Location: Remote
Who we are
Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
Working hours
🌎 While we are an all-remote company and hire
almost anywhere
in the world, we do require successful candidates to be located in the United States.
Preferred location:
USA
Why this job is exciting
As an Enterprise Account Executive [IC5], you will have more responsibility, upside, and growth potential than anywhere else with a comparable role. At Sourcegraph, we strive to create the best environment for exceptionally talented people to thrive. If you join us, you’ll make a meaningful impact on how engineering organizations operate at scale.
Here’s what you can expect in your first year:
📅 Within one month, you will…
Begin 1:1’s with your manager, understand your 30-60-90 plan, shadow current team members, review your quota, and dive into your territory.
Build a territory plan targeting net-new logo accounts with a strong emphasis on outbound engagement and expanding existing customer relationships.
Start to hold new business meetings and build pipeline
Meet key partners across Customer Engineering, Technical Success, Product, Legal, and Engineering teams—relationships that will be critical throughout your deal cycles.
📅 Within three months, you will…
Be well versed in Sourcegraph’s Value Framework.
Understand the unique capabilities of Sourcegraph products and develop compelling strategies to align their value with your prospect’s engineering and business objectives.
Hone your storytelling skills, clearly articulating use cases, sharing real-world customer success stories, and conveying outcomes that matter to both technical and executive audiences.
Identify champions, influencers, and decision makers, building trusted advisor relationships that accelerate adoption across engineering organizations.
Execute a disciplined, repeatable sales process to continuously build and advance pipeline while maintaining accurate forecasting.
Negotiate complex enterprise proposals and contracts and surface market insights to the Product team to influence our roadmap.
Consistently hit your activity and pipeline goals.
📅 Within six months, you will…
Own the full sales cycle, consistently meeting and exceeding pipeline and revenue objectives.
Collaborate cross-functionally with Customer Engineering, Product, Legal, and Engineering to successfully close technically complex and strategically significant enterprise deals.
Deliver actionable customer feedback across teams, ensuring engineers and product teams remain tightly aligned with customer needs.
📅 Within one year, you will…
Be recognized as a top-performing Account Executive, consistently exceeding goals and setting the standard for excellence.
Mentor and support new Account Executives, assisting with onboarding, training, and motivation to elevate the entire team.
About you
You are a results-oriented, strategic hunter who thrives in enterprise environments and has a proven track record selling to developers and engineering leaders. You excel at uncovering needs through rigorous discovery, navigating complex multi-stakeholder deals, and building consensus across technical and executive audiences.
You are highly motivated, self-directed, and energized by creating new opportunities and expanding your footprint within accounts. You take ownership of your pipeline and performance, and you hold yourself accountable for achieving ambitious goals.
Your Skills and Experience:
7+ years of B2B SaaS or software sales experience
3+ years of selling as an Enterprise Account Executive
Proven track record of exceeding quotas while leading with empathy and credibility
Experience selling complex solutions with ASP ≥ $100k
Comfortable engaging with both individual contributors and VP/C-level executives
Exceptional interpersonal, presentation, verbal, and written communication skills across all levels and personas
Passion for our mission and belief in the transformative power of developer productivity
Nice to Haves:
Experience selling developer or engineering-focused products
Familiarity with software development concepts, CI/CD, version control, or DevOps tooling
Experience managing complex multi-year contracts
Knowledge of security, licensing, and compliance requirements
Vertical expertise in Financial Services, Insurance, Semiconductors, Auto-Manufacturing, or Retail.
Level
📊 This job is an IC5. You can read more about
our job leveling philosophy
in our Handbook.
Compensation
💸 We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an
open and transparent
company that values
competitive compensation
, our compensation ranges are visible to every single Sourcegraph teammate. To determine your salary, we use a number of market and data-driven salary sources, along with your location zone, and target the high-end of the range to ensure we’re always paying above market regardless of where you live in the world.
💰The compensation for this role is outlined below:
IC5: $165,000 USD base + $165,000 USD variable ($330,000 USD on-target-earnings).
📈 In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous
perks & benefits
.
Interview process
Below is the interview process you can expect for this role (you can read more about
the types of interviews
in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 5 hours in total.
👋
Introduction Stage
- we have initial conversations to get to know you better…
[30 min]
Recruiter Screen
[30 min]
Hiring Manager screen
with Regional Sales Director
[60 min]
Resume Deep Dive
🧑💻
Team Interview Stage
- we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
[45 min]
Peer
with an Account Executive & Solutions Engineer
[45 min]
Sales Presentation
with RSD, Global Head of Sales, CRO
[30 min]
Values
🎉
Final Interview Stage
- we move you to our final round, where you gain a better understanding of our business and values holistically
[30 min]
Leadership
with Global Head of Sales
We check references and conduct your background check
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading
our handbook
.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our
culture
,
competitive compensation
and
benefits
here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in
E-Verify
for U.S. Employees.
Location: New York City, New York
Workplace: remote
About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.
The Opportunity
We are seeking a Senior Customer Success Manager to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the success of our customers. Our ideal candidate has experience in a Startup environment, and has worked with 6 & 7 figure size clients.
Key Responsibilities
This role will be measured by GRR, NRR, and CSAT.
Cultivate strong relationships with enterprise customers, developing tailored success plans to drive product adoption, growth, and retention
Proactively communicate new features and enhancements to the Collectly product, ensuring customers are informed and engaged
Conduct comprehensive training sessions for new users on the Collectly platform, enabling them to maximize its benefits
Collaborate closely with the product team to align the product roadmap with customer needs, ensuring ongoing relevance and value
Facilitate Quarterly Business Reviews (QBRs) with key stakeholders, driving strategic discussions and identifying opportunities for mutual growth
Advocacy: harness customer relationships to create compelling case studies, secure referrals, and generate positive reviews for Collectly
Serve as the primary point of contact for customer inquiries and escalations, providing timely and effective resolutions and partnering with product and support
Monitor customer usage and performance metrics, identifying trends and opportunities to optimize their experience and drive increased value
Identify expansion opportunities within existing accounts, driving upsell and cross-sell
Act as a customer advocate within the company, ensuring that customer feedback and insights are shared across relevant teams to drive continuous improvement
Stay informed about industry trends and best practices, leveraging this knowledge to provide strategic guidance and advice to customers
Participate in relevant industry events and conferences to network with customers and industry peers, representing Collectly as a thought leader in the space
What Success Looks Like
Within the first 90 days:
Complete onboarding and develop a deep understanding of Collectly's platform, RCM workflows, and the competitive landscape
Conduct introductory meetings with all assigned enterprise accounts to establish relationships and assess health, risks, and opportunities
Shadow QBRs and customer escalations to understand existing processes and customer expectations
Identify and develop tailored action plans for all assigned accounts, prioritizing by health score, renewal timeline, and expansion potential
Over two quarters, success includes:
Own and execute QBRs across the full enterprise book, with executive-level stakeholder participation
Achieve a net revenue retention (NRR) target of 120%+ across managed accounts
Drive measurable product adoption improvements across the portfolio, tracked via usage metrics
Successfully close at least 2 upsell or expansion opportunities in collaboration with the sales team
Develop at least 1–2 customer case studies or references from your book of business
Establish yourself as a trusted internal voice of the customer — with documented feedback loops into Product and Engineering
Contribute to the refinement of CS playbooks, QBR templates, or onboarding processes
Required Qualifications
8+ years experience in a customer success role at a SaaS company
Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships
Strong understanding of customer success principles and methodologies
Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers
Demonstrated unwavering passion and drive with a commitment to proactive communication and a commitment to innovation
Demonstrated ability to manage multiple projects and priorities simultaneously
Analytical mindset with the ability to interpret data and trends to drive strategic recommendations
Experience working cross-functionally with sales, product, and support teams
Proficiency in CRM software and other relevant tools
Located in the San Francisco Bay Area
Alignment with Collectly's GTM Values:
We are owners - we have humility and put the team first.
We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.
Preferred
Builds deep, trust-based relationships across multiple levels of an account (end users to C-suite)
Maintains high executive engagement and serves as a strategic advisor, not just a support contact
Proactively identifies and develops internal champions
Connects product value to measurable business outcomes.
Drives renewals with minimal risk through proactive health monitoring
Identifies expansion and upsell opportunities naturally within the relationship
If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today!
Why You'll Love It Here
Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
Student Loan Support: We help lighten the load with contributions toward your student loans.
Compensation Range: $160,000 - $180,000 per year
Location: New York; San Francisco; Washington, DC; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview
Cohere is built on a simple advantage: AI that actually deploys at production-scale. With enterprise-ready products, a CEO who co-authored the Transformer Paper that launched modern AI, and the newly combined strength of Aleph Alpha, we’re becoming the transatlantic leader in sovereign AI for enterprises and governments. A company with this much momentum needs a storytelling engine to match, and this role is part of the team building it.
Reporting to the Director of Corporate Communication, the Enterprise B2B Communications Manager will earn the attention and trust of business audiences by showing, through real customer stories, how organizations use Cohere to change the way they work, serve their customers, and create value. You’ll translate Cohere’s global priorities into stories that resonate with what customers and partners care about, pairing sharp strategy with consistently strong execution.
You’ll partner closely with GTM, marketing, product, legal, government affairs, and sales to make it happen.
Key Responsibilities
As the Enterprise B2B Communications Manager, you will:
- Execute an enterprise B2B communications strategy that translates company-wide priorities into a program with clear audiences, narratives and outcomes for global customers and partners.
- Establish relationships with communications teams at partner and customer companies
- Lead campaigns across earned and owned channels that deepen understanding of Cohere’s technology, build trust, and demonstrate business value
- Create a robust library of customer, partner and ecosystem stories and testimonials that show real impact across markets and priority industries.
- Shape narratives and messaging that turn complex technology and product developments into clear, compelling stories for business audiences
- Lead communications for launches, executive moments and tentpole events, ensuring strong coordination across teams.
- Cultivate trusted relationships with leading business, technology, trade, and new media
- Advise and prepare senior spokespeople for media, speaking and stakeholder opportunities, including briefing materials and talking points
- Partner closely with regional and global teams to set clear ways of working, share insight and make sure local perspectives shape overall strategy.
- Spot emerging opportunities and reputational risks early, offering sound counsel and helping the team respond quickly and confidently.
- Manage agency partners, holding a high bar for strategic thinking, creativity and execution.
- Support an ambitious, collaborative and low-ego culture where people are comfortable being flexible and scrappy.
Qualifications
- 8+ years of experience in communications, ideally in AI, enterprise software, or developer‑focused environments
- Are experienced in collaborating with external customers, strategic partners, and senior executives.
- Have a track record of securing impactful coverage across business, technology, trade, and industry media.
- Are highly organized and detail‑oriented with strong project management skills and a bias for action
- Are comfortable navigating ambiguity and thrive in fast‑moving, high‑growth environments
- Build strong cross‑functional relationships to drive clarity, consistency, and alignment across teams
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: San Francisco, California
Workplace: hybrid
About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.
The Opportunity
We are seeking a Senior Customer Success Manager to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the success of our customers. Our ideal candidate has experience in a Startup environment, and has worked with 6 & 7 figure size clients.
Key Responsibilities
This role will be measured by GRR, NRR, and CSAT.
Cultivate strong relationships with enterprise customers, developing tailored success plans to drive product adoption, growth, and retention
Proactively communicate new features and enhancements to the Collectly product, ensuring customers are informed and engaged
Conduct comprehensive training sessions for new users on the Collectly platform, enabling them to maximize its benefits
Collaborate closely with the product team to align the product roadmap with customer needs, ensuring ongoing relevance and value
Facilitate Quarterly Business Reviews (QBRs) with key stakeholders, driving strategic discussions and identifying opportunities for mutual growth
Advocacy: harness customer relationships to create compelling case studies, secure referrals, and generate positive reviews for Collectly
Serve as the primary point of contact for customer inquiries and escalations, providing timely and effective resolutions and partnering with product and support
Monitor customer usage and performance metrics, identifying trends and opportunities to optimize their experience and drive increased value
Identify expansion opportunities within existing accounts, driving upsell and cross-sell
Act as a customer advocate within the company, ensuring that customer feedback and insights are shared across relevant teams to drive continuous improvement
Stay informed about industry trends and best practices, leveraging this knowledge to provide strategic guidance and advice to customers
Participate in relevant industry events and conferences to network with customers and industry peers, representing Collectly as a thought leader in the space
What Success Looks Like
Within the first 90 days:
Complete onboarding and develop a deep understanding of Collectly's platform, RCM workflows, and the competitive landscape
Conduct introductory meetings with all assigned enterprise accounts to establish relationships and assess health, risks, and opportunities
Shadow QBRs and customer escalations to understand existing processes and customer expectations
Identify and develop tailored action plans for all assigned accounts, prioritizing by health score, renewal timeline, and expansion potential
Over two quarters, success includes:
Own and execute QBRs across the full enterprise book, with executive-level stakeholder participation
Achieve a net revenue retention (NRR) target of 120%+ across managed accounts
Drive measurable product adoption improvements across the portfolio, tracked via usage metrics
Successfully close at least 2 upsell or expansion opportunities in collaboration with the sales team
Develop at least 1–2 customer case studies or references from your book of business
Establish yourself as a trusted internal voice of the customer — with documented feedback loops into Product and Engineering
Contribute to the refinement of CS playbooks, QBR templates, or onboarding processes
Required Qualifications
8+ years experience in a customer success role at a SaaS company
Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships
Strong understanding of customer success principles and methodologies
Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers
Demonstrated unwavering passion and drive with a commitment to proactive communication and a commitment to innovation
Demonstrated ability to manage multiple projects and priorities simultaneously
Analytical mindset with the ability to interpret data and trends to drive strategic recommendations
Experience working cross-functionally with sales, product, and support teams
Proficiency in CRM software and other relevant tools
Located in the San Francisco Bay Area
Alignment with Collectly's GTM Values:
We are owners - we have humility and put the team first.
We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.
Preferred
Preferred
8+ total years of experience in a retention based client-facing role
3+ years working with or alongside Revenue Cycle Management (RCM) teams, billing departments, or healthcare finance stakeholders
Experience in healthcare SaaS, health tech, or digital health companies
Familiarity with RCM workflows — claims processing, denial management, coding, reimbursement cycles, prior authorization, etc.
Understanding of key healthcare stakeholders: CFOs, Revenue Cycle Directors, Billing Managers, Practice Administrators
Core Competencies
Builds deep, trust-based relationships across multiple levels of an account (end users to C-suite)
Maintains high executive engagement and serves as a strategic advisor, not just a support contact
Proactively identifies and develops internal champions
Connects product value to measurable business outcomes.
Drives renewals with minimal risk through proactive health monitoring
Identifies expansion and upsell opportunities naturally within the relationship
If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today!
Why You'll Love It Here
Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
Student Loan Support: We help lighten the load with contributions toward your student loans.
