Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We're hiring a Senior Manager, Infrastructure Security to lead the team responsible for securing 1Password's cloud-native platform. Reporting into Platform Security, you'll set the direction for Infrastructure Security, establish priorities, and drive execution aligned with our broader security strategy.
We're looking for a hands-on engineering leader who combines deep technical expertise with strong judgment and people leadership. You'll help your team tackle complex security challenges, prioritize work that meaningfully reduces risk, and build strong partnerships with engineering teams to make security an integral part of how our platform evolves.
Your team is responsible for security across cloud infrastructure, identity and access management, privileged access, networks, containers, and emerging AI and automated systems. You'll lead and develop a team of security engineers while partnering closely with Platform Security, Threat Operations, and infrastructure engineering leaders to strengthen our security posture.
As AI and agentic technologies become increasingly integrated into production environments, you'll also help define how we secure these systems, including their identities, access to infrastructure and data, and the controls that limit potential risk.
In this role, you'll help ensure 1Password's infrastructure remains secure, resilient, and scalable while enabling engineering teams to move quickly and confidently.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
We're looking for someone who brings strong technical depth, direct people leadership experience, and the ability to turn a security strategy into shipped work.
- 8+ years of experience in security engineering, including at least 3 years directly managing a team, with demonstrated accountability for team delivery, individual performance, engagement, and professional growth.
- Deep production experience securing a major cloud platform, including identity and trust boundaries, workload isolation, Kubernetes, and infrastructure as code.
- Experience building or improving privileged access programs, including how people and workloads access the systems and resources they need.
- Experience implementing network segmentation, WAF, and zero-trust approaches at scale.
- Hands-on experience securing AI and agentic systems in production, including workload identities, access to infrastructure and data, and security boundaries designed to limit the impact of a compromised agent.
- Demonstrated ability to review technical work, identify gaps, and raise the quality of engineering outcomes through effective technical oversight and coaching.
- Ability to navigate ambiguous, complex problems, establish priorities within an area of ownership, and define technical direction without relying on prescribed solutions.
- Proven ability to influence engineering teams through technical credibility, a track record of delivering results, and the development of high-performing engineers.
- Experience using AI to improve individual and team effectiveness, modeling responsible adoption, and ensuring AI-assisted work is reviewed for accuracy, sound judgment, and impact.
What you can expect:
- Set the strategic direction and priorities for Infrastructure Security, and own delivery end to end, aligned with the Platform Security strategy
- Define clear goals and metrics so progress is measurable and trade-offs can be argued with evidence
- Lead delivery across concurrent workstreams in cloud security, identity and access management, and container security
- Build, coach, and grow a team of security engineers: set clear expectations for what good looks like, and address both strong performance and off-track performance early rather than waiting for issues to surface
- Work closely with platform and infrastructure engineering teams so security is designed into systems from the start
- Help define how we secure AI and automated systems, including the identities they run as, how their access is scoped, and where the boundaries around them sit
- Partner with the other Platform Security teams and with Threat Operations so findings reach the right owner and get remediated inside an agreed SLA
- Make the calls Infrastructure Security needs, and bring in your peers and manager on decisions that reach beyond the team
- Make sure security keeps up with company growth without slowing teams down
USA-based roles only: The annual base salary for this role is between $230,000 USD and $334,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $202,000 CAD and $293,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Duluth, Georgia
Help toddlers discover who they are and what they can do.
At Guidepost Montessori, our Lead Toddler Guides create calm, purposeful environments where curiosity, independence, and confidence grow every day.
If you’re passionate about early childhood development and ready to lead a classroom designed for exploration and independence, this is your opportunity to make a meaningful impact.
Your Role
As a
Lead Toddler Guide
, you’ll lead a mixed-age toddler classroom in a Montessori environment thoughtfully designed to support children during one of the most formative stages of development.
Montessori guides prepare beautiful, orderly environments that invite exploration and support independence. Through careful observation, individualized lessons, and respectful guidance, you’ll help each child develop language, coordination, self-regulation, and confidence.
Your leadership will empower toddlers to explore freely, make choices, and take pride in what they can accomplish laying the foundation for lifelong learning.
What You’ll Do
Observe each child closely to understand and support their physical, emotional, and cognitive development
Prepare and maintain a beautiful, orderly classroom that fosters focus, independence, and exploration
Support independence by encouraging toddlers to “do it themselves”
Provide lessons in practical life skills, language development, and grace and courtesy
Build warm, trusting relationships with children and families
Communicate and collaborate with parents to support each child’s growth
Lead classroom routines and collaborate with team members to create a respectful, joyful community
The Montessori Prepared Environment
Every Guidepost toddler classroom is fully equipped with high-quality Montessori materials and designed according to the principles of beauty, order, and independence.
Our toddler environments feature:
Open spaces that encourage movement and exploration
Child-sized furniture and tools to support independence
Curriculum that builds skills in dressing, feeding, and toilet learning
Scientifically designed materials for fine and gross motor development
Natural elements including cozy rugs, real plants, and abundant light
Beautiful, breakable materials made from wood, metal, and glass
Opportunities to climb, crawl, and explore without restrictive devices
What We’re Looking For
Interest in pursuing
fully sponsored Montessori certification
through our Prepared Montessorian Institute, or a previously earned Montessori diploma
Experience working with children ages
0–3
in a group care or early learning setting
Alignment with child-led educational approaches (Montessori, Reggio Emilia, or similar)
Required
ECE or Child Development credits
Bachelor’s degree (any field)
What We Offer
Sponsored Montessori diploma training
and ongoing professional development
Competitive salary
Salary Range: $37,000-44,000
Health, dental, and vision insurance
Paid time off and paid holidays
75% tuition discount
for up to two children at any Guidepost school
A collaborative, supportive network of peers and mentors
Clear opportunities for career growth and leadership advancement
About Guidepost Montessori
Guidepost Montessori is a growing network of over
80 schools
across the U.S. and Asia, serving children from
3 months to 6 years old
in our Nido, Toddler, and Children’s House programs.
We believe children are capable and we intentionally design environments that empower them to explore, grow, and flourish. Our mission is to transform education by nurturing independence, joy, and lifelong learning.
If you’re inspired by toddler development, excited to partner with families, and ready to lead with purpose, we’d love to welcome you to Guidepost Montessori.
Apply today and help toddlers take their next big steps.
Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11597 CS1 Patient Onboarding Agent (Customer Support)
Independent Contractor – CPT-11597 CS1 Patient Onboarding Agent (Customer Support)/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The company helps patients across the United States diagnose and treat obstructive sleep apnea with at-home sleep tests and custom oral appliances. We are seeking a detail-oriented, empathetic, and tech-savvy CS1 Agent to guide patients through our onboarding journey, from purchase through manufacturing readiness, so every patient has a consistent, high-quality experience. The ideal candidate is highly organized, calm under pressure, and comfortable managing a large patient caseload across phone, SMS, and email. Experience in customer support, de-escalation, and meeting response-time SLAs is strongly preferred.
This is a long-term, ongoing opportunity with an ASAP start date.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
• Own each patient's onboarding journey from purchase through telehealth scheduling, impression kit delivery and return, and handoff to manufacturing.
• Manage a personal caseload of 100+ patients at different stages of the funnel, keeping work organized and prioritized every day.
• Respond to inbound patient messages by phone, SMS, and email within team SLAs, and make proactive outreach to keep patients moving forward.
• Serve as the patient's main point of contact, coordinating with insurance, clinical, sales, and manufacturing teams to resolve issues and prevent delays.
• Guide patients through completing and returning their impression kits and follow up on kits that are outstanding or need to be redone.
• Handle cancellation, refund, and billing concerns with empathy, using approved de-escalation scripts and escalating per the team's handoff process.
• Route clinical or medical questions to the clinical team. CS1 Agents do not provide medical advice.
• Document every patient interaction accurately and promptly in Salesforce.• Protect patient privacy and handle protected health information (PHI) in line with HIPAA.
• Share patient feedback and process gaps with leadership to help improve team SOPs.
● Proactively contact patients by phone immediately after purchase, particularly when they appear confused about the transaction or do not understand that they have purchased the treatment device, to clarify what occurred and explain the next steps.
● Offer direct phone calls or video meetings when patients need more personalized assistance or when text and email communication are insufficient to resolve their concerns.
● Provide clear, patient-friendly explanations of the onboarding process and guide patients through unfamiliar or confusing steps to ensure they understand what is required of them.
● Conduct proactive follow-ups with patients who have received their impression kits but have not completed or returned them, identifying potential barriers and providing step-by-step assistance as needed.
● Investigate patient concerns by reviewing relevant records and available supporting documentation before providing explanations or communicating resolutions.
● Take ownership of escalated patient concerns by acknowledging frustrations, gathering relevant information, and providing appropriate assistance or coordinating the necessary next steps.
● Identify recurring patient concerns, common call and email inquiries, and areas of confusion, and share these findings with leadership to support updates to team procedures and patient communication guidelines.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
• 1+ years of customer support, patient support, or call center experience; healthcare, telehealth, or e-commerce experience is a plus.
• Proven de-escalation skills, including handling cancellation and refund conversations.
• Ability to manage a high-volume caseload with strong organization and time management.
• Excellent written English and neutral spoken English.
• Strong attention to detail and accurate documentation habits.
• Empathetic, patient-first communication style.
• Ability to work independently while coordinating effectively with cross-functional teams.
• Familiarity with HIPAA or experience handling sensitive personal information preferred.
• High school diploma or equivalent required; bachelor's degree preferred.
SOFTWARE & APPLICATIONS
• Salesforce (CRM)
• Microsoft Teams
• Microsoft Outlook
• Microsoft Excel• Microsoft SharePoint
• Microsoft Word
• Cloud-based phone and SMS tools
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: regular schedule: Friday-Tuesday, 9 AM - 6 PM PST
training schedule (first 3 weeks) - Monday-Friday, 9 AM - 6 PM PST
Daily Working Time: 9:00 AM – 6:00 PM PST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week per VA
Daily Working Time: regular schedule: Friday-Tuesday, 9 AM - 6 PM PST
training schedule (first 3 weeks) - Monday-Friday, 9 AM - 6 PM PST
REPORTING TO/POC: To Be Determined
Number of VAs: 3
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Neutral / Level A
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Boston, MA | Dallas, TX | Salt Lake City, UT (This role requires you to be onsite 5 days a week in one of our locations)
About the Department
Infrastructure Operations builds and manages the data center infrastructure behind Cloudflare's global network. The organization brings together engineering, operations, hardware and logistics teams that plan, deploy, operate and maintain our footprint in hundreds of cities worldwide. In this role, you'll help extend that footprint with a new generation of data center sites across the United States.
About the Role
We're looking for Data Center Engineers to be the hands, eyes and judgment on the ground at our new sites. You'll work on-site every day at your home data center, helping bring it online and keeping its hardware healthy once it's in production.
You'll rack, cable and replace equipment, troubleshoot servers and network gear well past a simple parts swap, and keep every asset accurately documented from the moment it arrives. You'll work alongside colocation staff, integrators and partner teams, and support other sites remotely when the team needs you. Experienced engineers will have room to act as the technical lead for their site, mentor others, and help set the standards the team uses everywhere.
We're building these sites to run with less manual effort than traditional data centers. When something breaks, we expect you to fix it for good, not just for today, and to use AI and automation to make the fix stick, whether that means a better runbook, a script, or a change to how the team works.
This role is hands-on at the physical layer: hardware, cabling, and Layer 1/Layer 2 connectivity. You'll use the command line to troubleshoot servers and Layer 2 network issues, but network configuration and server provisioning are owned by partner engineering teams.
What You'll Do
Site Builds
Support integrated site builds: receive and inspect hardware, rack and stack equipment, and run and dress structured cabling to standard.
Verify integrator and contractor work against build specifications, drive defects to resolution, and make sure sites are production-ready before handoff.
Break/Fix and Troubleshooting
Triage and troubleshoot server hardware using BMC/IPMI, hardware logs, diagnostics and firmware tools. Find the root cause instead of swapping parts until something works.
Replace components and whole systems, including servers, switches and optics, safely and with minimal disruption.
Troubleshoot Layer 1 and Layer 2 issues: console into network devices, read interface and link state from the command line, inspect and clean optics, check light levels, and test fiber with a light meter or OTDR.
On-Call and Incidents
Take part in an on-call rotation and respond on site to incidents affecting hardware at your data center.
Document what happened and what you did, and contribute to root-cause analysis and follow-up actions.
AI, Automation and Continuous Improvement
Solve problems for good. When an issue repeats, find the underlying cause and change the process, runbook or tooling so it doesn't come back.
Use AI tools as part of your daily work: to speed up troubleshooting, interpret hardware and network logs, draft and improve documentation and runbooks, and summarize incidents.
Find repetitive manual work and remove it with scripting, automation or AI-assisted workflows, or turn it into clear requirements for tooling teams.
Share what works so the rest of the team can adopt it across every site.
Documentation and DCIM
Keep DCIM records accurate in real time, including rack elevations, cabling, power and asset location, from receipt through decommissioning.
Follow and improve runbooks and build standards so work is repeatable across sites.
Logistics and Hardware Lifecycle
Own receiving, shipping and spares inventory at your site, and process RMAs end to end.
Perform on-site decommissioning: unracking, serial number verification and chain of custody through handoff for secure destruction.
Vendors, Partners and Compliance
Escort and supervise colocation remote-hands staff, contractors and integrators working at your site, and hold them to our quality and safety standards.
Work directly with partner teams to coordinate access, maintenance and escalations for your site.
Follow physical security, access control and compliance procedures without exception, and help produce accurate evidence for audits.
Supporting Other Sites
Support other sites remotely, for example by guiding remote hands or reviewing documentation, and travel occasionally to help with builds or surges.
Who You Are
Careful and precise.
Clean cabling, correct labels and accurate records matter to you. If it isn't documented, it isn't done.
Dependable on your own.
You're often the only Cloudflare person on site. You work independently, communicate clearly with a remote team, and know when to escalate.
Security-minded.
You understand that access rules and chain of custody exist for a reason, and you follow them every time.
A troubleshooter, not a parts swapper.
You want to know why something failed, and you use logs, diagnostics and the command line to find out.
Someone who makes the team better.
You share what you learn, help newer teammates get up to speed, and take ownership of your site's outcomes.
AI-fluent and automation-first.
Your first instinct is to solve a problem for good, not work around it again. You reach for AI tools and automation to troubleshoot faster, document better and improve how the team works, and you check the output before you trust it.
Required Experience
Hands-on experience in data center, network or server hardware operations, including working independently on site.
Experience racking, stacking and cabling servers and network equipment, and replacing whole systems and components.
Solid working knowledge of structured cabling standards, fiber and copper, and optics.
Hardware troubleshooting beyond parts swaps, including BMC/IPMI, hardware logs, diagnostics and firmware.
Comfort with the Linux command line and with network device CLIs to troubleshoot Layer 1 and Layer 2 issues.
Experience with fiber inspection, cleaning and testing, including light meters or OTDR.
Regular, hands-on use of AI tools in your technical work, such as troubleshooting, log analysis or documentation, and examples of improving a process instead of repeating a workaround.
Experience with asset tracking, DCIM or inventory systems, and with receiving, shipping and RMA processes.
Experience working in colocation facilities and with third-party vendors or contractors.
Willingness to take part in an on-call rotation and respond on site.
Clear written and verbal communication, including documenting work and updating tickets.
A valid driver's license, reliable transportation, and proximity to your assigned data center.
Ability to travel occasionally to other sites.
Preferred Qualifications
Experience as a technical lead or primary on-site contact for a data center, including leading on-site incident response.
Experience mentoring or training other technicians or engineers.
Experience writing runbooks, build standards or checklists used across multiple sites.
Experience supporting or leading new data center builds or integrated rack deployments.
Scripting experience (for example Bash or Python), or experience building automation or AI-assisted workflows that reduced manual work.
Certifications such as CompTIA A+, Network+ or Linux+, CCNA, BICSI, or data center certifications (for example CDCP or CDCTP).
Experience with DCIM and source-of-truth tooling such as NetBox or Nlyte, and Jira-based workflows.
Experience at a hyperscaler, cloud provider, major CDN or similarly large infrastructure operator.
Experience with ITAD and secure destruction processes.
We also consider candidates earlier in their careers who bring strong fundamentals and a drive to learn.
Physical Requirements
Lift and move equipment up to 50 lbs, and handle heavier equipment with a team or lift assist.
Stand, walk, bend, kneel and work in tight or elevated spaces for extended periods.
Work in loud, cold, and tightly controlled data center environments.
Use ladders, lifts and carts safely.
These are essential functions of the role. Reasonable accommodations are available for qualified individuals with disabilities.
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Security Engineer on the Governance, Risk, and Compliance (GRC) team, you’ll help build and scale programs that support commercial audits, federal compliance, security risk management, vendor risk, policy management, and customer trust. You’ll turn complex requirements into practical controls, reliable workflows, and measurable improvements while partnering across Security, Engineering, Legal, Privacy, and other teams. You’ll be expected to identify opportunities where AI can improve GRC workflows and turn useful experiments into practical, reliable solutions. Your work will help 1Password protect the people, businesses, and digital experiences that depend on secure access every day.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• Bring three or more years of experience in security, compliance, risk, audit, GRC, program management, or a related technical discipline.
• Manage moderately complex, cross-functional compliance or security initiatives with a high degree of organization, ownership, and follow-through.
• Apply one or more security or compliance frameworks, such as SOC 2, ISO 27001, NIST 800-53, CMMC, FedRAMP, PCI DSS, or similar standards.
• Support FedRAMP or comparable federal compliance programs, ideally in a program management, project management, or cross-functional coordination capacity. Familiarity with authorization boundaries, assessment preparation, Plans of Action and Milestones (POA&Ms), continuous monitoring, Third-Party Assessment Organization (3PAO) coordination, or remediation is valuable.
• Translate framework requirements into clear control activities, policies, procedures, test cases, evidence requirements, and operational workflows.
• Work with GRC platforms such as Drata, Tines, Vanta, ServiceNow, Archer, LogicGate, Secureframe, or comparable tools, and use automation techniques such as APIs, scripts, webhooks, ticketing workflows, and cloud or identity integrations.
• Actively use AI in day-to-day work and show a clear trajectory toward building with it, including experimenting with or configuring AI-assisted workflows for GRC, security, risk, or compliance tasks. Understand the need for validation, human judgment, reliable controls, and appropriate review before relying on AI-generated outputs.
What you can expect:
• Manage GRC initiatives spanning commercial compliance, federal compliance, security risk, vendor risk, policy management, and customer trust.
• Support planning, assessment preparation, remediation, and continuous monitoring activities for FedRAMP, CMMC, NIST 800-53, and related programs.
• Partner with control owners, Security, Engineering, Legal, Privacy, auditors, assessors, and business stakeholders to gather evidence, track actions, and resolve gaps.
• Define and improve how evidence is generated, validated, mapped to requirements, stored, and traced to its source.
• Monitor control health, evidence freshness, configuration drift, exceptions, and remediation progress.
• Build or configure automated and AI-assisted workflows that reduce manual effort and improve the reliability of compliance and risk processes.
• Maintain project plans, action trackers, risk logs, documentation, and status updates while contributing to repeatable team practices and knowledge sharing.
USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Intellias
Meet your recruiter
Daria Donets
daria.donets@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Embedded C Engineer
Senior
Lviv, Ukraine
Hybrid
APPLY NOW
REFER A FRIEND
Drivers of change, it’s your time to pave new ways. Intellias, a leading software provider in the automotive industry, invites you to develop the future of driving. Join the team and create products used by 2 billion people in the world.
What project we have for you
We are a team developing embedded software solutions for advanced automotive microcontroller platforms. Our software enables the configuration, control and integration of on-chip peripherals, connecting hardware capabilities with vehicle applications. Our work includes low-level drivers and Complex Device Drivers (CDDs) that support hardware-specific functionality and integration into automotive software architectures.
What you will do
Develop and maintain embedded software and peripheral drivers with guidance from experienced engineers.
Configure microcontroller peripherals and adapt existing software examples to project needs.
Assist with hardware bring-up, debugging, and software integration.
Perform basic software tests and document results.
Participate in code reviews and follow team coding guidelines.
Collaborate with hardware, software, and test engineers while building practical expertise in Infineon platforms.
What you need for this
Degree in Electrical, Electronics, Computer Engineering, or a related field, or equivalent practical experience.
Working knowledge of C programming and embedded software fundamentals.
Familiarity with basic peripherals such as GPIO, timers, UART, SPI, I²C, or ADC.
Basic understanding of interrupts and bare-metal programming.
Ability to read technical documentation and use basic debugging tools.
Willingness to learn new platforms, investigate technical issues, and collaborate with the team.
Experience with arm Architecture.
Nice to have:
Experience with Infineon PSoC, TRAVEO, or AURIX microcontrollers, or other MCU platforms.
Exposure to oscilloscopes, logic analyzers, or hardware schematics.
Familiarity with Git, software testing, and technical documentation.
Awareness of CAN, LIN, RTOS concepts, or automotive software development.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Assembler
Automotive
C++
Linux
Location: AZ_Mesa_HQ
Position Overview:
The Operations Technician is responsible for work in our Regional Operations team in the VCC. This position will work to support our operations across the United States as well as parts of Canada. The Ops Technician is responsible for remote troubleshooting, site and roadside monitoring and general uptime for devices managed by the VCC. In this role you will be dedicated to keeping our clients roadside network devices online and operating at peak efficiency.
Essential Responsibilities:
• Ensure compliance with company policies and regulatory requirements.
• Maintain accurate and detailed records of all account documentation.
• Communicate effectively with advisors to resolve any discrepancies or issues.
• Coordinate with the VCC Support teams, including Manager, Supervisors, and technicians in daily activities for remote technical support verifications, downtime reporting, and verification and tracking of remote equipment. • Maintain VCCs documentation and databases with meticulous dedication to ensure our records are accurate and up to date.
• Ability to work all shifts in a 7x24x365 environment including rotating on call coverage
• Review of existing Red-Light Camera locations, including still images and video (pre and post process) to ensure the equipment is working properly and captured images are of the highest quality
• Ability to work in a fast-paced operational environment.
• Ability to work independently with minimal supervision.
• Ability to manage multiple tasks on time, including ticket administration, communications, and follow up activities.
• Ability to learn in an 'on-the-job' training environment.
• Participates in planning, daily stand-ups, backlogs sessions.
• Performs other duties and/or special projects as assigned
. • Identifies areas of opportunity to improve our service offering.
• Adhere to customer-specific procedures and Service Level Agreements (SLA) as well as team KPI’s
. • Ability and willingness to learn new things, particularly new technology.
• Provide expert work order management through driving, following up and closure of assigned trouble tickets.
Qualifications:
• Preferred Bachelor’s degree or Associate’s degree in information technology, computer science or closely related field and/or two (2) years’ experience in Operations, Remote Troubleshooting OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
• Preferred Agile Scrum Certification which could be Scrum Master, Product Owner or Scrum Fundamentals
• Preferred experience in Scripting or Programming Languages such as PowerShell, Visual Basic, or Python.
• Demonstrated knowledge of computing and data troubleshooting
• Demonstrated knowledge of network and remote system troubleshooting
• Demonstrated knowledge of data management and information technologies
• Experience in accurately and reliably interpreting data for determining appropriate action.
• Experience in managing multiple priorities.
• Preferred Advanced skill and experience with Microsoft Suite including Word, Excel, PowerPoint and Addition suite applications like Power BI Pro, Viso and Outlook.
Successful completion of the Nlets fingerprinting background assessment
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: Kyiv; Lviv
Workplace: onsite
Ajax Systems is expending and is looking for a Lead Hardware Engineer to strengthen our team.
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses of any scale. To date, the Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.
We are looking for an expert who brings strategic value: someone who can oversee complex system architectures, consult on cross-departmental optimizations, and mentor the team on high-performance design methodologies. You will be the bridge between innovative concepts and mass-scale manufacturing.
Key Responsibilities
Architecture & Design: Develop sophisticated schematic solutions and PCB layouts for new Ajax devices, ensuring high reliability and scalability.
Strategic Optimization: Proactively identify opportunities for cost reduction and performance enhancement through component unification and innovative architectural shifts.
Project Oversight: Lead complex hardware projects from initial concept through to mass production (10,000+ units/month), ensuring all technical risks are mitigated.
Cross-Functional Consultation: Act as a subject matter expert for the firmware and supply chain teams to optimize the hardware-software interface and manufacturing yield.
Prototype Lifecycle: Lead the “bring-up” process, debugging complex issues and defining rigorous testing protocols for design validation.
Requirements
Advanced Circuit Design: Expert-level calculation of circuit elements and high-fidelity simulations of device behavior.
EDA Mastery: Professional proficiency in Altium Designer (experience with managed libraries and 3D modeling is preferred).
Design for Excellence (DfX): Proven track record of designing for LVD/EMC compliance and mass manufacturing (DFM/DFT).
Power Management: Deep expertise in designing both battery-powered and mains-powered (85–265 VAC) devices.
Full Lifecycle Ownership: Experience preparing comprehensive production documentation (BOM management, Gerber files, assembly drawings) using Git for version control.
Communication: Fluent English is required for technical documentation and international collaboration.
Preferred Qualifications
Supply Chain Leadership: Direct experience working with vendors and manufacturers for high-volume production.
High-Speed Design: Advanced understanding of Signal Integrity (SI) and Power Integrity (PI). Experience with S-parameters, PDN impedance modeling, and TDR measurements.
System-Level Thinking: Ability to write or review embedded software (C/C++, STM32) to facilitate deep-level debugging and hardware-software co-design.
Regulatory Mentorship: Experience guiding products through global certifications (UL, CE, RED), beyond basic compliance.
We offer:
The opportunity to suggest and implement your own ideas that directly influence the product and its mass production;
A place in a fast-growing company with a motivated and professional team;
Competitive salary;
Medical insurance;
Corporate English classes;
The opportunity to participate in Ajax’s internal beta-testing program for security systems;
Discounts from partner companies;
Discounts on Ajax products.
Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.
Location: Armenia
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
We are looking for a highly motivated, customer-focused person to join our Service Desk as the first point of contact for new and existing employees. With offices in Riga, Warsaw, London, Valletta, Limassol, Tbilisi, Almaty, Hong Kong and many remote colleagues, you will make sure every newcomer has a smooth first day, every leaver is offboarded securely, and every everyday IT request is picked up quickly.
The work is process-driven: requests are handled in Jira Service Management and Slack, and every standard operation (onboarding, offboarding, granting access, issuing a laptop) is described in step-by-step instructions in our internal knowledge base. You will handle about 150–250 requests per month.
Reporting Line
— Service Desk Lead
Worksite
— Remote
What You Will Do
New hire onboarding:
• Process onboarding requests: check that the corporate account and the standard set of accesses are ready before the new hire's first day
• Be the primary contact for new employees on their first working day and run the technical onboarding session: laptop setup and first login, the corporate app portal, browser, messenger, mail, calendar, cloud storage, task tracker, VPN, telephony, 2FA and password manager
• Make sure all accounts and tools are activated and follow up on anything left open
Employee offboarding:
• Process offboarding requests strictly according to the company policy: suspend the corporate account, transfer mailbox and documents to the manager, revoke access to corporate systems
• Arrange the return of corporate equipment, device wipes and asset record updates
Access management:
• Grant, change and revoke access to corporate services according to documented instructions: mail groups and aliases, shared mailboxes and drives, messenger groups, telephony, business applications, password manager and others
• Manage seats for SaaS, AI and developer tools: check free licences, send invitations, revoke seats on offboarding
• Follow information security rules: access is granted only after formal approval
Corporate equipment:
• Handle laptop handover requests so that new employees have a ready device on day one; coordinate delivery with Office Managers
• Process equipment returns, replacements, laptop buyouts and peripheral requests
• Keep asset records up to date in the asset management system
Daily 1st line support:
• Respond to employee requests in Slack, the Service Desk portal and e-mail, with the first reply within one hour
• Log, categorise and track all requests in Jira
• Troubleshoot typical issues: passwords and 2FA, mail and calendar, messenger, VPN and connectivity, macOS and Windows laptops, software installation, printers, access to internal business applications, telephony
• Handle device-management notifications and follow up with users
• Escalate complex issues to L2 / engineering teams with a clear description and the steps already taken
SLA and documentation:
• Meet SLAs for response and resolution times, keep customers updated on request status and close requests only with their confirmation
• Keep ticket updates accurate and log working time
• Document new or non-standard solutions and keep onboarding instructions and checklists in the knowledge base up to date
• Submit a short weekly report on completed work, blockers and priorities
What We Are Looking For
• No prior professional IT or Service Desk experience required: we hire for attitude, aptitude and communication skills
• English at B2 level or higher (mandatory): you will communicate with a diverse, international workforce
• Stress tolerance: you stay calm and professional on busy onboarding days and in urgent situations
• A genuine desire to help people and a service-oriented mindset
• Clear, friendly written and verbal communication
• Patience and focus for high-volume, repetitive tasks
• Attention to detail and discipline: you follow instructions and security rules exactly
• Eagerness to learn new systems and procedures
• Confident user of macOS and Windows
• Knowledge of Google Workspace or Microsoft 365
• Experience with Slack or a similar messenger (Teams, Discord, Mattermost)
• Experience with Jira or other task trackers (Trello, ClickUp, etc.)
• Ability to write clear instructions for end users
Nice to have:
• Experience in customer support, helpdesk or technical support
• Russian language: part of the internal documentation and many requests are in Russian
• Experience with ITSM / Service Desk systems
• Experience with password managers
• Experience with MDM / device management tools
• Basic understanding of VPN and networking
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Manchester
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Norway, Sweden, Denmark, Finland, Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection, and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes 4 factories, 2 of which are located in Ukraine, 1 in Turkey, and 1 in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
As an Administrative Support Specialist, you will play an important role in supporting the daily operations of our UK business. You will provide administrative and operational assistance to our Business Development Managers, marketing team, and other colleagues, ensuring that internal processes, customer visits, and events run smoothly.
This is an independent, office-based position that requires strong organisational skills, initiative, and the ability to manage multiple priorities with minimal supervision.
Key Responsibilities:
Provide day-to-day administrative and operational support to the UK sales and marketing teams.
Coordinate product returns, ensuring accurate documentation, communication, and timely processing.
Support the organisation of company events, exhibitions, meetings, and customer visits, including logistical arrangements.
Manage bookings and schedules for the Manchester showroom and demo suite, ensuring they are prepared for customer demonstrations and meetings.
Assist Business Development Managers with administrative requests, including providing pricing information and preparing relevant documentation.
Coordinate office-related activities and ensure the smooth day-to-day running of the Manchester location.
Liaise with internal teams and external partners to resolve administrative and operational queries.
Maintain accurate records, documentation, and schedules, ensuring information is organised and up to date.
Requirements:
Previous experience in sales administration, office administration, sales support, or a similar role.
Strong organisational and time-management skills, with the ability to manage multiple tasks and competing priorities.
Excellent written and verbal communication skills.
Confidence working independently, taking ownership of tasks, and solving problems proactively.
Good working knowledge of Google Workspace applications, particularly Google Docs, Google Sheets, Gmail, and Google Calendar.
Strong attention to detail and a structured approach to administrative processes.
A customer-focused mindset and the ability to communicate professionally with colleagues, customers, and external partners.
Willingness to work full-time from our Manchester office.
Nice To Have:
Experience supporting sales teams, particularly in a B2B environment.
Experience coordinating events, exhibitions, or customer demonstrations.
Familiarity with CRM or ERP systems.
Previous experience in the security, technology, or electronics industry.
What We Offer:
Opportunity to work in one of the most recognized and innovative security manufacturers.
Opportunity to take on new challenges, advance your career, and make a meaningful impact.
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
Competitive compensation that includes a base salary and performance-related bonuses.
Work tools are covered by the company.
We get to work every day and build a better security world for people. At Ajax Systems, we are all a part of something bigger than ourselves. Join us and be part of Ajax Systems company, where you will feel empowered to succeed!
Location: Manchester; London; Birmingham; Bath; Brighton; United Kingdom
Workplace: remote
Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems' production includes three factories, two of which are located in Ukraine and one in Turkey. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.
Ajax Systems is a Ukrainian success story, a place of incredible strength and energy.
Key requirements:
Proven experience in inside sales, preferably in a B2B environment
Excellent verbal and written communication skills
Goal-oriented mindset with a passion for achieving targets
Strong customer service orientation with a passion for building and maintaining long-term customer relationships
Ability to empathize with customers and provide solutions to their problems/ requests
Proficiency in Microsoft Office suite (Word, Excel, Outlook) for creating documents, spreadsheets, and email communication.
Familiarity with CRM softwares to manage customer interactions, track leads, and generate reports
Self-motivated, resilient, and adaptable to a fast-paced sales environment
Responsibilities:
CRM leads management, analysis and follow-up
Partner Program quarterly results management, analysis and follow-up
Distributors events: promo creation and follow-up, checking lists of participants, event feedback and improvements to increase sales and leads
Ajax events: leads qualification/tracking and participants follow-up
Follow up with clients post-sale to ensure satisfaction, resolve any issues, and secure repeat business and referralsDevelopment of an incentive program for KA according to the sales growth plan
Make outbound calls to potential customers to promote and sell the company's solutions
Respond to inbound sales inquiries and follow up on leads generated by other sales channels
Build and maintain relationships with customers, understand their needs, and provide solutions to meet their requirements
Keep accurate and up-to-date records of customer interactions and sales activities in the company's CRM systemCollaborate with other departments to ensure a seamless customer experience and resolve any issues that arise
Provide regular updates to the management on performance and progress
Managing and maintaining a database of all sales data (orders, payments, forecasts, performance, BDMs call cycles)
Support the sales team in all aspects of the sales process, including lead generation, qualification, and follow-up
Prepare proposals and other sales-related materials
Coordinate sales events demonstrations and presentations
Continuously strive to improve sales techniques, processes, and efficiency to maximize productivity and results
Meet or exceed monthly and quarterly sales targets
We offer:
Opportunity to work in one of the most recognized and innovative security manufacturers.
Opportunity to take on new challenges, advance your career, and make a meaningful impact.
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
Competitive compensation that includes a base salary and performance-related bonuses.
Work tools are covered by the company.
We get to work every day and build a better security world for people. At Ajax Systems, we are all a part of something bigger than ourselves. Join us and be part of Ajax Systems company, where you will feel empowered to succeed!
Location: London; Oxford; Reading; Portsmouth; Cambridge; Crawley; Luton; Worthing; Southampton; Northampton
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Key Responsibilities:
Team Leadership & Strategy
Lead, mentor, and support the regional sales team in UK South to achieve individual and collective revenue targets.
Formulate and execute tailored market strategies and commercial plans for Ajax Systems products across the region.
Business Development & Account Management
Proactively identify and capture new business opportunities, securing meetings with key stakeholders and potential partners.
Strategize, prepare, and deliver compelling presentations to engage business partners, specifiers, and industry decision-makers.
Foster high-trust relationships with dealers, installers, and ARCs, ensuring clear communication of product features, benefits, and updates.
Advocate for the inclusion of Ajax Systems products in system specifications to influence purchasing decisions.
Partner Enablement & Market Presence
Actively represent Ajax Systems at trade shows, marketing events, and industry exhibitions to enhance brand visibility.
Gather market intelligence and customer feedback to guide management on product enhancements and future offerings.
Qualifications & Requirements
Proven track record in B2B sales within the UK security sector (Intrusion, CCTV, Fire, or related security products).
Management Experience: experience with hiring, onboarding, leading, motivating, and directing a high-performing regional sales team.
Strong business acumen with an established network of contacts among UK distributors, installers, and integrators.
Understanding of UK security industry standards, distribution channels, and vertical sectors.
High technical competence with security products and the ability to conduct effective technical product demonstrations.
Excellent presentation, negotiation, and interpersonal skills.
Proactive, self-driven, and results-oriented with a strong hunter mentality.
Willingness and ability to travel up to 70–80% of the time across the region as required by business needs.
Location: Manchester; Birmingham; Sheffield; Leeds; Liverpool
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Key Responsibilities:
Team Leadership & Strategy
Lead, mentor, and support the regional sales team in UK North to achieve individual and collective revenue targets.
Formulate and execute tailored market strategies and commercial plans for Ajax Systems products across the northern region.
Business Development & Account Management
Proactively identify and capture new business opportunities, securing meetings with key stakeholders and potential partners.
Strategize, prepare, and deliver compelling presentations to engage business partners, specifiers, and industry decision-makers.
Foster high-trust relationships with dealers, installers, and ARCs, ensuring clear communication of product features, benefits, and updates.
Advocate for the inclusion of Ajax Systems products in system specifications to influence purchasing decisions.
Partner Enablement & Market Presence
Actively represent Ajax Systems at trade shows, marketing events, and industry exhibitions to enhance brand visibility.
Gather market intelligence and customer feedback to guide management on product enhancements and future offerings.
Qualifications & Requirements
Proven track record in B2B sales within the UK security sector (Intrusion, CCTV, Fire, or related security products).
Management Experience: experience with hiring, onboarding, leading, motivating, and directing a high-performing regional sales team.
Strong business acumen with an established network of contacts among UK distributors, installers, and integrators.
Understanding of UK security industry standards, distribution channels, and vertical sectors.
High technical competence with security products and the ability to conduct effective technical product demonstrations.
Excellent presentation, negotiation, and interpersonal skills.
Proactive, self-driven, and results-oriented with a strong hunter mentality.
Willingness and ability to travel up to 70–80% of the time across the UK North region as required by business needs.
Location: Berlin
XUND is a leading digital health scale-up that enables healthcare companies to digitize patient interactions and translate data into actionable insights.
It's our vision to empower patients to make better decisions. But we cannot do it alone: we need leaders, doers, and innovative minds to turn our vision into reality.
That is why we are looking for an ambitious, highly committed, and entrepreneurial team player who shares our
values of putting patients first, building an inspiring and open environment and challenging the status quo.
The Role
Join our team as a Partnership Manager and play a key role in expanding our medical device business in European healthcare markets. Your ability to build strategic relationships and structure B2B enterprise deals will allow you to turn complex industry challenges into long-term, high-impact partnerships with leading healthcare organizations. Working closely with our medical, regulatory and product teams, you will turn partner requirements into seamless digital health integrations that deliver tangible benefits to patients and healthcare systems.
Your Responsibilities
Manage and develop our existing partnerships to ensure long-term value and growth of accounts
Lead the onboarding and enablement process for new clients and channel partners
Support and lead negotiations on contracts and prices for new deals and expansions
Coordinate with the medical, regulatory and product teams to align partner requirements with our product roadmap
Analyze market trends and regulatory developments to anticipate client needs and identify expansion potential
Attend trade shows, conferences and industry events in the DACH region and across Europe
Your Profile
Bachelor's degree or higher (irrespective of specialization)
5+ years of experience in the healthcare, digital health or medical device industry
Proven track record of working with large healthcare organizations
Curious, intellectually flexible and strong problem-solving skills
Excellent written and verbal communication skills in German and English
Resident in the European Union and authorized to work
Your Benefits
Embark on a journey with one of Europe’s fastest-growing digital health scale-ups and make a real impact in a purpose-driven environment!
Take on exciting challenges while working in a dynamic space where creativity and fresh ideas are always encouraged.
Benefit from a dedicated training budget and professional development time, because we believe in growing together and supporting your skill-building journey.
Enjoy the flexibility to work from wherever suits you best – whether that’s your cozy home office, a café down the street, or one of our offices in Vienna, Budapest, or London.
Join regular team events at each office and several company-wide celebrations throughout the year to connect with colleagues, share experiences, and create lasting memories.
Be part of a vibrant, open culture with flat hierarchies and direct communication, where your voice matters and everyone’s ideas are heard.
Plus, office dogs! They're here to keep the vibes chill and remind us all to take a paws and relax.
We believe in fair and transparent compensation. The target base salary for this full-time role is €65,000 – € 75,000 gross per year, with final offers tailored to your experience, skills and qualifications. In addition, you are eligible for a performance bonus of up to 20% of your base salary, which is tied to the revenue growth of the client accounts you manage.* To ensure every team member shares in our growth, all employees participate in our Virtual Stock Option Plan (VSOP).
*We aim to pay fairly and competitively. If this range falls slightly outside your expectations, please let us know early in the process so we can explore what's possible before missing out on a great candidate.
At XUND, we know that innovation happens when different perspectives come together. Whether you’re a coding whiz, a health enthusiast, a spreadsheet guru, or a creative problem-solver, we value what you bring to the team. If you’re excited about this role but feel like you don’t “check all the boxes,” don’t worry – we still want to hear from you! We’re committed to fostering an inclusive space where everyone’s contributions are valued and respected, and we encourage candidates of all backgrounds, identities, and experiences to apply. If you’re eager to make an impact, we’d love to hear from you!
BitGo is looking for an Office Manager and IT Operations professional to manage Dubai office operations, workplace services, basic IT support, and corporate administrative processes.
Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
New opportunities in Latin America!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite an Intermediate Android Software Engineer to join our team. You’ll be hands-on throughout the full software development life cycle – designing, coding, testing, and maintaining complex Android applications for a leading payments technology company. In an agile environment, you’ll collaborate with cross-functional teams, drive engineering best practices, ensure code quality, and support technical decision-making.
🟩
What's in it for you:
Work with a Fortune 500 fintech leader driving innovation in payments across 100+ countries
Own the full SDLC, delivering secure, high-performance Android applications from design to deployment
✅ Is that you?
5+ years of Android development experience
Expertise in native Android development with Java and Kotlin
Strong knowledge of MVVM and modern Android architecture patterns
Hands-on experience with Android libraries and integrations
Knowledge of secure coding practices, including build obfuscation and encryption
Experience with encryption frameworks and utilities like HTTPS, TLS, SHA-256, and Cipher Block Chaining
Excellent communication skills for documentation, planning, and cross-functional collaboration
Strong critical thinking, problem-solving, and attention to detail
High ownership, resourcefulness, self-motivation, and a collaborative mindset
Desirable:
Experience with third-party device integration (watches, payment terminals, etc.)
Understanding of client-server full-stack architecture
Understanding of Pub/Sub and Producer/Consumer messaging patterns
🧩
Key responsibilities and your contribution
In this role, you’ll drive Android development, combining technical expertise and ownership to deliver high-quality solutions.
Develop, maintain, and enhance Android applications based on business needs and technical designs
Own feature development from requirements to delivery, ensuring performance, security, and reliability
Write unit and functional tests; assist QA with reviewing, creating, and delivering automation tests
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
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Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
leadDuluth, Georgia
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоleadManchester; Birmingham; Sheffield; Leeds; Liverpool
Berlin; We’re committed to fostering an inclusive space where everyone’s contributions are valued and respected, and we encourage candidates of all backgrounds, identities, and experiences to apply
УдалённоSão Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia