Location: VIRGIN VOYAGES, Worldwide
AHOY, DEAR CANDIDATES!
ISMIRA Agency actively recruiting for position CABIN HOST for Virgin Voyages!
WORK CONDITIONS:
Work on board brand new company vessels
Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together
Contract length - 4-6 months for most positions, for entry positions - 7 months
Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew
The employer is going to provide or reimburse expenses for the following:
- STCW certification
- Joining tickets
- Pre-Employment Medical Examination (PEME)
- Necessary Visas
- Joining expenses, such as transfers, hotel accommodations, subsistence
Responsibilities:
Maintains the cleanliness and sanitation of all cabins assigned to their area including passageways.
Ensures all cabins assigned to their area are prepared in accordance with company setup each day and prior to embarkation of Sailors on Turnaround.
Handles all Sailors personal laundry requests, taking it to and from the laundry and advises on necessary costs.
Replenishes cabin such as Mini-Bar, drinking glasses, stationary, complimentary items, bathroom supplies etc.
Responsible for ensuring sailors complaints and requests are acted on in a prompt and efficient manner and notifies Assistant Executive Housekeeper when necessary.
Responsible for the handling and delivery of sailor luggage to cabins.
Meets Sailors on embarkation day in assigned meeting area and assists them in locating and entering cabin.
Strips and re-covers beds in cabin and handles all linen requirements for both fresh and used.
Provides room service to Sailors and all related services.
Reports damaged, defective or missing items to Assistant Executive Housekeeper.
Daily interaction with sailors and provides outstanding customer service and delivery.
Responsible for the safe handling of equipment in the housekeeping department such as vacuum cleaner, housekeeping cart etc.
Must be knowledgeable and comply with Public Health rules and regulations as per company policy.
Partake in inspections, trainings and meetings as required by Head of Department.
Ensures that the set standards are kept and staff members work according to their respective job descriptions.
REQUIREMENTS:
At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.
Minimum 2 year recent experience as Cabin Attendant/Steward onboard a Premium Cruise ship.
Passionate about people and able to handle guest complaints with a smile!
All certificates as required by the STCW code for this position.
Good command of the English Language
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
🇹🇲
Last updated: August 30, 2023
You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to
APPLY@ ISMIRA.LT
(without gaps)
In case you are not sure what position to apply, you can always upload your CV to general application here:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIRGIN VOYAGES, Worldwide
AHOY, DEAR CANDIDATES!
ISMIRA Agency actively recruiting for position ASSISTANT CABIN HOST for Virgin Voyages!
WORK CONDITIONS:
Work on board brand new company vessels
Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together
Contract length - 4-6 months for most positions, for entry positions - 7 months
Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew
The employer is going to provide or reimburse expenses for the following:
- STCW certification
- Joining tickets
- Pre-Employment Medical Examination (PEME)
- Necessary Visas
- Joining expenses, such as transfers, hotel accommodations, subsistence
Responsibilities:
Maintains the cleanliness and sanitation of all cabins assigned to their area including passageways.
Works under the direction of the Cabin Attendant in ensuring cabins assigned to their area are prepared in accordance with company setup each day and prior to embarkation of Sailors on Turnaround.
Maintains cleanliness of carpets inside cabin and passageway by vacuuming and/or sweeping.
Carries out cleaning of Showers, sinks and toilet bowls in bathroom areas.
Responsible for ensuring sailors complaints and requests are acted on in a prompt and efficient manner and notifies Assistant Executive Housekeeper when necessary.
Assists in the handling and delivery of sailor luggage to cabins.
Empties wastebaskets and garbage bins and transports garbage and waste to the garbage processing area.
Carries out cleaning of ceiling, windows, walls and balconies including draperies and upholstery.
Reports damaged, defective or missing items to Assistant Executive Housekeeper.
Daily interaction with sailors and provides outstanding customer service and delivery.
Responsible for the safe handling of equipment in the housekeeping department such as vacuum cleaner, housekeeping cart etc.
Must be knowledgeable and comply with Public Health rules and regulations as per company policy.:
Partake in inspections, trainings and meetings as required by Head of Department.
Ensures that the set standards are kept and staff members work according to their respective job descriptions.
Super Powers Required:
Minimum 21 years old
Previous ship experience in housekeeping is mandatory
Minimum 1 year recent experience as Cabin Attendant/Steward onboard a Premium Cruise ship.
Passionate about people and able to handle guest complaints with a smile!
All certificates as required by the STCW code for this position.
Good command of the English Language
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲
Last updated: July 19, 2024
You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to
APPLY@ ISMIRA.LT
(without gaps)
In case you are not sure what position to apply, you can always upload your CV to general application here:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: SCYLLA AG, Worldwide
ISMIRA Agency
actively recruiting for position Receptionist
for Scylla AG!
Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”.
Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe.
As the first point of contact for our guests,
the Receptionist
creates a welcoming and seamless experience. You manage reception operations, provide personalized guest support, and oversee onboard shop services to ensure satisfaction and memorable experiences.
Work & Life Onboard Conditions:
Competitive salary paid in EURO + possible to earn gratuties
River ships are located in Europe - closer to home
Seasonal work with contracts from March to November renewable each season
No Safety certificates or Seaman's book required
Very simple medical exam - can be conducted with family doctor
Free food and accommodation onboard (shared for 2 same gender crew)
Possibility to take paid days off, sick days and vacation during the season
Excellent working conditions, social contributions and health insurance
Free internet (10 GB per month)
Shore leave almost every day
Work in an international team and develop your professional skills
Travel across Europe while gaining valuable international experience
Duties and responsibilities:
Adhering the guide lines and SOP’s for the Reception area.
Professional guest service according to Scylla standards.
Greet, welcome and direct guests and visitors in-person and on the phone.
Check in / check out and out the guests.
Answering and transferring phone calls.
Forwarding relevant guest information to the respective department.
Sales of shop articles, partially with cash payments.
Printing and coding of cabin door keys.
Register passport and address details of guests and crew members in the POS BackOffice system
Write the daily menu properly, in cooperation with the Executive Chef and Hotel Manager.
Responsible for taking orders during Welcome, Gala and Farewell dinner
Assistance during the payments.
Take and carry out wake up calls, special requests of the guests and any other updates.
Responsible to post the mail.
Assistance with preparation of inventories and orders.
Handling of excursions and possible accompany of the excursions if necessary.
Provide internet access and support where necessary.
Requirements:
Age: min. 18 years old
Preferably experienced within the hotel industry and/ or previous ship experience.
Stress resistant, calm under pressure, team player with positive attitude.
Open minded, independent and flexible with strong customer focus.
Professional attitude and appearance, reliable and hard-working able to work long shifts.
Crew on board river cruises have to be ready for mixed duties and multitasking.
Why Join Us
At Scylla, you’ll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You’ll work in a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first-class service onboard our luxury river cruise ships.
Languages vs Nationality Requirements:
Good English skills (written & verbal) required for all positions.
German-speakers (advanced level) can also be be considered with basic English.
EU nationals can apply and join during whole season without visas.
Non-EU nationals apply for D type German visa before joining, thus may apply only before season starts.
Non-EU nationals that speak no German language may be considered only for culinary positions OR if they have strong previous cruise ship experieence in the same position.
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇬🇪
Last updated: October 30, 2025
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: SCYLLA AG, Worldwide
ISMIRA Agency
actively recruiting for position Hotel Manager
for Scylla AG!
Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”. Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe.
As Hotel Manager
, you make sure that all hotel services on the ship run smoothly and guests are happy. You lead the hotel team, guide department heads, and support your crew to deliver excellent service. Your work keeps cabins, restaurants, and public areas organized and welcoming, and helps guests enjoy their time onboard.
Work & Life Onboard Conditions:
Competitive salary paid in EURO + possible to earn gratuties
River ships are located in Europe - closer to home
Seasonal work with contracts from March to November renewable each season
No Safety certificates or Seaman's book required
Very simple medical exam - can be conducted with family doctor
Free food and accommodation onboard (shared for 2 same gender crew)
Possibility to take paid days off, sick days and vacation during the season
Excellent working conditions, social contributions and health insurance
Free internet (10 GB per month)
Shore leave almost every day
Work in an international team and develop your professional skills
Travel across Europe while gaining valuable international experience
Duties and responsibilities:
Ensure full compliance with Scylla standards, SOP´s policies and procedures
Responsibility for the entire hotel operation on board and guarantee fullest guest satisfaction and pleasant working environment for all crew
Ensure that monthly financial outlooks for F&B, hotel material etc. are on target and accurate
Executing all aspects of planning and organizing of upcoming cruises for the Hotel Departments
Consulting with Captain and Head of Department on board activities or any other aspects of onboard operation
Handling complaints, and oversee the service recovery procedure
Ensure all decisions are made in the best interest of high guest /crew satisfaction
Developing improvements actions based on outcome of questionnaires, guest-crew feedback, financial reports
Responsible for the entire hotel operation on board and day-to-day staff management and guest
Coordinating all crew matters by establishing efficient communication between the ship and office
Responsible for the stock ordering for the hotel department such as beverages, food, chemicals, amenities, shop-, wellness-, office supplies and hardware in hotel department
etc.
Requirements:
Age: min. 18 years old
Preferably experienced within the hotel industry and/ or previous ship experience.
Stress resistant, calm under pressure, team player with positive attitude.
Open minded, independent and flexible with strong customer focus.
Professional attitude and appearance, reliable and hard-working able to work long shifts.
Crew on board river cruises have to be ready for mixed duties and multitasking.
Languages vs Nationality Requirements:
Good English skills (written & verbal) required for all positions.
German-speakers (advanced level) can also be be considered with basic English.
EU nationals can apply and join during whole season without visas.
Non-EU nationals apply for D type German visa before joining, thus may apply only before season starts.
Non-EU nationals that speak no German language may be considered only for culinary positions OR if they have strong previous cruise ship experieence in the same position.
Why Join Us
At Scylla, you’ll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You’ll work in a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first-class service onboard our luxury river cruise ships.
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇬🇪
Last updated: October 30, 2026
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: SCYLLA AG, Worldwide
ISMIRA Agency
actively recruiting for position Assistant Maitre d’Hotel
for Scylla AG!
Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”.
Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe.
As
Assistant Maître d’Hôtel
, you are a key part of delivering an outstanding dining and beverage experience for our guests. Supporting the Maître d’Hôtel, you ensure smooth service across the restaurant, bar, room service, and sundeck. Beyond service, you help train and guide team members, maintain high standards, and contribute to a welcoming and efficient environment. Your work ensures that every guest enjoys a professional, warm, and memorable experience.
Work & Life Onboard Conditions:
Competitive salary paid in EURO + possible to earn gratuties
River ships are located in Europe - closer to home
Seasonal work with contracts from March to November renewable each season
No Safety certificates or Seaman's book required
Very simple medical exam - can be conducted with family doctor
Free food and accommodation onboard (shared for 2 same gender crew)
Possibility to take paid days off, sick days and vacation during the season
Excellent working conditions, social contributions and health insurance
Free internet (10 GB per month)
Shore leave almost every day
Work in an international team and develop your professional skills
Travel across Europe while gaining valuable international experience
Duties and responsibilities:
Assist with professional service in the restaurant, bar, room service, and
sundeck.
Greet and assist guests, respond to concerns, and ensure satisfaction.
Take food and drink orders and manage a restaurant station for up to 50 guests.
Present and serve food and beverages according to Scylla standards.
Promote beverage sales and provide wine service onboard.
Ensure knowledge of menu offerings, allergens, and guest sensitivities.
Support all aspects of embarkation, including welcoming guests and escorting
them to cabins.
Maintain cleanliness and order in line with HACCP and Scylla hygiene standards.
Handle food, drink, and equipment responsibly.
Act as the right hand of the Maître d’Hôtel, assisting with service and leadership.
Support daily team briefings and menu introductions.
etc.
Requirements:
Age: min. 18 years old
Preferably experienced within the hotel industry and/ or previous ship experience.
Stress resistant, calm under pressure, team player with positive attitude.
Open minded, independent and flexible with strong customer focus.
Professional attitude and appearance, reliable and hard-working able to work long shifts.
Crew on board river cruises have to be ready for mixed duties and multitasking.
Languages vs Nationality Requirements:
Good English skills (written & verbal) required for all positions.
German-speakers (advanced level) can also be be considered with basic English.
EU nationals can apply and join during whole season without visas.
Non-EU nationals apply for D type German visa before joining, thus may apply only before season starts.
Non-EU nationals that speak no German language may be considered only for culinary positions OR if they have strong previous cruise ship experieence in the same position.
Why Join Us
At Scylla, you’ll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You’ll work in a collaborative,
supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first-class service onboard our luxury river cruise ships.
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇬🇪
Last updated: October 20, 2026
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: Worldwide
Workplace: hybrid
Job description | Nurse
Tasks:
Within his/her field of activity as a Nurse, he/she is responsible for assisting the present ship's Doctors in medical matters. Furthermore, the Nurse has to fulfill all activities, duties and tasks within his/her department.
· Ensuring a smooth process in the board hospital; administrative and medical support during consultation hours
· Admitting passengers and crew members
· Handing over General Terms of Conditions (GTC) and declaration of consent to passengers or crew for signature before consultation and treatment
· Scanning diagnostic findings, GTCs and declaration of consent
· Assisting during medical examinations and treatments (e.g. lab test, plastering, changing bandages, X-ray, ECG etc.)
· Handling telephone and email communication
· Support in the treatment of emergencies and patients with acute illnesses
· Management of the pharmacy (check first in - first out principle)
· Control of pharmaceutical stocks and consumables
· Ordering medication, supplies and stationery in consultation with Doctor and under economical aspects
· Monitoring and disposing expired drugs on a monthly basis (s. Checkliste Verfallsdaten) in the hospital and 2nd hospital; except narcotics.
· Handling daily posting procedure (bills) and collecting signature from the Doctor
· Portfolio maintenance of oxygen cylinders
· Keeping, printing and sending out checklists (e.g. O2-inventory list)
· Keeping, signing and printing out checklists (daily/weekly/monthly checklists)
· Transmitting the Notification of Accident
· Entering accidents in RiscConnect System in cooperation with the Doctor
· Sterilisation of instruments
· Cleaning and disinfecting of immediate working environment
· Control of medical devices
· Assisting in all life-threatening emergencies - "Mike Mike" on board
· Participation in all ship-related and medical team safety drills and training, as well as assisting the doctor with first aid courses and medical team drills
· Participating in on-all duties (24 hours)
· Ordering water and stationery
· Complying with the Medical Manual / SQM (e.g. process of disembarkation, death onboard, water testing etc.)
· Conducting hygiene controls regarding water and fresh water (Colilert-18 Test) and Legionella prevention
· Participation as a protocolist in ship’s hygiene inspections
· Monitoring and enforcement of the ship’s integrated pest management
· Assists the Doctor in the preparation of the audit
· Portfolio maintenance of the medical equipment list
· Participating in and contributing to annual equipment maintenance and documentation of medical product books
· Documented handover and familiarization of his/her replacement (Handover notes, Familiarization Form, Instruction of laboratory equipment, Instruction of medical equipment)
· Collection of login data for new staff from IT Administrator on board
· Assists the Doctor in coordinating with Chief/Crew Purser in cases of medical disembarkation or referral shoreside
· Coordination of local purchase of medications
· Final review and delivery of checklists to Medical Department Hamburg
· Participation in cabin inspections
· Maintenance of the vaccination database and administration of necessary vaccinations on Doctor’s order
· Compliance with all infection control measures and implementation of appropriate measures
· Inventory and reordering of infection control materials
Checking the first-aid kits and eye wash bottles on board
ONLY FLUENT GERMAN SPEAKING CANDIDATES WILL BE CONSIDERED.
QUALIFICATIONS:
ACLS/PALS
X-ray expertise
Basic Safety Course (STCW)
security Awareness Training
Valid German medical fitness certificate for sea service, (original document)
2 year experience in an emergency room/intermediate care unit/intensive care room
Vaccination pass incl. yellow fever-,hepatitis A + B, MMR vaccination (original pass)
Location: Worldwide
Workplace: hybrid
The Group Coordinator onboard the cruise ship Aroya will oversee and manage group bookings and events, ensuring seamless coordination and communication between the ship’s departments and the group host. The Group Coordinator will also handle special requests, organize group events, and provide personalized assistance to ensure an exceptional experience for the group.
Responsibilities
Coordinate all aspects of group bookings, including reservations and onboard activities.
Serve as the primary point of contact for group leaders, assisting with any inquiries or special requests.
Organize and oversee group events, ensuring all logistical details are executed flawlessly.
Collaborate with other ship departments (e.g., Food & Beverage, Housekeeping, Entertainment) to meet group needs.
Handle any last-minute changes or challenges, providing effective and prompt solutions.
Assist with the distribution of welcome packages, event schedules, and promotional materials to group members.
Maintain accurate records of group activities, requests, and special requirements.
Ensure compliance with all guest service standards and protocols.
Act as a liaison between the group clients and shipboard teams to ensure smooth communication and coordination.
Provide exceptional customer service to enhance group members’ overall experience.
Assist with pre-cruise planning by communicating with group leaders regarding onboard expectations and requirements.
Monitor and update group accounts and reservations, ensuring accuracy and up-to-date information.
Facilitate pre-arrival preparations such as cabin assignments and special requests for group guests.
Manage VIP group requests, providing enhanced services to high-profile group guests.
Collect and address feedback from group leaders and members to continually improve service delivery.
Requirements:
Previous experience in group coordination, event planning, or a similar role, preferably in a cruise ship.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to multitask and handle dynamic, fast-paced environments.
Proficiency in computer systems, including reservation software.
Problem-solving abilities and the ability to work under pressure.
Fluency in English and Arabic; additional languages are a plus.
Documentation Requirements:
Valid passport and visas as required.
STCW certification or willingness to obtain.
Valid Medical certificates
For Pooling purposes
Contract length: 4 months on/ 2 off
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring CHIEF PURSERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, Islands of Greece and in the new season also in the beautiful Italian ports.
POSITION SUMMARY:
The Chief Purser directs the Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Season starts in March and lasts till mid January
Single Cabin
Free meals and accommodation
The tickets at the expense of the employer
The contract can be for full season or on rotation
The salary is paid in euros + commissions
REQUIREMENTS:
Age 21+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory for this position
Knowledge of English is required both written and spoken
A full package of STCW certificates and a seafarer's passport/seafarer's identity card and Seaman's Book are required (we can help to obtain)
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Ship experience is mandatory preferably with progressive management experience on cruise ship of which three years as Crew Purser, three years as Front Office Manager and three or more years as Guest Relations Manager / Chief Purser.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Accounting Department. Accomplishes the targets set forth by the company through the management of supervisors and subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Head Office and Shipboard
Send us your RESUME here via the APPLY TO POSITION button
Last update: 26 January 2026
Location: Worldwide
BREAKING NEWS!!!! URGENT ONLINE INTERVIEW
Conditions:
free food and accommodation
medical insurance are provided during the work contract
contract 4-5 months on
SINGLE CABIN
Duties:
Public Health Officers for Carnival drive shipboard compliance and commitment to the highest public health standards in the areas of Disease Surveillance, Prevention and Control of Infectious illnesses, Food Safety, Potable & Recreational Water Safety, and Integrated Pest Management through structured audits, training, and effective communication.
As the Company’s public health representative onboard the vessel, they oversee compliance with the ship’s COVID-19 response and reports findings to the Captain onboard and Head of the Public Health Department ashore.
Our Public Health Officers are in front and behind the scenes Officers who undertake vital compliance takes to ensure our guess and crew are kept safe and healthy and all Public Health standards are met and maintained.
Disease Prevention and Control:
Oversees the implementation and compliance with shipboard prevention and control activities at all response levels including for COVID-19, AGE, and other communicable diseases.
Participates as a key member of the shipboard Outbreak Management Team (OMT) and coordinates the implementation and compliance with OMT decisions.
Oversees the correct and safe storage, par levels, condition and use of all infection control related PPE, disinfectants, hand sanitizers, and other supplies and related equipment. Monitors compliance with all shipboard public health and infection control procedures including, hotel services for isolated/quarantined individuals, PPE use, and disinfection protocols.
Assists with investigating illness cases and contact tracing to identifying exposure and transmission risks to individuals, areas, or events.
Monitors the public health and infection control protocols and measures related to individuals in quarantine and/or isolation.
Coordinates drills on the company’s Outbreak Prevention and Response Plan (OPRP) to ensure all crew are adequately trained, equipped, and prepared to effectively respond to outbreaks of communicable diseases.
Assists the Medical Team in responding to local health authority requests for public health information, data, or investigations.
Provides regular reports to shipboard and shoreside leadership outlining illness status and operational preparedness and response during elevated illness response levels.
Vessel Sanitation Compliance:
Oversees the implementation of shipboard Public Health procedures/measures and compliance with the Global HESS Public Health policies and Corporate Instructional Notices.
Oversees facilities and equipment cleanliness & maintenance issues to ensure compliance with applicable public health standards.
Works with the Technical and Deck Departments onboard to identify and prioritize relevant repair and maintenance activities and refit planning as per public health standard.
Measures and reviews chemical and microbiological parameters within potable water (PW) and recreational water facilities (RWFs) to ensure compliance with applicable public health standards. Works with both, Hotel and Technical Departments onboard to implement corrective actions as necessary and/or close the facilities when water testing values are out of range.
Reviews the food safety management, PW, RWF and air handling systems and records, to ensure compliance with public health standards.
Effectively communicates with both shipboard and shoreside management to facilitate the correct interpretation and application of public health policies and procedures.
Accompanies internal and external public health inspectors and health authorities during their ship visit and inspections.
Reviews all internal and external inspection reports to identify trends and avoid repeat deficiencies.
Escalates issues of non-compliance and/or public health gaps to onboard management and well as shoreside management as necessary.
Follows-up to ensure open items are corrected and appropriate actions taken as soon as possible.
Reviews the public health standards and operating procedures on company approved shore excursions and company owned private ports and destinations as part of illness investigation, reported non-compliance by crew or guests or upon request from shoreside or shipboard management.
Accompanies and facilitates third party vendor public health services, including but not limited to water samplers and sampling events.
Public Health Audits and Inspections:
Conducts internal audits of shipboard public health programs and activities to verify compliance with applicable requirements.
Delivers information on public health observations based on trends and audit results to shipboard management to address in their operations.
Conducts daily public health monitoring rounds of targeted areas and operations to ensure compliance with company policy and to evaluate public health gaps and risks onboard.
Conducts a minimum of one public health unannounced inspection of an area per week.
Engages crew with feedback and coaching.
Provides disciplinary recommendations on reported public health violations.
Provides public health weekly audit & compliance reports to onboard management.
Public Health Training:
Delivers effective public health training applicable to identified and specific training needs.
Conducts ad hoc training of shore excursion operators and private destination team members based on gap analyses or at the direction of the shoreside Public Health Department.
Uses trend and gap analyses to determine public health training needs.
Employs a variety of techniques to evaluate and improve the efficacy of public health training.
Works with the shoreside Public Health Department to improve and standardize public health training content.
Requirements:
Education in Public Health, Environmental Health, Sanitary Engineering, Medical & Biological sciences, or closely related fields.
Cruise ship experience not mandatory but preferred
Three years of full-time shoreside experience in implementing, overseeing, or auditing public health programs.
Knowledge of infection control practices and Vessel Sanitation Standards. Ability to thrive in a fast- paced cruise ship environment, while prioritizing workloads. Excellent interpersonal skills and the ability to effectively communicate to culturally diverse teams. Self-sufficient and able to work independently.
Good level of English
Last updated: May 12, 2021
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: London, United Kingdom; Nice, France; Antibes, France; Monaco
AHS is a Dubai-based ultra-luxury real estate developer and investment group focused on high-end projects and ventures. With a strong emphasis on premium standards and detail-driven execution, the business operates across high-end environments where service, presentation, and discretion matter.
This opportunity is suited to an accomplished Interior Manager who can uphold an exceptional onboard experience and lead interior operations with confidence, professionalism, and consistency. You will play a central role in maintaining the standards expected in a highly service-focused luxury setting while supporting seamless guest experiences throughout each voyage.
Responsibilities
Oversee all yacht interior operations to maintain exceptional guest service standards.
Lead and supervise yacht interior crew, scheduling duties and monitoring performance.
Manage inventory, provisioning, and budgeting for interior supplies and amenities.
Ensure cabins and guest areas meet luxury presentation and cleanliness expectations.
Coordinate guest preferences, events, and service delivery throughout each voyage.
Requirements
At least 7 years of experience as a yacht interior manager.
Educational background in hospitality management.
Experience working with yacht management software.
Proven experience in UHNW guest-service environments, including serving the owner directly.
Strong background in luxury housekeeping protocols, silver service, and guest preference management.
Hold a valid STCW certification, ENG1 medical certificate, and food safety certification.
Fluency in English.
Availability to work a 6/6 rotation schedule.
Benefits
Why Join AHS?
Career Advancement
: Enjoy opportunities for professional growth and development, with a clear path for career progression.
Collaborative Culture
: Join a team-oriented environment where collaboration and mutual support are highly valued.
Work-Life Balance
: Enjoy a supportive work environment that values work-life balance and employee well-being.
London, United Kingdom; Nice, France; Antibes, France; Monaco
Location: ROYAL CARIBBEAN GROUP, Worldwide
Take part in online job interview with Royal Caribbean!
Benefits working in ROYAL CARIBBEAN:
Free food & accomodation (2 people per cabin)
Perfect chance to travel the world
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Enjoy activities for crew (gym, social activities, crew events, etc)
Earn recognition and career advancement opportunities
The onboard Nurse provides nursing services to all At Sea employees and guests and supports the Staff Captain and other shipboard Medical personnel in all health-related matters at sea, including illness reporting and outbreak prevention.
Aside from assisting the Doctor, he/she helps manage the daily operations of the clinic/hospital; provides first-aid instructions for crewmembers; and tests water samples.
Qualifications:
A good-standing RN license; ACLS and BLS certificates;
minimum of three years post-graduate clinical training;
minimum of one-year practical experience in Advanced Cardiac Life Support;
a minimum of one year experience in the Coronary Care, Emergency, or Intensive Care units;
a minimum of one year of experience performing Basic Life Support is required for this role.
Last updated: April 20, 2022
You can submit your Resume here by pushing APPLY TO POSITION button below OR if it does not work you may forward CV to
APPLY@ ISMIRA.LT
(without gaps)
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
SOMMELIER for ROYAL CARIBBEAN GROUP!
POSITION SUMMARY
A Sommelier promotes and provides an excellent wine service to our guests. Improves and maintains wine sales.
BENEFITS:
Free food & accomodation (2 people per cabin)
Perfect chance to travel the world
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Enjoy activities for crew (gym, social activities, crew events, etc)
Earn recognition and career advancement opportunities
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Provides wine service to guests in the restaurant and buffet restaurant. In some cases will be responsible for providing bar services other than wine.
Works in a station designated by the Head Sommelier and approved by the Restaurant Manager and follows the daily schedule, which is posted weekly in the wine cellar.
In addition to serving wine his/her duties include the re-stocking of the wine cellar on a daily basis, and once a week may be requested to work during the loading of wines onto to the ship.
Ensures personal appearance, personal hygiene and uniform appearance are at all times in accordance with the company policy.
Should be knowledgeable about the wine list and able to discuss and suggest wines to guests who ask for advice. The knowledge of how to pair wine with food is imperative.
Has a clear understanding of the company’s service standards.
Applies salesmanship techniques in order to achieve maximum sales, which will result in higher personal compensation.
Must be able to reach reasonable and attainable sales targets set by the company. This requires self-confidence and commitment to the sales goals.
Reports all guests’ queries, discrepancies or suggestions to his/her immediate supervisor. Must have full knowledge of the cashless system on board the ship in order to process all transactions accordingly.
Duties include the cleaning and sanitizing of his/her working area and working utensils following the United States Public Health rules and regulations and all times.
REQUIERMENTS:
Minimum of five years beverage-related experience (shipboard experience preferred), or an equivalent combination of experience and education.
Completion of high school or basic education equivalency required.
Advanced level of English
21+ years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2026
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position UTILITY/HOTEL CUSTODIAL
for VIKING OCEAN CRUISES!
The Utility/Hotel Custodial
cleans and maintains all Guest/crew public areas, cleans and maintains all officer/crew cabins and pool areas, according to company standards and procedures. This position rotates in various housekeeping operations, as required by the department. You are required to work both day and night shifts, as required. It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction. You are required to report any maintenance issues in your assigned areas.
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment 6 months on, 2 months off based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
YOUR RESPONSABILITIES
Clean all public Guest areas, back of house (BOH) and crew areas. Regular cleaning of officer and crew
cabins.
Clean assigned Guest & crew corridors, trolleys, lockers, and pantries.
Work with and use various chemical cleaning products and floorcare equipment.
Remove dirty dishes and/or glassware from public areas.
Ensure that cleaning equipment is kept in good working order, reporting any maintenance and/or repair
needs to the Assistant Chief Housekeeper.
Assist Guests with directions and general information in Guest areas, according to Viking’s STAR Service
Standard.
Correctly handle cleaning products, materials and housekeeping equipment, segregating garbage, and
making sure that all Public Health Standards are maintained.
Participate in luggage duty on embarkation & disembarkation day.
YOUR PROFILE
One year’s experience as a Utility/Hotel Custodial or similar position in a 5 Star hospitality environment, or a formal hospitality training and a minimum of 6 months experience, is required; previous hotel and shipboard experience is preferred.
Must have good English communication skills, including an ability to fluently interact with native English speaking guests.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; must be flexible and stress resistant, team player, shows commitment.
Must be able to work with various chemicals, hazardous materials, and cleaning tools.
Knowledge in floor care and experience in operating floor cleaning equipment is preferred.
Must be physically fit and able to handle 50+ lbs., must be able to do extensive walking and have the ability to stand on your feet for a long time.
Must have a comprehensive understanding of basic Public Health and Sanitary Policies compliance.
No visible tattoos
Minimum 21 years old.
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: August 28, 2023
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency actively recruiting for position STATEROOM STEWARD/ESS for Viking Ocean Cruises.
Stateroom Steward/ess
- Responsible for cleaning and maintenance of approximately 12-20 Guest Staterooms and Suites as per established standards. Handle guest’s request or complaints. Ensure the confidentiality and security of all guest rooms.
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment 6 months on, 2 months off based on 10-hour work day
Fixed return dates at the end of your contract
Free ship wide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
RESPONSIBILITIES:
Clean Guest cabins twice daily; day service and turndown service; 12-20 cabins per day; within 5 hours on each shift this includes but is not limited to:
Making beds
Cleaning bathrooms & toilets
Vacuuming
Dusting
Cleaning windows and mirrors
Replenishing linens, towels and room amenities
Ensuring general maintenance of stateroom
Cleaning stateroom balconies
Removal/breakdown of room service trays, dishes
Garbage handling and separation
Ice deliveries
Guest laundry
Shoeshine service
Clean assigned Guest corridors, trolleys and lockers
Handle and distribute Guest luggage on embarkation days and in the evening and glassware before debarkation
Create “Memorable moments” in guest staterooms by acknowledging birthday, special requests etc
Report all deficiencies for repair and maintenance using shipboard reporting systems
Work with various chemicals and cleaning tools
Operate in line with all USPH, Environmental, Safety and Security Policy
Perform other duties as assigned by Leader
Luggage duties
YOUR PROFILE
Housekeeping experience cleaning 12-20 rooms twice daily
Previous ship experience working at the same position in an operation with high standards of Guest service
Strong Guest Services focus and follow up
Excellent English communication skill both spoken and written
Outgoing personality
Able to handle and use chemicals and cleaning tools
Be able to work in a standing position for a long periods of time
Must be physically able to handle 50+ lbs
Knowledge of USPH procedures
Minimum age on the date of application is 21 years.
No visible tattoos
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: September 5, 2024
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ACTIVE ONLINE INTERVIEW IN CASINO DEPARTMENT
POSITION DESCRIPTION:
Installs, services, adjust and repairs coin-operated slot machines, currency changers, video arcade games and currency and coin-handling equipment located in the shipboard Casino by performing the following duties and responsibilities. The position is also responsible for maintaining and repairing signage and the computerized gym equipment.
BENEFITS:
Free food & accomodation (2 people per cabin)
Perfect chance to travel the world
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Enjoy activities for crew (gym, social activities, crew events, etc)
Earn recognition and career advancement opportunities
RESPONSIBILITIES:
Adjust slot machines, video games, coin-handling, card shuffling and all other machines and equipment following manufacturer’s specifications, using hand and power tools. Conducts general maintenance and/or service on all machines and equipment. Prepares requisitions for parts, tools equipment, etc., and forwards to Casino Management for approval.
Fills machines with coins and tests electrical and coin-handling systems.
Examines defective machines to determine causes of malfunctions. Adjusts and repairs machines, replacing worn or defective electrical or mechanical parts, using hand tools, such as screwdrivers and pliers.
Collects coins and currency from change machines and makes settlements with cashier cage to balance assets and cash retrieved from the machines.
Prepares written authorization for jackpot payouts and presents to Cashier and/or Casino Management based on established Casino Operations policies.
Conducts daily inspections of the Arcade Machines and equipment.
Maintains a constant presence throughout the Casino. Walks around the Casino to assist guests and provide general information. Extends courtesy and helpful gaming information to guests. Responds to guest complaint in a considerate, professional and positive manner by showing concern and listening actively. Takes ownership of guest concerns.
Supervises staff to ensure speed and accuracy of cashiering services in accordance with the Celebrity Connections standards. Under time constraints or staff shortages, assists employees or performs cashiering duties.
Ensures established procedures to maintain, balance and reconcile, assigned cage assets (cash drawer) are followed by Slot Technicians.
Maintains slot machines, arcade games, and coin currency handling, card shuffling, and all other related machines and equipment following manufacturer’s specifications, using hand and power tools. Conducts general maintenance and/or service on all Casino, Arcade and related machines and equipment. Prepares requisitions for parts, tools, equipment, etc., and forwards to Casino Management for approval. Prepares Landing Goods Advice (LGA) forms according to company guidelines.
Maintains an awareness of the guests to provide security problems. Observes players and machine operation for improper use or possible security problems. Notifies management and/or security of suspicious behavior.
Participates in slot and video game count as assigned and in accordance with Casino Operations policies.
Participates in the programming or repair of progressive gaming and other electronic displays including Roulette displays.
Completes paperwork and/or reports on a per voyage, monthly and/or quarterly basis.Attends meetings, training activities, courses and all other work related activities as required.
REQUIREMENTS:
Formal training in the repair and troubleshooting of a variety of electrical, mechanical and/or electronic equipment.
Previous slot technician work experience in live casinos preferred.
Proven ability to read safety rules, instructions in the use and maintenance of tools and equipment, and methods and procedures in mechanical drawings.
Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
Ability to communicate effectively and tactfully with guests, department heads and shipboard crew members to resolve problems and negotiate resolutions.
Ability to stand for an extended period of time. Ability to count paper and coin currency quickly and accurately.
Ability to perform basic math functions with regard to monetary units and compute slot machine percentages.
Good level of English
Last updated: April 20, 2022
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: MARGARITAVILLE, Worldwide
We are hiring for
a Finance Specialist
position for cruise company Margaritaville at Sea!
At Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts here
As a Financial Specialist
, you will be responsible for providing assistance, support and cooperate with Chief Financial Accountant to maintain the operations of onboard accounts, ensuring smooth and successful operations.
🚢 Benefits to work on board Margaritaville at Sea?
Cruise Line founded by former crew member
Embrace the Margaritaville lifestyle and deliver the FUN
Free accommodation, food and Wi-Fi for crew
Industry leading Salaries and Benefits + excellent tips
Focused on Crew Career Progression
Great Crew Recognition Programs and friendly atmosphere
Make Memories combining Work and Travel
⚓ RESPONSIBILITIES:
Responsible for opening and setting up the credit desk, collecting passenger’s balances with the float and answering passenger inquiries to best provide them with accurate information.
Responsible for remaining accounts, discrepancy charges and bad debt.
Responsible for changing data that has been approved by Pier Supervisor, such as adding on passengers, cabin changes, name changes, and issuing new cards.
Responsible for collecting the cash from purser on duty and posting it to Fidelio.
Responsible for account routing by ensuring that the correct credit card was swiped to the correct cardholder, clear account routing, and double checking the credit card application form.
Ensure the ship obtains the return file from GCS and manually calling for approval for credit cards that have been declined. Prepare and send notices to guests that have problem credit cards or whose accounts that have exceeded their cash deposit.
Post gratuities and assist the Financial Accountant and Chief Financial Accountant when needed.
Responsible for balancing checks every day, responsible for any missing checks, ensure Staff & Officer signatures appear on checks and handle any discrepancy charges. Provide information on the allowance of sign-on and sign off officers, prepare and send allowance information to Officers every 4 cruises.
Responsible for balancing officer and staff checks at the end of the month and prepare a summary report.
Responsible for balancing store purchases by officers and staff at the end of the month with the Bar department reports.
Collect the cash from the Crew Purser and post to Fidelio for Radio Communication Charges for Staff.
etc.
⚓ REQUIEREMENTS:
Minimum 21 years old
Relevant ship experience is preferred
Good level of English language
High school diploma or equivalent required; degree in Finance, Accounting, or Hospitality preferred.
Previous experience in financial operations, guest services, or cruise ship accounting highly desirable.
Managed credit desk operations including opening, setup, and passenger account handling.
Handled remaining accounts, discrepancy charges, and bad debt resolution.
Balanced daily checks, officer/staff allowances, and store purchases; prepared monthly summary reports.
Strong understanding of financial operations, including cash handling, account reconciliation, and credit card processing.
Excellent organizational and time management skills to handle multiple tasks and deadlines.
Proficiency in data entry and accuracy in posting transactions
Ability to speak English clearly, distinctly and cordially with guests
Join "Margaritaville at Sea" and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a fast growing company that offers opportunities for advancement!
NOTE:
Nationalities that we can process:
🇪🇺
🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲
You can submit your Resume here pushing APPLY TO POSITION button above
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Last updated: February 20, 2026
Location: MARGARITAVILLE, Worldwide
We are hiring for
Guest Services Officer
position for cruise company Margaritaville at Sea!
At Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts here
As a Guest Services Officer,
you will be responsible for handling passenger queries and complaints. Acts as passenger’s banker for cashing of traveler’s checks, changing monies and other ship-provided services, including, but not limited to deposits and payments of accounts. Must display good communication skills and be able to deal with passenger queries and complaints daily. The Guest Services Officer will have good typing skills, be computer literate and have a presentable appearance. Supports the Guest Serv\ices team, including problem solving, especially in the GSM and/or GSAM’s absence and particularly at peak times such as disembarkation and embarkation.
🚢 Benefits to work on board Margaritaville at Sea?
Cruise Line founded by former crew member
Embrace the Margaritaville lifestyle and deliver the FUN
Free accommodation, food and Wi-Fi for crew
Industry leading Salaries and Benefits + excellent tips
Focused on Crew Career Progression
Great Crew Recognition Programs and friendly atmosphere
Make Memories combining Work and Travel
⚓ RESPONSIBILITIES:
Respond to passenger queries regarding general information about the ship (for example: ship’s direction, time of activities and mealtimes.) Receive calls regarding accommodations, supplies, and technical problems.
Cash traveler’s checks, ensuring that the passenger’s signature matches that of the individual cashing the check. Ensure the travelers check is in US currency. Provide currency exchange services of Bahamian dollars into US currency with the approval of the Chief Accountant.
Ensure that each guest who opens an account with cash has provided the minimum cash deposit. If the minimum cash deposit has not been received, the Guest Services Officer must deactivate card/s by cutting the bottom sides of the card, thus all department concerned will be aware of the guest’s onboard status.
Other responsibilities include accepting cash payments in lieu of credit cards, issuing refunds at the end of the cruise, screening credit card applications to ensure the form has been properly completed and assisting the accounting dept with the “bad debt list” to ensure that payment has been collected and there remains no balance due.
Record all cash received and update in the Fidelio System.
etc.
⚓ REQUIEREMENTS:
Minimum 21 years old
Relevant ship experience is preferred
Good level of English language
Hospitality / travel industry education and experience required.
Minimum one-year experience in hotel and/or catering establishments; or Guest Relations related positions on board ships.
Experience in front office preferred.
Intermediate to Advanced skills in typing and computer software skills (Microsoft Word,
Excel, Fidelio Cruise, File Maker Pro).
Customer service/guest relations oriented, well organized with excellent leadership skills.
Passionate about hospitality and customer service driven
Able to work 7 days a week.
Demonstrate positive behaviors, smiling, being polite and courteous.
Able to develop a camaraderie with team members.
Ability to live in close quarters, share limited space with other cabin-mates.
Join "Margaritaville at Sea" and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a fast growing company that offers opportunities for advancement!
NOTE:
Nationalities that we can process:
🇪🇺
🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲
You can submit your Resume here pushing APPLY TO POSITION button above
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Last updated: February 20, 2026
Location: MARGARITAVILLE, Worldwide
We are hiring for
a HR Services Coordinator
position for cruise company Margaritaville at Sea!
At Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts here
As
HR Services Coordinator,
you will liaise closely with the HR Services Manager to ensure the efficient handling of crew-related matters and provide excellent customer service to crew members. This role requires strong organizational skills, attention to detail, and the ability to work well under pressure in a dynamic and fast-paced environment.
🚢 Benefits to work on board Margaritaville at Sea?
Cruise Line founded by former crew member
Embrace the Margaritaville lifestyle and deliver the FUN
Free accommodation, food and Wi-Fi for crew
Industry leading Salaries and Benefits + excellent tips
Focused on Crew Career Progression
Great Crew Recognition Programs and friendly atmosphere
Make Memories combining Work and Travel
⚓ RESPONSIBILITIES:
Facilitate and ensure accurate crew data entry in Fidelio System.
Demonstrate a genuine concern for crew’s well-being using a proactive approach.
Oversee the crew sign-on and sign-off process, as directed by the HR Services Manager reviewing immigration documentation such as passports, seaman’s book visas, Alien Resident Cards (ARC), STCW Certificates, Flag Endorsement (Deck/Engine) and Employment Contract to determine validity of documents. Refers unusual documentation to the HR Services Manager.
Prepare all D1/D2/259/I-408 documents prior to arrival at the port of Tampa.
Ensure the efficient process of sign-on (D1) and sign-off (D2) documents by Customs and Immigration (CBP Officers) as per the supervision of HR Services Manager.
Assist in the coordination of crew arrivals, departures, and crew transfers. (Blue One/VOK)
Prepare sign on forms, labels, cabin key, crew id, name tags for the crew arrivals.
Liaise the sign-on and sign-off processes, and ensure Crewmembers receive all documentation prior to signing off, including airline tickets, seaman’s book and discharge certificates.
Follow up crew cabin issues and complaints. Report to the maintenance as AVO.
Handle cabin change requests and obtain approval of HR Services Manager.
Follow up cabin change requested by the fellow crew members.
Confirm that the cabin is in place and updated.
Verify STCW Certificates are valid and well organized.
Identify and fill in Certificates of Competency, License and Bahamas Endorsement for Deck and Engine.
etc.
⚓ REQUIEREMENTS:
Minimum 21 years old
Relevant ship experience is preferred
Good level of English language
Bachelor’s degree in Human Resources, Business Administration, or related field preferred; equivalent experience may be considered.
Must meet all regulatory requirements for shipboard employment and pass background checks.
Minimum 2–3 years of experience in HR administration, crew management, or payroll processing, preferably in a cruise ship or hospitality environment.
Experience with immigration documentation and compliance processes.
Previous experience handling confidential employee information and HR systems. Knowledge, Skills, and Abilities:
Strong understanding of HR policies, procedures, and employment regulations.
Knowledge of immigration requirements, crew sign-on/sign-off processes, and maritime labor standards.
Familiarity with payroll systems, Brightwell application, and HRIS platforms.
Proficient in Fidelio system for crew data entry and reporting.
Understanding of General Data Protection Regulation (GDPR) and confidentiality standards.
Administrative Skills: Ability to manage complex documentation, maintain accurate records, and prepare compliance reports.
Technical Skills: Proficiency in Fidelio, HRIS systems, Microsoft Office Suite, and payroll applications.
Communication: Excellent verbal and written communication skills for interacting with crew members, management, and external authorities.
Organizational: Strong ability to prioritize tasks, manage multiple responsibilities, and meet strict deadlines.
Problem-Solving: Analytical skills to resolve crew issues, payroll discrepancies, and documentation challenges.
Ability to speak additional languages such as Spanish, French or German preferred.
Join "Margaritaville at Sea" and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a fast growing company that offers opportunities for advancement!
NOTE:
Nationalities that we can process:
🇪🇺
🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲
You can submit your Resume here pushing APPLY TO POSITION button above
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Last updated: February 20, 2026
УдалённоМожно работать из любой страны
УдалённоМожно работать из любой страны
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.