Location: Los Angeles, USA
Machine Learning Engineers at Riot combine expertise in data processing, automation, machine learning, artificial intelligence, and experimentation to develop data-powered products that improve the player experience, protect competitive integrity, and ensure fair play.
As a
Machine Learning Engineering Intern
, you’ll work with experienced engineers, data scientists, and game or product partners to explore how data and machine learning can support Riot’s games, from shaping engaging player experiences to safeguarding fair and competitive play. You’ll gain exposure to the full ML development cycle, including preparing datasets, engineering features, prototyping models, evaluating results, and communicating findings. You’ll be supported by your team as you learn to build reliable, well-documented solutions.
Potential Responsibilities:
Collaborate with machine learning engineers, data scientists, software engineers, and product partners on player- or developer-focused projects.
Prepare, clean, and explore datasets for machine learning and data-powered applications.
Implement feature engineering, modeling, and evaluation approaches under the guidance of experienced team members.
Build prototypes, analyses, visualizations, or internal tools that help teams understand player experiences, product systems, or adversarial behavior.
Apply testing, documentation, and reproducibility practices to code and experiments.
Participate in code reviews, technical discussions, team rituals, and project planning.
Communicate technical findings and tradeoffs to both technical and non-technical collaborators.
Required Qualifications:
Graduating in the 2028 calendar year with an MS or PhD.
Currently enrolled in a Computer Science, Machine Learning, Artificial Intelligence, Statistics, Mathematics, Engineering, or related quantitative degree program.
Available to work full-time hours for the 12-week internship duration.
Comfortable programming in Python.
Understanding of machine learning fundamentals, statistics, and data structures and algorithms.
Experience working with data using tools such as Python libraries, SQL, or notebooks.
Minimum GPA of 2.5.
Desired Qualifications:
Experience building or evaluating machine learning models through coursework, research, internships, or personal projects.
Familiarity with one or more machine learning frameworks or libraries, such as PyTorch, TensorFlow, scikit-learn, or Spark MLlib.
Familiarity with SQL and relational databases.
Experience with data visualization, experiment design, model evaluation, or statistical analysis.
Familiarity with software development practices such as Git, unit testing, functional testing, or continuous integration and deployment.
Experience working with cloud platforms, distributed data systems, or model deployment tools.
Portfolio, website, GitHub, research publication, or other collection of original work.
Experience working on a video game or related project, particularly in Unity or Unreal Engine.
An interest in applying machine learning to either enhancing player experiences or to ensuring competitive integrity through cheat detection.
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We’ll consider your studies and experience, as well as your personal relationship with games. If you embody player empathy and care about players’ experiences, this could be the role for you!
Applications close January 4th, 2027
Our Perks
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern-focused events so you can connect with your fellow interns and Rioters and make the most of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $80.77
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
PRODUCT AT BASETEN
Baseten is building a new cloud for AI. Our ambition is to make inference, training, and agent execution part of one coherent platform, and to shape how the next generation of AI products gets built. Product decisions here reach from the economics of GPU infrastructure to the abstractions developers build on every day.
We’re hiring builders and tastemakers with the ambition to help create that future. You should bring a strong point of view about what should exist, the taste to make complex technology feel simple, and the technical judgment to build it alongside engineers, researchers, and designers. You’ll work directly with customers and forward deployed teams, turn emerging capabilities into new possibilities for developers, and carry an idea from early conviction through to production and adoption.
THE ROLE
Make AI inference faster, smarter, and more efficient at scale.
Making AI models faster and cheaper is one of the most important engineering challenges in the industry. But a faster runtime alone isn't enough. Customers need to understand what improved, whether it works for their models, and how to take advantage of it in production.
We're looking for a deeply technical Product Manager to work alongside our inference engineers and researchers, turning advances in model serving and performance into capabilities customers can confidently adopt.
You'll help bridge the gap between cutting-edge systems engineering and real-world production workloads.
RESPONSIBILITIES
- Work with inference engineering and research teams to bring new performance capabilities to customers.
- Translate advances in batching, caching, quantization, speculative decoding, and serving architectures into useful product features.
- Define benchmarks and evaluations that demonstrate meaningful improvements in latency, throughput, quality, and cost.
- Understand customer workloads and help prioritize the optimizations that will have the greatest impact.
- Make performance features easier to configure, evaluate, and adopt in production.
- Help customers understand tradeoffs across hardware, model configurations, autoscaling, and routing.
- Partner with engineering on release readiness, compatibility, and regression testing so customers can trust new capabilities.
REQUIREMENTS
- Experience building and shipping AI/ML products or infrastructure, particularly where performance, scalability, or production behavior mattered.
- A technical background in software engineering, ML engineering, research, or equivalent hands-on experience.
- Strong understanding of model serving architectures, GPU economics, and latency, throughput, quality, and cost tradeoffs.
- Experience working closely with researchers or infrastructure engineers to bring technically complex capabilities into production.
- A rigorous approach to benchmarking, experimentation, and performance measurement.
- Strong product judgment and the ability to translate deep technical work into clear customer value.
NICE TO HAVE
- Hands-on experience with PyTorch, vLLM, TensorRT-LLM, SGLang, NVIDIA Dynamo, or similar technologies.
- Experience with open-source inference projects, model optimization, or ML systems research.
WHAT SUCCESS LOOKS LIKE
Customers can take advantage of Baseten's latest inference optimizations without becoming experts in the underlying runtime. Performance improvements translate into measurable gains in speed, reliability, and cost for real production workloads.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: US-Remote
Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.
About Vectra AI
Vectra AI delivers a new class of advanced threat defense that delivers real-time detection and analysis of active network intrusions. Vectra AI picks up where perimeter security leaves off by providing deep, continuous analysis of both internal and Internet-facing network traffic to automatically detect all phases of a breach as attackers attempt to spy, spread, and steal within your network.
Vectra AI directly analyzes network traffic in real time using a patent-pending combination of data science, machine learning, and behavioral analysis to detect attacker behaviors and user anomalies in the network. All detections are correlated and prioritized to show an attack in context, and Vectra AI’s machine learning adapts as attacks evolve.
Position Overview
Vectra AI is seeking self-starting, highly motivated sales professionals to join our Federal Field Sales organization as a Regional Sales Manager (RSM) focusing on the United States Navy, United States Marine Corps, PACOM, and, potentially other DoW customers TBD. This sales professional will be responsible for all revenue within their territory location and have a proven track record of exceeding sales goals by selling into the larger enterprises. We are looking for a “Hunter”; someone who isn’t afraid to knock down doors at the largest enterprises and has a structured/disciplined approach to pipeline development. This RSM will partner with our world class Security Engineering team to own the sales process from start to finish, but will also leverage any/all corporate resources to ensure we win at all levels. This Regional Sales Manager will need to be passionate about the extraordinary value Vectra AI is providing to our customers while also conducting themselves with professionalism, honesty and integrity.
Responsibilities
Identify, cultivate and close new business sales relationships with enterprise accounts at an executive level within designated territory, this with CISO/CIO/CTO level contacts.
Have a disciplined approach to pipeline development through leveraging Marketing, Channel partners, Customers, Sales Development team and their own ability to organically prospect.
Develop an overall account strategy that will lead to a well-executed, team based selling effort.
Team up with your Sales Engineer partner to deliver outstanding product demonstrations and well executed proof of concepts programs.
Build a strong partnership with existing customers that focuses on customer retention, high renewal rates and expansion within the customer.
Effectively forecast monthly/ quarterly revenue and communicate the status of strategic transactions to ensure you never win or lose alone.
Strategic management of existing channel partners and development of new channel partners.
3-4 days a week domestic travel (and sometimes international).
Development of strategic business plans for territory on quarterly base.
Qualifications
Minimum 5+ years of Enterprise Sales experience exceeding quotas successfully selling cybersecurity, networking and/or software solutions into the United States Navy and United States Marine Corps.
Previous experience in Federal Sales.
Hunter: you aren’t afraid of cold-calling, breaking doors down to talk to the right people and own early-stage pipeline development.
A winner, someone who holds themselves accountable to consistent over-achievement.
Successful experience closing complex Enterprise sales with multiple buying influences
Experience managing and closing deals of $200K+ as well high value transactions above $1m+.
Experience establishing and fostering strong relationships with potential partners and customers
Ability to demo products, working independently from Sales Engineers in first customer-meetings
Strong presentation and communications skills, translating technical features into business-values
Experience with
Salesforce.com.
Outstanding verbal, written and presentation skills.
Comfortable working in a highly fast paced environment.
Experience in consultative security fields; incident response, forensic investigations, threat intelligence, penetration testing, etc.
Public speaking experience.
Bachelor’s degree preferred.
Our competitive total rewards package includes cash compensation within the range provided below. Actual pay for this position may vary based on the hired candidate’s location, experience and relevant incumbent pay position.
Vectra Total Rewards
$183,500
—
$308,500 USD
Our competitive total rewards package includes cash compensation within the range provided below Actual pay for this position may vary based on the hired candidate’s location, experience and relevant incumbent pay position.
Vectra Total Rewards
$183,500
—
$308,500 USD
Vectra provides a comprehensive total rewards package
that
supports
the
financial,
physical, mental and overall health of
our employees
and their families.
Compensation includes competitive base pay, incentive pla
n eligibility, and participation in the employee equity plan (stock options).
Specific benefits
offered
var
ies
by location, but commonly in
clude
health care insurance
,
income protection
/ life insurance
,
access to retirement
savings
plans, behavioral &
emotional
wellness
services
, generous time away from work,
and
a comprehensive employee recognition program.
Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
JOB POSTING DETAILS
REQUIRED SERVICE:
Construction VA
REQUESTED EXPERIENCE TIER LEVEL:
Any
MIN. HOURS/WEEK:
20–40 hours/week (Part-Time to Full-Time, client-dependent)
SHIFT TIME ZONE:
Flexible
SHIFT HOURS:
Flexible
SHIFT DAYS:
Monday to Friday
NUMBER OF VAs:
Pooling (Ongoing)
GENDER PREFERENCE:
None
LANGUAGES SPOKEN/PREFERENCE:
English OR English/Spanish
ACCENT PREFERENCE:
Level A–B (native or near native accent required)
REGION PREFERENCE:
Any
CLIENT INDUSTRY:
Construction, General Contracting, Home Services, Trades, Development
OVERVIEW
We are actively pooling remote
Construction Virtual Assistants
to support general contractors, builders, developers, and home service businesses with
administrative, operational, and executive support tasks
.
Construction VAs act as
back-office support partners
, helping construction companies stay organized, responsive, and efficient. The role focuses on
coordination, documentation, scheduling, vendor communication, invoicing support, and workflow management
— not physical or on-site construction work.
Candidates may come from
general admin, executive assistant, operations,
logistics, or project coordination backgrounds. Prior construction experience is a plus but
not
required. Strong organizational skills and willingness to learn construction workflows are essential.
INTERNAL TRAINING REQUIREMENT
To be considered for active Construction VA placements, candidates will complete a
short, self-paced internal training
provided by our company.
This training includes:
Overview of the Construction VA role and common client expectations
Introduction to construction terminology, workflows, and timelines
How Construction VAs support project managers, owners, and field teams
Best practices for handling scheduling, documentation, and vendor coordination
This training ensures all Construction VAs enter client engagements with a
baseline understanding of construction operations and admin workflows
.
KEY RESPONSIBILITIES
Administrative & Executive Support
Provide day-to-day administrative support to construction owners, project managers, or operations teams
Manage email correspondence, follow-ups, and document organization
Assist with calendar coordination, reminders, and scheduling
Project & Operations Coordination
Support project scheduling, task tracking, and workflow updates
Maintain project folders, files, and documentation
Assist with tracking permits, inspections, and compliance items (as directed)
Vendor & Subcontractor Support
Assist with vendor and subcontractor communication
Track certificates, documents, and basic compliance requirements
Support outreach, follow-ups, and coordination tasks
Invoicing & Documentation Support
Assist with invoice tracking, purchase orders, and expense documentation
Support basic bookkeeping coordination (not accounting)
Maintain organized records for financial and project documents
Process & Workflow Support
Follow client SOPs and help maintain repeatable admin processes
Assist with creating or updating internal trackers, checklists, and documentation
Support operational consistency across projects
IDEAL CANDIDATE PROFILE
The ideal Construction VA:
Is highly organized and detail-oriented
Comfortable supporting multiple projects simultaneously
Communicates clearly and professionally
Follows SOPs accurately and consistently
Is proactive, reliable, and able to work independently
Willing to learn construction-specific workflows and terminology
Relevant backgrounds that translate well:
Executive Assistant
Operations Assistant
Project Coordinator
Logistics or scheduling roles
Administrative support in service-based businesses
QUALIFICATIONS
Experience in administrative, operations, or executive support roles
Strong written and verbal English communication
Comfortable using task trackers, spreadsheets, and shared drives
Able to manage recurring workflows and deadlines
Construction or trade industry exposure is a plus, not required
Willingness to learn industry-specific processes
Experience with construction CRM, project management, or field-service software is preferred, including Buildertrend, Procore, JobTread, JobNimbus, AccuLynx, Housecall Pro, Jobber, or ServiceTitan.
Hands-on Buildertrend experience is highly preferred.
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Google Workspace or Microsoft Office
Task/project management tools (ClickUp, Trello, Asana, etc.)
Construction platforms (training provided, client-specific)
Email and calendar systems
SUMMARY
We are building an ongoing pool of
Construction Virtual Assistants
to support construction companies with
administrative coordination, operations support, and executive
assistance.
Candidates will complete a
short internal training
to gain foundational knowledge of construction workflows before being considered for active placements.
This role is ideal for organized, reliable VAs who enjoy structured operations work and want to support fast-paced construction businesses behind the scenes.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: B-CPT-11601 Bilingual Administrative & Client Support Assistant
Independent Contractor – B-CPT-11601 Bilingual Administrative & Client Support Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The company is a fully remote education company specializing in live SAT preparation. The company is seeking an Administrative & Client Support Assistant to support student operations, administrative processes, client communications, onboarding activities, sales support, and technology-related responsibilities.
This position combines backend administrative work, student and parent support, prospective client communication, and operational coordination. The company provides detailed training on its systems, communication standards, onboarding processes, and student workflows, so previous SAT-preparation experience is not required.
The ideal candidate is highly organized, technologically proficient, an excellent communicator, and comfortable supporting multiple areas of the business as responsibilities evolve.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Administrative Operations & Student Support
Review student diagnostics and pre-class work to identify missing or incomplete information, learning needs, or areas requiring follow-up.
Create, review, and send individualized homework lists based on student progress and established processes.
Track student progress and maintain accurate records across gradebooks, homework records, progress reports, and Google Classroom.
Support student onboarding by organizing information, preparing materials, and assisting with access to required systems and resources.
Complete pre-course checks, release course materials, and prepare operational documents.
Assist with mock exams, including proctoring, reviewing submissions, and grading practice exams as trained.
Monitor recurring tasks and maintain organized records in spreadsheets and internal systems.
Perform administrative, operational, and documentation tasks as assigned.
Learn new systems and take on additional responsibilities as company processes evolve.
Client, Student & Parent Communication
Communicate professionally with students, parents, and prospective clients through phone calls, email, and messaging platforms.
Answer questions, address concerns, and provide accurate information.
Follow up with students regarding missing assignments, deadlines, corrections, and course expectations.
Monitor student communication channels during assigned shifts.
Respond to routine inquiries using established templates, processes, and guidance.
Document issues and communicate relevant updates internally.
Escalate complex concerns to the appropriate team member when necessary.
Client Intake, Onboarding & Sales Support
Assist with client intake, onboarding, scheduling, and follow-up processes.
Support sales-related activities, including communication with prospective clients and maintenance of accurate records.
Coordinate appointments, onboarding activities, and operational follow-ups.
Assist with maintaining CRM records and ensuring client information remains accurate and organized.
Technology & Systems Support
Use Google Workspace, CRM platforms, and other software systems to manage daily responsibilities.
Monitor system-related issues and communicate updates proactively.
Follow established procedures while exercising sound judgment when unexpected situations arise.
Team Collaboration
Coordinate with team members to ensure assigned responsibilities are completed accurately and on time.
Participate in meetings, training sessions, and process-improvement initiatives.
Communicate proactively regarding task progress, issues, and scheduling concerns.
Contribute to a collaborative and supportive team environment.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous administrative, customer service, sales support, executive assistant, business-support, or related experience.
Excellent written and spoken English and Spanish.
Strong written and verbal communication skills.
Experience communicating professionally by phone, email, and messaging platforms.
Strong organizational, time-management, and recordkeeping skills.
Proficiency with Google Workspace.
Strong technology aptitude and the ability to learn new software quickly.
Ability to work independently, solve problems, and exercise sound judgment.
Reliable internet access and an appropriate remote work setup.
Availability on Tuesdays, Wednesdays, Thursdays, Fridays, and Sundays.
IDEAL CANDIDATE PROFILE
Reliable, organized, and highly detail-oriented.
Excellent written and spoken English and Spanish.
Warm, patient, and professional when communicating with students, parents, and team members.
Demonstrates strong attention to accuracy and quality control, including the ability to identify mistakes and carefully review completed work.
Comfortable following detailed procedures and meeting established deadlines.
Able to learn quickly, apply feedback, and adapt to evolving processes.
Demonstrates sound judgment, initiative, and problem-solving skills.
Comfortable working independently while also collaborating with a team.
Dependable with an unconventional weekly schedule, particularly Sundays.
Interested in a stable, long-term working relationship.
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Google Workspace — Required
Candidates must already be proficient in:
Google Sheets — Data entry, spreadsheet organization, recordkeeping, and tracking information.
Google Docs — Creating, reviewing, and updating documents.
Gmail — Managing professional email communication.
Google Drive — Organizing, locating, and managing files.
Google Classroom — Navigating the platform, accessing student assignments, and managing classroom-related information.
CRM Platforms - Preferred
Experience using CRM systems to track client interactions, onboarding activities, and follow-ups.
Company-Specific Systems — Training Provided
Client will provide training on:
Internal gradebooks and student-progress tracking systems.
Company-specific Google Classroom workflows and procedures.
Student communication platforms and internal operating systems.
SAT preparation processes, diagnostic reviews, and homework procedures.
Other education-related tools and operational workflows used by the company.
Previous experience with client specific systems is not required.
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Tuesday, Wednesday, Thursday, Friday, and Sunday (Off: Monday and Saturday)
Daily Working Time: Approximately 9:00 AM–5:00 PM ET
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: Approximately 9:00 AM–5:00 PM ET
Scheduled Working Days: Tuesday, Wednesday, Thursday, Friday, and Sunday (Off: Monday and Saturday)
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: Bilingual English and Spanish Required
ACCENT PREFERENCE: Level A–B (Excellent Written and Spoken English/Spanish Required)
REGION PREFERENCES: Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Intellias
Meet your recruiter
Yaryna Holynska
yaryna.holynska@intellias.com
https://www.linkedin.com...
Vacancy details
Test Engineering
Automation Test Engineer (JavaScript)
Middle
Ukraine
Remote
APPLY NOW
REFER A FRIEND
Intellias helps retailers deliver consistent, omnichannel experiences through technology. Join us to develop scalable solutions that drive performance and customer value.
What project we have for you
We are looking for a motivated, proactive AQA willing to learn new technologies, working in a challenging and fast-paced environment. You will be working in small cross-functional Agile teams responsible for end-to-end development.
What you will do
Migration of existing test framework to Playwright
Independent work in Discovery phase, including setup and conducting sessions with SMEs to document main app flows and transform them into manual and automated test scenarios
Perform whole cycle of testing, including functional, regression, smoke, integration, and release validation
Manual testing and test documentation of new features and bug fixes
Maintain and extend automated test framework
What you need for this
Technical requirements:
2+ years of web-based automated testing.
Commercial experience with
Playwright
Must Have:
Playwright + TypeScript — e2e test development and support, working with the page object model, fixtures, and helpers. Confidence in using DOM-based selectors instead of data-test-id
CI/CD — Setting up pipelines, Docker images, secrets management, scheduled triggers, publishing artifacts
API — Working with the REST API to setup the test data, authorizing the service account
Integration testing – experience testing scenarios with external systems and asynchronous processes (e.g. Oracle, PIM, background jobs, batch processing)
Test development — Ability to work with scenario documentation, define manual session criteria, and translate them into step-by-step scenarios
Nice to Have:
TestRail or other test management tools experience
AI Clerk/Claude Code Agent Environment — Experience with AI-powered test generation
UniVerse / MultiValue / UniBasic — Basic understanding of Universe POS, AccuTerm Web, and screen navigation
Familiarity with MVIS REST API
AWS/Cloud Environments — Understanding network topology, VPN, EC2, GitLab runner in VPC
Docker — Working with custom images, debugging pipelined containers
Soft Skills / Process Skills:
Ability to work in a poorly documented system
Ability to work independently without supervision
Attention to detail when working with positional selectors and fragile terminal text bindings
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Optiver is looking for an OTC Product Control Specialist to manage OTC trading controls, automate processes, reconcile portfolios, review valuations and P&L, and support new products.
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
We are seeking a Security Operations Engineer to own the daily operation and continuous improvement of Alpaca’s SIEM and SOAR capabilities. You will onboard security logs, develop and tune detections, keep alerts actionable, maintain operational dashboards, and automate repeatable response actions.
You will be hands-on and operationally minded. You will keep log onboarding, detection quality, and alert handling consistent, and you will turn security signals into action as the business grows.
This role reports to the Enterprise Security Architect and works closely with Security, IT, DevOps, and Engineering.
The Security Team is 100% distributed and remote.
Things You Get To Do:
The core responsibilities of the Security Operations Engineer are focused on detection, response automation, operational excellence, and cross-functional coordination.
SIEM Operations and Detection Engineering:
Log Onboarding:
Onboard new security log sources across cloud, identity, endpoint, SaaS, and application systems, including parsing, normalization, and data quality checks.
Detection Development:
Build, test, and tune detection rules based on threat intelligence, incident learnings, and emerging attack techniques, mapped to frameworks such as MITRE ATT&CK.
Alert Quality:
Tune, enrich, and manage the lifecycle of detections so alerts stay actionable.
Detection Coverage:
Maintain detections for critical systems and priority attack techniques.
Operational Dashboards:
Build and maintain dashboards for alert volume, ingest health, and response status.
Incident Response & Metrics:
Incident Support:
Support security incidents with evidence collection, detection queries, and containment actions, working with IT, Engineering, and external partners.
Runbooks:
Develop and improve alert-handling and incident response runbooks and escalation paths.
Operational Metrics:
Track and report security operations metrics, including mean time to detect (MTTD) and mean time to respond (MTTR).
On-Call:
Participate in the Security Operations on-call rotation after onboarding and cross-training.
SOAR and Response Automation:
Playbooks:
Design, build, and maintain SOAR playbooks that automate repeatable response actions, including enrichment, containment, ticketing, and notification.
Triage and Investigation:
Triage, investigate, and respond to security alerts across endpoints, identity, cloud, network, and application logs.
Threat Hunting:
Run hypothesis-driven hunts based on threat intelligence and incident learnings, and turn findings into new detections.
Who You Are (Must-Haves):
Excited about Alpaca’s mission and what we’re building
3+ years of experience in Security Operations or detection engineering roles
Hands-on experience operating and tuning a SIEM
Experience building SOAR playbooks or equivalent response automation
Working with Linux
Scripting or automation experience (Python, Bash) for security operations tasks
Experience onboarding and parsing log sources from cloud, identity, and SaaS platforms
Strong alert investigation skills across identity, endpoint, network, and cloud environments
Understanding of common attacker techniques and detection methodologies
Experience supporting security incidents, including evidence collection, detection queries, and containment
Willing to participate in an on-call rotation
Strong written and verbal communication skills, especially during incidents
Comfortable working cross-functionally and handling escalations calmly and decisively
Who You Might Be
(
Nice-to-Haves):
Experience securing financial, trading, or other highly regulated platforms
Familiarity with compliance frameworks such as SOC 2 or ISO 27001
Experience with detection-as-code, GitOps, and CI/CD pipelines
Knowledge of cloud security logging (AWS/GCP/Azure) and SaaS security telemetry
Familiarity with Kubernetes-hosted security tooling
Experience working with a managed SOC or MSSP
Security certifications (GCIA, GCIH, GCED, or similar)
Ability to balance security rigor with operational efficiency and business needs
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
We are seeking an IT Security Engineer to own the security standards and controls that protect Alpaca’s workforce identities, endpoints, and critical business systems. The scope includes identity and access management, single sign-on, privileged access, multi-factor authentication, endpoint security, secure network access, and email security.
You will maintain those standards, measure how the controls are working, and partner with IT, who run devices and day-to-day administration.
This role reports to the Enterprise Security Architect and works closely with IT, DevOps, Engineering, GRC, and the wider Security team.
The Security Team is 100% distributed and remote.
Things You Get To Do:
The core responsibilities of the IT Security Engineer are focused on identity security, endpoint security, email and domain protection, and measurable control enforcement.
Identity and Access Security:
IAM and SSO Standards:
Define and maintain security standards for SSO and conditional access across cloud, SaaS, and internal systems.
Multi-Factor Authentication:
Own multi-factor authentication standards, including phishing-resistant methods, and keep them enforced.
Privileged Access:
Maintain privileged-access standards, approval policies, and periodic access reviews with system owners.
Joiner, Mover, Leaver:
Partner with IT and People teams so access changes are timely, complete, and auditable.
Endpoint, Email, and Domain Security:
EDR Policy:
Own endpoint detection and response policy and tuning, with IT handling deployment.
Device Posture:
Maintain device-posture and secure network access requirements for access to business applications.
Control Measurement:
Measure identity and endpoint controls and follow up where they are not met.
Detection Partnership:
Work with Security Operations on identity, endpoint, and email detections and response playbooks.
Admin Access:
Maintain security baselines for administrator access to critical SaaS platforms and vendor accounts.
Vendor Security Events:
Assess the identity and account impact when a SaaS provider or vendor reports a security event.
Email Security:
Own email authentication standards and email security configuration.
Domain Protection:
Maintain security standards for company domains and for monitoring lookalike domains.
Phishing Response:
Triage reported phishing and coordinate takedowns.
Incident Response and Collaboration:
Incident Support:
Lead the identity, endpoint, and email aspects of security incidents, including account containment.
On-Call:
Participate in the Security Operations on-call rotation after onboarding and cross-training.
Enablement:
Give IT and employees clear guidance on security requirements, so controls are adopted without slowing the business.
Who You Are (Must-Haves):
Excited about Alpaca’s mission and what we’re building
3+ years of experience in IT security, identity security, or security engineering roles
Hands-on experience with an identity provider and SSO, including SAML and OIDC
Experience enforcing phishing-resistant MFA, such as FIDO2 or hardware security keys
Hands-on experience with an endpoint detection and response platform
Scripting or automation experience (Python, Bash, or PowerShell)
Experience with zero-trust network access or device-posture controls
Working knowledge of email authentication (SPF, DKIM, DMARC) and phishing response
Experience working closely with IT teams and translating security requirements into operational workflows
Experience investigating identity, endpoint, or email security alerts
Willing to participate in an on-call rotation
Strong written and verbal communication skills, especially during incidents
Comfortable working cross-functionally and handling escalations calmly and decisively
Who You Might Be
(
Nice-to-Haves):
Experience securing financial, trading, or other highly regulated platforms
Familiarity with compliance frameworks such as SOC 2 or ISO 27001
Experience with just-in-time privileged access tools
Experience securing administrator access to SaaS platforms
Experience with password managers and secrets management at company scale
Experience with MDM platforms for macOS and Windows
Experience with cloud IAM in AWS, GCP, or Azure
Ability to balance security rigor with operational efficiency and business needs
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
ElevenLabs is looking for an Enterprise Account Executive Telecommunications to grow enterprise telecommunications accounts and close complex sales opportunities.
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
We are seeking an AI Security Engineer to own the technical security controls for how Alpaca uses AI. The scope includes identity for AI agents and automations, security requirements for AI tools and integrations, guardrails, and security logging. You will also assist in developing AI-powered security tooling.
You will keep those controls consistent as AI adoption grows, and you will work with the teams building with AI so security is part of the design.
This role reports to the Enterprise Security Architect and works closely with AI Enablement, Engineering, DevOps, GRC, and the wider Security team.
The Security Team is 100% distributed and remote.
Things You Get To Do:
The core responsibilities of the AI Security Engineer are focused on AI access controls, secure AI platforms, guardrails, visibility into AI usage, and AI-powered security tooling.
AI Identity and Access Controls:
Agent Identity:
Define how AI agents, bots, and automations authenticate, what they can access, and how their actions are attributed and audited.
Tool Access:
Own security requirements for AI tool integrations, including least-privilege access and credential handling.
AI Assistant Controls:
Define and enforce security settings for approved AI tools, including data handling and access policy.
Least Privilege:
Limit each agent and integration to the access it needs, and review that access when the integration changes.
Secure AI Platform, Tooling, and Response:
Security Requirements:
Define security requirements for internal AI applications, including identity, data handling, secrets, and review of new integrations.
Guardrails:
Design and implement guardrails for AI applications and agents.
Design Reviews:
Review new AI applications and integrations for security risks, and give builders clear, practical requirements.
Security Tooling:
Assist Security Operations in developing AI-powered tooling that supports detection, investigation, and response work.
Safe Use in Security:
Apply the same identity, data handling, and logging requirements to security team AI tools as to the rest of the company.
Telemetry Requirements:
Define the security logging AI systems must produce, and work with Security Operations on detection.
Approved Use:
Maintain visibility into AI tool usage and confirm it follows approved configurations.
Incident Support:
Lead the AI-specific aspects of security incidents, such as agent misuse or data exposure through AI tools.
On-Call:
Participate in the Security Operations on-call rotation after onboarding and cross-training.
Governance:
Standards:
Turn AI security standards into technical controls.
GRC Partnership:
Partner with GRC on AI governance and provide technical evidence for control design.
Who You Are (Must-Haves):
Excited about Alpaca’s mission and what we’re building
2+ years of experience in security engineering, application security, or cloud security roles
Hands-on experience securing LLM applications, AI agents, or AI developer tools
Understanding of AI-specific risks, such as prompt injection, data leakage, excessive agency, and insecure tool use (for example, the OWASP Top 10 for LLM Applications)
Experience with identity and access controls for services and non-human identities, including OAuth, service accounts, and secrets management
Programming experience in Python or another general-purpose language
Experience with CI/CD security checks and cloud-native deployments
Experience with security operations or incident response
Strong written and verbal communication skills, especially when explaining risk to non-security builders
Comfortable working cross-functionally and making pragmatic security decisions
Willing to participate in an on-call rotation
Experience building AI-assisted workflows for security operations
Experience building security telemetry for AI systems
Who You Might Be
(
Nice-to-Haves):
Experience securing financial, trading, or other highly regulated platforms
Experience securing enterprise AI coding tools and AI integrations
Experience with policy-as-code and Kubernetes
Familiarity with AI governance frameworks, such as the NIST AI Risk Management Framework or ISO 42001
Ability to balance security rigor with operational efficiency and business needs
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Remote; United States; San Francisco
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're scaling from 1,000 → 4,000 employees across 50+ countries, and the complexity of our teams, hubs, and workflows is growing quickly. Our People Partners play a critical role in enabling leads, supporting peeps, and protecting performance and culture as we grow. As a People Partner at ElevenLabs, you'll sit at the intersection of leadership coaching, organisational design, performance, and day-to-day people guidance.
You'll be the dedicated People Partner for our entire Revenue organisation across North America and LATAM, working closely with the Revenue leadership team to understand their rhythms, challenges, and talent needs deeply. You'll meet proactively with leads and teams, unblock people issues, and help architect the organisation ahead of scale, with Employee Relations and employment counsel on hand when cases need them.
This is a high-impact role for someone who can context-switch quickly, advise with confidence, build trust across functions, and bring clarity and calm to fast-moving environments.
YOU WILL
- Act as the dedicated People Partner for Revenue across North America and LATAM, owning the people agenda for the organisation end to end.
- Partner deeply with the Revenue leadership team to improve team health, performance, talent density, and organizational clarity.
- Run proactive 1:1 sessions with leads, surfacing issues early and guiding leads through People challenges and change.
- Lead organisational design for Revenue as it scales, advising on spans and layers, team structures, staffing needs, capability gaps, and succession planning.
- Support key People programs (performance reviews, engagement, recognition, and lead enablement) for the Revenue org.
- Collaborate with Employee Relations and employment counsel on investigations, complex performance cases, and early-stage ER issues, escalating at the right time.
- Identify patterns across teams and regions and turn them into insights, frameworks, or new People initiatives that help us scale smoothly.
- Partner closely with the Revenue People Partner for International to compare themes and surface them upwards to our CRO.
- Partner with People Ops & Compliance teams to support terminations, mobility, local requirements, and compliance-heavy workflows across North America and LATAM.
REQUIREMENTS
- Experience supporting senior leaders and teams through the full range of people topics: performance, relations, coaching, growth, restructuring, and organizational design.
- Hands-on organizational design experience, including spans and layers, team structures, and succession planning.
- Experience guiding leaders and teams through change, such as restructures, team moves, or new ways of working.
- Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness.
- Comfortable working alongside Employee Relations and employment counsel on sensitive cases.
- Ability to thrive in a high-velocity, ambiguous environment and make decisions with incomplete information.
- Comfortable owning both strategic partnership and hands-on execution, as the dedicated People Partner for North America and LATAM.
Experience partnering with teams in North America and LATAM, or an understanding of how People practices and employment norms differ across those regions, is a plus.
Location
This role is remote-first, so it can be executed from anywhere in on the West Coast USA
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote; Dublin; New York; London
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're scaling from 1,000 → 4,000 employees across 50+ countries, and the complexity of how we support our people through performance, conflict, and change is growing quickly. Our Employee Relations (ER) Partners protect fairness, consistency, and trust as we grow. You'll own our most sensitive and complex People cases, so that leads can act early.
As an ER Partner at ElevenLabs, you'll lead formal performance processes, investigations, grievances, and disciplinary matters from start to finish, working closely with Legal and outside counsel across many jurisdictions. You'll also coach leads through difficult conversations before they become formal cases, and turn what you see into playbooks, frameworks, and training that reduce risk and case volume over time.
This is our first ER hire. We're building a dedicated ER function, and we want someone who can help shape and build it out: how cases are triaged and escalated, how we work with counsel, and how we measure what's working.
This is a high-impact role for someone who can handle sensitive situations with discretion, make sound judgment calls, and bring clarity and calm to fast-moving environments.
YOU WILL
- Lead formal performance processes, including back on track plans, end to end, in partnership with Leads and People Partners.
- Run fair, well-documented investigations into misconduct allegations, grievances, and complaints, from fact-finding through to outcome.
- Manage disciplinary, dismissal, and exit matters, drafting outcomes and communications with Legal.
- Partner with in-house employment counsel and, when necessary, outside counsel to assess risk.
- Triage incoming cases with People Partners using clear escalation criteria, so the right cases reach ER at the right time.
- Keep the case log and report on patterns, risks, and trends by team, region, and case type.
- Build playbooks, templates, and training that raise lead capability and cut avoidable cases.
- Build out a self-serve ER flow for leads, so that common ER cases become scalable.
- Partner with People Ops & Compliance teams to ensure smooth execution of terminations, local requirements, and compliance-heavy workflows.
REQUIREMENTS
- Hands-on experience leading employee relations cases, including performance management, investigations, grievances, and disciplinaries, ideally in a fast-growing company.
- Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness.
- Solid working knowledge of employment law principles and comfort working alongside in-house and outside counsel.
- Skilled in writing clear, defensible documentation and coaching leads through hard conversations.
- Comfortable moving fast and staying agile, shifting priorities quickly as cases and the business change, without losing rigour.
- Comfortable building process as well as running cases, as the ER function is still being built.
- Experience supporting globally distributed teams or multi-jurisdiction environments is a strong plus.
LOCATION
This role is remote-first, so it can be executed from anywhere in on the East Coast USA or Europe.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
ГибридSan Francisco; New York
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