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Location: Hybrid - New York City About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: We're looking for a leader to build and grow the Startups Activations team. This team is the voice of Vercel to the earliest-stage startups, helping founders make great infrastructure decisions from day one and land on Vercel before they ever need to migrate. You'll hire and develop up-and-coming talent from a wide range of backgrounds, including former founders, developers, and early-career sellers, and turn them into trusted advisors for technical founders. You'll build the machine: a high-velocity, repeatable motion that uses AI, automation, and product signals to reach thousands of early startups at the right moment. You'll set the operating rhythm, coach relentlessly, and turn what works into playbooks the rest of the Startups org can scale. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Hire & Grow Talent : Recruit, onboard, and ramp a diverse team of former founders, developers, and early-career sellers. Build a bench that grows into future AEs and leaders across Vercel. Coach & Develop : Run 1:1s, call reviews, and skill-building sessions that turn new sellers into credible, technical advisors for founders. Build the Activation Machine : Design a high-velocity motion that combines outbound, product-led signals, community, and ecosystem partners (accelerators, VCs, AI tooling) to get early startups deployed on Vercel. Be the Voice of Vercel to Startups : Make sure every early founder understands how Vercel's platform and Agent Stack help them build, ship, and scale, and why starting here is the right infra decision. AI, Automation & Playbooks : Use AI and automation to multiply team impact, spot patterns in usage and signups, and turn winning plays into repeatable motions. Pipeline & Execution : Own activation, conversion, and bookings targets. Define the leading indicators that predict long-term customer growth and hold the team to them. Forecasting & Performance Management : Inspect pipeline health, own forecast accuracy, and manage performance against activity, conversion, and quota. Cross-Functional Collaboration : Partner with Marketing, Product, Growth, RevOps, Solutions Engineering, and the Greenfield and Install Base teams to make handoffs seamless as startups scale. About You: 5+ years of experience in SaaS sales or startup go-to-market, including 2+ years managing quota-carrying sellers. A track record of hiring and developing early-career talent and people from non-traditional backgrounds into top performers. Experience building or running a high-velocity sales motion with volume, speed, and discipline. Comfort talking with technical founders about architecture and tradeoffs. You don't need to be an engineer, but you need credibility with engineers. Real curiosity about AI-native development and the tools shaping how startups build and ship. A builder's mindset: you like creating systems, not just running them, and you balance strategy with hands-on execution. A growth mindset, resilience, and strong shared ownership. Bonus If You: Have been a founder, early-stage operator, or developer. Have built a team or motion from zero inside a high-growth company. Have experience with startup ecosystems: accelerators, VCs, founder communities, or developer communities. Have sold developer tools, infrastructure, or AI products to startups. Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $280,000 - $330,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Ripple is looking for a Product Operations Analyst Customer Activations to coordinate customer activations, resolve blockers, and improve activation processes.

is looking for a Product Operations Analyst Customer Activations to coordinate customer activations, resolve blockers, and improve activation processes.

uMed is hiring a Site Activation Manager on a 6-month contract to set up and manage the NHS Clinical Research Facility (CRF) sites for AccessBrainHealth, our neurodegenerative disease cohort. Lead set-up of each NHS CRF site through to open, including Local Information Pack provision, and site specific queries.Â.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is hiring a Customer Activation Manager for Ramp Accounts Receivable https://ramp.com/accounts-receivable, which brings the work behind getting paid into one connected workflow. You will help finance teams make invoicing, follow-up on unpaid balances, payment matching, and accounting handoffs useful and repeatable. You will own the customer-facing implementation and adoption plan, partner with the broader account team and specialists as needed, and help build a clear playbook for future launches. This role is a strong fit for a customer success or implementation professional who understands finance workflows and enjoys creating structure as a product grows. WHAT YOU’LL DO - Discover how customers create invoices, follow up on unpaid balances, match payments, handle exceptions, and update their accounting records. - Choose a practical first workflow with the customer, then lead the plan from setup through first use, training, and repeat adoption. - Align Controllers, AR operators, account teams, and technical partners on prerequisites, responsibilities, decisions, and timelines. - Identify and resolve adoption blockers, and escalate payment-matching or accounting integration issues with clear evidence and context. - Communicate customer progress and value in terms of time saved, visibility, and a more reliable invoice-to-cash process. - Document customer learnings in reusable discovery, onboarding, and handoff practices. WHAT YOU’LL NEED - Roughly 3+ years of relevant experience in customer success, onboarding, implementations, or a related customer-facing role; level is flexible based on experience. - A record of personally leading post-sale implementation or workflow adoption from discovery through first use and continued use. - Ability to map a finance workflow, find manual handoffs or blockers, and turn the findings into a practical customer plan. - Clear communication with finance stakeholders and cross-functional partners, including ownership of next steps and thoughtful escalation. - Comfort working without a mature playbook and improving the process for future customers. NICE TO HAVES - Direct experience with accounts receivable, invoicing, billing, collections, cash application, or payment matching. - Familiarity with accounting software, ERP integrations, or accounting-system handoffs. - Experience in finance software or with finance-led customer implementations. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. Ramp is hiring Customer Activation Manager for Stack, Ramp's purpose-built AI accounting platform https://ramp.com/stack for accounting firms and in-house finance teams. Its agents follow each team's processes across connected systems to complete reviewable accounting work, from recurring tasks through close and reconciliations. You will help customers identify use cases, translate their accounting process into a practical implementation plan, and build trust in agentic bookkeeping through results, impact, and deployment. You will own the customer-facing path from discovery through adoption, partner with specialists on technical setup, and help shape the playbook as the product grows. This role calls for accounting judgment, experience bringing software or process change to life with customers, and an understanding of agentic workflows. WHAT YOU’LL DO - Learn how each customer handles close, reconciliations, journal entries, exceptions, and review today; identify where Stack and agentic workflows can deliver useful value. - Translate the current process into an implementation plan with clear inputs, owners, dependencies, validation steps, and human review. - Guide Controllers, accountants, and other stakeholders from discovery through first use, training, and repeat adoption; adjust the plan when confidence or usage stalls. - Coordinate with Sales, Customer Success, Product, and other Ramp teams on deployments as well as process, systems, and product improvements - Act as an advocate and expert on AI-assisted accounting work - Turn early customer learnings into reusable discovery questions, launch steps, and adoption practices for the next implementation. WHAT YOU’LL NEED - Roughly 4+ years of relevant experience in customer success, software implementation, accounting systems implementation, finance transformation, consulting, or a related customer-facing role; level is flexible based on experience. - Hands-on accounting fluency: you can explain source data, close or reconciliation steps, exceptions, controls, and sign-off with concrete examples. - Experience translating an accounting or finance workflow into a software implementation or process change, with evidence of what improved. - Ownership of customer or client adoption beyond setup, including stakeholder alignment, training, troubleshooting, and follow-through. - Clear communication with both finance leaders and hands-on accountants, especially when a proposed automation needs validation or a change in scope. - Comfort creating a plan and reusable process when the product and implementation motion are still evolving. NICE TO HAVES - CPA, public accounting, controllership, or accounting advisory experience paired with software implementation or consulting. - Experience with accounting automation, close management, or forward-deployed accounting work. - Familiarity with ERP or accounting-system integrations and the data or permission issues that arise during implementation. - Experience helping accounting teams adopt AI-assisted workflows with appropriate human review. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is hiring a Customer Activation Manager for AI Spend Management https://ramp.com/ai-cost-monitoring and Router https://www.prnewswire.com/news-releases/ramp-launches-routercom-to-cut-companies-rising-ai-bills-302855572.html. AI Spend Management helps Finance and Engineering see connected AI spend, understand what changed, and assign it to the right owner; Router helps builders route AI model requests. You will guide customers through technical activation, connect the work of developers and AI administrators with the needs of Finance, and turn initial setup into a useful, repeatable workflow. You will lead the customer plan for AI Spend Management and coordinate with specialist Solutions partners when Router requires deeper code integration. This is an early product motion, so you will help build the implementation playbook as we learn. WHAT YOU’LL DO - Lead customer discovery and implementation planning, including provider connections, prerequisites, owners, usage visibility, first-use milestones, and adoption follow-through. - Read API documentation and request/response evidence to investigate setup issues such as credentials, permissions, usage limits, model selection, and product behavior. - Help technical and finance stakeholders understand AI usage, costs, and governance choices in language each group can act on. - Coordinate with Sales, Customer Success, Technical Solutions, Product, and Engineering on deeper Router integrations or issues that require code-level work; give customers a clear owner and next step. - Guide customers from a working connection to a useful usage-review or governance workflow, and verify that the workflow is used after launch. - Capture recurring questions and failure patterns in customer guidance, troubleshooting steps, and internal playbooks. WHAT YOU’LL NEED - Roughly 4+ years of relevant experience in technical customer success, technical account management, implementations, solutions consulting, or a related customer-facing role; level is flexible based on experience. - Experience owning technical customer launches from handoff through verified first use and sustained adoption. - Ability to read API documentation and reason through request/response evidence, authentication, permissions, and integration issues; production coding is not required for this role. - Working knowledge of multiple AI providers and the customer tradeoffs around capabilities, cost, latency, reliability, usage limits, and data handling. - Ability to communicate credibly with developers or AI administrators and plainly with Finance leaders, keeping both aligned on the launch plan. - Comfort solving unfamiliar problems, escalating with useful evidence, and building a repeatable process in a changing product environment. NICE TO HAVES - Experience with AI gateways, model routing, provider integrations, token usage, AI spend controls, or API-key governance. - Post-sale implementation experience at an AI-first or developer-facing software company. - Coding literacy or experience partnering with Solutions or Engineering teams on customer integrations. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Wien, Austria About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The Associate Operations Manager for Supply Activation & Acquisition plays a pivotal role at Wolt. As Central scales at an unprecedented pace, your mission is to keep courier supply ahead of demand - both in the moment and over the medium term. You will be responsible for leading and mentoring a team of 3, ensuring that intraday activation (weather-driven boosts, DxGy and ARC / radius adjustments) and courier acquisition (job boards, application attainment, reactivations and sign-ups) are tightly coordinated across all Central markets. In this role, you will own two of Central’s most closely tracked supply KPIs - undersupplied hours and GOV loss - reported weekly to senior leadership, alongside a multi-million euro activation and acquisition budget. Your leadership extends beyond day-to-day activation calls; you will be the primary bridge to higher management on supply health, escalating risks early and proposing structural fixes such as mobilizer strategies and special events planning ahead of demand spikes (holidays, weather events, local events). Your ability to translate data into fast, defensible calls will be key to keeping Central’s ADT, UH% and GOV loss on plan. What you’ll be doing Own Central’s intraday activation strategy - activation surges, special events management and day-to-day operations (radius / busyness adjustments, communication flows, etc.) - to keep courier supply matched to demand hour by hour. Lead and mentor a team of 3 and own a multi-million euro activation and acquisition budget across Central markets. Own Central’s courier acquisition function: job boards, application attainment, reactivation campaigns and sign-ups. Own and report on Central’s UH% and GOV loss KPIs weekly, surfacing risks and driving corrective action with senior leadership. Plan and execute mobilizer strategies and special events coverage (holidays, weather events, local events) ahead of demand spikes. Partner with Support, Product and Global Delivery Ops to build tools and processes that scale activation and acquisition across markets. Serve as the primary point of contact for top management on Central’s supply health. Our humble expectations Proven track record managing complex, data-driven operations across multiple markets, ideally in courier / gig supply, logistics or marketplace operations. Comfortable owning hard KPIs (UH%, GOV loss) and being accountable for the numbers, not just reporting them. Experience leading and developing a small team (3 direct reports). Strong budget ownership experience - able to allocate and defend a multi-million euro spend across activation and acquisition levers. Excellent ability to distill complex operational trade-offs into clear, actionable recommendations for senior leadership. Comfortable working under time pressure during weather events, special events and demand spikes. Fluent English skills in both spoken and writing. Additional information What to expect from our hiring process: Talent Acquisition screen — an introductory conversation with our recruiter to learn more about your background and answer any initial questions about the role. Hiring Manager interview — a deeper conversation with the team manager about your experience, the team, and what this role involves day to day. Assignment — a practical task related to the role, giving you a chance to show how you approach real problems in this space. Final interview — a conversation with a senior stakeholder to round out the process. If you are excited about working in a high-growth environment, taking ownership and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today! Please submit your up-to-date resume in English. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. The salary below is the gross monthly salary range for this position. The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €6.503 — €8.129 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Bratislava, Slovakia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The Associate Operations Manager for Supply Activation & Acquisition plays a pivotal role at Wolt. As Central scales at an unprecedented pace, your mission is to keep courier supply ahead of demand - both in the moment and over the medium term. You will be responsible for leading and mentoring a team of 3, ensuring that intraday activation (weather-driven boosts, DxGy and ARC / radius adjustments) and courier acquisition (job boards, application attainment, reactivations and sign-ups) are tightly coordinated across all Central markets. In this role, you will own two of Central’s most closely tracked supply KPIs - undersupplied hours and GOV loss - reported weekly to senior leadership, alongside a multi-million euro activation and acquisition budget. Your leadership extends beyond day-to-day activation calls; you will be the primary bridge to higher management on supply health, escalating risks early and proposing structural fixes such as mobilizer strategies and special events planning ahead of demand spikes (holidays, weather events, local events). Your ability to translate data into fast, defensible calls will be key to keeping Central’s ADT, UH% and GOV loss on plan. What you’ll be doing Own Central’s intraday activation strategy - activation surges, special events management and day-to-day operations (radius / busyness adjustments, communication flows, etc.) - to keep courier supply matched to demand hour by hour. Lead and mentor a team of 3 and own a multi-million euro activation and acquisition budget across Central markets. Own Central’s courier acquisition function: job boards, application attainment, reactivation campaigns and sign-ups. Own and report on Central’s UH% and GOV loss KPIs weekly, surfacing risks and driving corrective action with senior leadership. Plan and execute mobilizer strategies and special events coverage (holidays, weather events, local events) ahead of demand spikes. Partner with Support, Product and Global Delivery Ops to build tools and processes that scale activation and acquisition across markets. Serve as the primary point of contact for top management on Central’s supply health. Our humble expectations Proven track record managing complex, data-driven operations across multiple markets, ideally in courier / gig supply, logistics or marketplace operations. Comfortable owning hard KPIs (UH%, GOV loss) and being accountable for the numbers, not just reporting them. Experience leading and developing a small team (3 direct reports). Strong budget ownership experience - able to allocate and defend a multi-million euro spend across activation and acquisition levers. Excellent ability to distill complex operational trade-offs into clear, actionable recommendations for senior leadership. Comfortable working under time pressure during weather events, special events and demand spikes. Fluent English skills in both spoken and writing. Additional information What to expect from our hiring process: Talent Acquisition screen — an introductory conversation with our recruiter to learn more about your background and answer any initial questions about the role. Hiring Manager interview — a deeper conversation with the team manager about your experience, the team, and what this role involves day to day. Assignment — a practical task related to the role, giving you a chance to show how you approach real problems in this space. Final interview — a conversation with a senior stakeholder to round out the process. If you are excited about working in a high-growth environment, taking ownership and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today! Please submit your up-to-date resume in English. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. The salary below is the gross monthly salary range for this position. The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €3.207 — €4.009 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Warsaw, Poland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The Associate Operations Manager for Supply Activation & Acquisition plays a pivotal role at Wolt. As Central scales at an unprecedented pace, your mission is to keep courier supply ahead of demand - both in the moment and over the medium term. You will be responsible for leading and mentoring a team of 3, ensuring that intraday activation (weather-driven boosts, DxGy and ARC / radius adjustments) and courier acquisition (job boards, application attainment, reactivations and sign-ups) are tightly coordinated across all Central markets. In this role, you will own two of Central’s most closely tracked supply KPIs - undersupplied hours and GOV loss - reported weekly to senior leadership, alongside a multi-million euro activation and acquisition budget. Your leadership extends beyond day-to-day activation calls; you will be the primary bridge to higher management on supply health, escalating risks early and proposing structural fixes such as mobilizer strategies and special events planning ahead of demand spikes (holidays, weather events, local events). Your ability to translate data into fast, defensible calls will be key to keeping Central’s ADT, UH% and GOV loss on plan. What you’ll be doing Own Central’s intraday activation strategy - activation surges, special events management and day-to-day operations (radius / busyness adjustments, communication flows, etc.) - to keep courier supply matched to demand hour by hour. Lead and mentor a team of 3 and own a multi-million euro activation and acquisition budget across Central markets. Own Central’s courier acquisition function: job boards, application attainment, reactivation campaigns and sign-ups. Own and report on Central’s UH% and GOV loss KPIs weekly, surfacing risks and driving corrective action with senior leadership. Plan and execute mobilizer strategies and special events coverage (holidays, weather events, local events) ahead of demand spikes. Partner with Support, Product and Global Delivery Ops to build tools and processes that scale activation and acquisition across markets. Serve as the primary point of contact for top management on Central’s supply health. Our humble expectations Proven track record managing complex, data-driven operations across multiple markets, ideally in courier / gig supply, logistics or marketplace operations. Comfortable owning hard KPIs (UH%, GOV loss) and being accountable for the numbers, not just reporting them. Experience leading and developing a small team (3 direct reports). Strong budget ownership experience - able to allocate and defend a multi-million euro spend across activation and acquisition levers. Excellent ability to distill complex operational trade-offs into clear, actionable recommendations for senior leadership. Comfortable working under time pressure during weather events, special events and demand spikes. Fluent English skills in both spoken and writing. Additional information What to expect from our hiring process: Talent Acquisition screen — an introductory conversation with our recruiter to learn more about your background and answer any initial questions about the role. Hiring Manager interview — a deeper conversation with the team manager about your experience, the team, and what this role involves day to day. Assignment — a practical task related to the role, giving you a chance to show how you approach real problems in this space. Final interview — a conversation with a senior stakeholder to round out the process. If you are excited about working in a high-growth environment, taking ownership and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today! Please submit your up-to-date resume in English. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. The salary below is the gross monthly salary range for this position. The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: 13 678 zł — 17 098 zł PLN Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Chisinau, Moldova Dacă îți dorești să activezi într-o companie stabilă cu o cultura corporativa ridicată și recunoscută ca Angajator de Top în anul 2025, acest job este pentru tine! Responsabilități de bază: Abordarea și achiziționarea clienți corporativi noi Stabilirea relațiilor profesionale cu clienți corporativi Presentarea și promovarea serviciilor și produselor companiei Moldcell Realizarea KPI stabilite Competențe și studii: Studii superioare finisate Cunoaștere profundă a limbii română și rusă; engleză – este un avantaj Cel puțin 2 ani de experiența in domeniul Vânzări Permisul de conducere (cat.B) și experiența de conducere Profilul: Nu căutăm expert în telecomunicații sau geniu în vânzări. Dacă ești gata să înveți, iți place să comunici cu oamenii, ai o atitudine pozitivă și de campion, atunci te așteptăm. Abilități de comunicare, prezentare și negociere; Responsabilitatea, respectarea termenelor stabilite și rezistența la situațiile de stres Flexibilitatea, abilitatea de a asculta, atenție la detalii Orientarea spre client si atingerea rezultatului Ce îțî oferim? Angajare oficială Asigurare benevolă din partea companiei Tichete de masă Compensarea cheltuielilor legate de utilizarea automobilului personal Oportunități de dezvoltare personală și profesională continuă Libertatea de ați exprima ideile și ambițiile într-un mediu digital și inovativ Posibilitatea de avansare într-o companie modernă si stabilă Sistem de instruire Bonusuri și beneficii suplimentare la salariu Team-building-uri Echipa profesionistă și prietenoasă.

Location: Israel Job Description: Accounting Intern / Executive Assistant Employment Type: Paid Internship – Part-Time Work Arrangement: Remote Schedule: Flexible Part-Time Hours Position Overview We are seeking a bright, enthusiastic, and highly organized Hebrew-speaking Accounting Intern / Executive Assistant to support a U.S.-based healthcare corporation. This is a paid, remote internship ideal for a university student currently pursuing a degree in Accounting, Finance, Engineering, or a related field. The role combines light accounting responsibilities with executive and administrative support and provides an opportunity to gain practical experience working with a U.S.-based healthcare corporation. Responsibilities • Assist with light accounting and basic financial tasks. • Provide administrative and executive support as needed. • Assist with organizing financial records, documents, and reports. • Perform data entry and maintain accurate records. • Support day-to-day operational and administrative activities. • Communicate in both Hebrew and English with team members and other stakeholders. • Assist with additional projects and tasks as assigned. Qualifications • Currently enrolled in university, preferably second year or above, pursuing Accounting, Finance, Engineering, or a related field. • Fluent in Hebrew and English. • Strong organizational skills and attention to detail. • Comfortable working with numbers and basic accounting concepts. • Bright, enthusiastic, proactive, and eager to learn. • Good written and verbal communication skills. • Able to work independently in a remote environment. • Previous accounting or administrative experience is a plus but not required.

• Опыт в аналитике от 3 лет. • Python, SQL.

Location: Limassol, Cyprus Workplace: on-site Mayflower is a technology company building high-load products used by millions of people worldwide. Operating at the scale of one of the world's top-50 websites, we solve complex engineering challenges and create solutions that power real-time entertainment for a global audience. Job Responsibilities Generate actionable insights based on data to support product and business decisions; Design, run, and analyze A/B tests end-to-end - from hypothesis to implementation and reporting; Define and develop new business and product metrics to measure performance and identify opportunities; Continuously monitor key metrics and detect anomalies or trends that require attention; Conduct deep-dive analyses to identify problem areas and uncover growth opportunities; Write clean and efficient SQL and Python code to extract, transform, and analyze data; Collaborate on implementing new tracking events and properties to improve product analytics coverage; Work closely with CPO, Product Managers, Analysts, Product Designers, and Data Scientists to drive data-informed decisions. You’ll thrive here if you have 3+ years of experience in analytics; Strong understanding of A/B testing and solid knowledge of statistics; Excellent SQL skills - ability to write complex queries, automate reports, build dashboards and data visualizations; Proficient in Python for data analysis, visualization, and automation; Experience working with BI tools, especially Tableau (other tools like Power BI or Amplitude are also acceptable); Deep understanding of metrics and the ability to define them from scratch, grounded in product logic; Strong product thinking - ability to connect data insights with business goals; Qualifications that can be a plus: Experience analyzing paid and affiliate traffic, with a solid understanding of advertising, user tracking, and attribution principles. ML expertise: cluster analysis, regression models, etc; Airflow; GitLab; dbt; Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. EU passport. Opportunity to obtain an EU passport after 4 years of residence Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family Corporate mobile plan (unlimited in Cyprus with roaming included) Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Professional growth support: language courses, conferences, training programs, and coaching. Peer recognition program: receive and share kudos for great work. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities. Recruitment process HR interview (45 min); Technical interview (1,5 hours); Final interview (1 hour).

Location: Anywhere in Belgium Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE PARTNERSHIP ACTIVATION MANAGER ROLE ⭐️ You'll be the driving force behind the commercial activation of the Belfius Business network in Flanders or Wallonia & Brussels. Your mission: help bankers identify the right companies (especially those with 20+ and 50+ employees), introduce the right Alan proposition, and turn our collaboration into measurable growth. You'll combine relationship building, commercial coaching and hands-on field activation, working closely with Alan's Belfius Partnership Lead, Sales teams and Field Marketing. Your key missions 1. Activate the partner network. Build strong relationships with Belfius offices, zone directors and bankers across your territory. Identify the highest-potential offices and bankers (A/B/C prioritisation) and focus your energy where it has the most impact. Help bankers spot relevant opportunities in their portfolio and generate qualified leads. 2. Enable commercial success. Run trainings, workshops and commercial meetings (on-site and remote). Make Alan's proposition simple: which offer for which type of client, how to handle the most common questions, when to bring in an Alan Account Executive. Equip bankers with playbooks, customer stories and materials, within a compliant sales flow. 3. Turn strategy into action. Translate the quarterly Belfius x Alan commercial plan into a concrete local activation calendar: duo meetings with Alan Sales, focus groups, campaigns, incentives and events. Coordinate with Marketing and Sales so that every lead has a clear owner and a fast follow-up. 4. Own your impact. Track activity, leads, meetings, conversions and premium per customer across your network. Spot what works, challenge what doesn't, bring field feedback back to Alan and Belfius, and continuously improve the playbook. You'll typically spend half or more of your time in the field, in Belfius offices and at client events. ⭐ Is it you we're looking for? You might be a great fit if you: - Have 3+ years of experience in field sales, business development, partner or network activation, ideally with distribution networks (banks, insurers, brokers, HR or payroll services, benefits providers...). - Love building relationships and know how to turn them into commercial results, even with people you don't manage. - Are at ease facilitating a workshop for 20 bankers in the morning and coaching one banker on a client call in the afternoon. - Combine strong interpersonal skills with a structured, numbers-driven mindset: you know your funnel and where it leaks. - Are proactive, entrepreneurial and comfortable working autonomously on a territory. - Are native in Dutch and/or French and comfortable working in English. Experience in insurance, employee benefits or healthcare is a plus. What matters most is your ability to activate people, build trust and drive results. For this opportunity, we are aiming to hire within the C0-D level range. https://alan.com/en/careers/a/salary-equity   🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent, Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. You can use your own inspiration based on the Green mobility budget - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents.   IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Remote - EMEA Workplace: Remote ABOUT US Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. ABOUT THE POSITION You'll be designing the future of product discovery. Constructor powers search and recommendations for some of the world's largest retailers and your work will shape how we show that to prospective customers. You'll own the demo experience: how big brands first see what's possible, and how they imagine their own shoppers using it. You'll also work on onboarding helping customers go live faster with less friction. It's a mix of vision work and practical tooling, with real impact on how Constructor grows. ABOUT YOU You're a product designer who owns problems, not screens. You're comfortable with ambiguity, can partner with PMs to shape direction, and know how to translate research insights into production-ready interfaces, working closely with engineers. You ship work that matters. Beyond being a thoughtful designer, user advocate, and strong collaborator, here are a few things we really value: - A goal-oriented, iterative mindset — You focus on solving high-impact problems and are comfortable learning, improving, and shipping quickly. - Practical experience with research — You’ve led user interviews, usability tests, and data analysis. - Experience designing for unfamiliar problems — You’ve worked on products where you had to understand complex workflows outside your own experience—especially in B2B contexts. - Experience turning ambiguity into structure — You spot patterns, define systems, and design scalable, reusable solutions. REQUIREMENTS - Visual Strategy: Defining a bold, new design aesthetic for the e-commerce demo site that visually represents “Product Discovery 2027.” - Interaction Design: Mapping out user flows and interactions for new, cutting-edge features that leverage AI/LLMs (details to be provided in the project brief). - High-Fidelity Mockups: Delivering final mockups and assets for all key pages and states (homepage, search results, product detail page, filtering/sorting experience, etc.). - Component Library: Ensuring all new designs are scalable and align with the existing/evolving Constructor design system. BENEFITS 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year 💰 A competitive compensation package including stock options 🌎 Fully remote team - choose where you live 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office 💻 Apple laptops provided for new employees 🧑‍🎓 Training and development budget for every employee, refreshed each year 👪 Maternity & Paternity leave for qualified employees 🧠 Work with smart people who will help you grow and make a meaningful impact DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

• Опыт в роли продуктового аналитика от 5 лет.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE You will be a front-line manager to a group of 6-8 CSMs, who each manage ~60 Activations at a given time in Ramp’s Mid Market portfolio. You will be responsible for developing and standardizing implementation best practices, 1:1 coaching and mentoring, building a repeatable and scalable customer activation motion that enables growth without proportional increases in team size, and working closely with leaders across Sales, Marketing, Operations, Risk, and Product to drive positive outcomes for this segment. As a key member of the Mid Market CSM leadership team, you will have the opportunity to help build and refine Ramp’s customer success and onboarding motion. WHAT YOU'LL DO - Set and maintain a high-performing culture and morale by managing a group of exceptional CSMs to drive thorough and efficient onboarding and product activation for Ramp’s medium/large customers - Oversee the daily activities and quota performance management of individual CSMs to ensure team exceeds product onboarding and spend activation goals, while maintaining strong CSAT - Refine best practice playbooks for the CSM team, and improve team output and efficiency over time by optimizing systems and processes - Develop and execute career development and leadership plans for direct reports; inclusive of but not limited to daily 1:1 mentoring, coaching on sales skills, enhancing product knowledge, providing call feedback, and running enablement sessions - Act as a voice of the customer and key contributor retaining and expanding Ramp’s Mid Market segment - Build and leverage internal AI tools and Salesforce dashboards to monitor the success of our customers and the performance of the team - Report on team performance and forecast to senior leadership - Represent the CSM team cross-functionally with leaders of other departments WHAT YOU NEED - 5+ years of implementation, CSM or AM experience as an individual contributor, with a proven, consistent track record exceeding goals - 3+ years of experience building and leading implementation or CSM teams with a proven track record of exceeding goals - Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies - Ability to identify trends, translate company strategy into team-level priorities, and drive initiatives that improve team metrics and organizational outcomes - Proven ability to coach teams on selling the full platform, not just individual products; experience driving multi-product adoption, cross-sell, and upsell across a book of business - Track record of pushing pace on input metrics, building repeatable playbooks, and optimizing systems and processes to improve team output - Strong collaboration and influencing skills across Sales, Product, Operations, and other GTM teams; demonstrated ability to represent Customer Success at a leadership level - Comfort with and curiosity about AI tools and their application to CS workflows; ability to lead a team through AI-driven process transformation and evaluate how AI can augment CSM productivity and customer outcomes - Strong understanding of customer financial workflows, including AP/AR, spend controls, and month-end close processes; ability to coach CSMs on ROI-grounded conversations with controllers and finance leaders - Proficiency in data analytics tools (Salesforce, Looker, and Excel) with the ability to leverage data to drive decisions, create systems, and identify process improvements. NICE TO HAVES - CPA or equivalent accounting certification, or deep working knowledge of accounting software (e.g. NetSuite, QuickBooks, Xero, Sage) - Experience with financial services sales or selling into finance and accounting personas - Experience at a high-growth startup in an enterprise or mid-market customer success environment - Familiarity with contribution profit models or usage-based revenue metrics - Experience leading teams through AI adoption or workflow automation initiatives BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice