Location: Taguig, National Capital Region
Workplace: Hybrid
About Salmon Bank
Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd., is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a licensed institution with the speed and convenience of a modern financial product. Work within regulated financial infrastructure, where product, risk, compliance, operations, technology, and customer experience are closely connected.
The Role
We are building our MSME lending business from the ground up and are looking for an experienced Underwriting Lead to design and own the credit function. This is a hands-on builder role — you will not inherit a finished framework. You will design it, document it, and develop the team that runs it. If you have built underwriting functions before and want to do it again in a fast-moving, BSP-regulated fintech environment, this role is for you.
What You'll Do
• Design and document the end-to-end MSME underwriting framework: credit policy, risk appetite, scoring methodology, and delegation of authority matrix
• Define and standardize credit assessment criteria for business term loans, with extensibility to revolving credit lines and cash flow-based products
• Establish approval workflows, escalation paths, and documentation standards for credit decisions
• Coach and develop the local underwriting team, building internal capability to operate independently
• Collaborate with Risk, Compliance, and Product to ensure underwriting standards meet BSP regulatory requirements
• Review and sign off on credit decisions during the framework build-out phase
What We're Looking For
• Minimum 5 years of MSME/SME credit underwriting experience, ideally in SEA or emerging market banking or fintech
• Prior experience building or rebuilding underwriting functions and processes from scratch
• Strong knowledge of financial statement analysis, cash flow-based lending, and collateral assessment
• Familiarity with BSP regulations and Philippine lending compliance standards
• Comfortable working in fast-paced, high-growth environments where processes are still being shaped
• Strong leadership and communication skills — able to coach junior underwriters and collaborate across teams
Why Join Us
• Be part of building MSME lending in a BSP-licensed digital bank from the ground up
• Work within a regulated financial infrastructure with the agility of a startup
• Competitive compensation and benefits including HMO on Day 1
• Collaborative and international team environment
• BGC, Taguig headquarters
Задачи:
— Оценивать цену и заключать договоры по страховым и перестраховочным рискам, связанным с недвижимостью и погодными условиями.
Требования:
— Опыт работы с машинным обучением.
— Знание SQL.
— Владение Excel.
— Знание Python.
— Опыт работы с моделированием катастроф, страхованием избыточных линий, управлением агрегатами, ценообразованием и перестрахованием.
— Наличие лицензии Property Casualty.
Условия:
— Удалённая работа.
— Зарплата $140,000 - $150,000 в год.
Responsibilities
Underwriting Framework and Credit Policy:
— Design the fund's underwriting framework from scratch: credit policy, underwriting standards, rating and scoring methodology, credit memo templates, and approval workflows — built for LP diligence from day one.
— Build the data edge into the process: integrate Xsolla's payments telemetry and game-revenue data into underwriting as a durable information advantage.
Deal Underwriting and Structuring:
— Lead the underwriting of lending facilities to game studios and gaming businesses: financial analysis, revenue durability, downside cases, and recovery analysis.
— Structure facilities: term loans, revolvers, royalty- and revenue-based structures — including covenants, collateral packages, borrowing bases, and pricing.
— Draft and negotiate term sheets and credit documentation with borrowers alongside external counsel.
Credit Committee and Governance:
— Stand up and run the credit committee process: present transactions, document decisions, and maintain an audit trail that stands up to LP and auditor scrutiny.
— Establish portfolio monitoring: watchlist discipline, covenant tracking, and a workout playbook as the portfolio builds.
LP Diligence and Fundraising Support:
— Be the credit face of the fund: appear in fund materials and LP meetings as the fund's credit authority; own underwriting answers in LP due diligence.
— Support capital formation: help shape the fund's risk-return narrative, portfolio construction guidelines, and track-record presentation.
Credit Playbook and Team Building:
— Codify the credit playbook: standards, templates, and documentation that make the fund's underwriting repeatable and audit-ready.
— Build the bench: as the fund scales, hire and mentor the junior credit team — analysts, associates, and in time a portfolio/risk officer.
Qualifications and Skills
Experience:
— 7+ years in private credit, direct lending, specialty finance, or leveraged finance, with personal responsibility for underwriting and closing institutional credit transactions.
— Experience at an early-stage or first-time credit fund — credit policy written from scratch, LPA input, first LP diligence — is strongly preferred.
— Lending against media, IP, royalties, recurring digital revenue, or gaming businesses is a strong plus.
— A track record you can walk LPs through: deals underwritten, structures used, and how they performed — including the ones that went wrong and what you did about it.
Skills and Competencies:
— Deep fluency in credit analysis, financial modeling, covenant design, collateral structures, and credit documentation.
— The gravitas to sit across from LPs, investment committees, and founders — and the judgment to say no to a deal.
— Enjoys mentoring junior team members and building a strong credit culture as the team grows.
— Comfort operating in a lean, fast-moving team where you build the machine you then operate.
Education and Credentials:
— A bachelor's degree in finance, economics, business, or a related field; an MBA and/or a CFA charter is preferred.
Benefits:
— 100% company-paid medical, dental, and vision plans.
— Unlimited Flexible Time Off.
— Personalized career roadmap for each employee.
— Professional development through training and educational opportunities.
— Supportive environment prioritizing physical, mental, and emotional well-being of employees and their families.
Location: London, UK
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is looking for a Senior Underwriter to join our Underwriting team in Europe. You’ll evaluate businesses applying to Ramp, make credit and risk decisions, and help improve how we assess customers across our products.
This is an early regional role supporting EU and US applicants. We’re looking for someone with strong financial judgment who can work independently, make clear decisions with incomplete information, and help us build scalable underwriting processes.
WHAT YOU’LL DO
- Review applications for Ramp’s corporate card and bill pay products across the EU and US.
- Analyze financial statements, bank data, bureau information, and other risk signals to assess business health and repayment ability.
- Recommend the appropriate outcome, including approval, decline, a lower limit, or a request for additional information.
- Communicate clearly with customers when additional information or context is needed.
- Manage an underwriting queue while meeting quality and SLA expectations.
- Partner with teams across Risk, Product, Engineering, Sales, and Customer Support to improve policies, tools, and workflows.
- Identify emerging risks and use AI and automation to improve decision quality and efficiency.
WHAT YOU NEED
- 4+ years of experience in underwriting, credit risk management, commercial lending, credit operations, or a related risk role.
- Experience in corporate cards, payments, fintech, banking, or related financial services.
- Strong financial analysis skills and experience reviewing financial statements, bank data, and transaction activity.
- Sound judgment and the ability to make defensible decisions with incomplete or conflicting information.
- Clear written and verbal communication skills.
- Experience operating independently and building or improving underwriting processes in a fast-moving environment.
- Experience underwriting European businesses or working with EU-based financial services customers.
- Experience using AI or automation to improve workflows.
NICE TO HAVE
- Experience at a high-growth startup or on a scaling operations team.
WORK SCHEDULE
This role will follow a schedule aligned with European customer needs, extending Ramp’s underwriting coverage beyond standard US business hours.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is looking for ambitious generalists who want to turn difficult customer and business problems into better products and better ways of working.
In Product Operations, you will own a problem space from investigation through execution and measurement. You might uncover why customers abandon a workflow, build an AI tool that removes hours of manual work, or help a product team bring a new capability to customers. You will work closely with Product, Engineering, Design, Data, and customer-facing teams, combining analytical rigor with the willingness to do the work yourself.
This role is designed for people who want substantial responsibility. You will build customer understanding, product judgment, technical fluency, and the ability to lead across teams. Strong performance can create opportunities for broader ownership in Product Operations, Product Management, Business Operations, or AI Operations, depending on your strengths and Ramp’s needs. Growth comes from sustained impact, demonstrated readiness, and available opportunities.
*Please note that this Product Operations role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 2 days/week*
WHAT YOU’LL DO
- Ramp moves incredibly fast, and our specific Product Operations needs change regularly. Each Product Operations team member is assigned to a specific product, such as Bill Pay, Procurement, or Travel. Ramp moves incredibly fast, and our specific Product Operations needs change regularly. During the hiring process, we will discuss which product areas are hiring priorities and where you could make the greatest impact.
- Own customer and operational outcomes. Take responsibility for a defined problem, establish a baseline, and follow through until the experience improves.
- Find the underlying problem. Combine customer conversations, operational observations, and data to distinguish recurring causes from isolated symptoms.
- Make clear recommendations. Use your product sense and business acumen to size opportunities, compare tradeoffs, and help product partners decide where a process change, automation, or product investment will have the greatest effect.
- Build and improve workflows. Create practical tools and automations, including AI-assisted solutions, that reduce repetitive work and improve reliability. Validate outputs and measure whether people actually benefit.
- Bring changes into use with empathy. Own operational readiness, internal enablement, feedback collection, and follow-through after a launch or workflow change.
- Lead across teams. Define metrics, establish owners, resolve dependencies, communicate decisions, and keep important work moving when the path is unclear.
WHAT YOU BRING
- 2-6 years experience in banking, private equity, consulting, or in product management or business operations roles at a demanding startup. Level and compensation will be determined based on experience and qualifications.
- A record of taking personal ownership and delivering outcomes beyond the initial analysis or recommendation.
- Strong quantitative reasoning: you can work with messy data, check assumptions, and translate findings into a decision.
- Customer curiosity and practical judgment about which problems matter most and how to solve them. Willingness and instincts to go talk to a customer when something is unclear. Ability to prioritize well and work on the most important problems.
- Strong communication skills and the ability to earn trust for your arguments across technical and business teams.
- Resourcefulness, receptiveness to feedback, and evidence that you learn unfamiliar subjects quickly.
- Experience using AI tools to build something or improve a workflow, with a thoughtful approach to checking quality.
NICE-TO-HAVES
- Experience building internal tools, using APIs or low-code platforms,
- Working with financial products, shipping software with AI assistance,
- Owning a launch can help you get started.
- We value the difficulty of the problems you have solved and the results you can explain.
ABOUT SOME OF OUR TEAMS:
- Spend Management owns our core spend product, including card issuance, reimbursements, and travel & entertainment to control spend
- Procurement owns streamlining new purchase requests, approvals, vendors, savings, and price intelligence products to help companies make better financial decisions
- Intelligence owns the reporting, savings, and price intelligence products to help companies make better financial decisions
- Bill Payments owns our invoice management, accounts payable, and B2B payment capabilities
- Risk owns our underwriting and financial products that determine which businesses to approve and how to manage risk
- Growth owns onboarding, activation and retention products to help our customers be successful on the Ramp platform
- Accounting owns creating intelligence in our accounting platform, saving finance teams time and money
- Mobile owns our mobile app development and mobile strategy
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Compute is one of the most capital-intensive and strategically important functions at Baseten. Every inference request we serve runs on capacity we have sourced, contracted, and financed, and the deals behind that capacity are growing in size and complexity.
As a member of the Strategic Compute Investments team, you will work on some of the largest and most complex compute investments. Working directly with our Head of Supply, Finance, and company leadership, you will structure, model, diligence, and help negotiate the large compute, data center, and infrastructure transactions that determine how fast and how profitably Baseten can grow.
WHAT YOU'LL DO
- Own the analytical and structuring work behind major supply transactions, including multi-year capacity commitments, data center and powered land opportunities, and strategic partnerships
- Build the financial models that underwrite each deal, from unit economics and TCO through return, risk, and scenario analysis, and turn them into clear recommendations for leadership
- Design deal structures that balance cost, flexibility, and risk, including commitment terms, payment timing, prepayments, and financing options
- Lead diligence on counterparties and opportunities, coordinating across Finance, Legal, Engineering, and external advisors
- Track market pricing, capital flows, and financing trends across the compute and infrastructure landscape to inform strategy
WHAT WE'RE LOOKING FOR
- 7-10 years of experience in investment banking, private equity, infrastructure or real estate investing, venture or growth investing, management consulting, or a comparable corporate finance or corporate development role
- Hands-on experience structuring, modeling, and executing complex transactions from first look through close
- Exceptional financial modeling and analytical skills, with the judgment to turn analysis into a clear recommendation
- Strong communication skills and comfort working directly with senior leadership and external counterparties
- High ownership and comfort with ambiguity: you want to build the process, not inherit one
- Genuine interest in AI infrastructure and the economics of compute
NICE TO HAVE
- Experience investing in or financing digital infrastructure, data centers, power, or energy
- Exposure to compute, cloud, or GPU markets, including capacity contracts or infrastructure financing
- Prior experience moving from a finance or investing seat into an operating role at a high-growth company
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Coinflow is looking for a Senior Fraud Analyst Team Lead to build and lead its fraud function, investigate fraud, manage risk controls, and support bank-partner reporting.
Location: Taguig, National Capital Region
Workplace: Hybrid
Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd, is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a regulated financial institution with the speed and convenience of a modern banking experience.
Here, product, risk, compliance, operations, technology, and customer experience work closely together to build and run a modern bank.
We work with fewer layers, close collaboration, and a culture where every voice can make a difference.
If you want to build reliable financial systems at speed, take on real operational complexity, and help raise banking standards across the Philippines, come build with us.
ABOUT THE ROLE
You'll own credit scoring across the full customer lifecycle — from application decisions to behavioral models that drive portfolio profitability.
WHAT YOU'LL DO
- Build and improve Application and Behavioral Scorecards that drive underwriting and collections decisions across live credit products.
- Work within a regulated environment — prepare model documentation and defend modeling decisions to internal governance and external reviewers.
- Collaborate with product, analytics, and engineering to translate model outputs into strategy changes and implementation specs.
WHAT YOU'LL OWN
- Own the full modeling cycle: data exploration, feature design, model build, validation, deployment specs, and post-production monitoring.
- Track scorecard quality — AUC, KS, bad rate, stability index — and validate against real portfolio outcomes via NPV and backtesting.
- Prepare model documentation and governance artifacts for regulatory review.
- Shape credit strategy — your models directly influence approval, pricing, and collection decisions, not just inform them.
WHAT MAKES YOU A STRONG FIT
- 3+ years of hands-on experience building credit risk models — Application Scorecards and/or Behavioral Scorecards specifically (ECL/IFRS9-only experience does not substitute).
- Experience with model audits, documentation, or regulatory review support.
- Strong Python (pandas, scikit-learn) and SQL — you build models yourself, not just review others' work.
- Experience covering the full lifecycle: data, feature engineering, validation, and production monitoring.
WHAT WE OFFER
WORK AND OWNERSHIP
- Hybrid-first work environment with a modern office in Bonifacio Global City, Manila
- Company-provided tools and equipment
- Work with an international team combining global fintech experience with deep Philippine market knowledge
- Direct access to decision-makers and a real voice in how we build for the Philippine market
HEALTH AND TIME OFF
- Medical insurance for you and your family
- 22 vacation days, Philippine public holidays, and 15 sick days
- 105 days of paid maternity leave and up to 14 days of paid paternity leave
LEARNING AND TEAM EXPERIENCE
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Regular team offsites, sports activities, and team events
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Задачи:
— Формирование и реализация платёжной стратегии под gaming-маркетплейс с двусторонними потоками (депозиты игроков + выплаты трейдерам).
— Онбординг банков и финансовых институтов в high-risk вертикали (MCC 7995, gaming, virtual goods).
— Подключение новых PSP и локальных платёжных методов под ключевые гео: РФ, СНГ, Европа, LATAM, SEA.
— Построение диверсифицированной инфраструктуры: карты, APM, криптоплатежи, e-wallets, локальные методы.
— Payout-инфраструктура: массовые выплаты трейдерам в десятки стран, минимизация комиссий и времени зачисления.
— Проактивный поиск решений по юрисдикциям и экономическим расчетам.
— Контроль курсов конвертации и выявление скрытых наценок.
— Аудит комиссий и переговоры об улучшении условий.
— Контроль unit-экономики платежей.
— Ежедневный контроль метрик: конверсия депозитов, chargeback rate, fraud rate, uptime, скорость и success rate payout.
— Управление routing и fallback-сценариями.
— Процессы по refund, chargeback, спорам, AML-алертам.
— Создание дашбордов: Performance, Risk, Financial, Payout Operations.
— Формирование и управление командой: PSP Manager, Compliance Manager, Payout Operations, Technical Support.
— Постановка KPI и OKR, roadmap на квартал.
— Регулярная отчётность руководству.
География работы:
— Россия (приоритет), опыт работы с российскими банками и платёжными системами обязателен.
— СНГ (приоритет), знание локальной специфики депозитов и выплат.
— Европа (развитие), опыт работы с европейскими PSP и банками — сильный плюс.
— Глобально (перспектива): LATAM, SEA, MENA.
Требования:
— Опыт в роли Head of Payments / Payment Operations Lead от 3 лет, с банками и международными PSP.
— Свободный английский язык.
— Опыт классического merchant acquiring и онбординга юрлиц в международные платёжные системы (P2P-опыт не рассматривается).
— Опыт работы с high-risk вертикалями: gaming, gambling, crypto, virtual goods, digital content.
— Понимание KYB и underwriting в этих категориях.
— Опыт построения payout-инфраструктуры для массовых выплат физлицам в разные гео.
— Понимание онбординга напрямую в банки, работа со структурами, комплаенс, KYB.
— Проактивность в работе с провайдерами, умение искать креативные решения.
— Практический опыт работы на рынках РФ и СНГ, знание европейского рынка — преимущество.
— Умение читать договоры с банками и PSP, видеть скрытые условия.
— Навык верификации курсов конвертации и выявления расхождений с рыночными.
— Знание специфики международных платежей: MPS rules, chargeback-процессы, KYB, AML.
— Умение строить процессы с нуля в условиях роста.
Будет плюсом:
— Опыт работы с gaming / gambling-проектами или криптопроцессингом.
— Опыт подключения крипто-провайдеров (USDT, стейблкоины) для payout.
— Понимание технической стороны интеграций: API, webhooks, routing-логика.
— Опыт выхода на европейские и глобальные рынки.
Условия:
— Удалённо или в офисе — по договорённости.
— Полная занятость, конкурентная зарплата.
— Прямое влияние на продукт и стратегию.
Own the insurance vertical: define ICPs across carriers, MGAs, program administrators, and insurtech platforms — then build repeatable motion where none exists yet. Leverage your existing insurance relationships to accelerate pipeline and shorten deal cycles.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🤖 THE OFFER AREA
We’re the engine that decides what Alan sells, at what price, and on what terms.
Every Alan member, from a 3-person startup to a public administration body with 200K+ collaborators is covered by an offer that our area designed, priced, contracted and renews every year.
We own the whole offer lifecycle for several kind of services (health insurance, life & disability insurance, employee benefits) across 4 countries. We manage an incredible business complexity and diversity in a scalable way, and most importantly, we empower others to act autonomously on it:
- Offer creation: Enabling Sales to build compliant and relevant offers themselves in minutes, with a real-time pricer and AI assistance, without waiting days for an actuary.
- Contract Lifecycle: Not only signing a contract in one go and writing the settings that become the source of truth for the rest of Alan, but also providing Business Ops with the tools they need to pilot over the years a portfolio of 100K+ contracts
- Enabling growth: We’re at the root of Alan’s Insurance stack. Our technical decisions have a long reach: Claims, Billing and many other teams depends on us. We are key to lift blockers and enable the opening of new segments or markets.
🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH
- 🌍 One insurance stack for every country. We're replacing country-by-country code with a shared "Core Stack": one set of shared rules, with room for local differences. Spain already runs on it, and we’re now tackling France. The architecture decisions you make will shape how Alan sells insurance for the next 10 years. (How we made our offer builder global https://medium.com/alan/how-we-refactored-one-of-our-most-used-data-models-33cadaf31313)
- 🤖 AI-native underwriting. Insurance is complex, and most insurers need actuaries on every quote. We empower our Sales to build compliant and relevant offers themselves in minutes. AI-assisted smart alternatives, price explanations, pitching and more are already in the Sales hands, and there’s much more to build.
- 🛡️ Life & Disability as a first-class product: We’re bringing this historically smaller product at Alan to the same level of maturity as Health, with first class member XP, Ops and enabling access to a much wider population.
- 🧑🚀 A growing team. You'll hire it, shape it, and decide what it works on. Talent density, onboarding, feedback, and the mix of skills the area needs are yours to own.
- 🛡️ Technical direction and operational excellence. Architecture calls, quality standards and shaping the organization and incident response as we scale to more countries. And you stay hands-on: at Alan, engineering leaders are expected to build.
⚡ WHY THIS ROLE IS SPECIAL
- Dual impact: Shape both technical excellence and team growth, engineers become better while building better products
- Leadership growth: Influence engineering culture, mentor future leaders, and drive technical strategy that shapes the future of healthcare delivery
- Your users sit next to you: Hundred of Alaners use what your team ships every day. The feedback loop between building and impact is very short, which allows you to iterate and move quickly.
- Complex domain, simple software: Regulated domain, many countries, many segments… The job is to model a messy real world into a stack that stays simple and easy to extend.
- Direct business impact. We own pricing, contract lifecycle and Sales tooling. We have a direct impact on Alan’s margin and growth.
🔍 WHAT WE'RE LOOKING FOR
We're looking for an engineering leader who gets excited about building state-of-the-art AI systems and applying them to real-world, high-stakes problems in healthcare.
LEADERSHIP EXPERIENCE
- 3+ years leading engineering teams, with a track record of building high performers.
- You partner with other product functions as a true equal: you shape the roadmap, name trade-offs honestly, and help the team commit to what it can actually deliver.
TECHNICAL FOUNDATIONS
- Experience establishing engineering excellence standards, with the ability to guide architectural decisions.
- First-hand experience shipping AI or LLM products to production is a big plus.
- You're excited and eager to keep writing code. You still review it, and you still ship some yourself.
- Comfortable with modern development practices and AI-assisted development tools.
WHAT WE VALUE
- Curious, self-starting, humble, collaborative, and eager to grow.
- You develop people as much as you develop products.
- Ex-founders are typically a great fit in our team.
MISSION ALIGNMENT
- Healthcare technology and innovation excite you
- You understand that great engineering teams are built on psychological safety and continuous learning
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply!
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Product Operations partner for Ramp Procurement, you will help build and scale the workflows that enable customers to manage their procurement processes with speed, accuracy, and control. You will improve both the requester and approver experience while shaping product quality through data, customer feedback, and tight partnership with customer-facing internal teams.
Beyond your product vertical, you will also contribute to Product Operations process improvement and product building that allows our Product and Engineering teams to scale. You will use AI tools to improve release management, collect customer feedback, and enable internal teams to support customers and troubleshoot issues.
Our main goal is to reduce customer friction, measured by support tickets per active user and customer NPS.
*Please note that this Product Operations role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 2 days/week*
WHAT YOU’LL DO
- Own the voice-of-customer loop for Procurement — systematically capture, analyze, and prioritize feedback from CX, Sales, and direct customer channels
- Partner with Product, Engineering, and Design to translate customer feedback into actionable product requirements and specs
- Own launch operations for new Procurement features as they move from Alpha to GA, including AI-native experiences that require strong customer and internal enablement
- Directly ship product improvements (UX fixes and paper cuts) using AI tools — owning your own backlog of customer friction reduction, not just feeding the engineering backlog
- Use AI to automate processes and build products that enable teams to ship faster while maintaining a high quality bar
- Build scalable operating systems for release readiness, internal enablement, supportability, and issue escalation across Procurement workflows
WHAT YOU NEED
- 3+ years in product operations, product management, or a customer-facing analytical role supporting B2B SaaS; experience with procurement, intake and approval workflows, spend management, or financial operations preferred
- Proficiency using data to size opportunities and analyze adoption, support trends, payment flow performance, and customer friction
- Ability to translate qualitative feedback into crisp requirements and operational processes
- Comfort working in ambiguous, technically complex spaces and driving clarity across multiple stakeholders
- Strong problem solving, prioritization, and communication skills; bias to ship improvements quickly and measure impact
- Experience using AI tools (e.g., Claude Code) to accelerate your work and directly make product improvements
ABOUT OUR TEAMS
- Spend Management owns our core spend product, including card issuance, reimbursements, and travel & entertainment to control spend
- Procurement owns streamlining new purchase requests, approvals, vendors, savings, and price intelligence products to help companies make better financial decisions
- Intelligence owns the reporting, savings, and price intelligence products to help companies make better financial decisions
- Bill Payments owns our invoice management, accounts payable, and B2B payment capabilities
- Risk owns our underwriting and financial products that determine which businesses to approve and how to manage risk
- Growth owns onboarding, activation and retention products to help our customers be successful on the Ramp platform
- Accounting owns creating intelligence in our accounting platform, saving finance teams time and money
- Mobile owns our mobile app development and mobile strategy
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
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О компании и продукте
Международная продуктовая IT-компания развивает B2C subscription-продукты на Tier 1–2 рынках. Платежная инфраструктура уже построена на базе нескольких PSP и acquirers; следующий этап - масштабирование и развитие ее в Billing-as-a-Service platform.
Почему стоит рассмотреть
• Развитие уже работающей multi-PSP инфраструктуры до Billing-as-a-Service platform
• Прямое влияние на revenue через approval rate, renewals, failed payment recovery и снижение involuntary churn
• Масштабирование платежной инфраструктуры на Tier 1–2 рынках, нескольких продуктах и юрлицах
• Возможность определять PSP / acquiring strategy, routing, payment economics и развитие всего Payments-направления
• Сильная техническая составляющая роли: понимание платежной архитектуры end-to-end и тесная работа с Billing Engineering
Важно
• 5+ лет в Payments / Acquiring / Billing / Payment Operations на стороне B2C merchant
• Практический опыт subscription payments: initial charges, renewals, retries, dunning, failed payment recovery
• Опыт масштабирования multi-PSP / multi-acquirer infrastructure: orchestration, routing, cascading, failover, MID strategy
• Личный опыт работы и переговоров с PSP / acquirers: onboarding, underwriting, commercial terms, escalations
• Подтвержденные цифрами результаты по approval rate / renewal rate / recovery rate
• Понимание payment risk: fraud, chargebacks, disputes и card scheme monitoring programs
• Опыт международной платежной инфраструктуры с несколькими рынками / продуктами / юрлицами
• English — Upper-Intermediate+
• Роль для кандидатов на Кипре или готовых к релокации.
About the Role:
We are seeking a highly motivated and licensed Property & Casualty (P&C) Insurance Broker to join our team as part of a critical pilot to launch a P&C broker model at Gusto. You will be essential in evolving Gusto's business insurance channel by acting as a licensed agent to quote and issue business insurance policies with our NEXT Insurance carrier partner. You will use your expertise to provide direct support and an improved experience for small business customers with complex insurance needs, helping to capture meaningfully higher revenue and accelerating the development of our AI Insurance Advisor.
About the Team:
This team is crucial to solving customer experience gaps and optimizing our offline insurance channels. You will be a SME who is part of the "human-in-the-loop" workflows required to train and optimize Gus as an AI insurance advisor. Our collective vision is to be an expert advisor that supports small businesses through every stage of growth, with this pilot being key to establishing our digital insurance agency and licensed agent integration.
Here’s what you’ll do day-to-day:
— Make outbound dials to prospective and existing small business clients to assess their complex P&C insurance needs and recommend suitable coverage options.
— Quote and issue Property & Casualty policies, primarily with the NEXT Insurance carrier, in our offline sales channel.
— Achieve required daily, weekly, and monthly sales activity expectations.
— Provide human-in-the-loop support to optimize the AI Insurance Advisor, Gus, and assist customers with more complex needs.
— Maintain client relationships, manage policy renewals, and facilitate changes or endorsements to existing policies.
— Act as a trusted liaison between clients and carriers, including assisting clients with reports of losses and claims settlement when necessary.
— Actively work to cross-sell and up-sell additional P&C lines of coverage and strive to achieve monthly production goals for units and/or revenue.
— Maintain accurate and up-to-date client records and policy documentation within CRM systems (SFDC workflow).
— Use AI-powered workflows as a core part of how you sell: running assigned tools daily, surfacing friction and inefficiencies as you find them, and collaborating with your team to influence what gets built or improved next.
— Stay current on industry trends, products, regulations, and underwriting guidelines to provide accurate advice and ensure compliance.
Here’s what we're looking for:
Experience in the field:
— Proven experience in insurance sales or brokerage, with coverage level knowledge of commercial P&C products (e.g., Workers' Compensation, BOP, Commercial Auto, E&O).
— 4+ years
Licensing:
— An active Property & Casualty insurance producer’s license
Communication & Interpersonal Skills:
— Excellent verbal and written communication, active listening, and strong interpersonal skills to build rapport and explain complex concepts clearly.
Sales & Negotiation:
— Strong sales and negotiation abilities with a proven ability to meet sales targets.
Technical Proficiency:
— Working knowledge of carrier quoting systems, proficiency in insurance software, and familiarity with CRM systems like Salesforce (SFDC).
— Comfortable using AI tools and automation to enhance productivity, decision-making, and problem-solving.
Mindset:
— A demonstrated passion for delivering an incredible customer experience and genuine empathy for small business owners.
Attributes:
— Highly self-motivated, goal-oriented, and an entrepreneurial ownership mentality to thrive in a fast-paced, high-energy environment.
AI Fluency:
— Proven, day-to-day experience integrating AI into how you work - across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes.
Compensation:
— Cash compensation amount for this role is $109,390 to $134,000 OTE for Denver, Atlanta, Chicago & Las Vegas.
— $102,855 to $126,000 OTE for Phoenix.
— Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.
Work Format:
— Gusto has physical office spaces in Denver, San Francisco, and New York City.
— Employees based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role).
— The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
— When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
Equal Opportunity:
— Gusto is an equal opportunity employer and does not discriminate based on legally protected characteristics.
— Committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process.
Security & Privacy:
— Gusto takes security and protection of personal information seriously.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The Applied Science team builds models and tools that solve Ramp’s most critical problems: from underwriting businesses to combatting fraud to making spend management smarter. We’re deeply embedded in the business and provide a quantitative foundation for decision making.
As an Applied Science intern, you’ll be a fully integrated member of the team and own your project from start to finish. Working with engineers, product managers, and business stakeholders, you’ll translate complex business needs into scalable machine-learning-driven solutions. This is a chance to apply ML concretely, ship code, and create genuine value for Ramp and our customers.
You will focus on exciting problems in areas like: credit, fraud, growth, or our core product.
WHAT YOU’LL DO
- End-to-End ML: own the model lifecycle from data exploration and feature engineering to training, benchmarking, deployment, and monitoring
- State-of-the-Art AI: leverage the latest Large Language Models (LLMs) to solve novel problems and create new product capabilities for our customers
- Versatile Techniques: apply the right tools to the right problems, whether it’s deep learning, gradient boosting, or causal inference
- Rigorous Experimentation: quantify the impact of your work through A/B tests and other statistical methods
- Collaborate: partner closely with product and business leaders to translate models and insights into actionable strategy and user-facing features
WHAT YOU NEED
- B.S., M.S. or Ph.D. Student: currently pursuing a degree in Data Science, Computer Science, Math, Physics, Economics, Statistics, or other quantitative fields with an expected graduation date between Dec 2027 - 2029. Graduate degrees are preferred, but not a must.
- Strong ML Fundamentals: solid understanding of the mathematical foundations of machine learning, statistics, probability, and optimization
- Strong Interest or Experience with AI: curiosity and drive to integrate cutting edge LLMs and agents into applied solutions
- Python Proficiency: good grasp of common Data Science libraries (pandas, scikit-learn, NumPy, PyTorch, etc.)
- SQL Knowledge: experience wrangling data in a modern data warehouse (e.g. Snowflake, BigQuery, Redshift, Clickhouse)
- Practical Experience: track record of curating datasets and building/evaluating ML models
- Strong Communication: ability to clearly explain complex concepts to both technical and non-technical audiences and use data to build a compelling narrative
- Bias For Action: a comfort with ambiguity and desire to ship solutions quickly then iterate
NICE TO HAVES
- Publications, Projects, or Previous Experience: relevant experience applying AI/ML and demonstrating your passion for the field
- Production ML Mindset: knowledge of software engineering best practices applied to ML including version control (Git), testing, and writing maintainable code
- Data Orchestration: experience with leveraging modern data orchestration platforms (Airflow, Dagster, Prefect, Metaflow)
COMPENSATION
- The monthly rate for this internship is $12,500 USD + housing stipend
RAMP BENEFITS
- Apple MacBook
- Catered lunches in NYC office Monday-Friday
- Weekly coffee stipend
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE RISK & INTERNAL CONTROL ROLE ⭐️
Alan's Corporate team brings together Risk, Internal Control, Legal, Compliance, Corporate Governance and Security around a shared mission: building the infrastructure that lets Alan operate at scale, safely and responsibly. Internal Control helps design, implement and monitor controls within the business so operations run in line with members' interests, the strategy, our objectives and the law.
We are looking for a high-potential risk and internal control professional who can identify and manage risks, define and own control activities end-to-end, and grow into ownership of more complex control scopes over time.
This is not a traditional, box-checking control role. We build solutions and act as genuine business partners on risks. This is an opportunity to be part of the next generation of risk professionals: developing automated controls, documentation and using AI to detect emerging risks early.
⭐️ YOUR MISSIONS ⭐️
- Risk Management
- You will help strengthening our system for identifying and monitoring risks on an international scope
- You will co-build the next generation of risk tooling
- Internal Control
- You will define and implement control frameworks on processes, leveraging Alan’s culture of transparency and distributed ownership, and pushing for reliability and scalability: AI and automation, smart processes
- You will perform second-level reviews on high-risk areas
- You will drive efforts to ensure proper controls documentation and communicability to third parties partners
- You will support the management of audits from commercial partners and supervisors
- Team growth
- You will help expand risk management reflexes throughout the company, and assist teams such as Insurance, Operations, Security and Legal to design and implement action plans to mitigate our risks
- You will create resources to raise awareness and empower the team for risk management, internal control and regulatory compliance;
- You will support the identification and hiring of new talents for the team.
⭐️ IS IT WHAT YOU ARE LOOKING FOR? ⭐️
You may be a great fit if you have:
- At least two years of experience in internal control or a risk function - in insurance, a Big Four, or a regulated / fast-growing environment
- Fluent in both French and English
- A solid understanding of Solvency II and domain expertise (e.g. insurance operations, reserving, underwriting, reporting frameworks)
- Comfort with AI and automation tools to scale controls, as well as anticipation of how AI reshapes controls
- A builder's mindset: you're excited to build something differentiated, you don't thrive solely on established processes
- A business-partner attitude: you act as a true partner to product teams, helping solve their control issues and risks rather than acting only as a controller
- A written-first and rigorous working style: you’re structured, precise and at ease with Alan's async communication culture
As a plus:
- Multi-jurisdiction exposure (France, Belgium, Spain, Canada/OSFI)
- Exposure to the DORA framework
- Exposure to HDS and ISO 27001
For this role, we are looking to hire within the C0 to C1 level range https://alan.com/en/careers/a/salary-equity.
🌍 HOW WE WORK
Location: You must be legally eligible to work from France. Role will preferably be based in Paris.
Remote work: We offer remote work flexibility, but we value in-person collaboration
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
RC Capital is RevenueCat's first move into financial services. Our first product, Early Payouts, gives developers access to App Store proceeds without waiting the usual 30 to 60 days for Apple and Google to pay them.
As Sales & Operations Specialist, RC Capital, you will own the customer lifecycle end-to-end - from identifying and qualifying suitable prospects through screening, onboarding, activation, ongoing support, account operations, and portfolio health. You will combine commercial judgment, customer care, operational discipline, and risk awareness to help RC Capital acquire and serve more healthy customers.
This is a hands-on individual-contributor role on a small founding team. You might move from a discovery call to an onboarding issue, a portfolio review, and a workflow improvement in the same day. You will work closely with Sales, Support, Product, Data, Finance, Legal, Marketing, and GTM Operations, and report to the VP of Strategy & Operations. You will also help build the playbook and systems future teammates inherit.
WHAT YOU'LL OWN:
- Sales and qualification. Manage a portfolio of inbound and targeted outbound opportunities. Run discovery, assess product and customer fit, coordinate screening, handle objections, maintain momentum, and guide suitable prospects to a clear decision.
- Onboarding and activation. Lead approved customers from decision to activated. Ensure customers understand how to use Early Payouts successfully.
- Customer support and portfolio operations. Serve as a reliable point of contact for customers, including questions, disputes, and operational issues. Coordinate with RevenueCat Support and specialist teams, and own follow-through through resolution.
- Risk-aware execution. Apply documented customer, fraud, and risk policies consistently; investigate issues; document decisions; monitor emerging patterns; and make sound recommendations. Escalate exceptions and regulated or high-impact decisions to the appropriate risk, legal, finance, or leadership owner.
- Lifecycle performance and insight. Maintain a reliable view of pipeline, onboarding, support demand, usage, and portfolio health. Turn data into recommendations on funnel quality, conversion, time to activation, drop-off, retention, customer experience, and risk indicators. Bring structured customer insight to Product to inform roadmaps.
- Systems, automation, and playbooks. Improve CRM, support workflows, internal handoffs, reporting, documentation, and automation. Use AI thoughtfully to reduce manual work and response times without weakening controls or customer trust. Partner with Marketing, Operations, Data, and Product on durable implementations.
- Customer and growth. Partner with Marketing on focused acquisition and lifecycle experiments. Support marketing efforts like campaign execution, competitive analysis, and content that drives demand.
WHAT WE'RE LOOKING FOR
- 4+ years in a high-ownership, customer-facing commercial or operations role spanning sales, account management, customer success, customer support, or customer operations.
- A track record of moving opportunities through a commercial process and managing a meaningful volume of customer relationships with strong follow-through.
- Experience in fintech, payments, lending, factoring, embedded finance, or another environment where customer growth and operational risk are closely connected.
- 1-2 years of marketing or growth experience running campaigns or managing CRM-driven outreach.
- Strong operational judgment: you clarify ownership, define next steps, document decisions, apply policy consistently, and recognize when an issue needs specialist review.
- Analytical fluency across CRM, support, and analytics tools, with the ability to diagnose funnel or portfolio performance and recommend action.
- Practical experience improving workflows with automation and AI, including judgment about where automation introduces unacceptable risk or a poor customer experience.
- Excellent written and verbal communication: persuasive with prospects, clear during onboarding, calm in disputes, and concise with executives and cross-functional partners.
- Comfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones.
NICE TO HAVE
- Direct experience with payment operations, underwriting, fraud and risk workflows, disputes, or compliance-adjacent processes.
- Experience launching a new product, business line, or operating motion before the playbook was written.
- Knowledge of mobile apps, developer products, subscriptions, or App Store economics.
- Experience contributing to CRM or lifecycle campaigns, customer-facing content, or growth experiments.
- Familiarity with tools such as Salesforce, Notion, Linear, Intercom or Zendesk, Slack, Zoom, and product analytics platforms.
What success looks like
In your first 30 days
- Understand RC Capital's product, customers, unit economics, risk model, and role within RevenueCat.
- Map the lifecycle from first signal through activation and live-account support.
- Establish baseline reporting for pipeline quality, conversion, time to decision, time to activation, support demand, repeat usage, and portfolio health.
- Shadow sales, onboarding, support, risk, and account reviews; then handle initial customer interactions with support.
- Ship one concrete improvement to a workflow, report, playbook, or automation.
By 90 days
- Independently own a portfolio from qualification and screening through onboarding and ongoing operations, escalating genuine exceptions appropriately.
- Give the team a reliable view of pipeline, onboarding, support, usage, and portfolio performance, with recommendations rather than reporting alone.
- Run a consistent cadence for opportunity follow-up, onboarding, live-account reviews, and issue resolution.
- Ship workflow or automation improvements that reduce manual work or customer wait time without weakening controls.
- Support marketing efforts to deliver on targets.
- Translate recurring customer and operational friction into structured recommendations for Product, Data, Finance, Legal, Support, or Marketing.
By 6 to 12 months
- Improve key lifecycle measures such as conversion, activation speed, utilization and retention.
- Help grow a portfolio of healthy customers while keeping fraud, disputes, losses, and other agreed risk indicators within guardrails.
- Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads.
- Help turn the early motion into a repeatable engine and identify which responsibilities should move to partner teams or future hires as volume grows.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Remote (Global)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THIS ROLE
The Strategy & Ops Senior Associate role is an experienced generalist role at Clipboard suited for the “all-around athlete” type who can do it all and wants exposure to a range of problems and opportunities.
You’re likely someone who’s interested in and capable of solving different problem types – you’re resourceful, adaptable, and confident you can figure it out if you can sink your teeth in deep enough.
Your first “tour of duty” will be on the Billing team (see more below). The specific projects you take on will depend on your strengths and what we learn during the recruiting process and your first days at Clipboard; that being said, here is a list of example initiatives to give you an idea:
- Build an internal predictive analytics model and corresponding underwriting process to catch bad payers early with high accuracy to inform our contracting decisions and risk mitigation tactics
- Research, vet, and onboard a new vendor that embeds AI agents into our customer-facing collections efforts
- Redesign our process for converting workplaces to new methods of payment, such as getting customers who send checks to start paying us via eCheck to speed up the cash conversion process
- Manage a team of Billing Account Managers
FIRST TOUR OF DUTY – QUICK BACKGROUND ON BILLING
Our most immediate need right now is on the Billing team. The TLDR is that we want to maximize our profitability by collecting money as fast as possible and minimizing losses, while preserving the customer experience, all in service of reliably converting revenue into cash (the lifeline of a capital-intensive business like ours). This in a way is “ensuring high-quality growth” for the company.
Although Clipboard provides a service where workplaces can find qualified professionals to fill shifts, we are in many ways a lending company at our core since we pay professionals immediately after they work a shift. For illustrative purposes: a nurse works a shift → we pay the nurse $100 immediately with our cash → the workplace pays us $120 a month later. We extend debt to workplaces using cash we borrow, with interest, from an Asset-Backed Line (ABL) of credit – workplaces use that debt to pay their staffing costs, and we expect to be paid back by the workplaces at a later date based on agreed-upon net terms.
Billing is doing the critical work of converting our revenue into cash that we put in the bank. Otherwise, money we cannot collect is money we’ve already burned. With thousands of customers operating in different regulatory environments, under different conditions, with nuanced capital structures and corporate setups, and using varied complicated processes…this can be hard to do at scale. We consistently fight a multi-faceted battle: a battle wherein we must maximize the speed at which we recognize revenue, maximize the margin associated with each shift, and maximize the customer experience, all without letting one unduly impact the other.
Optimizing collections is critical to make sure Clipboard is generating sustainable, high-quality growth and turning top-line revenue into cash that we use to service or grow other parts of the business, and you will help us do that.
WHO WE’RE LOOKING FOR
We find those who are most successful in this type of role:
- Are insatiably curious and notice non-obvious clues and patterns: Curiosity https://creatingvalue.substack.com/i/46535664/noticing-and-curiosity sits atop our company values. Understanding something from first principles and getting to the root cause of the problem will often reveal the best solution, and a natural and unwavering curiosity to keep asking questions and digging will take you most of the way.
- Roll up their sleeves and go to the source: There are multiple ways to say this: touching reality, dogfooding, seeing for yourself, going to the front-lines, etc. Don’t just take someone’s word for it – go find out yourself by testing the feature, or listening to the agent call, or calling the customer, or executing the workflow. This is how you seek truth.
- Bring a tenacity and persistence to problem-solving: You’ll hit walls and find yourself in uncertain and unfamiliar situations. If you can sit with the uncertainty, look at the problem from new angles, and keep applying pressure to a problem – you’ll position yourself for breakthroughs.
- Bounce back from failure quickly: You’ll make mistakes, move in the wrong direction, and stumble from time-to-time. Just avoid big mistakes and don’t make the same mistakes twice, and learn from them quickly. Worry less about failing and more about losing momentum in your feedback loop. If you fail cheaply and quickly, that's worth the lesson/learning you get in return.
While performance on your case and interviews during the hiring process is the most important aspect of your candidacy, your years of relevant working experience will be taken into consideration for both (a) the work you’re placed into once hired and (b) compensation.
Please note: We are currently accepting applications only from candidates based in North America, South America or Europe. This role requires an overlap of at least 5 hours with the PST (UTC-8) time zone.
WHY JOIN CLIPBOARD?
- 100% Remote – Always. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers.
HIRING PROCESS
1. Application
2. Case Study 1
3. Interview 1
4. Case Study 2 [OPTIONAL]
5. Interview 2 [OPTIONAL]
6. Interview with Head of Operations
7. Interview with Head of People
SYSTEM REQUIREMENTS
To succeed in this role, you must have:
- A reliable laptop/desktop (no Chromebooks or Linux OS).
- Minimum 20 Mbps wired internet connection.
- Wired headset for clear communication.
- A quiet, distraction-free workspace.
- Stable power and internet connectivity
*After submitting your application, please check your spam folder periodically over the next few days for updates.
#LI-DNI
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
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ОфисseniorLondon, UK; Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
ГибридSan Francisco
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headМосква
ГибридseniorParis, France
ГибридRelocation expense coverage to NYC or SF (if needed)
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ГибридСтажёрRelocation expense coverage to NYC or SF (if needed)
ГибридParis, France
УдалённоAmericas; EMEA
УдалённоseniorPlease note: We are currently accepting applications only from candidates based in North America, South America or Europe; This role requires an overlap of at least 5 hours with the PST (UTC-8) time zone