Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span insurers that provide protection for life’s most challenging moments, systemically important banks, neobanks committed to building more delightful banking software, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our Financial Services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle—the hours after a family discovers their home has been damaged by a wildfire and begins filing a claim; the difficult conversation following the loss of a loved one as beneficiaries navigate a life insurance claim; the frustration of dropping a phone, shattering the screen, and trying to quickly understand coverage and arrange for a repair or replacement.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large insurance companies that consistently outperform human agents in filing claims quickly and consistently.
- Develop and refine AI agents capable of navigating complex customer interactions, like generating a quote for insuring a modified 1960s Corvette.
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Genuine interest in Financial Services and improving the end customer experience. Experience in insurance technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (coverage advice, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; New York, NY; Atlanta, GA; Toronto
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE RETAIL TEAM
- The Retail team on Agent Engineering supports some of the largest and most storied consumer brands in the world – including Uber, Wayfair, Wilson, and Sonos. Together, we’re reinventing what commerce looks like in this new, AI-first era. Our customers rely on us to not only deliver novel experiences, but also host hundreds of millions of shopper and vendor interactions across web, app, phone, and in-store channels every year.
- Our team supports our customers’ customers in the moments that matter – whether that's guiding a shopper to the right product during a limited drop or a Black Friday surge, locating a package that never arrived, or troubleshooting an appliance that stopped working. Always true to each brand’s voice, we create seamless experiences that resolve issues, drive revenue, increase lifetime value, and build lasting loyalty.
- Our team supports our customers' customers in the moments that matter most, from product discovery and checkout to order tracking and troubleshooting. Always true to each brand’s voice, we create seamless experiences that resolve issues, drive revenue, increase lifetime value, and build lasting loyalty.
- Every engineer on the Retail Team is a product-led thinker; every PM on Retail is also tinkering and developing tangible prototypes; and every strategist on Retail is capable of owning an agent end to end. As a part of this team, you'll set the standard on what it means to go beyond your role, and help build the groundwork for the retail industry in the future.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Abstracting complex commerce systems into packages: Modernize the sprawl of order management, fulfillment, returns, and warranty systems behind the large retailer ecosystem by creating scalable packages that optimize looking up and updating orders for customers – from Shopify storefronts to decades-old homegrown Order Management System (OMS) and claims platforms.
- Shipping the full discovery-to-checkout lifecycle: Build personalized shopping flows that carry a shopper from a vague idea to a completed order. This includes everything from building a recommendation engine that combines transcript-aware planning, structured filters, and semantic and keyword search to payment and order placement.
- Building production-grade agents at a truly global scale: Sierra’s retail agents serve some of the world’s largest global brands, handling traffic at unprecedented volumes during the busiest times of the year and across all geographic locales. You will be building at the frontier of enterprise applied AI.
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Excitement in the retail space and a care for helping some of the world’s top brands continue to build brand loyalty with their customers.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
Senior Product Manager
to own one of our most important integration domains — either our
ad platform integrations
(Google Ads, Microsoft Advertising, Meta) or our
CRM integrations
(Salesforce, HubSpot, and the vertical systems our customers run their businesses on).
These integrations are where CallRail's data becomes real value for customers: closing the loop between a phone call and the ad that drove it, or pushing conversation intelligence into the system a sales team actually works in. You'll
lead the strategy for your domain
and own that surface end to end, and
partner with the other integrations PM on the shared patterns
— data sync, authentication, webhooks, and third-party APIs — so the portfolio stays coherent.
Your integrations are also the foundation other teams build on — including
Voice Assist
, where what our AI agents can do for a customer depends directly on what your integrations can read and write.
We're looking for someone who is genuinely
AI-fluent
— both in how they work and in what they build. The integration landscape is changing fast: platforms are exposing agent-accessible interfaces, customers expect setup and mapping to be intelligent rather than manual, and the PMs who move fastest are the ones using AI as a daily tool rather than a talking point. You don't need to be an ML engineer. You do need to reach for AI first and have opinions about where it helps and where it doesn't.
This role suits a self-motivated PM who thrives at both setting product direction and rolling up their sleeves to deliver results with engineering.
What You'll Do
Own your integration domain
Define and own some of our largest core integrations, aligning them with business goals, customer needs, and strategic partnerships.
Take the integrations customers already depend on past MVP — fill functional gaps, expand data coverage, and make them genuinely good rather than merely connected.
Own how customers experience your domain: how they discover, connect, configure, and troubleshoot the integrations you're responsible for.
Lead discovery with customers, partners, and internal teams to validate problems before scoping solutions.
Lead the strategy
Lead the product strategy for your integration domain — synthesizing input from Partnerships, business strategy, and customer signal into a clear point of view, and driving alignment on it across the org.
Partner with the other integrations PM on the shared design patterns every integration inherits — data sync, authentication, webhooks, and third-party APIs — and make sure the next integration is cheaper to build than the last.
Stay current with partner platform roadmaps and the shifting privacy and measurement landscape, and bring a point of view on what it means for our customers.
Bring AI into the product
Identify where AI meaningfully improves the integration experience — intelligent field mapping, automated setup and diagnostics, enriched data pushed into partner systems, self-healing syncs — and build the case for what's worth investing in.
Shape how CallRail's integration data is consumed by AI agents and assistants, as customers increasingly expect their systems to be queryable and actionable by AI rather than only by humans.
Know the difference between an AI feature that holds up in production and one that demos well, and be willing to say so.
Prioritize and measure
Monitor success metrics, product health, and user feedback, and use them to continuously refine your domain.
Make the call on sequencing net-new work against fixes and migrations, and be able to explain that call to anyone who asks.
Keep the unglamorous half of integration work — bugs, migrations, reliability — visible and scheduled rather than invisible and endless.
Cross-functional
Partner with other product teams whose features depend on your integrations — most often
Voice Assist
, where the quality of a CRM or scheduling integration directly determines what our AI agents can actually do for a customer. Treat your domain as a platform other teams build on, and sequence your roadmap accordingly.
Work closely with
Product Design
on the integration experience — setup and authentication flows, field mapping, error and reconnection states — where most of the design difficulty is in making genuinely complex configuration feel simple.
Write clear, actionable epics, user stories, and acceptance criteria with real technical context and edge cases identified up front.
Partner with Marketing, Sales, and Customer Experience on launches, enablement, and adoption of new integrations.
Close the loop with Support — turn ticket patterns into prioritized work, and give them answers and workarounds in the meantime.
Represent the integrations domain in planning cycles, executive updates, and cross-functional initiatives.
What You'll Need
5+ years of product management experience
, with 2+ years focused on integrations, partner ecosystems, or platform-oriented work.
Demonstrated AI fluency in your day-to-day practice.
You use AI tools to accelerate research synthesis, competitive analysis, spec drafting, data exploration, and prototyping — and you can speak specifically about what you've changed in how you work, not just which tools you've tried.
A track record of shipping B2B SaaS integrations end to end—CRMs, ad platforms, marketing automation, analytics, or communication tools.
Martech experience is preferred.
Strong technical fluency.
You read API documentation comfortably, reason about data models and auth flows, and scope edge cases with engineers without needing a translator. Deep API design experience isn't required, but you need to know this territory well enough to make good calls about rate limits, sync behavior, and failure modes.
Proven ability to manage complex product surfaces across partner APIs, webhooks, OAuth, and data syncing.
Experience building product surfaces that
other product teams depend on
— negotiating roadmaps with peer PMs, making commitments you can keep, and saying no in a way that keeps the relationship intact.
Ability to prioritize clearly across business goals, customer needs, and technical feasibility, and to explain your reasoning to both engineers and executives.
Comfort working directly with Support, Sales, and Marketing — turning their signal into prioritized work and keeping them informed without being asked twice.
Experience in Agile teams working closely with engineers and designers. We flex to optimize how the team works best together.
Excellent written and verbal communication skills. Integration decisions live or die by how well they're documented.
Familiarity with tools we use: Jira, Confluence, Miro, Looker, Fullstory, Figma.
Nice to Have
Hands-on experience with
ad platform measurement
— offline conversion imports, value-based bidding, consent and privacy changes, and how signal loss affects attribution.
Hands-on experience with
CRM data models and lifecycle
— lead and contact objects, custom fields, activity logging, and the realities of syncing into a customer's existing workflow.
Experience shipping an AI-powered feature to production and owning its quality, cost, and evaluation over time.
Experience with MCP, agent frameworks, or designing APIs intended for AI consumption.
Experience in marketing tech, communications tools, or call tracking ecosystems.
Background working with public APIs and/or developer experience tools.
Working With AI at CallRail
AI is core to how our product team operates, and we expect it to be core to how you operate. We use
Claude
across discovery, spec writing, data analysis, prototyping, and internal tooling, and we're actively building AI capabilities into the product itself. In this role you will:
Use AI daily as a working tool — clustering support tickets to find the real bug patterns, drafting and pressure-testing specs, exploring integration data, and building throwaway scripts and prototypes to answer questions faster than a meeting could.
Build your own leverage rather than waiting for it — writing Claude skills, agents, and internal workflows that make you and your team faster.
Think about CallRail's platform as something AI agents will consume, not just humans. MCP servers, agent-friendly API design, and tool-calling patterns are increasingly part of what a modern integrations platform is expected to offer, and you'll help shape our point of view there.
Stay genuinely current. The tooling changes every few months, and we want someone curious enough to keep up and pragmatic enough to know when a new tool actually helps.
We're looking for evidence that you've already changed how you work because of these tools — not just enthusiasm about them.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: London; Italy; Portland; Australia; Salt Lake City; Washington; Toulouse; Oran; Tunis; Bali; Algiers; Norway; Portugal; Minneapolis; Kazakhstan; Malaysia; Costa Rica; India; Los Angeles; Puerto Rico; vietnam; Lille; Columbus; Houston; Phoenix; Poland; Taiwan; Detroit; Nice; Philippines; Ireland; Austria; Abidjan; China; Thailand; Finland; Peru; Montpellier; Greece; Dallas; San Francisco; Argentina; Austin; Nantes; Mexico; Strasbourg; Aix-en-Provence; Tampa; Angers; Denmark; United States; Nashville; Chicago; Dominican Republic; Belgium; Saudi Arabia; Paris; London | United Kingdom; Toulon; San Jose; Turkey; Rennes; Chile; San Diego; Orlando; Dijon; Hawaii; New York City; Boston; Charlotte; Germany; Ecuador; Constantine; Seattle; South Korea; Switzerland; Philadelphia; Romania; Fort Worth; Lyon; Jacksonville; Atlanta; Colombia; Bordeaux; Marseille; Nîmes; Brazil; Sweden; Canada; Reims; Indianapolis; Anaba; Netherlands; Miami; Las Vegas; France; Cannes; Denver; United Arab Emirates; South Africa; New Zealand; Morocco; Japan; Spain; San Antonio; Russia; New Orleans; Annecy; Croatia; Grenoble
Workplace: Remote
Our vision
Short-term rental operators are drowning in scattered tools, missed guest messages, and manual work. We're building one system that runs it all — from guest communication and reservations to cleaning, maintenance, pricing, and reporting, powered by AI.
Base360.ai http://Base360.ai is on a mission to become the operating system that short-term rental businesses around the world run on. We help property managers automate operations, increase revenue, and scale their portfolios without growing their workload.
We're early, we're moving fast, and we're looking for people who want to help build something huge from the ground up.
About the role
We're looking for a Founding Growth Marketer to help Base360 reach short-term rental operators and property management companies — and turn attention into demo bookings, qualified leads, and customers.
We're open to how you get there: you might go deep and own a single channel, or run across several. Paid ads, SEO, outbound, content, partnerships, lifecycle, funnels — we want someone who can find what works and make it grow.
This is a hands-on, entrepreneurial role. You'll work directly with the founder, experiment quickly, and build our growth engine from the ground up.
What you'll do
- Own a growth channel end to end — or run across several. Set the strategy, launch campaigns, and take responsibility for results.
- Generate qualified leads and drive demo bookings. Build campaigns that reach short-term rental operators through paid ads, SEO, outbound, referrals, and industry partnerships.
- Understand our customers. Learn how property managers operate, what slows them down, and what makes them switch software.
- Run experiments fast. Test hooks, audiences, funnels, and offers; stop what doesn't work and scale what does.
- Use AI wherever it gives you an edge. Apply it to research, copy, targeting, content production, and automation.
- Build funnels and landing pages that convert. Improve each step from first impression to demo booking and paying customer.
- Work closely with the founder on positioning and messaging. Turn product capabilities into clear reasons for operators to choose Base360.
- Track performance. Measure lead quality, conversion rates, acquisition costs, and pipeline contribution — and explain what's working and why.
Who you are
- You're a fast learner. You may specialise in one growth channel or work across many, but you pick up new skills quickly and enjoy figuring things out.
- You're hungry to get great at growth. You don't need to know everything yet, but you're determined to become one of the best.
- You're AI-savvy. You use modern tools to test ideas, automate repetitive work, and move faster.
- You're resourceful and self-directed. You take a goal and figure out how to achieve it without waiting for detailed instructions.
- You're analytical. You're comfortable with data, attribution, and turning insight into action.
- You care about commercial results. You measure success through qualified demand and customers, not just impressions and clicks.
- Bonus: Hands-on experience with paid ads, SEO, outbound, content, lifecycle marketing, or partnerships.
- Bonus: Experience in B2B SaaS, short-term rentals, hospitality technology, or marketing to property managers.
Why join Base360.ai http://Base360.ai?
- Help build the AI operating system for short-term rental businesses.
- Work directly with the founder and shape how we bring the product to market.
- Have ownership from day one, with the opportunity to build and lead a growth team.
- Competitive salary and performance-based incentives.
- Grow professionally in a hands-on, entrepreneurial environment where your work directly affects the business.
You should NOT apply if:
- You're looking for a predictable corporate role with a fixed playbook.
- You engage in office politics or gossip instead of communicating directly.
- You're looking for a slow-paced role with limited ownership.
- You don't aim to become one of the best at what you do.
#LI-Remote
Location: Seattle, United States; Atlanta, United States; Baltimore, United States; Toronto, Canada; Austin, United States; Denver, United States
TuxCare
offers a portfolio of security solutions for Linux and open-source software aimed at enterprise organizations. With TuxCare, enterprises can automate live vulnerability patching, minimize downtime, keep their applications secure and compliant, and get support from a team that knows Linux security best – covering the most popular Linux distributions, end-of-life systems, programming languages, and much more.
We’re looking for a Head of Direct Sales to lead TuxCare’s direct sales organization across North America and EMEA. Reporting to the Chief Revenue Officer, you will lead a distributed team responsible for new customer acquisition, growth within existing accounts, and renewals.
This is a hands-on sales leadership role. Our solutions, including SecureChain and Extended Lifecycle Support for RHEL-based Linux alternatives (ELS for RLA), call for thoughtful discovery, tailored proposals, and flexible deal structures. You’ll coach the team through live opportunities, help shape complex deals, and build a sales approach grounded in each customer’s security and business needs.
Responsabilties:
Set and execute the direct sales strategy across North America and EMEA, turning revenue goals and territory plans into clear priorities for the team.
Lead, coach, and develop Enterprise Account Executives, Account Executives, account management, renewals, and sales development team members.
Work closely with sales representatives on active deals, helping them uncover customer needs, communicate business value, and develop effective proposals.
Support complex and strategic opportunities, including customer conversations, negotiations, and requests for tailored packaging or terms.
Drive performance across new business, account growth, and renewals while maintaining a healthy pipeline and accurate forecasts.
Review sales results and win/loss trends to identify coaching opportunities and improve the team’s approach.
Build strong relationships with strategic customers and identify opportunities to grow TuxCare’s presence in both regions.
Partner with Marketing, Revenue Operations, Product, and Finance to improve go-to-market execution and resolve customer needs.
Hire, onboard, and develop sales talent across North America and EMEA.
Represent TuxCare at relevant industry events and provide regular performance and forecast updates to the CRO and executive team.
Requirements
Proven experience leading direct sales teams across North America and EMEA, with a strong record of achieving revenue targets.
Required: Direct sales or sales leadership experience in software supply chain security, software composition analysis (SCA), application security, or DevSecOps. Candidates must have sold enterprise solutions in this sector; experience selling general IT or infrastructure software alone does not meet this requirement.
Hands-on experience selling solutions to buyers concerned with software vulnerabilities, end-of-life systems, compliance, or open-source security.
Strong deal-coaching and value-selling skills, including experience with tailored product packaging and dynamic pricing.
The ability to turn technical challenges into a clear business case for both technical and executive stakeholders.
Experience managing new customer acquisition, account growth, and renewal motions.
Strong forecasting, pipeline management, negotiation, and presentation skills.
A coaching style that combines support, clear expectations, and accountability.
Familiarity with MEDDPICC or a comparable enterprise sales qualification methodology.
Willingness to travel as needed.
Benefits
What's in it for you?
A strong focus on professional development with opportunities for learning and growth:
Interesting and challenging projects,
Mentor and other knowledge-exchange programs;
Fully remote work with flexible working hours, that allows you to schedule your day and work from any location worldwide;
Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves to ensure you maintain a healthy work-life balance;
Compensation for private medical insurance;
Co-working and gym/sports reimbursement;
The opportunity to receive a reward for the most innovative idea that the company can patent, fostering a culture of creativity and innovation.
Location: US Remote; New England; Atlanta; North Carolina; New York; Boston; Florida
Workplace: Remote
Cyberhaven is building the AI-native data security platform for the agentic enterprise. Our data lineage technology traces the full lifecycle of enterprise data across endpoints, browsers, SaaS, and cloud, and that foundation has made us a market leader in DLP and DSPM. It's also the launch pad for the next generation of products we're bringing to market.
We are looking for a Director of Technical Program Management to own end-to-end planning and execution across Cyberhaven's most complex, cross-organizational product initiatives. This role is accountable for release predictability, execution visibility, and operating discipline across the entire engineering organization, not a single team or program, but the system of programs that make up Cyberhaven's roadmap.
This is an individual contributor role: influence and impact are driven through expertise, judgment, and cross-functional leadership rather than headcount or direct reports. The person in this role is expected to operate as a peer to engineering leadership, shaping strategy and operating cadence at the organizational level while still being hands-on with the planning, tracking, and execution work itself.
This role also serves as the primary architect of engineering leadership's monthly and quarterly business reviews, providing decision support, surfacing risk, and driving follow-through across the company's highest-priority engineering programs.
This role goes well beyond traditional program management. It requires deep technical fluency to engage credibly with senior engineering leaders and architects, strong executive presence and organizational judgment to shape leadership priorities, and systems-level thinking to turn fragmented operational signals into the metrics, reporting, and AI-enabled automation that let Cyberhaven scale how it plans, tracks, communicates, and reviews technical work.
WHAT YOU'LL DO
PROGRAM LEADERSHIP AND EXECUTIVE SUPPORT
- Own end-to-end planning, execution, and coordination across Cyberhaven's most complex, multi-team, cross-organizational programs, partnering directly with engineering and product leadership
- Set the strategy for how Cyberhaven improves predictability in its release model, including how scope changes, readiness risks, and cross-team dependencies are tracked and escalated
- Architect and run the engineering operating cadence, including monthly and quarterly business reviews, by consolidating team updates, preparing leadership readouts, and driving follow-through on action items at the executive level
- Partner with engineering leadership to translate company and organizational strategy into clear execution plans, success criteria, reporting standards, and operating mechanisms across the entire engineering org
- Define and standardize org-wide success metrics across quality, release health, and velocity, driving greater predictability company-wide while enabling team-specific metrics where needed
- Build and own the review cadences, status reporting, leadership readouts, and action follow-up systems used to surface execution risk and intervention needs across all teams and programs
- Establish data hygiene and governance standards in systems like Jira and related planning artifacts so that release, ownership, status, and progress signals are reliable at scale
- Lead the most ambiguous, highest-priority engineering initiatives that require additional structure, executive visibility, and follow-through, often stepping in where no clear owner exists
- Act as a thought partner and mentor to other program managers and engineering leaders, raising the bar on operating discipline, accountability, and reporting consistency across the org, without formal management authority
AI-ENABLED AUTOMATION
- Set the direction for AI-assisted dashboards and reporting workflows that give leadership visibility into program health, release scope, delivery risk, and team performance
- Design and build automations that connect tools like Jira, Notion, GitHub, and Slack to surface planning, execution, release, and other delivery signals across the org
- Automate recurring program management processes such as status collection, follow-up tracking, review preparation, and stakeholder reporting at scale
- Use these workflows to transform release reporting, business review inputs, leadership updates, and recurring status reporting, materially reducing manual status chasing across engineering
WHO YOU ARE
- 10+ years of experience in Technical Program Management, Release Management, Engineering Operations, or a similar technical cross-functional role, with a track record of operating at Director-level scope as an individual contributor
- Prior startup experience and thrive in high-growth, fast-moving environments where ambiguity is the norm and you’re expected to build structure rather than inherit it.
- Highly autonomous who has run the whole show owning the operating cadence, cross-functional execution, executive reporting, prioritization, and accountability across a broad engineering organization.
- Demonstrated experience owning end-to-end planning and execution for the most complex engineering initiatives, spanning multiple teams and organizations
- Strong technical fluency and systems thinking, especially in engineering process, release workflows, operational reporting, and execution management
- Proven ability to drive accountability, coordination, and follow-through across an entire engineering organization without direct authority
- Track record of defining success metrics, tracking execution health, and turning operational signals into clear, executive-level reporting and decision support
- Excellent written and verbal communication skills, including experience owning monthly and quarterly business reviews, executive-facing updates, and cross-functional status reporting
- Deep familiarity with Jira-based workflows, reporting, and process hygiene at scale
- Strong judgment in prioritization, escalation, and leadership support in ambiguous or fast-moving situations, with the credibility to influence senior stakeholders
- Comfort using automation and AI to improve reporting quality, operating efficiency, and recurring workflow execution
- Experience owning QBRs, executive reporting, and engineering metrics programs at the org or company level
- Familiarity with DORA-style metrics, SLO/SLA thinking, release hygiene, and delivery scorecards
- Experience building AI-assisted dashboards, automations, or reporting systems
- Experience working in security, SaaS, endpoint, platform, or infrastructure-heavy environments
- Experience supporting globally distributed engineering organizations
- Prior experience operating at Director or Principal level as an individual contributor (not a people manager)
- Located in the Eastern Timezone to support our Global team.
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: London; Italy; Portland; Australia; Salt Lake City; Washington; Toulouse; Oran; Tunis; Bali; Algiers; Norway; Portugal; Minneapolis; Kazakhstan; Malaysia; Costa Rica; India; Los Angeles; Puerto Rico; vietnam; Lille; Columbus; Houston; Phoenix; Poland; Taiwan; Detroit; Nice; Philippines; Ireland; Austria; China; Thailand; Finland; Peru; Montpellier; Greece; Dallas; San Francisco; Argentina; Austin; Nantes; Mexico; Strasbourg; Aix-en-Provence; Tampa; Angers; Denmark; United States; Nashville; Chicago; Dominican Republic; Belgium; Saudi Arabia; Paris; London | United Kingdom; Toulon; San Jose; Turkey; Rennes; Chile; San Diego; Orlando; Dijon; Hawaii; New York City; Boston; Charlotte; Germany; Ecuador; Constantine; Seattle; South Korea; Switzerland; Philadelphia; Romania; Fort Worth; Lyon; Jacksonville; Atlanta; Colombia; Bordeaux; Marseille; Nîmes; Brazil; Sweden; Canada; Reims; Indianapolis; Anaba; Netherlands; Miami; Las Vegas; France; Cannes; Denver; United Arab Emirates; South Africa; New Zealand; Morocco; Japan; Spain; San Antonio; Russia; New Orleans; Annecy; Croatia; Grenoble
Workplace: Remote
Base360.ai http://Base360.ai is building the AI operating system for short-term rental businesses.
We bring property management, guest communication, pricing, cleaning, maintenance, direct bookings and financial reporting into a single platform powered by AI. Our mission is to replace dozens of disconnected tools with one intelligent operating system that helps short-term rental operators automate operations, increase revenue and deliver exceptional guest experiences.
We're building ambitious products, moving fast, and looking for exceptional entrepreneurs who want to build the next generation of AI businesses within the short-term rental industry.
THE ROLE
As a Founder in Residence, you won't be joining a department—you'll be building one.
Your mission is to identify a major opportunity in the short-term rental industry, build a new product or business vertical within Base360.ai http://Base360.ai, assemble the right team, validate the market, and grow it into a standalone business with significant revenue and impact.
Think of it as founding a startup—with the advantage of funding, engineering, design, AI infrastructure, customers, distribution, and executive support already behind you.
If successful, you will become the long-term leader of your venture.
WHAT YOU'LL DO
- Identify high-potential opportunities in short-term rentals that can become new products or business verticals.
- Validate customer problems through research and direct conversations with property managers and rental operators.
- Define the product vision, strategy, and go-to-market plan.
- Work alongside engineering, product, design and AI teams to build and launch quickly.
- Recruit and lead your own multidisciplinary team as the venture grows.
- Own growth, product adoption, customer success and financial performance.
- Make data-driven decisions and iterate rapidly based on customer feedback.
- Present progress directly to the founders and executive team.
- Build a business that could eventually operate as its own division—or even become an independent company.
WHAT WE'RE LOOKING FOR
- Entrepreneurial mindset with a bias toward action.
- Exceptional problem-solving ability.
- Strong product and commercial intuition.
- Comfortable working with ambiguity and creating structure where none exists.
- Excellent communication and leadership skills.
- Ability to recruit, inspire and lead high-performing teams.
- Highly analytical with strong execution capabilities.
- Obsession with customers and building products people love.
- Comfortable wearing multiple hats across product, sales, marketing and operations.
- AI-native and excited about building with the latest AI technologies.
Previous startup experience—as a founder, early employee, product leader, operator or investor—is highly valued but not required. Experience in short-term rentals, hospitality or property technology is a plus.
WHAT SUCCESS LOOKS LIKE
Within your first 12–24 months, you will have:
- Built and launched a new business vertical serving the short-term rental industry.
- Hired and led your own cross-functional team.
- Achieved strong product-market fit.
- Generated meaningful recurring revenue.
- Established yourself as the long-term General Manager of your venture.
WHY JOIN BASE360.AI http://Base360.ai?
- Be part of an innovative and fast-growing company building the AI operating system for short-term rental businesses.
- Build your own venture with the backing of an experienced founding team.
- Access world-class engineering, AI, product, design and go-to-market resources.
- Receive funding, mentorship and strategic support to turn your vision into reality.
- Opportunity to build a team and establish a long-term business within Base360.ai http://Base360.ai.
- Competitive salary and performance-based incentives.
- Significant long-term career growth, with the opportunity to lead an entire business unit.
YOU SHOULD NOT APPLY IF:
- You are looking for a corporate 9 to 5 job.
- You are political and enjoy gossiping and talking about people behind their backs.
- You are looking for a stable and slow dead-end job.
- You do not aim to be one of the best in the world at what you do.
#LI-Remote
Location: Atlanta, GA (Hybrid)
The Position
CallRail is a lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. Home services is one of our largest and fastest-moving markets, and we're looking for a Vertical Marketing Manager to own it. Think of the role as general manager for home services: you set the strategy, you own the number, and you're the company's go-to on this market.
You'll build the home services personas, positioning, and messaging, verticalizing our go-to-market narrative for this audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution.
Home services is not one market, though. A roofer, an HVAC contractor, a remodeler, and a landscaper run different businesses with different seasons, job values, and buying triggers. Building a real strategy for each priority subvertical, rather than one generic story, is where this role makes its biggest impact.
What You'll Do
You act like an owner.
Home services is your line of business. You know its performance, its risks, and its opportunities inside and out, and you carry the accountability that comes with it.
You bring an informed point of view.
You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing.
You advocate for what your market needs.
You don't wait for a door to open; you open it. When you see something we need in order to win in home services, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision.
You go deep.
You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works.
What You'll Own
Home services strategy and business performance
Own the go-to-market strategy for CallRail's home services business, including which subverticals we prioritize, how we position and message to them, and the plan to hit our acquisition and revenue goals
Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed.
Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it
Market and competitive expertise
Be CallRail's subject matter expert on the home services market: the buyers, the workflows, the seasonal and operational realities, the vendor landscape, and the economics of how these businesses grow
Own the home services buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market
Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership
Regularly surface the headwinds and tailwinds shaping the vertical and translate them into implications for our strategy
Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data
Be the face of CallRail in the home services market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc.
Subvertical strategy and expansion
Decide which subverticals we invest in and in what order, with a clear view of market size, our current traction, and where we're positioned to win
Build distinct strategies, positioning, and messaging for each priority subvertical.
Know the operational differences that shape how each subvertical buys
Build the subvertical-specific proof that makes the case credible — customer stories, benchmarks, and ROI framing that speak to that trade rather than to "home services" in general
Cross-functional leadership
Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction
Serve as the messaging authority for home services: consulting across marketing for campaign and content development
Pressure-test the work happening across teams against a simple bar: does it solve a real home services customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results?
Partner with product development teams as the voice of the home services customer, bringing market insight that shapes the roadmap
Enable sales and support: train them on the problems we solve for home services buyers, and work with sales enablement to build the internal tools and external collateral they need
What You'll Need
BS/BA and 4–6 years of experience in a strategic marketing role, with direct experience in home services tech, the trades, field service software
A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan
Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it
Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences
Demonstrated ability to influence and align cross-functional partners without formal authority
Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is a
lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. We're looking for a Vertical Marketing Manager to own a portfolio of our emerging markets, with automotive at the center. Think of the role as general manager for that portfolio: you set the strategy, you own the number, and you're the company's go-to on these markets.
You'll build the personas, positioning, and messaging for these verticals, verticalizing our go-to-market narrative for each audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution.
Automotive is the priority. It's one of our fastest-growing segments, and the aftermarket — repair and service businesses, tire and quick-service shops, collision centers, and the parts suppliers and retailers who serve them — is where you'll go deepest. Alongside it, you'll own a portfolio of our emerging small business verticals. They sit at different stages and require different levels of investment, and determining where to focus is a core part of the role. What connects them is the customer: small businesses that win or lose on the leads they capture.
What You'll Do
You act like an owner.
These markets are your line of business. You know their performance, their risks, and their opportunities inside and out, and you carry the accountability that comes with it.
You bring an informed point of view.
You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing.
You advocate for what your markets need.
You don't wait for a door to open; you open it. When you see something we need in order to win, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision.
You go deep.
You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works.
What You'll Own
Portfolio strategy and business performance
Own the go-to-market strategy across your automotive & other SMB verticals: how we position and message to each audience, and the plan to hit our acquisition and revenue goals
Decide where your time and our investment go. These markets won't all need the same thing, and setting that balance — then making the case for it — is yours to own
Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed.
Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it
Automotive market and competitive expertise
Be CallRail's subject matter expert on the automotive aftermarket: the buyers, the workflows, the operational realities, the vendor landscape, and the economics of how these businesses grow
Own the automotive buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market
Build the proof that makes our case credible: customer stories, benchmarks, and ROI framing grounded in how these businesses actually operate
Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership
Regularly surface the headwinds and tailwinds shaping the market and translate them into implications for our strategy
Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data
Be the face of CallRail in the automotive market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc.
Your broader vertical portfolio
Own the positioning and messaging for the other emerging small business verticals, scaling the depth to the opportunity.
Keep a live read on each: where we're winning, where we're losing, and which ones are showing early signs of becoming a bigger bet
Size and pressure-test opportunities, in these markets and in ones we haven't entered: how big, how winnable, what it would take, and what we would have to be right about
Bring recommendations with a clear case for investing or passing. Knowing which markets to walk away from matters as much as knowing which to chase
Run early, lightweight tests where the signal looks promising — positioning, messaging, and proof — and build a repeatable approach the team can use the next time we look at a new vertical
Cross-functional leadership
Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction
Serve as the messaging authority for your verticals: consulting across marketing for campaign and content development
Pressure-test the work happening across teams against a simple bar: does it solve a real customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results?
Partner with product development teams as the voice of your customers, bringing market insight that shapes the roadmap
Enable sales and support: train them on the problems we solve for these buyers, and work with sales enablement to build the internal tools and external collateral they need
What You'll Need
BS/BA and 4–6 years of experience in a strategic marketing role focused on small business buyers, including direct experience marketing to automotive businesses
A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan
Experience entering or evaluating a new market: sizing the opportunity, building the case, and standing up positioning where none existed
Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it
Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences
Demonstrated ability to influence and align cross-functional partners without formal authority
Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Remote - Global
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About Our Opportunity
Flex exists to make paying rent work the way real life actually works — smoothing out cash flow, helping renters avoid late fees, and letting them build credit instead of falling behind. As a Senior Staff Software Engineer, you'll oversee the technical roadmap for the team, working across APIs, SDKs, and Web experiences. You will work with teams across the organization including Engineering, Product, Design, Infrastructure, Sales, Partner and Customer Success to ensure that the technical strategy meets our goals. We expect you to be hands-on and execute work as an individual, and build products that allow for flexibility as we evolve our product offerings.
About Our Team!
We have some really exciting teams who are looking for an amazing engineer like you! Check them out!
Partner Integrations
- Partner integrations work to standardize APIs, tools, and processes that let external partners connect to Flex for data sharing and payments across entry points like Flex Anywhere
Who thrives here?
A Doer
— you get things done efficiently, and you're comfortable rolling up your sleeves when something's blocking the team.
An Owner
— you take full accountability for what you build, from design through production, and you always have a plan B.
Someone Collaborative
— you bring people together to pressure-test ideas rather than working in a silo.
Someone with Precision
— your code and your communication are both clear, because ideas only matter once others can act on them.
Someone Resilient
— systems break and priorities shift, and you adapt without losing momentum.
Someone Humble
— you care more about getting to the right answer than being the one who's right.
Qualifications:
Bachelor or above degree in Computer Science or a related field
Minimum of 10 years experience in software engineering, with at least 3 years of technical leadership experience in a hands-on capacity
Ability to work on a globally-distributed team with a high degree of ownership
Experience leading the delivery of multiple highly impactful products end to end, on time with a high quality bar
Experience working with technical and non-technical stakeholders, successfully aligning and setting expectations on scope and delivery
Ability to drive yourself and your team to bring quality and consistency to their code and architecture, without compromising velocity
Ability to grow in a fast-paced and dynamic environment that will challenge you to always bring your best
Experience in designing and developing solutions that maximize ROI and lead to significant business impact
Experience working in FinTech and familiar with major payment rails
Experience working with Sales stakeholders and/or building products for Sales professionals
Experience building integrations with external partners & managing relationships with external stakeholders
Experience working on AWS cloud based applications
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$240,000
—
$300,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$216,000
—
$270,000 USD
Tier 3 (Salt Lake City, all other USA cities)
$204,000
—
$255,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Manila, Philippines
About the Role
We are seeking an experienced
General Ledger Accountant
to join our team. The ideal candidate will have solid hands-on experience in general ledger accounting, strong attention to detail, and the ability to work independently in a fast-paced environment. This role will work closely with the U.S.-based team, so excellent communication skills and the ability to work
U.S. Eastern Time (ET) hours
are essential.
Prior experience working with
U.S. companies or clients
is highly preferred.
Key Responsibilities
Perform day-to-day
general ledger accounting activities
, ensuring accuracy and completeness.
Prepare and post
journal entries
, including accruals, adjustments, and reclassifications.
Perform
balance sheet and account reconciliations
and investigate discrepancies.
Support
month-end and year-end closing
activities.
Review financial information and identify errors, inconsistencies, or unusual transactions.
Work closely with internal teams and U.S.-based stakeholders to resolve accounting issues.
Maintain accurate and well-organized accounting records and supporting documentation.
Ensure accounting activities are performed in accordance with internal policies and applicable accounting principles.
Assist with financial reporting and other accounting-related tasks as required.
Identify process improvements and contribute to making accounting processes more efficient.
Handle ad-hoc accounting requests and support the team with additional GL-related activities as needed.
Qualifications
4–10 years of professional experience
in general ledger accounting or general accounting.
Strong understanding of
general accounting principles and GL processes
.
Hands-on experience with
journal entries, account reconciliations, and month-end close
.
Strong analytical and
problem-solving skills
with the ability to investigate and resolve discrepancies.
Excellent written and verbal communication skills
.
Ability to work independently, take ownership of assigned responsibilities, and manage multiple priorities.
Strong attention to detail and commitment to accuracy.
Availability to work
U.S. Eastern Time (ET) hours
.
Why CKH is the best choice?
CKH is a boutique accounting & financial services firm that provides local expertise aided by global experience. We have presence in Atlanta, South Africa, Ukraine, Poland, Azerbaijan, Germany, Spain and Greece.
Our tree logo is representative of CKH’s ideals:
The roots of the tree remind us to stay grounded and humble.
The trunk represents the support we have for each other, making our team strong. But we also like to shake the tree!
Churning up new ideas and positive change as the world around us grows.
The fruit our tree grows reminds us to never stop growing, producing the best quality service for our clients.
The treetop helps us reach higher, always stretching to new heights and goals.
Location: Atlanta, GA
Project Manager - Transmission & Distribution
Location:
Atlanta, GA
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Lead the Delivery of Critical Grid Infrastructure
America's electrical grid depends on the safe, reliable, and efficient construction of overhead transmission and distribution systems. From greenfield transmission projects and system rebuilds to utility capital improvement programs and grid modernization initiatives, Project Managers play a critical leadership role in delivering the infrastructure that powers communities, industries, and economic growth.
At Michels Power, our Project Managers are responsible for leading complex projects, building strong customer relationships, driving financial performance, and ensuring every project is executed safely, efficiently, and successfully.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, we have a team of skilled project management and construction management leaders, experienced field construction resources, and an enviable equipment fleet strong enough to build transmission and distribution power lines and communication systems from coast to coast.
Our comprehensive project oversight ranges from logistics and scheduling to quality assurance and construction. We provide engineering, procurement, and construction (
EPC
) delivery models on complex projects involving transmission lines, structure foundations, heavy civil construction, and horizontal directional drilling. Michels Power is a proud member of the Michels Family of Companies.
Position Overview
As a
Project Manager - Transmission & Distribution
, you will lead the planning, coordination, and execution of overhead electric transmission and overhead distribution construction projects from project startup through closeout. You will be responsible for project safety, financial performance, scheduling, procurement, subcontractor management, customer relationships, and overall project execution.
This role serves as the primary liaison between utility customers, engineering teams, field operations, project controls, subcontractors, suppliers, and project stakeholders. Success requires strong leadership, business acumen, communication skills, and a thorough understanding of overhead transmission and distribution construction practices.
You will play a critical role in helping utility customers safely expand, strengthen, and modernize the electrical grid while delivering projects that meet safety, quality, schedule, and financial expectations.
Key Responsibilities
Lead all phases of overhead transmission and distribution project execution from contract award through project closeout.
Manage project budgets, forecasts, schedules, procurement activities, and overall financial performance.
Develop project execution strategies that support safety, quality, schedule, and profitability objectives.
Serve as the primary customer-facing representative throughout the project lifecycle.
Coordinate activities among utility customers, engineering teams, construction management, field operations, subcontractors, suppliers, and project stakeholders.
Identify project risks, schedule impacts, constructability concerns, and operational challenges while implementing effective solutions.
Ensure strict compliance with contractual requirements, utility standards, company procedures, and regulatory requirements.
What You'll Do
Manage overhead transmission and overhead distribution construction projects throughout the project lifecycle.
Support construction activities involving steel monopoles, steel poles, wood poles, lattice towers, transmission foundations, conductor installation, and utility infrastructure.
Coordinate project activities with utility owners, engineers, environmental consultants, landowners, subcontractors, and construction crews.
Develop and maintain project schedules, budgets, forecasts, staffing plans, procurement plans, and project execution strategies.
Monitor labor productivity, equipment utilization, material management, subcontractor performance, and project financial performance.
Lead customer meetings, project reviews, forecasting sessions, schedule updates, and operational planning discussions.
Manage contract administration, change orders, claims mitigation, and commercial negotiations.
Review project drawings, specifications, contracts, estimates, and technical documentation.
Collaborate closely with Construction Managers, Superintendents, General Foremen, and field leadership to ensure successful project execution.
Support project commissioning, turnover, and closeout activities.
Why Michels Power, Inc.?
Engineering News-Record ranks us among the nation's leading electrical contractors.
We help build, strengthen, and modernize North America's electrical grid.
We execute some of the industry's most challenging transmission and distribution projects.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that powers communities and supports economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer significant opportunities for advancement into senior project management and operations leadership roles.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy building strong customer relationships and leading teams through complex challenges.
You want your work to directly impact the reliability and growth of America's electrical grid.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Project Management, Business, or a related field and
5+ years of project management experience
, or an equivalent combination of education and experience.
Experience managing
overhead transmission and/or overhead distribution construction projects
.
Experience working with investor-owned utilities, cooperatives, municipalities, EPC contractors, or utility developers.
Strong understanding of overhead transmission and distribution construction methods, including:
Wood pole construction
Steel pole construction
Lattice tower construction
Transmission foundations
Conductor installation and stringing operations
Utility right-of-way construction
Grid modernization projects
Experience managing project budgets, schedules, forecasts, productivity reporting, procurement activities, and customer relationships.
Strong understanding of utility construction standards, transmission systems, distribution systems, and utility project execution.
Demonstrated success leading customer-facing projects while balancing safety, quality, schedule, and financial objectives.
Experience managing subcontractors, suppliers, vendors, and multidisciplinary project teams.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, Microsoft Project, HCSS, Procore, Autodesk Construction Cloud, or similar project management software is preferred.
Strong leadership, financial management, organizational, communication, and problem-solving skills.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
and support long-term onsite project assignments throughout North America as required. Travel may include extended durations based on project assignments and business needs.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
About the Role:
We are seeking a highly motivated and licensed Property & Casualty (P&C) Insurance Broker to join our team as part of a critical pilot to launch a P&C broker model at Gusto. You will be essential in evolving Gusto's business insurance channel by acting as a licensed agent to quote and issue business insurance policies with our NEXT Insurance carrier partner. You will use your expertise to provide direct support and an improved experience for small business customers with complex insurance needs, helping to capture meaningfully higher revenue and accelerating the development of our AI Insurance Advisor.
About the Team:
This team is crucial to solving customer experience gaps and optimizing our offline insurance channels. You will be a SME who is part of the "human-in-the-loop" workflows required to train and optimize Gus as an AI insurance advisor. Our collective vision is to be an expert advisor that supports small businesses through every stage of growth, with this pilot being key to establishing our digital insurance agency and licensed agent integration.
Here’s what you’ll do day-to-day:
— Make outbound dials to prospective and existing small business clients to assess their complex P&C insurance needs and recommend suitable coverage options.
— Quote and issue Property & Casualty policies, primarily with the NEXT Insurance carrier, in our offline sales channel.
— Achieve required daily, weekly, and monthly sales activity expectations.
— Provide human-in-the-loop support to optimize the AI Insurance Advisor, Gus, and assist customers with more complex needs.
— Maintain client relationships, manage policy renewals, and facilitate changes or endorsements to existing policies.
— Act as a trusted liaison between clients and carriers, including assisting clients with reports of losses and claims settlement when necessary.
— Actively work to cross-sell and up-sell additional P&C lines of coverage and strive to achieve monthly production goals for units and/or revenue.
— Maintain accurate and up-to-date client records and policy documentation within CRM systems (SFDC workflow).
— Use AI-powered workflows as a core part of how you sell: running assigned tools daily, surfacing friction and inefficiencies as you find them, and collaborating with your team to influence what gets built or improved next.
— Stay current on industry trends, products, regulations, and underwriting guidelines to provide accurate advice and ensure compliance.
Here’s what we're looking for:
Experience in the field:
— Proven experience in insurance sales or brokerage, with coverage level knowledge of commercial P&C products (e.g., Workers' Compensation, BOP, Commercial Auto, E&O).
— 4+ years
Licensing:
— An active Property & Casualty insurance producer’s license
Communication & Interpersonal Skills:
— Excellent verbal and written communication, active listening, and strong interpersonal skills to build rapport and explain complex concepts clearly.
Sales & Negotiation:
— Strong sales and negotiation abilities with a proven ability to meet sales targets.
Technical Proficiency:
— Working knowledge of carrier quoting systems, proficiency in insurance software, and familiarity with CRM systems like Salesforce (SFDC).
— Comfortable using AI tools and automation to enhance productivity, decision-making, and problem-solving.
Mindset:
— A demonstrated passion for delivering an incredible customer experience and genuine empathy for small business owners.
Attributes:
— Highly self-motivated, goal-oriented, and an entrepreneurial ownership mentality to thrive in a fast-paced, high-energy environment.
AI Fluency:
— Proven, day-to-day experience integrating AI into how you work - across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes.
Compensation:
— Cash compensation amount for this role is $109,390 to $134,000 OTE for Denver, Atlanta, Chicago & Las Vegas.
— $102,855 to $126,000 OTE for Phoenix.
— Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.
Work Format:
— Gusto has physical office spaces in Denver, San Francisco, and New York City.
— Employees based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role).
— The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
— When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
Equal Opportunity:
— Gusto is an equal opportunity employer and does not discriminate based on legally protected characteristics.
— Committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process.
Security & Privacy:
— Gusto takes security and protection of personal information seriously.
Location: USA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About Our Opportunities
Flex exists to make paying rent work the way real life actually works — smoothing out cash flow, helping renters avoid late fees, and letting them build credit instead of falling behind. As a Staff Backend Engineer, you'll design, build, and scale the services and integrations behind Payment, Billing, Identity, and partner integrations that keep rent moving on time for renters every month — setting the long-term technical vision and architecture for the systems you own, leading scoping, design, and implementation across teams, driving your own production rollouts to completion with minimal oversight, and working closely with product, design, and engineering peers to solve renters' most pressing problems in small, frequent iterations rather than big, risky releases. You'll also raise the bar for the engineers around you, mentoring peers and driving consistency and best practices across the org.
About Our Team(s)
We have some really exciting teams who are looking for an amazing engineer like you! Check them out!
Partner Integrations
- Partner integrations work to standardize APIs, tools, and processes that let external partners connect to Flex for data sharing and payments across entry points like Flex Anywhere and Quick-Pay
Money Team
- builds and owns the platforms, tooling, and documentation powering Flex's payments, wallet, and settlement finance systems.
Who thrives here?
A Doer
— you get things done efficiently, and you're comfortable rolling up your sleeves when something's blocking the team.
An Owner
— you take full accountability for what you build, from design through production, and you always have a plan B.
Someone Collaborative
— you bring people together to pressure-test ideas rather than working in a silo.
Someone with Precision
— your code and your communication are both clear, because ideas only matter once others can act on them.
Someone Resilient
— systems break and priorities shift, and you adapt without losing momentum.
Someone Humble
— you care more about getting to the right answer than being the one who's right.
Qualifications
Minimum Qualifications
Minimum of 8 years experience in software engineering
Minimum of 6 years experience with Java
Proven ability to set technical direction and architecture for complex, distributed systems
Ability to lead and mentor engineers, raising the technical bar across a team or org
Ability to work on a globally-distributed team with a high degree of ownership
Experience working with technical and non-technical stakeholders, successfully aligning and setting expectations on scope and delivery
Experience building robust, fault-tolerant systems with multiple external dependencies
Experience designing, building, and maintaining data pipelines
Proficient in Java frameworks and tools used at Flex, including Spring (core/web/boot), Gradle, JUnit, and JVM (memory/performance tuning, GC)
Experience with Service-Oriented Architecture, REST APIs, Message Queues, and scalable architectures
Experience with AWS (EKS, Aurora RDS, Elasticache, DynamoDB) and containerization tools
Preferred Qualifications
Proficient in CI/CD systems (preferably GitHub Actions), git, and automation
Skilled in observability and monitoring tools, such as DataDog, to ensure high availability
Experienced with big data platforms and tooling, including Snowflake
Proficient in Infrastructure as Code, using tools like CDK and Terraform
Track record of elevating team standards through best practices, and mentoring engineers at all levels
Excellent written and verbal communicator, with experience influencing cross-functional strategy
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$200,000
—
$250,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$180,000
—
$225,000 USD
Tier 3 (Salt Lake City, all other USA cities)
$170,000
—
$212,500 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: USA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About Our Opportunities
Flex exists to make paying rent work the way real life actually works — smoothing out cash flow, helping renters avoid late fees, and letting them build credit instead of falling behind. As a Senior Backend Engineer, you'll design, build, and scale the services and integrations behind Payment, Billing, Identity, and partner integrations that keep rent moving on time for renters every month — leading scoping, design, and implementation for the APIs you own, driving your own production rollouts to completion with minimal oversight, and working closely with product, design, and engineering peers to solve renters' most pressing problems in small, frequent iterations rather than big, risky releases.
About Our Team(s)
We have some really exciting teams who are looking for an amazing engineer like you! Check them out!
Partner Integrations
- Partner integrations work to standardize APIs, tools, and processes that let external partners connect to Flex for data sharing and payments across entry points like Flex Anywhere and Quick-Pay
Fin Platform -
Fin Platform is the monitoring and operations layer for Flex's billing and payment systems, covering dashboards, SLIs/SLOs, runbooks, deployment and on-call procedures to ensure reliability and readiness.
Money Team
- builds and owns the platforms, tooling, and documentation powering Flex's payments, wallet, and settlement finance systems.
Who Thrives Here?
A Doer
— you get things done efficiently, and you're comfortable rolling up your sleeves when something's blocking the team.
An Owner
— you take full accountability for what you build, from design through production, and you always have a plan B.
Someone Collaborative
— you bring people together to pressure-test ideas rather than working in a silo.
Someone with Precision
— your code and your communication are both clear, because ideas only matter once others can act on them.
Someone Resilient
— systems break and priorities shift, and you adapt without losing momentum.
Someone Humble
— you care more about getting to the right answer than being the one who's right.
Qualifications
Minimum Qualifications
Minimum of 6 years experience in software engineering
Minimum of 4 years experience with Java
Ability to work on a globally-distributed team with a high degree of ownership
Experience working with technical and non-technical stakeholders, successfully aligning and setting expectations on scope and delivery
Ability to grow in a fast-paced and dynamic environment that will challenge you to always bring your best
Experience building robust, fault-tolerant systems with multiple external dependencies
Experience designing, building, and maintaining data pipelines
Proficient in Java frameworks and tools used at Flex, including Spring (core/web/boot), Gradle, JUnit, and JVM (memory/performance tuning, GC)
Experience with Service-Oriented Architecture, REST APIs, Message Queues, and scalable architectures
Experience with AWS (EKS, Aurora RDS, Elasticache, DynamoDB) and containerization tools
Preferred Qualifications
Proficient in CI/CD systems (preferably GitHub Actions), git, and automation
Skilled in observability and monitoring tools, such as DataDog, to ensure high availability
Experienced with big data platforms and tooling, including Snowflake
Proficient in Infrastructure as Code, using tools like CDK and Terraform
Skilled at elevating team standards through best practices, and mentoring junior engineers
Excellent written and verbal communicator, with experience in cross-functional collaboration
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$172,000
—
$215,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$154,800
—
$193,500 USD
Tier 3 (Salt Lake City, all other USA cities)
$146,200
—
$182,750 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is seeking a curious, strategic, and results-focused Senior Product Marketing Manager to lead the development and execution of go-to-market strategies for AI-powered products within our SaaS lead tracking, engagement and insights platform. This is a high-impact role for someone who is comfortable navigating shifting priorities, moves quickly from strategy to execution, and is excited to shape how businesses adopt and get value from AI.
You will be a key member of the CallRail marketing team and have the opportunity to work on a diverse set of projects, partnering cross-functionally across sales, product management, and marketing. Success in this role requires a deep understanding of your ideal customer, strong instincts for storytelling and differentiation, and a bias toward action and measurement. You will own performance for the areas you support, but your impact goes beyond the numbers. You will be expected to look around corners, identify opportunities and challenges before they become obvious, and push the organization toward better decisions for our customers and our business. The right candidate will be able to cut through complexity, distill what matters most, and turn a high velocity of new capabilities into simple, intuitive stories that help customers and sales understand the value and ultimately drive acquisition and adoption.
What You'll Do
Own the positioning and messaging for CallRail’s AI products, serving as the expert on our buyers, market, and competitive landscape.
Own performance across your portfolio, using acquisition, adoption, conversion, and churn data to identify opportunities and drive results.
Recommend pricing and packaging strategies that drive acquisition, product usage, and revenue growth.
Stay ahead of AI adoption, buyer trends, and the competitive landscape, proactively identifying opportunities and insights that shape product, go-to-market, and investment decisions.
Partner with Product to turn complex capabilities into simple, compelling narratives that connect individual features to the broader CallRail platform and customer value.
Analyze customer, product, and sales data to uncover patterns, define segments, size opportunities, and recommend where and how we should go to market.
Act as the voice of the customer, by collecting and synthesizing research, feedback, and product usage to uncover needs and influence product and GTM strategy.
Partner across Marketing and Sales to test messaging, promotions, segmentation, verticalization, and GTM strategies, then scale what works.
Enable Sales and Support with the messaging, training, and tools they need to clearly communicate customer value.
Lead go-to-market launches for new products and capabilities, aligning cross-functional teams from strategy through execution.
Develop and maintain competitive intelligence analyzing competitor's offerings to identify potential gaps, opportunities to differentiate, and contribute to CallRail's competitive intelligence.
Represent CallRail as an external thought leader through speaking engagements, written content, and industry conversations.
What You'll Need
BBS/BA and 7+ years experience in strategic marketing or product marketing, ideally within MarTech, AI, or B2B SaaS. Experience with marketing attribution and SMB audiences is a plus.
Deep, proven expertise in market research, positioning, messaging, pricing, and go-to-market strategy.
Track record of leading product & feature launches and GTM strategies that drive measurable revenue and adoption.
Strong strategic judgment, with the ability to cut through complexity, identify what matters most, and turn insights into clear recommendations.
Proven ability to independently lead complex initiatives from strategy through execution.
Operate effectively in a high-velocity, ambiguous environment while maintaining strong judgment and attention to detail.
Exceptional communication and writing skills, with a talent for making complex products and ideas simple and compelling.
Extremely comfortable manipulating and analyzing large datasets, with fluency in Excel/Google Sheets and performance metrics.
Strong analytical mindset, with the ability to turn large data sets into clear insights and strategic recommendations. Looker experience is a plus.
Strong cross-functional influence, with the ability to challenge assumptions, align teams, and shape decisions across Product, Sales, Marketing, and leadership.
Strong prioritization and judgment, with the ability to independently balance competing priorities and focus on the work that will have the greatest impact.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is seeking a curious, strategic, and results-focused Product Marketing Manager to develop and execute go-to-market strategies for AI-powered products within our SaaS lead tracking, engagement, and insights platform. This is a high-impact role for someone who is comfortable navigating shifting priorities, moves quickly from strategy to execution, and is excited to help businesses adopt and get value from AI.
You will be a key member of the CallRail marketing team and have the opportunity to work on a diverse set of projects, partnering cross-functionally across sales, product management, and marketing. Success in this role requires a deep understanding of your ideal customer, strong instincts for storytelling and differentiation, and a bias toward action and measurement. You will own performance for the areas you support, but your impact goes beyond the numbers. You will use customer insights, market trends, and data to identify opportunities and improve results. You will be expected to bring forward ideas, insights, and recommendations that push the organization toward better decisions for our customers and our business. The right candidate will be able to cut through complexity, distill what matters most, and turn a high velocity of new capabilities into simple, intuitive stories that help customers and sales understand the value and ultimately drive acquisition and adoption.
What You'll Do
Own positioning and messaging for the CallRail products you support, grounded in a strong understanding of our buyers, market, and competitive landscape.
Track performance across your portfolio, using acquisition, adoption, conversion, and churn data to identify opportunities and recommend actions.
Contribute to pricing and packaging strategies that drive acquisition, product usage, and revenue growth.
Stay current on AI adoption, buyer trends, and the competitive landscape, surfacing insights that inform product and go-to-market decisions.
Partner with Product to turn complex capabilities into simple, compelling narratives that connect individual features to broader customer value.
Analyze customer, product, and sales data to uncover patterns, define segments, size opportunities, and shape go-to-market strategies.
Act as the voice of the customer by collecting and synthesizing research, feedback, and product usage to uncover needs and shape product and go-to-market strategy.
Partner across Marketing and Sales to develop and test messaging, promotions, segmentation, verticalization, and go-to-market strategies, then apply what works.
Enable Sales and Support with the messaging, training, and tools they need to clearly communicate customer value.
Lead go-to-market launches for new products and capabilities, coordinating cross-functional teams from planning through execution.
Develop and maintain competitive intelligence to identify market gaps, competitive threats, and opportunities to differentiate CallRail.
What You'll Need
Bachelor’s degree and 4+ years of experience in strategic marketing or product marketing, ideally within MarTech, AI, or B2B SaaS. Experience with marketing attribution and SMB audiences is a plus.
Strong experience in market research, positioning, messaging, pricing, and go-to-market strategy.
Track record of leading product and feature launches that drive measurable business results.
Strong strategic thinking, with the ability to cut through complexity, identify what matters most, and turn insights into clear recommendations.
Ability to independently own initiatives from strategy through execution while collaborating closely with cross-functional partners.
Able to move quickly through ambiguity without sacrificing judgment or attention to detail.
Excellent communication and writing skills, with a talent for making complex products and ideas simple and compelling.
Extremely comfortable manipulating and analyzing large datasets, with fluency in Excel/Google Sheets and performance metrics.
Strong analytical mindset, with the ability to turn large datasets into clear insights and strategic recommendations. Looker experience is a plus.
Strong cross-functional collaboration and influence skills, with the ability to build alignment across Product, Sales, and Marketing.
Strong prioritization skills, with the ability to balance competing priorities and focus on the work that will have the greatest impact.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
ОфисSan Francisco, CA; New York, NY; Atlanta, GA; Toronto
ОфисSan Francisco, CA; New York, NY; Atlanta, GA
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