Вакансии

Responsibilities: — Apply accurate ICD-10, CPT, and HCPCS codes based on documentation and services rendered — Ensure proper code sequencing, modifiers, and compliance with payer and regulatory guidelines — Review and correct coding-related errors, denials, or rejected claims — Complete appropriate documentation or system entry regarding claims — Abstract additional data elements during the Chart Review process when coding — Review patient medical records and clinical documentation — Identify incomplete or missing documentation and coordinate provider queries — Stay updated with coding rules, payer policies, and healthcare regulations — Support clean claim submission and billing accuracy — Coordinate with Billing, AR, and Authorization teams — Maintain productivity and accuracy standards — Support audit and compliance activities — Participate in internal and client quality audits/reviews — Train, coach, and provide guidance to billers to ensure accurate coding and billing processes — Remain current on medical coding and billing guidelines and auditing protocols — Follow team and/or client's proper procedures, policies, and methodologies as instructed Requirements: — Ability to work with and maintain confidential information — Graduate of Medical allied courses such as Nurses, Physical Therapist, Medical Technologist (preferred but not required) — Consultancy basis minimum of 6 months consultancy contract (subject for renewal) — 1-3 years' experience in Medical Coding — Preferably with Gastroenterology or Same day Surgery exposure — Active coding license (e.g., CPC) — Demonstrate flexibility in handling different specialties and client assignments — Understanding of ICD-9 or ICD-10 Coding — Team player with ability and willingness to assist, coach, and train billers on coding-specific requirements — Able to provide and share coding knowledge with team members as needed — Data entry skills (minimum 50-60 accurate keystrokes per minute) — Strong accuracy, attentiveness to detail and time management skills — Can work from home with reliable internet and backup connection Benefits: — Company-paid annual CPC renewal — Equipment/company computer is provided — Work from Home

Location: New York, United States Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role We are seeking a motivated, relationship-driven Assistant Director of Admissions to lead field recruitment efforts for our medical division. This role focuses on building university partnerships, organizing recruitment events, engaging prospective students, and supporting enrollment growth. Key Responsibilities Proactively manage and respond to a high volume of prospective students through in-person interactions, phone, messaging, video calls, emails and chats. Often making 50+ dials per day. Continuously learn and master the course offerings and programs provided by our universities. Represent our institutions at university fairs, campus visits, information sessions, suture workshops, and recruitment events. Plan and execute in-person and virtual recruitment events to generate prospective student interest in our programs and universities. Build and maintain relationships with pre-health and pre-veterinary advisors, faculty, student organizations, and university partners. Establish a consistent presence at priority universities and identify new partnership opportunities. Engage prospective students, provide admissions guidance, and encourage application completion. Collaborate with admissions counsellors, Marketing, Events, faculty, and alumni to support recruitment and enrollment goals. Develop recurring campus partnerships and student referral opportunities. Accurately maintain CRM records of recruitment activities, leads, applications, and enrollments with a high level of attention to detail. Manage territory recruitment efforts, travel schedules, and event follow-up independently. Required Qualifications Bachelor's degree required. 2–4 years of experience in higher education recruitment, admissions, sales, or a related field preferred. Strong communication, presentation, organizational, and relationship-building skills. Experience planning recruitment events and developing professional partnerships. Proficiency with CRM systems, Microsoft Office, and virtual communication tools. Ability to work independently and travel extensively throughout your assigned region, including occasional evenings and weekends. Preferred Qualifications Experience recruiting for medical, veterinary, or health-professions programs. Existing relationships with university advisors and student organizations. Familiarity with Salesforce or similar CRM platforms. Experience & Skills Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Location: New York, United States Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role We are seeking a motivated, relationship-driven Assistant Director of Admissions to lead field recruitment efforts for our medical division. This role focuses on building university partnerships, organizing recruitment events, engaging prospective students, and supporting enrollment growth. Key Responsibilities Proactively manage and respond to a high volume of prospective students through in-person interactions, phone, messaging, video calls, emails and chats. Often making 50+ dials per day. Continuously learn and master the course offerings and programs provided by our universities. Represent our institutions at university fairs, campus visits, information sessions, suture workshops, and recruitment events. Plan and execute in-person and virtual recruitment events to generate prospective student interest in our programs and universities. Build and maintain relationships with pre-health and pre-veterinary advisors, faculty, student organizations, and university partners. Establish a consistent presence at priority universities and identify new partnership opportunities. Engage prospective students, provide admissions guidance, and encourage application completion. Collaborate with admissions counsellors, Marketing, Events, faculty, and alumni to support recruitment and enrollment goals. Develop recurring campus partnerships and student referral opportunities. Accurately maintain CRM records of recruitment activities, leads, applications, and enrollments with a high level of attention to detail. Manage territory recruitment efforts, travel schedules, and event follow-up independently. Required Qualifications Bachelor's degree required. 2–4 years of experience in higher education recruitment, admissions, sales, or a related field preferred. Strong communication, presentation, organizational, and relationship-building skills. Experience planning recruitment events and developing professional partnerships. Proficiency with CRM systems, Microsoft Office, and virtual communication tools. Ability to work independently and travel extensively throughout your assigned region, including occasional evenings and weekends. Preferred Qualifications Experience recruiting for medical, veterinary, or health-professions programs. Existing relationships with university advisors and student organizations. Familiarity with Salesforce or similar CRM platforms. Experience & Skills Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Location: Toronto, Canada Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role We are seeking a motivated, relationship-driven Assistant Director of Admissions to lead field recruitment efforts for our medical division. This role focuses on building university partnerships, organizing recruitment events, engaging prospective students, and supporting enrollment growth. Key Responsibilities Proactively manage and respond to a high volume of prospective students through in-person interactions, phone, messaging, video calls, emails and chats. Often making 50+ dials per day. Continuously learn and master the course offerings and programs provided by our universities. Represent our institutions at university fairs, campus visits, information sessions, suture workshops, and recruitment events. Plan and execute in-person and virtual recruitment events to generate prospective student interest in our programs and universities. Build and maintain relationships with pre-health and pre-veterinary advisors, faculty, student organizations, and university partners. Establish a consistent presence at priority universities and identify new partnership opportunities. Engage prospective students, provide admissions guidance, and encourage application completion. Collaborate with admissions counsellors, Marketing, Events, faculty, and alumni to support recruitment and enrollment goals. Develop recurring campus partnerships and student referral opportunities. Accurately maintain CRM records of recruitment activities, leads, applications, and enrollments with a high level of attention to detail. Manage territory recruitment efforts, travel schedules, and event follow-up independently. Required Qualifications Bachelor's degree required. 2–4 years of experience in higher education recruitment, admissions, sales, or a related field preferred. Strong communication, presentation, organizational, and relationship-building skills. Experience planning recruitment events and developing professional partnerships. Proficiency with CRM systems, Microsoft Office, and virtual communication tools. Ability to work independently and travel extensively throughout your assigned region, including occasional evenings and weekends. Preferred Qualifications Experience recruiting for medical, veterinary, or health-professions programs. Existing relationships with university advisors and student organizations. Familiarity with Salesforce or similar CRM platforms. Experience & Skills Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Location: Toronto, Canada Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role We are seeking a motivated, relationship-driven Assistant Director of Admissions to lead field recruitment efforts for our medical division. This role focuses on building university partnerships, organizing recruitment events, engaging prospective students, and supporting enrollment growth. Key Responsibilities Proactively manage and respond to a high volume of prospective students through in-person interactions, phone, messaging, video calls, emails and chats. Often making 50+ dials per day. Continuously learn and master the course offerings and programs provided by our universities. Represent our institutions at university fairs, campus visits, information sessions, suture workshops, and recruitment events. Plan and execute in-person and virtual recruitment events to generate prospective student interest in our programs and universities. Build and maintain relationships with pre-health and pre-veterinary advisors, faculty, student organizations, and university partners. Establish a consistent presence at priority universities and identify new partnership opportunities. Engage prospective students, provide admissions guidance, and encourage application completion. Collaborate with admissions counsellors, Marketing, Events, faculty, and alumni to support recruitment and enrollment goals. Develop recurring campus partnerships and student referral opportunities. Accurately maintain CRM records of recruitment activities, leads, applications, and enrollments with a high level of attention to detail. Manage territory recruitment efforts, travel schedules, and event follow-up independently. Required Qualifications Bachelor's degree required. 2–4 years of experience in higher education recruitment, admissions, sales, or a related field preferred. Strong communication, presentation, organizational, and relationship-building skills. Experience planning recruitment events and developing professional partnerships. Proficiency with CRM systems, Microsoft Office, and virtual communication tools. Ability to work independently and travel extensively throughout your assigned region, including occasional evenings and weekends. Preferred Qualifications Experience recruiting for medical, veterinary, or health-professions programs. Existing relationships with university advisors and student organizations. Familiarity with Salesforce or similar CRM platforms. Experience & Skills Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Location: Vancouver, Canada Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role We are seeking a motivated, relationship-driven Assistant Director of Admissions to lead field recruitment efforts for our medical division. This role focuses on building university partnerships, organizing recruitment events, engaging prospective students, and supporting enrollment growth. Key Responsibilities Proactively manage and respond to a high volume of prospective students through in-person interactions, phone, messaging, video calls, emails and chats. Often making 50+ dials per day. Continuously learn and master the course offerings and programs provided by our universities. Represent our institutions at university fairs, campus visits, information sessions, suture workshops, and recruitment events. Plan and execute in-person and virtual recruitment events to generate prospective student interest in our programs and universities. Build and maintain relationships with pre-health and pre-veterinary advisors, faculty, student organizations, and university partners. Establish a consistent presence at priority universities and identify new partnership opportunities. Engage prospective students, provide admissions guidance, and encourage application completion. Collaborate with admissions counsellors, Marketing, Events, faculty, and alumni to support recruitment and enrollment goals. Develop recurring campus partnerships and student referral opportunities. Accurately maintain CRM records of recruitment activities, leads, applications, and enrollments with a high level of attention to detail. Manage territory recruitment efforts, travel schedules, and event follow-up independently. Required Qualifications Bachelor's degree required. 2–4 years of experience in higher education recruitment, admissions, sales, or a related field preferred. Strong communication, presentation, organizational, and relationship-building skills. Experience planning recruitment events and developing professional partnerships. Proficiency with CRM systems, Microsoft Office, and virtual communication tools. Ability to work independently and travel extensively throughout your assigned region, including occasional evenings and weekends. Preferred Qualifications Experience recruiting for medical, veterinary, or health-professions programs. Existing relationships with university advisors and student organizations. Familiarity with Salesforce or similar CRM platforms. Experience & Skills Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Location: Vancouver, Canada Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role We are seeking a motivated, relationship-driven Assistant Director of Admissions to lead field recruitment efforts for our medical division. This role focuses on building university partnerships, organizing recruitment events, engaging prospective students, and supporting enrollment growth. Key Responsibilities Proactively manage and respond to a high volume of prospective students through in-person interactions, phone, messaging, video calls, emails and chats. Often making 50+ dials per day. Continuously learn and master the course offerings and programs provided by our universities. Represent our institutions at university fairs, campus visits, information sessions, suture workshops, and recruitment events. Plan and execute in-person and virtual recruitment events to generate prospective student interest in our programs and universities. Build and maintain relationships with pre-health and pre-veterinary advisors, faculty, student organizations, and university partners. Establish a consistent presence at priority universities and identify new partnership opportunities. Engage prospective students, provide admissions guidance, and encourage application completion. Collaborate with admissions counsellors, Marketing, Events, faculty, and alumni to support recruitment and enrollment goals. Develop recurring campus partnerships and student referral opportunities. Accurately maintain CRM records of recruitment activities, leads, applications, and enrollments with a high level of attention to detail. Manage territory recruitment efforts, travel schedules, and event follow-up independently. Required Qualifications Bachelor's degree required. 2–4 years of experience in higher education recruitment, admissions, sales, or a related field preferred. Strong communication, presentation, organizational, and relationship-building skills. Experience planning recruitment events and developing professional partnerships. Proficiency with CRM systems, Microsoft Office, and virtual communication tools. Ability to work independently and travel extensively throughout your assigned region, including occasional evenings and weekends. Preferred Qualifications Experience recruiting for medical, veterinary, or health-professions programs. Existing relationships with university advisors and student organizations. Familiarity with Salesforce or similar CRM platforms. Experience & Skills Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Location: London 500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job About the role Medical and scientific credibility is the foundation of Flo. It’s the core of who and what we are. Our medical teams engage the experts on our medical board (120+ and counting!), establish research partnerships (Stanford University, Johns Hopkins University, Northwestern University, and others), help developers design our intuitive AI tools, check our medical accuracy, and drive medical credibility across the whole platform. Flo’s credibility is also recognised by industry leaders. In October 2026, Google Health announced a multi-year strategic partnership with Flo, bringing together Flo’s women’s health expertise with Google’s wearable technology and AI-powered coaching. Down the line, this collaboration will include consent-based data syncing between the two apps and joint research into underserved areas of women’s health, such as perimenopause, PMOS, pregnancy and postpartum recovery. For our medical team, this means even more opportunities to shape how millions of women understand and manage their health, and to hold that work to the highest standard of medical accuracy. We divide our Medical Advisors into two groups: the User Centric team and the Health Stream team. The Health Stream Medical team looks after the predictive powers of Flo, working hand in glove with product, engineers and data science to offer a truly powerful predictive experience to the millions of people who trust Flo with their health and wellbeing. The User Centric Medical team ensures that Flo’s health-related features, information and user experiences are medically accurate, relevant, understandable and genuinely useful. We provide medical expertise throughout the product development lifecycle, translating scientific evidence into accessible, actionable health experiences, and advising the wider business on what good looks like when it comes to medical credibility, and on what a clinician says a good user journey should be. This role sits in the User Centric team. We’re looking for a fully qualified doctor with experience in women’s health and health tech, who is excited about the role AI can play in medical quality and governance. You’ll work alongside highly experienced and supportive colleagues, all experts in healthtech and passionate about improving women’s health. Our team is collaborative and always happy to share knowledge, making it a great role for someone ready to make a real impact. What you’ll be doing Medical expertise, content and product development Provide expert medical guidance in women’s health, menstrual and reproductive health, fertility, contraception and related conditions Collaborate with product managers, designers, content specialists and engineers to shape health-related features and experiences from early concept through implementation Contribute to the design of user journeys, interactions and personalised experiences, ensuring medical information is relevant to users’ circumstances and questions Help define the intended medical value of product features and identify opportunities to improve their practical usefulness Support the development of onboarding flows by gathering medical research and contributing to their creation Work with members of Flo’s Expert Board to peer-review concepts and ensure adherence to the latest medical guidelines Provide expert input on medical risk assessments and on regulatory compliance in line with healthcare industry standards Continuously improve our medical review workflows Medical relevance and user-centred communication Ensure health information is not only factually accurate but also relevant, understandable and appropriate to the user’s context Adapt the depth, complexity and presentation of medical information to different user needs, levels of health literacy and stages of their health journeys Work with content and design teams so that medical communication is clear, empathetic and consistent with Flo’s tone of voice, without compromising accuracy Medical quality of AI-powered experiences Contribute to medical communication principles and response quality requirements for conversational AI and other AI-powered health experiences Evaluate AI-generated medical explanations for accuracy, relevance, clarity, completeness and practical usefulness Help develop and refine medically appropriate response patterns that provide meaningful information while respecting clinical safety requirements Design, test and monitor AI agents and AI-assisted workflows that improve the scale, consistency and speed of medical reviews and assessments Apply AI in medical governance, and work with the Medical Accuracy & Clinical Safety team to ensure improvements in user experience remain consistent with established clinical safety requirements Scientific collaboration and innovation Stay informed about developments in women’s health research, medical communication, digital health and emerging technologies Collaborate with scientific and product teams to turn new medical evidence into meaningful user-facing experiences Contribute medical expertise to the exploration of new health-related product concepts The medical face of Flo This role may involve representing Flo as a medical voice, including appearing in in-app videos, on Flo’s social media channels, and in content created for user acquisition. Comfort in front of the camera and the ability to communicate complex medical topics clearly and warmly to a broad audience are important. You’ll use tools such as Figma, Jira, Miro and Google Workspace to manage and deliver your work, alongside AI tools and agent frameworks (Claude, Datbricks, etc). Your experience Must have Medical degree Minimum 2 years of experience as a clinician Experience using AI in medical governance, quality assurance or clinical review Experience designing, integrating, validating, or evaluating AI agents and AI-assisted workflows for clinical accuracy Experience reviewing or creating user-facing health content (e.g. articles, videos, social media, in-product messaging) Willingness and ability to act as a medical spokesperson on camera and across Flo’s channels Excellent command of written and spoken English (C2 level or higher) Nice to have Experience in women’s health, either as a GP with a proven interest or as an OBGYN Understanding of clinical safety, medical governance and regulatory requirements in digital health products Experience collaborating with software product development teams on consumer health technology Experience partnering with marketing teams in a healthtech or industry setting What success looks like Acting as the main medical point of contact for User Centric topics across product, content and design Aiming for 100% medical accuracy across user-facing experiences, working closely with the Medical Expert Board and in-house medical team Bringing new, medically appropriate ideas to product and content teams Improving the quality, speed and scalability of medical review workflows, including through AI-enabled tooling Serving as a credible, trusted medical voice for Flo in video and social content #LI-Hybrid Annual Salary Range (ranges may vary based on skills and experience) £82,000 — £100,000 GBP How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here’s what that looks like: Competitive salary and annual reviews Opportunity to participate in Flo’s performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents Accelerated professional growth through world-changing work and learning support In-person collaboration and work in a hybrid model, with 3 days per week spent in the office 5-week fully paid sabbatical at 5-year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants .

Location: Philippines About the Role We are seeking a proactive, articulate Virtual Appointment Verification & Patient Scheduling Coordinator to manage appointment confirmations, schedule updates, and patient recall workflows for our Cardiology practice. Your primary focus is driving schedule accuracy and patient retention—confirming upcoming visits, recovering lost appointments, and persistently reaching out to overdue, canceled, or no-show patients to get them back on the schedule. Because our patient population skews older, you must possess a warm, patient phone demeanor with clear, easy-to-understand speech. This role may also expand to handle inbound scheduling calls. Requirements Key Responsibilities 1. Appointment Verification & Schedule Accuracy Review upcoming clinical schedules in Epic to verify appointment statuses. Conduct high-volume outbound confirmation calls, identifying reschedules and cancellations early to optimize physician calendars. Accurately document all patient communications in Epic and escalate urgent patient or clinical concerns to the care team. 2. Patient Recall & Lost-to-Follow-Up Recovery (Core Priority) Proactively identify and track patients who are overdue for cardiology follow-ups, canceled without rescheduling, or missed recent visits (no-shows). Execute structured, multi-attempt outbound outreach campaigns to reactivate and reschedule patients. Maintain clean follow-up lists in Epic, tracking every patient until their visit is secured or the file is formally closed out. Exercise warm persistence without being pushy, ensuring senior patients feel supported rather than rushed. 3. Inbound Patient Calls & Scheduling Support (Future Scope) Answer incoming scheduling calls, handle reschedules, answer basic visit logistics, and take clear messages. Route clinical questions to the appropriate cardiology staff and follow up on pending patient inquiries. Communication & Phone Standards (Critical) Speech Clarity: Exceptionally clear, well-paced, easy-to-understand voice over the phone—essential for communicating effortlessly with older adult cardiology patients. Tone: Professional, empathetic, patient, and confident; capable of sounding warm and natural without relying on rigid scripts. Active Listening: Attentive and reassuring phone presence when dealing with anxious or senior callers. Qualifications & Requirements Experience: 2+ years supporting a U.S. medical practice in appointment scheduling, patient recall/reactivation, and outbound confirmation calls. System Knowledge: Hands-on EMR/EHR experience and strict adherence to HIPAA guidelines. Technical Setup: Dedicated, quiet home office, noise-canceling headset, high-speed internet, and comfort with web-based VOIP phone systems. Organization: Self-motivated with strong follow-through to manage large recall lists independently. Preferred Qualifications EMR: Direct, recent experience using Epic . Specialty: Background in Cardiology or managing care for older patient demographics. Language: Bilingual English/Spanish (Fluent in both languages). Call Handling: High-volume outbound calling experience paired with front-office/receptionist background.

Location: Nicaragua; Honduras; El Salvador; Ecuador; Guatemala; Colombia We are seeking a highly skilled, bilingual Medical Call Center Virtual Assistant to support our client's fast-paced, high-volume healthcare practice. The ideal candidate brings extensive experience in U.S. healthcare call centers, is a quick learner who thrives in a metric-driven environment, and possesses non-negotiable expertise in eClinicalWorks (eCW) to immediately streamline patient communications and reduce call backlogs. Key Responsibilities: High-Volume Call Operations: Answer, triage, and route incoming patient calls efficiently using 3CX VoIP software while maintaining a target talk time of 2–3 minutes per call. EMR Documentation & Communication: Create detailed telephone encounters in eClinicalWorks, document clinical inquiries accurately, and send real-time EMR messages to Medical Assistants and front-office staff. Patient Support & Inquiry Handling: Address patient questions regarding appointments, office protocols, and general care navigation using precise medical terminology. Fax Inbox Management: Monitor, organize, and route incoming digital faxes to appropriate departments, providers, or team members according to practice protocol. Specialized Routing: As the team expands, rotate into dedicated operational focus areas (e.g., specialized call handling vs. dedicated fax processing). Requirements Average Handle Time (AHT): Target of 2–3 minutes per call. Call Volume & Throughput: Active contribution to managing the practice's total 300–400 daily incoming call volume. Call Abandonment Rate: Keep wait times minimal through prompt call pickup and fast resolution. Quality & Accuracy: Error-free data entry in eClinicalWorks verified through monitored and recorded calls. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8 am to 5 pm PST.

Location: Philippines About the Role: We are seeking an experienced and detail-oriented Virtual Medical Biller to manage the complete revenue cycle for family practice and primary care physician accounts. In this remote role, you will oversee day-to-day medical billing operations to maximize collection rates, minimize accounts receivable (A/R) days, and ensure accuracy across all patient billing lifecycles. Requirements Key Responsibilities: 1. End-to-End Revenue Cycle Management: Manage the full medical billing cycle from patient registration and insurance verification to charge entry, claim submission, and payment posting. 2. Claims Scrubbing & Submission: Ensure electronic claims are meticulously reviewed and scrubbed prior to submission to reduce initial rejection and denial rates. 3. Denials Management & Appeals: Proactively track, analyze, and appeal denied or rejected claims with commercial payers, Medicare, and Medicaid. 4. Accounts Receivable (A/R) Follow-Up: Regularly work aging reports, follow up on unpaid claims, and resolve billing discrepancies with insurance carriers. 5. Patient Billing & Support: Handle patient billing inquiries, set up payment plans, and assist with financial clearance when necessary. 6. Compliance & Accuracy: Ensure all billing practices comply with HIPAA regulations, payer guidelines, and coding standards. Qualifications & Requirements: - Experience: Minimum of 2 years of dedicated medical billing experience specializing in full revenue cycle management. -Specialty Experience: Proven track record working with Family Practice or Primary Care physician practices. -EMR/EHR Proficiency: Hands-on experience and deep familiarity with Athenahealth and/or AdvancedMD electronic medical record systems. -Technical Skills: Strong understanding of ICD-10, CPT, and HCPCS coding, medical terminology, and insurance verification workflows. -Communication & Organization: Excellent written and verbal communication skills, with the ability to work independently in a remote virtual environment. - Reliable and able to commit long term for this role.

Location: Philippines We are seeking an experienced, detail-driven Medical Biller – Dermatology to manage end-to-end revenue operations for a fast-paced dermatology practice. In this role, you will lead claim creation, code auditing, complex modifier validation, and aggressive denial resolution to maximize reimbursement. The ideal candidate brings specialized expertise in general, surgical, and cosmetic dermatology billing, exhibits expert command over modifier applications, and possesses recent, hands-on experience using ModMed (Modernizing Medicine) . Working Environment & Core Schedule Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST (US Eastern Standard Time) Core EHR/Billing System: ModMed (Modernizing Medicine / EMA) Camera-On Shift Requirement: Agreement and ability to maintain an active, camera-on presence throughout the entire 8-hour shift—required for efficiency, real-time communication, and seamless collaboration with the team of virtual assistants supporting the practice. Top 3 Daily Tasks Dermatology Coding & Claim Auditing: Review and audit CPT, ICD-10, and HCPCS codes for medical, surgical, and cosmetic procedures prior to clearinghouse submission. Denials, Appeals & Reconsiderations: Investigate rejected or denied claims, correct coding/modifier errors, submit clean claims, and file formal appeals. Payer Follow-Up & Claims Resolution: Conduct proactive follow-up on unpaid or underpaid claims with commercial and government carriers to maintain cash flow. Core Responsibilities Code Verification & Auditing: Audit provider documentation to verify CPT, ICD-10, and HCPCS coding for accuracy, medical necessity, and compliance before billing. Complex Modifier Application: Apply and audit specialty modifiers (e.g., 25, 59, XS, XE, XP, XU) to prevent bundling and procedure-to-procedure (PTP) denials. Denial Investigation & Resolution: Perform root-cause analysis on claim rejections, revise coding, attach necessary clinical documentation, and resubmit claims promptly. Appeals Management: Draft and submit formal reconsideration letters and clinical appeals for complex or high-value denials. ModMed Workflow Oversight: Navigate ModMed's billing queues, claim scrubbers, and ERA posting modules to keep practice A/R current. Collaborative Remote Team Engagement: Maintain active video connection throughout the shift to facilitate immediate communication, team syncs, and operational alignment with co-VAs. Requirements Required Qualifications Certification: CPB (Certified Professional Biller) or CBCS (Certified Billing and Coding Specialist) or CMRS (Certified Medical Reimbursement Specialist) Certification Specialty Billing Background: Proven medical billing experience specifically supporting a Dermatology practice. Dermatology Coding Command: Solid proficiency in dermatology-specific CPT, ICD-10, and HCPCS coding guidelines. Advanced Modifier Mastery: Deep, practical familiarity with complex dermatology modifiers (e.g., Modifier 25, 59, XS/XE/XP/XU). Claims & Denials Expertise: End-to-end experience submitting clean claims, troubleshooting rejections, and filing formal appeals. Camera & Workstation Compliance: Commitment to maintaining an active camera-on presence for the entire 8-hour shift in a private, quiet, HIPAA-compliant workspace. Remote Setup: Dedicated PC/Mac, high-speed internet connection, backup internet solution, and a clear USB headset. Highly Preferred Qualifications Software Mastery: Hands-on experience using ModMed (Modernizing Medicine / EMA) . Leadership Experience: Previous experience as a Billing Supervisor, Team Lead, or Senior Claims Specialist is a strong plus. Ideal Candidate Profile You are a sharp, analytical dermatology biller who knows ModMed inside and out. You understand how to read provider notes, catch bundling errors, apply X-modifiers with precision, and relentlessly pursue uncollected insurance claims until resolved.

Location: Riga, Latvia; Remote - Europe; Remote, Worldwide Workplace: remote About Welo Life Sciences    Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications.  welolifesciences.com About the Role We are looking for experienced English into Latvian linguists specializing in Medical Devices and In Vitro Diagnostics (IVD) documentation translation. Key Responsibilities Translate medical device and in vitro diagnostics documentation from English (US) into Latvian. Perform Copy Edit (translation review) of translated content, ensuring accuracy, terminology consistency, and compliance with project-specific quality requirements. Review and address QA feedback and client feedback on flagged linguistic issues. Meet agreed deadlines and maintain high-quality standards across assigned tasks. Work within the client's CAT tool environment (memoQ 12.5 or higher), using the license provided by Welo Global. Follow project-specific instructions, workflows, and quality standards. Field of Expertise Medical Devices: Instructions for Use (IFUs), User Manuals, product documentation, labeling, and other medical device-related materials. In Vitro Diagnostics (IVD): Diagnostic test documentation, Instructions for Use, product information, labeling, and other IVD-related materials. Must-Have Criteria Education and Professional Experience Applicants must meet at least one of the following criteria: A degree in Translation, Linguistics, or Language Studies (or an equivalent degree); or A recognized graduate qualification in another field, plus a minimum of two years of full-time professional translation experience; or A minimum of five years of full-time professional translation experience. Relevant Translation Experience At least two years of professional experience in Life Sciences translation, specifically in Medical Devices and In Vitro Diagnostics (IVD). Proven experience translating medical documentation in the relevant fields. Experience limited to patent translation will not be considered sufficient. Ability to perform both Translation and Copy Edit tasks. Technical Skills Mandatory: Experience with memoQ, version 12.5 or higher. A suitable desktop version of memoQ must be installed. A free version is acceptable; a license will be provided by Welo Global. Familiarity with Microsoft Word and document editing workflows. Nice-to-Have Degree in Medicine, Biology, Biochemistry, Biomedical Sciences, Clinical Research, Translation, Linguistics, Philology, or a related field. Previous in-house experience within a medical device manufacturer, diagnostics company, or Life Sciences organization. Experience with ISO standards and quality-controlled translation workflows. Project Details Language Pair: English (US) into Latvian. Service Line: Life Sciences – Medical Devices. Task Types: Translation and Copy Edit. Expected Capacity: Ongoing weekly availability. Translation is paid per word, while Copy Edit is compensated per hour or per word, depending on the task size. For smaller Copy Edit assignments, payment will be calculated per word, as minimum fees cannot be offered. Additional QA feedback checks and client feedback reviews may also be assigned as part of the initial project scope, without a separate purchase order. If you are requested to work on a task outside the initial project scope, or assist with a project in which you were not originally involved, you will receive a separate purchase order (PO). Before Applying Please note that an assessment will be part of our onboarding and quality procedure. Candidates will be required to complete the standard Medical Devices assessment. Please only apply if you are willing to complete the assessment. Please ensure your latest English CV accurately reflects your Life Sciences and Medical Devices translation experience, including: Total years of professional translation experience. Years of experience specifically in Medical Devices and In Vitro Diagnostics. Examples of medical documentation and content types translated. Your experience with memoQ (please specify the version used). Your experience performing both Translation and Copy Edit. Your contact information (email AND phone number). Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global We look forward to receiving your application! Job Reference: #LI-JC1

Location: Lithuania; Remote - Europe; Remote, Worldwide Workplace: remote About Welo Life Sciences    Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications.  welolifesciences.com About the Role We are looking for experienced English into Lithuanian linguists specializing in Medical Devices and In Vitro Diagnostics (IVD) documentation translation. Key Responsibilities Translate medical device and in vitro diagnostics documentation from English (US) into Lithuanian. Perform Copy Edit (translation review) of translated content, ensuring accuracy, terminology consistency, and compliance with project-specific quality requirements. Review and address QA feedback and client feedback on flagged linguistic issues. Meet agreed deadlines and maintain high-quality standards across assigned tasks. Work within the client's CAT tool environment (memoQ 12.5 or higher), using the provided license. Follow project-specific instructions and workflows. Field of Expertise Medical Devices: Instructions for Use (IFUs), User Manuals, product documentation, labeling, and other medical device-related materials. In Vitro Diagnostics (IVD): Diagnostic test documentation, instructions for use, product information, labeling, and other IVD-related materials. Must-Have Criteria Education and Professional Experience Applicants must meet at least one of the following criteria: A degree in Translation, Linguistics, or Language Studies (or an equivalent degree); or A recognized graduate qualification in another field, plus a minimum of two years of full-time professional translation experience; or A minimum of five years of full-time professional translation experience. Relevant Translation Experience At least two years of professional experience in Life Sciences translation, specifically in Medical Devices and In Vitro Diagnostics (IVD). Proven experience translating medical documentation in the relevant fields. Experience limited to patent translation will not be considered sufficient. Ability to perform both Translation and Copy Edit tasks. Technical Skills Mandatory: Experience with memoQ, version 12.5 or higher. A suitable desktop version of memoQ must be installed. A free version is acceptable; a license will be provided by Welo Global. Familiarity with Microsoft Word and document editing workflows. Nice-to-Have Degree in Medicine, Biology, Biochemistry, Biomedical Sciences, Clinical Research, Translation, Linguistics, Philology, or a related field. Previous in-house experience within a medical device manufacturer, diagnostics company, or Life Sciences organization. Experience with ISO standards and quality-controlled translation workflows. Project Details Language Pair: English (US) into Lithuanian. Service Line: Life Sciences – Medical Devices. Task Types: Translation and Copy Edit. Expected Capacity: Ongoing weekly availability. Translation is paid per word, while Copy Edit is compensated per hour or per word, depending on the task size. For smaller Copy Edit assignments, payment will be calculated per word, as minimum fees cannot be offered. Additional QA feedback checks and client feedback reviews may also be assigned as part of the initial project scope, without a separate purchase order. Before Applying Please note that an assessment will be part of our onboarding and quality procedure. Only apply if you are willing to complete the assessment. Please ensure your latest English CV accurately reflects your Life Sciences and Medical Devices translation experience, including: Total years of professional translation experience. Years of experience specifically in Medical Devices and In Vitro Diagnostics. Examples of medical documentation and content types translated. Your experience with memoQ (please specify the version used). Your experience performing both Translation and Copy Edit. Your contact information (email AND phone number). Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global We look forward to receiving your application! Job Reference: #LI-JC1

Answer calls and assist patients. Verify insurance & update patient information.

Location: Caracas, Venezuela Work from home | Full-Time | Independent Contractor Are you bilingual with experience in healthcare, hospitals, medical translation, or medical documentation ? Join our remote healthcare team and help physicians manage accurate patient records and documentation. Responsibilities Prepare and organize medical records for physicians Update patient history and health information Perform accurate medical data entry and documentation Review basic lab results and screening procedures Follow HIPAA, Joint Commission, and facility policies Support physicians with administrative and clerical tasks Requirements Bilingual with healthcare/medical translation experience Strong English and communication skills Detail-oriented and reliable Available Monday to Friday, 10 AM to 7 PM CST Laptop/Desktop: i5+ processor, 8GB RAM Internet: 35 Mbps+ Noise-canceling headset, webcam, and dedicated workspace Compensation: $650 USD/month + bonuses + profit sharing Apply now and join our growing remote healthcare team!

Location: Bolivia Work from home | Full-Time | Independent Contractor Are you bilingual with experience in healthcare, hospitals, medical translation, or medical documentation ? Join our remote healthcare team and help physicians manage accurate patient records and documentation. Responsibilities Prepare and organize medical records for physicians Update patient history and health information Perform accurate medical data entry and documentation Review basic lab results and screening procedures Follow HIPAA, Joint Commission, and facility policies Support physicians with administrative and clerical tasks Requirements Bilingual with healthcare/medical translation experience Strong English and communication skills Detail-oriented and reliable Available Monday to Friday, 10 AM to 7 PM CST Laptop/Desktop: i5+ processor, 8GB RAM Internet: 35 Mbps+ Noise-canceling headset, webcam, and dedicated workspace Compensation: $650 USD/month + bonuses + profit sharing Apply now and join our growing remote healthcare team!

Location: Venezuela Work from home | Full-Time | Independent Contractor Are you bilingual with experience in healthcare, hospitals, medical translation, or medical documentation ? Join our remote healthcare team and help physicians manage accurate patient records and documentation. Responsibilities Prepare and organize medical records for physicians Update patient history and health information Perform accurate medical data entry and documentation Review basic lab results and screening procedures Follow HIPAA, Joint Commission, and facility policies Support physicians with administrative and clerical tasks Requirements Bilingual with healthcare/medical translation experience Strong English and communication skills Detail-oriented and reliable Available Monday to Friday, 10 AM to 7 PM CST Laptop/Desktop: i5+ processor, 8GB RAM Internet: 35 Mbps+ Noise-canceling headset, webcam, and dedicated workspace Compensation: $650 USD/month + bonuses + profit sharing Apply now and join our growing remote healthcare team!