Вакансии

Location: Orlando, FL, United States Productive Playhouse is preparing for an exciting new project launch and is building a pipeline of talented Slovak Transcribers in advance. While the position is not yet officially open, we encourage interested candidates to apply early and be among the first considered when we begin hiring. Location: Orlando, FL office (not remote) Status: Project-based Pay: $21.00 USD per hour Benefits: Flexible schedule Hours: 8-40 per week Requirement: Fluent reading, writing, understanding, and typing in Slovak ( sk_sk ) Why Join Us? Daily Perks & Occasional Treats: Fully stocked snack bars to keep you powered up every day, plus periodic team lunches and social events on the house. Culture & Connection: Join a friendly, collaborative environment where team members genuinely support one another. Growth & Impact: We invest in our people. We prioritize internal promotions and clear career pathways so you can build a long-term future here. With Productive Playhouse, native Slovak speakers can make extra money by working flexible hours! We are seeking a detail-oriented and motivated Slovak Transcriber to join our team. In this role, you will be responsible for converting audio and video recordings into written text accurately and efficiently, while maintaining knowledge of client-specific conventions and standards. The ideal candidate will have strong listening skills, excellent grammar, and a keen eye for detail. You can work a minimum of 8 hours per week up to 40 hours maximum per week! Key Responsibilities: Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar. Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions. Maintain continuous knowledge of extensive client-written Doman Conventions and “clean room” policies. Refer to current training materials and guidelines as needed to ensure compliance and quality. Review and proofread transcripts for accuracy and completeness. Report any technical issues or concerns to the appropriate channels promptly. Suggest opportunities for process improvement to enhance efficiency and quality. Manage time effectively to meet established deadlines and maintain high levels of productivity and quality. Handle confidential information with discretion and adhere to all privacy and security guidelines. Participate in other projects and tasks as assigned. Qualifications & Skills: Typing speed of 40 WPM in Slovak ( sk_sk ) or higher is preferred. Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling. Ability to quickly learn and adapt to client-specific style guides and written domain conventions. Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products. Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace. Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization. Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods. Demonstrated ability to consistently meet deadlines and maintain high standards of work. Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality. Requirements: High school diploma or equivalent, additional training in linguistics, transcription, or related fields is a plus. Must be authorized to work in the United States; the company does not provide any work sponsorship. Minimum age: 18 years or older. Reliable transportation to commute to on-site facilities, as required. Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test. Physical Requirements: Ability to move around the office and other work environments, including standing and walking for extended periods. Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks. Ability to bend, reach, and perform tasks that require physical agility within a typical office setting Manual dexterity to operate a keyboard and mouse efficiently. Ability to wear headphones for extended periods while listening to audio content. Capacity to perform repetitive tasks, such as typing, with sustained concentration. About Us: As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service. Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider. Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.  Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients. At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time. Disclaimer: All engagements are contingent upon successful completion of a background screening. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: Belgrade, Serbia; Bratislava, Slovakia; Prague, Czechia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team The Platform Hiring Team (PHT) is building a centralized, technology-enabled hiring engine for repeatable, scaled hiring roles across supported DoorDash, Deliveroo and Wolt businesses. You'll join the Platform Hiring Team, PHT's system-facing execution arm. This team owns candidate delivery inside the active hiring platform, today Fountain: reviewing AI-supported recommendations, making the final hiring decision, and moving candidates through to offer at speed and scale. About the Role You'll work within Fountain, Greenhouse or future ATS systems completing assigned workflows within agreed service windows and approved productivity standards. You'll review AI-supported recommendations, assess interview content, confirm eligibility and rehire status, and make and document the final human candidate progression decision using approved criteria. You'll complete the approved offer flow and promptly escalate pipeline risks, system defects, scoring anomalies, compliance concerns, and recurring workflow friction to your Team Lead. You're excited about this opportunity because you will Work from shared platform queues and complete assigned workflows within agreed service windows. Own assigned candidate cases across application review, candidate contact, interview coordination where required, progression, offer acceptance, system disposition, and accepted-offer handoff. Review platform and AI-supported recommendations using approved, job-related criteria. Review interview content, eligibility, rehire status, and required hiring information. Make and document the final human candidate progression decision within the approved process. Maintain timely candidate communication, manage rescheduling or no-show recovery, and close cases professionally. Trigger an approved offer video or conduct an offer call based on the role, market, and candidate need. Maintain complete, accurate, and compliant candidate records in the active system. Escalate low pipeline, system defects, scoring anomalies, compliance concerns, and complex candidate cases. Support light sourcing, virtual attraction activity, or online events when assigned and trained. Identify workflow friction, recurring exceptions, and opportunities to improve platform design. Apply new workflows, playbooks, and quality standards consistently across supported markets. Flex across qualified pipelines based on capacity, language, time zone, and business priority. We're excited about you because You have Czech & Slovak language skills. Interest in learning more about recruitment. Strong attention to detail and comfort completing repeatable work at pace. Sound judgment and confidence making fair, evidence-based candidate decisions. Clear written and verbal communication with a strong candidate-service mindset. Comfort using applicant tracking systems or workflow tools such as Fountain, Greenhouse, or comparable systems. Ability to interpret performance data, follow documented standards, and escalate unusual results. Curiosity about automation and a commitment to responsible human review of AI-supported outputs. Ability to work collaboratively across cultures, time zones, and changing priorities. How success is measured Profiles and workflows are completed against the agreed capacity and service model. Candidate progression decisions meet quality, fairness, and compliance standards. Candidate records are accurate, complete, and current. Candidate response time, offer handling, and queue aging remain within target. Accepted offers move through a complete, timely, and accurate downstream handoff. Escalations are timely, clear, and routed to the correct owner. Improvement ideas identify measurable time, quality, or risk impact. Key partnerships Platform Hiring Team Lead, other Platform Hiring Specialists, Platform Hiring Partners, and the PM Team. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Remote, Worldwide; Czech Republic; Austria; Germany; United Kingdom Workplace: remote About Welo Global  Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com  The Role  We are seeking an experienced English into Slovak Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.  You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.  Project Details  - Location: Remote (based in one of the approved countries below) - Expected volume: Approximately 24 hours per month - Employment type: Freelance / Independent Contract - Task type: Language Lead Support - Content types: UI, Marketing, Informational, Legal, Product, Support - Language pair: English into Slovak (Slovakia) What You Will Do  -Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down. -Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes. -Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data. -Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager. -Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time. What You Will Own -The locale’s review service score, including RQE audit and alignment performance -The community’s shared understanding of quality  -The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced -The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking Requirements - Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles - Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution - Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping - Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI) - Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting - Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements - Language: Native-level Slovak and professional-level English - Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools Additional Key Information  - Successful candidates will be provided with a dedicated device for project work. - A background check is required as part of onboarding. - Candidates must be physically located in one of the approved countries. Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.   Why Join Us  This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.  If this sounds like the right opportunity, we would love to hear from you.

Location: Slovakia Workplace: remote Help Shape the Future of AI Are you passionate about language, technology, and data quality? Join our global community of AI specialists and contribute to the development of next-generation Generative AI systems used by millions of people worldwide. We are looking for detail-oriented professionals with experience in annotation, content review, quality assurance, or data operations to support multilingual and multimodal AI projects. Project Details Job Title: Generative AI Analyst - Slovak Location: Remote, Slovakia Commitment: 4 weeks Employment Type: Freelance Contract  Pay Rate: $12.10/hour What You’ll Do Review, evaluate, and annotate AI-generated content across text, images, audio, and video Perform quality checks to ensure accuracy, consistency, and compliance with project guidelines Identify edge cases, inconsistencies, and opportunities for improvement Contribute to the development of high-quality datasets used to train advanced AI models Participate in calibration and quality alignment activities Provide feedback to help improve workflows and annotation guidelines Requirements: Native-level proficiency in Slovak Strong written communication skills in English Excellent attention to detail and analytical thinking Experience in annotation, content review, quality assurance, data labeling, localization, or related fields Ability to work independently and follow detailed guidelines Experience working with multilingual, multimedia, or AI-related content is highly preferred Why Join Welo Data?   ✨ Limitless Flexibility   Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.    🌱 Limitless Growth   Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.    🌍 Limitless Support   Be part of a global contributor community with responsive guidance and support.    💡 Real Impact   Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.     How to Apply?  Apply now by answering a few quick questions to join our database and become part of our growing community.    About Welo Data  Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.   At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.

Location: Slovakia; Remote, Worldwide; Remote - Europe Workplace: remote Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries. At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms. Are you detail-oriented and curious about tech?   Welo Data is building a global network of linguists, language enthusiasts, and culturally aware contributors to shape safer, smarter AI.   By joining our talent community, you’ll be first in line for flexible, remote projects in annotation, evaluation, and prompt creation—always on your terms.   Note: This is not an active job opening. By applying, you’ll join our global contributor network. When a project aligns with your skills and availability, we’ll reach out with all the details, including scope, timeline, and compensation.   What You’ll Need - Native or near-native fluency in Slovak - Based in: Slovakia, Czech Republic - English proficiency - Comfortable with digital tools - Detail-oriented and curious   Why Join Us? 🚀 Limitless You – Work when and where you want, with room to grow 🤖 Limitless AI – Contribute to smarter, more inclusive AI 🌎 Be Part of Us – Join a global, supportive community   About our projects: Welo Data projects vary by scope and complexity, but all play a role in building more accurate, inclusive, and human-centered AI. Depending on your skills, you might: 📝 Annotate or label text, images, or audio to train AI systems 🔍 Evaluate search results, ads, or chatbot responses for quality and relevance 💬 Create and test prompts to improve large language models (LLMs) 🌍 Ensure content reflects cultural, linguistic, or industry-specific accuracy Some projects last a few days; others may extend over several weeks. Before each one, you’ll receive clear details on tasks, timelines, and compensation, so you can decide what works best for you.   How to Apply? Click the “Apply” button on our website to fill out a short form and join our talent database. It only takes a few minutes to get started and become part of our growing community.   📬 Questions? If you have any questions about the process, feel free to contact us at TalentRequests@welocalize.com.

Location: Slovakia Workplace: remote Welo Data is an award-winning localization and data transformation company. We run one of the world’s largest Ads Rating Programs and we want you to join!    As an Ads Quality Rater, you will review and grade internet advertisements to help shape how ads are delivered to the end users. In other words, you’ll tell the AI program how good or bad its advertisement suggestions are based on the user’s keywords.   You will review ads in both English and Slovak   This role is great for people who:    - Surf the internet daily  - Use major search engines frequently  - Know what people want based on a few keywords  - Enjoy researching topics online - Want a flexible and fun side job Project Details     Job Title: Ads Quality Rater Pay Rate: Based on tasks (approximately $8 per hour) Location: Remote/work from home - must be based in Slovakia Hours: Set your schedule based on the following – Minimum commitment is 5 hours per week. You can choose to work up to 20 hours per week. Start Date: ASAP Employment Type: Independent Contractor/Freelance/Self-Employed  Project Duration: Long-term Note: - Even though the position is WFH, you must reside in the country that is noted in this description. This will be automatically checked during the hiring process. Recruitment Process   - There is no formal interview for this job! No phone calls, no waiting, and no wasting time wondering whether you got the job or not.   - Instead, you will be guided through a self-paced and automated recruitment process.   IMPORTANT NOTE: Welo Data uses numerous identity checks to ensure that everyone who makes the team is real, qualified, and ready to work. To avoid any misunderstandings, do not use IP masking programs (such as VPNs). Experience & Requirements Fluency in Slovak Strong understanding of English (written and spoken) Comfortable knowledge of modern popular culture Reliable computer system and internet connection Familiar with using online search engines Sign a standard Non-Disclosure Agreement and Service Level Agreement Please note that this work is based on project needs. Due to this, weekly hours may vary and flexibility with change is expected. You must legally be able to work on freelance projects in Slovakia. To know more details (Click here)

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Customer Service Officer (L1) to support our Team in Madrid! You'll provide frontline human support for customers using a global card issuing and embedded finance solution, covering onboarding, day-to-day product support, chatbot-to-human hand-offs and ownership of cases requiring escalation to specialist internal teams or external financial partners. When the chatbot hits its limit, you're the one customers actually talk to and every case you take on, you see through to the end. Reporting to the Customer Service & Customer Success Team Lead. What is AlephPay? AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption. You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place. And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow. What You’ll Do Customer Support & Onboarding Be the first point of contact for customers, helping them get started and use the product with confidence Walk new customers through setup, so they understand how the product works and how to use it day to day Answer questions about cards, transactions, currency exchange (FX), payments and how the product works Take over from the chatbot when customers need a real person, replying to chats and messages from the client dashboard Case Management & Escalations Solve most customer questions yourself (first-line support) and recognise when a case needs a specialist Escalate complex cases (second- and third-line support) to our banking, card-issuing and payment-processing partners and to colleagues in other teams Follow each case until it is resolved, chase for updates and keep the customer informed along the way Keep clear, accurate case records and flag problems that keep coming up, so we can fix them at the source Continuous Improvement Collect customer feedback and use it to improve our FAQs, chatbot answers, onboarding guides and support processes Help us hit our service targets: fast replies, quick resolutions and happy customers What You Need For This Role Customer Service, Operations or customer-facing experience, ideally in payments, fintech, banking or e-commerce Knowledge of card issuing, FX, payments, card acquiring and/or e-commerce is highly desirable Strong communication, problem-solving and case-management skills Comfort with digital support tools, dashboards and chatbot-assisted customer journeys Fluent English ; Baltic language, Slovak, German or Slovenian is a strong plus What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 27,200. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Customer Experience Team Lead to support our Team in Madrid! You'll own the entire post-sale journey for a global card issuing and embedded finance solution, from the first day a customer goes live to how their relationship grows over time. It's a role that blends hands-on Customer Service leadership with real Customer Success accountability: you'll be the person who spots a churn risk before it becomes a lost account, and the one who turns steady usage into expansion. Reporting to the Senior Product Manager & Product Sales Lead, you'll sit at the center of the customer experience for a proposition spanning card issuing, FX, payments and working capital. What is AlephPay? AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption. You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place. And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow. What You’ll Do Customer Success, Retention & Growth Own ongoing customer relationships following implementation and onboarding, and lead QBRs with key customers Monitor customer health indicators including adoption, spend, utilisation, service trends and engagement Own retention and churn management, identifying at-risk accounts early and coordinating recovery actions Monitor agreed spend volumes and work with customers and Sales to close utilisation gaps Identify cross-sell and expansion opportunities across card issuing, FX, payments, working capital and related embedded finance solutions Partner closely with Sales on account development, retention and growth Customer Service & Escalation Leadership Lead the L1 Customer Service function, staying hands-on during launch and scale-up Oversee onboarding, product education and day-to-day customer support Own the human-assisted support model for chatbot/client-dashboard cases requiring human intervention Manage the L1/L2/L3 escalation framework with financial partners and internal stakeholders Monitor customer satisfaction, response/resolution times, retention, churn, adoption and spend growth What You Need For This Role Customer Success, Customer Service or Account Management experience within payments, fintech or financial services Strong knowledge of card issuing, FX, payments, card acquiring and/or e-commerce Experience with issuers, processors or other financial partners Commercial mindset with experience driving adoption, retention, account growth or cross-sell Experience with customer health frameworks, churn prevention and QBRs is highly desirable Fluent English ; Baltic language, Slovak, German or Slovenian is a strong plus What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Bratislava, Slovakia Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. What You’ll Do Onboard and manage clients to ensure successful Google Ads campaign setups. Develop smart, tailored PPC strategies to help clients achieve their business goals. Continuously optimize campaigns for maximum performance and ROI. Act as a trusted Google Ads consultant, advising on best practices, targeting, budget, and campaign design. Monitor and analyze campaign performance, providing regular, actionable reports. Identify new growth opportunities within client accounts and recommend additional products and services. Collaborate closely with sales, support, and cross-functional teams to ensure a seamless client experience. Stay ahead of market trends, Google Ads updates, and digital innovations. What You Need For This Role Experience managing Google Ads campaigns and working with digital performance agencies. Solid understanding of Google Analytics (GTM experience is a plus). Strong communication and relationship-building skills. Analytical mindset with the ability to work independently. Fluency in English and Slovak is preferred. What Will Make Us Really Love You You’re detail-oriented, proactive, and solution-focused. You have a positive, growth-driven attitude and love taking on new challenges. You’re comfortable managing multiple projects and can prioritize effectively. You’re skilled at client communication and campaign consultation. You have a track record of proactively searching for new leads and growth opportunities. Why You’ll Love About Us Freedom to create, grow, and make an impact. A supportive, dynamic team with an international culture. Fast-paced industry with global exposure and learning opportunities. Access to world-class digital advertising workshops and training. Flexible work model: in-office, hybrid, or remote (depending on your situation). Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Bratislava, Slovakia Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. What You’ll Do Drive new business by prospecting, networking, and building your own pipeline. Consult and build relationships with decision-makers at performance agencies and key merchants. Lead client pitches and sales conversations with the goal of scaling Google Ads locally. Take ownership of sales forecasts, KPIs, and reporting. Act as a trusted partner to clients, proactively solving challenges and ensuring long-term success. Collaborate with Sales Directors, Marketing, and cross-functional teams to deliver a seamless client experience. Help shape and execute the local go-to-market strategy for Google Ads in Slovakia. What You Need For This Role Around 3 years of digital advertising or media sales experience (agency, platform, or direct sales background preferred). A strong understanding of the Slovakian digital advertising ecosystem, with good connections in the local market. Experience with Google Ads, performance marketing, or e-commerce campaigns. Comfortable managing your own sales process and working independently to hit targets. Fluency in Slovak and English. What Will Make Us Really Love You You’re a natural relationship builder and skilled communicator. You enjoy cold outreach, pitching, and winning new clients. You’re detail-oriented, solution-driven, and proactive. You have experience consulting on campaign reporting, budget allocation, and performance improvement. You’re adaptable, coachable, and thrive in fast-paced environments. What You’ll Love About Us The freedom to create, grow, and make an impact. A supportive, international team with a fast-paced and collaborative culture. Opportunities to learn from global experts and participate in world-class workshops. Flexible hybrid work model. The chance to work on a high-profile global partnership. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Responsibilities — Own the Czech market as the first local salesperson, across all customer segments. — Work with the base of direct contacts (existing clients and warm leads): develop, close and reactivate. — Handle inbound: qualify quickly, run discovery, and convert interest into paying customers. — Drive outbound to larger and high-potential accounts through cold outreach, own network and industry communities. — Run the full sales cycle end to end — prospecting, discovery, demo, negotiation, close — and own the number. — Be the voice of the market: systematically gather customer needs, objections and pain points and feed them to product and marketing to tailor the offering to Czechia. — Test and iterate positioning, messaging and channels to find what resonates with Czech buyers. — Temporarily provide light customer-success care to the clients signed, until a dedicated CS person is in place (with a small servicing bonus). — Keep the CRM clean and share regular insight on pipeline, win/loss reasons and market signals. What we're looking for — Czech at native or near-native level (C2), spoken and written — daily conversations, calls and written correspondence in Czech. — Strong Czech-speaking Slovak candidates are also welcome. — Working English for internal communication. — Senior experience in B2B / SaaS sales (or strong service sales), with a hunter mindset. — A self-starter who can grow a market and bring product feedback from the field. What we offer — Base salary of EUR 2,000/month (Net). — On-target earnings from EUR 4,000/month with no upper cap — commission-based reflecting real sales performance. — Official employment in Hungary (Altegio Europe KFT). — Budapest-based; relocation considered — a relocation package is available for the right candidate.

Location: Bratislava, Slovakia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We kindly ask all candidates to submit a resume in English. At Wolt, we’re building one of the most exciting media ecosystems in Europe - helping partners grow through Wolt Ads and Wolt Promos. By joining the team, you’ll be at the forefront of digital advertising, working on campaigns that drive visibility, engagement, and real results. Our mission is to help partners grow their business by getting closer to the customers who matter most. Through high-impact placements across our app (and beyond), we help them boost brand visibility, reach new audiences, and increase sales. As an Ads & Promotions Sales Specialist , you’ll work with our partners and help them utilise multiple Wolt tools - Wolt Ads & Wolt Promos. This role will be primarily responsible for selling Ads & Promos services to merchants, helping them identify the right advertising and promotional solutions to grow their business on Wolt. The person in this role will manage the full sales process, from merchant outreach and pitching to campaign setup coordination and post-campaign follow-up. They will also support ads & promos operations and reporting, ensuring that campaigns are launched on time, stay within budget, and that internal and external stakeholders receive clear performance insights. The ideal candidate will have basic sales experience, strong analytical skills, attention to detail, and a strong willingness to develop in Ads sales. What you’ll be doing Day-to-day in this role, you’ll: Proactively contact our partners to secure their participation in Wolt Ads & Wolt Promotions campaigns. Monitor campaign performance daily, analysing data and proactively identifying optimisation opportunities through performance dashboards. Report performance and impact to both partners and internal stakeholders. Set up and launch of ads and promos campaigns, ensuring accurate tracking and monitoring of delivery and performance. Work with internal and external teams to ensure that campaigns are delivered on time and on budget. Continuously identify opportunities to improve Ads & Promotions operations processes and procedures to increase efficiency and effectiveness. Manage incoming queries regarding Wolt Ads & Wolt Promos. Our humble expectations If you have your first sales experience behind you, this is the role for you! Excellent communication skills, both verbal and written, with the ability to communicate technical information to non-technical stakeholders. Strong analytical skills with the ability to analyse and interpret data to inform decisions. Strong attention to detail and ability to manage multiple projects simultaneously. Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment. Fluency in Slovak and English. What we offer 🌍 Independent work in a dynamic, international team. 💙 Employee Assistance Programme - therapy and wellbeing. % Discount on your Wolt orders. 🤒 Sick days benefit. 💪 Sports benefit. 🚗 Fuel discount card. 💻 Modern work equipment. Why you’ll love it 🚀 Global and growing fast: Be part of a fast-moving scale-up. 🤩 Ride of a lifetime: Accelerate your career and build your sales skills. 💪 Instant impact: Take ownership and make a difference. 💙 Big hearts and small egos: Surround yourself with smart, friendly people. Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV, and get the conversation going! Curious about what goes on behind the scenes and want to learn more about the Ads & Promotions role? Dive into Roberta Poccafassi’s blog post to learn more: here. Wolt Ads is constantly expanding and evolving - check out how we help businesses grow and what opportunities lie ahead! https://explore.wolt.com/en/fin/wolt-ads. #LI-WM1 Compensation The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage-based-split between base salary and variable pay (where the base salary represents a percentage of the total range below). Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner! Slovakia Pay Range: €1.718 — €2.100 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Prague, Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Support of IT tools for end-users & IT project owners Act as liaison between the client and/or appropriate resolver teams Create / Manage our IT platforms on behalf of user and appropriate resolver teams Providing initial response time to the requester using the predetermined process & SLA. Perform fault isolation in support of clients escalating as required. Use collaboration technologies such as Microsoft Teams, Webcasting, etc. Escalation of tickets to other Support teams when necessary, On-site Incident and Request resolution, ticket closure. Report customer feedback and potential product requests Help create technical documentation and manuals Requirements 2+ years of experience in Service Desk / IT support centre / 1st/2nd line support Working knowledge of office automation products and generally used SW Hands-on experience with Windows/Linux/Mac OS environments Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude with good communication skills Fluent English & Czech or Slovak (spoken & written); German is a plus Candidates must declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Košice, Slovakia; Slovakia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat! We are looking for part-time Support Associates (students) to join our Support team in Bratislava. Starting in October 2026! This applies to candidates living outside of Bratislavsky & Trnavsky kraj. What you'll be doing: Handling incoming live chats (and occasionally phone calls) from our customers, venues, and couriers Ensuring that the delivery operation runs smoothly You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment You already have some experience in a customer-facing role, and you are passionate about service This is a shift work position. You can work evenings and weekends too - We are available to our clients seven days a week from 7:00 am to 1:00/2:00 am. Supporting primarily Slovakia, with occasional shifts for Czechia or other markets when necessary You are fluent in Slovak language and you have professional working proficiency in English (minimum B2) What do we offer: Multisport card Employee cashback benefit in Wolt credits Benefit plus card Snacks and drinks at the office Possible home office after completing necessary onboarding in our office in Bratislava Opportunity to grow both personally and professionally within our team Employee assistance program Team building events For a part-time student Support Associate, the basic (fixed) wage component is 7.30€ brutto / hour after probation. If you are excited about being part of our young and ambitious team, click below to apply and get the conversation going! Please note that due to GDPR we do not accept applications sent via email. Please submit your application and CV via our careers page! Slovakia Pay Range: €6,90 — €7,30 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .