SRE-инженер вакансии - в офисе

Ищем SRE-инженера в команду, которая занимается разработкой и поддержкой высоконагруженных продуктов для крупных международных компаний, преимущественно в сфере развлекательных онлайн-сервисов. - Оптимизировать доставку контента: от CDN до конечного пользователя.

Мы ищем специалиста, который проектирует надёжные системы и предотвращает возникновение проблем до их появления. Кого мы ищем: Проактивного инженера, который смотрит на 3 шага вперед.

• Администрировать, поддерживать и оптимизировать облачные платформы и инфраструктуру. • Настраивать, конфигурировать, поддерживать и совершенствовать CI/CD- и GitOps-пайплайны.

На этой позиции вы будете отвечать за администрирование облачных платформ, автоматизацию CI/CD, Infrastructure as Code, контейнеризированные среды. Важной частью роли станет обеспечение стабильной и эффективной инфраструктуры для BI-сервисов, data-driven приложений и сопутствующих систем.

В роли Senior DevOPS / SRE инженера предстоит заниматься управлением и оптимизацией облачных платформ, автоматизацией CI/CD и GitOps пайплайнов, а также внедрением Infrastructure as Code с помощью инструментов Ansible, Terraform и Pulumi. Работа включает поддержку контейнеризированных сред на базе Docker, Docker Swarm и Kubernetes, а также обеспечение надежной инфраструктуры для BI-сервисов и data-driven приложений, таких как ClickHouse, SQL, Airflow, Tableau и Superset. Взаимодействие с командами разработки и BI направлено на повышение стабильности развертывания и эффективности операций. Требуется уверенное владение одной из облачных платформ, опыт построения масштабируемой IT-инфраструктуры, навыки администрирования Linux-серверов, понимание сетевой модели OSI и принципов информационной безопасности. Опыт работы с инфраструктурой для Business Intelligence и data-related решений будет преимуществом. Работа предполагает офисный формат в Минске или Лимассоле с зарплатой от 4000 до 5000 USD.

Задачи: — Администрировать, поддерживать и оптимизировать облачные платформы и инфраструктуру. — Настраивать, конфигурировать, поддерживать и совершенствовать CI/CD- и GitOps-пайплайны. — Внедрять и поддерживать практики Infrastructure as Code (IaC) с использованием таких инструментов, как Ansible, Terraform, Pulumi. — Управлять контейнеризированными средами с использованием Docker, Docker Swarm и Kubernetes. — Обеспечивать надежную инфраструктуру и процессы развертывания для BI-сервисов и приложений, включая ClickHouse, SQL, Airflow, Tableau, Superset. — Тесно взаимодействовать с командами разработки и BI для повышения надежности развертывания, консистентности окружений и операционной эффективности. Требования: — Уверенные навыки настройки и администрирования как минимум одной облачной платформы. — Уверенные навыки построения и автоматизации процессов развертывания с использованием CI/CD и GitOps. — Опыт построения масштабируемой IT-инфраструктуры. — Уверенные навыки настройки Linux-серверов и устранения неисправностей. — Практический опыт работы с Kubernetes. — Понимание сетевой модели OSI. — Понимание принципов построения надежной и масштабируемой инфраструктуры, а также автоматизированных процессов развертывания. — Знание принципов информационной безопасности и защиты данных. — Интерес к работе с инфраструктурой для Business Intelligence и data-related решений либо соответствующий практический опыт.

Location: New York City Office Workplace: OnSite Company Description Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting. Role Description You’ll join Tennr’s Infrastructure team as a Site Reliability Engineer, focused on the systems that keep us reliable, observable, and secure. This is a hands-on role with real room to grow: you’ll roll out our on-call tooling, wire observability into the product, and own the lifecycle of the credentials, certificates, and keys that protect patient data. It’s a great fit for someone a few years into their career who wants to grow into deep SRE ownership — with strong mentorship, real problems to solve from day one, and a direct line to the reliability and security of a platform that handles PHI. Responsibilities - Continue the PagerDuty rollout across engineering teams, helping them define escalation policies, schedules, and runbooks so on-call is calm and clear. - Build in-app Datadog instrumentation — metrics, traces, and alerts — working from the observability standards Infrastructure sets. - Manage credential storage and rotation across our environments. - Manage certificate issuance, renewal, and rotation. - Manage encryption key lifecycle and rotation, keeping PHI protected end to end. Candidate Qualifications - 2–4 years in SRE, infrastructure, systems, or a strong adjacent engineering background. - Familiarity with PagerDuty or a comparable on-call and incident-response tool. - Hands-on with Datadog or another observability platform, or eager to go deep on it. - Working understanding of secrets, certificate, and key management (e.g. AWS Secrets Manager / KMS / ACM, HashiCorp Vault). - Careful and methodical with anything touching security and rotation — you sweat the details. - Eager to grow into broader SRE ownership, and energized by working in a regulated healthcare (HIPAA / PHI) environment. Why Tennr? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure. - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week. - Free lunch! Plus a pantry full of snacks. Benefits - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer-funded 401(k) match - Competitive parental leave

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We’re looking for a Middle/High-Middle DevOps / SRE Engineer to help run and improve our production platform in GCP + GKE, fronted by Cloudflare, with observability in Datadog and CI/CD in GitHub Actions. You’ll work closely with Senior/Principal engineers, implementing reliability improvements, expanding monitoring coverage, and reducing operational toil - especially important in a highload system with sudden traffic spikes. KEY RESPONSIBILITIES Platform Operations - Operate and improve production systems on GCP, GKE, and related managed services - Contribute to platform reliability, scalability, and operational improvements alongside Senior and Principal engineers Infrastructure & Delivery - Implement infrastructure changes using Terraform and maintain Kubernetes configurations, Helm charts, and deployment tooling - Improve CI/CD automation and deployment reliability Observability & Incident Management - Build and maintain monitoring, alerting, and observability in Datadog - Participate in incident response, troubleshooting, and postmortem activities Security & Cost Optimization - Support security tooling, vulnerability remediation, and secure platform practices - Identify and implement cost optimization opportunities without compromising reliability REQUIRED QUALIFICATIONS - Hands-on production experience with Kubernetes (ideally GKE) and basic cluster operations. - Working experience with Terraform and Helm in PR-based workflows. - Familiarity with GCP services used in SaaS operations (e.g., Cloud SQL, BigQuery, BigTable, Pub/Sub, Cloud Run, Memorystore). - Monitoring/alerting and troubleshooting skills (preferably Datadog). - Strong scripting/automation mindset to reduce manual work and prevent repetitive incidents. - Reliability awareness: understanding how changes affect availability/latency and how to operate under SLA constraints. PREFERRED QUALIFICATIONS - Cloudflare basics (WAF/DNS, edge concepts; Workers/CDN is a plus). - Experience writing/maintaining runbooks and participating in postmortems. - Exposure to SOC 2 / PCI-DSS requirements or willingness to learn. - Experience in high-load consumer products or game dev. WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! Technical Service Operations Lead (TSO Lead), Kuala Lumpur ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to have: Experience in the gaming, payments, or fintech industry. Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. BENEFITS Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: Careers | Xsolla

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As a Software Engineer on our Site Reliability team at Sierra, you will be responsible for defining and building the foundation of reliability, observability, and scalability across Sierra’s AI-driven infrastructure. You’ll partner closely with our core engineering and product teams to ensure our systems are highly available, efficient, and built for growth. - Own Sierra’s observability stack—monitoring, alerting, logging, and tracing—to give engineers clear visibility into system health and performance. - Partner with product and platform engineers to design systems that are reliable and scalable from day one—not as an afterthought. - Design and implement scalable, reliable, and secure cloud infrastructure (AWS) using Terraform and modern DevOps tooling. - Improve the reliability and scalability of our LLM deployments, ensuring robust, performant, and cost-effective operation. - Lead improvements to deployment pipelines, CI/CD tooling, and incident management processes to reduce downtime and response time. - Define the foundation of SRE practices at Sierra, influencing culture, tooling, and best practices across the engineering org. WHAT YOU'LL BRING - 5+ years of hands-on experience in Site Reliability or Infrastructure engineering roles for complex SaaS or cloud-based systems. - Experience designing for availability, scalability, and reliability at both infrastructure and application layers. - Deep experience with Terraform, AWS services, container orchestration, and cloud networking (including IAM and VPC architecture). - Strong background in observability systems (e.g., Prometheus, Grafana, Datadog, or similar). - Experience working with enterprise customers and familiarity with their compliance and networking needs along with integration patterns. - Comfortable working in fast-moving environments and collaborating across product, ML, and core engineering teams. - Degree in Computer Science or a related field, or equivalent professional experience. EVEN BETTER... - Experience with LLM infrastructure — optimizing inference performance, managing fine-tuned models, or large-scale model deployment. - Past experience in an early-stage startup environment, especially defining SRE culture and tooling from scratch. - Familiarity with incident management automation or self-healing infrastructure patterns. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.