Вакансии

25 029 вакансий

Компании и подписки · Нет нужной компании? Предложите её →

25 029 вакансий по запросу «Engineering»Сначала свежие

Cloudflare2 дн назад

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Singapore About the Role The Cloudflare APAC sales organisation operates as one integrated revenue system. Account Executives, Customer Engineers, Partner Account Managers, Business Development Representatives, Customer Experience Managers, Professional Services and Revenue Operations work as a continuous engine - winning, deploying, adopting, expanding, and scaling platform commitments across the full customer lifecycle. The system is supported by an AI-embedded operating model. The work itself, however, remains human. The role of every seller at Cloudflare is to bring critical thinking, judgment, and trust to customer relationships and outcomes. In this role, you will be responsible for driving significant growth by landing and expanding a portfolio of assigned customers in Enterprise accounts of the Thailand market . The ideal candidate possesses a strong blend of sales acumen and technical understanding, enabling them to engage effectively with both technical and non-technical buyers. As an Account Executive, you will drive revenue velocity by utilizing foundational sales data layers for accurate forecasting, proactive pipeline management, and consistently exceeding attainment targets. You are the kind of operator who uses AI as a force multiplier every day, cares more about customer outcomes than job boundaries, and demonstrates curiosity, judgment, and high agency. Responsibilities Own and execute a comprehensive territory plan to consistently achieve and exceed sales and revenue targets. Cultivate long-term strategic relationships with key accounts and partners. Lead executive-level transformation narratives that earn the right to be in the architecture conversation. Leverage top partners as an extension of the sales team to co-sell alongside where they bring customer relationships, services capability, or procurement leverage. Drive regular forecast & pipeline cadences with top partners. Understand customer network architectures, the problems that Cloudflare can solve and effectively translate Cloudflare’s solutions to drive successful platform sales, ensuring clients can secure and scale their own AI-driven workloads. Manage contract negotiations and structure platform-level commercial commitments (multi-year, multi-product, outcome-anchored) rather than point-product deals. Stay engaged through onboarding, adoption, and the first renewal. Partner with Customer Engineers, Professional Services on a deployment plan with milestones tied to measurable outcomes. Proactively build and manage a robust sales pipeline by leveraging internal tools, AI-assisted research and pipeline sources (BDR, Channel, Marketing). Maintain high standards in pipeline discipline, CRM hygiene and forecasting accuracy. Desirable Skills, Knowledge, and Experience Experienced sales professional with deep relationships with C-level executives from the largest enterprises in Thailand Experienced sales professional who has closed strategic deals with the largest enterprises in Thailand Bachelor's degree required. Experience selling technology solutions in high-growth technology firms. Demonstrated track record of consistently meeting and exceeding multi-million dollar quota targets. Proficient in discovery, positioning, competitive selling, negotiation, closing, and multi-threaded land and expand strategies. Strong understanding of computer networking, cloud security technology, and how enterprise infrastructure adapts to automated data workflows. Exceptional interpersonal communication skills and value selling skills. Proficiency in modern sales software, customer data environments, and core systems (e.g., Salesforce, Tableau, G-suite). Thinks critically rather than reacting, exercises judgment under uncertainty, names risks honestly, shows genuine empathy for customers as people, can point to relationships built over time on trust, and demonstrates visible curiosity in how they prepare, sell, and learn. Willingness to actively engage with AI tools and experiment. Ability to travel as required. The portfolio for this role consists of customers based in Thailand. Proficiency in Thai to communicate with these customers would be required. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

География найма не уточнена

Perplexity2 дн назад

Product Manager, Legal

Location: San Francisco; New York City In 2026, we launched Computer, the defining product for the new era of agentic AI. We’ve scaled beyond the millions of people using Perplexity every day for research, shopping, investing, and curiosity into a new paradigm of using AI to transform knowledge into action. Thousands of attorneys, Am Law firms, and corporate legal teams already rely on Perplexity every week—and Legal is one of our highest-conviction enterprise verticals. Following the playbook that scaled Perplexity Finance, we are looking for an entrepreneurial Product Manager to build and scale our Legal vertical from the ground up. Product Managers at Perplexity work closely with design, engineering, research, and go-to-market teams to turn frontier AI capabilities into indispensable daily workflows. Whether you have a couple of years of product experience at a legal AI or B2B software company, or you are an early-career builder or operator with high agency and a steep trajectory, this role offers rare end-to-end ownership of a flagship vertical. In your application, please highlight a product, workflow, or agent system you’ve built—or a specific legal problem you believe AI is uniquely positioned to solve. THE ROLE Legal work sits at the exact intersection where Perplexity shines: high-stakes research, multi-document synthesis, verifiable citations, and multi-step execution across specialized systems. Winning in Legal requires clearing an uncompromising bar for accuracy, source authority, document fidelity, and enterprise governance—without sacrificing the speed and simplicity that make Perplexity magical. Sitting within our AI Capabilities & Verticals PM team, you will be the dedicated product owner for Perplexity’s Legal vertical. Rather than building an isolated point solution, you will shape how core Perplexity surfaces—Computer, Search, Teammates, Projects, Plugins, Skills, and Artifacts—come together into a cohesive, trusted experience for litigators, transactional counsel, and in-house legal teams. You will partner across Engineering, Design, AI Research, Partnerships, Sales, and Product Marketing to close product and data gaps, co-design with leading law firms and legal departments, and scale Legal into one of Perplexity’s flagship enterprise businesses. WHAT YOU’LL DO - Own the Legal vertical roadmap end-to-end: Define and execute product strategy across litigation research, M&A and transactional diligence, contract review and drafting, and in-house legal workflows—translating attorney pain points into modular capabilities that benefit the entire platform. - Ship core legal primitives and entrypoints: Partner with Engineering and Design to build the product surfaces high-stakes legal work demands—including structured multi-document review tables for diligence and discovery, passage-level inline citations with side-by-side source verification across PDFs/DOCX/spreadsheets, precision redlining and document comparison, and seamless workflows inside Microsoft Word, Outlook/email, and Slack. - Expand the legal data and connector ecosystem: Work closely with Business Development/Partnerships and Engineering to prioritize, integrate, and launch authoritative legal research sources (case law, citators, dockets, secondary sources) and system-of-record connectors across DMS, VDRs, CLM, e-discovery, and practice management (e.g., LexisNexis, Westlaw, iManage, NetDocuments, Datasite, Intralinks, Ironclad, Clio). - Build Legal Skills, Plugins, Teammates, and tailored onboarding: Design out-of-the-box legal workflows, domain-specific Skills, and tailored onboarding flows that ingest a lawyer’s or firm’s clause playbooks, precedent templates, and drafting conventions for immediate time-to-value. - Set the bar for accuracy, evaluations, and enterprise trust: Partner with AI Research and Engineering to build realistic, workflow-level legal benchmarks and evaluation harnesses (measuring citation fidelity, retrieval recall, tabular extraction, and redline quality), alongside enterprise controls for permissions, matter-level governance, and data handling. - Co-design with customers and accelerate vertical GTM: Build design partnerships with leading law firms and corporate legal teams, join strategic customer calls to turn live blockers into shipped product, and partner with Sales, Applied AI, and Product Marketing to craft category-defining demos, case studies, and self-serve and enterprise growth loops. QUALIFICATIONS - 1–4+ years of experience in product management, founding/early-stage product building, forward-deployed product/solutions, or a high-intensity analytical/operating role (such as startup operations, strategy consulting, or investment banking) paired with hands-on product shipping. We index heavily on slope, curiosity, and execution speed rather than years on a resume. - No JD or formal legal degree required—though genuine curiosity about how legal professionals research, analyze risk, negotiate, and deliver work is essential. - AI-native builder: You actively build with LLMs and agents. You are comfortable writing and tuning prompts and Skills, prototyping workflows end-to-end, reasoning about tool calls and context budgets, and designing evaluations and human-in-the-loop safeguards for non-deterministic systems. - Analytical and data-fluent: Comfortable writing SQL, pulling your own cohorts, instrumenting failure modes, running guarded experiments, and pairing warehouse metrics with qualitative user research to focus on what drives retention and repeat high-value usage. - Crisp communicator and high-velocity executor: Strong written and verbal communication; comfortable moving directly from a partner call with an Am Law firm into writing a tight spec with engineers and shipping iterations the same week. - High-ownership operator: Thrives in a small, agile, low-ego team where processes are still being defined and you own the full stack of the outcome—from multi-quarter vertical strategy down to dogfooding edge cases in redlined Word documents. NICE TO HAVE - Experience building or operating at a legal AI, legal tech, e-discovery, CLM, or vertical enterprise AI company (or working directly with law firms and corporate legal departments). - Familiarity with real-world legal workflows and tooling—such as litigation cite-checking (Shepard’s/KeyCite), M&A virtual data rooms, contract redlining playbooks, DMS/CLM integrations, or Microsoft Office add-ins. - Technical foundation (CS, engineering, data science, or dual technical/business training) with comfort reading API documentation, MCP/connector schemas, and system architectures.

Perplexity2 дн назад

Product Manager, Legal

Anthropic2 дн назад

Partner Account Manager, Systems Integrators

Location: Tokyo, Japan About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Partner Account Manager for Japan, you will be responsible for building, managing, and scaling strategic partnerships with both System Integrators (SIs) and resellers to accelerate the adoption of our solutions in the Japanese enterprise market. You will work at the intersection of cutting-edge technology and Japan's unique business ecosystem, helping partners integrate our products into their solution portfolios and joint go-to-market strategies. As a Partner Account Manager, you will focus on growing reseller business in Japan and achieving quarterly revenue targets through new customers and upsells. The position involves direct collaboration with partners and internal teams to overcome obstacles and implement growth strategies. Responsibilities include designing partner recruitment, enablement, and go-to-market plans, using a test-and-learn approach in ambiguous situations. Strong business creation skills are needed to identify joint value propositions and explore co-selling models. While revenue contribution is the key metric, building scalable partner engagement and executing joint initiatives are crucial for consistent growth. This role is critical to establishing and expanding our presence in Japan through the partner ecosystem, enabling us to serve Japanese enterprises at scale. You will be instrumental in building our channel strategy from the ground up in one of the world's most sophisticated technology markets. Key responsibilities Strategic Partner Management Develop and execute comprehensive business plans with System Integrators (NTT Data, Fujitsu, NEC, Hitachi, etc.) and key resellers to drive mutual growth and revenue targets Build and maintain executive-level relationships within Japanese partner organizations, navigating complex organizational structures and decision-making processes Own the full partner lifecycle from initial engagement through long-term strategic alignment, including regular business reviews and QBRs Plan and deliver partner-facing activities, such as training sessions, email campaigns, webinars, and joint events Negotiate and structure partnership agreements including technical integration terms, resale agreements, and revenue-sharing models Business Development & Revenue Generation Build and maintain relationships with reseller and distributor partners to drive new customer acquisition and upsell revenue Collaborate with SI partners and resellers to identify, qualify, and close enterprise opportunities in key verticals (manufacturing, financial services, retail, telecommunications, life sciences) Drive joint sales activities including customer workshops, seminars, proof-of-concepts, and strategic account planning Track pipeline development, forecast revenue, and report on partnership performance metrics with detailed accuracy Manage channel conflict and ensure healthy ecosystem dynamics between direct sales, SI partners, and resellers Enablement & Solution Development Lead comprehensive enablement programs including technical training, certification development, and sales methodology alignment Work closely with partner practices to develop joint solutions and industry-specific offerings tailored to Japanese market requirements Coordinate with global product and engineering teams to ensure Japanese partner requirements and customer feedback influence our roadmap Develop and maintain Japanese-language sales tools, technical documentation, and partner portals Facilitate knowledge transfer between Anthropic and Japanese partner technical teams Go-to-Market Leadership Design and execute joint marketing campaigns Develop customer success stories and case studies that resonate with Japanese enterprise buyers Partner with internal teams to localize global GTM strategies for the Japanese market Represent the company at partner events, customer engagements, and industry conferences (CEATEC, Japan IT Week, etc.) Identify and remove bottlenecks proactively by working with internal teams including Marketing, Sales, and Legal Foster alignment across departments to ensure successful partner execution and performance Minimum qualifications Experience in channel management, strategic alliances, or business development within the Japanese technology market Proven track record managing relationships with Japanese System Integrators and/or technology resellers or similar Deep understanding of Japanese enterprise sales cycles, decision-making processes, and business etiquette Native or business-level Japanese and English language skills Strong understanding of the Japanese IT landscape including cloud adoption trends, digital transformation initiatives, and regulatory requirements Demonstrated ability to navigate complex partner ecosystems and manage channel conflict Preferred qualifications 7+ years of relevant experience Experience with enterprise software, cloud services, or AI/ML technologies in the Japanese market Exceptional relationship-building skills with ability to establish trust and credibility with executives Strong analytical skills with experience in business planning, forecasting, and performance measurement Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Ramp2 дн назад

Risk Operations Specialist, Onboarding

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a member of Ramp's Risk Strategy & Operations, you will drive operational initiatives related to underwriting, customer risk management, and fraud. This role requires an understanding of underwriting processes, fluency with data, and the ability to analyze risk vectors such as credit and fraud risks. We take our responsibility to serve our customers’ commitment to their financial health seriously, and our approach is anchored in data-driven and systematic decisions to delight our customers. Please note: This role follows a Sunday–Thursday workweek. WHAT YOU'LL DO - Develop and execute Ramp’s risk underwriting policy used to onboard new business to the Ramp platform across corporate credit card and bill pay products - Build and maintain monitoring dashboards for underwriting outcomes, processes and losses - Partner with product and engineering to build best in class risk tooling to increase operations efficiency - Research emerging underwriting and fraud trends to innovate on Ramp's decisioning systems and policies - Provide best in class customer experience, while managing credit and fraud risk, by effectively managing customer support requests on their application over phone and email - Have the ability to grow, develop and learn in a fast-paced, start-up environment - Identify emerging risks and use AI and automation to improve decision quality and efficiency WHAT YOU NEED - Minimum 1-2 years of experience in Underwriting, Credit Risk Management or Fraud Risk Management - Experience within consumer/ corporate/ small business cards, payments, invoices, lending, or related industries - Excellent written and verbal communication skills - Strong background in customer support via email - Investigative and critical thinking skills - BA/BS from an accredited university - Ability to work weekends from Sunday - Thursday - Experience integrating AI into your daily work NICE-TO-HAVES - Experience in high growth startups - Experience building complex financial products - Knowledge of SQL or Python - Strong background in customer support via phone BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

CertiK5 дн назад

Web3 Business Development

Location: US / Remote Workplace: remote About the Company Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem. Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation. About This Role We’re looking for a passionate and proactive Business Development professional to help expand CertiK’s presence in the Web3 ecosystem. You’ll connect with founders and decision makers, identify new business opportunities, build lasting relationships, and drive deals from initial conversations to closing. We value people who take initiative, stay curious, and are eager to learn and grow alongside our global team. Responsibilities Research and open new Web3 projects across DeFi, infrastructure, L1/L2 ecosystems and exchanges. Reach decision makers such as founders, CTOs and heads of security. Drive deals from first contact to signed contract. Build partnerships and referral channels with projects, VCs, launchpads and ecosystems Stay on top of market trends and developments, identify new business opportunities, and translate market insights into actionable feedback. Requirements Has experience in business development, sales, partnerships or consulting Web3 native, or a fast learner who can show how you got up to speed on something new Self-motivated, hard-working and responsive Fluent in English Based in US Nice to Have An existing network among Web3 founders, VCs, launchpads or exchanges Technical curiosity about smart contracts, DeFi mechanics and security Experience in a startup or in a role with a commission component What We Offer Base salary plus uncapped commission A security engineer mentor and support from senior BDs from day one Fully remote work with a global team across North America, Asia and Europe Target annual base salary for this role performed in the US is $50,000 - $90,000. The exact compensation at which this job is filled will be determined by the skills and experience of qualified candidates.

Synthesia10 дн назад

Senior Lifecycle Manager

Location: London; UK Remote Workplace: Hybrid Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. THE ROLE Synthesia is growing fast, and lifecycle is how we turn that growth into lasting customer relationships, guiding every user from first signup to real value. Every month we send 150+ emails to 1+ million contacts, and as we launch new products and enter new markets, that scale and its impact on revenue will keep rising. As Senior Lifecycle Manager, you’ll build one of the most exciting lifecycle programmes in Europe. You’ll own the product-led growth motion after signup: the journeys that turn new users into activated, paying and expanding customers. You’ll build automations triggered by what users do in the product and set the standard for how every customer-facing email Synthesia sends works together as one experience. You’ll partner with Product, Product Marketing and Data teams to build a lifecycle engine that grows with the company. WHAT YOU'LL DO - Customer journeys: Design, build and optimise lifecycle journeys that support customers throughout their experience with Synthesia, from activation, adoption and engagement through to expansion, retention and winback. - Lifecycle automation: Own the end-to-end implementation of lifecycle programmes, from audience segmentation and behavioural triggers to workflow logic, suppression rules, QA and performance monitoring. - Experimentation: Develop and execute structured experiments to continuously improve lifecycle performance. Test messaging, timing, segmentation and journey design, analyse results and turn learnings into actionable improvements. - Data-driven personalisation: Leverage product usage, customer attributes and engagement signals to deliver increasingly relevant lifecycle experiences. - Lifecycle quality and deliverability: Own campaign QA and testing processes, support email deliverability and sender reputation and help establish best practices for segmentation, frequency management and customer experience. - AI-powered lifecycle: Explore and apply AI to make lifecycle marketing more effective and efficient. From content creation and dynamic personalisation to workflow automation, identify opportunities to improve both the customer experience and how we work. WE’D LOVE TO HEAR FROM YOU IF YOU HAVE - You deliver impact: You understand how lifecycle marketing contributes to activation, adoption, retention and revenue, and you can demonstrate measurable results from programmes you’ve owned - You’re analytical and curious: You use data to understand performance, challenge assumptions and continuously improve what you build - You think in customer journeys: You look beyond individual emails to understand the customer experience, identify friction and create relevant, connected communications - You’re technically excellent: You’re confident building sophisticated automation, managing complex segmentation and working with customer and product data. You care about the details that make programmes effective and reliable - You take ownership: You’re comfortable independently leading initiatives from concept through execution, proactively solving problems and making informed decisions - You collaborate naturally: You know how to work across functions, build strong relationships and move complex projects forward without direct authority - You care about quality: From deliverability and data accuracy to messaging and customer experience, you hold your work to a high standard - You’re excited about AI: You actively explore how emerging technologies can improve personalisation, experimentation and the way lifecycle marketing operates WE’D BE PARTICULARLY EXCITED IF - 6+ years of experience in lifecycle, CRM or email marketing, ideally in B2B SaaS or product-led companies - Strong hands-on experience with HubSpot, including complex workflows, list building, segmentation and campaign execution - Proven experience building and optimising always-on automated programmes, including onboarding, nurture and re-engagement, alongside one-off campaigns - Experience owning lifecycle initiatives end to end, from briefing and journey design to implementation, QA, reporting and optimisation - Strong analytical skills, with experience using product, CRM and engagement data to build audiences, evaluate performance and run structured experiments - Practical experience using AI to improve lifecycle execution, operational efficiency or customer personalisation - Working knowledge of email deliverability, including SPF, DKIM and DMARC, and privacy regulations such as GDPR and CCPA/CPRA - Proven ability to manage complex cross-functional projects and influence stakeholders across different teams NICE TO HAVE - Experience with customer data platforms - Experience with Salesforce, particularly connecting CRM and account data to lifecycle programmes - Experience with in-product messaging and multichannel lifecycle journeys - SQL skills for self-serve behavioural analysis and insights COMPENSATION We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role. The range for this position is £70,000 - £90,000 GBP, and we are open to discussing where you land within it, or beyond it, for exceptional experience.

Verda2 дн назад

Data Center Operations Manager

Responsibilities: — Own operational performance and uptime, including SLAs, incident and problem management, and post-incident reviews across colocation sites and owned site. — Lead the Team Lead and Site Critical Facilities Manager, managing shift plans, hiring, training, and competence development for technicians and critical facilities engineers. — Oversee outsourced facilities contracts and colocation providers, including escalations and commercial reviews. — Set and enforce safety culture, permit-to-work, conduct investigations and audits, and act as senior contact for authorities. — Prepare operations for buildout, including handovers from deployment team, procedures, budget, and forecasting. Requirements: — Proven leadership in live data center operations, including incident command, SLA ownership, and post-incident reviews. — Experience leading a 24/7 operations team in a live data center or comparable mission-critical environment. — Experience managing managers or leads and shift-based technician teams. — Experience governing contractors and providers against SLAs with commercial and escalation discipline. — Strong safety mindset, including permit-to-work and EHS audits. — Professional working proficiency in English. Nice to have: — Finnish language skills. — Experience ramping up a new or owned facility. — Experience running high-density AI/GPU environments. — A technical degree (e.g., engineering) or equivalent experience. Benefits: — Cash and equity compensation along with local benefits. — Work in a diverse environment with 40+ nationalities and 6 different nationalities on the management team. — Opportunity to make an impact and work alongside world-class engineers, researchers, and partners across the global AI ecosystem. Additional details: — Location: Helsinki, Finland, with regular presence across Verda’s data center sites. — Employment: Full time, Permanent. — Work model: Hybrid with some travel between sites. — Reports to: Head of DC Operations. — Team size: 2 direct reports, and up to 13 technicians and 2 critical facilities engineers across the wider team.

ГибридHelsinki

Intercom2 дн назад

Manager, Account Executives

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is preparing for it's next phase of expansion and are hiring managers across every segment. Fin is the leading AI agent for customer service, and we’re scaling our North America sales team to match demand. As Manager, Account Executives, you’ll lead a team of Fin AEs who win new logos and grow a portfolio of existing customers. Reporting to the Director, Sales, you’ll own the strategy, operating plan, and results for your team. We’re looking for an experienced first-line leader who hires and develops great sellers, coaches them through complex deals, and partners across functions to build a repeatable, customer-centric sales motion. You’ll play a central role in shaping our value-led sales strategy and scaling the NAMER sales engine alongside our Salesforce counterparts. This is a builder’s role. The market is moving fast, the playbook is still being written, and we need a leader who is innovative, agile, and resilient. What will I be doing? Sales strategy and planning Own both new logo and expansion targets for your territory. Turn company goals into a team plan that delivers predictable, repeatable performance. Own pipeline generation, quality, and hygiene, and forecast accurately. Build new sales motions where needed to capture market or segment opportunities. Set clear performance expectations and KPIs for your team. Deal and account leadership Act as executive sponsor on the largest deals in your pipeline, and get hands-on when it counts. Coach sellers to close six- and seven-figure opportunities, which exist in every segment. Own executive relationships in top accounts and ensure customers realize value after the sale. Stay close to customer needs, competitors, and market trends. Hiring and team development Recruit, onboard, and retain top sales talent. Coach through regular deal reviews, call feedback, and development plans. Build a culture of accountability, curiosity, and high performance. Cross-functional collaboration Partner with the Salesforce core sales organization to identify accounts and territories for your team, and advocate for Fin as a strong fit within the portfolio. Work with SDR, Enablement, Marketing, Solutions Engineering, and Forward Deployed Engineering to drive pipeline and improve the sales process. Reporting and analytics Report regularly to senior leadership on team performance, pipeline, and market conditions. Use data to recommend changes that improve performance and hit growth targets. What skills do I need? 5+ years in a quota-carrying new business role with a record of overachievement, including complex deals involving procurement, legal, and security (must have 6 figure closing experience) . 3+ years of people management experience leading quota-carrying sellers. A track record of, and passion for, hiring, coaching, and developing top talent. Success building and executing sales strategy, ideally in a product overlay or co-prime selling environment. Strong new logo acumen with experience self generating pipeline Operational excellence and forecasting expertise. A builder mindset, with experience shaping go-to-market strategy and sales programs (capacity, territory, quota, headcount). AI fluency Bonus Skills & Attributes Experience selling a consumption-based or AI product. * Proof of eligibility to work in the United States is required. The OTE range for candidates within the San Francisco Bay Area is $275,400 - $349,375. Actual OTE pay will depend on a variety of factors such as education, skills, experience, location, etc. The OTE pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Twilio2 дн назад

Architect

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Architect on our Data Substrate team About the job Twilio runs on data, and the platform underneath it is entering a major shift. Open table formats, the convergence of lakes and warehouses, tightening privacy regulation, and AI workloads are all changing what a data platform has to do. We’re hiring an Architect to set our direction through that shift and to make sure the systems we build over the next 3-5 years are the right ones. You’ll own the technical strategy for our data platform, spanning storage, lake and lakehouse architecture, catalog and governance, and privacy-by-design. You’ll work across org boundaries, setting standards that dozens of teams build on and raising the technical bar for the engineers around you. Responsibilities In this role, you’ll: Own the architecture and multi-year technical strategy for the data platform, including the lake/lakehouse, ClickHouse, Elasticsearch, and governance, and keep them coherent as one platform rather than separate systems. Define where each engine fits (for example, ClickHouse versus open table formats on object storage) and the migration path between them. Make and document the major design decisions (ADRs, RFCs) on storage and open table formats, catalog strategy, compute engines, tenancy, data placement, and build-versus-adopt tradeoffs, with cost and performance at petabyte scale as explicit design constraints. Set the reference architectures for how our core storage and query engines (ClickHouse, Elasticsearch, and lake engines) are deployed, tuned, scaled and operated as shared platforms, including capacity, cost, tenant isolation, and upgrade strategy. Define the reliability model for the platform: availability targets, failure domains, disaster recovery, observability, and incident response patterns that teams can adopt. Build privacy and compliance into the architecture, not onto it. Design deletion and right-to-erasure, retention, data residency, and PII classification so they work across the platform’s storage layers, backups, and derived datasets, including data that arrives from upstream streaming systems. Drive data governance: classification, catalog and metadata, lineage, access control integrated with our authentication and authorization systems, data contracts, quality and integrity standards, and a catalog teams actually use. Review designs and technical direction across the org, and act as the escalation point on hard distributed-systems and performance problems. Mentor principal and senior engineers, and grow architectural judgment across the org, not only within one squad. Partner with product, security, infrastructure and consuming teams to turn business needs into platform roadmaps, and say no or re-sequence when the tradeoffs require it. Track emerging data technologies (such as streaming-first architectures, federated query, and AI-ready data layers) and bring forward the ones worth adopting, with evidence from prototypes or benchmarks. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 15+ years of experience in software development or a related field, with at least 8 years in an architecture or senior technical leadership role. Proven track record of architecting and delivering large-scale data platforms and setting their technical strategy, on cloud infrastructure such as AWS, deployed with Kubernetes, Terraform and Helm. Deep expertise in storage and compute for analytical data: columnar and open table formats, lake and lakehouse architecture, partitioning, indexing, query planning, and how the choices affect cost and performance at petabyte scale. Breadth across data storage and retrieval technologies, with hands-on depth in at least two of: analytical/OLAP engines (e.g., ClickHouse), search engines (e.g., ElasticSearch/OpenSearch), and lake or distributed processing engines (e.g., Spark, Trino, Flink). You can reason about when to use each, how they interoperate, and how to migrate between them. Working knowledge of streaming systems (e.g., Kafka) and how they interact with downstream storage. Practical experience designing data governance at scale: data classification, catalog and metadata management, lineage, and access control integrated with authentication and authorization systems. Practical experience implementing privacy and compliance requirements (deletion, retention, residency) across a large, heterogeneous data estate. Proficiency in one or more of Python, Java, and Go. Track record of writing and driving architecture decisions across multiple teams, and of changing the direction of an organization’s technical roadmap through influence rather than authority. Experience elevating engineering standards and mentoring senior engineers across teams. Demonstrated commitment to operational excellence: architecting for high availability, observability and incident response in distributed systems, and being credible when a platform is failing in production. Strong written and verbal communication, including making a complex tradeoff clear to engineers and to senior leadership. Desired: Experience operating one of these engines (e.g., ClickHouse, ElasticSearch) at scale, including replication, sharding, ingestion behavior, and multi-tenant isolation. Experience with catalog and metadata systems (e.g., Unity Catalog, Glue, Polaris, DataHub) and open table format catalog strategy. Experience with a platform migration across domains or ownership models, such as moving from central to domain-owned data. A track record of measurable cost optimization on large data platforms. Networking and network security knowledge. Location This role will be remote, and based in the United States. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200 - $233,100. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $219,360 - $246,780. Based in the San Francisco Bay area, California: $243,680 - $274,140. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until 1/4/2027 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Huzzle2 дн назад

Business Development Executive - Financial Services Industry

Location: Philippines; South Africa; Ethiopia; Egypt; Morocco; Pakistan About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Location: Remote, Job Summary We make complex things simple. In the fast-paced world of property, our mission is to make it easy for people to sell, let, buy, and finance their homes while ensuring no opportunity is missed. As a Business Development Executive, you will be the engine of our growth. You are the first point of contact for homeowners, landlords, and buyers, acting as a curious and organized consultant who uncovers needs and creates seamless pathways to their property goals. If you are a confident communicator who thrives on turning conversations into appointments, this is your opportunity to play a pivotal role in an independent agency’s success. Key Responsibilities Lead Generation: Proactively identify and create opportunities for homeowners looking to sell and landlords looking to let by mining our CRM and following up on past inquiries, expired listings, and new web leads. Appointment Setting: Qualify customer needs and book market appraisals (valuations) for the sales and lettings teams, ensuring calendars are managed efficiently. Finance & Legal Referrals: Identify customers who require mortgage, remortgage, or conveyancing services and, with their consent, introduce them to our specialist partners. Pipeline Management: Track every referral through to the final outcome, ensuring consistent follow-up and high conversion rates. Client Communication: Act as a bridge between the market and our clients by providing prompt, professional feedback to vendors and landlords regarding viewings and market activity. Data Integrity: Maintain meticulous records within our CRM system, logging every call and note to ensure data accuracy and compliance with contact preferences. Campaign Execution: Work closely with the Managing Director to run targeted outreach campaigns and report on weekly activity against KPIs. Requirements Experience in estate agency, lettings, or a dedicated sales development role. A proven track record of referring mortgage or conveyancing leads. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 🎯 Performance-based bonuses and incentives 🧠 Ongoing training, mentorship, and sales development support

Partner One Software Inc2 дн назад

Head of Service Operations

Location: Egypt ABOUT THE ROLE Cincom is bringing Level 1 support, hosting support and infrastructure together into one 24/7 Service Operations function, reporting directly to the COO. It covers all of our main product lines, including CPQ, Eloquence, Cincom Smalltalk, Mantis, Supra and Control, along with the customer environments we host and manage and the infrastructure they run on. Today, these areas work differently from one product to the next. Processes, tools and standards vary in many cases, and too much depends on a few people who know a product or a platform inside out. We want one modern, professional operation that runs around the clock and that customers experience the same way, whichever product they use and wherever/however it is deployed. We are looking for someone to build this team and lead it. You will set the operating model, lead the three teams, own escalations through to resolution, and put the tooling, processes and measures in place to run Service Operations as a true 24/7 managed service. You will sit on the COO’s leadership team and take on wider operational responsibility as the function matures. It is a senior leadership role, but you will need to stay close enough to the work to know what good looks like and to step in when it counts. WHY THIS ROLE This is a new function with a direct line to the COO. You will shape it from the start, with real backing to change how we work and a clear mandate to build a professional service that customers value. It is also a role with room to grow: as the function matures, we expect you to take on wider operational responsibility across the business. The role is remote and the location is open. Because Service Operations runs 24/7, you will take part in senior escalation cover for major incidents, and potentially travel occasionally to meet the team and customers. KEY RESPONSIBILITIES Team Leadership & People Management Lead the three teams that report to you, specifically, Level 1 Support, Hosting Support and Infrastructure Management, and build and retain Level 2 knowledge over time. Build out the Level 1 team, starting with a new team being established, and make sure it works hand in hand with our existing product support specialists in the Cincom business. Hire, develop and coach the team, and cross-skill people across products and platforms so we are not reliant on any one person. Set clear objectives, give regular feedback, and build a team that takes ownership of the customer’s problem. Operational Leadership Sit on the COO’s leadership team and contribute to decisions across engineering, delivery and operations. Deputise for the COO on operational matters when needed, and take on wider operational responsibility as the function matures. Own the Service Operations budget, including hosting and infrastructure costs, and help deliver against the business’s cost and efficiency targets. Manage key operational suppliers and contracts, working with the COO and PartnerOne Group procurement and IT where Group agreements apply. Building a 24/7 Service Operations Function Design and run Service Operations as a true 24/7 service, with coverage, rotas and on-call arrangements that match our customer commitments. Build out-of-hours models that make good use of the team, without burning people out. Replace product-by-product ways of working with one consistent model for intake, triage, severity and prioritisation. Bring in modern support practice, including ITIL-aligned incident, problem and change management and knowledge-centred support. Build a proper Managed Services approach for our hosted platforms, working across the Hosting Support and Infrastructure teams and with the Client Success Team for our key accounts. Escalation Management to Level 2 and 3 Own the escalation process from Level 1 into Level 2/3: product engineering teams for product issues, and Services consultants for issues in project deliverables, where necessary. Set clear criteria for when and how issues escalate, so they arrive with the right information, and nothing gets lost in the handover. Track every escalated issue through to resolution, keep customers informed, chase when timescales slip. Review escalation trends with the product heads, push recurring issues back for permanent fixes and inclusion in roadmaps and make sure what we learn is captured in the smart knowledge base. Hosting Support Hold overall accountability for the customer environments Cincom hosts and manages, delivered through the Hosting Support team, and stay engaged with customer hosted deployments and associated metrics. Make sure hosted services meet their commitments on availability, monitoring, backups, patching, disaster recovery and incident response, around the clock, providing a true Managed Service. Turn hosting into a consistent, repeatable managed service that our commercial team can understand and sell with confidence. Infrastructure Lead the Infrastructure team and own the hardware and deployment design for hosted and on-premise customer environments. Software design stays with the product engineering teams. Set infrastructure standards and reference architectures for each product, covering capacity, resilience, security and cost. Plan capacity and sizing with the product and project delivery teams, so customer environments are built right first time. Keep our cloud and infrastructure estate, including Azure and Kubernetes, secure, patched, documented and cost-effective. Tooling, Automation & AI Make Zoho Desk the single platform for support, configured properly and used consistently across every product, with integrations into other Cincom operational platforms as required. Build and maintain a knowledge base (working with Cincom designated AI tools) that customers and the team actually use and expand self-service and automation where it saves everyone effort. Work with our AI team to explore and develop AI-assisted Level 1 support, including local-language support, with validation before answers reach customers. Performance, Reporting & Compliance Set and track SLAs and internal service levels for response and resolution, by severity. Report on ticket trends by product, customer, region, severity and SLA tracked resolution time, alongside hosting availability and infrastructure cost, not just ticket status, and review them monthly with the COO. Lead the response to major incidents, with clear and timely communication to customers following a well-documented process. Make sure support, hosting and infrastructure processes provide the evidence we need for ISO 27001 and SOC 2, and support our obligations to customers in regulated sectors. Requirements WHAT WE'RE LOOKING FOR Essential Experience Experience leading support, hosting or infrastructure operations for enterprise software customers, ideally across more than one product. Experience leading several teams through team leads, at senior management level. A track record of building or reshaping a support or operations function, not only running an existing one. Experience running or building a 24/7 support operation, including on-call and potential follow-the-sun models. Experience managing escalations into engineering teams and holding them to agreed timescales. Experience running SLA-based support for business-critical customer systems. Experience owning an operational budget, including hosting and infrastructure costs. Technical Knowledge Strong grounding in incident, problem and change management (ITIL or equivalent). Solid understanding of hosted and cloud infrastructure, Azure or similar, including monitoring and alerting, high availability, backup and disaster recovery, and management of guaranteed up-time. Familiarity with containerised deployments such as Kubernetes, and with infrastructure-as-code. Comfortable with service desk platforms, reporting and automation. Leadership & Interpersonal Skills Calm and clear with customers and senior colleagues, especially when things go wrong. Uses data to manage performance and to make the case for change. Builds trust across Engineering, Delivery and Client Success, and gets things done without relying on authority. Thinks beyond their own function, and is comfortable representing operations at leadership and Group level. Fluent Business English communication. Desirable Hands-on experience with Zoho Desk or a comparable service desk platform. Experience introducing AI-assisted support, knowledge-centred support or self-service. ITIL 4 certification. Additional languages, particularly French, German, Italian. Experience supporting customers in regulated sectors such as financial services and insurance, and familiarity with ISO 27001 and SOC 2. Experience with cloud cost management or FinOps practices. Benefits Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law) Full-time role Availability for occasional short travels Payment in USD Equipment provided by the company Contractor fee range - $3,900–$6,000 USD per month Equal Opportunity Employer PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. AI Use Disclosure During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights. This job posting is for an existing vacancy.

EnerMech2 дн назад

LS Manager - Business Development

Location: Abu Dhabi, United Arab Emirates We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role Due to continued growth and demand, EnerMech are expanding our existing team with the addition of a Business Development Manager. This is a permanent role, reporting to the VP for Growth and will support our Lifting Solutions Business Line for the Middle East region. Our Lifting Solutions business delivers a full suite of crane services, including maintenance, operations, spares management, crane management, overhaul, and design & engineering. It also includes the delivery of cutting-edge inspection services for cranes and lifting systems. The role will be responsible for identifying, pursuing and securing profitable commercial opportunities for EnerMech whilst strategically positioning EnerMech as the trusted partner for leading customers in the industry. Responsibilities Lead customer identification and engagement to win new business opportunities aligned with the corporate strategy, agreed business plan(s) and the Business Forecasting Tools (BFTs) Develop a reliable and visible pipeline of project opportunities (sales funnel) across the full BD life-cycle (customer ‘mapping', lead generation, opportunity qualification, opportunity pursuit and capture as well as on-going account management and forecasting) Provide input into opportunity qualification, win strategies, commercial discussions with direct input into and business development leadership of bids Represent EnerMech to customers, partners and to the wider market at industry events, through thought leadership and via external strategic marketing campaigns Harness and champion multiple areas of EnerMech's capability (technical or geographic) to achieve better outcomes (cross selling) Be actively involved in work winning throughout the entire bid process (identification to award and including post award) and in particular be involved in the win strategy for any bid as required through the provision of critical input Requirements To be successful in the role you will ideally have a background within the Lifting Solutions industry and be established from a client/customer perspective. You will also have demonstrable experience in developing and implementing target customer pursuit and key account plans. You will be someone who generates new ideas and is good at turning concepts into practical solutions as well as having an entrepreneurial mind, who identifies opportunities before being asked. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.

DataArt2 дн назад

Solution Architect, Retail Platform

Location: London, UK We are looking for a Solutions Architect with strong architecture and technical leadership experience to guide technical conversations, review system design and codebase quality, and support roadmap planning. In this role, you will lead a squad through technical direction and mentoring without writing production code. The Retail Platform project is focused on reviewing and shaping the technical direction of a distributed cloud based product. You will work closely with senior engineering stakeholders to support architecture decisions, assess delivery scope, and align roadmap planning with timeline constraints. Lead technical conversations with senior engineering stakeholders Review the existing codebase and assess its performance Assess backlog scope against delivery dates Shape the roadmap based on scope and timeline constraints Review the architecture of large distributed cloud systems Evaluate technical designs created by other team members Lead the squad through technical direction Mentor team members through technical guidance Take responsibility for the squad's technical guidance Collaborate with stakeholder contacts in daily work Experience with architecture of large distributed cloud systems Experience reviewing technical designs created by other contributors Experience with code review and performance assessment of a codebase Experience assessing backlog scope against delivery dates and supporting roadmap planning Experience with TypeScript, Node.js, and React Experience with AWS, including EKS, Lambda, and RDS Experience with Kubernetes Experience with GraphQL and REST Experience with Terraform Experience with Helm Experience with GitHub Actions Experience with Jest and Pact Experience with DataDog or a similar observability tool Experience with Playwright Experience with migration from Sitecore Cirium bonus

London, UK

EnerMech2 дн назад

QHSE Administrator

Location: Mumbai, India Role Purpose The QHSE Administrator provides centralized administrative and technical support to the QHSE function, with primary responsibility for supporting bid and tender submissions, third-party contractor qualification and verification platforms, QHSE document maintenance, and management-system documentation. The role acts as a shared-services resource supporting global and regional QHSE teams by ensuring QHSE information is accurate, current, well-controlled, professionally presented, and readily available for client, tender, assurance, and operational requirements. A significant focus of the position is maintaining contractor and client prequalification platforms such as ISNetworld (ISN), Avetta, and other third-party review and verification services, including coordination of evidence, questionnaires, statistics, policies, procedures, training records, certifications, and supporting documentation. The role requires someone with practical QHSE knowledge who can understand the information being requested, identify gaps, coordinate inputs from relevant stakeholders, and prepare high-quality documentation with limited supervision. Responsibilities Coordinate and compile QHSE content for bids, tenders, RFQs, RFIs and client prequalification submissions. Review tender documentation to identify QHSE requirements, deliverables, questionnaires and supporting evidence. Coordinate information from QHSE, Operations, HR, Supply Chain and other business functions as required. Serve as the primary administrative resource for QHSE-related maintenance of ISNetworld (ISN), Avetta, client portals and similar third-party contractor qualification and verification platforms. Maintain QHSE company profiles, questionnaires, statistics, policies, procedures, certifications and supporting documentation. Monitor platform requirements, document expiration dates, outstanding submissions and verification actions. Support the maintenance of QHSE policies, standards, procedures, work instructions, forms, templates and supporting documents. Draft, edit, proofread and format QHSE documentation to established company standards. Compile QHSE statistics and supporting information for client questionnaires, tenders, internal reporting and assurance activities. Maintain QHSE registers, trackers and shared information repositories assigned to the Shared Services function. Experience Requirements Essential Minimum 5 years' experience within a QHSE/HSEQ function, preferably within energy, oil and gas, engineering, industrial services, manufacturing, construction or another safety-critical environment. Demonstrated experience supporting client prequalification, bids, tenders or contractor qualification processes. Practical experience working with ISNetworld (ISN) or comparable third-party contractor management platforms. Experience maintaining QHSE policies, procedures, forms and controlled management-system documentation. Strong technical writing, editing and proofreading capability. Good understanding of QHSE terminology, documentation and common client assurance requirements. Strong Microsoft Office skills, particularly Word, Excel and PowerPoint. Ability to manage multiple submissions, deadlines and document-review cycles simultaneously. High level of accuracy and attention to detail. Desirable Experience with Avetta, ISN RAVS or similar contractor verification/prequalification systems. Experience supporting integrated management systems aligned with ISO 9001, ISO 14001 and ISO 45001. Previous experience within a global or multi-region organization. Formal qualification, certificate or diploma in occupational health and safety, quality, environmental management, business administration or a related discipline. Experience with electronic document-management or QHSE management systems.

EnerMech2 дн назад

Business Development Manager - Lifting Solutions

Location: Aberdeen, United Kingdom We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role and Responsibilities Due to continued growth and demand, EnerMech are expanding our existing team with the addition of a Business Development Manager. This is a permanent role, reporting to the VP for Growth and will support our Lifting Solutions Business Line for the Europe region. Our Lifting Solutions business delivers a full suite of crane services, including maintenance, operations, spares management, crane management, overhaul, and design & engineering. It also includes the delivery of cutting-edge inspection services for cranes and lifting systems. The role will be responsible for identifying, pursuing and securing profitable commercial opportunities for EnerMech whilst strategically positioning EnerMech as the trusted partner for leading customers in the industry. Main duties of the role will include; Lead customer identification and engagement to win new business opportunities aligned with the corporate strategy, agreed business plan(s) and the Business Forecasting Tools (BFTs) Develop a reliable and visible pipeline of project opportunities (sales funnel) across the full BD life-cycle (customer ‘mapping', lead generation, opportunity qualification, opportunity pursuit and capture as well as on-going account management and forecasting) Provide input into opportunity qualification, win strategies, commercial discussions with direct input into and business development leadership of bids Represent EnerMech to customers, partners and to the wider market at industry events, through thought leadership and via external strategic marketing campaigns Harness and champion multiple areas of EnerMech's capability (technical or geographic) to achieve better outcomes (cross selling) Be actively involved in work winning throughout the entire bid process (identification to award and including post award) and in particular be involved in the win strategy for any bid as required through the provision of critical input The Requirements To be successful in the role you will ideally have a background within the Lifting Solutions industry and be established from a client/customer perspective. You will also have demonstrable experience in developing and implementing target customer pursuit and key account plans. You will be someone who generates new ideas and is good at turning concepts into practical solutions as well as having an entrepreneurial mind, who identifies opportunities before being asked. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.

Neo Group2 дн назад

CRM Product Bonus Manager

Location: Minsk, Belarus; Belgrade, Serbia; Almaty, Kazakhstan; Tashkent, Uzbekistan; Tbilisi, Georgia As part of our continued growth, Neo Group is recruiting on behalf of our partners , leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. We are on the lookout for a CRM Product Bonus Manager to join the partner's CRM Team. Role overview: As a CRM Product Bonus Manager, you’ll create, manage, and optimize bonus and loyalty mechanics in Smartico, including tournaments, mini-games, and gamification features. You’ll make sure everything runs smoothly and use performance data to improve customer engagement and retention. You’ll also work closely with Product, Tech, and CRM teams to launch new mechanics, improve existing ones, and keep processes well-documented. Responsibilities: Product & Bonus Mechanics Setup: Configure, deploy, and manage product-integrated bonus and loyalty mechanics (tournaments, mini-games, wheel of fortune, gamification levels, etc.) specifically using Smartico . End-to-End Loyalty Operations: Oversee the full lifecycle of gamification mechanics built into the product via Smartico, ensuring proper trigger setups and reward delivery. Coordinate with Product & Tech: Work closely with Product, Tech, and CRM teams to ensure seamless integration, smooth event tracking, and scalability of Smartico mechanics. Analyze & Optimize Performance: Track key metrics (engagement, participation, redemption rates, retention, LTV) and propose data-driven improvements to active mechanics. Maintain Documentation: Keep detailed documentation of Smartico configurations, logic, triggers, and payload requirements to ensure transparency and replicability. Requirements Hands-on Smartico Experience: Proven hands-on experience in configuring and launching bonus mechanics, gamification, and loyalty systems via Smartico is a must . Bonus & Gamification Expertise: Deep understanding of product-integrated bonus mechanics, bonus engines, and user engagement tools. Cross-Team Collaboration: Proven track record of working closely with Product, Tech, CRM, and BI teams. Analytical Mindset: Ability to interpret performance metrics and optimize promo/gamification performance based on data. Structured & Detail-Oriented: Strong focus on campaign integrity, QA testing of mechanics, and managing complex multi-trigger setups. Benefits

Minsk, Belarus; Belgrade, Serbia; Almaty, Kazakhstan; Tashkent, Uzbekistan; Tbilisi, Georgia

ALUMIL2 дн назад

Area Sales Manager (SEE)

Location: Kilkis, Greece Alumil is seeking to recruit an Area Sales Manager to join G.A. PLASTICS , a joint venture between Alumil Group and Gallina Group. The successful candidate will be responsible for driving the sales and business development of polycarbonate sheets and architectural building systems across Greece and the wider Southeastern European markets. The candidate will be based at our manufacturing facility in Kilkis and will be responsible for maintaining and developing existing customer relationships, identifying new customers and expanding our commercial presence in the region. We are looking for someone with previous sales experience in the construction or building materials industry, who can work independently, take initiative and develop the business. Regular travel throughout the assigned territory will be an essential part of the position. About G.A. PLASTICS Founded in 2002 in Kilkis, Greece, G.A. PLASTICS is a joint venture between Alumil Group and Gallina Group. The Company’s production facilities have been erected on a company-owned plot of land in the Kilkis Industrial Area. The purpose of the Company is the industrial production and trading of polycarbonate sheets, accessories, plastics, and similar materials. The company's core values include quality, a customer-centric approach, continuous employee training and development, and competitive pricing. Key Responsibilities Develop strong relationships with distributors, manufacturers, EPCs and other key partners, ensuring the achievement of agreed sales volume, revenue and gross profit targets. Identify, approach and onboard new partners and clients to expand regional market coverage and build a sustainable sales pipeline. Identify and execute cross-selling and upselling opportunities to increase customer engagement, share of wallet and average order value. Conduct market mapping and continuously monitor competitors, industry developments and key market players to identify opportunities and support regional commercial strategy. Plan and execute monthly and quarterly customer visits, ensuring consistent engagement and long-term relationship development in the assigned territory. Keep customer information, sales activities and pipeline data up to date to ensure effective sales forecasting and reporting. Work closely with Marketing on regional growth initiatives and coordinate with Operations and Customer Care to resolve order, delivery, claims and returns-related matters. Provide regular updates on customer visits, ongoing opportunities and sales activities to both the Greek and Italian management. Requirements Bachelor's degree in Business Administration, Sales, Marketing, Engineering or a related field. Proven experience in B2B sales, account management or business development. Preferably, at least a year of experience within the construction/building materials sector. Experience managing distributors, manufacturers, EPCs or other channel partners will be considered a strong advantage. Strong commercial acumen and a proven ability to achieve sales and profitability targets. Demonstrated experience in developing new business and managing existing customer portfolios. Excellent negotiation, communication and relationship-building skills. Experience using CRM systems and Microsoft Office. Ability to work independently, plan regional activities and prioritise effectively. Fluency in English. Knowledge of other languages like Romanian, Bulgarian or Albanian will be highly appreciated. Willingness and availability to travel within the assigned region. Benefits Provision of private life & health insurance. Annual performance bonus. Continuous learning and support. Excellent working environment. Custom onboarding plan. Company car, phone & laptop. ALUMIL opposes any form of discrimination, unequal behaviour or treatment, and any violation of human rights, and is committed to ensuring equal opportunities in employment. In the recruitment and evaluation of employees, it does not discriminate on the grounds of race, sex, gender identity or gender expression, religion, age, disability, sexual orientation, nationality, political beliefs, social or national origin, or descent. ALUMIL complies with the statutory provisions strengthening the application of the principle of equal pay for men and women for equal work or work of equal value (Law 5316/2026). The selection process is gender-neutral, and recruitment procedures are conducted in a non-discriminatory manner. Candidates are assessed solely on the basis of objective, job-related criteria. Every candidate has the right to be informed, in writing or orally, of the pay range for the position prior to the job interview. The pay range has been determined on the basis of objective, gender-neutral criteria, free of any other form of discrimination, in accordance with the company’s pay structure.