Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Device Infrastructure Services owns the full lifecycle of hardware and operating systems across 1Password. The team is looking for the Staff Engineer who will lead its next chapter: a deliberate shift from legacy device management patterns towards devops and AI-enabled operations.
You'll be the technical leader of this team, responsible for setting the roadmap for this transformation and making sure it gets executed. This isn't a role where you hand off a roadmap and step back: you'll be in the build alongside the team, coaching engineers and raising the ceiling on what they're capable of. If you're excited by building scalable systems, shaping the strategy behind tools the whole company depends on, and bringing out the best work in the people around you, we want to hear from you.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 7+ years of IT and enterprise endpoint management experience, including 2+ years at a senior or staff IC level, with a track record of building and managing endpoints with Gitops practices.
- Demonstrate broad knowledge of enterprise endpoint management, deep operating system-level experience, and the ability to recognize patterns across a fleet and build fixes that prevent recurrence.
- Practical experience using AI tools to enable or accelerate IT operations and the judgment to know where AI speeds things up versus where it introduces risk.
- Proven ability to define and drive technical roadmaps, seeing around corners and balancing long-term vision with near-term execution.
- Strong scripting and IaC ability (Bash, Python, and Terraform at minimum) — both writing production-quality automation yourself and reviewing others' code with a critical eye.
- Deep working knowledge of enterprise security fundamentals as they apply to endpoints: encryption, patch/vulnerability management, EDR, least-privilege enforcement, and compliance frameworks (SOC 2, ISO 27001, or similar).
- Lead through change, collaborate effectively, and mentor engineers while maintaining a focused and impactful team environment.
What you can expect:
- Own the technical direction of our Device Infrastructure Services, the tooling and standards that keep ~2,000 endpoints compliant, configured, and secure.
- Drive the technical direction of a DevOps operating model for the fleet — config-as-code, version control, code review, and CI/CD pipelines in place of manual console changes — and drive adoption of that model across the IT team.
- Lead the adoption of responsible agentic AI across the device team, building the guardrails that decide what agents can act on autonomously and what still needs a human checkpoint.
- Act as the final escalation point for high-severity endpoint incidents, including deep machine-level diagnosis on both macOS and Windows hardware.
- Partner across IT, Security, and product teams building custom solutions and helping push their initiatives across the finish line.
- Assess and pilot new tooling (e.g., MDM platform migrations, patch management systems) and drive build-vs-buy decisions.
- Collaborate with product teams to advise on features from the perspective of a real-world enterprise device deployment, and lead Customer Zero initiatives — piloting and stress-testing our own product against our internal fleet before it reaches customers.
What success looks like:
- Establishing a clear 12-month roadmap for the transition to a GitOps-based operating model.
- Building device health metrics and remediation standards for machine security, performance, and employee experience.
- Developing our AI-assisted operations strategy, with automation milestones that balance speed, human review, security and agentic workflows.
- Supporting the unpredictable release cadence of major OS vendors, and making sure those updates land safely across the org.
- Bringing the team along with you — at 1Password, we Put People First. This role isn't just about leveling up what we can do technically, it's also about coaching the team along the way.
USA-based roles only: The annual base salary for this role is between $143,000 USD and $207,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $122,000 CAD and $172,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: New York
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
ABOUT MODAL DESIGN:
Modal is building the future of serverless computing, and the brand that carries that story is still taking shape. You’ll join Modal’s newly formed Brand team inside our design org as one of its first senior hires, working directly with the Director of Brand Design and Head of Design to build a brand developers recognize instantly and remember.
THE ROLE:
As a staff-level Brand Designer, you will have major influence over every brand surface: the marketing website, campaigns, events, editorial projects like the GPU Glossary https://modal.com/gpu-glossary and forthcoming publications, and out-of-home work as we scale into larger formats. You’ll also be a beacon to external agencies, representing Modal’s internal creative voice and making sure the work translates into a system we can actually build on. And as the studio grows, you’ll help set its craft standard, guiding and mentoring earlier-career designers and shaping how we critique, ship, and show work.
WHAT YOU’LL WORK ON:
- Define and evolve Modal’s visual identity across web, marketing, campaigns, and editorial, building a cohesive, distinctive system rather than one-off assets
- Lead concept and execution for brand campaigns across digital and out-of-home, from paid social to large-format outdoor, ensuring the work is consistent, distinctive, and built to perform
- Own branded experiences for events and GTM: environments, collateral, swag, and conference presence that feel unmistakably Modal
- Help codify the brand as it matures: design language, principles, and the rules that hold it together
- Mentor and critique the work of other designers, helping the studio’s output stay coherent and ambitious as it scales
- Move quickly without sacrificing quality
YOU MAY BE A FIT IF:
- You have 7+ years of brand design experience building brands for technically complex products (developer tools, infrastructure, or AI), and you know how to make something deeply technical feel compelling and clear
- You have high influence and low ego: you work well with others, share credit freely, and act as a force for positivity within the brand team
- You have a portfolio that demonstrates exceptional typography, color, composition, and a recognizable point of view
- You’ve designed brand systems that extend from identity to motion to web (the more the better)
- You can interpret and contribute to brand strategy
- You take ownership seriously: you drive work to completion, raise the quality bar, and build structures that let others do the same
- You have strong taste and the ability to defend it: you have opinions, back them up, and take feedback well
Location: worldwide
Chief Operating Officer
Doha, Qatar · Full-time · Reports to the Chief Executive Officer
THE OPPORTUNITY
Three regions, four billion people, and some of the deepest pools of patient capital on earth are building their AI economies now. UTOPIA sits where sovereign capital, company-building and AI infrastructure meet: a regulated fund manager and a venture studio run as one platform out of Doha. We are hiring the operator who builds the machine itself.
You will create the platform’s operating backbone: the finance engine, the compliance architecture, the people system, and the operating rhythm that lets sovereign-grade capital move at venture speed. The company being built here is UTOPIA.
ABOUT UTOPIA
UTOPIA is a venture platform headquartered in Doha, combining UTOPIA Capital Management LLC, a QFCRA-regulated fund manager running two early-stage funds (A-typical Ventures across the Middle East, and The Radical Fund across Southeast Asia), with The UTOPIA Studio, an AI-native venture studio that co-builds companies with domain experts. Both run on UTOPIA OS, a proprietary technology and intelligence layer that cuts the cost of building AI-native companies by more than half. A team of 30 runs capital deployment, company-building and infrastructure together across the Middle East, Southeast Asia and Africa.
UTOPIA is anchored by sovereign wealth and Qatar’s leading development institutions, and invested in by family offices, high-net-worth investors and foundations.
WHY NOW
Emerging markets drive 70% of global infrastructure demand and grow twice as fast as Western economies, yet receive around 15% of global venture funding. AI has collapsed the cost and time of building companies at the same moment these markets enter an infrastructure boom. UTOPIA was built for this window.
The platform is live and compounding. The funds are deploying, with an active portfolio of 15+ companies across the Middle East and Southeast Asia alone: AI-powered financial intelligence for SMEs in the Gulf, Arabic-native data governance in Saudi Arabia, energy transition and circular-economy ventures from Vietnam to Indonesia. The Studio has 30+ fellows building AI-native companies across emerging and global markets, from clinical AI at the cardiology bedside to post-quantum security, each moving from idea toward Series A in under 24 months on the platform’s own infrastructure.
