Junior IT Specialist - OP02265

Location: São Paulo, Brazil We are hiring in Brazil! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite a proactive and adaptable IT Specialist to join our IT Support Team at Dev.Pro – a company delivering high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll work with internal users and contractors across different environments, gaining hands-on experience with a wide range of technologies and tools. This Brazil-based role combines operational responsibilities with day-to-day IT support and troubleshooting. 🟩 What's in it for you: Join a global IT company with 1,000+ specialists and a strong presence in Latin America Work hands-on with Google Workspace, Atlassian tools, operating systems, networks, and lab hardware Build your skills in IT support with opportunities to grow into SRE and DevOps roles ✅ Is that you? Experience troubleshooting hardware, systems, and applications Experience working with macOS, Linux (Ubuntu), or Windows environments Experience configuring laptops, reinstalling operating systems, and setting up software Experience managing users and permissions in Google Workspace, Atlassian, or similar platforms Basic scripting knowledge or strong interest in Bash, PowerShell, or Python Experience sourcing and managing IT equipment Ability to create and maintain clear documentation Intermediate+ English level Strong communication, collaboration, and problem-solving skills Proactive, responsible, and team-oriented mindset with a willingness to learn Desirable: Familiarity with SaaS systems and cloud services Previous experience in IT support, helpdesk, or system administration environments 🧩 Key responsibilities and your contribution In this role, you’ll support day-to-day IT operations, equipment management, and technical troubleshooting. Support and administer macOS, Linux (Ubuntu), and Windows environments Troubleshoot and resolve hardware, system, and software issues Configure laptops, reinstall operating systems, and set up required software Manage users and permissions in Google Workspace, Atlassian, and other platforms Create and maintain organized technical documentation Handle IT equipment logistics, including sourcing, inventory management, and coordinating incoming and outgoing deliveries for contractors Support and maintain internal lab environments and networks Assist with basic scripting tasks and automation initiatives Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.