Location: Vancouver, BC
Our work informs teams at every level of Asana and drives key roadmap decisions. We partner with Product Design, Product Management, Data Science, and Engineering, as well as business and marketing teams, to develop valuable insights about customer behaviors and attitudes, translating them into actionable recommendations. We think deeply about new areas, help develop and test concepts, and improve products and services once they’ve rolled out. As a Senior Experience Researcher, you will be a strategic partner who not only executes high-impact research but also shapes the research culture to elevate our collective craft.
This role is based in our
Vancouver
office. Day to day collaboration is split roughly 50/50 between Vancouver teammates and San Francisco teammates. Locally, you will work closely with our PLG Adoption teams, specifically partnering with the AI Activations (AIA) and Conversion and Retention (CoRe) teams. Key local partners include Product Managers, Designers, and Engineering leads.
We operate with an office-centric hybrid schedule. In-office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you interview for this role, your recruiter will share more about in-office requirements.
In this role, you will help shape and scale Asana’s Product-Led Growth (PLG) self-serve business. We recently launched several major new products—including AI Teammates, a Meetings product, and Asana for Client Management (ACM). We are also preparing two more major product lines for launch, which will unlock entirely new workflows and use cases for our customers. Historically, our growth relied on selling more seats or moving customers to higher tiers. Now, we have multiple new growth vectors, from AI credit consumption to these brand new product offerings. You will play a pivotal role in uncovering how to introduce users to these products, encourage users to try them, adopt them into their daily workflows, and deepen their usage over time.
The Experience Researcher plays a key role in defining the product roadmap and influencing how our PLG adoption strategy evolves.
What you’ll achieve
In your first 4-5 months, you will partner with Adoption teams on immediate Q4 roadmap priorities, building out the self-serve pathways to buy and adopt our newest products. Over time, your remit will expand as we roll out self-serve motions for additional products.
Be a strategic partner: Together with your cross-functional partners (Product, Design, Engineering, Data Science) you’ll uncover how to best introduce users to Asana’s new products, encourage users to try them out, drive adoption in daily workflows, and deepen usage over time.
Drive ACM self serve growth:
Research how users discover Asana for Client Management (ACM), start using it, adopt advanced features, and expand its footprint across their organization.
Uncover opportunities and pathways for how AI teammates, the Meetings product, and the client portal help customers extract more value from ACM and invite cross-functional collaboration.
Lead research on new concepts: Lead research on new concepts: Drive exploratory and evaluative research for upcoming product additions, assessing whether new concepts and personalized experiences feel valuable enough to encourage user engagement and organic sharing.
Build a foundation for future PLG offerings: Identify high-impact research needs to support the self-serve rollouts for the next two major product launches.
Connect insights to business impact: Ensure research directly influences the roadmap to meet critical business metrics, supporting our goals for AI ARR growth, higher-LTV customers, and increased NRR.
About you
6+ years of experience
practicing UX Research for digital products, with a proven track record of leading large-scale projects.
Strong proficiency in mixed-methods research
, seamlessly combining qualitative deep-dives (contextual inquiry, prototype testing) with quantitative validation (survey design, behavioral data analysis) to triangulate insights and build high-confidence recommendations.
Mature product judgement
with the ability to distill messy signal into clear, "low-polish" deliverables that drive immediate decision-making.
Strong organizational leadership
and the ability to manage multiple complex workstreams while building deep trust and rapport with senior stakeholders.
Deep understanding of interaction design and content hierarchy,
allowing you to partner effectively with Design and Content Strategy to reduce friction and drive user action.
Persuasive communicator
who can influence product strategy through storytelling and evidence-based recommendations.
Actively experimenting with AI tools
and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. We’re looking for researchers who can harness AI to extend and deepen the ways in which we develop insights and leverage them across the org.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role.
Estimated Base Salary Range:
$132,000- $178,000
Equity and Benefits:
Compensation includes equity and a comprehensive benefits package.
Well-being:
Mental health, wellness & fitness benefits, and inclusive family-building support.
Growth:
Career coaching and professional development support.
Culinary:
In-office culinary options tailored to your dietary preferences.
Future:
Long-term savings and retirement plans.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Hiring Locations:
Austin, US, San Francisco, CA, Seattle, WA, Washington DC, US
About the Department
The Infrastructure Engineering team builds and scales Cloudflare’s global network, ensuring high availability, security, and performance across hundreds of cities worldwide. Within Infrastructure Operations, the Hardware Integration group acts as the bridge between engineering designs and physical deployment, overseeing key third-party manufacturing partnerships, hardware quality, and supply chain logistics to keep our expanding footprint running seamlessly.
Role Summary
As a
Rack Integration Operations Engineer
, you will serve as a technical quality gatekeeper and operational partner across Cloudflare's hardware build programs. Working collaboratively within the Infrastructure Engineering and Strategy teams, you will bridge the gap between engineering specifications and external contract manufacturing partners.
In this role, you will ensure Bill of Materials (BOM) accuracy, optimize materials planning, track partner performance, and actively modernise internal operations by building light, AI-enabled automations to streamline repetitive workflows.
Key Responsibilities
Engineering & Quality Review
Ensure BOM Accuracy:
Review and validate complex BOMs prior to release to integration partners, proactively identifying part substitutions, spec mismatches, and potential build blockers.
Bridge Engineering & Production:
Partner closely with hardware design engineers to resolve design change requests (DCRs) and BOM discrepancies throughout the build lifecycle.
Maintain Technical Quality Standards:
Leverage functional expertise across rack-level power, networking, server, and firmware architectures to evaluate build compliance against Cloudflare specifications.
Materials & Logistics Operations
Support Materials Planning:
Contribute to demand forecasting and materials planning for rack build programs, aligning partner capacity with component lead times.
Coordinate Supply Chain Logistics:
Oversee inbound and outbound logistics for components and finished racks between partners and Cloudflare sites through to final shipment.
Partner & Program Management
Drive Partner Execution:
Serve as an operational point of contact for external hardware integration partners regarding build progress, scheduling, and issue resolution.
Track SLAs & Quality Metrics:
Contribute to vendor scorecards and KPI tracking across build quality, on-time delivery, and cost efficiency; lead root-cause analyses for recurring defects.
Maintain Program Visibility:
Track hardware build cycles in Jira, leading documentation, status check-ins, and project closeouts alongside cross-functional teammates.
AI Innovation & Process Automation
Automate Operational Workflows:
Identify manual, repetitive tasks across BOM reviews, reporting, and partner tracking, using AI tools and LLM prompt engineering to streamline processes.
Analyze Performance Data:
Evaluate spend, build timelines, and quality trends using AI-assisted analysis tools to surface actionable operational insights.
Build Shared Tooling:
Develop, document, and maintain sustainable, lightweight automation scripts and workflows for adoption across the broader team.
Qualifications
Requirements
Vendor & Manufacturing Experience:
Professional background managing hardware vendor or contract manufacturing (EMS/ODM) relationships, including BOM validation, quality tracking, and schedule management.
Hardware & BOM Proficiency:
Practical ability to evaluate rack-level technical specifications (power distribution, networking, server hardware, firmware) to ensure manufacturing compliance.
Program Management Discipline:
Hands-on experience managing operational workflows in Jira, with a track record of tracking and reporting on team KPIs and SLAs.
Applied AI & Automation Skills:
Practical experience using AI tools or LLMs to automate concrete workflows, optimize reporting, or perform data analysis.
Cross-Functional Collaboration:
Strong written and verbal communication skills, with a track record of working effectively across engineering, procurement, supply chain, and external partner teams.
Desirable / Bonus Qualifications
Background in data center infrastructure hardware (servers, network switches, rPDUs, enterprise cabling).
Experience writing lightweight scripts (Python, Google Apps Script, or similar) paired with AI developer tools.
Familiarity with global hardware supply chain and logistics operations.
Experience with Oracle ERP Cloud (e.g., SCM, Procurement, Inventory Management) or comparable ERP platforms such as SAP or NetSuite, particularly for BOM management, purchase orders, and materials tracking.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $110,000 - $151,000
For New York, Washington DC, Seattle based hires: Estimated annual salary of $104,000 - $143,000
For Austin Texas based hires: Estimated annual salary of $116,000 - $128,000
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Nous Research cherche un Controller chargé de superviser la clôture financière, les opérations comptables, les contrôles internes, les rapports financiers ainsi que la planification financière. Le poste requiert une expertise en comptabilité, notamment avec QuickBooks, et une connaissance approfondie des principes US GAAP. Le candidat idéal doit maîtriser la modélisation financière, la gestion des comptes clients et fournisseurs, la réconciliation des comptes, ainsi que les audits et la production de rapports financiers. Une expérience avec des outils comme Ramp et Stripe est également souhaitée, tout comme une certification CPA.
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Riga
Workplace: remote
We are looking for Legal Annotators to support the training and evaluation of AI capabilities for contract management platforms in Russian.
Job Type: Freelance
Work Schedule: Part-time - 25+ flexible hours per week
Start Date: Immediately
Duration: TBC
Rate: 18.90 USD/hour
Help Shape the Future of Legal AI
Are you a legal professional, contract specialist, or law graduate seeking flexible remote work? Are you interested in shaping the development and safety of advanced AI models designed to automate contract management and analysis?
What You’ll Do:
The role involves performing specialized legal data-related tasks across international business contracts, including:
Multilingual legal-domain data collection, evaluation, and annotation.
Analyzing clauses, obligations, and terms within complex business agreements.
Participating in onboarding, calibration sessions, and targeted quality reviews.
Collaborating on multi-use-case workflows within secure client environments.
What We’re Looking For:
Legal Expertise: Contract or legal domain expertise, with strong legal interpretation and contract-review skills (especially regarding international and cross-jurisdictional contracts).
Language Proficiency: Fluency in English alongside the relevant target language.
AI & Data Capabilities (Preferred): Prior data-annotation experience or familiarity with machine learning data evaluation and quality assurance tasks.
What We Offer:
Flexible schedule
Opportunity to earn extra income
Timely payments
#LI-CAN17
Vendor Type
When applying, please select the option that best describes your working status.
Are you a Freelancer or Private Individual?
A Freelancer is someone who has a business license and may have a VAT number or EIN for tax purposes. A VAT (Value Added Tax) number is a unique identifier assigned to registered businesses in many countries; an EIN (Employer Identification Number) is a similar identifier used in the US. A Private Individual does not have a business license. If you aren’t sure, you are probably a private individual.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
#LI-PR15
Location: Belgrade
Workplace: remote
We are looking for Legal Annotators to support the training and evaluation of AI capabilities for contract management platforms in Russian.
Job Type: Freelance
Work Schedule: Part-time - 25+ flexible hours per week
Start Date: Immediately
Duration: TBC
Rate: 16.20 USD/hour
Help Shape the Future of Legal AI
Are you a legal professional, contract specialist, or law graduate seeking flexible remote work? Are you interested in shaping the development and safety of advanced AI models designed to automate contract management and analysis?
What You’ll Do:
The role involves performing specialized legal data-related tasks across international business contracts, including:
Multilingual legal-domain data collection, evaluation, and annotation.
Analyzing clauses, obligations, and terms within complex business agreements.
Participating in onboarding, calibration sessions, and targeted quality reviews.
Collaborating on multi-use-case workflows within secure client environments.
What We’re Looking For:
Legal Expertise: Contract or legal domain expertise, with strong legal interpretation and contract-review skills (especially regarding international and cross-jurisdictional contracts).
Language Proficiency: Fluency in English alongside the relevant target language.
AI & Data Capabilities (Preferred): Prior data-annotation experience or familiarity with machine learning data evaluation and quality assurance tasks.
What We Offer:
Flexible schedule
Opportunity to earn extra income
Timely payments
#LI-CAN17
Vendor Type
When applying, please select the option that best describes your working status.
Are you a Freelancer or Private Individual?
A Freelancer is someone who has a business license and may have a VAT number or EIN for tax purposes. A VAT (Value Added Tax) number is a unique identifier assigned to registered businesses in many countries; an EIN (Employer Identification Number) is a similar identifier used in the US. A Private Individual does not have a business license. If you aren’t sure, you are probably a private individual.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
#LI-PR15
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Cloudflare is building a new public Certificate Authority for the Internet. We are looking for a senior technical architect to help define the systems, protocols, and security architecture behind it.
This role spans applied cryptography, Web PKI, distributed systems, security engineering, compliance, and Internet standards. It will help Cloudflare build a CA that operates safely at Internet scale while establishing a credible path from today's X.509 ecosystem toward post-quantum authentication using Merkle Tree Certificates (MTCs).
Mission
Define and guide the end-to-end architecture of Cloudflare's public Certificate Authority: a high-assurance, highly available system capable of issuing conventional publicly trusted certificates at Cloudflare scale while supporting Merkle Tree Certificates (MTCs) and the evolution toward a post-quantum Web PKI.
You will help determine not only how the CA is implemented, but also its trust boundaries, key hierarchy, issuance architecture, auditability, failure modes, incident response mechanisms, and long-term cryptographic evolution.
Key Responsibilities
Define and maintain the end-to-end technical architecture of Cloudflare's public CA across certificate issuance, key management, transparency, revocation, renewal, and relying-party integration.
Design root and intermediate CA trust hierarchies, signing systems, HSM integration, key ceremonies, key rotation, backup, recovery, migration, and key-compromise response.
Architect secure, resilient, and highly available issuance services capable of operating at Internet scale and across multiple geographic and failure domains.
Design certificate lifecycle systems around ACME, domain and IP validation, CAA, Certificate Transparency, pre-issuance linting, revocation, renewal, and large-scale certificate replacement.
Integrate Cloudflare’s MTC infrastructure, including CA logs, landmarks,, cosigning or mirroring, and interactions with relying parties.
Develop practical architectures for coexistence and migration between classical X.509 certificates and post-quantum authentication mechanisms.
Define trust boundaries, security properties, and threat models covering key compromise, unauthorized issuance, software supply-chain compromise, operator error, malicious insiders, infrastructure failure, split views, and cryptographic migration.
Design systems that make CA behavior observable and independently verifiable through transparency mechanisms, reproducible builds, cryptographic attestations, public operational telemetry, tamper-evident evidence, and audit controls.
Design failure containment and recovery mechanisms that support safe certificate replacement, revocation, key rotation, and incident response without creating avoidable Internet availability failures.
Translate CA/Browser Forum requirements, browser and operating-system root-program policies, audit criteria, and certification requirements into concrete technical and operational controls.
Review protocols, architecture, and implementations with an adversarial mindset, identifying assumptions and failure modes that do not hold at Internet scale.
Work closely with Cloudflare's cryptography, TLS, security, networking, infrastructure, compliance, product, and operations teams.
Provide architectural direction, design review, and technical mentorship to engineers implementing and operating the CA platform.
Represent Cloudflare in relevant standards and industry work, collaborating with browser vendors, root programs, researchers, auditors, CA operators, and the wider Web PKI community.
What You'll Bring
Substantial experience designing or operating security-critical systems, with deep expertise in at least one of: public Certificate Authorities, Web PKI, applied cryptography, TLS and Internet security protocols, Certificate Transparency, hardware-backed key management, or large-scale distributed security systems.
Strong knowledge of certificate trust chains, issuance and validation, revocation, key lifecycle management, and the security and availability implications of CA design decisions.
Experience defining system trust boundaries, threat models, security invariants, and failure-handling strategies.
Ability to reason about systems in which a subtle architectural or operational mistake can affect a significant fraction of the Internet.
Experience leading architecture across multiple engineering teams without relying solely on organizational authority.
Strong written and verbal communication, including the ability to explain cryptographic and architectural tradeoffs to engineers, auditors, standards participants, and senior stakeholders.
Comfort operating with substantial autonomy in an evolving technical and policy environment.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Green Bay, WI
The Michels Federal, Inc. team plays a critical role in combining Michels solutions for the pursuit, development and delivery of large, complex energy and infrastructure projects. The Michels Federal team consists of dedicated people who work with one another and with customers to develop creative solutions for turning construction ideas into safe, reliable federal improvements. Like our field construction teams, Michels Federal takes into consideration safety, social and environmental responsibility, and health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives.
As a Quality Control Manager, you will manage project quality requirements in civil and structural construction. Responsibilities include daily quality control reporting, subcontractor management, submittal management, conducting quality phase meetings and frequent field quality control inspections aimed at preventing contract non-conformance. You will be responsible for knowing the schedule and estimate strategy, along with ensuring the quality management systems are properly integrated to provide the most efficient and goal-oriented program possible. You will be a champion of Quality Control with continuous improvement throughout the project and company
Why Michels Federal, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You accurately collect, process, and analyze data to effect decision making actions.
You will build and maintain professional relationships with clients This also includes coordination with Project Managers and superintendents to ensure timely submission of daily reports.
You create clear and concise reports/documents on project Quality performance measurables, including rework costs, submittal management, non-conformance reports, etc. You use this data to drive continuous improvement and enhance efficiency with procedures and systems. You study all aspects of the contract, specifications, addendum, pre-bid information, and plans.
You maintain the Project Defects Report and timely generate accurate reports on actions and trends.
You conduct and accurately document QCM led project meetings, timely record, and issue and distribute the meeting minutes.
You coordinate the inspections and testing of project requirements from the specifications and project Testing and Inspection Log. This includes ensuring the availability of adequate testing personnel, equipment and laboratory compliance.
You ensure activities and actions are conducted in a timely manner to ensure an effective project startup in addition to reviewing specifications to know the client requirements for deliverables.
You review the specifications and know the client expectations for deliverables.
You ensure compliance through in-depth reviews of the project documents.
You review test methods and procedures with in-house technicians and subcontractor labs as needed. You discuss the requirements with the Superintendent to ensure all testing is performed according to the proper procedures, and all the data is properly collected.
You ensure incoming products and materials are acceptable (i.e., specification, grade, timeliness).
You initiate, communicate, and track non-conformance corrective actions. Discusses resolution ideas with the project team and properly dispositions.
You comply with safety procedures/policies and addresses and/or elevate non-compliance among all employees, subcontractors, and vendors.
What it takes?
Bachelor’s degree in engineering, architecture or construction management/science with a minimum of 2 years construction experience on construction similar to this scope of work (preferred), or a minimum of 5 years construction experience on construction similar to this scope of work (preferred).
Ability to work 6 weeks on and 1 week off rotations for projects.
Minimum 1 Year experience in the Three Phases of Control Quality Management System utilized by USACE and other Federal Government Agencies USACE/NAVFAC Construction Quality Management (CQM) for Contractor's training certification (preferred)
American Society for Quality (ASQ) certification as Quality Auditor (preferred) or Manager of Quality/Organization Excellence (preferred)
Trained and experience with the USACE Resident Management System (RMS) 3.0 or NAVFAC's ECMS system (preferred).
Experience with submittal management.
Strong attention to detail and time management skills.
Ability to read and understand contract drawings and specifications.
Strong verbal and written skills.
Proficient in Microsoft Suite (Excel, PowerPoint, Outlook, Word, etc.)
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Anywhere; Europe
Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. Strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the preferences of the different Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS and Back-office platforms.
Perfect for those who aim to:
Own and execute the brand strategy;
Develop and maintain brand tone of voice and messaging;
Build and manage content strategy across social media channels;
Create brand materials, presentations, partner decks, and guidelines;
Work with influencers, KOLs, and crypto communities from a brand-awareness perspective;
Collaborate closely with Growth, CRM, Affiliate, and Creative teams;
Write creative briefs for designers, video editors, and content creators;
Monitor brand performance and key awareness metrics.
Experience you’ll need to bring:
2+ years of experience in the iGaming industry;
Experience managing an entire casino/sportsbook brand or overseeing brand operations within an online gaming company;
Experience coordinating teams responsible for affiliate programs, CRM, customer retention, customer support, payments, and product development;
Strong understanding of operational KPIs: GGR, NGR, FTD, LTV, and Retention;
Knowledge of Latin American markets is mandatory;
Experience launching new geographic markets or scaling existing brands is a significant advantage;
English proficiency: Upper-Intermediate level or above;
Strong understanding of branding, positioning, and content marketing.
It's a perfect match if you have those personal features:
Hard work and dedication;
Proactiveness;
Responsibility and accountability;
Results orientation;
Strong teamwork and collaboration skills.
Our clients offer competitive benefits to support your professional and personal growth, including:
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for gym/dental care/psychological services, etc.);
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
Location: Tbilisi, Georgia
Workplace: fully
About the Client
Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers.
Role Overview
Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B merchants and payment providers, investigate transactions using APIs and logs, and help develop support practices. You will communicate with international clients in English and Russian.
Key Responsibilities
Own technical support requests from B2B merchants and payment providers in Russian and English through to resolution.
Investigate complex payment issues, identify root causes and drive corrective actions beyond standard troubleshooting.
Analyse transaction failures using IDs, logs, API responses and JSON fields, including `status_code`, `transactionStatusReason` and 3D-Secure timeouts.
Coordinate incident response with the development team, from initial alert through resolution.
Manage daily refund requests and related dispute cases through to closure.
Create and maintain internal Knowledge Base articles based on complex investigations.
Requirements
1-2+ years of experience in B2B technical support, integration support or technical account management.
Hands-on experience in payments at a payment gateway, bank or payment orchestration platform.
Experience reading JSON, working with APIs in Postman and investigating issues in Kibana, Datadog or similar logging tools.
Practical understanding of Auth, Capture, Sale, Refund, Chargeback and 3D-Secure 2.0.
Experience investigating payment transaction failures using logs, API responses and transaction identifiers.
Languages: English B2, Russian Fluent.
Key Soft Skills
You could be a good fit if you:
Stay calm and focused when prioritising actions during live incidents.
Use evidence and logical reasoning to assess problems and decide on next steps.
Spot emerging issues early and follow through without waiting for direction.
Investigate why an issue occurred rather than stopping at a temporary fix.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture: no bureaucracy, direct access to the Head of Support and the engineering team, and modern tools.
High-impact role in a scaling fintech company: help build the support function from the ground up, with a path to Team Lead or a move into integrations or development.
Recognition of personal milestones and achievements.
Fully remote work arrangement from anywhere in the world.
Location: Azerbaijan
Workplace: fully
About the Client
Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers.
Role Overview
Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B merchants and payment providers, investigate transactions using APIs and logs, and help develop support practices. You will communicate with international clients in English and Russian.
Key Responsibilities
Own technical support requests from B2B merchants and payment providers in Russian and English through to resolution.
Investigate complex payment issues, identify root causes and drive corrective actions beyond standard troubleshooting.
Analyse transaction failures using IDs, logs, API responses and JSON fields, including `status_code`, `transactionStatusReason` and 3D-Secure timeouts.
Coordinate incident response with the development team, from initial alert through resolution.
Manage daily refund requests and related dispute cases through to closure.
Create and maintain internal Knowledge Base articles based on complex investigations.
Requirements
1-2+ years of experience in B2B technical support, integration support or technical account management.
Hands-on experience in payments at a payment gateway, bank or payment orchestration platform.
Experience reading JSON, working with APIs in Postman and investigating issues in Kibana, Datadog or similar logging tools.
Practical understanding of Auth, Capture, Sale, Refund, Chargeback and 3D-Secure 2.0.
Experience investigating payment transaction failures using logs, API responses and transaction identifiers.
Languages: English B2, Russian Fluent.
Key Soft Skills
You could be a good fit if you:
Stay calm and focused when prioritising actions during live incidents.
Use evidence and logical reasoning to assess problems and decide on next steps.
Spot emerging issues early and follow through without waiting for direction.
Investigate why an issue occurred rather than stopping at a temporary fix.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture: no bureaucracy, direct access to the Head of Support and the engineering team, and modern tools.
High-impact role in a scaling fintech company: help build the support function from the ground up, with a path to Team Lead or a move into integrations or development.
Recognition of personal milestones and achievements.
Fully remote work arrangement from anywhere in the world.
Location: Serbia
Workplace: fully
About the Client
Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers.
Role Overview
Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B merchants and payment providers, investigate transactions using APIs and logs, and help develop support practices. You will communicate with international clients in English and Russian.
Key Responsibilities
Own technical support requests from B2B merchants and payment providers in Russian and English through to resolution.
Investigate complex payment issues, identify root causes and drive corrective actions beyond standard troubleshooting.
Analyse transaction failures using IDs, logs, API responses and JSON fields, including `status_code`, `transactionStatusReason` and 3D-Secure timeouts.
Coordinate incident response with the development team, from initial alert through resolution.
Manage daily refund requests and related dispute cases through to closure.
Create and maintain internal Knowledge Base articles based on complex investigations.
Requirements
1-2+ years of experience in B2B technical support, integration support or technical account management.
Hands-on experience in payments at a payment gateway, bank or payment orchestration platform.
Experience reading JSON, working with APIs in Postman and investigating issues in Kibana, Datadog or similar logging tools.
Practical understanding of Auth, Capture, Sale, Refund, Chargeback and 3D-Secure 2.0.
Experience investigating payment transaction failures using logs, API responses and transaction identifiers.
Languages: English B2, Russian Fluent.
Key Soft Skills
You could be a good fit if you:
Stay calm and focused when prioritising actions during live incidents.
Use evidence and logical reasoning to assess problems and decide on next steps.
Spot emerging issues early and follow through without waiting for direction.
Investigate why an issue occurred rather than stopping at a temporary fix.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture: no bureaucracy, direct access to the Head of Support and the engineering team, and modern tools.
High-impact role in a scaling fintech company: help build the support function from the ground up, with a path to Team Lead or a move into integrations or development.
Recognition of personal milestones and achievements.
Fully remote work arrangement from anywhere in the world.
Location: Lithuania
Workplace: fully
About the Client
Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers.
Role Overview
Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B merchants and payment providers, investigate transactions using APIs and logs, and help develop support practices. You will communicate with international clients in English and Russian.
Key Responsibilities
Own technical support requests from B2B merchants and payment providers in Russian and English through to resolution.
Investigate complex payment issues, identify root causes and drive corrective actions beyond standard troubleshooting.
Analyse transaction failures using IDs, logs, API responses and JSON fields, including `status_code`, `transactionStatusReason` and 3D-Secure timeouts.
Coordinate incident response with the development team, from initial alert through resolution.
Manage daily refund requests and related dispute cases through to closure.
Create and maintain internal Knowledge Base articles based on complex investigations.
Requirements
1-2+ years of experience in B2B technical support, integration support or technical account management.
Hands-on experience in payments at a payment gateway, bank or payment orchestration platform.
Experience reading JSON, working with APIs in Postman and investigating issues in Kibana, Datadog or similar logging tools.
Practical understanding of Auth, Capture, Sale, Refund, Chargeback and 3D-Secure 2.0.
Experience investigating payment transaction failures using logs, API responses and transaction identifiers.
Languages: English B2, Russian Fluent.
Key Soft Skills
You could be a good fit if you:
Stay calm and focused when prioritising actions during live incidents.
Use evidence and logical reasoning to assess problems and decide on next steps.
Spot emerging issues early and follow through without waiting for direction.
Investigate why an issue occurred rather than stopping at a temporary fix.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture: no bureaucracy, direct access to the Head of Support and the engineering team, and modern tools.
High-impact role in a scaling fintech company: help build the support function from the ground up, with a path to Team Lead or a move into integrations or development.
Recognition of personal milestones and achievements.
Fully remote work arrangement from anywhere in the world.
Location: Armenia
Workplace: fully
About the Client
Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers.
Role Overview
Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B merchants and payment providers, investigate transactions using APIs and logs, and help develop support practices. You will communicate with international clients in English and Russian.
Key Responsibilities
Own technical support requests from B2B merchants and payment providers in Russian and English through to resolution.
Investigate complex payment issues, identify root causes and drive corrective actions beyond standard troubleshooting.
Analyse transaction failures using IDs, logs, API responses and JSON fields, including `status_code`, `transactionStatusReason` and 3D-Secure timeouts.
Coordinate incident response with the development team, from initial alert through resolution.
Manage daily refund requests and related dispute cases through to closure.
Create and maintain internal Knowledge Base articles based on complex investigations.
Requirements
1-2+ years of experience in B2B technical support, integration support or technical account management.
Hands-on experience in payments at a payment gateway, bank or payment orchestration platform.
Experience reading JSON, working with APIs in Postman and investigating issues in Kibana, Datadog or similar logging tools.
Practical understanding of Auth, Capture, Sale, Refund, Chargeback and 3D-Secure 2.0.
Experience investigating payment transaction failures using logs, API responses and transaction identifiers.
Languages: English B2, Russian Fluent.
Key Soft Skills
You could be a good fit if you:
Stay calm and focused when prioritising actions during live incidents.
Use evidence and logical reasoning to assess problems and decide on next steps.
Spot emerging issues early and follow through without waiting for direction.
Investigate why an issue occurred rather than stopping at a temporary fix.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture: no bureaucracy, direct access to the Head of Support and the engineering team, and modern tools.
High-impact role in a scaling fintech company: help build the support function from the ground up, with a path to Team Lead or a move into integrations or development.
Recognition of personal milestones and achievements.
Fully remote work arrangement from anywhere in the world.
Location: Riga, Latvia
Workplace: fully
About the Client
Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers.
Role Overview
Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B merchants and payment providers, investigate transactions using APIs and logs, and help develop support practices. You will communicate with international clients in English and Russian.
Key Responsibilities
Own technical support requests from B2B merchants and payment providers in Russian and English through to resolution.
Investigate complex payment issues, identify root causes and drive corrective actions beyond standard troubleshooting.
Analyse transaction failures using IDs, logs, API responses and JSON fields, including `status_code`, `transactionStatusReason` and 3D-Secure timeouts.
Coordinate incident response with the development team, from initial alert through resolution.
Manage daily refund requests and related dispute cases through to closure.
Create and maintain internal Knowledge Base articles based on complex investigations.
Requirements
1-2+ years of experience in B2B technical support, integration support or technical account management.
Hands-on experience in payments at a payment gateway, bank or payment orchestration platform.
Experience reading JSON, working with APIs in Postman and investigating issues in Kibana, Datadog or similar logging tools.
Practical understanding of Auth, Capture, Sale, Refund, Chargeback and 3D-Secure 2.0.
Experience investigating payment transaction failures using logs, API responses and transaction identifiers.
Languages: English B2, Russian Fluent.
Key Soft Skills
You could be a good fit if you:
Stay calm and focused when prioritising actions during live incidents.
Use evidence and logical reasoning to assess problems and decide on next steps.
Spot emerging issues early and follow through without waiting for direction.
Investigate why an issue occurred rather than stopping at a temporary fix.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture: no bureaucracy, direct access to the Head of Support and the engineering team, and modern tools.
High-impact role in a scaling fintech company: help build the support function from the ground up, with a path to Team Lead or a move into integrations or development.
Recognition of personal milestones and achievements.
Fully remote work arrangement from anywhere in the world.
Location: Amsterdam
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About The Job
Mistral AI is seeking a Applied AI Engineer to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges.
The Applied AI team is Mistral's customer-facing technical organization. We work directly with enterprise clients from pre-sales through implementation to deploy cutting-edge AI solutions that deliver measurable business impact.
Our team combines deep ML expertise with strong customer engagement skills, operating like startup CTOs who own end-to-end project execution. By joining the team you'll will bridge the gap between cutting-edge AI research and real-world enterprise applications, ensuring our solutions are robust, scalable, and aligned with both customer needs and Mistral's technological vision.
What you will do
- You’ll individually help deploy into production use cases with a considerable business impact across various industries.
- You’ll work on state-of-the-art GenAI applications from consumer products to industrial use cases, driving with our customers a crucial technological transformation.
- You’ll work in collaboration with our researchers, other AI engineers, product engineers on our most complex customer projects involving complex fine-tuning, state-of-the-art LLM applications, and contributing to our open-source codebases our open source codebases for tasks such as inference and fine-tuning.
- You’ll be involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations. You will provide technical guidance on our products and explain Mistral technologies to various stakeholders.
- Your collaboration with our product and science team to improve continuously our product and model capabilities based on customers’ feedback
How We Work in Applied AI
- We care about people and outputs.
- What matters is what you ship, not the time you spend on it
- Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week.
- Always ask why. The best solutions come from deep understanding, not from copying what worked before
- We say what we mean. Feedback is direct, timely, and given because we care.
- No politics. Low ego, high standards.
- We embrace an unstructured environment and find joy in it.
About you
- You are fluent in English
- You have 2+ years as a technical individual contributor (data scientist or software engineer) on AI-based products
- You have proven experience in AI or machine learning product implementation with APIs, back-end and front-end interfaces.
- You have experience in Fine Tuning LLMs, tackling advanced RAG or agentic use cases
- You have deep understanding of concepts and algorithms underlying machine learning and LLMs
- You have strong technical coding skills in Python
- You hold strong communication skills with an ability to explain complex technical concepts in simple terms with technical and non-technical audiences
Ideally you have:
- Contributed to open-source projects in particular in the space of LLMs
- Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect or Technical Product Manager
- You have experience with deep learning with Pytorch
Why join us?
You’ll have the opportunity to shape the future of AI adoption in enterprises, work with a world-class team, and contribute to open-source projects that impact millions. If you’re excited about leading technical innovation and solving real-world challenges with AI, we’d love to hear from you!
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our customer is a leading global financial institution with a strong presence across Capital Markets and Financial Services. The organization operates in a highly technology-driven environment where reliable, resilient, and high-performing trading systems are critical to business operations.
The technology teams work closely with front-office trading desks, developers, quants, and business stakeholders to support sophisticated financial applications and ensure seamless technology operations across global markets.
What You’ll Do
Provide day-to-day application support for Fixed Income and Capital Markets trading systems, including application monitoring and responding to user queries through email and chat.
Work closely with global and regional business users, Trade Floor teams, Developers, Quants, and Technology groups to investigate and resolve issues within agreed timelines.
Log and manage requests, incidents, problems, and changes using ServiceNow and Atlassian JIRA.
Troubleshoot production issues, perform root cause analysis, and track incidents through resolution.
Support application rollouts, upgrades, deployments, and implementation activities, ensuring issues are identified and resolved effectively.
Conduct end-to-end testing, regression testing, and QA for enhancements, bug fixes, and application changes before production releases.
Partner with development teams to build solutions that leverage enterprise monitoring and logging, improve system resilience, and minimize manual maintenance.
Develop a deep understanding of application components, functionality, interfaces, data flows, business rules, system dependencies, and operational processes.
Proactively monitor system performance and identify opportunities to improve application stability, reliability, and operational efficiency.
Participate in Disaster Recovery planning and testing, system changes, and server upgrade activities.
Contribute to operational documentation and knowledge sharing to strengthen the team's ability to support critical applications.
Follow ITIL best practices across Incident, Problem, and Change Management processes.
Manage multiple priorities simultaneously while maintaining clear and effective communication with business stakeholders.
What You Bring
Professional experience supporting Capital Markets, Fixed Income, trading, or financial operations applications, particularly in a high-pressure production environment.
Strong experience with application support, production troubleshooting, monitoring, incident management, and root cause analysis.
Knowledge of ITIL service operations methodologies and experience working with service management platforms such as ServiceNow and JIRA.
Strong understanding of IT operations practices, including monitoring, logging, alerting, application performance, and operational controls.
Excellent communication and problem-solving skills, with the ability to manage business expectations and communicate effectively with both technical and non-technical stakeholders.
Ability to work independently while also collaborating effectively within a global, cross-functional team.
Strong understanding of application dependencies, system components, interfaces, data flows, and business processes.
Experience reviewing and supporting system changes, application deployments, server upgrades, and Disaster Recovery activities.
English level
Intermediate/Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Cyprus
Workplace: fully
About the Client
Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions.
Role Overview
As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth.
Key Responsibilities
Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives.
Improve team structures, ownership, KPIs and performance.
Translate product and technology decisions into scalable operational processes.
Partner with Product and Engineering to improve automation, efficiency and customer experience.
Develop operational leaders and build blockchain knowledge across teams.
Turn strategic priorities into clear projects with measurable business results.
Requirements
Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company.
Strong practical knowledge of blockchain products, infrastructure and transaction flows.
Experience managing several teams, ideally with a combined scope of 50+ people.
A record of improving efficiency, execution and business performance.
Experience delivering projects across Product, Engineering, Operations and Commercial teams.
Strong commercial judgement and the ability to connect product decisions with customer value and revenue.
Ability to explain complex blockchain concepts clearly and develop expertise within teams.
Languages: English
Experience in fintech
Key Soft Skills
Clear communication across technical and commercial teams.
Sound judgement when balancing customer needs and business goals.
Ability to develop leaders and share knowledge.
Strong cross-functional collaboration.
What We Offer
Location: France
Workplace: fully
About the Client
Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions.
Role Overview
As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth.
Key Responsibilities
Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives.
Improve team structures, ownership, KPIs and performance.
Translate product and technology decisions into scalable operational processes.
Partner with Product and Engineering to improve automation, efficiency and customer experience.
Develop operational leaders and build blockchain knowledge across teams.
Turn strategic priorities into clear projects with measurable business results.
Requirements
Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company.
Strong practical knowledge of blockchain products, infrastructure and transaction flows.
Experience managing several teams, ideally with a combined scope of 50+ people.
A record of improving efficiency, execution and business performance.
Experience delivering projects across Product, Engineering, Operations and Commercial teams.
Strong commercial judgement and the ability to connect product decisions with customer value and revenue.
Ability to explain complex blockchain concepts clearly and develop expertise within teams.
Languages: English
Experience in fintech
Key Soft Skills
Clear communication across technical and commercial teams.
Sound judgement when balancing customer needs and business goals.
Ability to develop leaders and share knowledge.
Strong cross-functional collaboration.
What We Offer
France
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Riga
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Belgrade
seniorГеография найма не уточнена
Green Bay, WI
ОфисAmsterdam; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks