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Location: Naperville, Illinois Shape a child’s very first learning experiences . At Guidepost Montessori, our Lead Infant and Toddler Teachers create calm, nurturing environments where children are respected as capable individuals from the very beginning. If you’re passionate about early childhood development and want to lead a thoughtfully designed classroom that supports independence, movement, and discovery, we’d love to meet you. As a Lead Infant or Toddler Teacher (Guide) , you’ll lead a mixed-age classroom (ages 0–3) in a Montessori environment intentionally designed to support each child’s natural development. In Montessori, the environment and the guide work together to nurture independence, curiosity, and confidence. You’ll thoughtfully prepare the classroom, observe each child closely, and provide individualized care that honors their unique rhythms and needs. Most importantly, you’ll help infants develop trust in themselves and the world around them laying the foundation for lifelong learning. What You’ll Do Observe each child to understand and support their physical, emotional, and cognitive development Respect and follow each child’s natural rhythms for sleeping, eating, and toileting Prepare and maintain a beautiful, orderly environment that fosters trust, movement, and exploration Support independence by encouraging children to participate in care activities Build warm, meaningful relationships with children and families Partner closely with parents to support each child’s growth and development Lead and collaborate with classroom team members to create a strong, respectful community The Montessori Prepared Environment Every Guidepost infant and toddler classroom is fully equipped with high-quality Montessori materials and thoughtfully designed to support movement, exploration, and independence. Our infant environments include: Open floor space for movement and exploration Child-sized furniture and materials Curriculum that supports independence in feeding, dressing, and toileting Scientifically designed materials for fine and gross motor development Natural elements like real plants, cozy rugs, and abundant natural light Beautiful, breakable materials made from wood and metal rather than plastic Opportunities for climbing, crawling, and discovery without restrictive devices What We’re Looking For Interest in pursuing fully sponsored Montessori certification through our Prepared Montessorian Institute, or prior Montessori diploma Experience working with children ages 0–3 in a daycare, preschool, or early childcare setting Alignment with child-led educational philosophies (Montessori, Reggio Emilia, or similar) Required ECE or Child Development credits Bachelor’s degree (Child related field) What We Offer Sponsored Montessori diploma training and ongoing professional development Competitive salary: $40,000 - $50,000 depending on experience and education Health, dental, and vision insurance Paid time off and paid holidays 75% tuition discount for up to two children at any Guidepost school A collaborative community of peers and mentors Clear pathways for career growth and leadership advancement About Guidepost Montessori Guidepost Montessori is a growing network of over 100 schools across the U.S. and Asia, serving children from 3 months to 6 years old in our Nido, Toddler, and Children’s House programs. We believe children are capable and we design environments that empower them to explore, grow, and flourish. Our mission is to transform education by nurturing independence, joy, and lifelong learning. If you’re passionate about early childhood, excited to partner with families, and ready to lead with purpose, we’d love to welcome you to our community. Apply today and help shape the earliest years of learning. Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Location: Marietta, Georgia Do work that matters! Every single day. We are hiring  Assistant Guides for our lovely Guidepost Montessori school at Marietta! At Guidepost Montessori, our Assistant Guides play a meaningful role in helping children ages 0–6 develop independence, confidence, and a lifelong love of learning. If you’re passionate about working with young children and want to grow in a supportive, purpose-driven environment, we’d love to meet you. Your Impact As an Assistant Guide , you’ll support a mixed-age Montessori classroom (Infant, Toddler, and Children’s House ages 3–6), helping create a calm, engaging environment where children are empowered to explore, learn, and grow at their own pace. In a Montessori classroom, the environment and the guide work together to support each child’s development. You’ll assist in preparing beautiful, intentional learning spaces and support children through individualized and small-group activities—always with respect, patience, and care. Most importantly, you’ll help children build confidence in themselves and discover what they’re capable of achieving. What You’ll Do Observe children closely to understand and support their individual needs Help prepare and maintain a beautiful, orderly classroom environment Support individual and small-group learning activities Build warm, respectful relationships with children and families Collaborate with Lead Guides and fellow team members to create a strong classroom community What We’re Looking For Experience working with children ages 3–6 in a school or childcare setting A positive, adaptable, and collaborative mindset A genuine love for working with young children Interest in learning and growing within the Montessori approach (prior Montessori experience is welcome but not required) What We Offer Fully sponsored Montessori diploma training through the Prepared Montessorian Institute Ongoing professional development and mentorship 75% tuition discount for up to two children at any Guidepost school Competitive pay ( $16-$18) Health, dental, and vision insurance Paid time off and paid holidays Abundant opportunities for growth and career advancement A supportive network of peers who value collaboration and shared best practices About Guidepost Montessori Guidepost Montessori is a growing network of over 100 schools across the U.S. and Asia, serving children from 3 months to 6 years old . We believe children are capable and we design an education that nurtures independence, curiosity, and joy. Our mission is to transform education by helping every child reach their highest potential academically, socially, and emotionally. If you love working with children and are looking for a role where you can grow, make an impact, and be part of something meaningful, we’d love to hear from you. Apply today and join our school community! Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Location: United States What the Role Is As the Senior Manager of Data Analytics for Ecommerce, Health & Supply Chain, this role will be responsible for partnering with Health, Merchandising, Inventory Management, and Fulfillment teams. You will influence the company’s strategy and help the company grow through advanced business analytics that raise data fluency and sharpen how decisions are made. The successful leader must be ready to roll up their sleeves and dive into the data, systems, and models, while working collaboratively with the team ensuring you are able to effectively partner across the organization. This highly visible role will interact with the executive team as a thought partner to bring new insights and recommendations to the table. Who You Are Deep eCommerce or retail analytics experience - fluent in the core KPIs for inventory, order economics, pricing, and fulfillment/supply chain cost and efficiency (AOV, unit economics, instock rates, meat beat scores, fulfillment CPUs), and you apply proven industry practice rather than rebuilding it from scratch Proven at balancing people management with hands-on IC work - you can point to analysis you've owned yourself while leading a team, not just work you've coordinated Experienced managing experienced analysts - you bring structure and clear prioritization to a team that already executes well, so they're always on the highest-impact work Confident partnering with VP+ stakeholders - you've built real relationships with senior business leaders and shape priorities with them proactively, front and center with executives Hands-on with AI-native analytics - you've built or are genuinely curious about self-serve analytics infrastructure (semantic layers, context layers, AI-connected reporting), not just traditional dashboards Engaged in what we're building - you ask why before how, challenge assumptions, and contribute to direction instead of delivering dashboards in isolation Prioritizes progress over perfection - you scale rigor to what's at stake and ship a strong, decision-ready answer on time rather than over-polishing 8+ years of experience, ideally with experience in a Data role in a high growth consumer technology or e-commerce company; 5+ years of experience at a manager level You naturally reach for AI in your work - at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next. Strong sense of ownership, intellectual curiosity and an ability to think creatively and critically and thrive in a fast-paced, dynamic environment and manage multiple priorities High attention to detail but an equally important ability to see the big picture and evaluate analyses with strategic business context Extensive experience in data analytics, big data technologies, and statistical modeling to drive business insights. Strong knowledge of data governance, data quality management, and data strategy principles. How You Will Make An Impact Lead and develop 5 experienced analysts and data scientists - prioritization, coaching, quarterly goal-setting, and clean handoffs with stakeholders Own a meaningful book of actionable analysis yourself across eCommerce, supply chain, and health - you stay close to the data, not managing from a distance Partner directly with senior leaders in each area, with regular exposure to the executive team Define and steward the KPI and reporting standards these functions run on Advance our AI-native analytics roadmap, including self-serve tools that connect business teams directly to our data Set the bar for what strong, AI-forward analytics work looks like - and champion it across the team, pushing analysts to share ideas, cross-pollinate approaches, and spread unlocks org-wide Create a culture of Data Analytics excellence where the function is viewed as a strategic partner on analytical matters, providing guidance and assistance to all functional groups as needed Solve complex business challenges by delivering accurate and timely analysis, business insights, and recommendations that deliver results, drive improvements, and influence leaders Translate business priorities into a clear, prioritized analytics roadmap - weighing tradeoffs and making strong recommendations on what the team takes on and what waits Why This Role You're inheriting 5 strong analysts who are already delivering - this isn't a rebuild, it's a chance to level up and scale a team for the future growth of Babylist This pod sits at the intersection of supply chain, health, and e-commerce, with direct exposure to senior business leaders Babylist's data team is genuinely ahead of the curve on AI-native analytics - you'll help shape self-serve tooling most companies are just starting to think about Real IC time is built into this role by design - you'll stay close to the work, not manage from a distance About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $228,250 to $273,900 + 20% target bonus and competitive equity Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.

Location: Canada What the Role Is As the Senior Manager of Data Analytics for Ecommerce, Health & Supply Chain, this role will be responsible for partnering with Health, Merchandising, Inventory Management, and Fulfillment teams. You will influence the company’s strategy and help the company grow through advanced business analytics that raise data fluency and sharpen how decisions are made. The successful leader must be ready to roll up their sleeves and dive into the data, systems, and models, while working collaboratively with the team ensuring you are able to effectively partner across the organization. This highly visible role will interact with the executive team as a thought partner to bring new insights and recommendations to the table. Who You Are Deep eCommerce or retail analytics experience - fluent in the core KPIs for inventory, order economics, pricing, and fulfillment/supply chain cost and efficiency (AOV, unit economics, instock rates, meat beat scores, fulfillment CPUs), and you apply proven industry practice rather than rebuilding it from scratch Proven at balancing people management with hands-on IC work - you can point to analysis you've owned yourself while leading a team, not just work you've coordinated Experienced managing experienced analysts - you bring structure and clear prioritization to a team that already executes well, so they're always on the highest-impact work Confident partnering with VP+ stakeholders - you've built real relationships with senior business leaders and shape priorities with them proactively, front and center with executives Hands-on with AI-native analytics - you've built or are genuinely curious about self-serve analytics infrastructure (semantic layers, context layers, AI-connected reporting), not just traditional dashboards Engaged in what we're building - you ask why before how, challenge assumptions, and contribute to direction instead of delivering dashboards in isolation Prioritizes progress over perfection - you scale rigor to what's at stake and ship a strong, decision-ready answer on time rather than over-polishing 8+ years of experience, ideally with experience in a Data role in a high growth consumer technology or e-commerce company; 5+ years of experience at a manager level You naturally reach for AI in your work - at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next. Strong sense of ownership, intellectual curiosity and an ability to think creatively and critically and thrive in a fast-paced, dynamic environment and manage multiple priorities High attention to detail but an equally important ability to see the big picture and evaluate analyses with strategic business context Extensive experience in data analytics, big data technologies, and statistical modeling to drive business insights. Strong knowledge of data governance, data quality management, and data strategy principles. How You Will Make An Impact Lead and develop 5 experienced analysts and data scientists - prioritization, coaching, quarterly goal-setting, and clean handoffs with stakeholders Own a meaningful book of actionable analysis yourself across eCommerce, supply chain, and health - you stay close to the data, not managing from a distance Partner directly with senior leaders in each area, with regular exposure to the executive team Define and steward the KPI and reporting standards these functions run on Advance our AI-native analytics roadmap, including self-serve tools that connect business teams directly to our data Set the bar for what strong, AI-forward analytics work looks like - and champion it across the team, pushing analysts to share ideas, cross-pollinate approaches, and spread unlocks org-wide Create a culture of Data Analytics excellence where the function is viewed as a strategic partner on analytical matters, providing guidance and assistance to all functional groups as needed Solve complex business challenges by delivering accurate and timely analysis, business insights, and recommendations that deliver results, drive improvements, and influence leaders Translate business priorities into a clear, prioritized analytics roadmap - weighing tradeoffs and making strong recommendations on what the team takes on and what waits Why This Role You're inheriting 5 strong analysts who are already delivering - this isn't a rebuild, it's a chance to level up and scale a team for the future growth of Babylist This pod sits at the intersection of supply chain, health, and e-commerce, with direct exposure to senior business leaders Babylist's data team is genuinely ahead of the curve on AI-native analytics - you'll help shape self-serve tooling most companies are just starting to think about Real IC time is built into this role by design - you'll stay close to the work, not manage from a distance Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.

Location: Bristol Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Field Manager on Via’s Operations team in the UK , you are the force that keeps our services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead the daily operations of our Westlink service, tackle real-time challenges, and ensure our riders are transported safely and on time. This is an in-person position with the expectation that you will be onsite at least 3 days per week. About the Role: Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders. Partner with a broad, cross-functional team to develop and scale the processes, systems, and tools that drive continuous optimization and support rapid growth. Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues - using data to quickly diagnose problems and keep service running smoothly. Guide and support drivers, building strong relationships and coaching toward stronger performance in the field. Turn rider and community feedback into concrete changes by spotting patterns and addressing root causes. Act as the bridge between Via’s partners, drivers, and Via central teams, keeping everyone informed with clear, timely updates and resolving questions quickly. About You: Operationally experienced in people management, logistics, customer service, or other process-oriented work. Relationship-oriented and a confident communicator who builds trust with drivers, riders, teammates, and city partners, adapting their message and tone to each stakeholder, whether that’s partners, customers, or driver colleagues from diverse backgrounds. Hands-on and proactive, comfortable taking responsibility for employees, being in the field, and solving problems where they happen, even under pressure. Analytically savvy and structured, using data and digital tools to prioritize effectively and improve our services. Tactical and strategic, able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring. Fluent in English. Valid driver’s license in the UK, class B. Nice to have, but not required: Completed Certificate of Professional Competence (CPC) training and Qualified Transport Manager status would be a plus, as would experience in fixed-line bus operations. Compensation and Benefits: Becoming part of a company that was awarded for its commitment to social good. Salary Range: £40,000–£45,000. Final salary will be determined by the candidate’s experience, knowledge, and skills. Comprehensive health scheme offered through AXA. Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents. Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI). There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer. #LI-RB1

Location: Bristol Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Field Manager on Via’s Operations team in the UK , you are the force that keeps our services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead the daily operations of our Westlink service, tackle real-time challenges, and ensure our riders are transported safely and on time. This is an in-person position with the expectation that you will be onsite at least 3 days per week. About the Role: Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders. Partner with a broad, cross-functional team to develop and scale the processes, systems, and tools that drive continuous optimization and support rapid growth. Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues - using data to quickly diagnose problems and keep service running smoothly. Guide and support drivers, building strong relationships and coaching toward stronger performance in the field. Turn rider and community feedback into concrete changes by spotting patterns and addressing root causes. Act as the bridge between Via’s partners, drivers, and Via central teams, keeping everyone informed with clear, timely updates and resolving questions quickly. About You: Operationally experienced in people management, logistics, customer service, or other process-oriented work. Relationship-oriented and a confident communicator who builds trust with drivers, riders, teammates, and city partners, adapting their message and tone to each stakeholder, whether that’s partners, customers, or driver colleagues from diverse backgrounds. Hands-on and proactive, comfortable taking responsibility for employees, being in the field, and solving problems where they happen, even under pressure. Analytically savvy and structured, using data and digital tools to prioritize effectively and improve our services. Tactical and strategic, able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring. Fluent in English. Valid driver’s license in the UK, class B. Nice to have, but not required: Completed Certificate of Professional Competence (CPC) training and Qualified Transport Manager status would be a plus, as would experience in fixed-line bus operations. Compensation and Benefits: Becoming part of a company that was awarded for its commitment to social good. Salary Range: £40,000–£45,000. Final salary will be determined by the candidate’s experience, knowledge, and skills. Comprehensive health scheme offered through AXA. Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents. Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI). There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer. #LI-RB1

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Kit's most established creators run real companies, with teams, large lists, dedicated sending needs, and a buying process that our self-serve motion wasn't built to serve. Because this part of our business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that sits alongside our self-serve product. You'll define who this buyer is, write the story that resonates and wins with them, and build the GTM strategy to drive inbound pipeline for our sales team. When these creators choose Kit and grow on it, they build more valuable businesses, and that's the outcome this role exists for. This is a full-time individual contributor role ideal for someone who has added an upmarket sales-led motion to a product-led company before and wants their work measured in win rate and deal size.   YOUR SUPPORT SYSTEM You'll report to Christina Lhi https://www.linkedin.com/in/christinalhi/, Head of Marketing, and work alongside two other experienced Product Marketing Managers on Kit's product marketing team. Together, you'll keep the self-serve and sales-assisted stories feeling like one Kit. You'll spend a lot of your time with: - Our sales leadership, on who we sell to, the deal toolkit, enablement, and win/loss - Account Executives and Solutions Consultants, on demo narratives, discovery, and technical and migration proof - Product, on packaging, launches, and roadmap input - RevOps and analytics, on how accounts get routed to sales, attribution, and pricing decisions - Creator Success, on case studies, customer references, and expansion plays - Demand gen, content, and events, on campaigns and events for established creators   WHAT YOU'LL DO - First Week: Dive into our onboarding curriculum in Notion and learn Kit's product, pricing, and current positioning. Attend Get-To-Know-You (GTKY) meetings with marketing, sales, Solutions Consultants, RevOps, and Creator Success. Get access to our CRM, call recordings, and product analytics, and start listening to recent sales calls. Understand how product marketing currently works at Kit - First Month: Shadow 15+ sales calls and talk with 10 established creators, including recent wins, losses, and churned accounts. Audit the sales content reps use today and how product usage currently routes accounts to sales. Set baselines with RevOps for win rate, sales cycle, deal size, and expansion revenue. Share a written point of view with the entire growth team on who our established creator buyer is and the three biggest gaps in how we sell to them. And an action plan on how we can win these creators. - First Six Months: Define the ideal customer niches and buying personas. Ship a messaging framework for these personas, tied to outcomes like revenue per subscriber, deliverability, team workflows, and safe migration, and make sure it fits Kit's broader story. Build the core deal toolkit: first-call and demo narrative, discovery guide, pitch deck, business case template, security and deliverability one-pagers, a migration plan, and competitive battlecards. Build and execute GTM tactics needed in order to drive MQLs and ultimately new MRR attributed to the sales funnel. - First Year: Sales runs on messaging and tools you built, pitch with confidence and we drive 2X inbound MQLs from when you started. You’ll own and lead our channel strategy, setting the vision, driving cross-functional alignment, and partnering with Marketing to bring it to life. You'll run a quarterly win/loss program and share what you learn openly, build a clear path for sales leads on our website, and make sure launches that matter to larger accounts ship with both a self-serve and a sales-assisted version. Your work has a direct impact on helping Kit reach $100,000,000 ARR while protecting the self-serve engine that got us here.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Segmentation and buyer definition: turning firmographic and product usage data into a clear picture of who to sell to and when - Messaging and positioning for a sales-assisted buyer, including competitive differentiation and objection handling - Sales enablement that reps actually use: demo narratives, discovery guides, business cases, and battlecards - Writing and storytelling that turns product depth into a business case a non-technical buyer can act on - Working with CRM, product analytics, and pipeline data to measure funnel conversion, win rate, and deal size - Customer and market/competitor research, including win/loss interviews and call analysis - Systems thinking: connecting people, processes, data, and tools to identify opportunities and build repeatable solutions across the go-to-market motion - Strong AI fluency: knowing when to leverage AI and how to build AI-powered workflows or tools that scale product marketing work, with human judgment and quality checks built in - Pricing and packaging input for a new tier or add-on (nice to have) Experiences - 7+ years in B2B SaaS product marketing, including at least 2 years supporting a sales team selling to mid-market and/or larger accounts - Added a sales-led motion on top of a product-led one at a high-growth company, and can show what changed before and after with clear metrics - Built a deal toolkit and enablement program from little or nothing, and tied it to a sales metric like win rate or deal size - Ran a win/loss or customer research program that changed how a team sold or built - Ran an expansion or account-based program for an existing customer base (nice to have) - Worked in email, martech, or the creator economy Traits - You lead without a formal title. You align sales, product, RevOps, and finance on goals, trade-offs, and what success looks like, then keep things moving. - You advocate for creators in decisions, and you protect the self-serve experience instead of pushing every account toward sales. - You act with urgency and stay focused on hitting OKRs and owning outcomes. - You work in public. You share findings, drafts, and the reasoning behind decisions so others can build on them. - You connect data to decisions, and you help others get sharper about using it. - You raise the bar on quality and iterate toward it, and you shape how your team uses AI, from call analysis to keeping battlecards current.   WHAT WON'T SET YOU UP FOR SUCCESS - Experience in only self-serve or only enterprise sales. This role lives in the space between them, and you'll need to understand both. - Treating enablement as a deck handoff. The work includes coaching reps, measuring what gets used, and revising what doesn't land. - Wanting a sales playbook already in place. Much of this motion doesn't exist yet, and you'll be building it as you learn. - Preferring to be measured on output rather than outcomes. You'll share accountability with Sales for win rate, deal size, and expansion revenue. - Needing extensive approval before acting. You'll be trusted to make calls on speed versus quality and to explain your reasoning. - Discomfort with direct, candid feedback, especially from sellers on what's working in live deals.   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at our level 4 ($166,000). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Panel interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Kit's most established creators run real companies, with teams, large lists, dedicated sending needs, and a buying process that our self-serve motion wasn't built to serve. Because this part of our business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that sits alongside our self-serve product. You'll define who this buyer is, write the story that resonates and wins with them, and build the GTM strategy to drive inbound pipeline for our sales team. When these creators choose Kit and grow on it, they build more valuable businesses, and that's the outcome this role exists for. This is a full-time individual contributor role ideal for someone who has added an upmarket sales-led motion to a product-led company before and wants their work measured in win rate and deal size.   YOUR SUPPORT SYSTEM You'll report to Christina Lhi https://www.linkedin.com/in/christinalhi/, Head of Marketing, and work alongside two other experienced Product Marketing Managers on Kit's product marketing team. Together, you'll keep the self-serve and sales-assisted stories feeling like one Kit. You'll spend a lot of your time with: - Our sales leadership, on who we sell to, the deal toolkit, enablement, and win/loss - Account Executives and Solutions Consultants, on demo narratives, discovery, and technical and migration proof - Product, on packaging, launches, and roadmap input - RevOps and analytics, on how accounts get routed to sales, attribution, and pricing decisions - Creator Success, on case studies, customer references, and expansion plays - Demand gen, content, and events, on campaigns and events for established creators   WHAT YOU'LL DO - First Week: Dive into our onboarding curriculum in Notion and learn Kit's product, pricing, and current positioning. Attend Get-To-Know-You (GTKY) meetings with marketing, sales, Solutions Consultants, RevOps, and Creator Success. Get access to our CRM, call recordings, and product analytics, and start listening to recent sales calls. Understand how product marketing currently works at Kit - First Month: Shadow 15+ sales calls and talk with 10 established creators, including recent wins, losses, and churned accounts. Audit the sales content reps use today and how product usage currently routes accounts to sales. Set baselines with RevOps for win rate, sales cycle, deal size, and expansion revenue. Share a written point of view with the entire growth team on who our established creator buyer is and the three biggest gaps in how we sell to them. And an action plan on how we can win these creators. - First Six Months: Define the ideal customer niches and buying personas. Ship a messaging framework for these personas, tied to outcomes like revenue per subscriber, deliverability, team workflows, and safe migration, and make sure it fits Kit's broader story. Build the core deal toolkit: first-call and demo narrative, discovery guide, pitch deck, business case template, security and deliverability one-pagers, a migration plan, and competitive battlecards. Build and execute GTM tactics needed in order to drive MQLs and ultimately new MRR attributed to the sales funnel. - First Year: Sales runs on messaging and tools you built, pitch with confidence and we drive 2X inbound MQLs from when you started. You’ll own and lead our channel strategy, setting the vision, driving cross-functional alignment, and partnering with Marketing to bring it to life. You'll run a quarterly win/loss program and share what you learn openly, build a clear path for sales leads on our website, and make sure launches that matter to larger accounts ship with both a self-serve and a sales-assisted version. Your work has a direct impact on helping Kit reach $100,000,000 ARR while protecting the self-serve engine that got us here.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Segmentation and buyer definition: turning firmographic and product usage data into a clear picture of who to sell to and when - Messaging and positioning for a sales-assisted buyer, including competitive differentiation and objection handling - Sales enablement that reps actually use: demo narratives, discovery guides, business cases, and battlecards - Writing and storytelling that turns product depth into a business case a non-technical buyer can act on - Working with CRM, product analytics, and pipeline data to measure funnel conversion, win rate, and deal size - Customer and market/competitor research, including win/loss interviews and call analysis - Systems thinking: connecting people, processes, data, and tools to identify opportunities and build repeatable solutions across the go-to-market motion - Strong AI fluency: knowing when to leverage AI and how to build AI-powered workflows or tools that scale product marketing work, with human judgment and quality checks built in - Pricing and packaging input for a new tier or add-on (nice to have) Experiences - 7+ years in B2B SaaS product marketing, including at least 2 years supporting a sales team selling to mid-market and/or larger accounts - Added a sales-led motion on top of a product-led one at a high-growth company, and can show what changed before and after with clear metrics - Built a deal toolkit and enablement program from little or nothing, and tied it to a sales metric like win rate or deal size - Ran a win/loss or customer research program that changed how a team sold or built - Ran an expansion or account-based program for an existing customer base (nice to have) - Worked in email, martech, or the creator economy Traits - You lead without a formal title. You align sales, product, RevOps, and finance on goals, trade-offs, and what success looks like, then keep things moving. - You advocate for creators in decisions, and you protect the self-serve experience instead of pushing every account toward sales. - You act with urgency and stay focused on hitting OKRs and owning outcomes. - You work in public. You share findings, drafts, and the reasoning behind decisions so others can build on them. - You connect data to decisions, and you help others get sharper about using it. - You raise the bar on quality and iterate toward it, and you shape how your team uses AI, from call analysis to keeping battlecards current.   WHAT WON'T SET YOU UP FOR SUCCESS - Experience in only self-serve or only enterprise sales. This role lives in the space between them, and you'll need to understand both. - Treating enablement as a deck handoff. The work includes coaching reps, measuring what gets used, and revising what doesn't land. - Wanting a sales playbook already in place. Much of this motion doesn't exist yet, and you'll be building it as you learn. - Preferring to be measured on output rather than outcomes. You'll share accountability with Sales for win rate, deal size, and expansion revenue. - Needing extensive approval before acting. You'll be trusted to make calls on speed versus quality and to explain your reasoning. - Discomfort with direct, candid feedback, especially from sellers on what's working in live deals.   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at our level 4 ($166,000). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Panel interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Kit's most established creators run real companies, with teams, large lists, dedicated sending needs, and a buying process that our self-serve motion wasn't built to serve. Because this part of our business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that sits alongside our self-serve product. You'll define who this buyer is, write the story that resonates and wins with them, and build the GTM strategy to drive inbound pipeline for our sales team. When these creators choose Kit and grow on it, they build more valuable businesses, and that's the outcome this role exists for. This is a full-time individual contributor role ideal for someone who has added an upmarket sales-led motion to a product-led company before and wants their work measured in win rate and deal size.   YOUR SUPPORT SYSTEM You'll report to Christina Lhi https://www.linkedin.com/in/christinalhi/, Head of Marketing, and work alongside two other experienced Product Marketing Managers on Kit's product marketing team. Together, you'll keep the self-serve and sales-assisted stories feeling like one Kit. You'll spend a lot of your time with: - Our sales leadership, on who we sell to, the deal toolkit, enablement, and win/loss - Account Executives and Solutions Consultants, on demo narratives, discovery, and technical and migration proof - Product, on packaging, launches, and roadmap input - RevOps and analytics, on how accounts get routed to sales, attribution, and pricing decisions - Creator Success, on case studies, customer references, and expansion plays - Demand gen, content, and events, on campaigns and events for established creators   WHAT YOU'LL DO - First Week: Dive into our onboarding curriculum in Notion and learn Kit's product, pricing, and current positioning. Attend Get-To-Know-You (GTKY) meetings with marketing, sales, Solutions Consultants, RevOps, and Creator Success. Get access to our CRM, call recordings, and product analytics, and start listening to recent sales calls. Understand how product marketing currently works at Kit - First Month: Shadow 15+ sales calls and talk with 10 established creators, including recent wins, losses, and churned accounts. Audit the sales content reps use today and how product usage currently routes accounts to sales. Set baselines with RevOps for win rate, sales cycle, deal size, and expansion revenue. Share a written point of view with the entire growth team on who our established creator buyer is and the three biggest gaps in how we sell to them. And an action plan on how we can win these creators. - First Six Months: Define the ideal customer niches and buying personas. Ship a messaging framework for these personas, tied to outcomes like revenue per subscriber, deliverability, team workflows, and safe migration, and make sure it fits Kit's broader story. Build the core deal toolkit: first-call and demo narrative, discovery guide, pitch deck, business case template, security and deliverability one-pagers, a migration plan, and competitive battlecards. Build and execute GTM tactics needed in order to drive MQLs and ultimately new MRR attributed to the sales funnel. - First Year: Sales runs on messaging and tools you built, pitch with confidence and we drive 2X inbound MQLs from when you started. You’ll own and lead our channel strategy, setting the vision, driving cross-functional alignment, and partnering with Marketing to bring it to life. You'll run a quarterly win/loss program and share what you learn openly, build a clear path for sales leads on our website, and make sure launches that matter to larger accounts ship with both a self-serve and a sales-assisted version. Your work has a direct impact on helping Kit reach $100,000,000 ARR while protecting the self-serve engine that got us here.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Segmentation and buyer definition: turning firmographic and product usage data into a clear picture of who to sell to and when - Messaging and positioning for a sales-assisted buyer, including competitive differentiation and objection handling - Sales enablement that reps actually use: demo narratives, discovery guides, business cases, and battlecards - Writing and storytelling that turns product depth into a business case a non-technical buyer can act on - Working with CRM, product analytics, and pipeline data to measure funnel conversion, win rate, and deal size - Customer and market/competitor research, including win/loss interviews and call analysis - Systems thinking: connecting people, processes, data, and tools to identify opportunities and build repeatable solutions across the go-to-market motion - Strong AI fluency: knowing when to leverage AI and how to build AI-powered workflows or tools that scale product marketing work, with human judgment and quality checks built in - Pricing and packaging input for a new tier or add-on (nice to have) Experiences - 7+ years in B2B SaaS product marketing, including at least 2 years supporting a sales team selling to mid-market and/or larger accounts - Added a sales-led motion on top of a product-led one at a high-growth company, and can show what changed before and after with clear metrics - Built a deal toolkit and enablement program from little or nothing, and tied it to a sales metric like win rate or deal size - Ran a win/loss or customer research program that changed how a team sold or built - Ran an expansion or account-based program for an existing customer base (nice to have) - Worked in email, martech, or the creator economy Traits - You lead without a formal title. You align sales, product, RevOps, and finance on goals, trade-offs, and what success looks like, then keep things moving. - You advocate for creators in decisions, and you protect the self-serve experience instead of pushing every account toward sales. - You act with urgency and stay focused on hitting OKRs and owning outcomes. - You work in public. You share findings, drafts, and the reasoning behind decisions so others can build on them. - You connect data to decisions, and you help others get sharper about using it. - You raise the bar on quality and iterate toward it, and you shape how your team uses AI, from call analysis to keeping battlecards current.   WHAT WON'T SET YOU UP FOR SUCCESS - Experience in only self-serve or only enterprise sales. This role lives in the space between them, and you'll need to understand both. - Treating enablement as a deck handoff. The work includes coaching reps, measuring what gets used, and revising what doesn't land. - Wanting a sales playbook already in place. Much of this motion doesn't exist yet, and you'll be building it as you learn. - Preferring to be measured on output rather than outcomes. You'll share accountability with Sales for win rate, deal size, and expansion revenue. - Needing extensive approval before acting. You'll be trusted to make calls on speed versus quality and to explain your reasoning. - Discomfort with direct, candid feedback, especially from sellers on what's working in live deals.   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at our level 4 ($166,000). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Panel interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Folsom, California Do work that matters! Every single day. We are hiring  Assistant Guides for our lovely Guidepost Montessori school at Folsom! At Guidepost Montessori, our Assistant Guides play a meaningful role in helping children ages 0–6 develop independence, confidence, and a lifelong love of learning. If you’re passionate about working with young children and want to grow in a supportive, purpose-driven environment, we’d love to meet you. Your Impact As an Assistant Guide , you’ll support a mixed-age Montessori classroom (Infant, Toddler, and Children’s House ages 3–6), helping create a calm, engaging environment where children are empowered to explore, learn, and grow at their own pace. In a Montessori classroom, the environment and the guide work together to support each child’s development. You’ll assist in preparing beautiful, intentional learning spaces and support children through individualized and small-group activities—always with respect, patience, and care. Most importantly, you’ll help children build confidence in themselves and discover what they’re capable of achieving. What You’ll Do Observe children closely to understand and support their individual needs Help prepare and maintain a beautiful, orderly classroom environment Support individual and small-group learning activities Build warm, respectful relationships with children and families Collaborate with Lead Guides and fellow team members to create a strong classroom community What We’re Looking For Experience working with children ages 3–6 in a school or childcare setting A positive, adaptable, and collaborative mindset A genuine love for working with young children Interest in learning and growing within the Montessori approach (prior Montessori experience is welcome but not required) What We Offer Fully sponsored Montessori diploma training through the Prepared Montessorian Institute Ongoing professional development and mentorship 75% tuition discount for up to two children at any Guidepost school Competitive pay Health, dental, and vision insurance Paid time off and paid holidays Abundant opportunities for growth and career advancement A supportive network of peers who value collaboration and shared best practices About Guidepost Montessori Guidepost Montessori is a growing network of over 100 schools across the U.S. and Asia, serving children from 3 months to 6 years old . We believe children are capable and we design an education that nurtures independence, curiosity, and joy. Our mission is to transform education by helping every child reach their highest potential academically, socially, and emotionally. If you love working with children and are looking for a role where you can grow, make an impact, and be part of something meaningful, we’d love to hear from you. Apply today and join our school community! Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Location: Folsom, CA Do work that matters! Every single day. We are hiring Spanish Assistant Guides for our lovely Guidepost Montessori school at Folsom! At Guidepost Montessori, our Assistant Guides play a meaningful role in helping children ages 18 months–6 develop independence, confidence, and a lifelong love of learning. If you’re passionate about working with young children and want to grow in a supportive, purpose-driven environment, we’d love to meet you. Your Impact As an Assistant Guide , you’ll support a mixed-age Montessori classroom (Toddler (1.5-3), and Children’s House ages 3–6), helping create a calm, engaging environment where children are empowered to explore, learn, and grow at their own pace. In a Montessori classroom, the environment and the guide work together to support each child’s development. You’ll assist in preparing beautiful, intentional learning spaces and support children through individualized and small-group activities—always with respect, patience, and care. Most importantly, you’ll help children build confidence in themselves and discover what they’re capable of achieving. What You’ll Do Observe children closely to understand and support their individual needs Help prepare and maintain a beautiful, orderly classroom environment Support individual and small-group learning activities Build warm, respectful relationships with children and families Collaborate with Lead Guides and fellow team members to create a strong classroom community What We’re Looking For Experience working with children ages 1.5–6 in a school or childcare setting A positive, adaptable, and collaborative mindset A genuine love for working with young children Interest in learning and growing within the Montessori approach (prior Montessori experience is welcome but not required) What We Offer Fully sponsored Montessori diploma training through the Prepared Montessorian Institute Ongoing professional development and mentorship 75% tuition discount for up to two children at any Guidepost school Competitive pay Health, dental, and vision insurance Paid time off and paid holidays Abundant opportunities for growth and career advancement A supportive network of peers who value collaboration and shared best practices About Guidepost Montessori Guidepost Montessori is a growing network of over 100 schools across the U.S. and Asia, serving children from 3 months to 6 years old . We believe children are capable and we design an education that nurtures independence, curiosity, and joy. Our mission is to transform education by helping every child reach their highest potential academically, socially, and emotionally. If you love working with children and are looking for a role where you can grow, make an impact, and be part of something meaningful, we’d love to hear from you. Apply today and join our school community! Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Location: Cary, North Carolina Seasonal Assistant Teacher (Montessori), Holiday Break Support Imagine a classroom where a toddler pours her own water for the first time, a four-year-old proudly finishes a puzzle he’s been working on all week, and every child is trusted to show what they can do. That’s a normal day at Guidepost Montessori, and this holiday season, you could be part of it. We’re looking for warm, dependable Seasonal Assistant Guides to support our classrooms over the holiday breaks. You might be a college student home for winter break, an experienced caregiver looking for flexible work, or someone who has always wondered what teaching in a Montessori classroom is like. If you love young children and want to grow in a supportive, purpose-driven place, we’d love to meet you. This could be more than a seasonal job. Many of our team members start out as seasonal or part-time staff and find a long-term career with us. Strong seasonal Assistant Guides may be offered a full-time position. Your Impact As an Assistant Guide, you’ll support our Infant, Toddler, and Children’s House (ages 3–6) classrooms. You’ll help create a calm, engaging environment where children explore, learn, and grow at their own pace. In a Montessori classroom, the environment and the guide work together to support each child’s development. You’ll help prepare beautiful, intentional learning spaces and support children in individual and small-group activities, always with respect, patience, and care. Most importantly, you’ll help children build confidence and discover what they’re capable of. What You’ll Do Help keep classrooms running smoothly and consistently during the busy holiday break season Observe children closely to understand and support their individual needs Help prepare and maintain a beautiful, orderly classroom Support individual and small-group learning activities Build warm, respectful relationships with children and families Work alongside Lead Guides and the rest of the team to keep a strong classroom community What We’re Looking For Experience working with young children (infants through age 6) in a school, childcare, camp, or nanny setting A positive, flexible, and team-minded attitude, which matters a lot during the holiday season A love for working with young children Curiosity about the Montessori approach (Montessori experience is a plus but not required, and we’ll show you the ropes) Availability during school holiday breaks What We Offer Flexible scheduling , with full-time and part-time options A path to full-time employment for seasonal team members who are a strong fit Hands-on mentorship from experienced Montessori Lead Guides A supportive network of peers who value collaboration and shared best practices For team members who move into permanent roles: fully sponsored Montessori diploma training through the Prepared Montessorian Institute, a 75% tuition discount for up to two children at any Guidepost school, health, dental, and vision insurance, paid time off and holidays, and plenty of room to grow your career About Guidepost Montessori Guidepost Montessori is a growing network of more than 80 schools across the U.S. and Asia, serving children from 3 months to 6 years old. We believe children are capable, and we design an education that nurtures independence, curiosity, and joy. Our mission is to transform education by helping every child reach their highest potential academically, socially, and emotionally. Spend your holidays doing something that matters. Apply today! Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Location: United States How We Build Babylist is in the middle of a fundamental shift in how software gets made, and we are not tiptoeing into it. We are rebuilding our engineering culture around a simple belief: AI changes everything. How teams are structured, how decisions get made, how fast ideas become working software. Our engineers own problems end to end, working directly with product, design, and business partners with short feedback loops and real stakeholder access. We ship, learn, and iterate fast. When something is not working, we throw it out and start over — project failure and personal failure are not the same thing here. AI tools are as natural to our workflow as an IDE or version control. We are not exploring this, we are living it. Our engineers use AI to explore tradeoffs, pressure-test designs, and move from problem to solution in hours instead of days. They generate code with AI so they can stay focused on the decisions that actually require human judgment — not the routine ones. More velocity means more time for craft: better test coverage, stronger architecture, and deeper customer understanding. We hold ourselves to a higher quality bar because of AI, not in spite of it. We are building this playbook in real time, and we are looking for people who want to build it with us. If you have already changed how you work because of AI — or you are ready to — and you care more about shipping something great than following a prescribed process, we should talk. Our Tech Stack Ruby on Rails AWS Sidekiq MySQL Redis What the Role Is Babylist's Platform team is the foundation every engineering team builds on — and this role is at the center of keeping it reliable, fast, scalable, and secure. As a Staff SRE, you'll own the infrastructure and reliability practices that support 9 million+ users and the engineers who build for them. You'll bring strong software engineering skills and experience building security into production systems, turning that experience into code, automation, and secure defaults. You'll evolve our AWS infrastructure, CI systems, and developer tooling as Babylist grows across e-commerce, registry, health, media, and mobile. You'll share the team's core SRE responsibilities and bring particular depth in security engineering, leading security improvements alongside reliability, developer experience, and platform initiatives. Who You Are Strong software engineering skills — you've shipped and operated production-quality tools or services, with tests, code review, and maintainable interfaces Experience building security into production systems — you've personally designed, implemented, and operated controls for access, workload identity, secrets, or network isolation Deep hands-on Terraform expertise — you own IaC, not just contribute to it Proven AWS experience at scale — EKS, RDS, cloud networking, DNS, CDNs, load balancers — you know the gotchas Experienced operating Kubernetes in production — you've debugged the hard stuff, not just deployed the easy stuff Comfortable designing and improving CI/CD systems — CircleCI, GitHub Actions, or similar; you care about developer velocity, not just pipeline uptime Strong observability instincts — Datadog, Sentry, PagerDuty, Cronitor — you build alerting that's actionable, not noisy Experienced with on-call and incident management — you've run the post-mortems and actually changed things afterward Comfortable supporting developers across local, staging, and production — you're a resource, not a gatekeeper You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next. How You Will Make An Impact Infrastructure ownership — manage and evolve our AWS environment using Terraform, keeping EKS clusters, databases, and core services current, performant, and secure Software and automation — ship tested tools and services with runbooks and self-service workflows that other engineers can adopt and operate Secure infrastructure defaults — build versioned, tested Terraform modules for least-privilege access, secrets, and workload isolation, with automated checks for configuration drift CI/CD reliability — keep delivery fast and dependable across Engineering, integrating dependency and container scanning, secret detection, and short-lived deployment credentials Developer support — be the person engineers turn to when environments break; unblock them fast across local, staging, and production Monitoring & alerting standards — define service-level objectives (SLOs) and actionable alerting with engineering teams, using incident trends to prioritize reliability improvements Recovery readiness — validate backups, restore procedures, and failover paths through regular recovery tests Incident response — lead or support incident response, drive post-incident reviews, and close the loop so the same thing doesn't happen twice Platform strategy — shape our long-term infrastructure roadmap and lead cross-team initiatives from design through rollout, adoption, and ongoing operation, mentoring engineers along the way Why This Role Platform is the team every engineering team depends on — your work has outsized leverage across the entire product org, not just one area The infrastructure is solid and actively evolving — you'll shape how reliability and security are built into the platform as it grows This is a staff-level role with real cross-team visibility — you'll influence how Babylist engineers build and ship, not just keep the lights on You'll work on systems that support millions of families at a high-stakes life moment — the scale is real and the product context makes the reliability work matter About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $226,673 to $271,991 + target 20% annual bonus and competitive equity Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.

Location: Naperville, Illinois Seasonal Assistant Teacher (Montessori), Holiday Break Support Imagine a classroom where a toddler pours her own water for the first time, a four-year-old proudly finishes a puzzle he’s been working on all week, and every child is trusted to show what they can do. That’s a normal day at Guidepost Montessori, and this holiday season, you could be part of it. We’re looking for warm, dependable Seasonal Assistant Guides to support our classrooms over the holiday breaks. You might be a college student home for winter break, an experienced caregiver looking for flexible work, or someone who has always wondered what teaching in a Montessori classroom is like. If you love young children and want to grow in a supportive, purpose-driven place, we’d love to meet you. This could be more than a seasonal job. Many of our team members start out as seasonal or part-time staff and find a long-term career with us. Strong seasonal Assistant Guides may be offered a full-time position. Your Impact As an Assistant Guide, you’ll support our Infant, Toddler, and Children’s House (ages 3–6) classrooms. You’ll help create a calm, engaging environment where children explore, learn, and grow at their own pace. In a Montessori classroom, the environment and the guide work together to support each child’s development. You’ll help prepare beautiful, intentional learning spaces and support children in individual and small-group activities, always with respect, patience, and care. Most importantly, you’ll help children build confidence and discover what they’re capable of. What You’ll Do Help keep classrooms running smoothly and consistently during the busy holiday break season Observe children closely to understand and support their individual needs Help prepare and maintain a beautiful, orderly classroom Support individual and small-group learning activities Build warm, respectful relationships with children and families Work alongside Lead Guides and the rest of the team to keep a strong classroom community What We’re Looking For Experience working with young children (infants through age 6) in a school, childcare, camp, or nanny setting A positive, flexible, and team-minded attitude, which matters a lot during the holiday season A love for working with young children Curiosity about the Montessori approach (Montessori experience is a plus but not required, and we’ll show you the ropes) Availability during school holiday breaks What We Offer Flexible scheduling , with full-time and part-time options A path to full-time employment for seasonal team members who are a strong fit Hands-on mentorship from experienced Montessori Lead Guides A supportive network of peers who value collaboration and shared best practices For team members who move into permanent roles: fully sponsored Montessori diploma training through the Prepared Montessorian Institute, a 75% tuition discount for up to two children at any Guidepost school, health, dental, and vision insurance, paid time off and holidays, and plenty of room to grow your career About Guidepost Montessori Guidepost Montessori is a growing network of more than 80 schools across the U.S. and Asia, serving children from 3 months to 6 years old. We believe children are capable, and we design an education that nurtures independence, curiosity, and joy. Our mission is to transform education by helping every child reach their highest potential academically, socially, and emotionally. Spend your holidays doing something that matters. Apply today! Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Kit's most established creators run real companies, with teams, large lists, dedicated sending needs, and a buying process that our self-serve motion wasn't built to serve. Because this part of our business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that sits alongside our self-serve product. You'll define who this buyer is, write the story that resonates and wins with them, and build the GTM strategy to drive inbound pipeline for our sales team. When these creators choose Kit and grow on it, they build more valuable businesses, and that's the outcome this role exists for. This is a full-time individual contributor role ideal for someone who has added an upmarket sales-led motion to a product-led company before and wants their work measured in win rate and deal size.   YOUR SUPPORT SYSTEM You'll report to Christina Lhi https://www.linkedin.com/in/christinalhi/, Head of Marketing, and work alongside two other experienced Product Marketing Managers on Kit's product marketing team. Together, you'll keep the self-serve and sales-assisted stories feeling like one Kit. You'll spend a lot of your time with: - Our sales leadership, on who we sell to, the deal toolkit, enablement, and win/loss - Account Executives and Solutions Consultants, on demo narratives, discovery, and technical and migration proof - Product, on packaging, launches, and roadmap input - RevOps and analytics, on how accounts get routed to sales, attribution, and pricing decisions - Creator Success, on case studies, customer references, and expansion plays - Demand gen, content, and events, on campaigns and events for established creators   WHAT YOU'LL DO - First Week: Dive into our onboarding curriculum in Notion and learn Kit's product, pricing, and current positioning. Attend Get-To-Know-You (GTKY) meetings with marketing, sales, Solutions Consultants, RevOps, and Creator Success. Get access to our CRM, call recordings, and product analytics, and start listening to recent sales calls. Understand how product marketing currently works at Kit - First Month: Shadow 15+ sales calls and talk with 10 established creators, including recent wins, losses, and churned accounts. Audit the sales content reps use today and how product usage currently routes accounts to sales. Set baselines with RevOps for win rate, sales cycle, deal size, and expansion revenue. Share a written point of view with the entire growth team on who our established creator buyer is and the three biggest gaps in how we sell to them. And an action plan on how we can win these creators. - First Six Months: Define the ideal customer niches and buying personas. Ship a messaging framework for these personas, tied to outcomes like revenue per subscriber, deliverability, team workflows, and safe migration, and make sure it fits Kit's broader story. Build the core deal toolkit: first-call and demo narrative, discovery guide, pitch deck, business case template, security and deliverability one-pagers, a migration plan, and competitive battlecards. Build and execute GTM tactics needed in order to drive MQLs and ultimately new MRR attributed to the sales funnel. - First Year: Sales runs on messaging and tools you built, pitch with confidence and we drive 2X inbound MQLs from when you started. You’ll own and lead our channel strategy, setting the vision, driving cross-functional alignment, and partnering with Marketing to bring it to life. You'll run a quarterly win/loss program and share what you learn openly, build a clear path for sales leads on our website, and make sure launches that matter to larger accounts ship with both a self-serve and a sales-assisted version. Your work has a direct impact on helping Kit reach $100,000,000 ARR while protecting the self-serve engine that got us here.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Segmentation and buyer definition: turning firmographic and product usage data into a clear picture of who to sell to and when - Messaging and positioning for a sales-assisted buyer, including competitive differentiation and objection handling - Sales enablement that reps actually use: demo narratives, discovery guides, business cases, and battlecards - Writing and storytelling that turns product depth into a business case a non-technical buyer can act on - Working with CRM, product analytics, and pipeline data to measure funnel conversion, win rate, and deal size - Customer and market/competitor research, including win/loss interviews and call analysis - Systems thinking: connecting people, processes, data, and tools to identify opportunities and build repeatable solutions across the go-to-market motion - Strong AI fluency: knowing when to leverage AI and how to build AI-powered workflows or tools that scale product marketing work, with human judgment and quality checks built in - Pricing and packaging input for a new tier or add-on (nice to have) Experiences - 7+ years in B2B SaaS product marketing, including at least 2 years supporting a sales team selling to mid-market and/or larger accounts - Added a sales-led motion on top of a product-led one at a high-growth company, and can show what changed before and after with clear metrics - Built a deal toolkit and enablement program from little or nothing, and tied it to a sales metric like win rate or deal size - Ran a win/loss or customer research program that changed how a team sold or built - Ran an expansion or account-based program for an existing customer base (nice to have) - Worked in email, martech, or the creator economy Traits - You lead without a formal title. You align sales, product, RevOps, and finance on goals, trade-offs, and what success looks like, then keep things moving. - You advocate for creators in decisions, and you protect the self-serve experience instead of pushing every account toward sales. - You act with urgency and stay focused on hitting OKRs and owning outcomes. - You work in public. You share findings, drafts, and the reasoning behind decisions so others can build on them. - You connect data to decisions, and you help others get sharper about using it. - You raise the bar on quality and iterate toward it, and you shape how your team uses AI, from call analysis to keeping battlecards current.   WHAT WON'T SET YOU UP FOR SUCCESS - Experience in only self-serve or only enterprise sales. This role lives in the space between them, and you'll need to understand both. - Treating enablement as a deck handoff. The work includes coaching reps, measuring what gets used, and revising what doesn't land. - Wanting a sales playbook already in place. Much of this motion doesn't exist yet, and you'll be building it as you learn. - Preferring to be measured on output rather than outcomes. You'll share accountability with Sales for win rate, deal size, and expansion revenue. - Needing extensive approval before acting. You'll be trusted to make calls on speed versus quality and to explain your reasoning. - Discomfort with direct, candid feedback, especially from sellers on what's working in live deals.   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at our level 4 ($166,000). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Panel interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Somerset, New Jersey Do work that matters! Every single day. We are hiring  Assistant Guides for our lovely Guidepost Montessori school at Somerset! At Guidepost Montessori, our Assistant Guides play a meaningful role in helping children ages 0–6 develop independence, confidence, and a lifelong love of learning. If you’re passionate about working with young children and want to grow in a supportive, purpose-driven environment, we’d love to meet you. Your Impact As an Assistant Guide , you’ll support a mixed-age Montessori classroom (Infant, Toddler, and Children’s House ages 3–6), helping create a calm, engaging environment where children are empowered to explore, learn, and grow at their own pace. In a Montessori classroom, the environment and the guide work together to support each child’s development. You’ll assist in preparing beautiful, intentional learning spaces and support children through individualized and small-group activities—always with respect, patience, and care. Most importantly, you’ll help children build confidence in themselves and discover what they’re capable of achieving. What You’ll Do Observe children closely to understand and support their individual needs Help prepare and maintain a beautiful, orderly classroom environment Support individual and small-group learning activities Build warm, respectful relationships with children and families Collaborate with Lead Guides and fellow team members to create a strong classroom community What We’re Looking For Experience working with children ages 3–6 in a school or childcare setting A positive, adaptable, and collaborative mindset A genuine love for working with young children Interest in learning and growing within the Montessori approach (prior Montessori experience is welcome but not required) What We Offer Fully sponsored Montessori diploma training through the Prepared Montessorian Institute Ongoing professional development and mentorship 75% tuition discount for up to two children at any Guidepost school Competitive pay Health, dental, and vision insurance Paid time off and paid holidays Abundant opportunities for growth and career advancement A supportive network of peers who value collaboration and shared best practices About Guidepost Montessori Guidepost Montessori is a growing network of over 100 schools across the U.S. and Asia, serving children from 3 months to 6 years old . We believe children are capable and we design an education that nurtures independence, curiosity, and joy. Our mission is to transform education by helping every child reach their highest potential academically, socially, and emotionally. If you love working with children and are looking for a role where you can grow, make an impact, and be part of something meaningful, we’d love to hear from you. Apply today and join our school community! Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Our Sales team needs a dedicated data partner, and creator commerce https://kit.com/features/commerce (how creators monetize by selling digital products) is becoming a bigger part of how Kit and our creators scale. Kit is growing, so we're looking for a Senior Analytics Engineer to own Kit's sales and commerce data from end to end. Accurate sales data gives our team a clear picture of the pipeline and the confidence to make informed decisions. That’s what makes this role so important. Your primary focus will be Sales: the dbt models that turn our CRM data into trusted pipeline, deal, and funnel metrics, and the Omni dashboards our sales leader and Senior Revenue Operations Manager use to run the business. You'll also model creator commerce data, so we understand what creators sell and earn through Kit, and you'll pick up reporting work with our Product team, such as feature usage reporting. On a small data team, we step outside our usual lanes when the need is there, so the mix will shift over time. You'll build for two kinds of consumers: people and AI. Teammates increasingly answer their own questions by querying our semantic layer through Omni's AI and MCP connections to AI tools. That means your models, metric definitions, and documentation need to be clear and correct enough for an AI agent to use them without a data teammate in the loop. This is a full-time individual contributor role for someone who likes being close to the business, enjoys turning messy operational data into numbers people trust, and is happy to work on both the models and the dashboards that sit on top of them. When Sales and Product have clear, reliable data, we help more creators build more valuable businesses with Kit.   YOUR SUPPORT SYSTEM You'll report to Sam Umachi, Head of Data (Linkedin https://www.linkedin.com/in/samuelumachi/). Sales and RevOps are your primary partners, who will rely on the models and reporting you own. You'll also partner with our Product team on reporting for features like Visual Automations https://kit.com/features/automations and on how creators use Kit. Within our data team, you'll work alongside a Staff Analytics Engineer who owns org-wide semantic layer governance and modeling standards, a Senior Data Engineer who owns ingestion and pipelines, and a Senior Business Analytics Partner focused on revenue opportunities. This role has no direct reports.   WHAT YOU'LL DO - First Week: Work through our onboarding curriculum in Notion and meet the data team, our Senior Revenue Operations Manager, the sales team, and your product partners. Get set up in our core tools: dbt Cloud, GitHub, Amazon Redshift, Omni, HubSpot, Linear, Hightouch and Slack. Set up your AI-assisted development environment and learn the shared AI workflows our data team uses. Open and merge your first small pull request so you learn our review and deployment flow early. - First Month: Map how HubSpot objects (deals, pipelines and stages, companies, contacts, and owners) flow into our dbt models, and document the gaps. Take over day-to-day ownership of the sales models and Omni dashboards that teammates have been covering. Audit current sales reporting and list where definitions differ or numbers don't reconcile. Get familiar with how commerce data (products creators sell and the revenue they earn through Kit) lands in the warehouse today. Agree with RevOps and Sales on the most important questions they need answered. Review teammates' pull requests and contribute to our shared SQL, dbt, and documentation standards. Share a written reflection with the team on what you've learned and where you'd focus first. - First Six Months: Ship and maintain well-tested, documented dbt models for core sales metrics, such as pipeline, deal velocity, stage conversion, win rates, and the sales-led funnel. Expose those metrics through the Omni semantic layer, working within the team's governance standards. Rebuild or refresh the core sales dashboards so pipeline reviews and forecasting conversations run on numbers that don't need manual reconciliation. Resolve competing sales metric definitions by writing down the options and tradeoffs, aligning with Sales and RevOps, and documenting the outcome. Model creator-level commerce data, such as products sold, revenue earned through Kit, and conversion, in partnership with data engineering. Write semantic layer descriptions, metric definitions, and documentation that let Omni's AI and MCP-connected AI tools answer routine sales questions correctly, and test them against real questions from Sales, RevOps and Product. Get Sales to the point where routine questions are answered through self-serve, whether in Omni dashboards, Omni's AI, or AI tools connected over MCP, rather than one-off requests. - First Year: Be the recognized owner of Kit's sales data, the person Sales and RevOps go to first and trust without second-guessing. Give our revenue analysis work the sales and commerce models it depends on, so deeper questions about pipeline health and creator earnings can be answered quickly, thereby enabling us to make creators more successful. Leave your domains well documented and well tested, legible to new teammates, stakeholders, and the AI agents that query our semantic layer. Help raise the team's modeling quality through code review, pairing, and sharing what you learn.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Deep dbt experience. You build modular, tested, documented dbt projects, and you're comfortable with incremental models, snapshots, macros, CI, and scheduled jobs in dbt Cloud or similar. - Advanced SQL. You reason carefully about grain, joins, and window functions, and you write queries that are readable and performant on a cloud warehouse. - Data modeling for sales and GTM. You can model deals, pipeline stages and their history, ownership changes, and funnel conversion into clean, reusable structures. You are opinionated on Kimball standards and when a concept should be a fact or dimension. - CRM data fluency. You know how sales data behaves in a CRM, including stage changes, backdated edits, and custom properties. HubSpot is preferred, but other CRM experience (e.g. Salesforce) applies just as well. We care most that you recognize common CRM patterns. - AI-assisted development. You use AI code editors and agents (such as Cursor, Claude Code, Codex, or similar) every day, and you validate their output with tests, query results, and review before anything ships. - Clear written communication. You explain metric definitions, tradeoffs, and data caveats in plain language that Sales, RevOps, and Product partners understand. - BI and semantic layer experience. You can build dashboards and semantic models in Omni, Looker, or a similar BI tool, and you design metric definitions that people and AI tools can both query correctly. - Git-based workflows. You keep pull requests small and well described, and you give thoughtful code review. - Nice to have: Redshift performance tuning (sort and distribution keys), Python for scripting or API pulls, reverse ETL, and experience with product event, billing, payments, or ecommerce data. Experiences - Around 7 or more years in analytics engineering or data engineering where you personally shipped production data models. - Several years of hands-on work building and maintaining production dbt projects. - Working directly with sales teams and RevOps, and owning reporting they relied on to run the business. - Owning a data domain over time and evolving its models as the business and its questions changed. - Working at a SaaS company, ideally one with both a self-serve and a sales-led motion. Commerce, payments, or creator economy experience is a plus, not a requirement. - Working on a small or remote team where you were trusted to make decisions independently. Traits - Ownership and follow-through. You treat your data domains as yours. You notice problems before stakeholders do, close the loop on requests, and finish what you start. - Judgment. You match rigor to the decision at hand, know when a quick answer is enough and when a request should become a durable model, and say so clearly. - Flexibility. You're glad to step outside your primary area when another team needs help, and you balance that work against your core commitments openly. - Teach everything you know. You document as you go, pair generously, and help stakeholders understand the data well enough to use it on their own. - Work in public. You share progress, open questions, and decisions in writing where the team can see them, including what didn't work. - Creator success is our success. You remember who's on the other end. A wrong number in a pipeline review means Sales spends time on the wrong creators, and that shapes how carefully you work. - Do it with excellence. You test your work, review it carefully, and don't ship a number you can't defend. - Candor with care. You're comfortable pushing back when a request won't answer the real question, and you do it in a way that builds trust.   WHAT WON'T SET YOU UP FOR SUCCESS - Needing detailed specs or a highly structured environment before you can start. - Discomfort with ambiguity. Some of our sales and commerce definitions are still evolving, and you'll help settle them. - Needing several layers of approval to make modeling decisions within your domain. - Wanting to work only on dashboards, or only on pipelines, rather than across the transformation and BI layers. - Wanting a strictly fixed scope. Sales comes first, but you'll pick up Product or other work when the business needs it. - Wanting mostly greenfield work. Much of this role is improving sales models and dashboards that already exist. - Preferring to take tickets as written rather than partnering with stakeholders on what they need. - Being skeptical of AI's capabilities, or using AI without good judgment and accountability. - Expecting a large data team with dedicated specialists for every part of the stack.   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time - so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($172,000). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Technical interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Most Kit creators don't have a dedicated Creator Growth Manager, and when their emails start landing in spam, they need someone who can find the cause quickly and explain it in plain language. We're looking for a Deliverability and Compliance Specialist to own deliverability support for that long tail of creators, run Kit's abuse desk, and make the compliance calls that protect the sending reputation every creator on Kit shares. You'll also build the playbooks, training, and AI-assisted workflows that help Support and contractors handle more deliverability questions on their own, and you'll partner with our infrastructure engineers as we run more of our sending in-house. A creator can't build a lasting business if their emails don't arrive, so this work connects directly to our mission. This is a full-time individual contributor role for someone who likes digging through headers and bounce logs to find the real cause of a problem, can explain DMARC alignment to a first-time creator without jargon, and is comfortable making a firm call when a situation is gray. You don't wait for someone to tell you what needs fixing. You proactively spot opportunities, identify patterns, and take the initiative to improve deliverability before problems arise.   YOUR SUPPORT SYSTEM You'll report to Alyssa Dulin https://www.linkedin.com/in/alyssadulin/, Director of Creator Success, and collaborate closely with: - Our Deliverability team: a Deliverability Lead who supports our highest-value accounts and leads deliverability education, and a Deliverability Specialist who onboards and ramps up large senders moving to Kit - Our infrastructure engineers, who run Kit's sending infrastructure - Our compliance and anti-abuse engineers, who build the automated checks that keep spammers off Kit - Product Specialists and the Support team, who handle the front line and escalate deliverability issues to you - Customer Success Managers (we call them Creator Growth Managers at Kit), Sales and Migrations, and Product Managers   WHAT YOU'LL DO - First Week: Get set up in Kit, our admin tools, and our support and ticketing systems, and meet our distributed team in Get To Know You chats (GTKYs). Meet the deliverability team and get an introduction on the current projects. Read our deliverability playbooks and SOPs, and get access to the monitoring tools you'll use every day: Google Postmaster Tools, Microsoft SNDS, blocklist monitoring, and our internal delivery dashboards. - First Month: Shadow the Deliverability team and Product Specialists on deliverability tickets, account approvals, and abuse reports, then start answering queue tickets with review. Join the daily monitoring rotation (blocklist delisting, Postmaster and delivery monitoring) and the weekly Deliverability team meeting. Learn how account approvals, compliance flags, and our in-house sending platform work. By the end of the month, work deliverability tickets and abuse reports on your own and send your first delisting requests. Project: build a recurring report showing the trending deliverability ticket reasons so we understand what’s causing how to reduce friction for customers and how to solve it - First Six Months: Own the deliverability support queue for creators without a dedicated CGM: spam-folder placement, bounces, authentication and DMARC setup, and escalations from Product Specialists. Own compliance end to end, from new-account approvals and compliance flags to pausing or closing accounts that put our shared reputation at risk.Run Kit's abuse desk. You'll write and share a strategy that covers coverage, response-time targets, escalation paths, and quality checks, then put it in place so routine spam, phishing, and blocklist reports follow clear SOPs while you take the hardest cases yourself. Be the go-to contact for day-to-day mailbox provider issues with Microsoft, Gmail, Yahoo, Comcast, and regional providers, and write an incident runbook for blocklistings and provider throttling. Track the queue with a simple scorecard (volume, first response time, and escalation rate) and share what you learn with the team. Run training sessions for Support and ship your first process or AI improvements, like cleaner ticket categorization or better account data for our AI support agent, so more deliverability tickets get solved without escalation.. - First Year: Deliverability support is faster and more consistent for every creator on Kit, including the ones who never talk to a CGM. Your playbooks, help center articles, and AI-assisted workflows are what Support, CGMs, and contractors reach for first, and fewer tickets need to come to you. You've led at least one cross-team fix with infrastructure for a recurring problem you spotted in the queue, such as an alert when a creator's domain authentication breaks or a check for sudden signup spikes. You're helping shape the internal tooling and alerting our in-house sending needs, and you take part in industry groups like M3AAWG.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills Must haves - Deep working knowledge of email authentication (SPF, DKIM, DMARC, alignment, and BIMI basics), plus the ability to read raw message headers and SMTP bounce and deferral codes - Hands-on use of Google Postmaster Tools and Microsoft SNDS/JMRP, and comfort working with major blocklists (Spamhaus, Abusix, Barracuda, Spamcop, and others) and their delisting processes - A clear understanding of Gmail and Yahoo bulk sender requirements, including authentication, one-click unsubscribe (RFC 8058), and spam-rate thresholds - Data fluency: you can pull bounce, complaint, and engagement data together, find the root cause, and explain it so others can act on it - Hands-on abuse handling: you can work an abuse report or escalation start to finish, from finding the account and assessing the evidence to acting, replying to the reporter, and documenting the decision - Process building: you can turn repeat work into SOPs, playbooks, and quality checks that a contractor or teammate can follow - Clear, calm written communication with creators, teammates, and postmasters - Using AI tools to research, summarize, and draft, and helping teammates do the same, with the judgment to keep a person on final compliance calls Nice-to-haves: - Experience with MTA logs or delivery observability tools (KumoMTA, PowerMTA, Postfix, Kibana/Elasticsearch, or SQL and BI tools like Mode) - Familiarity with feedback loops, spam traps, list bombing, and bot-signup patterns - Familiarity with CAN-SPAM, CASL, and GDPR as they apply to marketing email - Experience with Intercom, HubSpot, or a similar ticketing tool - Experience building or tuning AI support workflows or macros Experiences Must-haves: - 4+ years in email deliverability, compliance, trust and safety, or technical support at an ESP, mailbox provider, or high-volume sender - Handling escalated customer tickets end to end, including with customers who are frustrated - Making account-level compliance or abuse decisions, such as approving, suspending, or closing accounts - Working an abuse desk or abuse mailbox directly: spam and phishing complaints, provider and blocklist reports, and escalations - Leading the fix for a recurring deliverability or compliance problem that needed help from more than one team Nice-to-haves: - Supporting senders on shared IP pools at an ESP - Setting abuse or trust and safety strategy, or directing contractors or vendors on a support or abuse queue - Working directly with mailbox provider postmaster teams - Participating in M3AAWG or other industry groups - Creating educational content, like help docs, training, workshops, or podcasts - Working with creators, digital entrepreneurs, or small businesses Traits - You pick up problems that fall between teams without waiting for permission, and you follow them through until they're closed. - You test a hypothesis against the evidence before you act, and you frame problems clearly enough that others trust your analysis. - You protect the reputation every creator shares while staying fair and kind to the creator in front of you, and you help them understand the reasoning behind a decision. - You turn what you learn into docs, templates, and training that others use, and you adjust how you teach to fit the audience. - You hold a high bar for your work, and you push back respectfully, with data, when something puts our reputation at risk, even when Sales or leadership would prefer a different answer. - You share in-progress work and risks early so the team can solve problems together.   WHAT WON'T SET YOU UP FOR SUCCESS - Treating deliverability as a set of macros rather than an investigation that needs judgment - Discomfort saying no to a creator or a teammate when our shared reputation is at stake - Waiting for someone to assign you work when you can already see the problem - Needing a fixed playbook, since our sending stack and processes are changing as we bring more sending in-house - Keeping knowledge in your head instead of writing it down for the next person - Preferring to work without AI tools   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time - so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory. For this role, we're looking for someone based in North America, with working hours that give us solid US time zone coverage of the deliverability queue.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 3 ($118,000 USD). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Panel interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.