Location: Remote; London
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As a Solutions Architect at Baseten you will partner closely with Sales and customers to translate business needs into technical solutions, run technical discovery, and guide repeatable deployments and proofs of value for customers. This role is a great fit for entrepreneurial, customer-facing technical professionals who want a front-row view into how modern companies adopt AI at scale, and who enjoy working across technical discovery, solution design, demos, deployment scoping, and hands-on customer implementations, in close partnership with Sales and Engineering.
RESPONSIBILITIES
- Partner with Sales on customer discovery calls (most often second calls, occasionally first calls for large accounts).
- Lead demos and technical scoping to align on success criteria, architecture, and deployment approach.
- Own benchmarking and repeatable deployments, including:
- Handling standard deployment patterns and configurations across many modalities – LLMs, embeddings, image and video generation, Voice AI, etc.
- Advising on tradeoffs like H100s vs B200s and latency-optimized vs throughput-optimized setups.
- Driving consistent “playbook” style deployments for common models and use cases.
- Become a power user of different runtimes such as vLLM, SGLang, and TRT-LLM and all the common configurations and tradeoffs between them
- Drive POC and project execution, including:
- Scoping POCs and keeping stakeholders aligned on timeline, deliverables, and next steps.
- Acting as the “ringleader” or project manager for POCs.
- Pulling in Forward Deployed Engineering (FDE) support when deeper or more complex technical work is needed.
REQUIREMENTS
- AI/ML background and the ability to credibly discuss AI/ML topics with technical stakeholders.
- Strong customer-facing communication skills, including the ability to run structured discovery and clarify ambiguous requirements.
- Technical depth to scope solutions, without needing to write production code.
- Ability to script and prototype as needed, including comfort “vibe coding” to move quickly in technical workflows.
NICE TO HAVE
- Experience running or supporting benchmarks for ML inference deployments.
- Familiarity with infrastructure tradeoffs relevant to inference performance and cost (for example GPU selection and latency versus throughput tuning).
- Experience serving as a cross-functional technical lead for customer POCs, including coordination across Sales and Engineering.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York, NY
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
The TradFi/Settlement Principal Lead is the specialist voice on how traditional financial infrastructure actually works, and what it takes to rebuild it for digital assets. This is a deep-domain role, not a generalist PM function: you need hands-on experience on both sides — settlement, custody, and post-trade flows inside a TradFi institution, and the equivalent flows inside a digital asset or blockchain environment (tokenization, on-chain settlement, digital custody). You understand the full institutional trade lifecycle end to end, and how it maps — and doesn't map — onto digital asset rails.
You will partner directly with DIS leads on the vision and strategy for our custom build engagements, co-own product direction for those builds, and translate complex institutional requirements into specs that engineering can execute against without guesswork. You are comfortable challenging assumptions — client-side and internal — and pushing back when a requirement doesn't hold up against how the lifecycle actually operates, on either side of the TradFi/digital asset divide.
This is a client-facing role. You will run discovery directly with Tier-1 institutional stakeholders, from operations and engineering teams to senior executives, and you will be the person in the room who can tell the difference between a real settlement constraint and an assumed one — in both the TradFi world and the digital asset world.
What You’ll Do:
Partner with DIS leads on the product vision and strategy for custom build engagements, owning prioritization and direction as the work moves from concept to delivery
Serve as the team's specialist on settlement, clearing, and post-trade flows across both TradFi and digital assets — bring deep, current knowledge of the institutional trade lifecycle (custody, settlement cycles, corporate actions, reconciliation) and how it translates on-chain, into every requirement
Translate institutional and regulatory requirements into clear, buildable specs and acceptance criteria that engineering can execute against with minimal rework
Run discovery and requirements sessions directly with client stakeholders, from engineers to senior operations and technology leaders, and define success in their terms
Challenge ideas and assumptions — both the client's and the team's — pressure-testing every requirement against how TradFi infrastructure actually behaves today and where it needs to change for digital assets
Partner closely with the Architect and engineering leads to make sure product decisions hold up technically, and stay in the details when it matters
Serve as the voice of the client internally and the voice of the roadmap externally, keeping delivery and client expectations aligned as requirements evolve
Embrace and champion the thoughtful adoption of AI tools to improve team performance, decision-making, and output quality
What We’re Looking For:
Deep, hands-on TradFi experience with settlement systems, post-trade flows, and the full institutional trade lifecycle — custody, clearing, settlement, reconciliation
Equally deep, hands-on experience with digital asset or blockchain infrastructure — tokenization, on-chain settlement, digital custody. This role requires genuine fluency in both worlds; a TradFi background alone, or a digital-assets background alone, is not sufficient
Proven experience as a Product Owner or Product Lead who has shipped complex, regulated financial infrastructure, not just consumer or generic B2B products
Comfort operating as a specialist rather than a generalist — real depth in one domain matters more here than breadth across many
Client-facing experience with Tier-1 financial institutions; credible in working sessions with engineers and in briefings with senior stakeholders
A strong point of view and the willingness to challenge requirements, assumptions, and even senior stakeholders when the details don't hold up
Ability to translate ambiguous, cross-functional institutional requirements into structured specs engineering can build against
Experience partnering closely with technical leadership on vision and strategy, not just backlog execution
Bonus Points:
Background at a custodian, clearinghouse, prime broker, or other post-trade infrastructure provider on the TradFi side, or a digital asset custodian/exchange on the crypto side
Formal product management experience inside a regulated fintech or capital markets environment
Fluency in payments rails and trading systems alongside settlement
Experience having personally led a build that bridged a TradFi institution onto digital asset rails (e.g., a tokenization pilot, on-chain settlement project
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.
Base Salary Range
$200,000
—
$250,000 USD
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Director, Engineering
Location: Remote US, Only
Compensation:
$215,000 to $240,000 base plus bonus and equity
What You’ll Do:
Huntress is building an Agentic SOC. When our detection pipeline raises a signal, an LLM-based agent picks it up and investigates it end-to-end. It gathers telemetry across our products, reconstructs what happened, and makes a well-documented determination about whether the activity is malicious. Over time, it will take on more of the work itself, growing from resolving routine cases to acting fast when it finds an attack and handing analysts cases with the evidence already assembled. We’re hiring a Principal Software Engineer to head this effort.
This system is meant to augment our analysts, not replace them. It takes the high-volume, repetitive work off their plates so they can focus on complex cases and hands-on keyboard intrusions where human expertise matters most. It also reduces toil in the rest of their day by using LLMs to pre-process the output of the tools analysts use constantly, so they start from a clear picture instead of raw telemetry.
This isn’t a chatbot bolted onto a dashboard. The system investigates a large volume of signals a day across thousands of customer organizations. Many signals are benign, but some are live intrusions where minutes matter. The telemetry the system reads comes from environments in which attackers are actively operating. Because the system makes real decisions, like closing an investigation or isolating a host, it has to be right, it has to show its work, and it has to know when to hand off to a person.
As the technical lead, you’ll own the system’s architecture and direction. That means deciding how an investigation is structured, where deterministic code ends and model reasoning begins, what the agent can and can’t touch, how we know it’s working, and which decisions it makes on its own as it proves itself. You’ll work closely with SOC analysts, detection engineers, product, and other engineering teams. You’ll go deep in the code and help the engineers around you grow. Your work will directly shape how Huntress scales
protection for the 99%
.
We make full use of AI coding tools to enable you to accelerate your development. We don’t cap token usage. We expect you to use AI and all tools responsibly.
Responsibilities:
Own the architecture of agentic investigation. You help define how signals move from detection into investigation, how investigation state is managed, how tools are designed and exposed to agents, and what a finished investigation contains: the verdict, the timeline, the scope, and the evidence behind every claim. When the team is stuck between options, you make the call, and the foundations you set are what others build on for years.
Build agents that investigate like a strong analyst. You work alongside our SOC and product researchers to learn how experienced analysts actually triage and investigate, then turn that into agent behavior: which questions to ask, which evidence to gather, when to dig deeper, and when to stop and hand off to a human.
Take toil off analysts’ plates. Beyond full investigations, you build LLM-powered pre-processing for the tools and data sources analysts rely on every day. It summarizes, correlates, and highlights what matters, so analysts spend their time on judgment instead of assembly.
Bring a security mindset to the agent itself. The agent reads attacker-influenced data, runs across thousands of customer tenants, and can take action in customer environments. You design as if someone is trying to manipulate it, because someone will. Trust boundaries, tenant isolation, and auditability are part of the architecture from the start.
Treat evaluation as a core part of the product. You define how we measure whether an investigation is correct, well-reasoned, and well-documented, and you make sure no prompt, model, or tool changes without evidence that it helps.
Decide with data what the system does on its own. Based on measured performance, you decide where it acts autonomously, where a person reviews its work, and how that changes over time. You also recognize when a problem doesn’t need an agent at all.
Build for production, not for demos. You design for reliability, latency, and cost at scale. The system keeps working when models are slow, wrong, unavailable, or quietly changed underneath you, and anyone can trace exactly why an investigation reached its conclusion or why an action was taken.
Augment analysts, don’t replace them. You design the handoff between agent and analyst so that when a case reaches a person, the agent’s work makes them faster and better informed. You consider how analysts’ work changes as agents take on more of it, and how we explain agent decisions to partners and customers in a way they can trust.
Prototype your way through hard problems. When the team hits something genuinely uncertain, you dig in first: derisk it, prove out the approach, then hand it off clearly.
Be the engineering face of the Agentic SOC. In conversations with SOC leadership, other engineering teams, product, and executives, you represent the team’s technical perspective clearly and credibly. You drive alignment on key decisions, carry context in both directions, and protect the team from unclear scope.
Balance technical rigor with pragmatism. You push back when a shortcut creates real risk, and you also push back on over-engineering when the goal is discovery. You have a bias for action and frequent feedback from analysts and customers, and you can explain your tradeoffs to engineers and non-engineers alike.
Raise the floor and the ceiling. Your technical leadership is measured by how the whole team performs, not just by what you personally ship. That shows up in thoughtful code review, pairing on problems others are stuck on, and creating leverage through better patterns, tooling, and shared understanding. You partner with the engineering manager on team health, give direct feedback, and model the judgment and accountability you want the team to have.
What You Bring To The Team:
15+ years of experience developing complex software products, including significant time as the technical lead on production systems
Hands-on experience designing, shipping, and operating LLM-based agents in production, covering tool use, context management, structured output, guardrails, and evaluation, along with a clear-eyed understanding of how they fail
A track record of building evaluation for non-deterministic systems, such as labeled datasets, offline evals, and regression gates, and of measuring quality over time rather than at launch
A security mindset: experience building systems that handle untrusted input, enforce multi-tenant isolation, and produce an audit trail that holds up under scrutiny
Experience building systems that make automated decisions with real consequences, and the judgment to know what to automate and what to leave to people
Curiosity about how security analysts think and work, and a willingness to spend real time learning from them
Deep backend expertise in distributed systems, queues, and durable workflows, and concurrency, with a track record of designing for throughput and correctness under load
Strong skills in one or more backend languages and the ability to pick up new ones quickly. Our primary stack is Ruby on Rails, and we expect you to become fluent in it
Experience with AWS, Azure, or other public cloud environments, and with data stores such as Postgres and Redis
Experience with AI coding tools, such as Claude Code
BS or MS in Computer Science or Engineering, or equivalent experience
Bonus Points:
Experience working in or building for a SOC, incident response, threat hunting, or detection engineering. It isn’t required, but it helps a lot, because we build these workflows around how our analysts actually investigate
Familiarity with endpoint and identity telemetry and with attacker tradecraft
Experience attacking or adversarially testing ML or LLM systems
Experience with Ruby on Rails
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Australia, Adelaide
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
About the role
We are looking for a Staff Software Engineer to help shape and build the next generation of our network automation platforms.
Our challenge is one of scale, complexity and criticality. We operate a massive global network supporting PlayStation Network, spanning more than 40 interconnection locations and 20+ data centres worldwide. Operating infrastructure at this scale safely and efficiently requires us to move beyond specialist-driven workflows and individual automation tools toward reliable, declarative software platforms.
You will help make that transition. You will work on software that turns complex network and infrastructure operations into reliable, API-driven and increasingly self-service capabilities. This includes building control-plane services, declarative APIs and intent-based controllers that manage production infrastructure safely and consistently across our global footprint.
This is a Staff-level engineering role with significant technical influence. You will combine hands-on engineering with setting technical direction: defining architectures, solving complex cross-system and distributed-systems problems, writing designs, driving alignment with senior engineers and architects, and mentoring engineers across the team.
Your work will directly influence how one of the world's largest gaming networks is operated and automated, while establishing engineering patterns and platforms that can be reused across multiple network domains and services.
What
you'll
do
Provide technical leadership and architectural direction for network automation and infrastructure control platforms, treating the self-service network API as a product by working with users and partner teams to define outcomes, establish clear expectations for API behavior and reliability, align on team responsibilities, and ensure those commitments are met.
Use domain-driven design with network experts, software engineers and API consumers to establish shared language and bounded contexts, then turn those agreements into versioned, testable contracts.
Design and build APIs, services, controllers and reconciliation workflows that manage production infrastructure safely at scale.
Build on the Kubernetes API, including custom resources and control loops that continuously converge actual state toward declared intent.
Own the operational Kubernetes path: CRD rollout, RBAC and admission, controller health, Helm packaging, deployment drift and incident diagnosis.
Design distributed workflows that operate correctly under eventual consistency, at-least-once delivery, concurrent writes and partial failure, with idempotency and safe recovery as fundamental properties.
Design stable APIs, schemas and data models used across team boundaries, including versioning and backwards compatibility.
Develop patterns for multi-tenant infrastructure platforms, including tenant isolation, authorization, policy enforcement and safe automation boundaries.
Establish strong approaches to testing, observability and change safety for software that changes live infrastructure.
Improve software delivery practices through automated CI gates, versioned artifacts, controlled promotion, and safe deployment and recovery strategies.
Lead complex migrations and modernization of existing automation, services and data models, evaluating when components should be evolved, replaced or rewritten, and ensuring safe coexistence, behavioral compatibility and retirement of legacy paths.
Drive technical alignment across software engineering, networking, operations and architecture teams; lead decisions within your area of accountability, contribute constructively to decisions owned by others, and make technology choices based on long-term company and product value.
Mentor engineers, lead technical and design reviews, and raise software engineering standards across the wider organization.
What
we're
looking for
Must have
Deep expertise in a backend language such as Python, Go, Rust or Java, including asynchronous concurrency, static typing, data modelling and validation, API development, packaging and tooling.
Strong experience building Kubernetes controllers or operators, including custom resources and reconciliation/control-loop patterns.
Strong experience building event-driven distributed systems, particularly eventual consistency, at-least-once delivery, idempotency, optimistic concurrency and partial-failure handling.
Experience designing and building self-service, multi-tenant platforms, including tenant isolation, policy and access control.
Strong API and schema design skills, including versioning and schema evolution for interfaces consumed by other teams and systems.
Demonstrated technical leadership across team boundaries, including driving architectural designs, building agreement among senior technical stakeholders and mentoring other engineers.
A track record of taking ambiguous, technically complex problems from architecture through to reliable production systems that manage large-scale infrastructure, such as networks, compute or cloud resources.
Nice to have
Networking fundamentals, particularly BGP, IP fabrics and VXLAN/EVPN/L3VPN.
Working knowledge of Go, sufficient to understand and contribute to adjacent services and controllers.
Experience designing testing and observability strategies for production infrastructure automation, including systems and backends that cannot be fully reproduced in CI.
Experience with graph databases, or with source-of-truth systems that model infrastructure and its relationships.
The impact
You will help establish the architecture and engineering practices behind a new generation of network automation, moving from individual scripts and specialist-driven workflows toward declarative, model-driven and reliable platforms.
At Staff level, your impact is expected to extend beyond the code you personally deliver. You will help shape the APIs and designs other teams build on, develop other engineers, and establish technical patterns that can be reused across multiple network domains and services.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Islamabad Capital Territory, Pakistan
Customer Success Representative
Customer Success · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade.
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
As a Customer Success Representative, you will play a critical role in delivering an exceptional customer experience across every interaction.
You will own customer interactions from initial inquiry through resolution, ensuring customers feel heard, supported, and valued. Your focus will be on building trust, resolving concerns, preventing avoidable churn, and strengthening long-term customer relationships.
This role goes beyond traditional customer support. You will proactively understand customer needs, identify opportunities to improve their experience, and use customer insights and operational data to help increase satisfaction and customer retention.
You will work closely with cross-functional teams to resolve complex issues, identify recurring customer pain points, and contribute to improvements that create a stronger overall customer experience.
Work Schedule & Shift Flexibility
Our customer operations run 24/7 to support customers across different markets and time zones.
Team members work 8-hour shifts, rather than working 24/7 themselves. Because our operations require continuous coverage, employees should be comfortable working different shifts, including morning, evening, night, weekend, and holiday shifts when required.
Shift assignments may change based on business needs, team coverage, and operational requirements. Candidates must therefore be flexible and willing to move between shifts when required.
This role is onsite in Islamabad and requires reliable attendance according to the assigned shift schedule.
What You'll Own
Manage customer interactions across phone, email, and live chat, delivering timely, personalized, and consistent support across all channels.
Build strong customer relationships by demonstrating empathy, ownership, and a customer-first approach throughout every interaction.
Proactively identify customer concerns, churn risks, and friction points, taking appropriate action to strengthen retention and lifetime value.
Own customer issues end-to-end, investigating complex cases, resolving concerns effectively, and escalating high-priority matters when required.
Maintain accurate CRM records of customer interactions, resolutions, feedback, and relevant insights to ensure clear cross-functional visibility.
Identify recurring customer issues, trends, and feedback, translating insights into actionable opportunities to improve the customer journey.
Partner with Customer Success, Operations, Marketing, Product, and other teams to resolve complex customer needs and address root causes.
Contribute to continuous improvement initiatives that reduce customer friction, strengthen service quality, and drive customer satisfaction and retention.
Skills & Qualifications
4+ years of experience in Customer Support, Customer Success, Customer Experience, or a related function, preferably within US/UK retail or e-commerce.
Proven experience driving customer retention, loyalty, relationship management, and overall customer satisfaction.
Exceptional written and verbal English communication skills, with the ability to handle complex, sensitive, and high-impact customer interactions with professionalism and empathy.
Strong problem-solving and analytical skills, with the ability to investigate root causes, exercise sound judgment, and drive effective resolutions.
Hands-on experience with CRM and customer support platforms, with Gorgias preferred; familiarity with Shopify and e-commerce ecosystems is a strong advantage.
Proven ability to operate effectively in a fast-paced, high-growth, 24/7 environment, managing multiple priorities while maintaining service quality and accountability.
Highly adaptable and customer-focused, with strong ownership, follow-through, and the ability to work across assigned shifts while delivering against CSAT, response quality, resolution, and retention KPIs.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Location: India
ABOUT CLICKHOUSE
Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With over 2,000 customers and ARR that has more than quadrupled over the past year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. We're on a mission to transform how companies use data. Come be a part of our journey!
ABOUT THE TEAM
The Managed Postgres team is building ClickHouse's fully managed Postgres service. It gives developers a fast, reliable Postgres that works natively alongside ClickHouse, so one platform covers both transactional and real-time analytical workloads. This is a strategic, high-visibility initiative, and the user experience we build will shape how thousands of developers create, manage, monitor, and scale their databases.
ABOUT THE ROLE
We're looking for a Full Stack Software Engineer to help build responsive, performant, and elegant interfaces that make complex database operations feel simple. You'll work closely with product, design, and backend engineers, and you'll learn from senior engineers while owning real features from day one.
WHAT YOU'LL DO
- Turn designs and user requirements into intuitive, high-quality interfaces for the Managed Postgres experience in ClickHouse Cloud.
- Build features end-to-end: React and TypeScript on the frontend, plus integration with (and contributions to) backend APIs.
- Build data-rich UIs for metrics, diagnostics, backups, replication, and performance insights.
- Contribute to click-ui, our open-source design system, and follow frontend best practices: code quality, performance, accessibility, and testing.
- Give product and design feedback from a developer's point of view.
ABOUT YOU
- Experience: 1–4 years in frontend or full-stack development.
- Core skills: Solid React, TypeScript, and modern frontend fundamentals (state management, component architecture, data fetching).
- Backend exposure: Comfortable working with REST APIs; Node.js, Go, or similar is a plus.
- Collaboration: You enjoy working closely with designers and backend engineers across a global team.
- Developer empathy: You care about fast, clear, purposeful UIs for technical users.
- Ownership: You take initiative, ask good questions, and carry work from idea to delivery.
- Growth mindset: You're keen to learn and grow your scope quickly.
NICE TO HAVE
- Experience with Postgres, SQL, or database tooling
- Accessibility (WCAG) knowledge
- Data visualization or dashboard experience
- Open-source contributions
WHY JOIN US
- Shape the future of the Postgres user experience inside one of the fastest-growing data platforms.
- Real ownership and autonomy from day one.
- Learn from experts in databases, distributed systems, and developer experience.
- Solve meaningful problems in performance, scale, and usability.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
The Data team at WorkOS plays a central role on the company operations to ensure information and insights are accurate and available from any surface, whether that's a visualization tool or an agent's response, to accelerate company growth and scale. The team owns WorkOS's internal data platform end to end: ingestion, orchestration, the Snowflake warehouse, dbt transformations, governance and access controls. We also own the consumption layer: the reverse-ETL syncs that land data in Salesforce and Slack, the semantic views that agents query, the definitions that keep reporting consistent across the company, and the visualization tooling the company uses (ask us about Flashboards https://workos.com/blog/reporting-tool-with-no-editor).
We run on an agent-first operating system: we are a lean team that moves fast, we document so agents can execute, and AI agents query the warehouse, run our runbooks, and open pull requests alongside us. We trust each other's expertise, we work out loud and in the open, and not opposed to rapid experimentation to get to the right solution for the business.
We're hiring a Data Engineer to own and evolve the systems that move, transform, protect, and serve data across our internal warehouse. This is a high-ownership role on a lean team: you will be the DRI for the platform and its core data models, partner directly with Product Engineering, RevOps, Finance, GTM Engineering, and Security, and raise the bar on reliability, correctness, and operational rigor. The role spans the platform and what runs on it. You will own ingestion, orchestration, and access governance; the dbt models and metric definitions that depend on them; and how AI is applied across the data stack, so that trusted data is easy for both people and AI agents to discover, understand, and work with.
You don't need to have done this exact job before. The best data engineers at WorkOS are the ones who notice in a Slack thread that a number doesn't match, trace it from the dashboard through the Gold model to the connector, fix the connector, and confirm the definition with its owner before the weekly review. When a business team asks for a field in Salesforce, they don't hand it off; they build the model, write the sync, and add the test. They would rather automate the runbook than run it a third time. They enjoy collaboration with different parts of the business and can find simple, scalable solutions to ambiguous problems. If that sounds like how you work, we want to talk.
