Location: Argentina
About Our Client
Our Client is a fast-growing vehicle shipping and logistics company redefining how people move vehicles across North America. Their digital ecosystem includes high-converting landing pages, advanced tracking systems, and SEO-driven content. We’re looking for people who combine technical precision with creative execution to help us build the future of vehicle logistics.
The Role
We’re looking for a WordPress Developer with a strong UX focus who can design, build, and optimize websites and landing pages that convert. You’ll manage site performance, implement automations, and ensure every experience is seamless, responsive, and visually aligned with our brand. This is a hands-on role that blends web development, UX, and marketing technology.
Key Responsibilities
· Develop, maintain, and optimize WordPress websites including custom themes, landing pages, and campaign microsites.
· Build and integrate automation systems such as booking forms, CRMs, APIs, and lead capture workflows.
· Apply UX principles to ensure designs are intuitive, accessible, and conversion-focused.
· Ensure all pages meet Core Web Vitals, mobile-first design, and accessibility standards.
· Implement and troubleshoot HTML, CSS, JavaScript, and PHP elements.
· Manage GA4, Google Tag Manager, and Search Console for accurate tracking and event setup.
· Configure and test conversion tracking and analytics integrations.
· Maintain consistent branding, formatting, and responsiveness across all pages.
· Execute technical tasks such as redirects, schema markup, site migrations, and caching improvements.
· Collaborate with marketing and design teams to bring new campaigns to life quickly and effectively.
Requirements
· 3–5 years of hands-on experience in WordPress development and UX design.
· Expert in HTML, CSS, JavaScript, and PHP with the ability to build and troubleshoot custom code.
· Experience developing custom themes and integrating third-party tools or CRMs like HubSpot or Salesforce.
· Familiar with Elementor, Oxygen, or similar page builders.
· Knowledge of GA4, GTM, Search Console, and event-based tracking.
· Skilled in optimizing Core Web Vitals, structured data, and site performance.
· Familiar with CDN management, caching, DNS, and SSL.
· Proactive problem-solver who works independently and documents processes clearly.
· Excellent communication skills and collaboration mindset.
· (Bonus) Experience with n8n, Zapier, or other automation platforms.
· (Bonus) Background in automotive, logistics, or B2B industries.
Tools You’ll Use
WordPress | GA4 | Google Tag Manager | Google Search Console | HubSpot | SEMrush | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation
· Full-time remote position with flexible working hours.
· Opportunity to build and optimize the digital foundation of a growing brand.
· A collaborative environment focused on innovation, UX, and automation.
· Room for growth into senior technical or marketing strategy roles.
How to Apply
To apply, please include examples of live websites or projects showcasing your development and UX work.
Location: Uruguay; Costa Rica; El Salvador; Peru; Ecuador
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: Mexico
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: Colombia
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: Brazil
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: Argentina
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Birmingham, United States
Position Summary
The Process Engineer is responsible for the development and delivery of process engineering design packages on time, within budget, and to the highest standards of quality. This role requires technical excellence in process design and coordination, as well as the ability to interface with clients, lead design efforts, and support field execution.
Ideal candidates will have broad industrial experience and the versatility to work across multiple sectors within a fast-paced, project-driven EPC environment.
Key Responsibilities
Promote a culture of safety, incorporating safety-related design principles into all process engineering work.
Plan, organize, and oversee process engineering activities, ensuring quality, schedule adherence, and budget performance.
Develop process design criteria, PFDs, P&IDs, mass and energy balances, and hydraulic calculations.
Specify and size process equipment, prepare data sheets, and assist with bid package development and technical bid evaluations.
Coordinate with clients to develop and clarify scope, design requirements, and technical expectations.
Interface with project management, construction, and other disciplines (mechanical, electrical, civil, controls) to ensure integrated project delivery.
Support estimating and proposal development, providing process scope, deliverables, and preliminary design data.
Review vendor documents and reconcile against process design documentation for technical alignment.
Perform and check engineering calculations, reports, and design studies to ensure accuracy and compliance with applicable codes and standards.
Participate in HAZOPs, design reviews, and constructability sessions to ensure safe, operable, and maintainable designs.
Provide field support during construction, startup, and commissioning, including troubleshooting and performance testing.
Assist with process optimization and system reliability improvements based on operational feedback.
Qualifications
Bachelor’s degree in Chemical, Mechanical, or Process Engineering from an accredited institution (Master’s preferred).
5–30+ years of progressive process engineering experience on heavy industrial projects in EPC or plant environments.
Demonstrated experience in PFD/P&ID development, heat and material balances, equipment specification, and process simulation.
Strong familiarity with industry codes, standards, and safety regulations (ASME, API, NFPA, OSHA).
Experience in pulp & paper, chemical, manufacturing, or power facilities strongly preferred.
Proficiency with process simulation software (Aspen Plus, HYSYS, AFT Fathom/Arrow, etc.) and design tools (AutoCAD, SmartPlant P&ID, or MicroStation).
Excellent communication and leadership skills with the ability to guide junior engineers and collaborate across disciplines.
Professional Engineer (PE) registration preferred or ability to obtain.
Willingness to travel for project-related activities as required.
Compensation and Benefits
Competitive compensation based on experience and project role.
Full-time employees are eligible for comprehensive benefits, including health, dental, vision, 401(k), and paid time off.
Contract roles available for senior professionals seeking project-based flexibility.
Why Join Us
Contribute to major design/build industrial projects that shape North America’s infrastructure.
Join a team recognized for technical excellence, innovation, and construction integration.
Thrive in a safety-first culture that values teamwork, accountability, and career development.
Location: Birmingham, United States
Position Summary
The Mechanical Engineer/Designer is responsible for developing and executing mechanical and piping designs for large industrial facilities. This role involves preparing design deliverables, performing calculations, coordinating with multidisciplinary teams, and supporting field activities during construction and commissioning.
Successful candidates will have strong technical experience in equipment design, plant layout, and mechanical systems within an EPC or heavy industrial environment.
Key Responsibilities
Develop and prepare mechanical design packages including equipment layouts, general arrangements, and detailed drawings.
Perform mechanical calculations, such as equipment sizing, stress analysis, and load evaluations.
Specify and design process and utility equipment—including pumps, tanks, pressure vessels, heat exchangers, fans, and compressors.
Review and interpret PFDs, P&IDs, and vendor drawings to ensure proper integration of equipment and piping systems.
Prepare equipment data sheets and technical specifications for procurement and perform technical bid evaluations.
Coordinate with process, structural, electrical, and controls teams to ensure system alignment and constructability.
Participate in 3D model reviews, design reviews, and HAZOPs as required.
Develop installation details and support designs in collaboration with piping and civil teams.
Assist with material take-offs (MTOs), cost estimates, and project proposals.
Provide field support during construction and startup, including inspection, troubleshooting, and as-built documentation.
Ensure all designs adhere to applicable industry codes and standards (ASME, API, ANSI, NFPA, OSHA, etc.).
Promote a safety-first mindset and incorporate safe design principles into every project.
Qualifications
Bachelor’s degree in Mechanical Engineering or equivalent technical degree (Design diploma or Associate’s acceptable for Designer-level roles).
5–30+ years of experience in mechanical engineering or design for heavy industrial projects (EPC preferred).
Proficiency in 3D modeling and design tools such as AutoCAD, Plant 3D, CADWorx, SmartPlant 3D, or SolidWorks.
Experience developing equipment layouts, piping supports, and mechanical installation details.
Strong understanding of rotating and static equipment, material selection, and fabrication methods.
Knowledge of industry codes and standards (ASME Section VIII, API 610/650, ANSI, NFPA).
Excellent communication skills and ability to work collaboratively with multi-discipline teams.
Professional Engineer (PE) license preferred or ability to obtain (for Engineer-level roles).
Willingness to travel for field work or construction support as needed.
Preferred Qualifications
Experience in pulp & paper, chemical, power, or manufacturing facilities.
Background in design/build EPC environments.
Familiarity with 3D scanning, BIM coordination, or Navisworks Review.
Understanding of construction sequencing and field installation methods.
Compensation and Benefits
Competitive pay based on experience and role.
Full-time employees eligible for comprehensive benefits including health, dental, vision, 401(k), and paid time off.
Contract roles available for seasoned professionals seeking project-based opportunities.
Why Join Us
Work on complex, high-value industrial projects across North America.
Join a team that integrates engineering and construction expertise for optimal project outcomes.
Contribute to a safety-first, collaborative, and innovative work environment.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As a Software Engineer on our Site Reliability team at Sierra, you will be responsible for defining and building the foundation of reliability, observability, and scalability across Sierra’s AI-driven infrastructure. You’ll partner closely with our core engineering and product teams to ensure our systems are highly available, efficient, and built for growth.
- Own Sierra’s observability stack—monitoring, alerting, logging, and tracing—to give engineers clear visibility into system health and performance.
- Partner with product and platform engineers to design systems that are reliable and scalable from day one—not as an afterthought.
- Design and implement scalable, reliable, and secure cloud infrastructure (AWS) using Terraform and modern DevOps tooling.
- Improve the reliability and scalability of our LLM deployments, ensuring robust, performant, and cost-effective operation.
- Lead improvements to deployment pipelines, CI/CD tooling, and incident management processes to reduce downtime and response time.
- Define the foundation of SRE practices at Sierra, influencing culture, tooling, and best practices across the engineering org.
WHAT YOU'LL BRING
- 5+ years of hands-on experience in Site Reliability or Infrastructure engineering roles for complex SaaS or cloud-based systems.
- Experience designing for availability, scalability, and reliability at both infrastructure and application layers.
- Deep experience with Terraform, AWS services, container orchestration, and cloud networking (including IAM and VPC architecture).
- Strong background in observability systems (e.g., Prometheus, Grafana, Datadog, or similar).
- Experience working with enterprise customers and familiarity with their compliance and networking needs along with integration patterns.
- Comfortable working in fast-moving environments and collaborating across product, ML, and core engineering teams.
- Degree in Computer Science or a related field, or equivalent professional experience.
EVEN BETTER...
- Experience with LLM infrastructure — optimizing inference performance, managing fine-tuned models, or large-scale model deployment.
- Past experience in an early-stage startup environment, especially defining SRE culture and tooling from scratch.
- Familiarity with incident management automation or self-healing infrastructure patterns.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Argentina
Uptalent.io is a premier global platform connecting exceptional talent from Latin America with innovative companies across the globe. We are currently looking for a Remote Project Architect to focus on projects in California.
Responsibilities
Experience Level:
At least
5+ years in a project architect role
.
Demonstrated experience leading full project lifecycles for U.S.-based projects.
Core Responsibilities:
Oversee project design intent through all phases (SD–CD–CA).
Manage project documentation and ensure coordination among all consultants.
Lead
technical and code compliance reviews
.
Serve as the
main point of contact
for client and internal team coordination.
Supervise job captains and production staff; ensure quality control.
Provide construction administration support (RFIs, submittals, ASIs, etc.).
Requirements
Bachelor's or Master's degree in Architecture or related field.
Minimum of
5 years of experience in architectural design
, with a focus on California projects.
Proficient in architectural software, such as Revit (mandatory), Autocad and SketchUp.
Strong understanding of California building codes, zoning laws, and regulations.
Excellent project management skills with the ability to handle multiple projects simultaneously.
Able to align to California office hours (PST)
Strong communication and interpersonal skills, with the ability to present designs and concepts effectively.
Ability to work independently in a remote setting while collaborating with a virtual team.
Fluency in English (both written and spoken); proficiency in Spanish is a plus.
A portfolio demonstrating your architectural work, especially California-based projects.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Paris, Remote
Workplace: remote
As a Key Account Manager (KAM), you play a decisive role in the growth of 360Learning's business and you will join a team of 5 KAMs (Mid-market). You will be in charge of around 100 accounts (existing customers from 100 to 2,500 employees).
At 360Learning, the KAM role is 80% sales oriented and your goal is to develop your portfolio and generate growth. But, you will not work alone! Client Success Partners and internal experts (digital pedagogy, platform structuring, IT) are in charge of the client’s project monitoring and execution. Collaborating with these teams will be instrumental to succeed in your upsell actions.
We are eager to retain the best talent in our teams, and we will encourage internal moves after 2-3 years of continuous success to build together fulfilling career paths. This KAM Mid-role offers the possibility of moving to a KAM Large position (existing customers from 2,500 to 10,000+ employees).
Within 1 month, you will:
Become a Trello expert and get familiar with our product
Learn to navigate
Convexity
, our working environment
Meet the different teams at 360Learning
Finalize your onboarding
Within 3 months, you will:
Take full ownership of your portfolio of customers
Map accounts and define an account growth strategy, prioritize your portfolio (tiering)
Work closely with our Client Success Partners to gather relevant information about our existing clients, in order to generate upselling
Prepare account reviews with our clients in order to identify areas of development
Conduct presentations and demonstrations of 360Learning
Complete the handover of your portfolio and close 30-50 K€ of new ARR in your first quarter (depending on start date)
Within 6 months, you will:
Ensure accurate reporting of the activity with your coach to optimize the forecast
Be proactive in order to improve business processes
Write complex business proposals and conduct business negotiations
Close 65-85 K€ of new ARR in your second quarter (depending on start date)
Within 12 months, you will :
Prepare, anticipate and ensure the renewal of clients’ contracts
Define action plans to generate upsells
Manage the entire business relationship with the clients
Exceed your targets and be on track to reach the yearly target
The Skills Set
3+ years of experience in an Account Manager or sales-related function (revenue generation with a portfolio of clients)
Previous experiences working in the SaaS industry
Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness
Active listening skills and a team player mindset
Excellent written and verbal communication skills
Fluent French and excellent English (B2+) proficiency
Enthusiasm for our culture explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks:
Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion:
We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility:
Review our CSR Charter:
360learning.com/blog/corporate-social-responsibility-charter
🌎🌏🌍
Culture:
A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey:
https://360learning.com/blog/360learner-journey/
& Convexity Culture:
https://bit.ly/Convexity_360L
🚀👩🏻💻🏆
The Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting Interview with our Key Account Manager Mid Market Coach
Case Study Meeting with our Key Account Manager Mid Market Coach and our VP Mid Market EMEA
Clarification Meeting with our VP Mid Market EMEA
Culture Fit Meeting with our Chief Sales Officer
Offer!
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Barcelona, Spain
Uptalent.io, a leading global platform connecting top-tier talent from Latin America with exciting companies around the world, is currently seeking a Remote Architectural Designer with expertise in Archicad and outstanding Graphic Design capabilities. As a Remote Architectural Designer, you will have the opportunity to work with cutting-edge companies while enjoying the flexibility of remote work. Join Uptalent.io and be part of our mission to connect exceptional talent with innovative organizations.
Responsibilities
Create architectural designs and layouts using Archicad, ensuring adherence to project requirements and standards.
Collaborate with cross-functional teams to understand project scope and deliverables.
Produce high-quality graphic designs, including 2D and 3D renderings, presentations, and marketing materials.
Conduct research and analysis to support design decisions and recommendations.
Ensure accuracy and consistency in design documentation and deliverables.
Requirements
Bachelor's degree in Architecture, Interior Design, or a related field.
Proficient in Archicad software with experience in architectural design and documentation, mainly for Residential Projects.
Previous experience working for the US or European Markets.
Experience in creating high-quality 2D and 3D renderings and presentations.
Knowledge of architectural standards, building codes, and regulations.
Ability to work independently and manage multiple projects simultaneously.
Excellent communication and collaboration skills.
Fluency in English (both written and spoken).
Portfolio showcasing previous architectural work in Archicad
Open to work on Full-Time positions, as well as Part-Time or flexible Per Hour formats.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Buenos Aires, Argentina
Uptalent.io, a leading global platform connecting top-tier talent from Latin America with exciting companies around the world, is currently seeking a Remote Architectural Designer with expertise in Archicad and outstanding Graphic Design capabilities. As a Remote Architectural Designer, you will have the opportunity to work with cutting-edge companies while enjoying the flexibility of remote work. Join Uptalent.io and be part of our mission to connect exceptional talent with innovative organizations.
Responsibilities
Create architectural designs and layouts using Archicad, ensuring adherence to project requirements and standards.
Collaborate with cross-functional teams to understand project scope and deliverables.
Produce high-quality graphic designs, including 2D and 3D renderings, presentations, and marketing materials.
Conduct research and analysis to support design decisions and recommendations.
Ensure accuracy and consistency in design documentation and deliverables.
Requirements
Bachelor's degree in Architecture, Interior Design, or a related field.
Proficient in Archicad software with experience in architectural design and documentation, mainly for Residential Projects.
Previous experience working for the US or European Markets.
Experience in creating high-quality 2D and 3D renderings and presentations.
Knowledge of architectural standards, building codes, and regulations.
Ability to work independently and manage multiple projects simultaneously.
Excellent communication and collaboration skills.
Fluency in English (both written and spoken).
Portfolio showcasing previous architectural work in Archicad
Open to work on Full-Time positions, as well as Part-Time or flexible Per Hour formats.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Mexico City, Mexico
Uptalent.io, a leading global platform connecting top-tier talent from Latin America with exciting companies around the world, is currently seeking a Remote Architectural Designer with expertise in Archicad and outstanding Graphic Design capabilities. As a Remote Architectural Designer, you will have the opportunity to work with cutting-edge companies while enjoying the flexibility of remote work. Join Uptalent.io and be part of our mission to connect exceptional talent with innovative organizations.
Responsibilities
Create architectural designs and layouts using Archicad, ensuring adherence to project requirements and standards.
Collaborate with cross-functional teams to understand project scope and deliverables.
Produce high-quality graphic designs, including 2D and 3D renderings, presentations, and marketing materials.
Conduct research and analysis to support design decisions and recommendations.
Ensure accuracy and consistency in design documentation and deliverables.
Requirements
Bachelor's degree in Architecture, Interior Design, or a related field.
Proficient in Archicad software with experience in architectural design and documentation, mainly for Residential Projects.
Previous experience working for the US or European Markets.
Experience in creating high-quality 2D and 3D renderings and presentations.
Knowledge of architectural standards, building codes, and regulations.
Ability to work independently and manage multiple projects simultaneously.
Excellent communication and collaboration skills.
Fluency in English (both written and spoken).
Portfolio showcasing previous architectural work in Archicad
Open to work on Full-Time positions, as well as Part-Time or flexible Per Hour formats.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Bogotá, Colombia
Uptalent.io, a leading global platform connecting top-tier talent from Latin America with exciting companies around the world, is currently seeking a Remote Architectural Designer with expertise in Archicad and outstanding Graphic Design capabilities. As a Remote Architectural Designer, you will have the opportunity to work with cutting-edge companies while enjoying the flexibility of remote work. Join Uptalent.io and be part of our mission to connect exceptional talent with innovative organizations.
Responsibilities
Create architectural designs and layouts using Archicad, ensuring adherence to project requirements and standards.
Collaborate with cross-functional teams to understand project scope and deliverables.
Produce high-quality graphic designs, including 2D and 3D renderings, presentations, and marketing materials.
Conduct research and analysis to support design decisions and recommendations.
Ensure accuracy and consistency in design documentation and deliverables.
Requirements
Bachelor's degree in Architecture, Interior Design, or a related field.
Proficient in Archicad software with experience in architectural design and documentation, mainly for Residential Projects.
Previous experience working for the US or European Markets.
Experience in creating high-quality 2D and 3D renderings and presentations.
Knowledge of architectural standards, building codes, and regulations.
Ability to work independently and manage multiple projects simultaneously.
Excellent communication and collaboration skills.
Fluency in English (both written and spoken).
Portfolio showcasing previous architectural work in Archicad
Open to work on Full-Time positions, as well as Part-Time or flexible Per Hour formats.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Spain, Remote
Workplace: remote
As a Client Success Partner (CSP) within the Enterprise team, you will support our largest clients in their digital training strategy through the 360Learning platform.
Your mission is to build a strong relationship with the HR executives (CHRO, Chief Learning Officer & Digital Learning Manager) of our clients to develop the usage, adoption & impact of our solution.
Given the complexity of Enterprise clients, you will act as a true facilitator to ensure the renewal of the clients by :
- coordinating the different 360Learning resources (technical, pedagogical,...)
- empowering the client with the Enterprise positioning and vision provided by our solution
Ultimately, you will ensure the renewal or signing of new contracts for accounts listed in your portfolio.
Within one month, you will:
Master our product and Convexity corporate culture
Familiarize yourself with the processes and tools used by our Client Success Partner (CSP) team
Participate in your first customer meetings with other CSP’s from the team
Within three months, you will:
Take over a portfolio of existing customers, for the largest accounts (Enterprise accounts) at 360Learning
Start new projects with prospects and clients
Within six months you will:
Define the learning transformation roadmap with the client and identify the resources needed to achieve them
Define a retro-planning of the initiatives on the solution and vouch for it
Identify and document customer use cases
Develop a relationship of trust between the client and 360Learning, particularly by having direct contact with Top Management teams
Work with the Account Managers to identify new project opportunities to develop the account (up-selling and cross-selling opportunities)
Within twelve months, you will:
Reduce churn by identifying customers at risk and implementing a remedial action plan
Identify strong leaders & advocates within the client’s team
Develop and share good business practices with the entire Client Success team
The Skills Set
3+ years of experience as a Client Success Manager or HR/Learning/Change Management Consulting or Digital Learning Manager
Ability to lead complex and impactful projects in/for Enterprise accounts (more than 2000 employees)
Proven knowledge of the SaaS B2B industry is a plus
Proven interest in the digital industry, education, and e-learning in particular
Excellent interpersonal and communication skills
Fluent French, and excellent English proficiency (B2 minimum)
What We Offer
Compensation:
Package includes base salary and a variable component 📈
Benefits:
Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies
Balance:
Flexible hours, Total work from home possible anywhere in Spain 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic
Diversity.Each
group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter:
360learning.com/blog/corporate-social-responsibility-charter
🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
The Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with a Client Success Partner from our Enterprise team
Case Study with our Director of Customer Success and our Customer Success Entreprise Coach
Clarification Meeting with our Customer Success Operations Manager
Culture Fit Meeting with our Chief Customer Officer
Offer !
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
УдалённоUruguay; Costa Rica; El Salvador; Peru; Ecuador
УдалённоMexico
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
