Location: India; Singapore
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As the APAC Corporate Lead, you will be the strategic force behind scaling and optimizing our Corporate AE organization across APAC. You’ll own revenue outcomes and team performance across our Corporate segment, with a strong focus on building repeatable, high-velocity sales motions. This role blends hands-on leadership with strategic execution in a fast-growing environment.
1. Lead, coach, and scale a team of Corporate AEs, owning recruiting, onboarding, enablement, and performance management.
2. Own pipeline health and forecasting, driving consistency and improving conversion rates across each stage of the funnel.
3. Develop and refine sales playbooks, motions, objection frameworks, and deal models tailored to Corporate segment buyers and voice AI / conversational use cases.
4. Partner cross-functionally with Marketing, Product, Growth, and Customer Success to align positioning, messaging, and expansion opportunities.
5. Establish feedback loops by synthesizing insights from prospects and customers to help inform GTM strategy and product roadmap decisions.
6. Help drive automation in the Corporate segment by turning repeatable sales workflows into AI-powered tooling that improves rep efficiency and consistency.
Requirements
- 5+ years of SaaS / technology sales experience as a top performer; prior sales leadership experience (2+ years) preferred.
- Demonstrated success surpassing revenue targets in a Corporate or velocity-oriented sales environment.
- Strong command of sales metrics, funnel optimization, forecasting, and process rigor.
- Experience selling technical, AI, or API-driven solutions to Director- and VP-level stakeholders.
- Excellent communication skills and ability to influence across teams and seniority levels.
- Comfortable operating in fast-paced, ambiguous, high-growth environments with high ownership.
- Fluent using AI tools in daily work; experience building or rolling out AI-driven sales workflows or tooling is a strong plus.
Location
This role is remote-first, however there is a preference for candidates to be based in Singapore or India with the option to work out of one of our offices.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Intellias
Meet your recruiter
Katarzyna Sankowska
katarzyna.sankowska@intellias.com
https://www.linkedin.com...
Vacancy details
Management
Manager
Director
Poland
Remote
APPLY NOW
REFER A FRIEND
Intellias helps retailers deliver consistent, omnichannel experiences through technology. Join us to develop scalable solutions that drive performance and customer value.
What project we have for you
We are working with a large global company on a major technology transformation. The goal is to modernise their digital platforms, build stronger technology capabilities, and support business growth.
The program covers several technology areas and brings together many teams and senior stakeholders from both business and IT. It includes strategy, advisory work, solution design, and delivery.
As the program grows, we are looking for an experienced technology program leader who can see the big picture, bring structure to complex work, and make things happen.
You will help teams move forward when things are unclear, keep stakeholders aligned, drive key decisions, and make sure delivery is predictable and focused on business value.
What you will do
Lead a complex enterprise technology program and keep business goals, technology direction, and delivery aligned
Own program results, delivery commitments, priorities, and stakeholder expectations
Define the roadmap, milestones, governance, and success criteria
Coordinate architecture, engineering, business analysis, operations, and other teams
Build trusted relationships with senior client stakeholders and act as their main point of contact
Identify risks, dependencies, and gaps early and drive their resolution
Make sure decisions are made on time, ownership is clear, and actions are followed through
Lead executive discussions and help align on priorities and trade-offs
Keep program status, risks, and results transparent
Improve delivery predictability and processes across workstreams
Help the program structure and teams grow as the initiative expands
Balance strategy with practical delivery to achieve measurable results
Build a culture of ownership, collaboration, and accountability
What you need for this
10+ years in IT delivery, program management, or technology leadership
Experience leading large enterprise programs with many teams, stakeholders, and connected workstreams
Full delivery ownership, from planning and solution design to execution and ongoing improvement
Experience setting up program structure, governance, and delivery processes
Strong experience working with senior and executive stakeholders, including difficult conversations and conflicting priorities
Ability to spot risks and problems early and fix them
Confident leader who makes decisions and takes ownership, even under pressure or when things are unclear
Experience turning business strategy into realistic technology roadmaps and measurable results
Good understanding of software engineering, architecture, and modern enterprise technology
Ability to challenge assumptions and give clear recommendations to senior leaders
Excellent communication, negotiation, and conflict-resolution skills
Experience leading distributed, multicultural, cross-functional teams
Consulting mindset with a practical, results-focused approach
English: Advanced or higher
Nice to Have
Experience as a Program Director, Delivery Director, or in a similar senior role
Experience leading large modernisation or digital transformation programs
Knowledge of integration platforms, data platforms, APIs, and event-driven architecture
Experience with cloud transformation, especially Microsoft Azure
Experience designing operating models and governance structures
Experience working with global companies and matrix organisations
Understanding of AI-driven transformation and engineering productivity
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
-Отвечать за сквозную архитектуру экосистемы и постоянно развивать её. -Определять целевую корпоративную архитектуру, архитектурные принципы, стандарты и долгосрочную технологическую дорожную карту.
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Задачи:
— Руководство командами ручного и автоматизированного тестирования.
— Внедрение автотестов в процесс выпуска и согласование обязательных проверок с командами перед релизом.
— Развитие нагрузочного тестирования для оценки поведения сервисов в часы пик.
— Совместная работа с Engineering и DevOps для настройки тестовых сред и контроля качества после запуска.
Требования:
— Опыт работы в QA не менее 7 лет, включая руководство командами.
— Навыки ручного тестирования, автоматизации и нагрузочного тестирования.
— Профильное высшее образование.
— Владение английским языком на уровне C1.
— Опыт работы в банке, финтехе, платежных системах или продуктах с большим объёмом транзакций будет преимуществом.
Условия:
— Работа в офисе в Камбодже с официальным оформлением в штат банка.
— Полностью оплачиваемый переезд и жильё в рамках бюджета.
— Помощь с поиском школы для детей.
— Ежегодные билеты в Россию и обратно.
Офисhead🌏 Ищу Head of QA в банк | Камбоджа, офис, релокация - Start Industries 🇰🇭; #вакансия #HeadOfQA #QA #FinTech #релокация
Location: Singapore, Singapore
OKX
will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Gather business requirements and API feedback from internal and external stakeholders (including institutional customers) to continuously improve global API products through an effective iteration process.
Monitor the competitive landscape and global industry trends, translating insights into actionable API product roadmaps aligned with business needs.
Use data analytics to generate insights into global client behaviour and identify opportunities to increase clients’ trading volumes and revenue.
Build and maintain strong relationships with customers and strategic partners worldwide, leveraging their feedback to inform product enhancements and future development.
What We Look For In You
Demonstrates a strong interest in both the blockchain and finance industries.
Experience in Product Management or Engineering, preferably related to trading or technology platforms, especially in network and API endpoints
Bachelor's or Master's degree in Engineering, Mathematics, or Finance.
Proactive and self-driven, with a logical and data-driven mindset, strong team collaboration skills, and effective communication abilities.
Proficiency in English & Conversational Mandarin (preferred to cross functionally communicate with non-English speaking engineers).
Able to think systematically with a clear problem-solving approach when facing issues ; skilled at breaking down and simplifying complex problems. Not only from a tech lens but also from a revenue perspective
Enthusiastic about the Technical Account Manager (TAM) role, especially in delivering technical solutions and support that drive customer success.
Resilient under pressure, self-motivated, and always striving to grow beyond the current capabilities.
Nice to Haves
Experience in crypto, blockchain, building businesses, fintech, and/or financial markets.
Experience in trading financial products, such as stocks, funds, forex, futures, options.
Knowledge of data analytical tools like Python and SQL.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
The role & it's impact:
As a Solutions Consultant you will act as a trusted technical advisor and strategic partner, working alongside our sales team to deliver custom solution designs for accounting practice partners. You will translate complex partner requirements into scalable workflow strategies, identifying potential risks early and helping client firms unlock maximum long-term value from the Xero platform.
By combining deep accounting knowledge with consultative technical expertise, you will lead solution scoping, conduct tailored product demonstrations, and guide partners through seamless migrations. Your efforts will directly drive active software adoption, transforming accountants and bookkeepers into passionate, long-term champions.
The team & how they connect:
You will join a collaborative team of seven reporting directly to our Solutions Consultant Manager. The team serves as the vital bridge between account executives, product engineering, and external practice partners. Together, you will share market insights internally to shape product features while co-designing tailored technical strategies for client growth.
Initially, the role will focus on:
- Leading technical discovery and tailored solution scoping in partnership with Account Executives
- Designing and delivering engaging, custom product demonstrations to address specific firm workflow challenges
- Guiding new practice partners through cloud implementation, workflow mapping, and early adoption up skilling
- Providing expert technical support during sales cycles to overcome operational roadblocks and objections
Where and how you can work:
We support a flexible hybrid working model designed to give you balance while keeping you connected. This role is based in Brisbane with modern office facilities available for collaborative workshops, team connection, and boost days, alongside flexible work-from-home options.
Here are some of the things we are looking for:
- Solid operational experience gained directly within an accounting or bookkeeping practice environment
- Proven success in consultative problem solving, pre-sales or technical solution design within complex environments
- Strong ability to communicate complex concepts simply and present engaging sessions or demonstrations to diverse audiences
- Deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems
- Practical experience or comfort leveraging modern productivity technologies, including AI tools, to build efficient solutions
- Highly developed interpersonal skills with the confidence to navigate ambiguity and partner effectively across internal and external teams
At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Gather business requirements and API feedback from internal and external stakeholders (including institutional customers) to continuously improve global API products through an effective iteration process.
Monitor the competitive landscape and global industry trends, translating insights into actionable API product roadmaps aligned with business needs.
Use data analytics to generate insights into global client behaviour and identify opportunities to increase clients’ trading volumes and revenue.
Build and maintain strong relationships with customers and strategic partners worldwide, leveraging their feedback to inform product enhancements and future development.
What We Look For In You
Demonstrates a strong interest in both the blockchain and finance industries.
Experience in Product Management or Engineering, preferably related to trading or technology platforms, especially in network and API endpoints
Bachelor's or Master's degree in Engineering, Mathematics, or Finance.
Proactive and self-driven, with a logical and data-driven mindset, strong team collaboration skills, and effective communication abilities.
Proficiency in English & Conversational Mandarin (preferred to cross functionally communicate with non-English speaking engineers).
Able to think systematically with a clear problem-solving approach when facing issues ; skilled at breaking down and simplifying complex problems. Not only from a tech lens but also from a revenue perspective
Enthusiastic about the Technical Account Manager (TAM) role, especially in delivering technical solutions and support that drive customer success.
Resilient under pressure, self-motivated, and always striving to grow beyond the current capabilities.
Nice to Haves
Experience in crypto, blockchain, building businesses, fintech, and/or financial markets.
Experience in trading financial products, such as stocks, funds, forex, futures, options.
Knowledge of data analytical tools like Python and SQL.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Disclaimer:
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a
business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Задачи:
— Управление ожиданиями бизнес-заказчика
— Разработка технического видения ИИ продукта с учетом требований бизнеса и пользовательского опыта
— Подготовка и утверждение плана развития ИИ продукта, включая оценку необходимых ресурсов и сроков выполнения
— Формирование и координация работы команды разработки, обеспечение взаимодействия между техническими и бизнес-отделами
— Внедрение доработок и новых функциональных возможностей ИИ продукта через цифровые каналы, обеспечение качества релизов и их соответствия требованиям
— Достижение запланированных результатов по техническим показателям ИИ продукта (производительность, надежность, масштабируемость)
— Построение CJM (Customer Journey Map) и оптимизация пользовательских сценариев
— Проведение исследований пользовательского поведения и рынка
— Анализ ключевых метрик ИИ продукта (например, конверсия, retention, производительность моделей)
— Управление бэклогом: приоритизация задач на основе бизнес-целей и технических возможностей, регулярная актуализация
— Разработка продуктовой стратегии: формирование долгосрочного видения продукта с учетом трендов ГенИИ, формирование целей и метрик на основе стратегии
Требования:
— Опыт работы в роли Руководителя разработки (Engineering Manager), Руководителя разработки продукта, не менее 3-х лет
— Предыдущий опыт работы Разработчика ПО, Системного аналитика, QA не менее 5 лет, в IT или финансовом секторе
— Практический опыт работы с Agile/Scrum методологиями
— Участие в разработке программного обеспечения по методологиям Agile
— Опыт работы в командах разработки и понимание жизненного цикла разработки ПО
— Знание основ проектирования архитектуры ПО с применением LLM, технологий разработки и баз данных
— Опыт работы с инструментами для управления проектами (JIRA, Trello, Confluence и др.)
— Отличные навыки коммуникации и взаимодействия с различными заинтересованными сторонами (stakeholders)
— Развитые лидерские качества
— Навыки применения LLM для решения рабочих задач
- Preparing technical descriptions of equipment in Russian. - Translating technical documentation, product descriptions, and catalogs from English into Russian.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enterprise Account Executive based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's enterprise market. You'll own the full sales cycle from prospecting to close, working with C-level executives at major Japanese corporations to help them transform their businesses with Anthropic's AI solutions.
Responsibilities:
Own and exceed revenue targets by winning new enterprise accounts and expanding existing relationships across Japan
Build and execute territory plans, identifying high-value opportunities in key Japanese industries including financial services, healthcare, technology, and manufacturing
Lead consultative sales processes with C-suite and senior technical stakeholders, positioning AI as a strategic business transformation driver
Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver customized solutions for complex enterprise requirements
Identify new use cases and contribute to Japan go-to-market strategy, providing critical feedback to shape product roadmap and regional approach
Translate technical AI capabilities into compelling business value propositions tailored to Japanese market needs
You may be a good fit if you have:
8+ years of enterprise sales experience in Japan driving adoption of emerging technologies with a consultative, solutions-oriented sales approach
Native-level Japanese fluency and business-level English required
A track record of managing complex sales cycles and securing strategic deals in the Japanese market by understanding multifaceted technical requirements and crafting tailored solutions
Demonstrated ability to navigate Japanese enterprise stakeholder ecosystems, building consensus through relationship-building and providing innovative solutions to disparate groups
Extensive experience negotiating highly complex, customized commercial agreements with multiple stakeholders in Japanese corporate environments
Proven experience exceeding revenue targets in fast-paced organizations by effectively managing an evolving pipeline and sales process
Excellent communication skills in both Japanese and English, with the ability to present confidently and build connections across all customer levels, from individual contributors to C-level executives
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality. You are a true team player who thrives in ambiguous, startup-like environments
A strategic, analytical approach to assessing Japanese markets combined with creative, tactical execution to capture opportunities in key industries
Deep understanding of Japanese business culture, enterprise buying processes, and regulatory landscape
A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely
Strong candidates may have:
Experience selling emerging technologies (AI/ML, cloud platforms, or data analytics) to Japanese enterprises
Established relationships with senior executives at major Japanese corporations
Experience navigating Japanese procurement processes and working with system integrators
Understanding of AI/ML concepts and ability to discuss technical architectures
What We Offer
Competitive base salary and commission structure commensurate with experience
Equity participation
Comprehensive benefits package
Hybrid work model with flexibility
Opportunity to shape the future of AI adoption in Japan
Access to cutting-edge AI technology and world-class research team
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Florida
BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs.
Why Join BetterHelp
Competitive earning potential:
Estimated effective hourly earnings of
$119–$242 per hour
*, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes.
Expand access to mental healthcare:
Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance.
Deliver collaborative care:
Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment.
Spend more time on patient care:
BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients.
Work from anywhere:
Deliver care 100% remotely through BetterHelp’s telemedicine platform.
Build a schedule that works for you:
This is a flexible, part-time 1099 contract opportunity.
What You’ll Do
You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including:
Conduct video consultations and communicate with patients through telemedicine.
Assess, screen, diagnose, and prescribe medication when clinically appropriate.
Develop individualized treatment plans based on each patient’s needs.
Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists.
Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards.
Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience.
Who We’re Looking For
We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually.
You’ll be a strong fit if you have:
At least one year of experience
as a licensed Psychiatrist.
An active medical license (MD/DO) in good standing.
Experience prescribing medication when clinically appropriate and permitted by applicable state law.
Confidence using technology and online tools to deliver virtual care.
Strong communication skills and a patient-centered approach.
Even better if you have:
Previous telemedicine experience.
Active medical licenses in multiple states.
Fluency in additional languages.
Important to Know
This is a
part-time, independent contractor (1099) position
, not a salaried employee role.
BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients.
All patient care is delivered remotely through BetterHelp’s telehealth platform.
Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards.
License/Certification
Medical License (
Required
)
Location
United States (
Required
)
Work location:
Remote
*Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.
Location: Illinois or Arizona
Workplace: hybrid
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
The Director of Revenue Process & Technology leads the standardization, automation, and technology strategy that powers Lessen’s go-to-market engine. This role owns the design and enforcement of consistent processes across sales, marketing, and account management; drives the roadmap for Lessen’s GTM technology stack, anchored by Salesforce; and leads the adoption and utilization of AI and automation to make the entire sales cycle faster, more predictable, and more scalable.
What You'll Do:
Process Standardization
Define, document, and enforce standardized sales processes, lifecycle stages, and definitions across Sales, Marketing, and Customer Success so every function operates from the same playbook
Identify friction points across the funnel from lead generation through opportunity development, close, expansion, and renewal, and redesign of workflows to remove manual, redundant, or inconsistent steps
Establish data quality, field-level, and process-adherence standards, and implement governance to maintain data integrity as the organization scales
Deliver an end-state suite of reporting and analysis for revenue productivity measures
GTM Sales Technology
Own the strategy and roadmap for Lessen’s revenue technology stack, with Salesforce CRM as the system of record for sales, marketing, and customer success
Partner with ProdTech, the RevOps Team, Sales and Marketing on architecture, data model, automation (Flows), and integrations between Salesforce and adjacent revenue systems (marketing automation, CPQ, forecasting, and reporting tools)
Lead evaluation, selection, and deployment of supporting GTM technologies, including low/no-code platforms, to extend Salesforce’s capabilities without adding unnecessary complexity
Lead the organization’s Master Data Management (MDM) and data governance strategy across the GTM sales systems
Drive user adoption of the technology stack through training, enablement, and change management. Act as the escalation point for system usability and performance issues
Artificial Intelligence & Automation
Lead Lessen’s GTM evolution toward an AI-enabled operating model, embedding intelligence across the revenue lifecycle, including forecasting, pipeline management, account expansion, and renewals
Identify and prioritize opportunities to apply AI and automation to reduce manual work across the platform, from lead routing and lead scoring to next-best-action recommendations for sellers.
Partner with IT/Data teams to evaluate and deploy AI-enabled tools (agentic workflows, predictive insights, revenue intelligence) that are practical, secure, and genuinely improve seller productivity — not adoption for its own sake
Stay current on emerging AI and automation capabilities in the RevOps/GTM technology space and translate them into a realistic, sequenced roadmap for the organization
What You'll Need:
Bachelor’s degree in Business, Information Systems, Finance, Economics, or a related field
Demonstrated success in designing, standardizing, and scaling GTM processes across sales, marketing, and customer success
Deep, hands-on expertise with Salesforce CRM — architecture, automation, reporting, and data governance — with proven experience managing a broader revenue technology stack
Technical experience applying AI and automation (including AI agents and low/no-code platforms) to revenue operations, and managing data at scale in common front-office technology environments
Strong written and verbal communication skills, with experience transforming complex analysis into clear, actionable insights for senior leadership
Preferred Qualifications
MBA or other advanced degree preferred
Experience in SaaS, technology, or facility management and real estate-focused industries
Strong background in change management, project management
Experience in a matrixed, multi-service or multi-product B2B environment is a plus
Why Lessen:
· Competitive compensation
· Health, Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you'll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Сейчас мы ищем Head of Gameplay Development, который возьмет на себя техническое лидерство Gameplay Development направления OneState и команды из 60+ специалистов. В этой роли ты будешь определять technical vision gameplay-направления, принимать ключевые архитектурные решения и развивать команду, напрямую влияя на будущее продукта.
ГибридseniorОАЭ, Кипр; HEAD OF GAMEPLAY DEVELOPMENT | RELOCATION TO UAE OR CY | CHILLBASE #relocaiotn #fulltime #gamedev #head #job #gameplay https://teletype.in/@remoteit/HQt41ieNO0E; RELOCATION DUBAI OR CYPRUS | CHILLBASE ChillBase — независимая игровая студия; На текущий момент наши проекты находятся в релизе и продолжают активно развиваться; Если вы готовы присоединиться к команде, то мы поможем с релокацией для вас и вашей семьи
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial Associate Customer Success Manager to retain and grow a dedicated book of customers.
This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor.
- Run a proactive cadence on every account: prepared calls, clear agendas, mutual success plans, and follow-through.
- Become a product and customer expert. Master Whippy's products and know your customers' business well enough to build the workflows, AI agents, and automations that solve their problems.
- Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 0-1 years of experience, and new grads are welcome. A STEM or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Customer-facing internships or jobs are a plus.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Implementation Specialist to get customers live and seeing results fast, then keep them growing. Here, implementation doesn't end at go-live. You stay with your customers through renewal and expansion as their trusted advisor.
This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Lead onboarding and implementation end to end: kickoff, ATS integration, configuration, training, and launch.
- Get customers to their first measurable outcome fast, then build the next workflows, AI agents, and automations that grow their results.
- Stay on after launch as their single point of contact and trusted advisor, with a proactive cadence of prepared calls, clear agendas, and mutual success plans through renewal and expansion.
- Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 0-1 years of experience, and new grads are welcome. A STEM or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Experience training people or setting up software for a team is a plus.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Implementation Manager to get customers live and seeing results fast, then keep them growing. Here, implementation doesn't end at go-live. You stay with your customers through renewal and expansion as their trusted advisor.
This role is for someone with 2-5 years of experience who's ready to own a book of customers end to end.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Lead onboarding and implementation end to end: kickoff, ATS integration, configuration, training, and launch.
- Get customers to their first measurable outcome fast, then build the next workflows, AI agents, and automations that grow their results.
- Stay on after launch as their single point of contact and trusted advisor, with a proactive cadence of prepared calls, clear agendas, and mutual success plans through renewal and expansion.
- Juggle multiple customers and projects at once, and prioritize based on impact.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 2-5 years in implementation, onboarding, or professional services at a technical SaaS product. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
seniorГеография найма не уточнена
Singapore, Singapore; Not only from a tech lens but also from a revenue perspective
ГибридГеография найма не уточнена
Hong Kong, Hong Kong SAR; Not only from a tech lens but also from a revenue perspective
Tokyo, Japan
Florida
ГибридIllinois or Arizona
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US