Customer Advisor (Dutch)

Location: Athens, Greece Workplace: hybrid David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Advisor for their office in Athens, Greece . Position: Customer Advisor Location: Athens, Greece Work model: Hybrid Employment type: Full-time DUTIES AND RESPONSIBILITIES: Handle transactions and payment-related inquiries, including refunds, manual charges, and payment tracking Onboard new B2B customers and support them throughout the initial setup process Maintain and update merchant information accurately within internal databases. REQUIREMENTS: Native/fluent in Dutch both verbal and written (C2 level). Fluent in English (minimum C1+ level) Proficiency in MS Office and strong overall PC handling skills Strong analytical mindset with the ability to manage complex financial inquiries Excellent written and verbal communication skills Fast learner with strong numerical and data-handling abilities Problem-solving oriented with a proactive approach Team player who is comfortable multitasking and working toward targets Confident working across multiple systems and software tools. BENEFITS: Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace Support from colleagues with coaching and mentoring opportunities Health and Wellbeing initiatives.