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Location: Ljubljana, Slovenia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. What you’ll be doing As Sales Associate, you will manage the full sales funnel from first contact through to closing deals and ensuring a smooth handover to the onboarding team. You’ll primarily work on the phone, contacting restaurants and retail stores across Slovenia , and will receive training and coaching to grow your skills. Day-to-day in this role you’ll: Manage a portfolio of leads and execute systematic outreach Book and run meetings to acquire new restaurants and retail stores onto Wolt’s platform Negotiate commercial terms and conditions and collect documentation Ensure seamless handover of signed partners to the merchant onboarding team Support the sales team in improving methodologies and processes Our humble expectations You’ll do well at Wolt if you: Have the charm, empathy and honesty to build strong relationships. Are used to high-performance, high-expectation cultures. Have a proven track record of making sales and closing deals. Take a hands-on, proactive approach to getting stuff done and seeing things through. Have fluent and persuasive written and spoken communication skills in English and Slovenian. Are entrepreneurial, innovative, and good at solving problems. Can adapt quickly in a rapidly changing market. Have 2+ years in partner operations or customer support and a Bachelor’s degree or equivalent, owning end-to-end workflows with on-time delivery. Are tech-savvy and quick to learn new systems, troubleshooting basic issues and escalating smartly when they exceed scope. What we offer An opportunity to work in a fast-growing tech company with a startup mindset The chance to make a significant impact on the growth and success of our restaurant partners. A supportive and inclusive team culture that values innovation and continuous improvement. Opportunities for personal and professional development within a global organization. Why you’ll love it 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Zagreb, Croatia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We are looking for a motivated and experienced Ads and Promo Development Manager to drive growth and revenue across our merchant network. This is a strategic role where you will be responsible for developing and implementing local growth strategies and building strong relationships with key industry players. As an Ads and Promo Development Manager, you will act as a strategic partner and growth driver for our merchants - developing tailored advertising and promotion strategies that align with their and our business goals. You will work closely with cross-functional teams, analyze performance, and identify new opportunities to strengthen our presence and drive growth for our merchants. This role calls for a hands-on mentality and a sales mindset, as we continue to build and shape many of our initiatives from the ground up. Responsibilities Develop, scale and execute the local Ads & Promos strategy across restaurant and retail partners, including budget ownership and prioritization Identify growth opportunities and translate them into actionable commercial plans with GOV impact Lead and support strategic B2B conversations, business reviews, and negotiations as the Ads & Promos expert Coach and motivate a team of high performing account managers in executing high-impact Ad and promo campaigns, ensuring budget discipline, strong performance and Merchant growth Collaborate with cross-functional teams, including product, marketing, and sales to ensure business objectives are met Connect global and local initiatives and adapt the strategy together with Marketing for our local market Set up, manage, and optimize ads and promo campaigns; monitor KPIs and performance using Looker Translate data into clear actions and recommendations for local and global stakeholders Our humble expectations Fluency in Croatian and English 2+ years of account management, sales or marketing experience in a high-growth, data-driven B2B environment Proven track record of exceeding revenue targets and managing complex negotiations Strong communication and presentation skills, with the ability to influence Analytical mindset with the ability to extract meaningful insights, and implement data-driven campaign optimizations, as well as using AI in your daily work Proficient in CRM tools (e.g., Salesforce) and sales reporting (Looker) Strong project management and strategic thinking skills, including budget ownership and forecasting Bonus points Experience in retail media / advertising (Performance and / or Paid Media Marketing) Prior enterprise client work What we offer 🌍 Independent work in a dynamic, international team 💙 Employee Assistance Programme - therapy and wellbeing % Discount on your Wolt orders 🏋️ My Clubs partnership with discounted rates for your monthly sports program 💻 Modern work equipment 🏡 Hybrid working (2 home office days per week) 🙌🏼 Team building, sport and company events multiple times a year Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page, and submit your application in English ! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Athens, Greece About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Introducing Wolt Ads At Wolt Ads, we’re on a mission to help partners grow their businesses by connecting them with customers in the moments that matter most. With high visibility across our app and beyond, Wolt Ads drives engagement, new customers, and incremental sales. In the Wolt Ads team, we’re on a mission to help our partners grow their businesses. Wolt Ads helps our partners get closer to their ideal customers by offering high visibility for their brand, business, and products across our app and beyond. With more engagement, more customers, and more sales, Wolt Ads really delivers. The challenge We are now expanding this mission into both Restaurants & New Verticals (Retail, CPG, Convenience, Pharma, and Specialty), and we’re looking for a highly motivated and results-driven Senior Enterprise Sales Manager to drive growth across global and local enterprise accounts. This is a strategic sales role where you’ll manage high-value enterprise relationships, shape Wolt’s advertising approach towards merchants and deliver data-driven advertising solutions at scale. As a Senior Enterprise Sales Manager, you will act as a trusted advisor and growth partner for global and regional enterprise clients — developing tailor-made advertising solutions that align with business objectives across multiple markets. You’ll collaborate closely with Wolt’s regional teams, product, and marketing to optimise performance, expand adoption, and influence Wolt’s  ad strategy globally. What you’ll be doing Own and grow a portfolio of multinational Restaurants and New Verticals enterprise clients, ensuring they fully leverage Wolt Ads to maximise visibility and sales. Develop and execute retail-specific ad growth strategies at global and regional levels, partnering with enterprise clients to meet evolving needs. Collaborate with local teams to deliver market-specific ad solutions that drive measurable performance for top accounts. Work with Wolt’s product and marketing teams to refine ad formats, targeting, and campaign strategies tailored to the needs our merchants. Lead strategic account planning, sales presentations, negotiations, and QBRs, ensuring long-term client success and retention. Analyse performance data and market insights to optimise enterprise ad spend and scale retail adoption across multiple markets. Advise C-level executives and senior decision-makers on best practices for Retail Media, helping them allocate budgets effectively. Track and share insights on industry trends (Retail Media Networks, CPG advertising, omnichannel commerce) to position Wolt Ads as a leading solution for Restaurant and Retail partners. Provide structured feedback to internal teams on product gaps, client challenges, and category-specific opportunities. Our humble expectations Analytical mindset with the ability to extract insights and drive data-backed campaign optimisation. 3–5 years of enterprise sales/account management experience in retail media, CPG, FMCG, or eCommerce advertising. Proven track record of exceeding targets, managing complex negotiations, and scaling ad budgets across multiple regions. Deep understanding of digital advertising, performance marketing, and retail media monetisation models. Proficiency in Salesforce or similar CRM, with a strong data-driven approach to forecasting and pipeline management. Experience with consultative/solution selling and building category-specific ad strategies. Strong cross-functional skills to align global enterprise strategies with local execution. Fluency in English and the local language. What we offer 💸 Strong remuneration package – A highly competitive compensation package, including base salary and variables. 🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops. 💼 Health Insurance - Private health insurance is part of the compensation package. 🚘Transportation - Company car provided for this role. 💻 Work equipment - We set you up to success with our cutting-edge, work equipment. Why you’ll love it 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Wolt Ads is constantly expanding and evolving, check out how we help businesses grow and what opportunities lie ahead! https://explore.wolt.com/en/fin/wolt-ads Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Birkirkara, Malta; Limassol, Cyprus; Nicosia, Cyprus About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt Market is Wolt’s own chain of dark stores, designed to deliver exceptional convenience and a world-class customer experience through fast and reliable grocery delivery. We are looking for an experienced Country Manager to lead and grow the Wolt Market business in Cyprus. As a Country Manager, you will be accountable for the overall performance of Wolt Market in the country, owning the local P&L and driving sustainable growth, profitability, and operational excellence. You will lead the local organization across commercial, operations, and supply chain functions, ensuring strong execution and a consistently high standard of customer experience. Working closely with regional stakeholders, you will set priorities, develop local strategy, and build a high-performing team capable of delivering scalable and sustainable business results. Key tasks and responsibilities of the role: Own full country or cluster PnL, including revenue growth, margin development, cost control, and overall profitability. Define and drive the commercial strategy for the market, including assortment, pricing, promotions, and supplier partnerships. Lead and develop local Category, Content and Commercial Finance Operations teams, ensuring strong ownership, capability building, and performance discipline. Ensure healthy order economics by balancing growth initiatives with operational and financial efficiency. Drive structured performance management by defining KPIs, reviewing results, and ensuring corrective actions are implemented when needed. Partner closely with Regional Operations and Supply Chain counterparts to ensure operational capacity, availability, and service levels support commercial plans. Translate regional and global initiatives into clear local action plans, ensuring timely and high quality execution. Identify growth opportunities within the market and develop business plans to capture them. Ensure strong cross functional collaboration in the market and act as the integrator across commercial, operations, and supply chain. Represent the market in regional planning forums and contribute insights to regional and global strategy discussions. Ensure compliance with local regulations, health and safety standards, and company policies. Strengthen reporting frameworks and performance transparency to enable data driven decision making. Qualifications for the role: Strong experience in general management, commercial leadership, or market leadership roles with proven PnL ownership. Extensive experience in retail, grocery, e-commerce, or other multi site operating environments. Strong commercial acumen and negotiation experience with suppliers and external partners. Proven leadership experience, including building and developing high performing teams. Strong analytical skills and ability to translate data into actionable decisions. Experience operating in a matrix organization and collaborating across multiple functional stakeholders. Ability to think strategically while maintaining strong operational focus and attention to detail. Excellent communication and stakeholder management skills. Excellent skills in G Suite or MS Office, especially Excel. Full professional proficiency in English. Compensation: For candidates based in Malta, the total target compensation for this role is €6020 – €7525 gross per month. The successful candidate's starting compensation will be determined based on several job-related factors, including skills, experience, qualifications, work location, and market conditions. In addition to cash compensation, eligible employees may participate in the company's equity program. The annual equity grant for this role is expected to be valued between USD 52,300 and USD 65,300 , subject to applicable plan terms and eligibility requirements. Equity awards are granted as part of a four-year vesting program . Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Athens, Greece About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world-leading customer experience. People across Greece can order their groceries and have them delivered to their doorstep at lightspeed. As a Wolt Market Area Manager you have ownership of supporting a team of 6-8 Store Managers and Store Team Leads and together running a world-class grocery delivery operation. You are leading everything related to how operations take place and are responsible for finding and setting up targets, optimizing store layout, improving picking and packing costs, ensuring a great user experience and providing leadership to a team of store leaders and grocery associates. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your operation. In this role, you’ll get a lot of help and support on the way, but are also expected to be an amazing independent manager with an exceptional ability to execute every single day. What you’ll be doing Responsible for the end to end store operations, from fulfillment to delivery in a group of our stores. Focus on the continuous improvement of our operations. Key focus areas include: safety, quality, customer experience, and productivity. Maintaining an ambitious and motivated team is one of your main responsibilities, while you also hire and train new store leaders. Provide day to day leadership and guidance to store leaders and associates to optimize store operations and guarantee operational excellence. Drive the creation of shift schedules, quality initiatives, process change initiatives, and other change initiatives to support and enable store leaders to meet and exceed business targets. Review the demand forecasts and determine your productivity requirements to meet the overall store/country objectives. Develop optimal store operations in your country together with the Operations Manager and other members of your team. Examples of your areas of responsibility could be workforce management, people compliance, collaboration with inventory and commercial teams, product initiatives and feedback. Our humble expectations Operations management experience in retail, distribution or platform economy environments. Great analytical skills. Excel skills are a strong recommendation. Experience of leading teams in stores or in a similar field. Full professional proficiency in English and Greek. Ability to think and act fast operationally with an eye for detail. A hands-on, proactive, practical, pragmatic attitude with resiliency for changes. Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! You will fit into a truly diverse team across 32 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda. We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page and send your application in English. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Almaty, Kazakhstan About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we make cities better by connecting customers, merchants, and courier partners through our platform. We are looking for a Support Manager to lead Team Leads, drive performance, and help scale support operations with a strong focus on service quality and continuous improvement. What you’ll be doing Work together with the Head of Support and take full ownership of the experience and satisfaction of the customers and partners Contribute to strategic initiatives and their execution in order to constantly improve the service proposition Guide and coach the team in order to improve the associate’s performance, personal development and happiness Implement new work procedures and features and encourage feedback around these Analyze and optimize customer and partner touchpoints and look for patterns in incoming requests and workforce management to then put them into actions and improvements. Collaborate closely with other teams to meet the needs of the customers and improve overall level of service. Day-to-day in this role you’ll: Lead, coach, and develop a team of Team Leads to ensure high performance and engagement. Drive operational KPIs, including quality, productivity, customer satisfaction, and service levels. Analyze performance data and identify opportunities for improvement. Partner with cross-functional stakeholders to solve operational challenges and improve the customer experience. Lead process improvement, automation, and AI adoption initiatives within Support. Support workforce planning, performance management, and team growth. Foster a culture of accountability, continuous learning, and operational excellence. Our humble expectations You can formulate yourself very well, both verbally as well as in written form in English and Kazakh or Russian You are customer obsessed and have experience in Customer Support or Customer Service. You have relevant experience in leading a team. You enjoy working together and leading a growing team, and making sure your colleagues always understand the purpose of what they do and what defines a great performance. Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously, and effortlessly determine which to prioritise. You are able to translate data into actions and make the rest of the core team understand how Customer Support is progressing, so you need to have good Excel skills. You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment. You have strong presentational skills and proficiency in Office tools What we offer A unique opportunity to lead and develop support leaders in one of Europe’s fastest-growing technology companies. High ownership and visibility, with the ability to directly influence team performance and customer experience. The chance to drive operational excellence, process improvements, and AI adoption at scale. A collaborative, low-hierarchy culture where your ideas and initiatives can make a real impact. Opportunities for professional growth, leadership development, and internal career progression. Competitive compensation, benefits, and the flexibility of working in a fast-paced, international environment. Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! 💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Kragujevac, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as a Serbian-Speaking Support Associate ⭐ We are looking for full-time Support Associates to join our Support team in Kragujevac ! 💙 What you'll be doing: Supporting our customers, courier partners and venues via live chat and phone Ensuring that the delivery operations run smoothly Developing our support function together with the support team as well as other teams within Wolt 🤓 Our humble expectations: You have great communication skills with a personal touch, and a customer -obsessed and team -oriented mindset You are comfortable working hybrid (coming to the office) several days per week You can work in shifts in mornings, evenings and weekends - our support is open seven days a week You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment You are fluent in Serbian language and you have professional working proficiency in English 🎁 What’s in it for you: Private Health insurance - for all employees 25+ days of vacation - per year Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account . Employee assistance program 🚀 Next steps: If you are excited about working in a high- growth environment, taking ownership, and being part of an extremely ambitious team , then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Belgrade - Savski Venac, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as an English speaking Support Associate ⭐ 💙 What you’ll be doing: As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting. 🌟 Day-to-day in this role, you’ll: Handle customer, courier, and merchant inquiries through live chat, phone, and email support Resolve escalations, operational issues, and time-sensitive cases quickly and professionally Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines Use multiple tools at the same time, including support platforms, communication channels, knowledge bases, and operational tools Stay up to date with new processes, market changes, training materials, and internal updates 📝 Your profile: Excellent communication skills and plenty of patience Persistence, kindness, and empathy help you find the best solution for everyone involved Great attention to detail and strong focus You’re not intimidated by complex tasks that require quick thinking and good organization You handle stressful situations, you multitask, and you can handle multiple incoming interactions with ease Making fast decisions in challenging moments is one of your strengths You understand the importance of great customer experience You’re fluent in both Serbian and English (C1) You have at least a high school diploma You are willing to work in shifts, and on weekends, holidays, we operate 24/7 You’re comfortable with new apps and systems , and adapt quickly to changes Any previous work experience is welcome, especially in a similar role - but it’s not a requirement! We’ll teach you everything you need to know. 🎁 What’s in it for you: Fully remote work Starting salary: 52500 RSD gross + 50% extra pay for weekends, 110% holidays, and 26% night hours (22-06 hours) 5-day work week At least 25 days of paid vacation , with a possibility for additional paid days off Private Health Insurance 15% cashback on your Wolt orders Access to the FitPass program 2-3-week structured onboarding program Structured mentoring from our Team Leads Training sessions, workshops, and learning opportunities to enhance your skills A clear career development path , your growth as a Support Associate is our priority! With our support, you’ll have opportunities to grow and build your career within the company Wolt-wide training programs Employee Assistance Program for you and your immediate family A friendly, tolerant, and inclusive work environment All necessary equipment for your work (laptop, monitor, headset) ⏱️ Working hours: Wolt Customer Support operates 7 days a week, 365 days a year, 24/7. You’ll be working in the morning, afternoon shifts or night shifts, including weekends and holidays, depending on business and organizational needs. 💻 Technical requirements: A strong and reliable internet connection and a suitable remote working environment without distractions This is a fully remote position, but all work must be performed from Serbia only Candidates must also be available to fully participate in the training and onboarding process 🚀 Next steps: What to expect from onboarding: Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2-3 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor. We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Tbilisi, Georgia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced Grocery Associate, or do you have valuable experience in another grocery store? Do you have the ability to lead a team and inspire a high-quality standard of service? If this sounds like you, then we’d love to chat! 🤩 We’re looking for a Shift Lead to lead our Grocery team in our Wolt Markets in Tbilisi ! It's a full-time job: 5 working days 8 working hours What you’ll be doing Ensuring efficient operations and being the go-to person when the Store Manager isn’t present at the store. Solving issues in which the team needs help. Monitoring and managing workload, efficiency, office duties and well-being. Collecting and forwarding feedback. Proactively participating in developing store operations. Our humble expectations You have experience in working as a Grocery Associate in grocery stores/retail. You have experience in leading a team (in a similar industry). You are proactive, service-minded and a fast learner and have the ability to multitask. You are able to work at least (40 hrs/week) flexibly in all shifts during the day, evenings and weekends - our Wolt Market is open 24/7. You are fluent in Georgian language and preferable if you have professional working proficiency in English. What you'll get by joining us Medical insurance 24 days of working days vacation Wolt credits cashback benefit Sport discounts Wolt-wide training programs Maternity leave If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Kragujevac, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as a Serbian-Speaking Support Associate ⭐ We are looking for full-time Support Associates to join our Support team in Kragujevac ! 💙 What you'll be doing: Supporting our customers, courier partners and venues via live chat and phone Ensuring that the delivery operations run smoothly Developing our support function together with the support team as well as other teams within Wolt 🤓 Our humble expectations: You have great communication skills with a personal touch, and a customer -obsessed and team -oriented mindset You are comfortable working hybrid (coming to the office) several days per week You can work in shifts in mornings, evenings and weekends - our support is open seven days a week You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment You are fluent in Serbian language and you have professional working proficiency in English 🎁 What’s in it for you: Private Health insurance - for all employees 25+ days of vacation - per year Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account . Employee assistance program 🚀 Next steps: If you are excited about working in a high- growth environment, taking ownership, and being part of an extremely ambitious team , then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Belgrade, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as a Serbian-Speaking Support Associate ⭐ We are looking for full-time Support Associates to join our Support team in Belgrade ! 💙 What you'll be doing: Supporting our customers, courier partners and venues via live chat and phone Ensuring that the delivery operations run smoothly Developing our support function together with the support team as well as other teams within Wolt 🤓 Our humble expectations: You have great communication skills with a personal touch, and a customer -obsessed and team -oriented mindset You are comfortable working hybrid (coming to the office) several days per week You can work in shifts in mornings, evenings and weekends - our support is open seven days a week You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment You are fluent in Serbian language and you have professional working proficiency in English 🎁 What’s in it for you: Private Health insurance - for all employees 25+ days of vacation - per year Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account . Employee assistance program 🚀 Next steps: If you are excited about working in a high- growth environment, taking ownership, and being part of an extremely ambitious team , then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Remote; Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as an English-Speaking Support Associate ⭐ We're on the lookout for full-time (40 hrs/week) Support Associates who speak English fluently to join our amazing Support team and be a part of our Shared Service Center, supporting multiple Wolt countries worldwide. 💙 What you’ll be doing: As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting. 🌟 Day-to-day in this role, you’ll: Handle customer, courier, and merchant inquiries through live chat, phone, and email support Resolve escalations, operational issues, and time-sensitive cases quickly and professionally Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines Use multiple tools at the same time, including support platforms, communication channels, knowledge bases, and operational tools Stay up to date with new processes, market changes, training materials, and internal updates 📝 Your profile: Excellent communication skills and plenty of patience Persistence, kindness, and empathy help you find the best solution for everyone involved Great attention to detail and strong focus You’re not intimidated by complex tasks that require quick thinking and good organization You handle stressful situations, you multitask, and you can handle multiple incoming interactions with ease Making fast decisions in challenging moments is one of your strengths You understand the importance of great customer experience You’re fluent in both Serbian and English (C1) You have at least a high school diploma You are willing to work in shifts, and on weekends, holidays, we operate 24/7 You’re comfortable with new apps and systems , and adapt quickly to changes Any previous work experience is welcome, especially in a similar role - but it’s not a requirement! We’ll teach you everything you need to know. 🎁 What’s in it for you: Fully remote work Starting salary: 105000 RSD gross + 50% extra pay for weekends, 110% holidays, and 26% night hours (22-06 hours) 5-day work week 60 minutes of paid break time - You will receive the legally required 30-minute paid break, plus an additional 30 minutes of paid break provided by us as an employee benefit At least 25 days of paid vacation , with a possibility for additional paid days off Private Health Insurance 15% cashback on your Wolt orders Access to the FitPass program 2-week structured onboarding program Structured mentoring from our Team Leads Training sessions, workshops, and learning opportunities to enhance your skills A clear career development path , your growth as a Support Associate is our priority! With our support, you’ll have opportunities to grow and build your career within the company Wolt-wide training programs Employee Assistance Program for you and your immediate family A friendly, tolerant, and inclusive work environment All necessary equipment for your work (laptop, monitor, headset) ⏱️ Working hours: Wolt Customer Support operates 7 days a week, 365 days a year, 24/7. You’ll be working in 8-hour morning, afternoon shifts or night shifts, including weekends and holidays, depending on business and organizational needs. 💻 T echnical requirements: A strong and reliable internet connection and a suitable remote working environment without distractions This is a fully remote position, but all work must be performed from Serbia only Candidates must also be available to fully participate in the training and onboarding process 🚀 Next steps: What to expect from onboarding: Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor. We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Belgrade, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as a Serbian-Speaking Support Associate ⭐ We are looking for part-time Support Associates to join our Support team in Belgrade ! 💙 What you'll be doing: Supporting our customers, courier partners and venues via live chat and phone Ensuring that the delivery operations run smoothly Developing our support function together with the support team as well as other teams within Wolt 🤓 Our humble expectations: You have great communication skills with a personal touch, and a customer -obsessed and team -oriented mindset You are comfortable working hybrid (coming to the office) several days per week You can work in shifts in mornings, evenings and weekends - our support is open seven days a week You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment You are fluent in Serbian language and you have professional working proficiency in English 🎁 What’s in it for you: Private Health insurance - for all employees 25+ days of vacation - per year Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account . Employee assistance program 🚀 Next steps: If you are excited about working in a high- growth environment, taking ownership, and being part of an extremely ambitious team , then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Japan Workplace: remote Contract type: Freelance Language: Japanese (Japan) Estimated volume: 8 - 10 hours Start date: The project runs on a weekly basis.    We are looking for qualified raters to support a project focused on evaluating personalized search and location recommendations. This role involves rating the relevance and usefulness of suggested places based on personalized results and defined project guidelines.   𝗜𝗳 𝘆𝗼𝘂’𝗿𝗲 𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝘄𝗵𝗼: ✅Notices when recommendations actually make sense 🧠Thinks critically about usefulness, intent, and context 🖥️Cares about accuracy in digital experiences   This project is built for you.   What you will do: Review search queries with results personalized based on your activity history Evaluate suggested places (e.g., restaurants or locations) related to places you’ve previously visited Rate whether the suggested places are relevant and useful Follow project guidelines and complete tasks accurately Requirements: To be located and have the right to work in Japan. An existing, actively used Gmail account with prior usage history on Google Maps. Participation is limited to maximum three project rounds. Please note that the task request will be dynamic and we will be providing you with a heads-up as soon as possible once there is a project round available for you. Please note: This project requires opt-in, consent-based access to limited elements of your activity history. A consent form will be provided for you to review and sign before participation. Please note that the consent form and its terms may be subject to change as project requirements evolve. A desktop or laptop computer is required to complete the application and onboarding process. Mobile devices are not supported.

Location: Ramat Gan, Israel About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt we partner closely with the world’s leading CPG companies and their respective media agencies. We are looking for a Senior Enterprise Ads - Retail Media specialist to work with our brand partners & provide massive value to our customer base through the brands they love. This is a high-impact, Individual Contributor role that will contribute to building profitable business models touching all of Wolt’s sales channels.  This role requires cross-functional collaboration across the business; you will need to be able to work with our local team and our global ads operations team. Success will come from the ability to leverage our (huge) database to execute commercial initiatives, conduct long-term joint business planning, and provide world-class service to the world’s largest consumer brands. What you’ll be doing Ad + Promo Sales:  CPG partners create significant value to our joint customer bases via Ads + Promos. Our product is developing new features every day which you will be in charge of commercializing Joint Business Strategy and Planning: We create win-win-win models which bring significant benefits to our CPG partners, Wolt, and our end-customers. Our industry is moving fast and changing by the minute; you will have to be creative and figure out how we can all win together, both today and tomorrow. Plan Execution: Our team likes to get its hands dirty. You’ll work closely with local teams and our global ads operations teams to ensure that the details of operational plans are being executed, from ensuring a supply chain is providing the right amount of availability on our shelves to triple-checking marketing campaign flows. Market Insight & Data-Driven Analysis:  We have industry-leading first-party data on billions of transactions, stored on Snowflake databases accessed via Looker. Leverage market knowledge and data analytics to create actionable dashboards, KPIs, and insights for our business partners. Our humble expectations Relevant Experience: 4+ years of experience in enterprise sales roles. Proven ability to create incremental value for partners in a self-driven manner. Experience working in media agencies or within the digital advertising ecosystem is highly valued. Industry Knowledge: Strong understanding of digital platforms, advertising, e-commerce, or marketplace environments. Familiarity with CPG is a plus, but not required. Experience in the Ads industry is a major advantage. Presentation & Communication Skills : Proven ability to create compelling presentations and deliver them effectively to C-level executives, combined with excellent communication skills. Analytical Skills : Advanced ability to leverage data to uncover trends, generate insights, and inform strategic decision-making. Proficiency in analyzing complex datasets, developing actionable business recommendations, and presenting findings in clear, impactful formats is essential. Expertise in Excel and crafting data-driven presentations is required. Attitude: Ownership and Entrepreneurial Mindset – Take full ownership of your work and excel in a fast-paced, dynamic environment. We value individuals with an entrepreneurial spirit who are adaptable, resourceful, and proactive in driving growth and delivering results. Languages Proficiency: Fluent in Hebrew and English Other: Eligible to work in the country where the job is posted and willing to travel when necessary. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Almaty, Kazakhstan About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. With outstanding customer care, our Support teams are the glue that keeps the Wolt marketplace running smoothly. We ensure seamless interactions between customers, merchant partners, and courier partners every single day. As a Support Team Lead, you’ll take ownership of our local support operations, lead by example, and empower your team to deliver consistently high-quality service. You’ll play a key role in driving performance, developing people, and continuously improving how we support our partners across the country. What you’ll be doing Lead, motivate, and develop a high-performing support team through coaching, encouragement, and empowerment Create a customer-obsessed culture by leading by example Own your team’s performance, including KPIs, productivity, and service quality Set clear performance goals and provide regular, constructive feedback Manage daily operational needs such as shift planning and scheduling Lead shifts when needed, supporting representatives and shift leaders to ensure smooth and effective operations Collaborate closely with other teams to continuously improve the overall support experience Communicate effectively with all customer groups (customers, courier partners, and merchants), adapting tone and approach as needed Actively contribute as a member of the group leadership team, supporting decision-making and team success Take ownership of support-related projects and approach them with creativity and a continuous improvement mindset Our humble expectations Strong background in customer service, with a solid understanding of metrics such as SAT/CSAT, SLA, and ticket handling time Proven experience leading and managing a customer service or support team Experience setting performance goals and delivering regular performance feedback Ability to work full-time from the office, Monday–Friday, 09:00–18:00 Good working proficiency in Kazakh, Russian, and English At least 1 year of experience at Wolt or experience as a Shift Lead Next steps If you’re excited about working in a fast-growing environment, taking ownership, and being part of an ambitious and supportive team, we’d love to hear from you. Applications are reviewed on an ongoing basis, so don’t wait — apply today and remember to attach your CV. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Budapest, Hungary About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you detail-oriented and enjoy working with data? Do you like solving problems and collaborating across teams? If so, we’d love to hear from you! Role background Our Merchant Services and Compliance Operations teams ensure Wolt meets regulatory requirements across all markets. As part of this, we’re strengthening our KYC/KYB processes to support scalable and compliant operations. As a Merchant Compliance Administrator, you’ll review merchant information and make sure everything is accurate, complete, and compliant. This role is based in Budapest, Hungary, and works closely with our in-market teams. We offer flexibility - the position is available full time, part-time (20 or 30 hours per week) and is also suitable for students, with a minimum commitment of 20 working hours per week. What you’ll be doing Review and validate merchant-submitted KYC/KYB documents (e.g. ID, business details) Check for accuracy and completeness based on internal guidelines Flag missing or incorrect information for follow-up Use internal tools to manage and track tasks Support quality checks and maintain high data accuracy Collaborate with Operations, Compliance, and Product teams Our humble expectations 1+ year of experience in operations, admin, compliance, data validation, or similar Strong attention to detail and ability to work with structured data Comfortable handling sensitive information Able to follow processes and work accurately at scale Experience with tools such as Google Workspace or similar Good organizational and time management skills Clear communication and collaboration skills Fluent in English (additional languages are a plus) You have the right to work in Hungary Nice to have: basic understanding of legal or business documents What we offer 🌍 Independent work in a dynamic, international team 💳 SZÉP-card* 🏥 Private health insurance* 🏋️ All You Can Move card (self-financed)* 💙 Employee Assistance Programme - therapy and wellbeing* % Discount on your Wolt orders* 👶 Extended parental leave for fathers: 16 weeks total* 💻 Modern work equipment 🫶 Volunteer day 🍿 Snacks & drinks in the office 🎓 Please note: Student contracts work a bit differently, benefits marked with * are available only to non-student employees If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Athens, Greece; Limassol, Cyprus About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Role background Responsible for the Workplace Experience and Operations for a geographical region spanning 10 countries, our Workplace Managers combine People, Technology, and Space across Office and Serviced Office locations to create an exceptional workplace experience for our Employees, Visitors, Contractors and Courier Partners. Regional Workplace Managers support their direct reports (in country workplace managers) to perform at their best, providing guidance and oversight to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency; whilst ensuring that our office ‘hubs’ are properly set up for collaboration and focus as well as our smaller satellite locations without onsite staff appropriately situated, supported and well-equipped. What you’ll be doing Lead a regional team of Workplace Managers & Workplace Coordinators in ensuring our workplace experience supports Wolt’s mission & values and team objectives are met. Setup and onboard new offices as Wolt expands in your region. Partner with business leads, local and global teams to ensure effective communication with landlords, internal and external stakeholders so that office projects in your region can be delivered on time and in accordance with both Wolt’s global standards and any local requirements. Ensure all sites within the regional portfolio are managed and maintained to a high standard and in compliance with local and global policies and guidelines. Build department policies and procedures in conjunction with Wolt’s Global Workplace and Facilities manager, complying with International Health and Safety Standards. Partner with South region teams such as Physical Security and Safety, Sustainability and People to provide office specific program roll outs for initiatives such as Health and Safety, Sustainability and DEI, Internal Events and Community. Partner with Integrated Facilities Management Vendors to ensure safe and compliant workspaces and that service level agreements are met. Conduct formal site condition inspections and work closely with responsible parties to ensure any deficiencies identified are resolved. Create and own the development of annual Opex budgets for your region, tracking and reporting on financial variance and operations expenses management. Our Humble Expectations 8+ years previous experience, including regional-role experience, in Workplace or Facilities Management in a global organization within a fast-paced and high growth environment Bachelors or equivalent years of experience. Industry body qualifications  (IWFM, CFM or similar) are a bonus. Excellent organizational skills and attention to detail Strong leadership capabilities, proven experience to motivate and lead a team Excellent communication and interpersonal skills, and the ability to work with internal and external stakeholders A demonstrated ability to work collaboratively across departments and levels within a complex organization. Ability and willingness to travel in order to properly support all locations in-Region (especially during office relocations and openings) Excellent written and verbal communication skills in English. Ability to work autonomously in a fast-moving environment, strong relationship building and stakeholder management skills, and a true growth mindset to consistently learn and develop skills. Comfortable collaborating remotely and dynamically using digital tools such as GSuite, Slack and Zoom. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .