Location: Bangalore, India; Medellín, Colombia; Buenos Aires, Argentina; Guadalajara, Mexico; Lahore, Pakistan
Workplace: fully
We are seeking a meticulous and proactive
Quality Assurance Engineer
with significant experience in the trucking industry to join our remote team.
Our company utilizes
React and Django frameworks
built on top of
GCP
. Basic technical knowledge is required, and you will be expected to review work primarily via
Git GUI
.
The ideal candidate will have a deep understanding of
trucking operations
and a passion for ensuring the highest quality of our software products. While extensive tech experience is not required, a willingness to learn and adapt to new tools and technologies is essential.
Responsibilities:
Develop, implement, and maintain comprehensive
test plans
and
test cases
based on trucking industry knowledge.
Execute
manual testing
for
web and mobile applications
, focusing on real-world trucking scenarios.
Identify, document, and track software
defects
and inconsistencies.
Collaborate closely with the
development team
to provide timely feedback based on industry expertise.
Perform
regression testing
to ensure existing functionality is not compromised by new features or bug fixes.
Analyze
test results
, report on
testing progress
and outcomes, and suggest improvements.
Continuously improve testing
processes
,
tools
, and
methodologies
.
Participate in
code reviews
and provide feedback from a QA perspective.
Ensure compliance with
industry standards
and best practices in QA.
Requirements:
Significant experience in the
trucking industry
, with a deep understanding of
operations
,
logistics
, and
safety
.
Basic understanding of
software QA methodologies
,
tools
, and
processes
.
Willingness to learn and adapt to new
testing frameworks
and tools.
Strong attention to
detail
and
problem-solving skills
.
Excellent
communication skills
and the ability to work effectively in a
remote team
.
Familiarity with
Agile development
processes is a plus.
Basic knowledge of
SQL
and
scripting
is a plus.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
We build
Tempo
, the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack.
2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants).
Over the next year, you will help us:
Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes.
Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction.
Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on.
Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors.
Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations.
What You’ll Be Doing:
As a Senior Engineer on Tempo, you will own technical direction on the hardest problems in our roadmap and raise the bar across the team.
Deliver significant technical projects.
Take well-scoped, multi-month initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements. Partner with Staff engineers and the tech lead on broader, cross-team direction.
Own major components of Tempo.
Contribute to and own parts of ingestion, storage, query, and metrics generation. Write and present design docs, participate in design reviews, make sound trade-offs on performance, cost, and complexity, and document the “why” for the team.
Build APIs for humans and agents.
Help shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably.
Contribute to operational excellence.
Own outcomes for the areas you build against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB), and help move the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts.
Collaborate with Product and sibling teams.
Work with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them.
Mentor and support engineers.
Raise the bar through thorough code review, constructive design feedback, and pairing, especially with junior and mid-level engineers.
Participate in on-call
for the services you help build, and contribute to incident response and post-incident learning.
Contribute to open source.
Tempo is OSS. You will engage the community, review external contributions, and contribute to the project in the open.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
Example problems you could work on
These are the kinds of projects landing in 2026:
Trace aggregation and higher-density APIs:
extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant.
Autoscaling end-to-end:
customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down.
Agent-scale ingestion and query:
guardrails for bursty, high-cardinality, agent-generated workloads.
Query performance:
new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges.
Rollouts and multi-cell operations:
parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise.
Limits and self-service:
drive customer-facing configuration and observability so escalations trend toward zero.
What Makes You a Great Fit:
Technical ownership.
A track record of delivering complex, multi-month projects that spanned design, delivery, and operations, and of helping the teammates around you grow.
Solid systems experience.
Significant hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar.
Strong software craftsmanship.
You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship.
Strong Go, or a path to it.
We write Tempo in Go. Solid experience in other systems languages (Rust, C, C++) translates well.
Operational mindset.
You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore.
Customer focus and pragmatism.
You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
Collaboration and clear writing.
You contribute through design docs, reviews, and shipped code, and you communicate clearly in a fully remote, asynchronous environment.
Bonus Points For:
Experience with tracing, OpenTelemetry, or large-scale observability systems.
Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents).
Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads.
Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes.
Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses.
Open-source contribution or maintainership, and comfort engaging a community in the open.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
How we work
We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our senior engineers, to contribute ideas that make it a more reliable, more useful, and more loved product.
In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $154,445 - $185.334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
We build
Tempo
, the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack.
2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants).
Over the next year, you will help us:
Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes.
Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction.
Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on.
Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors.
Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations.
What You’ll Be Doing:
As a Senior Engineer on Tempo, you will own technical direction on the hardest problems in our roadmap and raise the bar across the team.
Deliver significant technical projects.
Take well-scoped, multi-month initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements. Partner with Staff engineers and the tech lead on broader, cross-team direction.
Own major components of Tempo.
Contribute to and own parts of ingestion, storage, query, and metrics generation. Write and present design docs, participate in design reviews, make sound trade-offs on performance, cost, and complexity, and document the “why” for the team.
Build APIs for humans and agents.
Help shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably.
Contribute to operational excellence.
Own outcomes for the areas you build against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB), and help move the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts.
Collaborate with Product and sibling teams.
Work with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them.
Mentor and support engineers.
Raise the bar through thorough code review, constructive design feedback, and pairing, especially with junior and mid-level engineers.
Participate in on-call
for the services you help build, and contribute to incident response and post-incident learning.
Contribute to open source.
Tempo is OSS. You will engage the community, review external contributions, and contribute to the project in the open.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
Example problems you could work on
These are the kinds of projects landing in 2026:
Trace aggregation and higher-density APIs:
extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant.
Autoscaling end-to-end:
customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down.
Agent-scale ingestion and query:
guardrails for bursty, high-cardinality, agent-generated workloads.
Query performance:
new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges.
Rollouts and multi-cell operations:
parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise.
Limits and self-service:
drive customer-facing configuration and observability so escalations trend toward zero.
What Makes You a Great Fit:
Technical ownership.
A track record of delivering complex, multi-month projects that spanned design, delivery, and operations, and of helping the teammates around you grow.
Solid systems experience.
Significant hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar.
Strong software craftsmanship.
You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship.
Strong Go, or a path to it.
We write Tempo in Go. Solid experience in other systems languages (Rust, C, C++) translates well.
Operational mindset.
You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore.
Customer focus and pragmatism.
You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
Collaboration and clear writing.
You contribute through design docs, reviews, and shipped code, and you communicate clearly in a fully remote, asynchronous environment.
Bonus Points For:
Experience with tracing, OpenTelemetry, or large-scale observability systems.
Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents).
Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads.
Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes.
Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses.
Open-source contribution or maintainership, and comfort engaging a community in the open.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
How we work
We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our senior engineers, to contribute ideas that make it a more reliable, more useful, and more loved product.
In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $164,490 - $197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Mumbai, India
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
About the role
The Senior Client Partner is responsible for driving advertising revenue growth by owning a portfolio of advertisers and/or agencies, building relationships with senior stakeholders, and delivering consultative, insight-led solutions that help clients achieve brand and performance outcomes on X. The role blends new business growth and account expansion, campaign strategy, and cross-functional leadership to deliver measurable results.
This is a frontline, growth-oriented role in a reseller market where X owns the territory end to end. The focus is firmly on hunting new business across the SMB and mid-market segment — expanding the long tail, driving new activations, and increasing active clients — rather than purely farming an existing book
What you'll do :-
Revenue & Growth (Core)
Own and grow a book of business; deliver quarterly/annual revenue targets through new spend, renewals, and upsell.
Hunt and win new business across
SMB and mid-market advertisers
, driving new activations and expanding the long tail of active clients.
Build and execute account growth strategies that create win/win outcomes for X and advertisers.
Develop and present consultative sales narratives showing how X advertising solutions connect brands with audiences and deliver outcomes.
Maintain a strong pipeline, forecast accuracy, and disciplined account planning to achieve targets.
Client & Agency Partnership
Establish and nurture senior relationships with advertisers and agency stakeholders; act as a trusted advisor.
Lead strategic QBRs, planning sessions, and joint business plans; align on objectives, audience, creative approach, and measurement.
Identify client business challenges and translate them into clear media strategies and platform solutions.
Operate a client-centric model with full agency ownership — no closed verticals — and the freedom to pursue any vertical or client base.
Market Leadership & Cross-functional Collaboration
Stay current on X product updates and the broader digital media landscape; translate market changes into client opportunities.
Collaborate with internal partners (measurement, creative, ops, product, client solutions) to deliver a strong client experience and resolve issues quickly.
What we are looking for :-
5+ years in digital media, platform, or ad-tech sales with a track record of exceeding quota and growing a book of business.
A purely digital recent track record — early-career offline/traditional media experience is fine, but recent experience must be in digital.
Demonstrated hunter mentality — aggressive, new-business-oriented, and comfortable building a book in an open, reseller market.
Strong, relevant network in the West and South India market — existing relationships with marketing decision-makers at brands and/or agencies, and a demonstrated ability to open new doors.
Background from a social media platform, OTT/streaming, or programmatic/publisher environment is strongly preferred (e.g. social platforms, streaming players, DSP/SSP and publisher partners).
Excellent communication, storytelling, and presentation skills; able to influence senior stakeholders.
Strong understanding of the digital advertising ecosystem (formats, measurement, targeting, brand vs. performance objectives).
Comfortable with data: ability to translate performance signals into insights and clear client recommendations.
Experience selling across both brand and performance objectives (and ideally video ad solutions).
Comfortable operating in fast-paced, high-change environments; strong collaboration and problem-solving.
What we offer :-
Work with X, a marquee global social platform — standout experience that few in the market can claim, and a strong differentiator for your career.
An open, uncontested market — X owns the territory here, so how you approach, acquire, and grow clients is genuinely up to you.
Real ownership — own your book end to end, with full agency ownership and a client-centric (not verticalized) model.
Territory that scales with you — your remit grows with your caliber, exposure, and the business you can demonstrably manage.
Autonomy and work-life balance — the freedom to own how you work, backed by a supportive, collaborative team.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Mumbai, India; Delhi, India
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for Business Head/Client Partner Manager to join our team in Mumbai, India. In this role, you will be responsible for developing strategies that grow the market. You will lead the regional team to cultivate relationships with businesses, develop and unlock opportunities for advertisers to grow, bring industry insights and plan growth and acquisition activities.
As a Business Head/Client Partner Manager, you are expected to provide deep product insight and ongoing consultative support to the sales team and their clients.
What You'll Do :-
Develop strategies, tactics, sales plans, and profit targets for the region
Maintain a relationship with our media partner and build together a strategy to grow the business.
Manage the day-to-day administration and long-term financial health of the business unit
Lead both internal and external QBR process
Manage sales routines on a weekly basis
Work closely with cross-functional project teams to maintain continuous product knowledge
Resolve client issues in an efficient, tactful manner, and support the implementation of solutions that prevent future problems
Create an innovative strategy to evangelize and grow the market through the sales team
Develop an excellent relationship with the entities and associations in the region
Identify and report on business opportunities and strategic alliances in target markets
Collaborate with internal and cross-functional teams (marketing, communications, finance, legal, sales, etc.) to drive strategic growth in revenue and operations
Track, analyze, and optimize the performance of the app, product adoption, audience growth, being able to define localized strategy and establish a sustainable ecosystem that fits the local needs of clients, companies, and partners
Bring industry insights and plan growth and acquisition activities
What You'll Need For This Role :-
Minimum of 10+ years experience in the online ad sales
Bachelor’s degree. A Masters Degree will be a plus
In-depth knowledge of the digital and mobile advertising environment
Understanding the decision-making process of an advertiser, partnering with them, and bringing customized solutions to drive the best results to target companies
What Will Make Us Love You :-
You have the ability to manage multiple projects and work effectively with people and different departments in a fast-paced, dynamic environment
You possess strong leadership skills conducting important salesforce teams, finance area, and support areas
You have excellent sales and negotiation skills, exceptional presentation and communication skills
You are able to work on multiple projects and have excellent project management and time management skills
You are driven, optimistic and love to take new initiatives
What You'll Love About Us :-
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Remote Poland, Poland
Workplace: remote
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
The Opportunity
OLX is looking for a Principal Product Manager to drive high-impact, zero-to-one initiatives across our Real Estate business (otodom.pl, imovirtual.com and storia.ro). This is a builder role focused on creating new value - not a people-management role. It's well-suited for someone who thrives on building new things, moving fast, and navigating a complex organisation to turn ideas into impact.
You'll lead 2–3 special initiatives in parallel, each scoped over 6–24 months. These could range from developing AI-driven capabilities and new monetisation models to building new product features that drive growth. We're hiring for mindset, not a fixed checklist.
You'll join the product leadership team and contribute to strategic direction across the area. The focus is on building, pushing, and delivering new value, complementing a team that excels at running and optimising the core business.
This role reports to the Director of Product and can be based in Spain, Portugal or Poland. Remote work is possible within these countries.
What You'll Do
Lead zero-to-one initiatives from concept to market validation to scaled delivery - own the vision, strategy, and execution.
Build with AI as a daily lever - prototypes, agent-augmented workflows, AI-powered discovery and experimentation.
Run lean experiments to prove product-market fit fast, with minimal bureaucracy.
Present and defend your concepts to senior stakeholders - building alignment through evidence and conviction.
Navigate a matrixed organisation: identify opportunities to move quickly, build coalitions, and drive progress without waiting for perfect alignment.
Own the business case: connect product decisions to revenue and margin impact.
Raise the bar for product craft across the team - set the standard through your work, share methods and examples, and act as a role model for what high-quality product thinking looks like in practice.
What We're Looking For
8+ years of product management experience with a proven track record of building and launching new products from zero to one - not just optimising what exists.
AI native - you build with AI in your personal and professional life.
Entrepreneurial DNA - uncomfortable with "business as usual," driven to create new value.
Fast and execution-driven - moves at pace, ships quickly, and creates momentum rather than waiting for perfect conditions.
High product craft - rigorous discovery, lean experimentation, strong narratives, data-driven decision-making.
Strong executive presence - able to defend a concept to senior directors and build alignment.
Business and financial acumen - unit economics, P&L thinking, ROI-informed decisions.
Ability to drive multiple initiatives in parallel with minimal oversight.
Marketplace or two-sided marketplace experience is a plus.
Comfort working in cross-functional, multicultural teams across multiple markets.
Willingness to travel approximately every two months.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: Lisbon, Portugal
Workplace: remote
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
The Opportunity
OLX is looking for a Principal Product Manager to drive high-impact, zero-to-one initiatives across our Real Estate business (otodom.pl, imovirtual.com and storia.ro). This is a builder role focused on creating new value - not a people-management role. It's well-suited for someone who thrives on building new things, moving fast, and navigating a complex organisation to turn ideas into impact.
You'll lead 2–3 special initiatives in parallel, each scoped over 6–24 months. These could range from developing AI-driven capabilities and new monetisation models to building new product features that drive growth. We're hiring for mindset, not a fixed checklist.
You'll join the product leadership team and contribute to strategic direction across the area. The focus is on building, pushing, and delivering new value, complementing a team that excels at running and optimising the core business.
This role reports to the Director of Product and can be based in Spain, Portugal or Poland. Remote work is possible within these countries.
What You'll Do
Lead zero-to-one initiatives from concept to market validation to scaled delivery - own the vision, strategy, and execution.
Build with AI as a daily lever - prototypes, agent-augmented workflows, AI-powered discovery and experimentation.
Run lean experiments to prove product-market fit fast, with minimal bureaucracy.
Present and defend your concepts to senior stakeholders - building alignment through evidence and conviction.
Navigate a matrixed organisation: identify opportunities to move quickly, build coalitions, and drive progress without waiting for perfect alignment.
Own the business case: connect product decisions to revenue and margin impact.
Raise the bar for product craft across the team - set the standard through your work, share methods and examples, and act as a role model for what high-quality product thinking looks like in practice.
What We're Looking For
8+ years of product management experience with a proven track record of building and launching new products from zero to one - not just optimising what exists.
AI native - you build with AI in your personal and professional life.
Entrepreneurial DNA - uncomfortable with "business as usual," driven to create new value.
Fast and execution-driven - moves at pace, ships quickly, and creates momentum rather than waiting for perfect conditions.
High product craft - rigorous discovery, lean experimentation, strong narratives, data-driven decision-making.
Strong executive presence - able to defend a concept to senior directors and build alignment.
Business and financial acumen - unit economics, P&L thinking, ROI-informed decisions.
Ability to drive multiple initiatives in parallel with minimal oversight.
Marketplace or two-sided marketplace experience is a plus.
Comfort working in cross-functional, multicultural teams across multiple markets.
Willingness to travel approximately every two months.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: Remote Portugal, Portugal
Workplace: remote
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
The Opportunity
OLX is looking for a Principal Product Manager to drive high-impact, zero-to-one initiatives across our Real Estate business (otodom.pl, imovirtual.com and storia.ro). This is a builder role focused on creating new value - not a people-management role. It's well-suited for someone who thrives on building new things, moving fast, and navigating a complex organisation to turn ideas into impact.
You'll lead 2–3 special initiatives in parallel, each scoped over 6–24 months. These could range from developing AI-driven capabilities and new monetisation models to building new product features that drive growth. We're hiring for mindset, not a fixed checklist.
You'll join the product leadership team and contribute to strategic direction across the area. The focus is on building, pushing, and delivering new value, complementing a team that excels at running and optimising the core business.
This role reports to the Director of Product and can be based in Spain, Portugal or Poland. Remote work is possible within these countries.
What You'll Do
Lead zero-to-one initiatives from concept to market validation to scaled delivery - own the vision, strategy, and execution.
Build with AI as a daily lever - prototypes, agent-augmented workflows, AI-powered discovery and experimentation.
Run lean experiments to prove product-market fit fast, with minimal bureaucracy.
Present and defend your concepts to senior stakeholders - building alignment through evidence and conviction.
Navigate a matrixed organisation: identify opportunities to move quickly, build coalitions, and drive progress without waiting for perfect alignment.
Own the business case: connect product decisions to revenue and margin impact.
Raise the bar for product craft across the team - set the standard through your work, share methods and examples, and act as a role model for what high-quality product thinking looks like in practice.
What We're Looking For
8+ years of product management experience with a proven track record of building and launching new products from zero to one - not just optimising what exists.
AI native - you build with AI in your personal and professional life.
Entrepreneurial DNA - uncomfortable with "business as usual," driven to create new value.
Fast and execution-driven - moves at pace, ships quickly, and creates momentum rather than waiting for perfect conditions.
High product craft - rigorous discovery, lean experimentation, strong narratives, data-driven decision-making.
Strong executive presence - able to defend a concept to senior directors and build alignment.
Business and financial acumen - unit economics, P&L thinking, ROI-informed decisions.
Ability to drive multiple initiatives in parallel with minimal oversight.
Marketplace or two-sided marketplace experience is a plus.
Comfort working in cross-functional, multicultural teams across multiple markets.
Willingness to travel approximately every two months.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: Barcelona, Spain
Workplace: remote
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
The Opportunity
OLX is looking for a Principal Product Manager to drive high-impact, zero-to-one initiatives across our Real Estate business (otodom.pl, imovirtual.com and storia.ro). This is a builder role focused on creating new value - not a people-management role. It's well-suited for someone who thrives on building new things, moving fast, and navigating a complex organisation to turn ideas into impact.
You'll lead 2–3 special initiatives in parallel, each scoped over 6–24 months. These could range from developing AI-driven capabilities and new monetisation models to building new product features that drive growth. We're hiring for mindset, not a fixed checklist.
You'll join the product leadership team and contribute to strategic direction across the area. The focus is on building, pushing, and delivering new value, complementing a team that excels at running and optimising the core business.
This role reports to the Director of Product and can be based in Spain, Portugal or Poland. Remote work is possible within these countries.
What You'll Do
Lead zero-to-one initiatives from concept to market validation to scaled delivery - own the vision, strategy, and execution.
Build with AI as a daily lever - prototypes, agent-augmented workflows, AI-powered discovery and experimentation.
Run lean experiments to prove product-market fit fast, with minimal bureaucracy.
Present and defend your concepts to senior stakeholders - building alignment through evidence and conviction.
Navigate a matrixed organisation: identify opportunities to move quickly, build coalitions, and drive progress without waiting for perfect alignment.
Own the business case: connect product decisions to revenue and margin impact.
Raise the bar for product craft across the team - set the standard through your work, share methods and examples, and act as a role model for what high-quality product thinking looks like in practice.
What We're Looking For
8+ years of product management experience with a proven track record of building and launching new products from zero to one - not just optimising what exists.
AI native - you build with AI in your personal and professional life.
Entrepreneurial DNA - uncomfortable with "business as usual," driven to create new value.
Fast and execution-driven - moves at pace, ships quickly, and creates momentum rather than waiting for perfect conditions.
High product craft - rigorous discovery, lean experimentation, strong narratives, data-driven decision-making.
Strong executive presence - able to defend a concept to senior directors and build alignment.
Business and financial acumen - unit economics, P&L thinking, ROI-informed decisions.
Ability to drive multiple initiatives in parallel with minimal oversight.
Marketplace or two-sided marketplace experience is a plus.
Comfort working in cross-functional, multicultural teams across multiple markets.
Willingness to travel approximately every two months.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: United States; Canada
Workplace: OnSite
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview
As a Member of Technical Staff in Post-Training Data Infrastructure, you will build and own the pipelines that produce the post-training data for our large language models (LLMs), from SFT and RL data to synthetic and human-annotated data. You will work closely with researchers and annotation teams so they can iterate on data as quickly as they iterate on models.
Key Responsibilities
- Build and maintain data pipelines for SFT, preference, and RL post-training data.
- Own dataset quality, versioning, and reproducibility.
- Turn research data recipes into production-grade, reusable components.
- Scale model inference for data generation and model-based grading.
- Design data formats and schemas that keep post-training datasets consistent and efficient to train on.
- Collaborate with researchers and engineers to make sure data pipelines keep pace with the needs of cutting-edge language models.
Qualifications
- Strong software engineering skills.
- Experience designing and building large-scale data pipelines for machine learning, ideally for LLM post-training.
- Track record of running distributed data processing and model inference at scale.
- Good understanding of post-training methods (e.g., SFT, RLHF, DPO) and how data shapes model behaviour.
- Excellent communication skills.
This is neither an exhaustive nor necessary set of attributes. Even if none of these apply to you, but you believe you will contribute to Cohere, please reach out. We value diverse backgrounds and perspectives at Cohere
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Europe; New York; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Key Overview:
As a Member of Technical Staff in Post-Training, you will train our large language models (LLMs) with reinforcement learning and develop methods that help them generalize beyond the distribution they were trained on. You will design the training recipes, environments, and evaluations that tell us whether a model has truly learned a skill or has only fitted its training tasks, and turn what works into the recipes behind our production models. You will work closely with the post-training data infrastructure, evaluation, and pre-training teams.
Key Responsibilities
- Design, run, and analyse large-scale RL post-training experiments (e.g., RLHF, RL from verifiable rewards).
- Research and develop methods that improve out-of-distribution generalization, such as reward design, environment and task diversity, curricula, and regularization.
- Build held-out evaluations that measure generalization to unseen tasks, domains, and formats, and that catch reward hacking and benchmark overfitting.
- Diagnose training dynamics and failure modes, including instability, reward over-optimization, and capability regressions.
- Turn successful research into robust, reproducible training recipes for production models.
Qualifications
- Strong research and software engineering skills, with hands-on experience training LLMs.
- Experience applying reinforcement learning to LLMs (e.g., PPO, GRPO, RLHF, RLVR), ideally at scale.
- Track record of work on generalization, robustness, or distribution shift, through publications or shipped models.
- Rigorous experimental practice: clean ablations, careful controls, and sound conclusions from noisy results.
- Experience with distributed training (e.g., JAX, PyTorch, FSDP, Megatron) is a plus.
- Excellent communication skills.
- Deep understanding of data quality principles and best practices: demonstrates willingness to dive deep into data while possessing strong intuition for assessing the quality of datasets and anticipating how different data characteristics will impact model training outcomes.
Working Location
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote; Ireland; Europe; United States; Poland; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
The Payments team owns how ElevenLabs charges customers: billing, usage tracking, pricing and payments across self-serve and enterprise. Everything we do has to be correct, because it underpins the company's revenue and is immediately visible to every customer and team.
We are hiring full stack engineers (backend leaning) to expand and evolve our payments systems. Your responsibilities might include:
- Building and maintaining usage tracking so that requests are metered accurately without impacting latency.
- Leading our migration of enterprise pricing and usage processing, including new stream-processing services for usage events.
- Making it easy for customers to upgrade and pay, including paying through different entities and supporting new payment providers.
- Working with Finance and Tax teams to meet compliance, audit and reporting requirements.
- Enabling pricing and Growth experiments with Growth and product teams.
- Debugging complex customer billing scenarios: piecing together what happened from the customer's experience, logs and code, and fixing the cause.
- Collaborating with Sales, FDEs, Finance and engineers across the company.
Much of this work extends or replaces systems that already exist, so you will scope carefully, plan migrations, and roll changes out without disrupting customers.
REQUIREMENTS
We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require:
- Expertise in Python.
- A strong background in backend development.
- Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures.
- Strong test design and security fundamentals.
- Care and attention to detail when changing live systems that handle money.
- The ability to learn a large existing system quickly and to debug complex production issues.
Bonus:
- Experience with payment processing providers, or with billing and usage-based pricing systems
- Experience with stream processing or high-throughput event pipelines.
- Experience working with finance, tax or audit requirements.
- Experience with Kubernetes.
LOCATION
Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote
Workplace: Remote
ABOUT US
Parity is one of the world’s most experienced companies building the core infrastructure behind blockchain, the system that allows information and value to be shared securely without needing an intermediary. We’re laying the foundation for a better web which respects the freedom and data of individuals, and empowers developers to build better, more trustworthy online services.
Our remote-first, global team develop open-source software that anyone can use or improve. This includes Polkadot https://polkadot.network/, Polkadot SDK https://substrate.io/, and Kusama https://kusama.network/ - key parts of the Web3 tech stack, the next generation of the internet. Our mission is to make Polkadot the most active and innovative community in blockchain, powering a new era of connected and decentralised applications.
ABOUT THE TEAM
We are looking to hire for our Applied Engineering function.
ABOUT THE ROLE
We are hiring a hands-on Tech Lead who bridges high-level team leadership with active technical contribution. This is a 50/50 hybrid role designed for an engineering leader who still loves writing code, diving into architecture, and building alongside their team.
You will spend about half your time managing team dynamics, execution, and delivery, and the other half staying close to the codebase, contributing directly, conducting technical reviews, and helping navigate complex architectural trade-offs. If you are a former founder, entrepreneur, or seasoned Tech Lead who thrives at the intersection of hands-on engineering and people leadership, this role is built for you.
WHAT YOU’LL DO
- Balance Hands-On Coding & Leadership: Maintain an active coding presence (roughly 50% of your time), driving features, reviewing PRs, and staying embedded in day-to-day technical delivery.
- Lead & Mentor Engineers: Coach and support a high-calibre team of ~9 engineers, fostering a healthy, high-trust environment focused on growth and delivery excellence.
- Drive Architecture & System Design: Work closely with senior engineers and architects to design scalable Web3 systems, weigh trade-offs, and solve complex technical bottlenecks.
- Delivery & Project Execution: Lead sprint planning, prioritization, and execution across complex technical workstreams in a distributed environment.
- Stakeholder Alignment: Translate deep technical concepts into pragmatic delivery timelines for key stakeholders and cross-functional teams.
- Team Operations & Hiring: Support technical hiring, onboarding, and continuous improvement of team processes and engineering standards.
WHAT YOU’LL BRING
- Hands-On Technical Depth: Strong background as a Software Engineer, Tech Lead, or Engineering Manager with a proven ability to write production-level code and architect complex systems.
- Proven People Leadership: Experience managing or leading engineering teams, with a track record of supporting engineer growth, team culture, and delivery predictable execution.
- Entrepreneurial Mindset: Prior experience as a founder, co-founder, or early-stage startup lead is highly desirable.
- Web3 / Systems Familiarity: Strong interest or background in Web3, blockchain infrastructure, distributed systems, or low-level systems programming (e.g., Rust, Substrate, Go, or C++).
- Pragmatic Delivery Skills: Strong ability to handle sprint management, dependency tracking, and cross-team communication without sacrificing technical rigor.
- Remote-First Collaboration: Excellent asynchronous communication skills, operating comfortably in European or closely aligned time zones.
About Working With Us
Joining Parity means joining team mates who are genuinely excited about the impact their projects are having, and the opportunity to grow alongside some of the brightest minds in the Web3 space! You’ll work remotely and flexibly, while still getting to meet your team mates throughout the year at team and company-wide retreats.
Upon receiving an offer, all candidates undergo a background check through Zinc https://zincwork.com/candidates, our trusted third-party provider. Team members will be taken on as a contractor via our UK entity. View our Applicant Notice https://www.parity.io/applicant-notice/ to see how we use your data.
Parity is an Equal Opportunity Employer. We welcome diversity in our global team and care about everyone in our collective feeling included and welcome
Is this position not quite your match? Browse https://www.parity.io/jobs/ our other open roles.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
KEY RESPONSIBILITIES:
Communication & Stakeholder Management:
- Act as the vital bridge between technical data architecture and business-focused enterprise treasury operations, translating complex data findings into clear, non-technical insights.
- Proactively communicate with cross-regional teams (finance, engineering, and global treasury) across multiple time zones, ensuring alignment on data definitions, reporting requirements, and project timelines.
- Draft clear, concise documentation for data pipelines, dashboard usage, and reporting metrics to ensure global teams can easily understand and leverage your tools.
- Present analytical findings and AI/ML capabilities confidently to both the Manager and broader global stakeholders.
Data Modeling & Technical Execution:
- Take technical requirements translated by the Manager and develop robust data pipelines and models to support treasury operations.
- Extract, transform, and load (ETL/ELT) complex datasets using modern tech stacks including dbt, Google BigQuery, and Snowflake.
- Ensure data architecture is scalable, reliable, and optimized for rapid querying and analysis.
Reporting, BI & Visualization:
- Design, build, and maintain automated, user-friendly treasury dashboards and reports using Looker/Tableau/Power BI (or similar tools).
- Ensure all reports are highly accurate, timely, and aligned with broader business OKRs.
- Uncover and visualize key trends across all treasury domains to support senior stakeholders.
AI & Advanced Analytics Initiatives:
- Explore and implement AI, machine learning, and predictive analytics to improve treasury insights.
- Drive continuous improvement by evaluating new tools and methodologies to keep the team’s tech stack at the cutting edge.
QUALIFICATIONS:
- Education: Bachelor’s degree in Data Science, Computer Science, Mathematics, Finance, or a related quantitative field (Not Mandatory).
- Experience:
- 2–4 years of experience in data analytics, data engineering, or business intelligence, preferably within a fintech, banking, payments, or financial services company.
- Proven track record of working collaboratively and communicating effectively in distributed or cross-regional teams.
- Technical Skills:
- Advanced proficiency in SQL and cloud data warehousing (specifically BigQuery and Snowflake).
- Hands-on experience with data transformation tools (dbt).
- Strong expertise in building dashboards and visualizations in Looker.
- Bonus: Practical experience or strong familiarity with integrating AI/ML models or leveraging Python/R for predictive analytics.
KEY COMPETENCIES:
- Exceptional Communicator: Strong written and verbal communication skills; able to distill complex, technical data into clear narratives for diverse, global audiences.
- Technical Agility: Deep understanding of the modern big data tech stack with an appetite for adopting new technologies, particularly in the AI space.
- Collaboration & Teamwork: Thrives in a globally distributed environment, working seamlessly with diverse teams across borders and cultures.
- Analytical Problem-Solving: Highly skilled at diving into complex, messy data to extract clean, reliable, and actionable insights.
- Execution-Oriented: Ability to take high-level objectives and technical tasks delegated by the Manager and deliver scalable solutions efficiently.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Zagreb
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're looking for an IT Operations Engineer who puts internal users first. You'll be the person Finom employees turn to when something breaks, and you'll make sure they leave every interaction unblocked and well looked after.
You'll join the IT Operations team and work day to day across Windows and macOS devices, identity and access, and the SaaS tools hundreds of Finom employees rely on. The team builds and owns the core platforms; you'll run them, support the people who use them, and spot where things could work better.
About You
You enjoy helping people and it shows. You stay calm under pressure, explain technical issues in plain language, and follow up until the problem is actually solved. You treat every ticket as a colleague who needs help, not a queue item.
You're pragmatic and learn quickly. You don't need to build systems from scratch, but you think like a builder: you notice recurring issues, ask why they happen, and suggest a fix, a script, or a better process. You document what you learn so the next person doesn't have to start over.
What You'll Do
Delivering Excellent Internal Support:
You'll be the first line of help for Finom employees through Jira Service Management and Slack. You'll triage and resolve requests within SLA, keep users updated, and close tickets with clear, friendly communication. You'll own the employee experience of IT, from a quick password reset to a stressful laptop failure before a big meeting.
Troubleshooting Windows and macOS Devices:
You'll diagnose and fix hardware, OS, software, and network issues on both platforms, remotely. You'll handle device enrollment and compliance issues in JumpCloud MDM, software installs and updates, and escalate complex cases with a clear write-up of what you've already tried.
Supporting Identity, Access, and the Employee Lifecycle:
You'll run day-to-day onboarding and offboarding tasks in JumpCloud, Google Workspace, and Torii, handle access requests and SSO issues, and follow our access governance and least-privilege practices.
Administering Everyday Platforms:
You'll handle user-level administration of tools like Jira, Confluence, Slack, and Notion, and help keep JSM request types, knowledge base articles, and workflows accurate and easy to use.
Improving How We Work:
You'll spot trends in tickets and flag recurring issues. Where it makes sense, you'll write a knowledge base article, a small script, or propose an automation to the team. You'll support security and compliance efforts (DORA, ISO 27001, SOC 2) by following procedures carefully and keeping good records.
Who You Are
2+ years in IT support, service desk, or a similar user-facing technical role
Hands-on troubleshooting of both Windows and macOS: hardware, OS, applications, peripherals, and network connectivity
A strong customer service track record: patient, empathetic, and clear with non-technical colleagues, including under time pressure
Experience with an ITSM or ticketing tool, ideally Jira Service Management, and working to SLAs
Working knowledge of Google Workspace or M365 user administration
Familiarity with an MDM (JumpCloud MDM, Intune, or Jamf) and an identity provider (JumpCloud, Okta, Entra ID) for everyday tasks like enrollment, password resets, MFA, and SSO issues
Good written documentation habits: clear ticket notes and knowledge base articles
Fluent English, written and spoken
Nice to Have
Basic scripting (PowerShell, Bash, or Python) and a curiosity for automating repetitive work
Confident use of AI tools to speed up troubleshooting and documentation
Exposure to security and compliance frameworks (ISO 27001, DORA, SOC 2) or SaaS management tools like Torii
Experience with meeting room and AV setups (Google Meet or Zoom Rooms)
Experience in a fast-growing or regulated company
What We Offer
A chance to shape the day-to-day IT experience of a growing fintech. You'll have real ownership of how employees are supported, room to grow your technical skills alongside an experienced IT Operations team, and a clear path toward systems administration and automation if that's where you want to go.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Hong Kong
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Position Summary
The Associate Digital Producer is responsible for managing the end-to-end production of digital-first visual assets, including CGI renders, generative AI content, and derivative creative executions. This role oversees a small team of digital creatives to deliver high-quality, scalable content that supports global brand and eCommerce initiatives.
Reporting to the Creative Producer, the Associate Digital Producer partners closely with Creative, Photo/Video Production, and Marketing teams to ensure assets are delivered efficiently, on time, and aligned with brand standards. This role focuses on execution, workflow management, and team coordination, while supporting the evolution of digital production capabilities.
Responsibilities
Own digital production projects end-to-end, serving as the day-to-day point of contact for Creative, Production, and key stakeholders
Plan work from creative briefs, defining scope, timelines, and deliverables, and aligning priorities to business and eCommerce needs
Manage and prioritize day-to-day workflow for a project group of 4–6 digital creatives (CGI artists, designers, AI artists)
Oversee creation of digital-first assets (CGI renders, generative AI imagery, and derivative executions from photo/video)
Track progress, manage dependencies, and drive on-time delivery across concurrent projects
Coordinate reviews and approvals, incorporating feedback efficiently while maintaining brand standards and quality
Ensure proper organization, version control, and final delivery of assets; support continuous improvement of workflows and tools
Partner with Photo/Video Production to ensure continuity across asset types; manage external vendors/freelancers as needed
Qualifications / Requirements
Bachelor’s degree (or equivalent) in Digital Media, Design, Animation, Communications, or related field.
4–6 years of experience in digital production, content creation, or creative operations
Experienced in managing digital asset workflows, including CGI, 3D rendering, or AI-assisted content creation
Experienced in coordinating or leading small teams or project groups
Experienced in working cross-functionally with creative and marketing teams
Familiarity with eCommerce and digital content requirements
Skills
Use strong project management and organization to handle multiple workstreams and shifting priorities
Work across Adobe Creative Suite (e.g., Photoshop, Illustrator) to support production and reviews
Understand CGI/rendering pipelines (e.g., Vizcom, Blender, Cinema 4D, Maya) to plan and troubleshoot work
Leverage generative AI tools (e.g., Midjourney, Firefly, Runway) responsibly to scale and iterate output
Apply working knowledge of asset management, file versioning, and Microsoft Office to support delivery
Maintain high quality standards; adapt to evolving tools and workflows by documenting and sharing best practices
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Athens
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're looking for an IT Operations Engineer who puts internal users first. You'll be the person Finom employees turn to when something breaks, and you'll make sure they leave every interaction unblocked and well looked after.
You'll join the IT Operations team and work day to day across Windows and macOS devices, identity and access, and the SaaS tools hundreds of Finom employees rely on. The team builds and owns the core platforms; you'll run them, support the people who use them, and spot where things could work better.
About You
You enjoy helping people and it shows. You stay calm under pressure, explain technical issues in plain language, and follow up until the problem is actually solved. You treat every ticket as a colleague who needs help, not a queue item.
You're pragmatic and learn quickly. You don't need to build systems from scratch, but you think like a builder: you notice recurring issues, ask why they happen, and suggest a fix, a script, or a better process. You document what you learn so the next person doesn't have to start over.
What You'll Do
Delivering Excellent Internal Support:
You'll be the first line of help for Finom employees through Jira Service Management and Slack. You'll triage and resolve requests within SLA, keep users updated, and close tickets with clear, friendly communication. You'll own the employee experience of IT, from a quick password reset to a stressful laptop failure before a big meeting.
Troubleshooting Windows and macOS Devices:
You'll diagnose and fix hardware, OS, software, and network issues on both platforms, remotely. You'll handle device enrollment and compliance issues in JumpCloud MDM, software installs and updates, and escalate complex cases with a clear write-up of what you've already tried.
Supporting Identity, Access, and the Employee Lifecycle:
You'll run day-to-day onboarding and offboarding tasks in JumpCloud, Google Workspace, and Torii, handle access requests and SSO issues, and follow our access governance and least-privilege practices.
Administering Everyday Platforms:
You'll handle user-level administration of tools like Jira, Confluence, Slack, and Notion, and help keep JSM request types, knowledge base articles, and workflows accurate and easy to use.
Improving How We Work:
You'll spot trends in tickets and flag recurring issues. Where it makes sense, you'll write a knowledge base article, a small script, or propose an automation to the team. You'll support security and compliance efforts (DORA, ISO 27001, SOC 2) by following procedures carefully and keeping good records.
Who You Are
2+ years in IT support, service desk, or a similar user-facing technical role
Hands-on troubleshooting of both Windows and macOS: hardware, OS, applications, peripherals, and network connectivity
A strong customer service track record: patient, empathetic, and clear with non-technical colleagues, including under time pressure
Experience with an ITSM or ticketing tool, ideally Jira Service Management, and working to SLAs
Working knowledge of Google Workspace or M365 user administration
Familiarity with an MDM (JumpCloud MDM, Intune, or Jamf) and an identity provider (JumpCloud, Okta, Entra ID) for everyday tasks like enrollment, password resets, MFA, and SSO issues
Good written documentation habits: clear ticket notes and knowledge base articles
Fluent English, written and spoken
Nice to Have
Basic scripting (PowerShell, Bash, or Python) and a curiosity for automating repetitive work
Confident use of AI tools to speed up troubleshooting and documentation
Exposure to security and compliance frameworks (ISO 27001, DORA, SOC 2) or SaaS management tools like Torii
Experience with meeting room and AV setups (Google Meet or Zoom Rooms)
Experience in a fast-growing or regulated company
What We Offer
A chance to shape the day-to-day IT experience of a growing fintech. You'll have real ownership of how employees are supported, room to grow your technical skills alongside an experienced IT Operations team, and a clear path toward systems administration and automation if that's where you want to go.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Belgrade
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're looking for an IT Operations Engineer who puts internal users first. You'll be the person Finom employees turn to when something breaks, and you'll make sure they leave every interaction unblocked and well looked after.
You'll join the IT Operations team and work day to day across Windows and macOS devices, identity and access, and the SaaS tools hundreds of Finom employees rely on. The team builds and owns the core platforms; you'll run them, support the people who use them, and spot where things could work better.
About You
You enjoy helping people and it shows. You stay calm under pressure, explain technical issues in plain language, and follow up until the problem is actually solved. You treat every ticket as a colleague who needs help, not a queue item.
You're pragmatic and learn quickly. You don't need to build systems from scratch, but you think like a builder: you notice recurring issues, ask why they happen, and suggest a fix, a script, or a better process. You document what you learn so the next person doesn't have to start over.
What You'll Do
Delivering Excellent Internal Support:
You'll be the first line of help for Finom employees through Jira Service Management and Slack. You'll triage and resolve requests within SLA, keep users updated, and close tickets with clear, friendly communication. You'll own the employee experience of IT, from a quick password reset to a stressful laptop failure before a big meeting.
Troubleshooting Windows and macOS Devices:
You'll diagnose and fix hardware, OS, software, and network issues on both platforms, remotely. You'll handle device enrollment and compliance issues in JumpCloud MDM, software installs and updates, and escalate complex cases with a clear write-up of what you've already tried.
Supporting Identity, Access, and the Employee Lifecycle:
You'll run day-to-day onboarding and offboarding tasks in JumpCloud, Google Workspace, and Torii, handle access requests and SSO issues, and follow our access governance and least-privilege practices.
Administering Everyday Platforms:
You'll handle user-level administration of tools like Jira, Confluence, Slack, and Notion, and help keep JSM request types, knowledge base articles, and workflows accurate and easy to use.
Improving How We Work:
You'll spot trends in tickets and flag recurring issues. Where it makes sense, you'll write a knowledge base article, a small script, or propose an automation to the team. You'll support security and compliance efforts (DORA, ISO 27001, SOC 2) by following procedures carefully and keeping good records.
Who You Are
2+ years in IT support, service desk, or a similar user-facing technical role
Hands-on troubleshooting of both Windows and macOS: hardware, OS, applications, peripherals, and network connectivity
A strong customer service track record: patient, empathetic, and clear with non-technical colleagues, including under time pressure
Experience with an ITSM or ticketing tool, ideally Jira Service Management, and working to SLAs
Working knowledge of Google Workspace or M365 user administration
Familiarity with an MDM (JumpCloud MDM, Intune, or Jamf) and an identity provider (JumpCloud, Okta, Entra ID) for everyday tasks like enrollment, password resets, MFA, and SSO issues
Good written documentation habits: clear ticket notes and knowledge base articles
Fluent English, written and spoken
Nice to Have
Basic scripting (PowerShell, Bash, or Python) and a curiosity for automating repetitive work
Confident use of AI tools to speed up troubleshooting and documentation
Exposure to security and compliance frameworks (ISO 27001, DORA, SOC 2) or SaaS management tools like Torii
Experience with meeting room and AV setups (Google Meet or Zoom Rooms)
Experience in a fast-growing or regulated company
What We Offer
A chance to shape the day-to-day IT experience of a growing fintech. You'll have real ownership of how employees are supported, room to grow your technical skills alongside an experienced IT Operations team, and a clear path toward systems administration and automation if that's where you want to go.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
seniorCanada (Remote)
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УдалённоRemote Poland, Poland; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
УдалённоLisbon, Portugal; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
УдалённоRemote Portugal, Portugal; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
УдалённоBarcelona, Spain; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
ОфисUnited States; Canada
УдалённоEurope; New York; Toronto
УдалённоRemote; Ireland; Europe; United States; Poland; United Kingdom
УдалённоleadRemote-First Collaboration: Excellent asynchronous communication skills, operating comfortably in European or closely aligned time zones
ОфисLondon; Proactively communicate with cross-regional teams (finance, engineering, and global treasury) across multiple time zones, ensuring alignment on data definitions, reporting requirements, and project timelines
