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Location: Remote - USA At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. We are looking for an experienced Site Reliability and Infrastructure Engineer to join our engineering team. You will support Counterpart Health’s existing technology infrastructure by reviewing and improving processes, developing automation tools to eliminate toil, and troubleshooting issues as they arise. You will collaborate with technical leads across engineering disciplines, as well as data scientists and technology professionals, to develop and maintain a modern, scalable infrastructure platform that supports domestic and international workloads across various compute, storage, and networking needs. We are seeking someone with prior experience deploying and maintaining containerized infrastructure and workloads. Kubernetes competency is highly valued. As a Senior Site Reliability Engineer, you will: Build systems for declarative application and infrastructure lifecycle management, including continuous deployment, continuous integration, Kubernetes cluster management, and service/workload inventory. Prioritize and troubleshoot infrastructure issues, minimizing downtime and responding to alerts efficiently. Contribute to setting the direction of the Site Reliability Engineering (SRE) team, ensuring goals align with Counterpart Health’s company-wide objectives. Foster a collaborative, high-performance culture that promotes motivation, innovation, and cross-disciplinary teamwork. Streamline and automate infrastructure processes, including delivery pipelines and database changes. You should get in touch if: You have 5+ years of programming experience and are proficient in at least one of the following languages: Python, Go, or Shell Scripting. You have in-depth knowledge of containerization technologies and orchestration, such as Docker, Containerd, and Kubernetes, along with experience with CNCF-based technologies like Helm, gRPC, and Prometheus. You have experience with public cloud platforms such as GCP, Azure, or AWS. You are knowledgeable in networking fundamentals, including TCP/IP, UDP, firewalls, routing, DNS, and load balancing. You have experience with Linux system administration and a solid understanding of Linux design principles. You understand key SRE concepts, such as monitoring, performance tuning, and automation. You can work autonomously with limited guidance, proactively identifying and solving problems. You have excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and adapt to new challenges and evolving technologies. Benefits Overview : Financial Well-Being : Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being : We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being : We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development : Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-REMOTE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $160,000 — $208,000 USD

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As the Engineering Manager for Model Infrastructure, you'll lead the team responsible for the platform powering every model request across Harvey. You'll partner closely with AI Research, Product Engineering, Infrastructure, and external AI providers to ensure our platform remains reliable, scalable, and cost-efficient as our business grows. Model Infrastructure is one of Harvey's most strategic engineering organizations. Every product capability—from chat experiences and agents to document workflows and future reasoning systems—depends on this platform. Over the next several years, the team will evolve beyond operating third-party models to building the infrastructure that enables Harvey to train, evaluate, deploy, and operate our own frontier AI models. This role offers the opportunity to shape the technical foundation of Harvey's AI platform and build an organization that will power the company's next phase of growth. WHAT YOU'LL DO - Lead and grow a high-performing team of software engineers responsible for Harvey's Model Infrastructure platform. - Define the technical roadmap for model reliability, scalability, and operational excellence. - Build highly reliable systems for model provisioning, capacity management, failover, and incident response across multiple AI providers. - Own Harvey's multi-provider model platform, including provider integrations, SDK upgrades, API migrations, and onboarding new model providers. - Drive the evolution of our Unified Model Controller (UMC) and Model Selector platform to automatically detect degraded models and intelligently route traffic based on health, latency, quality, compliance, and cost. - Improve observability through health dashboards, alerting, token usage analytics, cost reporting, and end-to-end model telemetry. - Partner with Product Engineering to support new model launches, capacity planning, experimentation, and proactive production monitoring. - Lead initiatives to improve inference efficiency, reduce infrastructure costs, and increase model utilization across providers. - Build the infrastructure foundation for Harvey's future model training efforts, including data pipelines, model operations, training environments, and AI platform capabilities. - Partner with executive leadership on long-term AI infrastructure strategy and vendor relationships. - Recruit, mentor, and develop exceptional engineering talent while fostering a culture of technical excellence and operational ownership. WHAT YOU HAVE - 8+ years of software engineering experience, including multiple years managing high-performing engineering teams. - Experience leading teams responsible for large-scale distributed systems or cloud infrastructure. - Strong technical background that enables you to guide architectural decisions and mentor senior engineers. - Experience operating highly available production services with strong reliability and operational excellence. - Experience building platforms that require scalability, observability, automation, and cost optimization. - Strong cross-functional leadership skills with the ability to partner effectively across Engineering, Research, Product, and external vendors. - Excellent communication skills and the ability to influence technical strategy across organizations. - A passion for building teams and developing engineering talent. NICE TO HAVE - Experience with AI infrastructure, LLM serving, or machine learning platforms. - Experience working with multiple model providers such as OpenAI, Anthropic, Azure OpenAI, Fireworks, Baseten, or open-source model ecosystems. - Experience building inference platforms, model gateways, traffic routing systems, or policy-based serving infrastructure. - Experience with Kubernetes, cloud infrastructure, distributed systems, and large-scale observability platforms. - Experience supporting GPU infrastructure, model training platforms, or ML infrastructure. - Familiarity with data platforms and technologies such as Spark, Kafka, Flink, Airflow, or Iceberg. - Experience leading organizations through periods of rapid growth and technical transformation. COMPENSATION $260,000 - $350,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-AN2 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Paris, France About the Company Freedom24 is a brokerage and investment company headquartered in Cyprus, with representative offices in France, Germany, Italy, Lithuania, Bulgaria, the Netherlands, Portugal, Spaiт and Poland. The company provides clients with access to global stock exchanges, investment products, and brokerage services across the European market. We are currently launching a new strategic project - a digital bank in France. About the Project This is a greenfield project: there is no product, team, license, or infrastructure yet - all of it needs to be built from the ground up. We are looking for a director who will take full end-to-end ownership of the project: from strategy, licensing and team building to the first customer and scaling. Key Responsibilities Leading the turnkey launch of a digital bank: from concept to operational go-live: Product and operating strategy : retail products, SME, payment services, cards, online channels. Fintech architecture : designing the architecture and managing development of the bank's digital platform. Licensing : managing the banking license application process — liaising with the regulator, consultants, and auditors. Operating model : building risk management, compliance, KYC/AML, and customer service processes. Team : building and leading the team, hiring key executives and experts. Finance and planning : financial and strategic planning, budget formation and execution control. Representation : representing the company to regulators, partners, and investors. Negotiations and partnerships : negotiating with vendors, fintech providers, and payment systems. Requirements Proven experience launching a bank/neobank/fintech product from scratch, preferably in Europe. Understanding of French or European banking regulation (ACPR, ECB, PSD2, AML5/6, GDPR); experience obtaining a banking or EMI license is a strong plus. Experience building a team from the ground up (hiring key executives, organizational structure). Background in digital banking/fintech in a senior management role (COO, startup CEO, Head of Digital Banking, Country Manager, etc.). Understanding of technology: core banking systems, BaaS providers, payment infrastructure, mobile development (deep understanding of product and architecture, not necessarily hands-on technical expertise). Fluent in French and English (French is critical for working with the regulator and hiring the local team). Entrepreneurial mindset: ready to work in startup mode — from strategy to operational details. Nice to Have Personal network of contacts at ACPR/Banque de France or among licensing consultants. Experience working with BaaS platforms or partner banks in France. Experience raising investment/capital for a fintech project. Benefits Competitive salary and bonus scheme - the exact figure to be finalized at the final stages. Operational and business support from our operating hub in achieving the project's goals. A key leadership role in a strategically important project for the group - with real influence over architecture, product, and launch outcomes. Backing and resources of an established international investment group: the holding's legal, financial, HR, and IT infrastructure. The chance to build a bank and a team from a blank slate - a rare full-cycle launch experience for a professional at this level.

Location: Indonesia; Malaysia; Thailand; China Who are we? Avomind is a global recruitment company specializing in commercial, strategy, analytics, operations, and technology talent. We help fast-growing companies scale internationally by connecting them with driven, high-potential professionals who can make real impact. Speed and quality are at the core of how we operate. We work with companies entering new markets, scaling rapidly, or searching for highly specialized talent with unique requirements. Our team is global and fully remote, operating across Berlin, Barcelona, Toronto, and Jakarta. We support clients worldwide across key growth regions: Europe: Go-to-market, strategy, and commercial roles across Germany, France, Spain, the Nordics, and the Netherlands. USA: Professional services, investment, eCommerce, and life sciences roles across major US markets. Asia: Supporting companies across Singapore, Hong Kong, China, Indonesia, Malaysia, and India — particularly those expanding into new markets. Our proprietary network includes partnerships with over 200 leading academic institutions worldwide, including top-tier MBA programs, enabling us to access exceptional global talent. What are we looking for? We are growing our Talent Acquisition team in APAC and are looking for ambitious individuals who want to build a strong career in recruitment and become experts at identifying and engaging top talent globally. This role sits at the heart of Avomind’s success. You will work closely with Project Managers, Business Development, and Marketing teams, and global stakeholders to deliver high-quality candidates and drive impactful hiring outcomes. If you thrive in a fast-paced, international environment and enjoy working with people, strategy, and data-driven decision-making — we would love to meet you. Working Setup Work Days: Monday–Friday Work Hours: 11:00 – 20:00 (Jakarta time, with some flexibility) to ensure effective collaboration across global teams. What will you be doing on a daily basis? As a Talent Acquisition Associate, you will play a key role in executing our global recruitment strategy: Actively contribute to outbound and inbound recruitment initiatives by identifying and engaging strong candidate pipelines. Conduct direct sourcing through LinkedIn Recruiter, Sales Navigator, Google X-Ray, and other creative sourcing channels. Perform screening interviews to assess candidates’ experience, motivation, and cultural fit. Own candidate coordination and ensure a smooth, professional recruitment experience throughout the process. Collaborate closely with Project Managers, Business Development, and Marketing teams to understand hiring needs and market trends. Provide insights on candidate landscape, compensation trends, and market availability. Take ownership of candidate experience and build strong relationships with talent globally. Work in a performance-driven environment focused on delivering consistent quality hires. You will work alongside an experienced, international team and gain exposure to global recruitment projects across multiple industries and markets. Requirements We would love to hear from you if you: Are fluent in Mandarin and English (minimum C1 level). Additional languages are a strong advantage. Hold at least a Bachelor’s degree in a relevant field (e.g., Psychology, Business, Communication, Economics, English, Chinese or similar) with strong academic performance. Fresh graduates are highly encouraged to apply. Graduated from top universities or have participated in international exchange programs (highly preferred). Have a minimum GPA of 3.50/4.00. Demonstrate noteworthy extracurricular achievements during university; leadership experience or active involvement in student organizations is a strong advantage. Have up to 3 years of total full-time experience (maximum) . Internship exposure in recruitment, talent acquisition, sales, business development, or human resources is considered a strong plus. Are motivated to build a career in recruitment and thrive in goal-oriented environments. Possess strong communication skills and enjoy working in an international, fast-paced setting. Are collaborative, proactive, and demonstrate a growth mindset. Have experience using LinkedIn Recruiter, Sales Navigator, ATS platforms, or similar tools (preferred but not mandatory). What’s in it for you? Let's split it into a few key areas: Career Booster Coaching & Development Program. Weekly global trainings and continuous learning opportunities. Fast-track career progression (70% of our team were promoted in the last 12 months). Exposure to international markets and global clients. Learn directly from experienced team members in a flat hierarchy environment where ideas and initiative are valued. Modern Work & Culture Full remote set-up with flexible working style. Work alongside a highly international and diverse team across Europe, APAC, and the Americas. A culture built on transparency, proactivity, collaboration, and resourcefulness — we support each other, share knowledge openly, and step in to help when needed. Ownership and autonomy: you are trusted to manage your work and contribute ideas that make an impact. Compensation & Benefits Competitive monthly base salary. Monthly commission structure for each successfully hired candidate — uncapped earning potential aligned with your performance. 20 vacation days per year + local public holidays.

Location: Pasir Gudang, Malaysia Our Client Our client is a Singapore-based multinational food and beverage company specializing in the production and distribution of instant beverages, particularly coffee mixes and non-dairy creamers. With a strong presence across Asia, Eastern Europe, and other emerging markets, the company focuses on delivering affordable, mass-market products while continuously optimizing cost efficiency and product formulations. Its operations are supported by manufacturing facilities, including in Malaysia, and it actively competes with Chinese producers by exploring innovations in ingredients and production processes to maintain competitiveness in pricing and quality. Key Responsibilities Conduct research on current consumer market trends and emerging technologies to support the development of new food products. Establish and optimize production applications to ensure new products can be successfully transferred into manufacturing. Plan and conduct production trial runs, prepare trial reports and analysis, and carry out product evaluation and testing to assess product performance, quality, and feasibility. Ensure all product development activities comply with existing technical specifications, quality standards, and company procedures. Conduct shelf-life studies for newly developed products to validate product stability and quality over time. Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) and Food Safety Management System (FSMS). Ensure compliance with food safety standards and certifications, including HACCP, GMP, FSSC 22000, BRC, IFS, and Halal requirements. Act as the team lead in the absence of the R&D Assistant Manager , providing guidance and ensuring continuity of day-to-day operations. Requirements Bachelor's Degree in Food Technology, Chemical Engineering, Bio-Process Engineering, or a related discipline in Food Research & Development. 3+ years of prior experience within a food manufacturing environment handling non-dairy creamers (NDC). Familiarity with food safety and quality management standards is preferred. Willing to be based and work in Tanjung Langsat, Pasir Gudang, Johor. Strong analytical, problem-solving, and organizational skills. Good communication and teamwork abilities, with the capability to work effectively in a cross-functional environment. Proactive, detail-oriented, and able to work independently while managing multiple priorities.

Location: Yerevan, Armenia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. About the Role Our client is seeking a highly organized and detail-oriented Customer Success Specialist to support the operational backbone of its Customer Success function. This role is primarily focused on Workforce Management (WFM) and Knowledge Management (Help Centre ownership) , ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content. The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed. Key Responsibilities 1. Workforce Management (Primary Focus) Own and manage Workforce Management (WFM) processes for Customer Services teams, including: Forecasting customer demand based on volume, seasonality, and trends. Capacity planning and resource allocation. Scheduling and workload distribution. Monitor real-time performance against SLAs, KPIs, and productivity targets. Identify operational gaps and recommend process improvements to optimize efficiency and service quality. Partner with Customer Services leadership on headcount planning and team scaling strategies. Maintain reporting dashboards and provide regular insights on team performance and resource utilization. 2. Knowledge Management & Help Centre Ownership (Primary Focus) Own the end-to-end lifecycle of Help Centre content, including: Content creation, editing, and publishing. Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs. Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives. Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality. 3. Sales Enablement Support (Secondary Responsibility) Provide ad hoc support to Sales Enablement initiatives, including: Creatio support. Assignment logic administration and optimization. Skills & Qualifications 3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role. Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning. Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards). Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content. Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively. What We're Looking For An operations-focused professional who thrives on structure, data, and process optimization. Someone with a strong sense of ownership and exceptional attention to detail. A collaborative team player who can work effectively across multiple functions and stakeholders. A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.

Location: Germany; Austria; Switzerland; Brazil; Poland We are looking for Freelance Senior Customer Experience Consultant Trainer (Automotive) to support a global training project for luxury automotive brand. Who We Are Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. About the Role We are looking for Freelance Consultant Trainers to support a global training project for a leading automotive brand. The objective is to build a pool of experienced trainers across several key markets to ensure high-quality local delivery. This is a freelance opportunity, with the goal of establishing a reliable pool of trainers for ongoing collaboration on this project. Markets & Languages Europe: German-speaking trainers (Germany, Austria, or Switzerland preferred), Polish-speaking trainers (preferred location Poland) Americas: Brazilian Portuguese-speaking trainers (Preferred location: Brazil) What You Will Be Doing Deliver in-class and/or remote training sessions Facilitate interactive workshops with a strong focus on engagement and participation Engage confidently with client-facing teams and senior stakeholders Potential involvement in Train-the-Trainer sessions. Adapt training delivery to local market context while maintaining global standards Requirements What We Are Looking For Senior-level Customer Experience trainer Strong experience in the automotive industry (premium/luxury preferred) or a relevant related industry Proven experience in training delivery and workshop facilitation Comfortable engaging managers and senior stakeholders Ability to deliver interactive training formats, not limited to presentations Fluent in the local language of the market, plus a good level of English Project Scope & Timeline Scope: Training delivery (in-class and/or remote), with potential involvement in Train-the-Trainer. Why Join Us You will be part of a global network of trainers working on premium automotive projects, delivering impactful learning experiences and collaborating with international teams in a dynamic environment.

Location: Uzbekistan; Georgia; Armenia; Kazakhstan; Poland; Serbia We help aspiring and experienced brokers develop practical expertise and build careers in Dubai’s real estate market. We offer in-person and online learning formats. We are looking for a Sales Manager to consult prospective students, manage warm leads, and guide clients through the full sales process Responsibilities: Consult warm leads provided by the marketing team and sell educational programs Communicate with clients primarily in English via WhatsApp, e-mail, phone calls Identify clients’ needs, present relevant training options, handle objections, and close deals Maintain accurate lead records and sales pipeline in AmoCRM Follow up with prospective clients and achieve individual sales targets Collaborate with the sales lead and the wider team to improve sales processes and communication scripts Requirements At least 1 year of sales experience, preferably in B2C sales English proficiency at B2 level or above, both spoen and written Russian proficiency will be an advantage, as part of the team is Russian-speaking Experience with CRM systems; AmoCRM experience is a plus Strong communication, negotiation, and client-consulting skills Ability to work independently in a remote environment Experience in real estate, education, courses, or premium services will be an advantage, but is not required Benefits Fully remote cooperation from any location Flexible compensation structure: fixed salary plus commission per sale (discussed individually). If this opportunity sounds like a good fit for you, we look forward to receiving your application! Thank you !

Location: United States, Los Angeles, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. IT Support Coordinator (Contract Role) Los Angeles, CA *12-month contract The IT Support Coordinator is capable of prioritizing, triaging and being the first point of contact for tickets in the IT Support queue. Organization and customer service skills are key in this role. RESPONSIBILITIES Coordination with IT Support to balance workload. Monitor queues of staff for issues needing responses. Monitor unassigned queue to ensure prompt responses within SLA. Communicate with customers as required: gathering additional information, informing them of changes. Improve customer service, perception, and satisfaction with fast turnaround of customer requests. Escalate service requests to appropriate teams as necessary. Assists in day-to-day IT queue support operations with some supervision Provide first-level basic support for end user issues A point of contact to the customer for all types of service requests. Maintains documentation with updates and changes Triage service requests to address urgency and scope of impact. Update KPI Dashboards weekly. Develops and reports on JIRA dashboard analytics to drive support performance improvements Work across other studios to bring ticket handling improvements and optimization across PSS REQUIRED SKILLS Basic computer and operating system skills Must be able to learn quickly in a highly technical, fast paced and deadline intensive environment Excellent written and oral communication skills are required Experience in a role involving direct customer contact (internal and external customers) Ability to work in a team and communicate effectively. Experience with Jira Service Management or other IT Service Management (Ticketing) tools NICE-TO-HAVE SKILLS CompTIA A+ Certification Self-starter and ability to work with limited supervision Degree in an IT associated field of study At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $36 — $50 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote Workplace: remote Included Health is seeking a seasoned Public Sector Sales Executive to lead growth across public sector, labor, and multi-employer markets. In this role, you will help further our mission by selling the Included Health suite of products to public sector organizations, labor unions, multi-employer groups, school districts, public sector risk pools, quasi-government entities, and joint powers authorities, with a focus on organizations serving 5,000+ employees or members. As the Public & Labor Sales RVP, your role will be to identify, pursue, and close business within your territory through a highly consultative approach. You will work directly with senior employee benefits, HR, procurement, finance, and executive stakeholders, as well as with trusted advisors including brokers, consultants, TPAs, carriers, and other organizations that influence public & labor purchasing decisions. You will also build productive relationships with health plan channel partner account teams to generate pipeline and expand Included Health’s reach through existing channel partner contracts. This role is responsible for both new logo growth and expansion within existing public sector and labor clients. Key Responsibilities Territory Growth Leadership: Own and expand the public sector and labor territory by developing and executing a regional go-to-market strategy focused on high-priority public entities, labor organizations, and multi-employer groups. Strategic Account Development: Build and manage executive-level relationships with benefits leaders, trustees, union leadership, procurement stakeholders, and other decision-makers to position Included Health as a trusted strategic partner. Complex Enterprise Sales Management: Lead complex, multi-threaded sales cycles involving internal and external stakeholders, including consultants, channel partners, finance, procurement, and executive leadership, to drive consensus and close strategic long-term contracts. Regional Consultant Engagement: Develop and maintain strong relationships with consultants, brokers, TPAs, carriers, and health plan partners that influence public sector and labor purchasing decisions and strengthen Included Health’s market position. Client Expansion: Identify and pursue opportunities to expand Included Health’s service portfolio within existing clients, driving additional revenue and deeper customer partnerships. Sales Process Optimization: Contribute to continuous improvement of sales frameworks, tools, and playbooks that shorten the sales cycle and improve effectiveness in complex deal environments, including RFP-driven opportunities. Operational Excellence: Maintain disciplined CRM documentation, pipeline management, and forecast accuracy to ensure transparency and accountability across all stages of the sales process. Brand Representation:Serve as a regional ambassador for Included Health’s mission and culture in all external interactions and at relevant industry events and conferences. Travel: Travel as needed to meet with prospects, clients, consultants, partners, and industry stakeholders across the territory. During your first 30 days, you will: Partner with the Division VP to come up to speed quickly on market dynamics, priority prospects, and open opportunities within the territory. Complete onboarding, GTM training, and internal learning to quickly develop a strong understanding of Included Health’s products, offerings, and value proposition. Begin developing your Year 1 territory and sales plan. Tap into your network of buyers, influencers, and partners to identify meaningful sales opportunities. Ride along with other sales leaders on client calls for learning and market immersion. During your first 60 days, you will: Establish your territory strategy and prioritize target public sector, labor, and multi-employer organizations. Develop account plans and outreach strategies for high-priority prospects, including stakeholder mapping, competitive research, and clear win themes. Make introductions to your network and future customers regarding Included Health. Secure meetings with target organizations and conduct joint discovery and product overview meetings with senior sales leaders and cross-functional partners. During your first 90 days, you will: Independently lead discovery and product overview meetings with prospective clients and confidently articulate the value of Included Health’s solutions. Engage internal subject matter experts and executive leaders to shape deal strategy, stakeholder management, and product positioning for high-priority opportunities. Deepen relationships through in-person meetings, conferences, and field engagement across your market. Build momentum across both new logo pursuits and expansion opportunities within existing accounts. Qualifications 7+ years of sales experience, with significant experience in selling to public sector & labor buyers in the healthcare benefits, wellness, or adjacent complex solution sales environments. Proven success managing and closing long, complex sales cycles involving multiple internal and external stakeholders. Strong track record of consistently meeting or exceeding large annual or multimillion-dollar quotas. Deep understanding of the healthcare benefits landscape and its evolution, particularly as it relates to public sector and labor purchasers. Demonstrated consultative selling skills, including uncovering client pain points, quantifying business impact, and aligning solutions to strategic benefits and cost-management goals. Established credibility and relationship-building ability with consultants, brokers, TPAs, carriers, clients, and other influencers in the public sector and labor ecosystem. Exceptional executive communication, negotiation, and storytelling skills with senior stakeholders and decision-makers. Strong references from clients, partners, and influencers you have worked with in the past. Proficiency with Salesforce or similar CRM systems, with disciplined pipeline and forecast management. Willingness to travel domestically as needed to fulfill job responsibilities The base salary range for this full-time position is $170,000 – $210,000 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).  For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.   Benefits & Perks: In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more: Commission  Equity Remote-first culture 401(k) savings plan through Fidelity Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) Paid Time Off ("PTO") and Discretionary Time Off (“DTO") 12 weeks of 100% Paid Parental leave Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies. Work-From-Home reimbursement to support team collaboration home office work   Your recruiter will share more about the salary range and benefits package for your role during the hiring process. About Included Health Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. ----- Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

Location: Remote / Boston / Salt Lake City / San Francisco / New York The financial industry is growing at a record pace, but our data providers are still stuck in the past — with cumbersome onboarding processes, complicated APIs, slow infrastructure, and expensive licensing costs. Databento is the market data platform for modern finance. The company provides real-time and historical data across futures, options, and equities through a unified API. By owning the entire market data stack end-to-end, Databento is the first platform of its kind to combine the performance and reliability demanded by the world's leading trading firms with a dramatically simpler developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders, IMC, Tower Research, Jump Trading, HRT, Jane Street, and SIG. We're looking for a midlevel or senior IC to join our Platform/API engineering team. You'll be responsible for building, maintaining, and promoting our JavaScript client library, working closely with our design team to bring production-ready interfaces to life. This role is primarily focused on TypeScript/JavaScript, with some full-stack/Python work as well. Responsibilities Own, build, and maintain our JavaScript client library, ensuring it is robust, well-tested, and easy for external users to integrate with. Integrate native libraries into JavaScript/TypeScript code using tools like N-API, node-addon-api, or Wasm. Build responsive, performant front-end applications using React, Redux, Vite, Web Workers, and WebSockets. Contribute to full-stack projects, including backend work in Python (or Rust), REST API design, and database/migration work. Work between design and engineering teams to translate designs (e.g. Figma handoffs) into production-ready components and design systems. Set up and maintain CI/CD pipelines, including publishing to npm. Document components using Storybook or similar tooling. Collaborate cross-functionally to ensure smooth feature rollouts and updates. Preferred background Experience working between high-performing design and engineering teams, including production-ready design systems and tools (e.g. Figma handoffs). Proficiency with React, Redux, Vite, Web Workers, and WebSockets. Background in trading, market data, or quantitative finance. Hands-on backend experience building APIs, working with databases, and migrations. Full-stack experience with backends in Python or Rust, including REST API design. Familiarity with Storybook or similar component documentation tooling. Good communication skills and work ethic for a remote workplace. We offer health, dental, disability, and life insurance benefits, as well as 401(k) matching for full-time employees. We accommodate 100% remote work, with teammates living around the globe and paid in their local currency. The base salary range for this role is $130,000–$215,000, benchmarked to Tier 1 locations in each country. Total compensation may also include bonuses, commissions, and equity, depending on the role. Notice about phishing scams Be cautious of phishing scams impersonating Databento that offer fake job interviews and request purchases. Official emails come only from @databento.com or us.greenhouse-mail.io (our ATS). Any other domains (e.g., databento-careers.com, databento.online) are fraudulent. -- Databento, Inc. provides equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. We comply with federal, state, and local nondiscrimination laws in every location where we operate. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotion, termination, layoff, recall, transfer, leave, compensation, and training. Pursuant to applicable laws, we consider qualified applicants with arrest or conviction records. If you need an accommodation, please let us know. Our recruiting data suggests that underrepresented applicants often downplay their skills. Even if your experience doesn’t exactly match the qualifications listed, we still want to hear from you. Please apply!

Location: United States Workplace: remote Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. Role Summary: The Legal Solutions Engineer is the technical and domain expert on Filevine’s Enterprise and Strategic deals — the most sophisticated and highest-value opportunities in our pipeline. You will partner closely with Account Executives to position Filevine’s case management, AI, and contract management solutions to large law firms, insurance carriers, government entities, and corporate legal departments. Unlike a traditional solutions engineer who joins late in the cycle to run a demo, you will be embedded across the full sales cycle — from early discovery through to close — on Strategic accounts. You will sit in the room (often in person) with sophisticated legal buyers, diagnose how their teams actually work and where time is lost, and translate that understanding into a credible, defensible solution narrative. You will also serve as connective role between sales, product, and marketing, making sure the way Filevine talks about its products in market is grounded in how those products actually work. This is an accelerated role. You will be given immediate exposure to Enterprise and Strategic deals rather than ramping through the standard SMB-to-Enterprise progression, and you will work directly with sales leadership and executives regularly. Key Responsibilities Strategic Deal Engagement Partner with Account Executives across the full sales cycle on Enterprise and Strategic opportunities — participating actively in discovery, not just demos. Assist in leading consultative discovery with sophisticated legal buyers: understand their practice, workflows, and operational pain before positioning a solution. Prepare and deliver compelling, story-driven product demonstrations tailored to each prospect’s practice area and buying committee. Translate complex product and technical concepts for both legal and technical audiences, and earn credibility with practicing attorneys and firm leadership. Research and recommend the right combination of solutions from Filevine’s suite — including LOIS — to address each customer’s needs. Influence the successful closing and win rates of strategic accounts in collaboration with the sales team. Travel frequently for on-site discovery sessions, demos, and executive meetings (see Travel & Location below). Internal Team Partnership Partner with internal teams such as sales engineers, sales, marketing, product, etc. to develop accurate talk tracks, demo flows, and use cases for product launches and campaigns — providing real-world, field-tested input that marketing collateral can anchor against. Support the Sales team — delivering product demos, producing video and live-demo content for partner referral programs, contributing to RFP responses, and representing Filevine at partner conferences and on-sites, etc. Build and maintain demo environments used for events or sales cycles. Partner with Product Management and Product Marketing on pre-launch enablement so AEs and SEs share a common anchor narrative before a release hits the market. Support the development and delivery of internal sales certifications and training programs that keep the field current on Filevine’s rapidly evolving product portfolio. Qualifications We are looking for a practitioner who lives at the intersection of legal practice and technology. Candidates may have experience such as the following: A mid-level associate from a leading law firm — M&A, litigation, or capital markets — who has stayed close to legal innovation and is ready to move out of billable practice. A legal operations veteran who came up through BigLaw or has experience with in legal ops, managed services, an ALSP, or a legal-technology incumbent. An in-house lawyer who has built or co-designed internal tools, automation, or knowledge systems and is comfortable working alongside engineers and product teams. In addition, candidates should have: Demonstrated interest in and fluency with legal technology and AI — ideally evidenced by knowledge-management work, innovation projects, or thought leadership. Strong interpersonal and communication skills, including the ability to translate between technical product teams, marketing, and customer-facing audiences. Dynamic storytelling ability with a persuasive, executive-ready presentation style. A curious, consultative, problem-solving mindset and comfort operating in environments where messaging and product evolve quickly. Travel & Location This role carries a weekly travel expectation. Filevine is currently fielding one to three Enterprise/Strategic on-site requests per week, and this position exists to meet sophisticated buyers where they are — in their offices, at conferences, and at executive meetings. The possibility of weekly travel should be an expectation. Salt Lake City is the preferred base for close collaboration with sales leadership, executives, and the broader SE team – however, remote work is acceptable for this niche role. Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week     Cool Company Benefits: - A dynamic, rapidly growing company, focused on helping organizations thrive  - Medical, Dental, & Vision Insurance (for full-time employees) - Competitive & Fair Pay - Maternity & paternity leave (for full-time employees) - Short & long-term disability - Opportunity to learn from a dedicated leadership team - Top-of-the-line company swag   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.   Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

Location: Remote Workplace: remote At Offchain, we aren’t just building products: we’re leading a movement.    As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.    At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.    Why Offchain?   Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.   Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.   Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.   To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly. The Role As part of the Product team at Offchain, you will work with leaders in the blockchain space to solve novel technical, economic, and social challenges. This is a senior player-coach role where you’ll lead client-facing technical strategy while staying hands-on with code, integrations, prototypes, and implementation details. You’ll work directly with leading application teams to improve their experience using Arbitrum technology, accelerate their growth, and help bring ambitious onchain products to market. You’ll also collaborate closely with engineering and third-party teams across the Arbitrum ecosystem, and company leaders including our CTO and Head of Product. What you'll do: Lead strategic client engagements by partnering directly with customers to develop bespoke solution concepts, guide onboarding and adoption, and build long-term partnerships that drive success on Arbitrum. Proactively identify, contribute to, and advocate for strategic partnerships with promising application teams, fostering an ecosystem of the most engaging on-chain experiences. Work directly with the Product team to relay and incorporate feedback from projects and the developer community into our roadmap, and help shape the go-to-market strategy of new products, especially for the developer audience. Work alongside our engineering and research teams to improve our overall platform, from core protocol customizations to application-layer improvements, based on our work with clients. Own developer success across leading application teams in the Arbitrum ecosystem, working alongside builders to solve challenges involved in using and integrating with Arbitrum technology, and accelerating their development. What you'll need: Direct experience working with fintech companies or financial institutions to improve, modernize, or transform core infrastructure. 8+ years of experience in technical roles, ideally across solutions engineering, software engineering, infrastructure, architecture, or similar functions. 4+ years of experience leading, managing, and developing high-performing technical teams. Strong experience designing scalable, reliable systems and translating complex technical requirements into practical implementation plans. A strong fundamental understanding of blockchain technology, including how decentralized networks, smart contracts, rollups, and onchain infrastructure operate. Proven experience working directly with clients in professional or commercial settings, with the ability to communicate technical concepts clearly, connect them to business objectives, and guide customers through complex implementation decisions. Passion for and understanding of blockchain technologies Strong collaboration skills with both internal and external teams Experience writing Rust, Solidity or Golang. Perks: Remote-first global workforce + NY office Professional reimbursement program (facilitates industry conference attendance, certifications, and more) Medical, dental & vision coverage (US + some other countries) 401k retirement plan + company match (US only) Wellness stipend Home office set up / ergonomic equipment program Attention Offchain Job Seekers: This role cannot be performed in California, or Colorado. Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Field - USA At Counterpart Health , we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions. We are seeking a Provider Success Manager to est ablish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care. This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in San Antonio , Texas counties and be willing to travel to practices up to 5 days a week. As a Provider Success Manager, you will: Own & Manage Provider Relationships : Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA. Support Provider Recruitment Activities as Product SME : Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform. Optimize Provider Success & Retention : Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners. Lead Data-Driven Decision-Making : Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization. Influence and drive adoption of best practices : Implement CA best practice in various types of PCP practices. Cross-Functional Player : Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends. Success in this role looks like: You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners.  Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care. You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes. Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA. Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric. You should get in touch if: You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention. Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes. Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements. You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes. You are willing to travel up to 75% of the time to foster relationships and support provider practices. Preferred (but not required) Understanding of value based care models, population health or quality improvement. Implementing value based care tools and technology products in primary care. Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS. Benefits Overview : Financial Well-Being : Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being : We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being : We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development : Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-ONSITE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $107,700 — $140,000 USD

Location: Ciudad de México, Mexico; Moscow, Russia Workplace: remote At NOVACARD , we’re redefining how people use credit. We are the first interest-free and no-annual-fee credit card in Mexico , designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to $200,000 MXN in credit , only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals. About the Role: We are looking for a strong Product Leader to own the client experience in our mobile application. You will have full accountability for the app’s design quality, end-to-end customer journeys (CJM), and the usability of every touchpoint. This role requires someone who can think in metrics and interface details simultaneously, building the product around real customer needs. You will shape the strategy, lead design execution, and drive measurable improvements in activation, conversion, and engagement. The role is based in Mexico, with remote flexibility and business trips when required. Key Responsibilities: Mobile Experience Strategy: Define and evolve the UX/UI strategy for the mobile app, prioritizing simplicity, speed, and intuitive navigation that aligns with the needs of Near Prime customers. Customer Journey Design: Architect and optimize end-to-end customer journeys within the app — from onboarding and first use to regular product interaction, limit management, and repeat transactions. Own the CJM across all touchpoints. Product Metrics & User Behavior: Analyze in-app user behavior (funnels, screen flows, usage scenarios). Track and improve conversion rates for key actions (activation, product application, repeat visits) and identify interface bottlenecks through data. Design Process Leadership: Partner closely with UX/UI designers. Set clear tasks, ensure high quality of mockups and prototypes, facilitate user testing, and maintain design consistency across all app features. Ecosystem Integrations: Design seamless interaction scenarios between the mobile app and other company products and services, ensuring a unified and effortless customer experience within the broader ecosystem. Cross-Functional Collaboration: Work in tight alignment with product teams, engineering, analytics, legal, and marketing to deliver a consistent and compliant user experience. Continuous Improvement: Build and maintain a backlog of UX/UI enhancements based on data insights, customer feedback, market benchmarking, and company strategic goals. Key Requirements: Significant experience in product management for mobile applications (fintech, e-commerce, or consumer services) at an Upper Senior level, with direct ownership of UX/UI outcomes. Deep understanding of customer-centric design principles and the ability to balance user needs with business goals, risk constraints, and technical feasibility. Upper-intermediate English or higher (both spoken and written) — required for communication with international teams and headquarters. Strong analytical skills: ability to work with mobile analytics, funnels, heatmaps, and user session data to drive decisions. Excellent taste in product design, attention to visual and interaction detail, and the ability to recognize what makes an interface truly user-friendly. Out-of-the-box thinking, flexibility, and capacity to manage multiple initiatives in a fast-moving environment. Advanced soft skills: clear communication, empathy, and the ability to inspire designers and engineers around a shared product vision. What We Offer Remote or hybrid work format, with business trips as required. Official employment under local labor law; contractor arrangements available for candidates from other countries. The chance to define the mobile experience for a strategically important Near Prime segment in Mexico, impacting thousands of customers daily. A data-informed, design-driven culture that values experimentation, user feedback, and continuous improvement. Close collaboration with local and international teams, with full ownership of the mobile product experience and its business outcomes.

Location: Remote - London MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data. The European cloud landscape is undergoing a massive structural shift. Specialized GPU cloud providers, alternative infrastructure platforms, and sovereign cloud consortiums—collectively known as NeoClouds —are scaling exponentially to fuel the generational demand for enterprise AI/ML training and inference. As an Account Executive for the NeoCloud market in Europe, you will own MinIO’s commercial footprint across this hyper-growth sector. This role is open as a remote role in any Major European AI Hub for a qualified candidate. You will be selling a revolutionary AI data infrastructure portfolio, headlined by: MinIO AIStor: Our exascale AI data store purpose-built for massive concurrency, sub-10ms latency, and high-throughput training pipelines. MinIO MemKV: Our purpose-built context memory store that eliminates the inference "recompute tax" by turning NVMe flash into a shared memory tier that GPU pods access at microsecond speeds over RDMA. Why this role matters: AI infrastructure cannot achieve true efficiency using legacy storage frameworks. By positioning MinIO at the foundation of European NeoClouds, you will directly enable cloud providers to maximize GPU utilization (95%+), collapse time-to-first-token latencies from seconds to milliseconds, and drastically lower operational costs for their enterprise tenants. What You Will Do Drive Revenue & Market Share: Execute a strategic enterprise sales motion to identify, sign, and expand high-value commercial partnerships with European NeoClouds, specialized AI hosters, and sovereign cloud providers. Value-Based Portfolio Positioning: Lead complex technical and business conversations illustrating how MinIO products meet current and future requirements. Full Sales Lifecycle Management: Actively manage the end-to-end sales pipeline, from prospecting and initial technical qualification to executive alignment, pilot orchestration, pricing architecture, and contract closure. Cross-Functional Alignment: Collaborate closely with MinIO Solution Architects, Product Engineering, and corporate leadership to handle demanding infrastructure environments involving S3 over RDMA, PCIe Gen6, and NVIDIA reference architectures (e.g., Spectrum-X Ethernet, BlueField-4 STX). Ecosystem Amplification: Leverage alliances with key physical hardware and networking providers (e.g., NVIDIA, regional data center developers) to position MinIO as the foundational storage choice for modern AI deployment blueprints. Your Skills and Experience Proven Infrastructure Sales Record: 10+ years of quota-carrying enterprise software sales experience, with a documented history of successfully selling to cloud service providers (CSPs), telcos, managed services providers (MSPs), or high-performance computing (HPC) hubs. Familiarity with NVIDIA ecosystem:  AI Factory architecture and experience selling with NVIDIA field teams is a huge plus. Deep AI/ML Infrastructure Literacy: Fluency in the mechanics of modern AI infrastructure stacks. You can confidently discuss GPUs, Kubernetes operators, high-speed networking fabrics (RDMA/InfiniBand), KV Cache eviction challenges in LLMs, and modern data platforms like Apache Iceberg. Strategic Deal Architect: Proven ability to navigate complex, multi-layered corporate accounts, building deep trust with everyone from infrastructure engineers to executive decision-makers (CTOs, CEOs, Heads of AI Infrastructure). European Landscape Expertise: Strong understanding of regional dynamics within European tech markets (UK, DACH, France, Benelux, Nordics) and the data sovereignty requirements reshaping the continent's infrastructure policies. Entrepreneurial Engine: A proactive, self-motivated operator who thrives in high-velocity, high-innovation spaces and enjoys building a market segment from the ground up. Equal Opportunity Policy (EEO) MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Location: Remote - Toronto, Ontario Workplace: Remote The Company At Nylas, we specialize in making it easier for developers to add email, calendar, and contact management features into their applications. We provide APIs, which streamline the integration of these functionalities, ensuring they are secure and effective. This enables better, safer, and more reliable communication within apps. Supporting over 100,000 developers and collaborating with more than 900 companies globally, Nylas plays a pivotal role in how digital communication tools are built and utilized. Our technology spans various sectors, from healthcare to education, simplifying the complex process of app development related to communications. By reducing the barriers in communication technology, we empower developers to innovate and enhance user interaction across platforms. ABOUT THE TEAM At Nylas, we are building the infrastructure that powers modern communications. Our APIs and platform help developers integrate email, calendar, scheduling, contacts, notetakers, and agent accounts into their applications without managing the complexity underneath. The Nylas Dashboard is the control plane for that platform. It is where customers create applications, connect accounts, configure domains, manage grants, debug issues, explore product capabilities, monitor logs, and understand how their integrations are performing. As Nylas continues to evolve for an AI-native future, the Dashboard must evolve with it. We are turning it from a traditional admin surface into a fast, intuitive, intelligent product experience that helps developers ship faster, understand what is happening across their integrations, and confidently operate full-stack communication workflows. ABOUT THE ROLE We are looking for a Software Engineer to help build and modernize the Nylas Dashboard and the full-stack product surfaces that surround it. This individual will be primarily responsible for the Nylas Dashboard, but the scope extends beyond frontend pages. You will work across the stack, owning the user-facing surfaces, APIs, services, data models, product workflows, and internal platform patterns that make Nylas easier to use and easier to build on. This is a foundational role for someone who wants to shape how developers interact with Nylas in the AI era. You will help transform the Dashboard into a polished, reliable, AI-native control plane that supports core Nylas products, including Email, Calendar, Scheduler, Notetaker, Transactional Send, Inbound Email, and Agent Accounts. You will partner closely with product, design, backend engineering, platform engineering, and go-to-market teams to ship experiences that feel fast, coherent, and deeply useful to technical users. WHY THIS ROLE IS DIFFERENT This is not a narrow frontend role, and it is not limited to a single product surface. You will own critical product surfaces that every Nylas customer touches. You will help define the patterns other teams build within. You will work on the Dashboard shell, navigation, shared components, product pages, backend APIs, authorization flows, observability surfaces, onboarding experiences, and agent-powered workflows. The person in this role should be excited by the idea of making Nylas feel more modern, cohesive, fast, and AI-native. You should care about developer experience, product craft, system design, and the operational details that make complex platforms feel simple. If you want to help modernize a developer platform for the AI future we are already in, this role is for you. WHAT YOU’LL DO - Build and own core Dashboard infrastructure, including the application shell, navigation, layout patterns, shared components, and product surfaces used across Nylas. - Design and implement full-stack product experiences across frontend, backend APIs, data models, permissions, service integrations, and deployment paths. - Modernize the Nylas Dashboard into a fast, polished, cohesive control plane for developers and technical teams. - Build AI-native and agent-facing experiences that help users configure products, understand errors, debug integrations, apply best practices, and operate Nylas more effectively. - Work across Nylas product areas, including Email, Calendar, Scheduler, Notetaker, Inbound Email, Transactional Send, Domains, Logs, and Agent Accounts. - Partner with backend and platform teams to design clean APIs and service boundaries that support excellent user experiences. - Drive performance as a product feature. Profile, measure, and optimize Dashboard interactions so the product feels fast and responsive. - Create reusable abstractions and shared patterns that help other engineering teams ship product surfaces consistently. - Improve onboarding, activation, self-serve configuration, troubleshooting, and product discovery across the Dashboard. - Use AI-assisted development tools to accelerate implementation, improve quality, explore product behavior, and help define how AI fits into Nylas’ engineering workflows. - Ship incrementally and continuously, using customer feedback, product intuition, and technical judgment to improve the platform every week. - Collaborate closely with Design, Product, Customer Success, Solutions Engineering, and Developer Relations to translate customer feedback into product improvements. WHAT WE’RE LOOKING FOR - 4+ years of experience as a software engineer building user-facing products. - Strong full-stack engineering experience, especially with modern frontend development using React, TypeScript, and component-driven architecture. - Experience building backend APIs, services, data models, and integrations that power production product experiences. - A strong product mindset. You care about usability, information architecture, developer experience, performance, and the details that make software feel excellent. - Experience building products for developers, technical users, internal platforms, or complex B2B SaaS workflows. - Systems thinking. You naturally create reusable abstractions, composable components, shared patterns, and clean APIs rather than one-off solutions. - Comfort working in ambiguous product areas. You can take a rough problem statement, clarify the goal, make pragmatic tradeoffs, and turn it into shipped software. - Strong communication skills and the ability to collaborate effectively with product, design, backend engineering, platform engineering, and customer-facing teams. - A bias toward shipping. You move quickly, iterate based on feedback, and hold a high bar for quality without getting stuck in long planning cycles. - Experience using AI tools in your own development workflow, with opinions on how they should improve engineering productivity and product experiences. NICE TO HAVE - Experience working on dashboards, developer portals, control planes, admin surfaces, or platform products. - Experience with Next.js, GraphQL, REST APIs, Go, gRPC, Postgres, Redis, or cloud-native service architectures. - Experience building observability, logging, debugging, billing, authentication, authorization, or configuration surfaces. - Experience working on horizontal platform teams where other engineering teams build on top of your infrastructure. - Experience building agent-powered products, AI-assisted workflows, or LLM-powered developer tools. - Experience working with design tools such as Figma and v0. - Contributions to open source projects, especially in the React, TypeScript, frontend infrastructure, or developer tooling ecosystem.   INTERVIEW PROCESS (SUBJECT TO CHANGES) - Round 1 - The Intro: 30 minute discussion with the Hiring Manager - Round 2 - The Deep Dive: 60 minute live technical assessment - Round 3- The Loop: A series of 45-minute chats with the team (max 3 hours) where we look for the "what, why, and how" behind your best work.   During the various discussions, candidates selected to meet with us are strongly encouraged to not only discuss their knowledge, skills, experience, and abilities but also to showcase examples of their current or previous work. We expect you to clearly outline the "what," "why," and "how" behind your contributions.   Actual compensation will be determined based on individual qualifications, which are objectively assessed during the interview process. Factors influencing salary include knowledge, skills, experience, and abilities. Nylas is registered as an employer in many, but not all, states/provinces. If you are not located in or able to work from a state/province where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.

Location: London Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on UK public sector and defence accounts. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations. You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of UK Government and defence organisations. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions. In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government engagements. Location: UK Security Clearance: Active Top Secret clearance preferred; candidates with Active Secret clearance or those who are eligible and willing to obtain clearance will also be considered. What You'll Do Customer Program Leadership: - Own end-to-end technical program delivery for UK public sector and defence customers, from initial deployment through production scaling - Serve as the primary technical program point of contact for government customers, building trusted relationships with departmental CIOs, IT directors, and technical teams - Translate complex government requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans - Navigate government procurement processes, RFP responses, and contractual technical obligations. Strategic Communication: - Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, and government leadership - Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds - Present technical roadmaps and status updates to senior government officials and departmental executives - Represent Cohere's technical capabilities in sensitive government and defence contexts. Complex Program Management: - Create and manage project schedules that account for government timelines, security review processes, and ministerial approval cycles - Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams - Navigate risks unique to government deployments: privacy compliance, security authorisations, technical and infrastructure constraints - Drive alignment between product development priorities and specific government requirements. Technical Delivery & Execution: - Ensure on-time delivery of AI solutions that meet government-grade security, privacy, accessibility, and performance standards - Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support - Establish governance checkpoints appropriate for high-stakes government deployments - Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments. You May Be a Good Fit If: Required Experience: - 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery. - Excellent executive communication and stakeholder management. - Experience working with government, defence, or heavily regulated customers (public sector, defence contractors). - Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements. - Bachelor’s degree in a relevant field; advanced degree or technical certs a plus. Technical Background: - Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped) - Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator - Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders. Government & Defence Acumen: - Deep understanding of how government organisations procure, evaluate, and deploy technology - Familiarity with UK government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications - Understanding of defence and national security considerations in AI deployment - Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset - Eligible to obtain UK government security clearance (Top Secret preferred) Nice to Have: - Active UK government security clearance (Secret or Top Secret) - preference for active Top Secret clearance - Background in or strong familiarity with UK defence, intelligence, or critical infrastructure sectors - Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments - Project management certification (PMP, PgMP) or government-specific methodologies. Security Clearance Requirements This role requires eligibility for UK government security clearance. Preference will be given to candidates who currently hold an active UK government Top Secret (TS) clearance, as this will enable immediate engagement with our most sensitive defence and national security customers. However, we will also consider exceptional candidates who: - Currently hold UK government Secret clearance and are eligible for TS upgrade - Do not currently hold clearance, but are eligible and willing to undergo the Top Secret clearance process - Have a previous government security clearance that has lapsed Please note that obtaining Top Secret clearance can take 12-18 months. Candidates without active clearance will work on non-classified public sector accounts while the clearance process is underway. What Makes This Role Unique This isn't typical program management—it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of the UK’s most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability. If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how the UK leverages AI to serve its citizens, this role is for you. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.