Location: Alabang, Philippines
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
Workato’s largest customers run business-critical automations on our platform. When something breaks, or when they’re scaling an agentic workflow into production, they don’t want a ticket queue. They want a person who knows their environment, owns the outcome, and drives it to resolution.
That person is the Support Account Manager. You own the support relationship for a portfolio of strategic enterprise accounts. You are accountable for their support experience end to end: response and resolution health, escalation management, proactive risk identification, and the operational reviews that keep leadership on both sides aligned. You are not a queue agent and you are not a salesperson. You are the support owner for your accounts.
In this role, y
ou will also be responsible to:
Own the support health of a defined portfolio of strategic accounts. Track and drive the input and output metrics that define a good support experience: response time, resolution time, backlog age, reopen rate, and customer-reported satisfaction.
Run regular support business reviews with your accounts. Bring the data, surface trends, name the problems before the customer does, and commit to specific actions with owners and dates.
Orchestrate escalations across Support, Engineering, Customer Success, and Professional Services. Hold the line on follow-through. The customer should never have to chase you.
Identify recurring or systemic issues in your accounts and drive them to root cause. Partner with Engineering on correction-of-error reviews where warranted.
Build deep familiarity with each account’s Workato environment, use cases, and business priorities so your support is contextual, not generic.
Feed the knowledge loop. Capture reusable resolutions and patterns so the broader support org and customers get faster over time.
Partner with Customer Success and the account team on renewal and expansion risk that originates from support health.
Requirements
Qualifications / Experience / Technical Skills
4-6 years in enterprise technical support, technical account management, or a customer-facing support role, including time owning named or strategic accounts.
A track record of managing complex, high-severity escalations across multiple internal teams to resolution.
Comfort with support metrics and the judgment to know which number matters in which situation. You can build and defend a data-backed account review.
Technical fluency sufficient to hold a credible conversation about integrations, APIs, and automation workflows. You don’t need to write the fix, but you need to understand it.
Experience working across time zones with global teams and customers. This role is based in the Philippines and will support accounts across APJ and, depending on portfolio, US time zones.
Soft Skills / Personal Characteristics
Strong written communication. You can summarize a messy multi-week incident into a clear, honest update an executive will read.
Nice to Haves
Direct experience with Workato or a comparable iPaaS / enterprise automation / orchestration platform.
Familiarity with agentic AI or LLM-based workflows in a production enterprise context.
Experience with support tooling and KCS-style knowledge practices.
(REQ ID: AN2067)
Alabang, Philippines; Experience working across time zones with global teams and customers; This role is based in the Philippines and will support accounts across APJ and, depending on portfolio, US time zones
Location: Москва
Наша команда создаёт платформу для подключения внешних AI-агентов и навыков к AI-ассистенту СберБизнес. Это новый продукт, который позволит предпринимателям решать бизнес-задачи (работа с документами, договорами, маркетплейсами, HR-аналитика и тд) через единый чат-интерфейс, не переключаясь между десятками сервисов.
Проект стартует с нуля, и у вас будет возможность повлиять на архитектуру, клиентский путь и бизнес-логику продукта с первых дней.
Обязанности
* выявление требований, разработка и согласование требований к программному обеспечению
* управление требованиями на всём жизненном цикле разработки ПО
* подготовка спецификаций и написание технической документации (User Stories, Use Cases, диаграммы последовательности, API-контракты, архитектурные решения)
* коммуникация между командами: координация взаимодействия внутри своей команды и со смежными подразделениями для эффективного выполнения поставленных задач
* проработка архитектурных решений
* декомпозиция и постановка задач разработчикам
* помощь в подготовке тест-кейсов
* активное участие в планировании спринтов и продуктовых бэклогов (Agile/Scrum, Kanban).
Требования
* опыт описания и моделирования бизнес-процессов с использованием нотаций UML (sequence diagram) или BPMN, формулировки системных и функциональных требований
* опыт написания технической и пользовательской документации
* опыт проектирования реляционных баз данных или уверенное знание принципов проектирования, базовые знания SQL
* опыт проектирования интеграционных взаимодействий с нуля: как синхронных (REST, MCP, A2A), так и асинхронных (очереди сообщений — Kafka). Понимание паттернов обмена и механизмов обработки ошибок.
* способность быстро разбираться в сложных технических вопросах и обеспечивать передачу необходимой информации другим участникам команды
* умение структурировать информацию, описывать сложные вещи простым и понятным языком
* умение работать в команде: дружелюбность и открытость к взаимодействию, стремление к развитию
* опыт работы с инструментами тестирования: Insomnia, Postman
* уверенное владение инструментами для анализа и документирования: системы управления требованиями (Jira, Confluence, YouTrack), инструменты для построения диаграмм **(**[draw.io](http://draw.io/), Miro, Lucidchart, PlantUML).
* опыт работы с AI/LLM-продуктами: понимание принципов работы агентов, оркестрации, контекста диалога, маршрутизации запросов.
Условия
* комфортный современный офис рядом с м. Кутузовская
* офисный/гибридный формат работы
* ежегодный пересмотр зарплаты, годовая премия
* корпоративный спортзал и зоны отдыха
* система обучения для профессионального и карьерного развития
* расширенный полис ДМС с первого дня работы и страхование для семьи
* программа ипотеки для сотрудников
* бесплатная подписка СберПрайм+, скидки на продукты компаний-партнеров
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: Philippines
Workplace: OnSite
Job description:
Salmon – Who We Are and What We Do
Salmon is a rapidly growing consumer fintech group, founded in July 2022 with the vision of building the leading credit-led neobank in Southeast Asia. We chose the Philippines as our launch market and are now a licensed consumer lending company, currently working toward securing a full banking license (subject to BSP approval).
Salmon was established by three co-founders who previously built and held senior leadership roles at Tinkoff, a highly successful, tech-driven bank that achieved a market capitalization of over US$20 billion.
Our team is composed of world-class finance and technology professionals from across the globe. We are backed by premier investors, including the International Finance Corporation (IFC) — a member of the World Bank Group, ADQ — a sovereign investment company of the Government of Abu Dhabi, and other leading fintech investors.
