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Location: San Francisco; New York Workplace: Hybrid About Alchemy Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences. Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com. THE ROLE We are hiring a software engineer on the Developer Experience team. You will own projects from the first problem statement through production, and measure whether they worked. The team owns how developers discover, adopt, and operate Alchemy: the dashboard, APIs, SDKs, CLI, and MCP server that sit between our infrastructure and the people building on it. A growing share of those users are coding agents, so we design for both. Recent work spans enterprise controls, management APIs, developer observability, onboarding, and self-serve growth. Ahead of us is the shift to agents that discover tools, write code, pay for services with x402, and operate onchain infrastructure on their own. Our stack: TypeScript, Node.js, React, PostgreSQL, Temporal, Kafka, AWS, and Kubernetes. WHAT YOU WILL WORK ON - Agent-native developer tools: our CLI, SDKs, MCP server, x402 payments, and Agent Wallets. - Enterprise capabilities for teams running production traffic: organizations, roles, SSO, key management, audit history, and spend controls. - Public and management APIs for usage, billing, apps, and teams, used by developers, internal tools, and coding agents. - Developer observability and product quality: usage analytics, request logs, alerts, and the reliability of the surfaces developers use every day. WHAT YOU WILL DO - Own projects from problem definition through design, launch, measurement, and on-call. - Design APIs with clear versioning, error handling, safe defaults, and backwards compatibility. - Build data models and services that stay correct and reliable as traffic and customer needs grow, with security built in for users, agents, and services. - Build the user-facing side of your features across our dashboard, CLI, and SDKs, so developers and coding agents can discover and use them safely. - Instrument what you ship. Use activation, adoption, and conversion data, plus direct developer feedback, to decide what to build next. - Write design docs, runbooks, and developer-facing documentation. Review code and technical designs to keep quality high. - Work with Product, Billing, Security, Growth, and other engineering teams. WHAT SUCCESS LOOKS LIKE At six months, you have: - Execution: Scoped, designed and shipped a project across our APIs, backend services, and dashboard or CLI, and paying customers use it in production. - Ownership: Joined on-call and handled incidents in your area without escalating. Your launches ship with alerts, a runbook and a rollback plan. - Impact: Moved a number you can name, such as feature adoption, free-to-paid upgrades, time to first API call, or support tickets. - Team: Earned the team’s trust by making sound technical decisions, collaborating across functions, and improving code and design quality. - Direction: Proposed what the team should build next, backed by usage data and conversations with developers. HELPFUL EXPERIENCE - Blockchain experience is helpful, not required. - Developer platforms, API products, cloud consoles, or enterprise developer tools, including SDKs, CLIs, MCP servers, agent tools, or machine-readable documentation. - Billing, metering, or pricing systems. - Temporal or another workflow orchestration system, plus caching and analytical data systems. - Observability, incident response, and performance optimization. - Blockchain products or developer tools, or agent payment and identity standards such as x402. - Open source contributions, talks, or technical writing. BENEFITS & PERKS 🏥 Private Health Insurance 💪 Gym Reimbursement 🚅 Commuter Benefits 🌴 Flexible Time Off 🥙 In-Office Group Meals 🧠 Learning & Development Stipend 🌎 Company Sponsored Conferences & Events 🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/

Location: Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a New Partner Experience (NPX) Advisor - Belgium Market to join our Manchester team. In this role, you’ll be the vital link for our newly signed partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success. What You’ll Be Doing You’ll be joining the New Partner Experience (NPX) - Belgium Market . We work cross-functionally with Sales and Account Managers to ensure our partners have a smooth journey, helping them navigate our systems and maximise their growth from day one. Here’s what your day-to-day might look like: Lead Partner Relationships: Act as the primary relationship lead for newly signed restaurants, ensuring they are built for success and remain highly engaged with the platform. Consult on Growth: Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume. Liaison & Coordination: Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class. Build Lasting Trust: Manage high-quality outbound calls to resolve partner issues promptly, building the trust necessary for a long-term partnership. Operational Excellence: Handle administrative tasks for each restaurant you manage with precision, ensuring they are comfortable with our processes and systems. What You’ll Need to Thrive Essential Fluency in both English and Dutch. Strong Communication: An excellent phone presence with the confidence to lead regular outbound calls and the empathy to listen to partner needs. Target-Driven Mindset: Proven ability to work toward demanding targets while maintaining high standards of quality and attention to detail. IT Literacy: Proficient in using a range of Microsoft software; while not essential, knowledge of Salesforce is highly desirable. Emotional Intelligence: The ability to build rapport quickly and navigate partner challenges with a proactive, "get up and go" attitude. Organisational Skills: High attention to detail with the ability to manage the administrative lifecycle of multiple restaurant partners simultaneously. Nice to Have Previous experience in account management, sales, or customer service. Experience working in a fast-paced startup or technology environment. Interview Process Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you! Step 2: AI Screening & Assessment – If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant, Maki People . Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam! Step 3: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages. Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite). Step 5: Outcome – We’ll get back to you after your interview to let you know the result! Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. The Details Salary: £27,700 base + up to £6,000 annual bonus (paid quarterly). Start Date: 16th November 2026. Working Pattern: Hybrid working offered after successful completion of probation. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Задачи: — поддержка бизнес-анализа — поддержка реализации проектов — поддержка трансформации клиентского опыта Требования: — null Условия: — null

Требования: — 3.5+ года опыта System Analyst + Product Owner — Уверенное владение UML / BPMN, Jira, Confluence и Draw.io — Уверенный SQL и опыт с реляционными базами данных — Практический опыт с REST, SOAP, SFTP, OpenAPI и Postman О компании: Проект по enterprise-интеграциям и автоматизации процессов страхования и клиентского сервиса.

Location: Remote USA; Berlin, Germany; Raleigh, United States; London, United Kingdom Workplace: remote ABOUT YOU   We're looking for a Developer Experience Event Manager where you will plan, manage, and execute high-impact events and developer-facing activations — including B2B conferences, trade shows, developer meetups, hackathons, and speaking engagements — that strengthen Xsolla's presence within the games, tech, and developer communities. You'll work closely with the Director of Experiential Marketing and the Developer Relations team to turn developer engagement priorities into world-class in-person and online experiences, from concept to on-site execution.    ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Lead event strategy, logistics, and on-site execution for developer-facing events, including conferences, meetups, hackathons, and activations tied to major platform launches (e.g. Apple WWDC, Google I/O). Partner closely with Developer Relations to translate regional developer engagement priorities into event plans, ensuring evangelists and technical staff have what they need to shine on-site. Manage sponsorship deliverables and partnerships at developer- and industry-focused events. Source and negotiate with venues and vendors (booth builders, AV, creative production, hotels, etc.) for developer events and activations. Maintain and track detailed budgets across multiple currencies and regions for the developer events portfolio. Collaborate with Developer Marketing and internal marketing teams to develop event-related campaigns, including landing pages, email marketing, and social media initiatives. Create and manage event listings on the Xsolla website and registration platforms (e.g., Splash, Luma). Partner with creative teams to brief and deliver event materials, graphics, and branded assets tailored to developer audiences. Coordinate speaking sessions, workshops, and panel participation with Developer Relations, Product, and internal stakeholders. Support the on-site delivery of lighthouse integration showcases and technical demos, working with Developer Relations to bring their content to life at events. Own event product demonstrations end-to-end — ensuring product demos are ready for each event, and that the Xsolla team attending is fully trained with the correct guidance materials, in partnership with each Product Marketing Manager. Develop pre-event briefings, on-site run-of-show documents, and post-event reports for developer-focused activations. Track leads, engagement analytics, and ROI for each event, ensuring timely processing within CRM systems. Support new event research, sponsorship evaluations, and strategic recommendations for future developer-focused activations. Travel internationally as needed to oversee event delivery and represent Xsolla at global developer and industry gatherings. Qualifications & Skills: 3+ years of experience in event management or experiential marketing, ideally within the gaming, tech, or software industry. Exposure to or genuine interest in developer relations, developer advocacy, or technical communities — you don't need to write code, but you understand what makes developers tick. Proven ability to manage global events and understand regional nuances and budgets. Strong project management and organizational skills - able to handle multiple simultaneous projects with precision. Excellent communication and interpersonal skills (written and verbal), comfortable working with both technical and business stakeholders. Creative problem-solver with the ability to make quick, informed decisions. High attention to detail, quality, and brand alignment. Proficiency with Google Workspace; experience with Atlassian tools (Jira, Confluence) is a plus. Familiarity with event registration and marketing platforms such as Splash and Luma. Ability to travel internationally and work flexible hours to support global time zones. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.   Criminal History Consideration: For the Developer Experience Event Manager, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification   Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Handling sensitive financial information/managing budgets/accessing funds   Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. The listed range is specific to Los Angeles, CA and varies based on factors such as location and experience.

Задачи: — Координация бизнес-развития от первоначального запроса до подачи предложения — Управление сроками, результатами и межфункциональным сотрудничеством между стратегией, креативом, производством и операциями — Разработка презентаций предложений, бюджетов, объемов работ и сопроводительных материалов для клиентов — Основной координатор коммуникаций с потенциальными клиентами в процессе подготовки предложений — Ведение учета и отчетности по возможностям в Nutshell CRM и внутренних планировочных инструментах — Координация еженедельного прогнозирования ресурсов для бизнес-развития с руководителями отделов — Передача выигранных проектов командам для успешного запуска — Поддержка инициатив по улучшению клиентского опыта, включая мероприятия, конференции, спонсорство и построение отношений — Улучшение шаблонов предложений, рабочих процессов бизнес-развития, CRM-процессов и операционной документации Требования: — 3–5 лет опыта в роли продюсера, менеджера проектов, аккаунт-менеджера, координатора бизнес-развития или аналогичной роли в цифровом агентстве или консалтинге — Опыт координации предложений, презентаций, ответов на RFP или клиентских материалов — Исключительные навыки управления проектами и организации с умением работать с несколькими приоритетами и сроками — Сильные письменные и устные коммуникативные навыки, уверенность в работе с внутренними командами и внешними клиентами — Высокое внимание к деталям и стремление создавать качественную клиентскую работу — Проактивность, умение работать в быстро меняющейся среде с изменяющимися приоритетами Преимущества: — Опыт поддержки бизнес-развития агентства или операций продаж — Знакомство с цифровым маркетингом, веб-сайтами, цифровыми продуктами, CRM или цифровой трансформацией — Опыт создания презентаций предложений, бюджетов или материалов для руководства клиентов — Опыт улучшения рабочих процессов, документации или операционных процессов Условия: — Удаленная работа (remote-first) — Почасовая оплата $40.00 - $60.00 — Фактическая компенсация зависит от навыков, опыта и местоположения Стек: Figma, Google Workspace, Slack, Nutshell CRM, Airtable, Canva, Claude (AI)

Задачи: — Вести разработку функций от этапа планирования, архитектуры, развертывания до итераций на основе данных пользователей. — Интегрировать AI-инструменты (например, Cursor, Copilot, Claude) в ежедневный рабочий процесс для ускорения разработки и максимизации результата. — Принимать самостоятельные решения, заполнять пробелы в требованиях без ожидания полного технического задания. — Быстро выпускать MVP для сбора обратной связи и избегать излишней сложности в пользу скорости и проверенного обучения. — Тесно сотрудничать с заинтересованными сторонами и пользователями для глубокого понимания проблем и превращения их в функциональное, масштабируемое ПО. — Активно взаимодействовать с разными отделами для устранения препятствий и поддержания высокого темпа выпуска. Требования: — Подтверждённый опыт разработки и поддержки веб-приложений промышленного уровня, желательно с использованием TypeScript, React или аналогичных фреймворков. — Глубокое понимание архитектуры фронтенда, компонентно-ориентированной разработки и современных сборочных процессов. — Хорошее понимание системного дизайна и способность работать со сложными системами. — Сильная продуктовая интуиция для применения AI в решении реальных пользовательских задач и выпуске ценных функций. Условия: — Удалённая работа с гибким графиком. — Работа в команде, ориентированной на Web3 и блокчейн. — Контракт через UK-юридическое лицо. — Прохождение проверки биографии через стороннего провайдера Zinc. О компании: Parity Technologies — одна из ведущих компаний в области инфраструктуры блокчейна, разрабатывающая ключевые компоненты Web3, такие как Polkadot и Kusama. Команда работает удалённо и глобально, создавая открытое программное обеспечение для улучшения интернета и защиты данных пользователей.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Staff Product Designer to define the next generation of connected member experiences. In this highly collaborative, 0-to-1 role, you’ll establish the UX foundations for emerging products and create intuitive, cohesive experiences that help members better understand and act on their health. You’ll work at the intersection of product experience, software, and systems thinking, partnering closely with Product, Engineering, Design Systems, and Research. You’ll define interaction principles and scalable patterns, navigate complex product and technical constraints, and shape how members experience WHOOP across an evolving ecosystem. RESPONSIBILITIES: - Lead the end-to-end design of new connected member experiences, from early discovery and concept development through production-ready designs. - Define interaction principles, navigation models, information architecture, and scalable UX patterns that create intuitive and consistent experiences across the WHOOP ecosystem. - Design cohesive member journeys across multiple touchpoints, translating complex product capabilities and information into clear, intuitive interactions that prioritize utility and ease of use. - Partner closely with Product, Engineering, Research, Design Systems, and Platform teams to navigate constraints, make thoughtful tradeoffs, and bring high-quality experiences to market. - Prototype and test interaction models, workflows, and product concepts to validate assumptions, accelerate decision-making, and continuously refine the member experience. - Help shape the long-term UX vision for emerging WHOOP products, championing simplicity and contributing to the continued evolution of WHOOP design principles. QUALIFICATIONS: - 7+ years of product design experience, with a portfolio demonstrating end-to-end ownership of high-quality consumer product experiences. - Exceptional UX and interaction design skills, with demonstrated ability to simplify complex problems and workflows into intuitive, member-centered experiences. - Strong systems thinking, including experience developing information architecture, navigation models, reusable interaction patterns, or design frameworks. - Experience designing highly crafted mobile experiences and working across multiple touchpoints, platforms, form factors, or interaction paradigms. - High proficiency in Figma and prototyping, with the ability to use prototypes to explore ideas, communicate interaction models, and accelerate product decisions. - Strong communication and storytelling skills, with demonstrated success partnering with Product, Engineering, Research, and other cross-functional teams to influence product direction and bring complex experiences to market. - Passion for health, fitness, and building products that empower people to better understand and improve their daily lives. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $175,000-$220,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.   In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.   Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We’re hiring a Product Manager with deep UX and interaction design expertise to build social experiences around investing and trading at Kraken. You should be comfortable designing flows yourself, building interactive prototypes, and working through interaction details with designers and engineers. You’ll also own the product decisions: which customer problem to solve, what to ship first, and how to measure whether the experience improved. THE OPPORTUNITY - Design complete social journeys. Work through how someone discovers a person, decides to follow them, shares an idea or trade, receives a response, and returns. Connect these interactions into an experience users understand without explanation. - Make the interaction details work. Shape navigation, information hierarchy, copy, defaults, gestures, and feedback. Specify what happens when a feed is empty, a post fails, content loads slowly, or someone changes their mind. - Prototype before committing to a build. Turn ideas into interactive prototypes that communicate the intended behavior. Explore alternatives, test the uncertain parts, and give engineering clear flows, states, and acceptance criteria. - Use psychology to improve participation. Understand why people hesitate to post, seek recognition, follow strangers, or respond to others. Translate those motivations into decisions about audience visibility, prompts, reputation, feedback, and the effort required to contribute. - Observe users and fix what gets in their way. Run usability sessions, watch people complete tasks, and combine those observations with funnel data. Identify where people misunderstand the product, lose confidence, or abandon an action. - Design for first use and repeated use. Make the experience useful before someone has connections. Keep sharing lightweight during an active trading session, with clear control over what becomes public. Test the twentieth interaction as carefully as the first. - Connect design decisions to measurable outcomes. For each significant change, define the expected behavior and how to test it. Track task completion, abandonment, first follows, first contributions, responses, and subsequent retention. Work with data science to evaluate experiments and effects on both contributors and their audiences. - Take the experience through launch. Choose a focused initial scope, resolve trade-offs with engineering, review the implementation against the intended design, and use post-launch evidence to decide what to improve next. WHAT YOU BRING - Has designed and shipped consumer social experiences. Your portfolio shows your contribution to feeds, profiles, sharing, messaging, discovery, or communities—and how the experience changed after launch. - Has strong interaction design craft. You can explain why a flow is structured a particular way, what users will notice first, what they need to understand, and which decisions or steps can be removed. - Can build realistic interactive prototypes. You use Figma, code, AI tools, or a combination to make behavior tangible and testable, including transitions, empty states, and failure states. - Understands behavior through evidence. You can show where user research challenged your assumptions and changed a design. - Can own product outcomes. You can prioritize a problem, define success, interpret funnel and cohort data, and explain whether an experiment produced a meaningful improvement. - Understands the context of social finance. You account for how credibility, incentives, reputation, and visibility of financial activity affect what people trust and choose to share. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We’re hiring a Product Manager with deep UX and interaction design expertise to build social experiences around investing and trading at Kraken. You should be comfortable designing flows yourself, building interactive prototypes, and working through interaction details with designers and engineers. You’ll also own the product decisions: which customer problem to solve, what to ship first, and how to measure whether the experience improved.   THE OPPORTUNITY - Design complete social journeys. Work through how someone discovers a person, decides to follow them, shares an idea or trade, receives a response, and returns. Connect these interactions into an experience users understand without explanation. - Make the interaction details work. Shape navigation, information hierarchy, copy, defaults, gestures, and feedback. Specify what happens when a feed is empty, a post fails, content loads slowly, or someone changes their mind. - Prototype before committing to a build. Turn ideas into interactive prototypes that communicate the intended behavior. Explore alternatives, test the uncertain parts, and give engineering clear flows, states, and acceptance criteria. - Use psychology to improve participation. Understand why people hesitate to post, seek recognition, follow strangers, or respond to others. Translate those motivations into decisions about audience visibility, prompts, reputation, feedback, and the effort required to contribute. - Observe users and fix what gets in their way. Run usability sessions, watch people complete tasks, and combine those observations with funnel data. Identify where people misunderstand the product, lose confidence, or abandon an action. - Design for first use and repeated use. Make the experience useful before someone has connections. Keep sharing lightweight during an active trading session, with clear control over what becomes public. Test the twentieth interaction as carefully as the first. - Connect design decisions to measurable outcomes. For each significant change, define the expected behavior and how to test it. Track task completion, abandonment, first follows, first contributions, responses, and subsequent retention. Work with data science to evaluate experiments and effects on both contributors and their audiences. - Take the experience through launch. Choose a focused initial scope, resolve trade-offs with engineering, review the implementation against the intended design, and use post-launch evidence to decide what to improve next.   WHAT YOU BRING - Has designed and shipped consumer social experiences. Your portfolio shows your contribution to feeds, profiles, sharing, messaging, discovery, or communities—and how the experience changed after launch. - Has strong interaction design craft. You can explain why a flow is structured a particular way, what users will notice first, what they need to understand, and which decisions or steps can be removed. - Can build realistic interactive prototypes. You use Figma, code, AI tools, or a combination to make behavior tangible and testable, including transitions, empty states, and failure states. - Understands behavior through evidence. You can show where user research challenged your assumptions and changed a design. - Can own product outcomes. You can prioritize a problem, define success, interpret funnel and cohort data, and explain whether an experiment produced a meaningful improvement. - Understands the context of social finance. You account for how credibility, incentives, reputation, and visibility of financial activity affect what people trust and choose to share.       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; London, United Kingdom; Paris, France; Berlin, Germany Müller’s Solutions is a leading technology and consulting company delivering innovative IT solutions and professional services across the EMEA region. We work with organizations to support digital transformation, IT modernization, and high-quality technology service delivery. Job Summary Müller’s Solutions is looking for an experienced Service Delivery Manager with mandatory experience in the Airline/Aviation industry to work in Saudi Arabia The successful candidate will be responsible for managing end-to-end service delivery, maintaining strong client relationships, ensuring SLA and KPI compliance, and coordinating technical and operational teams to deliver high-quality IT services. Key Responsibilities Manage end-to-end IT service delivery for airline/aviation clients. Act as the primary point of contact for clients and key stakeholders. Ensure services are delivered according to agreed SLAs, KPIs, and quality standards . Monitor service performance and identify opportunities for continuous improvement. Coordinate with technical, operational, and support teams to resolve service issues. Manage incidents, problems, escalations, and service requests. Prepare and present service performance reports to clients and management. Conduct regular service reviews and stakeholder meetings. Identify risks and implement corrective and preventive actions. Ensure effective communication between business stakeholders and technical teams. Support ITIL-based service management processes and best practices. Manage escalations and ensure timely resolution of critical issues. Requirements Mandatory: Proven experience working within the Airline/Aviation industry. Proven experience as a Service Delivery Manager or in a similar IT service management role. Strong knowledge of IT Service Management / ITIL principles. Experience managing SLAs, KPIs, service performance, and escalations . Strong stakeholder and client management skills. Experience coordinating cross-functional technical and operational teams. Excellent communication and presentation skills. Strong problem-solving and analytical abilities. Ability to manage multiple priorities in a fast-paced environment. Excellent English communication skills. Preferred ITIL certification. Experience with airline IT systems, aviation technology, or airport environments. Experience managing large-scale IT services or enterprise clients. Experience working with international or EMEA-based clients. Important Airline/Aviation industry experience is a MUST for this position. Candidates without relevant Airline/Aviation experience will not be considered.

Location: San Francisco; New York City Workplace: Hybrid Perplexity is seeking a Director of Events to own our external events worldwide: the ones we host, the stages we speak on, and the ones we sponsor. You will set the strategy, run production, manage the budget, and build the team. If you have produced a flagship and a dinner in the same week, know what a good sponsorship deal looks like, and want to build an events function from the ground up, this role is for you. Responsibilities - Own events. Hosted, speaking, sponsored. Strategy, budget, production, results. - Set the calendar. Decide which events we run, which we speak at, and which we skip. - Produce hosted events. Launches, dinners, summits, roadshows. Concept, programming, venue, vendors, run of show. - Run the speaking program. Pick the stages. Prepare the speakers. - Manage sponsorships. Negotiate terms, design our footprint, and account for the spend. - Run field events with Sales. Get the right customers in the room. Make sure someone follows up. - Be Perplexity. Our events should look and feel like our product. Work with Brand and Creative on every one. - Lead the team. Equal parts IC and manager. - Build the system. Playbooks, event tiers, intake, vendors, agencies, budgets. - Measure. Attendance, coverage, pipeline, signups. Know which events worked and stop doing the ones that didn't. - Be on site. For the events that matter, you are in the room. Qualifications - 12+ years producing events, including large hosted events, sponsorships, and field programs, ideally in-house at a technology company. - Has built or led an events team. - Has owned large budgets, agency relationships, and vendor contracts. - Has negotiated sponsorships and knows a bad deal when they see one. - Has run an executive speaking program: selecting stages, preparing speakers, managing the day. - Knows production: run of show, staging, AV, registration, staffing, security, permits. - Drives measurement. Has built event attribution and tracked brand sentiment, and reports what each event returned. - Can partner with Sales, Product, Comms, Brand, Finance, Legal, and executives. - Power user of AI tools. Most of your work already runs through them, and you can show us how. - Based in San Francisco or New York. Willing to travel internationally.

Задачи: — Отвечать на запросы клиентов по электронной почте, чату и телефону своевременно и профессионально — Помогать с запросами на обслуживание, обновлениями расписания и общей поддержкой аккаунтов — Предоставлять четкую информацию о доступных услугах и вариантах — Вести точные записи с использованием внутренних систем и CRM-инструментов — Решать базовые проблемы клиентов и при необходимости эскалировать сложные вопросы — Следовать внутренним процессам для обеспечения качества и последовательности — Поддерживать инициативы команды и постоянное улучшение клиентского опыта Требования: — Предыдущий опыт в обслуживании клиентов, гостиничном бизнесе, колл-центре или административных ролях приветствуется — Сильные навыки письменного и устного общения — Умение работать самостоятельно в удаленной среде — Базовые компьютерные навыки и способность быстро осваивать новые системы — Надежное интернет-соединение и рабочее место без отвлекающих факторов — Внимание к деталям и организационные навыки — Позитивный настрой и ориентация на решение проблем Условия: — Гибкость удаленной работы — Конкурентная оплата с возможностями на основе производительности — Гибкий график работы — Постоянное обучение и профессиональное развитие — Поддерживающая и совместная команда — Возможности карьерного роста на основе результатов работы

Location: Kazakhstan FREEDOM FINANCE TECHNOLOGIES is a Cyprus-based fintech company and part of the international financial holding Freedom Finance. We develop and maintain trading and banking IT products, as well as the holding’s IT infrastructure worldwide. Our team currently consists of 170 professionals.  Over the past three years, we have grown fourfold and continue to actively expand our team. Since 2009, we have been developing our core product - a trading system for brokerage operations in the stock market. More than 700,000 users across 41 countries use our applications. We are expanding our IT Infrastructure team and are looking for a QA Engineer to join our amazing team. Key Responsibilities Develop and maintain test plans and test cases for APIs, mobile applications, and web applications; Test new features and perform regression testing of existing functionality; Use tools such as Charles and Postman to analyse and test API interactions; Collaborate with the development team to ensure product quality; Maintain and further develop test automation; Continuously learn and deepen your knowledge of brokerage services and financial markets. Requirements At least 2–3 years of experience as a QA Engineer; Experience testing APIs, mobile applications, and web applications; Knowledge of and hands-on experience with tools such as Charles and Postman; Strong communication skills and the ability to work effectively in a team; Strong knowledge of brokerage services and financial markets, or a willingness to learn in this area; Excellent written and verbal Russian is essential for this role; Nice to have Experience in test automation using tools such as Selenium, Appium, or similar; Experience working on fintech projects or projects related to brokerage services; Knowledge of SQL and experience working with databases. Benefits Fully remote work; Monday–Friday schedule, approximately 10:00/11:00 to 18:00/19:00 Moscow/Cyprus time ; A service agreement with a Cyprus or Kazakhstan based company; A fixed monthly salary in euros; Paid annual leave of 21 working days ; Paid sick leave; Public holidays: New Year holidays through January 4–6 , plus May 1–2 or May 8–9 ; One additional paid day off per month; The opportunity to attend conferences and take training courses at the company’s expense; Challenging and engaging tasks; Training on the company’s products and processes; A genuinely comfortable and professional working environment; Opportunities to grow and develop together with the company and its products.

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Team The Customer Experience team's mission is to be the reason customers keep coming back after they experience a defect with their orders. We do this by redefining customer support and creating experiences that solve customer problems while building trust. We believe that by creating interactions that are effective, empathetic, and highly personalized, our merchants, couriers, and consumers will continue to choose us as we empower local economies around the world. As DoorDash, Wolt, and Deliveroo come together on a unified global platform, we're transforming how customer experiences are delivered around the world. By combining advances in AI with deep operational expertise, we're building products that enable exceptional experiences at global scale while preserving the unique needs of local markets. About the Role We're looking for an experienced product leader to lead one of the most strategic product areas within Customer Experience. This is a truly global role with responsibility across DoorDash, Wolt, and Deliveroo. You'll lead a team of Product Managers responsible for building the products that power our global Customer Experience organization, enabling millions of interactions across dozens of countries every year. As AI rapidly changes how customer experiences are delivered, you'll define how intelligent automation, rich context, and human expertise come together to create faster, more personalized, and more effective outcomes. Your team will build the products that capture the right information, surface the right insights, and continuously improve through intelligent feedback loops. A core part of this role is understanding the unique needs of local markets and translating them into globally scalable products. You'll work closely with regional teams to uncover operational, cultural, and language nuances, then build shared capabilities that deliver a consistent global experience while remaining flexible enough to meet local needs. Working closely with Engineering, Applied AI, Design, Data Science, and Operations, you'll define the long-term strategy for this product area and help shape the future of Customer Experience across DoorDash, Wolt, and Deliveroo. What You’ll Be Doing Define the long-term vision and strategy for a critical product area within Customer Experience across DoorDash, Wolt, and Deliveroo. Lead, coach, and develop a team of Product Managers, fostering a high-performing product organization. Shape how AI and human expertise come together to deliver faster, smarter, and more effective customer experiences. Build products that leverage rich customer and operational context to enable better decisions and more personalized experiences. Create intelligent feedback loops that continuously improve product quality, operational efficiency, and customer outcomes. Partner with regional teams around the world to understand local market needs and translate them into globally scalable solutions. Work closely with Engineering, Applied AI, Design, Data Science, and Operations to bring innovative products to life. Communicate product vision, strategy, and business impact to senior leadership. Requirements You have 7+ years of Product Management experience building impactful products. You have 2-3+ years of experience managing and developing Product Managers. You have experience building products that leverage AI or machine learning to solve meaningful user problems. You have a strong track record of defining product vision, strategy, and roadmaps that deliver measurable business impact. You have experience leading highly cross-functional initiatives across Engineering, Design, Data Science, and Operations. You are equally comfortable thinking strategically and diving deep into execution. You are an exceptional communicator with experience influencing senior leaders and driving alignment across organizations. You have empathy for the users you build for and a passion for creating products that improve customer experiences at global scale. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary: The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience. Key Responsibilities: Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges. Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources. Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation Integrates best practices in a discipline with others and/or applies advanced technical skills Required Skills & Qualifications: 7 years hands-on experience within  marketing research defining and implementing CX measurement protocols Demonstrated ability to influence business objectives to improve the customer experience Developed analytic skills with ability to use data to influence others Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges Expertise with Excel, PowerPoint, and Power BI Bachelors degree in business, mathematics, or the sciences Preferred Experience: Understanding of the healthcare industry Previous experience working successfully in a SaaS organization #LI-TW1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $104,000 - $130,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Corp - E Professional - 4

Location: Remote or Mississauga Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary: The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience. Key Responsibilities: Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges. Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources. Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation Integrates best practices in a discipline with others and/or applies advanced technical skills Required Skills & Qualifications: 7 years hands-on experience within  marketing research defining and implementing CX measurement protocols Demonstrated ability to influence business objectives to improve the customer experience Developed analytic skills with ability to use data to influence others Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges Expertise with Excel, PowerPoint, and Power BI Bachelors degree in business, mathematics, or the sciences Preferred Experience: Understanding of the healthcare industry Previous experience working successfully in a SaaS organization #LI-TW1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $91,000 - $114,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Corp - E Professional - 4

Задачи: — Реализация и поддержка систем CI/CD и решений для повышения продуктивности разработчиков. — Выполнение регулярной работы и срочного устранения неполадок в системе CI/CD Dremio. — Выявление областей для улучшения и внедрение изменений для повышения эффективности и надежности систем. — Решение проблем для инженеров Dremio, включая использование и создание плейбуков, документирование обходных решений и автоматизацию ручных процессов. — Работа с инфраструктурой во всех основных облаках (AWS, GCP, Azure). — Управление доступом к ключевой инфраструктуре. — Создание и поддержка CI/CD пайплайнов и связанных систем для повышения организационной эффективности. — Автоматизация локальных рабочих процессов разработки. — Анализ узких мест в производительности, выявление причин проблем, оформление дефектов, взаимодействие с разработчиками и документирование решений. — Поддержание стабильности веток разработки. — Автоматизация процессов релиза программного обеспечения. — Отчетность о состоянии, надежности и устойчивости систем CI/CD. — Активное участие в код-ревью. Требования: — Степень бакалавра или магистра в области компьютерных наук или смежной технической области. — Опыт работы не менее 1 года с распределенными системами большого масштаба. — Умение работать в быстро меняющейся среде стартапа. — Знание и опыт работы с хотя бы одной облачной платформой (AWS, Azure, GCP). — Базовое понимание облачных сетей и архитектуры. — Владение одним из языков программирования: Java, C++, Python, Go. — Знание Maven или аналогичных систем сборки. — Практический опыт автоматизации пайплайнов с использованием CI/CD инструментов, таких как Jenkins. — Опыт работы с Infrastructure as Code. — Опыт работы с Terraform, BASH, Docker, Jenkins и Kubernetes. — Умение писать технические отчеты, эффективно суммируя ключевые данные. — Страсть к обучению и внедрению решений с использованием новейших технологий. — Сильная ориентация на сотрудничество и командную работу. Будет плюсом: — Знание data lakes и data warehousing. — Владение SQL. Условия: — Удаленная работа. — Полная занятость.