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Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ The Products Team at Docker is looking for a Principal Product Manager to lead components of Docker Sandboxes. You will own and drive this strategic product area from high-level concept design through delivery, adoption, and operation. You will help shape how developers and AI agents use fast, secure, isolated environments across local and cloud workflows. You will work closely with developers inside and outside of Docker, our customers, and our partners to expand our open ecosystem offering and provide value. As the company and ecosystem grow, you will help foster teams eager to continuously build, measure, and learn. To thrive in this role, you will need experience working with developers, deep technical fluency in systems and developer infrastructure, and prior experience as a software engineer. You will need to understand containers, sandboxes/microVMs, virtualization technologies, hypervisors, the software development lifecycle, and how untrusted or agent-generated code can be safely executed and orchestrated. You will need a relentless drive to try new things and an eye for detail. Your long-term success will depend on your ability to own the product roadmap, earn the trust of the developer community, and scale reliable services. Most importantly, you will need to be comfortable taking ownership of big objectives with big goals, working with a cross-functional team, and maintaining a bias for action. RESPONSIBILITIES - You own Docker Sandboxes, its long-term vision, roadmap, revenue, adoption, and results. - You believe in and can succinctly articulate our customers, their workflows, and their pain points. You empathize with the world they live in and the security, performance, compatibility, and cost constraints they work through. - You will engage deeply with developers building AI agents, coding environments, CI and testing systems, and other workloads that require secure, isolated execution, finding solutions for today while optimizing for tomorrow's vision. - You enjoy building infrastructure products that are easy to adopt and use. You will turn complex tradeoffs across isolation, startup time, performance, density, networking, storage, and cost into simple product experiences. - You are comfortable with ambiguity and will guide product definition, feature prioritization, and scope in concert with engineering, design, security, operations, and go-to-market teams. - You are a fan of iterative development, working with customers and cross-functional teams to hypothesize, measure adoption and impact, learn from releases, and continually improve the roadmap. QUALIFICATIONS - You have deep empathy for the needs of developers and are obsessed with talking to your users. - You have prior professional experience as a software engineer, ideally in systems, infrastructure, platform engineering, developer tools, or cloud. - You have strong technical familiarity with sandboxes/microVMs, containers, virtualization technologies, and hypervisors, including the isolation and security boundaries each provides. - You understand the building blocks of modern developer infrastructure, including Linux, container runtimes, orchestration, networking, storage, APIs, and cloud services. - You have experience designing, building, or operating systems that execute customer-provided, untrusted, or agent-generated code at scale. - You are comfortable interacting with a command-line interface and discussing APIs, SDKs, and technical architecture with engineers and developers. - You have experience building B2B or SaaS products, or a background in public cloud and developer infrastructure. - You understand software supply chain and software security concerns, including multi-tenant isolation, identity, secrets management, observability, and reliability. - You can break down complex technical problems into small, releasable, user-valuable features. - You can explain complex ideas simply and communicate effectively in writing, verbally, and visually across diverse stakeholders. - You can analyze qualitative and quantitative data to inform decisions, define success metrics, and prioritize investments. - You have a collaborative approach, experience running products from greenfield to scale, and the ability to work with fast-moving, distributed, cross-functional teams. You are a doer as well as a strategist; we are small and need all hands on deck. WHAT TO EXPECT FIRST 30 DAYS - Get to know Docker: our vision, mission, and values. - Understand the Docker Sandboxes team's mission, product strategy, and technical architecture. - Meet the team along with peers across the business unit and company. - Work closely with designers, researchers, engineers, security partners, and customers to understand user needs and current pain points. - Work with your manager and team to review and create quarterly goals. - Understand the product roadmap, key technical and business tradeoffs, and the data available to make data-driven decisions. FIRST 90 DAYS - Understand the company's and business unit's product vision and how Docker Sandboxes contributes to it. - Provide clarity on product vision, target users, priority use cases, and how the team contributes to the overall success of Docker. - Develop a deep understanding of our developers and customers, how they use isolated environments, and why they choose Docker. - Shape the team roadmap and product strategy in close collaboration with design, engineering, security, and go-to-market peers. - Lead the definition of team OKRs and success metrics for the quarter, and provide clear progress reports. ONE YEAR OUTLOOK - Lead product initiatives across cross-functional teams that make secure, isolated execution simple and valuable for developers and AI agents. - Drive the long-term direction of Docker Sandboxes, including improvements to adoption, ecosystem integration, reliability, scale, unit economics, and ARR. Docker does not offer visa sponsorship for this role. Compensation & Equity Canada CA$255,500 - CA$365,000 + equity United States: $280,000 – $300,000 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the team Secure Frameworks is the team in Anthropic's Security Engineering org that builds shared security libraries and frameworks the rest of the company builds on. We collaborate closely with teams and leaders across Anthropic to own critical security foundations, including workload identity and authorization, cryptographic frameworks, and the centralized access proxy that  secures traffic to internal applications. Our mission is to make the secure thing easy and the easy thing secure by helping Anthropic engineers get secure behaviour by default and preventing entire classes of vulnerabilities through careful design. We own what we ship, help customers adopt better security practices and at times we work embedded directly in research, infrastructure or product teams. About the role You will design, build and run security foundations used across Anthropic's fleet, from threat model through production, on-call and adoption. Much of the work is greenfield: our infrastructure is growing quickly and the timelines are compressed, so you will help define the architecture rather than inherit it. Depending on your strengths you will focus on one or two of the areas below and contribute across the rest. Build critical security foundations including cryptographic frameworks, mTLS infrastructure, secure serialization, and authorization systems, designed to prevent entire classes of vulnerabilities Partner with product, research, infrastructure, and other security teams to ensure frameworks integrate smoothly with lower-layer security controls Scope, design and build security services and libraries end-to-end, maintain them in production, and drive through ambiguous technical problems with minimal oversight Build and operate the zero-trust access gateway that fronts Anthropic's internal services Design and roll out authorization frameworks so services enforce least privilege consistently instead of each inventing its own access controls Own cryptographic frameworks and libraries Mentor engineers, contribute to hiring, and grow security engineering culture across Anthropic Minimum qualifications 8+ years of software engineering experience building security-relevant systems in production, including leading complex initiatives independently Strong programming skills in Go, Rust or Python Deep understanding of authentication and authorization systems: OAuth 2.0 / OIDC, JWTs, service-to-service auth, policy-based access control Hands-on experience with PKI, X.509, mTLS and workload identity Working knowledge of applied cryptography: choosing and composing primitives correctly, key management, and the ways libraries fail in practice Experience shipping and operating high-reliability services on Kubernetes across cloud and on-prem environments, including being on call for them A track record of bringing clarity and ownership to ambiguous technical problems and driving them to resolution across teams A strong sense of developer experience Clear communication across all levels of the organization Passion for AI safety and the role security engineering plays in building trustworthy AI systems Preferred qualifications Built security frameworks or libraries adopted across an engineering organization, and done the work to drive that adoption Built or operated a zero-trust / BeyondCorp-style access gateway or identity-aware proxy Migrated a fleet to mTLS at scale, including certificate issuance and staged enforcement Maintained or contributed to open-source cryptographic libraries Designed authorization systems using policy languages or relationship-based models Familiarity with ML infrastructure (training, inference serving) The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $32,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re looking for a Senior Technical SEO Analyst to improve the technical foundations that help 1Password.com http://1Password.com attract qualified audiences, support conversion, and build category authority across consumer, product-led growth (PLG), and enterprise experiences. This is a hands-on individual contributor role for someone who moves beyond audits to diagnose root causes, recommend practical solutions, implement changes, and partner with Web Engineering when improvements require code or platform development. Reporting to the Senior Manager, SEO and GEO. On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights fasterso we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password. This is a remote opportunity the US. What we're looking for: • 4+ years of hands-on technical SEO experience on a complex software as a service (SaaS), enterprise, international, or multi-audience website. • Strong knowledge of crawling, indexing, rendering, canonicals, redirects, sitemaps, robots directives, structured data, JavaScript SEO, Core Web Vitals, internal linking, and international SEO. • Experience moving from technical diagnosis to implementation through content management system (CMS) changes, engineering requirements, release quality assurance (QA), and measurement. • Experience with an enterprise or headless CMS, including content models, publishing workflows, governance, and data quality. • Experience supporting a domain, CMS, platform, or acquired-site migration. • Strong analytical judgment and working knowledge of Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), JavaScript, crawl tools, Google Search Console, web analytics, and monitoring systems. • Clear communication and cross-functional project leadership, including the judgment to make day-to-day decisions independently and bring forward recommendations on broader decisions. Experience with Contentful, Vercel, Next.js, GitHub, GitLab, server-log analysis, observability, automated testing, workflow automation, cybersecurity, developer products, or a global website serving both business and consumer audiences is a plus. What you can expect: • Monitor and improve crawlability, indexation, rendering, site performance, structured data, internal linking, and international SEO. • Diagnose complex technical issues and recommend priorities based on impact, effort, risk, dependencies, and business goals. • Implement changes in the CMS and partner with Web Engineering on technical SEO requirements, acceptance criteria, and release QA. • Lead defined technical SEO workstreams for migrations and major site changes, including redirect planning, launch monitoring, and post-launch remediation. • Maintain agreed taxonomy, structured-content, internal-linking, and data-quality systems that support scalable content discovery. • Build monitoring, dashboards, alerts, and repeatable processes using crawl, search, analytics, log, and CMS data. • Use artificial intelligence (AI), scripts, application programming interfaces (APIs), and automation to scale technical analysis, quality assurance, and repeatable fixes with appropriate human oversight. USA-based roles only: The annual base salary for this role is between $88,000 USD and $123,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Security Risk team is responsible for how Anthropic identifies, prioritizes, and drives treatment of its most important security risks. We are rebuilding risk management to operate as an engineering function, using automation, quantitative risk and AI-native platforms to enable decision making. The risks we assess span Anthropic's full security landscape, so the team needs breadth across domains and the judgment to go deep wherever a decision demands it. Security Risk, in deep partnership with Security Engineering, helps define the security program and shapes how investment and treatment decisions get made. The conventional GRC playbook was not built for a company shipping frontier AI. You will help define what replaces it, with a direct line to CISO-level decisions. As a Security Risk Analyst you will take risk questions from leadership and partner teams and drive them to a decision. Sometimes that is a fast, structured qualitative assessment and other times it is a deep FAIR-based quantitative analysis. Either way you bring leadership a clear position, the tradeoffs, and honest uncertainty, and you defend it under challenge. In parallel, you will help turn quantitative risk into a product partner teams can leverage, and define the standards a growing risk function will run on. Key responsibilities Enable leadership and partner teams to make risk-informed decisions. Take ambiguous risk questions, drive them to a documented decision, and communicate the quantitative and qualitative tradeoffs clearly Lead quantitative analysis of the company's top security risk scenarios using FAIR, calibrated estimation, and simulation, working with the engineers who own the systems and presenting results in terms leadership can act on Partner with Security Engineering to assess threat scenarios and control effectiveness so security investment is right-sized to actual risk and remediation is sequenced where it buys down the most risk Frame escalations and risk treatment decisions with a clear recommendation, an honest statement of uncertainty, and re-evaluation triggers, and pressure test those decisions with risk owners Shape the analysis and narrative behind leadership risk reviews, and help define risk appetite and the risk metrics the organization should measure and why Use AI and automation to scale risk analysis, and own the calibration and quality review that keep the outputs trustworthy Turn one-off analyses into reusable methods, templates, and training so risk analysis becomes increasingly self service for partner teams, and raise the analytical quality of the risk register You may be a good fit if you Have owned security or technology risk analysis end to end, qualitative and quantitative, and can point to a decision your output changed, whether a funding call, a launch call, a remediation sequence, or a documented acceptance Have hands-on FAIR-style quantification experience, including scenario decomposition, calibrated estimation, and Monte Carlo simulation in Python, R, or spreadsheet tooling, briefed to decision makers Thrive in ambiguity. You frame a moving question into something analyzable, pick the depth that fits, and drive to a decision rather than a report Put defensible severity and likelihood on ambiguous problems, state uncertainty honestly, and change your position when the evidence changes Have enough technical security depth to decompose an attack path with security engineers and be credible in the room Can compress a complex risk position into one paragraph for the CISO, make the tradeoff explicit, and defend it under pointed questions Use Claude or other LLMs as daily working tools and review model output critically Are low ego and collaborative, build credibility through the work, and care about AI safety and the role security risk plays in it Strong candidates may also Have applied FAIR-CAM or another structured approach to control effectiveness and attack path modeling Have built or operated a cyber risk quantification program, or turned quantitative analysis into tooling, templates, or training that others ran Have helped define risk appetite or tolerance thresholds an organization actually used to make decisions Bring a background in security engineering, detection, threat intelligence, actuarial science, or decision science that grounds the numbers in real systems Are familiar with security risks specific to AI systems, such as goal or intent modification, and how they change traditional threat models The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $270,000 — $345,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: London, United Kingdom; Zurich, Switzerland; Paris, France Workplace: Hybrid About Ledger We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger. At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries. The team: Ledger has secured digital assets for millions of people. Ledger Enterprise brings the same security to institutions. Banks, exchanges, custodians and stablecoin issuers use our platform to hold, move and govern digital assets on infrastructure they control: Vault for self-custody, HSM On-Premises for institutions that need keys inside their own perimeter, TradeLink for off-exchange settlement, and Multisig for on-chain governance. You’ll work closely with Business Development, Solutions Engineering, Product, Legal and Support, covering clients across Europe, the Middle East and Africa. Join a young, international, driven team in one of Ledger’s fastest-growing areas. What you’ll be doing: You will own a portfolio of institutional clients from signature onward. That covers onboarding, integration, adoption, renewal and expansion. You will be their trusted advisor inside Ledger and their voice in our product roadmap. - Own client relationships end to end. Be the primary contact for a portfolio of exchanges, banks, custodians and fintechs, and build relationships from operations teams up to C-level. - Drive integration and adoption. Explain product features clearly, run workshops, and guide clients through technical integration together with our Solutions Engineers. - Grow accounts. Identify and close upsell and cross-sell opportunities such as new products, additional users, assets or entities. Own your expansion and retention targets. - Negotiate renewals and contracts. Lead commercial discussions on renewals, amendments and pricing, working with Legal on terms. - Shape the product. Turn client feedback into clear, prioritised input for Product and influence what we build next. - Run the account rhythm. Lead QBRs, maintain account plans, keep the CRM accurate, and flag risks early. - Represent Ledger. Meet clients on-site and at industry events across EMEA, with occasional travel. What we’re looking for: - 4+ years in a similar account management or customer success role, ideally in B2B SaaS or enterprise infrastructure software. - Proven experience managing financial institution clients such as banks, asset managers, custodians or payment providers. - A track record of upselling and expanding accounts against targets. - Experience negotiating contracts and renewals with enterprise clients. - Comfort with technical conversations: you can explain APIs, integration flows and security concepts without needing an engineer in every meeting. - Hands-on experience with digital assets, or a clear and demonstrable interest in the space. - Excellent written and verbal communication in English. You can adapt your message for a CISO, a head of operations or a CFO. - A structured, self-driven way of working. You manage a portfolio without being chased. Nice to have: - Understanding of regulatory frameworks relevant to EMEA clients, such as MiCAR, DORA, the Travel Rule, the Basel crypto-asset standards, FINMA requirements, or Middle East regimes like VARA (Dubai) and ADGM. - Familiarity with custody and key management concepts like MPC, HSMs and cold/warm/hot wallet setups. - Additional languages, especially German, French or Arabic. - Experience at a crypto-native firm, a bank’s digital asset desk or a custody provider. At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to: - Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week - Health & Wellness support - Health and Life Insurance. - Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work. - Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation. - Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee. For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information. We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the team Anthropic's Security Governance, Risk, and Compliance (GRC) team is the connective tissue that holds the company accountable to its security commitments. We translate regulatory, customer, and voluntary obligations into controls that teams act on, and give leadership a bird's-eye view of how well we're meeting them. We're building toward a fundamentally different kind of GRC: one that directs Claude, with the right humans in the loop, to challenge and evidence the performance of controls continuously rather than through periodic audits. Within Security GRC, Compliance and Audit Programs (CAP) runs the integrated audit across our frameworks and maintains the Common Control Framework the program hangs off. This role sits in Compliance & Audit Programs and works one regime family, US public sector, from requirements through authorization and ongoing compliance, working alongside the public sector engineering pods rather than downstream of them. About the role You'll help drive the compliance programs that keep Anthropic's US government authorizations current: federal civilian (FedRAMP, including FedRAMP 20x for Claude Enterprise), Department of War (DoD impact levels, CMMC, NIST SP 800-171), and state and local (StateRAMP, TX-RAMP and agency requirements). You'll own the recurring cycles those authorizations run on (continuous monitoring, POA&M, annual assessments, significant changes), help build new authorizations as we add them, and keep every frontier model's authorizations current. You'll turn government requirements into specific, testable requirements that engineering teams build against, review the evidence that comes back, and say so when a launch is not ready for a government boundary. You'll map US government requirements onto our Common Control Framework so the public sector view and the integrated audit view of the same control stay one framework. Building with Claude is a normal part of the job: mapping, evidence collection and reporting, with you deciding where human judgment stays in the loop. This is an individual contributor role, working closely with a peer on US public sector compliance, for someone who works well independently, writes clearly, and gets satisfaction from a government authorization that holds up as the product changes underneath it. Key responsibilities Run the recurring compliance cycles for our US government authorizations (continuous monitoring, POA&M, annual assessments, SSP updates, significant changes and incident notifications), starting with C4G on Palantir FedStart and the NIST SP 800-171 assessment with Schellman Co-own FedRAMP 20x work for Claude Enterprise, and help build new authorizations (first-party FedRAMP High, DoW impact levels, StateRAMP and TX-RAMP) with requirements and evidence work Support model authorizations in GovCloud and Vertex for every model launch, as the GRC member of the Inference and model delivery pod Translate government obligations into partner team requirements, for example vulnerability SLAs in our internal vulnerability reporting platform, and review the evidence Answer public sector customer and deal questions (what a boundary allows, CUI, IRS Publication 1075, CJIS, ITAR), and handle questionnaires and RFIs until they move to Customer Trust Map US government requirements onto the Common Control Framework with the Controls Assurance Lead and keep one source of truth for status Build with Claude: automate mapping, evidence collection and reporting, and verify machine-drafted language before it becomes the record Minimum qualifications Several years in security compliance or IT audit with hands-on US government compliance for a cloud service (FedRAMP, DoD impact levels, CMMC or NIST SP 800-171, or StateRAMP), including the ongoing compliance cycle after authorization Working command of the NIST SP 800-53 Moderate baseline and the mechanics of authorization: boundary definition, control implementation statements, assessment, continuous monitoring, POA&M and significant change Experience writing requirements for engineering teams from a control baseline and reviewing the evidence that came back Working knowledge of how a GovCloud or Vertex style government region differs from commercial, and what changes when a model, feature or region is added to an authorized boundary Enough technical fluency to read a runbook, configuration or pipeline definition and judge whether it enforces the written control Clear writing, because implementation statements and status reports are what assessors, engineers and leadership work from Ability to get partner teams to prioritize and close compliance work without authority over them Preferred qualifications Have taken a service through FedRAMP High or DoD IL4 or IL5, or supported a service on classified networks Have worked on a FedRAMP 20x pilot or built machine-readable evidence or reporting for an assessor Have applied LLMs to compliance work such as control mapping, evidence testing or continuous evidence collection Hold or are eligible for a US security clearance Experience with state and local requirements such as StateRAMP, TX-RAMP, IRS Publication 1075 or CJIS You don't need to Have done everything on this list or worked every regime. The scarce combination is running a government authorization on its recurring cycle plus the judgment to tell whether a control actually works Write production code. The bar is fluency sufficient to read, query and challenge Hold every certification. CISSP, CISA, CGRC or similar are welcome and not required Have prior AI industry experience Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $255,000 — $270,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: White Plains, NY Legal Assistant At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that serves to empower and motivate employees beyond the standard corporate rhetoric one might see on motivational posters. Employees understand their individual roles in serving our customers, and this clarity of purpose encourages high job performance. Position Overview We are seeking a highly organized, detail-oriented and proactive Legal Assistant to join the Legal Department at Rectangle Health, a privately held corporation in White Plains, New York. This is a full-time, on-site position will support the Company's legal, regulatory, corporate governance, compliance, and contracting activities. The Legal Assistant will provide administrative and substantive support to the Legal Department and will work with confidential and commercially sensitive information. The successful candidate will have a successful track record handling confidential and sensitive information with appropriate discretion, a high attention to detail, be proactive, be able to manage short timelines sometimes, manage multiple priorities, and interact professionally with employees at all levels of the organization as well as outside counsel and other third parties. This position is well suited for an individual who takes pride in confidentiality, accuracy, responsiveness, and organization. Key Responsibilities Legal Department Support Provide day-to-day support to the Legal Department. Prepare, format, proofread and revise letters, agreements, memoranda, presentations and other legal and business documents. Coordinate execution and distribution of contracts and other legal documents, including electronic signatures. Maintain organized electronic legal files and records and ensure that final executed agreements are appropriately stored. Maintain Legal Department calendars, deadlines and other important dates. Schedule meetings and coordinate with internal business teams, outside counsel and other third parties. Contracts and Corporate Records Assist with the administration and organization of customer, vendor and other commercial agreements. Track agreements through review, approval, signature and final storage. Maintain contract records and assist with tracking expiration, renewal and notice dates. Assist with preparation and maintenance of corporate records, organizational documents and other governance materials. Coordinate signatures, notarizations, certifications and document requests as necessary. Corporate Governance and Compliance Assist with the preparation and organization of materials for Board and committee meetings. Maintain corporate governance files, including Board materials. Assist the Legal Department with compliance projects, internal policies and recordkeeping. Help coordinate responses to requests for corporate and legal documentation. Support periodic Legal Department projects, audits and information requests. General Administrative Responsibilities Maintain an organized and efficient filing and document-management system. Coordinate meetings, conference calls and departmental activities. Assist with preparation of reports, spreadsheets and presentations. Communicate professionally with employees, executives, outside counsel, vendors and other external parties. Identify opportunities to improve Legal Department administrative processes and organization. Perform other duties and special projects as assigned. Qualifications Required Minimum of 5 years of legal assistant, paralegal or comparable professional legal experience . Excellent organizational skills and exceptional attention to detail. Strong written and verbal communication skills. Demonstrated ability to manage multiple assignments and deadlines simultaneously. Strong proofreading, document formatting and file-management skills. Proficiency in Microsoft Word, Outlook, Excel and PowerPoint. Ability to exercise sound judgment and maintain strict confidentiality. Professional demeanor and ability to communicate effectively with senior executives and other employees. Ability to work independently while functioning effectively as part of a collaborative Legal Department. Ability to work on-site in White Plains, New York, five days per week . Preferred Prior experience working in an in-house corporate legal department. Compensation & Benefit Profile: $70,000 - 75,000 annual total compensation (commensurate with experience) Competitive Medical Health Plans, Low, Mid, High. Employer Paid Low Medical Plan for Employee & Dependents (HSA Eligible) Employer Paid Dental & Vision for Employee Employer Paid Life Insurance for Employee Employer Paid Long-term Disability for Employee Employer Paid Hospital Confinement for Employee ~ (If enrolled in Medical) + Voluntary Supplemental Insurance Coverage Options 15 days PTO & 7 Sick Days Annually 10 Fixed Paid Holidays Off Annually 401(k) Matching up to 3% About Us: Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually. View our CCPA disclosure notice here

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the team Anthropic's Security Governance, Risk, and Compliance (GRC) team is the connective tissue that holds the company accountable to its security commitments. We translate regulatory, customer, and voluntary obligations into controls that teams act on, and give leadership a bird's-eye view of how well we're meeting them. We're building toward a fundamentally different kind of GRC: one that directs Claude, with the right humans in the loop, to challenge and evidence the performance of controls continuously rather than through periodic audits. Responsibilities: Serve as the security policy partner for AI agent governance, authoring the policies and standards for how agents are built, deployed, operated Define review and approval criteria when an agent may interact with sensitive or regulated data, and which actions require human approval as it relates to compliance frameworks Serve as the GRC reviewer within existing engineering approval workflows Define data governance requirements for agents, including least-privilege access, access reviews, and handling of regulated and sensitive data Monitor agent behavior over time and adapt governance requirements in partnership with cross-functional security, research and engineering teams Map agent security and data controls to AI governance frameworks (e.g., ISO 27001, ISO 42001, EU AI Act), strengthening Anthropic's certification efforts ensuring agent security is auditable Assess and document agent-related security and compliance risks, driving them to resolution with engineering owners Own the policy for agent-related risk acceptances and exceptions, including approval authority, duration and re-review You may be a good fit if you: Have 8+ years in security governance, risk, and compliance, including ownership of security policies and control standards at a technology company Have owned or meaningfully supported efforts to compartmentalize sensitive data, PII, or intellectual property, and understand how identity and access mechanisms implement or undermine protection boundaries Think about non-human identities as a distinct risk and control category, and can design least-privilege access and accountability controls for systems acting on a person's behalf Can reason from a threat model to a control and explain the tradeoff to both an engineer and an auditor Have defined risk-based review or approval criteria within engineering workflows and kept them effective under high change velocity Deliver clear, precise written work for both technical and non-technical audiences Thrive in ambiguous environments with no settled industry playbook, where you're expected to propose the standard rather than wait for one Are energized by being the security and risk authority who educates and influences outcomes rather than only advises Strong candidates may also: Understand the security properties of LLM agents, whether from an AI, developer-platform, or agent-tooling company, or through comparable experience Bring familiarity with AI governance frameworks alongside traditional security frameworks Have adapted controls from regulated or highly sensitive environments to an open, high-trust engineering culture Possess relevant certifications (CISSP, CISM, CRISC, CISA, CCSP, ISO 27001 or ISO 42001 Lead Implementer/Auditor) Candidates need not have: Done everything on this list before. Very few people have governed AI agents at scale — we care more about how you reason about access, accountability, and blast radius than about a prior title. Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $255,000 — $345,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As an AV Engineer focused on Platform & Automation, you'll build and own the software layer of Anthropic's collaboration systems — the tools, integrations, and engineering practices that let a small AV team support a fast-growing global office portfolio. Our rooms, event spaces, and broadcast systems are increasingly managed through APIs and code: device management platforms, DSP and control systems, conferencing administration, ticketing, and paging. Your job is to turn that surface into reliable, team-owned tooling, and to bring software engineering discipline to how we build and maintain it. You can expect a lot of your time writing, shipping, and operating code — fleet health monitoring, automated room testing and ticketing, integrations between our AV platforms and IT systems, and the internal tools that AV Engineering, AV Operations, and Events rely on every day. You'll also help own the administration of the software platforms we already run, and set the standards for how the team version-controls, reviews, tests, releases, and maintains everything from DSP designs to firmware to internal services. Responsibilities Design, build, and ship internal tools and integrations that monitor, test, and manage AV and collaboration systems across every office Develop fleet health monitoring and automated room testing that catch failures before users report them and open actionable tickets automatically Build integrations across device and platform APIs — Q-SYS (including plugins and Lua control scripts), Logitech Sync, Google Meet hardware, digital signage; and IT systems such as Jira, Slack, PagerDuty, and Google Workspace Automate repetitive operational work: provisioning, configuration baselines, drift detection, certificate renewal, and asset data — with code others can read, test, and maintain Own administration and lifecycle of the software platforms behind the AV estate, including firmware and software release management with staged rollouts and rollback plans Operate internal tools as production services, with monitoring, alerting, service metrics, and runbooks, on team-owned repositories and service identities so nothing depends on one person Establish the team's engineering practices: source control, code review, testing, CI/CD, and release — and bring AV configuration under version control, with standards set for integrator deliverables and acceptance verified before changes land Enable AV Engineers, Operations Specialists, and Production staff to contribute safely through templates, guardrails, and review paths built for non-developers Partner with Security, IT Engineering, and Network on least-privilege API access, secrets management, and integration with enterprise standards Gather requirements from AV Operations, Events, and AV Engineering, prioritize the tooling roadmap by operational impact, and decide where to build, buy, or push a vendor to close a gap You May Be a Good Fit If You: Have 10+ years of experience across AV, collaboration, or IT systems engineering, including 4+ years writing, shipping, and maintaining production code that other people depend on Are fluent in at least one general-purpose language: Python, Lua, Go, TypeScript, or similar — and comfortable with shell scripting Practice engineering fundamentals by default: Git-based workflows, code review, automated testing, CI/CD, logging, and observability Understand how AV and collaboration systems work: DSP and control, conferencing platforms, room devices, signal flow, AV-over-IP — well enough to build reliable tools on top of them Have built integrations against REST APIs, webhooks, and vendor SDKs, and know how to handle auth, rate limits, pagination, retries, and partial failure Have owned a tool or service in production over time, not just written it, including fixing it when it broke and handing it off cleanly Have defined engineering practices for a team, especially one where most contributors aren't developers Turn operational pain into well-scoped tooling, and can say no to work that shouldn't be built Thrive in a fast-moving environment where standards are being written rather than inherited Strong Candidates May Also Have Experience With: Q-SYS Lua scripting and plugin development Logitech Sync and CollabOS, and Google Meet hardware administration through the Google Admin console and Admin SDK Google Workspace APIs, GCP (Cloud Run, Cloud Scheduler, Pub/Sub, Secret Manager), and Terraform or other infrastructure-as-code Jira, Slack, and PagerDuty APIs and automation Crestron, Extron, or other control system programming Dante, AES67, NDI, and network fundamentals for AV-over-IP, including multicast, VLANs, and QoS Building with LLMs — agentic automation, LLM-assisted internal tools, or MCP integrations Monitoring and alerting stacks such as Prometheus and Grafana, and containerized deployment Q-SYS Level 2, CTS, or equivalent demonstrated capability Role Specific Location Policy: This role will be based in our San Francisco or New York City office This role is expected to be in office 50% of the time Up to 4 weeks of domestic and international travel annually for platform rollouts, new-office readiness, and on-site testing Business-hours escalation coverage for the tools and platforms this role owns Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $285,000 — $325,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Ontario, Canada From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role We’re looking for a hands-on Senior Engineering Manager to lead the Core team behind dbt V2, dbt’s next-generation engine. This is a backfill role for an engineering leader who can combine strong software-engineering judgment with people leadership, product partnership, and the ability to navigate a highly cross-functional technical area. The Core team is responsible for building, maintaining, and evolving the Rust-based engine that powers dbt Fusion. The team primarily works on the dbt V2 runtime itself, SQL language features powered by Static Analysis, and new ELT primitives. The role sits at the center of several parts of the dbt product: the engine and orchestration, the IDE and developer experience, adapters and data warehouses, and our new compute offering, LakeCompute. You’ll help the team make sound technical and product decisions while keeping a stable GA product moving forward. About the Team The Core team is part of a broader organization that includes adapters, growth, the VS Code extension, compute, and other closely connected teams. It partners frequently with Product and with the teams responsible for orchestration, IDE experiences, adapters, and LakeCompute. In this role, you can expect to: Lead, coach, and develop a fluid team of approximately 8 engineers working on a critical part of the dbt product. Establish clarity across a technically demanding roadmap with multiple product and engineering stakeholders. Partner closely with Product to translate ambiguous requirements into realistic engineering scope, sequencing, and estimates. Help the team balance new feature development, engine maintenance, framework modernization, documentation, and the stability of a GA product. Guide end-to-end technical design across the engine and its integration points with orchestration, the IDE, adapters, warehouses, and late compute. Support engineers in making sound tradeoffs across product value, technical quality, performance, compatibility, and delivery risk. Actively contribute to technical design and implementation alongside the team. Work with peer engineering leaders to coordinate initiatives that span multiple teams and systems. Build an environment where engineers can do high-quality work, grow their scope, and take ownership of meaningful technical problems. Help shape the next phase of dbt Fusion as a language-aware transformation engine used by the broader data community. Mandatory skills Experience leading teams through multiple concurrent priorities and diverse integration points. Strong software-engineering fundamentals and prior experience as a senior/staff engineer, technical lead, or equivalent hands-on technical leader. Ability to lead or facilitate system design from problem definition through implementation and delivery. Ability to translate complex or ambiguous product requirements into credible engineering estimates, milestones, and tradeoffs. Demonstrated judgment in balancing roadmap delivery with reliability, maintainability, technical debt, and product quality. A hands-on technical orientation, including a willingness and ability to stay close to code and engineering details. You are a good fit if you have: Led a software team through the full development lifecycle: discovery, design, implementation, testing, release, operation, and iteration. Worked on products with substantial technical complexity, integration surfaces, or platform dependencies. Successfully partnered with Product and other engineering teams to create a stable roadmap and make difficult prioritization decisions. Experience in data transformation, orchestration, query engines, databases, developer tools, compilers, language tooling, or a closely related area. Direct dbt experience is helpful but not required. The ability to explain complex technical systems clearly to engineers, product partners, and candidates with different levels of technical depth. A track record of developing strong engineers while maintaining a high technical bar. Comfort operating in a fluid environment where team boundaries, priorities, and scope may evolve. You’ll have an edge if you have: Experience with Rust or another systems programming language, compilers, query planning, language servers, IDE tooling, or developer platforms. Experience building or operating data transformation, orchestration, warehouse, or execution systems. Contributions to open-source projects or experience working with open standards and open technical communities. Familiarity with ecosystems such as Apache Arrow, Apache Iceberg, DuckDB, ADBC, or related data and execution technologies. Experience with SQL semantics, query optimization, transpilation across dialects, data lineage, governance, or developer-facing language features. Experience working in a remote-first or distributed organization with strong written communication practices. Startup or scale-up experience and comfort wearing multiple hats while the organization evolves. The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Ontario Pay Range $206,699 — $232,536.50 CAD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Denver, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role We’re looking for a hands-on Senior Engineering Manager to lead the Core team behind dbt V2, dbt’s next-generation engine. This is a backfill role for an engineering leader who can combine strong software-engineering judgment with people leadership, product partnership, and the ability to navigate a highly cross-functional technical area. The Core team is responsible for building, maintaining, and evolving the Rust-based engine that powers dbt Fusion. The team primarily works on the dbt V2 runtime itself, SQL language features powered by Static Analysis, and new ELT primitives. The role sits at the center of several parts of the dbt product: the engine and orchestration, the IDE and developer experience, adapters and data warehouses, and our new compute offering, LakeCompute. You’ll help the team make sound technical and product decisions while keeping a stable GA product moving forward. About the Team The Core team is part of a broader organization that includes adapters, growth, the VS Code extension, compute, and other closely connected teams. It partners frequently with Product and with the teams responsible for orchestration, IDE experiences, adapters, and LakeCompute. In this role, you can expect to: Lead, coach, and develop a fluid team of approximately 8 engineers working on a critical part of the dbt product. Establish clarity across a technically demanding roadmap with multiple product and engineering stakeholders. Partner closely with Product to translate ambiguous requirements into realistic engineering scope, sequencing, and estimates. Help the team balance new feature development, engine maintenance, framework modernization, documentation, and the stability of a GA product. Guide end-to-end technical design across the engine and its integration points with orchestration, the IDE, adapters, warehouses, and late compute. Support engineers in making sound tradeoffs across product value, technical quality, performance, compatibility, and delivery risk. Actively contribute to technical design and implementation alongside the team. Work with peer engineering leaders to coordinate initiatives that span multiple teams and systems. Build an environment where engineers can do high-quality work, grow their scope, and take ownership of meaningful technical problems. Help shape the next phase of dbt Fusion as a language-aware transformation engine used by the broader data community. Mandatory skills Experience leading teams through multiple concurrent priorities and diverse integration points. Strong software-engineering fundamentals and prior experience as a senior/staff engineer, technical lead, or equivalent hands-on technical leader. Ability to lead or facilitate system design from problem definition through implementation and delivery. Ability to translate complex or ambiguous product requirements into credible engineering estimates, milestones, and tradeoffs. Demonstrated judgment in balancing roadmap delivery with reliability, maintainability, technical debt, and product quality. A hands-on technical orientation, including a willingness and ability to stay close to code and engineering details. You are a good fit if you have: Led a software team through the full development lifecycle: discovery, design, implementation, testing, release, operation, and iteration. Worked on products with substantial technical complexity, integration surfaces, or platform dependencies. Successfully partnered with Product and other engineering teams to create a stable roadmap and make difficult prioritization decisions. Experience in data transformation, orchestration, query engines, databases, developer tools, compilers, language tooling, or a closely related area. Direct dbt experience is helpful but not required. The ability to explain complex technical systems clearly to engineers, product partners, and candidates with different levels of technical depth. A track record of developing strong engineers while maintaining a high technical bar. Comfort operating in a fluid environment where team boundaries, priorities, and scope may evolve. You’ll have an edge if you have: Experience with Rust or another systems programming language, compilers, query planning, language servers, IDE tooling, or developer platforms. Experience building or operating data transformation, orchestration, warehouse, or execution systems. Contributions to open-source projects or experience working with open standards and open technical communities. Familiarity with ecosystems such as Apache Arrow, Apache Iceberg, DuckDB, ADBC, or related data and execution technologies. Experience with SQL semantics, query optimization, transpilation across dialects, data lineage, governance, or developer-facing language features. Experience working in a remote-first or distributed organization with strong written communication practices. Startup or scale-up experience and comfort wearing multiple hats while the organization evolves. The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $227,803.50 — $284,757.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role We’re looking for a hands-on Senior Engineering Manager to lead the Core team behind dbt V2, dbt’s next-generation engine. This is a backfill role for an engineering leader who can combine strong software-engineering judgment with people leadership, product partnership, and the ability to navigate a highly cross-functional technical area. The Core team is responsible for building, maintaining, and evolving the Rust-based engine that powers dbt Fusion. The team primarily works on the dbt V2 runtime itself, SQL language features powered by Static Analysis, and new ELT primitives. The role sits at the center of several parts of the dbt product: the engine and orchestration, the IDE and developer experience, adapters and data warehouses, and our new compute offering, LakeCompute. You’ll help the team make sound technical and product decisions while keeping a stable GA product moving forward. About the Team The Core team is part of a broader organization that includes adapters, growth, the VS Code extension, compute, and other closely connected teams. It partners frequently with Product and with the teams responsible for orchestration, IDE experiences, adapters, and LakeCompute. In this role, you can expect to: Lead, coach, and develop a fluid team of approximately 8 engineers working on a critical part of the dbt product. Establish clarity across a technically demanding roadmap with multiple product and engineering stakeholders. Partner closely with Product to translate ambiguous requirements into realistic engineering scope, sequencing, and estimates. Help the team balance new feature development, engine maintenance, framework modernization, documentation, and the stability of a GA product. Guide end-to-end technical design across the engine and its integration points with orchestration, the IDE, adapters, warehouses, and late compute. Support engineers in making sound tradeoffs across product value, technical quality, performance, compatibility, and delivery risk. Actively contribute to technical design and implementation alongside the team. Work with peer engineering leaders to coordinate initiatives that span multiple teams and systems. Build an environment where engineers can do high-quality work, grow their scope, and take ownership of meaningful technical problems. Help shape the next phase of dbt Fusion as a language-aware transformation engine used by the broader data community. Mandatory skills Experience leading teams through multiple concurrent priorities and diverse integration points. Strong software-engineering fundamentals and prior experience as a senior/staff engineer, technical lead, or equivalent hands-on technical leader. Ability to lead or facilitate system design from problem definition through implementation and delivery. Ability to translate complex or ambiguous product requirements into credible engineering estimates, milestones, and tradeoffs. Demonstrated judgment in balancing roadmap delivery with reliability, maintainability, technical debt, and product quality. A hands-on technical orientation, including a willingness and ability to stay close to code and engineering details. You are a good fit if you have: Led a software team through the full development lifecycle: discovery, design, implementation, testing, release, operation, and iteration. Worked on products with substantial technical complexity, integration surfaces, or platform dependencies. Successfully partnered with Product and other engineering teams to create a stable roadmap and make difficult prioritization decisions. Experience in data transformation, orchestration, query engines, databases, developer tools, compilers, language tooling, or a closely related area. Direct dbt experience is helpful but not required. The ability to explain complex technical systems clearly to engineers, product partners, and candidates with different levels of technical depth. A track record of developing strong engineers while maintaining a high technical bar. Comfort operating in a fluid environment where team boundaries, priorities, and scope may evolve. You’ll have an edge if you have: Experience with Rust or another systems programming language, compilers, query planning, language servers, IDE tooling, or developer platforms. Experience building or operating data transformation, orchestration, warehouse, or execution systems. Contributions to open-source projects or experience working with open standards and open technical communities. Familiarity with ecosystems such as Apache Arrow, Apache Iceberg, DuckDB, ADBC, or related data and execution technologies. Experience with SQL semantics, query optimization, transpilation across dialects, data lineage, governance, or developer-facing language features. Experience working in a remote-first or distributed organization with strong written communication practices. Startup or scale-up experience and comfort wearing multiple hats while the organization evolves. The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $240,901 — $301,126.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Figma Research team is hiring an experienced researcher to support our core product, Figma Design, and actively shape and execute research to drive scale, tap new opportunities, and ensure Figma continues pushing innovation in design and production tooling. Partnering with Product, Design, and Engineering, you'll bring a deep passion for research and strategy, pushing the envelope with AI-led experiences and laddering key user needs to critical product decisions — tackling our highest impact problems and influencing company strategy for both the short- and long-term. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma Design Partner closely with product leaders to identify opportunities, generate strategy, and define success Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to Figma's businesses Translate research insights into a compelling narrative that shapes product roadmap priorities Advocate for the role of Research as a strategic partner in the business process We'd love to hear from you if you have: 7+ years of experience in UX research or user insights at a high growth B2B SaaS company Expertise in utilizing a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations — including research on AI-powered features or products exploring AI applications Demonstrated success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions A proven track record of gaining buy in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the "so what" to inspire action Ability to balance speed, rigor, and competing inputs — pivoting direction, weighing user research, strategy, business insights, and team input in decision-making, and seeking solutions in creative ways While it's not required, it's an added plus if you also have: 2+ years in product design, user centric product management, product development, and/or front end engineering A familiarity and depth of experience using Figma's products At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $250,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This is an overnight shift role with working hours of 12:00am - 7:00am EST. As a Support Engineer on our U.S. Government Support Engineering team, you operate at the critical intersection of Support and Engineering, enabling public sector organizations and United States government agencies to run GitLab in some of the most secure and constrained environments in the world. Your work directly supports national security missions, including customers operating within FedRAMP-authorized, air-gapped, and classified or semi-classified environments where traditional troubleshooting approaches are not always possible. In this role, you will engage deeply with GitLab through the command line; analyzing logs, system behavior, and application performance with strong Linux fundamentals and an understanding of how GitLab’s components interact end-to-end. You may partner with Product and Engineering to reproduce and document edge-case defects using sanitized or redacted data, or contribute directly to the product by opening merge requests that resolve customer-impacting issues. Beyond resolving individual cases, you’ll help strengthen GitLab by improving documentation, support workflows, and institutional knowledge, ensuring that lessons learned in highly regulated environments benefit the broader platform; all while working in a fully remote, highly collaborative environment built on trust, autonomy, and shared ownership. Some examples of our projects: A tool to quickly analyze strace output A solution to capture the state of a customer’s server for easier troubleshooting A functionality to ChatOps to make it easier to identify user accounts on GitLab.com What you’ll do Collaborate closely with public sector customers, including U.S. government agencies, the Department of War, and Intelligence Community organizations, to diagnose, troubleshoot, and resolve complex issues in GitLab deployments operating under strict security, compliance, and operational constraints. Perform deep, hands-on technical investigations using Linux command-line tooling and GitLab internals to analyze logs, system performance, and application behavior, often with limited telemetry or incomplete datasets. You will trace issues across infrastructure, application, and code paths to identify root causes, recommend mitigations, and drive durable fixes; frequently partnering with GitLab Product, Development, and Infrastructure teams to ensure outcomes that meet both mission and platform reliability requirements. Create and update clear, reusable documentation and support content based on real customer interactions to improve self-service and reduce repeated issues. Participate in regular pairing sessions with other Support Engineers and act as a stable counterpart to cross-functional teams to share knowledge and improve support processes. Contribute to building and refining internal support tools and workflows, including automation and troubleshooting utilities, to make diagnosing and resolving issues more efficient. Participate in weekday and weekend on-call rotations, providing timely emergency support for self-managed customers operating in restricted and compliance-focused environments. Support the growth of the team by reviewing applications and assessments, and participating in interviews and hiring decision discussions. What you’ll bring Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position Experience managing customer-facing cases across the full support lifecycle, from initial inquiry and triage through reproduction, escalation, and resolution Strong Linux systems administration knowledge, with the ability to troubleshoot performance and configuration issues in complex environments Familiarity with AI/LLM-powered developer tooling and gateway architectures (for example GitLab Duo, AI gateway configurations, or similar model-serving/proxy layers), including how they're deployed and troubleshot in self-managed or air-gapped environments Ability to use scripting languages (preferably Ruby or Bash) and work within model-view-controller frameworks (preferably Ruby on Rails) to investigate and resolve issues Practical experience with Git and continuous integration/continuous delivery (CI/CD) workflows Skill in creating and maintaining clear, accurate support content and technical documentation Ability to explain complex technical topics in a clear, empathetic way to customers and coworkers with varying technical backgrounds Familiarity with DevOps practices and container-orchestration technologies such as OpenShift and Kubernetes Understanding of common information security and compliance concepts and controls (for example DISA STIG and SELinux), and eligibility to work on United States federal customer environments as required for this role About the team At GitLab Federal, LLC, the U.S. Government Support Engineering team partners with public sector organizations and United States government agencies to support GitLab in highly secure, mission-critical environments. Our work directly enables national security outcomes, supporting customers across the Intelligence Community, Department of War, and other federal, state, and local government entities operating within regulated and restricted boundaries. We are embedded within Support Engineering and work closely with Product, Development, Infrastructure, Customer Success, and Sales to solve complex, high-impact technical challenges. Our team frequently dives into code, logs, and architectural behavior to understand not just what is failing, but why; especially in environments with sanitized data, limited visibility, and strict compliance controls such as FedRAMP. We collaborate asynchronously across time zones and through structured pairing and discussion to share knowledge, strengthen solutions, and continuously improve how GitLab supports secure, air-gapped, and regulated deployments, while upholding GitLab's standards for rigor, transparency, and technical excellence. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $95,200 — $160,800 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Costa Mesa, United States 📍 Location: Costa Mesa, California, USA 📄 Employment Type: Full-Time 🏢 Work Arrangement: Remote Opportunity 🚀 Start Date: Immediate 💰 Compensation: TBD -- based on skills and experience Important Screening Requirements Must be a U.S. Citizen or U.S. Permanent Resident (Green Card holder) . Must be eligible to obtain and maintain a U.S. Department of Defense (DoD) Secret Security Clearance . Candidates should have a strong interest in supporting U.S. defense and national security programs. About the Role We are seeking an Aerodynamics Engineer to support the design, analysis, and testing of next-generation air vehicle platforms. In this role, you will perform aerodynamic modeling, aircraft performance analysis, and wind tunnel and flight testing to optimize vehicle performance from concept through flight validation. The ideal candidate has a strong foundation in aerodynamics, computational analysis, and flight testing, with experience developing innovative solutions for advanced aerospace systems. Key Responsibilities Perform aerodynamic analyses to support the design and optimization of advanced air vehicle platforms. Develop aircraft performance predictions using analytical methods and Computational Fluid Dynamics (CFD). Conduct aerodynamic evaluations using hand calculations, vortex lattice methods, panel methods, and CFD. Support wind tunnel and flight test campaigns, including test planning, data acquisition, data analysis, and project coordination. Develop and maintain engineering analysis tools using MATLAB , Python , or similar programming languages. Analyze aerodynamic performance data and recommend design improvements. Prepare technical documentation, including specifications, test procedures, engineering reports, and design analyses. Collaborate with multidisciplinary engineering teams throughout the design, integration, testing, and development lifecycle. Required Qualifications Bachelor's degree or higher in Aerospace Engineering . 3+ years of experience as an individual contributor in an aerospace engineering role. Experience with aircraft performance analysis and aerodynamic prediction. Strong experience with: Hand calculations Vortex lattice methods Panel methods Computational Fluid Dynamics (CFD) Experience supporting wind tunnel and flight testing, including data acquisition, analysis, and project coordination. Strong programming skills using MATLAB , Python , or similar high-level programming languages within a version-controlled development environment. Experience preparing technical documentation, including specifications, test procedures, and engineering reports. Strong analytical, communication, and problem-solving skills. Preferred Qualifications Experience with StarCCM+ . Experience with ice accretion or aircraft icing analysis . Experience using Missile DATCOM , OTIS , or DYMOS . Experience working with transonic and supersonic flow regimes. Active U.S. DoD Secret Security Clearance .

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as a Staff Mobile Software Engineer for Stytch, where you'll shape the next generation of identity and fraud prevention products. About the job As a Staff Mobile Software Engineer you will help scale Stytch’s core identity and fraud products as we bring Stytch capabilities to Twilio’s full customer base, delivering secure, developer-first identity and fraud prevention experiences. You’ll build mobile SDK products that power authentication, fraud detection and prevention as well as emerging agentic identity use cases. You’ll partner closely with product and engineering leadership to design and deliver high-impact customer-facing features, and evolve our platform for Twilio’s scale. This is a rare chance to operate like a startup within Twilio: you’ll work in a high-ownership environment with startup speed, backed by Twilio’s reach and scale. Responsibilities Build and own the mobile SDKs for Stytch’s identity and fraud detection platforms on Twilio—go deep on device internals for complex signal collection to improve identification of bad actors and ship new SDK surfaces powering core authentication flows, including agenting and non-human identity use cases. Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and deliver high-impact roadmap features. Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives. Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship. Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers. Improve production quality and resilience through strong observability, incident response and remediation. Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team’s technical bar and culture. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required 6+ years of professional mobile engineering experience, with deep experience in designing, building and maintaining mobile applications. Android development experience, fluent in Kotlin or Java. Expertise in mobile development ecosystems, frameworks, 3rd party libraries. Deep understanding of software engineering best practices, including monitoring, observability, and building maintainable systems. Experience making high-impact technical decisions and leading technical initiatives. A proven track record of driving technical excellence while keeping customer needs at the center of your work. Deep understanding of software engineering best practices, including monitoring, observability, and building for the long term. Exceptional communication and collaboration skills, with the ability to influence and align stakeholders. Bachelor’s degree in Computer Science or related industry experience. Excellent written and verbal communication skills. Schedule: ability to work non-standard, on-call rotation weekend and holiday hours. Desired iOS development experience. Familiarity with Kotlin Multiplatform, C/C++, Swift or Go. Experience building developer tools or SDKs. Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life. Location This role will be remote in either the US or Canada. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $213,900 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500 Based in the San Francisco Bay area, California: $201,280 - $251,600 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Torrance, United States 📍 Location: Torrance, CA 📄 Employment Type: Full-Time 🏢 Work Arrangement: 100% On-site, Monday–Friday 🚀 Start Date: TBD 💰 Compensation: TBD — based on skills and experience Important Screening Requirements Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Mathematics, or a related STEM field , or equivalent practical experience. Open to candidates across experience levels, including early-career engineers and senior technical contributors . Experience with systems programming using C++, Python, Rust, or similar languages . Familiarity with Linux-based development . Experience with low-level systems, hardware interfaces, or embedded software. Must be able to work on-site in Torrance, CA . U.S. work authorization and export-control eligibility requirements may apply. Security clearance or other U.S. Government authorization may be required depending on the position. Embedded Software Engineer- JD About the Role We are seeking Embedded Software Engineers to develop, test, and integrate software that drives and simulates advanced flight systems. The role spans multiple layers of the technology stack, including applications, operating systems, networking, firmware, and simulation . Engineers will work closely with hardware and software teams to build and debug mission-critical systems. Embedded Software Engineer- JD What We’re Looking For We’re looking for engineers at all experience levels who enjoy working close to the hardware , solving difficult systems problems, and building reliable software for complex flight systems. Embedded Software Engineer- JD Key Responsibilities Design and implement reliable autonomous software systems. Develop simulations used to validate software precision and system dependability. Participate throughout the software development lifecycle, from design and prototyping through testing, integration, and deployment . Evaluate test results and troubleshoot complex hardware/software issues. Perform hands-on integration and debugging across software and hardware systems. Develop tools supporting virtualized hardware, hardware-in-the-loop, and vehicle-in-the-loop testing . Collaborate with multidisciplinary engineering teams on advanced flight-system capabilities. Contribute to guidance algorithms and integrated seeker image-processing efforts. Lead major software projects when appropriate. Support testing and operations at launch or customer sites when required. Improve software standards, development practices, and engineering processes. Embedded Software Engineer- JD Required Qualifications Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Mathematics, or related STEM field, or equivalent practical experience. Experience with systems programming in C++, Python, Rust, or similar languages . Familiarity with Linux-based development. Understanding of low-level systems programming and hardware interfaces. Experience with interfaces such as UART and I2C is valuable. Strong problem-solving and debugging skills. Ability to work effectively in a multidisciplinary engineering environment. Embedded Software Engineer- JD Preferred Qualifications Strong C++ or Rust experience. Real-time embedded or distributed computing experience. Experience with Linux systems. Experience working with PowerPC, x86, ARM, or similar architectures . Bash, networking, and performance-analysis tools. Experience with debugging, performance optimization, and unit testing. Knowledge of TCP/UDP networking . Experience building prototypes from first principles. Embedded Software Engineer- JD

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. What this role is about You'll manage a team of Assigned Support Engineers who provide relationship-based technical support to GitLab's biggest enterprise customers. ASEs work proactively with customers to find root causes and prevent repeat issues, which is different from working a ticket queue. They also turn their actions and activity into outcomes and deliverables that show customers the ROI they get from GitLab. You'll build a team that works independently, owns issues from start to finish, and knows when to ask for help. When a customer relationship is in trouble, you'll work alongside the account teams to bring it back to health. You'll also help improve the ASE program in ways that matter to customers and to the company. What you'll do Hire, coach, and develop ASEs. Hold regular 1:1s, give direct feedback, deal with performance issues early, and build a team where people feel safe raising problems. Pay attention to engagement and retention, and coach the team on GitLab's values and operating principles. Train ASEs to run technical interviews so the hiring pipeline doesn't depend on you. Set clear goals and expectations, track progress across onboarding, relationships, escalations, and KPIs, and connect the team's work to company priorities. Help ASEs prioritize across accounts when everything feels urgent. Lead escalations from start to finish. Work with Engineering, Product, Sales, and Customer Success to get the right people moving, and keep the customer informed and confident in the plan. Work alongside the account teams to bring at-risk customers back to health, including renewal and expansion risk driven by support concerns. Build the recovery plan, drive the technical side, and report on progress until the customer is stable. Help ASEs translate their actions and activity into outcomes, deliverables, and ROI, and present that to customers and executives in clear decks that cover what happened, what you're doing about it, and what comes next. Work with the ASE leadership team on initiatives that improve the program and customer outcomes, and see yours through to results. Partner with Sales, Customer Success, CSMs, Product, and Engineering to push for what customers need, and contribute utilization and onboarding data to capacity and headcount planning with Finance and sales leadership. Document how the team works and find ways to make it more efficient through tools, process changes, and automation. Use AI well in your own work and coach ASEs to do the same. What you'll bring 5+ years in technical support, with at least 2 years managing customer-facing technical teams. Experience with high-touch or assigned support for enterprise customers. Professional services delivery counts. Experience across Self-Managed, GitLab Dedicated, and GitLab.com is a plus. A strong record of handling escalations with both internal teams and customers. You stay calm, keep people aligned, and know when to bring in leadership. The ability to turn a complicated or nuanced situation into a clear written story and tie activity to outcomes with numbers. A customer-centric approach balanced with good judgment about what the service, the team, and the company can deliver, and experience working with account teams to bring struggling customers back to health. A record of getting work done across teams through influence and strong working relationships. You can work with Sales, CS, and account teams to set clear expectations for the ASE service and find the right path for each customer. Willingness to be available outside standard hours, including weekends, for the occasional critical escalation or customer-impacting incident. Comfort with ambiguity and change. You keep a team steady while priorities, processes, and the program evolve, and you explain the reasons for changes so people stay engaged. A strong technical foundation to guide engineers in complex, production-critical environments, including Linux system administration and web application development concepts. Familiarity with Git, DevOps practices, or GitLab is helpful. A history of developing engineers at different skill levels through real feedback, mentoring, and clear expectations. Process skills that make a team more efficient without adding bureaucracy, and comfort leading a remote, globally distributed team using metrics and customer feedback. About the team The ASE team is spread across AMER, EMEA, and APAC and works mostly async, with regular pairing sessions, 1:1s, and Slack. We support GitLab's largest and most strategic customers, who run GitLab in production-critical environments. We dig into code and logs, work across departments, and focus on root cause, trends, preventing repeat issues, and providing the technical acumen that helps customers get the most value out of GitLab for their business. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .