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Location: Quezon City, Metro Manila, Philippines Location: Eastwood, Quezon City Work Setup: Hybrid, onsite 2-3 times per week Schedule: Full-time, 7PM-4AM or 8PM-5AM Shape Better People. Build Better Teams! Bring your expertise into the heart of the business — where employees, performance, and growth come together! Great performance is achieved when employees receive clear expectations, meaningful feedback, practical coaching, and managers who know how to lead with confidence. What You’ll Do: 🎯Set the Goal and Raise the Bar Drive performance management (goal-setting, reviews, calibration, documentation, and PIPs) Help managers set clear expectations and have better performance conversations. Coach employees and leaders on feedback, accountability, development, and growth. 🤝Talk People Through It Provide hands-on HRBP and employee-relations support. Explain HR processes in a way people actually understand. Handle difficult conversations with confidence, empathy, and a positive frame. Know when to push, when to listen, and when to escalate. 📊Turn Data Into Action Maintain accurate voluntary and involuntary attrition records and exit classifications. Own and regularly update the attrition tracker across key fields. Analyze turnover trends, exit feedback, high-risk populations, and potential retention drivers. Prepare recurring HR reports and basic dashboards covering attrition, headcount movement, performance-cycle completion, and other agreed HR metrics. Translate data into leader-ready insights, highlighting trends, possible root causes, and recommended actions. Support exit interviews, exit surveys, employee listening activities, and tracking of retention interventions over time. We’re Looking For Someone Who: Preferably has an HR Generalist / HRBP-type experience with exposure to different HR facets Is experienced in goal-setting and/or performance management Is a strong communicator who loves explaining and influencing others, assertive, approachable, positive, and is comfortable coaching people and handling difficult conversations Is data-aware and able to turn HR data into practical actions Has around 1-5 years of relevant HR experience. Fresh graduates with meaningful HR internship experience may also be considered! Required : Prior night-shift experience or experience supporting US/global stakeholders

Location: Dubai, UAE Workplace: onsite About Us: Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success. We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today. What began as a better way to pay at checkout has grown into a financial system working the way it should have all along. About the Role: The role supports and independently delivers key elements of the business continuity and operational resilience programme across Tabby's UAE entities, helping the business understand which services must keep running, how long they can be disrupted before customers are harmed, and whether the firm could recover within that time. The role works closely with first-line owners across the business and supports the firm's response to regulatory expectations on operational resilience. Key Responsibilities Support the delivery of the business continuity and operational resilience programme across both UAE entities, in line with Central Bank of the UAE (CBUAE) expectations and the Group risk framework. Run the business impact analysis cycle with departments — gathering, challenging and consolidating what each team does, what breaks if it stops, and how quickly. Support the identification of critical operations and the setting of impact tolerances, working with first-line owners and senior management. Develop and maintain business continuity and recovery plans, dependency mapping and crisis playbooks, keeping them current, practical and usable. Coordinate and support the exercise and testing programme, including tabletop exercises, and document outcomes, lessons learned and follow-up actions. Support the maintenance and continuous improvement of business continuity and operational resilience policies, standards and methodologies. Contribute to resilience reporting for senior management, risk committees and the regulator, including maturity and self-assessment positions. Support third-party and technology dependency work where it affects the resilience of critical operations. Provide practical support to first-line owners on business impact analyses, recovery objectives, continuity planning and remediation actions. Act as a point of contact for internal audit and support regulatory or external reviews relating to business continuity and operational resilience. Support ERM governance and tooling, including use and administration of GRC tools, maintenance of documentation, committee materials, action trackers and audit-ready evidence. Skills, Knowledge & Expertise 2–4 years' experience in business continuity, operational resilience, operational risk or a related role within Financial Services, FinTech, Payments or another regulated environment. Practical working knowledge of business continuity and resilience concepts — business impact analysis, recovery objectives, continuity planning and testing — with the ability to apply them pragmatically. Awareness of regulatory expectations for operational resilience; familiarity with CBUAE requirements or an equivalent regime is an advantage. Strong stakeholder engagement skills, with the confidence to run workshops and interviews with department heads and to challenge the answers constructively. Excellent written and verbal communication skills, including experience preparing clear plans, reports and presentations. Job Benefits A working environment that gives you autonomy and responsibility from day one. You should be comfortable with the idea that the quality of your work will influence the shape of your career. Participation in the company’s employee stock options program. Health Insurance Flexi Perks: A monetary benefit that gives you the freedom to use it as you choose—whether for health and well-being, education and professional development or travel needs!

Location: Winnipeg, MB, Canada 🖥 Position: Executive Team Member (Remote) 🌍 Location: Global (Remote) 💼 Work Type: Remote – Flexible collaboration across time zones About the Role We are seeking experienced and results-driven professionals to join our growing Executive Team . This is an exciting opportunity to contribute to the strategic direction and operational success of a dynamic, global organization. This role is ideal for proactive leaders who enjoy solving challenges, building strong teams, improving processes, and driving performance in a fast-paced environment. As part of our executive group, you will collaborate with peers across departments to ensure organizational excellence, client satisfaction, and continuous improvement. Key Responsibilities Provide leadership and guidance to cross-functional teams. Oversee operational performance and ensure alignment with organizational goals. Monitor key metrics, identify trends, and implement action plans to improve results. Manage escalations and deliver solutions to complex challenges. Build and maintain strong relationships with clients, partners, and internal stakeholders. Support the implementation of new initiatives, operational changes, and business strategies. Promote a culture of accountability, collaboration, and innovation. Qualifications & Experience 5+ years of experience in leadership or executive roles. Proven track record of managing teams and driving organizational success. Strong analytical skills with the ability to interpret performance metrics. Experience managing multiple projects, clients, or operational workflows. Excellent communication and stakeholder management skills. Ability to adapt quickly to changing priorities and business needs. Advanced English proficiency (spoken and written). Preferred Qualifications Experience in global operations, language services, contact centers, or BPO industries. Background in process improvement and organizational scalability. Why Join Us? By joining our executive team, you will have the opportunity to make a direct impact on a growing global operation. This role provides the autonomy to influence processes, develop teams, improve customer experience, and contribute to the long-term scalability of the organization. We are looking for leaders who will complement and strengthen our current executive group, bringing fresh ideas and helping us reach the next level of success. ✨ Join us and help shape the future of our global executive team!

Location: Colombia 🌐 Social Media Manager Location: Remote Department: Marketing & Communications Reports to: Head of Marketing / Brand Director 🧠 About the Role We’re looking for a dynamic Social Media Manager to lead our brand’s digital voice across platforms. You’ll be the architect behind our online presence—crafting compelling content, building community, and driving engagement that translates into real-world impact. If you live and breathe trends, analytics, and creative storytelling, we want to hear from you. 🎯 Key Responsibilities •     Develop and execute multi-platform social media strategies aligned with brand goals •     Create, curate, and schedule engaging content (text, image, video, stories, reels, etc.) •     Monitor, respond to, and grow community engagement across all channels •     Analyze performance metrics and adjust strategies for optimal reach and impact •     Collaborate with design, marketing, and product teams to align messaging •     Stay ahead of platform updates, algorithm changes, and emerging trends •     Manage influencer partnerships and user-generated content campaigns •     Prepare monthly reports with insights, wins, and recommendations 🛠️ Requirements •     Proven experience managing social media accounts for brands or organizations •     Strong writing, editing, and visual storytelling skills •     Proficiency in tools like Meta Business Suite, Hootsuite, Canva, or Adobe Creative Suite •     Familiarity with analytics platforms (Google Analytics, Sprout Social, etc.) •     Ability to adapt tone and messaging across different audiences and platforms •     Creative thinker with a strategic mindset and attention to detail •     Bonus: Experience with paid social campaigns and A/B testing 🌟 What We Offer •     A collaborative, creative work environment •     Opportunities for growth and professional development •     Flexible work arrangements •     A chance to shape the voice of a brand that values authenticity and innovation

Location: Mexico Position Summary: The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities. This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members. Core Responsibilities: 1. Clinical Trial Opportunity Identification & Pipeline Development.  Systematically identify new clinical trial opportunities through: o ClinicalTrials.gov o GlobalData o Sponsor and CRO websites o Industry portals and targeted search strategies  Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on: o Study status o Sponsor/CRO o Therapeutic area o Phase and timelines  Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas. 2. Sponsor & CRO Intelligence and Evaluation.  Conduct structured due diligence on Sponsors/CROs, including: o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions) o Therapeutic area strategy and pipeline depth o Historical trial execution patterns and site selection tendencies  Generate Sponsor profiles to guide prioritization and outreach strategy. 3. Study Feasibility Pre-Assessment (Non-Financial).  Perform early-stage study evaluation to determine organizational fit: o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry) o Investigational product type (drug, device, biologic) o Study phase (priority on Phase II–IV)  Analyze protocol-level elements: o Inclusion/exclusion criteria o Visit schedules and procedural burden o Study design complexity  Translate findings into actionable go/no-go recommendations for internal stakeholders. 4. Investigator & Patient Population Matching.  Conduct targeted research to align studies with: o Investigator expertise o Existing and potential patient populations o Diagnosis mapping using ICD frameworks  Support identification of high-probability enrollment scenarios based on: o Disease prevalence o Site capabilities o Historical performance indicators 5. Strategic Intelligence & Market Analysis.  Monitor and interpret trends across therapeutic areas: o Emerging indications o Sponsor investment patterns o Competitive site activity  Analyze datasets and visual trends to: o Identify high-value therapeutic opportunities o Provide strategic recommendations to leadership  Produce insight summaries and pipeline reports for executive review. 6. Targeted Outreach Strategy Development.  Develop highly tailored outreach approaches for Sponsors and CROs: o Align messaging with:  Study protocol specifics  Investigational product characteristics  Target patient populations o Customize communication based on stakeholder type:  Sponsor executives  Clinical operations teams  CRO representatives  Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit. 7. Contact Identification & Relationship Mapping.  Identify and validate key decision-makers using: o LinkedIn o GlobalData o Sponsor/CRO websites o RocketReach o Advanced search methodologies  Build and maintain a clean, structured contact database for outreach execution. 8. SOP Adherence & Operational Compliance.  Execute all responsibilities in strict accordance with organizational SOPs: o Naming conventions o Documentation standards o Workflow processes  Ensure audit-ready documentation of all pipeline activities and evaluations. Required Skills & Technical Proficiency: Systems & Tools.  Advanced proficiency in: o Microsoft Excel (trackers, data analysis, pipeline management) o Microsoft Word o G-Suite (Docs, Sheets, Drive) o SharePoint & OneDrive o Microsoft Outlook o Dropbox o Microsoft Teams / Zoom Core Competencies:  Strong analytical capability (data interpretation, pattern recognition, trend analysis)  High attention to detail and organizational discipline  Ability to synthesize complex clinical and market data into clear recommendations  Strong written and verbal communication skills  Research-driven mindset with structured, repeatable workflows  Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures Preferred Qualifications:  Experience in clinical research, CROs, or healthcare business development  Familiarity with: o Clinical trial design and phases o ICD coding systems o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions  Experience using clinical intelligence platforms and pipeline tools Key Performance Indicators (KPIs):  Volume and quality of identified trial opportunities  Pipeline growth rate and alignment with organizational priorities  Accuracy and depth of Sponsor and study evaluations  Conversion of identified opportunities to feasibility engagement  Quality and effectiveness of targeted outreach strategies  Timeliness and completeness of pipeline tracking and reporting Role Boundaries (Explicit Exclusions):  No responsibility for: o Budget development o Contract negotiation o Financial feasibility analysis Position Impact: This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:  Secure high-quality studies  Optimize enrollment potential  Align with Sponsors that match long-term growth strategy

Location: Colombia Position Summary: The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities. This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members. Core Responsibilities: 1. Clinical Trial Opportunity Identification & Pipeline Development.  Systematically identify new clinical trial opportunities through: o ClinicalTrials.gov o GlobalData o Sponsor and CRO websites o Industry portals and targeted search strategies  Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on: o Study status o Sponsor/CRO o Therapeutic area o Phase and timelines  Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas. 2. Sponsor & CRO Intelligence and Evaluation.  Conduct structured due diligence on Sponsors/CROs, including: o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions) o Therapeutic area strategy and pipeline depth o Historical trial execution patterns and site selection tendencies  Generate Sponsor profiles to guide prioritization and outreach strategy. 3. Study Feasibility Pre-Assessment (Non-Financial).  Perform early-stage study evaluation to determine organizational fit: o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry) o Investigational product type (drug, device, biologic) o Study phase (priority on Phase II–IV)  Analyze protocol-level elements: o Inclusion/exclusion criteria o Visit schedules and procedural burden o Study design complexity  Translate findings into actionable go/no-go recommendations for internal stakeholders. 4. Investigator & Patient Population Matching.  Conduct targeted research to align studies with: o Investigator expertise o Existing and potential patient populations o Diagnosis mapping using ICD frameworks  Support identification of high-probability enrollment scenarios based on: o Disease prevalence o Site capabilities o Historical performance indicators 5. Strategic Intelligence & Market Analysis.  Monitor and interpret trends across therapeutic areas: o Emerging indications o Sponsor investment patterns o Competitive site activity  Analyze datasets and visual trends to: o Identify high-value therapeutic opportunities o Provide strategic recommendations to leadership  Produce insight summaries and pipeline reports for executive review. 