This role of the COO touches all of it: sovereign wealth relationships, a regulated fund manager and a venture studio, reporting to the founder. The operating decisions of the next twelve months set the platform’s shape for the next decade.
THE ROLE
The COO is the platform’s senior operating executive and touches finance, compliance, operations and people that keeps a regulated, multi-entity venture platform running: a finance-weighted COO mandate. The role is accountable for group finance with the CFO, runs platform operations including HR; and carries day-to-day regulatory readiness alongside the CEO, who holds the Senior Executive Function.
The COO also partners with the CEO to run the Studio and the Fund Manager as one team, with one culture and one set of Group KPIs. The division of labour is deliberate: the CEO sets direction and owns capital formation, boards and external relationships; the COO builds and runs the machine.
Direct accountability: Finance; Operations & HR, Legal & Compliance (to be hired); Brand & Communications.
WHAT YOU WILL OWN
Four connected areas that together form the operating backbone of the platform: cross-entity leadership, finance, operations and people, and regulatory & compliance.
Cross-entity operating leadership.
- Build the group operating system with the CEO: a single group-wide KPI framework, with the reporting and review cadences that give the CEO one current view of delivery across all entities.
- Standardise operating systems, tooling and management information across entities, so the platform can add vehicles and ventures without adding proportional overhead.
- Build the one-team culture: shared operating rituals, communication cadence and clear decision rights that keep the Studio and the Fund Manager pulling toward common Group outcomes.
Finance (through the CFO).
- Accountability for the finance together with the CFO, across the management company, the funds and the studio: budgeting, forecasting, management accounts, audit and treasury.
- Oversee fund finance through the CFO: NAV processes, capital calls and distributions, LP financial reporting, and carry/waterfall mechanics.
- Oversee Studio finance through the CFO: ownership of the Studio budget and financial oversight of its external funding arrangements, including deployment against contracted milestones, funder reporting and audit readiness.
- Capital discipline and reporting: platform runway management, cost control and spend phasing across entities, with consistent, reconciled board-grade numbers across board packs, LP reports and regulatory filings.
Operations & people.
- Own platform infrastructure and resilience: entity administration, vendor strategy, business continuity, fund administration oversight and risk cover across the Group.
- Own the people agenda end-to-end: hiring plans, performance and compensation frameworks, and the immigration and administrative infrastructure that keeps a multi-jurisdiction team running.
- Build scalable processes that serve both the Studio and the Fund Manager: one plan per function, with explicit capacity splits.
- Own brand and communications as a platform function, ensuring output reflects the institutional standard the platform’s investor base expects.
Regulatory & compliance (co-managed with the CEO).
- Lead day-to-day management of the relationship with the platform’s regulator alongside the CEO: supervisory engagement, regulatory assessment visits and remediation follow-through.
- Own the compliance infrastructure: policies, AML/CFT oversight and regulatory filings, working with the Compliance lead and external counsel.
- Own board governance operations, including calendars, papers, minutes and resolution follow-through, working closely with the CEO on board strategy.
WHO WE ARE LOOKING FOR
An operator who has run the engine room of an investment platform and wants to build the next one from closer to the front. You will sit closer to capital, regulators and company formation in your first quarter than most operators do in a career.
- You have spent 10–15+ years in senior finance and operating leadership, including real time as CFO, COO or Head of Finance & Operations in a regulated investment business.
- You have operated funds, venture studios or accelerators. You are comfortable with capital calls, fund admin, LP reports and board packs.
- You know fund economics: NAV, carry and fee mechanics, waterfalls, management company finances.
- You have collaborated or worked with a financial regulator (QFCRA, DFSA, FSRA or comparable)
- You have built HR and operations in a lean, multi-entity organisation
- A recognised finance qualification (CA, CPA, ACCA or CFA) is beneficial s.
- Middle East and/or Emerging markets experience is advantageous
- Soft Skills - You work well under pressure;You hold senior colleagues to account and hold your ground, and you build trust fast with founders, institutions and regulators.
- You find building an institution exciting, especially in markets that are rapidly changing and growing
WHY THIS ROLE
- The role: finance, compliance, operations and people under one mandate, reporting directly to the CEO - the kind of exposure that takes a decade to get inside a large institution.
- The context: sovereign-grade anchor partners, a regulated environment and a mandate aligned with Qatar’s national development agenda.
- The location: Doha , at the centre of the capital funding the next decade, with tax-free compensation and summer flexibility.
- Ownership: carry across the platform’s vehicles and equity in the ventures you help build, structured at offer.
PROCESS
Please share a CV and answer the following questions. Conversations will include the CEO, Studio Directors and board representatives (TBC). The appointment is subject to standard background checks and, where applicable, QFCRA approvals.
We believe innovation should be inclusive and globally distributed. Our team is built on openness, curiosity, and collaboration — with people from across the GCC, Africa, and Southeast Asia working together to build meaningful ventures.
All roles are based in Doha, Qatar, with flexible hybrid options and global travel opportunities (unless otherwise stated). We welcome talent from every background to join us in shaping the future of AI-native innovation.
Location: Singapore
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional
Data Engineer Intern
to join our growing team. In this role, you will design and implement data pipelines that load data from multiple sources into our data warehouse, building efficient data models that drive analysis and key business metrics. You'll optimize analytical workflows using dbt Cloud, leveraging macros and packages to enhance productivity, while contributing to our CI/CD processes and DevOps practices. You'll also have the opportunity to participate in AI initiatives by contributing to the development of Data Genie in Workato.
In this role, y
ou will also be responsible to:
Implement and maintain data pipelines to load data from multiple sources into a data warehouse.
Building efficient data models to drive analysis and key metrics.
Optimization of analytical workflows to improve productivity through the use of macros and packages in dbt Cloud.
Continuously improve existing DevOps experience by strengthening our CI/CD processes
Contribute to AI initiatives by assisting with the development of Data Genie in Workato.
Collaborate with internal business stakeholders to understand various data pain points and develop solutions to resolve those issues.
Support operational needs of various business units.
Requirements
Qualifications / Experience / Technical Skills
Currently pursuing a degree in Business Analytics, Information Systems, or other related field.
Able to commit for at least 6 months.
Good understanding of Database concepts such as ERD.
Intermediate SQL skills (e.g. Join, CTE, and window functions etc).
Experience in using data warehouses such as Snowflake and data transformation tools such as dbt Cloud.
Experience with using Extract-Load-Transform (ELT) applications or scripts..
Experience in building and working with AI related solutions using LLMs is a plus.
Understanding of CI/CD and DevOps is a plus.
Soft Skills / Personal Characteristics
Fast mover and comfortable navigating a fast-paced environment.
Excellent organizational skills and ability to juggle multiple projects simultaneously.
Strong analytical skills, verbal and written communication skills are required to present actionable insights to business leaders.
Thoughtful team player, a keen learner, and have a “can do” attitude with a growth mindset.
(REQ ID: 2942)
Location: Remote -- Romania
MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
About the Role
We're looking for a
Senior Data Analytics Engineer
who lives and breathes data-someone who combines strong engineering skills with analytical depth. You'll join a small, high-impact team where you don't just analyze data, you build the systems and pipelines that make analytics possible. This isn't a dashboards-and-decks role-you'll engineer solutions across the full analytics stack, from designing reliable data pipelines in BigQuery and MariaDB to building internal tools and APIs that put insights into the hands of the business.
Day to day, you'll write sophisticated SQL in BigQuery and MariaDB, architect and build automation and tooling in Python and FastAPI, and use AI-powered development tools like Windsurf, Gemini, and Claude as a core part of how you work. You need to understand data architecture deeply-how information flows from source systems through pipelines into the warehouse, how schemas are designed, and how to build infrastructure that scales and stays maintainable.
Communication is a big part of this role. You'll work closely with stakeholders across the business, translating complex data into clear, actionable insights. But equally important is your ability to engineer robust, repeatable solutions-not one-off analyses. We need someone who can own their domain end-to-end: define the right questions, build the data infrastructure, deliver the analysis, and present it in a way that drives decisions. If you're self-sufficient, ambitious, always looking to improve, and you have a GitHub profile that shows what you're capable of-we want to talk to you.
Key Responsibilities
Design, build, and maintain analytical pipelines and reporting solutions on BigQuery and MariaDB
Write sophisticated, performant SQL to extract insights from large-scale datasets
Leverage AI and machine learning features to augment analytics workflows and deliver smarter outputs
Use AI-powered development tools (Windsurf, Gemini, Claude, Cursor) to accelerate your workflow and deliver at a higher level
Develop internal tooling and automation using Python, FastAPI, and modern frameworks
Communicate findings clearly to technical and non-technical stakeholders-translate data into action
Understand and document data architecture, lineage, and how information flows across systems
Collaborate on business process analysis and process design improvements driven by data
Proactively identify opportunities for deeper analysis, better tooling, and operational improvements
Requirements & Qualifications
7+ years of professional experience in data analytics engineering, data engineering, or a related field
Expert-level SQL - you think in joins, window functions, and CTEs; BigQuery and MariaDB experience strongly preferred
Strong Python and/or JavaScript skills - comfortable building pipelines, internal tools, APIs, and automation; not just scripts
js experience - ability to build data-facing web applications and internal dashboards
Deep understanding of data architecture - how databases are structured, how data flows, how schemas evolve
Hands-on experience with AI/ML - you stay current with the latest capabilities (LLMs, generative AI, embeddings) and know how to apply them practically
Proficiency with AI-powered development tools - Windsurf, Gemini, Claude, Cursor, or similar; you use AI to multiply your output, not as a crutch
Excellent communication skills - you can explain complex analysis to anyone in the room
Self-sufficient and self-managing - you own your work end-to-end without needing to be told what to do next
Ambitious and continuously improving - you seek out new skills, tools, and techniques on your own
A
public GitHub profile
with examples of your work (personal projects, contributions, experiments)
Nice to Have
FastAPI experience for building internal APIs and services
Background in business process design or operational analytics
Exposure to multiple business departments (Finance, Marketing, Sales, Operations, Engineering) - you understand how data flows across an organization, not just within one silo
Understanding of Docker and Kubernetes - containerization and cluster orchestration experience is a big plus
Location
– Romania (remote)
Travel
- As required for the job (minimal).
What's in it for you?
Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.
You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.
Salaries for candidates outside the U.S. will vary based on local compensation structures.
Compensation
Salary Range
:
160,000 - 200,000 RON per annum (gross salary)
Please note: The starting salary offered will be commensurate with the candidate's skills, qualifications, and relevant experience, in alignment with our gender-neutral compensation framework.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
Location: Remote - Bulgaria
MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
About the Role
We're looking for a
Senior Analytics AI Platform Engineer
who lives and breathes data-someone who combines strong engineering skills with analytical depth. You'll join a small, high-impact team where you don't just analyze data, you build the systems and pipelines that make analytics possible. This isn't a dashboards-and-decks role-you'll engineer solutions across the full analytics stack, from designing reliable data pipelines in BigQuery and MariaDB to building internal tools and APIs that put insights into the hands of the business.
Day to day, you'll write sophisticated SQL in BigQuery and MariaDB, architect and build automation and tooling in Python and FastAPI, and use AI-powered development tools like Windsurf, Gemini, and Claude as a core part of how you work. You need to understand data architecture deeply-how information flows from source systems through pipelines into the warehouse, how schemas are designed, and how to build infrastructure that scales and stays maintainable.
Communication is a big part of this role. You'll work closely with stakeholders across the business, translating complex data into clear, actionable insights. But equally important is your ability to engineer robust, repeatable solutions-not one-off analyses. We need someone who can own their domain end-to-end: define the right questions, build the data infrastructure, deliver the analysis, and present it in a way that drives decisions. If you're self-sufficient, ambitious, always looking to improve, and you have a GitHub profile that shows what you're capable of-we want to talk to you.
Key Responsibilities
Design, build, and maintain analytical pipelines and reporting solutions on BigQuery and MariaDB
Write sophisticated, performant SQL to extract insights from large-scale datasets
Leverage AI and machine learning features to augment analytics workflows and deliver smarter outputs
Use AI-powered development tools (Windsurf, Gemini, Claude, Cursor) to accelerate your workflow and deliver at a higher level
Develop internal tooling and automation using Python, FastAPI, and modern frameworks
Communicate findings clearly to technical and non-technical stakeholders-translate data into action
Understand and document data architecture, lineage, and how information flows across systems
Collaborate on business process analysis and process design improvements driven by data
Proactively identify opportunities for deeper analysis, better tooling, and operational improvements
Requirements & Qualifications
7+ years of professional experience in data analytics engineering, data engineering, or a related field
Expert-level SQL - you think in joins, window functions, and CTEs; BigQuery and MariaDB experience strongly preferred
Strong Python and/or JavaScript skills - comfortable building pipelines, internal tools, APIs, and automation; not just scripts
js experience - ability to build data-facing web applications and internal dashboards
Deep understanding of data architecture - how databases are structured, how data flows, how schemas evolve
Hands-on experience with AI/ML - you stay current with the latest capabilities (LLMs, generative AI, embeddings) and know how to apply them practically
Proficiency with AI-powered development tools - Windsurf, Gemini, Claude, Cursor, or similar; you use AI to multiply your output, not as a crutch
Excellent communication skills - you can explain complex analysis to anyone in the room
Self-sufficient and self-managing - you own your work end-to-end without needing to be told what to do next
Ambitious and continuously improving - you seek out new skills, tools, and techniques on your own
A
public GitHub profile
with examples of your work (personal projects, contributions, experiments)
Nice to Have
FastAPI experience for building internal APIs and services
Background in business process design or operational analytics
Exposure to multiple business departments (Finance, Marketing, Sales, Operations, Engineering) - you understand how data flows across an organization, not just within one silo
Understanding of Docker and Kubernetes - containerization and cluster orchestration experience is a big plus
Location
– Bulgaria (Hybrid, Sofia)
Travel
- As required for the job (minimal).
What's in it for you?
Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.
You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.
Salaries for candidates outside the U.S. will vary based on local compensation structures.
Compensation
Salary Range
:
30,000 - 38,500 Euro per annum (gross salary)
Please note: The starting salary offered will be commensurate with the candidate's skills, qualifications, and relevant experience, in alignment with our gender-neutral compensation framework.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
Location: Flexible
Workplace: Hybrid
Job Title: Software Engineer
Department: Engineering & Product Development
Reports to: Engineering Lead
Location: Flexible
About Codex
Codex is building the infrastructure for stablecoin-based cross-border payments — moving money faster, cheaper, and more transparently than the legacy financial system. Backed by Circle, Coinbase, Dragonfly, Wintermute, and Cumberland, we're a small team solving hard problems at the intersection of crypto and global payments.
The Role
You'll own Codex's financial partner integrations end-to-end — from API contract and webhook design through to reconciliation and production hardening — and build the automation layer that makes our trading and treasury operations increasingly self-running.
This is a high-ownership role at the infrastructure layer of the business. You'll be adding new payment rails, eliminating manual operational workflows, and designing systems that handle real money reliably across fiat and crypto rails. You'll work directly with the founders and Engineering & Product Development team, and closely with Compliance, Operations, and Financial Partnerships.
Responsibilities
Financial Partner Integrations
- Own integrations with banks, payment providers, and liquidity venues end-to-end — from API contract and webhook design through to production hardening and reconciliation
- Build integrations that are robust to vendor reality: incomplete documentation, schema changes without warning, and validation rules that shift post-go-live
- Build messaging / notification systems with signature verification and replay protection; pin schemas against real sandbox behaviour; design for failure at every layer
- Maintain and evolve the reconciliation layer across all connected payment rails — fees, settlement windows, and exception handling as first-class concerns
Operational Automation
- Identify manual workflows in onboarding, compliance, and back-office operations and systematically replace them with product and automation
- Enable self-service for internal ops teams and customers, reducing engineering dependency for routine operational tasks
- Work closely with Compliance and Operations to understand where the friction is and build the tooling that removes it
Treasury & Liquidity Automation
- Design and build the automation layer for Codex's trading and treasury operations — automated position management, liquidity routing, and risk controls
- Design for failure: clear handling of automated decision failures, position unwinding, and safe degradation
Engineering Standards
- Set and maintain the engineering standard for how payment integrations are built at Codex — idempotency, audit trails, fail-closed design, exact decimal arithmetic, and deterministic durable orchestration
- Mentor engineers on the hard parts of money movement systems
- Continuously design and build for security, hardening our systems
- Ship and critically review AI-assisted code with the judgement to identify plausible but incorrect output or output detrimental to a product’s long-term health and sustainability
What We're Looking For
- 6 to 10+ years of backend engineering experience in cross-border payments, stablecoins, FX infrastructure, or crypto custody (Senior profiles are also considered favourably)
- Production experience with both crypto rails (on-chain settlement on major networks like Ethereum, Tron and Solana; bridging major stablecoins; DeFi protocols) and fiat rails (SWIFT, SEPA, local schemes such as FPS or CHATS)
- Must-have: Production experience with durable workflow orchestration — Temporal strongly preferred. Includes deterministic replay, safe versioning of live workflows, idempotency keys, and compensation logic
- Must-have: Strong TypeScript/Node and Postgres in a money context — fail-closed design, exact decimal arithmetic, append-only audit trails
- Must-have: Hands-on third-party API integration experience, including vendors with incomplete documentation, webhook reliability requirements, and schema instability
Location: Dammam, Saudi Arabia
We are seeking a skilled and motivated
IT Support & Network Administrator
to support and maintain the organization’s IT infrastructure, network devices, servers, and end-user systems. The successful candidate will be responsible for providing technical support, troubleshooting hardware and software issues, maintaining network connectivity, and assisting with the administration of Windows-based systems.
The role requires strong analytical and problem-solving abilities, good communication skills, and the ability to work effectively both independently and as part of a team.
Key Responsibilities
Provide day-to-day technical support to users for hardware, software, network, and connectivity-related issues.
Assist with the administration and maintenance of IT infrastructure and network systems.
Configure, monitor, troubleshoot, and maintain network devices, including:
Switches
Routers
Firewalls
Wireless Access Points (WAPs)
Assist with network connectivity, IP addressing, LAN/WAN, Wi-Fi, and basic network troubleshooting.
Support the administration and maintenance of
Windows Server
and
Windows Desktop
operating systems.
Install, configure, update, and troubleshoot computer hardware, software, and peripherals.
Manage user accounts, system access, and basic security
Education Required
Diploma in Information Technology or a related field
from a recognized university or institution.
Relevant fields include:
Information Technology
Computer Science
Computer Engineering
Computer Networks / Networking
Networking & Cybersecurity
Information Systems
Or another closely related discipline.
Experience Required
2 - 5 years of relevant experience in IT support, network administration, system administration, or IT infrastructure support.
Practical experience with switches, routers, firewalls, and wireless access points.
Experience supporting Windows desktop and Windows Server environments.
Experience in troubleshooting hardware, software, network, and connectivity issues.
Experience providing technical support to end users and resolving IT-related incidents.
Fresh graduates with relevant technical knowledge may be considered for a Junior IT Support & Network Technician role.
Location: Germany
Taufkirchen near Munich (Hybrid)
Mastering IT. Supporting People. Driving Innovation.
You thrive when technical challenges become complex and enjoy creating sustainable solutions while sharing your expertise with others.
You think in solutions rather than tickets and want to work on modern cloud and infrastructure architectures while contributing to customer projects.
We are looking for an experienced IT System Administrator (3rd Level / Cloud Infrastructure) to strengthen our team in Taufkirchen near Munich.
About us
Our client, an owner-managed IT systems integrator based in Taufkirchen near Munich. For more than 20 years we have been helping companies build stable, secure, and future-ready IT infrastructures.
Our focus areas include cloud and hybrid infrastructures, IT security, and highly available system environments. Client's team combines deep technical expertise with a strong hands-on mentality.
Your responsibilities
Acting as a technical escalation point in 3rd-level support.
Designing secure cloud and hybrid infrastructure architectures.
Developing customer-specific infrastructure and security concepts.
Implementing cloud and infrastructure projects.
Implementing Zero Trust and identity protection strategies.
Securing hybrid IT environments according to modern security standards.
Collaborating closely with the 2nd-level support team.
Performing root cause analysis for complex incidents.
Contributing to the development of our cloud and security portfolio.
Working on multiple customer projects in parallel.
What you bring
Degree or training in IT (e.g., System Integration) or comparable qualifications.
6–7+ years of relevant professional experience, ideally in an IT service provider environment.
Experience working in 3rd-level support in complex customer environments.
Experience designing and implementing cloud and infrastructure projects.
Experience with security concepts in hybrid cloud environments.
Strong experience with Microsoft Cloud technologies, including Azure (IaaS, hybrid architectures), Intune, Conditional Access, Identity Protection, Microsoft Defender, DLP, Zero Trust concepts and Microsoft Virtual Desktop.
Solid background in Microsoft infrastructure environments, including Windows Server, Hyper-V, Failover Clustering, Exchange Server, SQL Server and terminal server environments.
Good knowledge of networking and security technologies, including firewall platforms (Fortigate, Meraki), VPN, network segmentation, routing and switching.
Experience with infrastructure and operations tools, such as VEEAM (including immutable backups), Mailstore, NoSpam Proxy, Proxmox, Postgres, NinjaOne RMM, Linux and HAProxy.
High level of customer orientation and sense of responsibility.
Languages: German: C1/C2; English: B2.
What you receive
Flexibility for a healthy work-life balance: Optional 4-day work week, giving you more time for personal activities.
