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Location: Hoa Binh, Vietnam; Hac Thanh, Vietnam; Vinh Phuc, Vietnam; Phuc Yen, Vietnam; Yen Bai, Vietnam Turn your eye for detail into a freelance opportunity! We are looking for Freelance Merchandising Auditors to evaluate store conditions and device functionality for a world-renowned tech brand. About the Role: As a Merchandising Auditor, you will visit retail stores to assess their environment, ensuring that devices are properly displayed, fully functional, and aligned with brand standards. Your insights will contribute to maintaining a premium retail experience. Key Responsibilities: Conduct in-store evaluations, assessing cleanliness, product presentation, and device functionality. Complete an online questionnaire with detailed insights and feedback. Capture high-quality photos to support your assessments. Each audit takes approximately 45-60 minutes per store. What We Offer: Flexible Work – Choose when and where you work. Recurring Projects – Audits occur 2 times a year, providing ongoing freelance opportunities. Impactful Experience – Play a key role in shaping customer experiences for a global tech leader. Referral Bonus – Earn rewards for every successful candidate you refer! About CXG: At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and nearly two decades of CX expertise, we are dedicated to redefining customer experiences for luxury brands. Join us and enjoy the freedom of working on the go with our mobile platform, CXG Live—where you can seamlessly manage missions, certifications, and feedback. Apply today and turn your eye for detail into an exciting freelance opportunity! Requirements Must be 23 years of age or older Highly organized, prompt, and detail-oriented. Proficient in using technology and digital tools effectively. Owns a smartphone capable of capturing clear, high-quality photos. Experience with iOS devices is strongly preferred. English language skills are a plus. Benefits This is a freelance , project-based position Project-based compensation Flexible working hours

Location: Thôn My Điền 1, Vietnam; Dong Kinh, Vietnam; Phan Dinh Phung, Vietnam; Bai Chay, Vietnam; To Hieu, Vietnam Turn your eye for detail into a freelance opportunity! We are looking for Freelance Merchandising Auditors to evaluate store conditions and device functionality for a world-renowned tech brand. About the Role: As a Merchandising Auditor, you will visit retail stores to assess their environment, ensuring that devices are properly displayed, fully functional, and aligned with brand standards. Your insights will contribute to maintaining a premium retail experience. Key Responsibilities: Conduct in-store evaluations, assessing cleanliness, product presentation, and device functionality. Complete an online questionnaire with detailed insights and feedback. Capture high-quality photos to support your assessments. Each audit takes approximately 45-60 minutes per store. What We Offer: Flexible Work – Choose when and where you work. Recurring Projects – Audits occur 2 times a year, providing ongoing freelance opportunities. Impactful Experience – Play a key role in shaping customer experiences for a global tech leader. Referral Bonus – Earn rewards for every successful candidate you refer! About CXG: At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and nearly two decades of CX expertise, we are dedicated to redefining customer experiences for luxury brands. Join us and enjoy the freedom of working on the go with our mobile platform, CXG Live—where you can seamlessly manage missions, certifications, and feedback. Apply today and turn your eye for detail into an exciting freelance opportunity! Requirements Must be 23 years of age or older Highly organized, prompt, and detail-oriented. Proficient in using technology and digital tools effectively. Owns a smartphone capable of capturing clear, high-quality photos. Experience with iOS devices is strongly preferred. English language skills are a plus. Benefits This is a freelance , project-based position Project-based compensation Flexible working hours

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We are hiring a Strategic Finance Manager, Product (EPD) to partner with Engineering and Product to drive unit economics, infrastructure efficiency, and margin expansion across Vercel’s consumption-based platform. This role spans cloud infrastructure & token spend, as well as emerging AI workloads (inference, gateways, and compute-intensive services). You will define how we measure and optimize the cost and profitability of every request, workload, and AI interaction on the platform. This is a hybrid role based in San Francisco, with in-office days on Monday, Tuesday, and Friday. What you'll do: Infrastructure & AI COGS Ownership Own financial visibility into compute, bandwidth, storage, and AI-related costs (e.g., inference, GPU/accelerated workloads) Translate product and infrastructure usage (requests, execution time, tokens, etc.) into clear cost drivers Partner with EPD to drive cost-efficient architecture and scaling decisions Cost Visibility & Accountability Build self-service cost tooling for Product and Engineering (cost per request, per workload, per AI query) Enable teams to own and optimize their infrastructure footprint Standardize cost attribution across products and multi-tenant systems Efficiency & Margin Expansion Lead infrastructure and AI efficiency initiatives (compute optimization, caching, vendor strategy) Define north star metrics (e.g., cost per request, cost per AI call, cost per GB) Embed cost efficiency into roadmaps and product decisions Cost Allocation & Financial Rigor Develop scalable cost allocation frameworks across products, customers, and workloads Improve gross margin visibility, including AI product margins Support auditability and IPO readiness Cross-Cutting Workstreams Unit Economics Define product-level unit economics across Vercel’s product suite Connect usage (requests, compute, tokens, etc.) to revenue and COGS COGS / Gross Margin Forecasting Build driver-based models linking usage, revenue, and infrastructure costs Forecast COGS across core platform and AI products for both PLG & SLG segments Model margin impact of scale and efficiency improvements Pricing & Packaging Partner on usage-based and AI pricing models Evaluate tradeoffs between growth, adoption, and margin Ensure pricing is reflected in forecasts and unit economics What you need: 5-8+ years in Strategic Finance, FP&A, IB, or Consulting Experience with consumption-based or cloud infrastructure businesses Strong modeling skills; experience with driver-based forecasting Ability to partner with technical teams and translate usage → financial insight SQL / data tooling experience strongly preferred Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $180,000-$220,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: New York, NY or Chicago, IL About Us: CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com . The Opportunity: We are seeking a Principal level Agentic Solutions Consultant to help customers evaluate, design, and adopt EvolutionIQ’s next generation agentic solutions. This role will sit at the intersection of Sales, Product, and Engineering. As EvolutionIQ expands into more complex agentic workflows across Disability and P&C, customers will need more than a standard product sale. They will need a partner who can understand their current operations, systems, workflows, data readiness, governance requirements, and integration constraints; translate that complexity into a clear implementation approach; and build the business case for change. You will work closely with Product, Sales, Engineering and leadership to support the pre-sale design process for highly customized enterprise opportunities. This includes helping customers understand how EvolutionIQ’s solutions will integrate with their claims systems, policies, eligibility feeds, data flows, and workflows, and shaping the transformation narrative that allows executive sponsors to secure buy-in internally. You will also help customers distinguish between configurable product capabilities, integration needs, and areas that may require deeper product or implementation planning. This is a highly consultative, commercially oriented role for someone who can move fluidly between technical details, business case development, solution architecture, and executive storytelling. The ideal person can serve as a trusted advisor to both business and technical stakeholders, helping customers understand the operational, technical, financial, and change management implications of adopting agentic solutions. About You: 5-10+ years of experience in solutions consulting, implementation consulting, solutions engineering, solution architecture, or a similar client-facing role in enterprise software, preferably in insurance Experience working on complex systems integration or transformation projects for large enterprise customers Ability to understand business processes, map system dependencies, and translate operational complexity into actionable implementation plans Experience designing solution architectures for complex enterprise customers, including integrations, data flows, workflow dependencies, implementation risks, and operational controls Ability to distinguish between configurable product capabilities, integration needs, product gaps, and true custom requirements Strong commercial instincts and comfort supporting pre-sale conversations alongside sales and product leaders Strong written and verbal communication skills, including the ability to create polished customer-facing decks, plans, business cases, workflow maps, and executive-ready materials Experience operating across both technical and business stakeholders Comfort discussing AI adoption topics such as governance, risk, compliance, auditability, data readiness, and responsible operational controls Comfortable in ambiguity and excited to help define a new function in a fast-moving environment Experience from firms such as Guidewire, Duck Creek, Capgemini, UiPath, ServiceNow, Palantir, or similar systems integration / insurance technology / enterprise AI environments is a strong plus In This Role You Will: Partner with Sales, Product, and leadership to support pre-sale solution design for agentic products Assess customer operations, workflows, systems, and integration requirements to shape tailored implementation approaches Own current-state and target-state solution mapping for complex customer opportunities, including systems, data flows, workflow changes, integration points, implementation risks, and success criteria Assess customer data readiness, source systems, eligibility feeds, workflow triggers, reporting needs, and operational dependencies required to support successful agentic deployments Build customer-specific business cases, implementation plans, and executive-ready materials that help customers evaluate and buy complex solutions Create detailed documentation and presentation materials that articulate integration points, workflow changes, expected business impact, and implementation considerations Create reusable solution design artifacts, workflow maps, reference architectures, ROI templates, customer assessment frameworks, and implementation playbooks that help EvolutionIQ scale the agentic sales motion Translate customer discovery into clear internal recommendations for Product, Implementation, Engineering, and Go-to-Market teams Partner with Product and Engineering to identify recurring customer needs, product gaps, integration blockers, and scalable patterns for future agentic deployments Help define how EIQ positions and sells highly customized agentic solutions across different customers and lines of business Collaborate with internal stakeholders to develop repeatable frameworks for customer assessments, ROI development, implementation planning, and executive alignment Support both technical and commercial conversations with customers, from operational discovery through executive alignment Help customers evaluate agentic solutions through the lens of governance, risk, compliance, auditability, operational controls, and responsible AI adoption Ensure strong handoff from pre-sale discovery to implementation by documenting assumptions, technical requirements, customer goals, risks, integration needs, and success criteria Help customers think through operating model changes, user adoption, training needs, governance processes, and success metrics required to move from pilot to scaled deployment Your Impact: Customers will have a clearer path to evaluating and adopting EvolutionIQ’s agentic solutions Sales cycles for complex opportunities will be strengthened by deeper operational discovery, better implementation planning, and stronger executive alignment EvolutionIQ will be better equipped to translate product vision into customer-specific transformation plans Product and Sales teams will have a dedicated partner who can bridge technical architecture, business operations, and customer buying processes Implementation teams will receive clearer documentation, assumptions, integration requirements, and success criteria before customer work moves from pre-sale into delivery Product and Engineering will gain a stronger feedback loop on customer needs, product gaps, integration blockers, and repeatable solution patterns The company will develop a more repeatable motion for selling complex, integration-heavy agentic products Work-life, Culture & Perks: Compensation: The base salary range is $250,000, with flexibility depending on a candidate’s background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package. Well-Being: Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits. Home & Family: Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work. Office Life: Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend. Growth & Training: $1,000/year for each employee for professional development, as well opportunities for tuition reimbursement. Sponsorship: We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer. CCC appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Toronto, Ontario, Canada Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link. We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles. Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required. IN THIS ROLE YOU WILL Master the Sentry Ecosystem & Support Elite Developers - Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments. - Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability. - Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments. - Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes. Engineer Agentic Operations (The Scaling Engine) - Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions. - Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely. - Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build "skills" for our agents, allowing them to perform complex lookups or state-checks autonomously. - The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a "Help Desk" to an "Autonomous Resolution Engine." YOU’LL LOVE THIS JOB IF - You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort. - You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon - You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next. - You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem. QUALIFICATIONS - 4+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems. - Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories. - Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the "path of a pixel" from frontend to database. - AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention. - Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise "system instructions" for an AI. BONUS QUALIFICATIONS - Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries. - Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $100,000 to $125,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: New York, NY Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on www.galaxy.com . What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: The Member of Technical Staff, Forward Deployed Lead is the de facto CEO of their pod within Galaxy Edge — a small, senior team focused on one client engagement or one innovation bet. In this role, you will own product direction, technical standards, client relationships, and account growth, working alongside a dedicated Delivery Lead who handles timelines and execution. You will rotate between our two verticals — Forward Deployed Product & Engineering and R&D & Innovation — carrying hard-won market and technical context across the boundary. You will partner closely with Tier-1 financial institution stakeholders from engineers to C-suite executives, translating their needs in custody, settlement, tokenization, and trading into buildable roadmaps. This is a deliberately hybrid role requiring a hands-on startup CTO mindset combined with the commercial instinct to grow accounts and turn delivered trust into the next engagement. What You’ll Do: Own product and technical direction: translate institutional needs — custody, settlement, tokenization, trading, and regulatory context — into a buildable roadmap; set the technical bar, make hard design calls, and stay in the code when it matters Drive commercial and account growth: run your account like a business, identify expansion opportunities, advise senior client stakeholders (CTO, COO, Head of Digital Assets), and convert delivered trust into the next engagement Lead client and executive relationships: run discovery from engineers to the C-suite, define success in their terms (adoption, risk, cost, time-to-value), and navigate complex regulated organizations to alignment Rotate into R&D and Innovation: lead 0-to-1 product creation on frontier blockchain and AI, and codify learnings into reusable components and playbooks that feed back into client delivery Serve as the voice of the customer back into Galaxy’s product organization, translating delivered insights into what the firm builds next Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes. Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work. What We’re Looking For: Proven track record of owning outcomes end to end in ambiguous, high-stakes settings Real technical depth — you’ve shipped production software and can lead engineers credibly Commercial instinct — you’ve turned delivered work into expanded scope or revenue Executive presence — fluent from a whiteboard to a C-suite briefing Founder-grade agency and low ego — you find a path when none is obvious and care about the outcome, not the credit Typically 6+ years across forward-deployed/solutions engineering, technical PM, and client-facing delivery; shape of ownership matters more than years Willingness to travel approximately 25–40% of the time Bonus Points: Experience in digital assets or blockchain infrastructure Prior delivery experience into Tier-1 financial institutions Hands-on production LLM or AI agent experience Technical founder or quota-carrying solutions architect background Fluency in custody, settlement, payments rails, tokenization, or trading systems What We Offer: Competitive base salary and discretionary bonus Hybrid/Flexible Working Arrangements Flexible Time Off (paid) 3% 401(k) company contribution Company-paid health and protective benefits for employees, partners, and other dependents Generous paid Parental Leave Competitive family planning benefits for US employees Opportunities to learn about the Crypto industry Smart, entrepreneurial, and fun colleagues Free daily snacks and weekly breakfasts/lunches Employee Resource Groups Free coaching and counseling sessions through Headspace Apply now and join us as we grow the economy that runs on code. The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives. Base Salary Range $215,000 — $285,000 USD Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Lincolnshire, IL Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. THE OPPORTUNITY: KPI Strategy, Governance & Performance Optimization Assess and enhance existing KPIs to ensure alignment with strategic business objectives Lead the design, implementation, and ongoing governance of performance metrics Proactively identify revenue risks, performance gaps, and growth opportunities Analyze structural drivers of high performance and recommend scalable best practices Performance Audit & Controls Conduct regular audits of MBO scorecard submissions to ensure accuracy, completeness, and policy compliance Validate supporting documentation and alignment with approved KPI criteria Audit pipeline quality to ensure opportunity accuracy, stage integrity, forecast reliability, and data hygiene Identify inconsistencies, inflation risks, or process gaps and recommend corrective actions Partner with Sales and Management teams to improve accountability and forecast discipline Reporting & Revenue Analytics Standardize, streamline, and automate reporting processes to improve accuracy and efficiency Deliver clear, actionable insights to sales leadership and executive stakeholders Analyze individual, team, and divisional revenue trends Provide high-quality ad hoc reporting and business analysis as needed Data Governance & Operations Consolidate and manage multiple internal and third-party datasets Ensure data accuracy, consistency, and integrity across reporting systems Support data operations initiatives and process improvements Partner with stakeholders to resolve discrepancies and ensure timely, accurate payouts QUALIFICATIONS: Bilingual proficiency in Korean and English (required) Advanced Excel skills with strong data manipulation and analytical capabilities 2–3+ years of experience in data analysis, data management, or performance auditing Experience with Tableau Desktop and Tableau Prep (preferred) Working knowledge of SQL (a plus) Experience in a manufacturing environment with complex sales channels (preferred) Strong attention to detail with the ability to detect inconsistencies and data risks Self-starter with the ability to work independently in a fast-paced environment Highly organized with strong documentation and presentation skills Recruiting Range $33.65 — $33.65 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: CH - Zurich, Switzerland The Security Team of Scopely Explore (formerly known as Niantic) seeks a Senior Security Engineer to improve the security posture of our software development lifecycle, applications, and build infrastructure. Scopely Explore, known for global hits like Pokémon GO, Monster Hunter Now, and Pikmin Bloom is now part of Scopely, home to games like Monopoly GO!, Stumble Guys, and Star Trek Fleet Command. Together, we engage billions of players worldwide, and we need your expertise to keep them safe! Do you want to help secure one of the most widely used gaming platforms on the planet? We seek creative and dedicated engineers with excellent technical judgment, strong interpersonal skills, and an eagerness to embrace new technologies. What You’ll Do Implement and maintain agentic or AI-enabled workflows to speed-up common security tasks. Perform security reviews and audits of platform and application software throughout design and launch. Provide guidance and expertise to product and operations teams across Scopely. Design, build and maintain automation and tooling that amplify the Security Team’s impact and improve the developer experience. Drive initiatives in security architecture, application scanning, fuzzing, and other proactive defenses. Contribute to hardening efforts across in-house libraries, CI/CD systems, and cloud/container environments. Be responsible for third-party library reviews and manage vulnerability remediation. Educate engineers on secure coding practices and help standardize security across teams. Engage in red-team exercises and coordinate with internal teams and external pentesting partners. Qualifications Bachelors in Computer Science or related field 5+ years of experience in a global company with cloud-centric infrastructure (preferably GCP). You have implemented services and applications with the help of AI tools like Claude, Codex, OpenCode or Gemini and are adept in the use of these tools and adjacent technologies (RAG, MCP, etc). You are capable of creating automation, agentic workflows and tooling to reliably solve problems that scale to the whole enterprise. You have in-depth experience in hardening distributed web services, cloud services and platform architectures. You can demonstrate strong programming skills (preferably Go or Java) and a deep understanding of common vulnerability classes and exploitation patterns across modern stacks. Excellent communication skills and experience collaborating across distributed teams. Bonus Points... Have participated in red-team operations or managed mitigation tracking. Possess deep familiarity with build systems, artifact repositories, or large-scale infrastructure. Have delivered privacy-focused solutions for user-facing services. Have experience in code quality management or security champion programs. Have worked in a customer-centric engineering culture and value pragmatic, scalable solutions. Can demonstrate hands-on experience or research in the area of AI security and safety. About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: San Francisco Workplace: Hybrid THE ROLE Our commercial segment — companies with up to 250 employees — is predominantly developer- and engineer-led. These buyers don't respond to decks and discovery scripts. They respond to someone who speaks their language, understands their architecture, and can help them think through a real problem. That's who we're hiring. As a Commercial Account Executive at ClickHouse, you'll own the full sales cycle for inbound, product-led, and self-serve accounts in this segment. You'll engage with data engineers, platform teams, and technical founders at the moment they're evaluating ClickHouse for a real use case — and your job is to help them succeed, faster. The best deals in this segment don't feel like sales. They feel like an engineering consultation that ends in a contract. Our commercial customers include companies like Circle, Flashbots, Blockworks, Cypress.io, Kit, Whop, Coframe, Shaped, and janitorai — developer-first products that chose ClickHouse because they needed something that could handle billions of events without slowing down their users. The best deals in this segment don't feel like sales. They feel like an engineering consultation that ends in a contract. This is a role for technically strong people who are ready to own a number. You'll need at least 1-2 years of closing experience, and technical credibility is non-negotiable. WHAT YOU WILL BE DOING - Own the full sales cycle from inbound lead to close for accounts in the sub-250 employee segment, with a focus on speed, technical depth, and conversion quality. - Engage directly with data engineers, platform architects, and technical founders to understand their use cases, data volumes, query patterns, and infrastructure requirements — and map those to ClickHouse capabilities. - Troubleshoot schema design questions, ingestion patterns, and integration challenges during the evaluation process; serve as a trusted technical advisor rather than a traditional sales rep. - Identify expansion opportunities within the existing self-serve and product-led customer base; convert usage signals into meaningful commercial relationships. - Partner with Solutions Engineers on more complex evaluations, and advocate for customer needs internally with Product and Engineering. - Maintain rigorous pipeline hygiene — documenting technical context, decision criteria, stakeholders, and next steps in Salesforce so nothing falls through the cracks. - Contribute to playbooks, technical objection handling guides, and onboarding materials that help the team scale what's working. - Participate in developer community events, technical meetups, and online forums where our users naturally gather. WHAT YOU BRING - At least 1-2 years of closing experience carrying a quota, ideally selling technical or data infrastructure products to engineering buyers. - A technical foundation that earns respect in engineering conversations — built through experience as a data engineer, solutions engineer/architect, software engineer, or similar role. - Comfort with the modern data stack: columnar databases, streaming ingestion (Kafka, Kinesis), cloud infrastructure, and SQL-heavy analytics workflows. Hands-on experience with ClickHouse, DuckDB, Druid, Pinot, BigQuery, Snowflake, or similar is a strong plus. - Some customer-facing experience — whether in pre-sales, technical account management, solutions engineering, or a customer-success capacity. You've navigated technical conversations with real stakes before. - An instinct for moving quickly. This segment runs on short cycles. You know how to drive urgency without being pushy, and how to remove technical blockers that stall deals. - Strong written and verbal communication. You can simplify complex concepts without dumbing them down, and you write clearly enough that your emails actually get responses from engineers. - Curiosity about the business side of technology. You're interested in understanding why companies buy, not just what they're building. - Ownership mentality. You're comfortable operating with autonomy, making judgment calls without a playbook, and learning from what doesn't work. WHY THIS ROLE IS DIFFERENT Most AE roles are execution roles. This one is a craft role. You'll build deep product knowledge, learn how high-growth companies architect for scale, and develop commercial skills in an environment where your technical instincts are your biggest competitive advantage. For the right person, this is a rare opportunity to bridge two worlds — and get paid competitively to do it. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.   In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: We are looking for an AI Software Engineer to design, build, evaluate, and operate AI-powered capabilities within the Creatio platform. This is an AI-first engineering role: you will spend most of your time designing agents, engineering prompts and context, building retrieval and evaluation pipelines, and directing AI coding agents - with solid .NET engineering as the foundation rather than the whole job. You will join the AI teams building the agent platform that enables AI agents to safely perform real work in the product: call tools and APIs, read and write data, maintain context and memory, follow permissions, and escalate to humans when needed. The team also owns the core infrastructure for evaluation, monitoring, logging, observability, and cost/performance control, ensuring AI agents are reliable, scalable, secure, and production-ready. This role combines strong software engineering expertise with hands-on AI engineering experience. You will work on enterprise-grade AI solutions, including assistants, copilots, knowledge systems, semantic search, RAG-based capabilities, and agentic workflows - and you will use AI coding agents as your primary daily development workflow. Responsibilities: Design and implement AI-powered product features within the Creatio platform: assistants, copilots, agentic workflows, knowledge systems, RAG, and semantic search. Design agent architectures - tools, memory and context strategy, orchestration, permissions, guardrails, and human-in-the-loop escalation - and choose the right pattern for each problem (single LLM call vs. tool-using agent vs. multi-agent). Engineer prompts, system instructions, and agent context as first-class artifacts: versioned, reviewed, and covered by evaluations. Integrate LLM providers, MCP servers and tools, enterprise data sources, embedding pipelines, and vector/hybrid search into the platform. Build evaluation datasets, offline and online evals, quality gates, and observability (tracing, logging, drift detection) for AI capabilities. Monitor and improve the quality, latency, cost, reliability, and security of AI capabilities in production, including prompt and model updates. Identify and mitigate AI-specific risks: prompt injection, data exfiltration through tools, hallucinations, over-permissioned agents, and sensitive-data leakage. Develop and maintain backend services using C# and .NET. Use AI coding assistants and engineering agents as the default development workflow; critically review and verify agent output; contribute reusable rules, skills, and prompts to the team. Follow the AI landscape closely and bring new models, tools, and patterns to the team. Requirements: Must have: Hands-on experience shipping LLM-based features to production: prompt engineering, function/tool calling, structured outputs, context-window and cost management. Practical understanding of agent architectures (tool loops, planner/executor, multi-agent, human-in-the-loop), MCP, and at least one agent framework or SDK. Working knowledge of RAG: chunking, embeddings, vector and hybrid search, re-ranking, grounding and citations, and common failure modes. Experience with AI evaluation (datasets, offline evals, LLM-as-judge), LLM observability and tracing, and AI security (prompt injection, OWASP Top 10 for LLM Applications, Responsible AI practices). Daily proficiency with AI coding agents: the ability to direct, review, and verify agent output rather than only write code by hand. Solid experience with C# and .NET, API design, distributed systems, and software architecture. Experience with SQL databases, automated testing, CI/CD, and cloud-native development; Docker and basic Kubernetes. Strong knowledge of engineering best practices and production-grade software development. Nice to have: Python for prototyping, data work, and evaluation scripting. Hands-on experience with a major AI platform (Anthropic API, Azure OpenAI, AWS Bedrock, Google Vertex AI). Experience building agent-facing tools or MCP servers. LLMOps practices: prompt and model versioning, evaluation gates in CI/CD, canary rollouts of prompt changes. Fine-tuning, distillation, or adapter-based model customization. Experience with Creatio or other low-code CRM platforms. What to expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.   In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For We are looking for an AI Software Engineer to design, build, evaluate, and operate AI-powered capabilities within the Creatio platform. You will join the AI teams building the agent platform that enables AI agents to safely perform real work in the product: call tools and APIs, read and write data, maintain context, follow permissions, and escalate to humans when needed. The team also owns the core infrastructure for testing, monitoring, logging, observability, and cost/performance control, ensuring AI agents are reliable, scalable, secure, and production-ready. This role combines strong software engineering expertise with hands-on AI engineering experience. You will work on enterprise-grade AI solutions, including assistants, copilots, knowledge systems, semantic search, RAG-based capabilities, and agentic workflows. Responsibilities: Design and implement AI-powered product features within the Creatio platform: assistants, copilots, agentic workflows, knowledge systems, RAG, and semantic search. Design agent architectures - tools, memory and context strategy, orchestration, permissions, guardrails, and human-in-the-loop escalation - and choose the right pattern for each problem (single LLM call vs. tool-using agent vs. multi-agent). Engineer prompts, system instructions, and agent context as first-class artifacts: versioned, reviewed, and covered by evaluations. Integrate LLM providers, MCP servers and tools, enterprise data sources, embedding pipelines, and vector/hybrid search into the platform. Build evaluation datasets, offline and online evals, quality gates, and observability (tracing, logging, drift detection) for AI capabilities. Monitor and improve the quality, latency, cost, reliability, and security of AI capabilities in production, including prompt and model updates. Identify and mitigate AI-specific risks: prompt injection, data exfiltration through tools, hallucinations, over-permissioned agents, and sensitive-data leakage. Develop and maintain backend services using C# and .NET. Use AI coding assistants and engineering agents as the default development workflow; critically review and verify agent output; contribute reusable rules, skills, and prompts to the team. Follow the AI landscape closely and bring new models, tools, and patterns to the team. Requirements: Must have: Hands-on experience shipping LLM-based features to production: prompt engineering, function/tool calling, structured outputs, context-window and cost management. Practical understanding of agent architectures (tool loops, planner/executor, multi-agent, human-in-the-loop), MCP, and at least one agent framework or SDK. Working knowledge of RAG: chunking, embeddings, vector and hybrid search, re-ranking, grounding and citations, and common failure modes. Experience with AI evaluation (datasets, offline evals, LLM-as-judge), LLM observability and tracing, and AI security (prompt injection, OWASP Top 10 for LLM Applications, Responsible AI practices). Daily proficiency with AI coding agents: the ability to direct, review, and verify agent output rather than only write code by hand. Solid experience with C# and .NET, API design, distributed systems, and software architecture. Experience with SQL databases, automated testing, CI/CD, and cloud-native development; Docker and basic Kubernetes. Strong knowledge of engineering best practices and production-grade software development. Nice to have: Python for prototyping, data work, and evaluation scripting. Hands-on experience with a major AI platform (Anthropic API, Azure OpenAI, AWS Bedrock, Google Vertex AI). Experience building agent-facing tools or MCP servers. LLMOps practices: prompt and model versioning, evaluation gates in CI/CD, canary rollouts of prompt changes. Fine-tuning, distillation, or adapter-based model customization. Experience with Creatio or other low-code CRM platforms. What to expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Remote Workplace: remote About Truv: Truv is building the infrastructure layer that powers consumer-permissioned income, employment, identity, and asset verification. We help lenders, fintechs, and financial institutions make faster, more accurate decisions while delivering a seamless consumer experience. As we continue to expand our data network and verification capabilities, we're looking for a Lead Product Manager to own and scale our Data Sources platform—the foundation that powers document ingestion, fraud detection, bank connectivity, and data reliability across Truv products. About the Job: We are seeking an experienced Lead Product Manager, Data Sources to own the execution of the roadmap, and execution for the systems that collect, process, and validate consumer financial data. This role sits at the intersection of data infrastructure, machine learning, fraud prevention, and financial data aggregation. You will be responsible for building scalable capabilities that improve data coverage, quality, reliability, and trust across Truv's platform. You will work closely with Engineering, Data Science, Fraud, Operations, Customer Success, and GTM teams to deliver products that directly impact conversion, customer satisfaction, and operational efficiency. What You'll Own: Document parsing - Drive the roadmap for parsing income and document types. Improve accuracy, reduce manual review, and shorten time-to-report. Partner with Data Science on extraction models and with Ops on the human-in-the-loop pipeline. Scaling document types - Expand the catalog of supported document types beyond the current set. Identify the highest-impact additions (by use case, client demand, and revenue impact), prioritize the rollout, and own the end-to-end product surface from upload to verified output. Fraud detection - Define and ship the fraud signal layer across data sources — document tampering detection, deposit-pattern anomalies, identity mismatches, and synthetic income flags. Balance precision and recall against client-specific risk tolerances, and build the configuration surface for clients to tune. Optimizing and scaling bank aggregation - Lead the Truv's bank aggregation product, connection success rates, refresh cadence, transaction enrichment, and coverage. Reduce drop-off, improve match rates, and expand FI coverage where it matters most for mortgage and tenant use cases. SLAs and reliability - Set, instrument, and defend SLAs across every data source: time-to-first-data, time-to-completed-report, refresh success rate, document parse accuracy, and bank connection uptime. Drive the dashboards, alerts, and review cadence that make these visible — and the engineering work that makes them improve What You'll Do Set the multi-quarter roadmap for Data Sources across docs, fraud, and aggregation; align it with revenue, client commitments, and platform-level constraints. Write tight specs and 1-pagers; partner with Eng and Data Science to scope, build, and ship. Talk to clients (mortgage lenders, government agencies, tenant screeners) weekly; turn their feedback into prioritized roadmap. Own the metrics — parse accuracy, fraud catch rate, bank connection success, SLA hit rate — and the rituals that drive them up. Lead and mentor PMs and engineers on the team; raise the bar on shipping speed and quality. Represent Truv's data sources story externally (sales calls, conferences, partner reviews). Who You Are 7+ years in product management , with significant time in data, ML/AI, fintech, or verification / identity platforms. Demonstrated experience owning a data-intensive product — document understanding, OCR, financial data aggregation, fraud, or similar — at meaningful scale. Strong technical fluency. You can reason about extraction models, API tradeoffs, and pipeline architecture without needing to be hand-held by engineering. Track record of driving SLA / reliability outcomes — not just shipping features, but moving the numbers that matter. Experience working with regulated industries (mortgage, lending, government) is a strong plus. GSE / FCRA / FNMA / FHLMC familiarity especially. Strong written communication. You write the 1-pagers and specs that align the team. Customer obsession. You spend real time with users and let what you learn shape the roadmap. Worked on a verification or KYC/KYB product used by lenders. Comfortable shipping in a startup environment where ambiguity is high and the bar moves up. Why this role: High leverage. Data sources are upstream of every Truv product. Improvements compound across mortgage, tenant screening, government, and any new vertical we enter. Mature platform, room to push. Truv ships in production with major mortgage lenders today. Your job is to take a working platform and make it best-in-class. Real complexity. Document parsing, fraud, and bank aggregation each have multi-year roadmaps. You'll get to operate across all three as one cohesive system. Tight team. You'll work directly with senior leadership, the engineering teams that own these surfaces, and the largest clients in the space. We are an equal-opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. Base salary; bonus and equity package are additional.

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in the UK 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In the UK , the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in Spain 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In the Spain , the base compensation range for this role is 94,000 - 112,830 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Netherlands (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in the Netherlands 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In the Netherlands , the base compensation range for this role is 109,697 - 131,636 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Limassol Workplace: onsite About the Team   We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We are looking for a motivated and detail-oriented Junior Affiliate Manager (Russian-speaking) to join our team on-site in Limassol. In this role, you will support the development of our affiliate network for our new product,Affstore, helping to identify, onboard, and maintain relationships with affiliates and partners. You will work closely with the team to assist with partner communications, monitor affiliate performance, and contribute to the day-to-day management of affiliate activities. This is a great opportunity for someone looking to start or further develop a career in affiliate marketing, gain hands-on experience, and grow in a fast-paced international environment. If you have experience in marketing, sales, customer support, or another client-facing role and enjoy communicating with people, we’d love to hear from you! Tasks • Searching, attracting and onboarding new affiliates for Revenue Share and CPA models in MENA region. • Daily affiliates hunting. • Daily processing of incoming leads. • Manage and develop current Affiliate relations. • Coordinating payouts for/with accounted affiliates. • Fraud monitoring. • Handling inquiries from affiliates and offering them assistance. • Taking new projects for improving affiliate program as a product as an optional initiative. • Participating in internal/international affiliate events remotely and offline (meet-ups, conferences, business trips). • Collecting feedback from affiliates and providing it to Team Lead. Requirements Fluency in both English and Russian. Strong communication and sales skills. Ability to identify, approach, and build strong relationships with local affiliates, affiliate networks, and agencies. Nice to have Forex or other financial vertical experience. Previous experience in a client-facing role (e.g., marketing, sales, customer support), or a degree in Marketing, Business Administration, International Business. A pool of trusted affiliates or networks. We offer On-site work model in our brand-new office in Limassol; Health insurance and mental health services; 13th salary and 21 vacation days per year; Catered lunches in the office; Tuition reimbursement (kindergartens/schools); Training and Development opportunities; Onsite Gym; Corporate events and workshops; Bonuses for special events (e.g., child's birth). With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.   Join us today, and let's shape the future of fintech together!   Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.   #LI-DK1