Location: Riyadh, Saudi Arabia
About Müller's Solutions:
Müller's Solutions is a leading provider of SAP consulting services, specializing in SAP HCM solutions. We help businesses optimize their HR processes and maximize the potential of SAP HCM modules. Our team of experts is dedicated to delivering innovative and tailored solutions to meet our clients' unique needs.
Job Overview:
We are currently hiring for the position of SAP HCM Consultant to join our team immediately. As an SAP HCM Consultant, you will be responsible for implementing, customizing, and supporting SAP HCM modules for our clients. You will work closely with clients to understand their HR requirements, configure the system, and ensure the successful deployment of SAP HCM solutions.
Requirements
Requirements:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Minimum of 3 years of experience working with SAP HCM modules.
Proficiency in SAP HCM module configuration, including Personnel Administration, Organizational Management, Time Management, and Payroll.
Experience with SAP HCM integration with other SAP modules.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Ability to multi-task and manage multiple projects simultaneously.
Immediate availability to join the team.
Location: Remote
Automattic, the tech powerhouse behind
WordPress.com
,
Jetpack
,
Tumblr
, and
WooCommerce
, is looking for the world’s best systems engineers. On our Systems team, you’ll deliver high availability, performance, and security for tens of billions of page views and over a billion web surfers each month—from
30 private data centers
in 30 locations on 6 continents. Help us develop, build, and maintain a leading global infrastructure and share our learnings with the world.
As part of a small and vertically integrated team responsible for a huge setup, you’ll have a unique opportunity to participate in all aspects of the management of our infrastructure, including:
Maximizing the availability and uptime of all services through proactive planning, sound architectural decisions, automation and rapid response to failures;
Making Automattic services as fast as possible for our users through optimization of server-side and client-side interactions, and work with 3rd party services where necessary;
Ensuring our services are safe and secure for both our users and employees through a combination of proactive monitoring and enforcement, real-time response, and maintaining data integrity/backups to allow recovery from disasters;
Removing as much friction as possible between Automattic developers and their goal of shipping software. When there are questions, we provide answers—usually in a matter of minutes, sometimes seconds;
Here's a real-time traffic map. Each color represents an Automattic data center:
http://automattic.com/automattic-data-centers
The Systems Engineer position might be a good fit if you:
Have maintained large Nginx setups with advanced routing configuration, load balancing, reliable performance and high availability;
Have run very large MySQL/MariaDB deployments while maintaining an unparalleled level of performance, uptime and data integrity;
Have experience running and debugging PHP applications at scale;
Understand the relationship of these services with the lower level systems stacks - filesystems, network, memory management, kernel internals, etc;
Have deep operational and maintenance experience with very large and complex public facing web hosting systems;
Can autonomously architect, prototype, and maintain solutions to different problems and hosting requirements;
Possess extreme attention to detail and strive for unparalleled operational excellence;
Are open and available for a 2-3 week post-COVID travel per year to meet up with your teammates in person.
Want to know more about how we do things? Watch:
We are looking to expand our team and aim to reflect and expand on the diversity of Automatticians currently working with us. At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking.
Salary range: $120,000-$180,000+ USD.
Please note that salary ranges are global, regardless of location, and we pay in local currency.
We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate.
We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our
Benefits Page
. And check out these links to learn more about
How We Hire
and
What We Expect from Ourselves
.
#LI-DNI
About Automattic
Now in
our 20th year
, we’re the people behind
WordPress.com
,
WooCommerce
,
Beeper
,
Tumblr
,
Simplenote
,
Jetpack
,
Longreads
,
Day One
,
PocketCasts
, and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source
, and the vast majority of our work is available under the
GPL
. Automattic is a
Most Loved Company
, an Equal Opportunity employer, and
Disability Confident Committed
. (
Here’s what that might mean for you
.) If you need accommodations during the application or interview process, please
fill out this form
. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our
Employee Resource Groups
.
You can track your application status and more at
MyGreenhouse
.
To learn about how we handle your data, please review our
Job Applicant & Candidate Privacy Notice
and our
Privacy Policy
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster
here
. Automattic participates in the
E-Verify program
in certain locations, as required by law
.
Location: Cyprus
Workplace: hybrid
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
About the role
We're looking for a Linux Administrator to join our Infrastructure team, responsible for building, operating and continuously improving all of our infrastructure services — from core services to observability and private clouds.
Our infrastructure supports the stable operation of a large-scale trading platform and includes 2,000+ virtual machines and 300+ physical servers, running predominantly on Ubuntu. The stack ranges from core services like LDAP, PowerDNS and NTP, to an observability stack (Prometheus, Thanos, Loki, Grafana, Jaeger) and private clouds based on OpenStack and Kubernetes, as well as services such as GitLab, Artifactory and Vault.
You’ll work in a team of experienced infrastructure engineers, using Scrum and Agile practices, with two-week sprints and a strong focus on automation, reliability and continuous improvement.
The position is hybrid, with 3 days per week from our office in Limassol or Larnaca, with a flexible start time — anytime before 12:00 pm EET/EEST.
Why this role?
You’ll be part of the team responsible for the production environment behind products used by millions of users, working directly with development teams, helping them troubleshoot infrastructure-related issues and keep their services running reliably in production.
It’s a good fit for an engineer who enjoys troubleshooting, automation and making infrastructure more reliable and scalable, rather than simply maintaining servers.
Tasks
Oversee various services and associated infrastructure components, including DNS, Gitlab, Artifactory, Vault, Loki, Prometheus etc;
Perform day-to-day operational tasks such as upgrades, CVE patching, backup and restore, security scans, and monitoring;
Design, configure, maintain and troubleshoot Linux systems across different environments, including bare metal, virtual machines and containers.
Resolve incidents, provide support coverage, categorize issues, conduct post-mortems, and perform root cause analysis;
Manage and support private clouds (Openstack and Kubernetes);
Ensure environments are stable and adhere to availability SLAs;
Work towards reducing operational effort;
Automate repetitive operational tasks and continuously reduce manual effort;
Collaborate with development teams to troubleshoot infrastructure-related issues in production;
Keep infrastructure documentation and operational procedures up to date;
Engage in constant upskilling to stay updated with industry best practices.
Requirements
3+ years of professional experience as a Linux System Administrator, DevOps Engineer, or Site Reliability Engineer, with a focus on infrastructure.
Extensive experience in designing, building, configuring, and troubleshooting Linux servers across various environments (bare metal, container, cloud);
Experience with Linux server configuration, maintenance and troubleshooting in production.
Understanding of process control, logging and Linux service management.
Experience with infrastructure services such as Vault, Artifactory, DNS and similar platform components.
Proficiency with automation tools such as Chef, Ansible, or Salt;
Experience with Docker, Kubernetes and containerized environments;
Experience with monitoring and log aggregation tools like Grafana, ELK, or Graylog;
Experience in deploying and maintaining systems on cloud solutions such as OpenStack, VMware, Proxmox, or public cloud platforms such as AWS, GCP, Azure.
Skilled in scripting languages such as Bash and Python;
Familiarity with configuring various servers and databases, including Apache Tomcat, Nginx, MySQL DB, PostgreSQL, Kafka, RabbitMQ, etc;
Experience with DevOps tools and CI/CD workflows.
At least C1 in Russian and B1 in English.
Nice to have
Hands-on experience with Kubernetes, including troubleshooting workloads and cluster-related issues.
Hands-on experience with OpenStack, including deployment, configuration, maintenance or troubleshooting of private cloud environments.
Hands-on experience with Chef.
Experience with GitLab CI/CD, Jenkins or GitHub Actions.
Experience working with fintech/trading, or other high-load and mission-critical systems.
We offer
Hybrid work model in our brand-new offices (Limassol or Larnaca).
Health insurance and mental health services.
13th salary and 21 vacation days per year.
Sick leave without medical certificate: 3 days per quarter.
Catered breakfast and lunch at the office.
Tuition reimbursement (kindergartens/schools).
Onsite Gym.
Corporate events and workshops.
Bonuses for special events (e.g., child's birth).
Birthday and anniversary gifts.
Company-provided laptop.
Corporate AI subscriptions (Claude, Gemini, GPT, etc.).
Access to a rewards marketplace offering a variety of products and language courses, redeemable using the company’s internal currency.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Location: Boston, MA; Remote (USA)
Workplace: hybrid
Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important To Arcadia
At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia and Arcadia getting value out of their customer. The IM provides the first interaction and touchpoint throughout the relationship. As a result the IM makes a meaningful contribution to retention and the customer experience.
Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at high quality and speed to accelerate the path to value for our customers.
The ideal candidate is highly organized, can manage competing priorities, understand data architecture and can communicate effectively with technical functions, client, business and clinical teams.
What Success Looks Like
In 3 months
- Learn about our platform, industry, and internal processes; complete onboarding requirements and Arcadia Core Platform Certification Engage with leading customers, participating in the development and execution of complex implementation plans and supporting client discussions and working sessions around implementation initiatives
- Manage components of the implementation such as integration workstreams
In 6 months
- Get to know the ins and outs of our technical implementation process; demonstrate knowledge of client data and platform configuration
- Independently manage multiple components of the implementation, including data integration and module implementations
In 12 months
- Independently manage an implementation from contract signature to go live, including all aspects of developing an implementation plan, managing project status, handling risks and issues, and coordinating across teams to deliver a successful implementation of our platform
- Obtain advanced certification on at least 1 additional module, demonstrating your knowledge of industry context, product functionality, and implementation best practices
- Contribute to implementation process improvement initiatives, defining best practices and improving tools and documentation
What You'll Be Doing
Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live
Educating customer resources on Arcadia’s technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracy
Establishing engagement goals, priorities, and timelines. Developing a detailed project plan oriented around customer and internal objectives. Managing tasks on a day-to-day basis and reports status
Escalating and leading resolution of risks and issues including understanding complex technical challenges. Designing custom solutions leveraging Arcadia’s products and service capabilities
Responsible for customer communications. Owning all standing and ad-hoc project meetings
Coordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behind
Demonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architecture
Clearly communicating program/project status, issues, risks, plans, etc. to senior management
Performing other related duties as assigned or requested
What You'll Bring
Bachelor’s degree in related field
At least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration; in depth knowledge of and up to date hands-on experience with project management principles, tools and methods; ability to identify and effectively mitigate project- and account-level risks
Extensive healthcare experience, including industry knowledge of population health and value-based care required, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platform
Experience with data aggregation and analysis with EHR and claims data strongly preferred, including experience with Tableau, QlikView, and SQL
Would Love for You to Have
Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc. Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders
Strong problem solving, interpersonal, and organizational skills
Team attitude and the ability to foster team atmosphere within each project team; ability to work effectively with remote teams
What You'll Get
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Be a member of the Arcadian and Barkadian Community
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Cairo, Egypt
Key Responsibilities:
Develop and customize SAP ABAP programs, reports, interfaces, conversions, and enhancements to support business processes.
Design and implement CPI integration scenarios to integrate SAP and non-SAP systems.
Collaborate with functional teams to understand business requirements and translate them into technical specifications.
Perform unit testing, integration testing, and support user acceptance testing for developed solutions.
Provide production support and troubleshooting for SAP ABAP and CPI-related issues.
Stay updated with SAP technologies and best practices to suggest improvements and optimizations.
Document technical designs, configurations, and development activities.
Participate in project planning, estimation, and deployment activities as needed.
Requirements
Qualifications:
Bachelor’s degree in computer science, Information Systems, or related field.
Minimum 5 years of experience working with SAP ABAP development, and 4 years’ experience working with CPI.
Hands-on experience with SAP CPI (Cloud Platform Integration) development and configuration.
Proficiency in ABAP programming including ABAP Objects, BAPIs, BADI, User Exits, and IDOCs.
Experience with SAP Fiori/UI5 development is a plus.
Strong understanding of SAP functional modules such as SD, MM, FI/CO, etc.
Excellent problem-solving skills and the ability to work effectively in a team environment.
Good communication skills with the ability to interact with both technical and non-technical stakeholders.
SAP certification in ABAP development/ SAP Integration Suite is preferred.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
Multi-Agent systems are becoming an increasingly important part of how AI is deployed, whether via fast small-model subagents inside a product, or
large groups of agents
solving
very large problems
. Training Claude to be maximally effective and safe within large groups is a challenging new area of reinforcement learning, and represents a new axis for scaling test time compute.
We are looking for researchers who have experience training multi-agent systems at the largest scale and an appreciation for the incentives and mechanism design that come into play.
Responsibilities:
Help create and optimize environments and data for model training that maximize Claude’s performance or ease of use on agentic tasks
Ideate, develop, and compare the performance of different agent harness configurations (eg memory, context management, communication architectures for agents)
Design and implement rigorous quantitative benchmarks for large scale agentic tasks
Work with our product org to find solutions to our most vexing challenges in applying agents to our products
You may be a good fit if you:
Have experience with large-scale RL on language models
Have experience training multi-agent systems
Enjoy going deeply into the roots of a problem and understanding its foundations, rather than its surface.
Have good communication skills and an interest in working with other researchers on difficult tasks
Have a passion for making powerful technology safe and societally beneficial
Are excited for a mission-driven org with fast-paced, impactful work
Representative projects:
Design and build reinforcement learning environments to train groups of Claudes how to solve problems together efficiently
Design and build agent affordances that unlock new capabilities and scales of agents, while keeping the Bitter Lesson in mind
Design and build a novel eval that measures how large teams of agents interact in groups to solve problems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$500,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Riyadh, Saudi Arabia
At Müller's Solutions, we are currently looking for a skilled and experienced Oracle Administrator to join our team. As an Oracle Administrator, you will be responsible for the administration, maintenance, and support of Oracle databases to ensure their optimal performance, availability, and security.
Responsibilities:
Install, configure, and upgrade Oracle database software.
Create and manage database instances, schema objects, and user accounts.
Perform routine database maintenance tasks, such as backups, recovery, and patching.
Tune and optimize Oracle database performance, including query optimization and index management.
Monitor database activity and performance, and proactively address potential issues.
Implement and maintain database security and access controls.
Manage and resolve database incidents and problems.
Collaborate with development and infrastructure teams to implement database changes.
Stay updated with the latest Oracle database technologies, features, and best practices.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as an Oracle Administrator, with expertise in managing and supporting Oracle databases.
Proficiency in Oracle database administration tasks, including installation, configuration, and upgrades.
Strong knowledge of Oracle database architecture, performance optimization, and troubleshooting.
Experience with database backup, recovery, and patching procedures.
Knowledge of Oracle security practices and access controls.
Good understanding of SQL and PL/SQL programming languages.
Excellent problem-solving and analytical skills.
Ability to work independently and collaboratively in a team environment.
Strong communication and interpersonal skills.
Location: Riyadh, Saudi Arabia
Join our team at Müller's Solutions as an Expert Specialist Dev & Ops of Monitoring and Control Systems and contribute to the development and operation of cutting-edge systems that enable monitoring and control of critical processes. With our focus on Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are committed to delivering top-quality solutions to empower businesses.
As an Expert Specialist in Dev & Ops of Monitoring and Control Systems, you will play a crucial role in designing, developing, and maintaining robust and efficient monitoring and control systems. Your expertise in software development, system configuration, and DevOps practices will be key to ensuring the reliability, availability, and performance of our clients' systems.
Responsibilities:
Design, develop, and maintain monitoring and control systems for critical processes
Collaborate with stakeholders to understand system requirements and translate them into technical designs
Implement software and system configurations to meet monitoring and control requirements
Automate system monitoring and control processes using DevOps practices and tools
Analyze system performance and identify areas for optimization and improvement
Perform troubleshooting, debugging, and resolution of system issues
Maintain documentation of system designs, configurations, and processes
Stay updated with the latest technologies and best practices in monitoring and control systems
Requirements
Bachelor's degree in Computer Science, Engineering, or a related field
Proven experience in software development and system configuration
Strong knowledge of monitoring and control systems and related technologies
Experience in implementing DevOps practices and tools for automation
Proficiency in programming languages such as Java, Python, or C++
Knowledge of database systems and SQL
Experience in troubleshooting and debugging complex systems
Excellent problem-solving and analytical skills
Strong communication and collaboration abilities
Ability to adapt to changing requirements and prioritize tasks
Location: Riyadh, Saudi Arabia
As a Cisco Collaboration Engineer at Müller's Solutions, you will be responsible for designing, implementing, and supporting Cisco collaboration solutions for our clients. You will collaborate with cross-functional teams and clients to gather requirements, design scalable solutions, configure and deploy Cisco collaboration products, and provide ongoing support and maintenance.
Responsibilities:
Design, configure, and implement Cisco collaboration solutions, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified Contact Center Express (UCCX), Cisco Webex, and other collaboration products.
Gather and analyze requirements from clients and stakeholders and develop solution designs that meet their business needs.
Collaborate with network engineers and other technical teams to ensure seamless integration and interoperability of Cisco collaboration solutions with network infrastructure.
Perform system upgrades and deployments of Cisco collaboration products, ensuring minimal downtime and disruption to client operations.
Provide ongoing technical support and troubleshooting for Cisco collaboration solutions, addressing and resolving issues in a timely manner.
Follow best practices and industry standards for security, performance, and reliability in the design and implementation of Cisco collaboration solutions.
Stay updated with the latest Cisco collaboration technologies and certifications to enhance expertise and provide innovative solutions to clients.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as a Cisco Collaboration Engineer, with expertise in designing, implementing, and supporting Cisco collaboration solutions.
Strong knowledge of Cisco collaboration products, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified Contact Center Express (UCCX), Cisco Webex, and other collaboration tools.
Experience with network infrastructure and protocols, including TCP/IP, SIP, QoS, and VLANs.
Excellent understanding of VoIP technologies, codecs, and codecs negotiation.
Ability to analyze and troubleshoot complex network and collaboration issues.
Cisco certifications such as CCNA Collaboration, CCNP Collaboration, or CCIE Collaboration are strongly preferred.
Strong communication and interpersonal skills to effectively collaborate with clients and cross-functional teams.
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.
CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.
In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.
What Success Looks Like
In 3 months
· Complete Arcadia Core Platform certification and onboarding requirements
· Successfully onboard to all customers in assigned portfolio
· Coordinate with internal teams to create and execute against project timelines
· Communicate project status updates to customer leadership
· Provide support to assigned customer accounts with oversight
· Know each assigned customers’ scope of work and overarching Arcadia use cases
· Drive issue resolution through coordination with internal teams
· Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance
· Have a strong understanding of Arcadia’s security protocols and processes
· Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication
In 6 months
· Act as the primary CSM on assigned customer accounts with minimal oversight
· Manage day to day operations of each customer
· Train customers on the base platform and be able to tailor the training to customers’ needs
· Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level
· Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia
· Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives
· Assist in leading and executing planning and adoption workshops with customers
· Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans
· Understand and translate issue impact relative to customers’ business needs
· Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications
· Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management
· Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks
· Assist management in designing and executing a contract renewal strategy for an applicable customer
In 12 months
· Manage several customer accounts independently
· Train customers across Arcadia product suite
· Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case
· Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings
· Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
· Work with product and engineering teams to relay customer feedback on feature improvements.
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
What You'll Be Doing
Serving as the primary day-to-day point of contact for customers live on the Arcadia platform
Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans
Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers
Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth
Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams
Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes.
Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality
Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption.
Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption
Acting as the translator between internal and external teams regarding complex technical concepts and business needs
Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution
Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs
Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers
Leveraging tools such as Jira, Confluence, Smartsheet, and SQL
What You'll Bring
Years related work experience; Customer Success Manager: 5+
Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience
Experience working in technology or healthcare, preferably on the vendor side
Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly
Experience communicating with a wide range of audiences (tech, business, clinical, executive)
Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc.
Regularly learn new skills, make timely decisions, and adapt well to change
Strong analytical, quantitative, problem solving and organizations skills
Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines
Thrive as a self-starter with the curiosity and tenacity to learn complex concepts
Exceptional ability to complete committed follow-ups and tasks
Ability to travel approximately 30%.
Would Love for You to Have
Multiple years in IT support or relevant experience. Healthcare industry experience is a plus
Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus
Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data
Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders.
Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus
What You'll Get
Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Great benefits like flextime time off
Be a member of the Arcadian and Barkadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Tunis, Tunisia
About the Role:
We are looking for a highly skilled and motivated SuccessFactors Team Lead Consultant to join our team at Müller's Solutions. As a Team Lead Consultant, you will be responsible for leading and overseeing the implementation projects of the SuccessFactors suite for our clients. You will collaborate with cross-functional teams and guide them in delivering successful and high-quality solutions that meet client requirements.
Key Responsibilities:
Lead and manage SuccessFactors implementation projects, ensuring project milestones are met and deliverables are of high quality.
Provide guidance and mentorship to the project team, ensuring their training and development needs are met.
Collaborate with clients to understand their business requirements and translate them into effective SuccessFactors solutions.
Oversee the configuration, customization, and integration of SuccessFactors modules to align with client requirements.
Work closely with project managers, functional consultants, and technical teams to ensure successful project delivery.
Provide ongoing support and issue resolution for SuccessFactors implementations.
Stay updated with the latest trends and developments in SuccessFactors and share knowledge with the team to drive continuous improvement.
Requirements
Requirements:
Bachelor's degree in Human Resources, Business Administration, or related field.
Minimum of 6-8 years of experience implementing and leading SuccessFactors projects.
Strong knowledge of at least two SuccessFactors modules, such as Employee Central, Performance & Goals, Compensation, etc.
Experience in managing or leading a team of consultants.
Excellent project management and organizational skills.
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to build and maintain strong client relationships.
Relevant SuccessFactors certifications are highly desirable.
Location: Cairo, Egypt
At Müller's Solutions, we are a leading tech consulting firm that specializes in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment. We are currently seeking a highly skilled and motivated SuccessFactors Consultant Team Lead to join our team.
In this role, you will be responsible for leading and overseeing the implementation projects of the SuccessFactors suite for our clients. You will play a crucial role in delivering successful and high-quality solutions that meet client requirements.
Responsibilities:
Lead and manage SuccessFactors implementation projects, ensuring project milestones are met and deliverables are of high quality
Provide guidance and mentorship to the project team, ensuring their training and development needs are met
Collaborate with clients to understand their business requirements and translate them into effective SuccessFactors solutions
Oversee the configuration, customization, and integration of SuccessFactors modules to align with client requirements
Work closely with project managers, functional consultants, and technical teams to ensure successful project delivery
Provide ongoing support and issue resolution for SuccessFactors implementations
Stay updated with the latest trends and developments in SuccessFactors and share knowledge with the team to drive continuous improvement
Requirements
Bachelor's degree in Human Resources, Business Administration, or related field
Minimum of 6-8 years of experience implementing and leading SuccessFactors projects
Strong knowledge of at least two SuccessFactors modules, such as Employee Central, Performance & Goals, Compensation, etc
Experience in managing or leading a team of consultants
Excellent project management and organizational skills
Strong analytical and problem-solving abilities
Excellent verbal and written communication skills
Ability to build and maintain strong client relationships
Relevant SuccessFactors certifications are highly desirable
Location: Beirut, Lebanon
Müller's Solutions is seeking a highly skilled and motivated SuccessFactors Consultant Team Lead to join our team. As a global Tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment, we are committed to delivering innovative solutions and empowering businesses to optimize operations.
As a SuccessFactors Consultant Team Lead at Müller's Solutions, you will play a crucial role in leading and overseeing the implementation projects of the SuccessFactors suite for our clients. Your expertise, guidance, and mentorship will be critical in delivering successful and high-quality solutions that meet client requirements.
Responsibilities:
Lead and manage SuccessFactors implementation projects, ensuring project milestones are met and deliverables are of high quality.
Provide guidance and mentorship to the project team, ensuring their training and development needs are met.
Collaborate with clients to understand their business requirements and translate them into effective SuccessFactors solutions.
Oversee the configuration, customization, and integration of SuccessFactors modules to align with client requirements.
Work closely with project managers, functional consultants, and technical teams to ensure successful project delivery.
Provide ongoing support and issue resolution for SuccessFactors implementations.
Stay updated with the latest trends and developments in SuccessFactors and share knowledge with the team to drive continuous improvement.
Requirements
Bachelor's degree in Human Resources, Business Administration, or related field.
Minimum of 6-8 years of experience implementing and leading SuccessFactors projects.
Strong knowledge of at least two SuccessFactors modules, such as Employee Central, Performance & Goals, Compensation, etc.
Experience in managing or leading a team of consultants.
Excellent project management and organizational skills.
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to build and maintain strong client relationships.
Relevant SuccessFactors certifications are highly desirable.
Location: Amman, Jordan
Müller's Solutions is seeking a highly skilled and motivated SuccessFactors Consultant Team Lead to join our team. As a global Tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment, we are committed to delivering innovative solutions and empowering businesses to optimize operations.
As a SuccessFactors Consultant Team Lead at Müller's Solutions, you will play a crucial role in leading and overseeing the implementation projects of the SuccessFactors suite for our clients. Your expertise, guidance, and mentorship will be critical in delivering successful and high-quality solutions that meet client requirements.
Responsibilities:
Lead and manage SuccessFactors implementation projects, ensuring project milestones are met and deliverables are of high quality.
Provide guidance and mentorship to the project team, ensuring their training and development needs are met.
Collaborate with clients to understand their business requirements and translate them into effective SuccessFactors solutions.
Oversee the configuration, customization, and integration of SuccessFactors modules to align with client requirements.
Work closely with project managers, functional consultants, and technical teams to ensure successful project delivery.
Provide ongoing support and issue resolution for SuccessFactors implementations.
Stay updated with the latest trends and developments in SuccessFactors and share knowledge with the team to drive continuous improvement.
Requirements
Bachelor's degree in Human Resources, Business Administration, or related field.
Minimum of 6-8 years of experience implementing and leading SuccessFactors projects.
Strong knowledge of at least two SuccessFactors modules, such as Employee Central, Performance & Goals, Compensation, etc.
Experience in managing or leading a team of consultants.
Excellent project management and organizational skills.
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to build and maintain strong client relationships.
Relevant SuccessFactors certifications are highly desirable.
Location: Riyadh, Saudi Arabia
At Müller's Solutions, we are seeking a skilled and experienced Microsoft Dynamics Developer to join our team. As a Microsoft Dynamics Developer, you will be responsible for customizing and implementing Microsoft Dynamics solutions to meet the specific business needs of our clients. In this role, you will collaborate closely with cross-functional teams to gather requirements, design, develop, test, and deploy Dynamics solutions.
Responsibilities:
Customize and configure Microsoft Dynamics software to meet the business requirements of clients.
Collaborate with clients and stakeholders to gather and analyze requirements, translate them into technical specifications, and design appropriate solutions.
Develop and implement custom modules, workflows, and plug-ins using Microsoft Dynamics development tools.
Perform unit testing, system integration testing, and support user acceptance testing for developed solutions.
Manage and execute data migration and integration tasks between Microsoft Dynamics and other systems.
Support and troubleshoot Microsoft Dynamics solutions, identifying and resolving issues as they arise.
Stay updated with the latest Microsoft Dynamics technologies, updates, and best practices.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as a Microsoft Dynamics Developer, with expertise in customizing and implementing Dynamics solutions.
Proficiency in Microsoft Dynamics development tools, including Dynamics 365 Customization and Configuration, Power Apps, and Power Automate.
Strong understanding of CRM concepts, business processes, and Microsoft Dynamics architecture.
Experience with integration and data migration between Microsoft Dynamics and other systems.
Knowledge of Microsoft SQL Server and SSRS for reporting and analytics.
Excellent problem-solving and analytical skills.
Ability to work independently and collaboratively in a team environment.
Strong communication and interpersonal skills.
Location: Riyadh, Saudi Arabia
As a Microsoft Dynamics Admin at Müller's Solutions, you will be responsible for the administration, configuration, and support of Microsoft Dynamics systems to ensure optimal performance and functionality. You will collaborate with cross-functional teams and stakeholders to gather requirements, manage system configurations, perform system maintenance, and troubleshoot issues.
Responsibilities:
Administer and configure Microsoft Dynamics systems, including user management, security roles, and system settings.
Collaborate with stakeholders to gather and analyze requirements, and translate them into system configurations and workflows.
Perform regular system maintenance activities, including database backups, performance tuning, and security updates.
Create and manage reports, dashboards, and workflows to support business processes and decision-making.
Troubleshoot and resolve system issues, working closely with technical teams to identify and implement resolutions.
Provide end-user support and training on Microsoft Dynamics systems and functionalities.
Stay updated with the latest Microsoft Dynamics features, updates, and best practices.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as a Microsoft Dynamics Administrator, with expertise in administering and supporting Dynamics systems.
Proficiency in Microsoft Dynamics administration tools, including system configuration, user management, and security roles.
Strong understanding of CRM concepts, business processes, and Microsoft Dynamics architecture.
Experience with system maintenance activities such as database management, performance tuning, and security updates.
Knowledge of Microsoft SQL Server and SSRS for reporting and analytics.
Excellent problem-solving and analytical skills.
Ability to work independently and collaboratively in a team environment.
Strong communication and interpersonal skills.
Location: Riyadh, Saudi Arabia
About the Role:
Müller`s Solutions is seeking an experienced and highly skilled SAP HCM Payroll Consultant with fluency in Arabic to join our team. As an SAP HCM Payroll Consultant, you will be responsible for implementing and supporting SAP HCM Payroll solutions for our clients. You will collaborate with cross-functional teams to gather business requirements, configure the system, and ensure the successful delivery of payroll processes.
Key Responsibilities:
Collaborate with clients to gather and analyze business requirements for SAP HCM Payroll configuration.
Configure and customize SAP HCM Payroll based on client requirements.
Perform end-to-end testing and support user acceptance testing for payroll processes.
Provide production support and troubleshooting for SAP HCM Payroll-related issues.
Stay updated with the latest SAP HCM Payroll functionalities and ensure compliance with legal and statutory regulations.
Collaborate with project managers and other team members to ensure successful project delivery.
Requirements
Requirements:
To excel in this role, you should meet the following requirements:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Minimum of 3 years of experience working with SAP HCM Payroll.
Fluency in Arabic and English is required.
Strong knowledge of SAP HCM Payroll configuration and processes.
Experience with SAP HCM Payroll integration with other SAP modules.
Excellent problem-solving and analytical skills.
Strong verbal and written communication skills with the ability to effectively interact with clients and team members.
Ability to work independently and as part of a team in a fast-paced, dynamic environment.
Location: Riyadh, Saudi Arabia
About the Role:
We are seeking a motivated and experienced SuccessFactors EC Consultant to join our team at Müller's Solutions. As a SuccessFactors EC Consultant, you will be responsible for implementing, configuring, and supporting the Employee Central (EC) module of the SuccessFactors suite. You will collaborate with cross-functional teams to understand business requirements and translate them into effective EC solutions that align with industry best practices.
Key Responsibilities:
Collaborate with clients to gather and analyze business requirements for the Employee Central module.
Configure, customize, and implement SuccessFactors Employee Central according to client requirements.
Design and develop complex business rules and workflows to automate HR processes.
Integrate Employee Central with other modules within SuccessFactors or third-party systems.
Provide ongoing support and troubleshooting for Employee Central-related issues.
Coordinate with project managers and other team members to ensure successful project delivery.
Stay updated with the latest SuccessFactors releases, enhancements, and best practices.
Requirements
Requirements:
To excel in this role, you should meet the following requirements:
Bachelor's degree in Human Resources, Business Administration, or related field.
Minimum of 5 years of experience implementing, configuring, and supporting SuccessFactors Employee Central.
Strong knowledge of Employee Central functionality, including data models, custom objects, workflows, and business rules.
Experience with Employee Central integrations using tools like Dell Boomi, SAP PI/PO, or SAP Cloud Platform Integration.
Proficient in SAP SuccessFactors module integration with other modules.
Excellent problem-solving and analytical skills.
Strong verbal and written communication skills with the ability to effectively interact with clients and team members.
Ability to work independently and as part of a team in a fast-paced, dynamic environment.
Riyadh, Saudi Arabia
ГибридCyprus
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