Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're looking for a Delivery Director, Capacity Programs for our on-premises data center builds and neo cloud (GPU cloud) delivery programs. This is a high-visibility, execution-critical role sitting at the intersection of infrastructure engineering, capacity planning, vendor/partner management, and customer delivery.
You will own the end-to-end delivery lifecycle for large-scale compute infrastructure — from initial site/capacity commitments through power, networking, and hardware bring-up, to production-ready GPU/compute capacity landing in the hands of internal teams or customers. You'll be the person who turns ambitious infrastructure roadmaps into predictable, on-time, delivery.
WHAT YOU'LL DO
- Own delivery of on-prem infrastructure builds — colocation expansions, power/cooling readiness, rack-and-stack, network fabric bring-up, and hardware acceptance testing — coordinating across colo providers and partners, network engineering, hardware ops, and vendor teams.
- Drive neo cloud delivery programs — manage capacity delivery from GPU cloud and neo cloud partners (e.g., colocation/bare-metal/GPU cloud providers), including contract milestones, capacity ramps, SLAs, and go-live readiness.
- Build and maintain master delivery schedules across concurrent, multi-site, multi-vendor programs, integrating power/shell timelines, hardware lead times, logistics, and software/platform readiness into a single critical path.
- Manage cross-functional stakeholders — engineering, data center operations, procurement, finance, legal, and executive leadership — translating technical dependencies into clear program status, risks, and decisions.
- Own vendor and partner relationships for infrastructure delivery, including neo cloud providers, colocation partners, hardware OEMs, and logistics/installation contractors; hold partners accountable to contractual delivery commitments.
- Run risk and dependency management — identify critical path risks (power availability, hardware lead times, permitting, supply chain), drive mitigation, and escalate proactively rather than reactively.
- Establish delivery governance — standardized program frameworks, milestone definitions, RAID logs, capacity tracking, and reporting cadences (weekly ops reviews, executive/board-level updates).
- Drive capacity planning alignment — partner with demand/capacity planning teams to ensure delivery timelines match business commitments (customer contracts, internal growth targets).
- Lead post-mortems and continuous improvement — after major builds or delivery milestones, drive retrospectives that improve cost, speed, and predictability of future builds.
WHAT WE'RE LOOKING FOR
Required:
- 8+ years in technical program management, delivery management, or infrastructure program leadership, with at least 3+ years managing large-scale physical infrastructure or data center delivery programs.
- Demonstrated experience delivering on-prem data center builds (power, cooling, network, rack-and-stack) from planning through go-live.
- Direct experience with GPU cloud / neo cloud capacity delivery: understanding of GPU cluster architectures (e.g., InfiniBand/RoCE fabrics, rack power density, liquid cooling considerations) and the commercial/operational mechanics of capacity contracts with neo cloud or colocation providers.
- Track record managing complex, multi-vendor, multi-workstream programs with hard external deadlines and significant financial/business exposure.
- Strong executive communication skills. Able to distill complex technical/operational risk into clear, decision-ready updates for senior leadership.
- Proven vendor/partner management experience, including negotiating delivery commitments and holding partners accountable.
- Comfortable operating with ambiguity in a fast-moving, high-growth environment. Bias toward action and structured problem-solving.
Preferred:
- Experience at a hyperscaler, neo cloud provider, colocation company, or AI infrastructure company
- Familiarity with GPU hardware lifecycles (NVIDIA H100/H200/GB200 class systems), power/thermal constraints, and supply chain dynamics for compute.
- PMP, PgMP, or equivalent program management certification.
- Experience building delivery/program management functions from the ground up
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: London
Workplace: hybrid
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:The Delivery Success Executive (DSE) owns an assigned portfolio of customers and is accountable for both successful delivery and long-term commercial growth. The role combines portfolio management and delivery governance with deep product expertise and a clear commercial mandate: retention and expansion. As trusted advisors, DSEs use expert-level knowledge of the Creatio platform to validate approaches, guide best practices, and ensure every solution is aligned with customer needs, and delivering measurable business value.The role is based in London.Responsibilities:Product Expertise: Serve as a product knowledge carrier for the assigned portfolio, demonstrating expert-level understanding of the Creatio platform and its ecosystem.Proactively advise customers and partners on optimal solution approaches and platform capabilities.Help customers achieve their desired business outcomes through strong product adoption, value realization, and high ROI.Portfolio & Project Management: Own an assigned portfolio of customers, overseeing their implementation projects and ongoing engagements.Monitor progress, risks, and dependencies across projects to ensure alignment with agreed standards and commitments.Delivery Governance & Assurance: Enforce delivery standards, methodologies, and reporting frameworks across the portfolio.Control and audit delivery processes, identifying early red flags to prevent delivery and launch-related issues.Conduct portfolio-level reviews to validate outcomes, quality, and readiness for go-live.Risk & Solution Oversight: Work closely with Delivery Assurance Architects to validate both technical and functional aspects of solutions.Identify risks across the portfolio and drive mitigation strategies.Knowledge & Best Practices: Capture lessons learned, integrate them into the Center of Delivery Excellence framework, and mentor team members and partners.Customer Success & Commercial Growth: Develop a deep understanding of customers' business priorities and proactively identify opportunities to support their long-term success.Grow the customer portfolio through strong retention, zero churn, and active cross-sell and upsell.Collaborate closely with internal Sales, Delivery, Support, Product, and Partner teams to ensure a consistent customer experience.Customer & Partner Engagement: Act as the key contact and trusted advisor for customer executives across the assigned portfolio, communicating effectively with stakeholders at every level, including C-level.Provide portfolio-level visibility and transparency through governance meetings and reporting.Requirements:Proven experience in program/portfolio management across multiple projects.3+ years in B2B Customer Success, Account Management, or Project Management with enterprise accounts.Proven track record of driving adoption and value realization, and supporting retention and account growth (renewals, cross-sell, upsell).Deep Creatio platform expertise (functional and technical) and knowledge of competing low-code/no-code platforms.Ability to conduct high-level solution estimations and guide teams in applying best practices.Strong client-facing and stakeholder management skills, including communication at CxO level.Ability to navigate complex customer organizations, coordinate multiple stakeholders, and drive issues to resolution.Structured thinking, flexibility, and strong result orientation.Fluent English (required); additional languages may be required based on geography.Nice to have: experience taking part in commercial negotiations and renewal discussions. Ability to travel for customer meetings and onsite engagements as needed.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Almaty, Kazakhstan
Workplace: hybrid
The Agile Coach helps teams and clusters improve performance, quality, and predictability, implement company frameworks, enhance processes and culture, and leads change initiatives while facilitating key team events.
Key Responsibilities
Build and run a
continuous improvement system
for teams and clusters: delivery & discovery performance, quality, predictability, engagement, and team maturity (e.g., throughput, lead time, cycle time, predictability, quality signals, discovery-to-delivery flow)
Partner with Engineering and Product Heads of Clusters to turn data and observations into
measurable outcomes
across the end-to-end lifecycle (from discovery to rollout).
Enable effective collaboration between
PMs, engineers, and stakeholders
: alignment, decision-making, and healthy delivery cadence.
Help teams adapt and apply
company frameworks
(ways of working, governance)
Proactively contribute to improving internal processes and culture: experimentation, feedback loops, transparency, and accountability.
Facilitate cluster-level events (workshops, kick-offs, retros, planning, alignment sessions)
Lead change initiatives end-to-end
: identify opportunities, shape proposals, align stakeholders, drive adoption, and ensure changes land in day-to-day practice
Skills, Knowledge and Expertise
3–6 years
in roles: Scrum Master, Agile Coach, Delivery/Program management, or a similar role in product/tech environments.
Hands-on experience in
product development
(working with engineering and product teams, not just theory).
Strong understanding of
Agile methodologies
(Scrum, Kanban, Lean) and when to use which.
Confident with tools:
Jira/Confluence (Atlassian)
, Miro, Google Docs/Sheets, and related tracking/reporting systems. Proficiency in AI tooling would be a plus (e.g., AI for analysis, documentation, facilitation prep, automation)
Able to work independently: identify problems, structure ambiguity, and drive solutions end-to-end.
Excellent communication: facilitation, stakeholder management, and crisp written updates.
Technical background is a plus (engineering, analytics, systems thinking).
Benefits
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Singapore
Workplace: hybrid
Senior Delivery Lead - Singapore
We are looking for an ambitious, experienced Senior Delivery Lead to join our team. At Sokin, we are building a world-class delivery enablement team that can help our teams remove the borders, barriers and burdens from global business.
Delivery Enablement at Sokin is all about striving for best-in-class performance of our teams, providing the right people, tools and processes that allow them to deliver products that drive real value for our customers and the business.
This is an opportunity for someone who wants to be part of something challenging and transformative and who will play a critical role in coaching and supporting our incredible teams into the next phase of their journey and beyond.
About us:
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
The Role
In this role, you will work closely with Product Managers and delivery teams to understand their individual ways of working, including Agile maturity, challenges, and opportunities for improvement.
Partnering with the Head of Delivery, you will help shape and advocate for the Delivery Framework, define and track north star metrics, and provide coaching, mentoring, and guidance to support teams in achieving their goals.
You will proactively identify and remove impediments to fast, high-quality, high-value delivery, collaborating both within Product Engineering and across wider stakeholder groups such as Operations. Where required, you will also take direct ownership and leadership of business‑critical delivery initiatives.
Requirements
·
Experience in payments or fintech, particularly at a company that has run multi-market licensing
· You have a deep understanding of Agile methodologies, frameworks and principles, but most importantly, are able to flexibly adapt these to individual teams and real-world challenges
· You are an excellent communicator with the ability to engage and inspire from individuals with varied roles, backgrounds and seniority levels
· You are experienced in leading and implementing change from both a human and process standpoint, with a wide toolbox of resources to influence and coach effectively
· You have experience leading complex, critical business-impacting projects across multiple teams, able to lead these projects with clarity, calmness and effective stakeholder and team management
· You are an excellent facilitator, confident in leading effective meetings and workshops
· You’re able to identify and analyse trends, impediments and opportunities at both a team and company level, developing potential solutions to support continuous improvement
· You are extremely effective at building relationships and promoting team culture, with the ability to drop into and back out of teams as you coach them through individual challenges and opportunities
· You will have, and promote, a mindset for continuous learning and experimentation to effectively influence change across the business
· You are organised and methodical, able to confidently prioritise your workload and understand where to add value
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Ottawa
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ROLE OVERVIEW:
We're growing our Canadian Public Sector Delivery team and hiring Public Sector Delivery Analysts to help run some of the most consequential AI deployments in the country. You'll work alongside our Engineering Program Managers (EPMs), Technical Leads, and senior leadership to keep large, multi-stakeholder government programs organized, documented, and moving.
This is a hands-on delivery role for individuals who want exposure to enterprise AI and high-stakes program delivery while taking pride in making complex programs run smoothly. As a member of our small, senior team, you'll deliver sovereign AI to the Government of Canada, engage directly with clients from day one on a clear path toward leading engagements, and learn how frontier AI products are deployed in real, high-security environments.
KEY RESPONSIBILITIES:
- Drive things to closure. Partner with the EPM and Technical Leads to track actions, dependencies, and blockers across Cohere and client teams making sure nothing slips.
- Show up in front of the client. Prepare and coordinate client sessions, capture outcomes, and progressively lead working-level sessions such as use-case and story refinement.
- Run the cadence. Own the meeting and reporting rhythm including agendas, scheduling, minutes, and follow-ups so every forum lands on time with clear next steps.
- Own the delivery artefacts. Build and maintain the plans, status reports, RAID logs, decision records, use-case registers, and traceability documentation that keep our engagements audit-ready and our clients confident.
- Keep the record straight. Maintain a single source of truth for program documentation in our public sector document management environment.
QUALIFICATIONS:
- 1–4 years of experience in technology or management consulting, professional services, or an in-house technical delivery team.
- Delivery discipline. You've run RAID, action, and decision logs, refined user stories, maintained project plans on real projects and kept them accurate and clear.
- Client presence. You can lead a working session in front of a client, read the room, and know what to say and what to hold.
- Strong written communication. You think through the message before you build the slide. Advanced PowerPoint, Word, and Excel.
- Technical fluency. You're comfortable discussing APIs, integrations, environments, testing, and releases. You can talk with engineers and report back accurately.
- Follow-through. You close items without a second reminder and know what to escalate and when.
- Eligibility for a Government of Canada security clearance.
- Based in the Ottawa area.
- University Degree in Business/Commerce, Information Systems, Computer Science, Engineering or similar preferred.
- Nice-to-have: High degree of French language proficiency.
WORKING LOCATION:
This role is hybrid with the requirement to be based out of Ottawa - note, there is no minimum in-office qualification requirement.
This role requires eligibility for a Government of Canada security clearance and a high degree of French language proficiency is a nice-to-have.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Dubai
Workplace: hybrid
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:The Delivery Success Executive (DSE) owns an assigned portfolio of customers and is accountable for both successful delivery and long-term commercial growth. The role combines portfolio management and delivery governance with deep product expertise and a clear commercial mandate: retention and expansion.As trusted advisors, DSEs use expert-level knowledge of the Creatio platform to validate approaches, guide best practices, and ensure every solution is aligned with customer needs, and delivering measurable business value.The role is based in Dubai.Responsibilities:Product ExpertiseServe as a product knowledge carrier for the assigned portfolio, demonstrating expert-level understanding of the Creatio platform and its ecosystem.Proactively advise customers and partners on optimal solution approaches and platform capabilities.Help customers achieve their desired business outcomes through strong product adoption, value realization, and high ROI.Portfolio & Project ManagementOwn an assigned portfolio of customers, overseeing their implementation projects and ongoing engagements.Monitor progress, risks, and dependencies across projects to ensure alignment with agreed standards and commitments.Delivery Governance & AssuranceEnforce delivery standards, methodologies, and reporting frameworks across the portfolio.Control and audit delivery processes, identifying early red flags to prevent delivery and launch-related issues.Conduct portfolio-level reviews to validate outcomes, quality, and readiness for go-live.Risk & Solution OversightWork closely with Delivery Assurance Architects to validate both technical and functional aspects of solutions.Identify risks across the portfolio and drive mitigation strategies.Knowledge & Best PracticesCapture lessons learned, integrate them into the Center of Delivery Excellence framework, and mentor team members and partners.Customer Success & Commercial GrowthDevelop a deep understanding of customers' business priorities and proactively identify opportunities to support their long-term success.Grow the customer portfolio through strong retention, zero churn, and active cross-sell and upsell.Collaborate closely with internal Sales, Delivery, Support, Product, and Partner teams to ensure a consistent customer experience.Customer & Partner EngagementAct as the key contact and trusted advisor for customer executives across the assigned portfolio, communicating effectively with stakeholders at every level, including C-level.Provide portfolio-level visibility and transparency through governance meetings and reporting.Requirements:Proven experience in program/portfolio management across multiple projects.3+ years in B2B Customer Success, Account Management, or Project Management with enterprise accounts.Proven track record of driving adoption and value realization, and supporting retention and account growth (renewals, cross-sell, upsell).Deep Creatio platform expertise (functional and technical) and knowledge of competing low-code/no-code platforms.Ability to conduct high-level solution estimations and guide teams in applying best practices.Strong client-facing and stakeholder management skills, including communication at CxO level.Ability to navigate complex customer organizations, coordinate multiple stakeholders, and drive issues to resolution.Structured thinking, flexibility, and strong result orientation.Fluent English (required); additional languages may be required based on geography.Nice to have: experience taking part in commercial negotiations and renewal discussions. Ability to travel for customer meetings and onsite engagements as needed.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Dubai; London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are looking for a Senior Operations Manager - AI Automation to lead how Capital.com uses AI and automation across Operations, including Customer Support and FinCrime.
You will own the automation roadmap. That means deciding what to automate, sizing and ranking each opportunity, and then building, testing and rolling out the automations with the teams who use them. You’ll redesign processes so that AI handles what it does well, fixed rules cover what needs to be predictable, and people keep the decisions that need judgement. You’ll work closely with operational managers, control owners, Product and Engineering, and lead a team of one to two people.
Requirements:
Own the automation roadmap and increase the share of automated tasks across Operations.
Find opportunities by analysing where time is lost, errors occur or work is repeated. Prioritise those with a clear baseline and measurable value.
Redesign processes with their users and control owners. Agree where AI adds value, where fixed rules work better and where a human must decide.
Build prototypes and working automations, and work with Product and Engineering on integrations and production support.
Test against real conditions (incomplete inputs, unexpected outputs, failed dependencies). Agree data, permissions and controls before launch, with human review and a manual fallback.
Lead rollout with operational managers and support colleagues through adoption.
Track quality, usage and benefits against baseline, including review and support costs. Fix failures, and document ownership, monitoring and recovery after launch.
Requirements:
5+ years in operations, process excellence, automation or a similar field.
Hands-on experience building and launching AI and automation in live operations, with measurable results.
Ability to size opportunities and turn them into a prioritised roadmap.
Experience redesigning processes with operational teams and control owners in a regulated or control-heavy environment.
Experience testing AI workflows and designing human review and exception handling.
Experience working with Product and Engineering, and managing direct reports.
Nice to have:
Financial services, fintech, brokerage or payments background.
Automation in Customer Support, KYC or FinCrime/AML.
Hands-on use of LLM APIs, workflow tools such as n8n, and Python or SQL.
Lambda is looking for a Network Infrastructure Delivery Manager to lead network deployments, validate delivered infrastructure, and improve implementation practices.
Location: Warsaw
Workplace: Hybrid
Build with us
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.
We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
Your impact
You'll own the post-sales integration phase for Mollie's largest and most complex deals, taking full responsibility from contract signature through go-live and the handover that follows. That means acting as the central point of contact for the merchant and every internal Mollie team involved, setting out the activities, owners, and timelines needed to get each implementation live.
You'll coordinate closely with sales, sales engineering, onboarding, compliance, product, and other teams to resolve issues as they come up, using your technical understanding to assess merchant problems, work through documentation, and route issues to the right place. You'll keep merchants, digital agencies, and internal stakeholders informed with regular updates, and you'll monitor progress against the agreed go-live date so you can act early when timelines are at risk.
This is a newly formed function that's now expanding into new markets. That means you'll have genuine influence over how the role and its processes take shape, working closely with a flat, collaborative team where good practice is shared regardless of hierarchy.
What you'll ship
- Own the post sales integration phase for Mollie's largest and most complex deals, from handover through testing to go live
- Run kickoffs with internal and external stakeholders, setting go live dates and keeping progress on track
- Organise and track testing, raising issues and feedback as they surface
- Coordinate across sales, product and engineering colleagues, as well as with merchants directly, to keep everyone aligned
- Keep agreed go live dates on track, since delays mean missed revenue
- Maintain documentation and playbooks that make delivery predictable and scalable
What you'll bring
- At least 3 years of relevant experience in implementation, project management, onboarding, delivery, or a similar customer-facing role.
- Excellent communication skills in Polish and English
- Experience in payments, fintech, e-commerce is a plus
- Proven experience managing complex implementations from contract signature through go-live and handover.
- Solid understanding of APIs, integrations and technical documentation, with the ability to investigate implementation issues and work with technical teams.
- Strong project and stakeholder management skills, including managing timelines, blockers, dependencies and multiple internal and external stakeholders.
- Structured, proactive and pragmatic approach, with strong ownership and the confidence to challenge when needed.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie is really like.
AI at Mollie
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: Espoo
Workplace: Hybrid
- Title:: Technical Release Manager
- Department: Platform & Release Engineering
- Location: Espoo, Finland
- Reports to: Release Engineering Lead
- Employment type: Permanent
- Workplace model: On-site/Hybrid
- Employment is subject to applicable security screening (incl. SUPO)
WHY THIS ROLE MATTERS:
The Technical Release Manager owns the end-to-end execution of releases in practice. This role ensures that releases are correctly prepared, executed, validated, and closed across engineering, product, and delivery teams.
The Technical Release Manager is hands-on during release windows, acts as the primary operational contact, and ensures that what was planned is what actually runs in production. This role does not design release tooling or strategy but uses those systems to drive safe and predictable releases
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
KEY DUTIES
(Coordinate → Prepare → Execute → Verify → Close)
- Implement the release process and work closely with the other release representatives to create a seamless release experience for the organization
- Coordinate end-to-end release execution across engineering, product management and delivery and support teams
- Prepare and track release content, configurations, and dependencies to ensure technical readiness
- Execute and support releases, including hands-on post-deployment validation and sanity checks
- Validate release content, configurations, feature flags, and release-specific settings
- Act as the primary operational point of contact during release windows
- Identify, communicate, and escalate execution risks and blockers
- Ensure release outcomes and follow-ups are clearly documented
- Acts as gatekeeper together with QA Manager to make sure the set quality targets have been met
- Owns the feedback loop through the whole release process through to delivery team and facilitate that information back to the product development organization
WHAT ARE WE LOOKING FOR
Core Experience
- 5+ years of hands-on experience in one of the following roles:
Release Manager, DevOps Engineer, Software Developer, or Technical Project Manager
- Direct experience executing releases in a CI/CD-driven environment
CI/CD & Tooling
- Hands-on experience running, monitoring, and troubleshooting releases using GitHub Actions
- Ability to interpret pipeline stages, logs, failures, and test signals
- Experience triggering, re-running, rolling back, and validating pipeline executions
- Working knowledge of Python or scripting to support release execution and operational automation
Release Execution & Coordination
- Experience running release syncs, tracking readiness, and managing cross-team dependencies
- Ownership of release communications and internal release notes
- Comfortable making and coordinating go / no-go decisions within defined criteria
APPLICATION PROCESS
- Hiring Manager Interview
- Technical Task
- Technical Discussion
- Stakeholder Interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
ГибридLondon
ГибридAlmaty, Kazakhstan
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридOttawa; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридDubai
ГибридseniorDubai; London, England, United Kingdom