RESPONSIBILITIES
- Own the reliability, freshness, and scaling of the ingestion and orchestration pipelines that land source data in Snowflake, including monitoring, alerting, runbooks, and backfill and reprocessing patterns
- Design, build, and scale the core dbt models (Bronze, Silver, Gold) for billing and usage, CRM, product events, and GTM funnel reporting
- Partner with Product, Finance, RevOps, and GTM to define metrics and codify them in the warehouse, and diagnose and resolve data quality and freshness issues at source, not just downstream
- Own Snowflake RBAC, dynamic masking, and PII classification for humans, agents, and service accounts, so sensitive data is protected without blocking legitimate use, and review DDL and access requests from Engineering and GTM
- Own the reverse-ETL layer and the runbooks that deliver warehouse data to Salesforce, Slack, and internal agents
- Extend the semantic views, context, and evaluations that let agents answer business questions accurately, and expand what agents can operate directly, from runbooks and ingestion to pull requests
- Build and advance the CI/CD review gates in the data-platform monorepo, including the automated review that agent-authored pull requests pass through
- Own the infrastructure the data platform runs on: the compute, deployments, secrets and access patterns, and environments behind ingestion and orchestration, with attention to availability and failure modes, in partnership with our infrastructure engineers
Example problems you might work on, possible paths rather than a fixed roadmap:
- Standardizing how Postgres and SaaS sources are ingested, and consolidating end-to-end pipeline deployment and orchestration in Prefect
- Managing Snowflake RBAC, resource management, and masking policies as code with Terraform
- Using query history to improve analytics tables and semantic views, and to keep agent answers accurate and consistent as data grows and metrics shift
- Automating masking coverage as new data sources arrive, so adding a new table no longer needs a human in the loop
- Automating near-certain matches in the Identity Graph
- Pseudonymizing product data in the ingestion path, alongside compliance and data-deletion policies
- Extending transcript aggregation across sources, including PII detection before transcripts enter the warehouse
- Building the reverse-ETL framework and runbooks that deliver data to other tooling and agents
- Running self-hosted data services on Kubernetes and managing their AWS resources (IAM, storage, secrets) as code with Terraform
QUALIFICATIONS
- 5+ years (or equivalent) building and operating production data platforms, including the transformation layer
- Deep experience with Snowflake, dbt, and an orchestrator such as Prefect, Airflow, or Dagster, and with ingesting data from production databases and SaaS sources, including backfill and reprocessing patterns
- Experience running data systems in production: monitoring, alerting, debugging, incident response habits, and pragmatic SLO/SLA thinking
- Experience with warehouse access governance: RBAC, masking policies, and PII handling
- Strong data modeling judgment and an understanding of schema evolution
- Strong SQL and Python; disciplined engineering practices (tests, docs, reviews, CI/CD)
- Proven experience operating as the only engineer on a layer, balancing foundational architecture with urgent business needs
- Working knowledge of how GTM, Finance, and Product teams operate in addition to working with Engineering, and experience translating ambiguous business questions into technical specs
- Comfortable using LLMs and coding agents as part of your day-to-day development workflow, with the judgment to validate their output and scale it into shared processes, and embracing AI and automation to scale platform work and accelerate your teammates
- A systems thinker who reasons carefully about freshness, correctness, and failure modes, especially for data that everything else depends on
- Pragmatic: you start with the simplest solution that works, prove it, then scale it, and you balance fast answers with durable solutions
- You look for where AI can remove a bottleneck for the people and agents who depend on the warehouse, and you build the durable tools and workflows they rely on every day
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United Kingdom (Remote); Ireland (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
As a Senior Solutions Engineer, you will help the sales team drive revenue growth by evangelizing our technology via demos and technical discussions. You will get to collaborate with infrastructure engineering and security teams at the most sophisticated technology companies in the world. Most importantly, you will help these companies solve problems and get exposed to the latest ideas in technology.
You will partner with account executives, other solutions engineers, and other teams to understand customer challenges, design secure and scalable solutions, and guide prospects through technical evaluations and proof-of-value engagements.
You have experience working with AI technologies and infrastructure (LLMs, MCP, vector databases, AI tooling), and familiarity with traditional infrastructure networking and security (Linux/Unix, Windows, VPNs, bastion hosts, etc) and modern cloud-native technologies (cloud compute, containers, IaC, etc).
What You'll Do
- Partner with Account Executives and Account Managers to expand technical discovery, and map Teleport’s capabilities to customer initiatives.
- Architect and deliver compelling demos and proof-of-concepts that showcase Teleport’s differentiation with Zero Trust principles, handling of human and non-human identities, identity governance, and identity security.
- Act as the trusted advisor to engineering, platform engineering, DevSecOps, and security leaders.
- Advise on protecting sensitive datasets and model endpoints with Teleport’s identity-based controls.
- Position Teleport as a solution to eliminate API keys and static tokens in machine pipelines.
- Support customers exploring AI/LLM use cases, including secure infrastructure for training and inference workloads.
- Provide structured feedback to Product and Engineering on feature gaps and market needs.
- Collaborate with Marketing on thought leadership around identity, human, non-human, and AI security.
- Support channel and technology partners with technical enablement.
- Help across various go-to-market activities, including marketing collateral, product positioning, customer interviews, sales cycle optimizations, traveling to conferences, brand evangelism, attending meetups, etc.
- Listen deeply and perceive feedback as an opportunity to improve.
- Demonstrate a high level of empathy, resilience, and humility.
What You'll Bring
- 5+ years of experience in pre-sales engineering, solutions architecture, DevSecOps or a highly technical customer-facing role.
- Experience with using/configuring/debugging Linux machines and network issues.
- Strong understanding and experience with Kubernetes, including hands-on troubleshooting.
- Strong knowledge of at least one cloud computing platform
- Strong knowledge of DevSecOps principles, CI/CD pipelines, and securing infrastructure at scale (e.g., source control, code reviews, unit testing, agile principles).
- Advanced understanding of identity security and modern Zero Trust security approaches.
- Proven ability to develop scripts and automation using Linux shell, Go, and Infrastructure as Code tools
- Strong understanding of system architecture, provisioning, and administration
- Familiarity with AI/LLM infrastructure (GPU clusters, data governance, inference workloads, ML pipelines) and associated security requirements.
- Strong problem-solving and analytical skills, with the ability to troubleshoot complex issues
- Ability to engage both technical and executive stakeholders with credibility and clarity.
- Strong presentation, demo, and white-boarding skills.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: United Kingdom; London
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the Role
As the Account Management Lead you'll lead a team of experienced account managers across the UK&I region. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business.
You will:
- Lead, coach, and develop a high-performing AM team, owning team and regional NRR performance, customer retention, and expansion goals.
- Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices.
- Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities.
- Set strategic direction for the team, aligning customer success initiatives with company goals and market trends.
- Monitor and optimize delivery quality across all accounts, ensuring consistency, excellence, and predictability in customer outcomes, implementing scalable processes that improve accuracy, visibility, and operational efficiency.
- Design and implement repeatable playbooks for renewals, upsells, and adoption; automate workflows and tools to scale team impact.
- Own the ongoing development and optimization of best practices for Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves.
- Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums.
- Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies.
- Partner with Europe GTM & cross functional leadership to align organizational objectives, drive cross-functional initiatives, and ensure cohesive execution across customer success, sales, and operations teams.
Requirements
• 10+ years of experience in Account Management or post-sales roles within SaaS, ideally some of this within UK&I accounts.
• Demonstrated technical acumen with the ability to upskill and enable the team — fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes.
• 5+ years of direct people leadership experience — managing AMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact.
• Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios.
• Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management.
• Expertise in CS methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment).
• Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes.
• Strong builder mindset - you thrive in building from scratch, redefining processes and playbooks, and operating with an AI-first mindset
• Bonus: Hands-on with tools (Salesforce, Gong, Sigma, Pylon) and capable of improving data quality, visibility, and usage insights across the team.
This role is remote-first, so it can be executed from anywhere within UK&I. If you prefer, you can work from our offices in London and Dublin.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Renewals Operations Manager at GitLab, you'll help own the operational engine that makes renewals predictable, measurable, and efficient at scale. Reporting to the Director of CX Operations, you'll be the Renewals team's go-to business partner for processes, tooling, forecasting and insights, consumption and subscription data, and the steps required to quote and close a renewal. This is a senior individual contributor role with no direct reports. You'll lead through ownership and influence, connecting teams and workflows, turning ambiguous problems into clear next steps, and driving improvements that others across the revenue organization depend on.
What you'll do
Own and continuously improve the end-to-end renewal operating model; from renewal identification, assignment through risk management, quoting, through to close and post-renewal data hygiene processes.
Develop and improve the operating cadences that guide the renewal business, with a focus on efficiency and process improvement.
Define, maintain, and evolve retention reporting with cross-functional partners, including gross and net retention, churn and downgrade analysis, and the drivers behind each.
Partner with Revenue Technology, Revenue Analytics, Finance, and other stakeholders to improve Salesforce and the systems and data flows supporting customer relationship management (CRM), subscription and entitlement records, quoting, orders, billing, and reporting. Translate business needs into requirements, validate solutions, and strengthen data quality and operational controls.
Simplify and scale the renewal motion through automation, standardized workflows, alerts, playbooks, and self-service insights that reduce manual effort and improve execution consistency.
Support renewals planning and capacity management, including segmentation implementation, coverage models, productivity assumptions, capacity modeling, supporting target setting, and scenario planning.
Own and mature the Renewal Operations case-management program, including intake, triage, routing, service-level visibility, resolution, and root-cause analysis. Requests may include user migrations, de-duplication, Renewal Manager ownership changes, compensation exceptions, and Salesforce or data issues.
Raise the operating standard in your domain by documenting processes, mentoring others on how the renewal motion works, and contributing to broader Revenue Operations initiatives that need the renewals perspective.
What you'll bring
Experience in Renewals Operations, Revenue Operations, Sales Operations, management consulting, strategy, or a similar analytical and problem-solving role, with ownership of operational improvements and cross-functional initiatives.
Hands-on experience with both consumption and subscription renewal motions, including renewal forecasting, retention reporting, and the contractual and process mechanics that govern how renewals close.
Strong critical thinking and structured problem-solving skills. You can break down ambiguous problems into clear workstreams and move them forward.
Strong quantitative and analytical skills. You're highly proficient in Excel or Google Sheets, can build and validate models from scratch, and can translate analysis into clear recommendations and action. Experience with Structured Query Language (SQL) or equivalent data-querying tools is preferred, not required.
Systems thinking and experience using Salesforce for pipeline and renewals reporting. You understand how changes in one part of the go-to-market motion affect others, including how CRM, subscription or entitlement records, quoting, and billing relate to one another, and you design solutions accordingly.
Sound commercial judgment and an understanding of renewal complexity, including co-terming, amendments, expansions, downgrades, price changes, multiyear agreements, auto-renewals, procurement requirements, and approval policies.
Strong cross-functional collaboration skills. You build trust with stakeholders at all levels, including field teams and senior leadership, and influence without direct authority.
Curiosity, sound judgment, and a bias toward action. You learn new domains and tools quickly, move from insight to implementation, and follow through until improvements are adopted and sustained.
About the team
You'll work within CX Operations, partnering closely with Renewals and Customer Success leadership, Sales, Finance, Revenue Technology, and Revenue Analytics. These partnerships connect renewal execution with the processes, systems, and data that support it. In GitLab's all-remote, values-driven environment, documentation, iteration, and cross-functional partnership are core to how you'll work.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Team
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core
About the Opportunity
We are seeking an experienced, hands-on and commercially minded Senior Compliance Manager to join our Product Compliance team.This is a senior individual-contributor role focused primarily on the day-to-day review of new products, material product changes and existing product enhancements. The emphasis is on delivering timely, well-reasoned product compliance assessments using a risk-based approach, ensuring that material compliance risks are sufficiently mitigated and the firm’s regulatory positioning protected.You will act as a trusted compliance partner throughout the product development lifecycle, helping Product and Engineering teams navigate complex regulatory requirements while enabling commercially viable outcomes. You will be expected to distinguish between legal or regulatory constraints that cannotbe crossed, risks that can be addressed through proportionate controls, and residual risks that require documented escalation or risk acceptance.
What You'll Be Doing
Own and deliver day-to-day compliance reviews of new products, features, market expansions and material changes to existing products across OKX's global business and product suite
Review product requirements, technical documentation, user journeys, onboarding flows, trading or transaction mechanics, reward structures, disclosures and operational processes.
Apply a risk-based waterfall that distinguishes hard legal or regulatory blockers from risks that may be addressed through controls, product conditions, jurisdictional restrictions, monitoring orescalation.
Conduct and document product compliance risk assessments covering areas such as regulatory perimeter and licensing, AML/CFT, sanctions, KYC, consumer protection, financial promotions, trading and market conduct, asset safeguarding, data privacy and third-party risk.
Produce clear, concise and evidence-based and solutions-based compliance recommendations setting out identified risks, required mitigants, residual exposure and the proposed approval or escalation route.
Work directly with Product, Engineering, Legal, Risk, Central Compliance and local Compliance teams to develop practical and scalable solutions to identified compliance requirements.
Maintain complete and accurate documentation and audit trails for product reviews, decisions, conditions, exceptions, approvals and subsequent changes.
Support post-launch monitoring, control testing and assurance in partnership with Audit, Product and other Compliance teams, and drive remediation of identified issues
Promote a compliance-by-design culture within the product lifecycle; communicate the Product Compliance framework and program requirements to relevant stakeholders and deliver targeted training or guidance to Product, Engineering and business teams as required.
Support special projects and priority product launches in a fast-paced and continually evolving environment.
What We Look For In You
At least 8 years of relevant experience in Compliance, Legal or Risk within financial services, fintech, payments or the cryptocurrency industry.
Bachelor's degree in law, finance, business, economics, engineering or a related field, or equivalent practical experience
Significant hands-on experience in product compliance, regulatory advisory or product risk assessment, including advising on new products and material product changes
Strong understanding of the digital-asset industry and the products offered by crypto platforms, including trading, custody, payments, staking or earn products, lending, structured products, wallets or DeFi.
Strong working knowledge of relevant regulatory and compliance requirements, including licensing and regulatory-perimeter considerations, AML/CFT, sanctions, KYC, consumer protection, financial promotions and trading or market-conduct requirements.
Demonstrated ability to analyze products or initiatives involving significant complexity and risk and translate regulatory requirements into practical product requirements and controls.
Experience in and demonstrated success in leveraging AI-enabled technology to maintain risk assessment standards, including ongoing tuning of agentic skills aligned with the Company’s risk appetite.
Excellent risk judgment and the ability to balance compliance rigor with a pragmatic, risk-based approach that supports responsible commercial outcomes.
Proven ability to develop and deliver repeatable product compliance solutions, controls and review processes aligned with broader group requirements.
Strong project-management and execution skills, including the ability to manage multiple concurrent reviews, maintain accurate documentation and meet product-launch deadlines
Excellent written and verbal communication skills, with the ability to present clear recommendations and lead discussions with Product, Engineering, Legal, Risk, senior management and other Compliance stakeholders.
Strong stakeholder-management skills and the ability to influence product decisions and constructively challenge proposals without compromising Compliance rigor.
Self-motivated, proactive and comfortable operating independently within a fast-paced, globallydispersed team.
High personal integrity and sound professional judgment, including the ability to identify when an issue requires escalation
Nice to Haves
Direct product compliance or regulatory advisory experience at a crypto exchange, fintech or technology-led financial-services company.
Experience supporting multi-jurisdictional product launches and applying regulatory requirements across the United States, European Union, Middle East or Asia-Pacific
Practical knowledge of CeFi trading products, including spot, derivatives, leverage, custody, institutional products and OTC flows
Familiarity with Web3 products, blockchain technology, smart contracts, DeFi protocols and digital-asset transaction flows.
Experience developing compliance risk-assessment frameworks, controls, and key risk indicators
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Team
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core
About the Opportunity
We are seeking an experienced, hands-on and commercially minded Senior Compliance Manager to join our Product Compliance team.This is a senior individual-contributor role focused primarily on the day-to-day review of new products, material product changes and existing product enhancements. The emphasis is on delivering timely, well-reasoned product compliance assessments using a risk-based approach, ensuring that material compliance risks are sufficiently mitigated and the firm’s regulatory positioning protected.You will act as a trusted compliance partner throughout the product development lifecycle, helping Product and Engineering teams navigate complex regulatory requirements while enabling commercially viable outcomes. You will be expected to distinguish between legal or regulatory constraints that cannotbe crossed, risks that can be addressed through proportionate controls, and residual risks that require documented escalation or risk acceptance.
What You'll Be Doing
Own and deliver day-to-day compliance reviews of new products, features, market expansions and material changes to existing products across OKX's global business and product suite
Review product requirements, technical documentation, user journeys, onboarding flows, trading or transaction mechanics, reward structures, disclosures and operational processes.
Apply a risk-based waterfall that distinguishes hard legal or regulatory blockers from risks that may be addressed through controls, product conditions, jurisdictional restrictions, monitoring orescalation.
Conduct and document product compliance risk assessments covering areas such as regulatory perimeter and licensing, AML/CFT, sanctions, KYC, consumer protection, financial promotions, trading and market conduct, asset safeguarding, data privacy and third-party risk.
Produce clear, concise and evidence-based and solutions-based compliance recommendations setting out identified risks, required mitigants, residual exposure and the proposed approval or escalation route.
Work directly with Product, Engineering, Legal, Risk, Central Compliance and local Compliance teams to develop practical and scalable solutions to identified compliance requirements.
Maintain complete and accurate documentation and audit trails for product reviews, decisions, conditions, exceptions, approvals and subsequent changes.
Support post-launch monitoring, control testing and assurance in partnership with Audit, Product and other Compliance teams, and drive remediation of identified issues
Promote a compliance-by-design culture within the product lifecycle; communicate the Product Compliance framework and program requirements to relevant stakeholders and deliver targeted training or guidance to Product, Engineering and business teams as required.
Support special projects and priority product launches in a fast-paced and continually evolving environment.
What We Look For In You
At least 8 years of relevant experience in Compliance, Legal or Risk within financial services, fintech, payments or the cryptocurrency industry.
Bachelor's degree in law, finance, business, economics, engineering or a related field, or equivalent practical experience
Significant hands-on experience in product compliance, regulatory advisory or product risk assessment, including advising on new products and material product changes
Strong understanding of the digital-asset industry and the products offered by crypto platforms, including trading, custody, payments, staking or earn products, lending, structured products, wallets or DeFi.
Strong working knowledge of relevant regulatory and compliance requirements, including licensing and regulatory-perimeter considerations, AML/CFT, sanctions, KYC, consumer protection, financial promotions and trading or market-conduct requirements.
Demonstrated ability to analyze products or initiatives involving significant complexity and risk and translate regulatory requirements into practical product requirements and controls.
Experience in and demonstrated success in leveraging AI-enabled technology to maintain risk assessment standards, including ongoing tuning of agentic skills aligned with the Company’s risk appetite.
Excellent risk judgment and the ability to balance compliance rigor with a pragmatic, risk-based approach that supports responsible commercial outcomes.
Proven ability to develop and deliver repeatable product compliance solutions, controls and review processes aligned with broader group requirements.
Strong project-management and execution skills, including the ability to manage multiple concurrent reviews, maintain accurate documentation and meet product-launch deadlines
Excellent written and verbal communication skills, with the ability to present clear recommendations and lead discussions with Product, Engineering, Legal, Risk, senior management and other Compliance stakeholders.
Strong stakeholder-management skills and the ability to influence product decisions and constructively challenge proposals without compromising Compliance rigor.
Self-motivated, proactive and comfortable operating independently within a fast-paced, globallydispersed team.
High personal integrity and sound professional judgment, including the ability to identify when an issue requires escalation
Nice to Haves
Direct product compliance or regulatory advisory experience at a crypto exchange, fintech or technology-led financial-services company.
Experience supporting multi-jurisdictional product launches and applying regulatory requirements across the United States, European Union, Middle East or Asia-Pacific
Practical knowledge of CeFi trading products, including spot, derivatives, leverage, custody, institutional products and OTC flows
Familiarity with Web3 products, blockchain technology, smart contracts, DeFi protocols and digital-asset transaction flows.
Experience developing compliance risk-assessment frameworks, controls, and key risk indicators
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $200,000 - $300,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote - Riyadh
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
The Field Architect role at MinIO is a senior customer-facing technical position focused on defining, validating, and guiding architectures for AI, analytics, cloud-native applications, and large-scale data platforms. You will serve as a trusted technical advisor to customers, partners, and internal teams, translating business and application requirements into robust technical designs that deliver measurable outcomes.
You will collaborate closely with the broader MinIO team through technical discovery, architecture design, proof-of-concept (PoC) delivery, production onboarding, performance validation, and long-term expansion. Success in this role requires hands-on expertise across the data stack, strong architecture and communication skills, and ownership of customer technical outcomes.
What You Will Do:
Technical Leadership & Architecture
Technical Architecture and Discovery:
Lead technical discovery with customers and partners to understand their business goals, data sources, application requirements, infrastructure constraints, and success criteria. Design end-to-end architectures that address those requirements.
Data Platform Architecture:
Design solutions across the full data stack, including ingestion and change data capture (CDC), batch and streaming pipelines, data processing, lakehouse storage and table formats, catalogs, query and analytics engines, orchestration, data quality, governance, and AI integration. Understand how these components work together and guide customers through architecture decisions and tradeoffs.
AI and Analytics Workload Design:
Define and validate architectures for AI/ML training and inference, analytics, lakehouse environments, high-performance data pipelines, and modern application data services.
Object Storage and S3 Expertise:
Serve as a subject matter expert in AIStor, object storage, S3-compatible architectures, distributed systems, replication, erasure coding, security, performance tuning, and large-scale namespace design.
Customer Engagement & PoC Delivery
Customer Technical Advisor:
Build trusted relationships with customer technical stakeholders across data engineering, analytics, AI, infrastructure, platform, security, application, and operations teams. Guide customers toward informed architecture decisions.
PoC Ownership and Delivery:
Plan and conduct customer PoCs from initial scope through final technical review. Agree on success criteria, design and deploy the solution, integrate the required data stack components, build representative use cases, run functional and performance tests, troubleshoot issues, document results, and drive the PoC to a clear outcome and production plan.
Customer Success Beyond the Win:
Partner with Customer Engineering, Product Management, and Engineering to help customers move from PoC to production and expand adoption across additional workloads and teams.
Ecosystem, Enablement & Field Operations
Cloud-Native and Kubernetes Guidance:
Provide technical leadership on Kubernetes, containers, automation, and deployment patterns across private, public, and hybrid cloud environments.
Solution Integration:
Work with customer teams and technology partners to integrate data sources, ingestion and streaming tools, processing and analytics engines, AI platforms, identity systems, observability tools, and infrastructure components.
Technical Presentations and Enablement:
Deliver architecture presentations, whiteboard sessions, demonstrations, workshops, and technical enablement for customers, partners, and internal teams.
RFP, RFI, and Technical Response Support:
Lead or contribute to technical responses covering the full data platform, including architecture, integrations, security, scalability, performance, and operational requirements.
Product Intelligence & Market Expertise
Product and Engineering Feedback:
Capture customer requirements, PoC findings, integration needs, and field feedback. Work with Product and Engineering teams to resolve gaps and inform priorities.
Competitive and Market Expertise:
Stay current on object storage, data lakehouse, AI infrastructure, analytics, Kubernetes, cloud, and competing data platforms. Explain technical differentiation in the context of customer use cases.
Your Skills and Experience:
10+ years of experience in a senior customer-facing technical role such as Field Architect, Solutions Architect, Sales Engineer, Systems Engineer, or Technical Consultant.
Hands-on experience designing, integrating, and troubleshooting end-to-end data platforms. This should include several of the following: ingestion, CDC, batch and streaming processing, lakehouse architecture, catalogs, query engines, orchestration, data quality, governance, and AI/analytics workloads.
Demonstrated experience leading customer PoCs, including defining success criteria, deploying and integrating components, validating functionality and performance, resolving technical issues, and presenting results.
Strong understanding of object storage and S3-compatible architectures, including security, replication, data protection, performance, and scale-out design.
Hands-on experience with Linux, networking, storage systems, containers, Kubernetes, and modern data center infrastructure.
Practical experience with relevant data stack technologies, such as Kafka, Debezium, NiFi, Spark, Flink, Trino, Starburst, Iceberg, Delta Lake, or data catalogs. Experience with every listed technology is not required.
Experience designing or supporting AI, machine learning, analytics, lakehouse, or large-scale data pipeline environments.
Experience with public and hybrid cloud environments, including AWS, Azure, GCP, OCI, or private cloud platforms.
Ability to lead technical discovery, design architectures, build demonstrations, analyze performance, troubleshoot integrations, and communicate tradeoffs clearly.
Strong verbal, written, whiteboarding, and presentation skills, with the ability to communicate with both technical and executive audiences.
Ability to work collaboratively across customers, partners, Sales, Product, Engineering, and Customer Engineering teams.
Strong customer-success orientation, intellectual curiosity, sense of ownership, and ability to prioritize effectively in a fast-moving environment.
Willingness to travel as needed to support customers, partners, field events, and internal team activities.
Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field; equivalent practical experience will also be considered.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Remote, UK
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
European governments, research institutions, and public bodies are investing in large-scale AI, analytics, and data infrastructure. MinIO's software-defined, S3-compatible, cloud-native object storage is built for the performance and scale these workloads demand.
We are seeking a technical, creative, and entrepreneurial Sr Regional Sales Manager to lead MinIO's growth in the public sector across EU Region. You will sell to national and regional government, research and HPC centres, universities, healthcare bodies, defence and security agencies, and EU institutions. You will combine technical depth in storage, data lake/lakehouse, AI/ML, and HPC with a real understanding of how the public sector buys, so you can shape and win complex, multi-stakeholder deals of €250K+.
What You Will Do
Drive Public Sector Business Development:
Identify and develop opportunities across ministries, agencies, research organisations, and public institutions. Engage early, before requirements are written, to influence strategy, architecture, and budget planning.
Lead Technical and Vision Selling:
Articulate how MinIO delivers transformational outcomes for data infrastructure, AI/ML, analytics, and HPC, not just incremental improvements. Translate technical capabilities into mission outcomes and public value.
Navigate Public Procurement:
Manage the full cycle from early engagement through tender, evaluation, and award. This includes EU and national procurement rules, framework agreements, and dynamic purchasing systems. Respond to RFIs, RFPs, and ITTs with Solutions Engineering, Legal, and Contracts.
Close Complex Deals:
Own opportunities with longer, committee-driven sales cycles, from first contact through to award.
Compete and Win Against Legacy Vendors:
Position cloud-native, S3-compatible object storage against traditional storage vendors by demonstrating its advantages for modern workloads. Make the case on cost, flexibility, and performance.
Support Security Reviews:
Work with customers and internal teams to respond to security questionnaires and architecture reviews, involving Product and Legal as needed.
Build the Business Case:
Develop ROI and total-cost-of-ownership models that speak to public-sector priorities: value for money, risk reduction, and long-term sustainability.
Partner-First Territory Strategy:
Build and run co-selling plans with resellers, system integrators, and alliance partners, including those holding public-sector frameworks, to extend coverage and reach buyers who purchase through partners.
Collaborate Cross-Functionally:
Work with Solutions Engineering, Product, Legal, and Marketing on tailored solutions, successful POCs and pilots, and a smooth path from award to deployment.
Forecast with Discipline:
Maintain accurate pipeline management, realistic forecasting that reflects procurement timelines and budget cycles, and clear account plans.
Your Skills and Experience
Public Sector Sales Expertise:
7+ years of enterprise or public-sector sales in the EU, with consistent quota attainment and average deal sizes of €250K+.
Procurement Fluency:
Hands-on experience with public tenders and frameworks, and with working through procurement officers, technical evaluators, and budget holders.
Technical Acumen:
Strong knowledge of storage, data infrastructure, data lakehouse, AI/ML, and HPC environments. You can engage architects and researchers and connect technical concepts to mission and policy outcomes.
Public Sector IT Awareness:
Working knowledge of the data protection and security requirements that shape European public-sector IT purchasing.
Partner-Led Approach:
Track record of building co-selling strategies with channel, SI, and alliance partners.
Competitive Selling:
Proven ability to displace entrenched vendors with a differentiated value proposition.
Consultative, Challenger Mindset:
You teach, tailor, and challenge customer thinking, and you shape requirements rather than just responding to them.
Startup Mindset:
Comfortable with ambiguity and building from the ground up in a fast-moving company.
Network:
Established relationships within UK/EU public institutions, research communities, and the partner ecosystem.
Communication:
Excellent presentation, negotiation, and relationship-building skills with technical and executive stakeholders. Fluency in English and other relevant local languages is required.
Education:
BA/BS in computer science, engineering, business, or a related field; MBA preferred.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Ukraine; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
Ruby Labs is hiring an experienced Senior Data Analyst to join our fast-paced, high-ownership environment. You will drive analytics across subscription products and web funnels, partnering with Product, Marketing (UAM), and Data teams to improve conversion, retention, and LTV- while ensuring trusted tracking, strong data models, and decision-ready reporting.
This role is hands-on and cross-functional: you will own analysis from problem framing to recommendation, and you’ll mentor analysts while collaborating closely with Data Engineering/BI to keep data foundations reliable.
RESPONSIBILITIES
- Partner with Product, Marketing, and Data Teams to define KPIs, success metrics, and decision criteria.
- Create new dashboards, maintain and improve existing reporting (e.g., Product Reports, Marketing Performance Reports), ensuring clarity and trust.
- Deliver full-funnel analysis, identify bottlenecks, and propose improvements or A/B test ideas.
- Lead user behavior analysis (journeys, drop-offs, activation/aha moments) using event data.
- Monitor key metrics and anomalies; escalate issues and communicate updates to stakeholders with defined SLAs
- Own and maintain event taxonomy and tracking structure (events, properties, naming conventions); validate implementation and business logic alignment.
- Design and build robust, reusable SQL data models (clean layers, consistent definitions, performance-minded queries).
- Mentor Junior/Middle Analysts in SQL, validation, funnel/cohort analysis, and experimentation quality; provide regular feedback and guidance.
- Give and receive direct, actionable feedback with peers and the Leadership Team; maintain a high bar for quality in a demanding environment.
REQUIREMENTS
- Degree in an analytical field (e.g., Mathematics, Data Science, Economics) or equivalent practical experience.
- 3+ years of experience as a Data Analyst, with proven ownership of end-to-end analysis and stakeholder delivery.
- Strong analytical and problem-solving skills; ability to identify trends, patterns, and root causes in large datasets.
- Excellent verbal and written communication; ability to translate analysis into clear business actions.
- Ability to think strategically and make data-driven recommendations aligned with company goals.
- Strong experience in Product Analytics: funnels, cohorts, retention, LTV, churn, segmentation.
- Hands-on experience with event analytics tools: Mixpanel, GA4, Amplitude, or similar
- Advanced SQL
- Experience with popular BI tools such as Tableau, Looker, or similar
- Experience in subscription business
- Ability to adapt quickly, learn new tools and methods efficiently, and work effectively in a high-pressure, fast-changing environment
NICE TO HAVES
- Strong spoken and written English
- Experience in Marketing Analytics
- Experience with Python, R
- Experience with GCP, BigQuery
- Experience with Google Ads, Facebook Ads etc
- Experience with orchestration frameworks such as Airflow, dbt
- Experience with git and code review process
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Ukraine; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
Ruby Labs is hiring an experienced Lead Data Analyst to join our fast-paced, high-ownership environment. You will drive analytics across subscription products and web funnels, partnering with Product, Marketing (UAM), and Data teams to improve conversion, retention, and LTV- while ensuring trusted tracking, strong data models, and decision-ready reporting.
This role is hands-on and cross-functional: you will own analysis from problem framing to recommendation, and you’ll mentor analysts while collaborating closely with Data Engineering/BI to keep data foundations reliable.
RESPONSIBILITIES
- Partner with Product, Marketing, and Data Teams to define KPIs, success metrics, and decision criteria.
- Create new dashboards, maintain and improve existing reporting (e.g., Product Reports, Marketing Performance Reports), ensuring clarity and trust.
- Deliver full-funnel analysis, identify bottlenecks, and propose improvements or A/B test ideas.
- Lead user behavior analysis (journeys, drop-offs, activation/aha moments) using event data.
- Monitor key metrics and anomalies; escalate issues and communicate updates to stakeholders with defined SLAs
- Own and maintain event taxonomy and tracking structure (events, properties, naming conventions); validate implementation and business logic alignment.
- Design and build robust, reusable SQL data models (clean layers, consistent definitions, performance-minded queries).
- Mentor Junior/Middle Data Analysts in SQL, validation, funnel/cohort analysis, and experimentation quality; provide regular feedback and guidance.
- Give and receive direct, actionable feedback with peers and the Leadership Team; maintain a high bar for quality in a demanding environment.
REQUIREMENTS
- Degree in an analytical field (e.g., Mathematics, Data Science, Economics) or equivalent practical experience.
- 3+ years of experience as a Data Analyst, with proven ownership of end-to-end analysis and stakeholder delivery.
- Experience in subscription business and/or acquisition-driven web funnels.
- Strong experience in Product Analytics: funnels, cohorts, retention, LTV, churn, segmentation.
- Proven hands-on experience designing, running, and validating end-to-end A/B tests
- Hands-on experience with event analytics tools: Mixpanel, GA4, Amplitude, or similar
- Advanced SQL
- Experience with BI tools such as Tableau, Looker, or similar.
- Strong analytical and problem-solving skills; ability to identify trends, patterns, and root causes in large datasets.
- Excellent verbal and written communication; ability to translate analysis into clear business actions.
- Ability to adapt quickly, learn new tools efficiently, and deliver high-quality work in a high-pressure, fast-changing environment.
- Strong spoken and written English.
NICE TO HAVES
- Experience in Marketing Analytics
- Experience with Python and/or R
- Experience with GCP and BigQuery.
- Experience with Google Ads, Meta/Facebook Ads, or other ad platforms.
- Experience with orchestration frameworks such as Airflow and/or dbt.
- Experience with Git and code review processes.
- Experience with billing/payments analytics
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Software Engineer, Platform Access (L2).
About the job
This position is an engineering role within Twilio’s Cloud Native Foundations Team, suited to an engineer focused on identity, governance, and automated access control across multi-cloud environments.
Our team manages identity federation, least-privilege access, and automated provisioning for hundreds of accounts across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). As an L2 engineer, you will help design, build, and operate access controls and platform security tools at scale. You'll get hands-on with multi-cloud IAM, contribute to Terraform-based infrastructure automation, and write code to ensure secure, seamless developer access—using modern AI-assisted tooling to move faster and ramp up your skills.
Responsibilities
In this role, you’ll:
WEAR THE CUSTOMER'S SHOES:
Help design, build, and operate automations and access tools that streamline developer workflows while keeping multi-cloud environments secure. Work with security and technical leadership to turn well-scoped tasks into working code.
BE AN OWNER (CODE QUALITY):
Participate in code reviews and follow established patterns, testing standards and policy-as-code frameworks across the platform.
BE AN OWNER (INFRASTRUCTURE & OBSERVABILITY):
Support multi-cloud access infrastructure spanning AWS, Azure, and GCP accounts using Infrastructure as Code (Terraform). Help maintain least-privilege IAM policies, identity federation, role provisioning, and automated lifecycle workflows across hundreds of cloud accounts. Help maintain observability coverage, including metrics, alerts, and basic distributed tracing, across core data pipelines.
CHAMPION ENGINEERING HEALTH:
Build awareness of secure architectural practices and IAM best practices. Flag access drift, technical debt, security vulnerabilities, and platform issues to your team as you encounter them.
GROW AND COLLABORATE:
Actively seek feedback and mentorship from senior engineers, participate in sprint planning, and share what you learn with peers as you grow into a more senior role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Experience:
1–2+ years of professional software engineering or DevOps/Platform engineering experience, with practical exposure to multi-cloud environments, Identity & Access Management (IAM), or platform automation.
Modern Development Workflow:
Practical experience with, or a strong desire to learn, AI-assisted development tools (e.g., Claude Code, GitHub Copilot) to help write code, automate testing, and support debugging workflows.
Infrastructure as Code & Automation:
Practical experience or familiarity with Terraform, Harness, or similar IaC tools to manage cloud resources and access permissions programmatically.
Multi-Cloud Infrastructure:
Experience with cloud environments, including basic exposure to account management, IAM permissions, or core services in at least one major provider—
AWS
(e.g., IAM, Organizations, SSO/Identity Center),
Microsoft Azure
(e.g., Microsoft Entra ID/Azure AD, RBAC, Subscriptions), or
Google Cloud Platform (GCP)
(e.g., Cloud IAM, Workload Identity, Projects). General familiarity with multi-account/multi-project cloud architecture is a plus.
Language Proficiency:
Working knowledge of at least one of Shell, Terraform, YAML, or Go (Golang), with a willingness to build proficiency across the rest.
Security & Governance Mindset:
Solid understanding of core security concepts (authentication, authorization, least-privilege principles, secrets management) and an eagerness to build self-service, developer-friendly platform tooling.
Desired:
Familiarity with centralized identity federation, SAML, OIDC, or Okta integration with cloud service providers.
Hands-on experience with containerized workloads (
Docker
,
Kubernetes
) or managing access to Kubernetes clusters (EKS/AKS/GKE RBAC).
Interest in automated cloud governance tools, account vending machines, or identity lifecycle management at scale.
Coursework or personal projects involving distributed systems, cloud security, or API development.
Enthusiasm for working across multi-cloud environments and expanding hands-on depth across AWS, Azure, and GCP over time.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 123,760.00-154,700.00
Based in the San Francisco Bay area, California: 137,520.00-171,900.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 10/31/2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Baku
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Why This Role Exists
Xsolla is going all-in on becoming an AI-first company, and we're not waiting for a slow rollout to get there. We're offering AI Engineer Internships in regions across the globe to help drive that shift directly, not by sitting in the back office, but by building.
You'll work on two things:
Internal AI initiatives – helping unlock AI tooling and integrations across Xsolla faster than our existing teams can alone.
Proof-of-concept builds on our own APIs – showing our product and engineering teams what's possible when you build with AI as a core part of your workflow, not an afterthought.
This isn't a shadow-and-observe internship. You'll ship code that goes to customers – internal teams or external players and game developers – working closely with senior engineers and fellow interns across our global regions.
Who You'll Work With
You won't be isolated on an intern-only project island. You'll work closely with senior engineers who are actively rebuilding how we write software, and you'll be part of a global cohort of interns building in parallel across our regions. That combination is the point: senior engineers give you a bar for what production-grade, customer-facing code looks like, and your fellow interns give you a peer group to trade ideas, code, and AI workflows every week.
What You'll Do
Partner and collaborate with senior engineers to identify where AI tooling and integrations can remove friction, and build the fix.
Build applications and integrations on top of Xsolla's APIs and SDKs that show internal teams how to move faster using AI-assisted development.
Ship work that matters. What you build is expected to reach real users – whether that's an internal tool an engineering team adopts or a customer-facing integration – not a throwaway exercise that gets shelved after your internship ends.
Use agentic coding tools (Claude Code, Cursor, or similar) as your default way of working – not a novelty you reach for occasionally.
Share what you build. We run weekly 30-second lightning-talk demos where everyone shows how they used AI to solve something that week – you'll be expected to bring something real.
Work with minimal process. You'll get context, a problem, and a mentor – the rest is on you to figure out and build.
Learn from and collaborate with both directions: senior engineers who'll mentor you on production-grade practices, and fellow interns across markets you'll trade ideas and code with at the weekly demos.
What We're Looking For
You build things because you want to, and that you already use AI to do it faster.
Genuine passion for building.
You have side projects, hackathon entries, open-source contributions, or something you shipped just because you were curious. You didn't need an assignment to make it happen.
Real AI fluency.
You've actually used tools like Claude Code, Cursor, Copilot, or similar agentic coding tools to build something – not just asked ChatGPT to explain a concept. You should be able to explain how you used AI to get there and how you confirmed it actually worked – not someone who fires off a prompt and hopes for the best.
Bias toward action.
Given an ambiguous problem, you start building before you ask for a spec.
Comfort with developing modern full-stack solutions
– we care more about how fast you learn than what you already know cold.
Open to current graduate students and recent graduates of a Computer Science, Software Engineering, or related program
.
How to Apply
Please include:
A link to a GitHub profile, deployed project, or anything else you've built – the more recent and self-directed, the better.
A short answer (2-3 sentences, or a 2-minute video/Loom if you'd rather show than tell) to:
“What's something hard you built recently, and why did you build it?”
We're not grading for correctness or polish. We're looking for whether you have a real answer, and whether it's clear you actually did the work yourself (with AI as your tool, not your ghostwriter).
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the AI-First Engineering Intern, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
New York, NY
United States of America
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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УдалённоleadUkraine; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET