Location: US - United States
Scopely is looking for a
Live Ops Manager
to join our
MARVEL Strike Force
team in the US and Canada on a remote basis or Mexico City on a hybrid basis.
At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
MARVEL Strike Force
is Scopely's squad-based Hero Collector RPG, housing heroes and villains across the Marvel Universe.
What You Will Do
You will be the operational bridge between Live Ops strategy and high-quality in-game execution. You will gather requirements from the events and monetization teams, translate them into executable plans and configurable designs, and manage work across our Live Ops implementation partner. The role is accountable not only for accurate configuration, but also for ensuring that offers, events, milestones, and rewards remain complementary to the broader strategy and value proposition.
Translate Strategy into Execution:
Turn high-level designs for offers, events, milestones, rewards, and other Live Ops components into clear Jira tickets, configuration specifications, acceptance criteria, and implementation plans
Manage the Implementation Partner:
Prioritize, delegate, and track work across our Live Ops implementation partner, ensuring that owners, dependencies, timing, and escalation paths are clear
Own Execution Readiness:
Maintain a reliable view of upcoming launches, confirm that requirements and assets are complete, and drive issues to resolution before they create player-facing or business risk
Provide Strategic and Value Quality Assurance:
Review configured content for technical accuracy, player value, internal consistency, and alignment with the intended engagement and monetization strategy
Coordinate Across Live Ops:
Gather direction from events and monetization product managers, resolve conflicts across overlapping workstreams, and ensure that individual components reinforce the overall monthly plan
Improve Operating Systems:
Create and refine templates, checklists, documentation, and repeatable workflows that increase implementation speed, reduce errors, and make execution easier to scale
Use Data to Inform Delivery:
Use performance data and player segmentation to understand the intent behind requirements, validate implementation choices, and support post-launch reviews
Accelerate Through Artificial Intelligence:
Use artificial intelligence tools, including Codex and ChatGPT, to develop requirements, analyze data, create documentation, identify inconsistencies, and improve execution quality
What We're Looking For
3+ years experience in live operations, product operations, production, product management, or a comparable execution-focused role in mobile or free-to-play games
A high-ownership, hardworking operating style and a strong desire to grow a career in mobile game product management
Exceptional organization, follow-through, and attention to detail across multiple concurrent deadlines and workstreams
Experience translating ambiguous or high-level direction into precise tickets, requirements, and acceptance criteria; familiarity with Jira is strongly preferred
The judgment to evaluate both configuration accuracy and whether an implementation supports the intended player and business outcomes
Comfort managing external partners or distributed implementation teams through clear delegation, prioritization, feedback, and escalation
Strong analytical skills and comfort using data to inform events and monetization requirements; Structured Query Language (SQL) proficiency is preferred
Demonstrated comfort using artificial intelligence tools to accelerate analysis, documentation, quality assurance, and workflow improvement
Clear written and verbal communication with product, economy, analytics, production, and implementation partners
Bonus Points
Hands-on experience with SQL, BigQuery, Looker, or comparable analytics tools
Experience designing milestone systems, event rewards, or progression-based monetization in a role-playing game or Hero Collector
A deep understanding of the Marvel intellectual property and its player community
Please ensure that the résumé/CV you attach is written in English.
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$91,300
—
$140,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
US - United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below
Location: Remote
Workplace: Remote
ABOUT BUFFER
We create social media and brand-building software for small businesses, creators, and individuals. Our mission is to provide essential tools to help small businesses get off the ground and grow. Through exceptional customer service and uplifting content, we help our customers believe they can succeed and do good along the way.
Buffer is a fully distributed team, and we’ve always aimed to do things a little differently. Since the early days, we’ve focused on building one of the most unique and fulfilling workplaces by rethinking a lot of traditional practices. We also default to transparency, so you can read all about our metrics, and our successes and failures along the way on our Transparency Dashboard https://buffer.com/open.
We're united by Buffer's values https://buffer.com/about#values, and we hire and work from all over the world. We strive to create a diverse and inclusive work environment, and we are building a culture where underrepresented groups are welcome and can flourish. Please note that we do travel to work together in person once or twice per year, and those events are highly encouraged to build deeper connections among our small team.
As you get to know Buffer and consider joining the journey, you can learn more about Buffer on our Journey https://buffer.com/journey page. Still curious to learn more about the experience on the Buffer team? Feel free to read more from Kirsti https://buffer.com/resources/first-30-days-buffer/ and Sabreen https://buffer.com/resources/joined-3-days-before-the-retreat/ as they share their first experiences with Buffer, as well as from Hailley https://buffer.com/resources/8-years-at-buffer/, who captured why she still calls Buffer home after 8+ years.
ABOUT THE ROLE
You’ll lead engineering for Growth at Buffer across both product and marketing surfaces. The work spans acquisition, activation, and retention. You’ll connect how people discover Buffer and decide to sign up and whether they stay.
We’re looking for someone who wants to stay close to the details, from where a customer gets stuck in a flow to the technical decisions that shape how it works. You’ll help the team decide which problems to solve, what to try first, and how to tell if we made things better for customers.
You'll partner closely with Product, Design, Marketing and Data to shape technical direction, create space for engineers to do their best work, and build a culture of ownership and continuous improvement.
WHAT YOU'LL DO
- Support engineers through regular coaching, clear feedback, and meaningful career conversations.
- Shape priorities with Product, Design, and Marketing, bringing your own point of view and grounding decisions in customer needs & data.
- Stay close to technical decisions and product details. Help the team build clear, accessible, responsive experiences, and help judge when to keep refining and when to ship and learn.
- Help connect customer insights, product changes, and measurement so we understand whether our work is helping.
- We're also changing how we build with AI. You'll have room to help shape that, through your own experiments and by helping the team develop good judgment and systems to work with AI effectively.
- Contribute to the wider Engineering team through hiring, shared practices, and improvements to how we work.
WHAT WE'RE LOOKING FOR
- You've managed engineers and can talk concretely about helping people grow, giving feedback, and addressing performance concerns.
- You care about how software feels to use. You notice unnecessary steps, unclear interactions, and details that get in someone's way. You could walk through something you helped build and explain the choices, compromises, and things you left out.
- You have a strong engineering background and remain comfortable getting into technical details. That might mean reviewing code, exploring an architecture, building a prototype, or helping someone work through a difficult trade-off.
- You’re ambitious about what you can build with AI. You use it in your own engineering work to take on bigger problems, and you know how to steer it, check its work, and make the calls that need your judgment. You help the engineers you lead do the same.
- You communicate clearly in writing, take ownership, and work well with people across different disciplines and time zones.
- You understand how a product helps a business grow, from how customers find it to why they pay for it and keep using it. You might have learned that through growth work and experimentation, or by growing a product as a founder or on an early-stage team. You use that understanding to decide what’s worth building and help engineers build it well.
- You have a personal connection to making and sharing things. Maybe you've written a newsletter, shared your work online, built a side project, or run a small business. You understand something of the effort it takes to put your work out there and find an audience. You don't need a big following; we're interested in that connection and what it's taught you.
OUR HIRING PROCESS
- Please express your interest below by sharing your LinkedIn profile and resume, and a short note about what interests you in the role and why you think it could be a good match. (If you choose to use AI while writing your message, please limit usage to light edits or research. We'd love to hear your own voice come through.)
- If we'd like to explore the fit further, we'll reach out to learn more about you.
- Our interview process includes a conversation with a member of our hiring team (Sara https://www.linkedin.com/in/sara-almeida-b1a78012b/ or Caro https://www.linkedin.com/in/carolynkopprasch/), meeting the hiring manager for this role (Kateryna https://www.linkedin.com/in/kporshnieva/), getting to know some teammates and peers (varies based on schedules), and meeting our CEO, Joel https://www.linkedin.com/in/joelgascoigne/.
- Our final stage is a two-day-long paid collaboration period. This is designed to mimic a real work project, so that we can each see what it's like to work together.
PRIVACY POLICY
By submitting the application, you consent to Buffer collecting and processing your personal data for recruiting purposes. Find more details in our Privacy Policy https://buffer.notion.site/Privacy-Policy-for-Applicants-230a7f5a00fd80e48478f09171d18a24?pvs=143.
Location: Remote
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
As a Project Manager for Olsson’s Rail Track Team, you will lead the delivery of complex terminal and intermodal rail projects from concept through completion. Your responsibilities will include overseeing track and civil design efforts, managing project execution and schedules, conducting quality control reviews, and developing cost estimates. You’ll also contribute to scope development, support business development initiatives, and drive process improvements to enhance efficiency and quality across deliverables.
What you’ll do:
Define project scopes, schedules, and budgets—and keep them on track.
Lead cross-functional teams on intermodal or other rail terminal designs, aligning skills and resources with project goals
.
Serve as the primary liaison for clients and internal stakeholders.
Monitor progress, manage risks, and ensure top-tier quality and compliance.
Mentor team members on project management best practices.
Build strong client relationships to secure future opportunities.
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
PE license required.
8+ years of project experience in rail track design
Bachelor’s degree in civil engineering required
Proven ability to manage contracts, lead teams, and exceed client expectations.
Strong communication, leadership, and problem-solving skills.
Valid driver’s license and willingness to travel as needed.
#LI-AF1
#LI-Remote
The typical annual salary range for this role is as listed below. Compensation may vary based on geographic location, experience, and qualifications. Employees in this role may be eligible for our performance‑based bonus and merit increases.
National Pay Range
$120,000
—
$160,000 USD
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: Munich, Germany
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building the team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Forward Deployed Engineers embed directly with strategic customers to ship production AI applications that solve real business problems. As this practice grows, we need a founding leader to build and scale it.
As the first FDE Manager in DACH, you'll own the team that sits at the frontier of enterprise AI deployment. You'll hire and develop a high-performing team of FDEs, set the technical and operational bar for customer engagements, and build the playbooks that turn one-off successes into repeatable patterns. You'll work hand-in-hand with Engagement Managers who own delivery logistics and stakeholder management, while you ensure your team is shipping quality code, growing technically, and representing Anthropic at the highest level in customer environments.
This is a player-coach role with a strong bias toward leadership. You'll stay close enough to the technical work to review architectures, debug production issues, and pair with your team when it matters — but your primary impact will come from the people you hire, the standards you set, and the culture you create. You'll partner cross-functionally with Sales, Product, and Engineering to shape how Anthropic serves its most strategic customers, and your team's field insights will directly influence product direction.
This role requires someone who thrives in ambiguity and is energized by building from zero to one. You'll be defining what good looks like for FDE management at Anthropic — there is no existing playbook to follow.
Responsibilities
Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set a high bar for technical talent and customer instincts.
Conduct regular 1:1s, provide technical mentorship, and invest in the career growth of each team member. Create an environment where FDEs do the best work of their careers.
Staff and oversee customer engagements across your team's portfolio, making resource allocation decisions that balance customer needs, team development, and business priorities.
Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work.
Review technical architectures and code produced by your FDEs, ensuring the team ships high-quality, production-ready solutions that solve real customer problems.
Stay hands-on enough to lead technical discovery sessions, prototype solutions, and debug complex issues alongside your team when needed.
Build repeatable playbooks, starter repositories, integration templates, and an internal knowledge base that captures what your team learns in the field.
Define team OKRs that tie to customer success outcomes and product adoption goals. Create operational cadences — standups, retros, engagement reviews — that keep the team aligned.
Partner with Product and Engineering to translate field insights into product improvements. Serve as the voice of the customer in internal planning.
Travel to customer sites as needed (25-50%), particularly during engagement kickoffs and for your team's highest-priority accounts.
You may be a good fit if you have
10+ years of experience in software engineering, solutions architecture, or a technical customer-facing role such as forward deployed engineering or consulting.
2+ years of people management experience within a services/post-sales/FDE organization with a track record of hiring, developing, and retaining strong engineers.
Experience building organizations from 0->1, not just inheriting an existing one.
Experience working directly with enterprise customers on technical implementations, including comfort navigating complex organizational dynamics.
Executive presence with the ability to move fluidly between strategic conversations with senior stakeholders and hands-on debugging sessions with engineers.
Strong written and verbal communication skills. You can translate technical complexity into clear narratives for diverse audiences.
Genuine excitement about building something new and defining what great looks like for a team that doesn't yet exist.
Why this role matters
You'll be a founding leader of a team that defines how enterprises adopt and scale AI. Your work will directly influence Anthropic's product direction, create reusable patterns for the broader customer base, and establish Anthropic as the trusted partner for AI transformation — all while advancing the responsible development of frontier AI systems.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Tennessee - Murfreesboro
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities — we elevate them.
About the Role
The Property Manager is responsible for the overall performance, operations, and financial success of a multifamily community. This role leads all on-site functions, including leasing, resident experience, financial management, and property maintenance, while ensuring alignment with Cottonwood Residential’s standards and objectives. The Property Manager drives a culture of service excellence, accountability, and collaboration. This role is ideal for a results-driven professional who can balance financial performance, team leadership, and resident satisfaction to maximize asset value and deliver strong operational outcomes.
Key Responsibilities
Financial & Asset Management
Manage the financial performance of the community, including operating within budget and achieving revenue and expense targets
Oversee rent collection, delinquency management, and bad debt recovery, including participation in legal proceedings as necessary
Review and approve invoices to ensure accuracy, proper coding, and budget alignment
Assist the Regional Manager in developing and managing the annual operating budget
Analyze financial reports, occupancy trends, and market data to drive informed decision-making
Operations & Property Oversight
Oversee the daily operations of the community, ensuring efficiency, organization, and compliance with company policies
Conduct regular property inspections to identify maintenance needs, safety concerns, and opportunities for improvement
Oversee Self-Guided Tour operations, including unit readiness, signage, and daily inspections
Coordinate with maintenance teams and external vendors to ensure timely completion of repairs and capital needs
Maintain accurate and complete records, including resident files, vendor contracts, property inventory, and compliance documentation
Ensure all administrative systems and property management data are accurate and up to date
Leasing, Marketing & Resident Experience
Develop and execute marketing and leasing strategies to achieve occupancy and revenue goals
Conduct regular market surveys and competitive analysis to inform pricing and positioning
Oversee leasing performance, ensuring effective use of sales techniques and marketing tools
Implement resident retention programs to drive renewals and satisfaction
Ensure a high level of responsiveness to resident requests and service needs
Plan and support resident engagement initiatives and community events
Team Leadership & Development
Lead, coach, and develop all on-site office and maintenance team members
Oversee hiring, onboarding, training, scheduling, and performance management for the community team
Foster a strong team culture focused on accountability, collaboration, and service excellence
Provide ongoing feedback, coaching, and development opportunities to support team success
Set clear expectations and monitor performance against property and company goals
Compliance & Risk Management
Ensure compliance with company policies, safety standards, and all applicable local, state, and federal regulations
Promote safety awareness and ensure adherence to OSHA standards across the community
Identify and address potential risks, safety hazards, and operational concerns proactively
Maintain appropriate documentation for permits, licenses, and regulatory requirements
What You Bring
3
+
years
of multifamily Property Manager experience required
High school diploma or GED required; college degree preferred
Professional designations such as CAM, ARM, or CCRM preferred
Strong financial acumen, including budgeting, reporting, and expense management
Solid understanding of leasing, marketing strategies, and resident retention
Excellent communication, leadership, and interpersonal skills
Strong organizational skills with attention to detail and ability to manage multiple priorities
Effective problem-solving skills with the ability to make sound decisions in a fast-paced environment
Proficiency in Microsoft Office Suite
Experience with Entrata, REBA, or similar systems
Self-starter with strong initiative, accountability, and a results-driven mindset
Flexibility to work extended hours, including time prior to office opening
Ability to walk the property, stand for extended periods, and work both indoors and outdoors as needed
Physical Requirements
Stand or walk or sit alternatively depending on the day’s needs. Estimate 70% of time is spent on feet and 30% sitting at a desk
Bending, stooping, and squatting for filing and picking up litter around the property frequently
Ability to climb stairs frequently needed to show and inspect the property
Pushing and pulling doors/cabinets to inspect the property frequently
Reaching above the shoulders for supplies and inspecting the property frequently
Writing/typing for communication frequently
Grasping/turning for telephone and doorknob use frequently
Finger dexterity to operate office equipment frequently
Lifting/carrying 10-25 lbs. occasionally needed
Constant need for vision in small detail and beyond arm’s reach to view computer screens, reports, forms, inspecting property, etc.
Constant need for hearing to communicate with staff, vendors, residents, and prospects in person and on the telephone
Why Cottonwood Residential?
We don’t just manage properties — we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, Texas
About the role
Our centralized Developer Go-to-Market (GTM) organization functions as a "speedboat" to maintain focus, control direction, and iterate quickly. Our mission is to build long-term relationships with developers by addressing their unique needs and challenges with specialized attention and resources across Marketing, Developer Relations, Growth Programs, and Sales.
Within Developer GTM, the Revenue Engineering team exists to build and evolve GTM infrastructure to support Cloudflare’s transition into a major cloud provider and drive Cloudflare’s AI transformation. We operate across data platform development, application platforms, core pipeline evolution, and novel internal product delivery enabling teams across the organization to move fast without accumulating unmaintainable technical debt.
What You'll Do
As a hands-on "player-coach" Engineering Manager on the Revenue Engineering team, you will balance technical leadership with direct execution, actively writing code, building pipelines, prototyping novel GTM applications, and debugging alongside your team. You will lead, coach, and grow a team of high-performing software and data engineers building mission-critical GTM software, data platforms, and internal developer tools on top of Cloudflare's own developer platform (Workers, Kubernetes, Go, TypeScript, SQL, and MCP). You will take ownership of our core platform strategy, balancing fast-paced feature delivery with platform maintainability, data integrity, and operational excellence.
In this role, you will:
Lead and Grow Engineering Talent (Player-Coach Model):
Recruit, mentor, and develop a diverse team of talented software and data engineers while leading by example through active code contributions, hands-on technical guidance, and unblocking engineers directly in the codebase.
Architect & Build Platform Primitives:
Set the technical vision and actively write code for our GTM Data Platform, App Platform, and Model Context Protocol (MCP) integrations in Go and TypeScript, enabling internal teams to build and scale maintainable solutions.
Prototype & Deliver High-Impact Applications:
Directly build and prototype novel GTM applications (Signals, Customer Health, Cost Explorer), evolve core pipelines (Salesforce enrichment, customer contact ingestion, real-time consumption billing visibility), and implement data infrastructure migrations.
Empower & Advise Business Builders:
Act as a technical advisor and partner to non-technical teams, teaching them to self-serve using supported platform primitives rather than creating isolated, unmaintainable silos.
Drive Operational & Engineering Excellence:
Establish best practices for service observability, testing, schema evolution, and deployment while mitigating bus-factor risks and single points of failure across legacy and new systems.
Cross-Functional Collaboration:
Partner closely with leaders across Sales, Marketing, Developer Relations, BI, Security, and Product to align on business priorities, unblock dependencies, and turn complex business challenges into reliable software solutions.
Examples of Desirable Skills, Knowledge, and Experience
Hands-on Experience:
Minimum 8 years of relevant software engineering experience, including at least 3 years in a formal engineering management or technical leadership role with a strong track record of remaining hands-on in the code.
Technical Depth & Contribution:
Strong background writing production code and debugging distributed systems, data pipelines, and web APIs across Go, TypeScript, Workers, Kubernetes, SQL, and MCP.
Leadership & Team Building:
Proven track record of recruiting, coaching, and developing senior technical talent while fostering an inclusive, high-trust engineering culture.
Platform & Systems Ownership:
Experience owning end-to-end service lifecycles, operational monitoring, incident management, and architectural strategy for complex internal or external platforms.
Pragmatic Business Execution:
Ability to navigate ambiguous problem spaces, balance rapid prototyping ("learning mode") with scalable platform architecture ("scale mode"), and translate business needs into robust technical roadmaps.
Cross-Functional Communication:
Exceptional collaboration skills with a track record of partnering effectively with non-technical business partners, GTM stakeholders, and executive leadership.
Bonus Points
Cloudflare Developer Platform:
Experience building on or integrating with Cloudflare Workers, edge computing platforms, or serverless architectures.
GTM & Growth Systems:
Background in SaaS, Product-Led Growth (PLG) motions, sales analytics, or working with CRM/marketing automation integrations (Salesforce, Marketo).
Applied AI & MCP:
Hands-on experience developing Model Context Protocol (MCP) servers, LLM/AI integrations, or AI-driven developer workflow automation.
Data Platform Scale:
Experience with modern columnar databases / lakehouses (ClickHouse, DuckDB, BigQuery, Snowflake, Iceberg) or analytics engineering workflows.
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11758
Administrative & Inbox Management Virtual Assistant
Independent Contractor – CPT-11758 Administrative & Inbox Management Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A small private school in Connecticut is seeking a part-time Administrative & Inbox Management Virtual Assistant to provide consistent backend support to its leadership and front-office team.
During the school day, the on-site staff must prioritize students, teachers, parents, and other immediate needs. As a result, email communication, file organization, and other administrative responsibilities can become difficult to manage consistently.
The VA will primarily support the Head of School and Office Manager by organizing and monitoring email, identifying priority items, maintaining files and information, and helping ensure important requests receive timely attention.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Email & Inbox Management
Monitor and organize assigned email inboxes
Sort, categorize, archive, and maintain incoming messages
Identify high-priority or time-sensitive requests
Flag messages requiring attention from school leadership or front-office staff
Draft or send routine email responses using approved guidance
Track outstanding requests and follow-ups
Help ensure important communications do not fall through the cracks
File & Information Organization
Organize digital files, photos, documents, and shared folders
Help establish and maintain consistent file organization
Locate documents and information for school staff as needed
Maintain organized records to support stronger institutional continuity
Assist with transferring or organizing information within Google Drive
Support additional backend administrative organization as needed
General Administrative Support
Assist the Head of School and Office Manager with recurring administrative tasks
Research or retrieve information from school systems when needed
Maintain basic trackers, lists, and administrative records
Follow established escalation procedures for urgent or sensitive requests
Assist with additional administrative projects during higher-volume periods
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous administrative, executive assistant, office support, or similar experience strongly preferred
Inbox and email-management experience strongly preferred
Strong Google Workspace experience required
File and document organization experience required
Excellent written English required
Strong attention to detail and organizational skills
Customer service or email-based communication experience preferred
Previous education or school administrative experience is a plus but not required
IDEAL CANDIDATE PROFILE
Highly organized and detail-oriented
Strong inbox and email-management skills
Excellent written English communication
Able to identify and prioritize urgent versus routine requests
Comfortable handling information from parents, teachers, staff, and community members
Professional and discreet with school-related information
Able to work independently and consistently
Strong file and document-management habits
Comfortable learning a small organization's internal processes
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Google Workspace
Gmail
Google Drive
Google Docs / Sheets
Snowman Day School Platform –
Client Training Provided
Work Schedule
Contracted Hours per Week: 10 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 7:00 AM – 9:00 AM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: 7:00 AM – 9:00 AM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Excellent Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX; Denver, CO; Washington D.C.; New York City
About the Team
Our team builds the products that answer "Can we trust this traffic?" Knowing who's human, who's an agent, and who's a malicious actor is core to Cloudflare's strategy, and one of the primary values we deliver to our customers.
Our products address a broad and evolving range of traffic integrity challenges. Examples include managing unwanted scraping, controlling access for bots and AI agents, and identifying fraud and abuse while minimizing friction for legitimate users. Our products make probabilistic decisions in an adversarial environment, using Cloudflare's global network signals, threat intelligence, and machine learning. We turn those signals into analytics and controls that customers can understand, trust, and act on. These are challenging engineering problems at the intersection of distributed systems, data, security, and customer experience.
Who You Are
You have a track record of leading engineering teams, including hiring, onboarding, coaching, and supporting professional growth. Your past teams respect you as both a technical leader and a people manager.
You have a strong foundation in software engineering, with experience designing, building, and operating large-scale distributed systems and services.
You have taken projects from inception to production and overseen execution to meet commitments in a fast-paced, iterative engineering environment.
You connect business goals with technical decisions, explain both the "why" and the "how," and make thoughtful tradeoffs when requirements are uncertain.
You work effectively across Product, Engineering, and other functions to align priorities, remove blockers, and deliver shared outcomes.
You communicate clearly with engineers, customers, and senior leadership, adapting the level of technical detail to your audience.
You use AI fluently in engineering workflows and have the judgment to know where it accelerates the work and where it falls short.
You are curious about web security, bot management, fraud and abuse, and the evolving role of AI agents on the Internet. You do not need to know our exact stack, but you should be eager to go deep in the domain.
What You'll Do
We are looking for an Engineering Manager to lead a team building and scaling Cloudflare's products for bot management, fraud detection, and abuse mitigation. You will recruit, mentor, and grow talented engineers, provide technical leadership, and partner closely with Product Management to shape and deliver the engineering roadmap.
You will partner with detection and research teams to turn their signals into reliable, performant, and easy-to-use customer solutions. Our systems span real-time services running across Cloudflare's global network, APIs and configuration, and high-volume data and analytics pipelines. You will collaborate across engineering and product teams to bring new capabilities into production and continuously improve the customer experience.
Key responsibilities:
Lead and grow the team.
Hire, mentor, and empower engineers through clear feedback, thoughtful career development, and a culture of ownership and technical excellence.
Shape and deliver the engineering roadmap.
Partner with Product Management to translate customer problems into incremental deliverables, balancing new capabilities with reliability, performance, and maintainability.
Provide technical leadership.
Participate in design discussions and guide decisions about scalable distributed services, product integrations, APIs, and analytics.
Turn detection signals into customer capabilities.
Partner with detection and research teams to deliver actionable analytics and configurable controls, helping customers balance security, user experience, and privacy.
Measure and improve customer outcomes.
Work with Product and detection partners to use feedback and production data to improve effectiveness, reduce unnecessary friction, and make products easier to adopt.
Own operational health.
Ensure your team's services have effective observability, safe releases, incident response, and follow-through on improvements.
Drive cross-team execution.
Resolve dependencies, align priorities across teams, and work with customer-facing partners to address recurring product problems at their roots.
Additional Experience We Value
Experience building bot management, fraud detection, application security, or other products that make decisions in an adversarial environment.
Familiarity with HTTP, browser technologies, JavaScript, and the tradeoffs between security, privacy, and user experience.
Experience integrating machine learning models into production systems or partnering closely with data science and machine learning teams.
Experience with high-volume data pipelines, analytics services, or columnar databases such as ClickHouse.
Experience with technologies used in our systems, such as Go, Rust, Python, Kafka, Kubernetes, and PostgreSQL.
Compensation
Compensation may be adjusted depending on work location.
For Washington D.C. & New York City based hires: Estimated annual salary of $190,000 - $261,000
For Denver based hires: Estimated annual salary of $170,000 - $233,000
Applications will be accepted until November 30, 2026.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our customers not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes, providing expert industry advice and shaping Harvey’s product roadmap.
Role Overview
As a Majors Customer Success Manager, you’ll lead AI implementation, adoption and change management for Harvey’s largest customers, including leading law firms, Fortune 500 companies and asset managers. You’ll work directly with senior leaders and practicing lawyers to identify where AI can improve their work, turn those opportunities into implementation plans and lead the cross-functional effort to deliver results.
You’ll own the customer relationship end to end as the primary lead for a portfolio of strategic accounts, from initial deployment through ongoing adoption and renewal. This role combines the strategic depth of advisory work with responsibility for account health, measurable customer value and retention. You’ll drive retention by establishing measurable value, understanding customer needs and addressing barriers to continued investment, partnering with Sales throughout the customer lifecycle.
What You’ll Do
- Lead implementation and transformation programs. Assess customer goals and current workflows, identify valuable use cases and build plans with clear milestones, owners and success measures. Drive execution across practice groups, business functions and regions, adapting the plan as you learn what works.
- Drive change in how lawyers work. Partner with lawyers and customer leadership to embed Harvey into everyday practice. Develop champions, address resistance and coordinate targeted training with Legal Product Specialists. Help customers turn successful individual use cases into repeatable ways of working across teams.
- Own your customer portfolio. Set account strategy and use adoption data, stakeholder feedback and business impact to assess progress and direct the next phase of work. Address risks early and lead the response to escalations, keeping customers informed and internal teams accountable for resolution.
- Drive retention and support growth. Conduct ongoing discovery to understand customer goals, decision criteria and stakeholder sentiment. Build the case for renewal through demonstrated value, address retention risks early and equip Sales to lead renewal discussions. Identify expansion opportunities grounded in customer needs and business impact.
- Lead cross-functional delivery. Bring together Legal Engineering, technical specialists, Product and Sales around a shared customer plan. Clarify responsibilities, manage dependencies and resolve blockers. Coordinate specialist contributions and ensure their work advances the broader account strategy. Translate customer needs and delivery lessons into product feedback and repeatable playbooks.
- Advise executives and align stakeholders. Build relationships with senior partners, General Counsel and innovation, technology and operations leaders. Lead discussions about investment and progress, align stakeholders with competing goals and manage difficult conversations when expectations or results shift.
Travel required: up to 25%.
What You Have
- Experienced background in asset management, banking or financial service management consulting, technology advisory, transformation delivery or strategic enterprise customer success, with direct responsibility for delivering complex client programs. Experience serving legal, financial services or professional services organizations is valuable.
- A track record of turning business goals into executable plans and managing multiple work streams through delivery, with clear ownership of timelines, stakeholder alignment and results.
- Experience helping organizations adopt new technology and change established ways of working. You understand that successful implementation requires both a working solution and people who use it.
- The ability to earn credibility with senior executives and work directly with end users, moving comfortably between strategic discussions and hands-on execution.
- Strong analytical and commercial judgment, with the ability to assess customer value, uncover renewal considerations and identify retention risks early.
- A collaborative approach and the judgment to prioritize across a demanding customer portfolio. You take initiative, work effectively through ambiguity and bring curiosity about AI and its practical applications.
What We Offer
- Ownership of AI implementation and transformation programs with some of the world’s leading legal and business organizations.
- The opportunity to build lasting customer relationships and see your work translate into measurable improvements over time.
- Close collaboration with product and specialist teams, with direct input into how Harvey’s technology and customer delivery approach evolve.
COMPENSATION RANGE
- $180,000-$210,000 OTE with an 80/20 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-BS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
As a Majors Customer Success Manager, you’ll lead AI implementation, adoption and change management for Harvey’s largest customers, including leading law firms, Fortune 500 companies and asset managers. You’ll work directly with senior leaders and practicing lawyers to identify where AI can improve their work, turn those opportunities into implementation plans and lead the cross-functional effort to deliver results.
You’ll own the customer relationship end to end as the primary lead for a portfolio of strategic accounts, from initial deployment through ongoing adoption and renewal. This role combines the strategic depth of advisory work with responsibility for account health, measurable customer value and retention. You’ll drive retention by establishing measurable value, understanding customer needs and addressing barriers to continued investment, partnering with Sales throughout the customer lifecycle.
What You’ll Do
- Lead implementation and transformation programs. Assess customer goals and current workflows, identify valuable use cases and build plans with clear milestones, owners and success measures. Drive execution across practice groups, business functions and regions, adapting the plan as you learn what works.
- Drive change in how lawyers work. Partner with lawyers and customer leadership to embed Harvey into everyday practice. Develop champions, address resistance and coordinate targeted training with Legal Product Specialists. Help customers turn successful individual use cases into repeatable ways of working across teams.
- Own your customer portfolio. Set account strategy and use adoption data, stakeholder feedback and business impact to assess progress and direct the next phase of work. Address risks early and lead the response to escalations, keeping customers informed and internal teams accountable for resolution.
- Drive retention and support growth. Conduct ongoing discovery to understand customer goals, decision criteria and stakeholder sentiment. Build the case for renewal through demonstrated value, address retention risks early and equip Sales to lead renewal discussions. Identify expansion opportunities grounded in customer needs and business impact.
- Lead cross-functional delivery. Bring together Legal Engineering, technical specialists, Product and Sales around a shared customer plan. Clarify responsibilities, manage dependencies and resolve blockers. Coordinate specialist contributions and ensure their work advances the broader account strategy. Translate customer needs and delivery lessons into product feedback and repeatable playbooks.
- Advise executives and align stakeholders. Build relationships with senior partners, General Counsel and innovation, technology and operations leaders. Lead discussions about investment and progress, align stakeholders with competing goals and manage difficult conversations when expectations or results shift.
Travel required: up to 25%.
What You Have
- Experience in management consulting, technology advisory, transformation delivery or strategic enterprise customer success, with direct responsibility for delivering complex client programs. Experience serving legal, financial services or professional services organizations is valuable.
- A track record of turning business goals into executable plans and managing multiple workstreams through delivery, with clear ownership of timelines, stakeholder alignment and results.
- Experience helping organizations adopt new technology and change established ways of working. You understand that successful implementation requires both a working solution and people who use it.
- The ability to earn credibility with senior executives and work directly with end users, moving comfortably between strategic discussions and hands-on execution.
- Strong analytical and commercial judgment, with the ability to assess customer value, uncover renewal considerations and identify retention risks early.
- A collaborative approach and the judgment to prioritize across a demanding customer portfolio. You take initiative, work effectively through ambiguity and bring curiosity about AI and its practical applications.
What We Offer
- Ownership of AI implementation and transformation programs with some of the world’s leading legal and business organizations.
- The opportunity to build lasting customer relationships and see your work translate into measurable improvements over time.
- Close collaboration with product and specialist teams, with direct input into how Harvey’s technology and customer delivery approach evolve.
COMPENSATION RANGE
- $180,000-$210,000 OTE with an 80/20 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
As a Majors Customer Success Manager, you’ll lead AI implementation, adoption and change management for Harvey’s largest customers, including leading law firms, Fortune 500 companies and asset managers. You’ll work directly with senior leaders and practicing lawyers to identify where AI can improve their work, turn those opportunities into implementation plans and lead the cross-functional effort to deliver results.
You’ll own the customer relationship end to end as the primary lead for a portfolio of strategic accounts, from initial deployment through ongoing adoption and renewal. This role combines the strategic depth of advisory work with responsibility for account health, measurable customer value and retention. You’ll drive retention by establishing measurable value, understanding customer needs and addressing barriers to continued investment, partnering with Sales throughout the customer lifecycle.
What You’ll Do
- Lead implementation and transformation programs. Assess customer goals and current workflows, identify valuable use cases and build plans with clear milestones, owners and success measures. Drive execution across practice groups, business functions and regions, adapting the plan as you learn what works.
- Drive change in how lawyers work. Partner with lawyers and customer leadership to embed Harvey into everyday practice. Develop champions, address resistance and coordinate targeted training with Legal Product Specialists. Help customers turn successful individual use cases into repeatable ways of working across teams.
- Own your customer portfolio. Set account strategy and use adoption data, stakeholder feedback and business impact to assess progress and direct the next phase of work. Address risks early and lead the response to escalations, keeping customers informed and internal teams accountable for resolution.
- Drive retention and support growth. Conduct ongoing discovery to understand customer goals, decision criteria and stakeholder sentiment. Build the case for renewal through demonstrated value, address retention risks early and equip Sales to lead renewal discussions. Identify expansion opportunities grounded in customer needs and business impact.
- Lead cross-functional delivery. Bring together Legal Engineering, technical specialists, Product and Sales around a shared customer plan. Clarify responsibilities, manage dependencies and resolve blockers. Coordinate specialist contributions and ensure their work advances the broader account strategy. Translate customer needs and delivery lessons into product feedback and repeatable playbooks.
- Advise executives and align stakeholders. Build relationships with senior partners, General Counsel and innovation, technology and operations leaders. Lead discussions about investment and progress, align stakeholders with competing goals and manage difficult conversations when expectations or results shift.
Travel required: up to 25%.
What You Have
- Experience in management consulting, technology advisory, transformation delivery or strategic enterprise customer success, with direct responsibility for delivering complex client programs. Experience serving legal, financial services or professional services organizations is valuable.
- A track record of turning business goals into executable plans and managing multiple workstreams through delivery, with clear ownership of timelines, stakeholder alignment and results.
- Experience helping organizations adopt new technology and change established ways of working. You understand that successful implementation requires both a working solution and people who use it.
- The ability to earn credibility with senior executives and work directly with end users, moving comfortably between strategic discussions and hands-on execution.
- Strong analytical and commercial judgment, with the ability to assess customer value, uncover renewal considerations and identify retention risks early.
- A collaborative approach and the judgment to prioritize across a demanding customer portfolio. You take initiative, work effectively through ambiguity and bring curiosity about AI and its practical applications.
What We Offer
- Ownership of AI implementation and transformation programs with some of the world’s leading legal and business organizations.
- The opportunity to build lasting customer relationships and see your work translate into measurable improvements over time.
- Close collaboration with product and specialist teams, with direct input into how Harvey’s technology and customer delivery approach evolve.
COMPENSATION RANGE
- $180,000-$210,000 OTE with an 80/20 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Newark or Remote
Workplace: onsite
National Retail Solutions (NRS) is hiring! We are looking for a self-motivated, experienced Channel Sales Manager to develop and build a team of Distributors to sell the World’s Greatest Point of Sale System, NRS Pay (Credit Card Sales), NRS Funding (Merchant Loans), and NRS Petro (Gas Pump Management). Currently, we have over 15,000 units Nationwide and growing rapidly in all areas of the US. We continue to expand into new segments and are constantly adding new features.
A Channel Sales Manager can sign up anyone across the US to sell our Services. You will be responsible for identifying new Distributors, onboarding them to sell, and keeping in constant contact with them so they keep selling.
NRS Channel Managers are that they have a proven track record of successful selling. You need to be high-energy, organized, and have a can-do attitude. Prior experience selling POS Systems, Credit Card Processing, Consumer Packaged Goods, or Retail Service Industries is preferred.
Travel is limited to Trade Shows and occasional in-person meetings.
Compensation:
Base Salary plus commissions.
Responsibilities:
Grow and Manage your Distributor Network
Motivate your Distributors to sell
Train Distributors on our products
Stay in constant contact with your network of Distributors
Understand your Distributor’s needs and provide solutions.
Skills Required:
Ability to Sell Features and Benefits Active Listener
Self-Motivated Prospecting
Strong Communication Adaptable
Organized Ability to Negotiate
Ability to Plan Conflict Resolution
Relationship Builder Client Engagement
Critical Thinking/ Problem Solver Sales Presentations
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1000 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
JOB PURPOSE:
The Technical Program Governance team enables complex technical initiatives across PlayStation engineering organizations by creating clarity, alignment, and disciplined execution across organizational boundaries.
As a Staff Technical Program Manager, you will lead large, strategic technical programs that span multiple teams, technologies, and stakeholders. You will translate business and technical objectives into executable plans, bring structure to ambiguity, and ensure risks, dependencies, decisions, and tradeoffs remain visible and actively managed.
This role requires a strong technical foundation and the judgment to operate as a trusted partner to engineering and architecture leaders. You will influence without relying on positional authority, select and adapt program approaches to fit the problem, and improve the operating systems that help teams deliver effectively at scale.
EXPERIENCE & QUALIFICATIONS:
Essential
• 8+ years of relevant technical program or project management experience, including ownership of complex software or technology initiatives spanning multiple teams or organizations.
• Demonstrated technical fluency across software systems, platforms, architecture, integrations, and engineering practices; able to understand system interactions, ask informed technical questions, and translate technical complexity into program decisions.
• Proven ability to lead large strategic programs end to end, from problem definition and planning through execution, delivery, and measurable outcomes.
• Strong independent judgment and problem-solving skills, with experience operating effectively in ambiguous environments where the path forward is not predefined.
• Experience managing cross-team dependencies, technical risks, roadmaps, milestones, requirements, decision points, and delivery tradeoffs across the software development lifecycle.
• Ability to influence senior technical and business leaders, build alignment across competing priorities, and drive decisions without direct authority.
• Experience designing or improving program operating models, governance, planning cadences, metrics, or ways of working that scale beyond a single initiative.
• Strong written and verbal communication skills, including the ability to create concise executive narratives while maintaining sufficient technical depth for engineering audiences.
• Demonstrated ability to mentor, coach, or raise the effectiveness of other TPMs and cross-functional partners through reusable practices and knowledge sharing.
Desirable
• Prior hands-on experience in software engineering, systems engineering, QA, architecture, or another technical discipline.
• Experience supporting platform, infrastructure, developer tooling, cloud, distributed systems, or other complex engineering environments.
• Experience leading standardization, transformation, or organizational change initiatives across multiple technical teams.
• Background in the games or interactive entertainment industry.
KEY RESPONSIBILITIES & SCOPE FOR DECISION MAKING:
Technical Program Management
• Lead large, strategic technical programs spanning multiple engineering teams, organizations, technologies, or geographies, with accountability for end-to-end outcomes.
• Build integrated program plans and roadmaps that connect technical requirements, architecture, dependencies, milestones, resources, risks, and decision points.
• Develop sufficient understanding of system architecture and technical constraints to identify cross-system impacts, challenge assumptions constructively, and improve planning and decision quality.
• Partner closely with engineering leaders, architects, product partners, and other technical stakeholders to translate objectives into clear execution strategies and drive resolution of complex issues.
• Anticipate and actively manage technical and organizational dependencies, surfacing tradeoffs early and driving decisions before they become delivery blockers.
• Establish clear program health measures and provide decision-quality visibility into progress, risk, scope, and outcomes for senior stakeholders.
Strategy and Decision Support
• Operate as a trusted partner to senior leaders, using technical context, program data, and organizational knowledge to shape recommendations and execution strategy.
• Use independent judgment to determine the right program methodology, governance, and operating model for the work rather than applying process mechanically.
• Analyze complex problems across organizations and technologies, identify patterns and root causes, and drive practical solutions that balance technical, business, schedule, and resource considerations.
• Strengthen requirements and major program decisions by connecting business objectives with technical realities, long-term implications, and customer or organizational value.
• Create clear narratives and recommendations that enable senior leaders to understand options, tradeoffs, risks, and required decisions.
Organizational Impact and TPM Practice
• Design and improve scalable program practices, governance, planning cadences, OKRs/KPIs, and decision mechanisms that increase clarity and execution effectiveness across multiple teams.
• Identify where existing processes or methodologies create unnecessary friction and adapt or simplify them while preserving appropriate rigor and accountability.
• Lead change and standardization efforts where needed, building adoption through stakeholder engagement, practical implementation, and measurable outcomes.
• Mentor TPMs and cross-functional partners, share reusable practices, and contribute to stronger technical program management capability across the organization.
KEY PERFORMANCE INDICATORS
The individual will be measured on:
• Successful delivery of large, complex technical programs with clear business and engineering outcomes.
• Quality and timeliness of decisions, risk management, dependency resolution, and executive visibility.
• Effectiveness in creating alignment across technical teams and senior stakeholders without direct authority.
• Measurable improvements to program operating models, governance, and organizational execution capability.
• Demonstrated technical credibility, independent judgment, and ability to raise the effectiveness of others.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$206,800
—
$310,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Responsibilities
1. Deal Strategy & Co-Selling Leadership
Actively manage multiple sales motions (co-selling, reselling, etc.) alongside partner sales reps and internal Lyra Employer Solutions Sales on opportunities, architecting tailored deal strategies and value propositions to maximize deal size and ACV.
Serve as a strategic deal consultant to guide sales teams on navigating complex health plan partner sales motions, overcoming competitive threats, and positioning Lyra effectively.
Identify and unblock deal friction throughout the buyer journey to accelerate deal velocity and boost close rates across indirect channels.
2. End-to-End Partnership Ownership & Strategy
Serve as the ultimate business owner for your assigned partner portfolio, orchestrating long-term partnership strategy, quarterly executive business reviews (QBRs), and joint annual revenue plans.
Proactively manage the overall health, performance, and strategic alignment of each partner account—from initial onboarding and co-marketing to ongoing integration, retention, and commercial expansion.
Establish multi-year partner growth roadmaps that align partner incentives with Lyra’s overarching commercial goals.
3. Cross-Functional Project Leadership
Mobilize and lead cross-functional project teams across Product, Marketing, Sales Engineering, Legal, and Customer Success to execute complex strategic initiatives on schedule.
Lead high-impact projects (e.g., custom product integrations, GTM product launches, new partner packaging/pricing tier launches) from initial scoping to execution.
Drive accountability across both internal departments and external partner stakeholders to ensure seamless operational execution.
4. Proactive Growth, Initiative & Channel Analytics
Identify untapped market segments, prospective account lists, and novel positioning strategies within your partner accounts to unlock new revenue streams.
Establish, analyze, and report on core channel metrics (pipeline generation, win rates, ACV influence, partner-sourced opportunities, deal velocity).
Use performance data and CRM tools to continuously refine partner strategy, optimize sales enablement, and address operational bottlenecks.
Qualifications
8+ years of combined experience in direct enterprise sales (Quota-carrying AE/AM), strategic partner management, or channel business development within health plans, SaaS, employer benefits tech, or digital health.
Deep health plan expertise & political acumen: Substantial experience operating inside or alongside large health plan organizations, with a proven ability to navigate complex partner bureaucracies, leverage existing health plan sales infrastructure, and cultivate trusted relationships with senior client-facing executives.
Proven track record of quota ownership or direct accountability for revenue targets (New ACV, partner-influenced revenue).
Demonstrated deal-level strategy skills: Deep understanding of enterprise B2B sales cycles, multi-stakeholder navigation, consultative selling, and competitive deal positioning.
Exceptional project leadership & ownership: Demonstrated ability to lead complex cross-functional initiatives, manage dependencies, drive accountability, and bring projects across the finish line independently.
Entrepreneurial initiative: A proactive self-starter who takes complete ownership of their portfolio, builds partnership strategies, and proactively solves systemic blockers.
Strong financial and business acumen with comfort analyzing CRM data and pipeline performance to make strategic decisions.
Ability and willingness to travel 50%
Bachelor’s degree required; prior experience in employer-sponsored healthcare, behavioral health, or health plan distribution is strongly preferred.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Channel Partnerships Manager, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $117,520 to $161,590. The base salary is determined by role and level, and will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for commission payments.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
We are seeking a hands-on, systems-driven RevOps Manager to own the data, tools, and processes behind every stage of our revenue funnel: signup, trial, paid, renewal, expansion, and churn. You will own our CRM, our funnel data, the weekly revenue scorecard, and the workflows that move accounts from one stage to the next.
Location: Remote, Massachusetts, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran + dbt is seeking a Manager of Security Operations, Incident Detection and Response, to bolster and improve the robustness and security of the platform and the entire enterprise. This people-leadership role is hands-on and execution-focused, requiring deep expertise in security operations, incident detection and response, AI-driven security automation, and securing multi-tenant SaaS environments. You'll build and lead a high-performing team, own the detection and response technology stack, and serve as the accountable leader for incident response across the entire enterprise, ensuring threats are detected, contained, and remediated quickly from endpoint to cloud to production.
This is a full-time remote position based out of the US (EST Time Zone).
Technologies You’ll Use
Crowdstrike, Okta, Google Workspace, Wiz, Open Source, Notion, JIRA
What You’ll Do
People Leadership:
Lead, mentor, and develop a team of detection and response engineers and analysts. Set clear goals, manage performance, and grow careers while fostering a culture of ownership, curiosity, and urgency.
Hiring & Team Building:
Recruit, hire, and onboard top security talent. Define team structure, roles, on-call rotations, and hiring plans to scale the team alongside the business.
Enterprise Incident Response:
Own the incident response program for the entire enterprise, including investigation, containment, eradication, remediation, and post-incident review. Act as incident commander for major security events and coordinate with Legal, Privacy, Communications, and executive leadership.
Detection Engineering:
Build, optimize, and maintain high-fidelity detections across cloud, identity, endpoint, SaaS, and application layers, using threat-informed approaches such as MITRE ATT&CK to close coverage gaps.
AI-Driven Security Operations:
Drive the adoption of AI, including LLMs and AI agents, to automate alert triage, enrichment, investigation, and response. Evaluate and integrate AI capabilities to scale the team, and build detections for threats targeting AI systems and AI usage across the enterprise.
Multi-Tenant SaaS Security:
Design detection and response strategies tailored to a multi-tenant SaaS platform, including tenant isolation, cross-tenant access, and customer data protection. Lead customer-impacting incident response and coordinate customer notifications.
Security Technology Ownership:
Own the security operations technology stack, including SIEM, SOAR, EDR/XDR, cloud detection and response, and log pipelines. Manage the roadmap, budget, and vendor relationships.
Threat Hunting & Intelligence:
Lead proactive threat hunting and integrate threat intelligence to identify and mitigate emerging threats before they impact the business.
Cross-Team Collaboration:
Work directly with engineering, infrastructure, IT, application security, and GRC teams to integrate detection and response practices and remediate risks across build pipelines, runtime environments, and corporate systems.
Tooling & Automation:
Develop and maintain automation, playbooks, and integrations to streamline security processes and provide self-service security tools to the organization.
Security Standards & Metrics:
Implement consistent security controls, monitoring, and alerting across the enterprise. Define and report on key metrics such as mean time to detect (MTTD) and mean time to respond (MTTR), and support compliance requirements.
Knowledge Sharing:
Stay up to date with trends in security operations, incident response, cloud security, and AI security, applying this knowledge to improve the Fivetran platform's security posture.
Skills We’re Looking For
Security Operations & Incident Response Expertise:
Deep expertise in detecting, investigating, and responding to security incidents, with a track record of leading enterprise-wide incident response.
People Management:
Proven experience managing, hiring, and developing security teams, including setting priorities, managing performance, and building a strong team culture.
Multi-Tenant SaaS Experience:
Extensive experience securing and responding to incidents in multi-tenant SaaS environments at scale, with a strong understanding of tenant isolation and customer data protection.
AI Proficiency:
Hands-on experience applying AI, including LLMs and AI agents, to security operations to automate detection, triage, and response, and a strong understanding of the risks AI introduces.
Cloud & Infrastructure Security:
Strong experience with cloud platforms (e.g., AWS, GCP, Azure), Kubernetes, and containerized environments, including cloud-native logging and detection.
Detection & Response Tooling:
Proficiency with SIEM, SOAR, EDR/XDR, identity, and cloud detection tools, and experience integrating them into automated workflows.
Technology Ownership:
Experience owning a security technology roadmap, including tool selection, budgets, and vendor management.
Problem-Solving:
Excellent problem-solving and troubleshooting skills, with the ability to make sound decisions under pressure in fast-paced environments.
Communication:
Strong communication skills with the ability to effectively collaborate with and educate engineering teams, and to communicate clearly with executives and customers during incidents.
Curiosity & Urgency:
Demonstrates strong curiosity, a sense of urgency, and a hands-on approach to diving deep into complex technical problems to drive timely and effective solutions.
#LI-Remote
#LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$186,701
—
$233,376 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, New York, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran + dbt is seeking a Manager of Security Operations, Incident Detection and Response, to bolster and improve the robustness and security of the platform and the entire enterprise. This people-leadership role is hands-on and execution-focused, requiring deep expertise in security operations, incident detection and response, AI-driven security automation, and securing multi-tenant SaaS environments. You'll build and lead a high-performing team, own the detection and response technology stack, and serve as the accountable leader for incident response across the entire enterprise, ensuring threats are detected, contained, and remediated quickly from endpoint to cloud to production.
This is a full-time remote position based out of the US (EST Time Zone).
Technologies You’ll Use
Crowdstrike, Okta, Google Workspace, Wiz, Open Source, Notion, JIRA
What You’ll Do
People Leadership:
Lead, mentor, and develop a team of detection and response engineers and analysts. Set clear goals, manage performance, and grow careers while fostering a culture of ownership, curiosity, and urgency.
Hiring & Team Building:
Recruit, hire, and onboard top security talent. Define team structure, roles, on-call rotations, and hiring plans to scale the team alongside the business.
Enterprise Incident Response:
Own the incident response program for the entire enterprise, including investigation, containment, eradication, remediation, and post-incident review. Act as incident commander for major security events and coordinate with Legal, Privacy, Communications, and executive leadership.
Detection Engineering:
Build, optimize, and maintain high-fidelity detections across cloud, identity, endpoint, SaaS, and application layers, using threat-informed approaches such as MITRE ATT&CK to close coverage gaps.
AI-Driven Security Operations:
Drive the adoption of AI, including LLMs and AI agents, to automate alert triage, enrichment, investigation, and response. Evaluate and integrate AI capabilities to scale the team, and build detections for threats targeting AI systems and AI usage across the enterprise.
Multi-Tenant SaaS Security:
Design detection and response strategies tailored to a multi-tenant SaaS platform, including tenant isolation, cross-tenant access, and customer data protection. Lead customer-impacting incident response and coordinate customer notifications.
Security Technology Ownership:
Own the security operations technology stack, including SIEM, SOAR, EDR/XDR, cloud detection and response, and log pipelines. Manage the roadmap, budget, and vendor relationships.
Threat Hunting & Intelligence:
Lead proactive threat hunting and integrate threat intelligence to identify and mitigate emerging threats before they impact the business.
Cross-Team Collaboration:
Work directly with engineering, infrastructure, IT, application security, and GRC teams to integrate detection and response practices and remediate risks across build pipelines, runtime environments, and corporate systems.
Tooling & Automation:
Develop and maintain automation, playbooks, and integrations to streamline security processes and provide self-service security tools to the organization.
Security Standards & Metrics:
Implement consistent security controls, monitoring, and alerting across the enterprise. Define and report on key metrics such as mean time to detect (MTTD) and mean time to respond (MTTR), and support compliance requirements.
Knowledge Sharing:
Stay up to date with trends in security operations, incident response, cloud security, and AI security, applying this knowledge to improve the Fivetran platform's security posture.
Skills We’re Looking For
Security Operations & Incident Response Expertise:
Deep expertise in detecting, investigating, and responding to security incidents, with a track record of leading enterprise-wide incident response.
People Management:
Proven experience managing, hiring, and developing security teams, including setting priorities, managing performance, and building a strong team culture.
Multi-Tenant SaaS Experience:
Extensive experience securing and responding to incidents in multi-tenant SaaS environments at scale, with a strong understanding of tenant isolation and customer data protection.
AI Proficiency:
Hands-on experience applying AI, including LLMs and AI agents, to security operations to automate detection, triage, and response, and a strong understanding of the risks AI introduces.
Cloud & Infrastructure Security:
Strong experience with cloud platforms (e.g., AWS, GCP, Azure), Kubernetes, and containerized environments, including cloud-native logging and detection.
Detection & Response Tooling:
Proficiency with SIEM, SOAR, EDR/XDR, identity, and cloud detection tools, and experience integrating them into automated workflows.
Technology Ownership:
Experience owning a security technology roadmap, including tool selection, budgets, and vendor management.
Problem-Solving:
Excellent problem-solving and troubleshooting skills, with the ability to make sound decisions under pressure in fast-paced environments.
Communication:
Strong communication skills with the ability to effectively collaborate with and educate engineering teams, and to communicate clearly with executives and customers during incidents.
Curiosity & Urgency:
Demonstrates strong curiosity, a sense of urgency, and a hands-on approach to diving deep into complex technical problems to drive timely and effective solutions.
#LI-Remote
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The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$186,701
—
$233,376 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
United States - Remote
УдалённоYou communicate clearly in writing, take ownership, and work well with people across different disciplines and time zones
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