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Location: Remote - Latin America; Remote- United States Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Enterprise Implementation Manager to get customers live and seeing results fast, then keep them growing. Here, implementation doesn't end at go-live. You stay with your customers through renewal and expansion as their trusted advisor. This role is for someone with 5+ years of experience. You'll own a focused book of our largest and most complex accounts, where a single customer can be worth six figures in ARR and involve executives, recruiters, and operations teams across many branches.   WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value. In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data. Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition. You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way. This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results. I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Lead onboarding and implementation end to end: kickoff, ATS integration, configuration, training, and launch. - Get customers to their first measurable outcome fast, then build the next workflows, AI agents, and automations that grow their results. - Stay on after launch as their single point of contact and trusted advisor, with a proactive cadence of prepared calls, clear agendas, and mutual success plans through renewal and expansion. - Run multi-stakeholder relationships across executives, recruiters, and operations teams at our largest customers, with account plans to match. - Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations. - Own your gross and net revenue retention, and get rewarded for beating targets. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn.   OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.   WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - 5+ years in implementation, onboarding, or professional services at a technical SaaS product, including leading complex rollouts for large, multi-location customers. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply. - Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn. - Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).   YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.   ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.   Location This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.   Compensation Competitive compensation based on experience, including monthly performance bonuses and more.   Hiring Process 1. A 30-minute call with me to get to know each other better. 2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills. 3. A 30-minute call with our CEO, David.

Location: Remote - Latin America; Remote- United States Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial Enterprise Customer Success Manager to retain and grow a dedicated book of customers. This role is for someone with 5+ years of experience. You'll own a focused book of our largest and most complex accounts, where a single customer can be worth six figures in ARR and involve executives, recruiters, and operations teams across many branches.   WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value. In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data. Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition. You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way. This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results. I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor. - Run a proactive cadence on every account: prepared calls, clear agendas, mutual success plans, and follow-through. - Become a product and customer expert. Master Whippy's products and know your customers' business well enough to build the workflows, AI agents, and automations that solve their problems. - Run multi-stakeholder relationships across executives, recruiters, and operations teams at our largest customers, with account plans to match. - Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations. - Own your gross and net revenue retention, and get rewarded for beating targets. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn.   OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.   WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - 5+ years in customer success or account management at a technical SaaS product, including owning large accounts with multiple stakeholders and significant revenue on the line. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply. - Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn. - Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).   YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.   ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.   Location This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.   Compensation Competitive compensation based on experience, including monthly performance bonuses and more.   Hiring Process 1. A 30-minute call with me to get to know each other better. 2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills. 3. A 30-minute call with our CEO, David.

Location: Remote - Latin America; Remote- United States Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Enterprise Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on. This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap. This role is for someone with 5+ years of experience. You'll own a focused book of our largest and most complex accounts, where a single customer can be worth six figures in ARR and involve executives, recruiters, and operations teams across many branches.   WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value. In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data. Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition. You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way. This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results. I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results. - Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next. - Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering. - Run multi-stakeholder relationships across executives, recruiters, and operations teams at our largest customers, with account plans to match. - Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations. - Own your gross and net revenue retention, and get rewarded for beating targets. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn.   OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.   WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - 5+ years managing complex, multi-stakeholder projects with real deadlines, ideally customer-facing. Software experience is a plus, but senior project managers from construction, engineering, operations, or similar fields are welcome. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply. - Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn. - Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).   YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.   ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.   Location This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.   Compensation Competitive compensation based on experience, including monthly performance bonuses and more.   Hiring Process 1. A 30-minute call with me to get to know each other better. 2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills. 3. A 30-minute call with our CEO, David.

Location: Remote - Latin America; Remote- United States Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial Customer Success Manager to retain and grow a dedicated book of customers. This role is for someone with 2-5 years of experience who's ready to own a book of customers end to end.   WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value. In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data. Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition. You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way. This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results. I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor. - Run a proactive cadence on every account: prepared calls, clear agendas, mutual success plans, and follow-through. - Become a product and customer expert. Master Whippy's products and know your customers' business well enough to build the workflows, AI agents, and automations that solve their problems. - Juggle multiple customers and projects at once, and prioritize based on impact. - Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations. - Own your gross and net revenue retention, and get rewarded for beating targets. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn.   OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.   WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - 2-5 years in a customer-facing role (customer success, account management) at a technical SaaS product. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply. - Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn. - Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).   YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.   ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.   Location This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.   Compensation Competitive compensation based on experience, including monthly performance bonuses and more.   Hiring Process 1. A 30-minute call with me to get to know each other better. 2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills. 3. A 30-minute call with our CEO, David.

Location: Remote - Latin America; Remote- United States Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring a Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on. This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap. This role is for someone with 2-5 years of experience who's ready to own a book of customers end to end.   WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value. In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data. Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition. You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way. This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results. I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results. - Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next. - Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering. - Juggle multiple customers and projects at once, and prioritize based on impact. - Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations. - Own your gross and net revenue retention, and get rewarded for beating targets. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn.   OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.   WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - 2-5 years managing projects with real deadlines and real stakeholders, ideally customer-facing. Software experience is a plus, but strong project managers from construction, engineering, operations, or similar fields are welcome. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply. - Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn. - Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).   YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.   ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.   Location This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.   Compensation Competitive compensation based on experience, including monthly performance bonuses and more.   Hiring Process 1. A 30-minute call with me to get to know each other better. 2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills. 3. A 30-minute call with our CEO, David.

Location: Remote - Latin America; Remote- United States Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Associate Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on. This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap. This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.   WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value. In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data. Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition. You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way. This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results. I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results. - Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next. - Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering. - Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month. - Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations. - Own your gross and net revenue retention, and get rewarded for beating targets. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn.   OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.   WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - 0-1 years of experience, and new grads are welcome. A STEM, engineering, or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Experience managing projects in school, internships, or on a job site is a plus. - Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn. - Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).   YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.   ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.   Location This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.   Compensation Competitive compensation based on experience, including monthly performance bonuses and more.   Hiring Process 1. A 30-minute call with me to get to know each other better. 2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills. 3. A 30-minute call with our CEO, David.

Location: Remote-Florida; Remote-Connecticut; Remote-New Jersey Workplace: Remote LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION Finance teams lose hours every week chasing approvals, re-keying data, and reconciling records across systems that don’t talk to each other. As a member of UiPath’s product marketing team, you’ll bring our agentic solutions for the Office of the CFO to market, focusing on the source-to-pay and order-to-cash functions. These solutions orchestrate work across the ERP, procurement, and receivables systems customers already run. Drawing on your knowledge of how finance organizations buy and what they’re measured on, you’ll own positioning, launches, and sales enablement that speak to finance leaders in their own terms. WHAT YOU’LL DO AT UIPATH - Lead go-to-market strategy and launch planning for source-to-pay (invoice processing, procurement, and supplier communications) and order-to-cash (collections and cash application), working with the field marketing and sales teams that bring it to market. - Define positioning and messaging for the full CFO buying center, from AP, AR, and procurement leaders to controllers and the CFO, presenting UiPath as the layer that orchestrates work across their existing systems rather than replacing them. - Build the sales story and the tools to tell it: pitch decks, battlecards, ROI calculators, demo narratives, objection handling, and sales training. - Recruit customer advocates and turn their results into proof points tied to finance KPIs such as DSO, cost per invoice, and on-contract spend. - Run buyer research, including personas, buying journeys, and win/loss analysis, and share what you learn with product management to shape the roadmap. - Develop the messaging, content, and audience insight behind campaigns across demand generation, field, and partner channels, and support analyst relations. - WHAT YOU’LL BRING TO THE TEAM - 10+ years in B2B marketing, consulting, or product development, ideally including SaaS product marketing for finance, procurement, or order-to-cash software. - Deep knowledge of source-to-pay and order-to-cash processes and the finance leaders who own them. Experience in finance operations, shared services, or finance advisory is a strong plus. - Working knowledge of enterprise SaaS, GenAI, agentic AI, and automation, including how they integrate with ERP and other systems of record, and the ability to explain them in terms of business outcomes. - A track record of successful launches built on sharp positioning, messaging, and sales collateral. - Clear, persuasive communication with every audience, from AP specialists to the CFO, in writing, in meetings, and on stage. - Experience partnering closely with marketing, sales, partners, product management, and engineering. - Hands-on use of AI tools in your day-to-day work, such as research, content development, and analysis, is a plus. - A degree in business, finance, accounting, engineering, or a related field, or equivalent experience. Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: Sydney, Australia About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Partner Account Manager ANZ you will help manage and execute the partnerships that accelerate Claude adoption, unlock new capabilities and drive outcomes for our joint customers across Australia and New Zealand. You will own a defined set of named partners end to end — a mix of (a) in-country ANZ practices of our global system integrators (e.g. Accenture, Deloitte, Cognizant) and consulting houses (BCG, McKinsey), where you work hand in hand with the GSI alliance owners who hold the global relationships, and (b) regional system integrators, consultancies and AI-native boutiques that ANZ enterprises and the Public Sector actually consume delivery services from. The ANZ partner book is split between you and the Head of Partnerships ANZ & ASEAN; for every partner assigned to you, you own the plan, the enablement path, the co-sell motion with our ANZ sales team and the partner-sourced, partner-influenced and partner-delivered pipeline that results from it. This is a builder role: partner-sourced pipeline in ANZ is still a small fraction of our open pipeline, and there is a first playbook but no established machine. We need someone who has taken partnerships from zero to a repeatable revenue engine in this market before, not someone who has inherited and administered an existing partner book. Key responsibilities Partner development and execution: Run each partner as a structured pursuit: stakeholder map (country lead, AI/data practice lead, alliance lead, key account partners), joint account plan, agreed target accounts and a quarterly cadence. For your assigned GSI country practices: activate the ANZ teams against the global frameworks and translate them into concrete joint accounts. For your assigned regional SIs / boutiques: build the relationship from scratch (selection, onboarding into the Claude Partner Network, enablement, first joint deals). Guide partners in building repeatable Claude offerings (Claude Code / agentic engineering rollouts, agentic use cases, enterprise adoption programs) for the priority ANZ industries: financial services and insurance, public sector, retail, energy and resources, healthcare, telco, media and tech, and digital natives. Drive co-selling with the ANZ AEs, Applied AI and Technical Success teams: introduce partners into the right accounts, bring partner-sourced opportunities to sales, and make sure every partner-attached deal is tagged correctly in Salesforce. Performance and KPI ownership: Own and drive the KPIs for your portfolio: Partner delivered use-cases, partner-sourced pipeline, partner-influenced pipeline and revenue, consultants enabled and certified, partners progressing through CPN tiers, joint proposals submitted. Establish clear success metrics with each partner and drive regular business reviews against targets Report on partnership health, progress, and commercial outcomes with data-driven insights Every deal that runs through your partners must be set up for customer success and expansion: agree success criteria for joint accounts, make sure the partner delivers implementation and adoption support, and feed what you learn back into our partner program and the ANZ sales team. Market development and brand building Represent Anthropic in the ANZ partner ecosystem — partner events, joint customer events, and partner-led marketing. Adapt the global partner playbook to ANZ buying behaviour (a concentrated enterprise market of banks, miners, retailers and telcos, federal and state government panels, long procurement cycles, and a preference for local delivery partners) and decide deliberately what not to copy. Navigate the regulatory and sovereignty topics that come up in almost every ANZ deal (the Australian and NZ Privacy Acts, APRA CPS 230 and CPS 234, IRAP and government security requirements, critical infrastructure rules, data residency, and regulated industries such as banking, insurance and health) together with the partner and our internal experts. Build differentiated joint value propositions with partners so that Claude is the default recommendation of the ANZ consulting ecosystem. You may be a good fit if you have: Builder mentality — comfortable starting from a small base and turning it into a scaled partner business; you enjoy doing the work yourself. 7+ years of partner / alliances / channel experience with system integrators and consultancies in ANZ, ideally at a cloud, data or AI platform company. Existing relationships in the ANZ practices of the large SIs and/or with the regional consultancies and boutiques — you know who runs the AI and data practices in Australia and New Zealand. Data-driven, KPI-oriented and comfortable being measured on partner-sourced pipeline; a track record of driving incremental revenue through partners in ANZ. History of protecting the customer experience and the brand through partners — you say no to partners that cannot deliver. Competitive drive — obsessed with winning and creating differentiation Collaborative — you work as an extension of the ANZ sales team and with Applied AI, Technical Success, partner marketing and the global GSI alliance owners. Strong executive presence; able to run partner executive conversations and enablement sessions. Based in Australia, ideally Sydney; Melbourne or Brisbane are feasible with regular time in Sydney. Willing to travel regularly within Australia and New Zealand, and occasionally to Europe and USA. Passion for AI and alignment with Anthropic's mission of beneficial AI development Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE This role owns Baseten's relationships and market intelligence across hyperscalers and strategic neoclouds, including NVIDIA cloud partners. This is a technical and commercial role in equal measure: you'll evaluate capacity from the GPU to the data center, negotiate cost and terms with suppliers, and stay close enough to the market to develop and defend a real point of view on where it's heading. Given current market conditions, Baseten needs a much stronger pulse on this part of the market so we can track pricing, stay close to the right relationships, and move fast the moment more capacity is needed. This is a senior, experienced hire who will also help pair with and develop 1-2 junior to mid-level teammates covering the same space. WHAT YOU'LL DO - Build and maintain deep relationships across hyperscalers and strategic neoclouds (including NVIDIA cloud partners), working each organization from top to bottom rather than a single point of contact - Maintain a consistent, "top of mind" presence with key accounts so Baseten is positioned to move quickly when capacity needs arise - Evaluate capacity from the GPU to the data center — hardware generation, rack and node configuration, interconnect, power density, and cooling — so you know what a configuration will actually deliver, not just what the spec sheet claims - Live in compute pricing daily: track rates by GPU generation, region, and contract term to keep Baseten informed and competitive - Partner with the Deals function to negotiate terms — capacity commitments, deposits and payment timing, SLAs, and remedies — and bring agreements to close - Build and defend a view on where the hyperscaler and neocloud market is heading — supply coming online, platform transitions, and regional or policy shifts — and turn it into concrete relationship and sourcing decisions - Help mentor and pair with 1-2 junior to mid-level teammates building coverage in this same space WHAT WE'RE LOOKING FOR - A relationship-builder with a strategic mindset — this is not an enterprise sales role, and we're specifically not looking for a traditional seller's approach - Enough technical fluency with GPUs, racks, and data center infrastructure to evaluate what a supplier is actually offering, not just take their word for it - Market instinct — you follow pricing closely, form independent views, and can explain why a rate moved and what it implies going forward - Commercial judgment — comfortable with unit economics and contract structure, and know when a price implies something is wrong - Experience building and sustaining multi-level relationships within large, complex organizations - Strong judgment on when and how to escalate relationships to senior leadership for maximum impact NICE TO HAVE - Existing relationships within hyperscalers or major neocloud providers, including NVIDIA cloud partners - NVIDIA or OEM allocation relationships — experience managing allocation, forecasting, or partner standing directly with a chip vendor or tier-1 OEM - Comfort traveling to evaluate sites and infrastructure in person - Experience in a compute, GPU marketplace, or infrastructure-adjacent relationship or business development role BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: United Kingdom Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care. The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD. We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. - Compass Pathways Job overview : The Manager, Vendor Relationship will serve as the main operational point of contact for Compass CDMO/CMOs, and critical material suppliers in our clinical and commercial supply chain. Reporting directly to Supply Chain leadership, this position manages the high-complexity vendor landscape inherent to Scheduled controlled substances. Location: Remote in the United Kingdom. Reports to: Associate Director, Supply Chain. Roles and responsibilities (Include but are not limited to) : Responsible for the end-to-end management of supply chain vendors to ensure availability of outsourced Drug Substances, Drug products or Finished Goods Identify critical issues and risks, develop action plans, and keep stakeholders apprised of any impact upon supply Collect and maintain relevant information on the entities such as contractual terms, financial expenses and strategic road maps Ensure the accountability for the entities’ performance Set up business review meetings to report on performance, action plan and recommendations Supervise the collection and review of KPIs (Supply Chain, Finance, Quality, etc.) Clinical/Commercial Vendor Management Coordinate vendor schedules to secure timely, GXP-compliant manufacturing and distribution of Schedule 1materials for active global Phase 2/3 clinical protocols Drive the dual-track operational strategy: manage supply chain flexibility for clinical needs while supporting process-scale frameworks with commercial vendors Controlled Substance Governance & Regulatory Interface Collaborate with Regulatory Affairs and supply chain to ensure timelines are met for the application and procurement of applicable manufacturing and distribution licenses Vendor management oversight to ensure supply quotas for manufacturing and supply sites are delivered on time and fulfilled Vendor Performance & Contract Management Serve as primary relationship owner for CDMOs, CMOs, driving routine external and internal meetings Partner with Supply Chain and legal leaders to negotiate Master Services Agreements (MSAs), Statements of Work (SOWs), and commercial supply agreements with highly structured SLAs Oversee vendor risk assessments and formulate proactive dual-sourcing strategies to mitigate high-barrier entry constraints of scheduled product manufacturing Responsible for the project management of resources to resolve supply issues and support life cycle management in coordination with all stakeholders Supervise the collection and review of KPIs (Supply Chain, Finance, Quality, etc.) Review and manage the CMC Manufacturing Financial budget for Clinical and Commercial manufacturing Candidate profile Desirable: BSc in a Life Sciences discipline or relevant experience with 2-3 years spent in a similar role Minimum: BSc or equivalent in a Life Sciences or Engineering discipline, with 1-2 years spent in a similar role.e.g. chemistry or biochemical engineering. Experience project managing manufacturing/packaging initiatives in the CGMP industry Broad knowledge of biotech/pharmaceutical manufacturing processes with excellent scientific analysis and interpretation skills and the ability to creatively problem solve Controlled Substance Expertise: Experience handling Scheduled controlled drugs, including specialized vault requirements, high-security logistics, and quota management Regulatory Knowledge: Understanding of MHRA, FDA cGMPs, DEA regulations governing high-restriction pharmaceutical components Key Competencies Cross-Functional Fluency: Exceptional ability to translate technical CMC complexities into actionable Vendor management supporting supply chain and technical teams with planning and logistics requirements Strategic Versatility: Competent at switching between the agility needed for clinical trial troubleshooting and the rigid process control needed for commercial launch Benefits: For an overview of our benefits package and compensation information, please visit  " Joins us - Our Benefits ". These include f lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health. Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship : Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Location: New York, NY (HQ); London, UK; San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is building the future of work with AI. We’re bringing a new class of AI-native products to market that can understand business context, make decisions, and increasingly execute work on behalf of customers. We’re looking for an AI Account Executive to help build the commercial motion for this emerging portfolio. You’ll own the full sales cycle, from creating pipeline and shaping the customer’s problem through evaluation, close, and activation. You’ll work across Engineering, IT, Security, and Procurement to turn complex AI capabilities into clear business outcomes. This is a founding seller role. You’ll help define the market, qualification criteria, sales process, messaging, and playbooks that the broader organization will use. The right person is both a closer and a builder: someone who can win important early customers, learn quickly from the field, and turn those lessons into a repeatable system. We’re hiring AI Account Executives at multiple levels. The scope of the role, title, and compensation will reflect your experience and demonstrated ability to lead complex sales cycles and build new commercial motions. WHAT YOU’LL DO - Own the full sales cycle: Source, qualify, develop, and close net-new opportunities for Ramp’s AI products, with accountability for pipeline creation, revenue, and forecast accuracy. - Create demand in an emerging category: Help customers identify high-value AI use cases, connect technical capabilities to urgent business problems, and build conviction before a mature buying process exists. - Navigate complex buying groups. Multi-thread across Finance, Engineering, IT, Security, Procurement, and executive stakeholders to align technical requirements, economic value, and organizational priorities. - Build the business case: Quantify ROI, total cost of ownership, operational impact, and risk reduction to earn executive sponsorship and create urgency. - Lead rigorous evaluations: Partner with Solutions, Product, and Engineering to scope demonstrations, pilots, security reviews, and implementation plans that establish a credible path to production. - Shape the commercial narrative: Pressure-test positioning, discovery, pricing, objection handling, and competitive messaging through direct customer engagement. - Turn field learning into a playbook: Document repeatable qualification criteria, buyer patterns, use cases, proof points, and deal strategies that improve the performance of future sellers. - Influence the product roadmap: Build a tight feedback loop with Product and Engineering by clearly communicating what customers value, where deals stall, and which capabilities will unlock adoption. - Operate as a founding team member: Help establish the standards, culture, tooling, and operating cadence for Ramp’s AI sales organization. WHAT YOU NEED - A track record of meeting or exceeding revenue targets in complex B2B software sales, whether you’re an experienced AE ready for a new challenge or a seasoned enterprise seller looking to build something new. - Experience owning multi-stakeholder sales cycles from pipeline generation through close, ideally involving six-figure contracts or enterprise customers. - Demonstrated success selling a new product, emerging category, or technical solution without relying on a fully established playbook. - Strong discovery and business-case development skills, including the ability to quantify ROI, total cost of ownership, and measurable operational outcomes. - Technical fluency and intellectual curiosity: you can credibly discuss integrations, data flows, security, reliability, and AI capabilities with technical stakeholders without resorting to hand-waving. - Executive presence and the ability to communicate clearly with CFOs, CTOs, Finance leaders, Engineering teams, Procurement, and Security. - Strong pipeline discipline, forecasting judgment, and familiarity with structured sales methodologies such as MEDDICC, Command of the Message, or similar frameworks. - High agency and comfort operating in ambiguity. When the answer or playbook doesn’t exist, your instinct is to build it. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Sydney Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Partner Manager joins Harvey's Partnerships team to establish and grow the company's partner ecosystem across the APAC region, based out of Sydney. The Partnerships team operates as a strategic function with high visibility to Harvey's executive leadership, focused on driving indirect revenue, product adoption, and brand credibility through external alliances. This role owns the end-to-end management of partner relationships in the region — from identifying and onboarding new partners to building scalable engagement programs and coordinating cross-functionally with Sales, Product, Customer Success, and Marketing. The Partner Manager will work closely with regional go-to-market leaders and global Partnerships leadership to ensure that partner initiatives align with Harvey's product roadmap and commercial objectives. It is a rare opportunity to shape how Harvey partners across an entire region, with significant autonomy and a direct line to company-wide strategy. WHAT YOU'LL DO - Identify, pursue, and close new partnership opportunities across the APAC region, spanning consulting firms, legal institutions, technology integrators, and go-to-market allies. - Build and operationalize scalable partner programs — including enablement playbooks, tiered engagement models, and success metrics — to drive meaningful adoption and pipeline contribution. - Serve as the primary point of contact for APAC partners, managing day-to-day relationships, conducting product demos, and ensuring partners are enabled on the latest Harvey functionality. - Coordinate cross-functionally with Sales, Solution Engineering, Customer Success, Product, and Marketing to align partner initiatives with regional go-to-market priorities. - Track and report on partnership performance — including pipeline influence, partner-sourced revenue, and adoption metrics — and iterate on strategy based on outcomes. - Represent Harvey at regional events, partner meetings, and industry forums, contributing to the company's credibility and visibility across the APAC market. WHAT YOU HAVE - 5+ years of experience in partnerships, business development, or a commercial operating role, ideally within a high-growth technology or professional services environment. - Proven ability to build and manage partner relationships from the ground up, including standing up programs with limited resources and defining strategy in ambiguous environments. - Strong cross-functional collaboration skills with the ability to influence without authority and drive urgency with empathy across Sales, Product, and operational teams. - Familiarity with the legal industry, professional services, or enterprise SaaS — with an understanding of how partnerships drive distribution and adoption in these markets. - Excellent communication and interpersonal skills, with the presence and polish to engage senior stakeholders at partner organizations and internally. - Based in Sydney with valid Australian work rights and a willingness to travel regionally as needed. ADDITIONAL INFORMATION - Location: Sydney, NSW (Hybrid with flexibility) - Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CL1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We're hiring a Product Manager to own Postgres itself at Supabase. Every Supabase project is a full Postgres database, and Postgres is the foundation that Auth, Storage, Realtime and Edge Functions run on. You'll own the product experience of the database: Postgres versions and upgrades, maintenance, observability, extensions and security. You'll work closely with our Postgres engineering teams and with the PM lead for Databases, who leads Multigres https://www.youtube.com/watch?v=PxlZssDNrws. You'll define the Postgres requirements that architecture must meet, and own how customers experience their database through that transition. This role is ideal for someone who loves Postgres, sweats the details that make a database trustworthy, and is excited about improving the experience for millions of developers. Small improvements here compound across every project on the platform. WHAT YOU’LL BE RESPONSIBLE FOR - You'll own Postgres versions, upgrades and end-of-life. Which major and minor versions we support, how and when customers upgrade, and how we retire old versions. Your goal is to make upgrades routine rather than risky. - You'll make maintenance predictable. You'll design how we schedule, communicate and run maintenance windows so customers stay informed and in control, and disruption is rare and expected. - You'll help developers understand their database. Query performance, metrics, logs and advisors: you'll own the path from "my database is slow" to the fix. - You'll own our extension ecosystem. Which extensions we offer, how we evaluate and support new ones, and how we keep them working across versions. - You'll own Postgres security. Roles and permissions, Row Level Security ergonomics, secure defaults, and how we respond to Postgres and extension CVEs. - You'll talk to developers across the full spectrum, from indie developers on their first project to enterprises running critical workloads, and bring what you learn into every prioritization call. - You'll own the problem definition, requirements and success metrics for what we ship, such as upgrade success rate, the share of the fleet on supported versions, and time-to-diagnose for performance problems. You'll set the metric before the team builds, then track it after launch. - You'll keep Engineering, Support and GTM aligned. You'll own the plan of record for what's coming, why, and in what order, and communicate version changes and deprecations clearly to customers. YOU MIGHT BE A GOOD FIT IF YOU MUST HAVE - 4+ years of Product Management experience on databases, developer tools or infrastructure, or equivalent depth as an engineer, DBA or founder moving into product. You're comfortable commenting on an architecture doc and advocating for the user when trade-offs are required. - Know Postgres well, or another relational database well enough to ramp quickly. You're comfortable reading EXPLAIN output and talking about replication, WAL, roles and extensions. - Have shipped products where reliability and trust are the experience. You treat downtime and breaking changes as product problems, not just operational ones. - Write clearly. Your specs, announcements and deprecation notices leave little room for confusion. - Build with what you own. You run queries, test upgrades and try extensions yourself, and form opinions through first-hand use. - Use AI to move faster. You use AI tools to compress research, drafting and feedback synthesis so you spend more time on judgment calls. - Work async by default. Supabase is fully remote. You make decisions in writing and move work forward without meetings. STRONG SIGNAL - Worked on a managed database service. - Ran Postgres in production: upgrades, tuning, incident response. - Worked on database observability, performance tooling, or security and compliance products. - Contributed to Postgres, its extensions, or the wider open-source community. - Shipped something using Supabase. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We’re hiring an Account Executive to ASEAN (singapore, malaysia, SEA) across our commercial and enterprise segments. You’ll sell to founders, engineering leaders, and technical buyers. We’re after someone who has done this before, enjoys the technical depth of the work, and wants to help define how Supabase sells in the region. WHAT YOU’LL DO - Own the full sales cycle from first conversation to close, including multi threaded enterprise deals - Run technical discovery and tie it to business outcomes the buyer cares about - Work with Sales Engineers and Product on demos, proofs of concept, and architecture reviews - Help customers see where Supabase fits in their stack and what it replaces - Build and run your own territory plan, including pipeline, forecasting, and account strategy - Work with AWS and regional partners and resellers to open and progress deals - Handle data residency, security, and procurement conversations with enterprise and public sector buyers - Hand off to Customer Success so customers onboard well and expand WHAT WE’RE LOOKING FOR - 5+ years in a technical sales role, ideally selling developer tools, databases, cloud infrastructure, or open source - A record of consistently beating quota, with numbers you can walk us through - Experience closing both fast moving commercial deals and longer enterprise cycles with procurement, security, and legal involved - Enough technical fluency to hold a credible conversation with an engineer without bringing a Sales Engineer to every call - Comfort selling to founders, CTOs, and platform teams - Strong judgment about where to spend your time across a territory spanning multiple countries and several time zones - Self-directed, at ease with ambiguity, and happy to build the playbook as you go NICE TO HAVE - Experience with Postgres, or a competing backend or database platform - An existing network across the ASEAN startup, scale-up, and developer ecosystem - Experience with cloud marketplace or co-sell motions, particularly AWS - Familiarity with ASEAN compliance expectations, such as Singapore PDPA, Malaysia PDPA, or financial services and government requirements WHY SUPABASE You’ll sell a product developers already love, with real inbound demand and a fast growing open source community behind it. The territory is yours, the ownership is real, and the team is small enough that your ideas get used rather than filed. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Remote, APAC Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We’re hiring an Account Executive to own Australia and New Zealand across our commercial and enterprise segments. You’ll sell to founders, engineering leaders, and technical buyers, and you’ll move between a two person startup in Auckland and a regulated enterprise in Sydney in the same week. We’re after someone who has done this before, enjoys the technical depth of the work, and wants to help define how Supabase sells in the region. WHAT YOU’LL DO - Own the full sales cycle from first conversation to close, including multi threaded enterprise deals - Run technical discovery and tie it to business outcomes the buyer cares about - Work with Sales Engineers and Product on demos, proofs of concept, and architecture reviews - Help customers see where Supabase fits in their stack and what it replaces - Build and run your own ANZ territory plan, including pipeline, forecasting, and account strategy - Work with AWS and regional partners and resellers to open and progress deals - Handle data residency, security, and procurement conversations with enterprise and public sector buyers - Hand off to Customer Success so customers onboard well and expand WHAT WE’RE LOOKING FOR - 5+ years in a technical sales role, ideally selling developer tools, databases, cloud infrastructure, or open source - A record of consistently beating quota, with numbers you can walk us through - Experience closing both fast moving commercial deals and longer enterprise cycles with procurement, security, and legal involved - Enough technical fluency to hold a credible conversation with an engineer without bringing a Sales Engineer to every call - Comfort selling to founders, CTOs, and platform teams - Strong judgment about where to spend your time across a territory spanning two countries and several time zones - Self-directed, at ease with ambiguity, and happy to build the playbook as you go NICE TO HAVE - Experience with Postgres, or a competing backend or database platform - An existing network across the ANZ startup, scale-up, and developer ecosystem - Experience with cloud marketplace or co-sell motions, particularly AWS - Familiarity with ANZ compliance expectations, such as Australian Privacy Act, NZ Privacy Act, or financial services and government requirements WHY SUPABASE You’ll sell a product developers already love, with real inbound demand and a fast growing open source community behind it. The territory is yours, the ownership is real, and the team is small enough that your ideas get used rather than filed. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Lima, Peru Workplace: hybrid We are looking for a RH Area Specialist in Peru. This position owns strategic, revenue, demand and expansion-driving initiatives with a high degree of autonomy: defining priorities, leading projects end to end, analyzing results, and being responsible for all projects that are key to business growth, while guiding peers and turning advanced analysis into decisions that shape the business across the country. Key Responsibilities Support the planning, coordination, and execution of ride-hailing projects across cities in Peru, ensuring timely delivery and alignment with business objectives. Coordinate cross-functional initiatives involving Driver Operations, Safety, Marketing, Fintech, Marketplace Efficiency, and Support teams. Track project milestones, deliverables, timelines, and KPIs, proactively identifying potential risks and execution gaps. Monitor operational performance and customer satisfaction metrics, identifying improvement opportunities and supporting corrective actions. Facilitate regular cross-functional meetings, prepare progress updates, and follow up on action items to ensure accountability and execution. Analyze operational data to prepare reports, identify trends, and provide actionable insights to support business decisions. Assist in the implementation and scaling of operational initiatives, new products, and local partnerships. Skills, Knowledge and Expertise 3+ years of experience in project coordination, operations, business analysis, or related roles. Experience in ride-hailing, delivery, mobility, or technology companies is a plus. Experience supporting cross-functional projects, tracking deliverables, and coordinating with multiple stakeholders. Familiarity with project management methodologies and tools (e.g., Jira, Trello, Asana) is desirable. Strong organizational and project management skills, with the ability to prioritize tasks, manage timelines, and follow up on multiple initiatives simultaneously. Analytical mindset with proficiency in Excel or Google Sheets. Basic SQL knowledge is a plus. Familiarity with AI tools (e.g., ChatGPT, Claude) to support reporting, research, workflow automation, and productivity. Good verbal and written communication skills in English and Spanish. Proactive, detail-oriented, and solution-focused, with strong stakeholder coordination and problem-solving abilities. Ability to work in a fast-paced environment and adapt to changing business priorities. Bachelor's degree in Business Administration, Economics, Industrial Engineering, Operations Management, or a related field. Conditions & Benefits Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Please note: final benefits may vary by location — country.

Location: Tokyo テクニカルアカウントマネージャー (Technical Account Manager) Asanaのテクニカルアカウントマネジャー（Technical Account Manager: TAM）は、顧客が日々の業務において「明瞭さ（Clarity）」を見出し、Asanaを活用して成果を上げることを支援します。TAMはAsanaのエキスパートであり、顧客の成功に情熱を注ぐ生産性のプロフェッショナルです。顧客からの質問、機能リクエスト、インシデント報告に対応し、中長期的な視点でのAsana活用のためのベストプラクティスを提供します。また、Asana社内では顧客の声を製品開発に反映させるための代弁者となり、製品開発チームと対話します。TAMの成功指標は「顧客の成功」であり、顧客への深い共感（Empathy）を通じてそれを実現します。 AsanaのTAMとして、あなたは大規模かつ複雑な要件を持つエンタープライズ顧客に対し、戦略的な技術アドバイザーとしてサポートを提供します。顧客のステークホルダーと深く連携し、技術的なイネーブルメント（定着化）を推進し、継続的な利用を確実にするとともに、Asanaの機能を顧客の長期的目標に合致させます。この役割は、強力な技術的適性、卓越した顧客への共感力、そして社内外のステークホルダーを巻き込む影響力が求められる、クロスファンクショナルなポジションです。 【勤務地・働き方】 このポジションはAsana Japanの技術本部長にレポートします。 私たちは、居住地に関わらず最適な人材をお迎えしたいと考えています。そのため、ご本人の状況に合わせて以下のいずれかの働き方を用意しています。 関東圏にお住まいの方： 東京オフィスを拠点とした、オフィス中心のハイブリッドスケジュール（原則 月・火・木曜出社）となります。 関東圏以外にお住まいの方（日本国内）： リモートワークでの勤務が可能です。ただし、チームビルディングや重要会議のため、 月1〜2回程度、東京オフィスへの出社をお願いしています （詳細は面接時にご案内します）。 なお、重要な会議やオンサイト支援など、状況に応じて顧客先への訪問や国内出張が発生する場合があります。 【主な業務内容】 顧客への技術的アドバイザリーとベストプラクティスの提供 エンタープライズ顧客の導入後における「技術的な成功（Technical Success）」に責任を持ち、Asana活用拡大の主要な技術アドバイザーおよびパートナーとして機能する。 Asana API、サードパーティサービスとの連携、認証（SAML/SCIM）、クラウドセキュリティおよび管理者ガバナンスに関するベストプラクティスを、顧客の環境や目標に合わせて設計・提案する。 顧客のシステムアーキテクチャ、ビジネス上の優先順位、技術構成に関する深い知識を維持し、ニーズを先読みした提案を行う。 顧客の健全性維持とリスク管理 顧客との定期的なコミュニケーションや技術レビューを通じて顧客におけるAsana利活用にプロアクティブに関与し、製品価値の定着と継続的な利用を促進する。 セールス、カスタマーサクセスマネージャ（CSM）と共同で利用パターンやエンゲージメント傾向からヘルススコアを監視し、リスクの早期発見や、利用拡大・再エンゲージメントの機会を特定する。 各種エスカレーション、移行プロジェクト、重大インシデント対応を社内各部門と連携して主導し、予防・早期検知・透明性のあるコミュニケーションを通じてリスクを最小化する。 社内連携と製品へのフィードバック 社内の技術ナレッジの標準化を推進し、再現性のあるベストプラクティスを策定・共有することで、チーム全体の提案力向上に貢献する。 セールス、サポート、プロダクト、エンジニアリングチームと緊密に連携し、統一された顧客体験を提供する。 顧客の声を代弁し、実際のユースケースや課題に基づいたフィードバックを行うことで、製品ロードマップへ影響を与える。 【応募資格】 経験とドメイン知識 SaaS業界における、顧客対面型の技術的役割（TAM、ソリューションエンジニア、導入コンサルタントなど）での5年以上の経験。 ワークフロー、自動化、ビジネスプロセス管理（BPM）など、業務プロセスに関わるSaaS・ソフトウェアを直接取り扱った経験。 ※インフラやセキュリティ領域専業ではなく、ビジネスロジックやアプリケーション層の課題解決に関わった経験を重視します。 大規模なエンタープライズ顧客の複雑なステークホルダー管理を行い、プロジェクトを成功に導いた実績。 技術的専門性 API、システム連携、認証プロトコル（SAML, SCIM）、および技術アーキテクチャについて、顧客と自信を持って議論できる技術的知見。 SaaSインフラ、セキュリティ基準、エンタープライズIT環境に関する広範な理解。 顧客の技術的な課題や質問を素早く理解し、複雑な概念を噛み砕いて解決策を提示する能力。 コミュニケーションと言語能力 日本語によるネイティブレベルのコミュニケーション能力（口頭および記述）。 英語力は必須ではありませんが、英語の読み書きに抵抗がないこと（会社が用意するAIツールを使用しての対応でも可） 優れたドキュメンテーション能力、ファシリテーション能力、プレゼンテーション能力。 技術的な内容を、現場の運用担当者から経営層（非技術者）まで、相手に合わせて分かりやすく伝える能力。 マインドセットと姿勢 標準化へのリーダーシップ： 属人化を防ぎ、チーム全体の成果を最大化するために、ナレッジの共有やベストプラクティスの標準化（Playbook作成など）を率先して推進できること。 プロセス主導型： すべての顧客に標準化された極めてポジティブな体験を提供するためのプロセスを作成、実装、改善することへの強い意欲。 学習意欲： 新しい製品機能や技術トラブルシューティング、AIツールなどの新技術を自ら学び、業務の効率化や顧客への価値提供に活かす姿勢。 プロアクティブな行動とコミュニケーション： 常に先回りして行動を起こし、かつ透明性の高い発信を行うことで、周囲からの信頼を確実に獲得できること。 Technical Account Manager Our Technical Account Management (TAM) team helps customers find clarity in their work and get results with Asana . TAMs are Asana experts and productivity partners who are passionate about investing in our customers’ success . We help customers resolve technical inquiries, guide architectural decisions, and educate them on best practices for long-term scalability . Within the organization, we amplify our customers’ voices in product development and maintain an active dialogue with our product and engineering teams . As a Technical Account Manager at Asana, you’ll act as a strategic technical advisor to our largest and most complex enterprise customers . You’ll partner closely with customer stakeholders to drive technical enablement, ensure sustained adoption, and align Asana’s capabilities with their organizational goals . This is a cross-functional role requiring strong technical acumen, customer empathy, and the ability to influence both internal and external stakeholders . This role can either be fully remote depending on where you live in Japan, or based in our Tokyo office with an office-centric hybrid schedule . If based in-office: The standard in-office days are Tuesday, Thursday and one additional day of choice, which may be determined by your team . Most Asanas have the option to work from home on the two other weekdays they are not in office . If you're interviewing for this role, your recruiter will share more about the in-office requirements . Occasional domestic travel to customer sites may be required for key meetings and on-site support. What you’ll achieve Own post-sales technical relationships for enterprise customers, serving as their primary advisor and partner as they scale on Asana . Deliver best-practice guidance on Asana APIs, third-party integrations, authentication (SAML/SCIM), cloud security, and administrative governance tailored to each customer’s technical environment . Maintain in-depth knowledge of customer technical architecture and business priorities to proactively anticipate and solve technical challenges . Partner with Sales and Customer Success Managers (CSMs) to monitor customer health, track engagement trends, and identify risk early while uncovering expansion opportunities . Coordinate technical escalations, migration projects, and critical incidents in partnership with cross-functional teams, ensuring clear communication and prompt resolution . Standardize technical knowledge across the team by developing reproducible best practices, documentation, and playbooks . Collaborate with Support, Product, and Engineering to deliver a unified customer experience and advocate for customer needs on the product roadmap . About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . 5+ years of experience in a customer-facing consultative technical role (such as TAM, Solutions Engineer, or Implementation Consultant) within the SaaS space . Background in workflow management, automation, or business process management (BPM) software, with a focus on solving problems in the application layer and business logic . Proven track record partnering with and influencing senior stakeholders in large enterprise environments . Strong technical acumen across APIs, system integrations, enterprise authentication protocols (SAML, SCIM), and cloud IT infrastructure . Native-level fluency in Japanese (verbal and written), with professional working proficiency in written English (reading and writing, with company-provided AI translation tools welcome) . Stron g presentation, documentation, and communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical audience s . Process-driven approach with a focus on establishing scalable playbooks and conti nuous operational improvement . At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission . If you're interested in this role and don't meet every listed requ irement, we still encourage you to apply . About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Security Governance, Risk, and Compliance (GRC) team is the connective tissue that holds the company accountable to its security and control commitments. We translate regulatory, customer, and voluntary obligations into controls that teams act on, and give leadership a bird's-eye view of how well we're meeting them. We're building continuous assurance, to challenge and evidence the performance of controls continuously rather than through periodic audits. As Anthropic scales to meet public-company standards, the Sarbanes-Oxley (SOX) control environment over our technology stack is one of the most consequential things this team will drive. Within Security GRC's technical controls assurance function, you will be a hands-on senior contributor on what the IT general controls must achieve to support SOX 404 compliance. You will work as a peer to Internal Audit's IT SOX team: Internal Audit tests independently, and you define the control requirements, monitor that controls operate, and make sure evidence is audit-ready before Internal Audit and our external auditors test it. You will pair with Engineering, Security, IT, and Finance as they design and implement against those requirements, and validate that what ships actually meets the bar. You will also work with GRC engineering to automate evidence collection and continuous monitoring, starting with ITGCs and extending into other areas of security and compliance. This role reports to the Head of Security Controls Assurance and is well suited to someone who wants to stay close to the work and change how a frontier AI company builds its compliance infrastructure. Key responsibilities Define control requirements and acceptance criteria across the core ITGC domains of logical access, change management, operations, and program development for SOX in-scope systems, including home-built platforms where the control has to be designed into the system. Set the bar for in-scope systems from day one. As financially significant systems are built, migrated, or replaced, define what the system must provide before go-live, and assess SDLC controls for new system implementations and changes so controls are not retrofitted after the fact. Pressure-test changes for SOX impact during design. Review major infrastructure, system, and agent framework changes for control impact while decisions are still cheap, and keep a clear view of which changes alter the SOX scope, key control population, or evidence requirements. Perform second-line monitoring and readiness testing. Test key ITGCs and IT automated controls (ITACs) ahead of Internal Audit and the external auditors, including walkthrough preparation and validation that populations are complete and accurate, and support the move from manual to automated control reliance. Build continuous monitoring and evidence readiness with GRC engineering. Stand up automated evidence collection and monitoring for ITGCs, map controls to the common controls framework, and materially raise automated evidence coverage while cutting audit prep time. Run system and process risk assessments. Identify control gaps in in-scope systems and processes, and recommend remediation that engineering owners can act on. Drive control deficiency remediation with cross-functional partners. Track and root-cause ITGC deficiencies surfaced by monitoring, Internal Audit, or external audit; partner with engineering owners on remediation design; and assess whether remediation actually closes the gap before re-testing. Support the external audit with Finance and Internal Audit. Prepare walkthroughs, evidence requests, and testing schedules on management's side, and keep the line clear between your monitoring and Internal Audit's independent testing. Assess scope changes through a SOX lens. When new products, entities, systems, or integrations come into scope, assess their impact on control design, evidence requirements, and engineering effort before commitments are made. Maintain alignment with the broader compliance portfolio. Support the controls and evidence behind SEC cybersecurity disclosure requirements. You may be a good fit if you Thrive at the pace of a hypergrowth company. You're comfortable making calls with incomplete information and reprioritizing as scope shifts. Have been a senior contributor to an ITGC program through SOX 404 readiness and/or at a public company, with a working command of PCAOB AS 2201, COSO 2013, and how external auditors scope, test, and evaluate technology controls and deficiencies. Have hands-on IT audit or IT SOX experience designing, testing, and documenting controls across access management, change management, and operations. Have hands-on engineering fluency, possibly from an earlier engineering career: you can read code and Terraform, follow a CI/CD pipeline end to end, and challenge a design on its technical merits. Have deep familiarity with developer platforms, release engineering, cloud infrastructure, or ERP/financial systems control domains. Are a strong collaborator and communicator across Finance, Engineering, Internal Audit, and external auditors, and can work independently on complex workstreams while keeping senior stakeholders informed. Use Claude and other LLMs as daily working tools, and have grounded, specific views on which SOX assurance workflows AI can run today and which it can't yet. Translate SOX and framework language into acceptance criteria engineers can build against, and translate engineering reality back into assurance language auditors and leadership can rely on. Default to getting the requirement designed into the system rather than papering over the gap with procedure. Strong candidates may have A combination of audit or advisory experience (Big 4 or equivalent, ideally IT audit) with in-house experience at an AI-forward tech company, in either order. 12+ years of hands-on IT audit and SOX compliance experience. Taken a company through a first-year SOX 404(a) and 404(b) assessment, including a first external ITGC audit. Experience at a pre-IPO or newly public technology company. Defined or assessed controls over home-built financially significant systems, usage-based billing, or revenue metering pipelines. Defined or assessed controls for AI/ML systems or agents acting in production environments. Stood up continuous controls monitoring or automated evidence programs. Experience with SOC 1 reliance, service organization control mapping, and complementary user entity controls. Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $270,000 — $345,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.