Location: London
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to inclusion and fairness
We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.
We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.
The role
FT Live is the global events division of the Financial Times, delivering over 200 conferences, forums and virtual events annually. Our Fixed Income Events business brings together senior decision-makers from across the global debt capital markets through a portfolio of leading bond and structured finance conferences, including the CEE Forum, Borrowers & Bond Investors Forum and Covered Bonds Congress.
We are looking for a motivated and commercially driven
Commercial Sales Manager
to accelerate revenue growth across our bond market events portfolio.
In this role, you will identify and develop new sponsorship opportunities. You will grow existing commercial partnerships and establish long-term connections with senior decision-makers in the international debt capital market sector.
You will play an important role in shaping the next phase of growth for this established portfolio, combining proactive new business development with strategic account management and consultative selling.
This is an exciting opportunity for an experienced B2B sales professional who enjoys forming relationships, exceeding commercial targets and working with influential global organisations.
Key responsibilities
Identify, pitch and secure new sponsorship and commercial partnership opportunities across the FT Live bond events portfolio.
Proactively lead, develop and grow existing accounts, including global investment banks, law firms, asset managers and other financial services providers.
Build and maintain strong relationships with senior executives and key decision-makers, finding opportunities to deliver long-term commercial value.
Lead client meetings, both in person and virtually, developing tailored sponsorship proposals and negotiating commercial agreements.
Collaborate closely with FT Live's content, marketing and operations teams to deliver high-quality sponsor experiences and measurable partner value.
Work with colleagues across FT Live's global business to deliver impactful sponsor activations and support year-round client engagement.
Attend relevant industry events and FT Live conferences to strengthen relationships, develop market knowledge and identify new commercial opportunities.
Monitor industry trends, emerging themes and competitor activity to inform commercial strategy and find opportunities for portfolio growth.
Required skills and experience
A demonstrated ability in commercial B2B events, media or sponsorship sales.
A consistent track record of achieving and exceeding revenue targets, with experience running complex sales cycles and closing high-value commercial agreements.
Strong consultative selling and relationship management skills, with the ability to engage and influence senior partners.
Excellent communication, presentation and negotiation skills, coupled with the capacity to develop compelling commercial proposals.
A proactive approach to business development, with the confidence to find opportunities and build new client relationships.
Strong organisational skills, capable of running multiple accounts, prioritising contending deadlines and performing effectively in a fast-paced environment.
Experience using Salesforce or a similar CRM platform to run sales activity, opportunities and client relationships.
Desirable
A general understanding of capital markets, alongside an interest in developing deeper knowledge of the global bond market.
Previous experience working with financial services clients, particularly investment banks, private credit managers or legal advisers.
Experience collaborating across international teams or within a matrixed organisation.
An ambitious approach, with a passion for commercial growth, accountability and ownership.
The ability to combine critical thinking with hands-on execution to deliver commercial results.
What's in it for you? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here
.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essencrucial all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Interested in the FT but don’t see the right role yet? Join our
Talent Community
to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: Clarksville, TN
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Pay: $17.35
Responsibilities
Perform daily quality inspections of finished, in-process and received product as required by company inspection and test plan. Maintain accurate and precise records, to include inspection and non-conformance Reports
Maintain a safe, clean and organized working environment
Perform inspection of parts to specifications using calipers, gauges, tape measures and other mechanical inspection hand tools and reading drawings.
Assist in the troubleshooting of materials in the manufacturing areas.
Investigate root cause analysis for quality issues and assist in problem solving.
Ability to work any shift and/or overtime as required.
Perform data entry and computations on defined quality forms
Perform other duties as assigned
JOB REQUIREMENTS
Education: High School diploma or equivalency.
QAULAIFICATIONS
One year of manufacturing experience
JOB REQUIREMENTS
Able to lift a maximum of 25 lbs. multiple times a day during a 12 hr.
Bend and stand in difficult positions up to 12 hours; Able to manipulate tools with both hands and stand for long hours.
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Задачи:
— Торговать облигациями, РЕПО и инструментами денежного рынка.
— Находить и реализовывать инвестиционные идеи.
— Участвовать в управлении облигационным портфелем.
— Анализировать доходность, ликвидность и кредитные риски.
— Контролировать дюрацию и процентный риск.
Требования:
— Опыт работы с облигациями и Fixed Income от 2 лет.
— Понимание долгового рынка и управления портфелем.
— Уверенный Excel, финансовая математика.
— QUIK, Bloomberg, Python — преимущество.
Условия:
— График 5/2, с 9:30 до 18:00.
— Офис в центре Москвы.
— ДМС со стоматологией, страхование жизни.
— Доступ к современным AI-инструментам.
ОфисМосква
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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Location: Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our customer is a leading global financial institution with a strong presence across Capital Markets and Financial Services. The organization operates in a highly technology-driven environment where reliable, resilient, and high-performing trading systems are critical to business operations.
The technology teams work closely with front-office trading desks, developers, quants, and business stakeholders to support sophisticated financial applications and ensure seamless technology operations across global markets.
What You’ll Do
Provide day-to-day application support for Fixed Income and Capital Markets trading systems, including application monitoring and responding to user queries through email and chat.
Work closely with global and regional business users, Trade Floor teams, Developers, Quants, and Technology groups to investigate and resolve issues within agreed timelines.
Log and manage requests, incidents, problems, and changes using ServiceNow and Atlassian JIRA.
Troubleshoot production issues, perform root cause analysis, and track incidents through resolution.
Support application rollouts, upgrades, deployments, and implementation activities, ensuring issues are identified and resolved effectively.
Conduct end-to-end testing, regression testing, and QA for enhancements, bug fixes, and application changes before production releases.
Partner with development teams to build solutions that leverage enterprise monitoring and logging, improve system resilience, and minimize manual maintenance.
Develop a deep understanding of application components, functionality, interfaces, data flows, business rules, system dependencies, and operational processes.
Proactively monitor system performance and identify opportunities to improve application stability, reliability, and operational efficiency.
Participate in Disaster Recovery planning and testing, system changes, and server upgrade activities.
Contribute to operational documentation and knowledge sharing to strengthen the team's ability to support critical applications.
Follow ITIL best practices across Incident, Problem, and Change Management processes.
Manage multiple priorities simultaneously while maintaining clear and effective communication with business stakeholders.
What You Bring
Professional experience supporting Capital Markets, Fixed Income, trading, or financial operations applications, particularly in a high-pressure production environment.
Strong experience with application support, production troubleshooting, monitoring, incident management, and root cause analysis.
Knowledge of ITIL service operations methodologies and experience working with service management platforms such as ServiceNow and JIRA.
Strong understanding of IT operations practices, including monitoring, logging, alerting, application performance, and operational controls.
Excellent communication and problem-solving skills, with the ability to manage business expectations and communicate effectively with both technical and non-technical stakeholders.
Ability to work independently while also collaborating effectively within a global, cross-functional team.
