IT Operations & Cyber Lead

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE As IT Operations & Cyber Lead, you will manage Humanoid’s corporate IT environment, ensuring it is secure, reliable, and scalable as the company grows. This is a hands-on leadership role, combining responsibility for end-user computing, identity and access management, corporate networking, and cyber security operations. You will partner closely with: - Engineering team, who manage product infrastructure (AWS, CI/CD, robotics environments); - ITSM Lead, who manages service process, management and support - The IT Director, to align on overall strategy, operational reliability, governance, and security maturity with business growth. WHAT YOU'LL DO - Own Humanoid’s corporate IT environment – covering endpoints, networks, identity, and security – ensuring reliability, scalability, and compliance. - Lead end-user computing and identity management, including device lifecycle, MDM, SSO/MFA, and access provisioning in partnership with ITSM. - Implement, operate and continually improve cyber defences across endpoints and SaaS platforms: vulnerability management, EDR/SIEM, and incident response. - Manage vendors and core infrastructure partners, ensuring cost-effective delivery, timely patching, and contract governance. - Maintain secure, high-performance connectivity for offices, labs, and remote users; coordinate with Engineering on network separation and integration. - Define and enforce IT and security standards, policies, and backup / recovery procedures that meet ISO 27001 / SOC 2 / GDPR expectations. - Monitor and report IT and security health, highlighting risks, incidents, and KPIs to the IT Director, and feed improvements into the IT roadmap. WHAT WE'RE LOOKING FOR - Proven experience leading IT operations and cyber operations in high-growth or technology-driven organisations. - Hands-on expertise in: - Identity & Access Management (Google Workspace, Azure AD, Okta or similar) - Endpoint Management (Intune, Jamf, or similar) - Corporate Networking (LAN / Wi-Fi / VPN / firewalls) - Cyber Security Operations (EDR, SIEM, vulnerability management, incident response) - Demonstrated ability to define and enforce standards and processes that combine agility with control. - Strong vendor and stakeholder-management capability. - Excellent communication skills; able to bridge technical and non-technical audiences. - Comfortable in a start-up/scale-up environment — pragmatic, adaptable, and ownership-driven. Desirable - Experience supporting ISO 27001 or SOC 2 certification efforts. - Experience automating IT workflows via scripting (PowerShell, Python, or equivalent). - Exposure to robotics, IoT, or AI product environments. - Knowledge of ITIL-based service processes. - Familiarity with secure development or DevSecOps concepts. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.