Location: India
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
About GalaxyOne:
GalaxyOne is designed for individual investors who want the best of both traditional and digital markets. Its core offerings include competitive yield on cash deposits for U.S.-based individual investors and 8.00% yield through Galaxy Premium Yield for U.S. accredited investors, as well as seamless access to crypto and equities trading and the ability to reinvest earned interest into bitcoin or other supported crypto, all in one precision-built platform. GalaxyOne, backed by Galaxy Digital Inc (NASDAQ/TSX: GLXY), benefits from the firm's proven financial expertise, risk management and white-glove client service. Additional information about GalaxyOne is available at
galaxy.app
and you can learn even more here: "
The Launch of GalaxyOne with Zac Prince
" and "
GalaxyOne on FOX Business
."
Who You Are:
This role is a Senior Back End Developer (
Lending/Commercial)
for an exciting new business initiative at Galaxy. In this position, you’ll design, develop, and optimize robust, scalable software back end that powers our web and mobile applications for a new product offering. You will join a team of back-end developers, ensuring the reliability, security, and performance of our platforms while collaborating with front-end, product, and infrastructure teams. Your expertise will help drive the architecture of our product offerings, supporting Galaxy’s mission to innovate in the crypto economy.
This role is office-based and candidates must be based in
Mumbai, India
, to qualify.
What You’ll Do:
Design, develop, and maintain high-performance back-end systems, APIs, and databases that support the business’s web and mobile applications.
Help foster a culture of technical excellence, collaboration, and continuous learning.
Collaborate with front-end developers, product managers, and DevOps teams to ensure seamless integration and delivery of features and services.
Architect scalable, secure, and efficient server-side solutions that meet fintech industry standards and handle high transaction volumes.
Implement best practices for code quality, testing, and deployment, including code reviews and automated testing frameworks.
Stay current with emerging technologies and trends in back-end development, blockchain, and fintech to recommend innovative improvements.
What We’re Looking For:
Bachelor’s degree in computer science, engineering, or a related field (or equivalent experience).
7+ years of experience in back-end development, with at least 2 years in a senior role.
Hands-on development experience in Node, Express, TypeScript and related frameworks like Nest.js to build REST API's and other services.
Strong experience with SQL and some exposure to NoSQL is nice to have.
Experience with Microservices and Event based architecture.
Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization tools (e.g., Docker, Kubernetes)
Experience in using Caching and Messaging Queues like Kafka.
Experience using Postman and Git / Bitbucket.
Bonus Points:
Prior experience working in a startup, taking a product from zero to one.
Experience in financial markets or brokerages.
What We Offer:
Competitive base salary and discretionary bonus
Competitive paid time off
Company-paid health and protective benefits for employees and their eligible dependents
Free virtual coaching sessions through Headspace
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
*Benefits may vary depending on location.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
seniorIndia; This role is office-based and candidates must be based in
Location: Al Hofuf, Saudi Arabia; Buqayq, Saudi Arabia; Al Jubail, Saudi Arabia; Dammam, Saudi Arabia
We are looking for a Maintenance Planner for a prestigious opportunity in the Oil & Gas sector in
Saudi Arabia
. As a Maintenance Planner, you will play a crucial role in ensuring the efficient operation and reliability of equipment through effective maintenance planning and scheduling.
Your expertise will contribute to minimizing downtime and optimizing the maintenance processes, ensuring adherence to the highest safety standards.
Key Responsibilities:
Plan, schedule, and coordinate maintenance and shutdown activities.
Develop detailed job plans, resource allocation, and timelines.
Ensure maintenance plans align with operational and safety standards.
Utilize SAP or equivalent ERP systems for maintenance planning and reporting.
Collaborate with operations, maintenance, and procurement teams to ensure smooth execution.
Qualifications & Experience:
Bachelor’s Degree in Mechanical Engineering
(or related diploma).
Certification in Planning and Scheduling
(CPSP or equivalent).
Proven
experience in maintenance and shutdown planning
.
Proficiency in SAP
or similar ERP systems.
Experience in
oil & gas or petrochemical
industries preferred.
Strong
MS Office
skills (Excel, Word, PowerPoint).
Good knowledge of
data analytics tools
(Power BI, Tableau) is an advantage.
Fluent in English
; Arabic is a plus.
Willing to work
rotating shifts
, including nights and weekends.
Key Skills:
Strong analytical and problem-solving abilities.
Excellent communication and teamwork skills.
Attention to detail and ability to manage multiple priorities.
Al Hofuf, Saudi Arabia; Buqayq, Saudi Arabia; Al Jubail, Saudi Arabia; Dammam, Saudi Arabia
Location: Dhahran, Saudi Arabia
Eram Talent is seeking a knowledgeable Technical Construction Advisor to join our Advisory Services team. In this role, you will provide expert guidance and support to clients throughout the construction process, ensuring that projects are executed efficiently and effectively. As a Technical Construction Advisor, you will leverage your extensive experience in the construction industry to advise on best practices, technical specifications, and regulatory compliance. The selected resource will provide advisory support across construction project design, delivery, and execution for institutional-grade logistics facilities. The expected commitment is 2–3 days per week over a 12-month period.
Responsibilities:
Oversight and guidance throughout warehouse construction projects
Technical review and recommendations during design and execution
Advisory on turnkey construction design, procurement, and contracts
Guidance related to 3PL operator requirements and operational efficiencies
Provide technical advice and support on construction projects, ensuring adherence to best practices and standards.
Evaluate project plans, specifications, and designs to identify potential issues and recommend improvements.
Conduct site visits to assess construction progress and compliance with technical requirements.
Prepare technical reports and documentation to support project decision-making.
Requirements
Bachelor's degree in Engineering or a related field.
15–20 years of experience in the design and delivery of institutional grade-A logistics facilities across EMEA and the GCC
Strong knowledge of utilities, infrastructure, sustainability initiatives, and ESG compliance
Proven experience working with turnkey construction design and contract structures
Previous exposure to major 3PL operators, understanding their operational standards and facility requirements
Excellent communication and interpersonal skills.
Ability to work collaboratively with diverse teams and stakeholders.
Strong problem-solving skills and attention to detail.
Familiarity with project management methodologies is an advantage.
Dhahran, Saudi Arabia
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Location: Dhahran, Saudi Arabia; Mumbai, India; Delhi, India
Eram Talent is actively seeking a knowledgeable and experienced Project Engineer (EPC) to join our team for a prominent company within the Engineering, Procurement, and Construction (EPC) sector. The ideal candidate will be responsible for managing and overseeing projects through all phases of the EPC process. This role will involve ensuring that projects are delivered on time, within budget, and in compliance with quality and safety standards.
As part of ERAM Group, E-Talent is an independent Talent Acquisition Consultancy committed to connecting top-tier professionals with outstanding opportunities across various domains including Engineering, Oil & Gas, Infrastructure, and Construction. This is an exciting opportunity for an ambitious engineer to drive impactful projects within a dynamic environment.
Responsibilities
1. Technology and Engineering Management
1.1 Assist the Project Manager in reviewing project basic engineering design documents, ensuring full compliance with Saudi Aramco design standards (e.g., SAES, SAMSS, SABP) and project specifications.
1.2 Coordinate design work across various disciplines (Process, Piping, Mechanical, Electrical, Instrumentation, Civil, etc.), chair or participate in key technical coordination meetings, and resolve interface conflicts and technical challenges during the design phase.
1.3 Manage the flow, approval, and archiving of project technical documents, ensuring the accuracy and completeness of all engineering deliverables.
1.4 Lead or participate in the technical evaluation of Technical Queries (TQs), Material Substitution Requests (SRM), and Change Requests (CRs), and follow up on the Saudi Aramco approval process.
2. Procurement and Supplier Coordination
2.1 Provide technical support to assist in the preparation of procurement technical specifications for key equipment and materials.
2.2 Participate in the technical bid evaluation of key suppliers.
2.3 Review technical documents submitted by suppliers (such as drawings, data sheets, calculation reports, ITP), ensuring they meet project requirements.
2.4 Coordinate the resolution of any technical issues arising during equipment manufacturing.
3. Construction and Pre-Commissioning Support
3.1 Provide comprehensive technical support to field construction, resolving technical challenges encountered during construction.
3.2 Review the technical feasibility of Construction Method Statements.
3.3 Manage engineering changes within the project scope, assess the impact of changes on cost, schedule, and technology, and strictly adhere to the change management process.
3.4 Participate in onsite system Mechanical Completion checks, ensuring installation work conforms to design intent and specifications.
3.5 Support pre-commissioning and commissioning activities by providing necessary technical documents and guidance.
4. Planning, Scheduling, and Reporting
4.1 Assist the Project Manager in developing and controlling the project's engineering schedule.
4.2 Prepare and submit weekly/monthly engineering technical progress reports to the Project Manager and the client (Saudi Aramco).
4.3 Identify and assess project technical risks and propose mitigation measures.
5. Compliance and Standards
5.1 Ensure all engineering activities strictly comply with Saudi Aramco's Health, Safety, and Environment (HSE) policies and procedures.
5.2 Ensure the entire project process conforms to Saudi Aramco's Quality Management System requirements.
6. Communication and Coordination
6.1 Act as one of the primary points of contact for daily technical communication with the client's (Saudi Aramco) engineers.
6.2 Effectively coordinate work between the internal design team, procurement team, construction team, and subcontractors.
Requirements
1. Education and Professional Qualifications
Bachelor's degree or higher, majoring in Petroleum Engineering, Chemical Engineering, Mechanical Engineering, or a related engineering field.
Possession of PMP (Project Management Professional), Chartered Engineer, or equivalent certification is preferred.
2. Work Experience
2.1 Minimum 8-10 years of project engineering experience in the oil, gas, or petrochemical industry, including at least 5 years in a Project Engineer or similar technical coordination role on large-scale Saudi Aramco petrochemical EPC projects.
In-depth understanding and practical experience with Saudi Aramco standards, processes, and culture are required.
2.2 Project experience in oil-gas separation, production enhancement, gathering and distribution stations, or similar upstream/midstream facilities is preferred.
3. Knowledge and Skills
3.1 Proficiency in at least one core engineering discipline (e.g., Process, Piping, or Mechanical) and familiarity with the fundamentals of other related disciplines.
3.2 Thorough understanding of the project lifecycle, from conceptual design to mechanical completion and commissioning.
3.3 Familiarity with international engineering standards (e.g., ASME, API, ANSI, IEC) and Saudi Aramco-specific standards.
3.4 Proficient in MS Office (especially Word, Excel, PowerPoint).
3.5 Proficient in project management software (e.g., Primavera P6 or MS Project).
3.6 Familiarity with common engineering design software and document management systems (e.g., SPF, Aconex).
3.7 Fluent in both English and Arabic, with both languages serving as working languages.
4. Core Competencies and Personal Attributes
4.1 Ability to communicate clearly and effectively with technical experts, management, and clients.
4.2 Ability to analyze complex problems under pressure and propose practical solutions.
4.3 Ability to lead cross-functional teams in resolving technical issues, even in the absence of direct reporting lines.
4.4 Capable of managing multiple tasks and large volumes of technical information simultaneously.
4.5 Adaptability to fast-paced, high-demand project environments, and ability to navigate cultural differences and work challenges.
4.6 Strong sense of responsibility and commitment to achieving project goals.
Benefits
Job Location: Ningbo, China & Saudi Haradh
Contract Period: 1 to 3 years depending on the project and performance.
Visa: Business visa will be provided by the Client.
Location: San Francisco, CA | New York City, NY; San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's research teams are pushing the boundaries of AI safety and capability research, and they need exceptional tools to do their best work. As a Software Engineer on the Research Tools team, you'll build the infrastructure and applications that enable our researchers to iterate quickly, run complex experiments, and extract insights from frontier AI systems.
This role sits at the intersection of product thinking and full-stack engineering. You'll work directly with researchers and engineers to deeply understand their workflows, identify bottlenecks, and rapidly ship solutions that multiply their productivity. Whether you're building human feedback interfaces for model evaluation, creating platforms for experiment orchestration, or developing novel visualization tools for understanding model behavior, your work will directly accelerate our mission to build safe, reliable AI systems.
We're looking for someone who can operate with high agency in an ambiguous environment—someone who can be dropped into a research team, quickly develop domain expertise, and independently drive impactful projects from conception to delivery.
No ML or Research experience is required
Responsibilities
Build and maintain full-stack applications and infrastructure that researchers use daily to conduct experiments, collect feedback, and analyze results
Partner closely with research teams to understand their workflows, pain points, and requirements, translating these into technical solutions
Design intuitive interfaces and abstractions that make complex research tasks accessible and efficient
Create reusable platforms and tools that accelerate the development of new research applications
Rapidly prototype and iterate on solutions, gathering feedback from users and refining based on real-world usage
Take ownership of complete product areas, from understanding user needs through design, implementation, and ongoing iteration
Contribute to technical strategy and architectural decisions for research tooling
Mentor other engineers and help establish best practices for research application development
You may be a good fit if you
Have 5+ years of software engineering experience with a strong focus on full-stack development
Excel at rapid iteration and shipping—you can move from concept to working prototype quickly
Have experience building tools, platforms, or infrastructure for technical users (engineers, researchers, data scientists, analysts, etc.)
Demonstrate high agency and ability to operate independently in ambiguous environments
Can quickly develop deep understanding of complex technical domains
Have strong product instincts and can identify the right problems to solve
Are proficient with modern web technologies (React, TypeScript, Python, etc.)
Have a track record of building user-facing applications that are actually used and loved by their target audience
Communicate effectively with both technical and non-technical stakeholders
Care about the societal impacts of your work and are motivated by Anthropic's mission
Strong candidates may also have
Experience building research tools, scientific software, or experimentation platforms
Background in machine learning, AI research, or working closely with ML researchers
Founded or been an early engineer at a startup, particularly one focused on developer or researcher tools
Built open-source tools or platforms with active user communities
Experience with data visualization, interactive interfaces, or novel interaction paradigms
Contributed to engineering platforms or internal tooling at scale (similar to Heroku, Vercel, or other platform-as-a-service products)
Experience leveraging AI/LLMs to build more powerful or efficient tools
Previous work in creative tools, artist tools, or other domains requiring deep user empathy
Domain knowledge in areas like human-computer interaction, systems safety, or AI alignment
Representative projects
Building interfaces for collecting and managing human feedback on model outputs at scale
Creating experiment orchestration platforms that make it easy to launch, monitor, and analyze complex research runs
Developing visualization tools that help researchers understand model behavior and identify failure modes
Designing reusable components and frameworks that enable rapid development of new research applications
Building sandboxed execution environments for safely running AI-generated code
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain
Müller's Solutions is looking for an enthusiastic BMC Helix Support / Technical Support Analyst to join our remote team. In this vital role, you will deliver superior technical support to our clients using BMC Helix, assisting them with troubleshooting and resolving various technical challenges related to the software. This position requires a proactive approach in providing solutions while ensuring a high level of customer satisfaction.
Key Responsibilities:
Provide efficient first-level technical assistance to clients using BMC Helix, addressing and resolving inquiries promptly.
Troubleshoot issues related to BMC Helix, including installation, configuration, and operational challenges.
Guide clients through the implementation process, ensuring effective usage of the BMC Helix platform.
Document technical problems and solutions systematically to build a robust knowledge base for future reference.
Collaborate with product teams to communicate customer feedback and assist in routine software updates.
Participate in training sessions and webinars to educate users on best practices within the BMC Helix environment.
Contribute to process improvement initiatives that enhance customer support experiences.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or related discipline.
Minimum of 2 years of technical support experience, ideally within a software or IT service environment.
In-depth knowledge of BMC Helix and experience with ticketing systems.
Strong analytical and troubleshooting skills, with attention to detail.
Excellent verbal and written communication abilities to convey complex information clearly.
Ability to work independently in a remote setup while managing efficiency and productivity.
Customer-oriented mindset with a dedication to exceeding client expectations.
Preferred Qualifications:
Experience in ITIL frameworks or IT service management processes.
Familiarity with other IT service management tools and methodologies.
Prior experience in a remote technical support role.
Relevant certifications in BMC Helix or IT support services are a plus.
Capability to prioritize tasks effectively and work under minimal supervision.
Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain
Müller's Solutions is looking for a talented BMC Helix Integration / Automation Specialist to join our dynamic team remotely. In this pivotal role, you will be tasked with creating and implementing automation solutions using BMC Helix integration tools. Your contributions will be essential in streamlining operations and enhancing client satisfaction through effective integration strategies.
Key Responsibilities:
Develop and implement integration solutions utilizing BMC Helix to facilitate smooth data exchanges across various applications.
Create automation workflows aimed at improving operational efficiencies and reducing manual tasks.
Engage with clients to understand their unique requirements and translate these into technical specifications for integration.
Perform ongoing monitoring and troubleshooting of integration systems to ensure continuous improvement and reliability.
Document and maintain detailed records of integration processes, workflows, and operational guidelines.
Keep abreast of new features and best practices related to BMC Helix and integration technologies.
Requirements
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related discipline.
3+ years of experience in integration or automation roles, specifically with BMC Helix.
Comprehensive understanding of integration frameworks, methodologies, and tools.
Proven experience in creating automation scripts and workflows.
Proficiency in programming languages such as Python, Java, or equivalent.
Familiarity with RESTful APIs, web services, and data exchange protocols.
Strong analytical, troubleshooting, and problem-solving capabilities.
Exceptional communication skills to collaborate effectively with clients and team members.
A self-starter who can work independently and manage multiple tasks effectively in a remote setting.
Experience with cloud services and platforms is advantageous.
Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain
Müller's Solutions is looking for a talented BMC Helix Developer to join our dynamic team remotely. In this position, you will focus on the design, development, and enhancement of applications within the BMC Helix framework to address our clients' unique business challenges. Your expertise will drive the customization and optimization of Helix solutions, ensuring seamless integration and user experience.
Key Responsibilities:
Develop, configure, and maintain applications on the BMC Helix platform.
Collaborate with business analysts to gather and translate requirements into functional solutions.
Customize Helix functionalities to improve performance and user engagement.
Conduct testing and debugging to ensure high-quality deliverables.
Participate in code reviews and contribute to best practice discussions within the team.
Document development processes and application designs for future reference.
Keep up-to-date with the latest updates in BMC Helix and relevant technologies.
Requirements
Requirements:
Bachelor's degree in Computer Science, Software Development, or a related discipline.
Proven experience with BMC Helix or similar IT service management tools.
Strong knowledge of programming languages such as Java, C#, or Python.
Understanding of RESTful APIs and service-oriented architecture.
Experience with database management systems, including SQL databases.
Proficiency in version control systems like Git.
Ability to work collaboratively in a remote team environment.
Strong analytical skills with a problem-solving mindset.
Preferred Qualifications:
Certification in BMC Helix development or related IT certifications.
Familiarity with Agile methodologies and DevOps practices.
Experience in system performance tuning and optimization techniques.
Excellent communication skills and the ability to interact with various stakeholders.
Location: Madrid, Spain; Paris, France; Berlin, Germany; Lisbon, Portugal; Rome, Italy
As a BMC Helix Administrator (Remote) at Müller’s Solutions, you will play a vital role in maintaining and optimizing our BMC Helix environments. This remote position requires extensive knowledge of the BMC Helix platform, where you will be responsible for administering system configurations, managing user access, and ensuring high availability of our service management processes. You will collaborate with technical teams and stakeholders to implement best practices and streamline operations.
Key Responsibilities:
Administer BMC Helix applications, including workflows, dashboards, and reports, ensuring optimal performance and reliability.
Monitor system health and performance, proactively identifying and resolving issues to minimize downtime.
Provide technical support and training to end-users, facilitating the effective use of the platform.
Manage system upgrades, patches, and configuration changes in collaboration with cross-functional teams.
Document system configurations, maintenance procedures, and best practices for future reference.
Analyze system functionalities and stakeholder needs to recommend enhancements and improvements.
Stay up-to-date on BMC Helix developments and contribute to the continuous improvement of our IT service management solutions.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3-5 years of experience in administering BMC Helix or similar IT Service Management platforms.
Strong knowledge of BMC Helix architecture, components, and administration.
Experience with incident, problem, and change management workflows within BMC Helix.
Excellent problem-solving skills and the ability to work independently in a remote setting.
Strong communication skills to collaborate effectively with remote teams and stakeholders.
BMC certifications or relevant training in ITSM are a plus.
Preferred Qualifications:
Familiarity with scripting languages for automation (e.g., Python, Ruby).
Understanding of Agile methodologies and experience in an Agile environment.
Experience with integration of BMC Helix with other enterprise applications.
Proven ability to mentor and train junior staff.
Proactive approach to system optimization and user support.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
When you see what modern language models are capable of, do you wonder, "How do these things work? How can we trust them?"
The Interpretability team at Anthropic is working to reverse-engineer how trained models work because we believe that a mechanistic understanding is the most robust way to make advanced systems safe.
Think of us as doing "neuroscience" of neural networks using "microscopes" we build - or reverse-engineering neural networks like binary programs.
More resources to learn about our work:
Our research blog
- covering advances including
Monosemantic Features
and
Circuits
An Introduction to Interpretability
from our research lead,
Chris Olah
The Urgency of Interpretability
from CEO Dario Amodei
Engineering Challenges Scaling Interpretability
- directly relevant to this role
60 Minutes
segment - Around 8:07, see a demo of tooling our team built
New Yorker
article - what it's like to work on one of AI's hardest open problems
Even if you haven’t worked on interpretability before, the infrastructure expertise is similar to what's needed across the lifecycle of a production language model:
Pretraining: Training dictionary learning models looks a lot like model pretraining - creating stable, performant training jobs for massively parameterized models across thousands of chips
Inference: Interp runs a customized inference stack. Day-to-day analysis requires services that allow editing a model's internal activations mid-forward-pass - for example, adding a "steering vector"
Performance: Like all LLM work, we push up against the limits of hardware and software. Rather than squeezing the last 0.1%, we are focused on finding bottlenecks, fixing them and moving ahead given rapidly evolving research and safety mission
The science keeps scaling - and it's now applied directly in
safety audits
on frontier models, with real deadlines. As our research has matured, engineering and infrastructure have become a bottleneck. Your work will have a direct impact on one of the most important open problems in AI.
Responsibilities:
Build and maintain the specialized inference and training infrastructure that powers interpretability research - including instrumented forward/backward passes, activation extraction, and steering vector application
Resolve scaling and efficiency bottlenecks through profiling, optimization, and close collaboration with peer infrastructure teams
Design tools, abstractions, and platforms that enable researchers to rapidly experiment without hitting engineering barriers
Help bring interpretability research into production safety audits - with real deadlines and high reliability expectations
Work across the stack - from model internals and accelerator-level optimization to user-facing research tooling
You may be a good fit if you:
Have 5-10+ years of experience building software
Are highly proficient in at least one programming language (e.g., Python, Rust, Go, Java) and productive with Python
Are extremely curious about unfamiliar domains; can quickly learn and put that knowledge to work, e.g. diving into new layers of the stack to find bottlenecks
Have a strong ability to prioritize the most impactful work and are comfortable operating with ambiguity and questioning assumptions
Prefer fast-moving collaborative projects to extensive solo efforts
Are curious about interpretability research and its role in AI safety (though no research experience is required!)
Care about the societal impacts and ethics of your work
Are comfortable working closely with researchers, translating research needs into engineering solutions.
Strong candidates may also have experience with:
Optimizing the performance of large-scale distributed systems
Language modeling fundamentals with transformers
High Performance LLM optimization: memory management, compute efficiency, parallelism strategies, inference throughput optimization
Working hands-on in a mainstream ML stack - PyTorch/CUDA on GPUs or JAX/XLA on TPUs
Collaborating closely with researchers and building tooling to support research teams; or directly performed research with complex engineering challenges
Representative Projects:
Building
Garcon
, a tool that allows researchers to easily instrument LLMs to extract internal activations
Designing and optimizing a pipeline to efficiently collect petabytes of transformer activations and shuffle them
Profiling and optimizing ML training jobs, including multi-GPU parallelism and memory optimization
Building a steered inference system that applies targeted interventions to model internals at scale (conceptually similar to
Golden Gate Claude
but for safety research)
Role Specific Location Policy:
This role is based in the San Francisco office; however, we are open to considering exceptional candidates for remote work on a case-by-case basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$315,000
—
$560,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring engineering leaders to work across the breadth of our Ubuntu Engineering organisation - leaders who care deeply for quality, performance and resilience in software, and have a proven track record for building, nurturing and developing high performing engineering teams.
This leadership track includes roles for managers and Senior+ engineers alike. At Canonical, managers are expected to stay technical and close to the code, and our Senior+ engineers lead and develop software projects, as well as the processes and people around them.
Our teams integrate the freshest open source software, provide robust upgrade paths and engineer the future of Ubuntu. Ubuntu is not just the world’s most deployed open source operating system, it's a platform that enables innovation for millions of users across the globe. Our community represents the full breadth of the developer experience; from students, hobbyists and freelancers to high performance engineering and creative teams in corporate and academic environments.
The four key teams that ship Ubuntu are the
Foundations
: maintaining foundational software: architectures, package managers, compilers, toolchains, bootloaders, filesystems and core utilities
Server:
leading the design, evolution and future of our Ubuntu Server distribution
Desktop:
driving Ubuntu Desktop, our future immutable desktop: Ubuntu Core Desktop, WSL, gaming technology, and a suite of modern applications for the desktop crafted with Flutter
Debcrafters:
a new team responsible for the forward movement, maintenance and overall health of the Ubuntu archive: one of the most abundant repositories of open source software available today
You'll be accountable for your technical roadmap, and responsible for your team: helping them grow as engineers, do important and satisfying work, and have a great time while doing it. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution
At Canonical, you will have the opportunity to engage with and contribute to the broader open source community. We're looking for individuals who can help build a thriving community and contribute with enthusiasm and precision to a broad range of technologies
Location
: We have remote roles open in every time zone.
The role entails
Based on the first round of interviews, we identify specific teams where you might be an excellent fit and conduct second-round interviews with those teams. Our leads are:
Leading their teams in elevating the Linux developer and user experience
Designing, building and shipping high quality, performant software in Rust, Go and Python
Demonstrating sound engineering principles through architecture, development and code reviews
Taking responsibility for planning, estimation and execution
Working with product management to define the vision and strategy for Ubuntu
Setting expectations with other engineering teams, senior management, and external stakeholders
Offering coaching, mentoring, technical feedback and hands-on career development
Contributing to upstream and neighboring open source projects
Optimizing the distribution for performance, reliability, and security
Debugging complex system-level issues and delivering robust solutions
Authoring and improving technical and community documentation
What we are looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Ability to drive and deliver technical work streams going above and beyond expectations
Lead and coach others to deliver exceptional engineering work
A demonstrated passion for open source software
Significant experience with Rust, Go, Python, Flutter or C/C++
Professional written and spoken English
Excellent communication and interpersonal skills
Result-oriented, with a personal drive to meet commitments
Ability to travel twice a year, for company events up to two weeks each
Nice-to-have skills
Experience contributing to or leading open source projects
Experience with Linux distributions/distribution engineering
Experience with software packaging and distribution mechanisms
Performance or Security Engineering experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring engineers to work across the breadth of our Ubuntu Engineering organisation - engineers who care deeply for quality, performance and resilience in software, engineers who are just as comfortable with designing and engineering new software as they are with packaging, integrating, testing and shipping the incredible catalog of open source software provided by the Ubuntu repositories.
Our engineers integrate the freshest open source software, provide robust upgrade paths and engineer the future of Ubuntu. Ubuntu is not just the world’s most deployed open source operating system, it's a platform that enables innovation for millions of users across the globe. Our community represents the full breadth of the developer experience; from students, hobbyists and freelancers to high performance engineering and creative teams in corporate and academic environments.
The four key teams that ship Ubuntu are:
Foundations
: maintaining foundational software: architectures, package managers, compilers, toolchains, bootloaders, filesystems and core utilities
Server:
leading the design, evolution and future of our Ubuntu Server distribution
Desktop:
driving Ubuntu Desktop, our future immutable desktop: Ubuntu Core Desktop, WSL, gaming technology, and a suite of modern applications for the desktop crafted with Flutter
Debcrafters:
a new team responsible for the forward movement, maintenance and overall health of the Ubuntu archive: one of the most abundant repositories of open source software available today
Bring your existing expertise and learn new skills by working on one of the most prolific pieces of open source software. As an engineer working on Ubuntu you could work on any or all of the following categories:
Development
: design, build and ship new foundational systems software and applications in Rust, Go, Flutter, and Python
Architecture
: engineer the integration of open source from boot firmware to cloud applications deployment
Packaging
: a combination of Debian and Snap packaging to ship software in the distribution
Automation
: build and maintain the machinery responsible for building, testing and shipping Ubuntu
Distro Engineering
: the maintenance and evolution of a Linux distribution and its repositories
This application track is suitable for those at the mid point in their career but perhaps not quite at the Manager/Lead level, with relevant skills to contribute to Ubuntu.
At Canonical, you will have the opportunity to engage with and contribute to the broader open source community. We're looking for individuals who can help build a thriving community and contribute with enthusiasm and precision to a broad range of technologies.
Location
: We have remote roles open in every time zone.
The role entails
Based on the first round of interviews, we identify specific teams where you might be an excellent fit and conduct second-round interviews with those teams. Our engineers are:
Designing, building and shipping software in Rust, Go and Python
Packaging, integrating, testing and uploading open source software to the Ubuntu repositories
Debugging system-level issues and delivering robust solutions
Authoring and improving technical and community documentation
Contributing to upstream and neighboring open source projects
Collaborating as part of a globally distributed team
Mentoring their colleagues to build skills and understanding
Developing and improving processes to more efficiently fulfill our goals
What we are looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
At least 2 to 4 years of professional software engineering experience post University
Drive and a track record of going above and beyond expectations
A demonstrated passion for open source software
Significant experience with Rust, Go, Python, Flutter or C/C++
Professional written and spoken English
Excellent communication and interpersonal skills
Ability to travel twice a year, for company events up to two weeks each
Nice-to-have skills
Experience with Linux distributions and distribution engineering
Experience with software packaging and distribution mechanisms
Understanding of build systems and toolchains, including for cross-compilation
Performance or Security Engineering experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring junior engineers to work across the breadth of our Ubuntu Engineering organisation - engineers who care deeply for quality, performance and resilience in software, engineers who are just as comfortable designing and engineering new software as they are packaging, integrating, testing and shipping the incredible catalog of open source software provided by the Ubuntu repositories.
Our engineers integrate the freshest open source software, provide robust upgrade paths and engineer the future of Ubuntu. Ubuntu is not just the world’s most deployed open source operating system, it's a platform that enables innovation for millions of users across the globe. Our community represents the full breadth of the developer experience; from students, hobbyists and freelancers to high performance engineering and creative teams in corporate and academic environments.
The four key teams that ship Ubuntu are
Foundations
: maintaining foundational software: architectures, package managers, compilers, toolchains, bootloaders, filesystems and core utilities
Server:
leading the design, evolution and future of our Ubuntu Server distribution
Desktop:
driving Ubuntu Desktop, our future immutable desktop: Ubuntu Core Desktop, WSL, gaming technology, and a suite of modern applications for the desktop crafted with Flutter
Debcrafters:
a new team responsible for the forward movement, maintenance and overall health of the Ubuntu archive: one of the most abundant repositories of open source software available today
Bring your existing expertise and learn new skills by working on one of the most prolific pieces of open source software. As an engineer working on Ubuntu you could work on any or all of the following categories:
Development
: design, build and ship new foundational systems software and applications in Rust, Go, Flutter, and Python
Architecture
: engineer the integration of open source from boot firmware to cloud applications deployment
Packaging
: a combination of Debian and Snap packaging to ship software in the distribution
Automation
: build and maintain the machinery responsible for building, testing and shipping Ubuntu
Distro Engineering
: the maintenance and evolution of a Linux distribution and its repositories
If you have skills in those areas, or you have other skills you believe could contribute to Ubuntu, and you're keen to get started building your career in open source, then this is the role for you. Our junior career path caters for both new graduates and early careers engineers.
At Canonical, you will have the opportunity to engage with and contribute to the broader open source community. We're looking for individuals who can help build a thriving community and contribute with enthusiasm and precision to a broad range of technologies.
Location
: We have remote roles open in every time zone.
The role entails
Based on the first round of interviews, we identify specific teams where you might be an excellent fit and conduct second-round interviews with those teams. Our engineers are:
Designing, building and shipping software in Rust, Go, Python and C/C++
Packaging, integrating, testing and uploading open source software to the Ubuntu repositories
Debugging issues, then designing and delivering robust solutions
Authoring and improving technical and community documentation
Contributing to upstream and neighboring open source projects
Collaborating as part of a globally distributed team
Continuously learning and progressing their technical and professional skills
What we are looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Drive and a track record of going above and beyond expectations
A passion for open source software
Experience with Rust, Go, Python, Flutter or C/C++
Professional written and spoken English
Excellent communication and interpersonal skills
Ability to travel twice a year, for company events up to two weeks each
Nice-to-have skills
Familiarity with Linux distributions
Familiarity with system debugging tools and techniques
Familiarity with automation tooling and CI/CD systems
Experience contributing to open source projects
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: New York City, NY; San Francisco, CA; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world, providing high-touch support to the businesses building on Claude. You’ll take the cases that need more than a help article: understanding how a customer has built on our platform (their integrations, their authentication and identity setup, their use of the models) and then investigating, diagnosing, and resolving their most complex technical needs. You’ll partner with engineers to get to the bottom of things, and with account teams to keep the customer’s trust while you do.
Additionally, you’ll help us identify and close gaps in our team’s technical knowledge, turning what you learn from each case into documentation, tooling, and product feedback so the whole team gets sharper. This is a role for someone who wants their technical depth to matter to real businesses, and who cares as much about how we systematically support customers at scale as about the case in front of them.
Responsibilities
Provide high-touch support to our most strategic customers, communicating clearly and empathetically with a wide range of user personas, context-switching between guiding an executive through an incident and providing critical product knowledge to an admin in need of help within the same hour
Serve as an escalation point for our most complex technical issues: reproducing customer issues, utilizing logs and traces, and providing solutions alongside engineers
Troubleshoot SSO, SAML, and OAuth authentication flows, and the integration surface where our products meet a customer’s infrastructure
Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale
Manage on-call tasks for high-urgency user issues with extreme ownership
Respond to user support cases with a variety of complexity, from questions from individuals to complex API debugging for large businesses
Become an expert in all Anthropic products, and delight in the hunt when something doesn’t behave as expected
Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products
Suggest and drive improvements to increase user satisfaction through support processes, as well as own initiatives that increase efficiency and drive down contact rates
Operate in ambiguity, making informed decisions even in never-before-seen situations
Prioritize critically and comfortably adapt to an ever-evolving product landscape
Minimum qualifications
Several years of technical product support experience at a high-growth tech company, including hands-on API debugging, ideally on a tier-two, escalated, or priority support team
Experience supporting enterprise or strategic accounts: exec-level communication, escalation management, and working shoulder-to-shoulder with account and engineering teams
Fluency with APIs and technical SaaS products; you read technical docs with ease and can reason about someone else’s architecture from a handful of clues
Experience troubleshooting SSO, SAML, and OAuth authentication flows
A demonstrated ability to thrive in fast-paced, reactive situations while hitting core support metrics (CSAT, SLA, and the like)
Strong user empathy and mastery of the support case lifecycle; you read between the lines, get to the heart of the need, and resolve it fast
Crisp but kind written communication and a deep care for detail
Persistence and curiosity: you’re energized by tracking down a bug, and more energized by fixing it for every similar user going forward
A deep sense of ownership, genuine interest in Anthropic’s products, and enthusiasm for helping build the team
Preferred qualifications
While not required, we're particularly excited about candidates with one or more of these specializations:
Comfort with command line interfaces and basic scripting (Bash, Python, JavaScript)
SQL proficiency for querying logs and investigating issues
Understanding of LLM capabilities, practical applications, and current limitations
Familiarity with enterprise networking concepts and IT infrastructure
Familiarity with Git workflows and version control concepts
Experience supporting government or public sector customers, including compliance requirements and security frameworks
Background in team lead roles or managing contract/vendor support teams
We’re hiring across a range of experience levels to build depth in both technical capabilities and enterprise support.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$131,040
—
$210,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Delhi, India; Bangalore, India; Ahmedabad, India; Pondicherry, India; Cebu City, Philippines; Davao City, Philippines; Makati, Philippines; Iloilo City, Philippines; Manila, Philippines; Taguig, Philippines; Quezon City, Philippines
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
MicroStrategy / Power BI Developer
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Job Summary:
We are looking for an experienced MicroStrategy / Power BI Developer and Administrator with 6–8 years of expertise in business intelligence, data visualization, and platform administration. The ideal candidate will combine strong technical proficiency with solid business acumen and design sensibility to deliver high-quality analytics solutions and ensure the smooth operation of BI platforms.
Key Responsibilities:
• Development & Reporting:
o Design, develop, and maintain interactive dashboards and reports using MicroStrategy and Power BI.
o Create optimized data models and implement advanced DAX expressions for accurate and efficient analytics.
o Collaborate with business users to understand requirements and provide actionable insights aligned with accounting and IFRS reporting standards.
o Ensure visual consistency and clarity through effective data visualization design.
• MicroStrategy Administration:
o Manage MicroStrategy environment including user management, security roles, project setup, and access controls.
o Handle metadata maintenance, server configuration, scheduling, and report distribution.
o Monitor system performance, perform upgrades, patch installations, and troubleshoot server or application issues.
o Coordinate with IT and database teams to ensure platform stability and data integrity.
o Maintain documentation for configurations, processes, and system changes.
• Advisory & Stakeholder Engagement:
o Act as an analytical advisor, guiding business stakeholders with insights and recommendations.
o Communicate effectively with both technical and non-technical audiences.
o Demonstrate a proactive, self-starting attitude in driving BI initiatives forward.
Required Skills & Qualifications:
• Experience: 6–8 years in BI development and administration, with strong experience in MicroStrategy and Power BI.
• Technical Expertise:
o Advanced knowledge of MicroStrategy architecture, administration, and security management.
o Strong proficiency in Power BI, DAX, and data modelling.
o Familiarity with SQL, ETL processes, and data warehousing concepts.
• Business Knowledge: Strong understanding of Supply Chain and Finance.
• Soft Skills: Excellent communication, problem-solving, and stakeholder management skills.
• Design Sense: A keen eye for layout, design, and data visualization aesthetics.
Location: Dubai, United Arab Emirates; Cairo, Egypt; Riyadh, Saudi Arabia; Manama, Bahrain; New Delhi, India
Müller's Solutions is seeking a knowledgeable and experienced Temenos Technical Lead to join our team. In this role, you will be responsible for overseeing the technical aspects of Temenos implementations and ensuring the successful delivery of projects. You will work closely with project managers, business analysts, and developers to design, develop, and integrate Temenos solutions that meet client requirements. Your leadership will be essential in guiding the technical team and ensuring adherence to best practices.
Responsibilities:
• Lead the technical design and implementation of Temenos solutions, ensuring alignment with business objectives.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Oversee the development and integration of Temenos modules to deliver a seamless banking experience.
• Conduct code reviews and provide mentorship to developers, ensuring high-quality code and adherence to architectural standards.
• Manage technical documentation, including system architecture, design specifications, and technical guides.
• Troubleshoot technical issues and provide solutions in a timely manner.
• Stay current with industry trends, best practices, and advancements in Temenos technology.
Requirements
Requirements:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Technical Lead or in a similar role, with a focus on Temenos products.
• Strong understanding of Temenos functionalities, database concepts, and application development.
• Proficiency in programming languages and technologies relevant to Temenos solutions.
• Excellent leadership and communication skills, with the ability to work collaboratively across teams.
• Strong analytical and problem-solving abilities, with a focus on delivering quality solutions.
• Experience with project management methodologies and tools.
Preferred qualifications:
• Certifications related to Temenos technologies.
• Experience with agile methodologies and cloud-based implementations.
• Familiarity with financial industry standards and practices.
leadDubai, United Arab Emirates; Cairo, Egypt; Riyadh, Saudi Arabia; Manama, Bahrain; New Delhi, India
Location: Cairo, Egypt; Manama, Bahrain; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Delhi, India
Müller's Solutions is seeking a talented Temenos Functional Consultant to join our team. In this role, you will be the key link between our clients and the technology, helping them optimize their use of Temenos banking solutions. You will analyze business needs, configure Temenos applications, and provide guidance to ensure that clients achieve maximum value from their software investment.
Responsibilities:
Conduct comprehensive requirement gathering sessions with clients to understand their business processes and needs.
Configure and customize Temenos applications to align with client requirements, focusing on modules such as Core Banking, Digital Banking, and Wealth Management.
Develop functional specifications and documentation to guide development and implementation efforts.
Perform system testing, validation, and quality assurance to ensure solutions meet client expectations.
Provide training and support for end users, ensuring they are proficient in utilizing the Temenos system effectively.
Stay abreast of the latest Temenos updates, modules, and best practices to provide informed advice to clients.
Collaborate with technical teams to maintain system integrity and design database workflows.
Requirements
Requirements:
Bachelor's degree in Finance, Business Administration, Information Technology, or a related field.
A minimum of 5 years of experience working with Temenos software solutions.
Strong knowledge of Temenos modules, functionalities, and related banking services.
Experience in business analysis, process mapping, and system configuration.
Excellent problem-solving abilities and attention to detail.
Strong communication and relationship-building skills to effectively engage with clients and stakeholders.
Ability to prioritize tasks and manage multiple projects in a fast-paced environment.
Temenos certification or training is preferred.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Cairo, Egypt; Manama, Bahrain; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Delhi, India
Location: Cairo, Egypt; New Delhi, India; Manama, Bahrain; Dubai, United Arab Emirates; Riyadh, Saudi Arabia
As a Temenos Administrator at Müller’s Solutions, you will be responsible for overseeing the configuration, maintenance, and optimization of our Temenos banking software environment. Your expertise will be critical in ensuring that the application meets our diverse business needs while maintaining high performance, security, and reliability. You will collaborate with cross-functional teams to manage system enhancements, support users, and troubleshoot issues as they arise.
Key Responsibilities:
Manage and administer the Temenos banking system, focusing on user access, security, and configuration settings.
Monitor system performance and ensure availability, conducting regular health checks and addressing any issues proactively.
Collaborate with IT and business teams to implement system upgrades, patches, and enhancements.
Conduct user training sessions and provide support to ensure effective utilization of the Temenos platform.
Develop and maintain system documentation, including configuration guidelines and troubleshooting procedures.
Troubleshoot and resolve technical issues, working closely with the support team and vendors as necessary.
Stay updated with the latest Temenos releases and best practices to continuously improve system performance.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Systems, or a related field.
3-5 years of experience in administering Temenos software or similar banking applications.
Strong understanding of the Temenos architecture and its modules.
Experience in system configuration, user management, and troubleshooting.
Excellent analytical skills and the ability to work under pressure to resolve technical issues.
Ability to communicate effectively with technical and non-technical stakeholders.
Relevant certifications in Temenos or related fields are highly desirable.
Preferred Qualifications:
Familiarity with database management and SQL.
Experience with integration tools and techniques within the banking domain.
Understanding of ITIL processes and service management.
Experience in project management methodologies.
Proven ability to train and mentor junior staff in technical roles.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Cairo, Egypt; New Delhi, India; Manama, Bahrain; Dubai, United Arab Emirates; Riyadh, Saudi Arabia