At Salmon, we are building a technology-driven financial platform designed to operate seamlessly 24/7/365. Our mission is to create thousands of jobs and provide millions of Filipinos with reliable, high-quality access to financial services. We invite you to be part of this journey as we shape the future of finance together.
About the Role – Field Collector Officer
- Visit clients' residences or businesses to collect overdue payments.
- Negotiate payment arrangements with customers who are behind on their bills.
- Maintain follow-up with clients to ensure payment deadlines are met.
- Document every visit and interaction with clients, ensuring accurate and up-to-date information
- Collaborate with the legal team if legal action needs to be pursued for unresolved cases
Requirements
- Experience in debt collection or a similar customer-facing.
- Previous experience in sales, customer service, or field-based roles is an asset.
- Knowledge of financial or debt recovery processes is beneficial.
- Strong interpersonal skills and the ability to engage with clients in a professional, empathetic, and persuasive manner.
- Ability to handle difficult conversations and resolve conflicts and to negotiate payment arrangements and settlements with clients who may be resistant to paying.
- Luzon, Visayas and Mindanao field collectors
Job Type: Full-time
Experience:
- field collection: 1 year (Preferred)
Work Location: On the road
Location: Chicago, IL, USA
About the role
The Financial Crimes Senior Analyst is responsible for the oversight of KYC and watchlist screening operations, including OFAC, to identify false positives and positive matches.
In this role, you can expect to
Oversees investigators who leverage data to confirm positive matches or false positives
Reaches out to customers to understand customer behavior and to obtain any additional details pertinent to evaluating activities under review, if needed.
Makes a determination whether the match is a true positive.
In depth subject matter expertise for list screening, watchlist, and OFAC.
Experience and/or familiarity with Transaction Monitoring and/or Fraud reviews is preferred.
Performs other job related duties or special projects as assigned.
Assist with dispositioning cases according to agreed upon business Service Level Agreements (SLAs)
Recommend relationship retention or termination and track account closures, if required
To thrive in this role, you have
5+ years banking, risk management, or fraud detection/investigation experience.
CAMS certification is a plus
Prior experience with Fraud and/or AML investigations, with a preference for both, including the ability to identify potentially unusual activity
Practical experience managing audits, independent reviews, or examinations by bank partners or regulators, including the resolution of identified issues
Excellent organizational and time management skills, with the ability to multi-task, maintain accuracy, and meet deadlines in a fast paced, high volume environment.
Effective analytical and problem solving skills, with abilities in analyzing data patterns and investigating customer transactions.
Self starter possessing the ability to work independently while supporting a team environment.
Strong attention to detail and high concern for data accuracy with the ability to follow directions and apply proper policies, procedures and guidelines.
Knowledgeable of the laws applicable to money laundering, including the Bank Secrecy Act, the USA PATRIOT act, US Treasury AML guidelines, OFAC requirements, and Unusual/Suspicious Activity Reporting requirements preferred
Proficiency with, or ability to quickly gain proficiency with, banking account monitoring and compliance software tools, Microsoft Office applications (Excel, Word).
Aptitude and/or curiosity toward adoption of AI tooling is preferred.
Travel up to 10%.
At least 4 days in office per week. Chicago location preferred. San Francisco or New York City offices are possible.
#LI-Onsite #LI-BE1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$112,000
—
$155,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Limassol, Cyprus
At
PayDepot
, we develop multiple B2B and B2C fintech products, including payment infrastructure, crypto services, and financial platforms. We are growing rapidly and are looking for a
QA Lead
who will take ownership of our overall quality assurance strategy, lead the QA team, and ensure high-quality standards across all our products.
We have a nice office in Limassol, and if you are not in Cyprus yet, we will assist with relocation for you and your family.
What you'll do
Lead and manage the QA team, ensuring effective task distribution, workload planning, and professional development
Develop and implement the overall QA strategy, covering manual and automated testing across all products
Establish and improve testing processes, methodologies, standards, and best practices
Define testing priorities based on business needs, product requirements, deadlines, and potential risks
Oversee testing activities, evaluate results, ensure adequate test coverage, and identify quality gaps
Define and monitor QA metrics to assess team performance and testing effectiveness
Collaborate with Product and Engineering teams to ensure quality throughout the development lifecycle
Drive test automation development, including framework improvements, tool selection, and CI/CD integration
Introduce AI-assisted tools for test case generation, test data creation and test automation, and measure their impact on coverage and speed.
Use AI coding agents to speed up writing and maintaining automated tests, and set review standards for AI-generated test code.
Apply AI to analyse test results, cluster flaky tests and failures, and speed up root-cause analysis.
Establish quality processes for AI features in the product, such as LLM-based functionality, chatbots or recommendations.
Coach the QA team on effective prompting and safe use of AI tools.
Requirements
5+ years of experience in Software QA, including significant experience in test automation
Proven experience in a QA Lead, QA Manager, or similar leadership role
Experience managing, mentoring, and developing QA engineers
Strong knowledge of manual and automated testing methodologies and processes
Experience developing QA strategies and improving testing processes
Hands-on experience with automation tools such as Playwright, Selenium, Cypress, Selenide, or similar
Understanding of CI/CD, Agile development, and the software development lifecycle
Experience with Jira, Confluence, and Git
Hands-on experience using AI tools in daily QA work, for example AI coding assistants or LLMs for test design and analysis.
Understanding of the limits of AI-generated tests, including hallucinated assertions, missing edge cases and false confidence in coverage.
Ability to evaluate and pilot new AI testing tools and build a business case for adopting them.
Awareness of data privacy and security risks when sharing code, logs or customer data with AI services.
Good English, both spoken and written
You're our perfect candidate if
You have experience in fintech, banking, payment systems, or cryptocurrency
You can balance strategic thinking with a hands-on technical approach
You are comfortable making decisions, taking ownership, and working in a fast-paced environment
You have strong communication and stakeholder management skills
You have a genuine interest in the cryptocurrency space
You already use AI tools in your daily QA work and can show how they made your team faster or your coverage better.
What we offer
Full relocation support and working visa
Competitive salary
Days off when you need them
What awaits you
The opportunity to shape and lead QA Automation practices across multiple fintech products
Working in small, fast-moving Scrum teams
No unnecessary bureaucracy – we follow best practices and common sense
Pleasant colleagues, reasonable stakeholders, and a healthy internal culture
A healthy, non-toxic environment – we respect work-life balance and turn off Slack during vacations
Location: Dubai, United Arab Emirates; Serbia; Armenia; Kazakhstan; Georgia
We are looking for a
Salesforce specialist
to take ownership of the setup, development, and day-to-day administration of a real estate developer’s CRM.
The role involves configuring sales pipelines, integrating communication channels and lead sources, automating lead distribution, creating reports and dashboards, maintaining data quality, and helping the team use Salesforce effectively. A key part of the role is integrating Salesforce with websites and external services, managing data related to real estate projects and units, and providing ongoing system support after implementation.
Responsibilities
Sales Pipelines and Processes
- Configure and improve lead and opportunity management processes, including stages, transition criteria, required fields, loss reasons, tasks, and reminders.
- Align with the business on the differences between direct customer inquiries and broker/agency workflows, implementing separate processes where necessary.
- Configure the conversion of leads into contacts and opportunities while preserving the lead source, history, and ownership.
- Establish relationships between customers, brokers, opportunities, projects, and units within the existing data model.
- Automate follow-ups, inactivity monitoring, and escalations to managers.
Communication Channels and Lead Sources
- Audit existing channels and integrate the agreed set with Salesforce. Review email, telephony, WhatsApp, websites and landing pages, advertising lead forms, and event registrations. Telegram and other messaging platforms may be considered based on business needs.
- Enable sales managers to handle communications directly from the CRM wherever supported by the selected solution, including sending and receiving messages, making calls, assigning ownership, and maintaining communication history in the relevant records.
- Configure the association of inquiries with existing customers, handle repeat inquiries, and prevent duplicate records.
- Preserve lead source information, UTM parameters, campaign data, project interest, and other agreed data points.
- Configure templates, notifications, and automated confirmations while accounting for consent requirements and unsubscribe preferences.
- Monitor integration errors to ensure that failed leads and messages are detected and can be reprocessed without creating duplicates.
- Assess compatibility, licensing requirements, and connector costs before implementation. The final integration approach for each channel will be determined following an audit.
Lead Assignment and Reassignment
- Implement agreed lead assignment rules based on project, language, source, team, manager availability, and workload, including round-robin distribution where required.
- Account for repeat inquiries assigned to an existing manager, exceptions, employee leave, inactive users, and backup queues.
- Monitor time to first contact, configure notifications, and enable reassignment when agreed response-time targets are missed.
- Maintain an assignment history showing who received each lead, when it was assigned, and why ownership changed.
- Ensure accurate reporting after reassignment by separately
Requirements
- Fluent Russian for gathering requirements, discussing solutions, and training employees.
- Hands-on experience independently configuring and maintaining Salesforce in a business environment. A guideline of 3+ years of experience is preferred; practical case studies and independence are more important than formal tenure.
- Strong knowledge of Sales Cloud processes and the Leads, Contacts, Accounts, Opportunities, Campaigns, and Activities data models, as well as custom objects.
- Practical experience with Salesforce Flow, validation rules, lead assignment rules, queues, access management, reports, and dashboards.
- Experience integrating external systems via APIs and webhooks, troubleshooting errors, handling repeated requests, and preventing duplicate records.
- Proficiency in Apex and SOQL sufficient to independently read, troubleshoot, and modify existing logic, write necessary tests, and account for platform limitations.
- Experience with data imports, cleansing, and bulk updates, with an understanding of how changes affect automations and reporting.
- Experience working with sandbox environments, deploying changes, and using version control for code.
- Ability to translate business requirements into practical solutions, estimate effort, and explain outcomes to non-technical stakeholders.
- English proficiency sufficient for technical documentation and communication with support teams. The ability to interact with English-speaking users will be assessed during the interview.
Nice to Have:
- Experience in real estate development, including multiple projects, brokers and agencies, unit catalogs, and long sales cycles.
- Hands-on experience integrating WhatsApp, telephony, email, and advertising lead forms with Salesforce.
- Experience implementing complex lead assignment rules, monitoring response times, and maintaining accurate metrics after reassignment.
- Experience integrating CRM systems with websites, registration forms, event management services, and email marketing platforms.
- Experience with Lightning Web Components, integration platforms, and automation tools, where applicable to the existing system.
- Salesforce certifications in administration, development, or Sales Cloud. Certifications are a plus but do not replace proven practical experience.
Benefits
Dynamic, fast-growing, and collaborative team
Professional growth and career development opportunities
Location: Antalya, Turkey; Baku, Azerbaijan; Bangkok, Thailand; Da Nang, Vietnam; Almaty, Kazakhstan
Hey there!
Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Premier Reservation Manager to help us keep our clients happy and our operations smooth.
Who We Are:
We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you!
Requirements
What You’ll Do:
Work with VIP clients:
Receiving and processing requests for booking hotels, other accommodation facilities, transport services, excursions around the world;
Formation of a commercial offer to the client;
Searching and booking of accommodation options, additional services, according to the request;
Negotiation of the cost, conditions of cancellation, booking and payment with hotels directly and suppliers;
Support in all cases arising from the completed booking (cancellation, changes, relocation, etc.)
What We’re Looking For:
English Proficiency:
Upper Intermediate level (both spoken and written).
Russian Proficiency:
Upper Intermediate level (both spoken and written).
Soft Skills:
Kindness, empathy, stress-resistance, politeness, and responsibility.
Quick Learner:
Ability to learn quickly and stay results-focused.
Travel Knowledge:
Experience in tourism, concierge agency, TMC, DMC or tour operator companies.
Knowledge of the bases of hotels in Russian Federation and popular destinations:
countries in Europe, Asia.
Tech Requirements:
A functioning computer and microphone.
Benefits
What We Offer:
Remote Work:
Work from the comfort of your home.
Great Team:
Join a young and active team of super specialists.
Flexible Schedule:
2 days-on after 2-days off from from 9 a.m. to 9 p.m. GMT +3.
Competitive Salary:
Earn a base salary of 800 EUR + up to 200 EUR in bonus KPI
Challenging Tasks:
Tackle interesting and ambitious tasks that will elevate your professional skills.
Continuous Learning:
Access to seminars, trainings, and conferences. We’ll even help you get to any conference you want to attend.
Perks:
Enjoy corporate discounts on hotels and other services.
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
УдалённоAntalya, Turkey; Baku, Azerbaijan; Bangkok, Thailand; Da Nang, Vietnam; Almaty, Kazakhstan; Support in all cases arising from the completed booking (cancellation, changes, relocation, etc.); GMT +3
Location: Remote-Friendly (Travel Required) | San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude is trained and served on hardware in data centers Anthropic operates and in sites partners build and run for us. DCSE secures that footprint: the sites, the hardware moving through them, and the people and vendors who touch it. Security at that scale runs on data, and you'll be the engineer who owns it and the systems that produce it: component-level hardware inventory and chain of custody, fed by software that runs at our sites and on hosts, and continuous control monitoring, with the posture calculations that decide what each site is cleared to run.
You set the architecture, agree schemas and interfaces with the teams, operators and vendors that own the sources, build the pipelines, stores and tools, and run what you ship. The goal is security that runs itself: custody, access and evidence verified continuously from records, with tools and AI agents doing the reviews. We favor simple, standard controls and tools that can be verified over elaborate ones. We use Claude throughout our engineering workflow and expect you to as well.
You'll work with the rest of DCSE, including the engineers on its security monitoring platform, with Anthropic's compute and data center operations teams, and directly with data center operators, hardware vendors and logistics providers. The role is based in San Francisco, with remote applicants in the US considered, and involves regular travel to data center sites, which are critical infrastructure.
Key responsibilities
Hardware inventory and chain of custody:
own the component-level record of what hardware exists, where it is and who has handled it: the data model, the pipelines that join inventory and custody events from many source systems, change history on every record, and the tamper-evident stores behind it
Tools, automation and AI agents:
build the tools and agents the team runs on this data: reconciliation, audit evidence exports, custody checks. When a review keeps costing people time, you build the tool or agent that retires it
Custody workflows and field software:
build the workflows and the site and host software that capture custody events as they happen (a receipt, a move, a data wipe, a decommission) and enforce who is authorized to record them
Continuous control monitoring and posture:
own the pipelines that turn check outcomes, assessment results and findings into per-control and per-site measures over time, against the compliance frameworks we and our partners are assessed against, and the posture calculation that decides what a site is cleared to run
Data quality:
build coverage checks, reconciliation against sources and alerts on a silent or drifting feed, so a wrong or missing record is caught the same day; own retention and access controls on the records
Integration and reporting:
agree schemas and interfaces with the engineers who run the security monitoring platform, and build the query surfaces and reports the team, site leads and leadership use directly
Minimum qualifications
Have designed and run production data systems (relational schemas, change data capture, batch or streaming pipelines and the services around them) and kept them correct: coverage measured, records reconciled against the source, alerts on silence, and a design that expects records to get corrupted or lost
Have integrated with systems you did not control (inventory tools, ticketing systems, vendor APIs) and built data models that outlive any one source
Have shipped software that runs outside a central service (host agents, site-local services, edge collectors) and kept it correct in the field, or built metrics a team made decisions on and defended them when challenged
Have worked hands-on with data about physical assets or security controls: a hardware fleet, data center or supply chain inventory, asset custody, or the control and evidence data of a security or compliance program
Read and review other people's code, and build with AI coding agents using Git and code review
Own a domain end to end: set the approach, design and build it with the teams and vendors whose systems it depends on, and run it as something people use every day
Write SQL and at least one general-purpose programming language well
Preferred qualifications
Experience with asset management, supply chain or warehouse systems where serialized tracking and custody transfer are the core problem
Experience building continuous control monitoring or metrics for a security or compliance program, or producing evidence an assessor accepted, for example against NIST SP 800-53, ISO 27001 or SOC 2
Experience with risk or posture scoring that combines control results, findings and other evidence into a measure people make decisions on
Familiarity with data center hardware and its lifecycle from receipt to decommission, and with sites and parties you did not control: colocation, cloud or GPU cloud operators, hardware manufacturers, logistics providers
Have run software on many hosts or at remote sites with versioned rollout and a way to know each copy is still reporting
Have built AI agents or automation that replaced recurring manual work
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker Hardened Images (DHI) is Docker's catalogue of security-hardened, enterprise-grade container images and Helm charts, built to be minimal, up-to-date, and safe to deploy in regulated and security-conscious environments. We're looking for a Principal Software Engineer to set the long-term technical direction for this catalogue and shape how the broader container security ecosystem evolves inside and beyond Docker.
At this level, you'll work across organizations, not just within one team. You'll set direction for major domains, resolve the highest-ambiguity problems in container supply chain security, and grow your impact through architectural leadership, cross-functional alignment, and influence on industry standards. This is a pure individual contributor role; influence comes through technical vision, design, and the ability to move organizations.
_______________________________________________________________________
RESPONSIBILITIES
- Own the architecture for DHI as a platform, making high-leverage decisions that define how images and Helm charts are authored, secured, distributed, and evolved across the entire catalogue and across Docker's broader product surface.
- Define and drive multi-quarter technical roadmaps for the container hardening domain, balancing upstream velocity, supply chain security posture, customer compliance requirements, and long-term catalogue scalability.
- Identify systemic patterns from customer, operational, and upstream signals and translate them into architectural changes that span the catalogue, not just individual images or charts.
- Build alignment across teams and executives on technical strategy, tradeoffs, and sequencing, including product, security, infrastructure, and customer-facing functions.
- Represent Docker as a trusted technical voice in escalations, key enterprise customer engagements, and upstream OSS communities on issues that shape the future of secure container delivery.
- Set conventions and standards at scale, defining the patterns others build within for image definition, Helm chart adaptation, hardening strategy, and supply chain tooling (Sigstore, SBOM, SLSA), and evolving those standards as the ecosystem changes.
- Drive the hardest, most ambiguous packaging problems where the right answer requires reasoning across upstream dynamics, security tradeoffs, multi-arch constraints, and customer impact simultaneously.
- Shape the integration test infrastructure and developer tooling strategy so that DHI's engineering platform scales with the catalogue and raises quality across the team.
- Mentor and raise the technical ceiling for staff and senior engineers across the org, through review, design, and well-chosen architectural decisions that create durable leverage.
- Take part in the paid on-call rotation; respond to incidents, debug production issues, and drive systemic improvements in reliability.
_______________________________________________________________________
QUALIFICATIONS
- 10+ years of backend engineering experience, including extensive work on production-grade, distributed systems at scale.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Ability to set multi-quarter technical roadmaps and align stakeholders (engineering, product, and executives) on strategy and tradeoffs.
- Deep expertise in the container and Kubernetes ecosystem: you have strong, grounded opinions about cert-manager, kyverno, grafana, istio, and similar projects, and you can reason about tradeoffs at the ecosystem level, not just the image level.
- Mastery of container supply chain security concepts (provenance, attestation, SBOM, signing, SLSA) and experience driving posture decisions across an organization rather than implementing them on a single project.
- Strong software engineering fundamentals: code review, testing, source control, CI/CD, and Go sufficient to shape infrastructure and harness design.
- Track record of technical influence without authority across multiple teams or organizations, raising quality through design docs, standards, review, and mentorship.
- Experience navigating upstream OSS communities as a decision-maker, representing a downstream organization's requirements and shaping upstream direction on security-relevant issues.
- Comfort working across remote, distributed teams and communicating complex technical strategy clearly to both technical and non-technical audiences.
BONUS BUT NOT REQUIRED
- Experience as a package maintainer at a Linux distribution, Homebrew, or comparable ecosystem.
- Hands-on experience implementing or operationalizing supply chain tooling (Sigstore, SBOM, SLSA) at org scale.
- Experience in regulated environments (FedRAMP, FIPS, PCI) with direct exposure to compliance requirements shaping engineering decisions.
- Prior Principal or Distinguished IC experience on a platform, security, or developer-tools team.
- Experience engaging directly with enterprise customers on container security architecture.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Align with leadership on the most critical org-wide technical risks and opportunities in container supply chain security.
- Develop a point of view on DHI's current architectural constraints and where the highest-leverage interventions are.
- Begin mapping the cross-functional landscape: product priorities, upstream pressures, customer compliance signals, and engineering gaps.
FIRST 90 DAYS
- Drive an architectural decision that unblocks multiple teams and reduces systemic risk across the catalogue.
- Establish a feedback loop from customer, operational, and upstream signals into the multi-quarter roadmap.
- Engage upstream OSS communities on at least one DHI-relevant issue with meaningful influence on direction.
FIRST YEAR
- Deliver a major platform or standards evolution with broad adoption across DHI and adjacent teams.
- Create durable alignment across engineering, product, and security on catalogue architecture, supply chain posture, and hardening strategy.
- Raise the technical ceiling for the engineers around you, measurably improving review quality, architectural consistency, and the team's ability to operate independently at a higher level.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$245,913 – CA$397,139 base
United States: $180,500 – $291,500 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: San Francisco
Workplace: OnSite
Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit.
ABOUT THE COMPANY
Our client is a fast-moving AI startup in San Francisco that recently closed a $30M Series A with participation from Y Combinator. The team builds fully managed reinforcement learning (RL) environments and benchmarks - high-quality computer-use and tool-use "gyms" - that frontier AI labs use to train agents to do real financial services work: Excel modeling, PowerPoint creation, and more across investment banking, private equity and hedge funds. They work directly with OpenAI, Anthropic and Google DeepMind to train financial services capabilities into their next-gen models - when Claude gets better at Excel, that's partly our client's work. And they're doing it with strong revenue traction already in place.
THE MISSION
Train the "Financial Services Super Intelligence." Our client works directly with frontier labs to teach the next generation of AI agents how to do real finance work - at the quality bar of the best bankers, investors, and consultants.
THE OPPORTUNITY
As a Strategic Project Lead, you'll drive account delivery on a small, high-impact core team. You'll work directly with frontier lab customers, shape the product alongside engineering, and help define how AI agents learn to do finance. This is a rare chance to bring your finance or consulting background into the center of frontier AI - with real ownership from day one.
WHAT YOU'LL DO
- Own day-to-day delivery and quality of training environments shipped to frontier lab customers, including managing contractors and running experiments
- Act as one of the lead product managers - form opinions on the product, work with engineers to ship features, and drive the product roadmap in tight partnership with engineering
- Manage customer relationships - understand requirements, set expectations and make sure every deliverable meets the quality bar
- Build operational systems - documentation, quality guardrails and scalable processes that support rapid project cycles
- Contribute to strategic and financial planning across pricing, revenue modeling and project economics
WHAT YOU BRING
- 2+ years in investment banking, private equity, hedge funds or finance-focused consulting - and the ability to explain the work you've done in depth
- A track record of running projects or workstreams end to end, including managing external stakeholders, contractors or high-level client deliverables
- Startup experience or exposure - startup operations, startup internships, or starting your own company
- A self-starter track record - an entrepreneurial side project, a business you started, or something meaningful you built on your own
- Hands-on building with AI tools (Claude Code, Codex, Cursor or similar) - be ready to explain what you built, why it mattered and how it relates to this role
- Ability to work full-time in person in San Francisco, 5 days a week
- Nice-to-have: a degree from a strong technical or CS program
KEY SUCCESS DRIVERS
- Depth - you can walk through a deal or project you owned in detail: how it started, how the pieces fit, what you delivered
- Builder mindset - you experiment with AI tools and build with them, not just prompt them
- Ownership - you take projects from messy requirements to a finished, high-quality deliverable
- Genuine excitement about AI - you're curious about RL environments and why training AI on finance work matters
- Client presence - you're comfortable working with sophisticated external customers and setting clear expectations
- Stability and momentum - steady progression and meaningful tenure in recent roles
- In-person energy - you want to build side by side with a small team, 5 days a week
WHY JOIN?
- Direct impact on frontier AI - your work shapes how the next generation of AI models learns to do finance
- Competitive comp - $175K-$275K base plus 0.05-0.3% early-stage equity upside and flexible bonus structures
- Fully covered healthcare, including dental and vision
- Free meals while working and a gym membership
- Free transportation to and from the office (Uber/Waymo)
- $10K+ relocation stipend
- 401(k) with 4% match
- Visa sponsorship - H-1B transfers supported; new sponsorship available, including OPT/new grad
INTERVIEWING PROCESS
1. Initial Screen - intro call on your background and past work
2. Second Round - practical deep dive with the project leads
3. Take-Home Case Study - a scoped project based on real work
4. Case Study Presentation - present your case study to the team
We are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic asset management accounts. These partnerships span legal teams, business functions and regions, requiring an understanding of how asset managers operate and how legal work supports their investment activities and business priorities.
You will help the team turn those priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic asset management accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across legal teams and their business partners, defining success measures and embedding Harvey into daily workflows. Ensure account plans connect implementation and adoption to improvements in turnaround time, internal capacity and management of legal spend.
- Lead executive engagement and customer escalations. Meet directly with senior customer stakeholders, including General Counsel and legal, compliance and operations leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic asset management accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn executive trust, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology in regulated environments, with an understanding of AI’s opportunities and limitations. Experience serving asset managers or other financial institutions, particularly their legal and compliance teams, is strongly preferred.
WHAT WE OFFER
- The opportunity to develop a strong team working with leading asset managers.
- Close collaboration with Harvey’s leadership and product teams on complex customer challenges.
- The chance to help legal teams turn advances in AI into lasting improvements in how they support the business.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London, United Kingdom
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.
Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for a
Partnership Manager (EU/UK region)
to build and grow Sumsub’s partner ecosystem in the iGaming industry. You will report to the VP of Sales and work very closely with the Global Head of iGaming. You will establish, own & develop relationships with the technology providers that iGaming operators rely on: platform providers, PAM (Player Account Management) systems, turnkey and white-label solutions, aggregators and other ecosystem players. Your goal is to make Sumsub the default verification and compliance layer across their platforms, and to turn these partnerships into a steady, ever growing source of revenue.
What You Will Be Doing:
Find, qualify and sign new partners across the iGaming tech stack: PAM systems, platform and turnkey/white-label providers, and compliance or licensing consultancies.
Manage the full partner lifecycle: outreach, first conversation, commercial terms, contract, integration, launch, growth and long-term strategic support.
Work with Solutions Engineering (“pre-sales”) to deliver native integrations of Sumsub (KYC, AML, age verification, fraud prevention, responsible gambling checks) into partner platforms.
Drive revenue through the partner channel with referral, reseller and integration-based models, and deliver against your partner-sourced pipeline and revenue targets.
Enable partners’ sales and account teams with training, materials, joint value propositions and co-selling on shared opportunities.
Run joint marketing with partners, such as webinars, case studies, co-branded content and announcements.
Work closely with key stakeholders - igaming BDMs (globally), CSMs, marketing & operations Represent Sumsub at key iGaming events (ICE, SiGMA, iGB Live, SBC Summit and others). This includes setting up meetings, networking and speaking engagements. Bring back market insight on regulatory changes, partner requirements and competitor activity to shape product and go-to-market priorities.
Keep partner data and pipeline up to date in the CRM and report regularly on partner performance.
About You:
3+ years in partnerships, business development or sales in iGaming, B2B SaaS, RegTech or payments.
Direct experience working with or for iGaming platform providers, PAM systems or B2B suppliers to operators is a strong advantage.
An existing network across the iGaming B2B ecosystem.
An understanding of how iGaming operators work: licensing, regulated markets, compliance requirements (KYC/AML, age verification, source of funds, responsible gambling).
A track record of closing partnership deals and generating revenue through referral or reseller channels.
Comfortable with cold outreach and building relationships from scratch.
Able to talk about integrations with technical stakeholders. You don’t need to code, but APIs and SDKs shouldn’t scare you.
Strong communication and negotiation skills, and a structured, self-driven way of working.
Willing to travel to industry events and partner meetings (approximately 2 trips per quarter).
Location in London, Riga, Valetta would be a plus
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver value to their clients.
You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across practice groups, defining success measures and helping lawyers embed Harvey into their work. Ensure account plans connect implementation and adoption to improvements in efficiency, work quality and client service.
- Lead executive engagement and customer escalations. Meet directly with senior firm stakeholders, including Partners and knowledge and innovation leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic law firm accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn trust with senior stakeholders, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology and change established ways of working, with an understanding of AI’s opportunities and limitations. Experience serving law firms and navigating their partnership structures, practice-group needs and technology adoption is strongly preferred.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver value to their clients.
You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across practice groups, defining success measures and helping lawyers embed Harvey into their work. Ensure account plans connect implementation and adoption to improvements in efficiency, work quality and client service.
- Lead executive engagement and customer escalations. Meet directly with senior firm stakeholders, including Partners and knowledge and innovation leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic law firm accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn trust with senior stakeholders, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology and change established ways of working, with an understanding of AI’s opportunities and limitations. Experience serving law firms and navigating their partnership structures, practice-group needs and technology adoption is strongly preferred.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Chesterfield, VA
Board Certified Behavior Analyst (BCBA)
$75+/hour | Flexible Schedule | Chesterfield, VA
Learning Ladders ABA
is seeking a highly reliable, experienced BCBA who takes ownership of their clinical work and is committed to delivering consistent, high-quality care. This role is best suited for clinicians who value autonomy, maintain strong professional standards, and follow through without the need for constant oversight.
If you’re looking for a flexible opportunity where your clinical judgment is trusted and your work directly impacts families, we encourage you to apply.
Location
:
Chesterfield, VA (Hybrid: in-home and/or school-based services)
What You’ll Do
:
Conduct comprehensive assessments and develop individualized, data-driven Behavior Intervention Plans (BIPs)
Provide consistent supervision, mentorship, and performance feedback to BTs/RBTs
Analyze client data regularly and make timely, appropriate clinical adjustments
Deliver structured parent training with clear guidance and measurable goals
Maintain accurate, timely documentation in accordance with clinical and compliance standards
Manage your caseload independently while ensuring all clients receive consistent, high-quality care
What We’re Looking For
:
Active BCBA certification in good standing with the BACB (
required
)
Active Virginia Licensed Behavior Analyst (LBA) license through the Virginia Board of Medicine (required). You must hold a current Virginia LBA to be considered.
Master’s degree in Applied Behavior Analysis or a related field
Minimum of 2–3 years of hands-on ABA experience with children with autism or developmental disabilities
Demonstrated ability to manage cases independently and meet deadlines without reminders
Strong clinical judgment, attention to detail, and data analysis skills
Professional, proactive communication style with both families and team members
Bilingual (English/Spanish) is a plus
Data entry skills (required; all session notes are entered in the Rethink app)
Who You Are
:
Dependable and consistent—clients and team members can rely on you
Organized and accountable—you manage your time and responsibilities effectively
Clinically confident—you make informed decisions and adjust plans as needed
Responsive and communicative—you don’t let things fall through the cracks
Why Join Learning Ladders ABA?
Competitive compensation:
$75+/hour (aligned with Virginia market rates)
Flexible scheduling with manageable caseload expectations
Supportive leadership that respects your expertise and autonomy
Streamlined systems that minimize administrative burden
Opportunities for professional growth and leadership development
Apply Today
:
Join a team where your expertise is respected, your reliability is valued, and your work makes a measurable difference in the lives of children and families.
Job Type
: Part-Time or Full-Time
Benefits
: Flexible schedule
Location: Gladstone, VA (Nelson County)
🚨🔥
NEW ABA CASE AVAILABLE — WHO'S READY TO MAKE A DIFFERENCE?!
🔥🚨
💥
NOW HIRING: IN-HOME BEHAVIOR TECHNICIAN (BT/RBT)
💥
📍
Gladstone, VA (Nelson County) — near Amherst, Madison Heights & Lynchburg
🏡
In-Home ABA
🕒
25 Hours/Week | AFTER-SCHOOL & WEEKEND HOURS!
💖
Got endless patience, a playful personality, and the energy to keep up with a busy kid? WE NEED YOU!
🌟
Learning Ladders ABA is looking for an
ABA ROCKSTAR
to work one-on-one with a
child
in the comfort of their home!
If you can turn learning into fun, celebrate the tiniest victories like someone just won the lottery 🎉, and stay calm when things don't go exactly as planned —
YOU MIGHT BE OUR PERFECT MATCH!
💪💕
💥
WHY YOU'LL LOVE THIS CASE:
🕒
Great Schedule:
Monday–Friday,
4:00 PM–7:00 PM
+ Saturday & Sunday,
9:00 AM–2:00 PM
💙
25 Hours Per Week:
A consistent part-time opportunity!
🏡
One-on-One Sessions:
Build a meaningful connection and help a child reach important milestones!
🎨
Bring Your Creativity:
Play, teach, encourage, and make learning exciting!
🧠
BCBA Support:
Work under professional supervision while growing your ABA skills!
🌟
WHO'S OUR IDEAL ROCKSTAR?
🎓 High school diploma required
🧩 Previous ABA therapy experience required
👧 Experience working with children
⚡ Energetic, playful, creative, and engaging
💕 Patient, compassionate, and reliable
🌱 RBT certification preferred, but not required
💫
YOUR MISSION:
Help an amazing child develop important communication, social, behavioral, and everyday life skills through individualized ABA therapy!
❤️
Some superheroes wear capes. Ours come prepared with patience, creativity, and a whole lot of positive energy!
🦸♀️✨
🚨
DON'T MISS OUT — APPLY TODAY!
🚨
📩 Send your
resume and availability
to:
Yocheved BenAbu
Learning Ladders ABA
📧
Yocheved.b@lbaps.com
🔥
Reference: Gladstone, VA — 25-Hour Case
💙
BIG HEARTS. BIG ENERGY. LITTLE MILESTONES THAT MEAN EVERYTHING!
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
Product marketing at Honeycomb is a small team with a wide surface area. We decide how Honeycomb is positioned, what we say at launch, what the sales team brings into a deal, and how an engineer who has never heard of us understands the product in the first two minutes. Because the team is small, the work is broad: in one week you might rewrite a product page, build a competitive one-pager, interview a customer, and run the launch checklist for a new feature.
This role is built for someone early in a product marketing career who wants to systematically improve the customer buying journey. As a product and messaging expert, you will partner with go-to-market teams to drive business impact through sales and marketing campaigns. You will get real ownership of real launches, and you will have senior product marketers, a technical field team, and engineers who like explaining their work close at hand. Our audience is engineers and platform teams, so the bar is accuracy first: we would rather be precise and useful than clever.
What you’ll do in the role:
You will support and execute product marketing across Honeycomb's core products, with a generalist mix of messaging, launches, content, enablement, and competitive work. Expect to start by contributing to pieces of each and to own more of them over your first year.
Responsibilities
Messaging and positioning:
Write and maintain messaging for features and product areas, from the one-sentence version an engineer reads on a web page to the slide a sales engineer uses in a technical conversation. Keep it accurate and grounded in what the product actually does.
Launches:
Run launch execution for small and mid-sized releases and support the larger ones. Build the plan, write the assets, coordinate Product, Marketing, Sales Engineering, and Customer Success, and report on how the launch performed.
Content:
Produce the practical material that helps people evaluate and adopt Honeycomb: blog posts, solution briefs, web copy, demo scripts, FAQs, and customer-facing one-pagers.
Sales enablement:
Equip the field with what they need to run a good conversation, including pitch narratives, objection handling, battlecards, and release updates. Join customer calls, listen to recorded ones, and fix the material that isn't landing.
Competitive and market intelligence:
Track the observability market and competitor moves. Maintain competitive assets and keep them current and honest, so the field trusts them.
Voice of customer and proof points:
Talk to customers and prospects, turn what you hear into case studies, quotes, and proof points, and bring the patterns back to Product and Marketing.
Measurement:
Help define what success looks like for your work, pull the data, and share what you learn, including the things that didn't work.
What you’ll bring to the role:
2 to 5 years of experience in product marketing, or in a closely adjacent go-to-market role such as content marketing, sales engineering, technical writing, developer relations, or product management, with at least some of it in B2B SaaS.
Strong writing. You can take a dense technical explanation and turn it into something short, accurate, and useful, and you can tell the difference between the two yourself.
Curiosity about technical products and the patience to learn how they work. You ask engineers questions until you actually understand the answer, and you are comfortable in a product that assumes a technical user.
Passion about the team winning: Sales, marketing, and product teams will depend on you to succeed. Their success is your success, but you’re not simply an order taker: you look for the smart solutions and don’t wait to be asked.
The ability to run a project across teams without formal authority: setting a timeline, chasing the open items, and telling people clearly when something has slipped.
Comfort with ambiguity and a bias toward shipping. Our priorities move, the team is small, and the best work here comes from people who start rather than wait for a brief.
Willingness to use data to decide and to evaluate your own work honestly.
Demonstrated experience applying AI tooling in your work.
Nice to have
Exposure to observability, developer tools, distributed tracing, OpenTelemetry, platform engineering, or reliability and SLO practices. We will teach this, but a head start helps.
Experience marketing to engineers as the primary audience.
Hands-on familiarity with AI and LLM tooling, including coding agents and MCP-based workflows.
Experience with webinars, conference talks, or community programs.
Experience working in a fully distributed company.
Base Salary based on level of experience
$171,000
—
$261,000 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
Product marketing at Honeycomb is a small team with a wide surface area. We decide how Honeycomb is positioned, what we say at launch, what the sales team brings into a deal, and how an engineer who has never heard of us understands the product in the first two minutes. Because the team is small, the work is broad: in one week you might rewrite a product page, build a competitive one-pager, interview a customer, and run the launch checklist for a new feature.
This role is built for someone early in a product marketing career who wants to systematically improve the customer buying journey. As a product and messaging expert, you will partner with go-to-market teams to drive business impact through sales and marketing campaigns. You will get real ownership of real launches, and you will have senior product marketers, a technical field team, and engineers who like explaining their work close at hand. Our audience is engineers and platform teams, so the bar is accuracy first: we would rather be precise and useful than clever.
What you’ll do in the role:
You will support and execute product marketing across Honeycomb's core products, with a generalist mix of messaging, launches, content, enablement, and competitive work. Expect to start by contributing to pieces of each and to own more of them over your first year.
Responsibilities
Messaging and positioning:
Write and maintain messaging for features and product areas, from the one-sentence version an engineer reads on a web page to the slide a sales engineer uses in a technical conversation. Keep it accurate and grounded in what the product actually does.
Launches:
Run launch execution for small and mid-sized releases and support the larger ones. Build the plan, write the assets, coordinate Product, Marketing, Sales Engineering, and Customer Success, and report on how the launch performed.
Content:
Produce the practical material that helps people evaluate and adopt Honeycomb: blog posts, solution briefs, web copy, demo scripts, FAQs, and customer-facing one-pagers.
Sales enablement:
Equip the field with what they need to run a good conversation, including pitch narratives, objection handling, battlecards, and release updates. Join customer calls, listen to recorded ones, and fix the material that isn't landing.
Competitive and market intelligence:
Track the observability market and competitor moves. Maintain competitive assets and keep them current and honest, so the field trusts them.
Voice of customer and proof points:
Talk to customers and prospects, turn what you hear into case studies, quotes, and proof points, and bring the patterns back to Product and Marketing.
Measurement:
Help define what success looks like for your work, pull the data, and share what you learn, including the things that didn't work.
What you’ll bring to the role:
2 to 5 years of experience in product marketing, or in a closely adjacent go-to-market role such as content marketing, sales engineering, technical writing, developer relations, or product management, with at least some of it in B2B SaaS.
Strong writing. You can take a dense technical explanation and turn it into something short, accurate, and useful, and you can tell the difference between the two yourself.
Curiosity about technical products and the patience to learn how they work. You ask engineers questions until you actually understand the answer, and you are comfortable in a product that assumes a technical user.
Passion about the team winning: Sales, marketing, and product teams will depend on you to succeed. Their success is your success, but you’re not simply an order taker: you look for the smart solutions and don’t wait to be asked.
The ability to run a project across teams without formal authority: setting a timeline, chasing the open items, and telling people clearly when something has slipped.
Comfort with ambiguity and a bias toward shipping. Our priorities move, the team is small, and the best work here comes from people who start rather than wait for a brief.
Willingness to use data to decide and to evaluate your own work honestly.
Demonstrated experience applying AI tooling in your work.
Nice to have
Exposure to observability, developer tools, distributed tracing, OpenTelemetry, platform engineering, or reliability and SLO practices. We will teach this, but a head start helps.
Experience marketing to engineers as the primary audience.
Hands-on familiarity with AI and LLM tooling, including coding agents and MCP-based workflows.
Experience with webinars, conference talks, or community programs.
Experience working in a fully distributed company.
Base Salary based on level of experience
$125,000
—
$190,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
seniorМосква
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
leadПротиворечивые условия: We have a nice office in Limassol, and if you are not in Cyprus yet, we will assist with relocation for you and your family; Full relocation support and working visa
УдалённоDubai, United Arab Emirates; Serbia; Armenia; Kazakhstan; Georgia
УдалённоRemote-Friendly (Travel Required) | San Francisco, CA; The role is based in San Francisco, with remote applicants in the US considered, and involves regular travel to data center sites, which are critical infrastructure
УдалённоCanada; United States
ОфисleadSan Francisco; $10K+ relocation stipend
ГибридNew York
London, United Kingdom; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location