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Location: Budapest, Budapest, Hungary Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc. Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language. Establishing and nurturing strong relationships with company partners and external stakeholders. Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures. What We Look For In You A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. Proficiency in both spoken and written Dutch, along with a high level of English language proficiency. Ability to work independently in a fast-paced environment and deliver multilingual support. Willing to work on shift rotation. Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure. Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions. Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently. Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers. Nice to Haves Familiarity with cryptocurrency and/or finance-technology industry. Working knowledge of CRM tools, such as Zendesk. Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite. Perks & Benefits Competitive remuneration package Yearly performance bonus Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed. Employee engagement, recognition and appreciation program. Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations. Hybrid work environment available as part of our flexible working approach #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Dubai, United Arab Emirates; Yerevan, Armenia About Our Client Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions. The company offers a dynamic, multicultural environment where employees are encouraged to develop their skills, contribute to meaningful business outcomes, and grow their careers alongside talented professionals from around the world. Job Description Reporting to the Team Lead / Senior Relationship Manager As a Relationship Manager, you will focus on onboarding new clients and supporting the growth of these accounts through a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results. Key Responsibilities Meet and exceed personal and team KPI targets. Activate, retain, and grow your customer portfolio through personalized voice and social media engagement. Develop professional and trusted relationships with your portfolio of clients, ensuring they receive a high level of service and support. Research and identify opportunities to develop new prospects and assess customer potential. Prepare and execute effective sales activities using available tools, reports, action items, and business insights. Understand customer needs and recommend appropriate solutions. Collaborate with relevant departments to resolve issues and complaints in a timely manner. Provide feedback to relevant teams regarding customer needs, expectations, and challenges. Continuously develop knowledge of financial markets and the company's products and services. Maintain accurate daily, weekly, and monthly reports as required by management. Adhere to all compliance, regulatory, and security requirements. Stay informed about global economic indicators, central bank decisions, and geopolitical developments that may impact financial markets. Translate complex financial and economic information into clear, client-friendly insights. Undertake any additional duties and responsibilities as required. Qualifications Skills & Qualifications Native Thai speaker with fluency in English; additional languages will be considered an advantage. Strong understanding of forex trading, currency pairs, and the factors influencing market movements. Ability to analyze financial markets, economic indicators, and macroeconomic trends. Excellent client relationship management, interpersonal, and communication skills. Familiarity with financial regulations and licensing requirements relevant to the industry. Experience working in a sales role within a CFD broker or financial trading environment. Experience managing a sales team within a CFD broker environment is considered an advantage. Bachelor's degree or equivalent qualification in Business, Finance, Economics, or a related field. Excellent verbal and written communication skills, with the ability to manage multiple priorities and engage effectively with stakeholders. Strong interpersonal, analytical, and problem-solving skills. Self-motivated and able to work independently in a fast-paced, target-driven environment. Proactive mindset with a commitment to continuous improvement. Positive attitude and strong team-player mentality. Benefits Hybrid working arrangements (subject to business requirements and manager approval). Discretionary performance-related bonus. Flexible benefits package. Wellbeing initiatives, including access to learning and self-development resources. Medical insurance coverage for employees and eligible dependents. Additional Information Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds.

Location: Yerevan, Armenia; Dubai, United Arab Emirates Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. Job Description Reporting to the Team Lead / Senior Customer Service, our client is seeking a proactive and customer-focused Thai-speaking Customer Service Representative to join the team. The successful candidate will be responsible for delivering high-quality support to Thai-speaking clients, resolving inquiries efficiently, and contributing to a positive overall customer experience. You will work within a diverse, collaborative team environment and play a key role in supporting client satisfaction and retention. Key Responsibilities Respond to customer inquiries via phone, email, and live chat in Thai and English. Provide accurate information regarding products, services, and policies. Resolve customer issues in a timely and professional manner. Maintain detailed and accurate records of customer interactions within CRM systems. Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction. Identify and escalate priority or complex issues when necessary. Handle back-office related queries and support requests. Assist clients with basic technical troubleshooting where required. Manage and resolve customer complaints effectively and professionally. Meet defined performance targets, including response times, resolution rates, and customer satisfaction metrics. Identify opportunities to enhance client experience and retention through value-added support and service. Qualifications Fluency in Thai and English (spoken and written) is essential. Previous experience in customer service or a similar role is preferred; experience within financial services or trading environments is an advantage. Strong communication and interpersonal skills. Ability to work effectively under pressure in a fast-paced environment. Strong multitasking and organizational abilities. Familiarity with CRM systems and customer support tools is beneficial. Problem-solving mindset with strong attention to detail. Additional language skills are a plus. Additional Information Benefits & Perks Our client offers a competitive benefits package, including: Hybrid working policy Discretionary performance-related bonus Personalized flex benefits Wellbeing initiatives and access to self-development tools Medical insurance Comprehensive leave package of 40 days inclusive of public holidays Our client is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Location: Turkey; Bulgaria; Serbia; Montenegro; Hungary; Greece; Portugal Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Up to 24.000 EUR Gross base salary x year - depending on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. B2B Contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Serbia; Montenegro; Hungary; Portugal Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Competitive salary. Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. Salary from 18.000 EUR to 24.000 EUR based on experience b2b freelancer contract Working Hours and Flexibility: 7-day operational support model Shift times between 07:00 and 19:00 CET Weekend work required once per month / every 6 weeks, with advance scheduling Hiring process for this role: Application review Technical Online Assessment - 2 business days Phone Etiquette Test (mock call with an AI agent) - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Budapest, Budapest, Hungary Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc. Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language. Establishing and nurturing strong relationships with company partners and external stakeholders. Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures. What We Look For In You A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. At least 1 years of experience in language-related roles, including translation, interpretation, or localization. Proficiency in both spoken and written language relevant to the job, along with a high level of English & Spanish language proficiency. Ability to work independently in a fast-paced environment and deliver multilingual support. Willingness to work according to a given schedule Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure. Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions. Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently. Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers. Nice to Haves Familiarity with cryptocurrency and/or finance-technology industry. Working knowledge of CRM tools, such as Zendesk. Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite Perks & Benefits Competitive total compensation package L&D programs  subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-HYBRID #LI-GB1 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Worldwide Workplace: hybrid Guest Service Supervisor Reports to : Guest Service Manager   Responsibilities : ·       Front Desk Operations: Supervise the Front Desk team.Ensure smooth operations during peak hours, coordinate room assignments, monitor room availability, and assist with guest check-in and check-out processes. ·       Guest Services Operations: Provide exceptional customer service to guests, ensuring their needs and requests are handled promptly and professionally. Strive to create a welcoming and positive atmosphere for guests throughout their stay. ·       Front Desk Supervision: Support and guide the Front Desk team, providing training, feedback, and performance evaluations to enhance their skills and optimize their performance. Foster a positive and collaborative work environment. ·       Guest Relations: Foster positive relationships with guests and maintain open lines of communication with guests to ensure their satisfaction and build positive relationships. ·       Training and Development: Participate in training sessions to enhance skills and knowledge of front office operations, guest services and ship policies. Stay updated on industry trends and best practices. ·       Administrative Tasks: Assist in managing administrative functions, such as maintaining guest records, reports, and departmental expenses. Ensure accuracy in reporting, adherence to policies and procedures, and timely completion of tasks. ·       Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns. ·       Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.   Profile : ·       Previous experience in a leadership Front Office role, preferably in a luxury ship and luxury hotel setting; ·       Proficiency in English  is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages like Arabic is a plus; ·       Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus; ·       Proven leadership and supervisory skills, with the ability to motivate and develop a team; ·       Strong organizational and multitasking abilities with exceptional attention to detail; ·       Problem-solving skills and the ability to handle guest complaints and concerns with professionalism and empathy; ·       Familiarity with front office operations, shipboard property management systems, and front office software’s, including Otalio and MXP is a plus; ·       Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays; ·       Understanding of shipboard safety and security protocols and the ability to ensure compliance.   Length of contract : 4 months on / 2 months off   Embarkation as soon as possible

Location: United States How you'll contribute A Director of Finance who excels in this role: Directs the department's activities and resources to achieve departmental and organizational objectives. To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization. Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives. Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives. Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits. Creates and fosters an environment that encourages professional growth. Ensures department stays focused on their important role in the continuum of care. Exhibits regular and reliable attendance. Performs other duties as assigned. Additional Information: Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. Position will access and/or work with sensitive and/or confidential information. Desired candidate will exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices. SUPERVISORY RESPONSIBILITIES: Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff. What we're looking for Education : Bachelor's Degree in related field preferred Applicable work experience may be used in lieu of education Skills & Experience: Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Moderate Computer Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives. Complex Communication -- Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motivate and persuade others. Varied Business Problems -- Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedent and practice. Department Specific -- Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department. Functional Independent Judgement -- Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others. Project Planning/Organization -- Handle multiple projects simultaneously including task delegation, project over-sight, and resource allocation. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development : Ongoing learning and career advancement opportunities.

Location: Bacoor, Cavite Workplace: OnSite Duties and Responsibilities - Customer Onboarding - Conducts customer due diligence and KYC (know-your-customer) - Checks the legitimacy of the proof of identity and escalates immediately if suspected counterfeit or suspicious. - Validates the completeness and accuracy of customer information on the customer information sheet/account opening form. - Conducts signature verification. - Photocopies the proof of identity and files it together with the account opening form. - Creates the customer profile and opens the account in the Core Banking System (CBS) - Secures appropriate approval for the creation completed. - Releases passbook / chequebook / Time Deposit Certificate, as applicable, depending on the product availed by the customer. - Scans the Account Opening Document Set. - End-Of-Day (EOD) generation of report of all accounts opened and submits EOD report to the Service Delivery Head. - Customer Information Update – validation of customer documents presented to support the update if customer-initiated request or performs update of customer profile as part of the periodic review. - Conducts Enhanced Due Diligence as necessary. - Maintains Customer’s Account in the system based on customer’s request or bank-initiated activities. - Preparation of Customer Notifications and monitor its delivery status. - Fire-Proof Cabinet / Vault Custodianship - Safekeeps accountable forms and records the utilization of accountable forms. - Safekeeping of Account Opening Documents, together with the proof of deposit, in a secured and organized manner during the branch banking hours. - Act as dual custodian to safekeep or release the cheques received in a fire-proof cabinet/vault for deposit to the Depository Bank by the Teller. - Customer Interaction such as but not limited to: - Attends to customer queries at the branch. - Responds to Customer Inquiry via email. - Resolves customer complaint. - Call-out (TD Maturity, Bounced Cheques, etc.) - Release and Monitoring of Bounced Cheques Pick up and/or Replacement - Debit Cards Handling - Release of Debit Cards to Customers and Tagging in the System - Blocking of Card – Lost / Stolen - Destruction of aged card - All files shall be safekept in the designated filing cabinet and shall be within the retention period. - Ensure completion of tasks assigned within the agreed turnaround-time. - Other processes that may arise related to Account Services. - Timely reports concerns identified and possible issues that might have impact to branch operations. - Acts as reliever when somebody goes on leave based on the relief arrangement within the team. - Organizes team files (soft and hard copy) and adheres to the record retention policy. - Identifies processes/systems for improvement but ensuring controls are in place. - Initiates projects for the betterment of the team and the company as a whole. - Participates on UAT/UVT for new or enhancement of systems that will have impact to the team. - Participates in Business Continuity Plan (BCP) Activities. - Prompt identification and escalation of issues noted and propose resolution to the immediate supervisor. - Performs tasks that maybe assigned from time to time other than the basic responsibilities listed above. - Assists in combatting money laundering by ensuring processes required are in place. - Complies with regulatory requirements like BSP, AMLC, PDIC, BIR and other governing bodies. - Strict adherence to company’s policies and code of conduct. EDUCATION & COMPETENCIES - University degree on Banking & Finance, or any related Business Course - With at least 3 years of relevant experience in a banking industry - Strong knowledge and experience in teller services or branch operations - Sufficient knowledge of BSP regulations - Good communication skills - Problem-solving skills in a well-structured manner - Ability to work with different culture, race, or ethnic group. - Can work independently with minimal supervision. - Acceptable risk management skills and ability to mitigate identified risks. - Good interpersonal skills - Keen attention to details - Organize, innovative and results oriented. - Ability to multi-task in a fast-paced environment - Positive attitude knows how to find ways to address different circumstances. - With official Signature Verification, KYC / CDD Training / Seminars attended.

Location: Limassol, Cyprus; London, United Kingdom; Vilnius, Lithuania; Tallinn, Estonia; Riga, Latvia About us Freedom Finance Europe Ltd is a regulated European online broker headquartered in Cyprus, providing access to US, European and Asian capital markets and a broad range of investment services and financial products. We operate in a fast-moving, highly regulated environment where product speed, client trust, marketing accuracy, regulatory discipline and legal architecture must work together. We are now strengthening our Legal Unit and looking for a senior legal leader to head one of its key expert departments. About the role The Head of Brokerage, Product & Commercial Legal Department will lead legal support of brokerage and commercial agreements, product launches, client-facing documentation, marketing materials, client complaints, GDPR/data and sanctions-related scenarios, MiFID-related matters, disclosures, prospectus-related work, and repeatable legal standards for the business. This role is for a senior in-house lawyer who can combine financial services expertise, practical business judgement, leadership, speed of execution and the ability to build legal systems rather than only solve individual tasks Responsibilities: Working closely with the CLO - Lead, the legal support of the Company’s brokerage, product, commercial, client-facing, and marketing activities. Own the department portfolio, priorities, workload allocation, quality control, escalation discipline and legal standards. Act as the main escalation point for complex, high-risk, time-sensitive or strategically important matters within the department perimeter. Provide senior legal assessment of new products, client journeys, sales channels, distribution models, marketing campaigns, client communications and commercial initiatives. Translate MiFID II/MiFIR, CySEC requirements, applicable EU financial services rules, GDPR, sanctions, DORA and other relevant regulations into practical business requirements, red flags and execution routes. Lead or supervise drafting, review and negotiation of brokerage, product and commercial agreements with clients, partners, counterparties, providers, data providers, banks, payment institutions, introducing brokers, sales channels, vendors and other third parties. Own the legal quality and consistency of Terms of Business, disclosures, product terms, client forms, prospectus-related materials, website/platform wording, disclaimers and other client-facing documentation. Set the legal review framework for marketing campaigns, claims, presentations, landing pages, sales materials and other regulated communications. Lead legal strategy for complex client complaints, pre-dispute matters, reputationally sensitive cases, sanctions/restriction scenarios and asset-unblocking matters. Build and maintain scalable legal tools: templates, playbooks, standard clauses, fallback positions, checklists, decision trees and escalation rules. Work closely with Product, Marketing, Sales, Compliance, Risk, Operations, Client Support, IT, Document Management, Legal Operations and senior management. Manage, mentor and develop Senior and Mid Legal Counsels within the department. Coordinate with external legal advisers where needed and ensure their advice is converted into practical internal standards and actions. Requirements 10-12+ years of relevant legal experience in a Cyprus or European Investment Firm, regulated broker, fintech company, payment institution, financial services group, or a law firm advising such clients. Law degree. Common-law qualification/JD or civil-law equivalent with strong exposure to common-law drafting, international transactions and EU financial services regulation is preferred. Proven experience leading legal teams or managing complex legal portfolios in a regulated financial services environment. Strong expertise in brokerage, investment services, capital markets, product distribution, commercial agreements, client-facing documentation and regulated communications. Strong knowledge of MiFID II/MiFIR, CySEC requirements, applicable EU financial services regulation, GDPR, sanctions frameworks, DORA and related legal/regulatory requirements. Experience supporting product launches, marketing and sales initiatives, client documentation, complaint handling and cross-functional business projects. Excellent drafting, negotiation and legal advisory skills in English; fluent Russian or other languages will be a plus. Ability to provide clear, business-oriented legal advice without lowering regulatory or legal standards. Strong leadership, ownership, prioritisation, stakeholder management and communication skills. Ability to build repeatable legal solutions, not only handle one-off legal tasks. Confidence working with senior management, business teams, compliance, risk, external counsel and cross-functional stakeholders. Experience with legal technology, document management tools, knowledge management, templates, playbooks or legal process improvement will be a strong advantage. Benefits Work in a modern office in the center of Limassol with an open-minded and professional team; Relocation package, including reimbursement for flights and accommodation for 1 month; Visa sponsorship for the employee and their family members; The company covers 50% of the annual cost of the health plan, which the employee can choose with any insurance company; Company-provided life insurance; 21 working days of paid vacation; 12 additional days off per year, provided by the company; Paid sick leave; Team-building activities, corporate events, football and volleyball clubs, sports events, and challenges.

Location: Worldwide Workplace: hybrid VIP SERVICES CONCIERGE Department / Section:Hotel / Guest Services Reports to:VIP Services Manager   The VIP Services Concierge will provide personalized and exclusive services to VIP guests, ensuring their needs are met and their expectations are exceeded throughout their cruise experience. You will serve as a dedicated point of contact for VIP guests, assisting them with various requests, coordinating their activities, and creating memorable experiences onboard. This role requires exceptional customer service skills, attention to detail, and a passion for delivering a luxurious and tailored service. VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services; VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence; VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected; Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention; Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations; Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service; VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences; Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests; Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met; Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution; Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience; Confidentiality and Discretion: Exercise a high level of confidentiality and discretion when handling VIP guest information, requests, and personal details. Ensure the privacy and security of VIP guests throughout their cruise; Training and Development: Participate in regular training sessions to enhance skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team; Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns. Requirements A minimum of 5-years’ experience as Guest Services or Concierge role, preferably in a luxury ship and luxury hotel setting; Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus; Vast knowledge of Arabic culture, customs, and etiquette; Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences; Excellent interpersonal and communication skills to build rapport with VIP guests and provide personalized attention; Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy; Passionate for delivering exceptional service and creating memorable experiences for VIP guests; Professional demeanor and the ability to remain composed and customer-focused in high-pressure situations; Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays; Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended; Understanding of shipboard safety and security protocols and the ability to ensure compliance. Documentation Requirements Valid Passport; Valid Seamans Book; STCW Certification; Documentation related to the position Contract: 4months on / 2 off Start date – For Pooling purposes

Location: Worldwide Workplace: hybrid VIP SERVICES MANAGER Department / Section:Hotel / VIP Services Reports to:Guest Services Manager   The VIP Services Manager will provide exceptional personalized service to VIP guests, ensuring their unique needs and preferences are met throughout their cruise experience. You will oversee a team dedicated to delivering a high level of service, coordinating VIP activities and ensuring a seamless and memorable journey for these esteemed guests. This role requires strong leadership skills, attention to detail, and the ability to create a luxurious and exclusive atmosphere onboard. VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services; VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence; VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected; Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention; Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations; Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service; VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences; Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests; Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met; Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution; Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience; Training and Development: Conduct regular training sessions for the VIP Services team to enhance their skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team; Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns. Requirements A minimum of 5-years’ experience as VIP Services Manager or similar role, preferably in a luxury ship and luxury hotel setting; Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus; Vast knowledge of Arabic culture, customs, and etiquette; Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus; Proven leadership and managerial skills, with the ability to motivate, develop and ensure service excellence within a team; Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences; Excellent interpersonal and communication skills to build rapport with VIP guests and coordinate with various ship departments; Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy; Passionate for delivering exceptional service and creating memorable experiences for VIP guests; Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays; Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended; Understanding of shipboard safety and security protocols and the ability to ensure compliance. Documentation Requirements Valid Passport; Valid Seamans Book; STCW Certification; Contract: 4 months on / 2 off Start date – For Pooling purposes

Location: Vienna, Austria About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. About Bybit Bybit is a leading global cryptocurrency exchange, founded in 2018 by Ben Zhou. Headquartered in Dubai, Bybit has rapidly grown to serve over 80 million users worldwide, making it the world's second-largest crypto exchange by trading volume. Our mission is to empower individuals and institutions to realize the full potential of crypto and Web3 technologies. Bybit offers a comprehensive suite of trading options, including spot and derivatives trading, as well as innovative products like the Bybit Card and the Bybit Wallet. We are committed to providing a secure, transparent, and user-friendly platform, underpinned by industry-leading security measures and 24/7 customer support. In 2025, Bybit established its European headquarters in Vienna, Austria, reinforcing its commitment to the European market and regulatory compliance. As first international exchange, we managed to secure the MiCAR license in Austria in May 2025 and have started operations under the fully regulated EU website bybit.eu in July 2025. This strategic move positions Bybit at the heart of Europe, enabling closer collaboration with regulatory bodies and providing enhanced services to its European user base. This is just the beginning of our journey to become a fully integrated financial platform, offering a diverse multitude of services across the EEA. About the role and the job scope Based in our Vienna, Austria headquarters, the MiFID Compliance Officer is a critical regulatory role within our expanding European operations. You will act as the primary legal and compliance expert for investment services, ensuring our platform adheres strictly to European and Austrian capital markets regulations. Your efforts will directly shape and safeguard our regulatory framework as we expand our service offerings across the EEA. You will be responsible for translating complex regulatory requirements into actionable internal policies, advising leadership, and maintaining the highest standards of market integrity. Key Responsibilities: Establish, manage, and continuously improve a robust compliance framework in accordance with MiFID II and the Austrian Securities Supervision Act 2018 (WAG 2018). Draft, implement, and maintain internal policies, procedures, and controls relevant to the Compliance area. Act as the subject matter expert on investment services and activities under MiFID II / WAG 2018, providing regulatory guidance to internal teams. Prepare and deliver clear, actionable reports on compliance topics to senior management and the Board. Oversee and advise on complaints handling processes, ensuring alignment with relevant regulatory requirements and internal standards. Monitor regulatory developments in European capital markets and proactively adapt internal frameworks to ensure ongoing compliance. Why to Join At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: Modern Workspace: Work in Austria's tallest office building, offering state-of-the-art facilities and panoramic views of Vienna. Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. What to bring Legal Background: University degree in Law and qualification as a legal professional. Industry Experience: at least 5 years of experience in a compliance department at an investment firm, in the capital markets division of a bank, a reputable law firm or regulator. Policy Expertise: Profound experience in the preparation and implementation of policies and procedures relevant to the Compliance area. Regulatory Knowledge: Deep understanding of investment services and activities under MiFID II / WAG 2018 and the broader regulatory framework. Framework Management: Ideally, a proven track record of having successfully established or managed a compliance framework under MiFID II / WAG 2018. Leadership Communication: Experienced in senior management reporting and presenting complex compliance topics clearly to executive stakeholders. Process Oversight: At least a basic knowledge of complaints handling processes and their associated regulatory requirements. Languages: Excellent communication skills with fluency in both German and English required. Join us and be part of shaping the future of finance and technology. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Worldwide Workplace: hybrid Assistant Shop Manager - Fashion: Reports to : Shop Manager   Job Description: ·       Assists Shop Manager in leading and mentoring shop staff. ·       Works with Shop Manager to analyze and understand sales figures, guest needs, identify shopping trends, and areas of deficiency in staff performance, product assortment, or other areas impacting sales reporting findings back to corporate office. ·       Ensures the shops are hitting sales targets and meeting performance expectations. ·       Understands promotional planner and event schedule to drive product sales and guest traffic. ·       Deliver an outstanding guest experience by understanding guest needs and identifying shopping trends. ·       Keeps up to date with special promotions and putting up displays. ·       Manages inventory with an emphasis on asset protection, counts and stock control in collaborations with Shop Manager and Inventory Specialist. ·       Responsible for directing the Inventory Specialist to maintain the organization of the promotional storage locker, in compliance with cruise partner and Heinemann regulations and processes. ·       Partners closely with Shoreside Inventory Planner and Operations to provide feedback on stock levels, order quantities, and to lead investigations into inventory discrepancies. ·       Maintains accountability for the receiving process, in accordance with Heinemann standards, in conjunction with Shop Manager. ·       Ensures and directs Inventory Specialist on the completion of task related to stock control in accordance with Heinemann stock control procedures and checklist. ·       Motivates and coaches shop staff to achieve or exceed sales targets, promotional targets, and high quality retailing standards. ·       Maintains excellent visual merchandising standards with high-converting displays; optimize retail sales space for maximum revenue. ·       Trains and coaches shop staff on Heinemann’s standards – product knowledge, selling techniques, asset protection and guest service. ·       Handles guests’ complaints and queries. ·       Must be prepared to multitask and take on additional duties as needed (including vessel safety duties).    Profile: ·       At least 2 years’ shipboard experience in the Assistant Manager position, or 4 years’ experience as a Retail Manager in a fast pace retail environment, required. ·       Excellent ability to identify guest needs and preferences, while possessing excellent customer service skills. ·       Excellent ability to identify staff performance issues and decline in morale. Ability to coach and mentor staff. ·       Ability analyze sales figures and trends. ·       Fluent in English, oral and written. Ability to speak multiple languages preferred, but not required. ·       High School graduation certificate. ·       Previous shipboard retail experience highly preferred. ·       Strong customer service, communication and negotiation skills. ·       Knowledge of products and inventory techniques. ·       Ability to stand for extended periods of time and move boxes weighing up to 50lbs.     Length of contract: 6 Months on / 2 Months off

Location: Kuala Lumpur, Malaysia About Our Client Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions. The company offers a dynamic, multicultural environment where employees are encouraged to develop their skills, contribute to meaningful business outcomes, and grow their careers alongside talented professionals from around the world. Job Description Reporting to the Team Lead / Senior Relationship Manager As a Relationship Manager, you will focus on onboarding new clients and supporting the growth of these accounts through a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results. Key Responsibilities Meet and exceed personal and team KPI targets. Activate, retain, and grow your customer portfolio through personalized voice and social media engagement. Develop professional and trusted relationships with your portfolio of clients, ensuring they receive a high level of service and support. Research and identify opportunities to develop new prospects and assess customer potential. Prepare and execute effective sales activities using available tools, reports, action items, and business insights. Understand customer needs and recommend appropriate solutions. Collaborate with relevant departments to resolve issues and complaints in a timely manner. Provide feedback to relevant teams regarding customer needs, expectations, and challenges. Continuously develop knowledge of financial markets and the company's products and services. Maintain accurate daily, weekly, and monthly reports as required by management. Adhere to all compliance, regulatory, and security requirements. Stay informed about global economic indicators, central bank decisions, and geopolitical developments that may impact financial markets. Translate complex financial and economic information into clear, client-friendly insights. Undertake any additional duties and responsibilities as required. Qualifications Skills & Qualifications Native Tamil speaker with fluency in English; additional languages will be considered an advantage. Strong understanding of forex trading, currency pairs, and the factors influencing market movements. Ability to analyze financial markets, economic indicators, and macroeconomic trends. Excellent client relationship management, interpersonal, and communication skills. Familiarity with financial regulations and licensing requirements relevant to the industry. Experience working in a sales role within a CFD broker or financial trading environment. Experience managing a sales team within a CFD broker environment is considered an advantage. Bachelor's degree or equivalent qualification in Business, Finance, Economics, or a related field. Excellent verbal and written communication skills, with the ability to manage multiple priorities and engage effectively with stakeholders. Strong interpersonal, analytical, and problem-solving skills. Self-motivated and able to work independently in a fast-paced, target-driven environment. Proactive mindset with a commitment to continuous improvement. Positive attitude and strong team-player mentality. Benefits Hybrid working arrangements (subject to business requirements and manager approval). Discretionary performance-related bonus. Flexible benefits package. Wellbeing initiatives, including access to learning and self-development resources. Medical insurance coverage for employees and eligible dependents. Additional Information Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds.

Location: Kuala Lumpur, Malaysia About Our Client Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions. The company offers a dynamic, multicultural environment where employees are encouraged to develop their skills, contribute to meaningful business outcomes, and grow their careers alongside talented professionals from around the world. Job Description Reporting to the Team Lead / Senior Relationship Manager As a Relationship Manager, you will focus on onboarding new clients and supporting the growth of these accounts through a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results. Key Responsibilities Meet and exceed personal and team KPI targets. Activate, retain, and grow your customer portfolio through personalized voice and social media engagement. Develop professional and trusted relationships with your portfolio of clients, ensuring they receive a high level of service and support. Research and identify opportunities to develop new prospects and assess customer potential. Prepare and execute effective sales activities using available tools, reports, action items, and business insights. Understand customer needs and recommend appropriate solutions. Collaborate with relevant departments to resolve issues and complaints in a timely manner. Provide feedback to relevant teams regarding customer needs, expectations, and challenges. Continuously develop knowledge of financial markets and the company's products and services. Maintain accurate daily, weekly, and monthly reports as required by management. Adhere to all compliance, regulatory, and security requirements. Stay informed about global economic indicators, central bank decisions, and geopolitical developments that may impact financial markets. Translate complex financial and economic information into clear, client-friendly insights. Undertake any additional duties and responsibilities as required. Qualifications Skills & Qualifications Native Malayalam speaker with fluency in English; additional languages will be considered an advantage. Strong understanding of forex trading, currency pairs, and the factors influencing market movements. Ability to analyze financial markets, economic indicators, and macroeconomic trends. Excellent client relationship management, interpersonal, and communication skills. Familiarity with financial regulations and licensing requirements relevant to the industry. Experience working in a sales role within a CFD broker or financial trading environment. Experience managing a sales team within a CFD broker environment is considered an advantage. Bachelor's degree or equivalent qualification in Business, Finance, Economics, or a related field. Excellent verbal and written communication skills, with the ability to manage multiple priorities and engage effectively with stakeholders. Strong interpersonal, analytical, and problem-solving skills. Self-motivated and able to work independently in a fast-paced, target-driven environment. Proactive mindset with a commitment to continuous improvement. Positive attitude and strong team-player mentality. Benefits Hybrid working arrangements (subject to business requirements and manager approval). Discretionary performance-related bonus. Flexible benefits package. Wellbeing initiatives, including access to learning and self-development resources. Medical insurance coverage for employees and eligible dependents. Additional Information Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds.

Location: Remote-US Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. The opportunity We're looking for a Developer Advocate who is a trusted presence in developer communities. This role is about showing up where developers already spend time, contributing real value, and building long-term trust. If people already listen to you because you're smart, practical, and credible, this role may be a great fit. What You'll Do Content creation and editorial Create content that developers and analysts actually want: practical tutorials, clear explanations, honest opinions, and demos grounded in real use cases as blog posts, videos, talks, and whatever formats fit the moment Act as an editor and curator for internal engineers, guest contributors, marketing colleagues and other advocates: validate technical claims, test code snippets, and edit drafts to ensure high editorial & technical standards Produce video content (screencasts, shorts, explainers) that expands Metabase's educational reach and complements written tutorials Build and maintain demo projects, sample workflows, and integrations that showcase Metabase's capabilities in practical, real-world scenarios Community building Develop and execute plans to build, enable, and nurture Metabase's developer community — through events, meetups, livestreams, courses, social media, partnerships, and whatever formats fit the moment Show up and be genuinely helpful in the places developers spend time — Slack communities, forums, Reddit, Discord, YouTube, Twitch, social platforms, and wherever the conversation is actually happening Build real relationships with developers, community leaders, contributors, and power users Represent Metabase at events, conferences, and meetups as a credible practitioner, not a booth rep Feedback and measurement Bring what you're hearing back to the people building the product: friction points, workarounds, complaints, praise, and feature requests that only surface in honest community conversations Represent the community's needs internally — synthesizing feedback and sharing learnings with engineering, product, and marketing teams in a way that's actionable, not just anecdotal Track and monitor community health and content performance metrics, assess how well initiatives are achieving their goals, and adjust effort accordingly What We're Looking For You've worked with data: you're comfortable with SQL, databases, metrics, and analytics workflows, and you can talk about them in a way that earns respect from working developers and analysts You have experience building community across some combination of: Twitter/X, YouTube, Twitch, Discord, blogs, meetups, public speaking, and live events Your communication style is clear, direct, and human You identify as a teacher and a learner, a builder and a doer You're empathetic, inclusive, and warm, and you get a buzz from helping people — whether that's a beginner stuck on their first query or a senior engineer pushing the limits of what Metabase can do You have good judgment about when to speak, when to listen, and when to stay out of it entirely You can create content independently: you don't need a brief, a brand guide, or editorial approval to ship something good Bonus: you've contributed to or built on top of open source projects Bonus: experience with embedded analytics, BI tooling, or the modern data stack What success looks like Developers recognize your name and trust your input The conversations you're part of are useful and human, not transactional Internal teams gain real, actionable insight from what you're hearing in the community The content and demos you produce become genuine resources people share and return to Metabase earns credibility in places we never had to pay to be Why this role matters Developers are good at spotting marketing from a mile away. This role exists to earn respect the hard way: by being present, being helpful, and knowing what you're talking about. If that's already how you operate, we'd love to talk. If there's anything more you'd like to tell us about yourself or your interests, use the "additional information" section on the application page. We're real humans reading applications and we love to hear what you have to say. Compensation The US base salary range for this role is $135K–$190K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Sta. Rosa, Laguna Workplace: OnSite Duties and Responsibilities - Customer Onboarding - Conducts customer due diligence and KYC (know-your-customer) - Checks the legitimacy of the proof of identity and escalates immediately if suspected counterfeit or suspicious. - Validates the completeness and accuracy of customer information on the customer information sheet/account opening form. - Conducts signature verification. - Photocopies the proof of identity and files it together with the account opening form. - Creates the customer profile and opens the account in the Core Banking System (CBS) - Secures appropriate approval for the creation completed. - Releases passbook / chequebook / Time Deposit Certificate, as applicable, depending on the product availed by the customer. - Scans the Account Opening Document Set. - End-Of-Day (EOD) generation of report of all accounts opened and submits EOD report to the Service Delivery Head. - Customer Information Update – validation of customer documents presented to support the update if customer-initiated request or performs update of customer profile as part of the periodic review. - Conducts Enhanced Due Diligence as necessary. - Maintains Customer’s Account in the system based on customer’s request or bank-initiated activities. - Preparation of Customer Notifications and monitor its delivery status. - Fire-Proof Cabinet / Vault Custodianship - Safekeeps accountable forms and records the utilization of accountable forms. - Safekeeping of Account Opening Documents, together with the proof of deposit, in a secured and organized manner during the branch banking hours. - Act as dual custodian to safekeep or release the cheques received in a fire-proof cabinet/vault for deposit to the Depository Bank by the Teller. - Customer Interaction such as but not limited to: - Attends to customer queries at the branch. - Responds to Customer Inquiry via email. - Resolves customer complaint. - Call-out (TD Maturity, Bounced Cheques, etc.) - Release and Monitoring of Bounced Cheques Pick up and/or Replacement - Debit Cards Handling - Release of Debit Cards to Customers and Tagging in the System - Blocking of Card – Lost / Stolen - Destruction of aged card - All files shall be safekept in the designated filing cabinet and shall be within the retention period. - Ensure completion of tasks assigned within the agreed turnaround-time. - Other processes that may arise related to Account Services. - Timely reports concerns identified and possible issues that might have impact to branch operations. - Acts as reliever when somebody goes on leave based on the relief arrangement within the team. - Organizes team files (soft and hard copy) and adheres to the record retention policy. - Identifies processes/systems for improvement but ensuring controls are in place. - Initiates projects for the betterment of the team and the company as a whole. - Participates on UAT/UVT for new or enhancement of systems that will have impact to the team. - Participates in Business Continuity Plan (BCP) Activities. - Prompt identification and escalation of issues noted and propose resolution to the immediate supervisor. - Performs tasks that maybe assigned from time to time other than the basic responsibilities listed above. - Assists in combatting money laundering by ensuring processes required are in place. - Complies with regulatory requirements like BSP, AMLC, PDIC, BIR and other governing bodies. - Strict adherence to company’s policies and code of conduct. EDUCATION & COMPETENCIES - University degree on Banking & Finance, or any related Business Course - With at least 3 years of relevant experience in a banking industry - Strong knowledge and experience in teller services or branch operations - Sufficient knowledge of BSP regulations - Good communication skills - Problem-solving skills in a well-structured manner - Ability to work with different culture, race, or ethnic group. - Can work independently with minimal supervision. - Acceptable risk management skills and ability to mitigate identified risks. - Good interpersonal skills - Keen attention to details - Organize, innovative and results oriented. - Ability to multi-task in a fast-paced environment - Positive attitude knows how to find ways to address different circumstances. - With official Signature Verification, KYC / CDD Training / Seminars attended.