Responsibilities:
— Sell to line of business owners across call center & customer service, field operations, Revenue Operations, and Sales organizations.
— Build relationships with customer executives and decision makers, understanding their CRM priorities and purchasing process.
— Develop account and territory plans identifying priority customers, growth opportunities, and necessary actions.
— Oversee client relationship mapping and orchestrate account strategy while leading a broad virtual team including Sales Specialists, Solutions Consultants, Success resources, Partners, and Marketing.
— Act as a trusted advisor by understanding customers' business and advising on how ServiceNow CRM can help achieve their business goals.
— Conduct Customer Business Reviews (CBRs) to understand business use cases, objectives, customer adoption, and identify expansion opportunities.
Requirements:
— 10+ years of sales experience within software or solutions sales organizations.
— Proven success selling CRM or adjacent solutions (FSM, S2P, Q2C) to Enterprise customers.
— Experience establishing trusted relationships with clients and internal teams.
— Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships.
— Consistent track record of high quota attainment and meeting annual sales targets.
— Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, or analyzing AI-driven insights.
— Customer success focus in a collaborative "win as a team" environment.
— Willingness to travel up to 50%.
Additional Information:
— Work personas include flexible, remote, or required in office, assigned based on work nature and location.
— Equal opportunity employer committed to inclusive hiring practices.
— Reasonable accommodations available for candidates needing assistance with the application process.
— Employment contingent upon export control approvals if applicable.
Контакты работодателя доступны по кнопке «Откликнуться» после входа.
Автоотклики