Strong understanding of application dependencies, system components, interfaces, data flows, and business processes.
Experience reviewing and supporting system changes, application deployments, server upgrades, and Disaster Recovery activities.
English level
Intermediate/Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Thousand Oaks, United States
Our client,
Teledyne Technologies Inc. (NYSE: TDY)
, has retained us to recruit a
Manager of Income Tax Compliance
. This leader will manage U.S. and international income tax compliance, oversee co-sourced filings, monitor legislation, support audits, integrate acquired entities, and advise leadership on tax risks.
The company is headquartered in
Thousand Oaks, California
, with worldwide revenue exceeding
$4B
. Teledyne is a leading provider of sophisticated digital imaging products and software, instrumentation, aerospace and defense electronics, and engineered systems. Its operations are primarily located in the United States, Canada, the United Kingdom, and throughout Europe. The company just concluded 2025 with the largest quarterly orders, sales, and non-GAAP earnings, as well as operating margin in the company’s history. As a result their stock recently hit an all-time high.
Be visionary
Teledyne Technologies provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging, and pharmaceutical research.
At Teledyne Technologies, the company offers a competitive salary, discretionary bonus, and comprehensive benefits from day one, including health, dental, and vision insurance. Employees enjoy paid vacation, holidays, and sick leave, plus a 401(k) with company match and an Employee Stock Purchase Plan to share in the company’s success. They are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Join the Teledyne Tax team!
This is an opportunity for an income tax compliance professional who is excited to manage U.S. and international tax filings while supporting a global, acquisitive organization.
Their website is:
www.teledyne.com
The following information provides more insight. After reviewing the details below, our hope is that you may know someone interested in this highly visible role. Feel free to distribute this document to others.
Essential Duties and Responsibilities:
The Manager of Income Tax Compliance will oversee U.S. and international tax filings, ensure compliance across Teledyne Technologies’ global operations, support cross-functional teams, and help drive process improvements and efficiency in the tax compliance function.
Preparation and/or review of US federal, state and local income tax filings for a global corporation, including forms 5471 review. Their filings are co-sourced with an external public accounting firm.
Data collection and analysis working with both domestic and foreign business units in order to prepare the federal/state tax returns including the reporting of foreign information returns.
Preparation of timely income tax estimated and extension filings and payments and tracking of refund requests.
Monitor changing tax legislation.
Anticipate future events and advise leadership of risks and opportunities.
Assist in integration of acquired companies in tax compliance processes and systems.
Support government audits and managing state notices and inquiries.
Manage Country by Country reporting and notifications, and Pillar 2 minimum tax.
Assist in the management of non-US income tax returns with external public accounting firm.
Review of non-income tax returns such as Oregon CAT, Ohio CAT and insurance excise returns.
Assist in orienting and accounting for newly acquired legal entities as Teledyne grows.
Assist with and/or lead special projects; monitor evolving legislation, calculation and disclosure requirements.
Skills & Qualifications:
Bachelor's degree (B.S.) from four-year college or university in accounting and 5 plus years of relevant experience and/or training; or equivalent combination of education and experience. Masters Degree in Taxation and CPA desired.
Technical Skills – A solid understanding of US income tax compliance (federal, state, local reporting for domestic and foreign entities) for a global corporation is required.
Knowledge of income tax calculations and methods. Leverage experience; stay current through reading, training and development opportunities.
Experienced with tax compliance software (e.g., OneSource), financial systems (e.g., OneStream), analytic and data management tools and software.
Analytical - Uses intuition and experience; Identifies and researches data, events or issues. Seeks process efficiencies and continuous improvement.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully. Performs self-review of deliverables and documentation.
Project Management – Organized; Communicates changes, challenges and progress.
Oral Communication - Listens and gets clarification; Responds well to questions; Participates in meetings. Presents concise information with detail appropriate for intended audience.
Written Communication - Writes clearly and informatively; Edits work for content, spelling and grammar; Presents numerical data accurately and effectively.
Teamwork - Gives and welcomes feedback; Supports everyone's efforts to succeed.
Business Acumen - Understands business implications of deliverables and tax matters;
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Supports Company profitability initiatives.
Ethics - Works with integrity and ethically.
Organizational Support - Follows policies and procedures; Supports organization's goals and values. Shares information with colleagues. Positive contributor to tax team success.
Judgment – Demonstrates professional judgement; Includes appropriate people in decision-making process.
Motivation – Independent in monitoring upcoming deadlines and anticipating leadership’s needs. Dedicated to meeting deadlines with quality deliverables.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments.
Adaptability - Adapts to evolving requirements from legislative, technology or business activities.
Location: Thousand Oaks, United States
Our client, Teledyne Technologies Inc. (NYSE: TDY), has retained us to bring them a Manager of Income Tax Accounting. The company is headquartered in Thousand Oaks, California, and has worldwide revenue over $6B. Teledyne is a leading provider of sophisticated digital imaging products and software, instrumentation, aerospace and defense electronics, and engineered systems. Teledyne's operations are primarily located in the United States, Canada, the United Kingdom, and throughout Europe. The company just concluded 2025 with the largest quarterly orders, sales, and non-GAAP earnings, as well as operating margin in the company’s history. As a result their stock recently hit an all-time high.
Be visionary
Teledyne Technologies provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
They are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Join the Teledyne Tax team! This is an opportunity for an ASC 740 income tax professional who thrives on making an impact and wants the excitement of working with an experienced provision team for a global acquisitive company.
Their website is:
www.teledyne.com
Responsibilities:
Work on annual and quarterly global income tax provisions and reporting for SEC 10-Q and 10-K filings.
Run global consolidations in OneStream Tax Provision (TXP) software.
Support non-US business units in their access and use of the TXP software.
Evaluate global ETR, cash tax rate analytics, and balance sheet variances from quarter to quarter.
Uncertain Tax Position (UTP or FIN 48) issue identification, tracking and review of third-party prepared schedules.
Consolidate and review global tax account reconciliations.
Prepare workpapers for Federal and state income tax provisions, (Estimate Book/Tax differences).
Prepare Return to Provision (RTP) for US Federal and state tax returns; review non-US RTPs.
Execute and document SOX Controls.
Provide support and analysis for third party financial statement auditors.
Prepare state provision assessing appropriate state tax rates and credits.
Support Country-by-Country Reporting and Pillar 2 reporting.
Support and review transfer pricing ranges and results.
Communicate effectively with other members of the finance organization collecting and sharing tax information.
Conduct tax research using online tools and resources.
Support tax accounting and integration of newly acquired entities.
Continuously improve tax processes.
Assist with special projects as needed, such as analyzing legislative changes, transactions and purchase accounting.
This position requires some overtime during quarter close.
Supervisory Responsibilities:
This job has no direct supervisory responsibilities but will lead certain tasks and relationships including third-party consultants. This individual may provide training and review of foreign business units tax accounting.
Competencies:
Analytical - Collect and research data; Use intuition and experience to identify events or trends, and monitor proper accounting.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
Project Management – Organize and communicate changes / progress.
Technical Skills – Understanding of ASC740 for a global corporation, including SEC reporting. Pursues training and development opportunities.
Oral Communication – Clear concise written and spoken communication skills; Listening skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data simply and logically.
Teamwork - Gives and welcomes feedback; Supports everyone's efforts to succeed. Able to identify and raise issues.
Business Acumen - Understands business implications of decisions.
Ethics - Treats people with respect; Works with integrity and ethically.
Organizational Support - Follows policies and procedures; Supports organization's goals and values.
Judgment - Includes appropriate people in decision-making process.
Self-motivated, professional, organized, curious, and positive outlook.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
Quality – Delivers quality work using self-review, analytics, and tracking anticipated events or changes for timely consideration.
Quantity – Meets deadlines self-monitoring workplans; Challenges status quo balancing merits of current process with opportunities.
Safety and Security – Observes safety and security requirements, wear company issued badge on campus, completes required training.
Adaptability - Adapts to changes in the work environment and ever evolving tax environment.
Initiative - Seeks increased responsibilities; Asks for and offers help.
Innovation - Generates suggestions for improving work, simplifying processes, creating analytical tools for variance and trend analysis.
Education/Experience:
Ideally 6+ years of ASC 740; Global Corporate Tax experience; or equivalent combination of education and experience.
Bachelor's degree (B.A.) from four-year college or university in Accounting or Economics.
Prefer a CPA and/or Masters degree ideally in Tax.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11699
Inbound Customer Service & Rental Booking Virtual Assistant
Independent Contractor – CPT-11699 Inbound Customer Service & Rental Booking Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An Atlanta-area storage container rental business is seeking a professional Business Support VA to handle incoming customer calls, rental inquiries, pricing information, and basic booking administration.
The VA will receive calls forwarded from the company's business telephone line and assist both new prospects requesting rental information and existing customers placing orders.
All customer communications, records, tasks, lead tracking, customer requests, and follow-ups will be managed and maintained through HubSpot.
The ideal candidate will bring excellent spoken English, a friendly and professional phone presence, strong organization, and prior customer-service experience.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Inbound Customer Service
Answer forwarded incoming business calls during scheduled coverage hours
Identify whether the caller is a prospective or existing customer
Respond professionally to routine rental questions
Gather caller details, requested services, and relevant order information
Direct unusual requests or unresolved questions to management
Answer inbound calls live whenever possible
Respond to missed calls, voicemails, and new inquiries within one hour during working hours
Escalate pricing exceptions, customer complaints, and requests that fall outside established procedures
Collect the caller’s name, email address, and contact number.
Gather customer details before escalating service issues.
Handle urgent equipment concerns, including refrigerated equipment breakdowns.
Provide status updates without promising specific repair timelines or compensation.
Rental Inquiries & Order Support
Provide approved storage container rental pricing
Communicate available delivery and pickup information based on company-provided schedules
Assist with new rental inquiries and existing customer orders
Record service requests and confirm necessary details
Relay booking and customer information to the appropriate internal contact
Provide approved pricing and collect all required information for rental and service requests
Own follow-up on leads, outstanding quotes, and customer requests through resolution or a confirmed handoff
Coordinate delivery and pickup scheduling once approved
Confirm equipment placement and special delivery instructions.
Verify site access restrictions, gate requirements, and receiving hours.
Collect and record PO numbers for rental orders.
Confirm order details with customers before processing.
Send order confirmations to customers by email.
Administrative & Scheduling Support
Maintain organized customer and call records
Track incoming inquiries, outstanding requests, and follow-ups
Update scheduling or order information using approved systems
Assist with basic administrative work during quieter periods
Maintain accurate notes for unresolved customer matters
Follow established call-handling and escalation procedures
Maintain customer records, deal stages, tickets, tasks, and next steps within HubSpot
Ensure every inquiry, lead, quote, and customer request has a clear status, owner, and next step documented in HubSpot
Keep all customer communications, follow-ups, and activities current and accurately logged in HubSpot
Work through outstanding follow-ups and open HubSpot tasks during quieter periods
Monitor and update customer records to ensure accurate tracking and continuity of service
Record equipment issues, customer concerns, and requested response times.
Document complete order and service details for proper handoff to the appropriate team.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous inbound customer service or phone support experience required
Excellent spoken English required
Experience handling customer inquiries and booking requests strongly preferred
Strong attention to detail and organizational skills required
Experience with appointment scheduling or order entry preferred
Administrative support experience preferred
Equipment rental or related service-industry experience is a plus
HubSpot proficiency required or strongly preferred
Previous CRM management experience, including lead tracking, task management, and customer record maintenance, strongly preferred
IDEAL CANDIDATE PROFILE
Friendly, confident, and professional over the phone
Clear English speaker with strong listening skills
Comfortable explaining standard pricing and availability information
Organized and accurate with customer details
Dependable and punctual during scheduled shifts
Able to follow procedures while handling routine questions naturally
Willing to learn the company's products and rental processes
Highly organized and capable of managing multiple customer follow-ups simultaneously
Comfortable working within a CRM-driven workflow
Proactive in maintaining accurate records, task ownership, and follow-through
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
VoIP Business Phone / Call Forwarding Platform
HubSpot CRM
Client's Order / Rental Tracking System
Calendar & Scheduling Tools
Microsoft Excel / Google Sheets
Email & Communication Platforms
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 9:00 AM–5:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 9:00 AM–5:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Responsibilities:
— Maintain the company’s full accounting and tax records under the general taxation regime (OSNO).
— Prepare and submit financial statements, tax returns, and statistical reports on time.
— Calculate and monitor VAT, corporate income tax, social contributions, and personal income tax.
— Maintain accounting records for import transactions from China, including invoices, contracts, specifications, packing lists, bills of lading, and customs declarations.
— Calculate the landed cost of imported goods, including purchase price, freight, insurance, customs duties, VAT, and brokerage fees.
— Account for customs payments, import VAT, and foreign-exchange differences.
— Handle currency-control procedures, including foreign-trade contracts, payments to Chinese suppliers, contract registration with banks, and preparation of supporting documents.
— Monitor settlements with Chinese suppliers, advance payments, and outstanding balances.
— Maintain inventory records, monitor stock balances, and participate in stock counts.
— Process payroll, annual leave, sick leave, bonuses, and deductions.
— Manage accounts receivable and payable and reconcile balances with counterparties.
— Prepare cash-flow forecasts and monitor liquidity.
— Prepare management reports for company management.
— Liaise with tax authorities, the Social Fund of Russia, banks, customs brokers, and counterparties.
Requirements:
— Experience as a standalone Chief Accountant or independently managing the full accounting cycle.
— Practical experience in an international trading company, preferably with imports from China.
