Location: London
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to inclusion and fairness
We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.
We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.
The Role
We’re looking for an experienced Senior Product Designer to join our Design Systems team, based at Bracken House in London.
You’ll play a key role in shaping and evolving
Origami, the FT’s design system
, helping teams across the business create coherent, accessible and high-quality digital experiences.
Working closely with designers, engineers and product managers, you’ll develop shared foundations, components and guidance that make it easier for teams to design and build products that feel distinctly FT.
The role spans web and mobile, requiring thoughtful decisions about where shared patterns create consistency and where platform-specific approaches deliver better experiences.
You’ll also explore how AI can support the future of design systems. From accelerating component development and documentation to helping teams prototype and build using Origami, you’ll test emerging approaches and identify opportunities to improve how we work.
Combining strong design craft with hands-on technical skills, you’ll help ensure Origami remains dependable, accessible and relevant as our products and technologies evolve.
Key Responsibilities
Shape and evolve Origami’s shared foundations, components and design guidance, ensuring they meet the changing needs of FT product teams.
Contribute to the design system’s forward plan, identifying opportunities to improve its value, quality and adoption.
Collaborate with designers, engineers and product managers to understand product needs, identify gaps and develop practical solutions.
Lead design work from problem definition and exploration through prototyping, validation and implementation.
Apply strong visual and interaction design craft to create consistent, accessible and high-quality experiences across web and mobile.
Work closely with engineers to evaluate technical feasibility and ensure designs translate into reliable implementations.
Create clear documentation, guidance and examples that help teams understand, contribute to and adopt Origami.
Support colleagues in using the design system, sharing expertise and building confidence across teams.
Explore AI-assisted approaches to developing and maintaining components, design foundations and documentation, including generating code for review.
Experiment with ways AI tools can use Origami’s principles, foundations and components to support prototyping and product development.
Test AI-enabled workflows with designers and engineers against real product needs, assessing their usefulness, quality and technical suitability.
Use feedback and evidence to evaluate improvements in adoption, design quality and the experience of working with Origami.
Required Skills and Experience
Significant product design experience, with strong visual design, interaction design and prototyping skills.
Experience creating, maintaining or evolving design systems, reusable components or shared patterns across products or teams.
A portfolio demonstrating high-quality product design and design systems work, clearly explaining your contribution and impact.
Advanced experience using Figma, including component libraries, variables and design tokens.
Experience building interactive prototypes using code, with a working knowledge of HTML and CSS.
Strong technical understanding and confidence collaborating with engineers on feasibility, implementation and design trade-offs.
Experience designing for web and mobile, with an understanding of platform conventions and when different approaches are appropriate.
Knowledge of accessibility principles and experience applying them to components, patterns and digital experiences.
Experience using or exploring AI-assisted design and development tools, with sound judgement about their opportunities and limitations.
Experience leading cross-functional design work, navigating ambiguity and influencing decisions without formal authority.
Strong communication and documentation skills, with the ability to explain design decisions and build relationships across teams.
A collaborative, systems-oriented approach and the ability to help others understand and adopt shared design practices.
Desirable
Experience supporting the adoption of a design system across multiple product teams.
Experience exploring how AI tools can use design system guidance, components or code to support product development.
Experience evaluating the effectiveness of design systems through feedback, usage evidence or measures of quality and adoption.
What's in it for You?
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here
.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further Information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Interested in the FT but don’t see the right role yet? Join our
Talent Community
to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: GE; PL
Workplace: remote
Overview:
SOFTSWISS continues to expand its team and is looking for a Senior Ruby on Rails Developer. We need a skilled, proactive and accomplished professional who shares our culture and values and is ready to contribute to the development of cutting-edge gaming solutions.
About Product:
SOFTSWISS Casino Platform
Full-service modular software platform to manage online casino operations
Learn More
Purpose of the role:
We’re looking for an engineer who treats AI as a force multiplier rather than a shortcut: someone who ships fast with modern tooling, but still owns the architecture, the edge cases and the production behaviour of everything they deliver. If you share our culture and values and want to build high-load gaming solutions used by millions of players, we’d love to talk.
Key responsibilities:
You’ll do design, build and evolve Ruby on Rails services that power our iGaming platform: high-throughput APIs, payment and wallet flows, real-time game integrations and back-office tooling.
Work in an AI-augmented workflow: use coding assistants and agents (Cursor, Claude Code, GitHub Copilot or similar) for scaffolding, refactoring, test generation and code review and take full responsibility for the quality of what gets merged.
Integrate LLM-based features into the product where they create real value: [fraud and risk signals, player-support automation, content generation, internal analytics copilots].
Own performance and reliability: profile hot paths, tune PostgreSQL queries, design caching and background-processing strategies, and drive incidents to root cause.
Review code (human- and AI-written alike), mentor mid-level engineers and help set the team’s standards for how we use AI responsibly and effectively.
Take part in architecture discussions, technical planning and cross-team initiatives.
Required Experience:
4+ years of commercial Ruby on Rails experience; deep understanding of Ruby internals, Rails conventions and where to break them.
Strong SQL and PostgreSQL skills: indexing, query planning, migrations on large tables without downtime.
Solid grasp of distributed-system fundamentals: message queues, idempotency, eventual consistency, background jobs (Sidekiq or similar), caching (Redis).
Hands-on experience with AI coding tools in day-to-day work, and a clear opinion on when they help and when they hurt.
You can spot a plausible-looking hallucinated API in review.
Ability to evaluate and verify AI-generated code: you write and read tests critically, understand what the code actually does, and never merge what you can’t explain.
Experience designing and consuming REST and/or gRPC APIs; familiarity with OpenAPI.
Confident with Git, CI/CD pipelines, Docker; comfortable reading Kubernetes manifests and logs.
Experience with observability tooling (Prometheus/Grafana, Sentry, OpenTelemetry or similar).
Upper-Intermediate or higher English and Russian level.
Nice to have:
Experience integrating LLM APIs (OpenAI, Anthropic, open-weight models) into production Ruby applications – prompt design, structured outputs, evaluation, cost and latency control.
Familiarity with RAG pipelines, vector databases (pgvector, Qdrant) or agent frameworks.
Understanding of security and data-privacy implications of AI features (PII handling, prompt injection, model output validation).
Experience in fintech, payments or iGaming; knowledge of regulatory and responsible-gaming requirements.
Contributions to open-source Ruby projects, talks or technical writing.
Working knowledge of Go, Elixir or TypeScript for cross-service work.
Our stack:
Ruby 3.x, Rails 7/8, PostgreSQL, Redis, Sidekiq, Kafka [/RabbitMQ], Docker, Kubernetes, GitLab CI, Grafana, Sentry.
AI tooling: [Cursor / Claude Code / Copilot] with team-wide guidelines on usage, review and security.
LLM integrations via [provider APIs and self-hosted models]
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team of over
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
We are now hiring for a
Sales Development Representative (SDR)
to join our growing
Sales
team. This role is an exciting opportunity to connect with potential clients globally, develop strong relationships, and drive new business opportunities in a fast-paced and innovative environment.
What you'll be doing
Reaching out to potential clients via phone, email, and social media to generate new sales opportunities
Identifying decision-makers and influencers internationally to build a high-quality pipeline
Understanding prospects’ challenges and qualifying their needs through thoughtful questioning
Taking leads through the early stages of the sales process, building rapport and interest
Collaborating to improve and refine our lead generation strategies and outreach playbook
Managing LinkedIn and email campaigns, while contributing to the growth of our social channels
Handling key admin tasks such as sending meeting invites and following up with leads
Contributing to monthly performance reporting and analysis
What you’ll bring
A passion for sales, strong interpersonal skills, and a genuine eagerness to learn and grow
Excellent written and verbal communication skills in English
A self-motivated, proactive attitude with the ability to work independently
A curious mindset and creative approach to solving problems
Familiarity with HubSpot or similar CRM tools is an advantage
What we offer in return
💰 Competitive base salary of £35,000 plus commission OTE £50,000
🏝️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days
🏡 Hybrid working with three days a week from our dog-friendly Hoxton office and on-site gym
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews or video submissions. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for an experienced AI Tech Lead with a strong .NET engineering background and hands-on expertise in building production-grade AI solutions.In this role, you will lead the technical direction of an AI engineering team responsible for designing, developing, and operating intelligent capabilities within the Creatio platform.You will work on the AI agent platform that enables AI agents to safely perform real work within enterprise workflows — interacting with tools and APIs, accessing business data, maintaining context and memory, enforcing permissions, and collaborating with humans when needed.This is a hands-on technical leadership role that combines software architecture, advanced AI engineering, team mentorship, and active involvement in development.We are looking for someone who can make architectural decisions, solve complex engineering challenges, introduce modern AI development practices, and help the team deliver reliable, secure, and scalable AI-powered solutions.Responsibilities:Lead the development of architectural solutions, including AI-powered features, agentic workflows, RAG-based solutions, and LLM integrations.Drive continuous optimization of development processes; introduce modern tools, AI-assisted development practices, engineering standards, and quality improvements.Facilitate team ceremonies: backlog refinements, sprint planning, and sprint reviews (demos).Take an active part in backlog execution: pair programming, complex development, code reviews, and mentoring.Collaborate closely with stakeholders and product managers to define technical direction and translate business requirements into technical solutions.Guide the design and implementation of AI agent architectures, including tool calling, orchestration, context and memory management, permissions, and guardrails.Ensure high quality through automated testing, AI evaluations, observability, and continuous monitoring of production AI solutions.Monitor and guide incident response (4th-line support), ensuring SLA compliance and issue resolution.Actively contribute to knowledge sharing, team development, and continuous improvement.Requirements: Must have:6+ years of professional software engineering experience, with strong expertise in C# and .NET.3+ years of experience in a Tech Lead or Team Lead role, including architectural decision-making, technical ownership, and mentoring.Hands-on experience building and delivering LLM-powered applications to production.Strong understanding of AI agent architectures, including tool calling, orchestration, context management, and agent frameworks.Knowledge of prompt engineering, AI evaluations, observability, and AI security best practices.Proficiency with AI coding agents (Claude Code, Cursor, Codex, or similar tools) in daily development.Strong knowledge of software architecture, distributed systems, REST APIs, and backend engineering principles.Experience with relational databases, automated testing, CI/CD, and cloud-native development.English level: Upper-Intermediate or higher, with strong communication, leadership, and problem-solving skills.Nice to have:Experience with MCP, multi-agent systems, and advanced agent orchestration.Practical experience with RAG, embeddings, vector/hybrid search, and LLM integrations.Knowledge of LLMOps practices, including evaluation pipelines, monitoring, and cost optimization.Experience with AI platforms such as Anthropic API, Azure OpenAI, AWS Bedrock, or Google Vertex AI.Python experience for AI development, prototyping, or automation.Experience with Kubernetes, enterprise SaaS products, or low-code/no-code platforms.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Argentina; Brazil; Colombia
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Product Data Scientist to partner closely with Credit Cards and Banking product teams, shaping product strategy and driving growth through rigorous analysis, experimentation, and applied machine learning.
You’ll work alongside Product Managers, Engineers, and business stakeholders to identify opportunities, influence product decisions, and measure the impact of new features — from optimizing how consumers discover and compare financial products to developing predictive tools such as approval odds and personalized recommendations.
This is a hands-on, highly analytical role for someone comfortable exploring complex data, challenging product assumptions, designing experiments, and translating insights into decisions that ship.
WHAT YOU’LL DO
Product strategy & growth
- Partner with Product Managers and vertical leadership to identify, size, and prioritize growth opportunities across the consumer journey.
- Establish metric frameworks — north-star metrics, funnel definitions, and performance drivers.
- Lead deep-dive analyses to understand consumer behavior, friction points, and performance trends.
- Translate ambiguous business questions into clear analytical approaches and actionable recommendations.
Experimentation & applied data science
- Own the full experimentation lifecycle — hypothesis development, test design, statistical analysis, and business impact measurement.
- Develop predictive and statistical models that improve consumer experiences.
- Collaborate with Product and Engineering teams to translate findings into consumer-facing features.
Analytics practices & tooling
- Use SQL, Python, Databricks, and BI tools to deliver analyses and reporting.
- Build and maintain metric definitions, dashboards, and measurement frameworks.
- Automate recurring analytical processes.
- Communicate findings clearly to both technical and non-technical stakeholders.
- Promote a data-driven product development culture across teams.
REQUIRED SKILLS & EXPERIENCE
- 3+ years of professional experience in data science, product analytics, or a related analytical discipline — with demonstrated experience influencing product decisions through data.
- Strong proficiency in SQL and Python for data exploration, statistical analysis, automation, and predictive modeling.
- Hands-on experience with Databricks for analytical workflows, data processing, or model development — required.
- Proven experience designing, analyzing, and interpreting A/B tests, including statistical significance, power analysis, and common experimentation pitfalls.
- Strong understanding of product analytics — funnel optimization, metric development, cohort analysis, and behavioral segmentation.
- Working knowledge of applied statistics and machine learning techniques — regression, classification, propensity modeling, and/or causal inference.
- Experience developing dashboards and automating analytical workflows using modern BI and data tools.
- Excellent communication and collaboration skills — able to influence Product Managers, Engineers, and business stakeholders through data-backed recommendations.
- Bachelor’s or advanced degree in Statistics, Mathematics, Economics, Computer Science, Engineering, or a related quantitative discipline, or equivalent practical experience.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Kyiv; Lviv
Workplace: onsite
Ajax Systems — міжнародна технологічна компанія і найбільший у Європі виробник охоронних систем. Продуктам Ajax довіряють уже понад 4,5 мільйони кінцевих користувачів і 330 тисяч PRO-користувачів у більш ніж 180 країнах. Компанія пропонує комплексні рішення для захисту житлових і комерційних об'єктів різного масштабу. Нині портфоліо Ajax налічує 280 пристроїв для захисту від вторгнення, відеоспостереження, пожежної безпеки та комфорту й автоматизації. Кожного року ми демонструємо кратне зростання як у чисельності команди, так і в кількості користувачів у всьому світі.
Ajax Systems має виробництво повного циклу: від генерації ідей та створення прототипів до масового виробництва та продажу по всьому світу. Кожен департамент закриває певну операційну потребу бізнесу в повній мірі. Фахівці компанії залучені на всіх етапах: від виробничої лінії в Україні до логістичного центру в Польщі, звідки продукцію відправляють дистрибʼюторам по всьому світу.
Зараз ми шукаємо Data QA Engineer (Middle) до команди Data Warehouse & Analytics, який допоможе побудувати системний підхід до тестування даних та забезпечити їхню якість на всіх етапах обробки — від джерел до фінальних аналітичних вітрин.
Наша команда працює над розвитком корпоративної платформи даних на базі Databricks, інтеграцією даних із SAP, 1С та інших систем, підготовкою master data для впровадження SAP на міжнародних виробничих майданчиках, а також автоматизацією управлінської та аналітичної звітності.
Це можливість долучитися до побудови процесів Data QA практично з нуля, впливати на підходи до тестування та розвивати автоматизацію перевірок якості даних.
Основні обов'язки:
Побудова та розвиток процесів тестування даних у команді Data Warehouse & Analytics.
Тестування ETL/ELT-процесів та перевірка коректності передачі й трансформації даних із SAP, 1С та інших джерел до Databricks.
Перевірка відповідності даних бізнес-вимогам на всіх етапах обробки: від source-систем до фінальних аналітичних вітрин.
Проведення Data Validation та Source-to-Target Reconciliation для забезпечення точності, повноти й узгодженості даних.
Перевірка бізнес-логіки трансформацій, правил обробки та збагачення даних.
Виявлення дублів, пропущених записів, некоректних значень та інших аномалій у даних.
Розробка та підтримка тест-кейсів, тестових сценаріїв і правил перевірки якості даних.
Побудова та розвиток автоматизованого тестування даних, зокрема регресійних перевірок.
Перевірка коректності даних після змін у data pipelines, структурах даних і бізнес-логіці.
Участь у тестуванні процесів підготовки master data для впровадження SAP.
Аналіз причин розбіжностей у даних та взаємодія з Data Engineers, Business Analysts і суміжними командами для їх усунення.
Участь у вдосконаленні підходів до Data Quality та підвищенні надійності процесів обробки даних.
Наші очікування:
Від 2 років комерційного досвіду в Data QA, ETL QA, DWH QA або Software QA зі значним фокусом на тестуванні даних.
Впевнене володіння
SQL
: самостійне написання запитів, робота з JOIN, CTE, фільтрацією, агрегацією та вибірками з декількох таблиць.
Знання
Python
та розуміння можливостей його використання для тестування й автоматизації перевірок даних.
Розуміння принципів Quality Engineering та практичних підходів до побудови процесів тестування.
Розуміння ETL/ELT-процесів, архітектури Data Warehouse та життєвого циклу даних.
Знання принципів Data Quality, Data Validation, Data Reconciliation та Data Governance.
Досвід перевірки коректності трансформацій даних і відповідності результатів бізнес-вимогам.
Розуміння принципів регресійного тестування та автоматизації тестових перевірок.
Розвинені аналітичні навички, здатність самостійно розбиратися у складній бізнес-логіці та знаходити причини проблем із даними.
Проактивність, системність, конструктивна комунікація та здатність організовувати роботу в умовах динамічних пріоритетів.
Англійська мова на рівні від
Intermediate
для роботи з документацією та комунікації з міжнародними командами.
Буде перевагою:
Практичний досвід автоматизації Data Quality / Data Validation тестів.
Досвід роботи з
Databricks, PySpark, Spark
.
Досвід роботи з Python-based testing frameworks, pytest, Great Expectations, dbt tests, Soda або аналогічними інструментами.
Досвід тестування інтеграцій SAP з DWH або іншими корпоративними платформами даних.
Досвід побудови процесів тестування з нуля.
Розуміння CI/CD та досвід інтеграції автоматизованих тестів у процеси розробки.
Досвід роботи з великими обсягами даних і багатоджерельними інтеграціями.
Досвід роботи з BI-рішеннями, зокрема Power BI.
Що пропонуємо:
Участь у масштабних міжнародних проєктах із розвитку корпоративної платформи даних.
Можливість побудувати та розвивати напрям Data QA, впливаючи на інструменти й підходи до тестування.
Роботу із сучасним технологічним стеком: Databricks, Python, SQL, PySpark.
Співпрацю з командою Data Engineers, SAP-спеціалістів та бізнес-аналітиків.
Можливість професійного розвитку на перетині Quality Engineering, Data Engineering та Business Analytics.
Роботу в одному з наших комфортабельних офісів. Офіс облаштований генератором та укриттям.
Офіційне працевлаштування зі стабільною оплатою та всіма гарантіями Дія Сіті резидента.
Гнучкий графік.
Компенсація навчання
Заняття англійською.
Медичне страхування.
Комплект системи безпеки Ajax (участь у проєкті бета-тесту — отримання та тестування нових гаджетів до їх релізу).
Драйвову команду та zero bullshit culture.
Долучайтеся, щоб зробити Made in Ukraine синонімом надійності!
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design—we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand.
We’re looking for a Senior Marketing Manager, Brand Integrated Marketing to join our London team. This is a hybrid role. In this role, you’ll help us take ideas from global strategy through to local activation across markets, delivering integrated campaigns that drive measurable business growth.
What You’ll Be Doing
You’ll be joining the Integrated Marketing team. We own the Deliveroo brand globally and lead our biggest campaign moments. Working in a cross-functional squad alongside strategic teams, functional leads, and local markets, we turn big ideas into high-impact campaigns across our markets.
Here’s what your day-to-day might look like:
Global Campaign Ownership:
Lead high-profile global marketing programmes and integrated campaigns from global strategy through to local market execution.
Framework & Playbook Development:
Design, scale, and maintain measurement frameworks, playbooks, and systems that enable global and local teams to execute best-in-class brand campaigns.
Cross-Functional Leadership:
Partner closely with cross-functional squads, strategic teams, functional leads, and local market leads to align campaign strategies with core business goals.
Stakeholder Management:
Influence senior stakeholders across the global organisation without direct authority, ensuring alignment on messaging, execution, and performance metrics.
Strategic Optimisation:
Balance tactical execution with a longer-term strategic perspective to solve complex marketing briefs and continuously optimize brand performance.
What You’ll Need to Thrive
Essential
Integrated Brand Leadership:
Proven experience leading end-to-end global integrated marketing campaigns from initial strategy through to local market activation.
Framework Development:
Strong track record in establishing measurement frameworks, campaign playbooks, and operational systems that scale across multiple regions.
Stakeholder Influence:
Demonstrated ability to influence and align senior cross-functional stakeholders and matrix teams without direct line management authority.
Strategic & Tactical Execution:
Proven ability to operate independently on complex or ambiguous briefs, balancing day-to-day execution with longer-term brand strategy.
Commercial Acumen:
Strong expertise in linking brand initiatives and marketing campaigns directly to measurable business growth and commercial impact.
Nice to Have
Experience navigating three-sided marketplace dynamics or fast-paced consumer tech environments.
Background working across international or multi-market structures.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
- Own front-line support during your timezone hours, providing reliable overlap with the existing team (Saturday–Wednesday schedule). - Respond to and resolve customer tickets with clarity and care.
УдалённоApplicants must be in UTC+5 through UTC+9:30 timezones in APAC (role includes weekend coverage on a Saturday-to-Wednesday schedule); Own front-line support during your timezone hours, providing reliable overlap with the existing team (Saturday–Wednesday schedule)
Location: Argentina; Poland; Brazil; Colombia
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior Desktop Support / Helpdesk Engineer to own the everyday technology experience for Solvd’s employees — from a new hire’s first login to the day a leaver hands back their laptop. You’ll be the senior escalation point for end-user issues and the hands-on lead for our Mac-heavy fleet.
You’ll also play a key role in two active projects: selecting and migrating to Intune’s replacement, and tightening how we manage identity, access, and SaaS apps across Microsoft 365. We want someone who fixes problems fast — then automates and documents the fix so it stays fixed.
WHAT YOU’LL DO
Mac-first fleet management
- Support and administer macOS devices plus a smaller number of Windows machines — provisioning, patching, OS upgrades, and break/fix.
- Help evaluate and select our next MDM (Jamf, JumpCloud, and Fleet are on the shortlist), then lead the migration from Microsoft Intune including configuration profiles, re-enrollment, and employee communication.
- Run zero-touch deployment through Apple Business Manager and Automated Device Enrollment so remote hires get a ready-to-use laptop on day one.
- Enforce and report on security baselines — FileVault, OS update policy, firewall, and endpoint protection.
- Own the hardware lifecycle across regions: purchasing, inventory, shipping, repairs, device recovery, and secure disposal.
Microsoft 365 & identity
- Administer Microsoft 365 — Exchange Online, Teams, SharePoint, OneDrive, and licensing.
- Manage users, groups, and access in Microsoft Entra ID including MFA, Conditional Access, and SSO.
- Build and maintain SSO and SCIM integrations so access is granted and removed automatically.
SaaS stack
- Administer core SaaS tools and maintain an up-to-date inventory of apps, owners, and licenses.
- Cut unused licenses, shadow IT, and access drift.
Helpdesk leadership
- Act as the senior escalation point for complex hardware, software, network, and access issues.
- Own onboarding and offboarding end to end — new hires productive immediately, leavers losing access the same day.
- Manage the ticket queue across time zones, help set and meet service levels, and mentor junior support staff.
- Write knowledge base articles and self-service guides that reduce repeat tickets.
Automation & improvement
- Automate routine work with Bash/zsh, Python, or PowerShell and low-code workflow tools.
- Support security and compliance work with the IT & Security Manager — access reviews, audit evidence, and policy rollout.
- Use ticket trends to find and fix root causes rather than just close tickets.
REQUIRED SKILLS & EXPERIENCE
- 5+ years in desktop support, helpdesk, or IT operations including at least 2 years at senior or escalation level.
- Expert-level macOS support — configuration profiles, Apple Business Manager, and Automated Device Enrollment.
- Hands-on administration of a Mac MDM platform — Jamf Pro, JumpCloud, Fleet, Kandji, or Intune.
- Strong Microsoft 365 and Entra ID administration — MFA, Conditional Access, and licensing.
- Experience in a SaaS-heavy, cloud-first company including SSO (SAML/OIDC) and SCIM provisioning.
- Scripting in Bash/zsh — Python or PowerShell is a plus.
- Experience supporting a remote, international workforce across multiple time zones including hardware logistics.
- Clear written and spoken English with the patience to explain technical issues to non-technical colleagues.
- A habit of documenting and improving processes, not just closing tickets.
PREFERRED QUALIFICATIONS
- Experience leading an MDM migration — especially from Intune to Jamf, JumpCloud, or Fleet — or running a platform evaluation.
- Apple or Jamf certifications — Apple Device Support, Jamf CCT/CCA, or similar.
- Microsoft certifications — MS-102 (Microsoft 365 Administrator) or MD-102 (Endpoint Administrator).
- Experience with ITSM tools such as Jira Service Management, Freshservice, or Zendesk.
- Familiarity with endpoint security tools — CrowdStrike, SentinelOne, or Microsoft Defender for Endpoint.
- Exposure to security frameworks such as ISO 27001, SOC 2, or CIS benchmarks.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: United Kingdom; London Office
Workplace: Remote
The R&D team at Chainalysis is inspired by solving the hardest challenges and building products that establish trust in cryptocurrencies. We're a global organization that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimizes data labeling pipelines, and creates predictive models that identify illicit patterns before they escalate.
Our data and solutions have been used to solve some of the world's most high-profile criminal cases and grow consumer access to cryptocurrency safely. Now, by pairing the industry's most trusted blockchain data with agents that reason, investigate, and act, we help our customers scale their workflows as the cryptocurrency economy becomes increasingly mainstream.
Talent Acquisition at Chainalysis is a small, close-knit team that partners with leaders across the business to hire the people who will carry our mission forward. We share sourcing wins, market learnings, and process improvements openly, and we hold ourselves to a high bar for both results and candidate experience.
We are hiring a Technical Recruiter to own and drive hiring for Engineering & Product roles in our EMEA locations. This is a high-volume, outbound-heavy role: you'll spend a meaningful portion of your time building pipeline through direct sourcing, identifying and engaging top engineering talent across AI, Crypto, and Fintech. You'll manage a full requisition load, move fast, and close strong candidates in a competitive market, with Software Engineering roles among your key hires. You'll work closely with hiring managers across our R&D teams as a talent partner who understands the business and delivers results.
IN THIS ROLE, YOU'LL:
- Build pipeline through proactive outbound sourcing, mapping the AI, crypto, and fintech landscape to find where strong Software Engineers work today
- Develop creative sourcing strategies that go beyond LinkedIn InMails, including referral generation, community engagement, and direct outreach campaigns
- Own the full recruiting lifecycle for R&D roles, from intake and sourcing through offer negotiation and close, across a high-volume requisition load
- Deliver a thoughtful, personalised, and transparent candidate experience at every step while moving candidates through the process efficiently
- Partner with R&D leaders to calibrate expectations, share market insights on talent availability and compensation, and flag risks early so hiring plans stay on schedule
- Use data on pipeline health, conversion rates, and channel effectiveness to guide decisions, and champion diversity and inclusion in every search
WE'RE LOOKING FOR CANDIDATES WHO HAVE:
- 3+ years of full-cycle recruiting experience with a strong track record of hiring technical talent, such as Software Engineers, Data Scientists, Researchers, and Product Managers
- Demonstrated outbound sourcing ability: you build your own pipeline through direct outreach and do not rely on inbound applications to fill roles
- High AI proficiency, using it for building pipeline proactively, workflows, processes, and documentation
- Proven experience recruiting technical talent within the SaaS, AI, Blockchain, and Cybersecurity sectors, with a focus on candidates who have worked in fast-paced companies building technically complex products
- Consistently utilised data to inform decision making and advise hiring managers through the hiring process
- Strong organisational skills, sharp attention to detail, and consistent follow-through on every candidate and requisition
- The ability to build credibility with hiring managers quickly, communicate market realities clearly, and guide decisions with data, in a collaborative, low-ego way
YOU MIGHT ALSO HAVE:
- Experience recruiting for Blockchain companies with a focus on Engineering roles
- A background at a high-growth scale up technology company
- A track record of hiring for technical roles in Denmark, Israel, UK, and the USA
TOOLS WE USE:
- Ashby ATS
- Sourcing tools (LinkedIn Recruiter, Nova AI, GitHub)
- Coderpad
- Google suite, Slack, Chain AI
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Israel - Office - Tel Aviv
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Opportunity:
Tenable is hiring a Technical Director of Architecture: a hands-on generalist who can take on any technical problem in the platform and carry it to a decision.
The scope is deliberately broad. You will move between data processing and streaming, platform infrastructure, CI/CD and release engineering, application architecture, and the security surfaces our customers depend on. Some weeks you will design a pipeline that has to hold trillions of events. Others you will be inside a product team's codebase untangling a consistency problem, or writing the prototype that settles whether an approach actually works.
You report to the Chief Architect and serve as a floating senior technical authority: the person teams call when a problem crosses ownership boundaries or has no obvious owner.
Your Role:
Architecture Across the Platform
Own architectural direction for problems that span product lines: data models, service boundaries, integration patterns, and failure behavior.
Work wherever the need is highest across data processing, platform infrastructure, delivery, application tiers, and security, and become productive in a new domain quickly.
Maintain a rolling 6-12 month technical roadmap with a clear end state and discrete, deliverable phases.
Identify systemic risk and accumulated technical debt, size the blast radius, and partner with Product Management to sequence the remediation.
Hands-On Engineering
Write code, review code, and prototype. Debug production problems where the diagnosis is architectural.
Review design documents and pull requests deeply enough to catch what everyone else missed.
Build proof-of-concepts that test a hypothesis and settle debates with evidence.
Set the standard for engineering rigor through your own work.
Reducing Complexity
Simplify the technology surface: fewer competing choices, clearer guardrails, paved paths that teams actually take.
Streamline development patterns to shorten time-to-first-change and reduce MTTR.
Establish standards for how systems are designed, doc
umented, and handed to operations.
Influence and Leadership
Act as the final technical authority in your domain and own the call once it is made.
Partner with Technical Leads, Product Owners, SRE, and Data Platform teams to keep architecture aligned to business objectives.
Present options to leadership with honest trade-offs and a defensible recommendation.
Mentor engineers at every career stage and raise the architectural judgment of the wider organization.
Drive adoption of your own designs. An architecture nobody runs is a document.
AI-Augmented Engineering
Use AI tooling as part of your daily practice: code generation, codebase comprehension, test generation, review, and investigation.
Model the standard for the organization: where AI accelerates the work, where it misleads, and how to verify what it produces.
Apply AI to architecture and operations problems, including pipeline analysis, incident triage, runbook automation, and capacity planning.
Evaluate new tools and make pragmatic build-versus-buy-versus-adopt recommendations with a clear view of the risk.
How We'll Measure Success:
Architectural clarity: decisions documented, roadmaps with clear phase gates, an end state people understand.
Delivery impact: measurable improvement in lead time, deployment frequency, change failure rate, and MTTR on the teams you have worked with.
Simplification: fewer competing patterns, lower cost of change, and a faster ramp for new engineers.
AI adoption: velocity and quality gains from AI-assisted engineering that hold up under measurement.
Trusted partnerships: engineering, product, and SRE leaders seek you out early.
Team growth: a visible lift in architectural judgment across the organization.
What You'll Need:
10+ years of software engineering experience, with meaningful depth in architecture at scale.
Generalist range: you have shipped in more than one of services, data, infrastructure, or delivery, and you become productive in a new domain within weeks.
Hands-on fluency: you can read an unfamiliar codebase and contribute to it, write a service or a Terraform module, debug a distributed failure, and review code with authority.
Systems thinking: you reason naturally about failure modes, blast radius, and second-order effects.
Strong written communication: you make a hard architectural problem legible to an engineer, a product manager, and an executive.
Working fluency with AI-assisted development: you use these tools regularly, understand their failure modes, and can tell when their output is wrong.
Comfort with ambiguity: you take an underspecified problem, define it, and drive it to a decision.
And Ideally:
Depth in one area: data processing and streaming (Kafka, Spark, Flink), cloud platform and Kubernetes, or CI/CD and release engineering.
Experience with cybersecurity or security product platforms.
Platform engineering patterns: internal developer platforms, self-service infrastructure, golden paths.
FinOps and cost optimization at scale.
Public technical writing or open-source contributions.
Experience moving an organization from legacy patterns to modern architecture.
If this sounds like the environment where you do your best work, we'd love to meet you.
Tenable is committed to Equal Employment Opportunity (EEO) — through all applicable laws and regulations at the international, federal, state, and local levels.
#LI-TA1
#LI-Office
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Frankfurt, Germany
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.
Empower your impact at Cision. Be seen, be understood, be you.
Sales Development Representatives (SDR) play a key role in the sales process. In this role, you’ll have the opportunity to impact the growth of our business and support our sales team. The role focuses on prospecting new clients within the DACH region. You will be responsible for reaching out to potential clients to learn their current pain points with social media and sell the Brandwatch solution. This is the perfect role for someone who is number driven, self-motivated, hardworking, and a team player! Cision has an ethos of encouraging autonomy, ambition, boldness, and experimentation. We value open people who take initiative and aren’t afraid to fail, learn from mistakes, adjust, and try to get better at what they do every day.
Essential Responsibilities:
-Research new markets, build a pipeline of potential leads, and nurture relationships using Salesloft, Salesforce, LinkedIn, and other platforms
-Be the face of Cision.com, you are the first point of contact to engage our potential customers
-Become an expert on our brand, business, and SaaS product
-Identify points of contact within target companies and reach out to prospective clients via outbound calls, emails and social media
-Manage inbounding requests.
-Make an average of 50 outbound calls to prospects daily with the goal of scheduling platform demos
-Qualify new leads and follow up on warm leads, own your pipeline
-Nurture relationships with potential customers
-Book demos with qualified leads for your Account Executive team
-Meet and exceed quarterly targets
-Stay current on industry news and understand the social media landscape
-Growth potential, SDRs have a clear growth plan with potential to become Account Executives
Minimum Required Qualifications
-Higher education or a Bachelor Degree
-Positivity and determination, ability to turn a "no" into a "yes" through consultative questioning and coping with rejection
-Native level of German language plus fluency in English
-Team player attitude, eager to be part of an ambitious team
-Ability to thrive in a quota driven environment with short and long sales cycles
-Cold calling experience an advantage
-Exceptional ability to organize work and tasks
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including
CisionOne
,
Brandwatch
, and
PR Newswire
, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the
CEO Action for Diversity & Inclusion™ pledge
and named a “Top Diversity Employer” for 2021 by
DiversityJobs.com
.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com
Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties.
Please review our
Global Candidate Data Privacy Statement
to learn about Cision’s commitment to protecting personal data collected during the hiring process.
**Day-to-day preferred language with colleagues and set-up for reports and analyses will mostly be German, however, please bear in mind that Cision is a global company, and so is our Talent Acquisition team, so please apply using a CV written in English so we can review your application**
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
Your mission
I’m Daniel Alonso and I recently joined as CPO at Catawiki, and I previously was CPO at Glovo. My mandate is to 10x Catawiki. For that, we are 10 Product Managers in the team, meaning every individual drives no less than 10% of our platform’s evolution. I am looking for a Principal Product Manager to lead the entire Customer Service. You will report to me and will have 1 PM directly reporting to you.
We have many App reviews and Trustpilot reviews complaining about Customer Service and we want to solve that. At the same time we want to reduce the costs of tackling customer contacts. So, in summary the mission is simple: Provide response to our users (Buyers and Sellers) while lowering the costs. To achieve this, AI is your best friend.
My expectation of you is that you are obsessed with the metric and the target we define every semester. From there, you have autonomy to determine the best set of initiatives to achieve it.
The three core characteristics, I am looking for in this role are:
Self-aware: I do not ask anyone to be perfect, but it is very important to me that you are self-aware of your weaknesses and humble enough to admit when something does not meet the bar.
High IQ: The problem space requires deep thinking and I expect you to be able to come up with robust solutions to problems
Strong communications: There are multiple stakeholders to manage, from engineering to data to the actual CS department. Hence, it is important that you are sharp in oral and written communications
I take for granted that you have 5+ years of product management experience at a high stakes role.
The role is based in Lisbon and is hybrid, 2 mandatory days in the office.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Riyadh, Saudi Arabia
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE FOUNDING SALES OPPORTUNITY
We are looking for our first-ever Sales hire in Saudi Arabia — a rare founding opportunity to build Alan's commercial practice in the Kingdom from the ground up.
You will be Alan's flag-bearer in KSA: the person who shapes how we sell, who we sell to, and how we build relationships with companies that want to offer their employees a truly great health experience.
This is not a role for someone looking for a well-defined playbook to execute. It is a role for someone who wants to write the playbook — and who has the experience to do so.
⭐️ YOUR MISSION
You’ll own the entire sales cycle, from prospecting and outreach to discovery, demo, offer building, and closing.
At Alan, Account Executives drive deals and close strategic opportunities with prospects. We sometimes handle some customer relationships to ensure the best possible onboarding. You’ll educate prospects, provide inspiring product demos, and onboard key stakeholders, making the transition from prospect to customer seamless.
We expect you to understand and apply the Alan Smart & Soft selling method https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas. This method ensures the prospect experience is an integral part of the overall Alan customer experience—making it pleasant and delightful for everyone. We expect you to be instructive to prospects (Smart), as well as to define the best personalized high-touch strategy that suits best each prospect (Soft).
You’ll also help us grow and improve as a company, challenging us to enhance our product(s), methods, and strategy, and getting involved in initiatives to expand our customer base.
As Founding Sales for KSA, you will also:
- Build Alan's local presence with HR Directors, CFOs, and C-level decision-makers at companies who care about their employees' wellbeing
- Act as the eyes and ears of the company in KSA — feeding market intelligence, prospect feedback, and local insights back to the product and strategy teams
- Shape the sales function in KSA — setting the rituals, tools, and standards that future teammates will build on
- Evangelize Alan's approach in the market, positioning Alan as a trusted and innovative health partner for Saudi employers
- Contribute to Alan globally — leveraging and enriching the playbooks built in France, Belgium, Spain, and Canada
⭐ IS IT YOU WE’RE LOOKING FOR?
You’ll be a great fit if you:
- Are currently allowed to work legally for any employer in KSA, based in or willing to relocate to Riyadh
- Have Saudi citizenship
- Have 5+ years of B2B sales experience, ideally in the tech or SaaS space (you are familiar with product demos, discovery frameworks, complex deal cycles)
- Have demonstrated the ability to prospect, close, and build — not just manage existing accounts
- Are highly autonomous — you thrive in ambiguous, fast-moving environments and don't need a fully built machine to be effective
- Have native or fluent Arabic
- Have strong written and verbal communication skills in English
- Are analytical, organized, and rigorous — you manage your pipeline with precision
- Have empathy — you genuinely care about understanding and solving the problems of the companies and people you work with
- Are not driven primarily by commissions — you are motivated by impact, ownership, and long-term value creation
For this opportunity, we are aiming to hire within the C1-D level range https://alan.com/en/careers/a/salary-equity.
If you're still wondering whether this could be the best move for you, take a look at this article https://www.linkedin.com/pulse/sept-ans-chez-alan-pourquoi-je-nai-jamais-%25C3%25A9t%25C3%25A9-aussi-lucie-leflour-gwpce/ from Lucie Leflour, our Sales Lead in France.
EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Competitive base salary — above market, no commission model. We believe in paying well and trusting people to do great work
- Meaningful equity — you are building this from scratch, and you should share in what you create
- A world-class team to lean on — you won't be alone. You'll have the full support of Alan's international sales, product, and operations teams
- Alan's health coverage (of course 😊)
- The tools to do your best work — MacBook, the best software, and an environment built for focus
- Real ownership and impact — you are not a cog in a machine. You are the machine.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: GE
Workplace: remote
Overview:
SOFTSWISS continues to expand the team and is looking for a Support Manager -Junior. We need a true and accomplished professional who shares our culture and values.
About Product:
The SOFTSWISS Game Aggregator is a high-load casino games API platform that connects operator platforms to multiple remote game servers via a single integration.
Behind the product is a team of engineers, DevOps specialists, integration experts, account managers, and partnership professionals who ensure reliable, secure, and scalable operations for operators worldwide. You’ll solve complex technical challenges and help power one of the industry’s leading aggregation platforms.
Purpose of the role:
You will provide reliable first-line support and operational monitoring to ensure stable performance of the gaming infrastructure and timely resolution of client requests across internal and partner systems.
Key responsibilities:
Processing requests from clients in Jira helpdesk system
Performance maintenance of the gaming infrastructure
Interaction with associated departments and partners’ helpdesk systems
Working on a schedule 2/2/3 from 5 am to 5 pm/9 am to 9 pm (GMT+3) or 5/2 from 10 am to 7 pm (GMT+3) – depending on Team current needs
Required Experience:
Higher or incomplete higher education / technical education is an advantage
B2+ level of English
B2+ level of Russian
Work experience in support of helpdesk systems is desirable
Nice to have:
Technical support experience (the second line)
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
УдалённоjuniorГрузия; Working on a schedule 2/2/3 from 5 am to 5 pm/9 am to 9 pm (GMT+3) or 5/2 from 10 am to 7 pm (GMT+3) – depending on Team current needs
Location: Uganda
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Job Title:
Associate Field Manager - External Relations
Location:
Uganda
Reports to:
Senior Manager External Relations
Contract:
Fixed contract (possibility of extension subject to funding and performance)
Overview
The Associate Field Manager - External Relations will own and execute GiveDirectly’s routine external relations at the district and community level across assigned areas of operation. The role will build trusted working relationships with district political and technical-administrative leaders; relevant security and NGO coordination structures; subcounty and parish officials; community leaders and recipients. Working closely with Field Management and the Senior Manager External Relations, the role will communicate program information, coordinate local engagement and reporting, track commitments and acceptance, identify and address relationship, compliance, safeguarding and operational risks. The role will support barazas and will promptly escalate sensitive, high-risk or national-level issues through the appropriate channels.
Responsibilities
District and community engagement
Own day-to-day engagement with district stakeholders in assigned areas, building constructive relationships with district political leaders, technical-administrative offices, subcounty and parish officials, community leaders and relevant coordination structures.
Explain GiveDirectly’s program objectives, eligibility and targeting approach, activities, timelines and feedback channels accurately; support Field teams to plan and deliver inclusive community barazas.
Maintain a current district stakeholder register and practical engagement plans; track relationship health, agreed actions and follow-up with relevant Field Manager(s) and the Senior Manager External Relations.
Represent GiveDirectly at routine district and community meetings. Coordinate preparation with Field Management and refer senior, sensitive or high-risk engagements to the Senior Manager External Relations.
Coordinate with Field Managers on agreed local actions and maintain consistent engagement across field teams.
Flag gaps in local engagement or compliance and agree corrective follow-up with the responsible team.
Local coordination, information and risk
Share timely, consistent program updates with district and community stakeholders, and relay relevant questions, concerns and recommendations to GiveDirectly teams.
Help Field teams understand and follow applicable government guidance, local approvals, reporting requirements and agreed protocols; coordinate with relevant district offices and NGO monitoring structures as appropriate.
Monitor community acceptance, emerging tensions and external relations risks with Field Management and the Senior Manager External Relations; recommend practical mitigations and promptly escalate security, legal, safeguarding or reputational concerns.
Oversee the engagements and relationships between the field teams and district focal point persons.
Reporting and records
Provide the Senior Manager External Relations with at least monthly updates on engagement, community acceptance, commitments, risks and recommended follow-up.
Track district reporting and commitments, coordinate timely submissions with the responsible program teams, and maintain clear records of meetings, correspondence and agreed actions.
Share material district and community feedback, issues and recommendations with the relevant GiveDirectly teams, and communicate approved responses back to local stakeholders.
Maintain accurate, accessible district external relations records and stakeholder information, following GiveDirectly’s data protection and information-handling requirements.
Support district-level compliance with applicable NGO Bureau and Government of Uganda requirements, escalating questions that need senior or legal guidance.
Where assigned, coordinate the collection of accurate recipient stories with Field teams, ensuring informed consent, privacy and safeguarding requirements are followed.
Qualities we’re hiring for
An individual with:
A commitment to advancing GiveDirectly’s impact through respectful, accountable relationships with government, community stakeholders and recipients.
A strong drive to take ownership of district and community engagements and reliably follow through on agreed actions.
A desire to work in a fast-paced team and adapt to changing field priorities.
Qualifications
University degree in a relevant field.
Experience implementing engagement plans and coordinating work across teams.
Demonstrated ability to build and maintain relationships with government, community or civil-society stakeholders; experience in the development or NGO sector is an advantage.
Experience working with public-sector or community stakeholders in a field setting is an advantage.
Clear, respectful oral communication and strong written English for concise updates, meeting records and correspondence;
Strong organisation and follow-through, including the ability to maintain accurate records and manage competing field priorities.
Sound judgment, discretion and initiative; able to work constructively in changing field conditions and escalate concerns appropriately.
Ability to assess local information, identify emerging issues and contribute practical recommendations.
Resourceful and self-directed, while working collaboratively with Field Management and the External Relations team.
Fluency in English, spoken and written, is essential; ability to speak local Ugandan languages is an advantage.
Alignment with GiveDirectly’s values and commitment to safeguarding recipients.
This is a fixed term, field based role. Applications will be handled on a rolling basis.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You'll build and lead the regional team of product Subject Matter Experts who win GitLab's most complex opportunities. Your team covers four product groups: Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. You'll partner with regional sales leadership to decide where SMEs go, coach your team to technical wins, and make sure every engagement leaves the Account team stronger. This is a player-coach role. You'll stay close to the technology and step into critical deals yourself.
What you'll do
Hire, develop and retain a regional team of SMEs across four product groups, with a clear growth path for each person.
Run the regional engagement model with Account SA and Post-Sales leaders. Keep triage fast, coverage focused on the top opportunities, and the line between Account SA and SME ownership clear.
Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product-category plans.
Review SME coverage weekly against the regional pipeline. Move capacity to where product-category commit and consumption are at risk.
Step into strategic deals as an executive technical sponsor when the opportunity calls for it.
Coach SMEs on PoV design, executive storytelling and competitive positioning. Hold a high bar for technical quality.
Keep engagement and outcome data accurate in Salesforce so the team's impact is visible and measurable.
Work with your peer regional managers and the Senior Director on shared assets, enablement programs and a consistent global playbook.
Bring regional customer and competitive signals to Product and Engineering through the Senior Director.
Build a team culture of trust, ownership and learning. Celebrate wins openly and treat misses as data.
What you'll bring
5+ Years experience leading technical pre-sales, solutions architecture or consulting, including time leading teams of technical individual contributors.
Hands-on depth in at least one of the four product groups, and enough breadth to coach across all four, including working fluency with AI-assisted development.
A record of hiring and developing high-performing technical specialists or SAs.
Experience partnering with sales leaders on enterprise forecasts, deal strategy and territory planning.
Comfort with data. You can show how your team moves win rates, cycle times and consumption.
Strong executive presence with customers and internal leaders.
Experience leading through change, with clear and steady communication.
Experience running an overlay or specialist team, or launching a new team or product category.
Ability to travel at least 25%
How you'll be measured
Regional product-category commit attainment and consumption growth.
Technical win rate, PoV conversion and time to production use on SME-engaged opportunities.
SME coverage of the top 10% of regional opportunities, and lead time from request to engagement.
Account SA satisfaction with SME support.
Team hiring, ramp time, engagement and retention.
EAP Participation Rates for your given geography
#LI-CM1
About the team
SMEs are part of GitLab's Solutions Architecture team, a trusted technical partner for the field. The SME organization brings the deepest product expertise to GitLab's most complex opportunities, scales that expertise into the Account SA team, and carries customer feedback into product direction, enablement and value messaging. The team is distributed and all-remote.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
The delivery department is responsible for all customer new and extended deployments and manages all operational activities that relate with the stability of the processing of Aidoc products.
As a Technical Support Engineer, you will be responsible for providing excellent support for our globally-based clients. The team gets requests from our clients via different communication channels, works on the triage, provides high-quality responses, and escalates complicated requests in the production environment.
Responsibilities:
Working to resolve all escalated incoming client issues by phone, email within defined SLAs
Filtering support tickets, prioritizing and escalating the most impactful, complex issues, and managing them directly with the engineering teams
Documenting issue statuses and providing updates to management.
Developing, documenting, and maintaining standard operating procedures, best practices, and customer service guidelines with the global Support department
Enabling the global Support department and being a focal point for knowledge transfer within the department
Handling proactive alerts and coordinating production incidents, both resolving issues independently and handling communication with relevant development teams.
Requirements:
3+ years of experience in technical support
Knowledge and experience with SQL
Experience in navigating complex support scenarios
Customer-oriented and exceptional interpersonal skills
Excellent analytical and problem-solving skills
Self-starter, experience within a start-up environment
Experience working cross-functionally with product and engineering to escalate issues and thoroughly document expected behavior, current behavior and steps to replicate
Experience working with PagerDuty, Salesforce, Slack.
Working at Aidoc:
Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
УдалённоseniorGE; PL
ГибридLondon, United Kingdom
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorLondon, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоseniorArgentina; Poland; Brazil; Colombia; Manage the ticket queue across time zones, help set and meet service levels, and mentor junior support staff; Experience supporting a remote, international workforce across multiple time zones including hardware logistics
УдалённоUnited Kingdom; London Office; You'll manage a full requisition load, move fast, and close strong candidates in a competitive market, with Software Engineering roles among your key hires