Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE ROLE
This is a Senior Technical Recruiter role built for someone who can move fluidly across our R&D disciplines (Engineering, Data Science, Security, and Platform Engineering), whatever's most critical that week. You won't be boxed into one team or one specialty. One day you're closing a Staff Software Developer, the next you're deep in a Security loop, the next you're building pipeline for a Data Science search that hasn't opened yet. If you thrive on variety and can context-switch without losing quality, this is your seat.
You build pipelines before roles even open, partner with hiring managers as a trusted advisor, and run hiring processes that are fast, sharp, and never compromise on talent. You set the tone. You keep momentum. You get it done.
WHAT YOU'LL OWN
- Full-cycle recruiting across all of R&D - any team, any level, any complexity.
- Proactive pipeline building in niche, hard-to-fill technical spaces before a req exists, not after.
- Hiring strategy that actually moves the needle by partnering closely with Hiring Managers, HRBPs, and Finance on headcount, prioritization, and market reality.
- AI-forward sourcing and workflow using modern tooling to move faster, without losing the human touch candidates remember.
- Data-driven funnel management - tracking KPIs, catching risk early, and using signal (not gut feel) to sharpen strategy.
- Interview loops, debriefs, and closes run with clarity and care because every step counts.
- Coaching and raising the bar for junior recruiters and the broader team's hiring craft.
- Process and tooling improvements that scale, you don't just work in the system, you come up with ideas that make it better.
WHAT YOU BRING
- 5+ years of full-cycle technical recruiting experience, with a track record of closing complex, senior, or niche searches independently.
- Hands-on Ashby experience is required, you’re comfortable using the platform and it's not just "an ATS”.
- Genuine versatility - proven ability to pivot across multiple technical domains (not just one specialty) without dropping quality or pace.
- Fluency with modern sourcing platforms and AI tooling, and a test-and-learn mindset to keep improving how you use them.
- The judgment to navigate ambiguity, calibrate hiring bars, and the confidence to push back when something doesn't add up.
- A talent for relationship-building; candidates and hiring managers trust you because you earn it, not because of a title.
WHO YOU ARE
- Hungry, proactive, and resourceful, you embody our values, not just recite them.
- Naturally curious about markets, talent pools, and what's changing in tech hiring.
- Adaptable, able to pivot quickly, change is fuel for you, not friction.
- Organized enough to run multiple complex searches at once without anything falling through the cracks.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
When high-stakes incidents strike, you are the calm in the storm. Senior Specialist, Incident Response, you will play the main part in incidents during major, complex, or reputation sensitive events. You take command of ambiguous situations, translate technical chaos into clear client and executive communication with the support of a high-performing team of Incident Response Specialists to raise the overall bar for crisis execution across the business.
WHAT YOU’LL DO
- Deliver proactive, cadence-based briefs to senior leaders while authoring clear, transparent external communications (status pages, app/web banners, client emails) in the Wealthsimple voice.
- Bridge the gap between engineering and the business and translating system logs, error codes, and technical root causes into plain-language client and business impact.
- Identify when Legal or Compliance review is required during a crisis and seamlessly weave regulatory checks into the response flow.
- Serve as a chief editor for team communications, establishing playbooks and writing standards that ensure accuracy, speed, and empathy under real-time pressure.
- Build a culture of psychological safety, calm, and focus: shielding responders from external noise during active incidents while keeping stakeholders aligned.
- Rapidly identify who needs to be involved across Engineering, Product, CX, Legal, and Risk, anticipating downstream friction before it happens.
- Navigate high-severity situations with confidence, managing executive expectations without distracting active responders.
- Partner with Data Science to quantify incident impact and lead post-incident reviews to drive root-cause remediation and long-term CX improvements.
WHAT YOU BRING
- 5+ years in major incident response, crisis communications, or technical service operations within fintech, high-growth SaaS, or fast-paced digital product environments. You have a proven track record leading live-fire, SEV-1/P0 operational crises from inception to resolution.
- Rapid, decisive judgment under pressure: You have a strong bias for action and excel at making quick, high-stakes decisions with incomplete information, knowing intuitively when to push forward, when to escalate, and when to hold.
- Exceptional crisis communications & translation skills: You can digest raw system telemetry, logs, and engineer chatter, translating technical chaos into clear, empathetic client messaging and concise executive updates in real time.
- Tech-native and async-first operational fluency: You are deeply accustomed to modern tech workflows (Slack, Notion, linear incident bots) and thrive in fast, distributed environments where clear, documented async alignment is essential.
- Cross-functional network thinker: You intuitively map organizational ripple effects, rapidly engaging the right stakeholders across Engineering, Product, CX, Legal, Compliance, and Leadership before downstream friction occurs.
- Comfort with ambiguity and chaos: You stay composed when there is no playbook, bringing immediate structure, clarity, and psychological safety to high-stakes, reputationally sensitive events.
NICE TO HAVE
- Educational background or formal training in Communications, Public Relations, Journalism, Legal Studies, or a related discipline (or equivalent practical crisis communications experience).
- Incident tooling fluency: Comfortable navigating incident management platforms (PagerDuty, Rootly), monitoring tools (Datadog), and data tools (Preset, SQL) to understand system behavior and measure client impact.
- Risk intuition: Strong intuition for compliance, legal, and reputational risk within a regulated financial institution.
- Bilingualism: Fluency in both English and French.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Minsk
Workplace: hybrid
About NRS
National Retail Solutions (NRS) is a leading provider of point-of-sale, payment, and digital solutions to tens of thousands of independent retailers across the United States and Canada. As a major player in the retail technology industry, NRS is expanding into next-generation cloud platforms, high-throughput retail ecosystems, and advanced analytics solutions.
We are building modern, highly scalable systems designed specifically for high-volume retail operations and real-time reporting. This project represents one of the most significant technical initiatives in NRS’s history and offers a rare opportunity to join at the ground floor of a major strategic expansion.
Role Overview:
We are seeking a
Senior Full Stack Engineer
based in Minsk, Belarus to join our distributed engineering team. In this role, you will help architect and build core components of NRS’s next-generation retail platform. You will focus heavily on robust backend services written in Golang, high-throughput query performance, and leveraging ClickHouse for real-time reporting and large-scale data modeling, alongside modern front-end architectures using Vue.js and micro-frontends
Experience with columnar/OLAP databases like
ClickHouse
is highly desired to support our analytical engine, but deep, hands-on mastery of SQL, data indexing, and database performance profiling is the primary requirement.
You will work closely with engineering leadership, product managers, and architects across Israel, Belarus, and the U.S., contributing meaningfully to the technical direction, data architecture, and scalability of our products.
This position requires
3 days a week in-office work
at our office in Minsk to collaborate in person with local engineering peers, along with regular remote collaboration across our global teams
Responsibilities:
Technical Leadership & Architecture
Architect, build, and maintain high-performance full-stack applications—ranging from real-time analytics dashboards to reporting pipelines—with a strong focus on
Golang
for backend microservices and
Vue.js
on the front end.
Design, model, and optimize high-speed relational and analytical data stores—writing advanced SQL queries, materialized views, aggregation logic, and indexing strategies to power real-time reporting dashboards.
Leverage analytical data stores (ideally
ClickHouse
) to build ultra-efficient reporting engines and handle high-throughput data ingestion.
Design and implement modular micro-frontend architectures to support scalable, independently deployable UI components across team boundaries.
Take end-to-end ownership of core system components, high-throughput backend APIs, and event-driven microservices.
Drive architectural design, technical planning, query optimization, and engineering best practices across the team.
Ensure platform scalability, low latency, fault tolerance, and secure service design.
Execution & Delivery
Write clean, maintainable, highly efficient, and well-tested Go and JavaScript/TypeScript code.
Collaborate with product and engineering teams in the U.S. and locally to translate complex requirements into robust, scalable technical solutions.
Uphold code quality through thorough code reviews; we use AI-assisted tooling (Cursor, Copilot, Claude Code) as part of our workflow.
Debug, profile, and optimize complex SQL queries, execution plans, database locks, and distributed backend microservices.
Collaboration & Culture
Participate in daily standups, sprint planning, and retrospectives to support continuous delivery.
Communicate effectively across time zones and collaborate seamlessly with global engineering leadership.
Required Qualifications:
6+ years of full-stack development experience
, with at least
2 years in a senior or lead capacity
.
Solid Backend Expertise in Go:
Proven track record of designing, building, and scaling Go-based microservices, concurrent applications, and REST/gRPC APIs.
Deep SQL Mastery & Data Modeling:
Expert-level knowledge of SQL, including writing complex joins, subqueries, query execution plan analysis (EXPLAIN), indexing strategies, schema normalization/denormalization, and performance profiling for large-scale reporting datasets.
Modern Frontend & Micro-Frontend Mastery:
Strong hands-on experience with modern JavaScript/TypeScript frameworks—specifically
Vue.js
(Vue 3 / Composition API).
Demonstrated experience designing or working within micro-frontend architectures (e.g., Module Federation, single-spa, component isolation).
Experience building end-to-end SaaS products, microservices, or complex distributed web platforms.
Proficiency with Linux/Unix environments, Git, and CI/CD automation workflows.
Strong problem-solving mindset with the ability to lead technical initiatives independently.
Excellent English communication skills with experience collaborating with remote/U.S.-based stakeholders.
Nice to Have:
ClickHouse / OLAP Experience:
Direct hands-on experience with ClickHouse or other columnar/analytical databases (Snowflake, BigQuery, Redshift) is a
strong plus
.
Working knowledge of
PHP
(legacy service integration/migration).
Familiarity with containerization and orchestration (
Docker, Kubernetes
).
Hands-on experience with cloud platforms (ideally
AWS
).
Knowledge of real-time communication technologies (
WebSockets, gRPC, Kafka, or NATS
).
We are pleased to offer:
Hybrid work opportunity (3 days in the office)!
Modern office with free parking in the very center of Minsk.
An exciting and challenging job with talented people around.
Competitive salary and growth opportunities.
Really good hardware.
26 vacation days & 5 fully covered sick days without sick leave required per year.
Compensation for professional training, seminars, and conferences.
Sports activities reimbursement and loyalty program.
Medical insurance.
Referral program - get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and
have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our National Retail Solutions brand provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
Location: Minsk; Warsaw
Workplace: hybrid
About the Role:
Our National Retail Solutions brand is a highly successful Point-of-Sale (POS) SaaS business, rapidly expanding into new sectors with over 40,000 software and hardware terminals in independent retailers like: convenience stores, bodegas, liquor stores, small grocers, and tobacco shops.
We’re looking for a highly technical, hands-in-code Engineering Manager, with experience building highly scalable and robust systems who wants to focus on:
1. Team Building: Hiring, Coaching, Firing.
2. Engineering Process: Agentic Development.
3. Technical Leadership.
You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for our customers.
This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter.
Requirements:
Proven Leadership Experience: 5+ years in technical leadership and people management at a SaaS business.
Product background:
Experience building Point-of-Sale (POS) systems is a strong plus.
Technical Depth:
Proven background as a software engineer with a track record of driving large-scale distributed systems or complex platform architectures.
Talent Development:
Proven experience in scaling engineering orgs (e.g., growing teams from 10 to 15 engineers) and building career frameworks.
Communication & Influence:
Exceptional stakeholder management skills with experience presenting to executive leadership and non-technical stakeholders.
Language Proficiency:
Good command of English, at B2 level or higher.
Russian language would be a plus.
We offer you:
Hybrid/office in Belarus or remote b2b in Poland.
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
More perks for the Minsk office employees.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our National Retail Solutions brandprovides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE ROLE
This role owns the partnerships that bring new clients to Wealthsimple. Every motion you own ladders up to one goal, customer acquisition, across both digital and real-world channels: partner-driven acquisition campaigns, referral partnerships that feed our business banking line, and brand and experiential sponsorships that let us acquire customers in person. The job is to turn partners and campaigns into net-new clients and deposits, and to convert our brand presence into people walking in the door, wherever they already are. You'll source, negotiate, and activate these partnerships end to end, and you'll build a lot of it from scratch. This is a builder's seat for a growth-minded commercial operator who thinks about acquisition wherever it happens, online or IRL.
IN THIS ROLE YOU'LL HAVE THE OPPORTUNITY TO:
- Drive acquisition campaigns with partners, including monthly millionaire: secure partner funding and co-marketing, and source smaller campaign partners to power specific moments.
- Own referral partnerships for the business banking line end to end: source, sign, and drive the channel partners that send us new business clients and deposits.
- Lead commercial negotiations from first outreach to signed terms, landing terms that work for both our clients and the business.
- Own the acquisition targets: net-new funded clients and deposits from referral partners, campaign performance, and sponsorship reach and ROI.
- Partner cross-functionally with Growth, Brand, PMM, and Business Banking Product to activate every partnership well and measure its impact.
SKILLS YOU'LL BRING:
- 7-10 years of relevant experience in partnerships, business development, or growth roles in banking or customer-focused industries.
- Negotiation and commercial ownership. A master negotiator with a track record of driving commercial and acquisition outcomes and turning partnerships into measurable growth.
- A growth and acquisition orientation. You've turned partnerships or campaigns into measurable client acquisition, online and in person, and you think in funnels, not just relationships.
- Channel or referral partnership experience. You've built or run a referral or channel pipeline that produced real, attributable results.
- Strong analytical and commercial skills, with real comfort in CAC, LTV, and attribution.
- A strong network in Canada (and ideally the US) across relevant commercial, tech, and community ecosystems.
- A 0-to-1 operator with high urgency, strong ownership, and a bias for action.
NICE TO HAVE:
- Brand experiential marketing experience, especially activations built to drive real-world customer acquisition, including agency and rights-holder relationships.
- Business banking or SMB acquisition experience.
- Product partnerships experience as it pertains to integrated referrals.
- A results-oriented mindset with a focus on impact and outcomes.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Spain
Workplace: remote
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
We are building a brand-new team within our Existing Business function, and we are looking for a dedicated and experienced Sales Manager to take full ownership and lead it.
In this role, you will lead a team of Junior Account Managers who each oversee a portfolio of up to 1,000 mid-tier clients. We operate a high-volume, reactive model with a proactive mindset: our smart tools and data triggers surface key insights to prioritize who to contact and why. Your team’s focus is to execute daily outreach, dig out revenue gaps, and proactively drive account expansion and upsells.
Your team will be made up of Junior Account Managers with around 2 years of experience (often coming from fast-paced SDR/BDR or outbound roles where they learned to chase volume and hunt revenue). You are not teaching them from zero, but you will be sharpening people who already know how to work a phone and a pipeline, helping them mature into high-performing account managers.
This is an end-to-end leadership position with complete ownership over outcomes, hiring, tools, and processes. While you own your team's results, you will never be left to figure things out alone: leadership here is hands-on, supportive, and grounded in trust.
What you will be doing
Driving Revenue & Performance Outcomes
Take full accountability for quarterly team KPIs centered on net revenue retention, expansion upsells, and churn reduction.
Establish a high-output rhythm across high-call-volume workflows, ensuring the team effectively leverages data-driven triggers to capture account expansion opportunities.
People Leadership & Team Building
Lead future hiring, onboarding, and continuous development of Junior Account Managers.
Foster a people-first culture by providing tailored coaching, call reviews, dynamic mentoring, and ongoing skill development to elevate early-career reps.
Set transparent performance standards and inspire a growth-oriented, revenue-hunting mindset across the team.
Process, Tools & Continuous Innovation
Own and continuously optimize your team's operational flows, Salesforce execution, and CRM hygiene.
Champion the adoption of cutting-edge AI tools and conversation intelligence to elevate rep efficiency and performance.
Identify operational bottlenecks and trial fresh, creative angles or playbooks to elevate how the team engages clients and fixes inefficiencies.
What you bring
Proven Leadership Track Record: At least 2+ years of experience as the sole direct manager of a team of 6+ direct reports (not co-managing or acting as an intermediate step).
High-Volume & Rhythm Expertise: Background managing AMs or SDRs/BDRs operating at a high call volume across large customer portfolios or lead lists.
People-First Mindset: A strong commitment to investing in your team through active coaching, direct feedback, and structured career development.
Relentless Diligence & Accountability: A proactive problem-solver who follows through, iterates through trial and error, and takes true pride in team outcomes.
Commercial Rigor & Creativity: A strategic thinker who looks beyond standard playbooks to find innovative sales hooks while maintaining a sharp focus on bottom-line revenue impact.
Language Skills: Native level German or Italian, along with professional fluency in English.
Nice to have
Individual Contributor Experience: Prior personal experience as an IC in an SDR, BDR, or outbound Account Management role before stepping into management.
CRM & Tech Stack Mastery: Hands-on experience with Salesforce admin/workflow setup, AI enablement tools, or call intelligence software (e.g., Modjo, Gong).
B2B SaaS / Fintech Background: Previous exposure to fast-growing B2B SaaS or Fintech environments.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote
Workplace: Remote
ABOUT US
Parity is one of the world’s most experienced companies building the core infrastructure behind blockchain, the system that allows information and value to be shared securely without needing an intermediary. We’re laying the foundation for a better web which respects the freedom and data of individuals, and empowers developers to build better, more trustworthy online services.
Our remote-first, global team develop open-source software that anyone can use or improve. This includes Polkadot https://polkadot.network/, Polkadot SDK https://substrate.io/, and Kusama https://kusama.network/ - key parts of the Web3 tech stack, the next generation of the internet. Our mission is to make Polkadot the most active and innovative community in blockchain, powering a new era of connected and decentralised applications.
ABOUT THE TEAM
We are looking to hire for our Applied Engineering function.
ABOUT THE ROLE
We are hiring a hands-on Engineering Manager who bridges high-level team leadership with active technical contribution. This is a 50/50 hybrid role designed for an engineering leader who still loves writing code, diving into architecture, and building alongside their team.
You will spend about half your time managing team dynamics, execution, and delivery, and the other half staying close to the codebase, contributing directly, conducting technical reviews, and helping navigate complex architectural trade-offs. If you are a former founder, entrepreneur, or seasoned Tech Lead who thrives at the intersection of hands-on engineering and people leadership, this role is built for you.
WHAT YOU’LL DO
- Balance Hands-On Coding & Leadership: Maintain an active coding presence (roughly 50% of your time), driving features, reviewing PRs, and staying embedded in day-to-day technical delivery.
- Lead & Mentor Engineers: Coach and support a high-calibre team of ~9 engineers, fostering a healthy, high-trust environment focused on growth and delivery excellence.
- Drive Architecture & System Design: Work closely with senior engineers and architects to design scalable Web3 systems, weigh trade-offs, and solve complex technical bottlenecks.
- Delivery & Project Execution: Lead sprint planning, prioritization, and execution across complex technical workstreams in a distributed environment.
- Stakeholder Alignment: Translate deep technical concepts into pragmatic delivery timelines for key stakeholders and cross-functional teams.
- Team Operations & Hiring: Support technical hiring, onboarding, and continuous improvement of team processes and engineering standards.
WHAT YOU’LL BRING
- Hands-On Technical Depth: Strong background as a Software Engineer, Tech Lead, or Engineering Manager with a proven ability to write production-level code and architect complex systems.
- Proven People Leadership: Experience managing or leading engineering teams, with a track record of supporting engineer growth, team culture, and delivery predictable execution.
- Entrepreneurial Mindset: Prior experience as a founder, co-founder, or early-stage startup lead is highly desirable.
- Web3 / Systems Familiarity: Strong interest or background in Web3, blockchain infrastructure, distributed systems, or low-level systems programming (e.g., Rust, Substrate, Go, or C++).
- Pragmatic Delivery Skills: Strong ability to handle sprint management, dependency tracking, and cross-team communication without sacrificing technical rigor.
- Remote-First Collaboration: Excellent asynchronous communication skills, operating comfortably in European or closely aligned time zones.
About Working With Us
Joining Parity means joining team mates who are genuinely excited about the impact their projects are having, and the opportunity to grow alongside some of the brightest minds in the Web3 space! You’ll work remotely and flexibly, while still getting to meet your team mates throughout the year at team and company-wide retreats.
Upon receiving an offer, all candidates undergo a background check through Zinc https://zincwork.com/candidates, our trusted third-party provider. Team members will be taken on as a contractor via our UK entity. View our Applicant Notice https://www.parity.io/applicant-notice/ to see how we use your data.
Parity is an Equal Opportunity Employer. We welcome diversity in our global team and care about everyone in our collective feeling included and welcome
Is this position not quite your match? Browse https://www.parity.io/jobs/ our other open roles.
Location: Zagreb
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
We're looking for an IT Solutions Engineer who thinks like a systems builder - someone who doesn't just run internal infrastructure, but engineers it away where it shouldn't need a human at some point. This is a build-focused role on our IT Operations team. As we scale past 600 employees, our biggest lever is no longer closing tickets faster - it's removing the work that generates them.
You'll own the automation and integration layer that connects our identity, HR, device, and SaaS-governance systems, so that provisioning, deprovisioning, and access lifecycle events happen reliably and automatically instead of by hand. You'll pair closely with our Solutions Engineer, help set the technical standard for how automations are built and documented, and work cross-functionally with Security, People Ops, and DevOps to design end-to-end solutions rather than point fixes.
A DevOps and API background is exactly what this role is built around: you're comfortable reading API docs, wiring 2-3 systems together, scripting from scratch when a no-code tool won't cut it, and thinking about reliability, edge cases, and security from the first line. Above all, you're curious - about the systems you build, the people who depend on them, and how your engineering decisions impact the business.
What You'll Do
Build the access lifecycle automation layer:
Own the design, build, and maintenance of automated provisioning and deprovisioning across our top applications by ticket volume. Implement birthright roles for our highest-volume employee profiles and HiBob-driven trigger events (joiners, movers, leavers) that flow through to downstream systems without manual intervention.
Integrate our core systems:
Build and maintain the integrations that tie HiBob → JumpCloud → Tequipy (and Google Workspace, Slack, Notion, and the wider SaaS estate) into one coherent, event-driven lifecycle. Use REST APIs, SCIM, and our self-hosted n8n instance to create complex, reliable workflows.
Manage identity and access at the backend:
Configure and debug SSO/SCIM and SAML flows in JumpCloud as our Identity Provider. Own SSO app integrations end to end, troubleshoot complex provisioning and authentication issues, and keep access governance clean and auditable.
Deliver the Security controls programme:
Build the automations behind our security and compliance initiatives - local admin removal, least-privilege enforcement - contributing directly to DORA, ISO 27001, and SOC 2 efforts. Security is embedded in every config and every script, not bolted on afterward.
Administer and optimize business-critical platforms:
Manage the technical backend of Jira Service Management as our ITSM platform - configuring workflows, request types, forms, and automations to streamline internal processes - alongside the wider Atlassian Suite, Slack, and Notion.
Own endpoint automation:
Build and test JumpCloud MDM device policies, profiles, and scripts for zero-touch deployment across Windows and macOS endpoints (via Apple Business Manager), handling software deployment and OS-level configuration at scale.
Drive SaaS and budget optimization:
Monitor system logs, performance, and SaaS usage to identify waste and cost-saving opportunities, and implement the technical changes that reclaim them (e.g. license reclamation flows).
Document everything you build:
Proactively create and maintain technical documentation configs, automation flows, API maps - so that what you build can be run, understood, and extended by the rest of the team. Reliable, documented, alerted workflows are the standard, not the exception.
Lead technical projects:
Lead smaller technical projects end to end a new SSO app integration, a JSM form build-out, a new integration between systems - owning them from requirement to delivery, and providing technical guidance to the team as you go.
Who You Are
At least
3 years in IT support
, systems administration, or IT/DevOps engineering, with hands-on expertise across Windows and macOS environments.
Strong IAM experience: JumpCloud (or a comparable IdP) for SSO, SCIM, and SAML - including configuring integrations and debugging complex provisioning and authentication issues.
Strong MDM / UEM experience: endpoint management via JumpCloud MDM (or Intune / Jamf), including profiles and scripts for zero-touch deployment.
An automation-first mindset with real scripting skills - PowerShell, Bash, Python, or similar - to build reliable, scalable solutions from scratch, not just wire up templates.
API fluency: comfortable reading API documentation and integrating multiple systems (REST APIs, webhooks, SCIM). Experience with n8n or a comparable automation/iPaaS platform.
Proficiency administering Google Workspace (or M365) and experience with ITSM tools - ideally Jira Service Management (workflows, request types, automations).
Clear, concise communication in English across technical and non-technical audiences - able to explain configs and tradeoffs to Security, People, and Engineering alike.
Advanced use of AI tools to accelerate troubleshooting, draft automations, and continuously raise the bar on operational efficiency.
Strong Plus
Familiarity with security frameworks (ISO 27001, DORA, SOC 2) and SaaS governance / management tooling.
Experience with HRIS-driven automation (HiBob or similar) and hardware lifecycle tooling (Tequipy or similar).
Experience in high-growth, modern infrastructure environments.
ITIL 4 Foundation and JumpCloud Core Certification (or willingness to certify).
What We Offer
As a growing fintech with ambitious goals, we offer you the chance to make a real impact on the infrastructure that powers Finom's teams and products. You'll work with genuine ownership, autonomy, and the freedom to shape how we build and operate our internal systems.
This is a role for a curious builder - someone who wants the internal platform to be a product, engineered to be reliable, automated, and secure by design. If the idea of deleting an entire category of manual work by building the right integration is what gets you out of bed, this is your team.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Zagreb
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're looking for an IT Operations Engineer who puts internal users first. You'll be the person Finom employees turn to when something breaks, and you'll make sure they leave every interaction unblocked and well looked after.
You'll join the IT Operations team and work day to day across Windows and macOS devices, identity and access, and the SaaS tools hundreds of Finom employees rely on. The team builds and owns the core platforms; you'll run them, support the people who use them, and spot where things could work better.
About You
You enjoy helping people and it shows. You stay calm under pressure, explain technical issues in plain language, and follow up until the problem is actually solved. You treat every ticket as a colleague who needs help, not a queue item.
You're pragmatic and learn quickly. You don't need to build systems from scratch, but you think like a builder: you notice recurring issues, ask why they happen, and suggest a fix, a script, or a better process. You document what you learn so the next person doesn't have to start over.
What You'll Do
Delivering Excellent Internal Support:
You'll be the first line of help for Finom employees through Jira Service Management and Slack. You'll triage and resolve requests within SLA, keep users updated, and close tickets with clear, friendly communication. You'll own the employee experience of IT, from a quick password reset to a stressful laptop failure before a big meeting.
Troubleshooting Windows and macOS Devices:
You'll diagnose and fix hardware, OS, software, and network issues on both platforms, remotely. You'll handle device enrollment and compliance issues in JumpCloud MDM, software installs and updates, and escalate complex cases with a clear write-up of what you've already tried.
Supporting Identity, Access, and the Employee Lifecycle:
You'll run day-to-day onboarding and offboarding tasks in JumpCloud, Google Workspace, and Torii, handle access requests and SSO issues, and follow our access governance and least-privilege practices.
Administering Everyday Platforms:
You'll handle user-level administration of tools like Jira, Confluence, Slack, and Notion, and help keep JSM request types, knowledge base articles, and workflows accurate and easy to use.
Improving How We Work:
You'll spot trends in tickets and flag recurring issues. Where it makes sense, you'll write a knowledge base article, a small script, or propose an automation to the team. You'll support security and compliance efforts (DORA, ISO 27001, SOC 2) by following procedures carefully and keeping good records.
Who You Are
2+ years in IT support, service desk, or a similar user-facing technical role
Hands-on troubleshooting of both Windows and macOS: hardware, OS, applications, peripherals, and network connectivity
A strong customer service track record: patient, empathetic, and clear with non-technical colleagues, including under time pressure
Experience with an ITSM or ticketing tool, ideally Jira Service Management, and working to SLAs
Working knowledge of Google Workspace or M365 user administration
Familiarity with an MDM (JumpCloud MDM, Intune, or Jamf) and an identity provider (JumpCloud, Okta, Entra ID) for everyday tasks like enrollment, password resets, MFA, and SSO issues
Good written documentation habits: clear ticket notes and knowledge base articles
Fluent English, written and spoken
Nice to Have
Basic scripting (PowerShell, Bash, or Python) and a curiosity for automating repetitive work
Confident use of AI tools to speed up troubleshooting and documentation
Exposure to security and compliance frameworks (ISO 27001, DORA, SOC 2) or SaaS management tools like Torii
Experience with meeting room and AV setups (Google Meet or Zoom Rooms)
Experience in a fast-growing or regulated company
What We Offer
A chance to shape the day-to-day IT experience of a growing fintech. You'll have real ownership of how employees are supported, room to grow your technical skills alongside an experienced IT Operations team, and a clear path toward systems administration and automation if that's where you want to go.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Athens
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
We're looking for an IT Solutions Engineer who thinks like a systems builder - someone who doesn't just run internal infrastructure, but engineers it away where it shouldn't need a human at some point. This is a build-focused role on our IT Operations team. As we scale past 600 employees, our biggest lever is no longer closing tickets faster - it's removing the work that generates them.
You'll own the automation and integration layer that connects our identity, HR, device, and SaaS-governance systems, so that provisioning, deprovisioning, and access lifecycle events happen reliably and automatically instead of by hand. You'll pair closely with our Solutions Engineer, help set the technical standard for how automations are built and documented, and work cross-functionally with Security, People Ops, and DevOps to design end-to-end solutions rather than point fixes.
A DevOps and API background is exactly what this role is built around: you're comfortable reading API docs, wiring 2-3 systems together, scripting from scratch when a no-code tool won't cut it, and thinking about reliability, edge cases, and security from the first line. Above all, you're curious - about the systems you build, the people who depend on them, and how your engineering decisions impact the business.
What You'll Do
Build the access lifecycle automation layer:
Own the design, build, and maintenance of automated provisioning and deprovisioning across our top applications by ticket volume. Implement birthright roles for our highest-volume employee profiles and HiBob-driven trigger events (joiners, movers, leavers) that flow through to downstream systems without manual intervention.
Integrate our core systems:
Build and maintain the integrations that tie HiBob → JumpCloud → Tequipy (and Google Workspace, Slack, Notion, and the wider SaaS estate) into one coherent, event-driven lifecycle. Use REST APIs, SCIM, and our self-hosted n8n instance to create complex, reliable workflows.
Manage identity and access at the backend:
Configure and debug SSO/SCIM and SAML flows in JumpCloud as our Identity Provider. Own SSO app integrations end to end, troubleshoot complex provisioning and authentication issues, and keep access governance clean and auditable.
Deliver the Security controls programme:
Build the automations behind our security and compliance initiatives - local admin removal, least-privilege enforcement - contributing directly to DORA, ISO 27001, and SOC 2 efforts. Security is embedded in every config and every script, not bolted on afterward.
Administer and optimize business-critical platforms:
Manage the technical backend of Jira Service Management as our ITSM platform - configuring workflows, request types, forms, and automations to streamline internal processes - alongside the wider Atlassian Suite, Slack, and Notion.
Own endpoint automation:
Build and test JumpCloud MDM device policies, profiles, and scripts for zero-touch deployment across Windows and macOS endpoints (via Apple Business Manager), handling software deployment and OS-level configuration at scale.
Drive SaaS and budget optimization:
Monitor system logs, performance, and SaaS usage to identify waste and cost-saving opportunities, and implement the technical changes that reclaim them (e.g. license reclamation flows).
Document everything you build:
Proactively create and maintain technical documentation configs, automation flows, API maps - so that what you build can be run, understood, and extended by the rest of the team. Reliable, documented, alerted workflows are the standard, not the exception.
Lead technical projects:
Lead smaller technical projects end to end a new SSO app integration, a JSM form build-out, a new integration between systems - owning them from requirement to delivery, and providing technical guidance to the team as you go.
Who You Are
At least
3 years in IT support
, systems administration, or IT/DevOps engineering, with hands-on expertise across Windows and macOS environments.
Strong IAM experience: JumpCloud (or a comparable IdP) for SSO, SCIM, and SAML - including configuring integrations and debugging complex provisioning and authentication issues.
Strong MDM / UEM experience: endpoint management via JumpCloud MDM (or Intune / Jamf), including profiles and scripts for zero-touch deployment.
An automation-first mindset with real scripting skills - PowerShell, Bash, Python, or similar - to build reliable, scalable solutions from scratch, not just wire up templates.
API fluency: comfortable reading API documentation and integrating multiple systems (REST APIs, webhooks, SCIM). Experience with n8n or a comparable automation/iPaaS platform.
Proficiency administering Google Workspace (or M365) and experience with ITSM tools - ideally Jira Service Management (workflows, request types, automations).
Clear, concise communication in English across technical and non-technical audiences - able to explain configs and tradeoffs to Security, People, and Engineering alike.
Advanced use of AI tools to accelerate troubleshooting, draft automations, and continuously raise the bar on operational efficiency.
Strong Plus
Familiarity with security frameworks (ISO 27001, DORA, SOC 2) and SaaS governance / management tooling.
Experience with HRIS-driven automation (HiBob or similar) and hardware lifecycle tooling (Tequipy or similar).
Experience in high-growth, modern infrastructure environments.
ITIL 4 Foundation and JumpCloud Core Certification (or willingness to certify).
What We Offer
As a growing fintech with ambitious goals, we offer you the chance to make a real impact on the infrastructure that powers Finom's teams and products. You'll work with genuine ownership, autonomy, and the freedom to shape how we build and operate our internal systems.
This is a role for a curious builder - someone who wants the internal platform to be a product, engineered to be reliable, automated, and secure by design. If the idea of deleting an entire category of manual work by building the right integration is what gets you out of bed, this is your team.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Athens
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're looking for an IT Operations Engineer who puts internal users first. You'll be the person Finom employees turn to when something breaks, and you'll make sure they leave every interaction unblocked and well looked after.
You'll join the IT Operations team and work day to day across Windows and macOS devices, identity and access, and the SaaS tools hundreds of Finom employees rely on. The team builds and owns the core platforms; you'll run them, support the people who use them, and spot where things could work better.
About You
You enjoy helping people and it shows. You stay calm under pressure, explain technical issues in plain language, and follow up until the problem is actually solved. You treat every ticket as a colleague who needs help, not a queue item.
You're pragmatic and learn quickly. You don't need to build systems from scratch, but you think like a builder: you notice recurring issues, ask why they happen, and suggest a fix, a script, or a better process. You document what you learn so the next person doesn't have to start over.
What You'll Do
Delivering Excellent Internal Support:
You'll be the first line of help for Finom employees through Jira Service Management and Slack. You'll triage and resolve requests within SLA, keep users updated, and close tickets with clear, friendly communication. You'll own the employee experience of IT, from a quick password reset to a stressful laptop failure before a big meeting.
Troubleshooting Windows and macOS Devices:
You'll diagnose and fix hardware, OS, software, and network issues on both platforms, remotely. You'll handle device enrollment and compliance issues in JumpCloud MDM, software installs and updates, and escalate complex cases with a clear write-up of what you've already tried.
Supporting Identity, Access, and the Employee Lifecycle:
You'll run day-to-day onboarding and offboarding tasks in JumpCloud, Google Workspace, and Torii, handle access requests and SSO issues, and follow our access governance and least-privilege practices.
Administering Everyday Platforms:
You'll handle user-level administration of tools like Jira, Confluence, Slack, and Notion, and help keep JSM request types, knowledge base articles, and workflows accurate and easy to use.
Improving How We Work:
You'll spot trends in tickets and flag recurring issues. Where it makes sense, you'll write a knowledge base article, a small script, or propose an automation to the team. You'll support security and compliance efforts (DORA, ISO 27001, SOC 2) by following procedures carefully and keeping good records.
Who You Are
2+ years in IT support, service desk, or a similar user-facing technical role
Hands-on troubleshooting of both Windows and macOS: hardware, OS, applications, peripherals, and network connectivity
A strong customer service track record: patient, empathetic, and clear with non-technical colleagues, including under time pressure
Experience with an ITSM or ticketing tool, ideally Jira Service Management, and working to SLAs
Working knowledge of Google Workspace or M365 user administration
Familiarity with an MDM (JumpCloud MDM, Intune, or Jamf) and an identity provider (JumpCloud, Okta, Entra ID) for everyday tasks like enrollment, password resets, MFA, and SSO issues
Good written documentation habits: clear ticket notes and knowledge base articles
Fluent English, written and spoken
Nice to Have
Basic scripting (PowerShell, Bash, or Python) and a curiosity for automating repetitive work
Confident use of AI tools to speed up troubleshooting and documentation
Exposure to security and compliance frameworks (ISO 27001, DORA, SOC 2) or SaaS management tools like Torii
Experience with meeting room and AV setups (Google Meet or Zoom Rooms)
Experience in a fast-growing or regulated company
What We Offer
A chance to shape the day-to-day IT experience of a growing fintech. You'll have real ownership of how employees are supported, room to grow your technical skills alongside an experienced IT Operations team, and a clear path toward systems administration and automation if that's where you want to go.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Belgrade
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
We're looking for an IT Solutions Engineer who thinks like a systems builder - someone who doesn't just run internal infrastructure, but engineers it away where it shouldn't need a human at some point. This is a build-focused role on our IT Operations team. As we scale past 600 employees, our biggest lever is no longer closing tickets faster - it's removing the work that generates them.
You'll own the automation and integration layer that connects our identity, HR, device, and SaaS-governance systems, so that provisioning, deprovisioning, and access lifecycle events happen reliably and automatically instead of by hand. You'll pair closely with our Solutions Engineer, help set the technical standard for how automations are built and documented, and work cross-functionally with Security, People Ops, and DevOps to design end-to-end solutions rather than point fixes.
A DevOps and API background is exactly what this role is built around: you're comfortable reading API docs, wiring 2-3 systems together, scripting from scratch when a no-code tool won't cut it, and thinking about reliability, edge cases, and security from the first line. Above all, you're curious - about the systems you build, the people who depend on them, and how your engineering decisions impact the business.
What You'll Do
Build the access lifecycle automation layer:
Own the design, build, and maintenance of automated provisioning and deprovisioning across our top applications by ticket volume. Implement birthright roles for our highest-volume employee profiles and HiBob-driven trigger events (joiners, movers, leavers) that flow through to downstream systems without manual intervention.
Integrate our core systems:
Build and maintain the integrations that tie HiBob → JumpCloud → Tequipy (and Google Workspace, Slack, Notion, and the wider SaaS estate) into one coherent, event-driven lifecycle. Use REST APIs, SCIM, and our self-hosted n8n instance to create complex, reliable workflows.
Manage identity and access at the backend:
Configure and debug SSO/SCIM and SAML flows in JumpCloud as our Identity Provider. Own SSO app integrations end to end, troubleshoot complex provisioning and authentication issues, and keep access governance clean and auditable.
Deliver the Security controls programme:
Build the automations behind our security and compliance initiatives - local admin removal, least-privilege enforcement - contributing directly to DORA, ISO 27001, and SOC 2 efforts. Security is embedded in every config and every script, not bolted on afterward.
Administer and optimize business-critical platforms:
Manage the technical backend of Jira Service Management as our ITSM platform - configuring workflows, request types, forms, and automations to streamline internal processes - alongside the wider Atlassian Suite, Slack, and Notion.
Own endpoint automation:
Build and test JumpCloud MDM device policies, profiles, and scripts for zero-touch deployment across Windows and macOS endpoints (via Apple Business Manager), handling software deployment and OS-level configuration at scale.
Drive SaaS and budget optimization:
Monitor system logs, performance, and SaaS usage to identify waste and cost-saving opportunities, and implement the technical changes that reclaim them (e.g. license reclamation flows).
Document everything you build:
Proactively create and maintain technical documentation configs, automation flows, API maps - so that what you build can be run, understood, and extended by the rest of the team. Reliable, documented, alerted workflows are the standard, not the exception.
Lead technical projects:
Lead smaller technical projects end to end a new SSO app integration, a JSM form build-out, a new integration between systems - owning them from requirement to delivery, and providing technical guidance to the team as you go.
Who You Are
At least
3 years in IT support
, systems administration, or IT/DevOps engineering, with hands-on expertise across Windows and macOS environments.
Strong IAM experience: JumpCloud (or a comparable IdP) for SSO, SCIM, and SAML - including configuring integrations and debugging complex provisioning and authentication issues.
Strong MDM / UEM experience: endpoint management via JumpCloud MDM (or Intune / Jamf), including profiles and scripts for zero-touch deployment.
An automation-first mindset with real scripting skills - PowerShell, Bash, Python, or similar - to build reliable, scalable solutions from scratch, not just wire up templates.
API fluency: comfortable reading API documentation and integrating multiple systems (REST APIs, webhooks, SCIM). Experience with n8n or a comparable automation/iPaaS platform.
Proficiency administering Google Workspace (or M365) and experience with ITSM tools - ideally Jira Service Management (workflows, request types, automations).
Clear, concise communication in English across technical and non-technical audiences - able to explain configs and tradeoffs to Security, People, and Engineering alike.
Advanced use of AI tools to accelerate troubleshooting, draft automations, and continuously raise the bar on operational efficiency.
Strong Plus
Familiarity with security frameworks (ISO 27001, DORA, SOC 2) and SaaS governance / management tooling.
Experience with HRIS-driven automation (HiBob or similar) and hardware lifecycle tooling (Tequipy or similar).
Experience in high-growth, modern infrastructure environments.
ITIL 4 Foundation and JumpCloud Core Certification (or willingness to certify).
What We Offer
As a growing fintech with ambitious goals, we offer you the chance to make a real impact on the infrastructure that powers Finom's teams and products. You'll work with genuine ownership, autonomy, and the freedom to shape how we build and operate our internal systems.
This is a role for a curious builder - someone who wants the internal platform to be a product, engineered to be reliable, automated, and secure by design. If the idea of deleting an entire category of manual work by building the right integration is what gets you out of bed, this is your team.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Belgrade
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're looking for an IT Operations Engineer who puts internal users first. You'll be the person Finom employees turn to when something breaks, and you'll make sure they leave every interaction unblocked and well looked after.
You'll join the IT Operations team and work day to day across Windows and macOS devices, identity and access, and the SaaS tools hundreds of Finom employees rely on. The team builds and owns the core platforms; you'll run them, support the people who use them, and spot where things could work better.
About You
You enjoy helping people and it shows. You stay calm under pressure, explain technical issues in plain language, and follow up until the problem is actually solved. You treat every ticket as a colleague who needs help, not a queue item.
You're pragmatic and learn quickly. You don't need to build systems from scratch, but you think like a builder: you notice recurring issues, ask why they happen, and suggest a fix, a script, or a better process. You document what you learn so the next person doesn't have to start over.
What You'll Do
Delivering Excellent Internal Support:
You'll be the first line of help for Finom employees through Jira Service Management and Slack. You'll triage and resolve requests within SLA, keep users updated, and close tickets with clear, friendly communication. You'll own the employee experience of IT, from a quick password reset to a stressful laptop failure before a big meeting.
Troubleshooting Windows and macOS Devices:
You'll diagnose and fix hardware, OS, software, and network issues on both platforms, remotely. You'll handle device enrollment and compliance issues in JumpCloud MDM, software installs and updates, and escalate complex cases with a clear write-up of what you've already tried.
Supporting Identity, Access, and the Employee Lifecycle:
You'll run day-to-day onboarding and offboarding tasks in JumpCloud, Google Workspace, and Torii, handle access requests and SSO issues, and follow our access governance and least-privilege practices.
Administering Everyday Platforms:
You'll handle user-level administration of tools like Jira, Confluence, Slack, and Notion, and help keep JSM request types, knowledge base articles, and workflows accurate and easy to use.
Improving How We Work:
You'll spot trends in tickets and flag recurring issues. Where it makes sense, you'll write a knowledge base article, a small script, or propose an automation to the team. You'll support security and compliance efforts (DORA, ISO 27001, SOC 2) by following procedures carefully and keeping good records.
Who You Are
2+ years in IT support, service desk, or a similar user-facing technical role
Hands-on troubleshooting of both Windows and macOS: hardware, OS, applications, peripherals, and network connectivity
A strong customer service track record: patient, empathetic, and clear with non-technical colleagues, including under time pressure
Experience with an ITSM or ticketing tool, ideally Jira Service Management, and working to SLAs
Working knowledge of Google Workspace or M365 user administration
Familiarity with an MDM (JumpCloud MDM, Intune, or Jamf) and an identity provider (JumpCloud, Okta, Entra ID) for everyday tasks like enrollment, password resets, MFA, and SSO issues
Good written documentation habits: clear ticket notes and knowledge base articles
Fluent English, written and spoken
Nice to Have
Basic scripting (PowerShell, Bash, or Python) and a curiosity for automating repetitive work
Confident use of AI tools to speed up troubleshooting and documentation
Exposure to security and compliance frameworks (ISO 27001, DORA, SOC 2) or SaaS management tools like Torii
Experience with meeting room and AV setups (Google Meet or Zoom Rooms)
Experience in a fast-growing or regulated company
What We Offer
A chance to shape the day-to-day IT experience of a growing fintech. You'll have real ownership of how employees are supported, room to grow your technical skills alongside an experienced IT Operations team, and a clear path toward systems administration and automation if that's where you want to go.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Argentina
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Out client is an online coaching and digital business consulting company founded by Richard Yu, helping entrepreneurs and coaches scale their online businesses through high-ticket coaching and digital products. The company is looking for a highly creative, performance-driven Ads Creative Strategist to develop high-converting ad concepts, hooks, and angles for Meta ads, with a focus on scaling offers through cold traffic. This is a hands-on, creation-focused role centered on producing high volumes of winning ad creatives.
Responsibilities
Create ad concepts, hooks and angles aligned to each offer
Write complete ad copy for Meta, YouTube, Instagram Reels and any other paid channel we deploy
Work with our editors and designers to turn your copy into ads that convert. If you can produce ads entirely yourself, better still
Hold message-market consistency from ad through VSL, page and checkout
Take an ad from copy through to finished asset: writing it, directing the actor or AI avatar, briefing the editors, and giving quality control feedback on what comes back
Own the conversion narrative across the whole funnel
Work with the Head of Marketing to iterate on performance data
Requirements
A track record of ads that scaled a single offer past $1,000,000 a month in spend, roughly $30,000 to $40,000 a day. Meta preferred, strong results on other platforms welcome. By an offer we mean one product on a funnel sold from a landing page, with or without a VSL, with or without a sales team behind it
Real direct-response experience across offers, VSLs and ads. Not brand work
A record of inventing winning concepts, not only rewriting what already exists
Strong grasp of cold traffic psychology, particularly on low-ticket offers
Copy that is simple, clear, emotionally sharp and scalable
A preference for deep work over meetings
Scaled low-ticket offers is a plus
Built faceless funnels is a plus
Worked in information, education or subscription businesses in the business opportunity space is a plus
Benefits
Salary $3,000-5,000 + Bonus
Fully remote
Real ownership over offers and messaging
A high-performance team with a no-nonsense, get-it-done attitude
A genuine path to a C-suite level partner position
Travel with the executive team to two or three global retreats a year. Last year we did Dubai, Egypt, China and Puerto Rico. Optional, but a bonus if you like travel
Remote with flexible hours. Deep, creative thinking is the primary function of this role, so we protect it
Work that changes outcomes for beginners and nine-to-fivers trying to build something of their own
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT INSTITUTIONAL TRANSFERS
We're the team that makes it effortless for clients to move their investments to and from Wealthsimple. Behind every account transfer is a complex network of institutions, systems, and people — and our job is to make that all feel simple. We power the platform that ensures money moves reliably, efficiently, and transparently for our clients, and we're always growing our product offering so clients can transfer more accounts, in more ways and easier than ever.
We're hiring an Engineering Manager to lead one of our two teams. Transfers Platform owns the foundations that make transfers scalable and observable, including workflow architecture, operational tooling, and automation. Transfers Experience focuses on expanding our product offering so clients can move all types of accounts to Wealthsimple. Both teams partner closely with Product, Design, Operations, CX, and other Engineering teams.
ABOUT THE ROLE
As an Engineering Manager, you'll lead a team of software developers while helping shape the technical direction, delivery strategy, and culture of Institutional Transfers. You'll balance near-term client and operational impact with long-term investments in reliability, scalability, and developer effectiveness. Reporting to an Engineering Director, you'll contribute to the broader engineering leadership community and help build systems that support thousands of account transfers each day. You'll also have the opportunity to help shape newly formed teams with significant business and client impact.
IN THIS ROLE YOU'LL HAVE THE OPPORTUNITY TO:
- Build and grow a high-performing, inclusive team through hiring, coaching, feedback, career development, and thoughtful performance management.
- Set a clear technical direction and roadmap with Product and Design, balancing new capabilities with reliability, maintainability, and operational health.
- Ensure the scalability and reliability of the transfer platform and the tools that support our operations teams.
- Partner with Operations and CX to automate manual work — through both traditional software and modern technologies — and improve the accuracy, transparency, and speed of transfer processes.
- Help your team build new ways for clients to move their accounts to Wealthsimple, operating in data-driven environments and using that data to iterate quickly.
- Promote strong engineering practices, including thoughtful design, code review, testing, observability, documentation, healthy on-call, and effective incident response.
- Champion the use of AI-first development tools to materially improve your team's output.
- Work across Institutional Transfers, Bank and Brokerage Linking, Infrastructure, Security, SRE, and other teams to resolve dependencies and deliver end-to-end outcomes.
- Keep on top of industry best practices and standards that benefit our engineering organization, and hold teams accountable to them.
WHAT YOU'LL BRING:
- Experience managing and developing software engineering teams, including hiring, mentoring, feedback, and performance management.
- Technical depth in production software development and distributed systems, with the judgment to guide architecture and implementation decisions.
- Experience delivering reliable products with cross-functional partners in a complex or regulated environment.
- A practical understanding of modern backend and frontend systems, relational databases (SQL), event-driven architectures, and cloud infrastructure.
- Effectiveness at communicating with both technical and non-technical stakeholders.
- A strong commitment to inclusive leadership, operational excellence, and continuous improvement — including improving team documentation and making meaningful improvements to the codebase.
- Comfort supporting a team through on-call duties and system maintenance.
NICE TO HAVES:
- Experience with Ruby on Rails, React or React Native, GraphQL, Kafka, Temporal, Kubernetes, AWS, Datadog, or Sentry.
- Experience with Java, Kotlin, Python, or mobile development.
- Experience in fintech, banking, brokerage, or other systems that handle sensitive financial data.
- Familiarity with institutional transfer rails such as ATON or Fundserv.
WHAT SUCCESS LOOKS LIKE
In your first six months, you'll have built strong relationships with your team and partners, established clear goals and development plans, understood the health of the team's systems and operations, and helped shape a roadmap that improves reliability, delivery, and the client or operational experience.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE ROLE
Help build the engine behind what traders love
We are hiring a Marketing Operations & Campaign Manager to power our Active Trader business. This is the person who turns strategy into shipped work—the operational backbone who keeps creative projects, compliance reviews, and campaign briefs moving on time and at quality. You don't need to be a trader yourself, but financial literacy and genuine curiosity about markets will help you move fast and speak the same language as the rest of the pod.
You'll be the connective tissue of the Active Trader marketing team. Where our Product Marketing Managers set direction and shape narrative, you make it real: building briefs, running the creative pipeline, managing legal and compliance review, and keeping every campaign coordinated across a busy set of stakeholders. You'll own the systems and rituals that let a small team ship a lot, without dropping details or missing a regulatory requirement.
You'll thrive here if you're energized by getting things organized, love making messy processes simple, and take pride in being the person everyone trusts to have the details covered.
IN THIS ROLE YOU'LL HAVE THE OPPORTUNITY TO:
- Own the campaign operating rhythm: Run the end-to-end workflow for Active Trader campaigns, from brief to creative to launch to results analysis so work ships on time, on message, and on budget. Build and maintain the trackers, timelines, and intake process that keep the pod aligned.
- Write and manage briefs: Turn strategic direction into clear, complete creative and campaign briefs that give designers, copywriters, and partners everything they need. Chase down the open questions before they become delays.
- Drive creative project management: Coordinate designers, writers, agencies, and cross-functional partners across concurrent projects. Manage scope, feedback loops, versions, and approvals so creative lands polished and on schedule.
- Own compliance and legal review: Be the point person for getting marketing materials through legal, compliance, and regulatory review (e.g., CIRO requirements). Understand what's required, prep submissions cleanly, track approvals, and build the guardrails that keep us both fast and compliant.
- Keep stakeholders coordinated: Partner daily with Product Marketing, Growth, Brand, Design, Legal/Compliance, and external vendors—making sure the right people have the right information at the right time.
- Track and report results: Stand up the reporting and post-mortem process so we know what shipped, what worked, and what to do differently. Keep budgets and timelines honest.
- Leverage AI to streamline operations: Use AI tools to speed up briefing, drafting, reporting, and project coordination, and to remove friction from repetitive work.
WHAT YOU'LL BRING:
- 5+ years of experience: in marketing operations, campaign management, creative/project management, or agency account/traffic management—ideally in fast-paced, high-growth environments.
- Proven project management chops: You've run multiple concurrent campaigns or creative projects end-to-end and kept them on time, on scope, and on quality.
- Experience managing compliance or regulatory review: Financial services, healthcare, or other regulated industry experience is a strong plus; you know how to move fast and stay within the lines.
- Excellent briefing and written communication: You write clear briefs and crisp updates, and you make complex processes feel simple.
- Financial literacy and curiosity about markets: You don't need to be an active trader, but you're comfortable with financial concepts and eager to learn the trader audience.
- Sharp attention to detail: You catch the typo, the missing approval, and the date that doesn't line up.
- Comfort with tools and light data: Familiarity with project management and marketing tools; basic comfort reading a dashboard or a simple dataset (SQL is a nice-to-have).
- Fluency with AI tools: Experience using AI tools that boost productivity and reduce busywork.
- Bias toward action and comfort with ambiguity: You make things happen without waiting to be told.
- Growth mindset and a service orientation: You take pride in making the whole team better and shipping quality work.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Mandaluyong
Workplace: OnSite
What We Do
We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service.
We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Primary Duties and Responsibilities:
- Perform collections callouts and emails according to the collections workflow using the bank’s collections system.
- Review client information before and during calls using the collections system and other resources provided by the department.
- Answer client questions and provide support in resolving complaints, concerns, and issues.
- Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system.
- Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.
- Ensure that all communication with the client is conducted in a professional and respectful manner.
- Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)).
- Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.).
- Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment.
- Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts.
- Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process.
- Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties.
- Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process.
- May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.)
Qualifications
- Should have excellent decision-making, negotiating, and communication skills.
- Must be willing to work on shifting schedule.
- Willing to work onsite 3x a week (Mandaluyong)
- Open for Fresh Graduates
-
Location: Mandaluyong
Workplace: Hybrid
What We Do
We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service.
We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Primary Duties and Responsibilities:
- Perform collections callouts and emails according to the collections workflow using the bank’s collections system.
- Review client information before and during calls using the collections system and other resources provided by the department.
- Answer client questions and provide support in resolving complaints, concerns, and issues.
- Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system.
- Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.
- Ensure that all communication with the client is conducted in a professional and respectful manner.
- Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)).
- Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.).
- Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment.
- Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts.
- Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process.
- Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties.
- Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process.
- May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.)
Qualifications
- Should have excellent decision-making, negotiating, and communication skills.
- Must be willing to work on shifting schedule.
- Willing to work onsite 3x a week (Mandaluyong)
- Open for Fresh Graduates
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УдалённоseniorRemote (Canada)
ГибридseniorMinsk; Communicate effectively across time zones and collaborate seamlessly with global engineering leadership
Не хотите искать каждый день?
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