6. Targeted Outreach Strategy Development.  Develop highly tailored outreach approaches for Sponsors and CROs: o Align messaging with:  Study protocol specifics  Investigational product characteristics  Target patient populations o Customize communication based on stakeholder type:  Sponsor executives  Clinical operations teams  CRO representatives  Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit. 7. Contact Identification & Relationship Mapping.  Identify and validate key decision-makers using: o LinkedIn o GlobalData o Sponsor/CRO websites o RocketReach o Advanced search methodologies  Build and maintain a clean, structured contact database for outreach execution. 8. SOP Adherence & Operational Compliance.  Execute all responsibilities in strict accordance with organizational SOPs: o Naming conventions o Documentation standards o Workflow processes  Ensure audit-ready documentation of all pipeline activities and evaluations. Required Skills & Technical Proficiency: Systems & Tools.  Advanced proficiency in: o Microsoft Excel (trackers, data analysis, pipeline management) o Microsoft Word o G-Suite (Docs, Sheets, Drive) o SharePoint & OneDrive o Microsoft Outlook o Dropbox o Microsoft Teams / Zoom Core Competencies:  Strong analytical capability (data interpretation, pattern recognition, trend analysis)  High attention to detail and organizational discipline  Ability to synthesize complex clinical and market data into clear recommendations  Strong written and verbal communication skills  Research-driven mindset with structured, repeatable workflows  Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures Preferred Qualifications:  Experience in clinical research, CROs, or healthcare business development  Familiarity with: o Clinical trial design and phases o ICD coding systems o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions  Experience using clinical intelligence platforms and pipeline tools Key Performance Indicators (KPIs):  Volume and quality of identified trial opportunities  Pipeline growth rate and alignment with organizational priorities  Accuracy and depth of Sponsor and study evaluations  Conversion of identified opportunities to feasibility engagement  Quality and effectiveness of targeted outreach strategies  Timeliness and completeness of pipeline tracking and reporting Role Boundaries (Explicit Exclusions):  No responsibility for: o Budget development o Contract negotiation o Financial feasibility analysis Position Impact: This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:  Secure high-quality studies  Optimize enrollment potential  Align with Sponsors that match long-term growth strategy

Location: Argentina Position Summary: The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities. This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members. Core Responsibilities: 1. Clinical Trial Opportunity Identification & Pipeline Development.  Systematically identify new clinical trial opportunities through: o ClinicalTrials.gov o GlobalData o Sponsor and CRO websites o Industry portals and targeted search strategies  Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on: o Study status o Sponsor/CRO o Therapeutic area o Phase and timelines  Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas. 2. Sponsor & CRO Intelligence and Evaluation.  Conduct structured due diligence on Sponsors/CROs, including: o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions) o Therapeutic area strategy and pipeline depth o Historical trial execution patterns and site selection tendencies  Generate Sponsor profiles to guide prioritization and outreach strategy. 3. Study Feasibility Pre-Assessment (Non-Financial).  Perform early-stage study evaluation to determine organizational fit: o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry) o Investigational product type (drug, device, biologic) o Study phase (priority on Phase II–IV)  Analyze protocol-level elements: o Inclusion/exclusion criteria o Visit schedules and procedural burden o Study design complexity  Translate findings into actionable go/no-go recommendations for internal stakeholders. 4. Investigator & Patient Population Matching.  Conduct targeted research to align studies with: o Investigator expertise o Existing and potential patient populations o Diagnosis mapping using ICD frameworks  Support identification of high-probability enrollment scenarios based on: o Disease prevalence o Site capabilities o Historical performance indicators 5. Strategic Intelligence & Market Analysis.  Monitor and interpret trends across therapeutic areas: o Emerging indications o Sponsor investment patterns o Competitive site activity  Analyze datasets and visual trends to: o Identify high-value therapeutic opportunities o Provide strategic recommendations to leadership  Produce insight summaries and pipeline reports for executive review. 6. Targeted Outreach Strategy Development.  Develop highly tailored outreach approaches for Sponsors and CROs: o Align messaging with:  Study protocol specifics  Investigational product characteristics  Target patient populations o Customize communication based on stakeholder type:  Sponsor executives  Clinical operations teams  CRO representatives  Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit. 7. Contact Identification & Relationship Mapping.  Identify and validate key decision-makers using: o LinkedIn o GlobalData o Sponsor/CRO websites o RocketReach o Advanced search methodologies  Build and maintain a clean, structured contact database for outreach execution. 8. SOP Adherence & Operational Compliance.  Execute all responsibilities in strict accordance with organizational SOPs: o Naming conventions o Documentation standards o Workflow processes  Ensure audit-ready documentation of all pipeline activities and evaluations. Required Skills & Technical Proficiency: Systems & Tools.  Advanced proficiency in: o Microsoft Excel (trackers, data analysis, pipeline management) o Microsoft Word o G-Suite (Docs, Sheets, Drive) o SharePoint & OneDrive o Microsoft Outlook o Dropbox o Microsoft Teams / Zoom Core Competencies:  Strong analytical capability (data interpretation, pattern recognition, trend analysis)  High attention to detail and organizational discipline  Ability to synthesize complex clinical and market data into clear recommendations  Strong written and verbal communication skills  Research-driven mindset with structured, repeatable workflows  Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures Preferred Qualifications:  Experience in clinical research, CROs, or healthcare business development  Familiarity with: o Clinical trial design and phases o ICD coding systems o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions  Experience using clinical intelligence platforms and pipeline tools Key Performance Indicators (KPIs):  Volume and quality of identified trial opportunities  Pipeline growth rate and alignment with organizational priorities  Accuracy and depth of Sponsor and study evaluations  Conversion of identified opportunities to feasibility engagement  Quality and effectiveness of targeted outreach strategies  Timeliness and completeness of pipeline tracking and reporting Role Boundaries (Explicit Exclusions):  No responsibility for: o Budget development o Contract negotiation o Financial feasibility analysis Position Impact: This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:  Secure high-quality studies  Optimize enrollment potential  Align with Sponsors that match long-term growth strategy

Location: Berlin, Germany About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Our Infrastructure teams build the foundation that engineers at Wolt, Deliveroo, and DoorDash build on: the compute, cloud, and networking capabilities that enable Engineering teams to develop, deploy, and run services at global scale. The EU Compute team has a specific focus on provisioning, scaling, and the efficient operation of GPU infrastructure for AI and ML workloads. This is an emerging space with plenty of greenfield opportunities. We're looking for a Staff Engineer to be a hands-on technical leader for this infrastructure work that crosses team and brand boundaries. You'll set direction for the platform, turn complex problems into deliverable plans, write and review production code, and help other engineers make sound decisions. It's an exciting time to join: we're building a global platform and the choices made now will shape how engineers across the company ship for years. What you’ll be doing You'll own some of the hardest infrastructure problems in the company and make the platform easier to operate and safer to build on. We’re determined to build great platform products and user experiences, and you’ll be pivotal in making this reality. Day-to-day in this role you’ll: Set technical direction for shared AWS and Kubernetes infrastructure, balancing reliability, security, developer experience, and cost. Lead substantial initiatives from design through rollout and operation, coordinating dependencies and decisions across Wolt, Deliveroo and DoorDash, focusing on workloads targeting GPUs. Evolve Kubernetes clusters, cloud networking, identity, and infrastructure provisioning to support growing and varied workloads. Build reusable Terraform patterns and self-service tooling that help teams provision infrastructure safely and consistently. Improve deployment and operational practices, including GitOps, observability, capacity planning, incident response and recovery. Use production signals and developer feedback to find platform friction, choose where to invest and measure whether changes actually help. Assist with supporting the platform, with deep focus on GPU infrastructure, as well as broad focus on compute in general. Gracefully sunset legacy infrastructure and tooling, and create strategies to reduce toil. Mentor engineers through design reviews, implementation and incidents, raising the quality of infrastructure work across teams. Our humble expectations Deep experience building and operating Kubernetes and AWS infrastructure in production. Familiarity with GPU workloads and orchestration is a plus. Strong software engineering skills: you use Go, Python or a similar language to build maintainable tools and automation. Experience with infrastructure as code (we use Terraform) and with designing systems that other engineering teams depend on. A track record of leading complex technical work across teams, including architectural decisions, delivery, and operational follow-through. You have the breadth to collaborate and design across team and domain boundaries, and the depth to have hands-on impact. Strong judgment on trade-offs in distributed systems, networking, security, reliability, and cloud cost. Clear communication, and the ability to bring people together around a practical technical direction. What we offer Scope and influence. Shape infrastructure used globally, while staying close to the engineering. Your work will help product teams ship services with greater ease and confidence. Real problems at global scale. Multi-cluster Kubernetes, AI / ML workloads, cloud networking, GitOps, and progressive delivery across a global company. Autonomy and ownership. Set direction and see it through from design to operation, with the backing of a global engineering organisation spanning Europe and the US. Growth. Room to expand your scope, whether through deeper technical leadership or broader cross-domain influence. Great people. Work with talented engineers and leaders in a diverse, international environment, mentoring and learning from others. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Distributed About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Preferred Locations: San Francisco, Austin, NYC OR Remote About the Role Cloudflare’s GTM organization is scaling rapidly, and its RevOps tech stack must scale with it. We are hiring a RevOps Technologist to shape future-state workflows and move our RevOps technology roadmap from strategy and prototype toward secure, scalable execution. This senior individual contributor will combine deep Sales and Revenue Operations expertise with the hands-on technical fluency to identify strategic solutions and simplified workflows. You'll report directly to the Director of RevTech Strategy & Operations, and be the senior counterpart to our business partners, IT, Procurement, Engineering, Security & Privacy, to ensure our systems are optimized, and governed. You will transform our rapidly scaling, today’s fragmented tech stack into a secure, orchestrated engine, across vendor platforms, internal tooling, and Cloudflare’s internal orchestration platform (Cloudflare OS). You will set the direction for Build/Buy/Blend opportunities, prototype AI- and automation-enabled capabilities, and partner with IT and Engineering to move validated solutions toward production. You will bring an end-to-end view across workflows, systems, data and integrations, to reduce complexity and elevate the seller experience while balancing technical feasibility with business value. We are looking for someone who doesn't just manage the existing RevOps stack, but actively reimagines a scalable, best-in-class stack with a stellar seller experience. If you thrive on challenging the status quo, hands-on building with cutting-edge technology, and turning bold GTM ideas into high-impact reality, we want to talk to you. What You’ll Do: Shape the Future of RevTech & GTM Systems Drive the AI-first RevOps technology roadmap across internal systems, Cloudflare OS, vendor platforms, and new build opportunities, to improve seller efficiency and effectiveness. Identify where the stack needs to scale, simplify, or modernize based on jobs-to-be-done, user needs, and workflow friction points. Connect technology decisions across the broader GTM ecosystem (workflows, systems, data, integrations, and dependencies) rather than optimizing individual tools in isolation. Apply AI, agents, automation, and emerging technologies to practical opportunities that reduce friction, and modernize GTM operations. Document current state-workflows, systems, dependencies and pain points to identify exactly where the stack needs to scale or simplify, and translate findings into clear future-state designs and recommendations. Design, Prototype & Automate Translate sales capabilities “jobs-to-be-done", workflow context, and user needs into clear technology requirements and solution approaches balancing user experience, scalability, and technical feasibility. Architect solutions across the RevTech landscape that work cohesively with existing CRM, sales engagement, forecasting, data, and other seller technologies. Leverage Cloudflare OS, AI, agents, and automation to prototype and build secure solutions, validating where tech adds value vs. human judgement is required. Partner with IT and Engineering to move validated solutions toward production, aligning on the APIs, MCPs, integrations, and security. Drive Technology & Investment Strategy Advise on build, buy, blend, or retire decisions based on time-to-value, scalability, security, cost, and flexibility. Identify opportunities to reduce unnecessary SaaS dependency, utilizing Cloudflare OS or internal capabilities where appropriate. Bring a technical and strategic lens to technology investments, partnering with Procurement, Software Asset Management, IT, and business stakeholders to evaluate vendors and inform a ROI-backed roadmap investments. Own Governance & Systems Standards Define governance, intake models, and decision guardrails for RevTech and AI use cases. Participate in cross-functional AI initiatives to evaluate, prioritize, and scale AI-enabled seller workflows. Establish auditable RevTech change controls with clear governance based on risk and impact. Ensure vendors and internal builds comply with security, privacy, data, and AI standards. Strategic Partnership & Communications Build trusted relationships across GTM, tech teams, business partners and vendors as a trusted advisor on priorities, trade-offs, and future-state direction. Translate complex tech concepts and ROI assessments into clear, decision-ready executive recommendations and business impact analyses. Leverage external benchmarks (e.g., Gartner) and industry trends to inform tool strategy. Support the RevTech budget planning and stewardship in partnership with business partners, Finance and procurement. Skills, Knowledge & Experience 8+ years in Revenue Operations, GTM Systems, Sales Ops, Business Systems, or related roles within B2B SaaS organizations. Deep understanding of B2B seller workflows, sales processes, and the broader GTM technology ecosystem. Deep, hands-on experience across GTM technology ecosystem, including CRM, sales engagement, forecasting, revenue orchestration, enablement, data, and automation (e.g; Salesforce, Clari, Gong, Outreach, ZoomInfo, Highspot, LinkedIn Navigator, Clay etc.) Hands-on experience with AI, agents, and automation, with ability to rapidly prototype solutions, test assumptions, and solve business problems. Solid conceptual and practical understanding of how modern tools connect via APIs, data flows, and “headless” architecture (separating the custom UI a seller uses from the backend). 5+ years driving cross-functional technology initiatives, from discovery, vendor evaluation and solution design to secure implementation and adoption across the enterprise. Proven track record of evaluating technology options, identifying build/buy/blend opportunities, developing ROI-backed recommendations, and influencing senior stakeholders to drive enterprise alignment. Bachelor’s degree in business, IT, marketing, or a technical field is required (Master’s or advanced degree, or AI/data training, is a plus). Nice to Have Hands-on building with emerging AI agent frameworks, custom GPTs, or AI-driven workflow tools to enhance seller productivity. Background in consulting or solution architecture, with exposure to advisory frameworks (e.g; Gartner, Forrester). Certifications: Salesforce (Advanced Administrator, Sales Cloud, AI Associate) or any relevant AI, or business systems certifications. Familiarity with Cloudflare products, commercial negotiations, and tech marketplace dynamics. Experience standing up internal automation platforms or replacing SaaS tools with internal builds. Compensation Estimated compensation may be adjusted depending on work location and level of experience! San Francisco Bay Area (San Francisco, San Jose): Estimated Annual Salary of $145,000 - $230,000 Major Metro Hubs & Select Remote (Boston, Kirkland, NYC Metro, DC Metro, plus Remote CA, CT, MA, NJ, WA): Estimated Annual Salary of $132,000 - $182,000 Other Remote States (CO, IL, MD, MN, NV, NY, RI, VT): Estimated Annual Salary of $120,000 - $165,000 CO ONLY Application Deadline: January 24, 2027 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Baku, Azerbaijan Workplace: none “PAŞA Sığorta” ASC namizədləri Tibbi ekspert / Baş tibbi ekspert vəzifələrinə müraciət edərək peşəkar komandamızın üzvü olmağa dəvət edir. Tibbi ekspert / Baş tibbi ekspert tibbi sığorta üzrə müraciətlərin, sığorta hadisələrinin və tibbi sənədlərin ekspertizasını həyata keçirir, tibbi xidmətlərin zəruriliyini və sığorta müqavilələrinin şərtlərinə uyğunluğunu qiymətləndirir. Rolun əsas məqsədi tibbi ekspertiza qərarlarının obyektiv və əsaslandırılmış şəkildə qəbul edilməsini, əsassız tibbi xərclərin qarşısının alınmasını və sığorta üzrə zərərliliyin optimallaşdırılmasını təmin etməkdir. Baş tibbi ekspert əlavə olaraq mürəkkəb tibbi halların qiymətləndirilməsində və ekspertiza proseslərinin təkmilləşdirilməsində iştirak edir. Vəzifə və öhdəliklər Tibbi sığorta üzrə daxil olan müraciətlərin, sığorta hadisələrinin və təqdim edilmiş tibbi sənədlərin ekspertizasının aparılması; Tibbi konsultasiyaların, laborator və instrumental müayinələrin, diaqnostik prosedurların, stasionar müalicələrin və cərrahi əməliyyatların tibbi əsaslandırılmasının qiymətləndirilməsi; Tibbi xidmətlərin sığorta müqaviləsinin şərtlərinə, təminat həcminə və istisnalara uyğunluğunun yoxlanılması; Həkimlər tərəfindən təyin edilmiş dərman vasitələrinin diaqnoza, tibbi göstərişlərə, dozaya və müalicə müddətinə uyğunluğunun təhlili; Təkrar konsultasiya və müayinələrin, eyni və ya oxşar diaqnozlar üzrə müraciətlərin, müxtəlif tibb müəssisələrinə keçidlərin və təkrarlanan xidmətlərin tibbi zəruriliyinin qiymətləndirilməsi; Yüksək məbləğli tibbi xidmətlərin, diaqnostik müayinələrin, dərman təyinatlarının və mürəkkəb sığorta hadisələrinin tibbi-maliyyə ekspertizasının aparılması; Tibb müəssisələri tərəfindən təqdim edilmiş elektron reyestrlərin, hesab-fakturaların və digər tibbi sənədlərin yoxlanılması, uyğunsuzluqların müəyyən edilməsi; Tibbi xidmətlərin qiymətlərinin, müqavilə tariflərinin, tətbiq olunan endirimlərin və hesablaşma şərtlərinin uyğunluğunun təhlili; Tibbi cəhətdən əsassız xidmətlərin, təkrarlanan hesablaşmaların, mümkün sui-istifadə və şübhəli halların aşkarlanması və araşdırılması; Tibbi ekspertiza zamanı aşkar edilmiş uyğunsuzluqlar üzrə əsaslandırılmış düzəliş və ya ödənişdən imtina təkliflərinin hazırlanması; Tibb müəssisələrinin sığorta şöbələri, müalicə həkimləri, Assistans Mərkəzi, Network və digər aidiyyəti struktur bölmələrlə effektiv əməkdaşlığın təmin edilməsi; Sığorta olunanların müqaviləli olmayan tibb müəssisələrinə müraciətləri üzrə kompensasiya tələblərinin tibbi ekspertizasının aparılması; Mürəkkəb və mübahisəli tibbi halların araşdırılması, zərurət yarandıqda birbaşa rəhbərə təqdim edilməsi; Tibbi ekspertiza üzrə qəbul edilmiş qərarların düzgünlüyünün və əsaslandırılmasının yoxlanılması, təkrarlanan səhvlərin və sistemli uyğunsuzluqların müəyyən edilməsi; Tibb müəssisələri, həkimlər, diaqnozlar və tibbi xidmət növləri üzrə müraciət tezliyinin, orta xərclərin və yüksək məbləğli halların təhlili; Tibbi sığorta üzrə zərərliliyə təsir edən amillərin müəyyən edilməsi, tibbi xərclərin optimallaşdırılması və əsassız xərclərin azaldılması istiqamətində təkliflərin hazırlanması; Tibbi ekspertiza proseslərinin təkmilləşdirilməsi, vahid qiymətləndirmə meyarlarının tətbiqi və xidmət keyfiyyətinin artırılması istiqamətində iştirak; Tibbi ekspertiza üzrə dövri hesabatların hazırlanması və nəticələrin birbaşa rəhbərə təqdim edilməsi; Sığorta olunan şəxslərin hüquqlarının və şirkətin qanuni maraqlarının qorunması, tibbi ekspertiza qərarlarının obyektiv, şəffaf və əsaslandırılmış şəkildə qəbul edilməsi; Birbaşa rəhbərin vəzifə funksiyalarına uyğun digər tapşırıqlarının yerinə yetirilməsi. Bilik və tələblər Tibb sahəsində ali təhsil; Tibb sahəsində minimum 3 il iş təcrübəsi, Baş tibbi ekspert vəzifəsi üçün isə minimum 5 il iş təcrübəsi arzuolunandır; Tibbi sığorta, tibbi ekspertiza və ya klinik audit sahəsində iş təcrübəsi üstünlükdür; Klinik diaqnostika, farmakologiya, laborator və instrumental müayinələr, müalicə prinsipləri üzrə biliklər; Tibbi sığorta müqavilələrinin təminat və istisna şərtləri haqqında biliklər; Tibbi sənədlərin və müalicə təyinatlarının təhlili bacarığı; Microsoft Office proqramları, xüsusilə Excel üzrə biliklər; Azərbaycan dilini sərbəst bilmək, işgüzar rus və ingilis dillərini bilmək üstünlükdür. Bacarıqlar Analitik və məntiqi düşünmə; Tibbi məlumatların təhlili və əsaslandırılmış qərarvermə; Detallara diqqət və dəqiqlik; Effektiv kommunikasiya və komandada işləmək; Qeyri-standart vəziyyətlərə operativ reaksiya vermək; Problemlərin həlli və təşəbbüskarlıq; Sığorta olunan şəxslərə empatik və peşəkar yanaşma; Stressə davamlılıq və emosional sabitlik; Dürüstlük, obyektivlik və məsuliyyət; Vaxtın səmərəli idarə edilməsi; Məxfilik və peşə etikası prinsiplərinə riayət etmək. Biz Sizə Təklif Edirik Dəyər yaradan işlər Qərarların qəbulunda iştirak etmək, dəyişikliklərə təsir göstərmək və şirkətin uğuruna töhfə vermək imkanı. Birlikdə güclənən komanda Peşəkar, dəstəkləyici və əməkdaşlığa açıq komanda mühitində çalışma imkanı. Davamlı inkişaf imkanları Yeni biliklər əldə etmək, təcrübənizi zənginləşdirmək və peşəkar inkişafınızı davam etdirmək üçün geniş imkanlar. Etimada əsaslanan iş mühiti Fikirlərinizə dəyər verilən, təşəbbüslərinizin dəstəkləndiyi və inkişafınıza investisiya qoyulan iş mühiti. *Yalnız ilkin seçim tələblərinə cavab verən namizədlərlə əlaqə saxlanılacaqdır. Medical Expert / Senior Medical Expert PAŞA Insurance OJSC invites candidates to become a member of our professional team by applying for the position of Medical Expert / Senior Medical Expert . A Medical Expert / Senior Medical Expert is responsible for conducting expert reviews of medical insurance requests, insurance claims, and medical documentation, as well as assessing the necessity of medical services and their compliance with insurance policy terms. The primary purpose of this role is to ensure objective and well-grounded medical expert decisions, prevent unjustified medical expenses, and optimize insurance loss ratios. In addition, the Senior Medical Expert participates in the assessment of complex medical cases and contributes to the continuous improvement of medical review processes. Responsibilities Conduct expert reviews of incoming medical insurance requests, insurance claims, and submitted medical documentation; Assess the medical justification of consultations, laboratory and instrumental examinations, diagnostic procedures, inpatient treatments, and surgical operations; Verify the compliance of medical services with insurance policy terms, coverage scope, and exclusions; Analyze prescribed medications in relation to diagnosis, medical indications, dosage, and treatment duration; Assess the medical necessity of repeated consultations and examinations, requests related to the same or similar diagnoses, transfers between healthcare institutions, and recurring medical services; Conduct medical and financial reviews of high-cost medical services, diagnostic examinations, prescribed medications, and complex insurance claims; Review electronic registries, invoices, and other medical documents submitted by healthcare institutions and identify discrepancies; Analyze the compliance of medical service fees, contractual tariffs, applied discounts, and settlement terms; Detect and investigate medically unjustified services, duplicate billings, potential abuse cases, and suspicious activities; Prepare justified recommendations for corrections or claim denials based on discrepancies identified during the medical review process; Ensure effective cooperation with insurance departments of healthcare institutions, treating physicians, the Assistance Center, the Network team, and other relevant stakeholders; Conduct medical reviews of reimbursement claims submitted by insured individuals for services received from non-contracted healthcare providers; Investigate complex and disputed medical cases and escalate them to the direct supervisor when necessary; Review the accuracy and validity of medical review decisions and identify recurring errors and systematic discrepancies; Analyze claim frequency, average costs, and high-cost cases by healthcare institution, physician, diagnosis, and type of medical service; Identify factors affecting medical insurance loss ratios and develop proposals aimed at optimizing medical expenses and reducing unjustified costs; Participate in improving medical review processes, implementing unified assessment criteria, and enhancing service quality; Prepare periodic medical review reports and present results to the direct supervisor; Protect the rights of insured individuals and the legitimate interests of the company by ensuring that medical review decisions are objective, transparent, and well-founded; Perform other duties assigned by the direct supervisor in line with the role’s responsibilities. Knowledge Requirements Higher education in Medicine; Minimum 3 years of professional experience in the medical field; for the Senior Medical Expert position, a minimum of 5 years of experience is preferred; Experience in medical insurance, medical expertise, or clinical audit is considered an advantage; Knowledge of clinical diagnostics, pharmacology, laboratory and instrumental examinations, and treatment principles; Knowledge of insurance policy coverage terms and exclusions; Ability to analyze medical documentation and treatment prescriptions; Proficiency in Microsoft Office applications, particularly Microsoft Excel; Fluency in Azerbaijani; working knowledge of Russian and English is considered an advantage. Skills and Competencies Analytical and logical thinking; Ability to analyze medical information and make well-reasoned decisions; Strong attention to detail and accuracy; Effective communication and teamwork skills; Ability to respond promptly to non-standard situations; Problem-solving skills and initiative; Empathetic and professional approach towards insured individuals; Resilience under pressure and emotional stability; Integrity, objectivity, and accountability; Effective time management skills; Commitment to confidentiality and professional ethics. What We Offer Meaningful Work Opportunity to participate in decision-making, influence change, and contribute to the company’s success. A Team That Grows Stronger Together An opportunity to work in a professional, supportive, and collaborative team environment. Continuous Development Opportunities Extensive opportunities to acquire new knowledge, enrich your experience, and continue your professional development. A Trust-Based Work Environment A workplace where your ideas are valued, your initiatives are supported, and your growth is invested in. *Only candidates who meet the initial screening requirements will be contacted.

Location: Algiers, Algeria; Algeria (East); Algeria (West) Workplace: hybrid Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values. About the role : As a Product Manager at Yassir, you will be responsible for driving product initiatives from inception through execution. In this role, you will collaborate closely with designers, engineers, analysts, and other cross-functional team members within the organization to ensure that our products amaze and delight our users. You would be a leader who works in a highly collaborative environment, focused on building products in a lean way, as well as building strong relationships with your stakeholders and other product teams. If you like working in a product culture where teams value rapid testing and learning, then this is a great opportunity for you. About your role as Product Manager : Co-create, coordinate and facilitate your team's product discovery process Work with cross-functional collaborators, such as engineers, product designers, and marketers, to validate product ideas through a variety of product discovery frameworks and methods Work closely with users and stakeholders to understand their needs and objectives, and to gain a deep understanding of the problem space through workshops and research Conduct secondary and primary research, prototyping, and experiments (e.g. defining and understanding of proto-personas, customer journeys, customer interviews) Translate customer insights into prioritized product ideas or experiments to be tested on the market and with customers Synthesize data to make strategic evidence-based recommendations founded on the business, market, and customer needs Facilitate and actively collaborate in the development of business models, go2market plans, and early-traction tactics for products to be launched in collaboration with our clients, the product team, and other experts (e.g. marketing) Facilitate agile ceremonies in order to deliver a product or product initiatives in a timely manner and agreed on the quality‍ About your experience : Minimum of 3 years of proven experience in product management with digital products or in a similar product role at a Mobility, last mile, or quick delivery Startup. A track record of launching consumer-facing digital products and services (B2B or B2C) Experience working with scale-ups Ability to create and execute a customer discovery process to gather pains and opportunities Ability to design and run various ideation workshops Presentation skills and storytelling Understanding of how to integrate analytics into a product for generating useful information Understanding of the importance of branding and when it's important and when it's not A strong understanding of value proposition design and what makes for a successful venture Excellent verbal and written communication skills with the ability to communicate and influence stakeholders at all levels Knowledge of modern development practices like agile and scrum General understanding of the technical aspects in digital product development with the ability to work closely with technical engineers and get the best out of them Strong design sense with the ability to collaborate with designers to produce great work Ability to manage stakeholders across the business and clients Passion for digital products and human-centered design Dependable, enthusiastic, curious with great energy and the ability to work in a fast-paced, dynamic environment Fluent English Nice to have : Knowledge of lean startup techniques and what a good MVP should be across B2B and B2C Technical, consulting, or design background Understanding of metrics and how to define them for different companies and products Understanding of behavioral psychology and how to make products with high engagement and stickiness Understanding of the growth process across Acquisition, Activation, Retention, Referral and Revenue At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen. Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together. We look forward to receiving your application! Best of luck, Your Yassir TA Team

Location: Worldwide Workplace: remote Requirements— English B1 or higher: ability to read and understand written communication and communicate confidently with English-speaking partners;— Experience in customer support, account management, or another role involving direct communication with clients or partners;— Communication skills: ability to manage a high volume of correspondence, understand partners’ requests, and communicate information clearly;— AI tools: willingness to use AI and automation tools for working with text, information, and routine tasks while checking the quality of the output.Responsibilities— Handle incoming requests from potential and existing partners: answer questions, help resolve issues, and support ongoing communication;— Carry out initial qualification of new partners: collect information about traffic sources and pass relevant opportunities to Affiliate and Influence Managers;— Search for potential partners and work with contact databases: send introductory messages and initiate communication;— Prepare basic analysis and reports on partners, incoming requests, and results, while keeping track of relevant market developments;— Work with related teams and an AI bot: monitor the quality of automated communication and ensure smooth information handovers between shifts and responsible managers.What we offer— High salary (plus performance bonuses and salary revision);— Remote work;— Work schedule: rotating 2/2 (day shift 07:00–17:00; night shift 16:00–04:00);— 24-days holiday leave;— Corporate English lessons;— Exciting work challenges that allow you to grow to your full potential;— Strong team of like minded professionals who will be by your side to accomplish ambitious projects, and to stimulate your professional development and bring experience.

Location: Turkey; Bosnia & Herzogovina; Estonia; Spain; North Macedonia; Serbia; Slovakia; Malta; Moldova; Montenegro; Portugal; Italy; Latvia; Albania; United Kingdom; Czech Republic; Greece; Cyprus; Netherlands; Kosovo; Malaysia; Yerevan; Bulgaria; Slovenia; Romania; Poland; Bosnia and Herzegovina; Czechia; Georgia; Croatia; South Africa Workplace: Remote [https://app.ashbyhq.com/api/images/user-content/b540b9e2-0673-4d2d-91fd-e293658f4f6a/d5db35d1-81f0-4140-b61c-f3fb1004c7d1/job%20ad%20visual.png] Please be informed that Foxelli Group hires exclusively in-house and doesn't work with any external recruitment agencies. Any company or individual claiming to recruit on behalf of Foxelli Group is not affiliated with us. At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them. If you love to learn, experiment, think boldly, make decisions, and build things that matter -you’ll feel at home with us. THE ROLE We're building an AI-powered entertainment studio producing addictive vertical micro-drama series for US audiences, primarily women aged 35–55. We're looking for a creative director with exceptional storytelling instincts, strong cinematic taste, and a deep understanding of human emotions. Your mission is simple: turn good scripts into emotionally powerful episodes that people can't stop watching. You'll work with screenwriters, AI video creators, and editors, taking creative ownership from script review to the final finished episode. You won't need to write the scripts or generate every video yourself. Your role is to guide the creative execution, identify what needs improvement, and ensure every episode meets our standards. No AI experience? No problem. We’re looking for exceptional storytellers and filmmakers, not AI experts. If you’re a talented screenwriter or director, we’ll teach you everything you need to know about AI filmmaking technologies. We believe AI is opening up incredible new opportunities for creative professionals, allowing them to bring their ideas to life faster and with fewer traditional production limitations. You’ll have the opportunity to learn cutting-edge tools, develop valuable new skills, and become part of the next generation of filmmaking. WHAT YOU'LL DO 1. Script Review & Creative Direction - Review season storylines and individual episode screenplays. - Evaluate storytelling, emotional impact, character motivations, hooks, and cliffhangers. - Approve scripts or provide specific, actionable feedback to screenwriters. - Add directing instructions only when necessary. If the script is already strong and production-ready, approve it without unnecessary changes. 2. Direct AI Video Production - Establish the visual style and creative standards for each series. - Guide AI video creators on cinematography, framing, character performance, lighting, and emotional delivery. - Review generated footage and identify scenes or shots that need improvement. - Maintain visual consistency and quality across episodes. 3. Editing & Final Approval - Review episode edits for pacing, tension, emotional impact, music, sound design, and visual storytelling. - Give clear, prioritized feedback to editors. - Approve final episodes before release. - Ensure the finished video delivers the intended emotional experience. 4. Production Quality & Efficiency - Work with multiple AI video creators and editors. - Help the team increase production speed without sacrificing creative quality. - Identify recurring production problems and improve workflows. - Use audience feedback and retention data to improve future episodes. WHO YOU ARE - Exceptional storytelling instincts – you understand why audiences feel anger, excitement, suspense, satisfaction, and anticipation. - Strong cinematic judgment – you know how camera angles, acting, editing, lighting, and sound influence emotions. - Experience in directing or filmmaking – ideally film, television, serialized drama, or narrative short-form video. - Understanding of AI filmmaking – you know the capabilities and limitations of AI video generation and how they affect production decisions. - Strong attention to detail – you easily spot continuity errors, weak performances, awkward cuts, or emotional moments that don't work. - Clear communicator – you can explain exactly what's wrong, why it matters, and how to fix it. - Pragmatic – you don't make changes just to make changes. You know when something is good enough to approve. - Comfortable with fast-paced production – you can make strong creative decisions quickly. - Excellent English communication skills. BIG PLUS - Experience directing drama, romance, thrillers, soap operas, or telenovelas. - Experience with AI filmmaking tools such as Kling, Runway, Seedance, or similar. - Experience leading creative production teams. - Understanding of audience retention and performance-driven storytelling. WHAT SUCCESS LOOKS LIKE - Episodes consistently deliver strong emotional impact, hooks, and cliffhangers. - Screenwriters and AI creators receive clear, useful feedback without unnecessary revisions. - The team produces more high-quality episodes while keeping production costs under control. - Finished episodes maintain consistent cinematic quality and improve based on audience feedback. THE RECRUITMENT PROCESS Apply - A simple form that helps us know who’s stepping into our world. Ribbon AI Interview - Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space. Interview -A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together. FIXED SERVICE FEE €2,000–5,000 monthly service fee, depending on experience. ❕Please note that this role is based on a contract/freelance agreement. LOCATION Remote, hiring across selected European countries and South Africa. RECRUITMENT PROCESS 1. Application and portfolio review. 2. AI interview. 3. Practical creative directing test. 4. Interview and trial period. PERKS & BENEFITS - Full flexibility with your schedule in a fully remote setting, while Apploye ensures transparency and fairness. - Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check. - A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously. - Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested. - A budget for your home office setup so you’re comfortable working how you like and where you like. - Strong company culture and a network of unique individuals that celebrate you. ELIGIBILITY & LOCATION REQUIREMENTS ❕This role is 100% remote. - Our tribe works primarily in the Eastern European Time Zone (EET — UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported. - For full-time roles, we ask that you’re available for at least 5 hours during typical EET working hours — it keeps collaboration smooth and communication easy. (This doesn’t apply to part-time roles.) Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.

Location: Huntsville, AL Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. Financial Planning – Korean Bilingual LG Electronics Alabama Inc. (LGEAI) is seeking a Korean Bilingual Financial Analyst (FP&A) to join our Financial Planning team under the CFO department. This position is designed to accommodate a range of experience levels, from early-career finance professionals to experienced senior-level finance candidates, depending on the individual’s background, qualifications, and demonstrated capabilities. This role will support financial planning, budgeting, forecasting, reporting, variance analysis, and business performance management. The ideal candidate will have a strong foundation in finance or accounting, strong analytical skills, and the ability to work closely with both local leadership and Korean headquarters/global stakeholders. More experienced candidates may take greater ownership of planning cycles, provide strategic financial recommendations, and partner closely with leadership on corporate finance initiatives. This position requires strong attention to detail, business judgment, communication skills, and the ability to translate financial data into meaningful insights. Korean-English bilingual proficiency is required, as this role will collaborate closely with Korean headquarters and global teams to ensure clear communication, alignment, and execution across regions. Responsibilities Support monthly forecasting, annual budgeting, long-range planning, and P&L reporting activities for assigned business areas or corporate functions. Prepare financial reports, variance analysis, and performance summaries to identify key business drivers, risks, opportunities, and corrective actions. Develop, maintain, and improve financial models used for financial planning, cost analysis, investment review, and business decision support. Partner with Finance, Corporate Strategy, and business leadership to align financial planning activities with company objectives and performance goals. Assist in preparing executive-level reports, dashboards, and presentations for leadership, including clear analysis and business recommendations. Monitor KPIs, expenses, cost trends, and financial performance to improve reporting accuracy, accountability, and visibility across supported functions. Identify cost-saving opportunities, process improvements, and financial efficiency initiatives. Work closely with the Director of Finance and Financial Planning team members to support corporate-level financial strategy, reporting, and performance management. Collaborate with Korean headquarters and global stakeholders to support financial communication, reporting requirements, and cross-regional alignment. Depending on experience level, may lead portions of the budgeting and forecasting process, manage complex analysis, influence stakeholders, or support broader financial strategy initiatives. Education / Experience Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related business discipline required. 1+ years of experience in finance, accounting, FP&A, corporate finance, financial analysis, or a related field required; responsibilities and scope will be determined based on experience and qualifications. Must have knowledge of financial statements, accounting concepts, financial structure, budgeting, forecasting, and financial planning processes. Experience preparing financial reports, analyzing variances, and communicating business performance trends. Strong Excel skills required, including formulas, PivotTables, lookups, data analysis, and financial modeling. Experience working with ERP systems, large data sets, reporting tools, or financial planning systems preferred. Ability to communicate financial information clearly to both finance and non-finance stakeholders. Ability to work onsite in Huntsville, AL required; this position is not hybrid or remote. Korean-English bilingual proficiency required, both verbal and written. Preferred Qualifications Experience in a U.S. corporate finance, manufacturing, or large company environment. Experience supporting budgeting, forecasting, P&L analysis, cost analysis, cost optimization, or corporate efficiency initiatives. Experience partnering with department leaders, corporate management, senior leadership, or global teams. Advanced Excel, financial modeling, data visualization, ERP, SAP, Power BI, or other reporting system experience preferred. MBA, CPA, CMA, or other relevant finance/accounting certification preferred. Ideal Candidate Profile Analytical and detail-oriented finance professional with strong business judgment and problem-solving skills. Comfortable working with financial data, identifying trends, and translating analysis into practical business recommendations. Strong communicator who can collaborate effectively with local teams, Korean headquarters, and global stakeholders. Able to work independently while also contributing effectively in a team environment. Demonstrates ownership, accountability, and a willingness to improve processes and financial visibility. More experienced candidates should demonstrate executive presence, leadership capability, and the ability to influence decisions through clear, data-driven recommendations. Final title and compensation range will be determined based on the selected candidate’s level of experience, qualifications, skills, and overall fit for the role. Candidates with varying levels of finance, FP&A, corporate finance, or related experience are encouraged to apply. Recruiting Range: Financial Analyst 1 (up to 2 years exp.): $53-60k / bonus target 5% Financial Analyst 2 (3–4 years exp.): $65-73k / bonus target 5% Financial Analyst 3 (5–7 years exp.): $80-90k / bonus target 5% Financial Planning Manager (7+ years exp.): $100-113k / bonus target 10% #LI-TF1 Recruiting Range $53,000 — $113,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: Thailand - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive. MISSION Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour. OUTCOMES Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities How the tiers differ: On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution. HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals By Day 60: Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed Lead technical onboarding or integration work for at least one account Monitor health signals across your accounts and flag at least one emerging risk to the account team By Day 90: Carry your full account portfolio, including your share of 24/7 coverage Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering WHAT YOU’VE ACCOMPLISHED Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution A genuine love of helping and teaching people, and excellent written communication skills in English Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus Experience with ticketing systems such as Zendesk and YouTrack The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation Experience working on remote, globally distributed teams Openness to feedback and to others’ opinions and ideas, and eagerness to grow Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

Location: Serbia - Remote; Spain - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive. MISSION Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour. OUTCOMES Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities How the tiers differ: On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution. HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals By Day 60: Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed Lead technical onboarding or integration work for at least one account Monitor health signals across your accounts and flag at least one emerging risk to the account team By Day 90: Carry your full account portfolio, including your share of 24/7 coverage Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering WHAT YOU’VE ACCOMPLISHED Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution A genuine love of helping and teaching people, and excellent written communication skills in English Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus Experience with ticketing systems such as Zendesk and YouTrack The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation Experience working on remote, globally distributed teams Openness to feedback and to others’ opinions and ideas, and eagerness to grow Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

Location: Costa Rica - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive. MISSION Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour. OUTCOMES Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities How the tiers differ: On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution. HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals By Day 60: Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed Lead technical onboarding or integration work for at least one account Monitor health signals across your accounts and flag at least one emerging risk to the account team By Day 90: Carry your full account portfolio, including your share of 24/7 coverage Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering WHAT YOU’VE ACCOMPLISHED Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution A genuine love of helping and teaching people, and excellent written communication skills in English Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus Experience with ticketing systems such as Zendesk and YouTrack The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation Experience working on remote, globally distributed teams Openness to feedback and to others’ opinions and ideas, and eagerness to grow Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

Location: Remote; Remote - Spain; Remote - EMEA; Remote - Portugal Workplace: Remote About Us Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. About the Position We're looking for a proactive and highly organized Technical Project Manager to lead customer implementations across Constructor's product suite. You will lead onboardings for new customers as well as implementations of additional products for existing customers, owning each engagement from kickoff through activation. You will own the plan, the timeline, and the outcome, and you drive the people delivering it through a matrixed reporting structure. As we build toward an automation-first operating model, you will help standardize how implementations are run and increasingly act as a portfolio strategist, managing exceptions while repeatable, AI-assisted processes carry the routine work. You will: • Lead multiple implementations end to end, both new-customer onboardings and additional-product rollouts for existing customers, from kickoff through integration, testing, and activation. • Take accountability for the outcome of every implementation, coordinating Constructor resources, customer resources, and partners, against a single shared plan. • Run kickoffs, set milestones, track dependencies, and maintain a clear, shared view of status for internal stakeholders and the customer. • Serve as the customer's primary point of contact through activation, setting expectations and communicating progress, risks, and changes in scope. • Identify risks and blockers early, escalate effectively, and keep implementations moving toward on-time, predictable delivery. • Ensure clean handoffs into implementation from Sales and out of implementation to Customer Success and Support. • Maintain implementation plans and reporting in our systems of record so schedule, duration, and status roll up cleanly across your portfolio. • Help build the repeatable processes, templates, and standards that let the function scale, and partner on the automation-first model as it matures. Role Responsibilities: Technical Project Management • Own the Outcome: Be accountable for the success of each implementation from kickoff to activation, whether the work is delivered by Constructor, the customer, or a partner, standing behind on-time, predictable go-live for both new customers and existing-customer product rollouts. • Drive Every Contributor: Coordinate Constructor technical resources, customer resources, and partners against one plan, holding each accountable to their commitments through influence rather than authority. • Lead the Customer Experience: Serve as the primary point of contact through activation, running a clear communication rhythm and building customer confidence from kickoff to handoff. • Manage Handoffs & Risk: Ensure accurate handoffs from Sales into implementation and from implementation into Customer Success and Support, surfacing risk early and keeping delivery on track wherever the risk sits. • Build Scalable Process: Standardize how implementations are run at Constructor, maintain accurate tracking and reporting, and help advance the automation-first operating model as the function grows. Requirements You Have • At least 3 years of technical project management or onboarding project management experience, ideally in a SaaS environment. • A track record of owning delivery outcomes end to end and holding cross-functional contributors accountable through influence rather than direct authority. • Excellent organizational and communication skills, with the ability to run multiple implementations in parallel without losing the thread. • Customer-facing confidence: you can lead a kickoff, manage expectations, and keep stakeholders aligned through go-live. • Proven ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity. Nice to Have • Technical fluency sufficient to direct integration specialists and translate between technical and business stakeholders. • Exposure to ecommerce, product discovery, LLMs and familiarity with concepts like catalog data feeds, integrations and APIs. • Experience coordinating implementations that span internal teams, customer resources, and third-party partners. Benefits 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year 💰 A competitive compensation package including stock options: base salary range is 90-105K USD annually 🌎 Fully remote team - choose where you live 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office 💻 Apple laptops provided for new employees 🧑‍🎓 Training and development budget for every employee, refreshed each year 👪 Maternity & Paternity leave for qualified employees 🧠 Work with smart people who will help you grow and make a meaningful impact 🏥 Company sponsored US health coverage (100% paid for employee) Diversity, Equity, and Inclusion at Constructor At http://constructor.io/Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.