Задачи:
— Сопровождение клиентов после покупки недвижимости.
— Консультации по вопросам проекта, срокам строительства, документам.
— Поддержка долгосрочных отношений с клиентами.
— Отслеживание своевременности платежей.
Требования:
— Опыт работы с клиентами (недвижимость).
— Премиальный сервис - будет преимуществом.
— Грамотная устная и письменная речь.
— Владение CRM-системами (желательно amoCRM).
Location: Mexico; Argentina; Colombia; Honduras; Paraguay
After-Sale (Order Support)
LOCATION:
Open to ALL LATAM Countries
The Order Support Representative assists customers with order, shipping, return, cancellation, and delivery-related concerns. This role requires strong attention to detail, high comprehension, and accurate case management across multiple systems and trackers.
Key Responsibilities:
Respond to order-related inquiries through email, live chat, and outbound calls when needed.
Process address changes, cancellations, returns, and refunds according to company policies.
Investigate lost, delayed, damaged, or incorrectly delivered packages.
Coordinate with fulfillment partners and carriers, including ShipBob and PNP Line.
Create reshipment orders in Shopify when approved.
Update order records across Shopify, Gorgias, and internal trackers.
Use Google Sheets to maintain and manage order claims, and escalation trackers.
Escalate complex or unresolved cases to Operations or the appropriate support team.
Support other mini-teams during BFCM and peak periods as assigned.
Qualifications:
Previous e-commerce customer service experience is required.
Experience handling order, shipping, return, and refund concerns is
required.
Proficiency in Google Sheets and experience managing trackers.
Strong reading comprehension, problem-solving, and communication skills.
Highly organized, detail-oriented, and accurate.
Able to manage multiple cases and follow detailed processes in a fast-paced environment.
Location: Berlin, Germany
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platforms to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 27 countries today, 23 of which are with the Wolt product and brand.
So, why work at Wolt?
At Wolt, we’re about getting things done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.
Our Commitment to Diversity, Equity & Inclusion
We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.
Join us today to build Wolt together.
Job Description
Are you a service-minded communicator who enjoys solving problems for restaurant partners? Are you detail-oriented and enjoy testing out new ideas? If this sounds like you, then we’d love to chat!
Wolt is a Finnish technology company and we’re best known for our food delivery platform. We launched in Germany in the autumn of 2019, and have since been conquering the food delivery scene step by step.
Role background
You will be supporting our SMB and Key restaurant merchants, being responsible for the promo campaigns process execution, making sure we deliver the best experience with restaurant offers to our customers in Germany.
You will have the opportunity to develop your communication and problem-solving skills by aligning with internal stakeholders such as the account management and marketing teams, keeping up-to-date with product developments and new promo and deal opportunities for enterprise merchants.
You will be assisting them in growing at Wolt with a focus on offers and promotions and being a key part of a great Customer Experience. This is a fantastic opportunity to gain experience in the fast-growing food delivery industry and to make a positive impact on the success of our restaurant partners.
You’re excited about this opportunity because you will…
Coordinate with a variety of different teams and Stakeholders on the execution of special offers, deals and promos.
Provide after-sales support to improve merchants' performance.
Work closely with the Account Management Team to drive growth for our partners and Wolt
Training and QAing vendor agents
Assist in marketing campaigns for our restaurant partners together with the marketing team.
Analyze the performance of our merchants and identify growth opportunities.
Qualifications:
Structured, analytical, detailed, and service-oriented
Being highly organized and a self-starter.
A will to learn new skills and develop your current ones.
Hands-on approach and willingness to execute and get things done.
An eye for detail and for impactful content.
Hands-on attitude.
You are used to working with tight deadlines.
Fluent in English, B2 or above German.
Experience in a support, hospitality, administration, or account management role is a plus.
Excellent communication skills
Experience using AI tools for quality control, automating routine tasks and data analytics is a plus
What we offer:
Independent work in a dynamic, international team
A fast-growing tech company with many career opportunities
Flexible working hours policy + 30 days of paid vacation
Cool office in the heart of Berlin
Discount on Wolt orders
Modern work equipment
Various soft drinks, coffee and fruits in the office
Urban Sports Club membership subsidy
Weekly all-hands meetings and regular team events
Additional information:
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Tbilisi, Georgia
We are looking for a seasoned sales professional to join our private client team in Tbilisi, someone who knows how to work with discerning buyers. You will offer clients a personal, discreet and seamless experience, and close high-value property transactions.
Key responsibilities:
Act as the personal point of contact for a portfolio of high-net-worth clients
Bring in new clients through your existing network and personal recommendations
Host private viewings and individual project presentations
Shape tailored property proposals around each client’s lifestyle and investment priorities
Negotiate and close premium transactions from start to finish
Handle client data with full confidentiality and keep CRM records accurate
Provide ongoing after-sales care to build long-term loyalty
Achieve personal sales and revenue goals
Requirements
4+ years in premium or luxury sales, for example in real estate, private banking, luxury cars or fine jewellery
An existing network of affluent, high-net-worth clients
Experience in running private viewings and personal presentations
A tactful, discreet manner and a commitment to excellent service
Proven results in closing high-value deals
Excellent relationship-building and negotiation skills
Fluency in Russian and Georgian
A good command of English
Benefits
Salary and an increased commission
Access to premium projects for private viewings and presentations
Freedom to develop your own private client portfolio
A high-value product that matches the expectations of discerning buyers
Location: San Francisco
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact
You’ll
Make
As an Enterprise Account Executive at Incode, you’ll help the largest companies in the world reduce cyber fraud and enhance identity verification experiences. Be ready to develop deeper relationships with our existing customers and to attract new large enterprises. You’re in for a lot of fun!
The B2B Enterprise Account Executive requires prospecting, customer developing, and a track record of closing new businesses in the region. We're on the lookout for a team player with a deep drive to sell the products they work on and will be taking ownership of the entire sales pipeline and processes.
The ideal candidate will have experience working with enterprise companies but also understand the hands-on culture of a startup sales organization. Ideally, your product sales experience focuses on complex, high-end technical solutions. Experience selling biometrics or AI solutions, nurturing leads and engaging teams departments (product, tech, business and compliance) are great to have. We are currently focused on several sales verticals such as Banking, Gaming & Gambling and other Digitally Native Businesses; hence, special industry expertise in any of these is highly desired. You can contribute to achieve our sales KPIs with the revenue that you bring to the table and keep our current customers happy.
What
You’ll
Own & Drive
Build upon the growth & adoption of Incode’s clients in the enterprise market.
Handle the full sales cycle from prospect to close.
Forecast and build consistent pipeline to achieve Monthly, Quarterly and Yearly sales quotas.
Manage, develop, and maintain client relationships and trusted partnerships that will optimize profitability, revenue, and client satisfaction.
Cultivate and grow relationships with industry leaders that will lead to sales opportunities and new business.
Apply a thorough understanding of the marketplace, industry trends, competitor offerings and products to all management activities and strategic sales decisions.
Lead and deliver compelling sales pitches, presentations, and product demonstrations to a broad range of audiences, from C-level executives to individual contributors.
Leverage and coordinate cross-functional internal teams (Sales Development, Legal, Engineering, Finance, Marketing, Product) to efficiently navigate complex sales cycles.
Travel to industry events and conferences – up to 25%.
Manage Salesforce data daily with meeting notes, accurate sales funnel update, etc.
Provide professional after-sales support to enhance the customers’ satisfaction.
Stay up-to-date with your customer’s industry and business to understand the customer’s environment and challenges, both present and future, and use the information to develop opportunities and value to the customer.
The Qualities That Set You Apart
Security, fraud, privacy, identity, or biometric related industry experience
Your Background
5+ years of outstanding results selling SaaS/AI Solutions to customers where typical contract size ranges from $500K - $3M /year.
Former identity experience is ideal for quick ramp, but broader SaaS experience with strategic enterprise sales experience in other relevant sectors such as Security, Cyber and Fraud are a plus.
Experience working with large customers to deliver an integrated, end-to-end approach.
Prior experience in a startup technology company.
Experience selling to our target sectors such as Financial Services, FinTechs, Banks, Gaming & Gambling or other Digitally Native Businesses such as Gig Economy, Sharing, Social Media or Digital Mobility are desired.
Up-to-date on digital and enterprise technology trends and regulatory changes.
Outstanding CRM software experience (eg. Salesforce).
Confident and polished communicator who is able to build strong and lasting working relationships.
Outstanding negotiation skills.
Motivated by success and a target-driven sales environment, managing your own accounts.
Proven success navigating large organizations and the ability to quickly identify the decision-makers and the decision-making process with proven experience reducing decision time.
Having a technical background and analytical mindset a huge plus.
Strong sales track record and progressive attainment of goals and quotas.
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: London
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact
You’ll
Make
As an Enterprise Account Executive at Incode, you’ll help the largest companies in the world reduce cyber fraud and enhance identity verification experiences. Be ready to develop deeper relationships with our existing customers and to attract new large enterprises. You’re in for a lot of fun!
The B2B Enterprise Account Executive requires prospecting, customer developing, and a track record of closing new businesses in the region. We're on the lookout for a team player with a deep drive to sell the products they work on and will be taking ownership of the entire sales pipeline and processes.
The ideal candidate will have experience working with enterprise companies but also understand the hands-on culture of a startup sales organization. Ideally, your product sales experience focuses on complex, high-end technical solutions. Experience selling biometrics or AI solutions, nurturing leads and engaging teams departments (product, tech, business and compliance) are great to have. We are currently focused on several sales verticals such as Banking, Gaming & Gambling and other Digitally Native Businesses; hence, special industry expertise in any of these is highly desired. You can contribute to achieve our sales KPIs with the revenue that you bring to the table and keep our current customers happy.
What
You’ll
Own & Drive
Build upon the growth & adoption of Incode’s clients in the enterprise market.
Handle the full sales cycle from prospect to close.
Forecast and build consistent pipeline to achieve Monthly, Quarterly and Yearly sales quotas.
Manage, develop, and maintain client relationships and trusted partnerships that will optimize profitability, revenue, and client satisfaction.
Cultivate and grow relationships with industry leaders that will lead to sales opportunities and new business.
Apply a thorough understanding of the marketplace, industry trends, competitor offerings and products to all management activities and strategic sales decisions.
Lead and deliver compelling sales pitches, presentations, and product demonstrations to a broad range of audiences, from C-level executives to individual contributors.
Leverage and coordinate cross-functional internal teams (Sales Development, Legal, Engineering, Finance, Marketing, Product) to efficiently navigate complex sales cycles.
Travel to industry events and conferences – up to 25%.
Manage Salesforce data daily with meeting notes, accurate sales funnel update, etc.
Provide professional after-sales support to enhance the customers’ satisfaction.
Stay up-to-date with your customer’s industry and business to understand the customer’s environment and challenges, both present and future, and use the information to develop opportunities and value to the customer.
The Qualities That Set You Apart
Security, fraud, privacy, identity, or biometric related industry experience
Your Background
5+ years of outstanding results selling SaaS/AI Solutions to customers where typical contract size ranges from $500K - $3M /year.
Former identity experience is ideal for quick ramp, but broader SaaS experience with strategic enterprise sales experience in other relevant sectors such as Security, Cyber and Fraud are a plus.
Experience working with large customers to deliver an integrated, end-to-end approach.
Prior experience in a startup technology company.
Experience selling to our target sectors such as Financial Services, FinTechs, Banks, Gaming & Gambling or other Digitally Native Businesses such as Gig Economy, Sharing, Social Media or Digital Mobility are desired.
Up-to-date on digital and enterprise technology trends and regulatory changes.
Outstanding CRM software experience (eg. Salesforce).
Confident and polished communicator who is able to build strong and lasting working relationships.
Outstanding negotiation skills.
Motivated by success and a target-driven sales environment, managing your own accounts.
Proven success navigating large organizations and the ability to quickly identify the decision-makers and the decision-making process with proven experience reducing decision time.
Having a technical background and analytical mindset a huge plus.
Strong sales track record and progressive attainment of goals and quotas.
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Khon Kaen, Thailand
As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Chanthaburi, Thailand
As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Dubai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We are looking for a highly organized, proactive and digitally savvy Revenue Enablement Specialist to support the MENA Revenue Enablement function.
The role will coordinate enablement programs, maintain reporting and content, and identify practical opportunities to use AI and automation. You will create leverage for Revenue Enablement leadership by ensuring programs run smoothly, data is accurate and stakeholders remain aligned.
WHAT YOU’LL DO
ENABLEMENT OPERATIONS
- Coordinate onboarding, Revenue Way, Skill Builders, certifications, workshops and other enablement programs.
- Manage calendars, logistics, invitations, attendance, communications and follow-up.
- Coordinate trainers, subject-matter experts, managers and commercial teams.
- Track actions, deadlines and dependencies, and proactively follow up.
REPORTING AND INSIGHTS
- Own recurring enablement reporting and dashboards.
- Track attendance, completion, certification, assessment results, adoption and other KPIs.
- Maintain accurate data across relevant platforms and systems.
- Provide concise updates, insights and recommendations to leadership.
AI, AUTOMATION AND IMPROVEMENT
- Identify repetitive processes that can be simplified or automated.
- Support practical AI tools, workflows, prompts, knowledge assistants and reporting solutions.
- Create reusable templates, playbooks and AI resources for commercial teams.
- Help improve processes, operating rhythms and adoption of approved AI tools.
CONTENT AND STAKEHOLDER COORDINATION
- Maintain and organize MENA enablement content and support Highspot governance.
- Coordinate content updates and adapt global resources for MENA audiences.
- Support cross-functional enablement projects across Sales, BDR, Pre-Sales and After-Sales.
- Prepare project plans, meeting materials, status updates and action trackers.
- Support internal communications and selected commercial content using approved digital and AI tools.
WHAT SUCCESS LOOKS LIKE
- Enablement programs are delivered smoothly, consistently and on time.
- Reporting is accurate, timely and useful for decision-making.
- Administrative workload is reduced through better processes and automation.
- Enablement content is organized, accessible and up to date.
- Commercial teams increasingly use practical AI resources and workflows.
- Issues are identified early and actions are followed through without detailed direction.
QUALIFICATIONS
- 2–4 years of experience in Revenue Enablement, Sales Operations, L&D, Program Management, PMO, Commercial Operations or a similar environment.
- Excellent organization, attention to detail and stakeholder coordination skills.
- Strong analytical and reporting capabilities, including advanced Excel or Google Sheets.
- Comfortable working with dashboards, data and multiple systems.
- Experience with Highspot, Salesforce, an LMS or similar platforms is an advantage.
- Strong interest in AI, automation and digital productivity tools.
- Able to create professional presentations, communications and digital resources.
- Strong written and verbal English communication skills; Arabic is an advantage.
- Proactive, resourceful and comfortable working independently in a fast-paced commercial environment.
Key competencies
- Ownership and reliable execution
- Strong organization and follow-through
- Data-driven thinking
- Digital and AI fluency
- Clear communication
- Commercial mindset
- Continuous improvement
The role is based in Dubai, UAE, and will work closely with Revenue Enablement leadership and stakeholders across Sales, BDR, Pre-Sales, After-Sales, Product, Marketing and Communications.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Calapan City, Philippines
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Los Angeles, California
Workplace: OnSite
Who We Are
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more.
XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category.
We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders.
That is what makes this moment exciting.
Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xds.co/https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
_____________________________________________________
About the role
X-LAB is seeking a customer-focused and technically minded Customer Service Agent to join our growing Support team. You’ll be a primary point of contact for riders and dealers, helping resolve questions about X-LAB bicycles, parts and accessories, warranties, orders,, and services.
This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to resolve customer issues and communicate recurring product feedback.
This position follows a Saturday-through-Wednesday hybrid schedule, with Thursdays and Fridays off.
What You’ll Do
- Provide professional customer and dealer support through Zendesk, phone, and website live chat.
- Assist with product questions, bicycle setup, technical troubleshooting, warranty inquiries, orders, returns, replacement parts, and product registration.
- Conduct inbound and outbound technical support calls with customers and dealers.
- Diagnose mechanical, electronic, and product-related issues using approved troubleshooting procedures.
- Collect relevant information, photos, videos, serial numbers, and troubleshooting results needed to evaluate support and warranty cases.
- Escalate technical, warranty, safety, and product-quality concerns to the appropriate internal teams while maintaining ownership of customer communication.
- Accurately document customer interactions, troubleshooting steps, decisions, and resolutions in Zendesk.
- Identify recurring product issues and report customer feedback to Product, Engineering, Warranty, and After-Sales teams.
- Contribute to Support Center articles, FAQs, troubleshooting guides, templates, and internal knowledge resources.
- Meet established service-level expectations, including first-response and resolution targets.
- Provide dependable weekend coverage during the assigned Saturday through Wednesday and occasional holiday schedule.
You’re a Great Fit With:
- 2+ years of experience in customer service, technical support, or a related customer-facing role.
- Excellent written and verbal communication skills with strong troubleshooting and problem-solving abilities.
- Experience using Zendesk or other customer support platforms.
- Being able to work in a Saturday - Wednesday schedule (hybrid)
- Strong experience handling customer conversations over email, live chat, and phone.
You’re a Spectacular Fit With:
- Previous experience working in the bicycle industry, bike retail, or technical bicycle support.
- Passion for cycling with strong knowledge of bicycle components, assembly, maintenance, and troubleshooting.
- Experience supporting e-bikes, electronic shifting systems, or bicycle warranty programs.
Success Metrics
- Achieving a 2-hour first-response rate of 90% or higher during business hours.
- Achieving a 48-hour resolution rate of 90% or higher for standard customer inquiries and support cases.
- Maintaining strong Customer Satisfaction scores through professional, accurate, and empathetic support.
- Accurately documenting customer interactions, troubleshooting findings, and resolutions in Zendesk.
- Escalating urgent technical, safety, warranty, and product-quality issues promptly.
- Identifying recurring product trends and providing actionable feedback to internal teams.
- Contributing to continuous improvements in support documentation, troubleshooting processes, and the X-LAB Support Center.
_____________________________________________________
Our Compensation and Benefits
- Competitive hourly pay
- Generous time off policy
- Hybrid-remote work with recurring visits to our office space in beautiful Santa Monica, California
Equal Opportunity
XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Location: Preah Sihanouk, Cambodia
Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Hat Yai, Thailand
As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Semarang, Indonesia
Are you an automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Have a valid car driving licence
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Palu, Indonesia
Are you an automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Have a valid car driving licence
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Kendari, Indonesia
Are you an automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Have a valid car driving licence
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Cirebon, Indonesia
Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Tbilisi, Georgia
Workplace: remote
Join Our Vision: We are a spatial media software company redefining how people interact with video - through AI-powered tools, immersive experiences, and a new interactive device that connects directly with video content.
Our ML team is at the core of this, building the next generation of AI tools that bridge the physical and digital. We are moving video beyond the screen: from something you watch to something you feel and interact with.
If this excites you more than it scares you, you are in the right place.
The Role
We are looking for a hands-on
Product Manager
to join our hardware team (R&D). You will take full ownership of our interactive haptic device - from defining product vision, features, and go-to-market strategy to building a robust distribution network and delivering the product to customers worldwide.
What You Will Do
Own end-to-end product execution from design handoff through launch and full product lifecycle
Lead all communication, negotiation, and documentation with manufacturing partners, managing the factory relationship independently
Oversee production cycles, certifications, regulatory compliance, and quality control across markets (China, US, Europe)
Manage logistics end-to-end: from factory to end consumer - across direct sales and distribution partners
Build and execute distribution strategies across online, retail, and direct channels
Orchestrate inventory planning, forecasting, and supply chain efficiency, including accessories and SKU lifecycle
Monitor product performance post-launch (sales, returns, defects, customer feedback) and drive continuous improvement including after-sales and reverse logistics
Collaborate with cross-functional teams to ensure successful launches, channel readiness, and alignment on pricing and availability
Represent the company at trade shows and exhibitions, including travel to key markets
What We Are Looking For
Proven experience owning product delivery from development through launch, ideally for hardware or consumer electronics
Strong expertise in manufacturing, supply chain, distribution, and sales in US/EU markets.
Proven negotiation skills: able to secure favorable terms with vendors, partners, and stakeholders.
Strategic, technical, and operational thinker: capable of managing end-to-end product delivery.
Experience managing documentation, regulatory compliance, and the full product pipeline from development to delivery.
Skilled in analyzing user feedback, returns, and post-sale data to improve product experience.
Excellent communicator, able to influence and align cross-functional and multicultural teams.
Startup mindset: proactive, adaptable, and data-driven.
Hiring Process
HR screening (30 min)
HM Interview (30 min)
Case Task (2-4 hours)
CEO Interview (45 min)
💼
Explore our hiring process
What We Offer
Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.
The chance to be part of a pioneering team in a rapidly evolving industry
Direct impact on the future of immersive media
Flexible working hours and remote-first culture
A team that values initiative, clarity, and collaboration
Access to all tools and tech you need
Unlimited DeoVR Premium
A work environment where ideas matter and people are treated with respect
Stay Connected
Join
our Facebook community
and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.
Berlin, Germany
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