Compensation Range: $160,000 - $180,000 per year
Location: Amsterdam
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an Enterprise Success Manager at Mistral, you own what happens to our most strategic enterprise accounts after the build: you make deployed AI stick in real workflows, keep production ARR healthy, defend renewals, and source the expansion signals Sales closes.
Mistral's Solutions teams create high-value AI use cases with our customers. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, measuring its business impact, and scaling value across the organization. You will work with customer sponsors, business teams, IT and security stakeholders, and across Mistral with Solutions, Product, Engineering and Support.
This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep. It calls for a strategic account mindset, the technical judgment to navigate complex deployment environments, and the energy to build the customer success function as Mistral grows.
You will join on one of two tracks (and can move between them):
- Adoption track — embedded in flagship transformations while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the measurement that proves value is landing.
- Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals.
In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout, a motion already credited in a major European win.
WHAT YOU WILL DO
OWN THE CUSTOMER SUCCESS AND VALUE PLAN
- Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes.
- Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear.
- Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative.
MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN
- Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models.
- Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders.
- Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited.
- Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments.
DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE
- Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks.
- Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement.
- Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently.
- Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes.
DEFEND AND GROW THE COMMERCIAL RELATIONSHIP
- Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time.
- Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value.
- Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks.
BRING THE CUSTOMER VOICE INTO MISTRAL
- Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner.
- Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions.
BUILD THE COMPANY AS WELL AS THE ACCOUNT
- Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts.
- Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions.
- Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Delivery/Implementation, or Solutions Consulting, ideally in a technical AI or SaaS environment.
- Experience owning outcomes for enterprise customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting.
- Strong technical fluency in enterprise deployment models. You can identify what a deployment type (on-premises, VPC, serverless) means for available features, telemetry, upgrades and security reviews, and you validate specifics with technical teams instead of assuming parity.
- Ability to engage credibly with architects, engineers, IT and security teams, while translating technical trade-offs into clear business implications for executives and users. You know when to bring in a deeper technical expert.
- Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions.
- Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion.
- Analytical and commercially minded: you can define meaningful success metrics, assess customer health, and are comfortable carrying renewal and NRR accountability.
- Fluent English; professional French strongly preferred (a significant share of our enterprise base is French-speaking).
NICE TO HAVE
- Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments.
- Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation.
- Experience building adoption, change-management or customer education programs across large organizations.
- Experience at a forward-deployed, solutions-led company.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: London; Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
We’re looking for a Senior Product Marketing Manager, Enterprise Products to shape how we position, launch, and scale our enterprise products like Vibe and Studio.
This is a high-impact role at the intersection of product, technology, and go-to-market strategy. You’ll translate complex product capabilities into clear, differentiated value propositions that resonate with enterprise decision-makers, technical buyers, and practitioners. You’ll define how we take our products to market, build repeatable messaging and enablement frameworks, and equip our commercial teams to articulate why Mistral is the right partner for organisations adopting AI at scale.
Working closely with Product, Engineering, Sales, Solutions, Developer Relations, and Communications, you’ll influence both how our products evolve and how we bring them to market. You’ll help establish the foundations for scaling our enterprise platform business in a rapidly evolving and highly competitive AI landscape.
WHAT YOU WILL DO
PRODUCT POSITIONING AND MESSAGING
- Own positioning and messaging for Mistral’s enterprise products, translating technical capabilities into differentiated value propositions for enterprise customers.
- Develop compelling narratives that connect platform functionality to business outcomes, technical requirements, and customer priorities.
- Tailor messaging to different audiences, from CIOs and technology leaders to developers, AI engineers, and business stakeholders.
- Define our competitive positioning against proprietary AI platforms, hyperscalers, and emerging alternatives, articulating the value of Mistral’s open-weight models, flexibility, and deployment options.
- Build a consistent messaging architecture across products, use cases, customer segments, and go-to-market channels.
GO-TO-MARKET STRATEGY AND PRODUCT LAUNCHES
- Lead go-to-market strategy for new enterprise platform capabilities, from launch planning and audience definition to positioning, activation, and post-launch optimisation.
- Partner with Product and Engineering to understand the roadmap, identify market opportunities, and translate product developments into compelling customer propositions.
- Identify high-value enterprise use cases and customer segments, developing repeatable GTM plays that support adoption and commercial growth.
- Establish clear launch frameworks, working cross-functionally to align Product, Sales, Solutions, Marketing, Communications, and Developer Relations around priorities and execution.
- Measure launch effectiveness and product adoption, using customer feedback and performance data to refine positioning and GTM strategy.
SALES AND FIELD ENABLEMENT
- Equip Sales and Solutions teams with the messaging, assets, and commercial narratives they need to position Mistral’s enterprise platforms effectively.
- Develop scalable enablement materials, including use-case playbooks, competitive battlecards, customer presentations, product demos, and objection-handling guides.
- Translate customer challenges and technical requirements into compelling business cases that support enterprise evaluation and purchasing decisions.
- Partner with field teams to identify recurring customer objections, competitive dynamics, and barriers to adoption, feeding these insights back into product and marketing strategy.
- Build repeatable frameworks that help commercial teams communicate platform value consistently across industries, markets, and buyer personas.
CONTENT AND CUSTOMER STORYTELLING
- Develop a content strategy that brings Mistral’s enterprise platform capabilities to life through product narratives, technical explainers, demonstrations, customer stories, and thought leadership.
- Work with Content, Communications, Developer Relations, and Solutions teams to create credible, technically grounded content that resonates with enterprise buyers and practitioners.
- Turn customer implementations and emerging use cases into compelling stories that demonstrate measurable business value.
- Support integrated campaigns and demand generation initiatives with clear messaging, audience insights, and content tailored to the enterprise buying journey.
- Ensure our content connects technical differentiation to the practical realities of deploying and scaling AI in enterprise environments.
MARKET INTELLIGENCE AND CUSTOMER INSIGHTS
- Develop a strong understanding of enterprise AI adoption, platform buying behaviour, competitive offerings, and emerging customer needs.
- Gather insights from customers, prospects, Sales, Solutions, and partners to identify unmet needs, adoption barriers, and opportunities for differentiation.
- Build a clear view of the competitive landscape, translating market intelligence into actionable recommendations for product positioning, roadmap priorities, and GTM investments.
- Identify emerging enterprise AI use cases and market segments where Mistral can establish a differentiated position.
- Track the impact of positioning and GTM initiatives through relevant measures, including product adoption, pipeline influence, sales enablement effectiveness, and launch performance.
WHAT WE'RE LOOKING FOR
- Deep experience in product marketing, ideally within enterprise software, AI platforms, cloud infrastructure, developer tools, or other technically complex products.
- A proven track record of developing differentiated product positioning and messaging that translates technical capabilities into clear customer and business value.
- Experience leading product launches and building go-to-market strategies for enterprise technology products, from early positioning through adoption and commercial scale.
- Strong understanding of enterprise buying journeys, including technical evaluation, stakeholder alignment, procurement considerations, and the challenges of deploying new technologies at scale.
- Ability to engage credibly with technical audiences while communicating effectively with executive and business stakeholders.
- Experience partnering closely with Product, Engineering, Sales, Solutions, and other cross-functional teams to drive alignment and execution.
- A commercial mindset, with the ability to connect product marketing initiatives to adoption, pipeline development, deal progression, and revenue growth.
- Strong competitive and market intelligence skills, with the ability to turn customer and market insights into actionable GTM strategies.
- Exceptional written and verbal communication skills, with a talent for simplifying complex concepts into clear, compelling narratives.
- A hands-on, proactive approach and the ability to operate independently, navigate ambiguity, and build repeatable processes in a fast-moving environment.
NICE TO HAVE
- Experience marketing AI platforms, model platforms, cloud infrastructure, or enterprise developer tools.
- Familiarity with LLMs, open-weight models, AI deployment architectures, and the practical challenges organisations face when moving AI from experimentation into production.
- Experience marketing products to both technical practitioners and enterprise decision-makers.
- Understanding of enterprise AI requirements, including security, governance, privacy, scalability, and deployment flexibility.
- Experience working in a high-growth technology company where product positioning, GTM strategy, and operating models are still evolving.
WHY JOIN MISTRAL?
At Mistral, you’ll help shape how organisations adopt and scale AI through products that give them greater choice and control over their technology. You’ll work alongside world-class researchers, engineers, product leaders, and commercial teams to bring ambitious ideas to market.
This is an opportunity to have a meaningful impact on our enterprise strategy, build the foundations for repeatable product marketing at scale, and help define how one of Europe’s leading AI companies competes in a global market.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the US and Canada.
The Opportunity:
Grafana Enterprise is our composable observability platform focused on large-scale operators with security and regulatory requirements who need to self-operate their observability solutions. Grafana Enterprise features are also part of our Grafana Cloud service. Grafana Cloud is an integrated suite of observability applications offered as a service. It allows our customers to leverage the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining, and scaling their own observability stack.
The Grafana Enterprise team is a diverse team of expert technologists working remotely from around the globe. The team focuses on innovative solutions to large-scale customer challenges and developing solutions that improve security, robustness, flexibility, multitenancy, and interoperability on behalf of our customers. We work across the larger Grafana Labs organisation and directly with external customers, including major cloud service providers and global enterprises running observability and build infrastructure at massive scale, to solve their most demanding distributed systems challenges. Our customers include software engineers, site reliability engineers, and platform operators at medium, large, and global enterprises.
As a company we are remote-only and global; we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our meetings tend to happen between 14:00 and 17:00 UTC, but we are flexible and responsive to the needs of our engineers and our customers. We measure ourselves by our openness, helpfulness, and our shared successes.
We are looking for experienced software engineers who are passionate about distributed systems and building reliable, scalable backend infrastructure to join our growing team. Our backend is Go, and we build tools for people operating some of the world's largest observability and software delivery stacks. Backend Engineers at Grafana also contribute to open source communities.
What You’ll Be Doing:
Earning the trust of our large-scale operator customers to further Grafana's "big tent" philosophy of data accessibility and to meet clear business objectives
Designing and leading the development of backend services, distributed systems, and enterprise features at scale
Driving continuous improvement of our engineering culture through words and actions
Driving projects from initial ideation through the development lifecycle to production
Contributing to the scalability, reliability, security, and multi-tenancy of the Grafana platform trusted by some of the world's largest operators
Owning the operational health of our platform by participating in weekday 12h x 5d and separate weekend 24h x 2d on-call rotations. (Yes, we prioritize ops load reduction.)
Hiring and developing the best engineers to build the future of Grafana
Developing your skills as a thought leader to drive continuous improvement of engineering and operational practices across Grafana Labs
As we are remote-first, we provide guidance and meet regularly using video calls, so strong teamwork and excellent written and interpersonal communication skills are a must.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.
You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro).
What Makes You a Great Fit:
You work well as a communicative member of a team of engineering professionals.
You earn trust by saying what you mean and doing what you say.
You are customer focused and especially attuned to the needs of large-scale operators who rely on Grafana as critical infrastructure. You start with their needs and work backwards.
You insist on the highest standards and work to develop the skills and knowledge of your fellow team members.
You take on complex distributed systems challenges, break them down into digestible problems, and leverage your team and organization to deliver.
You design modular solutions, deliver minimum loveable products, gather data and feedback, and then progress iteratively.
What will you be doing? (Role specifics)
As a Staff Backend Engineer, you will design and build the backend systems powering Grafana Enterprise — the platform trusted by the world's largest operators to run their observability and software delivery infrastructure.
Hiring and developing the best engineers we can to deliver the future of Observability.
Architecting and implementing distributed backend services in Go, with a focus on correctness, observability, and performance at scale
Designing APIs and service contracts used by thousands of enterprise operators and cloud service providers
Collaborating with Product and UX to shape features and partnering with frontend engineers to ship complete, end-to-end solutions
Driving scalability and reliability improvements that matter to large-scale operators running Grafana in regulated, high-availability environments
Engaging directly with large enterprise customers and cloud service providers to understand their requirements and translate them into robust engineering solutions
Advocating for our customers at every stage of the development lifecycle
What technical competencies are we looking for?
Deep professional experience writing production services, from ideation through to production operations at scale
Strong distributed systems fundamentals: replication, consistency models, partitioning, fault tolerance, and the trade-offs that come with operating at scale
Demonstrated experience designing and operating systems for large-scale, high-traffic, high-availability, or multi-tenant environments, ideally in the context of infrastructure, observability, or software delivery platforms
Professional experience building and consuming gRPC/protobuf APIs and designing clean service contracts across service boundaries
Strong database skills, such as PostgreSQL and/or MySQL; including schema design, query optimisation, and schema migrations at scale
Experience with large-scale CI/CD systems and build tooling, designing, operating, or integrating with continuous delivery pipelines that serve large engineering organisations or external operators at scale
Comfort working with Kubernetes and containerised deployment environments, including patterns for operating stateful workloads and multi-tenant clusters
Experience with observability tooling: OpenTelemetry, Prometheus metrics, structured logging, and distributed tracing
Familiarity with dependency injection patterns (e.g., Google Wire) and clean, testable service architecture
What are your "nice to have" technical competencies?
Experience with TypeScript and React for contributing to frontend features and collaborating closely with frontend engineers
Experience with Grafana's LGTM+ observability stack (Loki, Mimir, Tempo, Pyroscope, Alloy)
Prior experience at or building for large-scale cloud service providers, IaaS providers, or global enterprises with demanding SLA requirements
Experience designing or operating large-scale build infrastructure artifact registries, distributed build caches, hermetic build systems (e.g., Bazel), or developer platform tooling
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the US and Canada.
The Opportunity:
Grafana Enterprise is our composable observability platform focused on large-scale operators with security and regulatory requirements who need to self-operate their observability solutions. Grafana Enterprise features are also part of our Grafana Cloud service. Grafana Cloud is an integrated suite of observability applications offered as a service. It allows our customers to leverage the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining, and scaling their own observability stack.
The Grafana Enterprise team is a diverse team of expert technologists working remotely from around the globe. The team focuses on innovative solutions to large-scale customer challenges and developing solutions that improve security, robustness, flexibility, multitenancy, and interoperability on behalf of our customers. We work across the larger Grafana Labs organisation and directly with external customers, including major cloud service providers and global enterprises running observability and build infrastructure at massive scale, to solve their most demanding distributed systems challenges. Our customers include software engineers, site reliability engineers, and platform operators at medium, large, and global enterprises.
As a company we are remote-only and global; we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our meetings tend to happen between 14:00 and 17:00 UTC, but we are flexible and responsive to the needs of our engineers and our customers. We measure ourselves by our openness, helpfulness, and our shared successes.
We are looking for experienced software engineers who are passionate about distributed systems and building reliable, scalable backend infrastructure to join our growing team. Our backend is Go, and we build tools for people operating some of the world's largest observability and software delivery stacks. Backend Engineers at Grafana also contribute to open source communities.
What You’ll Be Doing:
Earning the trust of our large-scale operator customers to further Grafana's "big tent" philosophy of data accessibility and to meet clear business objectives
Designing and leading the development of backend services, distributed systems, and enterprise features at scale
Driving continuous improvement of our engineering culture through words and actions
Driving projects from initial ideation through the development lifecycle to production
Contributing to the scalability, reliability, security, and multi-tenancy of the Grafana platform trusted by some of the world's largest operators
Owning the operational health of our platform by participating in weekday 12h x 5d and separate weekend 24h x 2d on-call rotations. (Yes, we prioritize ops load reduction.)
Hiring and developing the best engineers to build the future of Grafana
Developing your skills as a thought leader to drive continuous improvement of engineering and operational practices across Grafana Labs
As we are remote-first, we provide guidance and meet regularly using video calls, so strong teamwork and excellent written and interpersonal communication skills are a must.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.
You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro).
What Makes You a Great Fit:
You work well as a communicative member of a team of engineering professionals.
You earn trust by saying what you mean and doing what you say.
You are customer focused and especially attuned to the needs of large-scale operators who rely on Grafana as critical infrastructure. You start with their needs and work backwards.
You insist on the highest standards and work to develop the skills and knowledge of your fellow team members.
You take on complex distributed systems challenges, break them down into digestible problems, and leverage your team and organization to deliver.
You design modular solutions, deliver minimum loveable products, gather data and feedback, and then progress iteratively.
What will you be doing? (Role specifics)
As a Staff Backend Engineer, you will design and build the backend systems powering Grafana Enterprise — the platform trusted by the world's largest operators to run their observability and software delivery infrastructure.
Hiring and developing the best engineers we can to deliver the future of Observability.
Architecting and implementing distributed backend services in Go, with a focus on correctness, observability, and performance at scale
Designing APIs and service contracts used by thousands of enterprise operators and cloud service providers
Collaborating with Product and UX to shape features and partnering with frontend engineers to ship complete, end-to-end solutions
Driving scalability and reliability improvements that matter to large-scale operators running Grafana in regulated, high-availability environments
Engaging directly with large enterprise customers and cloud service providers to understand their requirements and translate them into robust engineering solutions
Advocating for our customers at every stage of the development lifecycle
What technical competencies are we looking for?
Deep professional experience writing production services, from ideation through to production operations at scale
Strong distributed systems fundamentals: replication, consistency models, partitioning, fault tolerance, and the trade-offs that come with operating at scale
Demonstrated experience designing and operating systems for large-scale, high-traffic, high-availability, or multi-tenant environments, ideally in the context of infrastructure, observability, or software delivery platforms
Professional experience building and consuming gRPC/protobuf APIs and designing clean service contracts across service boundaries
Strong database skills, such as PostgreSQL and/or MySQL; including schema design, query optimisation, and schema migrations at scale
Experience with large-scale CI/CD systems and build tooling, designing, operating, or integrating with continuous delivery pipelines that serve large engineering organisations or external operators at scale
Comfort working with Kubernetes and containerised deployment environments, including patterns for operating stateful workloads and multi-tenant clusters
Experience with observability tooling: OpenTelemetry, Prometheus metrics, structured logging, and distributed tracing
Familiarity with dependency injection patterns (e.g., Google Wire) and clean, testable service architecture
What are your "nice to have" technical competencies?
Experience with TypeScript and React for contributing to frontend features and collaborating closely with frontend engineers
Experience with Grafana's LGTM+ observability stack (Loki, Mimir, Tempo, Pyroscope, Alloy)
Prior experience at or building for large-scale cloud service providers, IaaS providers, or global enterprises with demanding SLA requirements
Experience designing or operating large-scale build infrastructure artifact registries, distributed build caches, hermetic build systems (e.g., Bazel), or developer platform tooling
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Paris, France; Bordeaux, France; Lyon, France; Marseille, France; Biarritz, France; Nantes, France; Annecy, France
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
Disclaimer: We're open to hire Account Executives across our Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes and Biarritz offices.
⭐️ THE ENTERPRISE ACCOUNT EXECUTIVE JOB
We’re expanding our Sales team in France and are looking for a ‘full-stack’ Enterprise Sales to engage with prospects and turn them into happy Alan customers. You will join a team that mostly focuses on large companies from Tech, Syntec, HCR, and B2B services, interacting with everyone from HR executives to CEOs.
Why is this segment interesting?
- Diverse workforce: Mix of 60% cadres / 40% non-cadres, often with subsidiaries or multi-site operations, ranging from highly tech-savvy employees to those requiring digital adoption support.
- Critical challenges: Multi-stakeholder decision processes involving HRD, CFO, CEO, Payroll, CSE, Legal, Purchasing, Comp & Ben, Accounting, Brokers (creating multiple potential blockers), long sales cycles (multi-year conversations), RFP processes requiring deep audits and product customization, and strong influence from unions/CSE who can co-manage health insurance topics;
- Company profiles: Flagship companies (widely known brands), groups with standalone entities or subsidiaries, often with focus on employee wellbeing (QVT programs, Great Place to Work), modern company culture, and strategic communication about digitization or employer brand attractiveness;
- HR priorities: Increasing productivity, obtaining fair and competitive pricing, contributing to employee well-being through customized health plans, simplifying HR processes with digital platforms, and managing change management concerns when implementing new health insurance (biggest fear for large companies)
- Critical business characteristics: This segment requires breadth & depth of expertise to navigate complex organizations, account-based strategies with Key Account Management approach, early engagement in company roadmaps, face-to-face meetings, co-creation of insurance and digital products (tailored offers considering past results, specific regimes, demographics, payroll system integration), and ability to work through RFPs and with brokers. Sales cycles are volatile with high stakes: 1 deal = 50% of annual target for Enterprise AEs.
Our approach for Enterprise companies positions Alan as a strategic partner in health rather than just an insurance provider, emphasizing our digital platform for fluid UX, customized health plans at fair pricing, and health/well-being services. Success requires leveraging high-level connections, building professional materials, and potentially creating exclusive "Health Clubs" or labels for early adopters.
What will you do with us?
You’ll own the entire sales cycle, from prospecting to closing. In our Enterprise Sales team, you will deal with companies with more than 300 employees, including all CAC40 companies.
At Alan, Account Executives drive deals and close strategic opportunities with prospects. We sometimes handle some customer relationships to ensure the best possible onboarding. You’ll educate prospects, provide inspiring product demos, and onboard key stakeholders, making the transition from prospect to customer seamless.
We expect you to understand and apply the Alan Smart & Soft selling method https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas. This method ensures the prospect experience is an integral part of the overall Alan customer experience—making it pleasant and delightful for everyone. We expect you to be instructive to prospects (Smart), as well as to define the best personalized high-touch strategy that suits best each prospect (Soft).
You’ll also help us grow and improve as a company, challenging us to enhance our product(s), methods, and strategy, and getting involved in initiatives to expand our customer base.
Take a look at this testimonial https://www.linkedin.com/pulse/ce-que-jai-appris-en-rejoignant-alan-pour-convaincre-les-quellec-aus8e/ from Emilie Quellec https://www.linkedin.com/in/emilie-quellec-6768001/ and watch Julien Plessis https://www.linkedin.com/in/julienplessis/, both part of the Enterprise Sales team 👀
⭐ IS IT YOU WE’RE LOOKING FOR?
You’ll be a great fit for the Enterprise team at Alan if you:
- Have at least 8 years of experience in Sales, including at least 2 years managing the whole Enterprise Sales cycle, from prospecting to closing.
- Have full working proficiency in French (C2 and above) and an advanced level in English.
- Are highly organized with exceptional follow-up skills;
- Have empathy and are passionate about understanding and solving prospects' problems;
- Can influence through persuasion, negotiation, and consensus-building;
- Have a deep understanding of value drivers in recurring revenue business models;
- Have a great attitude and ability to collaborate in a small team;
- Are eager to learn fast and make an impact from day 1;
- Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
For this opportunity, we are aiming to hire within the D-F level range https://alan.com/en/careers/a/salary-equity.
If you're still wondering whether this could be the best move for you, take a look at this article https://www.linkedin.com/pulse/sept-ans-chez-alan-pourquoi-je-nai-jamais-%25C3%25A9t%25C3%25A9-aussi-lucie-leflour-gwpce/ from Lucie Leflour, our Sales Lead in France.
EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
#LI-DNP
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
Disclaimer: We're open to hire Account Executives across our Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes and Biarritz offices.
⭐️ THE ENTERPRISE ACCOUNT EXECUTIVE JOB
We’re expanding our Sales team in France and are looking for a ‘full-stack’ Enterprise Sales to engage with prospects and turn them into happy Alan customers. You will join a team that mostly focuses on large companies from Tech, Syntec, HCR, and B2B services, interacting with everyone from HR executives to CEOs.
Why is this segment interesting?
- Diverse workforce: Mix of 60% cadres / 40% non-cadres, often with subsidiaries or multi-site operations, ranging from highly tech-savvy employees to those requiring digital adoption support.
- Critical challenges: Multi-stakeholder decision processes involving HRD, CFO, CEO, Payroll, CSE, Legal, Purchasing, Comp & Ben, Accounting, Brokers (creating multiple potential blockers), long sales cycles (multi-year conversations), RFP processes requiring deep audits and product customization, and strong influence from unions/CSE who can co-manage health insurance topics;
- Company profiles: Flagship companies (widely known brands), groups with standalone entities or subsidiaries, often with focus on employee wellbeing (QVT programs, Great Place to Work), modern company culture, and strategic communication about digitization or employer brand attractiveness;
- HR priorities: Increasing productivity, obtaining fair and competitive pricing, contributing to employee well-being through customized health plans, simplifying HR processes with digital platforms, and managing change management concerns when implementing new health insurance (biggest fear for large companies)
- Critical business characteristics: This segment requires breadth & depth of expertise to navigate complex organizations, account-based strategies with Key Account Management approach, early engagement in company roadmaps, face-to-face meetings, co-creation of insurance and digital products (tailored offers considering past results, specific regimes, demographics, payroll system integration), and ability to work through RFPs and with brokers. Sales cycles are volatile with high stakes: 1 deal = 50% of annual target for Enterprise AEs.
Our approach for Enterprise companies positions Alan as a strategic partner in health rather than just an insurance provider, emphasizing our digital platform for fluid UX, customized health plans at fair pricing, and health/well-being services. Success requires leveraging high-level connections, building professional materials, and potentially creating exclusive "Health Clubs" or labels for early adopters.
What will you do with us?
You’ll own the entire sales cycle, from prospecting to closing. In our Enterprise Sales team, you will deal with companies with more than 300 employees, including all CAC40 companies.
At Alan, Account Executives drive deals and close strategic opportunities with prospects. We sometimes handle some customer relationships to ensure the best possible onboarding. You’ll educate prospects, provide inspiring product demos, and onboard key stakeholders, making the transition from prospect to customer seamless.
We expect you to understand and apply the Alan Smart & Soft selling method https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas. This method ensures the prospect experience is an integral part of the overall Alan customer experience—making it pleasant and delightful for everyone. We expect you to be instructive to prospects (Smart), as well as to define the best personalized high-touch strategy that suits best each prospect (Soft).
You’ll also help us grow and improve as a company, challenging us to enhance our product(s), methods, and strategy, and getting involved in initiatives to expand our customer base.
Take a look at this testimonial https://www.linkedin.com/pulse/ce-que-jai-appris-en-rejoignant-alan-pour-convaincre-les-quellec-aus8e/ from Emilie Quellec https://www.linkedin.com/in/emilie-quellec-6768001/ and watch Julien Plessis https://www.linkedin.com/in/julienplessis/, both part of the Enterprise Sales team 👀
⭐ IS IT YOU WE’RE LOOKING FOR?
You’ll be a great fit for the Enterprise team at Alan if you:
- Have at least 6 years of experience in Sales, including at least 1 year managing the whole Enterprise Sales cycle, from prospecting to closing.
- Have full working proficiency in French (C2 and above) and an advanced level in English.
- Are highly organized with exceptional follow-up skills;
- Have empathy and are passionate about understanding and solving prospects' problems;
- Can influence through persuasion, negotiation, and consensus-building;
- Have a deep understanding of value drivers in recurring revenue business models;
- Have a great attitude and ability to collaborate in a small team;
- Are eager to learn fast and make an impact from day 1;
- Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
For this opportunity, we are aiming to hire within the D-F level range https://alan.com/en/careers/a/salary-equity.
If you're still wondering whether this could be the best move for you, take a look at this article https://www.linkedin.com/pulse/sept-ans-chez-alan-pourquoi-je-nai-jamais-%25C3%25A9t%25C3%25A9-aussi-lucie-leflour-gwpce/ from Lucie Leflour, our Sales Lead in France.
EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
Kit's most established creators run real companies, with teams, large lists, dedicated sending needs, and a buying process that our self-serve motion wasn't built to serve. Because this part of our business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that sits alongside our self-serve product.
You'll define who this buyer is, write the story that resonates and wins with them, and build the GTM strategy to drive inbound pipeline for our sales team. When these creators choose Kit and grow on it, they build more valuable businesses, and that's the outcome this role exists for.
This is a full-time individual contributor role ideal for someone who has added an upmarket sales-led motion to a product-led company before and wants their work measured in win rate and deal size.
YOUR SUPPORT SYSTEM
You'll report to Christina Lhi https://www.linkedin.com/in/christinalhi/, Head of Marketing, and work alongside two other experienced Product Marketing Managers on Kit's product marketing team. Together, you'll keep the self-serve and sales-assisted stories feeling like one Kit.
You'll spend a lot of your time with:
- Our sales leadership, on who we sell to, the deal toolkit, enablement, and win/loss
- Account Executives and Solutions Consultants, on demo narratives, discovery, and technical and migration proof
- Product, on packaging, launches, and roadmap input
- RevOps and analytics, on how accounts get routed to sales, attribution, and pricing decisions
- Creator Success, on case studies, customer references, and expansion plays
- Demand gen, content, and events, on campaigns and events for established creators
WHAT YOU'LL DO
- First Week: Dive into our onboarding curriculum in Notion and learn Kit's product, pricing, and current positioning. Attend Get-To-Know-You (GTKY) meetings with marketing, sales, Solutions Consultants, RevOps, and Creator Success. Get access to our CRM, call recordings, and product analytics, and start listening to recent sales calls. Understand how product marketing currently works at Kit
- First Month: Shadow 15+ sales calls and talk with 10 established creators, including recent wins, losses, and churned accounts. Audit the sales content reps use today and how product usage currently routes accounts to sales. Set baselines with RevOps for win rate, sales cycle, deal size, and expansion revenue. Share a written point of view with the entire growth team on who our established creator buyer is and the three biggest gaps in how we sell to them. And an action plan on how we can win these creators.
- First Six Months: Define the ideal customer niches and buying personas. Ship a messaging framework for these personas, tied to outcomes like revenue per subscriber, deliverability, team workflows, and safe migration, and make sure it fits Kit's broader story. Build the core deal toolkit: first-call and demo narrative, discovery guide, pitch deck, business case template, security and deliverability one-pagers, a migration plan, and competitive battlecards. Build and execute GTM tactics needed in order to drive MQLs and ultimately new MRR attributed to the sales funnel.
- First Year: Sales runs on messaging and tools you built, pitch with confidence and we drive 2X inbound MQLs from when you started. You’ll own and lead our channel strategy, setting the vision, driving cross-functional alignment, and partnering with Marketing to bring it to life. You'll run a quarterly win/loss program and share what you learn openly, build a clear path for sales leads on our website, and make sure launches that matter to larger accounts ship with both a self-serve and a sales-assisted version. Your work has a direct impact on helping Kit reach $100,000,000 ARR while protecting the self-serve engine that got us here.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
- Segmentation and buyer definition: turning firmographic and product usage data into a clear picture of who to sell to and when
- Messaging and positioning for a sales-assisted buyer, including competitive differentiation and objection handling
- Sales enablement that reps actually use: demo narratives, discovery guides, business cases, and battlecards
- Writing and storytelling that turns product depth into a business case a non-technical buyer can act on
- Working with CRM, product analytics, and pipeline data to measure funnel conversion, win rate, and deal size
- Customer and market/competitor research, including win/loss interviews and call analysis
- Systems thinking: connecting people, processes, data, and tools to identify opportunities and build repeatable solutions across the go-to-market motion
- Strong AI fluency: knowing when to leverage AI and how to build AI-powered workflows or tools that scale product marketing work, with human judgment and quality checks built in
- Pricing and packaging input for a new tier or add-on (nice to have)
Experiences
- 7+ years in B2B SaaS product marketing, including at least 2 years supporting a sales team selling to mid-market and/or larger accounts
- Added a sales-led motion on top of a product-led one at a high-growth company, and can show what changed before and after with clear metrics
- Built a deal toolkit and enablement program from little or nothing, and tied it to a sales metric like win rate or deal size
- Ran a win/loss or customer research program that changed how a team sold or built
- Ran an expansion or account-based program for an existing customer base (nice to have)
- Worked in email, martech, or the creator economy
Traits
- You lead without a formal title. You align sales, product, RevOps, and finance on goals, trade-offs, and what success looks like, then keep things moving.
- You advocate for creators in decisions, and you protect the self-serve experience instead of pushing every account toward sales.
- You act with urgency and stay focused on hitting OKRs and owning outcomes.
- You work in public. You share findings, drafts, and the reasoning behind decisions so others can build on them.
- You connect data to decisions, and you help others get sharper about using it.
- You raise the bar on quality and iterate toward it, and you shape how your team uses AI, from call analysis to keeping battlecards current.
WHAT WON'T SET YOU UP FOR SUCCESS
- Experience in only self-serve or only enterprise sales. This role lives in the space between them, and you'll need to understand both.
- Treating enablement as a deck handoff. The work includes coaching reps, measuring what gets used, and revising what doesn't land.
- Wanting a sales playbook already in place. Much of this motion doesn't exist yet, and you'll be building it as you learn.
- Preferring to be measured on output rather than outcomes. You'll share accountability with Sales for win rate, deal size, and expansion revenue.
- Needing extensive approval before acting. You'll be trusted to make calls on speed versus quality and to explain your reasoning.
- Discomfort with direct, candid feedback, especially from sellers on what's working in live deals.
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at our level 4 ($166,000). Level is determined based on experience and our interview process.
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Panel interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Enterprise Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business.
That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of Ramp's highest-potential enterprise customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its most important customers.
WHAT YOU'LL DO
- Own the post-implementation experience for a book of enterprise customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness
- Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work
- Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context
- Build multi-threaded relationships across every account and partner with Account Management on executive relationships, so the account stays steady through change like a new Controller or CFO
- Partner with Account Management on QBRs and executive business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics
- Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly
- Run your book on data: monitor usage, CP, and risk signals, get ahead of challenges and escalations, and see them through to resolution well before renewal is on the calendar
- Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
- Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
- Help build the motion from the ground up: executive sponsor programs, champion groups, churn reviews, and the playbooks every future Lifecycle CSM will run
MUST-HAVES
- Long-term account ownership — You've owned a book of customers past launch and through renewal, and you have measurable retention, adoption, or satisfaction results to show for it. Finance or fintech context is a plus but not required.
- Customer experience mindset — You measure success by how customers feel about working with you, not only by milestones hit. You get ahead of problems before customers raise them and own escalations through resolution.
- Executive relationship building — You build multi-threaded relationships across finance, operations, and the C-suite. When your champion leaves, the account doesn't leave with them.
- Financial impact communication — You can walk a CFO through the value Ramp has delivered, connect adoption to P&L outcomes, and help make the case for continued investment in financial terms, not product terms. A finance background is not required — fluency is.
- AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Data-driven book management — You prioritize your time based on usage, revenue, and risk signals, not on who emailed last. You can spot an at-risk account months before renewal and know what to do about it.
- Technical and systems acumen — You're comfortable around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar) and understand how Ramp fits into a customer's finance stack. You don't need to code, but you can diagnose what's blocking adoption and bring in the right technical partner.
- Builder mindset — You're energized by building something that doesn't exist yet. This team is new, and you'll help shape the playbooks, programs, and rituals that define how Lifecycle CSMs work, all while running your own book. You bring structure to ambiguity and iterate quickly when something isn't working.
- 7+ years in enterprise customer success, account management, or consulting — You've spent enough time with complex organizations and senior stakeholders that it's second nature. You know how to keep an enterprise customer successful long after the launch.
NICE-TO-HAVES
- Consumption-based revenue experience — You've worked with a product where value is measured in usage or spend, not seats, and know how to grow adoption after the contract is signed.
- Finance domain depth — Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base.
- Demonstrated commercial impact — You can point to retention, adoption, or renewal outcomes with specific metrics attached — not described in general terms.
- Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture
- High-growth or startup experience (comfort operating in ambiguity and rapid change)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: USA - Philadelphia (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the role
As Fivetran scales its Enterprise business, we're looking for a senior individual contributor – with a strong bias towards AI automation – to own the International Enterprise pipeline number across North America. You'll be the right hand to the Director of Global Demand, driving lead generation and territory hydration and ensuring the touchpoints and MQL volumes needed to hit Enterprise sales targets. You’ll build and run the always-on 1-to-many ABM engine for Enterprise accounts in North America: agent-driven workflows that turn account signals (intent, tech stack, CRM stage) into campaigns, creative, and landing pages, with guardrails and human review where it matters.
This is a strategy-and-execution role: you'll set the plan and roll up your sleeves with the team to make it work.
What you'll own
You'll own the North America enterprise pipeline number, with accountability for lead generation, territory hydration, and the touchpoint and MQL volumes needed to support sales targets. You'll execute account-specific programs to drive account engagement, lead generation and monitor the funnel from touchpoints through qualified opportunities and pipeline. You will own key paid channels, like LinkedIn and Meta, to drive these outcomes. Things you will build:
Agentic workflows, using Claude or similar harnesses, that creates, launches, and optimizes LinkedIn and Meta campaigns across target-account tiers.
Connections between ad platforms, Salesforce, and signal sources such as intent and tech-stack data, so audiences and creative update without manual list uploads.
A weekly review loop where the system and you assess what worked and improve it.
You'll work across lifecycle marketing, customer marketing, ABM, product marketing, and regional teams to orchestrate integrated programs. Partnering with the Director of Global Demand and Regional Marketing and ABM leaders, you'll improve the demand operating model across North America.
What success looks like
6 months:
target-account tiers and signals defined; an agent-assisted campaign workflow live for a first segment, with measurable gains in launch speed and cost per touchpoint or MQL.
12 months:
the engine runs across the North America Enterprise account list with BDR handoff, and it improves itself through a regular review loop. Pipeline influence and BDR conversion on engaged accounts are tracked.
What we're looking for
Deep, hands-on expertise in paid media and account-based marketing for enterprise buyers (LinkedIn required), plus experience in at least one of lifecycle, customer, or product marketing.
Experience running multi-lifecycle stage campaigns targeting enterprise buying committees
Proficiency in using LLM harnesses to automate marketing tasks, and improve marketing performance
Strong business judgment and a clear point of view, with the confidence to challenge senior stakeholders constructively and build alignment around difficult tradeoffs.
Excellent communication skills, specifically in communicating business outcomes, headwinds and tailwinds
You’ve built and shipped agentic or automated workflows in production, not just prompts: connecting APIs or MCP servers, defining guardrails, and measuring impact. Hands-on familiarity with CRM data (Salesforce), ad platform APIs, and signal tools is a strong plus.
You're comfortable operating as a senior IC who leads through influence rather than headcount. You should be comfortable galvanizing support behind an initiative when a number is at risk. You think in systems, you're fluent in the metrics that matter, and you move fluidly between setting strategy and executing the work yourself.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$162,772.50
—
$203,465.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the role
As Fivetran scales its Enterprise business, we're looking for a senior individual contributor – with a strong bias towards AI automation – to own the International Enterprise pipeline number across North America. You'll be the right hand to the Director of Global Demand, driving lead generation and territory hydration and ensuring the touchpoints and MQL volumes needed to hit Enterprise sales targets. You’ll build and run the always-on 1-to-many ABM engine for Enterprise accounts in North America: agent-driven workflows that turn account signals (intent, tech stack, CRM stage) into campaigns, creative, and landing pages, with guardrails and human review where it matters.
This is a strategy-and-execution role: you'll set the plan and roll up your sleeves with the team to make it work.
What you'll own
You'll own the North America enterprise pipeline number, with accountability for lead generation, territory hydration, and the touchpoint and MQL volumes needed to support sales targets. You'll execute account-specific programs to drive account engagement, lead generation and monitor the funnel from touchpoints through qualified opportunities and pipeline. You will own key paid channels, like LinkedIn and Meta, to drive these outcomes. Things you will build:
Agentic workflows, using Claude or similar harnesses, that creates, launches, and optimizes LinkedIn and Meta campaigns across target-account tiers.
Connections between ad platforms, Salesforce, and signal sources such as intent and tech-stack data, so audiences and creative update without manual list uploads.
A weekly review loop where the system and you assess what worked and improve it.
You'll work across lifecycle marketing, customer marketing, ABM, product marketing, and regional teams to orchestrate integrated programs. Partnering with the Director of Global Demand and Regional Marketing and ABM leaders, you'll improve the demand operating model across North America.
What success looks like
6 months:
target-account tiers and signals defined; an agent-assisted campaign workflow live for a first segment, with measurable gains in launch speed and cost per touchpoint or MQL.
12 months:
the engine runs across the North America Enterprise account list with BDR handoff, and it improves itself through a regular review loop. Pipeline influence and BDR conversion on engaged accounts are tracked.
What we're looking for
Deep, hands-on expertise in paid media and account-based marketing for enterprise buyers (LinkedIn required), plus experience in at least one of lifecycle, customer, or product marketing.
Experience running multi-lifecycle stage campaigns targeting enterprise buying committees
Proficiency in using LLM harnesses to automate marketing tasks, and improve marketing performance
Strong business judgment and a clear point of view, with the confidence to challenge senior stakeholders constructively and build alignment around difficult tradeoffs.
Excellent communication skills, specifically in communicating business outcomes, headwinds and tailwinds
You’ve built and shipped agentic or automated workflows in production, not just prompts: connecting APIs or MCP servers, defining guardrails, and measuring impact. Hands-on familiarity with CRM data (Salesforce), ad platform APIs, and signal tools is a strong plus.
You're comfortable operating as a senior IC who leads through influence rather than headcount. You should be comfortable galvanizing support behind an initiative when a number is at risk. You think in systems, you're fluent in the metrics that matter, and you move fluidly between setting strategy and executing the work yourself.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$162,772.50
—
$203,465.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote-Texas
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
The Enterprise Accounts team at UiPath serves the largest companies in America, segmented by industry. In this role, you’ll own and grow a portfolio of existing Oil & Gas customers across upstream, midstream, downstream, and oilfield services. Your job is to expand UiPath’s footprint inside these accounts, taking automation from early wins in a single function to an enterprise-wide agentic automation program. You’ll work with the C-suite, Digital Transformation, IT, Finance, and Operations leaders to show how UiPath helps them run leaner, safer, and more efficiently in a volatile commodity market. You’ll be challenged and supported by the best in the industry as you build your own path to success.
WHAT YOU'LL DO AT UIPATH
- Own a named set of Oil & Gas enterprise customers. Build account plans that map white space across business units, functions, and geographies to maximize expansion revenue.
- Hit or beat quarterly and annual targets for expansion, upsell, cross-sell, and renewals.
- Grow existing deployments into new use cases, such as joint interest billing, AFE and field ticket processing, land and lease administration, hydrocarbon and revenue accounting, procure-to-pay, maintenance work orders, HSE and regulatory reporting, and supply chain and logistics.
- Position the full UiPath platform (agentic automation, document understanding, process and task mining, test automation) to move customers from tactical bots to strategic, scaled programs.
- Build ROI and value cases that speak to O&G priorities: lower lifting and operating costs, capital discipline, margin protection during price swings, workforce productivity, and compliance.
- Build executive relationships beyond the original buying center. Create champions in Operations, Finance, Supply Chain, Land, HSE, and IT.
- Work closely with Customer Success Managers to drive adoption, measure realized value, and turn success stories into new expansion opportunities.
- Work with global systems integrators and energy-focused partners to find new opportunities and deliver successful implementations.
- Track industry trends, competitors, M&A, and technology shifts in energy (ERP modernization, SAP S/4HANA migrations, energy transition initiatives) to anticipate customer needs.
- Share wins, plays, and best practices with sales, solutions engineering, marketing, and industry teams.
- Look for ways to use automation in your own daily work.
WHAT YOU'LL BRING TO THE TEAM
- 7+ years of solution or value selling experience
- 3+ years managing Enterprise Accounts, ideally in the Energy / Oil & Gas sector
- A track record of growing revenue inside existing enterprise accounts through expansion, upsell, cross-sell, and multi-year renewals
- Consistent quota attainment year over year
- Working knowledge of Oil & Gas operations and back-office processes, and the ability to speak credibly with operations and finance leaders
- Familiarity with the energy technology landscape (e.g., SAP, Oracle, Quorum, P2/Enertia, SCADA and field data systems) is a strong plus
- Skill at explaining new, complex ideas simply, in a way that builds real demand for the solution
- Ability to navigate large, matrixed, often geographically spread organizations and build relationships at many levels, up to the C-suite
- Strong cross-functional collaboration and influence, both internally and externally
- A research- and data-driven approach to account planning, and the habit of spotting opportunities in business-led conversations
- A self-starter who is invested in the team’s success
- Bachelor’s degree highly preferred
- An automation-first mindset
- Ability to travel
- Preference in location is Houston, but open to other areas in Texas
#LI-KS6
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
United States - Remote; Must be located in the Central region of the US
United States - Remote; Must be located in the Bay Area
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоNew York; San Francisco; Washington, DC; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридseniorSan Francisco, California
Amsterdam; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоseniorГеография найма не уточнена
ГибридseniorLondon; Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
United States (Remote); We are looking for candidates in the US and Canada
Canada (Remote); We are looking for candidates in the US and Canada