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Location: Poland; Warszawa, Польща On behalf of CloudTech Client #1 , SD Solutions is looking for a talented Senior DevOps Engineer - MSP to design, build, deploy, and maintain complex cloud environments for our customers using innovative automation tools and cutting-edge technologies. As a Senior DevOps Engineer, you will be responsible for architecting, maintaining, and evolving AWS cloud infrastructures, implementing and optimizing monitoring and alerting, troubleshooting issues, and developing automation to improve efficiency and reliability across environments. At AllCloud, our DevOps Engineers work with the latest and most advanced technologies. Some of the stacks we master daily for our customers include AWS, Docker, Kubernetes, Jenkins, CI/CD, Terraform, Ansible, Lambda, Python, Go, AI/ML, Big Data, IoT, and more - all while occasionally enjoying a game of 8-Ball or Nintendo Switch to keep things fun and collaborative. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Design and implement tailor-made cloud architectures based on customer needs. Manage multiple customer environments while adhering to industry best practices. Act as a trusted technical advisor to customers, ensuring alignment with business goals. Deploy advanced cloud services and automation solutions. Implement and maintain infrastructure automation and configuration management tools. Maintain a continuous feedback loop with customers to ensure deliveries meet expectations. Debug, troubleshoot, and resolve complex technical issues. Design, set up, and maintain large-scale monitoring and logging solutions. Requirements: 3+ years of hands-on experience with cloud providers (e.g., AWS, GCP). 3+ years of professional IT experience, with a strong Linux and networking background. Proven experience in a customer-facing role. Experience with security products (e.g., Firewalls, Web Gateways, Proxies). Strong experience with container technologies (Kubernetes, EKS, ECS, Swarm, Docker, etc.). Familiarity with Agile methodology. Proficiency in scripting with at least two languages: Python, Java, Bash, or PowerShell. Demonstrated creative troubleshooting and problem-solving skills. Fast learner with the ability to adapt to new technologies and domains. Strong foundations in Git and GitFlow methodologies. Experience with CI/CD platforms (Jenkins, CircleCI, CodePipeline, etc.). Hands-on experience with Infrastructure as Code (IaC) tools (Terraform, CloudFormation, CDK, Serverless Framework). Knowledge of serverless architectures . Advantages: Experience with system monitoring platforms (Datadog, Prometheus). Experience with centralized logging platforms (ELK / OpenSearch). Familiarity with GitOps methodologies (ArgoCD, Flux). Strong information security orientation. AWS certifications (Associate, Professional, or Specialty). Experience managing production-grade environments. Knowledge of AWS security tools and best practices (Security Hub, AWS Config, WAF, Shield, etc.). Familiarity with AWS Landing Zone and multi-account strategy. CKA / CKAD certifications. Eligible for or holding a security clearance. About the company: A global professional services company specializing in cloud enablement and digital transformation. An accredited partner at the highest tier with leading cloud, CRM, and data platform providers, the company helps organizations connect front and back offices through cloud adoption, data strategy, and analytics — delivering end-to-end managed services and consulting. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Tbilisi, Georgia On behalf of FinTech Client #1 , SD Solutions is looking for a talented Global Payment Operations Manager to lead our Payment Operations function from Tbilisi, Georgia. This is a critical leadership role responsible for ensuring the smooth execution of global payment operations, maintaining operational excellence, and driving continuous improvements across processes, systems, and team performance. The ideal candidate combines strong payment operations expertise with a strategic mindset, excellent leadership skills, and a passion for automation and operational efficiency. You will lead a globally distributed team and work closely with Engineering, Product, Compliance, Customer Support, Customer Success, and external banking and payment partners. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Global Payment Operations Leadership Lead and develop the global Payment Operations team across multiple locations and time zones. Oversee daily payment operations, including payment monitoring, investigations, exceptions, rejections, returns, recalls, and reconciliation-related activities. Ensure timely resolution of payment-related issues while minimizing customer and business impact. Establish clear ownership, accountability, and performance expectations across the team. Manage operational escalations and coordinate effective resolution of high-priority payment incidents. Operational Excellence & Process Improvement Identify operational inefficiencies, recurring issues, and opportunities to simplify workflows. Build and maintain standardized processes, SOPs, documentation, and knowledge-sharing practices. Establish operational controls to reduce errors, improve consistency, and minimize risks. Drive root cause analysis and sustainable corrective actions for recurring payment issues. Continuously improve operational quality, productivity, and service delivery. Automation & AI-Driven Transformation Partner with Engineering, Product, and automation teams to reduce manual operational work. Identify and prioritize opportunities for AI, workflow automation, and self-service capabilities. Drive adoption of automation solutions while maintaining appropriate operational controls. Measure the effectiveness of automation initiatives and their impact on efficiency, quality, and scalability. Performance Management & Accountability Define, track, and improve operational KPIs, including resolution time, SLA performance, backlog, quality, and productivity. Establish clear performance reporting and operational visibility for leadership. Implement quality assurance practices and structured performance reviews. Foster a culture of ownership, accountability, proactive communication, and continuous improvement. Ensure effective workload distribution and resource planning. Cross-Functional Collaboration & Stakeholder Management Work closely with Product and Engineering to address payment-related technical issues and systemic gaps. Partner with Compliance and banking providers to resolve operational challenges and ensure adherence to relevant controls. Collaborate with Customer Support and Customer Success to improve the customer experience. Provide clear, timely, and actionable updates during escalations and critical incidents. Represent Payment Operations in cross-functional initiatives and strategic discussions. Requirements: 5+ years of experience in Payment Operations, Banking Operations, Fintech Operations, or a related field. 2+ years of experience managing operational teams, preferably across multiple locations. Strong understanding of payment processing, banking workflows, payment failures, investigations, and exception handling. Proven experience driving process improvements, operational efficiency, and measurable performance improvements. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Demonstrated ability to lead through operational complexity and changing business priorities. Excellent stakeholder management, communication, and escalation management skills. High level of ownership, accountability, and attention to detail. Excellent written and spoken English. Advantages: Experience in a global fintech or payments SaaS environment. Familiarity with payment networks and methods such as ACH, Wire, SWIFT, SEPA, and local payment rails. Experience working with global banking partners and payment service providers. Hands-on experience implementing automation, AI-powered workflows, or operational transformation initiatives. Familiarity with Zendesk, Jira, Salesforce, BI tools, or similar operational platforms. Experience managing operational risk, reconciliation, and financial controls. About the company: A well-funded fintech unicorn operating a cloud-based global payables automation platform. Enterprises use it to streamline supplier payments, mass payouts, and AP operations across international markets — replacing manual finance processes with automated, audit-ready workflows. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Warsaw, Poland On behalf of FinTech Client # 9, SD Solutions is looking for a talented QA Engineer (Manual & Automation) SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Test new features by hand, deeply: exploratory testing of long, multi-role flows (pricing, eligibility, documents) Build and own automation: Playwright + TypeScript E2E and API tests, running in CI Keep the suite trustworthy: hunt down flaky tests, maintain selectors and test data, keep regression fast Own the release: run the QA board, test plans and regression, and give the go/no-go before every deploy Investigate production issues: use Sentry, Datadog, and PostHog to find the error, the logs, and the user session, reproduce it, and hand developers a ticket they can fix right away Requirements: 3–5 years in QA, with real, recent experience in both manual and automated testing Hands-on test automation with Playwright in TypeScript or JavaScript Comfortable with Git and CI (GitHub Actions or similar) API testing experience (Postman, pytest or similar) and solid SQL to verify data directly in the database A sharp eye for business-logic edge cases: states, roles, calculations, and flows that break halfway Understanding of how a financial company works: money flows, compliance, and why one wrong number matters Clear test plans, test cases and bug reports that a developer can act on without a follow-up question Daily use of AI tools in QA work (Claude Code, Cursor, Copilot or similar) to write tests, generate data and find gaps Detail-obsessed, and knows which details matter to the business Confident saying “not ready,” and explaining why calmly, with evidence Strong team player who works with developers, not against them Proven remote work: has tested and shipped for years from a home office, communicates in writing by default, and does not need someone nearby to stay unblocked Excellent English, written and live Organized, independent, and quick to learn a complex domain Advantages: US mortgage industry experience Built QA from scratch: planned how to cover a platform (test strategy, flows, regression scope) and ran it in Jira and Confluence Performance testing (k6) Security testing basics Python About the company: A direct marketplace for whole-loan mortgage transactions, providing lenders and investors with smarter pricing, automated eligibility assessment, and end-to-end transaction management — built to modernize an industry still heavily reliant on manual processes. The R&D team is based in Israel and works closely with colleagues in the US. This is a fully remote, long-term B2B contractor role paid in EUR, with real ownership of QA processes, tools, and standards. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Poland; Bulgaria On behalf of SafetyTech Client #1 , SD Solutions is looking for a highly motivated and technically proficient Windows Malware Researcher to join our security research division . SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. This role is dedicated to determining the true intent behind cybersecurity prompts submitted to an AI system that the system could not confidently classify as benign or malicious, with a focus on Windows malware research. You need to be independent, attentive to details, organized, eager to learn new things, and eager to research and solve complex problems. Responsibilities: Review cybersecurity prompts submitted to an AI system that the system could not confidently classify as benign or malicious Determine the underlying intent and goal behind each prompt, and assess whether the user is pursuing a legitimate purpose or an intent to cause harm Apply deep domain expertise to judge the technical context, specificity, and real-world uplift a response would give an attacker Annotate each prompt with an intent label and a clear written rationale, following the project guidelines Independently annotate the same prompts as a second researcher; cases where researchers disagree are escalated to a reviewer Flag ambiguous cases, emerging attack techniques, and gaps in the guidelines, and help improve them Requirements: Minimum of 5 years of proven , hands-on experience in Windows malware analysis and research Strong command of Windows internals and the Win32/NT API, including process injection, persistence, privilege escalation, and EDR/AV evasion techniques Static and dynamic analysis of PE files, including unpacking, deobfuscation, and sandbox and debugger use (x64dbg, IDA, Ghidra) Experience with major malware families and categories: loaders, infostealers, RATs, ransomware, and C2 frameworks Ability to write YARA rules and extract IOCs and TTPs mapped to MITRE ATT&CK Strong analytical judgment: able to infer a user's underlying goal from a short prompt and separate defensive, educational, and research use from attack preparation Clear written communication in English, with the ability to document your reasoning concisely Nice to have: GIAC GREM, eCMAP, GIAC GCFA Demonstrated online achievements, write-ups, or contributions on platforms such as HackTheBox, Pwn2Own, TryHackMe, Bug Bounty programs, or published security research. About the company: A company building specialized evaluation infrastructure for AI safety and robustness testing. Their platform simulates adversarial conditions used by AI development teams to validate agent behavior before deployment. Currently expanding a freelance contributor pool for scenario and environment development. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Tbilisi, Georgia SD Solutions is looking for a talented Content Creator & Multimedia Specialist. You will own the end-to-end media creation process - from concept and scriptwriting to filming, editing, and distribution. You will serve as one of the visual and voice representatives of SD Solutions on camera, creating engaging social media content, managing our website copy, and designing sleek internal communication assets. In this role, adaptability is key: you will actively incorporate AI tools into your creative workflows (for content generation, script brainstorming, visual assets, and automation) to scale our output while maintaining a human-centric, high-quality brand voice. At SD Solutions, we empower tech companies and high-growth businesses by building top-tier remote software engineering teams and delivering custom tech solutions. We sit at the intersection of technology, talent, and business growth. We are looking for an adaptable, tech-savvy, and forward-thinking Content Creator & Multimedia Specialist to elevate our digital presence, leverage modern AI technologies, showcase our workplace culture, and produce high-impact content across our digital channels. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: 1. Video Production & On-Camera Presence End-to-End Video Production: Plan, shoot, and edit high-quality long-form and short-form video content. On-Camera Talent: Comfortably present on camera as a brand host/ambassador for video updates, interviews, employer branding, and educational shorts. Post-Production Excellence: Execute video editing, audio enhancement, motion graphics, and captioning using industry-standard tools. 2. AI-Driven Content Workflows & Innovation AI Tool Integration: Adapt to emerging AI technologies (e.g., LLMs, generative video/image tools, AI voice/editing assistants) to streamline ideation, scriptwriting, storyboard creation, and visual production. Creative Agility: Proactively experiment with new generative AI tools and social platform trends to keep SD Solutions ahead of industry standards. 3. Social Media Management & Distribution Manage content calendar execution across TikTok, Instagram, Facebook, LinkedIn, and YouTube . Tailor content assets specifically for each platform’s best practices (e.g., professional B2B insights for LinkedIn, engaging behind-the-scenes and tech culture clips for TikTok/Instagram Reels). Monitor channel analytics and user engagement to iterate and continuously optimize media performance. 4. Website Content Management Publish, refresh, and maintain written and visual content across sdsolutions.tech . Copyedit, proofread, and format blog posts, landing pages, case studies, and service offerings to ensure clarity, brand alignment, and SEO optimization. Audit existing web content regularly to maintain high standards of quality and visual appeal. 5. Internal Branding & Design Design branded visual materials for internal communications, employee announcements, company newsletters, and presentation decks. Ensure visual brand consistency across both external marketing and internal team channels. Requirements: Experience: 2+ years of proven experience in video production, video editing, and digital content creation (agency, B2B, or tech sector experience is a strong plus). AI Literacy & Adaptability: High adaptability to new technologies with a strong interest or hands-on experience in using AI tools to enhance creative productivity and content creation. Technical Skills: Proficiency with professional cameras, lighting, and audio equipment. Strong expertise in video editing software (Adobe Premiere Pro, Adobe Photoshop, Canva, or equivalent tools). On-Camera Capability: Comfortable, articulate, and confident presenting complex tech or corporate topics on camera. Platform Mastery: Deep understanding of algorithms, trends, formats, and best practices across TikTok, Instagram Reels, YouTube Shorts, LinkedIn, and Facebook. CMS & Copywriting: Basic experience working with modern CMS platforms and strong copyediting skills in English. Languages: Professional working proficiency in English (written and verbal). About the company: SD Solutions is a turnkey staffing service that helps product companies to expand their teams and develop. We are a team of young and passionate professionals who work for the result. We provide a full social package with paid vacation, sick leave, and national holidays, and medical insurance after the trial period. Our clients are top-notch companies and start-ups that bring future technologies into today’s life. We are proud of being dedicated to the latest generation of cybersecurity, fintech, health tech, AI solutions , and more. We have clients all over the globe: The USA, the UK, Canada, Malta, Bulgaria, Israel, among others. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Poland; Bulgaria On behalf of SafetyTech Client #1 , SD Solutions is looking for a highly motivated and technically proficient Vulnerability Researcher to join our security research division . SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. We are seeking a highly motivated and technically proficient Vulnerability Researcher to join our security research division. This role is dedicated to determining the true intent behind cybersecurity prompts submitted to an AI system that the system could not confidently classify as benign or malicious, with a focus on vulnerability research, exploit development, and reverse engineering. You need to be independent, attentive to details, organized, eager to learn new things, and eager to research and solve complex problems. Responsibilities: Review cybersecurity prompts submitted to an AI system that the system could not confidently classify as benign or malicious Determine the underlying intent and goal behind each prompt, and assess whether the user is pursuing a legitimate purpose or an intent to cause harm Apply deep domain expertise to judge the technical context, specificity, and real-world uplift a response would give an attacker Annotate each prompt with an intent label and a clear written rationale, following the project guidelines Independently annotate the same prompts as a second researcher; cases where researchers disagree are escalated to a reviewer Flag ambiguous cases, emerging attack techniques, and gaps in the guidelines, and help improve them Requirements: Minimum of 5 years of proven, hands-on experience in vulnerability research and reverse engineering Proven ability to discover vulnerabilities through fuzzing, static and dynamic analysis, and patch diffing Exploit development experience, including memory corruption, heap exploitation, ROP, and mitigation bypasses (ASLR, DEP, CFI) Fluent use of IDA, Ghidra, Binary Ninja, and debuggers (WinDbg, GDB, LLDB) on x86/x64 and ARM binaries Understanding of the CVE lifecycle, n-day versus 0-day work, and how public PoCs are weaponized Strong analytical judgment: able to infer a user's underlying goal from a short prompt and separate defensive, educational, and research use from attack preparation Clear written communication in English, with the ability to document your reasoning concisely Nice to have: OSED, OSEE, GIAC GXPN Demonstrated online achievements, write-ups, or contributions on platforms such as HackTheBox, Pwn2Own, TryHackMe, Bug Bounty programs, or published security research About the company: A company building specialized evaluation infrastructure for AI safety and robustness testing. Their platform simulates adversarial conditions used by AI development teams to validate agent behavior before deployment. Currently expanding a freelance contributor pool for scenario and environment development. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Poland; Bulgaria On behalf of SafetyTech Client #1 , SD Solutions is looking for a highly motivated and technically proficient Enterprise Red Teaming to join our security research division . SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. This role is dedicated to determining the true intent behind cybersecurity prompts submitted to an AI system that the system could not confidently classify as benign or malicious, with a focus on enterprise red teaming. You need to be independent, attentive to details, organized, eager to learn new things, and neager to research and solve complex problems. Responsibilities: Review cybersecurity prompts submitted to an AI system that the system could not confidently classify as benign or malicious Determine the underlying intent and goal behind each prompt, and assess whether the user is pursuing a legitimate purpose or an intent to cause harm Apply deep domain expertise to judge the technical context, specificity, and real-world uplift a response would give an attacker Annotate each prompt with an intent label and a clear written rationale, following the project guidelines Independently annotate the same prompts as a second researcher; cases where researchers disagree are escalated to a reviewer Flag ambiguous cases, emerging attack techniques, and gaps in the guidelines, and help improve them Requirements: Minimum of 5 years of proven , hands-on experience in enterprise red teaming and adversary emulation Deep knowledge of Active Directory attack paths, Kerberos abuse, credential access, lateral movement, and privilege escalation Experience operating C2 frameworks (Cobalt Strike, Sliver, Mythic, Havoc) and building payloads and loaders that evade EDR/AV Practical phishing and social engineering tradecraft, initial access techniques, and operational security (OPSEC) Fluency with the MITRE ATT&CK framework and the ability to tell red team operations from real-world intrusion activity Strong analytical judgment: able to infer a user's underlying goal from a short prompt and separate defensive, educational, and research use from attack preparation Clear written communication in English, with the ability to document your reasoning concisely Nice to have: OSEP, OSCP, CRTO Demonstrated online achievements, write-ups, or contributions on platforms such as HackTheBox, Pwn2Own, TryHackMe, Bug Bounty programs, or published security research. About the company: A company building specialized evaluation infrastructure for AI safety and robustness testing. Their platform simulates adversarial conditions used by AI development teams to validate agent behavior before deployment. Currently expanding a freelance contributor pool for scenario and environment development. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Medellin, Colombia; Brasília, Brazil; Buenos Aires, Argentina On behalf of CommunityTech Client #1 , SD Solutions is looking for a talented Operations Manager & Right Hand to the Founder We are hiring a full-time Operations Manager to be Tal's right hand. You will run the day-to-day of the business so Tal can focus on vision, partnerships, and content. You will manage the team, own the operations of CommunityTech Client #1 , and bring your own ideas to the table. You will work directly with Tal and also with her team, think like an owner, and grow with the company as it expands into new cities and offerings. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Run operations and the team Manage the team and freelancers day-to-day: priorities, deadlines, weekly check-ins, and accountability Build and own systems and workflows so the business runs smoothly without Tal in every detail Track projects, budgets and KPIs, and report progress to Tal each week (Claude can do it) Run CommunityTech Client #1 Own the member journey: applications, onboarding, personal welcomes and retention Plan and run in-person events, VIP dinners and online Power Hours in LA, and support the New York chapter Keep the community active on Skool, WhatsApp and other channels, and spot members to spotlight Manage relationships with sponsors and partners Content, social media and AI Work with Tal on the content calendar across Instagram, TikTok, LinkedIn and the newsletter Use and improve our AI tools, agents and automations for content, CRM, email and member operations Keep up with new AI tools and suggest how we can use them Ideation and growth Bring new ideas for events, offers, partnerships, and revenue, and turn the best ones into plans Act as Tal's thought partner on strategy and help make decisions happen fast Represent the Club and Tal at events and meetings when needed Requirements: 4+ years in operations, community, or social media roles, with at least 2 years managing people or projects Hands-on with AI: you use tools like ChatGPT, Claude, and automation platforms every day and love finding new ones Strong in social media: you understand Instagram, TikTok, and LinkedIn, content calendars, and what makes content perform Experience building and running a community, membership, or events program Highly organized, a clear communicator, and calm when juggling many moving parts A self-starter who brings ideas, not just tasks, and follows through Entrepreneurial: startup, agency, or small business experience is a big plus About the company: A media company built around making AI practical for business builders. The flagship is a paid, application-only community for women founders, entrepreneurs, and creators, offering an AI, marketing, branding, and business growth toolkit alongside live sessions, in-person events, and VIP gatherings. The community has expanded to multiple city chapters. Additional properties include a newsletter with 10,000+ subscribers, a content platform with 350+ articles, and a large social media presence across major platforms. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Warsaw, Poland On behalf of WaterTech Client #1 , SD Solutions is looking for a talented Process Engineer You will be responsible for the design of water desalination/wastewater treatment plants, ensuring compliance with client specifications, project schedule, quality standards, and budget requirements. The role focuses on delivering cost-effective engineering solutions while providing technical support throughout all phases of the project design. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Mass balances and Process Flow Diagram (PFD). Hydraulic profile Preliminary plant layout P&ID Hydraulic calculations, including flow rates, pressures, flow velocities, pipe sizing, and material selection. Line list, equipment list, motor list, instrument list, valve list, and I/O list. Technical specifications for equipment, instrumentation, and valves. Provide technical support to the Procurement Department for equipment selection and supplier evaluations. Sequence of Operations (SOO). Plant commissioning and start-up procedures. Operation and Maintenance (O&M) manual of the plant. Participate in technical meetings and engineering status updates. Work within the existing project engineering team, reporting to a project manager and lead engineer. Provide on-call support during project launches, as needed. Support plant commissioning through on-site business trips when required (not mandatory at the outset). Requirements: Education Bachelor's degree in Environmental Engineering/Chemical Engineering/Water and Wastewater Engineering - mandatory. Professional Experience Minimum of 10 years of experience in the water/wastewater treatment industry. Minimum of 10 years of experience working in engineering project companies - mandatory. Hands-on experience in plant commissioning and start-up - significant advantage Required Skills High level of English proficiency (technical English). Strong knowledge of water/wastewater treatment processes. Proven experience in: PFDs, mass & energy balances, P&IDs, Data sheets, Working with equipment suppliers and technical evaluations. Strong analytical and problem-solving skills. Excellent self-learning ability. Strong organizational and planning skills. Proficiency in preparing technical presentations. Highly motivated, proactive, and diligent. Strong teamwork and communication skills. Tools & Systems Proficiency in AutoCAD PLANT 3D – advantage. Proficiency in MS Office. Ability to work within company systems (shared folders) via provided credentials. Work Arrangement Working hours aligned with Israel (Israel Standard Time) - preferred. Availability for on-call support during project launches. Willingness to travel for commissioning-related business trips when required (not mandatory at the outset). About the company: A water solutions company offering end-to-end desalination, water treatment, and wastewater treatment services — from design and engineering through construction, operations, and maintenance, including full BOT (Build-Operate-Transfer) projects. The company has delivered projects at varying scales globally, from mega-scale installations to prefabricated units, with a focus on sustainability, energy efficiency, and ESG-aligned outcomes. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Serbia; Armenia; Bulgaria On behalf of SafetyTech Client #1 , SD Solutions is looking for a talented Adversarial Task Writer for AI Security RL Gyms. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: You design prompt injection scenarios in YAML, run them against frontier models, validate success rates, and submit passing tasks. 5 high-quality tasks per week (full-time equivalent). Per-task compensation, paid on acceptance. Requirements: Adversarial mindset: you think like an attacker and understand how to exploit an AI agent’s helpfulness, authority assumptions, or trust in its environment Prompt injection expertise: direct (role-play, encoding, context flooding) and indirect/environment-embedded (poisoned tool responses, malicious content in documents, cross-context leakage) Technical writing in YAML Comfortable with Docker, CLI tools, and running systematic tests against multiple models Domain realism in at least one vertical: e-commerce, finance, HR, enterprise SaaS, healthcare, travel Background in pentesting, appsec, LLM security research, or red teaming strongly preferred The Task You build adversarial prompt injection tasks for Alice’s RL Gym platform. Each task is a self-contained YAML scenario simulating a realistic AI agent deployment, testing whether the agent can be manipulated into violating its safety policies. About the company: A company building specialized evaluation infrastructure for AI safety and robustness testing. Their platform simulates adversarial conditions used by AI development teams to validate agent behavior before deployment. Currently expanding a freelance contributor pool for scenario and environment development. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Germany On behalf of HealthTech Client #3 , SD Solutions is looking for a highly skilled and motivated Sales & Business Development. This is first Company's hire outside Israel and the US. You will build the German market from zero. You will own the go-to-market plan for Germany, not just execute a plan handed to you. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: This is a hybrid, hands-on role spanning sales, customer success, marketing, and procurement strategy. The Company is looking for an entrepreneurial, self-driven builder who will: open the market through direct hospital engagement and reseller partnerships land the first customers lay the foundation for the product's growth in the region You will bring commercial curiosity, strong execution skills, and practical experience with advanced AI tools, intelligent agents, and AI-assisted development. What You Will Do: Shape and execute the go-to-market plan for Germany by identifying priority segments, target accounts, relevant use cases, and effective routes to market. Build qualified pipeline through targeted outbound prospecting, referrals, events, and partner introductions. Engage healthcare executives and operational, clinical, IT, and procurement stakeholders. Lead discovery to understand customer needs, hospital procurement cycles, and buying processes. Develop a procurement strategy for each opportunity, structuring pilots and deals to move efficiently through hospital purchasing processes. Build relationships with resellers, partners, and distributors, support their enablement, and turn joint account plans into qualified opportunities. Develop pitches, demonstrations, and business cases with the Solutions and Product teams. Advance opportunities toward commercial agreements with the Director of Sales EMEA. Drive local marketing: events, content, LinkedIn presence, and messaging tailored to the German healthcare market. Support early customer success: make sure pilots are delivered well, turn them into full contracts, and coordinate handoffs with Solutions and Customer Success. Use AI tools and intelligent agents (e.g. Claude, ChatGPT) for market research, account preparation, outreach personalization, and workflow automation. Use vibe coding tools (e.g. Lovable, Base44) to build simple demo prototypes and internal sales tools. Maintain accurate CRM records (Salesforce) and forecasts, track pipeline and commercial targets, and share market feedback with the team. Travel regularly, approximately 30–40% (up to 50%+ for candidates based outside Germany), for customer meetings Requirements: 1–3 years of B2B sales or business development experience, with evidence of generating qualified opportunities and advancing them toward commercial outcomes. Experience in healthcare, health-tech, medtech, medical devices, or clinical operations is strongly preferred but not a hard requirement. You should be able to understand operational challenges. Familiarity with hospital procurement cycles and reseller/distributor networks. A practical understanding of go-to-market strategy, customer segmentation, positioning, and market entry. Hands-on proficiency with advanced AI tools (Claude, ChatGPT, Lovable, Base44 or similar), including building or configuring intelligent agents and using vibe coding to create prototypes or automate tasks. Be ready to share concrete examples. Salesforce proficiency (primary CRM). Experience with HubSpot, LinkedIn Sales Navigator, and sales intelligence tools is a plus. Fluent German and strong business English. Strong communication and presentation skills, with the ability to build credibility with senior stakeholders and work independently in a growing startup. A hungry, creative, initiative-taking startup mindset, comfortable building from scratch with limited structure. Location: based in Germany is strongly preferred. We will consider candidates in neighboring countries (e.g. France, Switzerland) who bring strong German market connections and are willing to travel 50%+. Advantages: Sales or market development experience in Germany/DACH or wider Europe. Experience working with partners, resellers, or distributors to generate and progress business opportunities. Familiarity with German healthcare buying processes and tender regulations. Experience working with Israeli startups or international teams, and an existing network in European healthcare. About the company: An AI-driven startup focused on optimizing healthcare operations. The platform applies artificial intelligence, network science, and advanced optimization algorithms to help healthcare providers improve planning, scheduling, and operational efficiency — enabling better patient care through smarter resource management. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Medellin, Colombia; Buenos Aires, Argentina; Mexico City, Mexico; Brasilia, Brazil On behalf of DataTech Client #1 , SD Solutions is looking for a talented Technical Project Manager to lead client implementations of a product, a Master Data Management (MDM) platform that runs inside each client's own Databricks workspace and cloud environment. You will own delivery from kickoff to go-live: planning the work, coordinating Frisco Analytics engineers with client data, security, and business teams, and keeping everyone clear on status, risks, and decisions. Because the platform is deployed in the client's environment, much of the work is shared with client teams, so clear and steady communication matters as much as technical fluency in this role. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Delivery and planning Run two to three concurrent product implementations end to end: scope, plan, schedule, budget, and go-live. Break each engagement into workstreams such as environment setup, source system onboarding, match tuning, data steward enablement, and production cutover. Track milestones, dependencies and resourcing, and fix slippage early rather than reporting it late. Manage scope and change requests through a clear, documented process. Client and stakeholder coordination Serve as the day-to-day point of contact for client sponsors, data owners, platform administrators, and business data stewards. Coordinate the work clients own in their own environment, such as Databricks workspace access, Unity Catalog permissions, and cloud infrastructure, so it lands on time. Facilitate decisions on match rules, confidence thresholds, and steward review workflows, and record who decided what and why. Lead steering committee meetings and executive readouts. Security and compliance support Work with Frisco Analytics and product teams to support client security reviews and due diligence questionnaires during onboarding. Ensure implementation team members follow the access, data handling, and confidentiality requirements that apply to client engagements. Route security incidents or concerns to the right owners promptly. Team leadership Coordinate a delivery team of data engineers and consultants without direct reporting authority. Run sprint ceremonies, stand-ups and retrospectives, and keep project tooling and documentation current. Capture lessons learned to improve Frisco Analytics' implementation playbook. How you'll communicate Strong communication is the core skill of this role. You will be the person clients and engineers rely on to know where things stand and what happens next. Translate between audiences. Explain entity matching, golden records, and access permissions to business sponsors in plain language and turn business needs into clear requirements for engineers. Write clearly. Produce concise status reports, RAID logs, decision records, meeting notes, and project plans that a busy executive can scan in two minutes. Run focused meetings. Set agendas, keep discussions on track, close with owners and dates, and send follow-ups the same day. Deliver hard news early. Raise risks, delays, and scope issues directly, with options and a recommendation, before they become surprises. Listen and ask good questions. Uncover unstated requirements, client constraints, and concerns from security and governance teams. Hold firm, kindly. Push back on scope creep and unrealistic dates while keeping the relationship strong. Present with confidence. Lead steering committees, demos, and executive readouts for client leadership. Requirements: 4 to 7 years of experience in project management, with at least 3 years managing client-facing technical or data projects. A track record of delivering data platform, data integration, analytics, or enterprise software implementations on time and within budget. Working knowledge of cloud data platforms (Databricks, Snowflake or similar) and at least one major cloud provider (AWS or Azure). Understanding of data concepts such as data quality, data governance, role-based access control, and handling of personal data (PII). Comfort with both Agile and Waterfall delivery, and the judgment to blend them for a client's needs. Excellent written and verbal English, with examples of client-facing reports, presentations, or executive updates you have owned. Experience with project tooling such as Jira, Confluence, Smartsheet, or MS Project. A bachelor's degree in computer science, information systems, engineering, business, or equivalent experience. Advantages: Experience implementing Master Data Management (MDM), entity resolution, or customer 360 solutions. Hands-on familiarity with Databricks Unity Catalog, Delta Lake, or Databricks workflows. Exposure to AI or machine learning features in enterprise software, including how to explain human review and auditability to clients. Experience supporting client security reviews, vendor due diligence, or compliance requirements such as SOC 2. A PMP, PMI-ACP, Certified ScrumMaster (CSM), or similar certification. Consulting or systems integrator background, working across several clients at once. About the company: A Databricks-native SaaS platform built to consolidate enterprise data into a single AI-ready layer. The product covers three domains: master data management (MDM), relationship graphs, and product information management (PIM) — all governed and deduplicated via LLMs and running natively on the Databricks Lakehouse. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Manila, Philippines On behalf of WorkforceTech Client #1 , SD Solutions is looking for a talented Professional Services Manager (combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support. You will meet clients on video calls to understand how their business operates and configure the system together with them in real time — acting as a trusted guide who keeps things clear, simple, and practical, even for non-technical users. At the same time, you will work behind the scenes on execution: receiving clear requirements and ensuring the system is configured accurately, completely, and ready to use before the customer logs in. Your goal is straightforward: When the interaction ends (whether live call or backend task), the customer’s account is fully usable for daily operations — nothing half-done. Your work prevents rework, confusion, and customer frustration. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Lead live onboarding and training sessions with customers via video calls (Zoom / Google Meet), understand their business workflows, and configure the system in real time Configure Connecteam based on provided requirements (both live and offline): time clocks & attendance rules, schedules & shifts, PTO & payroll policies, forms, checklists, permissions, groups & roles Build and set up schedules, rules, forms, templates, and policies Upload and manage employee data accurately (via Excel/CSV imports, data migrations from other systems) Assist customers with data transitions (e.g., importing schedules from Excel) Perform QA and thorough review of setups before go-live; identify blockers and missing inputs early Advise customers on best practices to ensure successful adoption Clearly document everything configured and any remaining action items Coordinate closely with Customer Success, Online/Offline teams, and other departments for smooth handoffs and follow-ups Ensure the customer’s account is fully ready for daily operations immediately after onboarding Requirements: 1+ year of experience in SaaS onboarding, implementation, professional services, technical support, or back-office configuration (required) Strong technical aptitude and exceptional attention to detail Native or near-native English level with excellent presentation and communication skills Confidence working directly with customers (often non-technical frontline managers) Ability to break down complex requirements into clear, actionable steps Highly organized, consistent, and reliable Fast learner, very tech-savvy, quick to master new tools and systems Comfortable working US hours (CST/EST time zone) – required for live calls Previous experience with SaaS configuration, operations, or back-office support – big plus Advantages: Connecteam platform (web + mobile, online/offline capabilities) Excel/CSV for data uploads Task & project management: Monday.com, Trello, etc. CRM: HubSpot (familiarity) Video conferencing: Zoom / Google Meet Documentation: Notion, Google Docs AI tools are encouraged and welcomed to boost efficiency About the company: A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Poland; Serbia; Georgia On behalf of UrbanRenewArch Client #1 , SD Solutions is looking for a talented Architect (Revit / BIM). SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. We are looking for an experienced architect with strong Revit skills to join BD Arch remotely. You will build and develop Revit models and produce permit-stage drawings for residential and commercial projects in Israel. You will also coordinate the BIM model with the project’s engineering consultants. Depending on the size and complexity of a project, you will work on your own or as part of a team. An in-house BD Arch architect will always be your point of contact and will guide you on each municipality’s requirements. Responsibilities: Build Revit models from scratch for new projects Continue and develop existing Revit projects Convert AutoCAD projects into clean, well-structured Revit models Produce permit-stage drawings (floor plans, sections, elevations) for Israeli municipalities, following the guidance of the in-house team Keep Revit models clean and accurate so that structural, MEP and other consultants can use them directly Coordinate BIM with consultants: check infrastructure and systems, find clashes, and make sure all disciplines fit together Work with both cloud-based BIM projects (shared with consultants) and local, offline Revit projects Keep drawings and documentation to a high standard of quality Communicate clearly in professional English with the in-house team and consultants Requirements: Bachelor’s or Master’s degree in Architecture At least 5 years of professional experience as an architect Expert-level Revit skills: this is the main tool for the role Strong AutoCAD skills, including moving AutoCAD drawings into Revit Hands-on experience with BIM coordination and with BIM cloud environments (e.g., BIM 360 / Autodesk Construction Cloud) Proven experience producing permit or authority-submission drawings Good knowledge of construction methods, materials and coordination between disciplines Fluent professional English, written and spoken Able to work independently, manage several projects and meet deadlines Advantages: Experience with residential, urban renewal or mixed-use projects Experience working with several Revit versions Comfortable using AI tools in the workflow, for example to translate Hebrew text in plans. Hebrew is not required. Experience with rendering and visualization tools (Enscape, Lumion, Twinmotion, V-Ray) and Adobe Creative Suite Familiarity with Navisworks, Dynamo or similar BIM automation tools Before application please prepare: Your CV Your portfolio Revit drawing samples, including floor plans and sections About the company: An architecture firm specializing in urban renewal, with expertise in demolish-and-rebuild residential programs and building seismic reinforcement and renewal projects. The firm partners with leading property developers across multiple active projects and is expanding its remote team. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Warsaw, Poland On behalf of FinTech Client #3 , SD Solutions is looking for a talented Backend Engineer This position offers a unique opportunity to work at the intersection of technology, compliance, and data. As a Senior BE Engineer , you will take ownership of ensuring the integrity of critical processes - such as Compliance Control, Due Diligence, Legal Automation, and more. You will be responsible for the full lifecycle of these systems, driving both architectural modernization and day-to-day stability. Your work will range from designing new automated capabilities to rigorously refactoring existing flows, deep-diving into complex logic to optimize alerts, and ensuring our production environment remains robust at scale. We are looking for someone who enjoys diversity, wants to understand the "business behind the code," and is eager to replace manual operations with sophisticated, event-driven automation. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Design & Build : Lead the design and implementation of backend systems and scalable microservices that ensure regulatory compliance and legal process automation (e.g., IVV, Due Diligence). Data Integrity & Scale : Work with large datasets and oversee complex data pipelines, ensuring absolute data integrity across critical financial systems. Drive Modernization : Lead engineering modernization efforts, including significant refactoring of legacy code and migration to a modern, distributed architecture to improve system resilience. Automation & Integration : Replace manual operations with event-driven automation (Kafka) and maintain robust integrations with third-party providers (Verdata, Salesforce, and more) to support business scale. Cross-Functional Collaboration : Collaborate closely with Legal, Compliance, and engineering teams to translate complex regulatory requirements into accurate, high-quality technical solutions. Requirements: 5+ years of experience in Software Development (Backend focused). Strong proficiency in Java or Kotlin in production environments. System Design : Experience in building scalable APIs, working with microservices, and understanding distributed systems. Experience with AWS and cloud-based infrastructure. Ownership Mindset : We don’t just resolve tickets; we look at the bigger picture, understand the business logic, and take responsibility for the quality of our delivery. Excellent problem-solving and system design skills. B.Sc. in Computer Science or equivalent practical experience. Fluent in English, both written and spoken. Advantages: Strong proficiency in SQL and experience working with relational databases . Python. Experience with Snowflake, Spark, or DBT . Experience with Event-Driven Architecture and Kafka . Background in Fintech , Banking , or regulatory environments . Experience with AI development tools like Cursor and Claude Code . About the company: A fintech company that builds point-of-sale financing and consumer credit products for everyday service businesses. Their solution is deployed at thousands of service locations — including auto service centers, dental offices, optical clinics, and veterinary practices — and is managed through a no-fee mobile credit card. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Warsaw, Poland; Serbia; Romania On behalf of AdTech Client #1 , SD Solutions is looking for a Senior AI Engineer to join Gen AI team within the Apps Engineering Group in Tel Aviv. You will join a team that is developing Nexxen's next-generation Conversational Agents, designed for seamless integration across our platforms. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Develop and implement innovative AI-driven solutions to advance platform capabilities. Work closely with different stakeholders, including developers, product managers, and business operations, to align goals and outcomes. Lead the development of Conversational Agents, from concept design to production deployment. Explore and research advanced AI technologies and integrate with external APIs and services. Lead and mentor other developers, providing guidance and expertise on complex projects. Requirements: BSc in Computer Science or related degree. 6+ years of experience in building customer-facing full-stack applications. 2+ years of hands-on experience with Python- a must! Deep understanding of large language model (LLM) core concepts and usage, including prompting and reasoning strategies - a must! Proficiency with SQL and NoSQL databases Experience in designing agentic workflows- an advantage Experience with Node.js, particularly Nest.js Experience with Langchain or Langraph - an advantage Excellent spoken and written English skills. Proactive, collaborative mindset with a passion for impacting engineering teams, products, and customers. About the company: A large-scale advertising technology company building audience intelligence and campaign automation tools for brands, agencies, and publishers across multiple digital channels. The platform processes vast data volumes to enable programmatic decisions and measurable business outcomes at a global level. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Tbilisi, Georgia On behalf of WorkforceTech Client #1 , SD Solutions is looking for a talented Professional Services Manager (combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support. You will meet clients on video calls to understand how their business operates and configure the system together with them in real time — acting as a trusted guide who keeps things clear, simple, and practical, even for non-technical users. At the same time, you will work behind the scenes on execution: receiving clear requirements and ensuring the system is configured accurately, completely, and ready to use before the customer logs in. Your goal is straightforward: When the interaction ends (whether live call or backend task), the customer’s account is fully usable for daily operations — nothing half-done. Your work prevents rework, confusion, and customer frustration. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Lead live onboarding and training sessions with customers via video calls (Zoom / Google Meet), understand their business workflows, and configure the system in real time Configure Connecteam based on provided requirements (both live and offline): time clocks & attendance rules, schedules & shifts, PTO & payroll policies, forms, checklists, permissions, groups & roles Build and set up schedules, rules, forms, templates, and policies Upload and manage employee data accurately (via Excel/CSV imports, data migrations from other systems) Assist customers with data transitions (e.g., importing schedules from Excel) Perform QA and thorough review of setups before go-live; identify blockers and missing inputs early Advise customers on best practices to ensure successful adoption Clearly document everything configured and any remaining action items Coordinate closely with Customer Success, Online/Offline teams, and other departments for smooth handoffs and follow-ups Ensure the customer’s account is fully ready for daily operations immediately after onboarding Working hours: 12 PM - 9 PM Tbilisi time Requirements: 1+ year of experience in SaaS onboarding, implementation, professional services, technical support, or back-office configuration (required) Strong technical aptitude and exceptional attention to detail Native or near-native English level with excellent presentation and communication skills Confidence working directly with customers (often non-technical frontline managers) Ability to break down complex requirements into clear, actionable steps Highly organized, consistent, and reliable Fast learner, very tech-savvy, quick to master new tools and systems Comfortable working US hours (CST/EST time zone) – required for live calls Previous experience with SaaS configuration, operations, or back-office support – big plus Shared Tools & Stack: Connecteam platform (web + mobile, online/offline capabilities) Excel/CSV for data uploads Task & project management: Monday.com, Trello, etc. CRM: HubSpot (familiarity) Video conferencing: Zoom / Google Meet Documentation: Notion, Google Docs AI tools are encouraged and welcomed to boost efficiency About the company: A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Colombia; Argentina; Brazil On behalf of WorkforceTech Client #1 , SD Solutions is looking for a talented Professional Services Manager (combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support. You will meet clients on video calls to understand how their business operates and configure the system together with them in real time — acting as a trusted guide who keeps things clear, simple, and practical, even for non-technical users. At the same time, you will work behind the scenes on execution: receiving clear requirements and ensuring the system is configured accurately, completely, and ready to use before the customer logs in. Your goal is straightforward: When the interaction ends (whether live call or backend task), the customer’s account is fully usable for daily operations — nothing half-done. Your work prevents rework, confusion, and customer frustration. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Lead live onboarding and training sessions with customers via video calls (Zoom / Google Meet), understand their business workflows, and configure the system in real time Configure Connecteam based on provided requirements (both live and offline): time clocks & attendance rules, schedules & shifts, PTO & payroll policies, forms, checklists, permissions, groups & roles Build and set up schedules, rules, forms, templates, and policies Upload and manage employee data accurately (via Excel/CSV imports, data migrations from other systems) Assist customers with data transitions (e.g., importing schedules from Excel) Perform QA and thorough review of setups before go-live; identify blockers and missing inputs early Advise customers on best practices to ensure successful adoption Clearly document everything configured and any remaining action items Coordinate closely with Customer Success, Online/Offline teams, and other departments for smooth handoffs and follow-ups Ensure the customer’s account is fully ready for daily operations immediately after onboarding Requirements: 1+ year of experience in SaaS onboarding, implementation, professional services, technical support, or back-office configuration (required) Strong technical aptitude and exceptional attention to detail Native or near-native English level with excellent presentation and communication skills Confidence working directly with customers (often non-technical frontline managers) Ability to break down complex requirements into clear, actionable steps Highly organized, consistent, and reliable Fast learner, very tech-savvy, quick to master new tools and systems Comfortable working US hours (CST/EST time zone) – required for live calls Previous experience with SaaS configuration, operations, or back-office support – big plus Shared Tools & Stack: Connecteam platform (web + mobile, online/offline capabilities) Excel/CSV for data uploads Task & project management: Monday.com, Trello, etc. CRM: HubSpot (familiarity) Video conferencing: Zoom / Google Meet Documentation: Notion, Google Docs AI tools are encouraged and welcomed to boost efficiency About the company: A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.