Hybrid working model: When you’re not on-site with one of our customers, you can work from a location of your choice.
Focus on your professional growth: With a dedicated training budget, you can actively shape and develop your career.
Strong team spirit: In our employee surveys, team spirit consistently ranks as the most valued aspect of our culture. You’ll work in an environment where colleagues actively support and empower each other.
Time to recharge: You’ll receive 30 days of paid vacation.
Looking for a break? We support your personal goals and offer the possibility of a sabbatical.
Location: New York
Workplace: Hybrid
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
ABOUT THE ROLE:
We are seeking a highly analytical, results-driven Senior FP&A Analyst to join our Corporate FP&A team. This role sits at the intersection of financial planning, investor relations analytics, and strategic finance, with direct exposure to M&A evaluation, capital markets communications, and top-line performance modeling for a public SaaS company. You will work closely with senior leadership and the CFO's office to shape how the company communicates its financial story to the Street, the Board, and prospective transaction counterparties.
WHAT YOU WILL DO AT UIPATH:
• Help design and maintain a long-term financial model projecting UiPath's future
fiscal year top-line metrics, including ARR movements such as new business,
expansion, contraction, and churn, with sensitivity analysis suitable for board and
investor scenarios.
• Build and refine SaaS valuation and benchmarking frameworks (ARR growth,
NRR/DBNRR, Rule of 40, magic number, CAC/LTV) to support investor relations
messaging and peer comparisons against public SaaS and enterprise software
comparables.
• Support M&A activity including target screening, financial due diligence,
accretion/dilution and synergy modeling, and integration of acquired ARR and
revenue streams into consolidated top-line forecasts.
• Create and implement innovative forecasting methodologies across a variety of top-
line models, adaptable to inorganic growth scenarios and changes in business mix.
• Analyze KPIs related to product and sales performance, developing new analyses to
assess business health and translate operating metrics into the language used by
equity analysts and institutional investors.
• Prepare board decks, earnings materials, and investor relations presentations,
working with IR and the CFO to ensure numbers translate cleanly into external
narrative on a monthly and quarterly cadence.
• Own quality assurance on all board-level and external financial communications,
ensuring consistency between internal models, public disclosures, and any
transaction-related materials.
• Partner cross-functionally with Corporate Development, Treasury, and Legal on
deal-related financial analysis as M&A opportunities arise.
WHAT YOU WILL BRING TO THE TEAM:
• Bachelor's degree in Finance, Accounting, Business, Economics, or related field; 2-
4 years of relevant experience in FP&A, investment banking, equity research,
corporate development, or transaction advisory.
• Strong financial modeling skills, including exposure to SaaS metrics (ARR,
NRR/DBNRR, billings, FCF) and M&A analysis (valuation, accretion/dilution, synergy
modeling) a plus.
• Mastery of MS Office (Excel, PowerPoint), with demonstrated ability to build
complex, audit-ready financial models under tight deadlines.
• Strong written and oral communication skills, with the ability to translate
quantitative analysis into clear, board- and investor-ready narrative.
• Organized, analytical, motivated, curious, resourceful, flexible, and collaborative,
with the judgment to handle market-sensitive and confidential information.
• A self-starter with a proactive attitude who seeks out opportunities for themselves
and the team.
• Strong project and time management skills, comfortable operating in a fast-paced,
deadline-driven, publicly-traded company environment.
#LI-BS1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Remote-Mexico City
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
We are seeking a Revenue Operations Analyst who can provide strategic partnership and operational expertise to support the continued growth of our enterprise business. Revenue Operations at UiPath partners closely with sales leadership to execute against our revenue targets, deliver meaningful insights to inform critical decision-making, and collaborates with cross functional teams to identify and implement strategies, programs, and processes to generate consistent and scalable growth.
WHAT YOU'LL DO AT UIPATH
- Partner with sales leadership to identify opportunities and present actionable insights to increase sales productivity and improve operational efficiency
- Design, document, and implement strategic initiatives to enhance productivity, optimize revenue and elevate our go-to-market execution teams.
- Contribute to global process and workflow improvement projects that promote efficiencies within our revenue processes
- Participate in annual planning activities including territory mapping, quota assignment and headcount / organizational management
- Drive operational excellence and rigor across forecasting and other critical GTM processes
- Work in key sales process applications including but not limited to SFDC, Tableau, and Clari
- Develop executive level presentations that analyze business and sales activities and achievements
- Provide ongoing analysis and development of scalable and controlled business processes & playbooks
- Cultivate relationships with cross-functional teams such as Product, Marketing, Commercial Desk, Sales Technologies, and Finance
WHAT YOU'LL BRING TO THE TEAM
- 3+ years of relevant experience in consulting or revenue/sales operations
- Strong working experience with Salesforce
- Strong experience with MS Excel and PowerPoint
- Strong project management, planning, and organization skills
- Strong analytical skills and a creative approach to problem solving
- Outstanding interpersonal and communication skills, and the ability to work effectively in a fast-paced environment
- Experience within a SaaS company, startup environment or similar rapidly-growing enterprise strongly preferred
#LI-KS6
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Задачи:
- Работа по интеграции и внедрению продукта на серверах клиентов (on-premise)
- Разработка новой функциональности, поддержка продукта
- Работа с API
- Деплоймент на Linux, Windows
- Взаимодействие с командой ML-инженеров по обработке и подготовке данных
Требования:
- Хорошая алгоритмическая подготовка
- Знание Python
- Пользовательский опыт работы с Linux и навыки работы с командной строкой
- Обязательно желание развиваться в будущем в роли ML-инженера
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This dynamic and engaging role does not fit the average definition of Desktop Support. For SIE, the Studio IT Support Specialist possesses a mix of skills and experience often found in desktop support, helpdesk support, and limited system administration roles. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology.
This is a customer service role and fundamental to its success is building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service. The ability to think strategically at a fast pace, troubleshoot accurately while navigating interdependent system relationships - all while driving multiple projects to successful completion in tight, shifting deadlines is the reality of this position.
Please note, flexibility is possible, but this is considered primarily an in-person role, reporting daily to offices located in Playa Vista, California.
Responsibilities
Provides helpdesk-level coverage and support for internal clients. Coordinates, diagnoses, and troubleshoots incoming employee requests for support according to established process
Solve technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Collaboration with remote sites expected and encouraged
Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel
Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support
Perform first and second level support and troubleshooting for workstation and mobile systems
Interface directly with end users in peril, lead and resolve incidents in an efficient manner, maintaining the highest levels of customer support and response and documentation
Establish and maintain direct relationships with business units as a support resource and contributing member of the production teams
Organize the unorganized, communicate thoroughly and effectively in both written and spoken forms across the organization
Work proactively to determine potential issues existing in the environment. Apply performance tuning techniques where applicable
Research new trends and technologies leading to testing and justification for deployment
Be available off hours for scheduled, week-long on-call rotation, which will include system maintenance and emergencies
Perform inventory management of team resources; apply workstation build technologies; configure and manage user account provisioning and permissions
Be eager to grow and develop new skills and tackle special projects as needed
Required Skills
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully
Strong in client hardware and software; strong email/messaging troubleshooting experience; mid to advanced-level understanding of Windows OS
Skilled in Microsoft Office Suite and other production software packages (Adobe, Maya, Zbrush, Visual Studio, etc.)
Must understand and communicate system concepts to end users and technical teams
Familiar with the concepts behind a distributed build system; familiarity with enterprise storage technologies (SAN, NAS, iSCSI) – NetApp, EMC, HDS ideal; basic networking skills; knowledge of security concepts and industry best practices
Ability to interact effectively with others on varying technical competency, vendors, management, and staff
Manages competing demands and changes approach or method to best fit the situation
Takes responsibility for own actions; Keeps commitments; Commits to required work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is actively available to respond when needs arise
Volunteers readily, undertakes self-development activities and seeks increased responsibilities; asks for and offers help when needed
Operates across multiple projects concurrently and assumes responsibility for implementation of projects
Preferred Experience
Linux and Mac OS experience are both a strong plus
Appreciation and experience in platform/computer/video gaming is preferred!
#LI-SMS
#LI-AM1
Avoid Recruitment Scams/Phishing Attempts:
Please be aware that any official outreach in response to your application will always be done from a
@sony.com email address
. Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying.
Anyone using an email that is not @sony.com is
not affiliated with us
and should be
reported
either
via the platform they are contacting you on
or
directly to your email service
as a phishing attempt/scam.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$86,000
—
$129,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We are looking for a Head of Customer Growth to build and lead the operating system that helps RevenueCat customers become better app businesses.
This is broader than a traditional Customer Success role. It combines strategic account coverage, app-growth judgment, specialist advisory, customer education, product adoption, and scalable enablement. The goal is not to give every customer the same high-touch service. It is to identify where RevenueCat can create disproportionate value, deploy the right kind of help, and turn every successful customer intervention into knowledge that benefits the rest of the customer base.
You will lead a multi-lane Customer Growth function spanning the CSM team, Growth Advisory, Growth Advocacy, and the emerging Customer Enablement function. The CSM Team Lead will own daily CSM execution. You will set the strategy, operating model, talent bar, investment plan, and measures of success for the function as a whole.
For our highest-value customers, this means deep account context, growth diagnosis, stakeholder mapping, product-adoption strategy, technical-account coordination, and clear next-step ownership. For high-potential customers, it means identifying them early and providing the right help before revenue has fully materialized. For customers with specific growth bottlenecks, it means bringing in the right specialist. For the broader customer base, it means scalable education through Growth Advocates, lifecycle guidance, office hours, playbooks, templates, product nudges, and eventually dynamic next-best-action systems.
Your job is to make Customer Growth one operating system rather than a collection of disconnected activities.
WHY WE ARE HIRING FOR THIS ROLE NOW
RevenueCat serves tiny indie apps, fast-growing startups, games, media companies, health and fitness apps, AI products, marketplaces, and some of the most sophisticated consumer app businesses in the world.
The app market is top-heavy, so the human touch must be allocated deliberately. At the same time, a customer that is small today may become strategically important very quickly. Contract status and current revenue are necessary signals, but they are not sufficient.
We already have many of the ingredients: CSMs, a CSM Team Lead role, Growth Advocates, Customer Growth Advisory specialists, Product, Support, Marketing, Sales, TAM, Data, and one of the richest datasets in app monetization. We need a leader who can turn those ingredients into a coherent function.
WHAT YOU WILL BE RESPONSIBLE FOR
- Own Customer Growth strategy across the full customer base. Define how RevenueCat helps customers grow after they begin using the product, including named accounts, high-potential customers, specialist-assisted customers, scaled customers, and the long tail.
- Build segmentation and coverage. Use current value, future potential, adoption, intent, growth moments, risk, and strategic importance to decide who receives named CSM coverage, time-bound help, specialist advisory, scaled education, product-led guidance, or monitoring.
- Lead through the CSM Team Lead. Set the bar for customer context, account strategy, stakeholder management, growth diagnosis, adoption planning, commercial awareness, and follow-through. Develop the Team Lead and create a strong leadership bench rather than becoming the permanent CSM manager.
- Identify high-potential customers early. Work with Data, Product, Sales, Marketing, and Support to find customers with meaningful future potential before revenue alone makes them obvious.
- Govern Growth Advisory. Define intake, qualification, expected impact, output quality, follow-through, and reuse. Specialists should be deployed against specific high-value problems rather than become general-purpose consulting capacity.
- Make Growth Advocacy a customer-education channel. Ensure Growth Advocates turn real customer learning into authoritative one-to-many education for existing customers and the broader app ecosystem.
- Build Customer Enablement and Scaled Growth. Create the roadmap for lifecycle programs, templates, office hours, documentation, automation, product nudges, and next-best-action guidance.
- Drive meaningful product adoption. Partner with Product and Product Marketing so customers adopt RevenueCat capabilities in ways that help them win, rather than merely increasing feature activity.
- Create clear cross-functional decision rights. Define how Customer Growth works with Sales, TAM, Support, Product, Marketing, and Data without turning CSMs into AEs, TAMs into a catch-all, or collaboration into meeting theater.
- Build the customer-insight loop. Repeated customer questions should become product improvements, enablement, playbooks, benchmarks, documentation, lifecycle programs, and market education.
- Own the function. Set metrics, operating cadences, headcount plans, budget, organization design, executive communication, and the talent bar across Customer Growth.
WHAT SUCCESS LOOKS LIKE
WITHIN THE FIRST MONTH
- Meet directly with at least 15 customers across different sizes, growth stages, product footprints, and monetization models—including high-value, high-potential, at-risk, and scaled customers.
- Take point on at least two live customer-growth situations. Work alongside the CSM, Advisory, TAM, Support, or Product partner to diagnose the problem, agree ownership, and move each customer to a concrete next milestone.
- Ship at least one no-regrets improvement to a broken handoff, account motion, Advisory route, or customer experience rather than waiting for a complete strategy.
- Establish a clear operating agreement with the CSM Team Lead and act on urgent customer, talent, or ownership issues.
- Build a working view of the team, coverage, high-potential misses, lane boundaries, and metrics—deep enough to make decisions, without allowing analysis to delay action.
WITHIN THE FIRST THREE MONTHS
- Act as executive sponsor for a small set of strategically important or high-potential customers and personally lead at least two customer-growth interventions through a measurable milestone.
- Put the first version of segmentation and coverage into production on real accounts, then revise it from evidence.
- Run decision-oriented account reviews and a working Growth Advisory intake and follow-through motion.
- Ship the first scaled education or Customer Enablement program based on a repeated customer need.
- Make the first material changes to ownership, operating cadence, or talent where the current model is not working.
- Establish a customer-insight loop that turns frontline evidence into owned Product, education, lifecycle, or process actions.
WITHIN THE FIRST SIX MONTHS
- Maintain direct customer contact every week and own selected executive relationships while leading the wider system through the CSM Team Lead and specialist leaders.
- Operate a functioning multi-lane Customer Growth model with clear owners, live handoffs, and visible outcomes across CSM, Growth Advisory, Growth Advocacy, and Customer Enablement.
- Have the CSM Team Lead independently owning daily CSM execution, coaching, and account quality.
- Demonstrate measurable results from customer interventions and show that repeated one-to-one work is becoming reusable Advisory output, education, enablement, or product insight.
- Have shipped multiple scaled programs and made concrete hiring or investment decisions for the function.
WITHIN THE FIRST TWELVE MONTHS
- RevenueCat has a trusted, actively used system for serving high-value, high-potential, specialist-assisted, and scaled customers.
- Customer Growth produces measurable improvement in customer outcomes, meaningful product adoption, account health, renewal readiness, expansion quality, and customer revenue outcomes.
- The Head remains directly connected to customers and is a trusted executive partner for selected strategic accounts.
- The best customer work consistently becomes reusable product, education, and market leverage.
- The function has a strong leadership bench and a record of shipping improvements without waiting for perfect information.
WHAT YOU WILL NEED TO BE SUCCESSFUL
- Approximately 10 or more years in Customer Success, Customer Growth, strategic accounts, Growth Advisory, product growth, lifecycle, monetization, or an adjacent customer-facing function.
- Five or more years leading customer-facing teams, including managers, senior team leads, or specialist groups.
- Evidence of owning an entire function or multi-lane operating model, not only managing an individual CSM team.
- Experience building or materially rebuilding segmentation, coverage, strategic-account, adoption, health, advisory, or scaled-customer systems.
- Strong commercial judgment around NDR, renewal risk, expansion influence, customer value, and executive alignment.
- Credibility with mobile apps, app monetization, in-app purchases, paywalls, checkout, pricing and offers, lifecycle, retention, experimentation, analytics, or a closely adjacent domain.
- Enough product and technical fluency to lead around a developer-facing platform while preserving clear ownership for TAM, Support, and Engineering.
- Experience managing both generalists and specialists.
- Evidence of turning repeated one-to-one work into scalable systems.
- Strong written communication, directness, and remote-first operating habits.
- Evidence of hiring, coaching, performance management, and raising the leadership and talent bar.
IDEALLY, YOU
- Have led CSMs and advisory, education, lifecycle, or enablement teams together.
- Have scaled a customer-facing function through a major company-growth stage.
- Have worked in a hybrid self-serve, product-led, and enterprise business.
- Have firsthand experience as an app operator, growth leader, founder, or consultant.
- Have built product-led or tech-touch Customer Success programs.
- Have helped productize or commercialize an advisory or professional-services capability.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We are looking for a Head of Sales to build and lead the commercial system that converts RevenueCat's market position, product signals, and customer demand into dependable revenue, regardless of that revenue coming in the form of an immediate contract, a self-serve credit-swipe, or long-term expansion.
In the ‘app monetization platform’ category, RevenueCat currently has about a 90% marketshare, ranging from the biggest apps in the world (ChatGPT, Ladder, VSCO) to a long tail of 100,000+ indies and startups vying to make it big. We only power roughly 25% of in-app revenue, though: The majority of apps still tries to build this themselves. Your job will be to show them the error of their ways. Not (just) to close a deal, but because we truly, deeply believe we will help them make more money.
As the Head of Sales, you’ll lead the AE and Sales Engineering teams, bringing both teams together in a single, well-oiled machine. You’ll set the functional strategy, develop talent, own forecasting and results, and you’ll personally help move important opportunities forward without becoming the required manager or closer on every deal.
WHY WE ARE HIRING FOR THIS ROLE NOW
We have more opportunities than the current team can consistently identify, prioritize and pursue.
Our reputation and market position produce consistent touch points with the majority of potential prospects, without those touch points turning into economic opportunities. At the same time, we’re rapidly expanding into new markets and product areas that need more proactive sales support than we can deliver.
We need a leader who can make several motions work together without forcing them into one generic process:
- Complex evaluations involving technical, business, security, legal, and procurement stakeholders.
- Faster mid-market opportunities that require strong qualification and commercial momentum.
- Self-exploration where customer behavior reveals an opportunity before a formal handraise.
- Carefully researched outbound engagement with app businesses where RevenueCat has a specific reason to be useful.
- Partner-sourced and selected regional motions whose economics must be demonstrated before they are scaled.
The foundations exist: Account Executives, Sales Engineers, product and usage data, a respected brand, Growth Marketing, Partnerships, Revenue Operations, Product, Finance, and Customer Growth. This role will turn those ingredients into a successful Sales function.
WHAT YOU WILL BE RESPONSIBLE FOR
- Own the function. Set goals, metrics, operating cadences, headcount plans, budget, organization design, executive communication, and the performance bar across Sales.
- Build a multi-motion Sales system. Define how strategic, mid-market, product-led, outbound, partner, and regional opportunities are identified, qualified, staffed, and advanced, across a growing product portfolio.
- Create qualified pipeline beyond inbound. Develop focused account and outbound programs grounded in customer evidence, specific use cases, market events, and product signals rather than undifferentiated prospecting.
- Close the coverage gap. Ensure high-potential product usage, sign-ups, inbound requests, support interactions, and target-account signals quickly result in a named owner and an intentional next action.
- Build the team. We have good building blocks in place but the team needs to be significantly expanded to take on our current scale. Hire and developer exception talent, and define what makes a great sales team member at RevenueCat.
- Remain close to customers. Participate in customer conversations every week and personally lead or support opportunities with unusual economic, technical, or organizational complexity.
- Make the forecast useful. Establish definitions and inspection habits that distinguish real, qualified opportunity value from incomplete records, existing usage conversions, renewals, total contract value, or loosely influenced demand.
- Help shape pricing and packaging. Bring a clear Sales point of view to cross-functional pricing and packaging decisions, using customer evidence to advocate for structures that support value, adoption, and durable growth.
- Get cross-functional collaboration right. Define how Sales works with Customer Growth, Partnerships, Marketing, Finance, Revenue Operations, Product, Engineering, TAM, and Support without creating duplicate account ownership or executive rescue as the default operating model.
- Create learning from every deal. Turn repeated discovery patterns, objections, migrations, wins, and losses into better playbooks, reusable assets, Product evidence, and team training.
WHAT SUCCESS LOOKS LIKE
We help even more apps make even more money, without turning Sales into the standard SaaS “spray and pray” factory
WHAT YOU WILL NEED TO BE SUCCESSFUL
- 5+ Year of experience leading Sales in a technically complex B2B environment, including responsibility for managers or senior team leads as well as individual contributors.
- Success across multiple distinct motions such as strategic enterprise, mid-market, product-led Sales assistance, focused outbound, channel, or regional selling.
- Experience creating qualified pipeline rather than depending entirely on inbound demand or a large SDR organization.
- Enough product and technical fluency to talk to Engineering about a possible migration without relying on Sales Engineering for every conversation.
- Fluency with pipeline inspection, forecasting, conversion data, capacity planning, and performance management.
- Evidence of hiring, coaching, developing leaders, raising standards, and making difficult talent decisions.
- Strong cross-functional collaboration with Product, Engineering, Marketing, Finance, Operations, Partnerships, and post-sale teams.
- A desire to stay personally engaged with customers and live commercial work as the organization grows (and an understanding of why this matters).
IDEALLY, YOU
- Have worked in a product-led or usage-based business where self-service remains an important customer path.
- Understand app infrastructure, payments, monetization, developer platforms, or another domain with meaningful implementation complexity.
- Have built a productive Account Executive and Sales Engineering partnership.
- Have experience with partner-sourced, international, or regional programs.
- Have sold to buying groups spanning engineering, product, growth, finance, security, legal, and procurement.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey runs on a fleet of Macs and Windows devices, and every one of them is the front door to how each Harvey employee does their work. We're seeking a Senior Systems Engineer to own client engineering end to end - Jamf, Intune, Autopilot, Okta device trust, and more, and the automation that ties them together. This is the person who decides how a laptop gets built, secured, patched, recovered, and retired, and who makes those decisions hold up as we scale across offices globally.
The ideal candidate has run a production device management environment at scale and can move between writing the deployment tooling, debugging a broken enrollment, and pushing for improvements to policy, process, and systems along the way.
WHAT YOU'LL DO
- Own the endpoint platform. Jamf Pro for macOS, Intune and Autopilot for Windows, and the mobile fleet alongside them. You set configuration standards, patching cadence, and compliance baselines in partnership with Security, and you're accountable for the fleet actually meeting them.
- Engineer the device lifecycle. Zero-touch provisioning through Apple Business Manager and Autopilot, automated onboarding and offboarding, hardware refreshes, DLP, and forensics. Where the lifecycle still depends on someone remembering to do something, replace that with code.
- Build the automation the fleet runs on. Most of this role's leverage comes from tooling - Python and scripts against Jamf, Intune, and Okta APIs, event-driven workflows, and self-service that lets employees fix their own problems.
- Partner with Security on endpoint posture. Work directly with Security on endpoint policies, EDR coverage, device trust and Okta FastPass, disk encryption and key escrow, browser management, and more.
- Be the final escalation for endpoint issues. IT Operations handles tier 1 and 2 globally; the problems that reach you are the strange ones. You'll fix them, and then fix the class of problem so the next person doesn't file the ticket.
- Support a global, in-person-heavy company. Harvey has offices across the US, EMEA, and APAC. You'll build for time zones you aren't in, and document and train the team well enough that someone in each location can resolve issues independently.
WHAT YOU HAVE
- Minimum 5 years in endpoint, client, or IT systems engineering, including direct ownership of a macOS MDM environment at 1000+ devices.
- Deep hands-on Jamf experience, plus real Windows management experience via Intune, Autopilot, and Entra.
- Strong scripting and automation ability in Python, Bash, or Swift, with a track record of building tooling against vendor APIs rather than clicking through admin consoles.
- Working fluency with an IdP, Okta preferred, covering SSO, MFA, device trust, and how identity and endpoint policy interact.
- Strong communication and stakeholder management skills, especially with non-technical teams.
- Ability to thrive in a fast-paced, high-growth, and global environment.
BONUS POINTS:
- Experience running endpoint security tooling in a production environment - CrowdStrike or equivalent EDR, managed Chrome Enterprise, DLP.
- Endpoint work inside a compliance program (SOC 2, ISO 27001).
COMPENSATION
$153,000 - $210,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey runs on a fleet of Macs and Windows devices, and every one of them is the front door to how each Harvey employee does their work. We're seeking a Senior Systems Engineer to own client engineering end to end - Jamf, Intune, Autopilot, Okta device trust, and more, and the automation that ties them together. This is the person who decides how a laptop gets built, secured, patched, recovered, and retired, and who makes those decisions hold up as we scale across offices globally.
The ideal candidate has run a production device management environment at scale and can move between writing the deployment tooling, debugging a broken enrollment, and pushing for improvements to policy, process, and systems along the way.
WHAT YOU'LL DO
- Own the endpoint platform. Jamf Pro for macOS, Intune and Autopilot for Windows, and the mobile fleet alongside them. You set configuration standards, patching cadence, and compliance baselines in partnership with Security, and you're accountable for the fleet actually meeting them.
- Engineer the device lifecycle. Zero-touch provisioning through Apple Business Manager and Autopilot, automated onboarding and offboarding, hardware refreshes, DLP, and forensics. Where the lifecycle still depends on someone remembering to do something, replace that with code.
- Build the automation the fleet runs on. Most of this role's leverage comes from tooling - Python and scripts against Jamf, Intune, and Okta APIs, event-driven workflows, and self-service that lets employees fix their own problems.
- Partner with Security on endpoint posture. Work directly with Security on endpoint policies, EDR coverage, device trust and Okta FastPass, disk encryption and key escrow, browser management, and more.
- Be the final escalation for endpoint issues. IT Operations handles tier 1 and 2 globally; the problems that reach you are the strange ones. You'll fix them, and then fix the class of problem so the next person doesn't file the ticket.
- Support a global, in-person-heavy company. Harvey has offices across the US, EMEA, and APAC. You'll build for time zones you aren't in, and document and train the team well enough that someone in each location can resolve issues independently.
WHAT YOU HAVE
- Minimum 5 years in endpoint, client, or IT systems engineering, including direct ownership of a macOS MDM environment at 1000+ devices.
- Deep hands-on Jamf experience, plus real Windows management experience via Intune, Autopilot, and Entra.
- Strong scripting and automation ability in Python, Bash, or Swift, with a track record of building tooling against vendor APIs rather than clicking through admin consoles.
- Working fluency with an IdP, Okta preferred, covering SSO, MFA, device trust, and how identity and endpoint policy interact.
- Strong communication and stakeholder management skills, especially with non-technical teams.
- Ability to thrive in a fast-paced, high-growth, and global environment.
BONUS POINTS:
- Experience running endpoint security tooling in a production environment - CrowdStrike or equivalent EDR, managed Chrome Enterprise, DLP.
- Endpoint work inside a compliance program (SOC 2, ISO 27001).
COMPENSATION
$153,000 - $210,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Porto, Portugal
Workplace: none
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a work student
and help our customers solve their IT challenges while delivering an outstanding customer experience.
Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries.
Assist customers with topics such as software usage, licensing, subscriptions, invoicing, and account management.
Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience.
Support customers in understanding and effectively using our software solutions.
Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience.
Contribute to delivering a high-quality customer experience by building strong relationships with our customers.
Requirements
Fluent in
French and English
; additional languages are a plus.
Strong interest in technology, software, and IT environments.
Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise.
Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset.
Comfortable working with Windows and macOS environments and learning new technologies.
Ability to support customers across various topics, including technical inquiries, licensing, subscriptions, invoicing, and account-related requests.
Strong analytical skills with the ability to balance technical and administrative tasks.
Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
Self-motivated, curious, and eager to continuously learn and develop.
Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage.
What we offer
The contract location will be
Porto, Portugal
Make an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business!
Fixed Contract with trust based working hours
Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas
Hungry for knowledge? Our TeamViewer Library offers a wide range of industry-related books selections, and our E-Learning Center is available 24/7
We truly live and celebrate our cultural diversity! Our colleagues come from more than 70 countries and speak more than 40 languages
We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings
Attractive workstations with modern and ergonomic equipment, fruits, soft drinks, sports offerings and many other corporate benefits wait for you!
Our students are the potential employees of "tomorrow" - After your studies, you will have good chances of starting a full-time job
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
New York
Можно работать из любой страны
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоseniorMariaDB does not sponsor work visas or relocation
УдалённоseniorRemote - Bulgaria; MariaDB does not sponsor work visas or relocation
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Germany
ГибридseniorNew York
УдалённоRemote-Mexico City
United States, Los Angeles, CA
УдалённоheadEMEA
УдалённоheadEMEA
ГибридseniorSan Francisco; You'll build for time zones you aren't in, and document and train the team well enough that someone in each location can resolve issues independently
ГибридseniorNew York; You'll build for time zones you aren't in, and document and train the team well enough that someone in each location can resolve issues independently