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Location: San Diego, United States; United States RemoFirst is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups. We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships. The Role PEOs and PEO brokers serve thousands of U.S. businesses that increasingly need to hire outside the country. RemoFirst gives them a way to say yes to those clients. We recently launched a key PEO partnership and are hiring a PEO Partner Manager to activate it and build out our PEO and PEO broker channel. Your goal is to turn that channel into a repeatable, scalable source of qualified leads. This is a remote role with frequent in-person work at partner meetings, PEO industry conferences, and networking events. It’s ideal for someone entrepreneurial who knows the PEO world and wants to own a channel from the ground up. This is a remote role with frequent in-person work at partner meetings, PEO industry conferences, and networking events. It’s ideal for someone entrepreneurial who knows the PEO world and wants to own a channel from the ground up. What you'll do Lead the activation and growth of our newly launched PEO partnership program, turning it into a steady flow of referrals. Identify, recruit, and onboard new PEO and PEO broker partners to build a scalable referral network. Act as the primary relationship owner for partners, building trust and becoming their go-to advisor on international hiring. Equip partners to spot and refer EOR opportunities through training, sales materials, and joint campaigns. Design and execute creative go-to-market and activation plans for the PEO channel, working with Marketing and Sales. Serve as partners’ first point of contact for sales questions and deal support, and resolve issues quickly. Represent RemoFirst at PEO industry events, such as NAPEO conferences and broker gatherings. Track partner activity, pipeline, and revenue, and use the data to refine your strategy. Requirements Previous PEO experience Minimum of 5 years’ experience within the industry, including ideally 2–3 years specifically within the PEO space. The role involves travel approximately 1–2 times per month, including overnight stays. Comfortable with presenting and networking. Adaptable and comfortable with a fast-paced environment. Entrepreneurial and are excited to own and build this partnership. Outgoing and an active relationship builder who can consistently collaborate and be a trusted advisor for the partnership teams. Nice to have Experience in Payroll or EOR Experience working in a fast paced entrepreneurial environment Benefits Startup environment: RemoFirst is an early-stage startup. You have a voice that can influence, and grow rapidly. An opportunity to build a tech unicorn. Growth opportunity: This is a chance to join an AI-forward company driving innovation through artificial intelligence. Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market. Autonomy and Accountability: We value autonomy and accountability — there’s no bureaucracy or lengthy approval process. We prioritize speed and results to keep moving forward effectively. Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers. Culture: You will get to work with some of the best colleagues coming from top tech companies. We lead with respect, kindness, and the right to fail. We value hard yet smart work. Diversity and inclusion are part of our DNA.  As we grow and evolve, we welcome your input to help us define our culture further.

Location: Philippines; Ukraine; Colombia; Kenya; Uruguay; Indonesia RemoFirst is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups. We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships. We are looking for an Accounts Receivable Manager to support our finance team in managing accurate and timely client invoicing, ensuring seamless billing operations across our global payroll. This role will be instrumental in optimizing our finance processes, driving efficiency, and maintaining the high standards of accuracy and client satisfaction. What you'll be doing: Prepare, review, and issue accurate client invoices on a monthly basis in accordance with Remofirst’s billing cycles. Ensure timely billing for all services, including Employer of Record (EOR) and global payroll. Verify invoice accuracy by cross-checking with local payroll data, client agreements, and employee contracts. Collaborate with cross-functional teams - including Customer Success, Hiring, Offboarding, Support, and Sales - to ensure all billable items are properly captured and reflected. Coordinate with the Product team on enhancements or fixes needed for invoicing systems and tools. Ensuring any reconciliation breaks are thoroughly investigated and remediated on a timely basis, considering both tactical and strategic initiatives Respond promptly and professionally to client inquiries related to invoices. Support finance operations clean-up initiatives, such as reviewing and reconciling client accounts. Identify recurring issues, billing discrepancies, or inefficiencies and propose process improvements. Continuously look for opportunities to streamline the invoicing process and reduce errors. Complete ad hoc tasks as assigned, including reporting and support for audit-related requests. Perform other duties as required in alignment with Finance Operations initiatives and at the discretion of the Senior Finance Operations Manager. Requirements 2-year accounting degree or equivalent experience preferred Minimum 3 years of experience as a Finance, Payroll, or Accountant is required English verbal and written communication skills are essential Demonstrated ability to prioritize work to meet set deadlines Strong time management, planning, and organizational skills Ability to analyze and research data and resolve discrepancies Ability to multitask in a deadline-driven environment and shift priorities as needed Ability to seek out information and resolve issues Comfortable working autonomously but within a team High-level numeracy and reconciliation skills, with demonstrated attention to detail and accuracy. Experience in processing a high volume of customer invoices. Benefits Startup environment: RemoFirst is an early-stage startup. You have a voice that can influence, and grow rapidly. An opportunity to build a tech unicorn. Growth opportunity: This is a chance to join an AI-forward company driving innovation through artificial intelligence. As Product Designer, you’ll lead product initiatives that deliver strategic impact. Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market. Autonomy and Accountability: We value autonomy and accountability — there’s no bureaucracy or lengthy approval process. We prioritize speed and results to keep moving forward effectively. Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers. Leadership visibility: Reporting into the Head of Product which means your projects will be strategic and business-critical. Compensation and perks are great: Competitive compensation. 100% remote work. Culture: You will get to work with some of the best colleagues coming from top tech companies. We lead with respect, kindness, and the right to fail. We value hard yet smart work. Diversity and inclusion are part of our DNA.  As we grow and evolve, we welcome your input to help us define our culture further.

Сейчас мы ищем продакт менеджера уровня Middle, с упором на проработку задач, который бы присоединился к продуктовой команде, которая отвечает за функционал продавцов. Описание и проработка задач, передача в разработку и контроль результата;

Описание и проработка задач, передача в разработку и контроль результата; Вести задачу до запуска: отвечать на вопросы разработчиков, проверять готовую задачу вместе с тестировщиком.

Location: Yerevan, Armenia We are looking for People Ops/ Facilties Manager at Sperasoft. This role involves managing studio operations personnel, tracking related budgets, and ensuring synchronization with other studio support functions to enhance efficiency and employee satisfaction. Requirements Overseeing and ensuring uninterrupted, smooth, safe and secure operations of the studio facilities (AC and ventilation, cleaning, power supply, fire safety systems, front desk and office supplies), allowing the studio personnel to perform efficiently and seamlessly; Efficiently managing the studio operations personnel and tracking related budgets; Synchronization with other studio support functions to ensure the efficiency of the studio operations approaches and with focus to employees value; Establishing feedback loop with the studio leadership and the studio teams on the quality of the studio operations; Managing the studio space rent, renovation and expansion topics; Overseeing and managing travel support for the studio according to company policies and standards; Efficient studio operations and facilities vendor management; Proactive contribution to the creation of new systems, tools and approaches to improve efficiency of the studio operations; Experience at an International company Fluent Armenian, Advanced English, Advanced Russian languages; Work format: office. Benefits Working with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events Medical Care package Breakfasts, snacks and fruits available during the day, tea and coffee machines

Location: Australia Our client is an international medical technology company focused on improving diabetes care through innovative and accessible solutions. Its portfolio includes insulin pumps, continuous glucose monitoring systems (CGMs) and blood glucose monitoring products. As the company expands its global presence, it is looking for an experienced Business Development Manager to strengthen distributor partnerships and develop new commercial opportunities in Australia. You will drive business development in the Australian market, working closely with distribution partners and the international team. Acting as the link between the company’s products and its local partners, you will help build sales channels, strengthen customer relationships and support product adoption. Key Responsibilities Develop and execute a business development plan for Australia. Manage and grow relationships with existing distribution partners. Identify and develop new distributors, customers and sales channels. Work with distributors to establish commercial objectives, monitor performance and identify growth opportunities. Build relationships with healthcare professionals, key opinion leaders (KOLs) and other relevant stakeholders in diabetes care. Support partners with product positioning, commercial presentations and sales activities. Monitor market trends, competitor activity and customer needs. Coordinate with internal teams to address partner requirements and share market feedback. Represent the company at relevant industry events, conferences and customer meetings. Requirements Several years of experience in business development, sales or marketing within diabetes care or closely related medical devices. Experience with insulin pumps and/or CGMs; knowledge of both is strongly preferred. A track record of developing distributor relationships and generating new business. Strong understanding of the Australian healthcare market and medical device sales environment. Experience building relationships with healthcare professionals and KOLs. Ability to translate technical product information into clear commercial value. An independent, proactive approach and confidence working in a developing market. Fluent English. Based in Australia, ideally Sydney, with willingness to travel as required. Benefits Ownership of business development in a strategically important global market. The opportunity to help shape local commercial activities and distribution channels. An international working environment and close collaboration with the global leadership team. A portfolio of products supporting people living with diabetes. Competitive fixed compensation plus a performance-based bonus.

Location: Turkey Our client is an international medical technology company focused on improving diabetes care through innovative and accessible solutions. Its portfolio includes insulin pumps, continuous glucose monitoring systems (CGMs) and blood glucose monitoring products. As the company expands its European presence, it is looking for an experienced Business Development Manager to strengthen distributor partnerships and develop new commercial opportunities in Turkey. You will drive business development in the Turkish market, working closely with distribution partners and the international team. Acting as the link between the company’s products and its local partners, you will help build sales channels, strengthen customer relationships and support product adoption. Key Responsibilities Develop and execute a business development plan for Turkey. Manage and grow relationships with existing distribution partners. Identify and develop new distributors, customers and sales channels. Work with distributors to establish commercial objectives, monitor performance and identify growth opportunities. Build relationships with healthcare professionals, key opinion leaders (KOLs) and other relevant stakeholders in diabetes care. Support partners with product positioning, commercial presentations and sales activities. Monitor market trends, competitor activity and customer needs. Coordinate with internal teams to address partner requirements and share market feedback. Represent the company at relevant industry events, conferences and customer meetings. Requirements Several years of experience in business development, sales or marketing within diabetes care or closely related medical devices. Experience with insulin pumps and/or CGMs; knowledge of both is strongly preferred. A track record of developing distributor relationships and generating new business. Strong understanding of the Turkish healthcare market and medical device sales environment. Experience building relationships with healthcare professionals and KOLs. Ability to translate technical product information into clear commercial value. An independent, proactive approach and confidence working in a developing market. Fluent Turkish and professional English. Based in Turkey, ideally Ankara or Istanbul, with willingness to travel as required. Benefits Ownership of business development in a strategically important European market. The opportunity to help shape local commercial activities and distribution channels. An international working environment and close collaboration with the European leadership team. A portfolio of products supporting people living with diabetes. Competitive fixed compensation plus a performance-based bonus.

Location: Poland Our client is an international medical technology company focused on improving diabetes care through innovative and accessible solutions. Its portfolio includes insulin pumps, continuous glucose monitoring systems (CGMs) and blood glucose monitoring products. As the company expands its European presence, it is looking for an experienced Business Development Manager to strengthen distributor partnerships and develop new commercial opportunities in Poland. You will drive business development in the Polish market, working closely with distribution partners and the international team. Acting as the link between the company’s products and its local partners, you will help build sales channels, strengthen customer relationships and support product adoption. Key Responsibilities Develop and execute a business development plan for Poland. Manage and grow relationships with existing distribution partners. Identify and develop new distributors, customers and sales channels. Work with distributors to establish commercial objectives, monitor performance and identify growth opportunities. Build relationships with healthcare professionals, key opinion leaders (KOLs) and other relevant stakeholders in diabetes care. Support partners with product positioning, commercial presentations and sales activities. Monitor market trends, competitor activity and customer needs. Coordinate with internal teams to address partner requirements and share market feedback. Represent the company at relevant industry events, conferences and customer meetings. Requirements Several years of experience in business development, sales or marketing within diabetes care or closely related medical devices. Experience with insulin pumps and/or CGMs; knowledge of both is strongly preferred. A track record of developing distributor relationships and generating new business. Strong understanding of the Polish healthcare market and medical device sales environment. Experience building relationships with healthcare professionals and KOLs. Ability to translate technical product information into clear commercial value. An independent, proactive approach and confidence working in a developing market. Fluent Polish and professional English. Based in Poland, ideally Warsaw, with willingness to travel as required. Benefits Ownership of business development in a strategically important European market. The opportunity to help shape local commercial activities and distribution channels. An international working environment and close collaboration with the European leadership team. A portfolio of products supporting people living with diabetes. Competitive fixed compensation plus a performance-based bonus.

Location: South Korea FP Markets Group of Companies is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Business Development Manager in South Korea. We are seeking an experienced and results-driven Business Development Manager to drive the growth of our company in the region of Argentina. The ideal candidate will have a strong background in financial markets, a proven track record of acquiring and managing clients or partners (such as IBs and affiliates), and a deep understanding of the retail and/or institutional trading landscape. Responsibilities: Identify, develop, and onboard new Introducing Brokers (IBs), affiliates, and partners particularly in South Korea Drive client acquisition and revenue growth through direct outreach, referrals, events, and partnerships Develop and execute business development strategies in line with company goals Build and maintain strong relationships with new and existing clients, partners, and affiliates Monitor competitor activities, market trends, and regulatory changes in the FX/CFD industry Collaborate with marketing and compliance teams to ensure campaigns and partnerships are aligned and compliant Prepare regular reports, forecasts, and pipeline updates for the Regional Director Represent the company at industry events, expos, and webinars Candidate Profile: 2+ years of experience in a business development/sales role within the Forex / CFDs or financial trading industry is a must Strong network of IBs, affiliates, or HNW retail/institutional clients Solid understanding of MT4/MT5,cTrader and TradingView platforms, and the structure of brokerage services Native Korean Good command of English Excellent communication, negotiation, and interpersonal skills Self-motivated, goal-oriented, and comfortable working independently or in a remote environment Understanding of compliance and regulatory requirements Our offer: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Fully remote work Journey to FP Markets: Interview with HR (30 - 45 min) to assess match to our culture Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations Business Plan Presentation to the Head of BD Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

Location: United Kingdom We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role and Responsibilities A new role has arisen for a Tax Manager to join our Tax team based in the UK. This role will be to support our Americas regions and will report to our Tax Director. The role will be remotely based anywhere in the UK. The role will be accountable for the following: Transfer pricing and agreements Financing and repatriation M&A, recaps and new-country projects Legal and Treasury interface Employment tax / customs frameworks Americas + APAC tax outcomes and first review You will work with the Tax Director to implement Global tax improvements and initiatives including systems improvements, documenting tax processes and specific tax projects. The Requirements To be successful for this position you will be Business or Accounting degree qualified and a holder of recognised or professional account qualification e.g. ACA and ACCA. You will have demonstrable Americas tax experience gained within an international business environment. This can include but not be limited to US, Canada, Mexico, Guyana, Trindad and Tobago etc. You will be a team player who continually finds new ways of improving efficiency and value. You will be detail and quality focused and have previous experience working in a fast paced environment. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. Company Benefits Generous holiday entitlement Pension scheme Private health cover Various staff discount schemes Canteen on site Employee referral scheme

Location: Basel, Switzerland D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Manage and lead customer facing teams providing IT support services to ensure consistent and high-quality service performance. Oversee day-to-day operations of IT service delivery, ensuring adherence to service level agreements (SLAs) and operational KPIs. Develop and implement strategies to improve service efficiency, quality, and customer satisfaction. Act as the primary point of contact for service delivery-related issues, working with customer stakeholders and internal teams to resolve incidents and escalations. Collaborate with other teams to ensure seamless integration of services and efficient service delivery. Lead regular service reviews with customers to monitor performance, gather feedback, and address service improvement opportunities. Ensure effective resource management, scheduling, and workload distribution across the service delivery team. Drive continuous service improvements by identifying trends and understanding business needs. Identify opportunities to deliver additional projects supporting the customer’s needs and to develop and improve the services. Maintain accurate documentation of service delivery processes, incidents, and problem resolutions. Requirements Proven experience in IT service delivery or IT service management, ideally 10 years of experience. Strong knowledge of ITIL (Information Technology Infrastructure Library) framework and IT service management best practices. Experience managing service delivery in a fast-paced, customer-facing environment. Good understanding of IT systems, networks, and infrastructure. Strong problem-solving and troubleshooting skills with the ability to manage complex technical challenges. Good communication and interpersonal skills with the ability to build relationships and collaborate effectively. Ability to motivate and manage a team to achieve service delivery goals. Experience with service management tools (e.g., ServiceNow, BMC, etc.) is a plus. Good understanding of and motivation for working in the regulated pharmaceutical environment Strong sense of urgency handling critical issues with possible high business impact and allocating resources accordingly. Ability to prioritize and manage multiple demands, projects and cross-functional teams Proven experience in global IT service delivery or IT service management Ability to involve and communicate effectively with necessary stakeholders, understand business requirements Fluency in German and English language Candidates have to declare Criminal record extract not older than 3 months Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Netherlands; Belgium; Suriname; Aruba; Curaçao; Sint Maarten (Dutch part) About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and technology platforms in industries such as SaaS, MarTech, FinTech, eCommerce, and digital services. Job Summary We are looking for a highly organized, responsive Dutch-speaking Project Coordinator to provide temporary cover for an established home renovation business while its current Project Coordinator is away. You will be the main point of contact for customers with ongoing renovation projects, ensuring schedules, subcontractors, materials and deliveries stay on track throughout the assignment. This is a hands-on coordination role requiring someone who can work independently, communicate proactively and resolve day-to-day operational issues. Key Responsibilities Act as the main point of contact for customers with ongoing renovation projects. Monitor customer WhatsApp groups regularly and respond promptly to questions and updates. Coordinate project schedules, including tiles, deliveries and other renovation-related activities. Instruct, organize and schedule subcontractor teams. Coordinate with the procurement colleague to ensure materials and deliveries are arranged on time. Keep project notes, updates and statuses accurate in GoHighLevel (GHL). Identify and escalate urgent site or project issues to the business owner on the same day, including Saturdays. Ensure a smooth handover before the temporary assignment begins. Requirements Previous project coordination or project management experience. Ideally, experience in construction, home renovation, property maintenance or installation services. Fluent Dutch and strong English communication skills. Highly organized, responsive and comfortable managing multiple ongoing projects. Able to coordinate external contractors, schedules, deliveries and customer expectations. Comfortable working independently and handling unexpected operational issues. GoHighLevel experience is an advantage. Benefits 💰 Competitive salary based on experience and qualifications. 🌎 Fully remote role with the opportunity to work 📈 High-impact role with direct influence over operations, delivery, and company growth. 🎯 Work closely with a fast-moving team

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp believes that AI-powered CX organizations are the future and we are racing to build the best one in the world. Our goal is for our team to work hand in hand with AI agents to drive superlative customer outcomes and the highest-velocity AI improvement engine in the business. This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day. You will work with the Head of CX to set the goals, measure what matters, and build the systems and programs that push the team forward. You’ll manage a small and mighty team across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations to accomplish your goals. We believe every CX frontline specialist has a role to play driving forward the performance of our AI agents - it is not work reserved for a dedicated AI team. Each specialist needs to be trained, coached, scheduled, and rewarded for continuous work of closing AI learning loops, ensuring AI escalations get resolved, and obsessing about how our customers are actually being served. You'll do this while running a global support operation that has to be excellent today. Once we nail the model in CX, there will be momentum to help other operations teams adopt it. WHAT YOU’LL DO - Set the goals and measure what matters. Work with the Head of CX and senior CX managers to set org-wide goals, decide how we measure progress, and deliver the programs and projects that enable that strategy to flourish. - Define how specialists and AI agents work together. Build the roles, workflows, and expectations that let specialists and AI agents serve customers as one team. - Change what we reward. Rebuild goals, incentives, and performance management so specialists get credit for closing AI learning loops, getting AI escalations resolved, and improving how customers are actually served, alongside traditional frontline performance. - Own global schedules, capacity, and quality. Plan coverage for 24/7/365, multi-tier, global support that holds a high bar for customers of all shapes and sizes. - Build the training model for the new work. Both new and tenured specialists need to investigate hard issues, judge agent behavior, and contribute fixes, while still developing a deep understanding Ramp’s complex financial products. L&D should make them good at all of it. - Turn AI progress into operating change. Know what our Investigative Copilot (specialist-facing) and AskRamp (fully agentic) can do and how well they do it. When that moves, change staffing, workflows, training, and expectations to match. - Build and own the voice of the CX specialist to Product and Engineering. Use CX data to show technical teams where agents succeed and where they struggle, and work with them directly on tooling, prompts, and agent behavior. They own the roadmap; you make sure CX's evidence shapes it. - Build a small, strong team. Develop and grow leaders across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations, with clear ownership and shared goals. WHAT WE’RE LOOKING FOR We want an operator who has already changed how real work gets done with AI and can show the results. - A record of strategic and operational execution inside an operating unit or fast growth business. That could be CX, Sales, supply chain, or another function where you owned the goals, the systems, and the outcomes. - A genuine AI transformation you were on the front lines of in the last 18-24 months. You changed how a team’s work gets done and kept it running in production. You can explain what improved, what failed, and what you learned. - Exceptional intellectual horsepower and natural curiosity, demonstrated through outstanding, standout performance across past roles in demanding environments. - Experience leading teams and developing reports, with sound judgment about organizational design, incentives, and performance management. - Analytical depth you use yourself: you can build or audit a capacity model, challenge a metric, diagnose an operating problem, or review an AI agent session to find the flaws. - Credibility with Product, Engineering, and Data teams, and the ability to shape their priorities without a reporting line. - High standards for customer quality and human accountability - you don’t compromise on the customer outcome. HELPFUL EXPERIENCE - Leadership spanning business operations, CX analytics, workforce management, learning and development, or AI operations or their equivalents in other operating teams. - Experience with production AI agents, evaluations, escalation workflows, and continuous improvement. - Taking an operating model that worked in one team and making it successful elsewhere. HOW SUCCESS WILL BE MEASURED - Specialists and AI agents work as one team, measured through both direct frontline performance as well as agentic velocity. - Every specialist is trained, coached, scheduled, and rewarded for migrating successfully into an AI native version of the role. - Learning loops close fast, AI escalations produce durable fixes, and new agent capabilities show up as operational gains. - Customer quality goes up and 24/7/365 support stays excellent while the operating model changes. - Other Ramp operations teams are adopting what worked in CX. COMPENSATION For candidates located in New York City or San Francisco, the base salary range for this role is $184,000–$250,000. For candidates located in all other locations, the base salary range will be between $175,000-$220,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Distributed About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Remote within: US, Canada, UK, Portugal About the role New vulnerabilities can be exploited soon after public disclosure, leaving application owners little time to patch. Cloudflare can drastically reduce this exposure through managed WAF protections, ad-hoc emergency policies, and tools that help customers identify affected applications and remediate them. As Senior Product Manager for Zero-Day Protection, your goal is to help protect more than 20% of the Internet from HTTP-exploitable vulnerabilities and attacks. You will own the strategy, roadmap, execution, and customer experience for Cloudflare’s zero-day protection products, beginning with WAF Managed Rules. The role also shapes how Cloudflare helps customers identify affected applications, deploy temporary mitigations, investigate active exploitation, and remediate vulnerable software. Responsibilities Product strategy and roadmap Own the strategy and roadmap for WAF Managed Rules and Cloudflare’s broader zero-day protection experience. Partner with other product and engineering teams to help customers identify exposure, deploy mitigations, investigate attacks, and remediate vulnerable software. Define how Managed Rules integrates with code scanning and exposure discovery to help customers identify applications affected by newly disclosed vulnerabilities. Prioritize shared security primitives, telemetry, and APIs that make emergency protections easier to automate across Cloudflare’s security products. Define workflows for creating, testing, deploying, and auditing ad-hoc emergency policies when a managed detection is not sufficient for a customer’s environment. Partner with the Cloudflare Security Research team to turn threat intelligence, vulnerability research, and detection opportunities into product priorities. Security provide technical guidance; the PM brings customer impact and product context. Partner with Security, Legal, and external researchers during coordinated disclosure processes to prepare customer protections and communications. Discover and prioritize Enterprise operational needs with customers, Solutions Engineering, Support, and Engineering. Customer experience Own the end-to-end customer journey: identifying affected applications, discovering protections, deploying them safely, testing before enforcement, reviewing security events, investigating incidents, configuring exceptions and confirming remediation Ensure customers can understand what protections they have, what events mean, and what action to take. Establish feedback loops with Support, Customer Success, Solutions Engineering, and customers. Turn recurring friction and unmet needs into product priorities. Operations and communications Support the Cloudflare Security Research team’s vulnerability-response work by providing product context and customer perspective Coordinate responsible disclosure and external vulnerability communications with Security, Legal, and Communications Write technical posts, customer guidance, and product communications for security researchers, customers, press, and non-technical audiences Represent Cloudflare in the broader security community, at conferences, and online as a product and technical spokesperson for Managed Rules and HTTP application vulnerabilities Skills Required Strong product-management experience, including strategy, roadmap ownership, discovery, prioritization, and cross-functional delivery. Technical fluency to understand HTTP applications, vulnerabilities, exploits, and detection systems. Ability to synthesize input from security research, engineers, customers, and commercial teams into clear product decisions. Customer empathy and strong product judgment, especially for complex technical workflows. Excellent written and verbal communication for technical and non-technical audiences. Comfort operating in a fast-moving, ambiguous security environment. Strong cross-functional leadership across Cloudflare Security Research, Engineering, Support, Customer Success, Solutions Engineering, Legal, Communications, and other product teams. Nice to have Security research, exploit-development, or detection-engineering experience. Experience with WAFs, managed rules, security-rule rollout, false-positive management, application security, threat intelligence, security operations or vulnerability management. Experience with Enterprise security operations, including APIs, automation, auditability, policy controls, logs, and SIEM integrations. Experience with code scanning, software supply-chain security, or exposure discovery. An established presence in the security research community, conference speaking, technical writing, or press engagement. Compensation Compensation may be adjusted depending on work location. For Lisbon based hires: Estimated annual salary of 65,000 - 80,000 EURO For New York City based hires: Estimated annual salary of $156,000 - $216,000 Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Strava London Workplace: Hybrid ABOUT STRAVA Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today. Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward. ABOUT THE ROLE The Strava for Business team partners with the world's leading brands and agencies to inspire active communities and connect with athletes in meaningful ways. Our sponsorship solutions offer an innovative alternative to traditional advertising — rooted in motivation, community, and real-world impact. We're growing fast and quote-to-cash rigor is the foundation of that growth. Today, the individual stages of our commercial process have clear owners across Sales, Creative Solutions, Partner Marketing Science, Legal, Product and Finance. The gap is in how those stages work together end to end. This role sits within GTM Strategy & Operations, reporting into the Global Lead of the function. This is a high-impact, high-autonomy role. You'll work at the intersection of all teams that are involved in our quote-to-cash process. This is a role for someone who excels in taking complex go-to-market problems, redesign the underlying process and drive change across teams, systems and ways of working. We follow a flexible hybrid model that translates to more than half of your time on-site in our London, UK office — three days per week. WHAT YOU'LL DO • Own and improve quote-to-cash. Map the end-to-end commercial journey, identify bottlenecks and redesign processes so deals move cleanly from opportunity through delivery and revenue recognition. • Lead cross-functional quote-to-cash transformation. Work across Sales, Partner Marketing Science, Creative solutions, Legal, Finance, IT and Product to solve problems that sit between functions and drive improvements through to completion. • Integrate new products and capabilities. Make sure new propositions can be quoted, contracted, delivered, reported, invoiced and recognised cleanly before they scale. • Improve business systems and handoffs. Design better workflows across the commercial stack, including HubSpot, Ironclad, delivery tooling, billing and revenue systems. Ensure data, ownership and approvals move cleanly between them. • Build operational visibility. Establish the KPIs, reporting and escalation mechanisms needed to understand where the commercial engine is working - and where it is not. • Own the transformation roadmap. Help make the operating model real by ensuring global design is informed by regional and XFN teams needs and can be deployed effectively. WHAT YOU’LL BRING TO THE TEAM • Minimum 5+ years of relevant experience in quote-to-cash, revenue productivity, commercial learning, go-to-market enablement, strategy and operations, product operations, program management or a closely related field. • Hands-on experience running or redesigning quote-to-cash, covering at least two of quoting, contracting, order management, billing and revenue recognition handoffs, and working directly with Legal and Finance. • A proactive mindset with the ability to navigate ambiguity, drive and execute initiatives, and deliver results in a fast-paced, dynamic environment. • Comfort operating in a builder environment — you're not inheriting a playbook; you're helping create it. You thrive with autonomy, move quickly through ambiguity, and are energised by building from zero. • Ability to map complex processes, identify root causes and design simpler, scalable operating models. • Strong communication, stakeholder management, and storytelling skills, with comfort presenting recommendations and direction to stakeholders. • Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines. • A detail-oriented, methodical, and process-driven mentality that is focused on both accuracy and efficiency. • Demonstrated ability to operate at the intersection of Sales, Product, Legal, Finance, and regional teams, with strong influence in a matrixed environment. IDEALLY, YOU'LL ALSO BRING • Experience in adtech, media, advertising platforms or digital partnerships, with an understanding of the operational complexity behind deal delivery, measurement, creative operations, contracting and revenue recognition. • Familiarity with CRM platforms (e.g., Salesforce, HubSpot), Asana, Ironclad. WHAT SUCCESS LOOKS LIKE • The end-to-end commercial process is documented and ownership is clear. • The biggest quote-to-cash bottlenecks have been identified and materially removed. • Critical handoffs between teams and systems are more reliable and measurable. • New products can enter the commercial process without bespoke workarounds. • Leadership has a clear view of operational health and where intervention is needed. • GTM operations are built ahead of the business's growth rather than catching up with it. For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vQaL4k0r5qTzPPaz8ijiQE4zKfTUTfKaT9T5SGrNryOI6myGi7L5PtJs6l5iUF5hmVzFpJl0k6cLxWF/pub. WHY JOIN US? Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals. Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact. When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together. Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together. Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub

Location: Remote - Sydney, Australia Workplace: Remote ABOUT US: Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: . ABOUT YOU: You are excited to join a growing team focused on demonstrating ownership of our clients’ experience from onboarding through renewal and expansion. You will work closely with members of the Customer Success team, Sales team, and other internal Constructor teams to support and grow your book of business. You are an advocate for your customer and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization. You demonstrate a high degree of accountability and ownership. RESPONSIBILITIES: - You are the strategic lead for the clients in your book of business. - You will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs. - You will manage complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level). - You will uncover and manage risk within your book of business in a timely and effective manner. - You will grow to be well versed on your clients’ business needs and the Constructor product in order to educate clients on potential new use cases, features and integrations that create added value and uncover potential upsell opportunities. - You will regularly update internal systems and attend internal meetings in order to document and communicate customer status, needs, risk, renewal next steps, and upsell next steps. REQUIREMENTS - 3+ years of Account Management experience within a SaaS company (ecommerce focus strongly preferred). - Proven success managing enterprise renewal and expansion cycles. - Track record of meeting or exceeding retention and growth targets. - Executive presence and ability to influence VP+ and C-level stakeholders. - Strong understanding of ecommerce KPIs (conversion rate, AOV, revenue, profit, merchandising metrics). - Ability to analyze and present data related to ecommerce performance, A/B testing, and conversion optimization. - Exceptional organizational skills and ability to manage multiple complex accounts simultaneously. - Experience leading cross-functional initiatives without direct authority.   A plus if you have: - Experience in Search & Browse technologies, Digital Analytics, or Digital Performance Management platforms. - Deep analytical fluency in ecommerce experimentation and performance data. - Previous experience working with Constructor or Constructor customers BENEFITS - 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year - 💰 A competitive compensation package including stock options - 🌎 Fully remote team - choose where you live - 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office - 💻 Apple laptops provided for new employees - 🧑‍🎓 Training and development budget for every employee, refreshed each year - 👪 Parental leave for qualified employees - 🧠 Work with smart people who will help you grow and make a meaningful impact   DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: Washington, DC WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box is looking for a Customer Success Manager to join our Public Sector team. In this role, you’ll be the trusted advisor and strategic partner for Federal, State and Local agencies as they adopt and expand their use of Box. This is not a passive account management role. You’ll be at the forefront of helping public sector organizations reimagine how they manage content, automate workflows, and unlock the power of AI — all within the compliance and security frameworks that government and education customers require. You won’t just advise on AI — you’ll roll up your sleeves and help customers become AI-native enterprises. That means partnering with agency leaders and frontline staff alike to identify high-impact use cases, design AI-powered workflows, and build toward measurable outcomes. You’ve shipped real results, not just demos, and you know how to guide an organization from AI curiosity to AI transformation. You’ll guide customers from onboarding through deep, measurable adoption, ensuring they realize the full value of the Box platform at every stage of their journey. You’ll work cross-functionally with Sales, Product, and Engineering, and you’ll serve as the voice of the public sector customer inside Box. If you’re energized by complex, mission-driven environments, passionate about AI’s potential to transform public services, and skilled at building relationships across all levels of an organization — from IT administrators to agency leadership — this role is for you. WHAT YOU'LL DO Own the post-sales relationship for a portfolio of enterprise customers, with a focus on driving measurable business outcomes and long-term value realization Partner with customers to map and redesign critical workflows Translate customer goals into a clear value hypothesis, success metrics and practical AI solutions Lead change management efforts to drive adoption of new workflows and behaviors, including stakeholder alignment, enablement and executive engagement Conduct strategic adoption business reviews that focus on outcomes, ROI and future opportunities Proactively identify risks and opportunities within accounts, using both qualitative insight and data to guide action Partner cross-functionally with Sales, Product, Engineering and Professional Services to: Serve as the voice of the customer, bringing structured insights on workflows, pain points and AI opportunities back to internal team WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. You approach your work with a growth mindset and actively look for ways to leverage AI to drive smarter decisions, unlock new use cases, and increase your impact 2+ years of experience in Customer Success, Account Management, Solutions Consulting, or a related customer-facing role in SaaS Experience working with enterprise customers and engaging with senior stakeholders and executives Demonstrated ability to translate customer needs into practical solutions and business outcomes Comfort navigating both technical and business conversations, including discussing integrations, systems, and data flows at a high level Solid hands-on experience with modern AI platforms and tools, with enough technical depth to understand, evaluate, and challenge solutions without needing to write production code Strong communication and storytelling skills, with the ability to articulate value clearly and persuasively Proactive, self-directed, team player who brings fresh ideas for user adoption, churn mitigation and expansion Box lives its values, with community and in-person collaboration being a core part of our culture.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . United States Pay Range $78,000 — $97,500 USD

Location: New York, NY, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box is looking for a Customer Success Manager to join our Public Sector team. In this role, you’ll be the trusted advisor and strategic partner for Federal, State and Local agencies as they adopt and expand their use of Box. This is not a passive account management role. You’ll be at the forefront of helping public sector organizations reimagine how they manage content, automate workflows, and unlock the power of AI — all within the compliance and security frameworks that government and education customers require. You won’t just advise on AI — you’ll roll up your sleeves and help customers become AI-native enterprises. That means partnering with agency leaders and frontline staff alike to identify high-impact use cases, design AI-powered workflows, and build toward measurable outcomes. You’ve shipped real results, not just demos, and you know how to guide an organization from AI curiosity to AI transformation. You’ll guide customers from onboarding through deep, measurable adoption, ensuring they realize the full value of the Box platform at every stage of their journey. You’ll work cross-functionally with Sales, Product, and Engineering, and you’ll serve as the voice of the public sector customer inside Box. If you’re energized by complex, mission-driven environments, passionate about AI’s potential to transform public services, and skilled at building relationships across all levels of an organization — from IT administrators to agency leadership — this role is for you. WHAT YOU'LL DO Own the post-sales relationship for a portfolio of enterprise customers, with a focus on driving measurable business outcomes and long-term value realization Partner with customers to map and redesign critical workflows Translate customer goals into a clear value hypothesis, success metrics and practical AI solutions Lead change management efforts to drive adoption of new workflows and behaviors, including stakeholder alignment, enablement and executive engagement Conduct strategic adoption business reviews that focus on outcomes, ROI and future opportunities Proactively identify risks and opportunities within accounts, using both qualitative insight and data to guide action Partner cross-functionally with Sales, Product, Engineering and Professional Services to: Serve as the voice of the customer, bringing structured insights on workflows, pain points and AI opportunities back to internal team WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. You approach your work with a growth mindset and actively look for ways to leverage AI to drive smarter decisions, unlock new use cases, and increase your impact 2+ years of experience in Customer Success, Account Management, Solutions Consulting, or a related customer-facing role in SaaS Experience working with enterprise customers and engaging with senior stakeholders and executives Demonstrated ability to translate customer needs into practical solutions and business outcomes Comfort navigating both technical and business conversations, including discussing integrations, systems, and data flows at a high level Solid hands-on experience with modern AI platforms and tools, with enough technical depth to understand, evaluate, and challenge solutions without needing to write production code Strong communication and storytelling skills, with the ability to articulate value clearly and persuasively Proactive, self-directed, team player who brings fresh ideas for user adoption, churn mitigation and expansion Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . New York City Pay Range $86,500 — $108,000 USD