— Strong knowledge of accounting and tax accounting under the general taxation regime (OSNO).
— Understanding of import operations, customs clearance, import VAT, and currency control.
— Ability to calculate the landed cost of imported goods.
— Proficiency in 1C, Excel, electronic reporting systems, and online banking.
— Conversational English for communication with international counterparties and business correspondence.
— Independence, accuracy, responsibility, and confidentiality.
Benefits:
— An independent role working directly with company management.
— A small team and the opportunity to build efficient accounting processes.
— Working schedule, employment format, and compensation to be discussed individually.
Location: Hong Kong Office
Workplace: onsite
About Unlimit
Unlimit is a global fintech ecosystem built to eliminate financial borders holding businesses back. The company provides the extensive infrastructure needed to scale globally, integrating payment processing, multi-currency business accounts, BaaS and crypto gateways into a single, intelligent platform.
Across 17 offices globally, Unlimit bridges hyper-local expertise with a high-capacity financial network, giving companies the agility to expand across regions with operational confidence and speed. Driving the evolution of payments, Unlimit is transforming its infrastructure from human-operated fintech into AI-native financial infrastructure — where APIs are consumed by machines, integrations are negotiated by agents, and systems evolve continuously through intelligent automation. Our next users are not only humans. They are AI agents acting on behalf of humans and businesses.
Unlimit serves more than the needs of businesses today; we are building the nervous system for a borderless global economy.
Responsibilities:
Own IT in the Region: Act as the sole on-site IT engineer for our Hong Kong office and the go-to IT contact for all employees across APAC. You'll work closely with the global IT team, but day-to-day decisions in the region are yours.
Be the First Responder: Serve as the primary point of contact for all incoming IT support requests from APAC employees via our ticketing system, email, chat channels, or walk-ups. Provide remote support to colleagues in other APAC locations.
Triage & Troubleshoot: Diagnose and resolve hardware, software, and basic network issues independently. Know when to fix it on the spot and when to escalate complex issues to the global System Administration team, often across time zones.
Manage the User Lifecycle: Execute onboarding and offboarding processes for APAC staff. Create accounts in Active Directory/Google Workspace/MFA, configure workstations, and set up secure access.
Deploy & Maintain Hardware: Prepare, image, and deploy both Windows and Apple-based devices, including shipping and remote setup for employees outside Hong Kong. Help procure and maintain office tech, including monitors, docking stations, conference room AV equipment, and office cable management.
Manage Local Vendors: Own communication, coordination, and procurement with hardware, software, ISP, and facilities-related IT vendors across the region.
Office Access: Maintain and support our office access systems used by employees and visitors.
Office Infrastructure: Maintain the local network and server/communications room, including the systems which reside there.
Educate, Document & Automate: Write clear, simple "How-To" guides for our internal knowledge base (in English) to help users solve common problems on their own. Support the automation of recurring tasks.
Relevant experience:
The Essentials: 4+ years of experience in an IT Helpdesk or customer-facing technical support role.
Independent Operator: Proven ability to work autonomously with minimal supervision. Experience as the sole IT person supporting an office is highly desirable.
Languages: Fluent English and Cantonese are required. Mandarin is a strong plus.
Customer-First Mindset: Excellent communication skills and the patience to explain technical concepts to non-technical staff in a multicultural environment.
Core Tech Experience: Strong hands-on experience troubleshooting and administering Windows, macOS, Google Workspace, MS Office, and related tools. Experience with AI-assisted automation.
Admin Basics: Familiarity with user, group, and policy management in Active Directory and Google Admin console.
Hardware & Network Fundamentals: A strong understanding of laptop hardware, peripherals, and network concepts (Wi-Fi, VPNs, IP addressing, basic switching).
Bonus Points:
Experience supporting users across multiple countries or time zones in APAC.
Experience working in and administering IT Service Management tools like ManageEngine and Atlassian Jira.
Basic familiarity with PowerShell and scripting.
Familiarity with ITIL.
Relevant IT certifications.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: Remote
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
About the Role
Alpaca is looking for a collaborative and detail-oriented
Due Diligence Analyst - Americas (ET hours)
to join our Risk team. In this role, you will support the onboarding of new partners, including international fintechs and financial institutions, by helping ensure that required due diligence, risk, compliance, and AML standards are met before launch.
This is a hands-on, partner-facing role that sits at the intersection of risk management, third-party due diligence, compliance, operations, and project execution. You will help evaluate prospective partners, review key documentation, coordinate internal requirements, and guide partners through the onboarding process.
The ideal candidate is organized, analytical, comfortable communicating with external stakeholders, and able to manage multiple onboarding workstreams in a fast-paced environment.
What You’ll Be Doing:
Support due diligence reviews for new and existing partners, including fintech companies, financial institutions, vendors, and other third-party service providers.
Communicate regularly with prospective and onboarding partners globally to help them understand requirements, timelines, and outstanding documentation needs.
Conduct and support third-party risk management processes, including KYC, KYB, enhanced due diligence, policy and procedure reviews, customer onboarding flow reviews, and risk assessments.
Review partner-provided documentation for completeness, consistency, and potential risk indicators.
Track partner onboarding progress, follow up on outstanding items, and help ensure required documents are submitted ahead of launch deadlines.
Respond to partner questions related to the onboarding and due diligence process, escalating requests or issues as appropriate.
Work closely with internal teams, including Operations, Compliance, AML, Legal, Product, and Project Management, to ensure partner integrations meet internal requirements.
Identify process gaps, recurring partner questions, or documentation issues, and contribute to improvements in the partner onboarding and diligence process.
Maintain accurate records of diligence reviews, decisions, approvals, and supporting documentation.
What You’ll Need:
Experience:
2–3+ years of experience in risk management, operational risk, third-party risk, compliance, AML, financial crime, or related functions within financial services, fintech, brokerage, or another regulated industry.
International Mindset:
Comfort working with international partners and reviewing diligence materials across different jurisdictions and regulatory environments.
Analytical Skills:
Strong critical thinking skills with the ability to identify anomalies, inconsistencies, gaps, and potential risk indicators in documentation, data, and partner responses.
Organizational Skills:
Strong project management and prioritization skills, with the ability to manage multiple partner onboarding processes simultaneously.
Communication Skills:
Excellent written and verbal communication skills, including the ability to explain requirements clearly to external partners and internal stakeholders.
Cross-Functional Collaboration:
Ability to work effectively across Risk, Compliance, AML, Operations, Legal, Product, and Project Management teams.
Proactive Ownership:
A self-starter mindset with strong accountability, sound judgment, and the ability to operate independently in a rapidly evolving environment.
Education:
Bachelor’s degree in Finance, Business, Economics, Risk Management, Criminal Justice, International Relations, or a related field.
Nice to Haves:
Familiarity with financial services regulatory expectations, including BSA/AML, KYC, KYB, enhanced due diligence, and third-party risk management practices.
Experience supporting partner, vendor, or third-party onboarding in a fintech, brokerage, payments, banking, or financial services environment.
Understanding of operational resilience, business continuity, cybersecurity, data protection, or outsourcing risk frameworks.
Experience reviewing policies and procedures related to AML, sanctions, customer onboarding, fraud, compliance, or operational controls.
Familiarity with broker-dealer, introducing broker, or embedded finance models.
Experience using case management, GRC, CRM, or project tracking tools.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a Customer Success Manager at Alpaca, you are the front line in our pursuit of enabling financial markets access for everyone on the planet. You'll work with our partners (customers) from contract signature through renewal, ensuring they have a positive experience leading to successful outcomes.
Reporting to the Director, Success, this role supports Alpaca's B2B brokerage and crypto offerings, helping customers launch and scale US securities and crypto trading applications worldwide.
We're looking for someone who brings hands-on experience in the brokerage, crypto exchange, or trading-platform industry and understands the unique operational, regulatory, and technical challenges of supporting customers in financial markets.
Things You Get To Do:
Act as the primary contact for B2B/enterprise customers, accountable for building and maintaining strong relationships with key contacts throughout the customer lifecycle
Ensure customer satisfaction, retention, and success
Manage escalations, internally and externally, with a focus on customer empathy
Maintain regular contact with customers to understand their business priorities, monitor their progress toward achieving key results, and continually identify and mitigate risks (relationship, commercial, etc.)
Work with partners to accurately forecast growth and identify and monitor progress toward shared goals
Drive adoption of Alpaca features (new and existing) among our Live Partners
Identify and disseminate best practices and pitfalls
Represent the partner internally across multiple groups, including Marketing, Product, and Operations
Maintain positive relationships, internally and externally, to drive overall success and overcome obstacles
Provide internal communication and reporting on overall account status, health, and risk
Develop a success strategy for ensuring customer success
Identify areas and consider solutions for improvement and optimization within Alpaca
Deliver QBRs and executive reports that align customer goals with platform outcomes
Serve as a trusted advisor to customers’ leadership teams, aligning Alpaca capabilities with their go-to-market strategy
Own the full customer lifecycle post-signature, including onboarding, activation, expansion, and renewal
Collaborate cross-functionally with Product, Sales, and our Broker-Dealer to leverage process understanding, champion partner needs, and influence roadmap priorities
Perform ad-hoc duties and responsibilities as assigned
Who You Are (Must-Haves):
4–6 years of experience in a customer success role managing customer relationships
Direct professional experience working at a brokerage, broker-dealer, crypto exchange, or trading platform
Hands-on understanding of brokerage or crypto trading operations, including customer onboarding, account funding, trading workflows, and the operational or compliance challenges associated with financial markets
Comfortable working US hours (ET) in a remote setup
Understanding of and experience with key technology concepts, such as SaaS and APIs
FinTech experience, especially within the broker-dealer business
Experience working with both large and small companies
A dedicated interest in Alpaca's mission to enable financial services access to everyone on the planet
Ability to work remotely and independently and to self-manage time and obligations
Flexibility to jump in where and when needed to help drive Alpaca's growth
Desire to learn
Ability to manage customer relationships across companies of various sizes
A team player who thrives on ownership, transparency, and being relentlessly partner-first. We move fast, support each other, and aim to grow together.
Who You Might Be (Nice-to-Haves):
Experience supporting B2B brokerage-as-a-service, embedded investing, or trading API platforms
Familiarity with US securities brokerage infrastructure, including clearing, custody, settlement, and broker-dealer compliance.
Experience supporting API integrations or technical onboarding for trading applications.
Experience working with international B2B clients or fintech partners launching financial products across multiple markets.
Experience managing institutional trading customers or strategic fintech partnerships.
Startup mindset suited to a fast-paced, high-growth environment.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Espoo
Workplace: Hybrid
Software Engineer - SAR Processing Platform
Role highlights:
Job title: Software Engineer
Location: Espoo, Finland
Department: SAR Processing Platform
Reports to: Team Lead SAR Processing Platform
Employment type: Permanent
Workplace model: Hybrid - 3 days in the office
Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Software Engineer, you’ll help build and run the platform that every ICEYE image passes through before a customer sees it. The SAR Processing Platform validates raw radar data, decides when and where to process it, runs the processing workflows, catalogs the products and gates their delivery. You’ll join a small team that owns this orchestration layer end to end, covering how incoming data is validated, scheduled and processed, how products are cataloged and delivered, and the tools operators use to run it. The platform runs in the cloud and on on-premises clusters at customer sites, and you’ll work daily with SAR processing engineers, other engineering teams across the platform, DevOps, product and delivery.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world’s largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Build and maintain the backend services that schedule, process and catalog satellite data
- Write and tune the processing workflows: resource sizing, reliability and integration of new processor versions
- Keep production healthy: debug failed or stuck jobs from logs, metrics and the database, and turn recurring incidents into fixes or tooling
- Ship through automated, version-controlled deployments to test, staging, production and on-prem environments, and roll out new processor versions and products with the SAR processing engineers using gradual rollouts and quality gates
- Write tests, documentation and runbooks, and review teammates’ code
What we’re looking for
Must haves:
- 2 to 5 years of backend software engineering experience, with solid Go and working Python, and willingness to read and occasionally change Rust
- Hands-on Kubernetes and Docker as a developer: you have deployed, debugged and sized workloads yourself, not only used a cluster someone else ran
- PostgreSQL (schema design, migrations, query debugging) and AWS fundamentals (S3, IAM, EKS or equivalent)
- Experience running software in production, including incident debugging and postmortems
- Pragmatic use of AI/LLM tools in daily development, fluent English, and comfort asking and answering questions in a distributed team
Nice to haves:
- Argo Workflows, Airflow or similar; NATS or Kafka; any Rust experience
- Geospatial or remote-sensing data (GeoTIFF, COG, STAC, GDAL), or any large-file scientific data pipeline
- Helm, Flux, Terraform; Prometheus, Grafana, OpenTelemetry
Application Process
1. Recruiter Interview (30 mins online)
2. Hiring Manager Interview (60 mins online)
3. Technical Interview/ Task ( 60- 90 mins)
4. Onsite/ Final Interview (60 mins)
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, and we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Barcelona, Spain
Workplace: onsite
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring
Customer Success Interns
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
We’re looking for a
Customer Experience Interns
to join our crew in Barcelona.
In this role, you will join the
Customer Experience team
, an international business unit composed of 10 people all throughout the year and supported by seasonal employees (up to 30) during the summer.
At Click&Boat, our operations are divided into three main Business Units:
Supply:
Engages with boat owners to optimize listings and ensure top-quality service.
Sales:
Supports tenants throughout the booking process, from initial inquiries to finalizing deals.
Customer Experience:
Acts as the primary point of contact after a booking, managing communication between boat owners and tenants, and addressing modifications, cancellations, insurance, or accident-related issues.
The Customer Experience team is led by Francesca, Head of Customer Experience, and is structured by request complexity: Level I and II. In this role, you’ll join the Level I team and report directly to Adrien, the team Lead.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
You will be the first point of contact for Click&Boat’s users (owners and tenants) via email (60%) and phone (40%). You’ll handle inquiries before, during, and after boat rentals.
Your main tasks will include:
Facilitating Communication:
Acting as a liaison between boat owners and tenants to resolve disputes, finding fair solutions within our terms and conditions.
Managing Booking Modifications:
Coordinating with the Finance Ops team to process user requests for changes.
Handling Urgent Cases:
Assisting with last-minute cancellations and ensuring smooth transitions for clients.
Improve user experience:
Enhance the user experience through customer support and assistance for our clients and partners.
Improving Service Quality:
Collecting feedback, identifying recurring issues, and suggesting process and product improvements.
Tracking Performance:
Participate in sharing feedback on how to improve the company service and the customers' satisfaction.
Team Support:
Collaborating with colleagues to ensure excellent service coverage.
To maximize the reactivity and customer satisfaction, we are used to working on weekends.
You will be required to work at least one weekend per month following a planning given in advance (in return, you will be granted two consecutive days off for recuperation).
🧭 What you bring aboard
Language Skills:
You are
bilingual in either French, Italian, Spanish or German and speak English fluently
.
People Skills:
Ideally, you have some customer-facing experience (e.g., internship, volunteer work, or student job). More importantly, you enjoy helping others and find satisfaction in solving problems.
Resilient and Solution-Oriented:
You’re comfortable with difficult conversations and know how to stay calm under pressure.
Organized and Adaptable:
You respect your working hours without difficulty, especially during the summer season.
Attention to Detail:
You pay attention to the small things that make a big difference in customer experience.
Situational awareness and concise communication:
you’re able to quickly make sense of complex situation and summarize it pragmatically.
🌊 Bonus points (great to have, never a dealbreaker)
Language Skills
: The knowledge of another language is highly valued.
Interest in Boating:
A passion for our product and the boating industry is a bonus!
🗺 The hiring journey
Intro call with Talent Acquisition
Case study
Interview with your future manager
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Internship
Start date: April 5th, or mid May 2027
Duration: 4 to 6months
Salary: 1 000 euros gross per month
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
The Finance team supports all financial activities in 10 countries, 9 of them in Africa. As part of the global finance team, you will run payment cycles across multiple countries and make them faster and more accurate. You’ll also support country finance operations, working closely with the rest of the Finance team.
You are a great candidate for this role if you have hands-on payments experience, strong numerical skills, learn new systems quickly, and already use technology and AI tools to work smarter.
Reports to:
Finance Manager
Level:
Officer
Location:
This role is open only to candidates based in Rwanda, DRC, Malawi, Kenya or Uganda, where we can employ you directly through a GiveDirectly entity.
Travel Requirement:
Must be able to travel 1-2 times per year to one of our countries of operation for team retreats or colocations
What you’ll do:
Payments and treasury
Run payment cycles in multiple countries end to end: preparing, validating and issuing payments, and resolving exceptions and failed payments quickly.
Reconcile payments with bank and mobile money statements, and investigate and clear any differences.
Support account funding, cash forecasting, and FX across multiple currencies to ensure payments are never delayed.
Work with banks, mobile money operators and country teams to fix payment and funding issues.
Improve and standardise payment processes across countries, and document them in clear SOPs.
Use automation and AI tools to improve payment accuracy, speed and reporting.
Country finance operations
Support country finance operations, e.g., petty cash counts, asset counts, and finance liaison with authorities on tax and statutory filings.
Support the wider Finance team as needed to meet department goals.
Risk and compliance
Apply strong controls in every payment process, including maker-checker, audit trails and segregation of duties.
Handle recipient and payment data securely, and flag fraud risks early.
Understand and implement compliance requirements from tax regulators and payment partners.
Support in-country audits and special reporting to donors and regulators on request.
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
A bachelor’s degree in finance, accounting or a related field, or equivalent experience. A professional qualification (ACCA, CIMA, CPA or similar, completed or in progress) is a plus.
2+ years of professional experience in accounting or finance, including at least 1 year running payments. For example: bulk or high-volume disbursements, bank and mobile money transfers, payment reconciliations and fixing failed payments.
Strong numerical skills and close attention to detail. You can reconcile large datasets accurately under deadline pressure and catch errors before they reach recipients.
Advanced Excel or Google Sheets (e.g. XLOOKUP, SUMIFS, pivot tables, data validation), and experience with finance and payments software (e.g. Intacct, Tipalti, Emburse, QuickBooks, online banking platforms).
You use AI tools (e.g. Claude, ChatGPT) every day to work faster and better, for example to analyse data, draft procedures or investigate exceptions. You check AI output carefully and handle sensitive data responsibly.
You learn quickly and do well in a fast-paced, high-volume environment where priorities and processes change often.
Fluent English. Working knowledge of French or Portuguese is an advantage.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third-party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no-negotiation policy to ensure we are paying staff equitably across roles.
Read more about our compensation philosophy
here
.
The compensation for this role across the various locations is as shown below:
Kenya:
Base Salary: $16,030
Bonus at Target Performance: 10%
Rwanda:
Base Salary: $13,810
Bonus at Target Performance: 10%
Uganda:
Base Salary: $14,840
Bonus at Target Performance: 10%
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A supportive team that works hard and cares hard
A robust health benefits plan (exact details will vary by country)
Flexible paid time off that staff is encouraged to take
Allowances for desk set-up and learning and development
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
About the Department
Cloudforce One
is Cloudflare's threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state sponsored advanced persistent threats (APTs). Cloudforce One works in close partnership with external organizations and internal Cloudflare teams, continuously developing operational tradecraft and expanding ever-growing sources of threat intelligence to enable expedited threat hunting and remediation.
Members of Cloudforce One are at the helm of leveraging an incredibly vast and varied set of data points that only one of the world's largest global networks can provide. The team analyzes these unique data points at massive scale and efficiency, synthesizing findings into actionable threat intelligence to better protect our customers.
About INTERDICT
I.N.T.E.R.D.I.C.T.
(Identify, Neutralize, Triage, Engage, Respond, Disrupt, Integrate, Contain, Threat Hunting) is Cloudforce One's unified operational security organization responsible for identifying, analyzing, and responding to threats targeting Cloudflare and its customers. INTERDICT encompasses three main sub-functions:
Cloudflare Managed Defense (CMD):
Network and application security monitoring for 'Under Attack' mitigation support.
PhishGuard:
Managed email threat detection and response service.
Detection Engineering:
ML model development and detection optimization.
Together, INTERDICT provides comprehensive
24×7×365 protection
across email, application, and network threat surfaces.
Role Summary
As a
Senior Response Engineer
within the Cloudflare Managed Defense Center (CMDC), you will serve as a subject-matter expert and technical escalation point for threat mitigation across Cloudflare’s strategic enterprise customer base. In this role, you will lead the response to sophisticated, multi-vector cyberattacks spanning OSI Layers 3, 4, and 7, operating beyond standard playbooks to diagnose anomalies, engineer custom mitigations, and stabilize mission-critical infrastructure under fire.
Beyond active incident command, you will act as a force multiplier: architecting customer-specific defense strategies, authoring and refining automated detection logic, mentoring Tier 1 and Tier 2 engineers, and collaborating directly with Cloudflare Product and Engineering teams. We are looking for an experienced, high-ownership technical leader who excels during high-stakes incidents and is passionate about mentoring others while advancing threat mitigation at scale.
CMDC operates 24×7×365.
This role participates in a regional shift rotation and on-call escalation rota including periodic weekend and public-holiday coverage as part of a follow-the-sun model across AMER, EMEA, and APAC.
Role Responsibilities
Act as the technical lead and incident commander during high-impact, multi-vector security events, designing and deploying bespoke mitigation strategies when standard runbooks do not suffice.
Perform deep-dive forensic analysis into complex Layer 3/4 and Layer 7 traffic anomalies, identifying zero-day attack patterns, sophisticated bot networks, and novel evasion techniques.
Apply advanced mitigation strategies and filter malicious traffic using Cloudflare’s core security suite, including Magic Transit, Web Application Firewall (WAF), and Advanced Rate Limiting.
Lead technical communications and incident bridge calls with enterprise C-level executives, principal network engineers, and security teams during critical events, clearly articulating root causes, impact assessments, and remediation paths.
Monitor and investigate proactive security alerts across internal telemetry systems to rapidly triage incoming events, assess blast radius, and validate threat severity.
Adhere to and champion strict customer SLAs for alert response times, event analysis, and clear executive reporting.
Mentor and elevate Tier 1 and Tier 2 engineers through structured shadowing, technical post-mortems, and internal training.
Partner with internal Engineering and Product teams to translate operational attack trends into prioritized platform enhancements, tool feedback, and automated detection logic.
Role Requirements (Must-Have Skills)
A minimum of 6–8 years of hands-on experience in a high-volume Security Operations Center (SOC), Managed Detection and Response (MDR), network engineering, or incident response environment dealing directly with live threat mitigation.
Comprehensive knowledge of networking principles and internet infrastructure, including TCP/IP, UDP, ICMP, DNS, BGP routing mechanics, and edge network design.
Deep expertise in Layer 7 protocols and web architectures (HTTP/1.1, HTTP/2, HTTP/3, TLS handshakes/ciphers, reverse proxy models, and API security).
Experience analyzing network traffic data for anomaly detection and designing, tuning, and executing advanced mitigation strategies against L3/L4 and L7 attacks, including bespoke countermeasures when standard playbooks are insufficient.
Advanced proficiency in packet capture and network traffic analysis using tools such as tcpdump, Wireshark, or tshark to isolate anomalies and dissect malformed or novel payloads.
Practical experience analyzing and mitigating security incidents using AI and machine learning tools, paired with the hands-on capability to build and integrate custom tooling that improves operational workflows, accelerates log telemetry analysis, and defends against AI-driven botnets and adversarial edge attacks.
Proficiency in using the command line (Bash shell) alongside general system administration literacy across Linux, Mac, or Windows environments.
Proven experience commanding incident bridges, making decisive risk-tradeoff decisions, and maintaining composure while managing enterprise stakeholders during high-pressure crises.
Nice-to-Have Skills
Direct experience querying large-scale distributed logging and analytics systems using SQL, GraphQL, ClickHouse, or SIEM platforms (Splunk, Elastic, Sumo Logic).
Hands-on experience defending against advanced persistent threats (APTs), credential stuffing, scraping botnets, or application-layer bypass attacks against major CDNs/WAFs.
Relevant industry certifications, such as CISSP, CCNP/CCIE, or advanced GIAC credentials (e.g., GCIA, GCIH, GNFA).
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Data Center Technician Manager is a first-line people manager responsible for the day-to-day operational performance and development of DC Technician and DC Facilities Engineering staff at the site.
This is the first formal people-management role in the Nebius data center technical career path. It serves as the primary operational and people-management layer between these teams and the Data Center IT Manager.
The role owns performance, development, scheduling, and accountability across the DC Technician and DC Facilities Engineering disciplines. When the Data Center IT Manager is unavailable, this manager acts as the primary on-site operational authority, makes shift-level decisions across both managed disciplines, and coordinates incidents involving other site teams.
The successful candidate brings deep technical credibility in data center technician operations and/or facilities engineering, along with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and represent the managed teams in site-level operational discussions.
The Senior DC Diagnostic & RMA Specialist, Field Network Engineer, and Senior DC Support Engineer report directly to the Data Center IT Manager.
You will work
on-site
at our
Missouri
data center location.
Core responsibilities
Own the daily operational performance of DC Technician and DC Facilities Engineering staff. Assign shift coverage, set priorities, balance workloads, and ensure open work is tracked, delegated, and completed to Nebius standards.
Conduct regular one-on-one meetings with direct reports. Deliver structured performance feedback, set individual development goals aligned with the career framework, track progression, and manage performance concerns in partnership with HR and the Data Center IT Manager.
Own shift handoff quality across both disciplines. Ensure incoming shifts have full visibility into open incidents, active vendor work, abnormal system conditions, deferred tasks, and escalated items before taking operational ownership.
Serve as the on-site operational escalation authority during active incidents. Direct the response across managed teams, coordinate with the Lead DC Technician, Senior DC Facilities Engineer, and technical specialists reporting to the Data Center IT Manager, and escalate incidents that exceed site-level decision-making authority.
Manage vendor and contractor activity on the data center floor and in engineering zones. Verify qualifications, enforce safe working practices, review and approve Methods of Procedure (MOPs) within assigned authority, oversee execution quality, and ensure work meets Nebius standards.
Drive technical training and development for managed staff. Partner with the Lead DC Technician and Senior DC Facilities Engineer to identify skill gaps, arrange training, validate completion, and support progression within the Nebius career framework.
Lead hiring activities for DC Technician and DC Facilities Engineering roles. Conduct structured, competency-based interviews, provide hiring recommendations, and partner with recruiting and HR on offers, onboarding, and early-tenure support.
Maintain a safe, inclusive, and high-performance team culture. Address conduct, attendance, and well-being concerns promptly and in accordance with Nebius policies, safe working requirements, and applicable employment obligations.
Make recommendations regarding hiring, promotions, disciplinary action, advancement, scheduling, and termination.
Make routine decisions regarding workflow, staffing, escalation, and corrective actions within assigned management authority.
Provide ongoing coaching, training, and performance feedback.
Technical work may be performed when needed, but the position’s primary responsibility is managing the assigned team and data center operations.
Expected capabilities
Proven first-line management ability, including leading, developing, and holding technical teams accountable across shift-based operations in a mission-critical environment.
Deep technical credibility in data center technician operations and/or facilities engineering, with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and evaluate readiness across both functions.
Strong operational judgment, including assigning and reprioritizing work, managing incidents across disciplines, and making sound shift-level decisions without requiring approval for routine matters.
Demonstrated performance-management capability, including delivering structured feedback, managing development plans, addressing underperformance, and supporting career progression and promotions in partnership with HR.
Clear, structured communication with technicians, facilities engineers, the Data Center IT Manager, global engineering teams, vendors, and senior leadership.
Proficiency in operational reporting and tracking metrics, with the ability to identify performance trends, surface risks, and recommend improvements to shift execution and team capability.
Working knowledge of safe working practices, change control, emergency operating procedures, and vendor management, with the ability to learn and apply Nebius-specific requirements.
Core physical requirements
The role requires the ability to perform the following activities, with reasonable accommodation where applicable:
Stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations.
Safely lift, carry, and position equipment weighing up to 50 pounds independently, using appropriate team-lift protocols or mechanical aids for heavier loads.
Work at heights, including ascending and descending ladders and using approved elevated work platforms.
Work in confined spaces, including under raised floors, within rack enclosures, and along cable management pathways.
Work in environments with variable temperatures, including cold aisle containment zones and areas with active cooling infrastructure.
Handle small components, precision cabling, and connector installations.
Read equipment labels, interface indicators, and detailed wiring diagrams in variable lighting conditions.
Safely push or pull wheeled equipment weighing up to 500 pounds on level surfaces, using appropriate equipment-handling procedures.
On-call requirement
This role carries on-call responsibility as the primary management escalation point for after-hours incidents, team welfare concerns, vendor emergencies, and site-level operational events requiring management authority across both managed disciplines.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$125,000
—
$145,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Nicaragua; Honduras; Ecuador; El Salvador; Colombia
We are seeking a detail-oriented, bilingual Medical Virtual Assistant to support our client's medical practice. The ideal candidate has prior hands-on experience working with eClinicalWorks (eCW) in a U.S. healthcare setting and excels at managing remote front desk operations, multi-line phone support, appointment scheduling, and insurance verification with accuracy and empathy.
Key Responsibilities:
Front Desk & Phone Operations:
Serve as the primary point of contact for incoming and outgoing patient calls in both English and Spanish, resolving inquiries promptly and routing urgent clinical messages to the appropriate care team.
Appointment Scheduling:
Manage provider calendars within eClinicalWorks (eCW), including booking new patient consultations, scheduling follow-ups, handling reschedules, and executing confirmation calls to minimize no-shows.
Insurance Verification & Eligibility:
Verify active patient insurance coverage, copays, deductibles, and referral requirements prior to scheduled visits, updating demographic and payer records accurately in the EHR.
Patient Intake & Records Management:
Collect patient intake forms, upload documentation into eCW, and ensure all patient charts are complete and accurate ahead of appointments.
Administrative & HIPAA Compliance:
Maintain strict adherence to HIPAA privacy standards across all digital communications, phone interactions, and EHR documentation.
Requirements
Language:
Fluency in both English and Spanish (verbal and written) with strong bedside manner over the phone.
EHR Experience:
Proven hands-on proficiency using
eClinicalWorks (eCW)
for scheduling, patient demographics, and eligibility workflows.
Healthcare Background:
Minimum 1–2 years of experience in a U.S. medical front desk, call center, or virtual medical assistant role.
Technical Setup:
Reliable high-speed internet connection, a quiet, private workspace compliant with HIPAA standards, and a noise-canceling headset.
Core Strengths:
High attention to detail, strong organizational skills, and the ability to multitask calmly in a fast-paced clinical environment.
Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, with a U.S time zone (PST/EST).
УдалённоNicaragua; Honduras; Ecuador; El Salvador; Colombia; The schedule is Monday through Friday, with a U.S time zone (PST/EST)
Location: Tbilisi, Georgia; Warsaw, Poland; Astana, Kazakhstan; Almaty, Kazakhstan; Yerevan, Armenia
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
The role:
We are looking for a
Customer Support Specialist
to assist clients and partners with a wide range of issues related to acquiring and payment systems. This role goes beyond basic customer service - you will handle technical inquiries, perform initial diagnostics and investigate issues affecting transaction processing. Close collaboration with internal teams and clear communication with clients are key to ensuring fast and effective resolution of technical problems.
Responsibilities:
Provide timely technical support to clients and partners regarding acquiring operations and payment systems
Register and categorize incoming inquiries, including requests for assistance, error reports, and reporting-related queries
Perform initial analysis and diagnosis of issues arising during transaction processing and payment gateway operations
Resolve simple technical issues independently and escalate more complex problems when necessary
Advise clients on setting up and using software for payment operations
Document client inquiries, including problem descriptions, actions taken, and outcomes
Collaborate with other company departments to promptly address clients' technical issues
What you need to succeed in this role:
At least 1–2 years of relevant experience in the fintech industry
Excellent written and verbal communication skills in English and Russian
Knowledge of the principles of operation, payment terminals and payment gateways
Good understanding of the technical aspects of payment processing and standard data transmission protocols in this field
Experience with incident management and monitoring systems (e.g., Intercom, JIRA, Grafana, Asana)
Experience with any ticketing/CRM system
Quick learning ability and adaptability to new information
A proactive and problem-solving mindset with excellent organizational skills
Excellent communication skills and ability to explain complex technical concepts in simple terms
Ability to work in shifts, including both day and night, to ensure 24/7 customer support
What we offer:
Opportunity to shape the future of fintech solutions within a growing company
A collaborative and supportive team environment
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary
Paid vacation
Fully remote work
Additional Information:
Employment Type:
B2B Contract
Working schedule:
Shift-based, including both day and night shifts (24/7 rotation)
* Employment will be offered through one of the group’s legal entities - Mellifera Kartiera Ltd, Colibrix Ltd, or Mellifera Operations Ltd - depending on the role, location, and applicable legal framework.
География найма не уточнена
Brazil
Thousand Oaks, United States
seniorThousand Oaks, United States
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
ОфисKnow when to fix it on the spot and when to escalate complex issues to the global System Administration team, often across time zones; Deploy & Maintain Hardware: Prepare, image, and deploy both Windows and Apple-based devices, including shipping and remote setup for employees outside Hong Kong; Experience supporting users across multiple countries or time zones in APAC
УдалённоГеография найма не уточнена
УдалённоГеография найма не уточнена
ГибридEspoo
ОфисСтажёрBarcelona, Spain
УдалённоКения, Руанда; This role is open only to candidates based in Rwanda, DRC, Malawi, Kenya or Uganda, where we can employ you directly through a GiveDirectly entity