Location: United States; South Carolina; New England; Atlanta; North Carolina; New York; Boston; Florida
Workplace: Remote
ABOUT THE ROLE
Cyberhaven is looking for a Technical Account Manager to be the technical quarterback for our customers. You will own the full technical picture of each account: how Cyberhaven is architected and deployed, how it integrates with the customer's environment, how it is performing, and whether it is delivering the outcomes the customer bought it for. You will be the trusted technical advisor to Security, IT, and customer operations teams, and the connective tissue between those teams and Cyberhaven's Product, Engineering, and Customer Success organizations.
You will develop deep expertise in Cyberhaven's reimagined Agentic Data Security platform, including its inner workings, data lineage model, endpoint agents, and integrations. You will learn how our customers use it to mitigate data loss threats across their organizations. You are passionate about technology, naturally curious, and driven to exceed customer expectations. You take proactive ownership, anticipating issues before they surface, guiding customers toward best practices, and driving adoption and long-term value. When a problem needs engineering support, you own the escalation, bring a clear reproduction and technical context, and coordinate internally to full resolution.
Technical depth, a strong client focus, and experience with SaaS-based security products and endpoint agents (Windows, macOS, and Linux) are required. You will report to the Manager of Technical Account Managers.
WHAT YOU’LL DO
- Own the technical relationship
- Act as the technical owner of assigned accounts, with end-to-end knowledge of each customer's architecture, deployment, configuration, policies, and integrations.
- Partner with customers and our Customer Experience teams through onboarding and rollout, including agent deployment strategy, policy design, and phased adoption plans.
- Build and maintain strong relationships with stakeholders across your book of business. Manage expectations and ensure stakeholder satisfaction.
- Run regular check-ins and business reviews that cover technical health, adoption, risk, and goals. Raise emerging concerns before they escalate.
BE PROACTIVE
- Monitor account health, agent coverage, and usage patterns. Identify gaps, misconfigurations, and underused capabilities, and recommend optimizations.
- Create and drive technical success plans that align customer objectives with Cyberhaven capabilities and deliverables.
- Guide customers through upgrades, new feature rollouts, and environment changes (OS releases, MDM/GPO changes, network or infrastructure changes) to avoid disruption.
- Advise customers on integrations with adjacent technologies such as SIEM, SOAR, and UEBA to extend the value of their deployment.
- Stay current on industry trends and security best practices, and bring them to customers.
RESOLVE AND ESCALATE
- Analyze, troubleshoot, escalate and resolve complex technical issues across endpoint agents, cloud and SaaS integrations, and platform configuration.
- Reproduce customer issues and document clear steps to replicate for Engineering and Development.
- Serve as the internal and external point of contact on critical escalations. Drive prioritization with support engineering and keep customers informed through resolution.
- Perform root cause analysis and drive preventive follow-ups so issues do not repeat.
BE THE VOICE OF THE CUSTOMER
- Coordinate customer feedback and feature requests to Product Management, Development, and Operations, with the technical and business context behind them.
- Work cross-functionally as the expert on the Customer.
- Collaborate with Customer Success and Sales on renewals, expansions, and risk mitigation, providing technical input and account insight.
- Develop and maintain knowledge base articles, playbooks, and best-practice resources.
WHO YOU ARE
- 3+ years of hands-on EDR/DLP endpoint experience.
- Expertise with DLP, Insider Threat, and CASB solutions.
- 3+ years in a Technical Account Management, Solutions/Sales Engineering, Professional Services, Technical Support, or similar customer-facing technical role.
- Demonstrated ability to own customer technical outcomes from implementation through steady-state operation, and to understand a customer's architecture and environment end-to-end.
- Hands-on experience deploying, supporting, and troubleshooting SaaS-based security and/or endpoint agent technologies.
- Proven experience resolving escalated technical customer issues and working directly with engineering teams.
- Strong organizational and planning skills, with the ability to manage multiple accounts and priorities, set timelines, track progress, and maintain clear documentation (success plans, project plans, status reports).
- Excellent verbal and written communication skills (English), including the ability to engage both hands-on practitioners and executive stakeholders.
- Practical knowledge of networking, security products, and enterprise network infrastructure.
- Deep knowledge of Windows, macOS, and Linux, including SCCM, GPO, Intune, registry configuration, PowerShell scripting, MDM, application management, and basic terminal skills.
- Software debugging skills: reading and searching logs (Windows, macOS, Linux, and Google Kubernetes Engine), running diagnostic scripts, and process management.
- Knowledge of system software design (services, drivers, agents).
- Based in EST timezone to support our customers.
DESIRED
- Familiarity with adjacent technologies that Cyberhaven integrates with (SIEM, SOAR, UEBA).
- Prior experience as a TAM or in a similar proactive, account-owning role at a security or SaaS company.
- Background in L2/L3 or Escalation Engineering for EDR or DLP tools. This is a plus, not a primary requirement.
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
УдалённоUnited States; South Carolina; New England; Atlanta; North Carolina; New York; Boston; Florida; Based in EST timezone to support our customers
Location: Remote - United States
About the Role
iCapital is looking to hire a Vice President, Strategic Accounts to drive new business growth and develop long-term strategic relationships across the life insurance and annuity market. This individual will own the full client lifecycle and serves as both a strategic seller and trusted advisor, developing a deep understanding of clients’ businesses, priorities, and growth objectives and aligning iCapital’s solutions to support their success. This individual will work independently to develop and execute account strategies.
Responsibilities
Generate sustainable revenue and take responsibility for achieving and exceeding assigned sales and growth targets.
Identify, develop, and close new business opportunities while maintaining a healthy and well-managed sales pipeline.
Own client relationships across the full commercial lifecycle, from prospecting and opportunity development through ongoing relationship management, retention, and expansion.
Develop a deep understanding of prospective and existing clients’ businesses, strategic goals, priorities, challenges, and growth initiatives.
Build and maintain trusted relationships with executive, business, technology, and operational stakeholders.
Develop and execute strategic account plans that address client objectives, revenue opportunities, relationship priorities, and retention risks.
Present and demonstrate iCapital products and services, connecting capabilities to client needs and strategic objectives.
Conduct regular business reviews, strategic planning sessions, and account health assessments with key clients.
Identify expansion opportunities, account risks, and client needs and develop appropriate action plans.
Serve as the voice of the customer internally and partner with Product, Client Delivery, Production Support, and Leadership to address client needs and execute strategic initiatives.
Support the resolution of escalated client issues through proactive communication, stakeholder alignment, and consistent follow-through.
Maintain a deep understanding of iCapital’s platform, products, processes, capabilities, and product roadmap.
Stay informed of life insurance, annuity, distribution, technology, and broader industry trends and incorporate relevant insights into client strategies.
Maintain accurate Salesforce records, account plans, opportunities, forecasts, client activity, and other required documentation.
Participate in industry events, conferences, working groups, and associations to develop relationships, identify opportunities, and strengthen iCapital’s industry presence.
Qualifications
8-10+ years of experience across enterprise sales, strategic account management, relationship management, customer success, consulting, or similar client-facing roles
4+ years of insurance industry experience, with strong knowledge of life insurance, annuity products, carrier operations, and insurance distribution
Demonstrated success selling complex SaaS, technology, or enterprise solutions and managing sophisticated client relationships
Successful track record of achieving or exceeding revenue, sales, retention, or growth objectives
Experience managing the full client lifecycle, including prospecting, complex sales processes, relationship management, retention, and expansion
Experience working with insurance carriers, distributors, IMOs, BGAs, or other life and annuity market participants is preferred
Demonstrated ability to build relationships with senior and executive-level stakeholders
Strong strategic planning, consultative selling, presentation, negotiation, communication, and problem-solving skills
Able to influence outcomes across multiple departments and stakeholders without direct authority
Experience with sales qualification methodologies such as MEDDPICC and knowledge of Mutual Action Plans is preferred
Proficiency with Microsoft Office Suite and Salesforce.com or comparable CRM platforms
Able to travel up to 50% of the time
Benefits
The base salary range for this role is $125,000 to $135,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote - United States
About the Role
iCapital is looking to hire a Vice President, Strategic Accounts to drive new business growth and develop long-term strategic relationships across the life insurance and annuity market. This individual will own the full client lifecycle and serves as both a strategic seller and trusted advisor, developing a deep understanding of clients’ businesses, priorities, and growth objectives and aligning iCapital’s solutions to support their success. This individual will work independently to develop and execute account strategies.
Responsibilities
Generate sustainable revenue and take responsibility for achieving and exceeding assigned sales and growth targets.
Identify, develop, and close new business opportunities while maintaining a healthy and well-managed sales pipeline.
Own client relationships across the full commercial lifecycle, from prospecting and opportunity development through ongoing relationship management, retention, and expansion.
Develop a deep understanding of prospective and existing clients’ businesses, strategic goals, priorities, challenges, and growth initiatives.
Build and maintain trusted relationships with executive, business, technology, and operational stakeholders.
Develop and execute strategic account plans that address client objectives, revenue opportunities, relationship priorities, and retention risks.
Present and demonstrate iCapital products and services, connecting capabilities to client needs and strategic objectives.
Conduct regular business reviews, strategic planning sessions, and account health assessments with key clients.
Identify expansion opportunities, account risks, and client needs and develop appropriate action plans.
Serve as the voice of the customer internally and partner with Product, Client Delivery, Production Support, and Leadership to address client needs and execute strategic initiatives.
Support the resolution of escalated client issues through proactive communication, stakeholder alignment, and consistent follow-through.
Maintain a deep understanding of iCapital’s platform, products, processes, capabilities, and product roadmap.
Stay informed of life insurance, annuity, distribution, technology, and broader industry trends and incorporate relevant insights into client strategies.
Maintain accurate Salesforce records, account plans, opportunities, forecasts, client activity, and other required documentation.
Participate in industry events, conferences, working groups, and associations to develop relationships, identify opportunities, and strengthen iCapital’s industry presence.
Qualifications
8-10+ years of experience across enterprise sales, strategic account management, relationship management, customer success, consulting, or similar client-facing roles
4+ years of insurance industry experience, with strong knowledge of life insurance, annuity products, carrier operations, and insurance distribution
Demonstrated success selling complex SaaS, technology, or enterprise solutions and managing sophisticated client relationships
Successful track record of achieving or exceeding revenue, sales, retention, or growth objectives
Experience managing the full client lifecycle, including prospecting, complex sales processes, relationship management, retention, and expansion
Experience working with insurance carriers, distributors, IMOs, BGAs, or other life and annuity market participants is preferred
Demonstrated ability to build relationships with senior and executive-level stakeholders
Strong strategic planning, consultative selling, presentation, negotiation, communication, and problem-solving skills
Able to influence outcomes across multiple departments and stakeholders without direct authority
Experience with sales qualification methodologies such as MEDDPICC and knowledge of Mutual Action Plans is preferred
Proficiency with Microsoft Office Suite and Salesforce.com or comparable CRM platforms
Able to travel up to 50% of the time
Benefits
The base salary range for this role is $125,000 to $135,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Old Town Animal Hospital - Katy , Texas
Veterinarian (DVM)
Old Town Animal Hospital | Katy, TX
Great medicine. Genuine support. A team that has your back. A place where your voice matters.
Salary: $120,000 - $150,000 Annually (DOE) + Production
Sign-On Bonus and/or Relocation Assistance Available (up to $20,000)
At
Old Town Animal Hospital
, we're looking for a veterinarian who wants more than just their next job.
We want someone who wants to be part of a team. Someone who wants to practice great medicine, continue growing professionally, build lasting relationships with clients, and genuinely enjoy the people they work with every day.
We're an established, community-focused practice with a loyal client base and a team that truly cares about one another. We're also growing and evolving, which means this is an exciting opportunity for the right veterinarian to bring fresh ideas, make an impact, and help shape what comes next.
Why Old Town?
You'll Have a Voice
We want your ideas.
Whether it's a new service, a better workflow, or an area of medicine you're passionate about, we want your input. We believe the best hospitals are built by teams that collaborate, innovate, and support one another.
You Won't Practice Medicine Alone
Collaboration and mentorship matter here.
You'll have experienced team members to consult with, learn from, and lean on when you need support. We believe great medicine happens when talented people work together.
You Can Grow Your Way
Interested in surgery? Dentistry? Preventive medicine? Leadership?
Tell us where you want your career to go, and we'll work with you to help you get there.
You'll Join an Established Practice
Old Town Animal Hospital has built strong relationships within our community through years of compassionate care. Our loyal clients trust us with their pets, and we're proud of the reputation we've earned.
You Can Practice Great Medicine and Still Have Fun
Culture matters.
Kindness matters.
Enjoying the people you work with matters.
Our team works hard, supports one another, and enjoys being involved in our local community, including community events and the local parade. We believe veterinary medicine should be rewarding, both professionally and personally.
What You'll Do
As a Veterinarian with Old Town Animal Hospital, you'll:
Provide high-quality medical care to companion animals
Perform routine and advanced veterinary procedures
Develop treatment plans tailored to each patient's needs
Educate and partner with pet owners to achieve the best outcomes
Build meaningful, long-term client relationships
Collaborate with a supportive veterinary team
Help shape the future growth and success of the hospital
What We Offer
Compensation
Competitive salary of
$120,000 - $150,000 annually (DOE)
Production opportunities
Sign-on bonus available
Benefits
Medical, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Continuing Education allowance and paid CE days
Professional dues, license, and DEA reimbursement
Employee Assistance Program (EAP)
Paid parental leave
Leadership development opportunities
Professional growth and mentorship support
Work-Life Balance Matters
We know veterinary medicine is your passion, but we also believe you should have time for family, friends, hobbies, and the things that matter outside the hospital.
We're committed to creating a supportive environment where veterinarians can thrive professionally while maintaining a healthy work-life balance.
Live and Work in Katy, Texas
Located just outside Houston, Katy offers the perfect combination of small-town charm and big-city convenience.
Enjoy outstanding restaurants, shopping, family-friendly neighborhoods, parks, outdoor recreation, and easy access to everything the Houston area has to offer. Whether you're looking for a great place to raise a family or simply a welcoming community to call home, Katy has something for everyone.
Who Are We Looking For?
Maybe you're an experienced veterinarian ready for a change.
Maybe you're a newer graduate looking for mentorship and support.
Or maybe you're happy where you are but wondering whether there might be something even better out there.
Either way, we'd love to have a conversation.
We're looking for a compassionate veterinarian who values:
Quality medicine
Teamwork
Communication
Client relationships
Lifelong learning
A positive hospital culture
Come Practice Happy at Old Town
You worked hard to become a veterinarian.
Your workplace should be somewhere you can grow, feel supported, make an impact, and remember why you fell in love with veterinary medicine in the first place.
If that sounds like what you've been looking for,
come meet the team at Old Town Animal Hospital.
You may just find your new veterinary home.
Apply today.
Lakefield Careers
or email
alexis.wendt@lakefieldvet.com
#LI-AW1
ABOUT LAKEFIELD VETERINARY GROUP
We believe exceptional veterinary care starts with exceptional people.
We partner with hospitals across the country to preserve what makes each practice special, its people, culture, and connection to community, while providing the operational support and resources that allow teams to thrive.
As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our Values
Our culture is built on five core values that guide how we work and serve:
Respect
Learning
Do the Right Thing
Wow Service
Fun
If these resonate with you, you'll fit right in.
Equal Employment Opportunity
Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.
#LI-AW1
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Like other managers at GitLab, you'll see your team as your product. You'll spend your time hiring and developing world-class Support Engineers who deliver exceptional technical support while continuously improving how your team solves problems. GitLab is working through it’s own AI transformation so you’ll be a leader in designing and implementing AI strategy for our Support team. As a Support Manager, you shape the customer support experience in your region. You'll balance direct customer relationships with the work of scaling your team, improving internal processes, adopting AI, and collaborating across departments to ship tools and solutions that make support more efficient. You'll help your team become self-sufficient, take ownership of complex issues from initial contact through resolution, and create a psychologically safe environment where people grow.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A solution that captures the state of a customer's server
for easier troubleshooting
A tool that turns log files into interactive tables so you can easily sort and filter columns
Functionality for ChatOps
that makes it easier to identify user accounts on the GitLab.com platform
What you’ll do
Partner with other support managers to hire and maintain a world-class Support Engineering team focused on delivering excellent technical support to GitLab's customers.
Develop your team members' technical skills and experience through mentorship, structured training, and career growth opportunities.
Drive team ownership by fostering self-sufficiency, accountability, and alignment with key performance indicators.
Build scalable processes and workflows that enable your team to collaborate effectively and execute with excellence.
Conduct regular 1:1s with all team members to support their growth, address challenges, and create psychological safety.
Train Support Engineers to conduct high-quality technical interviews, strengthening your hiring pipeline.
Partner across GitLab to deepen understanding of customer needs and business goals, informing product and support improvements.
Lead continuous improvement initiatives that enhance the customer experience through measurable, repeatable solutions.
Document how the team works and find ways to make it more efficient through tools, process changes, and automation. Use AI well in your own work and coach your team to do the same.
What you’ll bring
Ability to lead technical, customer-facing teams and support the growth of Support Engineers at different levels through feedback, mentoring, and growth opportunities.
Ability to create and implement processes and procedures that improve team efficiency.
Ability to provide technical customer support and manage the full support lifecycle, from understanding customer needs and initial engagement through resolution, in collaboration with development.
Analytical and problem-solving skills to troubleshoot complex technical issues and the ability to grow your team’s problem-solving skills.
Understanding of Linux System Administration and web application development concepts (with MVC frameworks such as Ruby on Rails, Python, Django, PHP, or Laravel).
About the team
We are distributed globally across the AMER, EMEA, and APAC regions and own the customer support experience for GitLab. We work on support tickets, dig into code and logs to troubleshoot issues, and collaborate across departments to resolve customer challenges. Our team operates asynchronously with regular pairing sessions, one-on-ones, and Slack conversations that keep us connected. We create an environment where Support Engineers can grow and do their best work. We build processes that balance customer needs with team wellbeing, recognizing that a healthy customer experience comes from a healthy team. For more on how our team works, see the
Support team handbook page
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: São Paulo, Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our customer is a leading financial technology company in Brazil, operating at the intersection of Finance, Technology, and Data. The company leverages technology and data-driven solutions to build scalable financial operations and improve decision-making across the organization.
What You’ll Do
Partner with Finance teams to understand business processes, rules, requirements, and operational needs, translating them into scalable data solutions.
Develop SQL queries, analyses, notebooks, dashboards, and automations to support Finance activities and decision-making.
Build and maintain data pipelines, transformation processes, and validation routines, ensuring reliable and traceable data.
Support critical Finance processes, including financial close, reconciliations, controls, and regulatory reporting.
Investigate data inconsistencies, identify root causes, and implement solutions to improve data reliability and process efficiency.
Implement data quality, monitoring, governance, and traceability controls.
Document business rules, workflows, processes, and technical solutions to ensure knowledge is clearly maintained and shared.
Collaborate closely with Finance, Engineering, Product, Data, Risk, and Audit teams.
Manage priorities and drive deliveries end-to-end, from understanding the business need through implementation and continuous improvement.
What You Bring
Strong hands-on experience with SQL, combined with practical experience in data analysis, transformation, and validation.
Knowledge of Python or another programming language, with the ability to develop analytical solutions and automate processes.
Experience working with ETL/ELT pipelines, data integration, and data processing, as well as notebooks, dashboards, or BI tools.
Strong ability to translate business rules and financial or operational requirements into technical logic and data solutions.
Understanding of data quality, governance, security, and traceability principles.
Familiarity with financial, accounting, or operational processes and the ability to collaborate effectively with both technical and business stakeholders.
Strong analytical, problem-solving, communication, and stakeholder management skills.
Nice to have
Experience in Controllership, Accounting, FP&A, Tax, Treasury, or Regulatory Reporting.
Knowledge of IFRS, financial close processes, and regulatory reporting.
Experience with Databricks, Apache Spark, cloud platforms, APIs, or data lakes.
Knowledge of ERP systems, general ledgers, or subledgers.
Experience working in regulated and audit-driven environments.
Familiarity with automated testing, CI/CD, and data pipeline monitoring.
English level
Intermediate/Upper-Intermediate
Work Type:
Hybrid
Location:
São Paulo, Brazil
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Eminus Industries is a Finnish company developing an AI-powered software solution that detects theft, enhances retail security, and provides real-time analytics for B2B customers.
We are looking for a proactive and technically minded Customer Success Manager to take ownership of customer relationships after the sales process.
In this role, you will help our customers get the most value from our AI-powered retail solution by combining technical problem-solving, customer support, and proactive customer success activities.
You will act as the bridge between our customers and our product and technical teams, ensuring a smooth customer experience throughout the customer lifecycle.
Reporting to: CTO
Задачи:
— Take ownership of customer onboarding and ensure successful adoption of the solution.
— Monitor device health, system performance, and customer usage data to identify risks and opportunities.
— Proactively engage with customers to support product adoption and long-term success.
— Handle customer support requests and coordinate issue escalation with the technical team.
— Collect customer feedback and translate insights into product improvement opportunities.
— Build and continuously improve customer success processes, documentation, and best practices.
— Maintain strong customer relationships and act as the voice of the customer internally.
Требования:
— Demonstrated success in Customer Success, Technical Support, Implementation, or a similar customer-facing technical role.
— Experience working with B2B software, SaaS, technology, or hardware-based solutions.
— Proven ability to build trusted customer relationships and drive successful product adoption.
— Empathy and strong listening skills, with the ability to understand customer needs and communicate effectively with different stakeholders.
— Strong problem-solving skills and a methodical approach to troubleshooting technical issues.
— Interest in working with data, dashboards, and customer usage analytics.
— Excellent communication skills and the ability to explain technical topics to non-technical audiences.
— A proactive mindset and the ability to identify opportunities and risks before they become issues.
— Ability to work independently, take ownership, and thrive in a fast-growing company.
— Strong organizational skills and attention to detail.
— Fluent Finnish and English language skills.
Плюсом будет:
— Experience with SQL, Python, databases, or data analysis.
— Experience with PostHog, Grafana, or similar analytics tools.
— Familiarity with IoT devices, networking, or connected systems.
— Experience within the retail industry or loss prevention solutions.
— Experience with CRM or ticketing systems.
— Swedish language skills.
Что ожидается через 6 месяцев:
— Successful implementation of a Customer Success process.
— Improved customer adoption and active product usage across the customer base.
— Proactive identification and resolution of customer issues before they impact customers.
— Effective collection and communication of customer feedback to internal teams is on place.
Условия:
— Meaningful work with an innovative product that addresses a real and growing challenge in the retail industry.
— The opportunity to work at the intersection of AI, retail technology, and customer success.
— A low-hierarchy, collaborative, and informal work environment where you can make an immediate impact.
— A modern office in Otaniemi, flexible working practices, and a hybrid working model.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Merchant Operations Manager
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Operations team is the engine room of Deliveroo’s marketplace—ensuring our three-sided network of consumers, riders, and restaurant and grocery partners runs seamlessly every day. From optimizing delivery logistics to driving operational excellence across high-volume partners, we solve complex problems at scale to power growth across our markets. If you thrive in fast-paced, high-impact environments and want to shape the future of a global marketplace—this is the team for you.
We’re looking for a Merchant Operations Manager to join our London team. This is a hybrid role. In this role, you’ll help us improve the delivery operations associated with our largest and highest volume restaurant and grocery partners, ensuring seamless partner launches and optimal delivery performance.
Get to know our
Operations
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the Partner Operations team within the UKI Operations department. We focus on improving the customer experience for orders placed with our largest and highest volume restaurant and grocery partners across the UK and Ireland.
Here’s what your day-to-day might look like:
Drive delivery operational excellence:
Proactively diagnose, resolve, and report on operational bottlenecks for high-volume partners, testing and scaling systematic solutions cross-functionally.
Champion partner feedback in Product:
Collaborate closely with Product teams to ensure the voice of the partner is embedded into new feature development and lead rollout across internal and external stakeholders.
Lead partner expansion and launches:
Own operational readiness for expanding existing partners and rolling out new sites, ensuring high operational performance from day one.
Partner with Commercial teams:
Attend partner Monthly and Quarterly Business Reviews to provide operational updates, align KPIs, and equip commercial leads with tools to improve site performance.
Deliver impactful cross-functional projects:
Lead high-impact strategic initiatives (such as Back to Basics and Pay for Performance frameworks), using data to build compelling business cases for senior stakeholders.
What You’ll Need to Thrive
Essential
Proven stakeholder management & influence:
Track record of developing strong working relationships with internal and external partners, with demonstrated ability to gain buy-in for strategic initiatives.
Structured project management:
Demonstrated experience managing complex, cross-functional projects and stakeholders in a structured, logical way to deliver measurable outcomes.
Data-driven analytical skills:
Strong capability to navigate complex data, identify key operational insights, and present clear, compelling business cases.
Proactive problem solver:
Inquisitive mindset with a proven ability to challenge the status quo, diagnose operational gaps, and test scalable solutions.
Negotiation & commercial acumen:
Ability to align operational performance with commercial strategy, leveraging relationships and robust proposals during partner negotiations.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our
interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your r
ole, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together,
we’re
unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we
do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless
of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’
ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote, Germany; Remote, Poland; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Demo Architect, you'll help GitLab teams and customers get hands-on with our platform faster and with less friction. This role reports to the Senior Director of our Solutions Architecture Center of Excellence, with day-to-day partnership from the current team lead. You'll build and improve the tools, applications, and infrastructure that support field team demos, workshops, trials, and internal test environments across the field.
What makes this role unique is its mix of software engineering, infrastructure, and customer-facing collaboration. You'll work like an engineer for much of the role, while also partnering with Solutions Architects, Account Executives, Customer Success, and others to make sure what we build is practical, usable, and aligned to how the field sells.
What you'll do
Build and maintain tools, applications, and workflows that support demos, workshops, trials, and internal test environments.
Expand the Demo Architect Portal to improve automation, self-service, and scalability for field teams and partners.
Provision and support infrastructure that enables hands-on customer experiences across
GitLab.com
, demo instances, and internal environments.
Collaborate with Solutions Architects, Account Executives, Customer Success, Marketing, Revenue Operations, UX, and Engineering to understand needs and deliver practical technical solutions.
Learn and document go-to-market workflows (e.g., how teams run demos/workshops/trials) and automate the steps that waste time.
Create technical workshop assets and enablement content that support pre-sales and technical selling for individual contributors.
Advise on sales opportunities when specialized technical demo support or custom solutions are needed.
Improve the presenter experience by reducing manual setup work and making demo workflows easier to use and repeat.
Support internal teams that rely on demo or test infrastructure, helping keep those environments available and useful.
Troubleshoot urgent demo/workshop environment issues under pressure and communicate status clearly to stakeholders.
What you'll bring
Experience building software, systems, or internal tools that support technical users or business teams.
Ability to deliver production-grade software and automation with attention to reliability, maintainability, and documentation.
Ability to work across application development and infrastructure, with comfort navigating provisioning, automation, and service workflows.
Familiarity with monitoring/observability tools to shorten investigation time when something breaks.
Comfort communicating and collaborating with technical and non-technical stakeholders across Sales, Solutions Architecture, Customer Success, Marketing, UX, and Engineering.
Understanding of how to design and iterate on solutions for usability and repeatability, not just technical correctness, with awareness that the end user may be a seller or Solutions Architect.
Ability to operate independently in a remote, asynchronous environment, with willingness to travel periodically for team offsites and occasional in-person planning/whiteboarding sessions.
Exposure to technical demos, workshops, trials, or enablement assets, and/or interest in learning the pre-sales context; transferable experience from software engineering, site reliability engineering, systems engineering, solutions architecture, or similar technical paths. #LI-CM1
About the team
On the Demo Architect team at GitLab, we support the field’s demo, workshop, and trial experiences by maintaining shared tooling and the infrastructure behind internal demo and test instances used across GitLab. We’re a small, globally distributed group that collaborates asynchronously across regions and adapts quickly to changing needs, with a current focus on scaling automation, enabling more self-service, extending support to partners, and maintaining reliable internal infrastructure.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Задачи:
— составлять контент-планы;
— готовить идеи и темы для публикаций;
— писать и редактировать тексты;
— ставить задачи дизайнеру или самостоятельно собирать простые креативы;
— оформлять и публиковать контент;
— адаптировать материалы под разные социальные сети;
— работать с комментариями и сообщениями при необходимости;
— анализировать результаты и предлагать идеи по улучшению контента;
— соблюдать Tone of Voice и визуальный стиль проекта.
Условия:
— проектная работа, удалённая;
— не предполагается фиксированная загрузка на полный рабочий день;
— передача отдельных проектов или конкретных задач;
— оплата сдельная, стоимость согласовывается в зависимости от объёма работ;
— возможна регулярная передача новых проектов при успешном сотрудничестве.
Требования:
— опыт работы в SMM;
— наличие реальных кейсов;
— хороший русский язык и грамотность;
— понимание маркетинга и задач бизнеса;
— способность самостоятельно искать идеи и референсы;
— соблюдение дедлайнов;
— адекватная коммуникация и ответственность.
Плюсом будет опыт работы с коммерческими проектами: услуги, производство, недвижимость, e-commerce, B2B.
Location: Remote, Canada; Remote, India; Remote, Poland; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Technical Recruiter, you'll help GitLab build the engineering and product teams behind our DevSecOps platform. In this individual contributor role, you'll partner with leaders across Engineering, Product, Security, and UX and own searches from intake through close. You'll build inclusive pipelines and use data and market insight to guide hiring decisions, while growing into a trusted talent advisor.
What you'll do
Manage full-cycle searches for roles such as Backend and Frontend Engineers, Site Reliability Engineers, Security Engineers, Data Engineers, Engineering Managers, and Product Managers, delivering against agreed recruiting goals and key metrics with accurate, timely documentation in Greenhouse.
Lead intake and kickoff conversations to align hiring teams on role scope, technical requirements, team context, interview plans, and timelines, with senior team guidance as needed.
Partner with hiring teams on structured, equitable technical interviews with clear competencies and actionable feedback; challenge assumptions and escalate risks or blockers early.
Use talent-market research, compensation benchmarks, funnel metrics, and candidate feedback to shape search strategy and address hiring issues.
Assess technical candidates on depth of experience, scope and impact of past work, problem-solving, and open source or community contributions, and how well their skills fit GitLab's teams and technology.
Build research-based, diversity-focused sourcing plans that balance applicants, passive talent, referrals, internal talent, and targeted outreach across technical communities and specialized talent pools.
Deliver a thoughtful candidate experience through disciplined pipeline management, proactive communication, timely feedback, and offer negotiations that clearly explain compensation, equity, and benefits.
Improve recruiting practices by sharing learnings and reusable resources, using artificial intelligence (AI) responsibly, and representing GitLab's mission, values, and culture.
What you'll bring
Intermediate-level recruiting experience, with a track record of owning full-cycle searches independently.
Technical recruiting experience, or a strong interest in learning engineering and product disciplines, tech stacks, team structures, and how software is built and shipped.
Developing advisor skills: building stakeholder trust, influencing without authority, and managing hiring team expectations.
Experience building proactive, diversity-focused sourcing strategies and balanced pipelines for hard-to-fill or specialized roles.
A data-informed approach that turns funnel insights into practical actions.
Strong organization across multiple requisitions and clear written and verbal communication across time zones, with attention to detail and candidate care.
Experience with an applicant tracking system and recruiting tools such as Greenhouse, LinkedIn Recruiter, LinkedIn Insights, SeekOut, or comparable platforms; ability to evaluate AI-generated work, protect confidential information, and share responsible workflows with team members.
Experience recruiting for DevSecOps, developer tools, or open source software is helpful, not required.
About the team
We work in a globally distributed, remote-first Talent Acquisition team where clear communication and reliable follow-through matter. Our team members share learnings and create reusable resources to improve the quality and consistency of hiring across Research & Development.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,400
—
$176,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a GTM Recruiter you'll help GitLab build the go-to-market teams that drive our growth. In this individual contributor role, you'll partner with leaders across Sales, Marketing, Customer Success, Professional Services, Field Operations, Enablement and Ecosystems and own searches from intake through close. You'll build inclusive pipelines and use data and market insight to guide hiring decisions, while growing into a trusted talent advisor.
What you'll do
Manage full-cycle searches for Account Executives, Solutions Architects, Customer Success, Sales Development, and Sales Operations, delivering against agreed recruiting goals and key metrics with accurate, timely documentation in Greenhouse.
Lead intake and kickoff conversations to align hiring teams on role scope, territory or segment, quota and ramp expectations, interview plans, and timelines, with senior team guidance as needed.
Partner with hiring teams on structured, equitable interviews with clear competencies and actionable feedback; challenge assumptions and escalate risks or blockers early.
Use talent-market research, compensation and on-target earnings (OTE) benchmarks, funnel metrics, and candidate feedback to shape search strategy and address hiring issues.
Assess sales candidates on track record, quota attainment, deal complexity, and experience relevant to GitLab's sales segments and approach.
Build research-based, diversity-focused sourcing plans that balance applicants, passive talent, referrals, internal talent, and targeted outreach.
Deliver a thoughtful candidate experience through disciplined pipeline management, proactive communication, timely feedback, and offer negotiations that clearly explain compensation and OTE.
Improve recruiting practices by sharing learnings and reusable resources, using artificial intelligence (AI) responsibly, and representing GitLab's mission, values, and culture.
What you'll bring
Intermediate-level recruiting experience, with a track record of owning full-cycle searches independently.
Sales or go-to-market recruiting experience, or a strong interest in learning sales segments, quotas, OTE, ramp time, territory design, and sales cycles.
Developing advisor skills: building stakeholder trust, influencing without authority, and managing hiring team expectations.
Experience building proactive, diversity-focused sourcing strategies and balanced pipelines.
A data-informed approach that turns funnel insights into practical actions.
Strong organization across multiple requisitions and clear written and verbal communication across time zones, with attention to detail and candidate care.
Experience with an applicant tracking system and recruiting tools such as Greenhouse, Metaview, LinkedIn Recruiter, LinkedIn Insights, SeekOut, or comparable platforms; ability to evaluate AI-generated work, protect confidential information, and share responsible workflows with team members.
Technology or business-to-business (B2B) software recruiting experience is helpful, not required.
About the team
We work in a globally distributed, remote-first Talent Acquisition team where clear communication and reliable follow-through matter. Guided by GitLab’s operating principles, including Speed with Quality, Ownership Mindset, and Customer Outcomes, we take ownership, move with urgency and rigor, and focus on hiring outcomes that matter to our internal customers. We share learnings and create reusable resources to continually improve the quality and consistency of hiring across GTM teams.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,400
—
$146,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Miami Florida; Atlanta Georgia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Partner Success Manager
, you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope.
This is a US East Coast role. We're ideally looking for candidates in Miami or Atlanta (remote, but are open to other East Coast locations.
What You'll Do
Own the success of advanced transportation systems in our partner’s cities, acting as the primary point of contact for executive city and agency leadership
Act as a trusted advisor and consultant to our partners, helping to convert their ideas and community needs into revenue opportunities for Via
Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
Negotiate multi-year and highly complex contract renewals and service expansions to increase year-on-year revenue from each partnership
Who You Are
You have minimum of 4+ years of relevant work experience, including client facing experience, including (but not limited to) consulting, consultative customer success, or success at a high growth company
Entrepreneurial relationship builder who remains calm and collected when faced with highly complex, politically sensitive situations
Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
A reliable, motivated self-starter with a growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others
Compensation and Benefits:
Base Salary Range: $85,000 - $110,000. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Ready to join the ride?
Via is an equal opportunity employer.
Location: Miami Florida; Atlanta Georgia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Senior Partner Success Manager
,
you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope.
This is a US East Coast role. We're ideally looking for candidates in Miami or Atlanta (remote), but are open to other East Coast locations.
What You'll Do
Develop a vision and strategy for partners by assessing their strengths and weaknesses to assist them in setting and achieving ambitious goals
Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership
Who You Are
You have minimum of 6+ years of relevant work experience, including client facing experience
Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them
Quantitatively-inclined and data savvy; you may not be a Tableau expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others
Comfortable with frequent travel, you're excited to connect with partners face-to-face
Compensation and Benefits:
Salary Range: $145,000-$165,000. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Ready to join the ride?
Via is an equal opportunity employer.
#LI-KS2
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
Independent Contractor – CPT-11407 Property Management & Business Operations Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing entrepreneur managing real estate/property management operations and a Turo/car rental business is seeking two versatile Business Support Virtual Assistants to help operate and scale the businesses.
The immediate plan is to start two part-time VAs with overlapping coverage, allowing both to learn the company's processes and provide backup for one another. Based on performance and business growth, both positions are expected to progress toward full-time over the first 10-12 months.
The client is specifically looking for long-term team members who want to grow with the business over multiple years, learn increasingly complex workflows, and potentially advance into more leadership responsibilities as additional VAs are added.
In addition to the requirements below, the candidate needs to be explicitly proactive in regards to business improvement, process improvement, and suggesting ideas to promote the continued growth of the business.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Property & Operations Support
Communicate with tenants, contractors, municipalities, and other business contacts
Handle routine communication through phone, text, and email
Track outstanding operational tasks and follow-ups
Assist with coordinating contractor workloads
Do follow ups with contractors and clients via phone call, messaging, video/phots and follow up with clients to make sure work done as promised
Keep track of time contractors are working through text, chat, voice calls, and photo/video
Responsible for proof of work verification
Maintain organized property and operational records
Follow detailed client-provided procedures and workflows
Respond promptly to tenant inquiries and provide follow-up timelines.
Manage property tickets from request through completion.
Review and follow up on aging or unresolved tickets.
Assist with tenant screening and pre-approval.
Support efforts to reduce property vacancies.
Coordinate property maintenance and renovation updates with owners.
Evaluate operational issues based on cost, time, tenant experience, and business impact.
Car Rental Support
Manage routine Turo customer communication
Communicate with Turo support when necessary
Assist with rental scheduling and customer-related workflows
Support the client's developing private car rental operation
Maintain accurate rental and customer information
Company is transitioning to run dual tech stack with Turo and one prime rental service (like Enterprise, Alamo, etc)
VA must have ability to follow up and pitch this to clients, promoting the transition to private platform
Respond to time-sensitive renter inquiries.
Assist with rental incidents, including access issues, accidents, insurance, and towing.
Identify opportunities to improve vehicle utilization and rental pricing.
Monitor rental performance and recurring vehicle issues.
Maintain vehicle listings and inventory information.
Respond to prospective buyer inquiries and provide vehicle information.
Follow up with prospective buyers and qualified leads.
Escalate questions requiring client input or approval.
Coordinate communication among owners, investors, contractors, and project teams.
Provide project updates and supporting documentation.
Track contractor follow-ups and escalate project issues.
Support renovation-related customer communication and follow-ups.
Document completed projects for website and business development use.
Administrative & Technology Support
Work across the client's existing and newly implemented business applications
Use remote desktop systems when required
Maintain organized records, trackers, and communications
Use AI tools such as Claude or similar platforms to improve recurring workflows where appropriate
Identify repetitive tasks that may be streamlined or automated
Learn new systems and processes as the business expands
Maintain business information across web-based platforms.
Work across multiple portals and applications accurately.
Use a password-management system for secure account access.
Identify unnecessary expenses and operational inefficiencies.
Maintain knowledge of major business functions for backup coverage.
Participate in client training and retain relevant training materials.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous business support, operations, executive assistant, or customer service experience required
Property management or real estate experience is a strong plus but not required
Turo, car rental, or transportation experience is a plus
Strong phone, SMS, WhatsApp, and email communication skills
Experience coordinating contractors or service providers preferred
CRM and business software experience required
AI/LLM experience strongly preferred
Strong ability to learn complex client-specific processes
Ability to navigate and/or the willingness to learn Facebook, Instagram, TikTok business to achieve clients goals
IDEAL CANDIDATE PROFILE
Excellent spoken English with a native or near-native accent
Comfortable communicating with U.S.-based tenants, customers, contractors, and government offices
Highly organized and dependable
Strong executive assistant / operations mindset
Self-motivated and eager to learn new technology
Comfortable using AI tools or highly motivated to learn
Interested in a long-term growth position rather than short-term VA work
Capable of taking on increasing responsibility over time
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Microsoft Office / Google Workspace
Google Voice / VoIP Systems
TeamViewer / Remote Desktop Tools
AI Tools such as Claude / ChatGPT
Property Management / Business Operations Platforms – Client Training Provided
Turo – Preferred / Training Provided
Work Schedule
Contracted Hours per Week: 20-24 hours/week per VA
(Two part-time VAs to start; one expected to progress toward full-time based on performance)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time:
Shift 1 (VA 1)- 10:00 AM - 2:30 PM EST (with a 30-minute break); Shift 2 (VA 2)- 3:30 PM - 8:00 PM EST
(with a 30-minute break)
Saturday and Sunday:
Shift 1- 10:00 AM- 12:00 PM EST with no break; Shift 2 - 2:00 PM - 4:00 PM with no break
(Training will be combined 4- 8 AM EST during the first 3-4 weeks of onboarding)
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 20 hours/week per VA
(Two part-time VAs to start; one expected to progress toward full-time based on performance)
Daily Working Time:
Shift 1
- 10:00 AM - 2:30 PM EST (with a 30-minute break);
Shift 2
- 3:30 PM - 8:00 PM EST
Saturday and Sunday:
Shift 1- 10:00 AM- 12:00 PM EST with no break; Shift 2 - 2:00 PM - 4:00 PM with no break
(Training will be combined 4- 8 AM EST during the first 3-4 weeks of onboarding)
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 2
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: New York
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are seeking an experienced Privacy Program Manager to join our Legal Team and help build and scale ElevenLabs’ global privacy program. In this role, you will translate privacy requirements into effective, repeatable processes across the company and drive the day-to-day operation of key privacy initiatives.
You will work closely with Legal, Product, Engineering, Security, Safety, and GTM teams to operationalize privacy-by-design, manage privacy assessments and compliance workflows, and strengthen the systems and processes that support ElevenLabs’ growing global business. This role is ideal for someone who combines deep privacy program experience with strong project management skills and enjoys building scalable programs in a fast-moving AI environment.
RESPONSIBILITIES
- Manage and continuously improve ElevenLabs’ global privacy program, translating legal and regulatory requirements into scalable operational processes and controls.
- Own and coordinate privacy compliance workflows across frameworks including GDPR, CCPA/CPRA, US state privacy laws, HIPAA, and applicable biometric privacy requirements.
- Manage privacy impact assessment processes, including Privacy Impact Assessments (PIAs), Data Protection Impact Assessments (DPIAs), and assessments involving AI systems, biometric data, voice technologies, health information, and other sensitive data.
- Partner with Product, Engineering, Legal, and Security teams to operationalize privacy-by-design throughout the product development lifecycle.
- Maintain data inventories, records of processing activities (RoPAs), data flow documentation, and other privacy governance records.
- Manage processes for data subject and consumer rights requests, including access, deletion, correction, and opt-out requests, and help ensure requests are handled consistently and within applicable deadlines.
- Partner with Security and Legal on third-party and vendor privacy assessments, data processing requirements, and privacy-related risk remediation.
- Support privacy incident response and regulatory or customer inquiries by coordinating documentation, stakeholders, timelines, and follow-up actions.
- Implement and administer privacy tooling and automation to improve the efficiency and scalability of privacy operations including maintaining ElevenLabs’ consent management platform and partnering with Legal, Marketing, Product, and Engineering to ensure cookie, tracking technology, and other consent and preference mechanisms are appropriately configured, documented, monitored, and updated as our products and regulatory requirements evolve.
- Develop privacy program metrics, dashboards, and reporting to track compliance, identify risks, and communicate program maturity and priorities to stakeholders.
- Develop and maintain privacy policies, procedures, playbooks, templates, and internal guidance.
- Coordinate privacy training and awareness initiatives across the company.
WHO YOU ARE
- Excited by AI and emerging technologies and interested in solving novel privacy challenges involving voice, biometrics, health information, and other sensitive data.
- An exceptional program manager who can turn complex requirements into clear workstreams, owners, milestones, and measurable outcomes.
- Comfortable operating across Legal, Product, Engineering, Security, and commercial teams and able to communicate effectively with both technical and non-technical stakeholders.
- Highly organized and detail-oriented, while able to prioritize effectively and maintain momentum across multiple workstreams.
- Pragmatic and solutions-oriented, with a strong instinct for building processes that manage risk without creating unnecessary friction.
- Comfortable building programs and processes from the ground up in a fast-paced, high-growth environment.
WHAT YOU BRING
- 6+ years of experience in privacy program management, privacy operations, data governance, compliance, or a related field, ideally within a technology, SaaS, or AI company.
- Demonstrated experience operationalizing privacy requirements under frameworks such as GDPR, CCPA/CPRA, and other US state privacy laws as well as sector specific frameworks such as HIPAA and biometric privacy requirements.
- Technical mindset, you can read a data flow diagram, understand system architectures and keys to data handling and can translate between legal requirements and engineering implementation.
- Experience building or significantly improving privacy review processes, privacy impact assessments, or privacy control frameworks.
- Hands-on experience managing consent management platforms and cookie/tracking technology compliance, including consent configuration, preference management, and coordination with technical and marketing teams.
- Familiarity with security and privacy frameworks such as SOC 2, ISO 27001, or similar.
- Privacy certifications such as CIPP/US, CIPP/E, CIPM, or CIPT are a plus.
- Excellent project management, communication, stakeholder management, and problem-solving skills.
LOCATION
This role is remote and can be executed in the United States. We have a strong preference for the Eastern time zone, ideally New York.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: New York
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are seeking an experienced U.S. based Privacy Counsel to join our Legal Team. In this role, you will help shape and scale ElevenLabs’ global privacy program as the company continues to expand internationally. You will advise on privacy, data protection, and AI governance issues across our products and operations, while supporting commercial transactions involving data processing and technology services. You will work closely with Product, Engineering, Security, and GTM teams to provide practical, business-oriented guidance that enables innovation while ensuring compliance with evolving privacy and AI regulatory frameworks across multiple jurisdictions.
RESPONSIBILITIES
- Advise on global privacy and data protection laws, including CCPA/CPRA, HIPAA, and other U.S. and international regulatory frameworks.
- Advise on privacy and regulatory risks relating to AI systems, biometric data, voice technologies, and other sensitive data types.
- Partner with Product and Engineering teams to implement privacy-by-design principles and support responsible development of AI products.
- Conduct and oversee privacy risk assessments, including Data Protection Impact Assessments (DPIAs)and related documentation.
- Support commercial transactions by advising on data protection terms, including Data Processing Addendums (DPAs), Business Associate Agreements (BAAs), cross-border data transfers, and privacy provisions in customer agreements.
- Monitor and interpret evolving legal and regulatory developments relating to privacy, AI governance, and data use, and translate them into practical guidance for the business.
- Help develop and maintain ElevenLabs’ privacy policies, procedures, and governance frameworks.
- Support responses to privacy-related regulatory inquiries, audits, and incidents, working closely with Security and Safety teams.
WHO YOU ARE
- Curious about the future of AI and emerging technologies, with a strong sense of ownership and enthusiasm for applying privacy law to cutting-edge products.
- Comfortable navigating fast-paced, high-growth environments with evolving regulatory landscapes.
- Able to translate complex legal requirements into clear, practical guidance for product and business teams.
- Collaborative, pragmatic, and solutions-oriented, with a strong commitment to enabling innovation responsibly.
WHAT YOU BRING
- JD with active membership in at least one U.S. state bar (New York preferred).
- 6+ years of relevant legal experience, with a focus on privacy compliance and data governance.
- Experience advising AI, technology or SaaS companies on global privacy compliance and data governance.
- Experience advising on US biometric privacy laws and regulatory requirements, including laws governing biometric identifiers and information.
- Experience advising on HIPAA, healthcare privacy, PHI, and BAAs, particularly in connection with technology or SaaS products.
- Experience advising on AI, data use, or emerging technology regulatory frameworks is a strong plus.
- Familiarity with security and privacy frameworks such as SOC 2, ISO 27001, or similar.
- Excellent communication, stakeholder management, and problem-solving skills.
LOCATION
This role is remote and can be executed in the United States. We have a strong preference for the Eastern time zone, ideally New York.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Задачи:
— разрабатывать и согласовывать верхнеуровневую контент-стратегию для Telegram, Instagram, YouTube, Threads и других каналов;
— совместно с контент-мейкером формировать верхнеуровневый план и стратегию прогрева в запуски;
— следить за общей концепцией соцсетей и направлять команду;
— постоянно искать и генерировать новые идеи для контента и воронок;
— ставить ТЗ дизайнерам;
— участвовать вместе с контент-мейкером и копирайтерами в наполнении сайтов и презентаций;
— писать прогревы для Telegram и Instagram;
— готовить вовлекающие тексты для воронок и сайтов.
Требования:
— подтверждённые кейсы по увеличению охватов и привлечению аудитории в разные каналы;
— сильное стратегическое мышление;
— опыт создания разных типов контента;
— понимание роли Tone of Voice в коммуникации с клиентом;
— от 1,5 лет опыта в сфере контент-стратегии;
— полная занятость и готовность глубоко погружаться в проект.
Опыт в мягких нишах и интерес к науке будут преимуществом.
Условия:
— полностью удалённая работа;
— график 5/2;
— во время запусков возможна работа вне обычного графика;
— конкурентная зарплата: фикс + KPI;
— по мере роста возможно подключение процента;
— роль руководителя отдела контента;
— премии и бонусы по итогам работы.
УдалённоheadГеография найма не уточнена
УдалённоRemote - United States
УдалённоRemote - United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
США; Sign-On Bonus and/or Relocation Assistance Available (up to $20,000)
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
seniorSão Paulo, Brazil
ГибридГеография найма не уточнена
London, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоRemote, Germany; Remote, Poland; Remote, United Kingdom
УдалённоRemote, Canada; Remote, India; Remote, Poland; Remote, United Kingdom; Remote, United States; Strong organization across multiple requisitions and clear written and verbal communication across time zones, with attention to detail and candidate care; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote, United States; Strong organization across multiple requisitions and clear written and verbal communication across time zones, with attention to detail and candidate care; The base salary range for this role’s listed level is currently for residents of the United States only
Miami Florida; Atlanta Georgia; We're ideally looking for candidates in Miami or Atlanta (remote, but are open to other East Coast locations
seniorMiami Florida; Atlanta Georgia; We're ideally looking for candidates in Miami or Atlanta (remote), but are open to other East Coast locations
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
We have a strong preference for the Eastern time zone, ideally New York
We have a strong preference for the Eastern time zone, ideally New York