Задачи:
— разработка пошагового плана запуска сайта (этапы, сроки, зависимости, риски)
— создание концепта и проектной документации (ТЗ, структура, сценарии использования, метрики успеха)
— расчёт прогнозного трафика и ключевых показателей эффективности на этапе запуска и масштабирования
— поиск подрядчиков и специалистов, проведение отбора, постановка задач, контроль сроков и качества
— координация с маркетингом, контент‑командой и смежными подразделениями
— ведение прогресса и артефактов проекта в Notion / Google Docs (задачи, статусы, комментарии, версии документов)
— выполнение оперативных управленческих задач от руководителя (внедрение новых процессов, срочные согласования, подготовка справок/сводных по проекту, презентации для стейкхолдеров)
— решение точечных организационных вопросов, влияющих на сроки и бюджет проекта (переговоры, фиксация договорённостей, контроль исполнения)
— работа с приоритетами: быстрое переключение на срочные поручения без потери контроля над ключевыми вехами проекта
Требования:
— опыт управления digital‑проектами от 2 лет с реализованными кейсами под ключ
— умение писать ТЗ, составлять планы, считать трафик и прогнозировать нагрузку
— грамотность, уверенность в себе, инициативность, умение аргументированно предлагать решения
— готовность брать ответственность за сроки, бюджет и качество, а также оперативно выполнять поручения руководителя
Условия:
— занятость full time на этапе запуска
— оплата 80 руб. в месяц на старте
— перевод на full‑time после запуска проекта
— работа полностью удалённая
— прозрачная система приоритетов и регулярная синхронизация с руководителем
Требования:
— Опыт работы с CRM-системами (предпочтительно);
— Владение Excel и Google Docs;
— Знание польского и русского языков;
— Инициативность;
— Внимательность к деталям.
Задачи:
— Администрирование CRM-системы;
— Управление и поддержание базы клиентов;
— Координация работы менеджеров (отслеживание статистики по их деятельности, звонкам и комментариям);
— Координация потока уведомлений между менеджерами;
— Анализ информации о клиентах компании в Excel и Google Docs;
— Подготовка отчетов о работе менеджеров и взаимодействии с клиентами.
Условия:
— Рабочий график: с 10:00 до 19:00;
— Внутреннее обучение;
— Работа в офисе в Лимассоле;
— Зарплата: 2000 евро + бонусы;
— Визовая поддержка не предоставляется.
Location: Santa Monica, California
Workplace: hybrid
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role:
Lyra is seeking an enthusiastic, highly organized, and seasoned Executive Assistant to support our new Chief People Officer (CPO) and other Executives while overseeing operations for our Santa Monica office space. In this dual-impact role, you will serve as a strategic partner and extension of the C-Suite, managing seamless day-to-day operations, executive communications, and high-priority People team initiatives. Additionally, you will serve as the heartbeat of our Santa Monica office, a strong ambassador of our company and local culture, office management, and spatial and event logistics.
Your warm, approachable style, high emotional intelligence, and commitment to discretion and confidentiality will be integral to supporting our executive leadership and cultivating an engaging workplace culture.
Responsibilities
Executive Support (CPO and other Executives as needed)
Manage complex calendar scheduling, travel logistics, and day-to-day priorities for the Chief People Officer and other Executives.
Handle sensitive, confidential HR, personnel, and organizational planning data with complete discretion.
Screen, prioritize, and manage incoming executive correspondence, ensuring timely follow-ups and seamless communication flow.
Draft, edit, and proof executive communications, presentation decks, and strategic materials for internal leadership and external partners.
Provide support for Board of Directors and Compensation Committee meetings, including compiling materials, taking meeting minutes, and tracking action items.
Facilitate communication and alignment between the CPO, other Executives, and the People/Talent teams, and key internal/external business stakeholders.
Santa Monica Office Management
Oversee day-to-day operations of the Santa Monica office space, ensuring a functional, clean, welcoming, and productive work environment.
Act as the primary on-site point of contact for Santa Monica employees, visiting executives, property management, vendors, and guests.
Manage office vendor relationships, facilities logistics, physical access/security badges, office supplies, catering, and mail/deliveries.
Plan and execute local Santa Monica culture initiatives, team-building activities, holiday events, and hybrid/onsite meeting logistics.
Maintain office budget tracking, expense reporting, and vendor invoicing.
Qualifications
8+ years of experience supporting C-Suite executives; direct experience supporting a CPO, CHRO, or CEO preferred.
Proven experience managing physical office space operations and facilities logistics.
Background in a fast-paced, growth-stage, or public company environment.
Deep experience handling sensitive and confidential HR/personnel information with absolute discretion.
Exceptional written and verbal communication skills with high attention to detail.
Kind, warm, positive, and proactive demeanor with a strong customer-service mindset.
High adaptability to changing priorities in a dynamic, hybrid work setup.
Advanced proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets, Slides), Slack, and modern workplace tools.
Ability to be on-site at the Santa Monica office on a hybrid/regular schedule as required by office operations, CPO, and other Executives presence.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Executive Assistant, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $118,000 to $162,500. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Задачи:
— Оформлять документы (коммерческие предложения, заключения) по готовым шаблонам в Google Docs
— Вести и обновлять таблицы в Google Sheets: подрядчики, клиенты, заявки
— Первично обрабатывать входящие заявки и переписку с клиентами/подрядчиками
— Готовить черновики счетов и договоров по образцам
— Административные задачи: напоминания, систематизация информации, несложная отчётность по цифрам
Требования:
— Уверенное владение Google Docs/Sheets
— Грамотная письменная речь, внимание к деталям
— Самостоятельность — задачи ставятся результатом, а не пошаговой инструкцией
— Готовность выполнить оплачиваемое тестовое задание (30–60 минут)
Будет большим плюсом:
— Понимание темы проектирования или строительства — например, студент профильного вуза (ПГС, архитектура, стройфак)
— Опыт работы с нейросетями (ChatGPT, Claude и т.п.) — ускоряет работу с текстами и документами
Условия:
— Полностью удалённо, гибкий график по задачам
— Оплата почасовая — платите за фактически отработанное время, не переплачиваете за простой
— Испытательный срок — 1 месяц, ставка ниже основной
— Укажите в отклике ваши ожидания по оплате (₽/час) — так сразу видно вилку рынка и можно выбрать оптимальный вариант
— Старт — в ближайшие дни
Location: Worldwide
Location:
EMEA (Remote)
Type:
Internship (Full-time preferred)
Time zone:
CET or within ±3 hours
Duration:
6 months (evaluation after internship for potential long-term role)
Compensation:
Unpaid internship
About Transparent Hiring
Transparent Hiring is an international relocation and recruitment agency helping IT professionals from around the world build careers in Germany and relocate there with confidence.
We’ve been growing steadily for over five years, combining the flexibility of a startup with the reliability of an experienced international team.
Internship Overview
We are looking for a
HR Assistant Intern
to support our recruiting and candidate consulting activities. You’ll work closely with our recruiters and founders, helping IT specialists find new job opportunities abroad and start careers in Germany.
No prior HR experience is required
— you’ll receive onboarding, training, and continuous feedback. This internship is ideal for someone who is detail-oriented, enjoys communication, and wants to build a career in
HR, recruiting, or international talent consulting
.
At the end of the internship, we’ll run a performance and fit evaluation and, if it’s a strong match, explore the possibility of transitioning into a
long-term role
(depending on performance and business needs).
Key Responsibilities
Search and apply for IT job vacancies on job boards and professional platforms
Assist in creating and editing CVs and cover letters for clients
Send outreach messages to potential employers on behalf of clients
Prepare simple progress reports on client job applications
Conduct basic research on companies and job openings based on client criteria
Collaborate with recruiters to ensure a smooth candidate experience
Please read the requirements carefully before applying. Applications that do not meet the requirements will not be considered.
What We’re Looking For
Fluency in English (C1)
Excellent written and verbal communication skills
Strong attention to detail and solid research habits
Basic understanding of the IT landscape (e.g., you know Java vs. JavaScript)
Comfortable working with job boards and Google Docs
Eagerness to learn new tools and processes
Would
Be a Plus
Any exposure to HR, recruiting, account management, customer support, or career consulting
Experience with outreach/messages, scheduling, or structured admin work
What We Offer
Full training and mentorship — no HR background required
Clear tasks, templates, and feedback to help you grow fast
Flexible working hours and a 100% remote setup (within EMEA)
Supportive, friendly, international team environment
Direct collaboration with company founders and senior recruiters
Evaluation after the internship for a potential transition into a
long-term role
How to Apply
Send us your
CV
and a short note about:
why you’re interested in the internship, and
what kind of HR/recruiting skills you’d like to develop.
If you’re proactive, organized, and motivated to help others build international careers — we’d love to hear from you.
Требования:
— Опыт работы с CRM-системами (желательно);
— Владение Excel и Google Docs;
— Знание польского и русского языков;
— Инициативность;
— Внимательность к деталям.
Обязанности:
— Администрирование CRM-системы;
— Управление и поддержание базы клиентов;
— Координация работы менеджеров (отслеживание статистики по их деятельности, звонкам и комментариям);
— Координация потока уведомлений между менеджерами;
— Анализ информации о клиентах компании в Excel и Google Docs;
— Подготовка отчетов по работе менеджеров и взаимодействию с клиентами.
Условия:
— График работы: 10:00–19:00;
— Внутреннее обучение;
— Работа в молодой команде;
— Комфортный офис в Лимассоле;
— Зарплата: 2000 евро + бонусы;
— Визовая поддержка не предоставляется.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Fast Track Onboarding Specialist (L2).
About the job
Twilio is seeking a Fast Track Operations Specialist to join the team that runs Twilio’s personalized onboarding team globally. This role will work directly with customers to help them onboard A2P their A2P numbers with 1:1 customer engagement. Fast Track Onboarding Specialists are the personalized onboarding experts under the A2P onboarding org. The Fast Track onboarding team is a key part of Twilio’s Super Network, whose mission is to provide strategic customers with solutions to assist them with SLA driven go to market times solutions.
Responsibilities
In this role, you’ll:
Provide personalized onboarding support for customers who sign up for our Fast Track Packages.
Help Fast Track customers solve existing onboarding issues through engagement that meets their onboarding demands.
Able to provide compliance guidance for all A2P products.
Manage Onboarding SLAs and credit utilization for each product
Partner with operations teams to scale onboarding volumes per assigned customer
Join weekly calls with customers to report metrics and review any open items or additional onboarding needs
Wear the Customer Shoes: Provide onboarding support for common customer inquiries through slack in addition to Service now; to ensure customers have an excellent experience with Twilio.
Draw the Owl: Assess the nature of product or service issues and resolve basic level problems
Ruthlessly Prioritize: Log customer interactions and tag/categorize issues accordingly.
Be Bold: Diagnose trends and report findings to our product team to ensure product related issues are resolved
Be an Owner: Partner with the account team to proactively address issues and advise on any industry changes that could impact customer onboarding experience.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Ability to work in rotational shifts 8:00am to 5pm Bogota time
Able to manage daily caseload and respond within SLAs
A2P compliance experience
Experience Required: 2 plus Years specializing in at least one a2p products
Previous experience working directly with clients
Ability to prioritize tasks and effectively project manage
Ready to take own up to 12 customer accounts
You’re empathetic and customer centric to the core.
You’re a clear verbal and written communicator.
You’re introspective and committed to continuous self-improvement.
You’re capable of working independently but also energized from working within a team and cross-functionally to achieve the company's goals.
You’re able to complete tasks in core areas within SLAs.
Desired:
Familiarity with Google workspace(Google docs, Google sheets, Gemini)
Familiarity with reporting tools
Prior experience implementing a2p phone number types
Understand general CTIA guidelines and some international regulatory requirements
Able to effectively prioritize tasks and multi-task
Comfortable owning and leading calls
Experience handling tasks within a desired SLA
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Worldwide
You don't need to type all the information in the application form,
upload your resume first
and see the magic!
If you are interested in the job, click APPLY TO POSITION.
**************************************************************
JOB POSTING DETAILS
REQUIRED SERVICE:
Amazon PPC VA
REQUESTED EXPERIENCE TIER LEVEL:
Any
MIN. HOURS/WEEK:
10–40 hours/week (Part-Time to Full-Time, client-dependent)
SHIFT TIME ZONE:
Flexible
SHIFT HOURS:
Flexible
SHIFT DAYS:
Monday to Friday
NUMBER OF VAs:
Pooling (Ongoing)
GENDER PREFERENCE:
None
LANGUAGES SPOKEN/PREFERENCE:
English (strong written and verbal communication required)
ACCENT PREFERENCE:
Level A-B (native or near-native accent preferred)
REGION PREFERENCE:
Any
CLIENT INDUSTRY:
Amazon FBA, E-commerce, Consumer Products, Private Label Brands
OVERVIEW
We are actively pooling
Amazon PPC Virtual Assistants
to support Amazon sellers, agencies, aggregators, and eCommerce brands across a wide range of product categories.
Amazon PPC VAs play a critical role in helping brands improve product visibility, increase sales, and maintain profitable advertising performance. This role focuses on the operational and analytical side of Amazon advertising, including campaign management, keyword research, bid optimization, reporting, and performance monitoring.
The ideal Amazon PPC VA is
data-driven, detail-oriented, analytical, and comfortable working with advertising metrics and spreadsheets
. While prior Amazon PPC experience is highly desirable, candidates with backgrounds in digital advertising, performance marketing, eCommerce operations, data analysis, or marketing support are also encouraged to apply.
Candidates may support businesses at different stages of growth, from new product launches to established brands seeking ongoing advertising optimization.
KEY RESPONSIBILITIES
Amazon Advertising Campaign Management
Assist with creating, organizing, and maintaining Amazon PPC campaigns
Monitor campaign performance and identify optimization opportunities
Support budget allocation and bid adjustment activities
Help maintain campaign structures based on client goals and strategies
Assist with product launches and advertising setup
Keyword Research & Search Term Analysis
Conduct keyword research using Amazon and third-party tools
Analyze search term reports to identify high-performing opportunities
Assist with keyword harvesting and negative keyword management
Monitor keyword rankings and advertising relevance
Support ongoing keyword expansion initiatives
Performance Monitoring & Reporting
Track key metrics such as ACOS, TACOS, ROAS, CTR, CPC, Conversion Rate, and Sales
Prepare recurring PPC performance reports
Identify trends, anomalies, and potential performance issues
Support data collection and reporting for client reviews
Maintain organized campaign documentation and trackers
Marketplace & Listing Support
Collaborate with teams responsible for product listings and SEO
Identify opportunities to improve ad performance through listing enhancements
Support competitor and market analysis activities
Monitor product and campaign performance during promotions, launches, and seasonal events
Operational & Administrative Support
Maintain campaign spreadsheets, trackers, and SOP documentation
Follow client-specific workflows and optimization processes
Assist with task management and reporting schedules
Maintain organized records of campaigns, keywords, budgets, and performance history
AI & Tool-Assisted Support
Utilize AI tools to assist with reporting, analysis, and workflow efficiency
Learn and adapt to evolving PPC technologies and automation features
Support scalable campaign management processes using approved tools and systems
IDEAL CANDIDATE PROFILE
The ideal Amazon PPC VA:
Is analytical and comfortable working with numbers and performance metrics
Enjoys identifying trends and solving performance-related problems
Has strong attention to detail and organizational skills
Can follow standardized processes while adapting to client-specific strategies
Communicates clearly and professionally
Is proactive in identifying optimization opportunities
Is comfortable working independently and managing recurring tasks
Is tech-savvy and eager to learn evolving advertising tools and systems
Relevant Backgrounds That Translate Well
Amazon PPC Specialist
Amazon Account Manager
Digital Marketing Assistant
Paid Media Assistant
Google Ads Specialist
E-commerce VA
Performance Marketing Coordinator
Data Analyst or Reporting Assistant
Marketing Operations Assistant
QUALIFICATIONS
Experience in Amazon PPC, digital advertising, eCommerce, or marketing support roles
Strong written and verbal English communication skills
Comfortable working with spreadsheets, reports, and data analysis
Basic understanding of digital advertising metrics and performance indicators
Strong organizational and multitasking skills
Ability to follow SOPs and client-specific processes
Prior Amazon Seller Central experience is a plus but not required
Willingness to learn new tools, strategies, and advertising platforms
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Amazon Seller Central (preferred)
Microsoft Excel and Google Sheets
Google Workspace (Docs, Sheets, Drive)
Task/project management tools (ClickUp, Trello, Asana, Monday.com, etc.)
Amazon PPC software (Helium 10, Jungle Scout, Data Dive, Scale Insights, Perpetua, Pacvue, etc. - training/client dependent)
Reporting and analytics tools
AI tools for workflow support and productivity
SUMMARY
We are building an ongoing pool of
Amazon PPC Virtual Assistants
to support Amazon sellers, agencies, and eCommerce brands with advertising operations, campaign management, keyword research, reporting, and optimization.
Candidates will complete a
short internal training
to gain foundational knowledge of Amazon advertising workflows and performance metrics before being considered for active placements.
This role is ideal for candidates who enjoy analytical work, data-driven decision making, and helping businesses improve their advertising performance within the Amazon marketplace.
Successful candidates may be matched with clients seeking part-time or full-time support across a variety of Amazon PPC and eCommerce environments.
Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.
What we offer:
Competitive rates
Weekly payments
Annual rate increase (based on performance)
Paid time off
Paid holidays
Various open roles are available
Free training and upskilling
Constant support and guidance from managers and mentors
Clear schedules and guidelines
A vibrant community always ready to support you
And more!
Требования:
— Знание русского и узбекского языков — обязательно
— Уверенный пользователь компьютера (MS Office, Google Docs и др.)
— Ответственность, аккуратность, внимательность к деталям
— Коммуникабельность и желание развиваться
Время работы:
— с 10:00 до 20:00
Задачи:
— Работа с документами и входящей/исходящей корреспонденцией
— Поддержка административных процессов
— Взаимодействие с кандидатами
— Выполнение поручений руководителя
Условия:
— Стабильная и официальная работа
— Дружный и профессиональный коллектив
— Комфортные условия в современном офисе
— Возможности для роста и развития внутри компании
— Обучение и поддержку на всех этапах
Задачи:
— Анализ ключевых показателей e-commerce и поведения пользователей.
— Анализ воронки продаж и поиск точек роста.
— Работа с GA4 и Google Search Console.
— Анализ эффективности страниц, категорий и функционала сайта.
— Анализ конкурентов и лучших международных e-commerce проектов.
— Формирование, приоритизация и проверка продуктовых и growth-гипотез.
— Развитие UX, customer journey и конверсии сайта.
— Разработка требований к новому функционалу и улучшениям сайта.
— Постановка задач разработчикам, дизайнерам, маркетологам и другим специалистам.
— Контроль реализации задач, сроков и качества результата.
— Анализ результатов после внедрения изменений.
— Работа с CRM и клиентскими данными.
— Развитие и оптимизация внутренних e-commerce процессов.
— Поиск новых инструментов, технологий и возможностей автоматизации.
— Ведение и приоритизация задач в рамках Kanban.
Требования:
— Опыт работы Product Manager / E-commerce Product Manager / Growth Manager / E-commerce Manager или на аналогичной позиции от 2 лет.
— Обязательный практический опыт работы с международным e-commerce.
— Уверенная работа с GA4 и Google Search Console.
— Практический опыт работы с CRO и SEO.
— Опыт работы с CRM-системами.
— Хорошее владение Excel, Google Sheets и Google Docs.
— Понимание основных e-commerce метрик: conversion rate, AOV, revenue, traffic, funnel и других.
— Понимание UX/UI и принципов построения пользовательского пути.
— Понимание принципов работы e-commerce сайтов и базовых процессов web-разработки.
— Умение самостоятельно анализировать проблему, формулировать гипотезы и предлагать решения.
— Умение ставить понятные задачи разработчикам и дизайнерам.
— Опыт работы с системами управления задачами и Kanban.
— Практический опыт использования ChatGPT, Gemini, Cursor и других современных AI-инструментов в работе.
— Английский язык не ниже Intermediate / B1-B2.
— Системность, самостоятельность и внимание к деталям.
Будет преимуществом:
— Опыт A/B-тестирования.
— Опыт автоматизации бизнес-процессов.
— Понимание API и интеграций.
— Опыт работы с BI и системами визуализации данных.
— Понимание performance marketing.
— Опыт работы с premium / luxury e-commerce.
Условия:
— Удалённая работа.
— Полная занятость, график 5/2.
— Работа непосредственно с основателем компании.
— Высокая степень самостоятельности и влияния на развитие продукта.
— Задачи на стыке e-commerce, продукта, маркетинга, аналитики и технологий.
— Возможность профессионального и карьерного роста.
— Стабильная выплата заработной платы два раза в месяц.
Требования:
✓ Знание русского и узбекского языков — обязательно
✓ Уверенный пользователь компьютера (MS Office, Google Docs и др.)
✓ Ответственность, аккуратность, внимательность к деталям
✓ Коммуникабельность и желание развиваться
Время работы:
🕙 с 10:00 до 20:00
Задачи:
✓ Работа с документами и входящей/исходящей корреспонденцией
✓ Поддержка административных процессов
✓ Взаимодействие с кандидатами
✓ Выполнение поручений руководителя
Условия:
✓ Стабильную и официальную работу
✓ Дружный и профессиональный коллектив
✓ Комфортные условия в современном офисе
✓ Возможности для роста и развития внутри компании
✓ Обучение и поддержку на всех этапах
Обязанности:
• Настройка контекстной рекламы (Яндекс Директ, ВК, SEO)
• Постановка ТЗ для рекламных креативов и текстов
• Управление планированием и реализацией стратегии по SEO оптимизации
• Парсинг и сегментация аудиторий
• Выдвижение новых гипотез настройки рекламных объявлений
• Заполнение отчётов
• Управление бюджетом и эффективным распределением его между каналами
• Считать основные метрики в есоm (трафик, CTR%, CR%, ДРР%, CPO, ROi)
• Считать pnI проекта
• Умение работать с пикселем
• Создавать utm-метки
• Работать с сервисом Яндекс.Аудитории
Требования:
• Кейсы в инфобизнесе обязательно
• Кейсы b2b-сегмент с холодным трафиком
• Уверенное владение excel или google doc
• Опыт работы от 1-го года
• Знания основ маркетинга
• Умение работать с большими объемами информации
• Ответственность за результат и самоконтроль
• Аналитический склад ума
Условия:
• Удаленный график работы с частичной занятостью
УдалённоГеография найма не уточнена, офис: Краснокаменск
Обязанности:
• Работа с документами, ведение документооборота компании (договора, счета, акты: контроль своевременного предоставления и организация хранения)
• Работа с электронно-торговыми площадками (научим)
• Дополнительная проверка документов, расчётов
• Поиск, структурирование и аналитика информации
• Участие в регулярном менеджменте компании
• Помощь в планировании и координация расписания встреч и мероприятий, организация совещаний
• Протоколирование совещаний и встреч, распределение задач по их итогам
• Формирование и поддержание актуальности базы знаний компании
• Взаимодействие с бухгалтерией и другими подразделениями
• Работа с ЭДО (научим)
• Составление писем и ведение деловой переписки
• Работа с корреспонденцией (регистрация входящих и исходящих писем, отправка почтой или курьерской службой)
Требования:
• Владеешь современными инструментами (Google Docs, Notion, Trello, ...)
• Умеешь работать с большим объемом информации, самостоятельно систематизировать и организовывать свою работу
• Имеешь опыт ведения документооборота
• Обладаешь грамотной устной и письменной речью, навыками делового общения, опытом в ведении деловой переписки и телефонных переговоров
• Обладаешь навыками: решение нестандартных задач, гибкость, смекалка, широкий кругозор
• Имеешь опыт работы с офисными приложениями: Excel, Word, PowerPoint, Outlook, CRM, Система управления проектами
Условия:
• Молодая и амбициозная компания, где каждый может внести свой вклад
• Энергичный руководитель. Со мной ты будешь получать и прокачивать навыки, участвуя в различных проектах, бизнес процессах, на встречах и переговорах
• Крутой опыт и знакомства. Участвуя в решение различных бизнес-задач, настройке бизнес-процессов, переговорах, ты познакомишься со многими интересными людьми, предпринимателями и бизнесменами, получишь увлекательный и нестандартный опыт
• Возможность для самореализации, финансового и карьерного роста
• Посещение тематических выставок, форумов и других мероприятий
• Удалённая работа
• ЗП, уровень обсуждается индивидуально с успешным кандидатом
• Стремительный личный рост и развитие. Я буду делиться накопленным опытом в менеджменте, в переговорах, в продажах, что гораздо полезнее чем бизнес-образование
• Возможность дополнительных поощрений за высокую результативность
FCSPRO — производитель фиброцементного сайдинга с собственным заводом и 15-летним опытом. Нашими фасадами отделаны тысячи объектов по всей России - от частных домов до жилых комплексов и восстановления исторических зданий. Растущий рынок, понятные клиенты: застройщики, девелоперы, подрядчики и дилеры; ищем в команду сильного менеджера по продажам.
Почему стоит откликнуться?
Среднемесячный доход: от 270 000 руб. (оклад + KPI)
Работа в комфортном современном офисе с парковкой и всем необходимым: г. Санкт-Петербург Лиговский проспект 252 м. Московские ворота
Собственное производство и 15 летний опыт в сфере
Наша продукция продаются в Grand Line, Петрович, Технониколь
ЗП выше чем у конкурентов
Каждый год мы прирастаем на 15-25% по выручке, с нами растут наши менеджеры
Что предстоит делать:
Преимущественно обработка входящих заявок и работа с холодной базой
Квалификация клиента, получение проекта
Коммуникация с производством
Контроль доставки
Мы рады пообщаться с Вами, если у вас есть:
Опыт продаж строительных материалов (фасадные, кровельные)
Развитые навыки работы с ПК (google docs, crm)
Высокий уровень энергии, эмпатии, уверенности и настойчивости
Желание учиться, развиваться, расти в профессиональном плане и доходах
Готовность нести ответственность за свои результаты
Location: Mississippi
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Location:
Mississippi, USA
For this role, we are looking for candidates based in Mississippi, with a preference being for the delta or central Mississippi regions.
About this role
The U.S. Program Associate will support implementation for large-scale cash initiatives in the U.S. As a critical member of GiveDirectly’s U.S. programs team, you will support operations, internal coordination, and team processes. You will often be the project point person for community engagement and customer service. You will be expected to support Managers and Senior Managers across multiple projects, and as a result, you must be excited to work in a fast-paced environment and be comfortable managing multiple workstreams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team. Associates should be able to:
Support multiple projects and workstreams simultaneously (multi-task), especially by driving process (e.g. metric tracking, survey design)
Over time, own whole components of projects, including but not limited to customer service and/or delivering payments
Proactively identify areas for efficiency in projects and team management (e.g. streamlining customer service management)
Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate
Reports to:
US Program Manager
Level
: Associate
Travel Requirement:
This role will require regular travel to Rx Kids sites across Mississippi to support in-person activities related to community outreach and program launch. This travel would require a car, driver’s license, and insurance. In addition, there will be travel to New York or elsewhere in the US for team events 2-3 times per year.
What you’ll do:
This position will primarily support
Rx Kids
, a universal, unconditional cash allowance program targeted at expectant parents and infants. The program is running in over 60 communities across Michigan and Ohio, and it will now be expanding to Mississippi. This role is expected to work closely with our program partners, including Michigan State University and local community partners. Key responsibilities are described below, please note that the percentages are estimates and they vary across different stages per site:
Recipient Experience & Customer Service (55%)
Lead customer service, including directly supporting recipients via an email-based help desk and through phone support, with the potential to oversee additional customer service staff or contractors as the program scales
Coach applicants through the intake process with a focus on applicants who are experiencing significant barriers
Case manage applicant/recipient concerns, adhering to GiveDirectly’s safeguarding and protection policies
Meet periodically with recipients in person to build trust and to identify problems or areas for program or process improvements
Serve as a trusted resource for recipients, responding to their communications in a timely and professional manner
Respond to and resolve one-off recipient issues through communication, data entry, and/or escalation of more serious matters to the appropriate individuals
Lead select operational processes, including conducting verification of applications directly and overseeing other verification staff as the program scales
Support other field ops processes, including payments and follow-up surveys, and execution across various program stages
Direct Program Support (25%)
Support a range of operational and project management duties to ensure GiveDirectly’s U.S. projects are executed with excellence and in line with our values, particularly “recipients first”
Support whole-team knowledge management and process documentation, refreshing protocol and process docs regularly
Work closely with other members of the U.S. team to identify process challenges and propose solutions (e.g. increasing operational efficiency, improving recipient experience)
Become an expert in the various tech systems used to support project execution and excellence
Track and report operational and efficiency metrics
May be responsible for managing other individuals, such as verification support staff
Coordinate with internal and external stakeholders, including with tech partners, research partners, and customer service teams
Community Engagement (20%)
Cultivate and maintain relationships with implementing partners, key community members, and local service organizations
Serve as the local program representative and community liaison for Rx Kids, supporting local partners and educating community members of program policies
Build knowledge of the community we are working in, and support with identifying existing local resources or services relevant for recipients
Organize and attend events, conferences, and similar programs to sensitize communities on program benefits and requirements
Collaborate with communication team members to develop and execute on storytelling plans
Participate in program evaluation and scoping strategies to improve program operations and enhance recipient satisfaction
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Fluency in English is required, proficiency in Spanish, Arabic, or Chinese is a plus
2+ years of work or volunteer experience in a role that required project management and people management/coordination
Exceptional communication, organizational, and time-management skills
Strong customer service instincts, including skilled problem solving, patience, and high emotional intelligence
Ability to manage day-to-day operations and propose & implement process improvements
Ability to quickly learn and become proficient in new technological platforms
Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s
total compensation
package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.
The base salary for this role is $81,000 USD / annually.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Desk allowance and flexible work location
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Venue:
We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility:
Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to
careers@givedirectly.org
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Canada Remote; Argentina Remote
Workplace: Remote
ABOUT THE TEAM
Teams do their best work when they’re aligned, and alignment depends on shared context. Today, the context that matters most to a team is scattered across a dozen tools: tickets in Jira and Linear, specs in Confluence and Google Docs, decisions buried in meeting notes, threads in Slack and Teams. Every new conversation starts with someone hunting it down.
We’re changing that. The Integrated Workflows team is building the layer that brings a team’s real working context into Mural, so people (and the AI working alongside them) can align on shared knowledge and design the workflows they need. When this works, a person opens a canvas and the project, the open work, the last three meetings, and the doc everyone keeps referencing are already there. No team should have to start from a blank canvas. That’s the problem we’re solving, and we’re early enough that the person in this seat will shape how it’s done.
YOUR MISSION
This isn’t connector maintenance. You’ll be defining how an AI-native product reaches into the outside world: what context to pull, how to represent it so models can reason over it, how to respect permissions and privacy across systems that each model them differently, and how to make all of that feel effortless to the end user. Few teams anywhere are working at this intersection of AI, integrations, and collaborative product design.
WHAT YOU'LL DO
- Design and build connectors, including MCP-based connectors, that bring context from systems of record, docs and wikis (Confluence, Google Docs, Notion, and others), meeting notes, and communication tools into the Mural canvas
- Shape how that context is modeled, normalized, and made useful to users, so the canvas becomes a live picture of how a team works rather than a snapshot of one meeting
- Bridge product and engineering: translate messy realities (different auth models, data shapes, rate limits, permission systems, partner review processes) into a product experience that just works
- Build the integration platform, the shared frameworks, services, and patterns that let any team at Mural ship connected, context-aware experiences without starting from scratch
- Own the security and trust posture of everything crossing our system boundary, including permissions, data handling, and graceful behavior when an upstream service misbehaves
- Maintain and evolve our public API with the backwards-compatibility discipline a published interface demands
- Lead projects end to end, from research and prototyping through release and iteration, with a bias toward getting value into customers’ hands quickly
- Use AI tools as a core part of how you build, and help the team get better at it
- Mentor colleagues, contribute to technical design, and raise the bar on code quality, testing, and documentation
WHAT YOU'LL BRING
- A product mindset: you care about why something is being built and who it’s for, not just how
- 5+ years building and shipping production software at scale, with fluency in TypeScript/JavaScript and Node.js (React and Python are a plus)
- Hands-on experience integrating with third-party APIs and platforms: OAuth and token lifecycle, webhooks, rate limiting and backoff, pagination, versioning, and degrading gracefully when things fail
- Genuine curiosity about AI-driven products and development practices, and a willingness to experiment
- A track record of designing scalable, reliable systems and delivering them iteratively
- Strong communication skills and comfort leading technical discussions and navigating trade-offs
NICE TO HAVE
- Familiarity with the Model Context Protocol (MCP) or interest in learning it
- Experience with the Microsoft ecosystem (Teams, Office add-ins) or shipping through a partner marketplace or app review process
- Experience designing or maintaining a public developer API
- Background in high-growth or startup environments
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: Europe (+/- 3 hours)
Workplace: Remote
👋 A LITTLE ABOUT US
We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia.
Our enterprise motion is growing, and the way we reach those buyers is changing. Docs are bought by engineering leaders, platform teams, and developer experience owners, people who don't answer cold emails but do show up at conferences, dinners, hackathons, and community meetups. Field marketing is how we get in front of them.
Today our event activity is opportunistic: a booth here, a sponsored dinner there, a webinar when someone has time. There's no tiering model, no consistent follow-up motion, and no reliable way to say which events created the (right) pipeline. This role owns all of it.
This is a new function at GitBook. You'd be the first person to own it.
WHAT YOU'LL DO
- Own the global event calendar: Decide which industry tradeshows and conferences we show up at, at what level, and why and then run them end to end: sponsorship negotiation, booth, staffing, messaging, budget, and on-site execution.
- Build activation around the big moments: The booth is rarely where the deals happen. You'll design the side-events that surround a conference such as curated dinners, executive roundtables, breakfast briefings, happy hours, and build the guest lists around accounts we actually want in the room.
- Create GitBook's own events: Design and run owned formats that people want to attend because of what they are, not because we sponsored them. Roadshows, customer summits, docs-focused meetups, launch moments. You'll define the format, the content arc, and the experience.
- Experiment with community activation: Work with our DevRel colleagues on hackathons, docs sprints, and community events. Some will work and some won't; you'll run them as experiments with a clear read on what happened.
- Own online events: Webinars, virtual roundtables, and livestreams, you’ll be either running them yourself or coordinating the team members who do.
- Build the tiering model: Define what a Tier 1, 2, and 3 event looks like at GitBook: spend bands, staffing, pre- and post-event motion, and the bar an event has to clear to earn each tier.
- Report on pipeline, not attendance: Build the measurement model for events: cost per opportunity, event-sourced and event-influenced pipeline, target-account attendance, and conversion through to closed won.
- Make the sales follow-up motion work: Build a lightweight SLA for pre-event target lists with AEs, brief the team on what to do at the event, and build the follow-up structure that turns a badge scan into a conversation.
- Act as ABM sparring partner: Our enterprise motion runs on account-based plays. You'll be the person Sales and Marketing think out loud with on account selection, buying-committee mapping, and how field programs plug into 1:1 and 1:few plays
HOW WE'LL MEASURE SUCCESS
In your first 90 days: a tiered event calendar for the next four quarters, a working measurement model in our CRM, and a follow-up motion Sales has actually agreed to.
After that: event-sourced and event-influenced pipeline, cost per opportunity by tier, target-account penetration at Tier 1 events, and speed of follow-up.
WHAT WE'RE LOOKING FOR
- 7–10 years in B2B SaaS marketing: you need to have a meaningful stretch of that in field marketing, event marketing, or integrated demand generation. You've run international programs, including and especially in the USA.
- A ROI mindset: You talk in opportunities and cost per opportunity, not impressions and badge scans. You've defended an event budget with numbers and you've killed events that didn't earn their place.
- Real operational range: You can negotiate a sponsorship contract, argue about booth carpet, write a good invite email, and build a Hubspot dashboard or report (or know who to ask to build it for you).
- Sales credibility: AEs will trust you or route around you. You can walk into a pipeline review, take a hard question about last quarter's spend, and answer it without getting defensive.
- Taste: Most B2B events are forgettable. We'd rather run fewer things that people remember. You should have opinions about what makes an event worth attending.
- Comfort with a technical audience: Our buyers are engineers and the people who lead them. You don't need to write code, but you need to know why developer-audience marketing fails when it's too polished.
- Ownership mindset: There's no playbook here. You'll write it: defining process, flagging problems early, and not waiting to be told what to build next.
Also, you might be coming from a field marketing role at a SaaS company that got heavier on events, an event marketing role where you started owning the pipeline number, a demand gen role with a large in-person component, or a community or DevRel role that grew a commercial edge. We care less about the label than about what you can actually do. Some travel is expected, roughly a week or two a quarter, with a potential for a week a month in the conference season peak.
WHAT THIS ROLE IS NOT
This isn't a role where you'll manage a team from day one, and it isn't purely strategic. You'll be on the floor at the show and in the spreadsheet the week after.
It's also not brand marketing or product marketing. You'll draw on both, and you'll partner closely with them, but you're accountable for the pipeline.
If you do this well, the function grows in scope, budget, and eventually headcount. But we're hiring for someone who wants to build it from scratch, not for the version of this role that exists in two years.
👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.
Задачи:
— Обработка запросов и отзывов клиентов B2B через телефон и email с использованием Salesforce, включая техническую поддержку и помощь в реальном времени
— Ответы на входящие звонки, тикеты и чаты по вопросам продуктов, услуг и общим вопросам клиентов
— Поддержание актуальных знаний о продуктах и сотрудничество с менеджментом и другими командами для информирования об изменениях в политике компании
— Эскалация сложных вопросов в команду Tier 2
— Обеспечение высокого уровня обслуживания клиентов B2B и профессиональной поддержки
— Поддержание профессионализма и установление позитивных отношений с клиентами
Требования:
— Опыт работы не менее 1 года в технической поддержке B2B
— Владение Google Docs и MS-office инструментами
— Отличные коммуникативные и презентационные навыки, устные и письменные
— Способность работать самостоятельно и в команде в быстрорастущей среде
— История поддержания высокого уровня профессионализма с клиентами
Преимущества:
— Высшее образование
— Опыт работы с Salesforce
— Опыт работы с ServiceNow
— Техническая грамотность в работе со смартфонами, планшетами и компьютерами
Условия:
— Медицинская, стоматологическая и офтальмологическая страховка (включая партнеров по дому)
— Оплачиваемая работодателем страхование жизни и дополнительное страхование для сотрудников и их семей
— Добровольное страхование по нетрудоспособности на короткий и длительный срок
— Пенсионный план 401k (Roth/Traditional)
— Щедрый план оплачиваемого отпуска, включая оплачиваемые дни по случаю смерти близких, присяжных и др.
— Годовые бонусы выше рыночных
Дополнительно:
— Работа 100% удаленно с возможностью гибридного графика для кандидатов из Чикаго
— Компания является равноправным работодателем и участником программы E-Verify США
Контакт для вопросов по конфиденциальности: privacy@keepersecurity.com
УдалённоСША; This can be a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area
ГибридSanta Monica, California
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УдалённоСтажёрГермания; Time zone:; Transparent Hiring is an international relocation and recruitment agency helping IT professionals from around the world build careers in Germany and relocate there with confidence
УдалённоRemote - Colombia
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США; For this role, we are looking for candidates based in Mississippi, with a preference being for the delta or central Mississippi regions