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Location: Chicago Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. WHAT YOU'LL DO - Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions. - Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product. - Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience. - Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI. - Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations. - Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities. - Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services. WHAT YOU HAVE - Experienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects. - Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels. - Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly - Team players described as committed, collaborative and proactive with a team-first mentality. WHAT WE OFFER - A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive. - An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes. - A collaborative work environment that promotes growth, learning, and development. COMPENSATION $165,000-185,000 USD OTE 80/20 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-AB2 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

As a key member of our team, you will help patients navigate our Prescription Payment Plan. This involves working closely with patients, insurance providers, healthcare professionals, and pharmacies to ensure seamless enrollment, eligibility verification, cost-sharing, and prescription fulfillment.

Location: Casablanca; Oran; Tunis; Algiers; Beirut; Rabat; Madagascar; Constantine; Anaba Workplace: Remote ABOUT THE FLEX At The Flex, we’re on a mission to revolutionize how the world rents. We believe finding and staying in a home should be as seamless as buying on Amazon; simple, fast, and borderless. Powered by our proprietary Property Management System (PMS), The Flex enables effortless guest experiences and streamlined operations for property owners across the globe. We’re building a team of A-Players, ambitious, proactive professionals who thrive in fast-paced environments, embrace ownership, and deliver excellence in everything they do. POSITION SUMMARY As a French-Speaking Customer Experience Specialist, you’ll be the voice and heartbeat of The Flex for our guests and landlords. From the first inquiry to the final check-out, you’ll ensure every interaction is smooth, efficient, and memorable. You’ll handle communication, solve problems, and use our in-house technology to deliver world-class service that reflects our commitment to operational excellence and customer delight. This role is perfect for someone empathetic, detail-oriented, and passionate about helping others, someone who takes pride in turning challenges into exceptional experiences. KEY RESPONSIBILITIES Customer Support: Respond promptly and professionally to guest and landlord inquiries via email, chat, and phone in both French and English. Booking Assistance: Guide guests through the reservation, check-in, and check-out processes using our PMS tools. Problem Solving: Investigate and resolve issues quickly while maintaining a calm, empathetic, solution-focused approach. Knowledge Management: Accurately document interactions, feedback, and resolutions to help improve service quality. Cross-Team Collaboration: Work closely with Operations and Tech to identify recurring issues, propose improvements, and optimize the user experience. Upselling & Retention: Identify opportunities to enhance stays or strengthen long-term relationships with landlords and guests. WHAT WE’RE LOOKING FOR - Fluency in French and English (written and spoken) - Proven experience in customer service, ideally in hospitality, real estate, or tech-enabled platforms - Excellent communication and interpersonal skills: you listen, understand, and make people feel heard - Strong organizational abilities and composure under pressure - Tech-savvy: comfortable using PMS, CRM, and digital support tools - A problem-solving mindset with empathy, patience, and meticulous attention to detail WHY JOIN THE FLEX Be part of the revolution – Help reshape the $4T global rental industry. Work with the best – Join a high-performing, supportive international team. Grow fast – Real career progression opportunities as we expand globally. Earn what you deserve – Competitive compensation plus performance-based incentives. Live flexibly – Remote-first, results-driven culture — work from anywhere. If you’re ready to join a company redefining how people live, move, and rent, we’d love to hear from you. #LI-Remote

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Manager, Customer Success Managers , you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership. You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes. Reporting to the Director of Customer Success Managers , you will coach Customer Success Managers to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works. This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation. What you'll do Lead a team of Customer Success Managers focused on customer adoption, account health, customer satisfaction, and advocacy. Coach team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution. Partner with the Director of Customer Success Managers to define team goals, clarify responsibilities, and align priorities with company direction. Manage resource assignments, staffing levels, and hiring activity to support team coverage and customer needs. Develop senior-level relationships with customers and support the team in building trusted advisor partnerships. Collaborate with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience. Support customers during escalations by working with other leaders to coordinate clear, effective responses. Improve the processes and tools used by the team and oversee initiatives tied to objectives and key results. What you'll bring Experience leading customer-facing teams in software, technology, consulting, sales, or customer success environments. Ability to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals. Knowledge of software development lifecycle practices, related tools, and agile or DevOps ways of working. Familiarity with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. Skill in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities. Capability to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders. Willingness to travel occasionally for customer meetings and team events, as needed. Strength in communication, coaching, feedback, delegation, planning, and process improvement. Warmth and care in your leadership approach—able to coach with empathy and build trust on a human level. Interest in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions. About the team On the Customer Success Management team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab. We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners. In this role, you will manage a team in North America while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Prague, Czech Republic; Jobs.cz Workplace: Hybrid V Rohlíku je Customer Care jedním z důvodů, proč jsme love brand. Zákazníci nás pravidelně chválí na sociálních sítích — protože jsme rychlí, lidští a protože nám na nich opravdu záleží. Jako Customer Care Specialist budeš v první linii téhle zkušenosti. Budeš pomáhat zákazníkům přes telefon, e-mail a chat, řešit i složitější situace (včetně těch, které AI zatím nezvládne), a postaráš se o to, aby každý kontakt skončil s pocitem, že zákazník byl vyslyšen a dostal skutečnou pomoc. PROČ JE TAHLE ROLE ZAJÍMAVÁ - Budeš reprezentovat značku známou špičkovým zákaznickým servisem — a každý den pomáhat nastavovat laťku. - Budeš pracovat se skutečnými lidmi a reálnými situacemi — žádné čtení skriptů, ale opravdové řešení problémů. - Čeká tě inbound i outbound komunikace, nejen odpovídání na dotazy. - Přidáš se do týmu, který drží spolu a zakládá si na tom, že věci dělá pořádně. - Hybridní režim: po zapracování (obvykle 1–2 měsíce) je možný home office — 3 dny v kanceláři, 2 dny Home Office. CO TĚ U NÁS ČEKÁ - Komunikace se zákazníky přes e-mail, telefon a chat (inbound i outbound) - Řešení požadavků, jako jsou změny času doručení, adresy, úpravy položek nebo kontaktních údajů - Pomoc zákazníkům ve chvíli, kdy se něco pokazí — opožděné objednávky, problémy s doručením, reklamace - Koordinace s kurýry, aby objednávky dorazily úspěšně a včas - Úzká spolupráce s dalšími týmy (Logistika, Nákup apod.), aby se problémy řešily rychle - Poskytování přesných informací o produktech a službách - Sbírání zákaznické zpětné vazby a její sdílení, abychom naše služby dál zlepšovali - Možnost kompenzovat reklamace kredity v rámci daných pravidel - Přispívání k dobré atmosféře v týmu — Customer Care je týmový sport CO OD TEBE POTŘEBUJEME - Zkušenost ze zákaznického servisu nebo jiné zákaznicky orientované role je výhoda - Angličtina je nutnost (pokročilá úroveň) — psaná i mluvená - Výborná čeština je nutnost - Silné komunikační schopnosti a přirozeně prozákaznický přístup - Odolnost vůči stresu a schopnost klidně zvládat konfliktní situace - Schopnost rychle se učit a pracovat se základními nástroji (Google Workspace) - Umíš přemýšlet kreativně a hledat pro zákazníka to nejlepší možné řešení, i když situace není úplně standardní. - Ochota pracovat na směny je nutná, role může zahrnovat i práci o víkendech. CO Z TOHO BUDEŠ MÍT - Tato pozice je na dobu určitou 6 měsíců. Každý rok ale rychle rosteme — týmy se rozšiřují, priority se vyvíjejí a neustále vznikají nové příležitosti — proto je vysoká šance, že spolupráce bude pokračovat i po skončení této doby a přejde na smlouvu na dobu neurčitou. - Férovou odměnu - Dostaneš fixní mzdu a variabilní část. Dobrá práce si zaslouží jasné a férové uznání. - Dobré jídlo každý den - Každý den si můžeš dát oběd zdarma a v kanceláři tě čeká čerstvé ovoce a zelenina. Protože dobré jídlo dělá dobrou práci. - Život, nejen práce - Skutečná flexibilita – tři dny v kanceláři, 2 dny Home Office. A ano, máme i neomezenou placenou dovolenou založenou na důvěře. - Osobní růst - Porosteš stejně rychle jako Rohlík. Každá výzva je příležitost naučit se něco nového a zanechat stopu. - Reálný dopad - To, co děláš, má smysl. Uvidíš, jak tvoje práce mění způsob, jakým lidé jedí a žijí — od prvního dne. - Uznání mezi kolegy - Tvoje úsilí nezůstane bez povšimnutí. Můžeš ocenit ostatní (a být oceněn) díky peer kreditům, které využiješ v naší interní „kavárně“. - Xtra členství - Získáš členství Xtra zdarma a 10% cashback na všechny nákupy na Rohlik.cz http://Rohlik.cz. - Sport a wellbeing - Zůstaneš v pohybu díky firemním sportovním výzvám nebo dotované Multisport kartě. - Tým, který drží při sobě - Budeš pracovat s lidmi, kteří jedou naplno, navzájem se podporují a společně slaví úspěchy. - Zní to jako ty? - Jsi člověk, který bere věci do vlastních rukou, jedná rychle a dotahuje věci do konce? Tak pojď s námi „upéct“ něco skvělého.

Location: Kuala Lumpur, Malaysia Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for an experienced, hands-on Team Manager, Customer Support – APAC to lead our regional Customer Support organization and contribute to our global support strategy. You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones. You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development. Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership. Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning. Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience. Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes. Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements. Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience. Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions. Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset. Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working. Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities. Requirements 5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology. Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development. Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management. Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability. Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions. Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders. Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies. Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization. Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability. Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential. What we offer Competitive salary and benefits package, including performance-based incentives. Opportunity to play a key leadership role within a global Customer Support organization. The opportunity to help shape and evolve our global follow-the-sun Support model. International collaboration with Support, Product and other business teams. Opportunities for international travel and collaboration with global teams. Quarterly team events and company-wide celebrations. An open and collaborative working culture. Shared staff lunches and complimentary fruit, tea and coffee. Opportunities to participate in company and customer events, including F1-related events. Join a diverse APAC organization representing many nationalities and backgrounds. Opportunities to actively contribute to our diversity and CARE initiatives. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Mumbai, India; Noida, India Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for an experienced, hands-on Team Manager, Customer Support – APAC to lead our regional Customer Support organization and contribute to our global support strategy. You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones. You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development. Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership. Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning. Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience. Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes. Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements. Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience. Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions. Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset. Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working. Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities. Requirements 5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology. Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development. Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management. Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability. Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions. Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders. Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies. Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization. Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability. Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential. What we offer Office Location: Mumbai or Noida. Competitive salary and benefits package, including performance-based incentives. Opportunity to play a key leadership role within a global Customer Support organization. The opportunity to help shape and evolve our global follow-the-sun Support model. International collaboration with Support, Product and other business teams. Opportunities for international travel and collaboration with global teams. Quarterly team events and company-wide celebrations. An open and collaborative working culture. Shared staff lunches and complimentary fruit, tea and coffee. Opportunities to participate in company and customer events, including F1-related events. Join a diverse APAC organization representing many nationalities and backgrounds. Opportunities to actively contribute to our diversity and CARE initiatives. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

Location: Adelaide, Australia Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for an experienced, hands-on Team Manager, Customer Support – APAC to lead our regional Customer Support organization and contribute to our global support strategy. You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones. You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development. Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership. Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning. Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience. Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes. Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements. Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience. Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions. Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset. Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working. Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities. Requirements 5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology. Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development. Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management. Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability. Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions. Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders. Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies. Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization. Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability. Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential. What we offer Based in our Adelaide, Australia office. Competitive salary and benefits package, including performance-based incentives. Opportunity to play a key leadership role within a global Customer Support organization. The opportunity to help shape and evolve our global follow-the-sun Support model. International collaboration with Support, Product and other business teams. Opportunities for international travel and collaboration with global teams. Quarterly team events and company-wide celebrations. An open and collaborative working culture. Shared staff lunches and complimentary fruit, tea and coffee. Opportunities to participate in company and customer events, including F1-related events. Join a diverse APAC organization representing many nationalities and backgrounds. Opportunities to actively contribute to our diversity and CARE initiatives. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Athens, Greece Freedom24 is an online broker specializing in the US, European, and Asian stock markets, registered in Cyprus, offering a wide array of financial market services. Our team at Freedom consists of highly skilled professionals who bring dynamic energy and innovative ideas to the industry. We are all driven by goals and have a strong belief in the power of teamwork, which is built on the strengths of each individual. We operate in a fast-paced environment and collaborate across cross-functional teams. Every team member is committed to delivering the best results, and everyone believes their work makes a meaningful impact. Due to career advancement and a role change of one of our employees, we are currently seeking a customer support manager to join our office in Athens, Greece. If you believe you are a great match for our team and we align with your career goals, we encourage you to explore this opportunity. Key Responsibilities: Handling customer inquiries regarding trading platform, accounts, deposits and withdrawals; Resolving client issues efficiently, ensuring high-quality service and satisfaction; Assisting clients with onboarding, KYC (Know Your Customer), and account verification processes; Maintaining accurate records of client communications for compliance and audit purposes; Escalating technical or complex issues to relevant teams for resolution; Proactively addressing client concerns to prevent dissatisfaction; Collecting and analyzing customer feedback to improve service offerings; Identifying and addressing suspicious activities, fraudulent transactions, or potential security risks; Collaborating with the Compliance and Risk teams to mitigate client-related risks; Other activities as per request(s) of the Company with the skill set of the Employee. Requirements Bachelor’s or Master’s degree in Economics, Finance, or a closely related discipline; At least 2 years of customer support experience in the financial industry; prior experience with a brokerage firm is an advantage; Proficiency in both written and spoken Greek and English; Focused on delivering excellent client service and strong communication skills. Benefits Work in a modern office located in the heart of Athens; Chance to be part of an international company; Competitive salary with quarterly KPI bonuses; Employment contract including holidays and vacations according to the country's legislation; 50% reimbursement of the annual fee for a private insurance plan; Professional development opportunities with potential for career growth and collaboration with a team of experts.

Location: Singapore Calling all truly AWESOME people! About Stranger Soccer Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa. Role and Responsibilities The selected candidate(s) will be a key member of a small team working at the company’s flagship operation in Singapore, carrying out various business development and customer relationship related initiatives across the organization. The position will be working closely with the CEO and the Executive Director and will interface with key staff across the organization, as well as customers and other stakeholders. The company is committed to growing and developing talent which will access increasing levels of responsibility as the company grows into an international brand. • Serving on the front lines of the customer experience, serving as an “Official Host” of a few football games each week • Coordinating and executing various tasks related to the daily operation of the business, such as marketing, logistics, customer service, sales, hosting The candidate will: • Gain experience in daily operations of a business • Gain experience and confidence in presenting and communicating with customers • Gain experience in what a Singapore brand must consider in efforts to expand internationally • Gain experience in working with and communicating with multiple stakeholders in an organization Requirements Strong written and verbal communication skills A can-do attitude Interest in football is a BIG PLUS Hospitality experience a PLUS Compensation and Other Details Commitment of 6 months up to 12 months Compensation of up to $800/month, comprised of a monthly allowance and a completion bonus Welcome Kit including $150 in jerseys and merchandise 50% staff discount on games + $100 bonus game credits upon completion Completion Certificate Commencement Date: January 2027 onwards

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp believes that AI-powered CX organizations are the future and we are racing to build the best one in the world. Our goal is for our team to work hand in hand with AI agents to drive superlative customer outcomes and the highest-velocity AI improvement engine in the business. This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day. You will work with the Head of CX to set the goals, measure what matters, and build the systems and programs that push the team forward. You’ll manage a small and mighty team across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations to accomplish your goals. We believe every CX frontline specialist has a role to play driving forward the performance of our AI agents - it is not work reserved for a dedicated AI team. Each specialist needs to be trained, coached, scheduled, and rewarded for continuous work of closing AI learning loops, ensuring AI escalations get resolved, and obsessing about how our customers are actually being served. You'll do this while running a global support operation that has to be excellent today. Once we nail the model in CX, there will be momentum to help other operations teams adopt it. WHAT YOU’LL DO - Set the goals and measure what matters. Work with the Head of CX and senior CX managers to set org-wide goals, decide how we measure progress, and deliver the programs and projects that enable that strategy to flourish. - Define how specialists and AI agents work together. Build the roles, workflows, and expectations that let specialists and AI agents serve customers as one team. - Change what we reward. Rebuild goals, incentives, and performance management so specialists get credit for closing AI learning loops, getting AI escalations resolved, and improving how customers are actually served, alongside traditional frontline performance. - Own global schedules, capacity, and quality. Plan coverage for 24/7/365, multi-tier, global support that holds a high bar for customers of all shapes and sizes. - Build the training model for the new work. Both new and tenured specialists need to investigate hard issues, judge agent behavior, and contribute fixes, while still developing a deep understanding Ramp’s complex financial products. L&D should make them good at all of it. - Turn AI progress into operating change. Know what our Investigative Copilot (specialist-facing) and AskRamp (fully agentic) can do and how well they do it. When that moves, change staffing, workflows, training, and expectations to match. - Build and own the voice of the CX specialist to Product and Engineering. Use CX data to show technical teams where agents succeed and where they struggle, and work with them directly on tooling, prompts, and agent behavior. They own the roadmap; you make sure CX's evidence shapes it. - Build a small, strong team. Develop and grow leaders across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations, with clear ownership and shared goals. WHAT WE’RE LOOKING FOR We want an operator who has already changed how real work gets done with AI and can show the results. - A record of strategic and operational execution inside an operating unit or fast growth business. That could be CX, Sales, supply chain, or another function where you owned the goals, the systems, and the outcomes. - A genuine AI transformation you were on the front lines of in the last 18-24 months. You changed how a team’s work gets done and kept it running in production. You can explain what improved, what failed, and what you learned. - Exceptional intellectual horsepower and natural curiosity, demonstrated through outstanding, standout performance across past roles in demanding environments. - Experience leading teams and developing reports, with sound judgment about organizational design, incentives, and performance management. - Analytical depth you use yourself: you can build or audit a capacity model, challenge a metric, diagnose an operating problem, or review an AI agent session to find the flaws. - Credibility with Product, Engineering, and Data teams, and the ability to shape their priorities without a reporting line. - High standards for customer quality and human accountability - you don’t compromise on the customer outcome. HELPFUL EXPERIENCE - Leadership spanning business operations, CX analytics, workforce management, learning and development, or AI operations or their equivalents in other operating teams. - Experience with production AI agents, evaluations, escalation workflows, and continuous improvement. - Taking an operating model that worked in one team and making it successful elsewhere. HOW SUCCESS WILL BE MEASURED - Specialists and AI agents work as one team, measured through both direct frontline performance as well as agentic velocity. - Every specialist is trained, coached, scheduled, and rewarded for migrating successfully into an AI native version of the role. - Learning loops close fast, AI escalations produce durable fixes, and new agent capabilities show up as operational gains. - Customer quality goes up and 24/7/365 support stays excellent while the operating model changes. - Other Ramp operations teams are adopting what worked in CX. COMPENSATION For candidates located in New York City or San Francisco, the base salary range for this role is $184,000–$250,000. For candidates located in all other locations, the base salary range will be between $175,000-$220,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Worldwide Launch Your Next Successful Chapter with Veta Virtual! 🚀 💸 Competitive Salary in USD | 🌍 100% Remote | 📈 Performance Incentives | 🤝 Customer Facing Leadership Role Veta Virtual is hiring a Customer Retention Supervisor for one of our high growth clients in the fintech and cryptocurrency industry. This is a hands-on leadership role. You will lead a team of retention specialists, and you will also pick up the phone yourself. You will coach your team, build the playbook, and bring inactive customers back to a leading cryptocurrency kiosk platform. 🔑 Your Role : As a Customer Retention Supervisor , you will lead the retention team and drive repeat transactions, customer reactivation, and revenue growth. You will join calls yourself, so you lead by example. Your success will be measured by your team’s results and by real, trackable revenue recovered. Your day to day will involve: Leading, coaching, and managing Customer Retention Specialists, with clear goals and accountability for results. Making outbound calls yourself to encourage repeat transactions and reactivate inactive customers. Building and updating SOPs, calling workflows, scripts, and training materials. Managing daily outreach, agent schedules, and campaign assignments. Running retention campaigns, including promotions, discount incentives, and abandoned transaction follow-ups. Tracking team KPIs, such as calls, conversion rates, repeat transactions, reactivation rates, and revenue. Holding regular call reviews and coaching sessions to help every agent improve. Studying customer activity and campaign results to find new retention opportunities. Keeping accurate CRM records, agent scorecards, and regular performance reports. Handling escalated customer concerns and working with Marketing, Support, Sales, Operations, and Compliance. Supporting the hiring, onboarding, and training of new team members. ✅ What You’ll Need : At least 3 years of supervisory or leadership experience in customer retention, outbound sales, or contact center operations. Proven success in customer conversion, retention, and reactivation, while leading a performance-driven team. Experience building SOPs, call scripts, and training materials. Strong coaching, objection-handling, and communication skills. Strong analytical skills, with the ability to turn performance data into clear action plans. Ability to balance hands-on customer work with team management in a fast-paced, entrepreneurial environment. Proficiency in Microsoft Office, especially Excel, and experience with CRM and outbound calling platforms. Comfort using AI tools to support research, scripting, and daily productivity is a strong plus. Bonus: experience in fintech, financial services, cryptocurrency, or a regulated environment. Bonus: basic knowledge of cryptocurrency and blockchain, and genuine passion for fintech. 💼 What We Offer : 💸 Competitive salary in USD, paid consistently every month, no matter where you are. 📈 Performance based incentives, so your results and your team’s results are recognized and rewarded directly. 🌴 10 paid vacation days per year plus all U.S. federal holidays. 💻 100% remote, work from anywhere in LATAM or Europe with a professional home setup. 🚀 A fast paced, high growth environment at the forefront of the global fintech and cryptocurrency industry, where your leadership directly drives company revenue. 🤝 A collaborative, high trust culture through Veta Virtual and our client, where your growth is taken seriously from day one. Ready to Apply? If you are ready to lead a team, pick up the phone, and build a retention engine that wins customers back, apply now and launch your next chapter with Veta Virtual. Once you apply, you will be invited to complete two short two minute video questions as part of our screening process. It is your first opportunity to show us your leadership style, your energy, and what makes you the right person for this role. We can’t wait to meet you!

Location: Washington, DC WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box is looking for a Customer Success Manager to join our Public Sector team. In this role, you’ll be the trusted advisor and strategic partner for Federal, State and Local agencies as they adopt and expand their use of Box. This is not a passive account management role. You’ll be at the forefront of helping public sector organizations reimagine how they manage content, automate workflows, and unlock the power of AI — all within the compliance and security frameworks that government and education customers require. You won’t just advise on AI — you’ll roll up your sleeves and help customers become AI-native enterprises. That means partnering with agency leaders and frontline staff alike to identify high-impact use cases, design AI-powered workflows, and build toward measurable outcomes. You’ve shipped real results, not just demos, and you know how to guide an organization from AI curiosity to AI transformation. You’ll guide customers from onboarding through deep, measurable adoption, ensuring they realize the full value of the Box platform at every stage of their journey. You’ll work cross-functionally with Sales, Product, and Engineering, and you’ll serve as the voice of the public sector customer inside Box. If you’re energized by complex, mission-driven environments, passionate about AI’s potential to transform public services, and skilled at building relationships across all levels of an organization — from IT administrators to agency leadership — this role is for you. WHAT YOU'LL DO Own the post-sales relationship for a portfolio of enterprise customers, with a focus on driving measurable business outcomes and long-term value realization Partner with customers to map and redesign critical workflows Translate customer goals into a clear value hypothesis, success metrics and practical AI solutions Lead change management efforts to drive adoption of new workflows and behaviors, including stakeholder alignment, enablement and executive engagement Conduct strategic adoption business reviews that focus on outcomes, ROI and future opportunities Proactively identify risks and opportunities within accounts, using both qualitative insight and data to guide action Partner cross-functionally with Sales, Product, Engineering and Professional Services to: Serve as the voice of the customer, bringing structured insights on workflows, pain points and AI opportunities back to internal team WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. You approach your work with a growth mindset and actively look for ways to leverage AI to drive smarter decisions, unlock new use cases, and increase your impact 2+ years of experience in Customer Success, Account Management, Solutions Consulting, or a related customer-facing role in SaaS Experience working with enterprise customers and engaging with senior stakeholders and executives Demonstrated ability to translate customer needs into practical solutions and business outcomes Comfort navigating both technical and business conversations, including discussing integrations, systems, and data flows at a high level Solid hands-on experience with modern AI platforms and tools, with enough technical depth to understand, evaluate, and challenge solutions without needing to write production code Strong communication and storytelling skills, with the ability to articulate value clearly and persuasively Proactive, self-directed, team player who brings fresh ideas for user adoption, churn mitigation and expansion Box lives its values, with community and in-person collaboration being a core part of our culture.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . United States Pay Range $78,000 — $97,500 USD

Location: New York, NY, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box is looking for a Customer Success Manager to join our Public Sector team. In this role, you’ll be the trusted advisor and strategic partner for Federal, State and Local agencies as they adopt and expand their use of Box. This is not a passive account management role. You’ll be at the forefront of helping public sector organizations reimagine how they manage content, automate workflows, and unlock the power of AI — all within the compliance and security frameworks that government and education customers require. You won’t just advise on AI — you’ll roll up your sleeves and help customers become AI-native enterprises. That means partnering with agency leaders and frontline staff alike to identify high-impact use cases, design AI-powered workflows, and build toward measurable outcomes. You’ve shipped real results, not just demos, and you know how to guide an organization from AI curiosity to AI transformation. You’ll guide customers from onboarding through deep, measurable adoption, ensuring they realize the full value of the Box platform at every stage of their journey. You’ll work cross-functionally with Sales, Product, and Engineering, and you’ll serve as the voice of the public sector customer inside Box. If you’re energized by complex, mission-driven environments, passionate about AI’s potential to transform public services, and skilled at building relationships across all levels of an organization — from IT administrators to agency leadership — this role is for you. WHAT YOU'LL DO Own the post-sales relationship for a portfolio of enterprise customers, with a focus on driving measurable business outcomes and long-term value realization Partner with customers to map and redesign critical workflows Translate customer goals into a clear value hypothesis, success metrics and practical AI solutions Lead change management efforts to drive adoption of new workflows and behaviors, including stakeholder alignment, enablement and executive engagement Conduct strategic adoption business reviews that focus on outcomes, ROI and future opportunities Proactively identify risks and opportunities within accounts, using both qualitative insight and data to guide action Partner cross-functionally with Sales, Product, Engineering and Professional Services to: Serve as the voice of the customer, bringing structured insights on workflows, pain points and AI opportunities back to internal team WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. You approach your work with a growth mindset and actively look for ways to leverage AI to drive smarter decisions, unlock new use cases, and increase your impact 2+ years of experience in Customer Success, Account Management, Solutions Consulting, or a related customer-facing role in SaaS Experience working with enterprise customers and engaging with senior stakeholders and executives Demonstrated ability to translate customer needs into practical solutions and business outcomes Comfort navigating both technical and business conversations, including discussing integrations, systems, and data flows at a high level Solid hands-on experience with modern AI platforms and tools, with enough technical depth to understand, evaluate, and challenge solutions without needing to write production code Strong communication and storytelling skills, with the ability to articulate value clearly and persuasively Proactive, self-directed, team player who brings fresh ideas for user adoption, churn mitigation and expansion Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . New York City Pay Range $86,500 — $108,000 USD

Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: The Manager of Customer Success Management (CSM), US Public Sector will report to the Sr. Manager of Customer Success (Enterprise US East & Public Sector), working collaboratively to achieve the company's goals and enhance customer success initiatives. As a key leadership role within the Customer Success organization, the Manager of CSM will partner closely with other Customer Success leaders in building and shaping the function. The successful candidate will demonstrate strong people management skills, experience building out a CSM function (i.e. customer engagement, account management and retention strategies), and a mindset of driving operational excellence and scale. What you’ll do: Leadership and People Management: Build, lead and mentor a team of CSMs, fostering a collaborative and high-performance culture. Provide guidance and support for career development, performance management, and skill enhancement within the team. Strategic Planning, Building and Execution: Collaborate with the CSM and Professional Services leaders to develop and execute the overall strategy for Customer Success at Chainguard. Drive the creation of customer engagement strategies to meet adoption, retention, and growth targets. Develop processes in the lens of value and customer experience. Institute scale and automation in order to accomplish more with less over time. Customer Management: Ensure a thorough grasp of adoption metrics across the customer base and collaborate with CSMs to devise actionable plans for mitigating churn risk and promoting account expansion. Conduct account deep dives to drive adoption and account level objectives. Stay informed about escalated accounts, take charge in resolving issues, offer leadership support to the team and customers as needed, and provide regular updates to senior leadership. Client Engagement and Advocacy: Work closely with customers to understand their unique requirements and challenges. Build strong client relationships at the Executive level to understand their workflow, prioritize Chainguard engagements, drive customer satisfaction and position account growth. Serve as the voice of the customer within the organization, providing insights and feedback to drive product improvements and innovations Retention and Growth: Collaborate with GTM, Product, and Engineering teams to drive adoption, customer retention, and growth. Utilize insights from customer adoption data to develop precise renewal forecasts. Collaborate closely with the sales team to generate a weekly forecast aggregation, projecting at least six months into the future. Continuous Improvement: Implement and refine operational processes to enhance efficiency and effectiveness within the CSM team and engagement model. Monitor industry trends and best practices to stay ahead of market demands. What we're looking for: At least 3+ years of proven experience in a leadership role, with a strong background in people management. Experience in Cybersecurity, DevOps, or an adjacent space Experience working with US Public Sector customers and the unique regulatory, compliance, and procurement requirements of the segment Bachelor’s degree in a relevant field; advanced degree preferred. Demonstrated success in building and scaling CSM functions. In-depth knowledge of project management methodologies and practices. Excellent communication and interpersonal skills, with the ability to engage with both internal teams and external clients and executive level personas We are remote friendly, but this role needs to be based in the United States Compensation: up to $165,000 base salary + bonus About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: United States POSITION SUMMARY: The Customer Service Representative (CSR) actively recruits new clients and promotes hospital services. Schedules client visits and drives the flow of clients and pets through the hospital to aid the productivity of the veterinary medical team. Ensures good communication with the clients, and coordinates the care of the pets, influencing clients to return and refer their friends and families. We are looking for someone who would also be interested in working as a Veterinary Assistant (VA) some of the time. This would mean being hands-on with the patients and assisting the medical team when necessary. WHAT YOU’LL DO (Essential Functions): • Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun • Maintain knowledge of the services the hospital provides and utilizes the information to promote the hospital’s services and products to existing and prospective customers • Welcome clients and pets, ensuring that they are comfortable in the hospital, and educating the clients about preventative care and pet health needs • Assist incoming clients. Document and enter the pet’s history, requested services, and other pertinent information within the practice management software • Direct the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team • Answer basic questions from clients on the phone and in person, act as an initial triage to determine patient’s service needs. Refer the patient to the appropriate veterinary staff as needed • Schedule client appointments and follow-up exams. Work with Veterinarian(s) and veterinary staff as needed to ensure optimal scheduling • Assist outgoing clients by providing all necessary instructions, information, and invoices • Dispense prescription items per the Veterinarian's instructions and sells retail products • Responsible for cash management including accepting payments for products and services provided. Perform daily reconciliation of the cash drawer • Respond to customer complaints in a professional, courteous manner and act satisfactorily to resolve the problem • Support a practice environment that promotes collaboration and teamwork to ensure the delivery of quality, compassionate, effective, and efficient health care to pets • Comply with all practice policies, quality assurance guidelines, and minimum standards of care • Perform other duties and projects as requested WHAT WE’RE LOOKING FOR (Essential Qualifications): Education : • High School Diploma or GED required Professional Licenses/Certifications: None Experience: • 1+ years experience in retail sales or customer service preferred • Experience in a medical facility desired Knowledge, Skills and Ability: • Ability to provide effective customer service principles • Basic knowledge of medical terminology • Basic proficiency with a variety of computer programs including Microsoft Office Suite • Basic written, verbal, and active listening communication skills • Strong customer relations and interpersonal skills • Exercises tact and diplomacy in dealing with sensitive issues and situations • Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions • Strong organizational and time management skills • Effectively and quickly responds to requests in a proactive manner • Strong attention to detail and high level of accuracy PHYSICAL DEMANDS: While performing the duties of this job, the team member is regularly required to talk and hear. The team member must frequently use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. This position requires walking and/or standing for long periods of time, bending, reaching, grasping, and repetitive motions. May be exposed to disinfectant/sanitation chemicals, pets dander, and excretions. This position is exposed to low to moderate noise levels. Must be able to lift up to 30 lbs. unassisted, 50 lbs. with assistance. Must be able to work flexible hours including evenings and weekends. About Lakefield We believe exceptional veterinary care starts with exceptional people. We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive. As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care. Our Values Our culture is built on five core values that guide how we work and serve: Respect Learning Do the Right Thing Wow Service Fun If these resonate with you, you’ll fit right in. Equal Employment Opportunity Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants. Compensation Range $20 — $25 USD

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our customers not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes, providing expert industry advice and shaping Harvey’s product roadmap. Role Overview As a Majors Customer Success Manager, you’ll lead AI implementation, adoption and change management for Harvey’s largest customers, including leading law firms, Fortune 500 companies and asset managers. You’ll work directly with senior leaders and practicing lawyers to identify where AI can improve their work, turn those opportunities into implementation plans and lead the cross-functional effort to deliver results. You’ll own the customer relationship end to end as the primary lead for a portfolio of strategic accounts, from initial deployment through ongoing adoption and renewal. This role combines the strategic depth of advisory work with responsibility for account health, measurable customer value and retention. You’ll drive retention by establishing measurable value, understanding customer needs and addressing barriers to continued investment, partnering with Sales throughout the customer lifecycle. What You’ll Do - Lead implementation and transformation programs. Assess customer goals and current workflows, identify valuable use cases and build plans with clear milestones, owners and success measures. Drive execution across practice groups, business functions and regions, adapting the plan as you learn what works. - Drive change in how lawyers work. Partner with lawyers and customer leadership to embed Harvey into everyday practice. Develop champions, address resistance and coordinate targeted training with Legal Product Specialists. Help customers turn successful individual use cases into repeatable ways of working across teams. - Own your customer portfolio. Set account strategy and use adoption data, stakeholder feedback and business impact to assess progress and direct the next phase of work. Address risks early and lead the response to escalations, keeping customers informed and internal teams accountable for resolution. - Drive retention and support growth. Conduct ongoing discovery to understand customer goals, decision criteria and stakeholder sentiment. Build the case for renewal through demonstrated value, address retention risks early and equip Sales to lead renewal discussions. Identify expansion opportunities grounded in customer needs and business impact. - Lead cross-functional delivery. Bring together Legal Engineering, technical specialists, Product and Sales around a shared customer plan. Clarify responsibilities, manage dependencies and resolve blockers. Coordinate specialist contributions and ensure their work advances the broader account strategy. Translate customer needs and delivery lessons into product feedback and repeatable playbooks. - Advise executives and align stakeholders. Build relationships with senior partners, General Counsel and innovation, technology and operations leaders. Lead discussions about investment and progress, align stakeholders with competing goals and manage difficult conversations when expectations or results shift. Travel required: up to 25%. What You Have - Experienced background in asset management, banking or financial service management consulting, technology advisory, transformation delivery or strategic enterprise customer success, with direct responsibility for delivering complex client programs. Experience serving legal, financial services or professional services organizations is valuable. - A track record of turning business goals into executable plans and managing multiple work streams through delivery, with clear ownership of timelines, stakeholder alignment and results. - Experience helping organizations adopt new technology and change established ways of working. You understand that successful implementation requires both a working solution and people who use it. - The ability to earn credibility with senior executives and work directly with end users, moving comfortably between strategic discussions and hands-on execution. - Strong analytical and commercial judgment, with the ability to assess customer value, uncover renewal considerations and identify retention risks early. - A collaborative approach and the judgment to prioritize across a demanding customer portfolio. You take initiative, work effectively through ambiguity and bring curiosity about AI and its practical applications. What We Offer - Ownership of AI implementation and transformation programs with some of the world’s leading legal and business organizations. - The opportunity to build lasting customer relationships and see your work translate into measurable improvements over time. - Close collaboration with product and specialist teams, with direct input into how Harvey’s technology and customer delivery approach evolve. COMPENSATION RANGE - $180,000-$210,000 OTE with an 80/20 split DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-BS1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Majors Customer Success Manager, you’ll lead AI implementation, adoption and change management for Harvey’s largest customers, including leading law firms, Fortune 500 companies and asset managers. You’ll work directly with senior leaders and practicing lawyers to identify where AI can improve their work, turn those opportunities into implementation plans and lead the cross-functional effort to deliver results. You’ll own the customer relationship end to end as the primary lead for a portfolio of strategic accounts, from initial deployment through ongoing adoption and renewal. This role combines the strategic depth of advisory work with responsibility for account health, measurable customer value and retention. You’ll drive retention by establishing measurable value, understanding customer needs and addressing barriers to continued investment, partnering with Sales throughout the customer lifecycle. What You’ll Do - Lead implementation and transformation programs. Assess customer goals and current workflows, identify valuable use cases and build plans with clear milestones, owners and success measures. Drive execution across practice groups, business functions and regions, adapting the plan as you learn what works. - Drive change in how lawyers work. Partner with lawyers and customer leadership to embed Harvey into everyday practice. Develop champions, address resistance and coordinate targeted training with Legal Product Specialists. Help customers turn successful individual use cases into repeatable ways of working across teams. - Own your customer portfolio. Set account strategy and use adoption data, stakeholder feedback and business impact to assess progress and direct the next phase of work. Address risks early and lead the response to escalations, keeping customers informed and internal teams accountable for resolution. - Drive retention and support growth. Conduct ongoing discovery to understand customer goals, decision criteria and stakeholder sentiment. Build the case for renewal through demonstrated value, address retention risks early and equip Sales to lead renewal discussions. Identify expansion opportunities grounded in customer needs and business impact. - Lead cross-functional delivery. Bring together Legal Engineering, technical specialists, Product and Sales around a shared customer plan. Clarify responsibilities, manage dependencies and resolve blockers. Coordinate specialist contributions and ensure their work advances the broader account strategy. Translate customer needs and delivery lessons into product feedback and repeatable playbooks. - Advise executives and align stakeholders. Build relationships with senior partners, General Counsel and innovation, technology and operations leaders. Lead discussions about investment and progress, align stakeholders with competing goals and manage difficult conversations when expectations or results shift. Travel required: up to 25%. What You Have - Experience in management consulting, technology advisory, transformation delivery or strategic enterprise customer success, with direct responsibility for delivering complex client programs. Experience serving legal, financial services or professional services organizations is valuable. - A track record of turning business goals into executable plans and managing multiple workstreams through delivery, with clear ownership of timelines, stakeholder alignment and results. - Experience helping organizations adopt new technology and change established ways of working. You understand that successful implementation requires both a working solution and people who use it. - The ability to earn credibility with senior executives and work directly with end users, moving comfortably between strategic discussions and hands-on execution. - Strong analytical and commercial judgment, with the ability to assess customer value, uncover renewal considerations and identify retention risks early. - A collaborative approach and the judgment to prioritize across a demanding customer portfolio. You take initiative, work effectively through ambiguity and bring curiosity about AI and its practical applications. What We Offer - Ownership of AI implementation and transformation programs with some of the world’s leading legal and business organizations. - The opportunity to build lasting customer relationships and see your work translate into measurable improvements over time. - Close collaboration with product and specialist teams, with direct input into how Harvey’s technology and customer delivery approach evolve. COMPENSATION RANGE - $180,000-$210,000 OTE with an 80/20 split DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-GK1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai