Lex/Connect) — Expérience en IA vocale : reconnaissance vocale (speech-to-text), synthèse vocale (text-to-speech), optimisation de la latence, gestion des interruptions (barge-in) — Connaissance des systèmes de centre de contact tels que Genesys et de la conception de transferts vers des agents — Expérience en fintech ou dans un autre secteur réglementé (UDAAP, FDCPA, TCPA, PCI, SOC 2) — Expérience en conception conversationnelle ou en rédaction UX Ce que nous vous offrons — Salaire compétitif ($140K-$180K) et plan d'options d'achat d'actions — Assurances médicales, dentaires et de la vue payées par l'entreprise — Congés payés flexibles — Possibilités de croissance et de développement professionnel — Congé parental payé — Initiatives de santé et de bien-être Exigence linguistique — English language is required for this position, as it involves interacting with staff at Upgrade's offices worldwide. Conditions environnementales et de travail — Le travail s'effectue à l'intérieur dans un environnement au rythme soutenu qui exige la capacité de gérer plusieurs priorités et de respecter les processus de travail, les horaires et les attentes en matière de service établi. — Les employés saisissent, extraient et échangent régulièrement des informations avec précision à l'aide de systèmes et d'applications numériques afin d'appuyer les objectifs opérationnels et de service à la clientèle. — Le poste exige la capacité de recevoir et d'échanger des informations avec les clients, les collègues, les superviseurs et les partenaires interfonctionnels par le biais des moyens de communication disponibles, qui peuvent inclure des réunions, des courriels, des appels téléphoniques et des outils de collaboration numériques, et peut impliquer des échanges en temps réel, verbaux ou en personne selon les besoins de l'entreprise. — Les fonctions peuvent inclure la gestion d'un volume élevé d'interactions entrantes et/ou sortantes avec la clientèle ainsi que d'activités de travail à l'aide de systèmes de télécommunication et informatiques. — Le poste exige la capacité de lire, d'analyser et d'interpréter les informations affichées à l'écran d'ordinateur et de maintenir une posture de travail pendant de longues périodes, conformément aux exigences du poste. — Le travail peut s'effectuer dans un centre de contact, un bureau ou en télétravail, selon les besoins de l'entreprise et la nature du poste. — Les environnements de travail sur place peuvent inclure des espaces de travail partagés, un éclairage de bureau standard et un bruit de fond modéré typique des environnements de service à la clientèle ou opérationnels. — Les employés en télétravail sont responsables de maintenir un espace de travail sécurisé et productif avec une connexion Internet fiable qui prend en charge les systèmes de l'entreprise et protège la confidentialité des informations de l'entreprise et des clients. — Des mesures d'adaptation raisonnables peuvent être mises en place pour permettre aux personnes qualifiées vivant avec un handicap d'exercer les fonctions essentielles du poste, conformément à l'Americans with Disabilities Act (ADA) et aux lois étatiques et locales applicables. — Nous sommes un employeur garantissant l'égalité des chances et nous valorisons la diversité au sein de notre entreprise. — Nous ne faisons pas de discrimination fondée sur la race, la religion, la couleur, l'origine nationale, le sexe, l'orientation sexuelle, l'âge, l'état civil, le statut d'ancien combattant ou le statut de handicap. — Upgrade n'accepte pas les candidatures spontanées soumises par des agences de recrutement, des cabinets de recherche de personnel ou toute autre tierce partie. — Tout CV soumis à un employé d'Upgrade sans accord écrit préalable en vigueur sera considéré comme la propriété d'Upgrade, et Upgrade ne sera pas tenue de payer des bonus de recommandation ou de placement. — Les agences doivent obtenir une approbation écrite au préalable du service d'acquisition de talents d'Upgrade pour soumettre des candidatures, et ce, seulement si une entente valide et dûment signée est en vigueur.

Задачи: — Независимо составлять, проверять, согласовывать и управлять большим объемом коммерческих договоров в рамках стандартов, процедур утверждения и допустимых рисков Lattice. — Вести переговоры по SaaS заказам, условиям обслуживания, основным соглашениям, соглашениям о обработке данных, соглашениям об уровне обслуживания, дополнениям, продлениям, пробным периодам, условиям, связанным с ИИ, соглашениям о расторжении и другим документам клиентов. — Проверять и согласовывать договоры с поставщиками, подрядчиками и сервис-провайдерами, взаимодействовать с отделами закупок, конфиденциальности, безопасности, финансов и владельцами бизнеса. — Поддерживать технологические партнерства, интеграции, реферальные программы, спонсорство, мероприятия, выступления и другие стратегические или маркетинговые отношения. — Быть основным контактным лицом между юридическим отделом и бизнес-стейкхолдерами, предоставлять практические рекомендации по структуре договоров, распределению рисков, стратегии переговоров, требованиям к утверждению и путям эскалации. — Принимать самостоятельные решения в рамках установленных параметров и своевременно эскалировать значимые юридические, финансовые, конфиденциальные, продуктовые или операционные риски с анализом и рекомендациями. — Сотрудничать с экспертами по конфиденциальности, безопасности, продукту, финансам и другими для обеспечения точности, операционной реализуемости, правильного утверждения и отслеживания договорных обязательств. — Управлять множественными одновременными переговорами с приоритетами, оперативностью и ответственностью от начала до подписания. — Вести точный учет договоров, утверждений, метаданных и финальной документации в системах Ironclad, Salesforce, Zip и других. — Выявлять повторяющиеся шаблоны переговоров, операционные сложности и новые риски, предлагать улучшения шаблонов, процедур, резервных позиций, обучения и ресурсов самообслуживания. — Использовать одобренные инструменты ИИ и юридические технологии для ускорения проверки договоров, сравнения предложенного текста с шаблонами, выявления проблем, поддержки составления, суммирования переговоров и повышения эффективности отчетности и рабочих процессов. — Помогать в разработке отчетности по объему договоров, времени цикла, тенденциям переговоров, эскалациям и другим показателям для улучшения функции заключения договоров и бизнеса в целом. — Следить за новостями в области коммерческого заключения договоров, SaaS-бизнеса, конфиденциальности данных, продуктов с ИИ и технологий заключения договоров. Требования: — Пять и более лет релевантного опыта в переговорах и управлении коммерческими технологическими договорами, предпочтительно в быстрорастущей SaaS или технологической компании. — Рассматриваются эквивалентные комбинации юридического, контрактного и бизнес-опыта. — Умение самостоятельно вести переговоры с клиентами по SaaS-договорам, включая основные соглашения, условия подписки, соглашения о обработке данных, соглашения об уровне обслуживания и сопутствующие документы. — Опыт проверки договоров с технологическими поставщиками и закупок. — Сильное коммерческое суждение и способность отличать значимые риски от менее важных пунктов переговоров. — Умение применять шаблоны и политики, выявлять вопросы вне установленных параметров и предлагать практические рекомендации по эскалации. — Знание типичных вопросов SaaS-договоров, включая интеллектуальную собственность, конфиденциальность, использование данных, безопасность, возмещение убытков, ограничения ответственности, SLA, гарантии, продления и права на расторжение. — Отличные письменные и устные коммуникативные навыки для объяснения сложных договорных вопросов бизнес-стейкхолдерам и контрагентам. — Отличные организационные и проектные навыки, успешный опыт управления большим и изменяющимся портфелем дел с минимальным контролем. — Коллаборативный подход и опыт построения доверительных отношений с отделами продаж, закупок, финансов, конфиденциальности, безопасности, продукта и другими. — Опыт использования инструментов с поддержкой ИИ для проверки, составления, анализа, управления знаниями или автоматизации рабочих процессов с ответственным подходом к конфиденциальности и точности. — Владение Microsoft Word и опыт работы с системами управления жизненным циклом контрактов и закупок. — Предпочтителен опыт работы с Ironclad, Salesforce, Zip, Google Workspace, Slack и Excel. — Опыт работы с международными контрагентами и современными нормативными актами по конфиденциальности и ИИ является плюсом. Условия: — Оценочная годовая зарплата от $123,500 до $154,500. — Возможность участия в программе опционов на акции компании. — Медицинская страховка, стоматологическая страховка, страховка зрения, страхование жизни, AD&D и инвалидности. — Поддержка в чрезвычайных погодных условиях. — Приложения для здоровья и благополучия. — Оплачиваемый отпуск по уходу за ребенком, оплачиваемый отпуск, включая праздничные и больничные дни. — Компенсация расходов на проезд и парковку. — Обеды в офисе. — Стипендия на офисные удобства, интернет и телефон. — Пенсионный план 401(k). — Финансовое планирование. — Бюджет на обучение и развитие. Работа удаленная, полный рабочий день.

Задачи: — Владение полным циклом пользовательских сценариев с AI-агентом Upgrade на чат, голос и email: создание, оптимизация, обработка крайних случаев и рост показателя containment. — Создание сценариев в no-code инструменте Sierra Agent Studio, сотрудничество с продуктовыми группами для интеграции сервисных потоков. — Ответственность за разрешение проблем клиентов AI-агентом без участия человека. — Анализ и улучшение сценариев после запуска, включая чтение транскриптов и повышение качества взаимодействия. — Ведение портфеля сценариев по продуктам (Personal Loans, Card, BNPL, HELOC, Deposits) и установление стандартов разработки AI-опыта. Требования: — 3–5 лет опыта во Frontend Software Engineering или эквивалентный опыт в Solutions Engineering, Conversational AI или технических продуктовых ролях. — Знание поведения LLM-агентов: инструкции, вызовы инструментов, извлечение знаний и типичные ошибки. — Опыт построения оценок для недетерминированных систем: тестовые наборы, симуляции, LLM в роли судьи, регрессионные проверки. — Техническая грамотность для чтения API спецификаций, работы с backend-инженерами по REST и GraphQL, понимание авторизации и прав доступа. — Знание JavaScript/TypeScript для создания и поддержки кодированных сценариев и интеграции API в платформы Conversational AI. — Ориентация на продукт и клиента, умение читать транскрипты, забота о тоне общения и измерение успеха по решению проблем клиента. — Владение процессами выпуска, мониторинга, анализа логов и реагирования на инциденты. — Умение ясно писать и работать с неинженерами из операций, комплаенса и юридического отдела. Плюсы: — Опыт работы с Sierra Agent Studio или аналогичными no-code платформами (Decagon, Ada, Kore.ai, Google CCAI, Amazon Lex/Connect). — Опыт с Voice AI: распознавание речи, синтез речи, настройка задержек, обработка прерываний. — Знание систем контакт-центров, таких как Genesys, и проектирование передачи агентам. — Опыт в финтехе или регулируемых отраслях (UDAAP, FDCPA, TCPA, PCI, SOC 2). — Опыт в дизайне разговоров или UX-писательстве. Условия: — Конкурентная зарплата $140K-$180K CAD и опционный план. — Оплачиваемое медицинское, стоматологическое и офтальмологическое страхование. — Гибкий оплачиваемый отпуск. — Возможности профессионального роста и развития. — Оплачиваемый декретный отпуск. — Инициативы по здоровью и благополучию.

Задачи: — Быть гибким техническим ресурсом, который CSM могут привлекать для решения сложных или повторяющихся ситуаций с аккаунтами, которые стандартная поддержка не может решить. — Выполнять краткосрочные технические проекты для клиентов без выделенного Technical Account Manager. — Сотрудничать с CSM для оценки технических потребностей клиентов, участвовать в расследовательских или консультационных звонках и определять следующие шаги. — Руководить оптимизацией платформы: проводить обзоры конфигураций, настраивать лучшие практики и предотвращать повторяющиеся проблемы. — Документировать итоги сессий и последующие шаги в CRM для ясности рекомендаций и видимости для команды. — Консультировать клиентов по неиспользуемым функциям и выявлять возможности для дополнительной продажи или профессиональных услуг. — Передавать сложные ситуации менеджеру по критическим ситуациям или технической поддержке с четкой документацией. — Выявлять системные проблемы и передавать их в команды продукта, инженерии и успеха клиентов для улучшения. Требования: — Опыт не менее 3 лет в технической роли, связанной с клиентами (инфраструктура электронной почты, IT-безопасность/администрирование, инженерия или техническая поддержка) в сфере корпоративного SaaS или кибербезопасности. — Глубокое понимание платформы Abnormal и лучших практик конфигурации, достаточное для самостоятельной работы с клиентами без старшего технического ресурса. — Сильные навыки триажа, способность быстро определять необходимость технической поддержки или привлечения старшего специалиста. — Умение входить и выходить из клиентских взаимодействий по определенным задачам, без постоянного владения аккаунтом. — Способность управлять несколькими параллельными, ограниченными по времени задачами с широким кругом клиентов. — Отличные коммуникативные навыки с техническими и бизнес-стейкхолдерами, включая презентации для старших клиентов. Желательно: — Знание протоколов аутентификации и доставки электронной почты, облачных почтовых платформ (Microsoft 365, Google Workspace). — Опыт работы в модели плавающего/пулового технического ресурса (профессиональные услуги, внедрение, инженерия решений). — Степень бакалавра в технической области или эквивалентный практический опыт.